Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands, and serving over 6 million customers worldwide.

Our mission is simple but powerful: to change lives through the power of giving—leveraging borderless payment technology and innovative digital solutions to help people connect and create meaningful moments.

The Opportunity

We are entering a pivotal phase in our journey, where AI will fundamentally reshape how we operate.

As Head of AI, you will lead this transformation.

Reporting to the Chief AI Officer, this newly created  role owns and orchestrates Prezzee’s end-to-end AI agenda spanning strategy, execution, and ROI. You’ll lead enterprise-wide AI transformation while also laying the foundations for future innovation, including AI-enabled and agent-driven commerce.

Working closely with the AI Tech Lead and cross-functional partners across Tech, Data, InfoSec, and Architecture, you’ll own AI strategy, prioritisation, and business outcomes, ensuring every initiative is aligned, scalable, and delivers measurable value.

What You’ll Be Doing

• Shape and execute the AI roadmap, aligning to business priorities across growth, product, and operations
• Drive measurable business impact from AI initiatives, including revenue growth, improved customer experience, and more efficient internal operations
• Build out our partnerships with leading AI providers such as Google, AWS, and Anthropic that accelerate capability and innovation
• Establish and build out AI governance, security, and responsible AI frameworks in collaboration with InfoSec
• Partner with Data and Architecture teams to ensure strong foundations and delivery readiness
• Shape Prezzee’s future in AI-driven and agent-enabled commerce
• Champion and deliver a workforce AI literacy program, empowering teams to work smarter with AI
• Provide clear, transparent reporting on progress, risks, and ROI to senior stakeholders

What Success Looks Like (12 Months)

• A clear AI roadmap delivering measurable ROI
• High-impact AI use cases deployed across product, operations, and customer experience 
• Established AI governance and responsible practices
• Strong partnerships with leading AI providers driving capability uplift 
• Increased AI adoption and literacy across the organisation

What You’ll Bring

• Proven experience leading large-scale AI, data and/or digital transformation programs
• Combines transformation leadership with knowledge of AI and Data across AI-native applications, data platforms and use case delivery
• Ability to translate strategy into clear, executable plans and initiatives with strong focus on measurable outcomes
• Experience managing strategic technology partnerships and internal stakeholders across all levels with strong influencing skills
• Ability to bring clarity to ambiguous problems by acting as linking pin between technical and business teams
• A builder mindset; comfortable balancing vision with hands-on execution with clear focus on quality, security, and doing things the right way
• Understanding of e-commerce, payments, and transactional systems preferred

Why Join Us?

Prezzee has been recognised as Foundry’s Computerworld 2024 & 2025 Best Places to Work in IT, reflecting our commitment to innovation, inclusion, and creating an environment where people can do their best work.

We are a global team united by our values:  Give openness, Give greatness, Give magic, Give a damn, and Give ingenuity.

At Prezzee, you’ll be part of a company that is actively shaping the future of digital gifting—and now, the future of AI-driven commerce. This is your opportunity to make a real impact at scale.

We Offer:

• Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
• BirthYay Leave – Celebrate you with a paid day off during your birthday month.
• Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
• ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
• Office Allowance – One-time payment to upgrade your office setup.
• Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
• Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
• Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
• Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.
  
  

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

We’re looking for a Head of Engineering to lead the delivery of secure, reliable, and scalable technology platforms across payments, e-commerce, and digital gifting. Reporting to the CTO, you’ll lead a large and talented team of onshore and offshore engineers, delivering excellence through modern practices, a strong culture, and close partnership with the business.

A core part of your role will be  embedding AI into Product and Engineering SDLC practices and supporting teams across the broader business to unlock meaningful productivity gains and new capabilities.

