The Company

Delight.ai is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we’d launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

Why Digital Marketing Manager, APAC?

APAC represents 33% of our qualified pipeline target for FY27. We’re building out demand generation across Korea and the broader region, and we need someone who can own it end-to-end: paid media, email, webinars, and the localization quality that makes everything land correctly in-market. We’re looking for a marketer who knows the Korean B2B landscape, moves with urgency, and uses AI tools to punch above their weight—not because it’s trendy, but because it’s how you keep pace with what this role demands.

The Role

You’ll own digital demand generation for Korea, working closely with the APAC Field Marketing Lead to execute paid media campaigns, email programs, and webinars—while also serving as the quality gate on localized marketing assets. This role is for marketers who think in pipelines, not just programs, and want their impact measured in revenue, not impressions.

You might be this person if:

• You think in funnels — awareness, consideration, conversion — and you naturally ask “what does this do for pipeline?” before anyone else does
• You’ve run a paid media campaign that didn’t just hit delivery targets but actually moved qualified leads through the funnel
• You use AI tools in your daily workflow—for content drafting, campaign analysis, reporting—and you’ve figured out how to get more done without sacrificing quality
• You’ve owned a webinar end-to-end—from promotion to follow-up—and the pipeline it generated was something you could actually point to

You need to have:

• 5–7 years of experience in B2B marketing, digital marketing, or a related field
• Hands-on experience running paid media campaigns on LinkedIn, Google, or similar platforms
• Practical experience with email marketing platforms such as Marketo, HubSpot, Pardot, or equivalent
• Strong project management skills with the ability to manage multiple programs simultaneously without dropping balls
• Excellent written and verbal communication skills in both Korean and English
• Working proficiency with AI tools—ChatGPT, Claude, Gemini, or similar—applied to real marketing tasks: content drafting, data summarization, workflow automation, or campaign analysis

What you’ll actually do:

• Own local paid media strategy and execution in Korea—recruiting and managing the local agency, planning campaigns across paid social, display, and syndication, and optimizing spend against pipeline outcomes
• Run regional email marketing programs aligned with global strategy: build and deploy eDMs and newsletters with local nuance, use AI tools to accelerate content production, and track engagement to continuously improve
• Plan and execute webinars for the Korean market from end to end—promotion, registration, delivery, and follow-up—using AI-assisted workflows to automate the repeatable parts
• Serve as the final QA layer on marketing assets translated by the localization team, ensuring accuracy, cultural relevance, and brand consistency before anything goes live
• Partner with Marketing Ops and Revenue Operations to ensure proper campaign setup, lead routing, attribution, and reporting across digital and field programs
• Use AI to automate recurring reporting tasks, surface insights from campaign data, and free up time for higher-leverage work
• Provide ad hoc support to the APAC Field Marketing Lead for regional events and programs as needed

Added Value:

• Experience working with or managing external agencies in the Korean market

Why Delight.ai?

We’re not iterating on an existing go-to-market motion. We’re building a new category—AI that genuinely delights customers—on top of infrastructure that’s already at enterprise scale. APAC is a critical part of that story, and this role puts you at the center of it: real programs, real pipeline, real impact. If you want to own a region, help define what AI-powered B2B marketing looks like, and do it from Korea, this is the place.

Our KR benefits include (but are not limited to)

• Silicon Valley's equity program (1-year cliff) 
• Hybrid work policy, flexible work hours
• Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
• Learn a Language benefit - up to 3.6 million won per year towards language lessons 
• Weekly team lunch cost
• Monthly team-building cost
• Partial support for commuting costs
• Free parking at the Seolleung office
• Group insurance support that covers employees, spouses, and children
• Medical checkup support, including MRI and genetic testing - for the employee and one family member
• Seven additional paid holidays in addition to annual leave (Boost leave, Birthday leave, etc.)
• Support for the latest work devices, such as MacBook Pro (special support options for each job position)
• Unlimited snack bar filled with snacks, beverages, and instant noodles every day
• 12-week paid parental leave support (available for both mothers and fathers)
• Other support programs for congratulations and condolences

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.

 The Opportunity:

We’re looking for a Senior Manager or Principal, HR Business Partner (HRBP) to lead the People agenda for our North Asia Region (Japan and South Korea) as the sole on-site HR leader. In this high-impact role, you’ll be a trusted advisor to Agoda’s Commercial teams, helping drive revenue growth by building high-performing, customer-focused teams and strengthening key B2B partnerships.

You’ll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development. You’ll work hands-on with leaders and employees, balancing big-picture thinking with practical day-to-day support.

In this Role, you’ll get to:

• Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success.
• Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities.
• Lead and influence cross-functional initiatives that support business transformation and organizational growth.
• Anticipate business needs and implement proactive, scalable HR solutions that add long-term value.
• Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends).
• Lead talent identification, development, and succession planning to build a strong leadership pipeline.
• Support organizational design, workforce planning, and change management to keep Agoda agile and competitive.
• Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement.
• Manage, in partnership with People Centre of Expertise,  employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters.
• Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws.
• Drive learning and development initiatives to build skills and support career growth.
• Mentor and coach HR colleagues and business leaders, building people leadership capability across the region.
• Champion a culture of feedback, continuous learning, and high performance.
• Ensure strong governance, compliance, and risk management in all people practices.

This is a hands-on, high-impact role for someone who enjoys both strategic work and rolling up their sleeves to get things done.

 What you’ll Need to Succeed:

• Bachelor’s Degree in Human Resources or a related field is required.
• 8-10 years of progressive HR experience, with at least 3–5 years in a senior HRBP or HR leadership role, ideally in a fast-paced, multinational, or matrixed environment.
• Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment.
• Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset.
• Skilled at aligning and connecting HR functions, building strong relationships, and driving collaboration across teams.
• Expertise in leadership effectiveness, engagement, talent management, rewards, succession planning, and organizational design.
• Experience with workforce planning, organizational agility, and leading change initiatives.
• Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels.
• Ability to cope well with ambiguity and change.
• Willingness to get hands-on and tackle operational HR tasks as needed. Especially during transformation. You’re not afraid to roll up your sleeves and support the team wherever needed to drive results.
• Fluency in written and spoken Korean and English, with strong communication skills to effectively convey complex information. Japanese language skills are a strong plus.

It’s Great if you Have:

• Curiosity, ready to challenge current practices and perspectives.
• Experience creating and rolling out people programs or ways of working that make the company a better place to work and help teams perform at their best.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.

#Seoul #Tokyo 

직책: Visual Lead (비주얼 리드)_In Store

역할 목표

비주얼 리드는 매장 판매를 달성하고 관리 팀과 협력하여 비주얼 머천다이징을 통해 수익성을 극대화하는 역할을 담당합니다. 비주얼 리드는 운영 및 비주얼 관리자와 긴밀히 협력하여 작업을 시작하고 위임하며 팀에 피드백을 제공하여 전체 매장 운영을 지원하는 최적의 결과를 달성합니다.

직무는 매장 내 및 후면을 포함하여 지속적인 이동이 필요합니다. 고객을 적극적으로 돕지 않을 때는 매장을 깨끗하고 안전하며 초대하고 효율적으로 운영하기 위해 필요한 다른 작업을 수행합니다. 이 직무는 매장 소속으로 매장에서의 근무를 기반으로 합니다. 

Visual Leader (비주얼 리더)

• 배송, 수령 및 처리, 반송, 판매 층 회복, 일일 판매 층 보충, 층 세트 업데이트 및 공급 관리 등 주요 운영 기능 실행을 관리합니다.
• 비주얼 관리자와 협력하여 지침에 따라 제품 회복, 재고 보충, 재고 감소 및 비주얼 머천다이징 변경을 통해 전략적 제품 프레젠테이션 및 머천다이징을 유지합니다.
• 급여 관리를 통해 관리 팀과 협력하여 비주얼 층 변경을 효과적으로 계획하고 비즈니스 요구에 맞게 구역 및 비주얼 지원을 조정합니다.
• 계획에서 실행까지 비주얼 방향을 실행하고 유지하여 회사 기대치, 예산, 일정에 부합합니다.
• 관리 팀과 협력하여 보고 도구를 활용하여 제품 배치, 의상 구성 및 재고 수준과 관련된 비즈니스 기회를 식별합니다. 필요한 경우 변경합니다.

Business Leader (비즈니스 리더)

• 운영 및 비주얼 관리자와 협력하여 보고서, 예산, 비용, 재고 관리, 공급품, 공급업체 관계, 기술 및 시설을 관리하여 유지 및 최대화합니다.
• 비즈니스 추진 전략을 지원하기 위해 지표를 활용하여 강력한 비즈니스 감각을 발휘합니다.
• 소매 층에서 역동적으로 이동하여 비즈니스, 팀 및 고객의 요구를 평가하고 충족합니다.

People Leader (사람 리더)

• 모범을 보이며 일상 운영, 고객 경험 및 비주얼 표준에서 직원들에게 영감을 줍니다.
• 관리 팀과 협력하여 직원들에게 코칭, 지도 및 방향을 제공합니다. 인재 채용 및 개발을 책임집니다.
• 매장 리더와 협력하여 회사 성과 도구를 사용하여 직원들을 평가하고 지속적인 피드백을 제공하여 개인 성장과 개선을 촉진합니다.

