About the role

MongoDB 플랫폼에 대한 강력한 기술적 지지와 고객의 요구사항을 기반으로 MongoDB가 성장할 수 있도록 돕는 기술에 열정을 가진 전문가 분들을 저희의 프리세일즈 조직에 모십니다.

MongoDB 프리세일즈 솔루션 아키텍트는 고객 및 사용자들이 MongoDB 데이터 플랫폼을 활용해 신뢰할 수 있고 확장 가능한 시스템을 설계하고 구축할 수 있도록 안내합니다. 이 팀은 숙련된 기술 영업 전문가, 소프트웨어 아키텍트, 기업가, 그리고 개발자로 구성되어 있으며, 고객의 성공을 직접적으로 책임지고 있습니다. 여기에는 소프트웨어 설계, 배포, 운영 등이 포함됩니다. 이 직무는 영업 전문가들과 긴밀히 협력하며, MongoDB 솔루션을 활용해 고객의 비즈니스 문제를 해결하고, 계약 성사 및 비즈니스 개발에 중요한 역할을 합니다. 스타트업부터 세계 최대 규모의 엔터프라이즈 IT 조직에 이르기까지 다양한 사용자들에게 신뢰받는 조언자가 되어주실 분을 찾고 있습니다.

이 역할은 원격으로 근무가 가능합니다만, 필요 시 서울 오피스로 출퇴근이 가능해야 합니다.

As an ideal candidate, you will have

• 5년 ~ 8년의 고객 대면 역할 관련 경험 (최소 3년은 엔터프라이즈 소프트웨어 프리세일즈 경험)
• 최소 2년의 Python, Node.js, SQL과 같은 현대적인 스크립팅 언어 또는 C/C++, Java, C# 등 인기 있는 프로그래밍 언어를 전문적으로 다룬 경험
• 클라우드 및 온프레미스에서 확장 가능한 고가용성 분산 시스템 설계 경험
• 기존 애플리케이션의 복잡한 아키텍처를 검토하고 기술 활용을 통해 개선 방안을 제시한 경험
• 뛰어난 발표 및 커뮤니케이션 능력, 그리고 기술 및 비즈니스 리더십과 명확하고 설득력 있게 소통할 수 있는 능력
• 영업 팀과의 전략적 협업 및 다방면적 고객 전략 수립 능력
• 최대 25%의 출장이 가능하신 분
• 원활한 영어 활용 능력
• 학사 학위 또는 이에 상응하는 경력

You may also have

• 주요 클라우드에서의 애플리케이션 개발, 배포 혹은 지원 경험
• 기술 프리세일즈 경험
• 데이터베이스 프로그래밍 및 데이터 모델 경험
• 데이터 엔지니어링 또는 AI/ML 프로젝트 참여 경험
• MEDDPICC/Command of the Message와 같은 인기 있는 세일즈 방법론/프레임워크 이해
• MongoDB 및 클라우드 공급 자격증 보유 (e.g. AWS, Microsoft Azure, Google Cloud)

What you do at MongoDB

이 직무는 상황이나 데이터를 심도 있게 분석해야 하는 복잡한 기회를 다룹니다.

• 설계 및 아키텍처: 대규모 소프트웨어 프로젝트를 위해 확장 가능하고 성능이 뛰어난 애플리케이션, 시스템, 인프라 설계
• 고객 조언 및 가치 전달: MongoDB의 아키텍처 패턴과 최적화 전략을 고객에게 안내하고, 관련 이해관계자에게 비즈니스 가치를 명확히 전달
• 영업 협업: 기술적 발견, 데모, 가치 검증, 프레젠테이션 등 영업 과정에서의 기술적 부분 담당
• 수요 창출: 산업 행사 및 고객 기반 마케팅 이벤트에 참여하여 기술적 이니셔티브를 통한 수요 창출
• 고객 성공: 강력한 고객 관계 구축, 고객 챔피언 육성, 성공 및 만족 보장
• 혁신 및 개선: 필드 피드백을 제품 팀에 전달하는 등 MongoDB 솔루션 및 프로세스 혁신 및 개선
• 교육 및 개발: MongoDB 제품군 및 산업 동향에 대한 지속적인 학습과 자기 개발

