Qui nous sommes:

Fondée en 2005, 2K Games est une entreprise internationale de jeux vidéo, éditant des titres développés par certains des studios de développement les plus influents au monde. Nos studios, responsables du développement du portefeuille de jeux de classe mondiale de 2K sur plusieurs plateformes, incluent Gearbox, Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber et HB Studios. Notre portefeuille de titres s’élargit grâce à notre plan stratégique mondial ainsi qu’à la création et à l’acquisition de studios novateurs dont les contenus continuent d’inspirer des millions de joueur·euse·s à travers le monde ! 2K publie des titres dans les genres de jeu les plus populaires: jeux de sport, jeux de tir, de rôle, d’action, de stratégie, ainsi que des jeux occasionnels et familiaux.Notre équipe d’ingénieur·e·s, de spécialistes du marketing, d’artistes, de scénaristes, de scientifiques de données, de producteur·rice·s, de penseur·euse·s et de personnes d’action constitue le pilier éditorial professionnel de notre bibliothèque croissante de franchises acclamées par la critique telles que NBA 2K, BioShock, Borderlands, Mafia, Sid Meier’s Civilization, Tiny Tina’s Wonderlands, WWE 2K et XCOM.

Chez 2K, nous sommes fier·ère·s de créer un environnement de travail inclusif, ce qui signifie encourager les membres de nos équipes à venir tel·le·s qu’ils·elles sont et à se dépasser ! Nous encourageons la diversité et l’inclusion et voulons que notre communauté de candidat·e·s reflète cet engagement. Nous encourageons toutes les personnes qualifiées à explorer nos opportunités à l’échelle internationale.

2K a son siège social à Novato, en Californie, et est un label détenu en propriété exclusive par Take-Two Interactive Software, Inc. (NASDAQ : TTWO).

Ce que nous recherchons

Nous sommes à la recherche d’un·e chef·fe de produit pour se joindre à l’équipe Produit des jeux principaux de 2K, en collaboration avec Gearbox Studios. Votre rôle consistera à contribuer à l’orientation stratégique du contenu, des services en direct et des plans de monétisation afin d’harmoniser la valeur offerte aux joueur·euse·s et les objectifs commerciaux. Vous travaillerez en étroite collaboration avec les studios, la direction produit et d’autres chef·fe·s de produit afin de développer, orienter, mettre en œuvre et optimiser les stratégies soutenant la vision créative des produits de notre portefeuille.

Vous serez responsable d’identifier et de prioriser les besoins en gestion de produit à travers plusieurs projets. Vous représenterez la gestion de produit auprès des parties prenantes exécutives, tant du côté du studio que de 2K, en veillant à l’alignement avec les objectifs stratégiques et en favorisant l’exécution réussie des initiatives produit.

Ce que vous ferez

● Collaborer étroitement avec les équipes de développement et d’édition afin de définir les priorités produit pour plusieurs projets, notamment :

● Développer une expertise approfondie des jeux de votre portefeuille ainsi que de leur environnement concurrentiel. Diriger des initiatives clés, gérer les priorités et partager des perspectives stratégiques à valeur ajoutée au sein du portefeuille et des équipes Produit afin de faire évoluer continuellement notre stratégie produit.

● Diriger et piloter l’évaluation de l’adéquation produit-marché de nos jeux, en travaillant de façon transversale pour influencer stratégiquement l’orientation produit de plusieurs titres tout au long du cycle de développement complet, du concept au post-lancement.

● Formuler des recommandations produit appuyées par des données aux studios, en collaboration avec les équipes d’analytique et de recherche (science des données, connaissance consommateur, recherche UX), afin d’analyser les comportements des joueur·euse·s, d’évaluer la performance des produits et d’orienter les priorités et feuilles de route.

● Définir les besoins en télémétrie, les indicateurs clés, les rapports et les analyses nécessaires pour générer des insights sur les comportements des joueur·euse·s, en partenariat avec l’équipe Analytique. Analyser les données et les traduire en stratégies permettant d’atteindre et de dépasser les objectifs fondamentaux des franchises.

● Collaborer avec les équipes de croissance commerciale afin d’élaborer des stratégies de tarification, de promotions en jeu, de gestion des UGS (SKU) et de contenu en continu.

● Diriger et prioriser le travail d’autres chef·fe·s de produit et analystes de données, en assurant l’alignement avec les objectifs stratégiques et la livraison de résultats de haute qualité.