Flow Experience Leader (Flow 경험 리더)

• Operation Lead(운영 리드)와 협력하여 교차 기능 교육을 보장하고, Sales&Service Lead(판매 및 서비스 리드)와 협력하여 비즈니스가 잘 실행되도록 합니다.
• 목표 및 KPI를 달성하기 위해 관리 팀과 협력하여 회사 수준의 운영 중심 지침, 프로젝트 및 이니셔티브를 실행합니다.
• 비주얼 표준에 따라 매장을 오픈하고 마감합니다.

비주얼 리드 자격

• 고객 중심의 판매 환경 및 Visual 경험 2년 이상의 경력 
• 뛰어난 의사 결정을 보여주는 입증된 리더십 능력
• 피드백을 소중히 여기며, 피드백을 받는 것에 열려 있고 제공하기를 열망합니다.
• 결과를 달성하고 개인 및 팀으로서 뛰어나고자 하는 동기 부여
• 뛰어난 대인 관계 및 서면 의사소통 능력
• ALO의 지침 원칙과 일치하고 구현
• 매장 내 모든 영역에서 지속적인 이동 필요
• 최대 50파운드를 들어 올리고, 밀고, 운반하거나 이동할 수 있는 능력
• 들어 올리고, 구부리고, 무릎을 꿇고, 기어가고, 비틀고, 사다리를 안전하게 오르내릴 수 있는 능력
• 전체 근무 시간 동안 서서 이동할 수 있는 능력
• 주말 및 공휴일 출근 가능 
• 서울 및 경기도 출근 가능 (현대백화점 목동점, 판교점은 New open store로, 회사 내부사정에 따라 타매장에 배정되실 수 있습니다.)

비주얼 리드 일정

비즈니스와 팀의 요구를 지원하는 균형 잡힌 일정을 구축하기 위해 모든 직원은 개방된 가용성을 가져야 하며, 피크일과 주말을 포함한 다양한 근무 시간을 기대합니다. 모든 직원은 예외 없이 미국 추수감사절 주간(블랙 프라이데이 및 추수감사절 주말 포함)부터 휴가 시즌 종료(1월 첫째 주)까지 회사의 블랙아웃 기간 동안 근무할 수 있어야 합니다.

지원 방법 : 지원하려면 완전한 지원 패키지를 이메일로 [*]에 제출하고, 제목란에 직책을 포함해야 합니다. 지원 패키지에는 자기소개서와 이력서가 포함되어야 합니다.

접수 확인 : 제공된 연락처 정보를 기반으로 이메일, 문자 메시지 또는 우편으로 지원서 접수를 확인합니다. [*] 영업일 이내에 확인을 받지 못한 경우, 저희에게 연락해 주세요.

문서 보관 및 반환 정책 : 채용 절차가 완료될 때까지 모든 지원 자료를 보관합니다. 절차가 끝난 후, 모든 전자 지원 파일은 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 파기됩니다. 우편으로 지원서를 제출한 경우, 채용 절차 종료 후 14일 이내에 연락해 주시면 귀하의 비용으로 14일 이내에 문서를 반환해 드립니다.

Objective

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Management Team. The Visual Lead will work closely with Operations & Visual Managers in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. This is an on-site store based position.

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations, guest experience, and visual standards
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
• Usage of company performance tools to evaluate associates and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Flow Experience Leader 

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
• Execute company-level operations-focused directives, projects and initiates, in partnership with leadership team to achieve goals & KPI’s
• Open and close the store in accordance with visual standards 

Visual Lead Qualifications 

• 2+ Years prior work experience in a client-centric, sales environment
• Proven leadership capabilities demonstrating excellent decision making
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies Alo’s Guiding Principles
• Requires constant movement in an around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.  

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-3

#li-onsite

직책: Sales & Service Manager (Assistant Store Manager)

역할 목표

판매 및 서비스 관리자는 매장에서 ALO의 비즈니스 및 고객 경험 전략을 담당하는 매장 리더십 팀의 일원입니다. 이 개인은 비즈니스 목표, 판매, 고객 경험 및 ALO의 가치를 충족시키기 위해 인재를 향상시키는 데 열정을 가지고 있습니다. 

이 역할의 최우선 목표는 매장에서 고객 경험이 뛰어나도록 보장하는 것입니다. 직무는 매장 내 및 후면을 포함하여 지속적인 이동이 필요합니다. 고객을 적극적으로 돕지 않을 때는 매장을 깨끗하고 안전하며 초대하고 효율적으로 운영하기 위해 필요한 다른 작업을 수행합니다.

Sales & Service Leader (판매 및 서비스 리더)

• 판매 기회를 조사하고 근본 원인을 파악하여 총괄 관리자와 협력하여 프로세스 또는 시스템 격차를 확대합니다.
• 판매 및 서비스 팀을 감독하여 고객 연결 수준과 기술 제품 교육을 평가하고 팀원들이 피드백과 코칭을 통해 격차를 해결하도록 지원하여 판매 층에서 뛰어난 고객 경험을 실행합니다.
• 고객과의 관계를 매일 구축합니다.
• 매장 전반에 걸쳐 판매 이니셔티브를 주도하고 인력 솔루션을 개발하여 효과적인 판매 층 커버리지를 보장합니다.
• 총괄 관리자와 협력하여 매장의 판매 및 서비스 전략을 구축하고 판매 및 서비스 팀과 함께 실행합니다.

Business Leader (비즈니스 리더)

• 총괄 관리자와 협력하여 회의 및 전화 회의에서 비즈니스를 대표합니다.
• 총괄 관리자와 협력하여 예산, 보고서 및 기타 비즈니스 데이터를 관리합니다. 지표(예: 비용, 판매율)를 포함하여 계획 프로세스(예: 분기별 비즈니스 검토 및 판매 계획)를 알립니다.
• 최적의 성과를 보호하기 위해 미래 계획 워크플로우 비즈니스 요구를 충족합니다.

People Leader (사람 리더)

• 판매, 서비스 및 커뮤니티 팀이 ALO 의 미션과 지침 원칙을 발휘하여 고객에게 우리가 누구인지, 무엇을 하는지, 왜 하는지를 효과적으로 전달하도록 보장합니다.
• 책임감, 지속적인 코칭, 인재 개발 및 운영 및 비주얼 팀 전반에 걸친 효과적인 의사소통을 통해 팀을 이끕니다.
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인을 구축합니다.
• 총괄 관리자/매장 관리자와 협력하여 최상의 비즈니스 전략을 우선시하는 효과적인 일정을 작성합니다.

Business Partner (비즈니스 파트너)

• ALO 판매 및 서비스 모델의 특정 전달물을 감독하여 운영 효율성을 보호합니다.
• 총괄 관리자/매장 관리자의 비전을 구현하고, 모든 수준의 조직 목표를 지원하기 위해 비즈니스 파트너와 협력합니다.
• 비즈니스 요구와 브랜드 문화를 균형 있게 조율하는 능력을 보여줍니다.

판매 및 서비스 리더십 자격

• 리테일 또는 관련 산업에서 3-5년의 리더십 경험
• MS Office(Word, Excel 및 Outlook)에 대한 실무 지식
• 뛰어난 대인 관계 및 의사소통 능력(구두 및 서면)
• 변화하는 환경에서 여러 작업을 처리할 수 있는 능력
• 독립적인 작업 윤리, 시간 관리 기술 및 개인 책임감
• 매장 내 모든 영역에서 지속적인 이동 필요
• ALO의 지침 원칙과 일치하고 구현
• 최대 50파운드를 들어 올리고, 밀고, 운반하거나 이동할 수 있는 능력
• 들어 올리고, 구부리고, 무릎을 꿇고, 기어가고, 비틀고, 사다리를 안전하게 오르내릴 수 있는 능력
• 전체 근무 시간 동안 서서 이동할 수 있는 능력
• 주말 및 공휴일을 포함한 스케줄 근무 
• 서울 및 경기도권 출근 가능 ( 현대목동점, 판교점은 New open store로, 회사 내부사정에 따라 타매장에 배정되실 수 있습니다.)

판매 및 서비스 관리자 일정

비즈니스와 팀의 요구를 지원하는 균형 잡힌 일정을 구축하기 위해 모든 직원은 개방된 가용성을 가져야 하며, 오픈, 마감 및 주말 근무 시간을 기대합니다. 모든 직원은 예외 없이 미국 추수감사절 주간(블랙 프라이데이 및 추수감사절 주말 포함)부터 휴가 시즌 종료(1월 첫째 주)까지 회사의 블랙아웃 기간 동안 근무할 수 있어야 합니다. 

지원 방법: 지원하려면 완전한 지원 패키지를 이메일로 [*]에 제출하고, 제목란에 직책을 포함해야 합니다. 지원 패키지에는 자기소개서와 이력서가 포함되어야 합니다.

접수 확인 : 제공된 연락처 정보를 기반으로 이메일, 문자 메시지 또는 우편으로 지원서 접수를 확인합니다. [*] 영업일 이내에 확인을 받지 못한 경우, 저희에게 연락해 주세요.

Overview

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s values. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies Alo’s guiding principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request. 

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#li-onsite

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Team Introduction - Rocket Growth

Rocket Growth is a Coupang Fulfillment business that enables sellers to offer best-in-class delivery and post purchase experience to customers. With Rocket Growth, sellers’ products get the Jet Delivery badge and are delivered to customers via Coupang’s Rocket delivery network. Rocket Growth is the fastest growing team in Coupang and has an exciting roadmap of products and features in the pipeline. We are hiring driven leaders who are excited to solve tough problems and like to collaborate with brilliant individuals to innovate and create history.