What you will learn

MongoDB 제품군

• 핵심 데이터베이스 서버: MongoDB 핵심 데이터베이스의 기본 및 고급 기능 숙달
• Atlas 및 고급 서비스: Atlas(완전 관리형 클라우드 데이터베이스 서비스), Atlas 스트림 처리, Atlas 데이터 레이크, Atlas 전체 텍스트 검색, Atlas 벡터 검색 및 차트에 대한 전문성 확보
• Relational Migrator: 관계형 데이터베이스의 원활한 마이그레이션 툴

시장 관련 기술

• 하이퍼스케일러 생태계: 하이퍼스케일러 플랫폼의 클라우드 서비스를 활용하여 복잡한 시스템 설계 전문성 확보
• 보완 기술: Apache Kafka, Kubernetes와 같은 파트너 및 보완 기술 전문성 강화

현대적 아키텍처 설계

• 설계 패턴 및 방법론: 마이크로서비스, DevOps, 클라우드 및 보안의 모범 사례 수용
• 최첨단 RAG 및 AI 아키텍처: 생성형 AI 여정에서 고객을 지원하고, 해당 분야의 선도적인 파트너와 협력

영업 기술 및 소프트 스킬

• 효과적인 커뮤니케이션: 프레젠테이션, 데모 및 화이트보드 기술 숙달
• 고객 상호작용: 발견 및 이의 제기 처리 전략 개발

업계 통찰

• 다양한 시장 분야: 다양한 산업 전반의 흥미로운 사용 사례에 대한 경험

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

This role is remotely in the South Korea region.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role. 
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership. 
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle.
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• [Placeholder for required security clearance]

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB.
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders. 
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database.

• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts.

• Relational Migrator: Learn to migrate from relational databases seamlessly.

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms. 

• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes.

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security.

• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding.

• Client Interaction: Develop strategies for discovery and objection handling.

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

Cast AI Technical Account Management

Cast AI is expanding its Customer Success presence in South Korea, one of our key growth markets in APAC, and we're looking for a Senior Technical Account Manager to manage important customers in this region.

As a Senior TAM, you will be the technical leader and trusted advisor for your assigned accounts, independently managing complexity across enterprise Kubernetes environments and building the deep, long-term relationships that drive real outcomes. This is a high-impact role at a fast-growing company where your work will be visible from day one.

A Glimpse into the Customer Success Team

Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider Cast AI organization, representing the customer's voice to Cast AI and the voice of Cast AI to the customer. The team ensures that our customers are successful in their use of our platform.

Requirements:

• Located in Seoul.
• Business-level fluency in English; Korean fluency required for customer-facing work.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 5+ years of hands-on experience working with Kubernetes in production environments, including deep expertise in cluster architecture, workload optimization, and incident resolution.
• CKA, CKAD, CKS, or equivalent advanced certifications strongly preferred.
• 5+ years of professional experience in cloud computing across one or more major platforms (AWS, Azure, GCP), with demonstrable expertise in cost optimization, infrastructure design, and FinOps principles.
• Proven track record of owning enterprise accounts end-to-end — including renewals, expansion, and executive relationship management.
• Ability to lead technical discussions at the architect and VP level, as well as translate complex infrastructure concepts for business stakeholders.
• Strong executive presence, outstanding written and verbal communication skills, and the ability to operate autonomously in a fast-paced, distributed environment.
• Prior experience in a technical pre-sales, solutions architecture, or senior TAM capacity at a cloud-native or SaaS company is a strong plus.