● Intelligence de marché – Fournir des analyses du paysage concurrentiel, des tendances et des produits concurrents, incluant des analyses comparatives et des évaluations approfondies de produits.

● Être la personne ambassadrice du produit – Partager les apprentissages, les processus et les meilleures pratiques avec les équipes de studio et d’édition.

● Être la personne porte-parole des joueur·euse·s – Comprendre et défendre leur perspective afin d’assurer le développement de modèles d’engagement et de monétisation équitables et équilibrés, favorisant le choix et la valeur du temps investi.

Ce qui fera de vous un(e) excellent(e) candidat(e)

● Personne décisionnaire orientée par les données, capable d’équilibrer les priorités d’affaires, la perspective des joueur·euse·s, les ressources, la capacité et les besoins des équipes de développement.

● Expérience de collaboration avec les équipes de connaissance consommateur, de recherche en expérience utilisateur (UX), de science des données et d’autres fonctions d’analytique et de recherche.

● Capacité à cerner les occasions et les lacunes du marché, à comprendre les cadres motivationnels et les personas des joueur·euse·s, et à appliquer ces connaissances pour influencer l’orientation des jeux.

● Excellentes compétences interpersonnelles ainsi qu’en communication écrite et verbale, avec la capacité de simplifier, structurer et adapter l’information à tous les niveaux de l’organisation.

● Forte aptitude à créer de l’alignement, avec une préférence pour la collaboration, l’influence et la pédagogie afin d’obtenir des résultats.

● Expérience en gestion de produit dans des jeux AAA, notamment dans les genres looter-shooter, action-aventure, jeu de tir à la première personne (FPS) et expériences coopératives.

● Capacité à évoluer avec aisance dans des environnements ambigus et à apporter de la clarté.

● Passion pour les jeux vidéo et aptitude à analyser en profondeur les facteurs clés du succès d’un jeu.

Compétences supplémentaires

● Excellentes capacités en pensée critique, en stratégie, en résolution de problèmes, en analyse d’affaires et en prise de décision éclairée par les données.

● Solide connaissance des jeux de type simulation immersive, narratifs, jeux de rôle (RPG) et action-aventure, en particulier.

● Maîtrise des outils d’intelligence d’affaires et aisance à bâtir des modèles pour explorer des occasions, en étroite collaboration avec les équipes d’analytique.

● Personne engagée dans un apprentissage continu du marché et des tendances de l’industrie, maintenant constamment ses connaissances à jour.

● Expérience avec des outils de visualisation de données tels que Tableau (et excellente maîtrise de SQL).

En tant qu’employeur garantissant l’égalité des chances, nous nous engageons à faire en sorte que les personnes qualifiées en situation de handicap bénéficient d'accommodements raisonnables leur permettant de participer au processus de candidature ou d’entretien, d’exercer les fonctions essentielles de leur poste, et de bénéficier des autres avantages et privilèges liés à l’emploi.

Veuillez nous contacter si vous avez besoin d’un accommodement raisonnable.

Veuillez noter que 2K Games et ses studios n'utilisent jamais d'applications de messagerie instantanée ni de comptes email personnels pour contacter des candidats ou mener des entretiens. Lorsqu’ils envoient des emails, ils utilisent uniquement des adresses se terminant par @2K.com.

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

What We Need

We are looking for a Product Manager to join the 2K: Core Games Product team focused on working with Gearbox Studios. Your role will be to help strategically shape content, live service, and monetization plans to marry player value and commercial goals. You will work closely with studios, product leadership, and other product managers to develop, guide, implement, and optimize the strategies supporting the creative vision of the products in our portfolio.

You will be responsible for identifying and prioritizing Product Management needs across multiple projects. You will represent Product Management to executive stakeholders across both the studio and 2K, ensuring alignment with strategic goals and driving the successful execution of product initiatives.

What You Will Do

● Closely collaborate with development and publishing teams to define product priorities for multiple projects, including:

● Develop deep expertise in the games in your portfolio and their competition. Lead critical initiatives, manage priorities, and share valuable insights across the portfolio and Product teams to continue to evolve our product strategy.

● Lead and drive the process of evaluating product market fit for our games, working cross functionally to strategically impact product direction for multiple titles throughout the full development lifecycle, from concept to post-launch

● Provide insights-backed product recommendations to studios, collaborating with insights teams (Data Science, Consumer Insights, UXR) to analyze player behavior, assess product performance, and guide product priorities and roadmaps.

