About the Role

You will own the factory execution layer that translates quality problems into implemented fixes at our supplier partners across Taiwan and Southeast Asia. You will build the supplier quality function — yield governance, CAPA discipline, field failure closure — and you will personally drive cross-product factory issues to closure on a defined timeline. The role carries authority to hold shipments and halt production for quality.

What You'll Do

• Cross-Product Factory Execution: Take full ownership of factory-side issues regardless of product line or supplier. Upon receiving a defined problem and proposed fix, drive the implementation through the supplier to verified closure. Translate engineering intent into floor-level action, replacing ambiguity with strict accountability and clear timelines.
• Quality Systems and Data Ingestion: Build yield and failure data infrastructure featuring automated threshold alerts and cross-product failure mode tracking. Lead the Production Data program and define required fields (yields, cycle times, retest rates, test coverage, defect Pareto). Partner with internal team to ingest data into our warehouse, replacing ad-hoc supplier reports with quality dashboards.
• Supplier Production Quality: Establish yield review cadence at each supplier. Drive PCBA yield, functional test yield, burn-in yield, and time-to-failure analysis. Chair weekly quality reviews with supplier leadership and hold production when quality evidence warrants.
• NPI Quality: Partner with HW Engineering on DFM and DFT reviews.
• CAPA and Corrective Action: Own the supplier CAPA program end-to-end. Drive root cause to evidence-backed closure with a focus on preventative action. Maintain a CAPA record that withstands ISO audit and IPO diligence.
• Field Failure Analysis: Close the loop from field returns to supplier corrective action. Partner with HW Engineering and third-party labs on failure analysis. Feed findings into design, process, and incoming inspection changes.
• Supplier Audits: Conduct on-site process audits at suppliers and critical sub-tier suppliers. Validate test equipment calibration, operator training, process adherence, and document control. Report findings in audit-grade format.
• Test Coverage and Test Log Governance: Define testing requirements, coverage levels, and data retention standards for each supplier. Identify and close gaps across stations and product lines.
• Strategic Foundation: Establish the data foundation for supplier scorecards, SBRs, and board-level quality reporting. Establish yield review cadence at all primary suppliers and close the open supplier CAPA backlog to audit-grade standard.

What You Bring 

• Five or more years in factory quality, supplier quality, manufacturing engineering, or factory operations roles at a hardware or electronics company.  
• Demonstrated track record of driving cross-functional manufacturing problems to implemented closure. Direct experience managing supplier or contract manufacturing quality in Taiwan and Southeast Asia.
• BS or MS in Electrical or Mechanical Engineering. Six Sigma Black Belt or equivalent formal training. Working knowledge of ISO 90001:2015, APQP, PPAP, 8D, and SPC.
• Native or fully fluent Mandarin, including reading and writing capability sufficient to review Chinese-language QC reports, work instructions, and supplier responses.  Professional English for US team communication, technical documentation, and executive presentation. 
• Electronics manufacturing depth: PCBA assembly, functional test, burn-in, box build.  Working knowledge of mechanical assembly processes and materials. Experience in imaging, IoT, wireless, access control, or adjacent connected hardware is preferred.
• Advanced data analysis skillset.
• Prioritize verified effectiveness over status updates; You hold suppliers and internal team to firm deadlines and deliverables. Serve as the primary point of contact for Engineering, Sourcing, and Supply Chain Management to resolve factory issues.
• Ability to travel 30% to supplier factory sites (primarily Taiwan, Vietnam, Thailand, with occasional travel to China). Occasional travel to US headquarters.

Bonus

• Master’s degree or MBA.
• Prior experience building a quality function in region.
• ASQ CQE, CQA, or CRE certification.
• Experience with security, surveillance, or access control hardware.
• Prior experience integrating supplier or factory data into a centralized data warehouse or analytics platform.

Taiwan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Private medical insurance by Nan Shan Life Insurance
• Permanent employees of Verkada Taiwan are eligible for full participation to the group insurance scheme, including accidental death and dismemberment, critical illness, accident medical reimbursement, hospital and surgical, and cancer indemnity cover
• Spouses and immediate dependents are eligible to participate in the scheme for accident medical reimbursement, hospital and surgical, and cancer indemnity cover
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Meal stipend
• Commuter benefits 

Additional Information 

• You must be independently authorized to work in Taiwan. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

The opportunity:

As a Sr. Air Freight Manager you are part of the core regional leadership team at Flexport overseeing the regional Air business of Flexport. You are a strategic thinker and a strong change leader able to set and implement the strategic roadmap. You excel at relationship building and can create strong partnerships internally and externally (carriers, customers) to support our strategy. You are a high energy, hands-on team leader able to lead and grow a team across multiple locations. You have a proven track record of driving profitable growth and deep experience managing P&Ls. You are a deep expert in the freight forwarding market and processes, able to guide your team on how to execute as well as interact with our software engineering team on building a best-in-class forwarding product.  

What You'll do

Set and implement the strategy for air freight in your region.

• Set the financial targets (volume, revenue, net revenue, gross profit, etc…) working hand in hand with Sales, Finance and Regional Air leadership
• Develop the strategy and tactics to execute against your Annual Operating Plan (AOP).
• End-to-end ownership of country P&L including gross revenue, COGS, net revenue and operating expenses. By leveraging your core value drivers of procurement, pricing, planning and business development you will fuel growth.
• Ownership of all operational metrics for your region including on-time performance, schedule quality, productivity
• Drive day-to-day the implementation of your region’s strategy, ensuring you have the right metrics in place to track performance, that objectives are well cascaded within your teams and steering execution against agreed initiatives
• Ensure we have regular reporting of progress against plan and promote visibility to the executive leadership of the company

Develop and execute your country’s procurement strategy for all trades

• Identify procurement opportunities and lead strategic negotiations to secure the most value.
• Administer a clear vendor strategy for the region identifying which airlines, handlers, and truckers we should leverage; establish service level agreements; and administer rigorous performance management.
• Formalize a long-term vision on where we want to procure ourselves vs. use a third-party forwarder and maintain an implementation roadmap.
• Establish and maintain executive-level relationships with key contacts at airlines domiciled in the region.
• Constantly monitor our end-to-end procurement cost vs. market and ensure the team continuously drives improvements in our overall competitiveness

Drive product development by building service capabilities for Flexport air in your region

Align regional product capabilities with the market by partnering closely with regional operations on end-to-end service level agreement standardization. 

• Develop new products when gaps persist. You are identifying market needs and building end-to-end solutions to bring Flexport to market parity or exceed market expectations. 
• Operations leadership on product quality, driving best-in-class quality as measured by on-time performance, schedule quality, and other metrics as defined 
• Partner with our product and engineering teams to identify product and feature gaps. You act as a business partner to them and provide subject matter expertise in order to establish product requirements and product roadmap.  

Lead and develop a high-performing air freight team

• Define the target organization required to meet the regional strategic goals working hand in hand with Sales and Finance.
• Recruit and develop a high-performing Air Management team partnering closely with other cross-functional teams such as sales and account management. 
• Ensure team objectives and individual objectives are in place for each team member and actively manage the team engagement, performance and growth
• Lead the team through the frequent transformations and re-organizations required in a high growth company, ensuring they constantly embrace change while maintaining a high performance
• Be a role model for Flexport values

Partner with Sales Organization to drive go-to-market strategies and lead pricing strategy

• Drive strong collaboration between Demand teams and the regional air team to design and implement the best end to end products for our customers.
• Ensure your team provides deep market expertise, operations expertise, technological expertise and consultative sales support to the sales organization to grow our book of business in your region. 
• Ensure market intelligence, as well as sales collateral on products, are properly formalized and disseminated.  Enable the Demand teams on selling all air products. 
• Drive pricing strategy, leveraging key metrics such as conversion rates. You set the tone for how we price, leading markup management strategies for trade-lanes and customer segmentation while also spearheading investment decisions for strategic accounts. 

What You should have

• 10+ years of experience at a freight forwarder, airline or in logistics operations
• Experience on procurement, and airline relationships out of the Taiwan market.
• Hands on leader with experience managing and motivating large diverse team and implementing large scale organizational transformations
• Strategic thinker and very strong day to day implementer
• Deep freight forwarding market and freight forwarding operations expertise. Previous experience in leadership role in freight forwarding operations a plus
• Inclination to think-outside-the-box to always find a better solution or alternative, while remaining grounded in numbers and metrics
• Excel to manage vendor relations and create best-in-class, innovative structures to do so
• Excellent communication, interpersonal and organizational skills
• A client service mindset; you are obsessed with client and squad happiness
• Next-level attention to detail, love to dive deep in all operational processes

What You'll Do

• Oversee key EVT, DVT and PVT build milestones at our JDM R&D and factory facilities. Leverage your engineering expertise to de-risk NPI builds and expedite technical troubleshooting independently. 
• Own manufacturing readiness, line bring up, and FATP problem solving for a complex set of electromechanical products within one of Verkada’s newest product lines. 
• Guide material readiness, fixture/jig readiness, and other clear to build efforts in advance of FATP. Coordinate between JDM manufacturing partners and internal firmware team to assess FATP flow, test coverage, fixture/equipment plans and associated test limits.
• Work closely with EE, ME and FW teammates (in both the US and Taiwan) to solve a variety of end to end NPI challenges from early design development efforts to later stage validation & compliance challenges.
• Work closely with EPM teammates to drive vendors towards aggressive schedules and ambitious objectives; hold our manufacturing partners accountable & communicate status updates clearly to EPM counterparts & the broader team. 
• Serve as a key point of contact for an international network of manufacturing partners.

What You Bring

• B.S. in Electrical Engineering 
• Strong technical knowledge of electromechanical design, validation and manufacturing test and test fixture development. 
• 5+ years of experience developing and manufacturing new electronics products.
• Direct exposure to manufacturing of audio & video related products is a plus. 
• Must have completed at least two full hardware development cycles through product launch with direct (in person) exposure to FATP
• Excellent organizational skills and written and verbal communication
• Fluency in both Mandarin and English 
• Flexible and adaptive in a fast-paced startup environment
• Ability to travel internationally up to 30%

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 

Are you tech-savvy and excel in B2B Solution Selling, looking for career progression in MNC environment?

As a Business Development Manager at PR Newswire focusing on the Taiwan market, individuals can leverage their skills in business development as a "hunter," while also effectively managing and fostering client relationships as a "farmer" across diverse industries. In the first year, new BDMs will dedicate 90% of their time to outbound activities —  identifying opportunities, engaging potential clients, generating new leads through outbound outreach, and utilizing cold calling. In the following year, around 30% of their time will shift toward the farmer role, focusing on engaging existing clients for renewals and strengthening client relationships. 

• Job focus: B2B, solution selling, hunter-focused (outbound activities)
• Job type: permanent (instead of fixed-term role); employee(instead of consultant role); individual contributor (instead of people manager role
• Work type: Hybrid Work Mode
• Working environment: MNC Culture, Friendly Working Environment
• Benefit: Public holiday plus Company Holiday 5 days, Annual Leave 15 days, Full Pay Sick Leave, Global Employee Assistance Programme (EAP); Medical checkup
• Office Location: No. 206, Sec. 1, Keelung Rd., Xinyi Dist., Taipei City

[Primary Duties & Responsibilities]

• To develop new business sales across marketing, corporate communications, public relations and/or investor relations segments through telephone, via emails, and through face-to-face meetings;
• To reach or exceed specific quarterly and annual targets by achieving pre-set criteria on revenue generated, with primary focus on outbound wire distribution, multimedia services and corporate workflow solutions;
• To ensure that all clients are handled to the highest standards and everything is known about their corporate IR, PR and marketing communications requirements throughout the year; 
• To stay ahead of the competition by following up on all leads and opportunities to ensure that PR Newswire maximizes the chance of winning business and by keeping regular contact with clients and prospects; 
• To provide regular (weekly, monthly and ad hoc) feedback of sales activities to the Supervisor, including client wins/losses, competition activities, and product feedback.

