Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

About the Opportunity

This isn't a traditional sales role; it's a chance to build and operate a hyperlocal magazine in your community, backed by the support of an established national company. You'll build something of your own: developing your market, your client relationships, and working to grow a recurring revenue stream.

If you're a relationship-driven seller ready to invest in building a business, this role blends sales, ownership, and community leadership into one unique opportunity.

Position Summary

We're seeking a Territory Sales Manager (known to N2 as Area Directors) to launch, grow, and lead a BeLocal publication in your local market. If accepted, you'd operate as a local publisher: driving revenue, building partnerships with business owners, and shaping a magazine that reflects the heart of your community.

Your first months will focus on establishing your territory and building your client base. From there, you grow an asset you own.

This hybrid position involves a blend of in-person community engagement and work performed from your home office.

Who You Are

• Entrepreneurial and self-directed: you're energized by building something, not just maintaining it
• A natural relationship-builder with consultative sales instincts
• Motivated by helping local businesses grow and succeed
• Confident enough to trust N2's proven system and make it your own

What You'll Do

• Conduct consultative meetings with local business owners to establish long-term advertising partnerships
• Build meaningful relationships within the community using a proven engagement model
• Connect local businesses with their ideal customers through your publication
• Engage with homeowners to capture authentic, community-driven content
• Manage your territory, sales pipeline, and publication operations
• Partner with N2's national team for design, production, training, and ongoing support
• Lead your publication's growth as the face of Stroll in your market

What You’ll Love

• Ownership, Not Just Employment – Build and manage a local publication business in your market
• Flexible Schedule – Design your workday around your life
• Comprehensive Training – Proven, repeatable systems to guide your success
• Award-Winning Culture – Supportive, nationally recognized team behind you
• Community Impact – Become a connector and leader in your local area

Income Snapshot

The average commission for the top 10% of Area Director franchisees with one BeLocal publication is $132,850*.

The average yearly commission earned among the top 10% of Reporting Publications (the 8 highest earning publications out of 84 total) was $139,360. Within this group, the median was $129,156, the highest was $198,956, and the lowest was $115,851.

Your financial results may differ. Important assumptions and qualifiers relating to this information can be found in Item 19 of our October 10, 2025 franchise disclosure document.

About The N2 Company

The N2 Company helps small- to mid-sized businesses connect with affluent homeowners through high-quality monthly publications, targeted digital advertising, and creative community events. Our portfolio includes 800+ custom publications across brands including Stroll, BeLocal, Greet, Real Producers, and more.

About BeLocal

BeLocal welcomes new movers to their community by connecting them with trusted local businesses. New residents value BeLocal as a guide to their new neighborhood. Local businesses benefit by reaching customers actively looking for services in their area.

Requirements

• High school diploma or GED
• US Resident
• Ability to operate a home-based business with local community engagement

You Are:

The IAM Configurator/Administrator Associate Director plays a critical role in the implementation and ongoing support of the Network Operations Center (NOC) and Security Operations Center (SOC) by managing and optimizing identity and access management systems. This position is responsible for designing, implementing, and maintaining robust IAM solutions that ensure secure and efficient access to NOC and SOC tools, systems, and data. The IAM Configurator/Administrator works closely with various teams to align IAM practices with operational needs and security requirements. This IAM Configurator/Administrator role is crucial for ensuring secure and efficient access to NOC and SOC resources while maintaining a strong security posture. The position requires a blend of technical expertise in IAM technologies, understanding of security principles, and the ability to balance security requirements with operational needs in a dynamic environment.

The Work:

• Develop and maintain the IAM strategy for NOC and SOC environments
• Align IAM solutions with overall security policies and compliance requirements
• Implement and manage processes for user provisioning, modifications, and deprovisioning
• Develop automated workflows for identity lifecycle management
• Ensure timely and accurate updates to user access rights based on role changes
• Configure and manage role-based access control (RBAC) for NOC and SOC systems
• Implement least privilege and separation of duties principles
• Design and maintain access policies for various user groups and roles
• Troubleshoot authentication issues and optimize user experience - Administer and optimize directory services (e.g., Active Directory, LDAP)
• Manage directory synchronization between on-premises and cloud environments
• Implement and manage (Privilege Access Management) PAM solutions for NOC and SOC environments
• Configure secure access methods for privileged accounts
• Configure, maintain, and optimize IAM tools and platforms
• Perform regular updates and patches to IAM systems
• Troubleshoot IAM-related issues and implement solutions
• Collaborate with system administrators to resolve integration challenges
• Create and maintain documentation for IAM procedures and policies