The Rocket Growth's Program Management team delivers critical projects and develops and implements innovative business programs to wow our customers. We maintain a holistic view of the Rocket Growth business, cultivating ideas for new services and offerings and partnering with cross-functional stakeholders across the company to bring ideas to life. We touch all areas of the business as projects/program span the spectrum of operations. We are data and delivery obsessed and are never settled with the status quo. We’re business leaders and experts in project and program management who tailor project processes to deliver the most value as quickly as possible. As a Senior Staff, Program Manager you will be responsible for initiating, planning, and delivering impactful projects and programs that improve Coupang’s Rocket Growth offerings. You will be responsible for coming up with creative solutions to the most challenging business problems and leveraging your project management expertise to make the difficult look easy. You work closely with and can seamlessly influence executive leaders and product/operations teams.

Responsibilities

• Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach.
• Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success.
• Own and Manage implementation E2E from Project charter, roadmap, plan, design, build, execute, deliver and monitor performance & adoption.
• Excellent cross-group collaboration and communication skills
• Strong problem-solving skills, analytical capabilities, and attention to detail
• Reviews and contributes to ecosystem design.

Basic Qualifications 

• Minimum of 10 Years of Technical Program Management experience
• Extensive experience and demonstrated success in project/program management and business management.
• Deep knowledge of and experience in Ecommerce operations.
• Strong problem-solving mindset and logical data-driven thinking.
• Deep-dive and process-driven skillsets.
• Experience in working in a startup environment (quick decision making, fast scale up).
• Ability to collaborate and align strategy with leadership while driving execution efficiency.
• Ability to meet tight deadlines and achieve effective results in a fast-paced and dynamic environment; effective multi-tasking skills are vital.
• Ability to balance strategy with strong operational skills.
• Able to understand, deconstruct, streamline and optimize complex business processes.
• Education in technical discipline / MBA preferred.
• Project management certification preferred.
• (Preferred) Excellent communications skills in both Korean and English

Location: Seoul, South Korea (잠실 쿠팡오피스)

Recruitment Process and Others

Recruitment Process

• Application Review - Virtual Interviews – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

전형 절차 및 안내 사항 

• 전형 절차 
  • 서류전형(영문지원서) - 대면(화상)면접1 - 대면(화상)면접2 - 오퍼 - 최종 합격
  • 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
  • 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 

• 참고 사항 
  • 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
  • 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
  • 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
  • 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.
  • 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 

개인정보 처리방침   

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy   

서류 반환 정책   

1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 
2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  
4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다. 

Job’s mission

At ASM, our success with strategic customers is built on exceptional service leadership.
As Director, Field Service for the Samsung Account, you will play a defining role in shaping and leading ASM’s service partnership with one of the world’s most advanced semiconductor manufacturers.

This is a high-impact, executive-facing leadership role where you will own end-to-end field service delivery for Samsung across Korea and the United States, ensuring operational excellence, trusted partnerships, and long-term business success. Reporting directly to the Samsung Account General Manager, you will lead a large, highly skilled organization of approximately 100 service professionals, operating in a fast-paced, mission-critical fab environment.

What you will be working on

• Lead the global Field Service strategy for ASM’s Samsung Account, aligning service execution with customer roadmaps and ASM’s long-term business objectives
• Inspire, develop, and manage a ~100-person Field Service and Service Operations organization, fostering a culture of accountability, safety, and continuous improvement
• Act as the senior service leader and escalation owner for Samsung, ensuring rapid resolution of critical issues and consistent delivery of world-class service
• Build and sustain trusted, executive-level relationships with key Samsung stakeholders across engineering, operations, and leadership teams
• Drive service performance excellence, including equipment uptime, service quality, workforce effectiveness, and customer satisfaction
• Partner closely with Account Management, Business Units, Engineering, and Global Service organizations to solve complex technical and operational challenges
• Anticipate customer investment cycles and proactively align service capacity, capabilities, and organizational readiness
• Champion talent development, succession planning, and leadership pipeline growth within the Samsung-dedicated service organization

What we are looking for

• 20+ years of experience in the semiconductor equipment or related capital equipment industry
• Proven experience directly supporting or managing the Samsung Account in a customer-facing leadership role
• Strong background with ALD equipment (Thermal ALD, PEALD, or equivalent technologies); experience with ASM or comparable equipment suppliers is welcome
• Demonstrated success leading large-scale field service or technical organizations, ideally across multiple sites and regions
• Ability to operate effectively at both strategic and hands-on operational levels in demanding, high-expectation customer environments
• Excellent communication and influencing skills with senior customer and internal stakeholders on a global scale

What sets you apart

• Direct experience supporting Samsung Foundry, Memory businesses
• Master’s degree or higher in Engineering or a related technical discipline; MBA or equivalent business leadership education preferred
• Proven experience leading service or operations for top‑tier global semiconductor customers
• Deep understanding of fab operations, customer escalation management, and long‑term service partnership models
• Strong track record of success in matrixed, global organizations with complex stakeholder environments

We are hiring a Senior Product Policy Manager with expertise in regional compliance and localized policy contextualization for Korea. You will join a growing team that works across the Americas, Europe, Middle East, Africa, LatAm, Oceania, India and Asia-Pacific, and is responsible for aligning Roblox's product with global and regional norms by adapting our policies to evolving international and regional regulations and expectations. 

A member of the Product Policy team, you will have a global impact on our policy and safety strategy. You will collaborate internally with our product, engineering, business, legal, public policy, marketing, communications, and operations teams to help drive the business forward on a foundation of safety & civility. 

You will:

• Collaborate with our Legal and Public Policy teams to articulate Roblox's Safety vision, policies and standards to regulators globally
• Adapt Roblox’s global policies to regional markets and work with our Moderation Operations team to ensure they are effectively enforced
• Analyze the landscape across industry and regulatory activity to proactively anticipate and address risks to Roblox and our users
• Work directly with our product and operations teams to guide the development and use of enforcement systems and safety tools for compliance with Roblox policies and local laws
• Work closely with the Product Policy Manager for Global Age Ratings to ensure compliant game ratings across various regions
• This role requires participation in an on call rotation occasionally 

You have:

• 6+ years of experience in online Trust & Safety and/or Product Policy
• Master’s degree or equivalent experience
• Background in content policy development for global platforms, with a focus on regional policy
• Strong written and verbal communication skills; Able to distill complex issues into their core components, analyze possible solutions, and propose viable policy paths forward 
• Strong product / technical understanding as a foundation for creative problem solving
• Experience working directly with senior company leaders and presenting to executives
• Fluent language skills in English and Korean (Required)
• Knowledge of Korean regulations
• Experience working with the Game Rating and Administration Committee (GRAC) in Korea and the International Age Rating Coalition (IARC)
• Experience working on matters of international policy with global regulators and articulating complex policy issues

역할 : Store Manager 

역할 세부 목표

매장 매니저는 매장 비즈니스의 모든 측면을 이끌고 관리하며 지속적으로 발전시킬 책임이 있습니다. 또한, ALO 미션에 부합하는 긍정적이고 생산성 높은 업무 환경을 조성하고 관리합니다. 그뿐만 아니라 매출 및 수익 세부 목표, 운영 세부 목표, 머천다이징 표준을 지속적으로 달성하고 매우 성공적인 판매, 운영 및 비주얼 팀을 개발해 나가야 합니다.

비즈니스 리더

• 매장 리테일 전략 수립 및 실행
• 고객층 및 경쟁 브랜드와 관련된 국내 시장 지식 보유
• 매장 성공에 영향을 미치는 비즈니스 트렌드 이해
• KPI를 활용하여 비즈니스 성장 전략을 수립하고 지원하는 뛰어난 비즈니스 감각 보유
• 회사 툴, 인센티브 및 전략을 활용해 매출 목표 달성을 지원하여 팀 주도

인재 리더

• 매장 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 역량 개발, 성과 관리, 트레이닝, 지속적인 코칭을 통해 성장, 책임, 포용성을 중시하는 환경 조성
• 동료에 대한 인재 분석을 실시하고 주요 역할 및 포지션을 위한 커리어 발전 계획을 수립하여 우수한 인재를 계속해서 유지하고 이직률을 줄임
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축

운영 리더

• 판매 및 서비스, 운영, 비주얼 매니저를 감독하여 모든 주요 전략 실행
• 주요 운영 및 비주얼 가이드라인 실행을 감독하고 지원
• 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
• 안전한 근무 환경을 조성하고 효율적인 운영 지원
• 비즈니스 성과를 내는 동시에 인력 효율성을 유지하도록 스케줄 설정

FLOW 경험 리더

• 다른 부서의 비즈니스 파트너와 협력하여 조직 목표 달성을 지원
• ALO 홍보 대사로서 ALO 미션에 부합하는 문화 확립
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유
• 목표와 KPI 달성을 위해 매장 전반에 효과적인 커뮤니케이션 전략 수립 및 구현

매장 매니저 자격 요건

• 리테일 또는 관련 업계 리더십 경력 7년 이상
• MS Office(Word, Excel, Outlook) 관련 실무 지식
• 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
• 빠르게 변화하는 혁신적인 환경에서 비즈니스를 성장시켜 스스로 큰 동기를 부여
• 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
• ALO의 기본 원칙 준수 및 체화
• 기업가 정신을 갖추고 경영인 마인드 소유
• 매장의 모든 구역을 계속 다녀야 함
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
• 근무 내내 서 있고 움직일 수 있음
• 주말 및 공휴일 등 스케줄 근무 가능 (오픈, 마감 모두 포함)
• 서울, 수도권 내 근무 가능자 

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team. 