What You’ll Do

Lead a High-Performing Engineering Organisation

• Foster a culture of ownership, trust, learning, empowerment, collaboration, and accountability
• Define team structures, squad boundaries, and ways of working to support scalable, high-performing delivery across distributed teams
• Reduce key-person dependencies through knowledge sharing and capability building

Drive AI Transformation & Enablement

• Work with the Delivery Team to define and drive the adoption of AI tools and workflows to improve delivery productivity, quality, and speed to market
• Partner with Product, Operations, Customer, and other business functions to identify and deliver practical AI use cases
• Enable teams across the organisation to effectively adopt AI through tooling, training, and best practices
• Establish guardrails, governance, and standards for responsible and scalable AI usage
• Evaluate emerging AI technologies and translate them into real business impact

Partner With the Business

• Act as a trusted engineering partner to Product and Technology teams
• Be accountable for delivering committed outcomes and navigating complex challenges
• Communicate risks, dependencies, and trade-offs clearly
• Advocate for engineering quality, reliability, and delivery efficiency

Set the Technical Direction

• Define modern engineering standards and technical practices that drive efficiency, quality, and innovation
• Shape architecture and technology choices aligned to global scale and business needs
• Balance innovation, technical debt, and platform reliability to deliver sustainable solutions
• Continuously improve DevOps, CI/CD, DevEx, and automation practices

Lead Engineering Delivery

• Own and deliver the engineering roadmap aligned to organisational strategy
• Ensure distributed teams deliver consistently across feature development, platform improvements, and operational needs
• Remove bottlenecks across onshore and offshore teams through improved processes, tooling, and collaboration

Solution Reliability & Quality

• Uphold engineering standards and guardrails across all teams
• Lead post-incident and retrospective reviews to improve observability, operability, and resilience
• Ensure consistent delivery quality, performance, and security at scale

About You

• Experienced in leading large, distributed engineering teams across onshore and offshore environments
• Strong technical background in AWS, microservices, cloud-native systems, CI/CD, DevOps, DevEx, observability, and secure coding practices
• Proven track record of delivering complex initiatives with high quality and predictable outcomes
• Skilled in shaping engineering operating models and enabling Engineering Managers and leaders
• Commercially minded, with the ability to influence stakeholders and make pragmatic trade-offs

Proven Track Record in AI & Transformation

• Proven experience in the application of AI within Engineering and Delivery practices to increase speed to market and scale teams without impacting quality or security
• Enabling the adoption of AI across broader business functions and within customer experiences
• Ability to translate emerging technology into tangible business outcomes while assessing the potential risks and mitigants 

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

About Prezzee

Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands and serving over 6 million customers worldwide. Our mission is to change lives through the power of giving — leveraging borderless payment technology and innovative digital solutions to help people connect and create memorable moments that truly matter.

As our Head of Security, you’ll play a critical role in protecting the trust our customers, partners, and teams place in us every day. Reporting to the CTO and as a member of the IT Leadership Team, you’ll lead the evolution of Prezzee’s security, privacy, and compliance maturity -  embedding security-first thinking across the organisation while delivering practical, commercial outcomes that enable growth.

This role blends strategic leadership with hands-on impact, spanning policy and governance, technology uplift, and day-to-day security operations. Your work will directly support Prezzee’s growth ambitions and position us as a market leader in information security and privacy.

What You’ll Do

Lead Our Security Strategy

• Own and deliver a clear, ongoing security roadmap aligned to Prezzee’s risk appetite, business priorities, and growth plans.
  
  
• Continuously uplift our administrative, technical, and procedural security posture across the business.
  
  
• Stay ahead of emerging threats and evolving standards, ensuring Prezzee remains proactive rather than reactive.

Build a Security-First Culture

• Act as the Security Champion across all teams and locations, embedding security awareness into how we work every day.
  
  
• Partner closely with engineering, product, IT, and the wider business to ensure security is at the forefront of design.
  
  
• Manage and mentor a small, high-performing security team, driving engagement and alignment with Prezzee’s purpose.

Governance, Risk & Compliance

• Maintain and expand compliance with frameworks and certifications including PCI, ISO:27001, Cyber Essentials+, ISO:42001 and others as required.
  
  
• Chair and manage the ISMS Committee, ensuring stakeholders have clear visibility of risks, controls, and progress.
  
  
• Lead third-party and vendor security due diligence across tools, partners, and workplace technology.

Operational Security & Incident Management

• Oversee vulnerability management, penetration testing outcomes, and remediation within agreed SLAs.
  
  
• Coordinate security incident prevention, detection, and response across internal teams, MSPs, and partners.
  