[Desired Skills And Experience]

• 3-5 years of sales and-or new business development experience, preferably in the relevant industries such as corporate communications, marketing, public relations, investor relations, advertising and/or media sales;
• A solid track record of consistently delivering or exceeding sales targets and other relevant KPIs; 
• High level of self-motivation, energy, and accountability, ability to work both independently and as a team in a fast-paced working environment;
• Excellent interpersonal and communication skills; mature and engaging personalities;
• Confidence in both of Mandarin and English

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. 

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Operations Program Management (OPM) Team

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As we scale our hardware operations, we are looking for a dedicated Materials Program Manager/Analyst to provide deep supply chain visibility, materials oversight, and financial reporting support for our OPM team — allowing our broader operations team to stay focused on strategic execution and uninterrupted supply continuity.

A day in the life (Responsibilities) 

• Supply Chain Tier Management: Partner with CMs on Clear-to-Build (CTB) analysis and provide visibility into materials supply, projected coverage, and constraints across supply chain tiers.
• Allocation Strategy & Reconciliation: Develop data-driven allocation strategies for supply-constrained environments and standardize material allocations between Toast and CM vendors to prevent shortfalls and miscommunications.
• Non-Standard Process & Inventory Oversight: Manage protocols for consigned inventory and non-standard material handling, including coordination of shipments, POs, and reconciliation for high-value components sourced through third-party brokers.
• Excess & Obsolete (E&O) Risk Management: Proactively identify E&O inventory risks and present mitigation plans to leadership; support EOL transitions and next-generation component integration roadmaps.
• Financial Reporting & Analytics: Act as the primary liaison for material reporting needs from Finance and Accounting, maintaining dashboards that provide cross-organizational visibility including PO cost tracking.
• Cross-Functional Alignment: Drive alignment with Demand Planning and Strategic Sourcing to optimize material allocation, reduce procurement costs, and support supply/demand decision-making.
• Work mode: Hybrid (2-3 days in Office)

What you'll need to thrive (Requirements)

• 5+ years of experience in supply chain, materials management, or operations within the semiconductor, PCBA, or contract manufacturing industry
• Demonstrated experience managing consigned inventory, third-party broker relationships, and multi-party purchase order coordination
• Proficiency in CTB analysis, materials planning, and supply/demand modeling
• Strong background in financial reporting and cross-functional collaboration with Finance and Accounting teams
• Experience developing allocation strategies in supply-constrained environments across multiple programs or lines of business
• Proven ability to identify and mitigate E&O and EOL risks at scale
• Excellent analytical skills with experience building and maintaining supply chain dashboards and reporting tools
• Strong communicator with the ability to synthesize complex materials data for both operational and executive audiences

Special Sauce (Nice to Haves)

• Experience working with memory components (DRAM, NAND) and familiarity with memory supply chain dynamics
• Background supporting hardware or IoT product supply chains
• Familiarity with Contract Manufacturing relationships
• Experience in a high-growth technology company managing supply chain complexity at scale
• Proficiency with ERP systems (e.g., SAP, Oracle) and supply chain analytics tools

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

ABOUT THE TEAM

The Taiwan Team at Anduril is responsible for capturing and expanding business in Taiwan. The team networks across the company and customers to orchestrate operations across business lines and functional areas to deliver technology to Taiwan. The team is comprised of Business Development, Program Management, Operations and Supply Chain professionals responsible for delivering capability at scale in a timely manner.

WHAT YOU’LL DO

• Strategic Leadership & Customer Engagement: Partner with the Taiwan Country Lead to define and execute the country strategy, driving capture efforts, effective customer engagement, and ensuring clarity and focus across a broad portfolio of programs, recruiting, and regional initiatives.
• Operational Excellence & Scaling: Lead the resolution of complex business operations problems to ensure smooth scaling in Taiwan and the broader region. Facilitate cross-functional collaboration, overseeing program planning, budget management, import/export of technology, and overall operational efficiency.
• Enable Business Lines & Cohesive Execution: Unify and enable Anduril's Divisions and Business Lines operating in Taiwan, providing critical onboarding, customer expertise, planning support, and communications. Drive coherent cross-business line execution, converting pilot programs to programs of record, ensuring excellent sustainment, and representing product/engineering needs.
• Localization & Industrial Base Development: Spearhead effective localization efforts in close partnership with Supply Chain, Production, Deployments, and Sustainment teams. Develop local capacity and resilience, contribute to the industrial base, and establish strategic partnerships to shore up Anduril’s long-term success and longevity in-country.
• Infrastructure, Facilities & Security: Establish and scale the necessary physical and operational infrastructure across the region. This includes facilities management (upgrades, new developments, operational performance), and robust security measures (physical, personnel, and information systems) in collaboration with HQ SMEs.
• Logistics & Hardware Oversight: Direct logistics operations, including shipping, inventory management, and last-mile delivery of hardware assets, ensuring seamless support for in-country programs.
• Export Control & Regulatory Compliance: Ensure strict adherence to all export regulations (e.g., EAR, ITAR) and other local and international compliance requirements for hardware and knowledge transfers, working closely with Anduril’s legal and compliance teams.
• Talent & Team Development: Champion local hiring, conduct headcount analyses, and oversee talent development initiatives, including mentoring, performance measurement, and career progression, fostering a strong Anduril culture in the region.
• Brand & External Representation: Act as a key representative for Anduril to customers, partners, and the public, embodying our ethos and effectively communicating our innovative approach to next-generation defense technology. Work with Communications and USG agencies to develop Anduril's brand in-country.

REQUIRED QUALIFICATIONS

• You have 8+ years of varied experience in an operating role at a high-growth technology company, starting a venture, or in finance or consulting
• You have excellent written and communication skills, and have the ability to communicate in both English and Mandarin
• You love solving complex, ambiguous, cross-functional problems in a people-centric way
• You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility
• You’re highly detail oriented and data-driven
• You’re discerning and an incredibly fast learner
• Ability to obtain and hold a Taiwanese government security clearance

PREFERRED QUALIFICATIONS

• Previous military or government experience, or experience working with government and/or defense customers
• Previous experience working in the tech industry
• Experience managing technical projects
• Technical acumen and deep familiarity with AI and autonomous systems

About EssenceMediacom : A Leading WPP Media Brand

EssenceMediacom, part of WPP, is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.

Role Summary and Impact

• Develop and follow best practices and procedures/process for media planning & operations
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
• Provide guidance to the team on planning, operations, and optimization of digital campaigns.
• Collaborate closely with internal stakeholders to ensure the campaign's smooth implementation
• To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Around 5-7 years of experience in media agency
• With leadership track record, guiding a small team
• Experience working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources
• Competent in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• Shows a depth of understanding of the industry, business, brands and consumers in client conversations.
• Possess strong thought leadership and ability to tell a compelling digital story.
• A track record of success in integrating a digital product offering into a wider communications planning offering (offline and online).
• Applied knowledge of 3rd party ad-serving, website and tracking and associated technologies a must, especially programmatic.
• Positive team spirit with the willingness to go the extra mile and passion for thinking outside the box.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About Mindshare : A Leading WPP Media Brand

Mindshare, part of WPP, delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Role Summary and Impact

• Develop and follow best practices and procedures/process for media planning & operations
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
• Provide guidance to the team on planning, operations, and optimization of digital campaigns.
• Collaborate closely with internal stakeholders to ensure the campaign's smooth implementation
• To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Around 5-7 years of experience in media agency
• With leadership track record, guiding a small team
• Experience working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources
• Competent in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• Shows a depth of understanding of the industry, business, brands and consumers in client conversations.
• Possess strong thought leadership and ability to tell a compelling digital story.
• A track record of success in integrating a digital product offering into a wider communications planning offering (offline and online).
• Applied knowledge of 3rd party ad-serving, website and tracking and associated technologies a must, especially programmatic.
• Positive team spirit with the willingness to go the extra mile and passion for thinking outside the box.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About Mindshare : A Leading WPP Media Brand

Mindshare, part of WPP, delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Role Summary and Impact

• Develop and follow best practices and procedures/process for media planning & operations
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
• Provide guidance to the team on planning, operations, and optimization of digital campaigns.
• Collaborate closely with internal stakeholders to ensure the campaign's smooth implementation
• To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Around 5-7 years of experience in media agency
• With leadership track record, guiding a small team
• Experience working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources
• Competent in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• Shows a depth of understanding of the industry, business, brands and consumers in client conversations.
• Possess strong thought leadership and ability to tell a compelling digital story.
• A track record of success in integrating a digital product offering into a wider communications planning offering (offline and online).
• Applied knowledge of 3rd party ad-serving, website and tracking and associated technologies a must, especially programmatic.
• Positive team spirit with the willingness to go the extra mile and passion for thinking outside the box.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Job Details

• 💼 Revenue Team
• 📍 Taiwan
• 🕜 Full-Time - Remote

What you will do

You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.

What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.

We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success.

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. Understand the commercial challenges hotels face across pricing, distribution, and business intelligence. Position Lighthouse’s full platform as the integrated solution that replaces fragmented point tools. Know the competitive landscape inside out and run value-based ROI conversations confidently.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, Hospitality and SaaS experience are very welcome but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.
• You are fluent in written and spoken English and Mandarin.

Description

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position: Manager II, Product Data Analytics - CX

As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior.

What You Will Do:

• Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.

• Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions.

• Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.

• Expert thought leadership as an ecommerce and fulfillment service analyst.

Qualifications :

• Experiencing working in Fraud domain is a plus

• Expert SQL knowledge, with 7+ years’ work experience in data analytics

• Experience in providing clear and actionable plans by analyzing data and insights

• Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fast-paced and dynamic environment

• Great ability to think critically and solve nonstructural problems

• Strong communication skills to share analysis results clearly and concisely

• Experience with big data tools like Hadoop, Spark, and Presto

• Experience with BI tools like Power BI or Tableau

• Bachelor’s degree in statistics or computer engineering or equivalent experience

Preferences : 

• Experience with Python and R/SAS, or other statistical packages

• Experience in working with version control (Git, SVN, etc.)  

• Well diverse in or comfortable with learning new modern data tools 

• Master’s degree in statistics or engineering or equivalent experience

• Experience analyzing e-commerce and customer behavior logs

• Strong English skill (both verbal and written) is a plus

Description

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position: Manager II, Product Data Analytics - CX

As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior.

What You Will Do:

• Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.

• Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions.

• Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.

• Expert thought leadership as an ecommerce and fulfillment service analyst.

Qualifications :

• Experiencing working in Fraud domain is a plus

• Expert SQL knowledge, with 7+ years’ work experience in data analytics

• Experience in providing clear and actionable plans by analyzing data and insights

• Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fast-paced and dynamic environment

• Great ability to think critically and solve nonstructural problems

• Strong communication skills to share analysis results clearly and concisely

• Experience with big data tools like Hadoop, Spark, and Presto

• Experience with BI tools like Power BI or Tableau

• Bachelor’s degree in statistics or computer engineering or equivalent experience

Preferences : 

• Experience with Python and R/SAS, or other statistical packages

• Experience in working with version control (Git, SVN, etc.)  

• Well diverse in or comfortable with learning new modern data tools 

• Master’s degree in statistics or engineering or equivalent experience

• Experience analyzing e-commerce and customer behavior logs

• Strong English skill (both verbal and written) is a plus

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

• Work backwards from the needs of the customers and vendors to deliver the right inventory, at the right time, and at the right place.
• Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed
• Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up
• Partner with vendors at the right cadence to optimize metrics such as lead-time, and fill-rate
• Utilize data to effectively prioritize the most impactful actions to deliver key business results.
• Effectively dive deep to identify the root cause of issues, develop solutions and implement the solve.
• Manage ordering process and systems to effectively balance competing business priorities.
• Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Inventory Management systems and continuously improve existing capabilities.