● Define telemetry needs, critical metrics, reporting, and analyses needed to develop insights into player behaviors in partnership with the Analytics team. Analyze data and translate it into insights and strategies that enable us to meet and exceed core franchise targets.

● Work alongside Commercial Growth teams to build strategies for pricing, in-game promotions, SKUs, and ongoing content.

● Lead and prioritize the work of other Product Managers and Data Analysts, ensuring alignment with strategic goals and the delivery of high-quality results.

● Market Intelligence – Deliver research on the competitive landscape, trends, competitor products, including product teardowns and competitive analysis.

● Be the Product Champion – Share insights, processes, and lessons learned with other studio & publishing teams.

● Be the Player Advocate – Understand and advocate for the player’s perspective to ensure the development of fair and balanced engagement & monetization models that empower customer choice and value for time.

What Will Make You a Great Fit

● Data-informed decision maker who is able to balance business priorities, the player perspective, resources, capacity, and developer needs.

● Experience working with Consumer Insights, User Experience Research, Data Science and other research and insights functions

● Understand opportunities and gaps within the market, player motivational and persona frameworks, and how to apply that knowledge to influence game direction.

● Excellent interpersonal, written, and verbal communication skills, with the ability to simplify, structure, and communicate information for all levels of the organization

● Alignment-building bias. Preference for collaboration, influence and education to get results.

● Product Management experience in AAA games with an emphasis on looter shooters, action-adventure, first-person shooters, and co-op experiences.

● Excel in ambiguous environments and enjoy driving clarity.

● Passion for games and skill in deconstructing what makes a game successful.

Bonus Points

● Strong critical thinking, strategy, problem-solving, business analysis, and data-informed decision-making capabilities

● Well-versed within immersive sims, narrative, RPG, and action-adventure in particular.

● Proficiency with business intelligence tools and comfortable building models to explore opportunities while working closely with analytics

● Engaged learner within the market space and what’s going on in our industry - including constantly updating that understanding

● Experience with data visualization tools such as Tableau (SQL double plus) 

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

#LI-Hybrid

#LI-Onsite 

Who We Are

Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, and HB Studios. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of our growing library of critically-acclaimed franchises such as NBA 2K, Battleborn, BioShock, Borderlands, The Darkness, Mafia, Sid Meier’s Civilization, WWE 2K, and XCOM.

At 2K, we pride ourselves on creating an inclusive work environment, encouraging our teams to Come as You Are and do their best work! We are dedicated to diversity and inclusion, and want our community of candidates to reflect this commitment. We encourage all qualified applicants to explore our global positions.

2K is headquartered in Novato, California, and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO).

What We Need

We are looking for a Senior Site Reliability Engineer for the Platform Insights team, reporting to the Senior Manager. This role will lead the Observability team that supports our game platform and studios across production and development environments. 

What You Will Do

• Architect, develop, and evolve our enterprise-wide observability platform to provide deep visibility into infrastructure and application performance
• Design and implement monitoring solutions leveraging modern metrics and visualization technologies, with support for additional platform integrations
• Collaborate with application and infrastructure teams to define and implement observability standards and best practices across the software development lifecycle (SDLC)
• Implement and maintain automation for monitoring configurations using infrastructure as code (IaC) tools
• Integrate observability standards to unify metrics, logs, and traces across collection pipelines
• Drive cost optimization initiatives around monitoring and logging, balancing data retention, performance, and value
• Partner with developers and operations teams to enable self-service observability capabilities
• Create automation and alerting processes to proactively identify and resolve performance issues before they impact business operations
• Participate in architectural reviews to ensure observability is embedded into new services and platforms from the outset
• Contribute to documentation and knowledge sharing around observability tools, processes, and patterns
• Deliver reports and visualizations tailored for both technical and business stakeholders.
• Evaluate emerging technologies to evolve 2K’s observability strategy.
• Drive automation and process improvements to improve system performance, resiliency, and insight quality.
• Select, configure, and integrate industry-leading monitoring and telemetry tools (e.g., Prometheus, Grafana, ELK, Dynatrace, Datadog).

Who We Think Will Be a Great Fit

• 5+ years of professional experience in information technology, including 3+ years specializing in observability, monitoring, or SRE engineering.
• Deep knowledge of monitoring toolsets such as Prometheus, Grafana, ELK, Splunk, Dynatrace, Datadog, or equivalent.
• Proficiency in Python for automation and tool development.
• Hands-on experience with Kubernetes, Docker, and cloud platforms (AWS, GCP, or Azure).
• Strong understanding of networking, infrastructure, and performance optimization.
• Experience with IaC tools such as Terraform
• Familiarity with configuration management tools (Ansible, Chef, Puppet) and CI/CD integration.
• Proven track record designing and delivering dashboards, alerts, and performance reports for multiple audiences.
• Excellent communication skills, with the ability to translate technical insights into actionable recommendations.