  
• Create, maintain, and regularly test cyber security response plans and supporting playbooks.

Tools, Technology & AI Governance

• Select, implement, and manage core security tools including WAF, bot detection, PAM, code scanning, and compliance platforms.
  
  
• Establish and manage an AI security governance model that safely supports workplace enablement and customer experience innovation.
  
  
• Ensure AWS environments and system architectures align with security best practices.

Partner with the Business

• Support Sales and GTM teams with customer security questionnaires, audits, and front-line security engagement.
  
  
• Balance strong security outcomes with a pragmatic, commercial mindset that enables business velocity.
  
  

What You’ll Bring

• A degree in Computer Science, Software Engineering, or a related discipline.
  
  
• 5+ years’ experience in a senior cyber security role, ideally within a systems development or technology-led environment.
  
  
• Strong understanding of AWS technologies and modern cloud architecture models.
  
  
• Proven experience delivering strategic security programs, including policy development, risk management, BCP/DR testing, third-party risk, and end-user device security.
  
  
• Hands-on experience triaging, investigating, and resolving security and operational incidents within SLAs.
  
  
• Deep knowledge of modern cyber security principles, threat landscapes, threat intelligence, and remediation techniques.
  
  
• Experience coordinating outcomes across internal teams, external vendors, auditors, and security partners.
  
  
• A collaborative, business-minded approach with the confidence to influence at leadership level.

Why Join Prezzee?
You’ll play a key role in shaping the future of digital gifting at a global scale — working with talented people, modern technology, and a culture that genuinely values openness, excellence, and impact.
At Prezzee, Where We Don’t Just Work – We Innovate, Collaborate, And Shape The Future Of Digital Giving. As Part Of Our Dynamic Team, You’ll Contribute To a Global Company’s Growth While Enjoying a Flexible, Supportive, And Inclusive Work Environment. We Offer

Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
BirthYay Leave – Celebrate you with a paid day off during your birthday month.
Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
Office Allowance – One-time payment to upgrade your office setup.
Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.

Prezzee has been recognised for the third consecutive year as a Computerworld Best Places to Work in IT, and as a Great Place to Work® 2026 across all of our three  regions. We value diversity, collaboration, and innovation in everything we do. Join a global team united by the core values: Give openness, Give greatness, Give magic. Give a damn &  Give Ingenuity.

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We Dream Big through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to our customers through the power of fashion, sports, home and beauty. 

About the role

This is not a traditional brand role. As Director of Brand & Market Engagement, you will own the full brand ecosystem, from masterbrand strategy and content to PR, sponsorships and partnerships and be directly accountable for how brand investment translates into business performance. You'll lead a high-performance creative and content engine, partner with CRM and Performance teams to drive customer acquisition, frequency and lifetime value, and ensure every channel works as a connected growth system. Reporting to the CMO, this is a senior leadership role for someone who is equally fluent in brand storytelling and commercial outcomes.

• Own the brand strategy end-to-end and lead the masterbrand platform, social and content engine, PR and earned media, sponsorships, ambassador strategy and the internal creative team.
• Turn brand into commercial growth - connect brand investment to customer acquisition, purchase frequency and CLV through a clear ROI mindset
• Build a high-performance content and creative engine, evolve the internal team to deliver faster, smarter, AI-enabled production with performance informed creativity
• Partner across CRM and Performance and operate as a true growth partner to lifecycle, retention and performance media teams
• Own sponsorships as growth channels, transform partnerships from awareness plays into acquisition and commercial drivers
• Drive consumer PR and cultural relevance, elevate earned media into a growth lever that drives conversation, consideration and new customer acquisition
• Lead with commercial discipline and own brand investment with a clear path from spend to outcomes; work closely with the CFO and leadership to prioritise high-impact initiatives

What Success Looks like…

• Proven track record in brand leadership with demonstrated commercial accountability: you know how brand drives revenue, not just awareness
• Systems thinker who can connect brand, CRM, performance and partnerships into one engine
• Equal parts creative and analytical: you balance instinct with data and love both
• Experienced operator who builds teams, processes and outputs that scale
• Strong stakeholder leadership confident holding your own with CFO, CEO, CCO and performance teams
• Cultural intelligence: you know how to make a brand part of culture, not just campaigns
• Experience leading content and creative teams through AI-enabled 
• You've owned a brand P&L or brand investment budget with direct accountability to revenue or CLV outcomes
• You've built or scaled sponsorship and partnership programs as genuine acquisition channels
• You've led earned media strategies that drove measurable brand demand signals (share of search, organic traffic uplift, new customer acquisition)

Life at THE ICONIC

Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning  collective. Get your knowledge fix with our learning days & hackathons
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People first. Access to our Employee Assistance Program for you and your family

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all.