Business Leader 

• Develop and execute the brand's retail strategies 

• Local market knowledge of clientele base and brand competitors 

• Aware of business trends that relate to the success of the store and brand 

• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies 

• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do 

• Fosters an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  

• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction 

• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Partner with Operations & Visual Manager to maximize inventory accuracy and ensure replenishment needs are met 

• Oversee and support execution of key operational and visual guidelines  

• Champion strong visual standards for the salesfloor by leveraging business performance data 

• Support a safe work environment and efficient operation  

• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 

• Is an ALO ambassador and creates a culture that aligns with our mission 

• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 7+ years of retail or related industry leadership experience  

• Working knowledge of MS Office (Word, Excel and Outlook)  

• Extraordinary interpersonal and communication skills, both verbal and written 

• Highly Motivated by driving business in a fast-paced, innovative environment 

• Business owner mindset with an entrepreneurial spirit  

• Independent work ethic, time management skills, and personal accountability 

• Aligns with and embodies ALO’s Guiding Principles 

• Requires constant movement in and around all areas of store  

• Ability to lift, push, carry or otherwise move up to 50 pounds 

• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder 
• Ability to stand and move for an entire shift 

Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

How to Apply: 

To apply, please submit your complete application package via email to [*], and be sure to include the position title in the subject line. Your application package must include a cover letter and resume. 

Confirmation of Receipt

We will confirm receipt of your application via email, text message, or mail, based on the contact information you provide. If you don't receive a confirmation within [*]  business days, feel free to follow up with us. 

Recruitment Timeline

We will keep you updated on any changes to the recruitment schedule, including delays, via email or text message. Below is the anticipated timeline for the recruitment process: 

• Application Deadline: [*] (e.g., 30 Days from Job Posting Date)
• Initial Application Review: [*] (e.g., within 2 weeks after the application deadline)
• Interviews: [*] (e.g., Within 1 month after the application deadline)
• Final Decision: [*] (e.g., within 2 weeks after the last interview) 

Please note that this timeline is subject to change based on the volume of applications and scheduling requirements. 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request. 

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-4

#li-onsite

역할 : Store Manager 

역할 세부 목표

매장 매니저는 매장 비즈니스의 모든 측면을 이끌고 관리하며 지속적으로 발전시킬 책임이 있습니다. 또한, ALO 미션에 부합하는 긍정적이고 생산성 높은 업무 환경을 조성하고 관리합니다. 그뿐만 아니라 매출 및 수익 세부 목표, 운영 세부 목표, 머천다이징 표준을 지속적으로 달성하고 매우 성공적인 판매, 운영 및 비주얼 팀을 개발해 나가야 합니다.

비즈니스 리더

• 매장 리테일 전략 수립 및 실행
• 고객층 및 경쟁 브랜드와 관련된 국내 시장 지식 보유
• 매장 성공에 영향을 미치는 비즈니스 트렌드 이해
• KPI를 활용하여 비즈니스 성장 전략을 수립하고 지원하는 뛰어난 비즈니스 감각 보유
• 회사 툴, 인센티브 및 전략을 활용해 매출 목표 달성을 지원하여 팀 주도

인재 리더

• 매장 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 역량 개발, 성과 관리, 트레이닝, 지속적인 코칭을 통해 성장, 책임, 포용성을 중시하는 환경 조성
• 동료에 대한 인재 분석을 실시하고 주요 역할 및 포지션을 위한 커리어 발전 계획을 수립하여 우수한 인재를 계속해서 유지하고 이직률을 줄임
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축

운영 리더

• 판매 및 서비스, 운영, 비주얼 매니저를 감독하여 모든 주요 전략 실행
• 주요 운영 및 비주얼 가이드라인 실행을 감독하고 지원
• 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
• 안전한 근무 환경을 조성하고 효율적인 운영 지원
• 비즈니스 성과를 내는 동시에 인력 효율성을 유지하도록 스케줄 설정

FLOW 경험 리더

• 다른 부서의 비즈니스 파트너와 협력하여 조직 목표 달성을 지원
• ALO 홍보 대사로서 ALO 미션에 부합하는 문화 확립
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유
• 목표와 KPI 달성을 위해 매장 전반에 효과적인 커뮤니케이션 전략 수립 및 구현

매장 매니저 자격 요건

• 리테일 또는 관련 업계 리더십 경력 7년 이상
• MS Office(Word, Excel, Outlook) 관련 실무 지식
• 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
• 빠르게 변화하는 혁신적인 환경에서 비즈니스를 성장시켜 스스로 큰 동기를 부여
• 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
• ALO의 기본 원칙 준수 및 체화
• 기업가 정신을 갖추고 경영인 마인드 소유
• 매장의 모든 구역을 계속 다녀야 함
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
• 근무 내내 서 있고 움직일 수 있음
• 주말 및 공휴일 등 스케줄 근무 가능 (오픈, 마감 모두 포함)
• 판교점(서울 및 수도권)  근무 가능자 

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team. 

Business Leader 

• Develop and execute the brand's retail strategies 

• Local market knowledge of clientele base and brand competitors 

• Aware of business trends that relate to the success of the store and brand 

• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies 

• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do 

• Fosters an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  

• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction 

• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Partner with Operations & Visual Manager to maximize inventory accuracy and ensure replenishment needs are met 

• Oversee and support execution of key operational and visual guidelines  

• Champion strong visual standards for the salesfloor by leveraging business performance data 

• Support a safe work environment and efficient operation  

• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 

• Is an ALO ambassador and creates a culture that aligns with our mission 

• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 7+ years of retail or related industry leadership experience  

• Working knowledge of MS Office (Word, Excel and Outlook)  

• Extraordinary interpersonal and communication skills, both verbal and written 

• Highly Motivated by driving business in a fast-paced, innovative environment 

• Business owner mindset with an entrepreneurial spirit  

• Independent work ethic, time management skills, and personal accountability 

• Aligns with and embodies ALO’s Guiding Principles 

• Requires constant movement in and around all areas of store  

• Ability to lift, push, carry or otherwise move up to 50 pounds 

• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder 
• Ability to stand and move for an entire shift 

Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

How to Apply: 

To apply, please submit your complete application package via email to [*], and be sure to include the position title in the subject line. Your application package must include a cover letter and resume. 

Confirmation of Receipt

We will confirm receipt of your application via email, text message, or mail, based on the contact information you provide. If you don't receive a confirmation within [*]  business days, feel free to follow up with us. 

Recruitment Timeline

We will keep you updated on any changes to the recruitment schedule, including delays, via email or text message. Below is the anticipated timeline for the recruitment process: 

• Application Deadline: [*] (e.g., 30 Days from Job Posting Date)
• Initial Application Review: [*] (e.g., within 2 weeks after the application deadline)
• Interviews: [*] (e.g., Within 1 month after the application deadline)
• Final Decision: [*] (e.g., within 2 weeks after the last interview) 

Please note that this timeline is subject to change based on the volume of applications and scheduling requirements. 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request. 

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-4

#li-onsite

Assistant Store Manager - Sales & Service (Sales&Service Manager)

Assistant Store Manager - Operations & Visual (Operations&Visual Manager, 경우에 따라 두 카테고리가 나뉘어질 수 있습니다.)

Sales&Service Manager

판매 및 서비스 매니저는 매장 리더십 팀의 일원으로서, 매장 내 ALO 비즈니스 및 고객 경험을 담당합니다. 비즈니스 목표치, 판매, 고객 경험 그리고 ALO 가치관을 실천하는 인재 육성에 열정적입니다. 이 역할의 목표는 고객에게 탁월한 매장 경험을 제공하게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

판매 및 서비스 리더

• 총괄 매니저와 파트너로서 협력하여 판매 기회를 살피고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 고객과의 상호작용 및 기술적인 제품 안내 수준을 평가하고 팀원이 부족한 점을 보완하는 데 도움이 되는 피드백과 코칭을 제공하는 방식으로 판매 및 서비스 팀을 감독하여 매장에서의 탁월한 고객 경험 제공을 지원
• 매일 지속적으로 고객과 관계 형성
• 인력 솔루션을 개발하여 효과적인 매장 운영을 돕고, 매장 전반의 판매 이니셔티브를 주도
• 총괄 매니저와 파트너로서 협력하여 매장의 판매 및 서비스 전략을 수립하고 판매 및 서비스 팀과 함께 구현

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 판매, 서비스, 커뮤니티 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, 효과적인 커뮤니케이션을 정기적으로 장려하여 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄 매니저/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

비즈니스 파트너

• ALO 판매 및 서비스 모델을 기반으로 특정 경험 제공의 실행을 감독하여 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 모든 수준의 조직 목표 달성을 지원
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Operations&Visual Manager

역할 세부 목표

운영 및 비주얼 매니저는 매장 리더십 팀의 일원으로서 매장 내 ALO 운영 및 비주얼 전략을 담당합니다. 또한 재고 관리, 인력 계획, 스케줄 관리, 비주얼 구현에 열정적이며, 효율적이고 효과적인 매장 운영에 집중합니다. 이 역할의 목표는 매장이 언제든지 고객을 맞이할 만반의 준비를 갖추게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