• 5+ years of relevant work experience in the areas of Demand Forecasting, Ordering, Procurement, Inventory Management and Supply Chain.
• Bachelor’s degree in Supply Chain-related fields.
• Demonstrated ability to partner with vendors to deliver business results.
• Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority.
• Passion to grow and take on increasing responsibility and challenges.
• Ability to set high standards and drive others to excellence.
• Ability to effectively use data to complete analyses. Strong Excel proficiency required, SQL and other technical skills are a plus.
• Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible.
• Experience collaborating with Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred.
• Mandarin and English language proficiency required 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

• Work backwards from the needs of the customers and vendors to deliver the right inventory, at the right time, and at the right place.
• Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed
• Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up
• Partner with vendors at the right cadence to optimize metrics such as lead-time, and fill-rate
• Utilize data to effectively prioritize the most impactful actions to deliver key business results.
• Effectively dive deep to identify the root cause of issues, develop solutions and implement the solve.
• Manage ordering process and systems to effectively balance competing business priorities.
• Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Inventory Management systems and continuously improve existing capabilities.

• 5+ years of relevant work experience in the areas of Demand Forecasting, Ordering, Procurement, Inventory Management and Supply Chain.
• Bachelor’s degree in Supply Chain-related fields.
• Demonstrated ability to partner with vendors to deliver business results.
• Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority.
• Passion to grow and take on increasing responsibility and challenges.
• Ability to set high standards and drive others to excellence.
• Ability to effectively use data to complete analyses. Strong Excel proficiency required, SQL and other technical skills are a plus.
• Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible.
• Experience collaborating with Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred.
• Mandarin and English language proficiency required 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

Company Introduction :

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.     

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan. 

Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities. 

What You Will Do : 

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience. 

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics. 

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.  

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.  

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences. 

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.  

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment. 

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently. 

• A bias for action and a willingness to roll up your sleeves to get things done. 

• Strong business acumen and the ability to communicate effectively and influence others. 

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders. 

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.). 

• Experience leading cross-functional projects to address ambiguous business and customer problems. 

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights  

• Proficiency in both English and Mandarin. 

Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled 

• Coupang has the right to rescind an offer of employment if a candidate is found to have  

• submitted false information as part of the application process.  

• Coupang does not discriminate against disabled applicants or those with veteran status.  

• We are proud to offer equal opportunities for all applicants. 

Privacy Notice 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.  

Company Introduction :

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.     

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan. 

Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities. 

What You Will Do : 

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience. 

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics. 

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.  

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.  

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences. 

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.  

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment. 

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently. 

• A bias for action and a willingness to roll up your sleeves to get things done. 

• Strong business acumen and the ability to communicate effectively and influence others. 

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders. 

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.). 

• Experience leading cross-functional projects to address ambiguous business and customer problems. 

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights  

• Proficiency in both English and Mandarin. 

Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled 

• Coupang has the right to rescind an offer of employment if a candidate is found to have  

• submitted false information as part of the application process.  

• Coupang does not discriminate against disabled applicants or those with veteran status.  

• We are proud to offer equal opportunities for all applicants. 

Privacy Notice 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.  

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview :

We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.

What You Will Do :

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.

• A bias for action and a willingness to roll up your sleeves to get things done.

• Strong business acumen and the ability to communicate effectively and influence others.

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).

• Experience leading cross-functional projects to address ambiguous business and customer problems.

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
• Proficiency in both English and Mandarin. 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview :

We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.

What You Will Do :

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.

• A bias for action and a willingness to roll up your sleeves to get things done.

• Strong business acumen and the ability to communicate effectively and influence others.

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).

• Experience leading cross-functional projects to address ambiguous business and customer problems.

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
• Proficiency in both English and Mandarin. 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in Taiwan!

As a Marketing Manager on the Geo Marketing Team in our Taipei Office, you’ll play a vital role in scaling Taboola’s market presence across Taiwan and Hong Kong. You will act as the strategic architect for regional growth, bridging the gap between sales objectives and creative execution to drive measurable business impact. By owning our event, PR, and content engines, you will directly influence how the world’s leading brands and publishers perceive and engage with our technology.

To thrive in this role, you’ll need:

• Native or fluent proficiency in Mandarin and English.
• 5+ years of B2B marketing experience, featuring a strong foundation of 2–3 years in field marketing roles. Experience must include owning and executing end-to-end marketing strategies.
• Thorough understanding of various offline and online marketing channels, including event marketing, content marketing, PR, influencer Marketing.
• Equipped with strong Traditional Chinese writing proficiency, and a willingness to leverage AI tools intelligently to excel in content production.
• Understanding of digital advertising and e-commerce terminology within the Chinese market.
•  Exceptional project and time management skills, with a proven ability to independently execute complex marketing events while collaborating closely with Country Managers and Regional Sales Directors to ensure strategic alignment.
• A team player who is comfortable working with a high degree of autonomy in an ever-changing, international environment.
• Experienced in developing data-driven content by gathering and analyzing insights for content marketing, blog articles, white papers, and sales collateral. Proficient in researching emerging topics and trends to support presentations.
• Willing to travel between Hong Kong & Taiwan is required.(e.g. Once a quarter)

Bonus points if you have

• Fluency in Cantonese, providing a deeper competitive edge for our Hong Kong operations.
• Advanced proficiency in AI-driven content tools to accelerate production and optimize localized marketing materials.

How you’ll make an impact

• Develop and execute the marketing strategy for Taboola Taiwan and Hong Kong by collaborating with Sales Leadership to drive business growth and maximize both immediate and long-term ROI.
• Own hosted events (e.g. tentpole events, roundtables, seminars) and sponsored industry events (e.g. IAB Hong Kong event, DMA event), from coordinating operations with different internal and external stakeholders, and managing our presence to creating impactful content to drive leads and build awareness.
• Plan and execute customer retention activities including client entertainment events and gifting.
• Generate data-driven insights using a variety of tools and platforms to develop public speaking narratives, white papers, and sales collateral.
• Build and maintain strong relationships with tier-1 media overseeing PR article production and driving increased media exposure in collaboration with the global PR team and local PR agency. 
• Strategically manage social media channels, including LinkedIn, Facebook, Instagram. Create and distribute engaging content across social media and blogs, working closely  with content and design vendors, and ensuring performance metrics are tracked and analyzed.
• Curate captivating video content to attract potential clients and increase Taboola's brand awareness within the Greater China region. 
• Localize and adapt marketing materials into Traditional Chinese, including product updates, sales presentations, vertical-specific content, case studies and market insights.

Why Taboola?

If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realize their full potential while growing and learning from and with smart and talented people. They'll also share more about:

• Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture.
• Well-being: Enjoy comprehensive benefits, a fully stocked kitchen, and location-specific perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-Hybrid

#LI-MT1

Overview

Join our team as a Hardware Technical Program Manager (TPM), where you will be at the forefront of managing hardware and system integration within cutting-edge consumer wearabloe products. With your expertise in technology innovation, you will guide hardware subsystems through the complete product lifecycle—from sourcing and integration to testing and optimization—ensuring groundbreaking product development and delivery.

Responsibilities

• Oversee the integration and testing of hardware and system products, ensuring compliance with project timelines and technical specifications.
• Drive innovation and development efforts in subsystems such as camera, audio, and electrical engineering (EE)/product design (PD), staying ahead of industry trends.
• Conduct and manage project meetings, leading initiatives from initial concept to final completion.
• Coordinate sourcing of system components, collaborating with vendors to secure essential hardware.
• Lead efforts in performance optimization to improve product quality and user experience across domains like EE, mechanical engineering (ME)/PD, camera, audio, and testing.
• Oversee workflows and manage deliverables with contract manufacturers, developing risk mitigation strategies.
• Develop and maintain detailed project documentation, including schedules, issue tracking, and status updates.

Minimum Qualifications

• 3+ years of experience as a Technical Program Manager in the hardware/electrical engineering (EE)/product design (PD) field, managing hardware programs from concept to mass production, including Final Assembly Testing and Packaging (FATP).
• Bachelor's degree in a technical discipline such as computer science, computer engineering, or a related field.
• Proven experience with FATP and managing projects involving EE, PD/ME, and testing.
• Demonstrated competency in fast-paced environments with the ability to perform under pressure.
• Experience collaborating with contract manufacturers and Joint Design Manufacturer (JDM)/Original Design Manufacturer (ODM) suppliers for components like camera, wireless, and audio.
• Communication skills in both English and Mandarin.
• Proficiency in data analytics, utilizing tools to construct dashboards.

Preferred Qualifications

• 5+ years of experience in hardware EE/PD system integration as a Technical Program Manager.
• Deep understanding of the requirements and development process for creating consumer electronics.
• Experience in developing 0-to-1 products working with both JDM and CM vendor engagement models.
• Familiarity with critical consumer device technologies such as wireless, camera, and audio.
• Project Management Professional (PMP) or Project Management Institute (PMI) certification is preferred.

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Manager, Analytics & Data Science (Growth Marketing), you will be responsible for leveraging data points to drive actionable insight and analysis. Work closely with Growth Marketing teams to deliver impact across the customer lifecycle. Come join us and help create a WOW experience for our customers.

This is a great opportunity to be part of a diverse, growing, and dynamic team with upward growth potential. You will be part of an early-stage international expansion team where you will get a broad end-to-end view of aggressive expansion of an e-commerce business. For this reason, we are looking for a hands-on Sr. Manager of Analytics & Data Science who is comfortable working in a fast-paced environment and delivering results with grit.

What You Will Do: 

• Understand business goals and formulate them as technical problems that can be solved through Analytics, Data Science, and BI reporting.
• Work as a player-coach to drive value for several Growth Marketing channels, including Paid, CRM, On-Site Merchandising, and Product.
• Partner closely with Growth Marketing teams to provide actionable insight and recommendations. Regularly present findings to leadership and stakeholders.
• Build and maintain automated dashboards and data pipelines. Create and automate new datasets for syndicated reporting
• Work with omnichannel attribution measurement frameworks that drive incrementality and customer growth. 
• Design and conduct experiments and A/B tests to measure marketing initiatives. Apply statistical rigor and causal inference to measure incrementality.
• Build ML models that help drive decision making and optimization. Partner closely with Data Science and Growth Marketing teams to deploy ML solutions that optimize data feeds and audience targeting.
• Spearhead technical excellence in Analytics, Data Science, and BI reporting.
• Establish processes that raise the bar for excellence, effectiveness, and efficiency, including documentation, data quality, code hygiene, and integration with AI tools.

Basic Qualifications

• Bachelor’s/Masters/PHD in math, statistics, computer engineering or any other quantitative disciplines, with 5+ years of relevant experience.
• Minimum 2+ years managing Analytics and/or Data Science teams focused on Growth Marketing. Experience managing and mentoring a team of Analysts and Data Scientists.
• Expert and hands-on experience using Python, SQL, R and visualization tools. Experience data mining a variety of large datasets, including weblogs, clickstream, and customer data.
• Experience with big data tools like Hadoop, Spark, and Presto
• Expert in experimentation and A/B testing. Strong knowledge of math, statistics, and causal inference techniques to measure incrementality.
• Expertise to conduct analysis independently for a business problem through data manipulation, formulation of hypotheses, design and statistical analysis of experiments to test them.
• Knowledgeable in data science and AI/ML, including regression, classification, decision tree, clustering, and deep learning models.
• Ability to write clear and concise technical documentation.
• Strong critical thinking skills and ability to solve nonstructural problems supported by solid knowledge of statistics and business domains.

Preferred Qualifications:

• 5+ years managing Analytics and/or Data Science teams focused on Growth Marketing in the e-commerce space
• Experience working with Growth Marketing teams and large-scale campaigns. Strong knowledge of advertising platforms such as Google and Meta. 
• Experience working with ML models that optimize digital marketing and CRM campaigns.
• Experience optimizing CRM campaigns that include push, email, SMS.
• Proving track record of delivering data product and models that optimize marketing operastions
• Proficiency in writing clean code within version-controlled environments
• Experience with Gen-AI workflows and LLMs a plus

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Manager, Analytics & Data Science (Growth Marketing), you will be responsible for leveraging data points to drive actionable insight and analysis. Work closely with Growth Marketing teams to deliver impact across the customer lifecycle. Come join us and help create a WOW experience for our customers.