Additional Information

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Attraction team directly: talent.attraction@theiconic.com.au.

By submitting your application, you acknowledge and agree to the terms of THE ICONIC's Candidate Privacy Policy.

The Financial Advisory Team at Teneo 

Teneo’s global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. No two situations are the same. Our advice and approach is tailored to each situation and each client. At Teneo, we believe such occurrences present new opportunities for our clients. Opportunities to restore value, raise new capital, pivot in a new direction and ultimately, identify certainty amidst chaos. Teneo partners with clients to find viable opportunities that will protect and enhance value and help them to build strategies that will most benefit their business and/or investment goals. 

Integrating the disciplines of financial advisory, management consulting, investor relations, strategic communications, government affairs, risk analysis and talent advisory, Teneo’s global Financial Advisory team guides companies and their stakeholders through periods of uncertainty and stress. We help address the challenges a business faces, whether that is targeted performance improvement to Financial Advisory, or delivering a route to recover value, our focus is delivering certainty from uncertainty. 

On 1 September 2025, Teneo acquired PwC Australia’s Business Restructuring Service team. Our 80+ strong Australian team includes 18 Senior Managing Directors and Managing Directors, located across Sydney, Melbourne and Brisbane. 

This is your opportunity to join our growing and ambitious team in Australia, part of Teneo’s global integrated advisory offering.

The Role 

As a Senior Consultant you will support the leadership team with: 

• Client Service – Be a part of project teams on a diverse range of challenging engagements – this will involve advising corporates, creditors and other financial stakeholders on Restructuring Advisory, Contingency Planning and Insolvency projects.
• Business Development – Support business development activities and generating sales in the market.
• People and Leadership – Provide guidance and support to team members to create an inclusive environment. 

Key Responsibilities 

Client Service 

• Is a key team member working on financial restructuring and insolvency engagements on a day-to-day basis, including managing junior staff.
• Produces high quality deliverables within planned timescales.
• Develops ‘distinctive’ client relationships.
• Supports and contributes to client presentations.
• Helps to meet team specific performance targets.
• Applies understanding of financial engagement economics and engagement risk and quality management. 

Knowledge Acquisition 

• Builds client relationship skills, sector knowledge and continues to develop leadership skills.
• Continues to build technical expertise, broader business advisory and people management skills.
• Understands the market, topical issues and our Restructuring propositions. 

People and Leadership 

• Supports leadership in creating an inclusive environment.
• Proactively supports the development of colleagues by providing timely feedback and identifying development opportunities e.g. mentoring/ buddying, supervising less experienced colleagues.
• Continues to develop personal brand. 

Business Development 

• Starts to own elements of and proactively contribute to business development.
• Demonstrate an expanding network of external and internal peer level contacts which provide opportunities to meet and share ideas on initiatives.
• Assist in the running of a sector or marketing key account team, including participating in, and organising, marketing events.
• Assists in preparing research documents, pitches and client presentations. 

Key Skills & Experience 

• Strong academic background to degree level.
• Qualified CA, or committed to completing the CA program 
• Analytical with strong IT skills e.g., Microsoft Word, PowerPoint, Excel and Outlook packages.
• Demonstrates knowledge of Restructuring Services/Insolvency with either directly relevant experience, or strong transferrable skills gained in a client facing role within a professional services business (e.g., corporate audit).
• Strong communication and interpersonal skills to support working in a high-performance team.
• Commitment and willingness to work under pressure, sometimes long hours, always putting the client at the centre.
• Ambition to learn and develop further. 

What can we offer you? 