운영 및 비주얼 리더

• 주요 운영 및 비주얼 프로세스 실행을 감독하고 지원
• 총괄 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
• 재고 품목 개수의 정확성을 보장하고 효과적인 제품 입고를 위해 직원 근무 시간을 조율하여 판매율 관리 지원
• 안전한 근무 환경을 조성하고 효율적인 운영 지원

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 운영 및 비주얼 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, KPI 또는 결과 중심의 효과적인 커뮤니케이션 장려를 통해 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

FLOW 경험 리더

• FLOW 경험 제공을 감독하는 동시에 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 조직의 목표 달성을 지원하고 재고 및 판매 공간의 KPI 달성
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

Objective 

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

자격 요건

• 리테일 또는 관련 업계 리더십 경력 3~5년
• MS Office(Word, Excel, Outlook) 관련 실무 지식
• 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
• 변화하는 환경에서 여러 업무를 동시에 처리할 수 있는 능력으로 민첩성 발휘
• 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
• 매장의 모든 구역을 계속 이동해야 함
• ALO의 기본 원칙 준수 및 체화
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
• 근무 내내 서 있고 움직일 수 있음
• 주말 및 공휴일, 오픈/마감조 근무 가능 
• 서울, 수도권 내 근무 가능

스케줄

비즈니스와 팀의 요구를 충족할 수 있는 균형 잡힌 스케줄 계획을 위해, 모든 정규직 직원은 매장 오픈 시간, 매장 마감 시간 그리고 주말에 근무할 수 있어야 합니다. 모든 직원은 예외 없이 미국 추수감사절(블랙 프라이데이, 추수감사절 주말 포함)부터 연말 시즌 마지막(1월 첫째 주)까지로 (로컬사정에 따라 해당 기간은 변경될 수 있습니다.) 회사가 규정한 휴가 금지 기간에 근무할 수 있어야 합니다.

문서 보존 및 반환 정책

모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.

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Assistant Store Manager - Sales & Service (Sales&Service Manager)

Assistant Store Manager - Operations & Visual (Operations&Visual Manager, 경우에 따라 두 카테고리가 나뉘어집니다.) 

Sales&Service Manager

판매 및 서비스 매니저는 매장 리더십 팀의 일원으로서, 매장 내 ALO 비즈니스 및 고객 경험을 담당합니다. 비즈니스 목표치, 판매, 고객 경험 그리고 ALO 가치관을 실천하는 인재 육성에 열정적입니다. 이 역할의 목표는 고객에게 탁월한 매장 경험을 제공하게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

판매 및 서비스 리더

• 총괄 매니저와 파트너로서 협력하여 판매 기회를 살피고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 고객과의 상호작용 및 기술적인 제품 안내 수준을 평가하고 팀원이 부족한 점을 보완하는 데 도움이 되는 피드백과 코칭을 제공하는 방식으로 판매 및 서비스 팀을 감독하여 매장에서의 탁월한 고객 경험 제공을 지원
• 매일 지속적으로 고객과 관계 형성
• 인력 솔루션을 개발하여 효과적인 매장 운영을 돕고, 매장 전반의 판매 이니셔티브를 주도
• 총괄 매니저와 파트너로서 협력하여 매장의 판매 및 서비스 전략을 수립하고 판매 및 서비스 팀과 함께 구현

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 판매, 서비스, 커뮤니티 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, 효과적인 커뮤니케이션을 정기적으로 장려하여 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄 매니저/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

비즈니스 파트너

• ALO 판매 및 서비스 모델을 기반으로 특정 경험 제공의 실행을 감독하여 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 모든 수준의 조직 목표 달성을 지원
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Operations&Visual Manager

역할 세부 목표

운영 및 비주얼 매니저는 매장 리더십 팀의 일원으로서 매장 내 ALO 운영 및 비주얼 전략을 담당합니다. 또한 재고 관리, 인력 계획, 스케줄 관리, 비주얼 구현에 열정적이며, 효율적이고 효과적인 매장 운영에 집중합니다. 이 역할의 목표는 매장이 언제든지 고객을 맞이할 만반의 준비를 갖추게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

운영 및 비주얼 리더

• 주요 운영 및 비주얼 프로세스 실행을 감독하고 지원
• 총괄 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
• 재고 품목 개수의 정확성을 보장하고 효과적인 제품 입고를 위해 직원 근무 시간을 조율하여 판매율 관리 지원
• 안전한 근무 환경을 조성하고 효율적인 운영 지원

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 운영 및 비주얼 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, KPI 또는 결과 중심의 효과적인 커뮤니케이션 장려를 통해 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

FLOW 경험 리더

• FLOW 경험 제공을 감독하는 동시에 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 조직의 목표 달성을 지원하고 재고 및 판매 공간의 KPI 달성
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

Objective 

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

자격 요건

• 리테일 또는 관련 업계 리더십 경력 3~5년
• MS Office(Word, Excel, Outlook) 관련 실무 지식
• 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
• 변화하는 환경에서 여러 업무를 동시에 처리할 수 있는 능력으로 민첩성 발휘
• 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
• 매장의 모든 구역을 계속 이동해야 함
• ALO의 기본 원칙 준수 및 체화
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
• 근무 내내 서 있고 움직일 수 있음
• 주말 및 공휴일, 오픈/마감조 근무 가능 
• 서울, 수도권 내 근무 가능

스케줄

비즈니스와 팀의 요구를 충족할 수 있는 균형 잡힌 스케줄 계획을 위해, 모든 정규직 직원은 매장 오픈 시간, 매장 마감 시간 그리고 주말에 근무할 수 있어야 합니다. 모든 직원은 예외 없이 미국 추수감사절(블랙 프라이데이, 추수감사절 주말 포함)부터 연말 시즌 마지막(1월 첫째 주)까지로 (로컬사정에 따라 해당 기간은 변경될 수 있습니다.) 회사가 규정한 휴가 금지 기간에 근무할 수 있어야 합니다.

문서 보존 및 반환 정책

모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.

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직책: Operation Associate (PT30/주30시간)

역할 세부 목표

운영 어소시에이트는 매장 팀의 일원으로서, 수익성과 효율성 향상을 담당합니다. 운영 어소시에이트는 운영 및 비주얼 관리 팀과 긴밀하게 협업하여 업무를 개시 및 완료하고 팀에 피드백을 제공하여 전체 매장 운영을 지원하는 동시에 최적의 결과를 달성하도록 돕습니다. 이 역할은 매장근무를 기반으로 합니다.

주요 업무

• 재고 정확성을 극대화하고 재고손실을 줄이는 데 집중하여 재고 관리 프로세스를 효율적으로 실행 
• 총괄/매장 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고 
• 출하, 수령 및 처리, 반품 이관, 판매 공간 정리, 일일 중간 제품 확충, 제품 재배치, 비품 관리 등의 주요 운영 업무 실행 지원 
• 강력한 판매 공간 비주얼 표준 유지 및 적용 
• 긴밀한 협업을 바탕으로 보고, 예산, 비용, 재고 관리, 비품, 벤더 관계, 기술, 설비를 관리함으로써 매장 전반을 유지 관리하고 운영 성과 극대화 
• 강력한 창고 표준 및 프로세스를 통해 안전한 근무 환경 조성과 효율적인 운영 지원 • 판매 공간에서 능동적으로 움직이며 비즈니스, 팀, 고객의 요구를 파악 및 충족 
• 운영 및 비주얼 관리 팀과 파트너로서 협력하여 회사 수준의 운영 중심 지침, 프로젝트, 이니셔티브 실행 
• 출하 처리를 돕고 원활한 제품 흐름(비주얼 머천다이징 배치, 일일 제품 적시 확충 포함) 지원 
• 지표를 활용하여 비즈니스 성장 전략 수립을 지원하는 뛰어난 비즈니스 감각 보유 
• 고객의 요구를 신속하게 충족하고 효과적으로 고객 만족 실현 • 제품 관련 우려를 파악하고 재고 요구를 전달하여 비즈니스 목표 달성 지원 
• 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

운영 어소시에이트 자격 요건

• 고객 중심 환경, 판매 또는 운영 부문에서 1년 이상 경력 보유 
• 매장의 모든 구역을 계속 다녀야 함 
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음 
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음 
• 근무 내내 서 있고 움직일 수 있음 
• 고객 서비스와 우수한 경험 제공에 대한 열정을 갖고 있음 
• 결과를 달성하고 개인과 팀으로서 우수한 성과를 내고자 하는 목표 의식을 갖고 스스로 동기 부여 
• ALO의 기본 원칙 준수 및 체화
• 주말,공휴일 근무를 포함한 스케줄 근무 가능한 분 
• 주30시간이상 /주4-5일 근무가 가능한 분 

문서 보존 및 반환 정책

모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.

결과 통지

모든 지원자에 대해 이메일 또는 문자 메시지로 채용 결정을 통지합니다. 귀중한 시간을 내어 채용 프로세스에 참여해 주셔서 감사하며, 새로운 소식이 있으면 모든 지원자에게 시의적절하게 알려드리겠습니다.

Role Objective 

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships  

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.  

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-2

#li-onsite

직책: Operation Associate (PT30/주30시간)

역할 세부 목표

운영 어소시에이트는 매장 팀의 일원으로서, 수익성과 효율성 향상을 담당합니다. 운영 어소시에이트는 운영 및 비주얼 관리 팀과 긴밀하게 협업하여 업무를 개시 및 완료하고 팀에 피드백을 제공하여 전체 매장 운영을 지원하는 동시에 최적의 결과를 달성하도록 돕습니다. 이 역할은 매장근무를 기반으로 합니다.