Responsibilities:

• Technical Leadership - Serve as the primary technical authority for your portfolio, acting as the first point of escalation and an extension of your customers' engineering teams.
• Strategic Account Ownership - Build and maintain executive-level relationships; develop multi-year account plans that align Cast AI's roadmap to customer business outcomes.
• Customer Onboarding - Lead complex technical onboarding across enterprise-scale Kubernetes environments, coordinating cross-functionally with engineering, product, and support.
• Renewals & Expansion - Own the renewal process and proactively identify and execute upsell and cross-sell opportunities in partnership with Account Executives.
• FinOps Business Reviews - Lead monthly and quarterly business reviews (remote and in-person), presenting cost savings, automation outcomes, and strategic recommendations backed by data.
• Voice of the Customer - Synthesize customer feedback into actionable product insights; act as an internal advocate influencing Cast AI's roadmap.

What’s in it for you?

• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• 1-2 additional interviews based on the role
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.
#LI-Remote

We're looking for a motivated self-starter who can operate in a fast-paced environment to grow new and existing accounts. The ideal candidate is comfortable with technology products and services, possesses the ability to convey complex technical concepts to non-technical stakeholders, and has a proven track record of success managing executive and C-level relationships at large and dynamic corporations.

Full time | Hybrid | Seoul 

What you’ll do:

1. Manage Payoneer’s Enterprise client relationships at the senior level through understanding clients’ business, payment needs & flows, growth opportunities.
2. Develop client retention and growth strategies for your managed client portfolio with various digital commerce verticals (e.g. Social streaming, eCommerce, freelancing, content distribution, and others).
3. Develop and drive the overall long-term strategy for accounts, aligned to client business objectives, while prioritizing cross and up sell opportunities.
4. Negotiate commercial & contractual terms, and work collaboratively with key internal stakeholders to execute on revenue goals and growth objectives.
5. Conduct regular business reviews with clients to establish growth goals, and track performance against jointly agreed objectives.
6. Take ownership of client health by demonstrating accountability, adaptability, and problem-solving skills, ensuring that clients receive optimal support and service.
7. Leverage market, competitive, and proprietary data to inform decision-making, providing a comprehensive view of the client’s status and future opportunities.
8. Actively participate in internal review forums, presenting account plans for approval and soliciting support from management and other key business stakeholders.
9. Identify potential new product and service opportunities, providing strategic input to product and R&D teams to enhance offerings with a long-term focus.
10. Effectively communicate Payoneer’s value proposition during account review processes, prioritizing initiatives that align with client and company goals.

What we’re looking for:

1. Bachelor’s degree or above, overseas education background preferred.
2. 8+ years of experience in a client facing role in high growth technology firms, ecommerce/payments firm, fintech space or in a financial institution
3. Ability to work with global cross teams, including sales/bd, finance, marketing, risk, customer care, legal, product, professional services, and compliance
4. Expert communicator who is motivated to own all aspects of the client relationship and be the client’s advocate within Payoneer
5. Excellent phone manner and presentation skills and able to productively facilitate meetings with up to 20 participants
6. Able to travel to clients on frequent basis
7. Creative problem solver with the ability to think out of the box but also to know how to plan, prioritize, and execute on strategies to meet client needs and revenue goals
8. Excellent written and verbal skill in both Korea, English and Japanese/ Mandarin

#LI-SL3

What you’ll be spending your time on:

• Customer Inquiry Management: responding and resolving customer inquiries, requests, and concerns via phone, email, and chat in a timely and courteous manner
• Customer Satisfaction: ensuring exceptional support for our customers from start to finish providing relevant information
• Team Collaboration: work closely with other departments to ensure seamless customer support and issue resolution.
• Documentation: record and maintain detailed records of customer interactions, inquiries, and resolutions in our CRM system.
• Product Knowledge: maintain a thorough understanding of our products and services to provide accurate and relevant information to customers
• Feedback Collection: gather customer feedback and insights to help improve our products, services, and overall customer experience

For this role you are also:

• Customer centric with problem solving mindset
• Self-motivated to reach resolution, proactive and willing to take ownership
• Great at communication (verbal and written)
• Attention to details
• Able to multi-task using multiple systems, screens while doing active listening

For this role you must have:

• Proficiency in Japanese and English or Korean and English
• 1-3 years of relevant experience
• The right to work in South Korea

Team leader for the APAC mid-market sales team driving net new customer acquisition for Payoneer and contributing to the growth of the organization.