Bonus Points:

• Experience building an Observability practice from the ground up.
• Experience with developing software for highly scalable/distributed systems
• Experience using IaC for highly elastic workloads
• Experience in gaming or similar industries, combining large-scale internet-facing systems with software development and entertainment services culture
• Familiarity with common source code repositories and infrastructure as code methodologies

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need a reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

Are you passionate about helping customers solve technical problems while delivering exceptional customer service? Do you have a knack for explaining technical concepts in a simple, understandable way? If so, this role is for you!

As a Technical Support Specialist, you’ll play a vital role in our mission to keep kids safe in school by assisting users, troubleshooting technical issues, and ensuring they get the most out of our products. This role offers a unique opportunity to work hands-on with our full suite of solutions, proactively resolving challenges while providing top-tier customer support.

NOTE: This position requires 3 days onsite each week at our South Austin, Texas headquarters (near Dripping Springs).

ABOUT THE ROLE 

You’ll work hands-on with our full suite of products, ensuring that users get the help they need. The role will include:

• Assisting users by identifying, analyzing, and resolving technical issues.
• Communicating proactively with customers, providing solutions, status updates, and recommendations to ensure correct product configuration and usage. 
• Helping with the configuration and integration of Lightspeed products, identifying and documenting issues for escalation to our Product and Engineering Teams when necessary. 
• Managing support requests through various channels, including but not limited to email, chat, and phone. 
• Supporting, monitoring, testing, and troubleshooting network and device-related issues. 
• Staying updated on Lightspeed products, trends, and developments in IP, networking, and related technologies. 
• Performing other related duties as assigned. 
• Measure success through first touch SLA, resolution rate, productivity, trends, and accurate troubleshooting 
• Collaborate with Product and Engineering to identify trends and prioritize issues impacting customers. 
• Collaborate with other teams to ensure case flow, and customer communication occurs seamlessly and efficiently 

ABOUT YOU 

The following knowledge, experience, skills, abilities, and key behaviors are preferred or required to perform this job:  

• 6 months of technical support or help desk experience with 1 year of workstation administration experience preferred. 
• Familiarity with operating system installation and configuration, (Windows and Mac OSX). 
• Knowledge of Active Directory, GSuite or Azure AD. 
• Understanding of mobile device platforms (iOS, Android, ChromeOS) highly desired. 
• Understanding of IP, Network planning, router configuration and management, and firewalls a plus 
• Ubuntu Server experience a plus 
• Technical degree or equivalent work experience preferred. 
• Excellent communication skills, especially in explaining technical concepts to non-technical users and being able to clearly document and record information. 
• Excellent organizational and problem-solving skills. 
• Excellent customer service skills. 
• Team player with the ability to thrive in a fast-paced environment. 
• Flexibility to work onsite several days a week and support varying shifts, including some on-call work (including weekends and holidays). 

At Lightspeed Systems, you'll be part of a dynamic team shaping the future of education technology. Join us in our mission to create safer and more effective digital learning environments for students worldwide. 

At Lightspeed Systems®, we are on a mission to deliver the visibility and controls schools need to create exceptional learning environments where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. 

We are looking for a Business Analyst to join our Product Management team. In this role, you’ll bridge the gap between business needs and technical solutions by gathering requirements, analyzing market trends, and supporting the development of impactful EdTech products. You will work closely with Product Managers, Engineers, Designers, and key stakeholders to ensure our solutions align with customer needs and business objectives.

ABOUT THE ROLE

• Collaborate with Product Managers, customers, and internal teams to define product requirements and translate business needs into functional specifications.
• Analyze industry trends, competitor offerings, and customer feedback to provide insights that shape product development.
• Identify inefficiencies in product workflows and recommend solutions to optimize user experience and operational performance.
• Leverage data analytics to track product performance, measure impact, and provide recommendations for enhancements.
• Serve as a liaison between technical teams, business units, and customers to ensure alignment and clear expectations.
• Create clear, structured documentation, including user stories, business cases, and process flows, to support development and strategic decision-making.

NOTE:

• This is a hybrid position, and several days each week will be required onsite at our Austin, Texas headquarters.
• Sponsorship is not available for this position.