This is a great opportunity to be part of a diverse, growing, and dynamic team with upward growth potential. You will be part of an early-stage international expansion team where you will get a broad end-to-end view of aggressive expansion of an e-commerce business. For this reason, we are looking for a hands-on Sr. Manager of Analytics & Data Science who is comfortable working in a fast-paced environment and delivering results with grit.

What You Will Do:

• Understand business goals and formulate them as technical problems that can be solved through Analytics, Data Science, and BI reporting.
• Work as a player-coach to drive value for several Growth Marketing channels, including Paid, CRM, On-Site Merchandising, and Product.
• Partner closely with Growth Marketing teams to provide actionable insight and recommendations. Regularly present findings to leadership and stakeholders.
• Build and maintain automated dashboards and data pipelines. Create and automate new datasets for syndicated reporting
• Work with omnichannel attribution measurement frameworks that drive incrementality and customer growth. 
• Design and conduct experiments and A/B tests to measure marketing initiatives. Apply statistical rigor and causal inference to measure incrementality.
• Build ML models that help drive decision making and optimization. Partner closely with Data Science and Growth Marketing teams to deploy ML solutions that optimize data feeds and audience targeting.
• Spearhead technical excellence in Analytics, Data Science, and BI reporting.
• Establish processes that raise the bar for excellence, effectiveness, and efficiency, including documentation, data quality, code hygiene, and integration with AI tools.

Basic Qualifications

• Bachelor’s/Masters/PHD in math, statistics, computer engineering or any other quantitative disciplines, with 5+ years of relevant experience.
• Minimum 2+ years managing Analytics and/or Data Science teams focused on Growth Marketing. Experience managing and mentoring a team of Analysts and Data Scientists.
• Expert and hands-on experience using Python, SQL, R and visualization tools. Experience data mining a variety of large datasets, including weblogs, clickstream, and customer data.
• Experience with big data tools like Hadoop, Spark, and Presto
• Expert in experimentation and A/B testing. Strong knowledge of math, statistics, and causal inference techniques to measure incrementality.
• Expertise to conduct analysis independently for a business problem through data manipulation, formulation of hypotheses, design and statistical analysis of experiments to test them.
• Knowledgeable in data science and AI/ML, including regression, classification, decision tree, clustering, and deep learning models.
• Ability to write clear and concise technical documentation.
• Strong critical thinking skills and ability to solve nonstructural problems supported by solid knowledge of statistics and business domains.

Preferred Qualifications:

• 5+ years managing Analytics and/or Data Science teams focused on Growth Marketing in the e-commerce space
• Experience working with Growth Marketing teams and large-scale campaigns. Strong knowledge of advertising platforms such as Google and Meta. 
• Experience working with ML models that optimize digital marketing and CRM campaigns.
• Experience optimizing CRM campaigns that include push, email, SMS.
• Proving track record of delivering data product and models that optimize marketing operastions
• Proficiency in writing clean code within version-controlled environments
• Experience with Gen-AI workflows and LLMs a plus

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Manager, In-Stock & Inventory Strategy

Role Overview

The In-Stock Manager owns the end-to-end inventory lifecycle. You are responsible for maximizing "Product Availability" while minimizing "Days of Inventory" (DOI). You will use advanced data modeling to forecast demand, trigger factory re-orders, and manage the healthy flow of goods from local Taiwan factories into our fulfillment centers. You thrive on numbers, automated alerts, and hitting the perfect balance between sales velocity and capital efficiency.

Key Responsibilities (Data & Inventory Focus)

• Demand Forecasting: Build and maintain high-accuracy forecast models using historical sales data, promotional calendars, and seasonality (e.g., Ghost Festival, Lunar New Year, 11.11).
• Automated Re-ordering: Partner with the Direct Sourcing team to set up "Trigger Points" for factory production. Manage the "Purchase-to-Pay" cycle to ensure stock arrives just before it’s needed.
• Inventory Health & Optimization: Identify "Slow-Movers" or "Dead Stock" early using aging reports. Design liquidation strategies (e.g., flash sales, bundles) to clear warehouse space for high-velocity items.
• Factory Lead-Time Management: Track and analyze actual vs. promised factory lead times. Use data to hold Taiwan manufacturers accountable for production delays.
• Promotion Planning: Collaborate with Marketing to ensure inventory levels can support aggressive "Big Day" sales spikes. Prevent the dreaded "Out of Stock" (OOS) tag during peak traffic.
• In-bound Logistics Coordination: Oversee the scheduling of truck deliveries from local factories to the warehouse to avoid bottlenecks.

Required Skills & Qualifications

• Data Expertise: Expert level Excel/Google Sheets (Pivot tables, VLOOKUP, Index/Match) and experience with SQL or BI tools (Tableau/Power BI).
• Inventory Logic: Deep understanding of EOQ (Economic Order Quantity), Safety Stock formulas, and Re-order Point (ROP) logic.
• Platform Knowledge: Familiarity with the backend inventory modules and how they sync with local ERPs.
• Experience: 5–7 years in Supply Chain Planning, Inventory Control, or Demand Planning within an e-commerce or fast-moving retail environment.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:

https://www.coupang.jobs/privacy-policy/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Staff Product Designer, you are the lead designer for our high-scale growth and automation platforms in Taiwan. This is a senior Individual Contributor role for a designer who thrives at the intersection of complex data systems and human-centric interfaces.

You are expected to define the problem space clearly and drive the design strategy from concept to execution. While you will collaborate with Product and Engineering, you are expected to be fully autonomous—capable of conducting your own research, building your own prototypes, and utilizing data to validate your design decisions.

What You Will Do:

1. Problem Definition & Strategic Design Thinking

• The Role: Identify and define the core user problems within our growth and automation tools. You must look past surface-level requests to understand the root cause of user friction or system inefficiency.
• The Expectation: You provide the logic and user-centered reasoning for the design roadmap. You are expected to challenge existing workflows and propose simplified, scalable solutions for complex, data-heavy environments.

2. Interaction & System Design

• The Role: Architect the end-to-end user journey for both internal automation tools and external customer-facing experiences.
• The Expectation: You design for scale. You must create robust design systems and logical flows that handle millions of data points and complex variables without overwhelming the user. You work closely with engineers to ensure your designs are technically feasible.

3. Data-Driven Design & Autonomous Analytics

• The Role: Use quantitative and qualitative data to inform and validate your design hypotheses.
• The Expectation: You do not rely solely on others for insights. You are expected to be comfortable looking at performance dashboards and conversion data (and ideally navigating basic data tools) to understand how your designs impact business metrics.

4. Technical & Operational Insight

• The Role: Maintain a deep understanding of the growth channel's operational workflows to identify where design can reduce manual effort.
• The Expectation: While you are not a campaign manager, you must be a "power user" of the growth platforms. You should know exactly how campaigns are managed to identify "pain points" where better design or automation can replace tedious manual work.

5. Hands-on Prototyping & Execution

• The Role: Deliver high-fidelity designs and interactive prototypes that clearly communicate the vision to stakeholders and engineers.
• The Expectation: You are a master of your craft (Figma, etc.). If a project is moving fast, you are expected to handle the entire design lifecycle independently—from initial wireframes and user testing to final hand-off and visual QA.

Basic Qualifications

• Experience: 8+ years in Product Design, with a focus on high-scale E-commerce, B2C, or SaaS platforms.
• Language: Professional English and Chinese speaker. You must be able to communicate design rationale fluently in English for global alignment and in Chinese for local team collaboration.
• Operational Insight: Experience designing for complex technical systems where data density and automation are high.
• Technical Skills: Expert proficiency in Figma and prototyping tools.
• Independence: A track record of leading design for entire product areas as a senior individual contributor in an ambiguous, fast-paced environment.

Preferred Qualifications

• Familiarity with technical constraints (APIs, front-end frameworks) is a strong plus.
• Prototyping via AI tools
• Analytical Mindset: Expert-level critical thinking. You design based on logic and data, not just aesthetics.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

As a Senior Program Manager in the Logistics Operations Center (LOC), you will shape strategy and lead execution for Taiwan logistics initiatives while partnering closely with regional stakeholders (including the KR team). You will translate insights into programs, manage complex cross-functional delivery, and embed KPI-driven operating rhythms that materially improve on-time delivery, cost-to-serve, and customer experience.Drive end-to-end program execution to improve Promise Delivery Date (PDD) performance, Delivery performance and elevate consumer satisfaction across first-mile, middle-mile, and last-mile operations. This role owns the roadmap, governance, and outcomes required to transform operational delivery through data-driven decision-making, cross-functional leadership, and scalable process excellence. You will succeed by influencing without formal authority, aligning leadership around clear priorities, and building mechanisms that scale—from reporting and dashboards to SOPs, governance, and change management.

What You Will Do

• End-to-End Program Leadership: Own the portfolio across first-, middle-, and last-mile. Define scope, OKRs, workstreams, and success metrics; lead planning, execution, launch, and stabilization.
• KR-to-TW Transition & Expansion: Lead a structured handover of existing TW last-mile reports from the KR team; design unified reporting that brings first-, middle-, and last-mile into a single end-to-end visibility framework.
• Operational Excellence & PDD Improvement: Partner with LOC specialists, hub managers, linehaul, sortation, and TW logistics leadership to prioritize defects, remove bottlenecks, and deliver measurable gains.
• Insight-to-Action Mechanisms: Build robust dashboards and operational reporting (Tableau/Power BI) to surface issues fast; convert analytics into clear decisions, owners, timelines, and SOP changes.
• Cross-Functional Problem Solving: Align on problem statements with partners (e.g., hub managers, Product, Engineering, Finance), decompose complex problems, and deliver structured analyses and recommendations.
• Simulation & Scenario Planning: Lead data simulations and sensitivity analyses for new initiatives (e.g., network design changes, volume shifts, cut-off adjustments), supporting fact-based trade-offs between service, speed, and cost.
• Risk & Change Management: Identify risks early, run mitigation plans, and manage stakeholder communications and change adoption at the field and leadership levels.
• Stakeholder Influence & Communication: Communicate crisply at all levels—from ops floors to executive forums—with narratives that clarify options, risks, and ROI.

Basic Qualifications 

• Experience: 6+ years in Program/Project Management or Analytics-driven Operations within logistics, e-commerce, supply chain, or similar high-scale environments.
• Data & Tools: Strong ability to self-serve and validate data (SQL required). Proficiency with Tableau and/or Power BI. Experience with big data environments (Hadoop, Spark, Presto, Airflow) is a plus. Python familiarity is a plus.
• Execution Excellence: Demonstrated ability to deliver complex, multi-team initiatives in fast-paced, ambiguous settings; strong risk management and dependency tracking.
• Problem Solving: Exceptional structured thinking and root cause analysis; ability to handle unstructured problems and convert into executable workstreams.
• Communication & Influence: Executive-ready written and verbal communication; adept at influencing senior stakeholders and driving decisions without authority.
• Education: Bachelor’s or Master’s in Statistics, Industrial Engineering, Operations Research, Supply Chain, or related field; or equivalent experience. 

Preferred Qualifications 

• Logistics Domain Depth: Understanding of first/middle/last mile, hub operations, linehaul planning, route optimization, and PDD mechanics.
• Technical Proficiency: Hands-on with Python or statistical tooling for simulations, forecasting, and experiment design. Very proficient with Google sheets, Excel, SQL , Tableau and PowerBI
• Leadership: Experience mentoring Business Analysts and leading program workstreams across Product, Engineering, Operations, and Finance.
• Languages: Strong English (written & verbal); additional Asian language capability (e.g., Mandarin or Korean) is a plus for regional collaboration. 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

As the Senior Manager of Data Analytics, you will lead the intelligence engine for Coupang Taiwan’s Post-Purchase Experience, CS & Fraud. You will transform massive datasets into actionable strategies that reduce return defects, fraud, optimize customer service efficiency, and identify opportunities to improve return customer experience. You will lead a team of analysts to bridge the gap between "what happened" and "what we should do next."