We’re looking for a highly talented Mid-market sales Team leader for the mid-market sales organization based in our Seoul office.

The ideal candidate is an energetic, motivated, results-oriented people leader who can operate and excel in a fast-paced environment.

You will contribute towards new customer acquisitions for Payoneer and contribute to the growth of the organization. You will drive your mid-market sales team towards success, while playing an active role in shaping the mid-market strategy for the region. This includes developing various customer segments and leading the way for flawless execution of the sales motion in the assigned territory.

Seoul | Full Time | Hybrid

What you’ll do

• You will be responsible for the mid-market sales team’s delivery of new revenue and customer acquisition for the assigned territory
• You will drive the team towards key revenue opportunities, deal closures, and performance tracking. You will provide optimum support to the team on sales coaching and skill development.
• You will provide the team with regular guidance and mentorship on business acumen, customer centricity, and sales methodologies, thus setting them up for success in their role.
• You will manage under-performance and maintain open & direct communication on expected actions and outcomes upwards and downwards.
• Individual delivery of business development or account management goals in addition to team goals. You may be assigned individual KPIs for your assigned territory.
• Partner with internal teams across the globe and create win-win situations
• Develop insights required to drive breakthrough success
• Create performance reports and presentations to the leadership team.
• Clearly articulate the opportunities and directions you see to Payoneer’s leadership

Who you are - Enter experience and skills needed

• 5+ years of experience in one or more of the following areas: revenue quota carrying direct sales experience, customer success experience, business development in the Payments, SaaS, Financial, Technology, eCommerce, or other relevant verticals.
• At least 2 years of people management experience in a customer-facing environment
• Experience with SMB segment of customers a plus
• Demonstrated success in delivering against multiple projects, working virtually with cross functional teams.
• Fluent in English, with strong communication and presentation skills
• Experience with CRM, BI, technology tools, Microsoft Office.
• Excellent analysis and problem-solving skills, with creativity to look at problems from new angles
• High degree of independence – executing independently from start to finish with ownership

Not a must but a great advantage:

• In addition to fluency in English, knowledge of at least one Asian language is a plus
• Experience in SMB business development a plus
• Experience in multi-national working environment (collaborating with remote teams) an advantage
• Experience using Salesforce or similar CRM tools. Experience with data analytics & BI tools

Role summary:

• The Senior Customer Care Team Leader is a critical onsite leadership role responsible for owning end‑to‑end performance, capability building, and operational stability of the Korea Customer Care (CC) team. This role goes beyond day‑to‑day people management and acts as the local authority for customer experience, quality standards, operational execution, and cross‑functional alignment.
• You will lead senior and junior Customer Care Representatives, ensure consistent delivery against SLAs, CSAT, QA, and productivity KPIs, and serve as the primary bridge between the Korea CC team and regional/global stakeholders. This role requires strong judgment, maturity, and the ability to lead through ambiguity and change.