ABOUT YOU

• 2+ years in a Business Analyst, Product Analyst, or related role (preferably in an EdTech or SaaS environment).
• Strong proficiency in SQL, data visualization (Tableau, Power BI), JIRA, Confluence, and Excel. 
• Understanding of Agile methodologies, product development lifecycles, and user experience best practices.
• Ability to break down complex problems, analyze data, and translate findings into actionable insights.
• Strong verbal and written communication skills, with the ability to work cross-functionally and present findings to diverse audiences.
• A deep interest in education and student safety.

Are you passionate about combining technical expertise with customer-centric problem-solving to make a real impact? As a Solutions Engineer on our team, you will play a crucial role in driving customer success by supporting the pre- and post-sales customer journey. You will collaborate closely with our sales, support, and product teams to deliver tailored solutions that meet the needs of K-12 school districts. This position requires a blend of technical expertise, problem-solving skills, and the ability to establish strong customer relationships. You will be a key resource for ensuring that our solutions are effectively implemented, configured, and utilized to their fullest potential. If you're ready to make a difference and be a trusted partner for schools nationwide, this is the opportunity for you!

ABOUT THE ROLE - Key Responsibilities

• Product Implementation and Configuration: Partner with the sales team to implement products pre- and post-sales, ensuring accurate configurations tailored to each customer's specific requirements.   
• Customer Collaboration: Anticipate and interpret customer needs through effective questioning and active listening, ensuring our solutions align with their immediate and long-term goals.   
• Proactive Engagement: Maintain strong customer relationships by regularly sharing product updates, insights, and best practices.   
• Technical Escalation: Work closely with the Support team to address and resolve complex technical issues.   
• Cross-Functional Advocacy: Collaborate with Sales, Support, and Product teams to follow up on customer needs, prioritize requests, and advocate for solutions that meet their expectations.   
• Training and Enablement: Provide customers with comprehensive training to maximize product utilization and drive engagement.   
• Manager Escalations: Identify and raise concerns in a timely manner make recommendations to help clients be more successful 
• Data Accuracy: Maintain accurate data in the CRM (ChurnZero), such as client contacts, journeys, meetings, and configurations. 

 ABOUT YOU

You bring a unique blend of technical knowledge, customer focus, and communication skills to the role. You are passionate about helping schools and educators succeed and thrive in a dynamic environment. The following skills and experience will set you up for success in this position: 

• User Provisioning Experience: Familiarity with Azure, Active Directory, and Google Admin Console.   
• Deployment Strategy: Knowledge of endpoint management tools like GPO, SCCM, Intune, or other similar solutions.    
• Networking Familiarity: Basic understanding of enterprise networking; Network Administrator experience is a plus.    
• Education / Work History: Bachelor's degree preferred, with at least 3 years of relevant experience, preferably in an educational setting or EdTech.    
• Client-Obsessed: A passion for building deep relationships with key stakeholders and becoming a trusted advisor.    
• Cross-Functional Communicator: Ability to articulate complex technical solutions clearly to a diverse audience, both in writing and verbally.    
• Detail-Oriented: Skilled at documenting and recording information accurately and with strong organizational habits.    
• Sales Support Experience: Prior experience providing technical support in sales is advantageous.    
• Collaborative and Independent: Adept at working both independently and as part of a team.    

Note:

• This role will require up to 15% travel for client meetings, industry events, and occasional team gatherings 
• Sponsorship is not provided for this position.

At Lightspeed Systems, you'll be part of a dynamic team shaping the future of education technology. Join us in our mission to create safer and more effective digital learning environments for students worldwide. 

Ready to be at the forefront of innovation in K-12 education technology? Lightspeed Systems, serving millions of students and educators with a rapidly growing product line, is seeking a User Acceptance Testing QA Engineer to join our dynamic team. We offer more than just a job—this is an opportunity to grow your career, be recognized for your hard work, and thrive in a supportive and collaborative office environment.

ABOUT THE ROLE

You'll play a critical role in test planning, execution, coordination with cross-functional teams, and ensuring every release meets the high bar our educators expect.