What You Will Do 

• Strategic Insights: Lead the end-to-end analytics for the Returns and CS lifecycle. Identify root causes for high return rates (e.g., sizing issues, logistical damage, or fraud) and propose data-backed solutions.

• Predictive Modeling: Develop and oversee models to predict return propensity and customer lifetime value (CLV), helping the business proactively manage risk.

• Performance Measurement: Define and own the "North Star" metrics for the Taiwan CS organization, including First Contact Resolution (FCR), Net Promoter Score (NPS), and Cost per Contact.

• Stakeholder Influence: Act as a strategic partner to the PPE (Process, Policy & Engineering) and Logistics teams, using data to influence the product roadmap and operational SOPs.

• Team Leadership: Mentor and scale a team of high-performing data analysts, fostering a culture of technical excellence and business-first thinking.

• Dashboarding & Automation: Transition the organization from manual reporting to real-time, automated BI solutions (Tableau/Looker) that empower regional leads

Basic Qualifications  

• Experience：8+ years in Data Analytics, Business Intelligence, or Data Science (E-commerce or FinTech preferred).
• Technical Stack：Expert proficiency in SQL and Python/R. Deep experience with Tableau, PowerBI, or Looker, Prompt engineering, usage for LLMs for analytics.
• Statistical Skills：Strong grasp of A/B testing, regression analysis, and hypothesis testing.
• Leadership：3+ years of experience managing direct reports and leading cross-functional projects.
• Communication：Ability to translate "data-speak" into executive-level narratives in both English and Mandarin.

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Manager, Seller Service (Training Manager)

Role Overview:

We are seeking a highly motivated Training Manager who is obsessed with seller experiences and possesses a "Day 1" mindset. This isn't just about training delivery; it's about designing for scale and measuring for impact. You will own the end-to-end educational ecosystem and ensure that our internal consultants and third-party (OSP) partners are equipped to provide outstanding service while maintaining operational efficiency. You will raise the bar for seller experience by using data-driven insights to identify performance gaps and implement scalable, high-efficiency learning solutions. You will be expected to break the trade-off between training quality and operational productivity, ensuring our consultants are equipped to "WoW" our customers while maintaining peak operational efficiency.

Key Responsibilities

• Strategy & Roadmap: Design and execute the long-term L&D strategy for Seller Support, ensuring alignment with Coupang’s rapid business expansion in Taiwan.
• Curriculum Architecture: Responsible for the design, creation, audit, and maintenance of all training content. You will ensure materials are "living documents" that iterate based on process changes.
• Digital Transformation: Lead the shift from traditional classroom training to high-efficiency E-learning and "Just-in-Time" learning modules to minimize operational downtime.
• Data-Driven Intervention: Deep-dive into operational metrics (CSAT, QA scores, AHT) to identify root causes of errors and design targeted training interventions that deliver measurable ROI.
• Performance Analytics: Build 360-degree feedback loops and analytics to measure the seller-support knowledge journey. Provide regular reporting on training effectiveness against organizational goals to senior stakeholders.
• Stakeholder Management: Partner with Ops Leaders and Product teams to translate complex policy changes into simple, actionable training for consultants.
• Leadership: Manage and coach a lean, high-performing team. You are responsible for their performance outcomes and the quality of the content they produce.

Essential Qualifications:

• Seniority: 5+ years of experience in L&D, Corporate Training, or Operational Excellence, with at least 2 years in a management/leadership role.

• Industry: Proven track record preferably in BPO, high-volume Call Center environments and or Supply Chain.

• Data Literacy: Strong ability to use Excel (Pivot tables, VLOOKUP) and data visualization to justify training needs and show results.

• Educational Technology: Experience with Learning Management Systems (LMS) and E-learning content creation (Articulate, Captivate, or similar), Microsoft Powerpoint, Adobe Suite for video production is preferred though not mandatory.

• Communication: Fluent in English and Mandarin. Ability to "Disagree and Commit" while maintaining strong cross-functional relationships and "Influence without Authority.

Remuneration

Salary is negotiable (in accordance with regulations, the regular monthly salary is above NT$40,000).

Recruitment Process and Others

Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.

Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:

https://www.coupang.jobs/privacy-policy/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

We are seeking a detail-oriented and analytical Lead Business Analysis to join the Taiwan Marketplace team. You will be required to develop the business plan and visibility/dashboards needed to achieve strategic plans and goals, drive decisions and track performance on growth, KPIs like seller acquisition, seller management, selection and GMV of marketplace categories and any strategic initiatives. This role will be critical in generating data backed insights for the business and help in achieving growth goals of the business basis those insights. 

What You Will Do 

• Design, develop and improve automated reports and dashboards to 
  measure performance and support business needs 

• Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business. 

• Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects 

• Has the potential to become a subject matter expert in areas concerning marketplace e-commerce 

• Has the potential to become a people manager and manage, coach and grow Data analysts 

• Build processes and KPIs reporting to align internal stakeholders on priorities and marketplace initiatives. 

Basic Qualifications  

• Expertise with SQL, SQL tuning, and relational database systems 

• Experience using business intelligence reporting tools (Tableau, Data Cubes, Power BI, etc.) 

• Knowledge of data management fundamentals and data storage principles 

• Excellent verbal and written communication skills to work effectively with cross-functional teams 

• BA/BS/MA/MS, preferable in Finance/Marketing/Economics/Statistics; MBA is a plus 

• At least 5-10 years relevant work experience in Analytics, Data Science, CRM, Strategy, Growth, Program Management. Experience across fast-paced technology-oriented organization e.g. e-commerce/Consulting/Banking/start-up is preferred. 

Preferred Qualifications 

• Strong analytical skills with the ability to interpret and present complex data effectively 

• Ability to manage multiple tasks and meet deadlines in a fast-paced 
  environment 

• Detail-oriented with a strong commitment to accuracy and quality 

• Proven experience in product analysis, data reporting, or a similar role 

• Able to logically break down a problem into steps and define input and output metrics 

• Bilingual English/Chinese 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

The Coupang Catalog Team is responsible for hosting billions of products in Coupang’s catalog and the dynamic processing of hundreds of millions of updates to provide the source of truth that powers the online buying experience for millions of customers. We strive to deliver a world-class platform for our customers to find and discover complete, accurate and trustworthy product information without friction and at the lowest price. We continually invest in the latest technologies to ensure the scalability, precision and reliability at scale of these critical systems.

What You Will Do:

This is a dynamic, rapidly evolving and complex ecosystem, and thus the person hired for this role will be comfortable dealing with high degree of complexity and working with a large cohort of stakeholders internationally across South Korea, Taiwan, China, India, and the US. These stakeholders include Retail and Pricing Product, 3P Marketplace, Search & Discovery, Customer Experience, and Finance.

In this pivotal role, you will be at the forefront of defining and executing a strategic roadmap tailored to the Taiwanese market, ensuring that our innovative e-commerce solutions resonate with local consumers while maintaining the essence of Coupang's groundbreaking services. You will:

• Craft our path to becoming Taiwan’s top e-commerce platform, focusing on strategic product development that places customer experience at the forefront, ensuring excellence without compromise. We aim to set the new industry benchmark in Taiwan.
• Become part of a fast-growing organization which embraces ownership to drive significant impact. We embrace a flat structure to foster a supportive and collaborative culture to enable fast-paced product development while challenging the business-as-usual mentality.
• Prioritize and create a future roadmap of projects and initiatives, considering the necessary trade-offs and optimizing for Customer experience. This will likely include the development of a next generation suite of tools to automate our Catalog processes.
• Join a team of world-class talent drawn from across the globe and drive alignment with a wide variety of stakeholders, including executives in engineering, data science, product, operations, and infrastructure to achieve the above goal.
• Lead a variety of initiatives, from expanding market reach to optimizing product offerings, all aimed at driving customer satisfaction and business growth. Employ a data-centric approach to identify trends, tailor strategies, and deliver tangible, impactful results.

Basic Qualifications

• Minimum 8 years of product management experience or equivalent, with a proven track record of developing and scaling innovative products.
• Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, leading design discussions, testing, iterating, and overseeing pre- and post-launch execution.
• Ability to combine strategic foresight with a strong execution focus to drive results.  Combined with exceptional analytical skills to drive decision-making and system optimizations based on robust data analysis.
• Experience in launching consumer-facing products in a fast-paced environment, with a preference for candidates who have worked in start-ups or large tech companies.
• A proactive approach, with a willingness to delve into details, drive results, adapt and find creative solutions in a constantly changing environment.  Hands on experience working in an agile environment with a rapid iteration cadence (Launch new products and features, test their performance, and iterate quickly).
• Excellent communication skills, capable of conveying complex ideas succinctly and persuasively.

Preferred Qualifications:

• Prior experience in the e-commerce industry.
• Experience working and influencing cross-functionally and building relationships across globally distributed teams, with people outside the direct reporting chain and senior executives.
• Experience leading, driving, launching and managing projects with at one of the targeted workloads: AI; ML; NLP/NLU; Deep Learning; LLM; OCR; or any other relevant technologies.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

As the Senior Manager of Data Analytics, you will lead the intelligence engine for Coupang Taiwan’s Post-Purchase Experience, CS & Fraud. You will transform massive datasets into actionable strategies that reduce return defects, fraud, optimize customer service efficiency, and identify opportunities to improve return customer experience. You will lead a team of analysts to bridge the gap between "what happened" and "what we should do next."

What You Will Do 

• Strategic Insights: Lead the end-to-end analytics for the Returns and CS lifecycle. Identify root causes for high return rates (e.g., sizing issues, logistical damage, or fraud) and propose data-backed solutions.

• Predictive Modeling: Develop and oversee models to predict return propensity and customer lifetime value (CLV), helping the business proactively manage risk.

• Performance Measurement: Define and own the "North Star" metrics for the Taiwan CS organization, including First Contact Resolution (FCR), Net Promoter Score (NPS), and Cost per Contact.

• Stakeholder Influence: Act as a strategic partner to the PPE (Process, Policy & Engineering) and Logistics teams, using data to influence the product roadmap and operational SOPs.

• Team Leadership: Mentor and scale a team of high-performing data analysts, fostering a culture of technical excellence and business-first thinking.

• Dashboarding & Automation: Transition the organization from manual reporting to real-time, automated BI solutions (Tableau/Looker) that empower regional leads

Basic Qualifications  

• Experience：8+ years in Data Analytics, Business Intelligence, or Data Science (E-commerce or FinTech preferred).
• Technical Stack：Expert proficiency in SQL and Python/R. Deep experience with Tableau, PowerBI, or Looker, Prompt engineering, usage for LLMs for analytics.
• Statistical Skills：Strong grasp of A/B testing, regression analysis, and hypothesis testing.
• Leadership：3+ years of experience managing direct reports and leading cross-functional projects.
• Communication：Ability to translate "data-speak" into executive-level narratives in both English and Mandarin.

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Manager, Seller Service (Training Manager)

Role Overview:

We are seeking a highly motivated Training Manager who is obsessed with seller experiences and possesses a "Day 1" mindset. This isn't just about training delivery; it's about designing for scale and measuring for impact. You will own the end-to-end educational ecosystem and ensure that our internal consultants and third-party (OSP) partners are equipped to provide outstanding service while maintaining operational efficiency. You will raise the bar for seller experience by using data-driven insights to identify performance gaps and implement scalable, high-efficiency learning solutions. You will be expected to break the trade-off between training quality and operational productivity, ensuring our consultants are equipped to "WoW" our customers while maintaining peak operational efficiency.