• Competitive salary
• Health and wellbeing support provided by Intellect Holistic
• $500 annual health and wellness stipend to support you with health, wellness, and fitness expenses
• Annual leave allowance: 20 days plus three days annual closure between Christmas Eve and New Year's Eve, 1 day of leave during birthday month, 1 wellness day
• 10 days per annum personal/carer’s leave

About Teneo 

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. 

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. 

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. 

The firm has more than 1,600 employees located in 40+ offices around the world. 

#LI-Hybrid

The Financial Advisory Team at Teneo 

Teneo’s global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. No two situations are the same. Our advice and approach is tailored to each situation and each client. At Teneo, we believe such occurrences present new opportunities for our clients. Opportunities to restore value, raise new capital, pivot in a new direction and ultimately, identify certainty amidst chaos. Teneo partners with clients to find viable opportunities that will protect and enhance value and help them to build strategies that will most benefit their business and/or investment goals. 

Integrating the disciplines of financial advisory, management consulting, investor relations, strategic communications, government affairs, risk analysis and talent advisory, Teneo’s global Financial Advisory team guides companies and their stakeholders through periods of uncertainty and stress. We help address the challenges a business faces, whether that is targeted performance improvement to Financial Advisory, or delivering a route to recover value, our focus is delivering certainty from uncertainty. 

The Role 

On 1 September 2025, Teneo acquired PwC Australia’s Business Restructuring Service team. Our 80+ strong Australian team includes 18 Senior Managing Directors and Managing Directors, located across Sydney, Melbourne and Brisbane. 

This is your opportunity to join our growing and ambitious team in Australia, part of Teneo’s global integrated advisory offering.

The team will support you to utilise and enhance your advisory skills and experience. You will work alongside some of the most experienced practitioners in the field advising the boards, management teams, lenders and shareholders of companies which are underperforming and/or facing financing issues.  

As a Manager / Associate Director in the team you will have the opportunity to work on a diverse range of engagements across all sectors, with plenty of responsibility for leading workstreams, managing junior staff and supporting our senior team in client-facing delivery.  

Key Responsibilities 

• Project managing parts of the engagement and appointments, providing support to the director/ managing director (or often directly Senior Managing Director) in managing external stakeholders
• Supporting management teams in preparing and challenging business plans, short term cash flow forecasts and restructuring plans
• Developing, analysing and presenting restructuring options using input from other teams and advisors, e.g. strategy or tax analysis,
• Managing a portfolio of insolvency appointments, engaging with key stakeholders and supporting Insolvency Practitioners to managing appointments
• Liaising with lawyers to understand key aspects of legal documentation and also drive any documentation processes (term sheets, waivers, loan documentation etc.)
• Managing diverse teams within an inclusive team culture where people are recognised for their contribution Understanding and actively managing the Company’s risk from take-on through to completion of engagements
• Actively support business development activities, building your own contact network and supporting marketing and sales activities
• Identify opportunities to expand jobs as well as opportunities to provide wider Teneo services to existing clients
• Take responsibility for leading marketing initiatives aimed at specific channels to market, or events
• Actively support practice and talent development
• Provide on-job coaching and development to staff
• Develop junior staff outside of jobs through appraising and mentoring
• Support wider business training initiatives 

Key Skills & Experience 

• CA (or equivalent) qualified
• Financial restructuring, insolvency or transaction experience gained either as an advisor within a professional services business, consultancy firm, bank or investment bank.
• An understanding of debt markets, banking, loan agreements and other relevant financial and legal documentation
• Good understanding of the restructuring, insolvency and transaction marketplace, its trends, and key players (principals and advisers)
• Very strong analytical skills, including: short term cash flows, financing options, an understanding of insolvency procedures and practices
• Excellent interpersonal skills
• Strong project management skills
• Excellent reporting writing and financial analysis skills
• Ability to lead small teams and develop people Ability to conduct business in fluent oral and written English

What can we offer you?

• Competitive salary
• Health and wellbeing support provided by Intellect Holistic
• $500 annual health and wellness stipend to support you with health, wellness, and fitness expenses
• Annual leave allowance: 20 days plus three days annual closure between Christmas Eve and New Year's Eve, 1 day of leave during birthday month, 1 wellness day
• 10 days per annum personal/carer’s leave

About Teneo 

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. 