• Role Duration: Full time
• Location: Seoul, Korea
• Hybrid

Who you are

Mandatory Requirements

• 8+ years of experience in Customer Care / Operations, with at least 5+ years in a people‑leadership role.
• Proven track record of leading high‑performing customer support teams in a fast‑paced, KPI‑driven environment.
• Strong command of English and Korean (verbal and written) – required for regional/global collaboration.
• Demonstrated ability to manage performance using data, dashboards, and structured reviews.
• Experience handling escalations, ambiguity, and operational change with confidence and sound judgment.
• High level English/Korean – a must

Preferred / Strong Advantage

• Experience in fintech, payments, SaaS, or regulated environments.
• Experience working with global or regional stakeholders across time zones.
• Background in international or multilingual customer support operations.
• Experience leading teams through process changes, system migrations, or rapid growth.
• Japanese language Skills

Key Responsibilities & Accountabilities

1. People Leadership & Capability Building

• Own end‑to‑end people management for the Korea CC team, including hiring support, onboarding, coaching, performance management, and retention.
• Lead performance and development through structured 1:1s, feedback, and data‑driven reviews; build succession and bench strength.
• Foster high engagement, accountability, and psychological safety while managing underperformance decisively.

1. Operational Ownership & KPI Management 

• Own delivery of core KPIs (SLA, CSAT, QA, productivity, backlog health, adherence) and drive corrective actions through regular performance reviews.
• Ensure consistent execution of global CC policies, SOPs, and quality standards, localized for the Korea market.
• Act as the first escalation point for complex customer issues and operational risks.

1. Quality, Compliance & Customer Experience Excellence

• Drive QA discipline, root‑cause analysis, and targeted coaching to improve customer experience and quality outcomes.
• Ensure strict compliance with regulatory, data‑handling, and KYC requirements.
• Translate customer insights into continuous improvement initiatives.

1. Stakeholder & Cross‑Functional Leadership

• Represent Korea Customer Care with regional and global stakeholders; provide structured feedback on issues, gaps, and customer impact.
• Partner with Training and Knowledge teams to ensure readiness for launches, changes, and updates.

1. Change Management & Strategic Contribution

• Lead local execution of regional and global initiatives, translating strategy into clear execution plans.
• Contribute to workforce planning, coverage modeling, and scaling discussions for Korea.

Leadership Competencies

• Ownership & Accountability – acts as the owner of outcomes, not just activities.
• People‑First Leadership – balances empathy with high standards and clear expectations.
• Execution Excellence – converts strategy into disciplined execution.
• Analytical Thinking – uses data to diagnose issues and drive decisions.
• Influence Without Authority – collaborates effectively across functions and geographies.
• Change Leadership – leads teams confidently through change and uncertainty.

This is what we value.

• A humble, caring professional who puts your customers and colleagues first
• Always striving for excellence in everything you do
• Super focused on getting things done, finding a way when others only see the challenges.
• A passionate person who wants to get wholeheartedly behind the mission.
• Someone who strives for excellence, always searching for a way to be better.
• A team player who understands that collaboration is the key to success

#LI-SL3

The Escalation Fastlane Specialist will serve as the primary point of contact for VIP and high-tier clients, providing end-to-end solutions and ensuring seamless communication with internal teams.

This role requires a deep understanding of clients' business needs, proactive problem-solving, and the ability to foster strong, long-term relationships.

Seoul | Hybrid | Full-time

What you’ll do 

• Serve as the main contact for VIP and high-tier clients, building and maintaining strong, long-term relationships.
• Understand clients' business needs, goals, and challenges to provide tailored solutions and troubleshoot issues with different departments.
• Anticipate client needs and proactively offer support
• Coordinate with internal teams (e.g., GTM, sales, support ,GBT, risk, product, technical teams) to ensure seamless service delivery.
• Oversee onboarding, implementation, and ongoing support processes.
• Ensure clients receive high-priority support and timely resolutions to issues.
• Act as an advocate for VIP clients within the organization to influence product development and service improvements.
• Identify and flag potential risks on VIP accounts for retention or satisfaction.
• Seek opportunities to enhance account management processes.
• Participate in training and development to improve skills and knowledge.
• Identify opportunities for upselling, cross-selling, and renewals.

Who you are 

• Ability to challenge conventional approaches and explore new ideas to enhance service delivery and client engagement.
• Overall, 5 years of experience in customer service with proven 2 years’ experience in client relationship management, preferably with VIP or high-profile clients.
• Strong understanding of account management.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with internal teams and manage multiple priorities.
• Proactive problem-solving skills and attention to detail.
• Knowledge of industry trends and market developments.