Key Responsibilities

• Strategy & Roadmap: Design and execute the long-term L&D strategy for Seller Support, ensuring alignment with Coupang’s rapid business expansion in Taiwan.
• Curriculum Architecture: Responsible for the design, creation, audit, and maintenance of all training content. You will ensure materials are "living documents" that iterate based on process changes.
• Digital Transformation: Lead the shift from traditional classroom training to high-efficiency E-learning and "Just-in-Time" learning modules to minimize operational downtime.
• Data-Driven Intervention: Deep-dive into operational metrics (CSAT, QA scores, AHT) to identify root causes of errors and design targeted training interventions that deliver measurable ROI.
• Performance Analytics: Build 360-degree feedback loops and analytics to measure the seller-support knowledge journey. Provide regular reporting on training effectiveness against organizational goals to senior stakeholders.
• Stakeholder Management: Partner with Ops Leaders and Product teams to translate complex policy changes into simple, actionable training for consultants.
• Leadership: Manage and coach a lean, high-performing team. You are responsible for their performance outcomes and the quality of the content they produce.

Essential Qualifications:

• Seniority: 5+ years of experience in L&D, Corporate Training, or Operational Excellence, with at least 2 years in a management/leadership role.

• Industry: Proven track record preferably in BPO, high-volume Call Center environments and or Supply Chain.

• Data Literacy: Strong ability to use Excel (Pivot tables, VLOOKUP) and data visualization to justify training needs and show results.

• Educational Technology: Experience with Learning Management Systems (LMS) and E-learning content creation (Articulate, Captivate, or similar), Microsoft Powerpoint, Adobe Suite for video production is preferred though not mandatory.

• Communication: Fluent in English and Mandarin. Ability to "Disagree and Commit" while maintaining strong cross-functional relationships and "Influence without Authority.

Remuneration

Salary is negotiable (in accordance with regulations, the regular monthly salary is above NT$40,000).

Recruitment Process and Others

Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer

The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.

Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:

https://www.coupang.jobs/privacy-policy/

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Manager, Sourcing & Product Strategy （Direct Factory）

Role Overview

The Sourcing & Product Strategy Manager acts as the bridge between market intelligence and manufacturing. Instead of just managing "supply," you will use data to decide what to build and whento launch it. You will analyze e-commerce trends, competitor gaps, and consumer behavior in Taiwan to direct local factories to produce high-margin, high-demand products that will Wow the customers.

What you will do: 

• Data-Driven Assortment Planning: Analyze platform sales data to identify "white space" opportunities for new product launches at better profitability.
• Strategic Launch Decisions: Own the "Go/No-Go" decision for new products. Use pre-launch testing, A/B testing on landing pages, and competitive pricing analysis to validate a product’s potential before committing to factory MOQs.
• Direct Factory Partnerships: Identify Taiwan-based manufacturers capable of "Agile Production"—factories that can handle smaller initial test batches and scale quickly based on real-time sales performance.
• Commercial Negotiation: Focus negotiations on speed-to-market and re-order flexibility rather than just unit cost. Secure terms that allow for "just-in-time" inventory to minimize overstock risk & ensure consistent availability.
• Lifecycle Management: Monitor post-launch performance metrics (Conversion Rate, Return Rate, ROAS) to decide whether to double down on a factory line, iterate the design, or exit the category.
• Competitor Benchmarking: Regularly scrape and analyze competitor pricing and reviews to ensure our direct-to-factory products maintain a superior value proposition.

Essential Qualifications:

• E-commerce Savvy: Deep understanding of the Taiwan e-commerce ecosystem, including seasonal spikes and local consumer purchasing triggers.
• Factory & Product understanding : Deep understanding of the product categories and factories that can deliver products at best quality & lowest cost.
• Commercial Acumen: Strong ability to build business cases for new products, including projected ROI, Landed Cost Analysis, and Break-even points.
• Relationship Management: Ability to pitch "growth stories" to factory owners, convincing them to prioritize our production runs based on data-backed demand forecasts.
• Experience: 5–7 years in Category Management, Growth Marketing, or Data-Driven Sourcing within an e-commerce/retail environment.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:

https://www.coupang.jobs/privacy-policy/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

The Coupang Catalog Team is responsible for hosting billions of products in Coupang’s catalog and the dynamic processing of hundreds of millions of updates to provide the source of truth that powers the online buying experience for millions of customers. We strive to deliver a world-class platform for our customers to find and discover complete, accurate and trustworthy product information without friction and at the lowest price. We continually invest in the latest technologies to ensure the scalability, precision and reliability at scale of these critical systems.

What You Will Do:

This is a dynamic, rapidly evolving and complex ecosystem, and thus the person hired for this role will be comfortable dealing with high degree of complexity and working with a large cohort of stakeholders internationally across South Korea, Taiwan, China, India, and the US. These stakeholders include Retail and Pricing Product, 3P Marketplace, Search & Discovery, Customer Experience, and Finance.

In this pivotal role, you will be at the forefront of defining and executing a strategic roadmap tailored to the Taiwanese market, ensuring that our innovative e-commerce solutions resonate with local consumers while maintaining the essence of Coupang's groundbreaking services. You will:

• Craft our path to becoming Taiwan’s top e-commerce platform, focusing on strategic product development that places customer experience at the forefront, ensuring excellence without compromise. We aim to set the new industry benchmark in Taiwan.
• Become part of a fast-growing organization which embraces ownership to drive significant impact. We embrace a flat structure to foster a supportive and collaborative culture to enable fast-paced product development while challenging the business-as-usual mentality.
• Prioritize and create a future roadmap of projects and initiatives, considering the necessary trade-offs and optimizing for Customer experience. This will likely include the development of a next generation suite of tools to automate our Catalog processes.
• Join a team of world-class talent drawn from across the globe and drive alignment with a wide variety of stakeholders, including executives in engineering, data science, product, operations, and infrastructure to achieve the above goal.
• Lead a variety of initiatives, from expanding market reach to optimizing product offerings, all aimed at driving customer satisfaction and business growth. Employ a data-centric approach to identify trends, tailor strategies, and deliver tangible, impactful results.

Basic Qualifications

• Minimum 8 years of product management experience or equivalent, with a proven track record of developing and scaling innovative products.
• Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, leading design discussions, testing, iterating, and overseeing pre- and post-launch execution.
• Ability to combine strategic foresight with a strong execution focus to drive results.  Combined with exceptional analytical skills to drive decision-making and system optimizations based on robust data analysis.
• Experience in launching consumer-facing products in a fast-paced environment, with a preference for candidates who have worked in start-ups or large tech companies.
• A proactive approach, with a willingness to delve into details, drive results, adapt and find creative solutions in a constantly changing environment.  Hands on experience working in an agile environment with a rapid iteration cadence (Launch new products and features, test their performance, and iterate quickly).
• Excellent communication skills, capable of conveying complex ideas succinctly and persuasively.

Preferred Qualifications:

• Prior experience in the e-commerce industry.
• Experience working and influencing cross-functionally and building relationships across globally distributed teams, with people outside the direct reporting chain and senior executives.
• Experience leading, driving, launching and managing projects with at one of the targeted workloads: AI; ML; NLP/NLU; Deep Learning; LLM; OCR; or any other relevant technologies.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

As a Senior Program Manager in the Logistics Operations Center (LOC), you will shape strategy and lead execution for Taiwan logistics initiatives while partnering closely with regional stakeholders (including the KR team). You will translate insights into programs, manage complex cross-functional delivery, and embed KPI-driven operating rhythms that materially improve on-time delivery, cost-to-serve, and customer experience.Drive end-to-end program execution to improve Promise Delivery Date (PDD) performance, Delivery performance and elevate consumer satisfaction across first-mile, middle-mile, and last-mile operations. This role owns the roadmap, governance, and outcomes required to transform operational delivery through data-driven decision-making, cross-functional leadership, and scalable process excellence. You will succeed by influencing without formal authority, aligning leadership around clear priorities, and building mechanisms that scale—from reporting and dashboards to SOPs, governance, and change management.

What You Will Do

• End-to-End Program Leadership: Own the portfolio across first-, middle-, and last-mile. Define scope, OKRs, workstreams, and success metrics; lead planning, execution, launch, and stabilization.
• KR-to-TW Transition & Expansion: Lead a structured handover of existing TW last-mile reports from the KR team; design unified reporting that brings first-, middle-, and last-mile into a single end-to-end visibility framework.
• Operational Excellence & PDD Improvement: Partner with LOC specialists, hub managers, linehaul, sortation, and TW logistics leadership to prioritize defects, remove bottlenecks, and deliver measurable gains.
• Insight-to-Action Mechanisms: Build robust dashboards and operational reporting (Tableau/Power BI) to surface issues fast; convert analytics into clear decisions, owners, timelines, and SOP changes.
• Cross-Functional Problem Solving: Align on problem statements with partners (e.g., hub managers, Product, Engineering, Finance), decompose complex problems, and deliver structured analyses and recommendations.
• Simulation & Scenario Planning: Lead data simulations and sensitivity analyses for new initiatives (e.g., network design changes, volume shifts, cut-off adjustments), supporting fact-based trade-offs between service, speed, and cost.
• Risk & Change Management: Identify risks early, run mitigation plans, and manage stakeholder communications and change adoption at the field and leadership levels.
• Stakeholder Influence & Communication: Communicate crisply at all levels—from ops floors to executive forums—with narratives that clarify options, risks, and ROI.

Basic Qualifications 

• Experience: 6+ years in Program/Project Management or Analytics-driven Operations within logistics, e-commerce, supply chain, or similar high-scale environments.
• Data & Tools: Strong ability to self-serve and validate data (SQL required). Proficiency with Tableau and/or Power BI. Experience with big data environments (Hadoop, Spark, Presto, Airflow) is a plus. Python familiarity is a plus.
• Execution Excellence: Demonstrated ability to deliver complex, multi-team initiatives in fast-paced, ambiguous settings; strong risk management and dependency tracking.
• Problem Solving: Exceptional structured thinking and root cause analysis; ability to handle unstructured problems and convert into executable workstreams.
• Communication & Influence: Executive-ready written and verbal communication; adept at influencing senior stakeholders and driving decisions without authority.
• Education: Bachelor’s or Master’s in Statistics, Industrial Engineering, Operations Research, Supply Chain, or related field; or equivalent experience. 

Preferred Qualifications 

• Logistics Domain Depth: Understanding of first/middle/last mile, hub operations, linehaul planning, route optimization, and PDD mechanics.
• Technical Proficiency: Hands-on with Python or statistical tooling for simulations, forecasting, and experiment design. Very proficient with Google sheets, Excel, SQL , Tableau and PowerBI
• Leadership: Experience mentoring Business Analysts and leading program workstreams across Product, Engineering, Operations, and Finance.
• Languages: Strong English (written & verbal); additional Asian language capability (e.g., Mandarin or Korean) is a plus for regional collaboration. 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Senior Product Designer, you are the lead designer for our high-scale growth and automation platforms in Taiwan. This is a senior Individual Contributor role for a designer who thrives at the intersection of complex data systems and human-centric interfaces.

You are expected to define the problem space clearly and drive the design strategy from concept to execution. While you will collaborate with Product and Engineering, you are expected to be fully autonomous—capable of conducting your own research, building your own prototypes, and utilizing data to validate your design decisions.

What You Will Do:

1. Problem Definition & Strategic Design Thinking

• The Role: Identify and define the core user problems within our growth and automation tools. You must look past surface-level requests to understand the root cause of user friction or system inefficiency.
• The Expectation: You provide the logic and user-centered reasoning for the design roadmap. You are expected to challenge existing workflows and propose simplified, scalable solutions for complex, data-heavy environments.

2. Interaction & System Design

• The Role: Architect the end-to-end user journey for both internal automation tools and external customer-facing experiences.
• The Expectation: You design for scale. You must create robust design systems and logical flows that handle millions of data points and complex variables without overwhelming the user. You work closely with engineers to ensure your designs are technically feasible.

3. Data-Driven Design & Autonomous Analytics

• The Role: Use quantitative and qualitative data to inform and validate your design hypotheses.
• The Expectation: You do not rely solely on others for insights. You are expected to be comfortable looking at performance dashboards and conversion data (and ideally navigating basic data tools) to understand how your designs impact business metrics.