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. 

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. 

The firm has more than 1,600 employees located in 40+ offices around the world. 

#LI-Hybrid

At Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That’s why we’re redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder’s mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most. In critical situations, we go beyond digital support, offering on-the-ground assistance to manage time-sensitive incidents.

By harnessing real-time insights, we enable organisations to take proactive steps toward a healthier, safer future, which leads directly to tangible bottom-line business outcomes.

An Exciting Time to Join Sonder! 

Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia’s leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale. Our impact and scale: 1,000,000+ members across multiple countries 200+ team members, plus an extensive network of on-the-ground responders If you’re passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!

About the role

We are looking for a high-impact Chief of Staff to serve as the strategic partner and "force multiplier" for our CEO. You aren't just an "administrator"; you are a strategic architect who understands that scaling a global health-tech company requires a seamless blend of operational rigour, commercial acumen, and navigating complex regulatory landscapes.

This role is for you if you are a master problem-solver who thrives in ambiguity, takes full ownership of high-stakes projects, and can pivot from board-level strategy to granular operational execution. You’ll need to be highly adaptable and resilient, comfortable with shifting priorities and rapid iteration as we continue our fast-paced global growth.

What You'll Be Doing

• Strategic Architecture: Partner directly with the CEO to develop and land growth opportunities, including new products, GTM motions, and international market entry.

• Bridge the Gap: Facilitate seamless communication between the CEO and the Executive/Senior Leadership Teams, ensuring absolute alignment on key initiatives and strategic trade-offs.

• Regulatory Leadership: Lead Sonder’s government affairs and regulatory strategy, positioning us as a leader in the responsible use of AI, digital health, and clinical governance.

• CEO Enablement: Act as a trusted extension of the CEO—accompanying them on domestic and international travel, preparing high-stakes board and investor materials, and ensuring they are briefed for every critical engagement.

• Special Projects & Innovation: Oversee "vanguard" projects that don't yet have a natural home in the business, monitoring advancements in AI and emerging tech to ensure Sonder remains at the cutting edge.

• Operational Agility: Transform complex strategies into clear frameworks and actionable choices, providing the insights needed to solve the business's most difficult scaling challenges.

What You'll Bring to the Team 

• Strategic Versatility: 5+ years in management consulting or a similar high-growth strategy role (or 3+ years for qualified medical practitioners moving into commercial leadership).

• Commercial & Financial Edge: A deep grasp of business strategy and finance. You don't just "manage" tasks; you understand the "why" behind every commercial decision and its impact on the bottom line.

• Regulatory Proficiency: Experience engaging with health regulators, government stakeholders, or policy discussions. You know how to translate evolving AI and digital health policies into a competitive advantage.

• Deep Leadership Knowledge: Strong grasp of executive communication and stakeholder management. You are an expert at synthesizing complex information into clarity and remain composed under extreme pressure.

• Product & Member Mindset: You are obsessed with the member experience and ensuring our clinical and technological innovations drive real value in the real world.

• Bonus Points: * Master’s degree in Business Strategy or Executive Leadership.

  • Prior experience in a venture-backed SaaS or Health-Tech startup.

  • Active network within government or digital health policy circles.

Why join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people’s lives every day.

• Hybrid and flexible working environment. Enjoy the perfect balance of in-office collaboration and 2 days work from home flexibility, empowering you to optimise your productivity and work-life balance.
• Our employees and their families get free access to the Sonder app with 24/7 support.
• Paid parental leave with an attractive return to work policy, 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus our Primary Carers return to work at 80% for the first 3 months at full pay.
• 2 days of study leave to invest in your professional growth.
• Employee Share Option Plan (ESOP) – share in Sonder’s success.
• Salary Packaging and novated leasing .
• ​​Access $250 annually to fund to invest in your wellbeing, empowering you to choose the support that best fits your needs.
• Dog-friendly office in our Sydney HQ
• Volunteer leave. 2 days per year to participate in meaningful causes and contribute back to the community.

Sonder is for Everyone

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role.

Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and Working With Children Check.

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