Your responsibilities will include:

• Designing and executing comprehensive test plans and strategies with a focus on teacher and student workflows across Chrome, web, and real-time messaging surfaces.
• Actively participating in Agile Scrum ceremonies, story definitions, and sprint planning alongside product and engineering teams.
• Developing test scenarios from Epics, User Stories, and acceptance criteria, paying particular attention to multi-device, multi-student edge cases that mirror real classroom conditions.
• Identifying, reproducing, and documenting defects with exceptional precision and detail; collaborating with developers and stakeholders for timely resolution.
• Managing UAT environments, triaging issues, and ensuring optimal test coverage across supported platforms (ChromeOS, Windows, Mac) and varying network configurations typical of school environments.
• Maintaining and updating the defect backlog using JIRA.
• Coordinating UAT test efforts with internal teams, customers, and external partners, including gathering feedback from educators and district IT administrators.
• Producing test metrics and delivering detailed reports to drive improvements.
• Supporting production releases and managing the escalation process during support events.
• Validating real-time features such as screen monitoring, screen sharing, device lock, link pushing, and messaging to ensure reliability under realistic classroom-scale conditions.

NOTE:

• This is a hybrid position and several days each week will be required onsite at our Austin, Texas headquarters.
• Sponsorship is not available for this position.

ABOUT YOU

To excel as a QA Engineer on our team, you should have:

• A meticulous, detail-obsessed approach to testing—you catch the subtle regressions and interaction quirks that others miss.
• An understanding of how teachers actually use classroom management software during instruction, and empathy for the educator experience. Prior experience in education, edtech, or K-12 environments is a strong plus.
• Strong project management and planning skills, with the ability to prioritize and balance multiple projects in a fast-paced, high-volume environment.
• Extensive knowledge and hands-on experience with defect management tools, particularly JIRA.
• A solid foundation in manual testing, with the ability to develop thorough test cases and identify edge cases across various platforms.
• Demonstrated ability to collaborate cross-functionally with QA, developers, product managers, and technical leads to resolve defects and clarify requirements.
• Excellent organizational and time-management skills, with strict attention to detail and quality.

Required Knowledge, Skills, and Experience

• Bachelor's degree in a relevant field or equivalent work experience.
• Self-motivated and independent, capable of driving testing efforts with minimal supervision.
• Lightspeed Systems product experience a plus; Classroom experience strongly preferred.
• 3+ years working in cross-functional teams (developers, testers, BAs, TPMs).
• 3+ years working with key-value databases (Amazon DynamoDB is a plus).
• 3+ years applying software QA processes, including automation tools and performance metrics.
• Strong understanding and application of risk analysis in the QA process.
• Experience managing conflict and resolving complex issues quickly and effectively.
• Familiarity with Test Case Management tools for designing, executing, and documenting tests.
• Experience across multiple testing types: UI, API, functional, smoke, regression, cross-browser, mobile.
• Comfort testing across ChromeOS, Windows, and macOS environments, and familiarity with Chrome browser extensions.

Preferred Knowledge, Skills, and Experience

• Strong analytical skills with a data-driven approach to QA.
• Experience querying, writing reports, and presenting actionable insights.
• Experience testing real-time communication features (WebSocket/WebRTC) or multi-user interactive applications.
• Familiarity with K-12 network environments, including web filtering, SSL inspection, and device management (MDM/Google Admin Console).
• Additional Agile certifications are a plus.
• Familiarity with SCCM, GPO, AWS, and other modern deployment/infrastructure tools.

We’re looking for engineers who think differently about how software gets built. 

Our Product Development team is growing, and we’re hiring a Software Engineer who actively uses modern AI tooling and agents as part of their real development This isn’t a “prompt engineering” role — it’s a hands-on engineering role for someone who understands how cloud systems work and uses AI tools to ship faster without compromising quality. 

NOTE: This is a hybrid role located in South Austin (near Dripping Springs). Sponsorship is not available for this position.  

ABOUT THE ROLE 

• Design and implement scalable services in a cloud environment
• Contribute to architecture decisions with guidance from senior engineers
• Build and maintain APIs and service integrations
• Use AI agents to assist with coding, testing, refactoring, and debugging
• Review and validate AI-generated code for correctness and maintainability
• Improve performance, reliability, and observability of existing systems
• Collaborate cross-functionally to translate business needs into technical solutions
• Continuously evaluate and improve your AI-assisted development workflow 

ABOUT YOU 

• 3–6 years of experience shipping production software
• Experience building or contributing to cloud-based applications (AWS, Azure, GCP, or similar)
• Understanding of service-based or microservices architectures
• Experience designing and consuming RESTful APIs
• Familiarity with databases (SQL and/or NoSQL)
• Experience with Docker (or similar), CI/CD pipelines, and Git
• Strong debugging and problem-solving skills 

We are not optimizing for a specific programming language. We care more about your system understanding and engineering judgment. 