주요 업무

• 재고 정확성을 극대화하고 재고손실을 줄이는 데 집중하여 재고 관리 프로세스를 효율적으로 실행 
• 총괄/매장 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고 
• 출하, 수령 및 처리, 반품 이관, 판매 공간 정리, 일일 중간 제품 확충, 제품 재배치, 비품 관리 등의 주요 운영 업무 실행 지원 
• 강력한 판매 공간 비주얼 표준 유지 및 적용 
• 긴밀한 협업을 바탕으로 보고, 예산, 비용, 재고 관리, 비품, 벤더 관계, 기술, 설비를 관리함으로써 매장 전반을 유지 관리하고 운영 성과 극대화 
• 강력한 창고 표준 및 프로세스를 통해 안전한 근무 환경 조성과 효율적인 운영 지원 • 판매 공간에서 능동적으로 움직이며 비즈니스, 팀, 고객의 요구를 파악 및 충족 
• 운영 및 비주얼 관리 팀과 파트너로서 협력하여 회사 수준의 운영 중심 지침, 프로젝트, 이니셔티브 실행 
• 출하 처리를 돕고 원활한 제품 흐름(비주얼 머천다이징 배치, 일일 제품 적시 확충 포함) 지원 
• 지표를 활용하여 비즈니스 성장 전략 수립을 지원하는 뛰어난 비즈니스 감각 보유 
• 고객의 요구를 신속하게 충족하고 효과적으로 고객 만족 실현 • 제품 관련 우려를 파악하고 재고 요구를 전달하여 비즈니스 목표 달성 지원 
• 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

운영 어소시에이트 자격 요건

• 고객 중심 환경, 판매 또는 운영 부문에서 1년 이상 경력 보유 
• 매장의 모든 구역을 계속 다녀야 함 
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음 
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음 
• 근무 내내 서 있고 움직일 수 있음 
• 고객 서비스와 우수한 경험 제공에 대한 열정을 갖고 있음 
• 결과를 달성하고 개인과 팀으로서 우수한 성과를 내고자 하는 목표 의식을 갖고 스스로 동기 부여 
• ALO의 기본 원칙 준수 및 체화
• 주말,공휴일 근무를 포함한 스케줄 근무 가능한 분 
• 주30시간이상 /주4-5일 근무가 가능한 분 

문서 보존 및 반환 정책

모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.

결과 통지

모든 지원자에 대해 이메일 또는 문자 메시지로 채용 결정을 통지합니다. 귀중한 시간을 내어 채용 프로세스에 참여해 주셔서 감사하며, 새로운 소식이 있으면 모든 지원자에게 시의적절하게 알려드리겠습니다.

Role Objective 

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships  

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.  

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-2

#li-onsite

직책: Operation Associate (PT30/주30시간)

역할 세부 목표 

운영 어소시에이트는 매장 팀의 일원으로서, 수익성과 효율성 향상을 담당합니다. 운영 어소시에이트는 운영 및 비주얼 관리 팀과 긴밀하게 협업하여 업무를 개시 및 완료하고 팀에 피드백을 제공하여 전체 매장 운영을 지원하는 동시에 최적의 결과를 달성하도록 돕습니다. 이 역할은 매장근무를 기반으로 합니다.

주요 업무

• 재고 정확성을 극대화하고 재고손실을 줄이는 데 집중하여 재고 관리 프로세스를 효율적으로 실행 
• 총괄/매장 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고 
• 출하, 수령 및 처리, 반품 이관, 판매 공간 정리, 일일 중간 제품 확충, 제품 재배치, 비품 관리 등의 주요 운영 업무 실행 지원 
• 강력한 판매 공간 비주얼 표준 유지 및 적용 
• 긴밀한 협업을 바탕으로 보고, 예산, 비용, 재고 관리, 비품, 벤더 관계, 기술, 설비를 관리함으로써 매장 전반을 유지 관리하고 운영 성과 극대화 
• 강력한 창고 표준 및 프로세스를 통해 안전한 근무 환경 조성과 효율적인 운영 지원 • 판매 공간에서 능동적으로 움직이며 비즈니스, 팀, 고객의 요구를 파악 및 충족 
• 운영 및 비주얼 관리 팀과 파트너로서 협력하여 회사 수준의 운영 중심 지침, 프로젝트, 이니셔티브 실행 
• 출하 처리를 돕고 원활한 제품 흐름(비주얼 머천다이징 배치, 일일 제품 적시 확충 포함) 지원 
• 지표를 활용하여 비즈니스 성장 전략 수립을 지원하는 뛰어난 비즈니스 감각 보유 
• 고객의 요구를 신속하게 충족하고 효과적으로 고객 만족 실현 • 제품 관련 우려를 파악하고 재고 요구를 전달하여 비즈니스 목표 달성 지원 
• 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

운영 어소시에이트 자격 요건

• 고객 중심 환경, 판매 또는 운영 부문에서 1년 이상 경력 보유 
• 매장의 모든 구역을 계속 다녀야 함 
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음 
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음 
• 근무 내내 서 있고 움직일 수 있음 
• 고객 서비스와 우수한 경험 제공에 대한 열정을 갖고 있음 
• 결과를 달성하고 개인과 팀으로서 우수한 성과를 내고자 하는 목표 의식을 갖고 스스로 동기 부여 
• ALO의 기본 원칙 준수 및 체화
• 주말,공휴일 근무를 포함한 스케줄 근무 가능한 분 
• 주30시간이상 /주4-5일 근무가 가능한 분 

문서 보존 및 반환 정책

모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.

결과 통지

모든 지원자에 대해 이메일 또는 문자 메시지로 채용 결정을 통지합니다. 귀중한 시간을 내어 채용 프로세스에 참여해 주셔서 감사하며, 새로운 소식이 있으면 모든 지원자에게 시의적절하게 알려드리겠습니다.

Role Objective 

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships  

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.  

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-2

#li-onsite

Summary

Gruve의 Lead AI Engineer는 기업용 AI 솔루션의 제안(Pre-sales)부터 실제 구축(Delivery)까지의 전 과정을 진두지휘하는 핵심 리더입니다.

기술적 깊이는 물론, 비즈니스 관점에서 고객의 문제를 정의하고 팀을 이끌어 솔루션을 성공적으로 안착시킬 수 있는 분을 모십니다. 컨설팅 및 SI 환경에서 고성능 엔지니어링 팀을 리드해 본 경험이 있는 분이라면 Gruve의 AI 전환(AX) 여정에 큰 힘이 될 것입니다.

주요 업무

• 팀 리딩 및 성장: AI/ML 엔지니어 팀을 구성하고, 개개인의 기술적 역량 강화와 성과 관리를 책임집니다.

• 기술 제안 및 설계: 세일즈 팀과 협력하여 고객사의 요구사항을 분석하고, 최적의 AI 아키텍처 제안 및 기술 데모를 주도합니다.

• 엔드 투 엔드(End-to-End) 딜리버리: 솔루션의 설계부터 실제 배포, 안정화까지 전체 프로젝트 생애 주기를 관리하며 품질과 확장성을 보장합니다.

• 기술 자문: 엔터프라이즈 고객의 신뢰받는 기술 파트너로서, 프로젝트 전 과정에서 전문적인 인사이트를 제공합니다.

• 엔지니어링 표준 수립: MLOps 도입, 시스템 아키텍처 고도화 등 팀 내 엔지니어링 모범 사례(Best Practice)를 정의하고 전파합니다.

자격 요건

• 5년 이상의 소프트웨어 엔지니어링 경력 (AI/ML 관련 프로젝트 경험 필수)

• 피플 매니징 경험: 팀 빌딩, 채용, 성과 관리 등 팀 리더로서의 실질적인 경험이 있으신 분

• 기술 제안(Pre-sales) 경험: 고객 대상 솔루션 제안 및 기술 프리젠테이션이 가능하신 분

• AI/ML 도메인 지식: NLP, LLM, 데이터 플랫폼 등 최신 AI 기술에 대한 깊은 이해도를 보유하신 분

• 영어 커뮤니케이션: 글로벌 팀 및 고객사와 원활한 비즈니스 소통(메일, 회의)이 가능하신 분

우대 사항 (Preferred Qualifications)

• IT 컨설팅, 전문 서비스(Professional Services), 또는 SI 환경에서의 근무 경험

• MLOps 구축, 클라우드 플랫폼(AWS/GCP/Azure), Kubernetes 기반 대규모 배포 경험

• 엔터프라이즈급 AI 전환(AX) 프로젝트 또는 대규모 AI 솔루션 도입 완수 경험

• 생성형 AI(GenAI) 및 LLM 기반 애플리케이션 아키텍처 설계 경험

• 글로벌 협업 환경 또는 다국적 팀 매니징 경험

• Lead and manage a team of AI/ML engineers, including hiring, coaching, and performance management
• Drive both pre-sales and delivery activities, including solution design, client presentations, and project execution
• Partner with sales and pre-sales teams to shape AI opportunities and develop technical proposals
• Own end-to-end delivery of AI/ML solutions, ensuring quality, scalability, and client satisfaction
• Act as a trusted technical advisor to enterprise clients throughout the engagement lifecycle
• Define and enforce best practices in AI engineering, MLOps, and system architecture
• Provide hands-on technical guidance when needed, especially in complex solutioning scenarios
• Manage project timelines, resources, risks, and stakeholder communication
• Collaborate with global teams to align on strategy and execution

• 5+ years of experience in software engineering, with strong exposure to AI/ML
• Proven experience as a people manager (team leadership, hiring, performance management)
• Demonstrated experience in both pre-sales and delivery roles
• Strong understanding of AI/ML technologies (e.g., NLP, LLMs, data platforms)
• Experience designing and delivering scalable, production-grade systems
• Excellent communication skills in English (verbal and written)
• Ability to operate effectively in client-facing, fast-paced environments

• Experience in professional services, consulting, or SI environments
• Hands-on experience with MLOps, cloud platforms (AWS, GCP, Azure), and Kubernetes
• Experience supporting enterprise-level AI transformations or large-scale deployments
• Familiarity with GenAI / LLM-based applications and architectures
• Experience working in global or cross-regional teams

Job Summary:

We are seeking a Senior Manager, APAC Marketing to lead and execute regional marketing strategies across Hong Kong, Singapore, and Southeast Asia. This role will be responsible for driving brand awareness, accelerating customer acquisition, and improving retention across key APAC markets.