Here’s What You Need:

• Bachelors degree Years of Experience: 8-12            
• 5-12 years of experience in cybersecurity operations, security tools administration, or a related field.
• Hands-on experience with SIEM/SOAR platforms (e.g., Splunk, QRadar, LogRhythm, ArcSight, Sentinel, Cortex XSOAR, or others).
• Experience in configuring and optimizing use cases, correlation rules, and playbooks.
• Proficiency in troubleshooting and managing issues related to data collection, analysis, and reporting.
• Strong understanding of security and network protocols, data flow, and integration of security tools.
• Familiarity with scripting and automation languages (e.g., Python, PowerShell) for creating custom scripts and integrations.
• Knowledge of compliance requirements and best practices for SIEM/SOAR configurations.

Bonus Points If:

• Analytical Skills:
• Ability to conduct gap analysis to identify areas for improvement in the NOC and SOC operating environments.
• Strong analytical and problem-solving skills to assess and enhance security processes.

• Communication and Collaboration:

• Strong ability to document and prepare evidence for security audits.
• Excellent communication skills to work effectively with NOC, SOC, and cross-functional IT teams.
• Ability to translate technical findings into actionable recommendations for non-technical stakeholders.

• Additional Skills:

• • Knowledge of compliance frameworks such as NIST, ISO 27001, or others.
  • Familiarity with dashboard creation and real-time monitoring for security events.
  • Proven track record of process improvement and driving efficiency in security operations.
  • Relevant certifications such as CISSP, CISM, CISA, CompTIA Security+, or IAM-specific certifications (e.g., Certified Identity and Access Manager (CIAM), Okta, SailPoint, or Microsoft Certified: Identity and Access Administrator Associate)

The Extras:

• US Citizenship Required
• The ability obtain and maintain a Secret clearance

You Are:

The SIEM/SOAR Administrator Associate Director plays a critical role in managing, optimizing, and evaluating the Security Information and Event Management (SIEM) and Security Orchestration, Automation, and Response (SOAR) systems used in the Network Operations Center (NOC) and Security Operations Center (SOC). This position is responsible for the day-to-day administration of these tools, as well as conducting regular assessments of their effectiveness and efficiency. Additionally, this role involves evaluating existing security business processes and recommending improvements to enhance overall security operations. This SIEM/SOAR Administrator / Assessor role is crucial for ensuring the effective use of security tools and processes in the NOC and SOC environments.The position requires a blend of technical expertise, analytical skills, and the ability to drive continuous improvement in security operations.

The Work:

• Configure, maintain, and optimize SIEM and SOAR platforms
• Develop and implement use cases, correlation rules, and playbooks
• Troubleshoot and manage issues related to data collection, analysis, and reporting
• Assess the existing and to be state of the NOC and SOC operating environment
• Conduct gap analysis to identify areas for improvement in current toolset
• Integrate SIEM/SOAR systems with other security and network tools
• Ensure proper data flow and communication between different security systems
• Troubleshoot integration issues and work with vendors to resolve problems
• Create and maintain dashboards for real-time visibility into security events
• Review and assess existing security business processes
• Identify inefficiencies, redundancies, or gaps in current processes
• Recommend process improvements to enhance security operations
• Ensure SIEM/SOAR configurations meet compliance requirements
• Prepare documentation and evidence for security audits
• Assist in developing and maintaining policies and procedures related to SIEM/SOAR usage
• Provide technical support during security incidents
• Work closely with NOC, SOC, and other IT teams to align SIEM/SOAR capabilities with operational needs
• Participate in cross-functional projects related to security improvements

Here’s What You Need:

• Bachelors degree
• 5-10 years of experience in cybersecurity operations, security tools administration, or a related field.
• Hands-on experience with SIEM/SOAR platforms (e.g., Splunk, QRadar, LogRhythm, ArcSight, Sentinel, Cortex XSOAR, or others).
• Experience in configuring and optimizing use cases, correlation rules, and playbooks.
• Proficiency in troubleshooting and managing issues related to data collection, analysis, and reporting.
• Strong understanding of security and network protocols, data flow, and integration of security tools.
• Familiarity with scripting and automation languages (e.g., Python, PowerShell) for creating custom scripts and integrations.
• Knowledge of compliance requirements and best practices for SIEM/SOAR configurations.