#LI-SL3

About the Role 

We are looking for a strong software engineer to join our System Software Team. This is a broad system software role for engineers who are comfortable working across architecture, implementation, debugging, and long-term maintainability.

The work spans core software components, system interfaces, runtime behavior, and reliability issues across large C++ codebases. This is not a narrowly scoped feature role. We want someone who can understand a complex system end-to-end, make sound engineering decisions, and turn ambiguous problems into robust, production-grade software.

Responsibilities

• Design, implement, and maintain high-performance system software and middleware in Modern C++ as part of core system development.
• Drive system optimization by tuning the Linux environment to ensure maximum throughput and ultra-low latency for real-time perception stacks.
• Ensure reliability and maintainability by investigating complex, non-trivial failures and driving root-cause resolution across interacting modules and subsystems.
• Promote engineering excellence by improving code quality, testability, and debuggability while raising the technical bar through sound technical judgment.
• Facilitate cross-boundary collaboration with perception, infra, and product teams to design robust interfaces and make practical engineering tradeoffs.

Qualifications

• Bachelor’s degree or higher in Computer Science, Computer Engineering, or a related field.
• At least 3+ years of related work experience with strong proficiency in Modern C++ with a deep understanding of multi-threading and concurrency.
• Demonstrate a mastery of Linux systems with an in-depth understanding of IPC, networking, and system calls, combined with expertise in profiling and performance analysis tools.
• Possess strong problem-solving skills with experience debugging complex system-level issues in production or production-like environments.
• Apply sound engineering judgment to turn ambiguous requirements into well-structured software with a strong bias toward ownership.
• Business English proficiency for collaboration in a multinational team.

Preferred Qualifications

• Experience with real-time systems or autonomous driving architectures.
• Experience with containerization and orchestration technologies.
• Experience improving code health and maintainability in large-scale, multi-module systems.
• Knowledge of high-performance communication frameworks and networking protocols.
• In-depth knowledge of build systems and integration with CI/CD pipelines.

Recruitment Process

Application Review - Recruiter Screening - Tech Interviews - CEO Screening - Offer    

(Please be aware that the recruitment processes & schedules may be changed depending on the job and/or other circumstances)

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

We are seeking a hardworking, driven Regional Sales Manager with initiative to lead the acquisition and renewal business in the enterprise market in South Korea. Reporting to the VP of Sales (APAC), you will execute a customer-centric sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. You will work both independently and collaboratively, as part of various teams within your assigned geography to close sales, win business and reach sales targets.

A successful Regional Sales Manager is an experienced professional with a proven track record of exceeding quota by generating and maintaining active engagements with customers and prospects, at times in collaboration with our partners. The ideal candidate should understand and be able to articulate the value proposition of open source software; an understanding of the cloud and enterprise database markets is a major plus.  

Responsibilities

• Meet or beat your Annual Sales Quota. ($1 million USD+)
• Identify, nurture and win net new enterprise sales opportunities.
• Drive sales growth through effective enterprise customer and partner relationship management.
• Navigate complex sales processes by applying customer-centric selling and MEDDPICC.
• Collaborate closely with business development, presales, marketing and sales teams.
• Maintain an accurate, robust pipeline and forecast of business opportunities in Salesforce.com.
• Develop account plans for your key accounts to retain and grow existing client revenue & renewals.

Qualifications

• 3+ years of consultative sales experience.
• Database / data management sales experience is strongly preferred.
• A track-record of meeting or beating $1 million USD per annum sales quotas.
• Sales hunter, focused on new and expansion business who is persistent, tenacious and self-disciplined.
• Proven ability to manage large enterprise opportunities, while closing transactional / renewal business.
• Effective sales acumen to run complex sales cycles.
• Results-driven, self-motivated and able to work autonomously.
• Strong executive presence and excellent communication skills at all levels.
• A proven history selling complex solutions at a senior level.
• Willing and able to undertake business travel, within South Korea, in addition up to 20% travel expected in APAC.
• Experience working effectively in a remote first, fast-paced environment.
• Korean & English language fluency (verbal & written).