This position plays a critical role in shaping APAC growth strategy, operating at both strategic and tactical levels. The ideal candidate will build and scale regional partnerships while optimizing existing marketing channels including influencers, social media, affiliates, media, and offline activations. This role requires close collaboration with cross-functional stakeholders internally, as well as external partners and agencies.

Job Expectations:

• Develop and execute comprehensive marketing strategies to drive brand awareness, customer acquisition, and retention across APAC markets (Hong Kong, Singapore, SEA)
• Define and optimize paid media strategies aligned with business goals; negotiate media buys, explore new channels, and launch strategic partnerships to expand reach
• Oversee end-to-end campaign execution, including promotions, localization, operations, customer experience, and in-market communications
• Own relationships with local creative, media, PR, and influencer agencies to ensure strong regional relevance and performance
• Analyze daily and weekly performance against sales and marketing targets; translate insights into actionable growth initiatives
• Lead influencer marketing strategy, expanding and diversifying the regional creator ecosystem
• Manage and allocate regional marketing budgets across channels to maximize ROI and efficiency
• Plan and execute PR initiatives, brand activations, and events to strengthen market presence
• Partner with central CRM teams to optimize lifecycle marketing, loyalty programs, and retention strategies
• Ensure accuracy and quality of localized content across partner platforms, continuously improving brand positioning
• Collaborate with regional and global stakeholders to define commercial strategies and trade marketing calendars that drive growth

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:         

• Proven track record in performance marketing and data-driven decision making
• Strong understanding of APAC consumer behavior, with experience in Hong Kong, Singapore, and/or Southeast Asia markets
• Experience managing agencies and external partners across multiple markets
• Demonstrated ability to operate both strategically and hands-on in a fast-paced environment
• Business level fluency in English and Cantonese or Mandarin
• Strong analytical mindset with the ability to translate data into actionable insights
• This role is based in Tokyo, Japan or Seoul, South Korea (Hybrid)

Experience Requirements:

Generally requires eight (8) + years of relevant experience in e-commerce or digital marketing, preferably with regional (APAC) scope. Experience with influencer marketing and social commerce in APAC markets preferred.

Preferred Skills

• Strong analytical mindset with the ability to translate data into actionable insights
• Excellent stakeholder management and cross-functional collaboration skills
• Experience with influencer marketing and social commerce in APAC markets
• Ability to navigate cultural nuances and localize campaigns effectively across diverse markets

Education Requirements:

Bachelor’s degree in Marketing or equivalent professional experience required

#LI-LR1

회사 소개

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 
쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 
쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 

조직 소개

팀 소개

업무 내용   

• 깊이있게 방대한 수치를 분석하여 광고주의 투자성과 분석을 지원하고, 수치에 기반한 가치를 제안하여 광고주 비지니스 성장을 도모
• 광고주의 목적/KPI 달성을 위해 쿠팡 전체 광고 상품을 활용, 최적의 미디어플랜 개발
• 쿠팡 내 광고 성과 개선을 위한 실적 분석, 캠페인 최적화, 쿠팡 내 다양한 수치를 바탕으로 한 전략 컨설팅 제공
• 광고 성과 컨설팅 외에도 광고주의 쿠팡 내 비즈니스 목표 달성을 위한 상품 경쟁력 진단, 신제품 조기 활성화, 수요 예측 컨설팅 제공
• 주, 월 및 분기 단위로 성과 리포트 제공

​

자격 요건

• 6년 이상 경험이 있으신 분으로, 카테고리 트렌드 분석, 전략 제안이 가능하신 분
• 성과 지향적인 조직에서 개인 성과 KPI 기반으로 목표 달성을 위한 플래닝이 가능한 분
• 미디어 플랫폼/광고주 마케팅팀/에이전시에서의 광고주/에이전시 직접대면 (1:1) 광고 컨설팅/파트너십/영업 경험을 가지고 계신 분
• 광고 경험이 없으시더라도 유통사 MD 경험 혹은 광고 대행사 이력 혹은 제조사, 브랜드사에서 쿠팡 영업(상품 판매, 광고운영)을 진행해본 경험이 있는 분
• 리테일 생태계에 대한 심층적인 이해를 바탕으로 한 기획/운영/리포트까지의 업무프로세스에 대한 구체적인 지식을 가지고 계시는 분
• 효과적인 커뮤니케이션, 프레젠테이션 및 협상 능력으로 복잡한 아이디어를 비즈니스 파트너에게 간단명료한 용어로 전달할 수 있는 능력을 가지신 분

우대 사항

• 지표 분석에 능하고, 분석결과를 활용한 광고 마케팅 전략 수립 능력이 있으신 분
• 성과 개선 포인트를 구조화하여 제안할 수 있는 분
• 엑셀, 파워포인트 등 MS Office 툴 활용한 성과 리포트 작성, 데이터를 논리적으로 정리하여 스토리라인 자료 만들 수 있는 분
• 쿠팡 광고 상품을 활용한 풀퍼널 마케팅 미디어 플랜 제시 경험 가능하신 분

근로조건

• 고용형태: 정규직 (수습기간 12주)
• 급여: 면접 후 결정
• 근무지: 쿠팡 잠실 본사 (송파대로 570) 
• 근무일정: 월 ~ 금 / 9:30 ~18:30

전형 절차 및 안내 사항

전형 절차

• 서류전형(리크루터 사전인터뷰) - 전화면접 - 화상면접 - 처우 협상 - 최종 합격
• 전형 절차는 직무 별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
• 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내드립니다.

참고 사항

• 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
• 고용형태는 수습기간 12주를 포함한 정규직입니다.
• 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
• 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
• 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반 사정을 고려하여 변경될 수 있습니다.
• 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다 .
• 고용형태는 정규직으로 수습기간 12주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다.

개인정보 처리방침

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다.
• https://www.coupang.jobs/kr/privacy-policy/

서류 반환 정책

• 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
• 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
• 위 2항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 이메일 (recruitingops@coupang.com)로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
• 당사는 위 2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
• 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.

An overview of this role

We are seeking a Security Manager, Application Security to drive the AppSec team at the tactical and operational level within the Security Platforms & Architecture (SPA) sub-department. The Application Security team is a key and critical stakeholder in securing GitLab’s product offerings.

In this role, you will manage and develop a team of Application Security Engineers (Intermediate through Staff) who perform security reviews, threat modeling, vulnerability triage, and secure design consultations across GitLab’s product surface. Your team is the front line of Product Security: the people reading the merge requests, talking to engineers, and evaluating features’ security posture before they are released to customers.

You will operate in an environment where feature delivery and platform capabilities are accelerating, architectures and technologies are evolving, and teams are continually balancing ambitious product goals with a strong security posture. In this context, you will help Product Security:

• Ensure that material product security risks and tradeoffs are surfaced, acknowledged, and decided at the right leadership levels
• Own operational execution for the team and ensure it operates through operational excellence.
• Build capability across every team member through coaching, mentoring, and career development
• Drive automation and AI-assisted enhancements of repeatable and time consuming work.

What you’ll do

• Lead, develop, and mentor a team of Application Security Engineers focused on clearing roadblocks, career growth and development, coaching and mentoring.
• Own the team’s operational cadence end to end: triage rotations, Application Security review queues, milestone planning.
• Drive tactical execution of the Application Security program: scaling the team for non linear security gains, security reviews enhancements and secure design consultations for high-risk changes.
• Lead AI adoption within the Application Security team: leverage AI-assisted/automated workflows for review triage, threat model generation, code analysis, and operational toil reduction. Champion practical AI use without losing critical thinking rigor.
• Recommend and drive security-related technical and process improvements.
• Author and execute project plans for security initiatives. Set schedules and assignments, anticipate roadblocks, and measure performance against goals.
• Provide input on security architecture, features, and issues. Serve as a partner and enabler to Product and Engineering teams on application security decisions.
• Partner with Security Architecture, Infrastructure Security, Security Research, and Security Operations on end-to-end risk reduction, aligning Application Security work with broader Product Security objectives.
• Prepare and deliver meaningful, actionable metrics to Product Security leadership.
• Hire and build a world-class team. Train team members to screen candidates and conduct structured interviews. Build the team’s ability to grow itself.