Bonus Points If:

• Analytical Skills:
• Ability to conduct gap analysis to identify areas for improvement in the NOC and SOC operating environments.
• Strong analytical and problem-solving skills to assess and enhance security processes.
• Communication and Collaboration:
• Strong ability to document and prepare evidence for security audits.
• Excellent communication skills to work effectively with NOC, SOC, and cross-functional IT teams.
• Ability to translate technical findings into actionable recommendations for non-technical stakeholders.
• Additional Skills:
• Knowledge of compliance frameworks such as NIST, ISO 27001, or others.
• Familiarity with dashboard creation and real-time monitoring for security events.
• Proven track record of process improvement and driving efficiency in security operations.
• Relevant certifications such as CISSP, CISM, CEH, GIAC, or SIEM/SOAR-specific certifications (e.g., Splunk, QRadar, Palo Alto Cortex XSOAR certifications).

The Extras:

• US Citizenship Required
• The ability to obtain and maintain a Secret clearance

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking an exceptional Chief of Staff for our Managing Director of AI—someone who combines strategic vision in AI with hands-on execution and technological know-how. You'll be both a force-multiplier and a transformation architect: designing AI-enabled processes, building automated engines that run independently, leading organizational rollouts, and ensuring crisp execution across our AI solutions practice.

This role goes beyond traditional Chief of Staff responsibilities. You'll design processes that leverage AI, build repeatable systems that scale, and lead entire client transformations from discovery to sustained adoption. You have the potential to grow into leading organizational-level AI implementations as the practice expands.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the Managing Director of AI and the executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
• Lead Human Agency's AI transformation methodology: define offerings, build repeatable frameworks, and establish best practices for AI-enabled workflows
• Design end-to-end processes that embed AI tools (LLMs, automation platforms, knowledge assistants) into client workflows and internal operations
• Translate complex AI capabilities into clear business cases, use cases, and implementation roadmaps for executive audiences
• Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions
• Identify where AI creates leverage across client engagements and surface strategic opportunities to leadership

AI Process Design & Automated Engines

• Design and build AI-powered systems that operate independently with minimal ongoing intervention—automated engines that scale beyond individual engagements
• Create repeatable processes for AI implementation: discovery frameworks, solution architectures, evaluation routines, and governance models
• Design prompts, playbooks, and knowledge bases optimized for reliability, consistency, and reusability across multiple clients
• Implement lightweight automation using no/low-code tools (Zapier, Make, Airtable) integrated with AI capabilities
• Establish monitoring and feedback loops that enable self-correcting, continuously improving systems
• Document patterns and best practices that can be deployed at scale

Client Service Delivery & Organizational Rollouts

• Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and sustained adoption
• Lead company-wide and client-wide AI adoption initiatives—managing stakeholder alignment, training, governance, and measurement across entire organizations
• Run comprehensive discovery to surface use cases, success metrics, risks, change-management needs, and technical requirements; translate findings into scopes, timelines, and clear acceptance criteria
• Coordinate solution build-outs with internal teammates and external partners: data/connectivity needs, tool selection, integration planning, prompt engineering, and rollout choreography
• Design change-management approaches that address skill gaps, cultural resistance, workflow disruption, and organizational readiness
• Partner with client leadership to sequence rollout phases, manage dependencies, and demonstrate ROI

Quality, Governance & Evaluation

• Set lightweight evaluation routines: accuracy metrics, latency benchmarks, cost tracking, quality assurance processes, and continuous improvement cycles
• Establish prompt/playbook management, basic safety/guardrail checks, and UAT plans
• Build governance frameworks that enable responsible, scalable AI adoption across organizations
• Implement monitoring systems that track performance, usage, and business impact

Stakeholder Management & Enablement

• Lead standing client check-ins, executive presentations, demo readiness, decision logs, and release notes, presenting succinct options and recommendations
• Create comprehensive enablement materials: user guides, FAQs, training programs, and governance playbooks that empower client teams to operate AI systems independently
• Build lasting client relationships through proactive communication, anticipation of needs, and consistent delivery quality
• Present to executive audiences with clarity and confidence, addressing concerns about accuracy, security, and adoption

Operations & Project Management

• Design and continuously improve the operating system for AI work: intake → triage → prioritization → delivery → QA → launch → measurement
• Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack)
• Budget & scope control: track time against SOWs, flag changes early, manage vendors, and ensure on-budget delivery with clear documentation
• Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences

