The role 

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.

As a Field Deploy Engineer, you will be leading the on-site delivery and deployment of hardware in new locations.You will plan, coordinate, and supervise activities from rack acceptance tests through full operational readiness, ensuring that servers, storage, networking, and supporting systems are installed and functioning according to specifications.

You’re welcome to work in our colocation in Israel.

Your responsibilities will include: 

Planning & Coordination

• Own the hardware deployment plan for new sites, aligning timelines, scope, and resources with project stakeholders.

• Coordinate with logistics, supply chain, data center construction, and network teams to prepare GPU servers for delivery to customers.

• Verify all pre-deployment requirements (racks, power, cooling, connectivity) are met.

On-Site Delivery & Installation

• Supervise racking, cabling, and powering of hardware equipment.
• Ensure configuration, firmware upgrades, and integration with management systems follow standards.
• Work closely with vendors, contractors, and local staff during the installation phase.

Quality & Readiness

• Conduct functional checks, acceptance tests, and troubleshooting to confirm all systems operate correctly.
• Document installation steps, asset data, and lessons learned for future rollouts.
• Establish and maintain best practices for safe, efficient hardware deployment.

Collaboration & Reporting

• Act as the single point of contact on site for deployment activities, providing clear updates to project managers and leadership.
• Support transition of deployed hardware to operations teams for steady-state management.
• Contribute feedback to improve hardware design and deployment playbooks.

We expect you to have: 

• 3+ years' experience in data center, hardware, or IT field delivery roles.

• Strong knowledge of server, storage, and network installation practices (racking, cabling, power, cooling).

• Strong hands-on experience working on datacenter floors with server hardware and Linux troubleshooting.

• Proven track record coordinating deployments across multiple stakeholders and vendors.

• Ability to read and interpret technical documentation, layouts, and wiring diagrams.

• Ability to perform deep diagnostics across hardware, firmware (BIOS/BMC), and Linux (logs, drivers, storage stack basics, performance triage).

• Excellent organizational, communication, and problem-solving skills.

• Willingness to travel frequently (sometimes at short notice).

It will be an added bonus if you have: 

• Strong familiarity with GPU server platforms and tooling (for example: nvidia-smi, dcgmi, GPU and system logs correlation).

• Experience with Redfish and BMC tooling (ipmitool/Redfish), firmware lifecycle, and staged rollouts.

• Scripting skills (bash and basic Python) for log collection, triage automation, and simple reliability analysis.

• Exposure to OCP-based platforms and ODM manufacturing ecosystems.

• Familiarity with change management, asset tracking, and quality-assurance processes.

• Understanding of health, safety, and environmental standards in datacenter or industrial settings.

The role 

We are building our L3 Support Line from scratch to serve as the datacenter center of expertise for servers, firmware (BIOS/BMC), and deep Linux diagnostics across Europe and the US.

This is a senior technical role focused on deep investigations, cross-site pattern detection, and driving permanent fixes with R&D and ODM vendors. You will turn complex incidents into scalable solutions and elevate L1/L2 capabilities through strong technical enablement.

You’re welcome to work in our data center in Israel.

Your responsibilities will include: 

Deep Technical Investigation (Primary Focus)

• Lead root cause analysis beyond L2 depth (GPU failures, firmware issues, Linux-level faults, HW/SW interactions).

• Detect recurring patterns across sites and convert findings into durable fixes.

• Own technical workstreams during high-severity incidents.

Vendor & R&D Collaboration

• Build evidence packs and drive escalations with ODM and R&D.

• Push for firmware, component, and platform-level resolutions.

• Track outcomes and ensure knowledge flows back to operations.

Firmware & Platform Readiness (BIOS/BMC)

• Support validation and rollout of firmware updates (risk assessment, staging, rollback planning).

• Help operationalize platform standards across datacenters.

Knowledge & Enablement

• Create scalable runbooks, troubleshooting guides, and error catalogs.

• Turn investigations into playbooks that elevate L1/L2 teams.

Hands-on Support (As Needed)

• Travel to datacenters for complex troubleshooting, new platform readiness, or incident containment.

We expect you to have: 

• Strong hands-on experience with datacenter servers and deep Linux troubleshooting.

• Ability to diagnose across hardware, BIOS/BMC firmware, and Linux (logs, drivers, storage basics, performance triage).

• Structured incident response experience and clear communication under pressure.

• Experience driving evidence-based escalations with vendors/R&D.

• Fluent English (written and spoken).

It will be an added bonus if you have: 

• Strong familiarity with GPU server platforms and tooling (for example: nvidia-smi, dcgmi, Linux logs correlation).

• Experience with ipmitool and Redfish workflows, firmware lifecycle, and staged rollouts.

• Scripting skills (bash and basic Python) for log collection, triage automation, and simple reliability analysis.

• Exposure to OCP-based platforms and ODM manufacturing ecosystems.

• Experience supporting enterprise bare metal customers under contractual SLAs.

We offer the industry’s only platform that fuses customer identity and anti-fraud solutions – customer identity management, identity verification, and fraud prevention. 

We sell to industries with large, consumer-facing businesses such as: banking, financial services, insurance, fintech, gaming, ecommerce/retail, telco / media, utilities, etc.

About the Role:

We are seeking an experienced Security Engineer to join our team and take ownership of our enterprise security infrastructure. In this role, you will be responsible for managing, monitoring, and optimizing our security stack to protect the organization against evolving cyber threats. You will play a critical role in ensuring the security and integrity of our network, endpoints, cloud services, and email communications.

What you’ll do:

• Manage and maintain FortiGate firewalls, including policy configuration, VPN setup, traffic monitoring, and firmware updates to ensure robust network perimeter security, Hands-on experience with next-generation firewalls, preferably FortiGate
• Administer Cisco Meraki cloud-managed networking infrastructure, including security appliances, access points, and network segmentation policies
• Oversee Netskope CASB and SASE solutions to enforce cloud security policies, manage data loss prevention (DLP), and ensure secure access to cloud applications
• Monitor and respond to security incidents using CrowdStrike EDR, including threat hunting, investigation, containment, and remediation of endpoint threats
• Manage Abnormal Security platform to detect and respond to advanced email threats, including business email compromise (BEC), phishing, and account takeover attacks
• Administer Kandji MDM solution for Apple device management, ensuring endpoint compliance, software deployment, and security policy enforcement across the Mac and iOS fleet
• Secure and manage Google Workspace environment, including user access controls, security configurations, and audit log monitoring
• Develop and maintain security documentation, playbooks, and incident response procedures
• Collaborate with IT and DevOps / R&D  teams to implement security best practices across the organization
• Conduct regular security assessments, vulnerability scans, and risk analyses
• Stay current with emerging threats and security trends to continuously improve the organization's security posture
• Experience managing cloud-based networking solutions such as Cisco Meraki

What you’ll need:

The ideal candidate should possess a strong foundation in security principles and practical experience with the tools listed below.

• 3+ years of experience in a security engineering or similar role
• Knowledge of network protocols, VPNs, and firewall rule management
• Experience with incident response and threat investigation
• Strong analytical and problem-solving skills
• Excellent communication skills and ability to work cross-functionally
• Familiarity with MDM solutions for Apple devices, preferably Kandji
• Experience with email security solutions and threat detection
• Strong knowledge of CASB/SASE solutions, preferably Netskope
• Proficiency with EDR platforms, preferably CrowdStrike Falcon

#LI-AM1 #LI-Hybrid 

#LI-TL1 #LI-Hybrid