About Insight Assurance
Insight Assurance is a global audit firm on a mission to transform how organizations achieve cybersecurity and compliance. Founded by former Big 4 (EY) professionals, we deliver next-generation audit services across SOC 2, ISO 27001, PCI DSS (QSA), HITRUST, CMMC (C3PAO), and FedRAMP (3PAO) frameworks.

We’re not your traditional audit firm — we’re tech-enabled, leveraging compliance automation and advanced collaboration tools to make audits faster, smarter, and more impactful for our clients.

Recognized on the Inc. 5000 and Fast 50 lists, Insight Assurance is one of the fastest-growing global audit firms, with 170+ professionals supporting nearly 2,000 clients across the Americas, EMEA, and APAC.

POSITION SUMMARY

The ISO Analyst supports the audit and assurance teams in performing ISO 27001 certification assessments and related information security audits. Working under the supervision of an Auditor, Lead Auditor, or Manager, the ISO Analyst assists in audit planning, evidence review, report preparation, and overall quality assurance.

This role requires strong attention to detail, effective communication skills, and a foundational understanding of management systems and information security principles.

KEY RESPONSIBILITIES

General Audit Support

• Ensure that all internal processes are followed correctly and consistently.

• Assist in the creation of audit programs and plans for clients and upcoming audits.

• Support evidence classification, review, and sampling activities.

• Take detailed notes during audits and assist in preparing high-quality reports.

• Send recap and follow-up communications as required.

• Collect statistics and support KPI reporting.

• Communicate effectively with stakeholders at all organizational levels using professional language and terminology.

• Maintain ethics, fairness, and accuracy in all audit documentation and reporting.

• Protect confidentiality of personally identifiable information (PII) and intellectual property (IP) belonging to both the firm and clients.

• Demonstrate professionalism and responsibility in all interactions.

Administrative & Coordination Tasks

• Handle client ingestion and onboarding activities.

• Perform HubSpot data scrubbing and updates.

• Register new engagements in Asana and coordinate Insight ONE transfers (in or out).

• Create SharePoint folders and upload Evidence Lists (EL).

• Follow up on CUP (Client Upload Portal) submissions.

Audit Planning Support (in collaboration with the ISO Manager)

• Follow up on CUP status and pending uploads.

• Send planning call recaps and assist with scheduling.

• Communicate auditor assignments and update Asana tasks.

• Collect and report metrics on Turnaround Time (TAT) for audit plan delivery.

Audit Execution Support (in collaboration with ISO Auditors)

• Ensure auditors have access to necessary GRC platforms and client systems.

Audit Reporting & Quality Assurance (in collaboration with ISO Manager)

• Collect metrics on TAT for archive submissions.

• Register findings in the Universal Registry of Findings.

• Complete archive QA forms and support non-technical QA reviews, including:

  • Audit Report

  • Audit Plan

  • Audit Program

  • Registry of Findings

Certificate & Registry Management

• Handle certificate registration in the appropriate database.

• Maintain IAF CertSearch registrations and updates.

Knowledge Requirements
• Organizational structures, governance, and workplace practices.
• Information and data systems, documentation systems, and IT fundamentals.
• Audit principles, practices, and techniques in accordance with ISO standards.
• Management system standards and normative documents required for certification.
• Certification Body (CB) processes and procedures.
• Industry terminology, practices, and expectations relevant to the client’s business sector.
• Common products, processes, and operations across industries to understand client context.
• Application of management system requirements to various organizational types.
• ISMS-specific documentation structures and interrelationships.
• Information security management tools, methods, and techniques.
• Information security risk assessment and risk management principles.
• ISMS processes and current information security technologies.
• ISO/IEC 27001 requirements and implementation principles.
• ISO/IEC 27002 controls (and sector-specific standards if applicable), including:
• Information security policies
• Organization of information security
• Human resource security
• Asset management
• Access control and authorization
• Cryptography
• Physical and environmental security
• Operations and IT service security
• Communications and network security
• System acquisition, development, and maintenance
• Supplier relationships and outsourced services
• Information security incident management
• Business continuity and redundancy planning
• Compliance and information security reviews
• Legal and regulatory requirements in information security by geography and jurisdiction.
• Information security risks and technologies relevant to the client’s industry.
• The impact of organization size, structure, and governance on ISMS implementation.
• Legal and regulatory requirements applicable to products or services.

Key Competencies
• Attention to detail and analytical thinking
• Written and verbal communication
• Integrity, confidentiality, and professionalism
• Understanding of ISO/IEC 27001 and 27002 standards
• Organizational and time management skills
• Team collaboration and adaptability
• Continuous learning and improvement mindset

What We Offer
• Opportunity to work with global experts in cybersecurity and ISO assurance.
• Exposure to top-tier clients and diverse industries.
• Professional development and certification support.
• Collaborative and remote-friendly work environment.
• Competitive compensation and growth opportunities.

 Privacy Notice CCPA: 

• Insight Assurance shares your personal data/information with Greenhouse recruiting because this is the tool we use for the recruitment process.
• Insight Assurance does not sell personal data/information under any circumstances.
• You may exercise your rights under personal data protection legislation by reaching out to us via: HR@insightassurance.com or submit a request via mail at 400 N Tampa St. 15th Floor Suite 122, Tampa, FL 33602

Privacy Notice GDPR:

This notice informs you about the categories of Personal Data/ Information and the Purpose and Scope of Processing Activities to be undertaken by Insight Assurance (we, us, our), under its job application and recruitment process.