Communications & Reporting

• Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights
• Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
• Contribute to Human Agency's AI thought leadership through documentation of best practices, case studies, and insights

Who You Are

Experience & Skills

• 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
• Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end (scope, timelines, budgets, risk, and change management)
• Deep AI fluency: hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems; can shape prompts/playbooks, evaluate quality, and choose appropriate tools or vendors
• Strong understanding of AI capabilities and limitations, when to use AI, how to design for reliability, and how to manage risks responsibly
• Proven ability to design repeatable processes and systems that scale beyond individual projects
• Experience with no/low-code automation platforms (e.g., Zapier/n8n), knowledge bases, and modern AI tooling
• High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations
• Exceptional ability to translate complex technical concepts into clear business value for non-technical audiences
• Bonus: Experience leading organizational-level technology rollouts, background in management consulting, familiarity with responsible AI considerations (privacy, data handling, consent, bias mitigation), or experience in AI/ML product development

Mindset & Traits

• Builder and operator: You design systems that work without constant oversight, not just execute tasks
• Strategic and tactical: Comfortable setting vision while rolling up sleeves for hands-on implementation
• AI pragmatist: Excited about possibilities but grounded in what actually delivers measurable value
• Mission-driven; systems thinker with bias for action
• Clear, persuasive communicator who can influence executive stakeholders and earn trust through delivery
• Calm under pressure with excellent judgment about when to escalate vs. solve independently
• Able to hold strategic context while driving tactical execution across multiple concurrent engagements
• Intellectually curious with strong learning agility, you stay current on AI capabilities and translate findings into practical applications
• Comfortable operating in ambiguity and creating structure where none exists

Considerations

• Education: Bachelor's degree or equivalent experience; an advanced degree in business, technology, or a related field is a plus
• Ethics: Commitment to ethical practices and responsible AI (transparency, human oversight, privacy, bias mitigation)
• Travel: Regular (20–40%) for client activities, organizational rollouts, and events
• Location: Remote-friendly with preference for candidates in major tech hubs

Compensation

This role offers a competitive base salary with performance-based bonuses and potential equity participation. Final compensation will vary based on experience, performance, and location.

Why Join Human Agency

Join a team of thinkers and builders creating meaningful impact across sectors—with autonomy to lead, the resources to succeed, and room to grow. This role offers the opportunity to shape how organizations integrate AI at scale, with clear pathways to increased leadership responsibility as our practice expands.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

POSITION TITLE: Manager, Talent Solutions

LOCATION: Chicago, Cincinnati, Columbus, Detroit, Indianapolis, St Louis, Greater Boston, Bronx, Newark NJ, Philadelphia, Pittsburgh, Atlanta, Baltimore, Charlotte, NCR, Orlando, Dallas, Denver, Phoenix, Houston, Los Angeles, Seattle. 

REPORTS TO: Managing Director

WHO WE ARE LOOKING FOR:

Per Scholas seeks a Manager, Talent Solutions to cultivate a pipeline of employers that can hire multiple Per Scholas graduates for IT jobs.  The role is a unique opportunity to raise awareness about Per Scholas in the business and employer community and build sustainable talent pipelines between employers and our graduates.  

The successful candidate will have strong marketing, sales, and business development experience, preferably in technology, talent acquisition, and human resources. Success in this role will be measured by achieving 100+ employment opportunities annually and meeting the team’s monthly and yearly talent placement goals.

WHAT YOU’LL DO :

• Develop a new enterprise-level employer business development strategy with internal and external stakeholders. This will include sector and occupational analysis and informational interviews with existing employer partners and Per Scholas colleagues.
• Cross-sell other options for engagement with Per Scholas, including customized training opportunities and training and development services
• Analyze new trends and opportunities within the industry that will help you develop and maintain a strong understanding of the market and our competitors.
• Implement a local, enterprise-level strategy to sustainably secure 5-10 employer accounts who will commit to 7 or more hires annually across multiple business lines, focusing on job placements in IT support, software engineering,  cybersecurity, and entry-level cloud roles. This will include an entire sales cycle from networking and prospecting through initial stage relationship management to successfully landing and fulfilling a volume job order, with high employer satisfaction.
• Build professional, working, and consultative relationships with clients within Metro Atlanta by developing a nuanced understanding of the industry's unique client/business needs.
• Work closely with the Director of Talent Solutions, career coach, and instructors to ensure students are matched to appropriate job opportunities.
• Manage accounts to provide the highest level of customer satisfaction
• Maintain real-time records in CRM (Salesforce.com) and active communication with clients
• Additional tasks and projects assigned by your direct manager. 