Bonus Experience and Skills

• Experience selling open source / cloud software solutions is preferred
• Experience qualifying opportunities with MEDDICC/MEDDPICC
• Deep knowledge of the open source ecosystem including community and commercial licensing models
• Familiarity with Salesforce.com, Salesloft, and other sales & prospecting software

Location

Korea (Seoul, Remote / work from home)

20% Regional travel in APAC

What's in it for you?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

About the Role 

As a Senior Software Engineer in the System SW, you will serve as the architect of our core software infrastructure—the critical layer that keeps the entire autonomy stack running. This is a high-impact role for technical leaders who are comfortable working across architecture, implementation, and long-term system health.

You will go beyond individual feature implementation to design scalable, robust, and high-performance system architectures. This is not a support role; you will make design decisions that affect the entire engineering organization, identify structural risks before they become recurring problems, and turn ambiguous technical challenges into robust software that scales across thousands of sensors and vehicles.

Responsibilities

• Design and lead the development of robust, scalable system-level software and middleware in Modern C++ to support complex autonomy and perception stacks.
• Own and evolve foundational infrastructure including process management, resource isolation, and runtime stability across our deployed platforms.
• Drive safety and reliability engineering by implementing fault detection, graceful degradation, and system-level testing to ensure continuous operation under stress.
• Design and maintain data pipeline and streaming infrastructure for the efficient transport and delivery of high-bandwidth sensor data at scale.
• Identify and resolve complex system-wide bottlenecks by leading profiling and optimization efforts for CPU, GPU, memory, and network utilization.
• Facilitate technical mentorship by leading code and design reviews, establishing best practices for C++ development, and raising the technical bar across the organization.
• Collaborate closely with Perception, Motion, and Infra teams to define and enforce clean system interfaces and make practical engineering tradeoffs

Qualifications

• Bachelor’s degree or higher in Computer Science, Computer Engineering, or a related field.
• At least 6+ years of experience with strong proficiency in Modern C++ with a deep understanding of multi-threading and concurrency.
• Demonstrate a mastery of Linux systems with an in-depth understanding of IPC, networking, and system calls, combined with expertise in profiling and performance analysis tools.
• Possess strong problem-solving skills with experience debugging complex system-level issues in production or production-like environments.
• Apply sound engineering judgment to turn ambiguous requirements into well-structured software with a strong bias toward ownership.
• Business English proficiency for collaboration in a multinational team.

Preferred Qualifications

• Experience with real-time systems, autonomous driving architectures, or safety-critical systems.
• Familiarity with high-performance middleware or shared memory IPC for low-latency system tuning.
• Experience in Hardware-Software Co-design or customizing Linux distributions for edge computing deployments.
• In-depth knowledge of build systems and scaling CI/CD pipelines to improve long-term code health and maintainability.
• Background in fault tolerance, watchdog design, or formal reliability practices in fast-moving product environments.

Recruitment Process

Application Review - Recruiter Screening - Tech Interviews - CEO Screening - Reference Check -Offer    

(Please be aware that the recruitment processes & schedules may be changed depending on the job and/or other circumstances)

About the Role

We are looking for an Autonomy Software Engineer to help build and scale core autonomy capabilities.

This is a product engineering role for people who enjoy shipping real systems: designing clean software, developing new features, improving reliability, and delivering measurable impact in real operations.

The role is open to both mid-level and senior candidates. Strong robotics/autonomous driving experience is a plus, not a strict requirement.