AI Expectations 

You don’t need you to have built your own agent framework — but you should: 

• Actively use AI coding assistants in your day-to-day development
• Be able to explain how you validate AI-generated outputs
• Have experimented with running multiple agents or workflows in parallel
• Understand when not to rely on AI
• Be thoughtful about code quality, security, and edge cases 

We’re interested in how you think about leverage, not just how fast you type. 

Bonus Points 

• Experience working on high-availability SaaS platforms
• Familiarity with messaging systems (Kafka or similar)
• Experience with infrastructure-as-code
• Exposure to observability tools (monitoring, tracing, alerting)
• Experience integrating AI services or APIs into applications 

ADDITIONAL APPLICATION REQUIREMENT (Required) 

Along with your resume, please submit a ~3-minute screen recording showing how you incorporate AI agents into your development workflow. You may email it to hr@lightspeedsystems.com. We’re not evaluating production polish — we’re evaluating how you think and how you use AI as a tool. 

Lightspeed Systems is hiring a Strategic Account Director to lead enterprise growth across our largest and most complex K–12 school district customers in the United States. This national role focuses on expanding adoption across our safety, analytics, and device management platform within top-tier districts.

ABOUT THE ROLE

You will manage strategic enterprise accounts, lead multi-product platform adoption, and structure large-scale agreements with district leadership and procurement teams.

ABOUT YOU

• Lead enterprise growth strategy across assigned top-tier K–12 school districts.
• Drive multi-product platform adoption across safety, analytics, filtering, classroom management, and device management solutions.
• Navigate complex procurement processes and multi-stakeholder decision structures.
• Structure and close large-scale, multi-year enterprise agreements.
• Build executive-level relationships with district leadership and technology teams.
• Represent Lightspeed at national conferences, executive forums, and strategic events.
• Partner with internal leadership on account strategy, forecasting, and expansion opportunities.

Required Qualifications

• 8+ years of enterprise B2B sales experience, preferably within EdTech or SaaS.
• Proven record of exceeding quota in complex enterprise sales environments.
• Experience selling into large K–12 school districts or public sector organizations.
• Demonstrated ability to manage large, multi-stakeholder enterprise sales cycles.
• Strong executive presence and ability to communicate with senior district leaders.
• Experience selling multi-product platforms or enterprise software solutions.
• Experience displacing established vendors in competitive markets.
• Familiarity with district funding structures, consortium purchasing, and procurement processes.

Lightspeed Systems is hiring an Enterprise Sales Executive to drive new business growth across a strategic U.S. territory. This role is designed for a high-performing sales professional with experience selling into K–12 school districts who is ready to operate at a more strategic, enterprise level.

ABOUT THE ROLE

Own and grow a defined territory of high‑value K–12 school districts. You will lead complex sales cycles, build relationships with district leadership, and position Lightspeed’s safety, analytics, and classroom management solutions as long-term strategic investments.

ABOUT YOU

• Drive net-new enterprise business across a defined strategic U.S. territory.
• Lead complex, multi-stakeholder sales cycles with district leadership teams.
• Expand multi-product adoption across safety, analytics, filtering, and classroom management solutions.
• Partner with Sales Engineers and channel partners to support technical and procurement requirements.
• Represent Lightspeed at regional education conferences, events, and customer meetings.
• Build long-term district relationships that support renewals, expansion, and platform adoption.
• Maintain accurate pipeline management, forecasting, and activity tracking in Salesforce.

Required Qualifications

• 5+ years of B2B sales experience, preferably in EdTech or SaaS.
• Experience selling into K–12 school districts or public sector organizations.
• Proven track record of consistently meeting or exceeding quota.
• Experience managing complex, multi-stakeholder sales cycles.
• Strong communication, presentation, and negotiation skills.
• Proficiency with CRM systems such as Salesforce.
• Experience displacing incumbent vendors or competing in highly competitive markets.
• Experience closing multi-year district agreements.
• Strong understanding of district budgeting cycles and funding sources.
• Experience presenting at conferences or industry events.

CookUnity is Hiring for Hourly Roles!

Are you looking for an opportunity to be part of a fast-growing company that’s revolutionizing the meal delivery industry? CookUnity is looking for dedicated team members to join our operations and help bring chef-crafted meals to customers nationwide!

About Cook Unity

CookUnity is a chef-to-you marketplace connecting talented chefs with consumers, revolutionizing meal delivery. We bring small-batch, restaurant-quality meals to eaters nationwide, crafted by a diverse collective of all-star chefs. With over 100 inspired chefs from cities like NYC, LA, Austin, and more, our weekly subscription offers a wide range of hand-crafted meals to cater to various palates and dietary preferences.