4. Technical & Operational Insight

• The Role: Maintain a deep understanding of the growth channel's operational workflows to identify where design can reduce manual effort.
• The Expectation: While you are not a campaign manager, you must be a "power user" of the growth platforms. You should know exactly how campaigns are managed to identify "pain points" where better design or automation can replace tedious manual work.

5. Hands-on Prototyping & Execution

• The Role: Deliver high-fidelity designs and interactive prototypes that clearly communicate the vision to stakeholders and engineers.
• The Expectation: You are a master of your craft (Figma, etc.). If a project is moving fast, you are expected to handle the entire design lifecycle independently—from initial wireframes and user testing to final hand-off and visual QA.

Basic Qualifications

• Experience: 8+ years in Product Design, with a focus on high-scale E-commerce, B2C, or SaaS platforms.
• Language: Professional English and Chinese speaker. You must be able to communicate design rationale fluently in English for global alignment and in Chinese for local team collaboration.
• Operational Insight: Experience designing for complex technical systems where data density and automation are high.
• Technical Skills: Expert proficiency in Figma and prototyping tools.
• Independence: A track record of leading design for entire product areas as a senior individual contributor in an ambiguous, fast-paced environment.

Preferred Qualifications

• Familiarity with technical constraints (APIs, front-end frameworks) is a strong plus.
• Prototyping via AI tools
• Analytical Mindset: Expert-level critical thinking. You design based on logic and data, not just aesthetics.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

We are seeking a detail-oriented and analytical Lead Business Analysis to join the Taiwan Marketplace team. You will be required to develop the business plan and visibility/dashboards needed to achieve strategic plans and goals, drive decisions and track performance on growth, KPIs like seller acquisition, seller management, selection and GMV of marketplace categories and any strategic initiatives. This role will be critical in generating data backed insights for the business and help in achieving growth goals of the business basis those insights. 

What You Will Do 

• Design, develop and improve automated reports and dashboards to 
  measure performance and support business needs 

• Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business. 

• Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects 

• Has the potential to become a subject matter expert in areas concerning marketplace e-commerce 

• Has the potential to become a people manager and manage, coach and grow Data analysts 

• Build processes and KPIs reporting to align internal stakeholders on priorities and marketplace initiatives. 

Basic Qualifications  

• Expertise with SQL, SQL tuning, and relational database systems 

• Experience using business intelligence reporting tools (Tableau, Data Cubes, Power BI, etc.) 

• Knowledge of data management fundamentals and data storage principles 

• Excellent verbal and written communication skills to work effectively with cross-functional teams 

• BA/BS/MA/MS, preferable in Finance/Marketing/Economics/Statistics; MBA is a plus 

• At least 5-10 years relevant work experience in Analytics, Data Science, CRM, Strategy, Growth, Program Management. Experience across fast-paced technology-oriented organization e.g. e-commerce/Consulting/Banking/start-up is preferred. 

Preferred Qualifications 

• Strong analytical skills with the ability to interpret and present complex data effectively 

• Ability to manage multiple tasks and meet deadlines in a fast-paced 
  environment 

• Detail-oriented with a strong commitment to accuracy and quality 

• Proven experience in product analysis, data reporting, or a similar role 

• Able to logically break down a problem into steps and define input and output metrics 

• Bilingual English/Chinese 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

What you’ll do at Jamf:

At Jamf, we empower people to be their best selves and do their best work. In this role you’ll evangelize Jamf by identifying and developing new business through outbound prospecting efforts within a specific territory.  Your efforts will aid in the development of pipeline growth and territory sales in Greater China area which includes Hong Kong, Taiwan and mainland China.  The Sales Development Representative is an integral part of our inside sales organization, working closely with our Account Executives and Sales Engineers to grow new business.  As a member of the Jamf family, you will contribute to our high energy, collaborative and fun environment. 

This role is offered as hybrid, with the expectation to be in the office 3 days per week of your choosing. We are only able to accept applications for those based in Taipei and have sponsorship to live and work in Taipei. #LI-Hybrid

What you can expect to do in this role:

• Prospect into the assigned territory to find leads for the Sales team.
• Follow up on incoming leads and convert them to opportunities.
• Develop a well-rounded understanding of Jamf sales philosophy, market and customers.
• Use Salesforce to accurately manage and note calls, leads and opportunities.
• Answer incoming calls, chats and e-mail
• Go above and beyond to deliver an excellent customer journey
• Work closely with the extended Sales team and the Marketing team.
• Contribute to the improvement of tools and processes within a rapidly evolving environment.
• Maintain accurate records of leads passed to sales and the success of leads converted into opportunities

What we are looking for:

• 4 year / Bachelor's Degree preferred; a combination of relevant experience and education may be considered
• 2 years+ experience in a sales, business or entrepreneurial role (required)
• Business level proficiency in English. Native or bilingual in Chinese (required)
• Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
• Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
• Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
• Prospecting skills, cold calling, business-to-business sales experience (Software sales a plus)
• Strong communication skills and business acumen
• Can collaborate and influence in a “win as a team” environment
• Ability to multi-task, prioritize and manage time effectively
• Resourceful
• Has a drive for results and a motivated spirit
• As a Jamf employee you will be expected to travel up to 10% to attend events specific to your role include international travel.

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z
• Named one of Forbes Most Trusted Companies in 2024
• Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
• We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf.
• We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.
• You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf.
• We set achievable targets, help each other out, and share best practices across the team.
• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.

ABOUT THE ROLE

You will be joining a company that creates positivity, community, and fitness with technology. This individual will be based in the Taipei office and report to the US based Hardware EPM Director in Product Development. You will be responsible for leading programs from prototype to launch of Connected Fitness Products. You will work closely with Product Management, Industrial Design, Engineering, Software, Quality and Operations. The ideal candidate has incredible organization skills and is able to get things done with timeliness and autonomy while building strong teams.

YOUR DAILY IMPACT AT PELOTON

• Collaborate with leads from Mechanical and Electrical Engineering, Industrial Design, Product Management, Quality, and Operations to create detailed and comprehensive program plans
• Handle key supplier relationships including but not limited to engineering suppliers, contract manufacturers, and component suppliers
• Establish a comprehensive program schedule with all dependencies and identified critical paths at each stage of the program
• Develop and manage program budgets for large projects from prototype through launch
• Maintain, track and update program level risks, mitigation plans, upcoming landmarks, and team priorities while also ensuring multi-functional alignment and agreement on those areas
• Be the primary contact for all engineering builds and activities during development at our manufacturing sites, including build plan and clear-to-build
• Ability to manage high-level executive communications for senior leadership updates and program review

 YOU BRING TO PELOTON

• You are self-motivated, willing to take action, pragmatic, and intellectually curious
• Bachelor's degree in Engineering or a related experience
• 8+ years experience with Hardware Program Management in consumer electronics, fitness equipment, appliances or automobiles
• Experience in working with Asia suppliers: ODM, CM, JDM
• Managed multiple product development cycles for a hardware complex system with cross functional dependencies
• Detailed understanding of the Product Development Process and broad understanding of the supply chain and manufacturing processes
• Leadership skills and ability to influence and inspire team members
• Excellent communicator with the ability to translate complex technical issues or ideas to a wider audience
• Able to foster and build a collaborative working relationship with various stakeholders
• Very Strong analytical, problem solving and planning skills. Well organized
• Self-motivated, action-driven and biased towards results, and has a strong sense of ownership
• Deep understanding of Agile and Waterfall methodologies
• Experience working with program management tools such as, Jira, Confluence, Smartsheets, Google Drive
• Experience building and maintaining detailed program schedules
• Excellent written and verbal communication skills in English and Mandarin
• Willingness to travel one to two days a week to the Taichung Taiwan office and as needed for extended trips to Asia based suppliers in China, Thailand, and Vietnam

#LI-CC2
#LI-Hybrid

#LI-CC2

ASM is recruiting for Field Process Engineer in our ALD/ CVD/ CMP business function located in North Taiwan. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
 

Responsibilities:

• Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Drive and manage new product penetration & installation and subsequent process development.
• Define project scope and resource planning together with BU, escalate to Manager for resource gap.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.

Qualifications:

• PhD is preferred; Master/PhD in Physics, Chemistry, Materials Science, Electrical Engineering, Chemical Engineering, Mechanical engineering or a related discipline.
• 3+ years experience in thin-film/CVD/ALD/CMP
• Strong understanding of engineering principles related to process operations.
• Basic knowledge of process control systems and equipment.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work in dynamic, fast-paced environments.
• Willingness to travel from 25% up to 50% to field sites as required.

About Appier 

Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.

About the role

We are looking for a Product Manager who combines sharp product instincts with real software engineering fluency to own and drive complex, multi-system SaaS products within Appier's Ad Cloud platform.

You will be responsible for defining, designing, and shipping products that span multiple backend systems, API integrations, and cross-functional stakeholders. This isn't a wireframe-and-handoff role, you'll write functional specs with API-level precision, navigate system-of-record ownership across 5+ services, and make architectural trade-off decisions alongside engineering leads.

You'll also be expected to leverage modern AI agent tools (Claude Code, Cursor, Copilot, LLM-based automation) as a core part of your PM workflow, from rapid prototyping of product specs and whitepaper-grade documentation, to data analysis and stakeholder communication. We believe PMs who can wield AI tools effectively operate at 3-5x the output of those who don't.

What You Will Do

Product Design & System Architecture [Core]

- Own the end-to-end product lifecycle for complex SaaS modules that orchestrate across multiple dependent systems (e.g., creative management, tracking, campaign operations, entity hierarchies)
- Author whitepaper-grade product design documents that cover system context maps, interoperability flows, entity hierarchies, state machines, and functional matrices, with enough precision for engineers to implement without ambiguity
- Define system-of-record ownership, API contracts, and data flow directions across multi-system architectures
- Make scope and trade-off decisions across milestones, balancing feature completeness against release velocity

Technical Specification & Execution [Technical]

- Write functional specifications at the API-level: request/response payloads, error handling contracts, idempotency requirements, and cascade/inheritance rules
- Define status matrices with explicit state transitions, ownership boundaries, and cross-system sync behaviors (one-way sync vs. bidirectional, lock/unlock mechanisms)
- Decompose large product initiatives (70+ features) into staged delivery plans with clear dependency graphs, checkpoint gates, and decision trackers for blocking items
- Work directly with engineering teams on implementation trade-offs, you read code, understand database schemas, and can evaluate technical proposals on their merits

AI-Augmented Product Management [AI]

- Use AI agent tools (LLM coding assistants, AI research agents, prompt-driven automation) as daily productivity multipliers for spec writing, competitive analysis, data modeling, and stakeholder communication
- Evaluate how AI/LLM capabilities can be embedded into the product itself, identifying where intelligent automation, content generation, or predictive features create user value
- Prototype product concepts rapidly using AI-assisted development tools, reducing the spec-to-prototype cycle from weeks to days

Cross-Functional Leadership [Leadership]

- Serve as the central product authority across engineering, design, customer success, and sales teams, translating business requirements into precise technical specifications and vice versa
- Drive decision-making on blocking items by framing trade-offs clearly, proposing options with pros/cons, and driving resolution with stakeholders
- Manage product rollouts with permission controls, feature gating, and phased go-live strategies for internal and external users

What You Will Need

[Minimum qualifications]

• Experience: 2-5 years as a Product Manager, Technical PM, or Software Engineer transitioning to product, with a track record of shipping multi-system SaaS/AI-native products
• Engineering Fluency: Solid software development background, you can read and reason about code (any language), understand REST API design, database schemas, state machines, and system architecture diagrams. Prior hands-on engineering experience is strongly preferred
• Spec Quality: Demonstrated ability to write precise technical specifications, not just user stories, but API contracts, entity relationship models, status transition matrices, and interoperability flow diagrams
• Scope Management: Experience with complex product decomposition, breaking down a 50+ feature scope into staged milestones with dependency tracking, decision logs, and blocking item resolution
• AI Tool Fluency: Working fluency with AI/LLM tools, you actively use AI coding assistants, LLM-based research tools, or prompt engineering in your daily workflow. You understand what these tools can and cannot do
• Communication: Excellent communication skills in both English and Mandarin, with the ability to produce clear written artifacts (whitepapers, PRDs, playbooks) that serve as single-source-of-truth references for cross-functional teams
• AI Agent Frameworks: Hands-on experience with modern AI agent frameworks (Claude Code, Cursor, Codex ect) or building AI-powered product features

[Nice to have]

• Background in AdTech, MarTech, or enterprise SaaS platforms with multi-tenant architectures
• Experience managing products that involve third-party system integrations and API partnerships
• Familiarity with Agile/Scrum delivery, but comfort operating in a hybrid model where staged milestone planning coexists with sprint-level execution

Appier is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

#LI-AK1

• Overview:

  Motive is seeking a highly motivated and experienced Contract Manufacturing Manager (CM Manager) to lead the strategic CM/JDM relationship. The CM Manager will be responsible for managing supplier relationships, ensuring timely delivery, optimizing costs, mitigating risks, and being a key contributor to the overall supply chain strategy. This role requires strong cross-functional collaboration, excellent communication skills, and a proven track record of success in a fast-paced environment. The ideal candidate will demonstrate a high degree of ownership, strategic thinking, and the ability to drive significant impact.