Why Join Us

• Work on autonomy software that controls individual vehicles and entire fleets in real-world deployment, where your decisions directly affect safety and performance.
• Collaborate with a strong cross-functional team solving practical, high-value problems
• Grow from hands-on execution to larger technical ownership over time

Responsibilities

• Build and improve core autonomy functionality in planning, control, and estimation pipelines
• Design, implement, and maintain robust C++ software for production use
• Translate product and operational needs into practical technical solutions
• Improve system reliability, performance, and maintainability across modules
• Investigate complex issues using logs, simulation, and operational data, then deliver durable fixes
• Develop test and validation workflows to support safe and confident releases
• Contribute to engineering quality through design reviews, code reviews, and better development practices

Required Qualifications

• Strong software engineering fundamentals and hands-on C++ development experience
• Experience building and maintaining complex systems in production environments
• Ability to debug ambiguous problems and drive them to resolution
• Experience writing clean, testable, maintainable code
• Strong collaboration and communication skills in cross-functional teams
• Ownership mindset and ability to deliver end-to-end results

Preferred Qualifications

• Robotics, autonomous driving, or other real-time/safety-critical system experience
• Practical understanding of planning, control, and/or state estimation systems
• Experience with simulation-based development and validation
• Experience with Linux-based development and CI/CD workflows
• Senior-level experience leading technical design, mentoring others, or owning large components

Leveling (Mid/Senior)

• Mid-level candidates are expected to own features/modules with guidance on architecture
• Senior candidates are expected to lead technical direction for major components and elevate team-wide engineering standards

Recruitment Process

Application Review - Recruiter Screening - Tech Interviews - CEO Screening - Reference Check - Offer    

(Please be aware that the recruitment processes & schedules may be changed depending on the job and/or other circumstances)

About the Role

Under the mission of "Making Robots Intelligent," Seoul Robotics is developing the best perception technology for autonomous driving. We are looking for talented software engineers who can design, implement, and productize technologies that precisely perceive the world by fusing data from various sensors such as LiDAR and cameras.

As a senior engineer, you will be expected to design a 3D perception pipeline that works robustly even in complex and unpredictable real-world situations, going beyond simple feature implementation. We are looking for someone who can solve various and challenging edge cases based on technical depth, from lightweighting deep learning models to synchronizing data from numerous sensors, and elevate the team's engineering standards to the next level.

Responsibilities

• Design and lead high-performance perception architectures utilizing numerous LiDAR/camera sensors.
• Research and productize (Prototyping to Production) the latest computer vision and deep learning papers (CVPR, ICCV, IROS, etc.).
• Advance multi-sensor fusion (LiDAR-LiDAR, LiDAR-Camera) algorithms and resolve complex edge cases.
• Lead code reviews and design reviews, and provide technical mentoring for junior engineers.
• Analyze system performance bottlenecks and establish optimization strategies utilizing various techniques including hardware acceleration (e.g., CUDA, TensorRT).
• Collaborate with product teams and other departments to define technical requirements and support roadmap establishment.

Qualifications

• Bachelor’s degree or higher in a related field with 5+ years of professional engineering experience (or equivalent Master’s/Ph.D. research experience).
• Experience in developing AI/ML-centric high-performance commercial software and deploying to production.
• Deep understanding of deep learning frameworks (PyTorch, etc.) and inference optimization.
• Expertise in 3D geometry, calibration, state estimation, SLAM, etc.
• Excellent problem-solving skills to debug and resolve complex system issues.
• Experience leading technical decision-making at a team level.
• Fluent English communication skills.

Preferred Qualifications

• Experience in full-stack autonomous driving development.
• Experience developing precise calibration algorithms between heterogeneous sensors.
• Experience optimizing deep learning models on embedded systems (e.g., NVIDIA Jetson).
• Experience contributing to open source projects or publishing papers in major conferences in related fields.

Recruitment Process

Application Review - Recruiter Screening - Tech Interviews - CEO Interview - Reference Check - Offer    

(Please be aware that the recruitment processes & schedules may be changed depending on the job and/or other circumstances)