We resort to Greenhouse.com as the platform that supports our recruitment process, and therefore your Personal Data/ Information will be Processed on this tool (hosted, shared with, cross-referenced, accessed by our team); we have in place contractual terms and the commitment of Greenhouse.com that ensures the Security and Confidentiality plus Purpose limitation with regards to the Processing of your Personal Data.

When you reply to one of your job postings, you voluntarily and freely submit your Personal Data to us; this, allied with the fact that the Processing by us (and over Greenhouse.com) of that Personal Data has the sole Purpose of validating your application and proceeding with the inherent scrutiny and decision, allows us to argue having Legitimate Interest as the applicable Legal Basis to undertake the Processing of your Personal Data under this scope.

We are a U.S. based company, hence some or all Personal Data pertaining to you will be hosted in the U.S.

The categories of Personal Data under Processing consist of:

• Identification
• Contact
• Education and Professional
• Interview performance
• Evaluation

You may exercise several Rights as determined under applicable Personal Data Protection legislation, in short:

• Right of Access – meaning getting information about the Personal Data under Processing by us, except for the information you already know;
• Right of Erasure – you may ask for us to erase all Personal Data pertaining to you under Processing; this may imply you being excluded from the recruitment process, for without information we cannot proceed with it;
• Right of Opposition or Restriction of Processing – you may ask us to stop some Processing or restrict the Processing of some Personal Data, this may imply you being excluded from the recruitment process, at our sole discretion also for without information we cannot proceed with it;
• Rectification – you can rectify your Personal Data at anytime 

The Challenge

We are looking for a dynamic Information Security GRC Analyst to support IT and InfoSec by performing various governance, risk, and compliance activities as part of the OneTrust InfoSec GRC team.

Your mission

• Customer Security Assurance & Questionnaires
  
  
• • Own a high volume of end-to-end completion of customer security questionnaires (CAQs), RFP security sections, and other assurance artifacts (e.g., SIG, CAIQ, custom questionnaires).

  • Provide accurate, consistent, and defensible responses by leveraging internal evidence repositories (SOC reports, ISO certificates, policies, standards, diagrams, pen test summaries, etc.).

  • Partner with internal stakeholders (Sales, Marketing, Customer Success, Security, Engineering, Privacy, Legal, Compliance, Product) to validate responses and resolve gaps.

• Customer Engagement & Security Discussions

  • Meet with customers and prospects to explain security controls, risk posture, and compliance commitments.

  • Present security topics with confidence and clarity—tailoring depth for technical and non-technical audiences.

  • Support Sales and Customer Success by addressing security objections, clarifying customer audit scope, and enabling procurement cycles.

• Contract & Security Review

  • Perform security reviews of contracts, DPAs, security addenda, and customer security terms.

  • Identify security requirements, non-standard obligations, and risk areas; propose mitigations and collaborate with Legal and Security leadership on negotiation positions.

  • Track contractual security commitments and help ensure they are operationally feasible and aligned with control coverage.

• Operational Excellence

  • Improve team efficiency through standardization, playbooks, and continuous refinement of response libraries.

  • Demonstrated ability to manage, prioritize, and execute a high volume of concurrent requests with accuracy and consistency, while meeting SLAs and maintaining quality standards in a fast-paced environment.

  • Contribute to internal readiness by keeping evidence current, identifying control documentation gaps, and recommending process improvements.

You Are

• • 2-5 years of relevant experience in information security, security compliance, GRC, security assurance, third-party risk, or customer trust functions.

  • Demonstrated experience responding to customer security questionnaires and security due diligence requests.

  • Familiarity with common frameworks and attestations: SOC 2, ISO 27001, NIST, CIS, PCI DSS, HIPAA, GDPR, etc.

  • Strong understanding of security fundamentals (e.g., access control, encryption, vulnerability management, secure SDLC, incident response, logging/monitoring, vendor risk).

  • Experience collaborating cross-functionally (Security, Legal, Privacy, Engineering, Sales).

  • Excellent written and verbal communication skills—able to translate technical controls into clear, customer-ready responses.

  • Strong organizational skills and ability to manage multiple requests with competing deadlines.

• Preferred / Nice-to-Have

  • Industry certifications such as CISA and/or CISM (or equivalent).

  • Experience reviewing/negotiating security contract terms, security addendums, and customer assurance language.

  • Background in SaaS/cloud security assurance or supporting enterprise customers.

• Core Competencies

  • Customer-oriented mindset with the ability to maintain security rigor while enabling business outcomes.

  • Risk-based thinking—knows when to escalate, when to propose mitigations, and how to document decisions.

  • Attention to detail and commitment to consistency, defensibility, and evidence-based responses.

  • Comfort with ambiguity and strong ability to drive outcomes in a fast-paced environment.

  • High-Throughput Execution – Ability to efficiently manage and deliver a high volume of security assurance requests while maintaining quality, accuracy, and timeliness.

• What Success Looks Like (First 90 Days)

  • Independently handles a steady volume of questionnaires with high accuracy and improved cycle times.

  • Builds trusted partnerships with Legal/Privacy/Security to streamline approvals and escalations.

  • Leads customer security calls effectively and contributes to deal progression.

  • Establishes reusable response patterns and mentors junior staff to raise overall team quality.