WHAT YOU’LL BRING TO US:

Professional Qualifications

• A bachelor’s degree (or equivalent relevant experience) and at least two years of Talent Acquisition, Sales, Human Resources, or Business Development experience, with a proven track record of closing multiple deals leading to repeat clients or an equivalent combination of education and experience.
• Experience presenting to senior executives (C-Level), operational managers as well as technical and non-technical staff
• Success in leading and executing the sales process with expert sales, organizational, business, and professional skills
• Consultative selling and relationship management skills to drive results with clients
• Expert business knowledge to understand the business needs that drive clients to hire Per Scholas graduates
• A deep understanding of the IT industry’s talent/workforce needs, current staffing, and future growth trends, as well as connections within the employer landscape in the Atlanta area
• Demonstrated creativity in the development of solutions to diverse customer needs, including requirements documents, statements of work, and contracts
• Track record of excellent relationships with partners and executives

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with excellent written, presentation, and public speaking skills.
• You are highly organized and detail-oriented, able to manage multiple tasks and projects with consistent follow-through. 
• You are self-directed, analytical, and comfortable making decisions to adapt strategies and processes based on current conditions.
• You are tech-savvy and enjoy keeping current on trends
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

For this role specifically, we are targeting a salary of 55,000 with a range between $50,000 and $60,000. The salary difference is typically determined by several factors, including geography in which the selected candidate resides and alignment with qualifications and experience.

New Honor Society is seeking a strategic and detail-oriented Senior Project Manager to join our team in a hybrid role during an exciting period of transformation. In this pivotal position, you will manage the end-to-end project lifecycle for client initiatives from concept to delivery, working closely with account and creative leads to define project scope, timelines, and budgets.  

Reporting to the Associate Director of Project Management, you will shape the future of our project management practice as we transition to Adobe Workfront as our enterprise PMO platform. You will play a key role in establishing best practices, mentoring team members, and driving operational excellence. 

We’re seeking a strong communicator with a “get it done” attitude and a deep understanding of the roles and deliverables essential for successful execution. The ideal candidate excels at juggling multiple priorities and building trusted relationships across all organizational levels in creative environments and structured project workflows. 

RESPONSIBILITIES: 

As a Senior Project Manager, your responsibilities will include, but are not limited to: 

• Lead project intake and develop detailed project plans including scope of work, timelines, resource allocation, and budget management for large-scale, complex projects, ensuring clear requirements and realistic expectations 
• Monitor budgets throughout project lifecycle, proactively identifying and communicating scope changes and impact
• Act as the primary point of contact for all assigned projects, maintaining a deep understanding of project status, dependencies, and next steps
• Manage resource allocations across projects, collaborating with Associate Director and fellow project managers to balance team workloads effectively 
• Proactively coordinate kickoff meetings and check-ins, and clearly communicate project timelines to cross-functional team, fostering transparency and collaboration
• Review project deliverables to ensure adherence to the scope of work, including advising on the feasibility of creative concepts
• Cultivate strong partnerships with external vendors, managing relationships from initial engagement through project delivery
• Lead weekly internal status and staffing meetings and collaborate with fellow project managers to balance creative team workloads, adjusting resourcing assignments as priorities shift 
• Mentor junior and mid-level project managers, supporting their professional development 
• Maintain the accuracy of project documentation within your projects, ensuring proper use of agency systems and adherence to agency 

QUALIFICATIONS & REQUIREMENTS: 

• Bachelor’s degree and/or relevant experience required
• 5-7+ years of project management experience, preferably within an advertising or production agency environment
• Proficient in Microsoft Office programs (Outlook, Teams, Word, Excel, PowerPoint)
• Adobe Workfront experience strongly preferred (or similar enterprise PMO tools such as Smartsheet, Monday.com, Asana, etc.) 
• Strong understanding of production-related projects (digital, social, print, broadcast, integrated content) 
• Experience with resource forecasting, planning, and portfolio management 
• Proven track record managing both large and small multi-faceted projects with competing priorities and tight deadlines at the same time 
• Exceptional written and verbal communication skills with a positive, solutions-oriented attitude
• Experience working in matrixed or cross-agency collaborative environments is a plus
• Ability to thrive in a fast-paced, dynamic agency environment