By delivering over 1 million meals per month, we're also empowering working chefs, tripling their income, and supporting their growth. CookUnity believes in fueling stronger communities, partnering with Food Bank For New York City to combat food insecurity across all five boroughs.

We’re currently hiring for the following positions:

✅ Fulfillment Team Member – Assist with packaging and preparing meals for delivery.
✅ Warehouse Team Member – Support inventory management, receiving, and storage of ingredients and supplies.
✅ Maintenance Team Member – Help ensure our facilities and equipment are running smoothly.
✅ Steward – Maintain cleanliness and organization in our kitchen and workspaces.

Why Join CookUnity?
✨ Competitive hourly pay
✨ Growth opportunities within the company
✨ A dynamic and inclusive work environment
✨ Be part of a mission-driven company bringing quality meals to people’s doorsteps

📍 Locations: Austin, TX

Ready to apply? Submit your application today and become part of a team that’s passionate about food and innovation!

We look forward to meeting you! 🚀

CookUnity Hiring Team

Who we are…

CookUnity is the first ever chef-to-consumer platform. Connecting a diverse group of talented chefs with busy food lovers, we're elevating the at-home dining experience.

We are growing rapidly and looking for hard-working, passionate team members that will help us become more efficient, faster, and reliable to our customers.

We are always learning and growing – if this sounds like an environment where you would thrive, we'd love to hear from you!

The Role

The Fulfillment Associate performs activities associated with preparing orders for our eaters. You will be responsible for picking and packing orders and ensuring the timely completion of orders to our delivery drivers

What you’ll get…

• Paid weekly
• Healthcare coverage with Cigna
• Lunch served daily
• Opportunity for advancement

You are…

Able to perform the essential functions of the position with or without reasonable accommodation, including:

• Lifting up to 50 pounds
• Push and pull up to 100 pounds
• Stand for long periods of time
• Work in temperature controlled environments

Must haves…

• Computer Skills
• 18 years of age or older
• Authorization to work in the United States

Nice to have…

• Previous experience in a Warehouse or Fulfillment 
• Bilingual Spanish 

#enghp 

Who we are…

CookUnity is the first ever chef-to-consumer platform. Connecting a diverse group of talented chefs with busy food lovers, we're elevating the at-home dining experience.

We are growing rapidly and looking for hard-working, passionate team members that will help us become more efficient, faster, and reliable to our customers.

We are always learning and growing – if this sounds like an environment where you would thrive, we'd love to hear from you!

The Warehouse Associate performs activities associated with the Marketplace. You will be responsible for proper receiving, storage, and distribution of inventory.

What you’ll get…

• Paid weekly
• Healthcare coverage with Cigna
• Lunch served daily
• Opportunity for advancement

You are…

Able to perform the essential functions of the position with or without reasonable accommodation, including:

• Lifting up to 50 pounds
• Push and pull up to 200 pounds
• Stand for long periods of time
• Work in temperature controlled environments

Must haves…

• 18 years of age or older
• Authorization to work in the United States
• Vaccinated against Covid 19

Nice to have…

• Previous experience in warehouse work or receiving
• Bilingual (Spanish)

Job Overview:

The Quality Assurance Associate performs activities associated with quality control of meals. You will be responsible for ensuring the safety of our meals in accordance with our HACCP and FDA standards.

Responsibilities:

• Conduct and complete Pre-Operational (Pre-Op) inspections to ensure the kitchen is ready for production.
• Monitor food production processes to ensure chefs adhere to all requirements outlined in the CU Chef agreement.
• Manage the daily cooking and cooling logs by recording menu components, dish temperatures, cooking times, and product weights to ensure accuracy and compliance.
• Enforce kitchen safety and hygiene protocols, including proper use of masks, gloves, hairnets, hand-washing, equipment cleaning, and station sanitization.
• Verify that all food items placed in walk-in coolers are appropriately labeled with Chef Name, Product Name, and Date.
• Ensure walk-in cooler doors remain closed and maintain a temperature of 41°F or lower.
  
  

Qualifications:

• Ability to work in a cold environment (prep area maintained at 35°F).
• Capability to lift and move up to 50 pounds regularly without assistance.
• Strong sense of urgency and ability to work efficiently.
• Exceptional attention to detail.
• Positive attitude and strong teamwork skills.
• High school diploma or equivalent required.