  Responsibilities:

  • Strategic CM/JDM Management
  • Demonstrate deep and/or broad expertise in supply chain management, acting as a subject matter expert in the CM/JDM management.
  • Develop and implement a comprehensive strategy to optimize delivery, quality, and cost while mitigating potential risks, for key CM/JDM partners.
  • Build and maintain strong relationships with CM/JDM partners at both the working and executive levels.
  • Manage supplier contracts, including periodic reviews and renegotiations to ensure favorable terms for Motive.
  • Conduct regular business reviews (QBRs) with suppliers, including quarterly metrics reviews and bi-annual strategic alignment meetings.
  • Manage and resolve supplier-related issues and escalations effectively and timely.
  • Hold suppliers accountable for contractual agreements and drive continuous improvement in cost, quality, and delivery.
  • Collaborate with suppliers to ensure long-term strategic alignment in both products and technologies.
  • New Product Introduction (NPI):
  • Build strong cross-functional relationships to enable NPI projects from concept to EOL.
  • Lead the RFP negotiation and facilitate a cross-functional, data-driven and objective supplier selection process.
  • Negotiate favorable terms with suppliers, including NRE, sample costs, production costs, Capex, reliability testing, certification testing, and other related expenses.
  • Support NPI efforts to ensure suppliers meet contractual obligations. Manage escalations during NPI as needed.
  • Ensure appropriate capacity is in place to support business volume.
  • Operations Management:
  • Ensure suppliers understand Motive's forecasts and orders and deliver accordingly.
  • Review supply commitments weekly and resolve material shortages, capacity constraints, and other delivery issues. Develop forward looking strategies to ensure material and capacity availability.
  • Manage purchase orders and update supply plans in Motive's ERP system.
  • Collaborate with planning to optimize air/ocean shipments for product availability and cost-effectiveness.
  • Collaborate with quality and testing engineering teams to ensure the product quality complies with Motive’s specifications and requirements.
  • Develop strategies with CM/JDM to reduce lead times and overall liability.
  • Cost Optimization:
  • Understand the cost model at the CM/JDM, including BOM and MVA breakdowns, to ensure cost reasonableness and favorability.
  • Identify cost reduction opportunities and develop and execute cost optimization roadmaps in collaboration with internal teams (product, engineering, commodity management) and suppliers.
  • Coordinate post-ramp qualification efforts to qualify second sources, increase production capacity, and improve product design.

  Qualifications:

  • Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field. Master's degree preferred.
  • 8+ years of experience in supply chain management, contract manufacturing, or a related field, preferably in the consumer electronics industry.
  • Proven experience in managing CM/JDM in related industries.
  • Strong understanding of manufacturing processes, cost structures, and supply chain dynamics.
  • Excellent negotiation, communication, and interpersonal skills.
  • Demonstrated ability to build and maintain strong supplier relationships.
  • Proactive and self-driven, with a strong sense of ownership. Possesses excellent analytical and problem-solving skills to identify and resolve issues independently.
  
  
  • Ability to work effectively in a fast-paced, cross-functional environment.
  • Proficiency in ERP systems and Google Docs/Microsoft Office Suite.
  • Fluent in English and Mandarin Chinese.
  • Experience working in a global environment.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Project Manager - Ubuntu Embedded Systems at Canonical

As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.

You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams. 

Location: This role will be office based in Taipei, Taiwan

The role entails

• Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
• Successfully delivering engineering professional services for assigned projects
• Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
• Assisting in the development of project statements of work
• Drafting and maintaining project-specific schedules/project plans 
• Obtaining client agreement to the project schedule and agreed-upon work items
• Ensuring projects are delivered within the time/resources/scope expectations
• Managing project risk mitigation and plans
• Driving technical issues to reach desired delivery outcomes
• Maintaining daily and weekly communication with the client and all internal stakeholders
• Managing delivery schedule of critical third-party deliverables for the project
• Keeping management informed of the status of assigned projects
• Identify custom engineering requests that are not part of an existing business contract
• Advocating for the appropriate technologies from Canonical's product portfolio to customers
• Supporting different time zones and work non-traditional hours as required to support the assigned projects

What we are looking for in you

• Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
• Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
• Educational degree preferably in Science, Technology, Engineering, or Math
• Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
• Excellent communications skills, both verbal and written, in English
• Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
• PMP/PMI or PRINCE2 Practitioner Certification preferred
• Ability to work non-standard work hours in support of a worldwide sales and project team
• Willingness to travel up to 4 times a year for internal events

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004.​ Working at Canonical is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote 

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring a Project Manager - Ubuntu Embedded Systems at Canonical

As a project manager for Canonical’s Devices business, this role is responsible for the coordination and completion of large complex customer-facing projects, overseeing all aspects of project delivery and acting as the primary delivery liaison between Canonical's engineering teams and Canonical's customers.

You will be managing the projects that involve the delivery of Ubuntu images on a wide variety of devices ranging from robots, edge gateways, and IoT devices to PCs and automotive systems. This is a high-profile project management position where you are expected to build and maintain working relationships with team members, customers, other partners/vendors (Silicon vendors, OEMs, ODMs, IHVs), and other Canonical departments/teams. 

Location: This role will be based remotely in the APAC region

The role entails

• Managing projects through their complete life cycle and ensuring that the overall goals for both Canonical and the client are met
• Successfully delivering engineering professional services for assigned projects
• Working with engineering teams on custom board enablement and delivery of Ubuntu images to the customers
• Assisting in the development of project statements of work
• Drafting and maintaining project-specific schedules/project plans 
• Obtaining client agreement to the project schedule and agreed-upon work items
• Ensuring projects are delivered within the time/resources/scope expectations
• Managing project risk mitigation and plans
• Driving technical issues to reach desired delivery outcomes
• Maintaining daily and weekly communication with the client and all internal stakeholders
• Managing delivery schedule of critical third-party deliverables for the project
• Keeping management informed of the status of assigned projects
• Identify custom engineering requests that are not part of an existing business contract
• Advocating for the appropriate technologies from Canonical's product portfolio to customers
• Supporting different time zones and work non-traditional hours as required to support the assigned projects

What we are looking for in you

• Solid project management experience in delivering engineering services to customers managing software development teams and field engineers
• Extensive experience successfully managing projects with cross-cultural and multi-continent internal and external project resources, preferably with resources in Asia, Europe, and the Americas
• Educational degree preferably in Science, Technology, Engineering, or Math
• Good knowledge of Linux and the wider Open Source Software community, and understanding of computer architecture
• Excellent communications skills, both verbal and written, in English
• Strong leader and problem solver with extensive experience building successful internal and external partnerships and effective working relationships with demanding project sponsors in complex organizational environments
• PMP/PMI or PRINCE2 Practitioner Certification preferred
• Ability to work non-standard work hours in support of a worldwide sales and project team
• Willingness to travel up to 4 times a year for internal events

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users.

As a ​Software Engineering Manager​ you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep knowledge of the Linux system​, low-level debugging, critical thinking, problem-solving skills and management ability.

Key responsibilities

• Recruit, motivate, mentor, and enable your team to succeed in delivering quality products
• Set goals with the team; prioritize tasks, identify and measure team health indicators
• Maximise the results of team members and support their career growth
• Coordinate with project managers, HWE, QA and certification management
• Monitor projects from kickoff to post-mortem and handle escalations
• Communicate, understand, and resolve the technical challenge with OEMs, ODMs, SiPs, IHVs
• Prioritize customer requests globally
• Collaborate with product engineering teams (including Desktop, Foundations, Kernel, and Security)
• Provide leadership for methodologies, strategies, standards, tools, and best practices
• Must be able to travel to the EU, USA, China, and Taiwan

Required skills and experience

• A Bachelor (or higher) degree in STEM, preferably computer science or software engineering
• Proven track record in technical roles with Linux, preferably Ubuntu or Debian
• Commitment to development and testing methodologies, and maintainable code quality
• Experience with management responsibilities
• Ability to work collaboratively in a team environment
• Ability to be productive in a globally distributed team through self-discipline and self-motivation
• Commitment and energy to deliver on schedule
• Strong English and Chinese language communication skills, both written and verbal

Desirable skills and experience

• Making technical decisions for a team as a tech lead
• Software architecture and design experience
• Software development or operations experience with: Ubuntu - kernel and userspace, deb/snap packaging, QEMU/KVM, LXC/LXD, Containers, Python, Go, C, bash, Postgresql, Mongo, Kubernetes, OpenStack, Ceph, AI/ML
• Participation in open-source development projects
• Experience with CI/CD

Canonical is an equal opportunity employer

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Canonical's Device Delivery Team works with tier-1 OEM and ODM customers to pre-load Ubuntu Desktop and Ubuntu Core, bringing Ubuntu directly to millions of users.

As a ​Software Engineering Manager​ you will lead and manage the software engineering team to deliver OEM enablement projects. This fast-paced environment requires excellent time management, deep knowledge of the Linux system​, low-level debugging, critical thinking, problem-solving skills and management ability.

Key responsibilities

• Recruit, motivate, mentor, and enable your team to succeed in delivering quality products
• Set goals with the team; prioritize tasks, identify and measure team health indicators
• Maximise the results of team members and support their career growth
• Coordinate with project managers, HWE, QA and certification management
• Monitor projects from kickoff to post-mortem and handle escalations
• Communicate, understand, and resolve the technical challenge with OEMs, ODMs, SiPs, IHVs
• Prioritize customer requests globally
• Collaborate with product engineering teams (including Desktop, Foundations, Kernel, and Security)
• Provide leadership for methodologies, strategies, standards, tools, and best practices
• Must be able to travel to the EU, USA, China, and Taiwan

Required skills and experience

• A Bachelor (or higher) degree in STEM, preferably computer science or software engineering
• Proven track record in technical roles with Linux, preferably Ubuntu or Debian
• Commitment to development and testing methodologies, and maintainable code quality
• Experience with management responsibilities
• Ability to work collaboratively in a team environment
• Ability to be productive in a globally distributed team through self-discipline and self-motivation
• Commitment and energy to deliver on schedule
• Strong English and Chinese language communication skills, both written and verbal

Desirable skills and experience

• Making technical decisions for a team as a tech lead
• Software architecture and design experience
• Software development or operations experience with: Ubuntu - kernel and userspace, deb/snap packaging, QEMU/KVM, LXC/LXD, Containers, Python, Go, C, bash, Postgresql, Mongo, Kubernetes, OpenStack, Ceph, AI/ML
• Participation in open-source development projects
• Experience with CI/CD

Canonical is an equal opportunity employer

Canonical believes a diverse workforce enhances our ability to deliver world class software and services which meet the world’s computing needs. We are committed to ensuring equal employment opportunities to all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#LI-ET1 #stack