What you’ll bring

• Demonstrable prior people management experience in application security or a closely related security engineering discipline, preferably in high-velocity R&D organizations.
• Deep familiarity with application security domains: secure code review, threat modeling, vulnerability management, secure SDLC, and common vulnerability classes (OWASP Top 10, CWE), whether from direct Application Security roles or from owning secure delivery of complex systems.
• Demonstrated success building trust with Product and Engineering peers, influencing security related decisions, and co-owning outcomes rather than acting solely as a gate.
• Comfort with AI-augmented workflows and enthusiasm for leveraging tools like GitLab Duo to scale the Application Security function, along with strong alignment to GitLab’s values and a track record of thriving in a highly collaborative, remote-first culture.
• Good at establishing clear guidance and distributing the workload appropriately. Lays out work in a well-planned and organized manner, maintains two-way dialogue with others on work and results and is a clear communicator.
• Accurately scopes the length and difficulty of projects, breaks them into clear process steps with owners and timelines, anticipates problems before they stall progress, and consistently measures performance against goals to evaluate what worked and what didn't.
• Breaks down complex problems with rigorous analysis, surfacing hidden risks and delivering conclusions that withstand scrutiny.
• Excellent written and verbal communication skills, with demonstrated experience in executive-level communications in an all-remote, asynchronous environment.
• Consistently delivers above expectations, drives measurable results and raises the performance bar for the entire team.
• Nice to have: Experience with security requirements and frameworks relevant to GitLab’s customers (e.g., FedRAMP, ISO 27001, SOC 2, PCI-DSS); experience in DevSecOps or shift-left security models in SaaS or open-source environments; deep familiarity with CI/CD pipeline security, software supply chain security, or identity and access management (AuthN/Z).

About the team

Application Security Engineers are part of our Security Platforms & Architecture team, which protects GitLab’s platform and products by identifying, prioritizing, and mitigating security risks across the entire product lifecycle. Composed of Security Architecture, Application Security, and Security Research, we combine strategic security architecture with operational application security to enable GitLab to be the most secure software factory platform on the market.

The AppSec team operates on a set of guiding principles rooted in the leader-leader model: decisions belong where the information lives, every team member is a leader, not a task executor, and operational hygiene is non-negotiable. The manager is the primary steward of these principles.

Wiz is looking for its next Regional Partner Manager (RPM) to accelerate our hyper-growth in the South Korean market. You will be the primary architect of our local channel ecosystem, building scalable routes to market with the most influential partners in Korea. From Global CSPs to local SIs and top-tier MSPs, you will empower partners to solve complex cloud security challenges for Korea’s largest Enterprise customers.

Relationship Management:

Build and maintain strong relationships with national partners, including CSPs, sellers, engineers, and leadership teams
Implement National Partner and CSP (AWS, GCP, Azure) strategies at a regional level
Lead enablement activities for South Korean partners, engaging leadership, sales, and technical teams
Educate Wiz sellers on partner go-to-market strategies and value propositions
Develop and execute business plans with focus partner accounts
Facilitate account mapping between partner and Wiz sales teams
Maintain leadership cadence between Wiz and partner sales leadership
Communicate partner strategies in weekly Wiz team meetings, sharing best practices and partner success strategies
Oversee cloud strategies for partners targeting specific accounts
Maintain proactive/reactive account insights, including cloud spend, commitments, and billing contacts
Serve as the primary contact for partner conflicts and provide sales cycle support in your region
Manage escalations and drive conflict resolution
Ensure adherence to external and internal Partner Rules of Engagement

Tactical Execution:

Oversee partner application management and administration
Manage reseller agreements in collaboration with Wiz Legal (MNDA, OTRA, master agreements, order forms)
Deliver Wiz's first-meeting pitch to partner teams
Align with field and partner marketing on partner strategies, driving attendance, and executing follow-up strategies
Organize a minimum of 4 partner events per quarter in collaboration with Wiz, CSPs, and partners
Manage budgets, SPIFFs, and promotional execution
Oversee ACE deal management via WorkSpan integration in SFDC
Drive and qualify Partner-Sourced deal registrations
Support Wiz sellers in managing deals and ensuring seamless partner engagement
Track private offers and coordinate with sellers and partner operations to ensure deal success
Provide partner team forecasting and maintain deal engagement oversight
Deliver weekly reports to leadership and supported teams

WHAT YOU'LL BRING

10+ years of channel sales experience
Proven track record of exceeding sales targets
Established relationships with South Korean partner reseller leadership
Creative problem-solving and a knowledge-sharing mindset
Strong process orientation, attention to detail, and operational excellence
Deep expertise in channel sales and partnerships
Experience in channel recruitment and onboarding
SaaS channel experience
Familiarity with Cloud Service Provider marketplaces (AWS, Azure, GCP)

WHO WE ARE  

Factorial Energy is a pioneering U.S.-based solid-state battery company driving the future of energy storage and electrification. Partnered with global leaders including Mercedes-Benz, Stellantis, Hyundai, and Kia, Factorial is at the forefront of developing next-generation e-mobility platforms for commercial, defense, and consumer applications—spanning electric vehicles (EVs), drones, eVTOL aircraft, power tools, marine systems, robotics, and more. The company has achieved multiple industry firsts, including being the first to power a demonstration vehicle with a global OEM (Mercedes-Benz) which achieved over 1,200 km (749 mi) of range, the first to earn UN 38.3 certification for automotive-sized solid-state cells, and the first to deliver B-samples of automotive-sized solid-state batteries to major OEMs.

THE OPPORTUNITY  

We are looking for a Manager / Sr. Manager / Director, Process Development who will lead the equipment engineering and process development function for Factorial’s whole-cell FEST manufacturing operations in South Korea. Own the full lifecycle of FEST cell-process equipment — concept, design, pilot-line deployment, production ramp, and standardization — and partner with cell product development, manufacturing, quality, and R&D to translate breakthroughs into scalable, production-ready processes.

DUTIES AND RESPONSIBILITIES  

Duties and responsibilities include, but are not limited to:  

• Equipment development: Define specifications, performance requirements, and acceptance criteria; partner with vendors to design and procure custom tooling and automation; drive continuous improvement of yield, throughput, and process capability. 
• Pilot-line upgrades: Assess pilot-line capabilities versus production requirements, develop upgrade roadmaps, and manage projects through installation, qualification (IQ/OQ/PQ), and sign-off with minimal disruption.
• New equipment introduction: Monitor industry advances, lead proof-of-concept evaluations, and pioneer proprietary equipment for FEST processes where no off-the-shelf solution exists. Manage IP protection for novel innovations.
• Trial runs and capacity ramp: Plan trial runs, define success criteria, coordinate cross-functional readiness, and lead systematic process qualification and capacity ramp aligned with OEM program milestones.
• Documentation and standardization: Develop SOPs, work instructions, and knowledge-management systems; standardize FEST manufacturing processes across pilot and production lines for repeatability, traceability, and automotive-grade quality readiness.
• Team leadership: Build and mentor a high-performing technical team; champion engineering rigor, continuous improvement, and cross-site knowledge sharing. 

QUALIFICATIONS  

• Must have direct hands-on experience building small-format pouch cells for UAV/drone applications. Candidates must have led or substantially contributed to the development and manufacturing of small-format lithium-based pouch cells specifically deployed in unmanned aerial vehicles (UAV) or drone platforms. Candidates without demonstrable UAV/drone small-format pouch cell experience will not be considered.
• Bachelor’s degree or higher in Mechanical Engineering, Chemical Engineering, Materials Science, or a related field; advanced degree preferred.
• 5+ years of experience in battery manufacturing process and equipment development; experience with FEST cells, small-format pouch cells, or dry-electrode processes strongly preferred.
• 5+ years in a management or technical leadership role overseeing equipment engineering or process development teams.
• Demonstrated experience with full equipment lifecycle management: concept, specification, procurement, installation, qualification (IQ/OQ/PQ), and ramp.Proven track record in pilot-to-production scale-up and capacity ramp.
• Strong written and verbal communication skills in English are required. This role works closely with the U.S. team; English is the primary working language. Korean language ability is not required.
• Fully on-site in South Korea, with occasional late-night overlap to align with U.S. counterparts.
• Familiarity with automotive quality frameworks (IATF 16949, APQP, PPAP) preferred. 

쿠팡이츠 소개

쿠팡이츠(Coupang Eats)는 쿠팡의 음식 배달 서비스이자, 대한민국에서 가장 빠르게 성장하고 있는 배달 플랫폼입니다.

2019년 국내 배달 업계에 혜성처럼 등장한 쿠팡이츠는 2024년 ‘무제한 무료배달’로 세상을 다시 한번 놀라게 했습니다. 고객에게 최상의 배달 경험을 선사하기 위해 끊임없이 노력한 결과물입니다. 지금껏 선보인 혁신은 시작에 불과합니다. 세상 모든 사람들이 “쿠팡이츠 없이 어떻게 살았을까?” 생각할 수 있도록 더 나은 미래를 향한 도전을 멈추지 않겠습니다.

쿠팡이츠는 성원들의 역량을 높일 수 있는 기회를 제공합니다. 분야별 전문가들과 함께 비즈니스를 성장시키고 싶다면, 지금 바로 쿠팡이츠에 합류하세요.

포지션 소개

쿠팡이츠는 일본 시장 제품을 담당할 프로덕트 매니저를 찾고 있습니다.

이 역할은 매우 흥미롭고 도전적인 자리로, 세계적인 수준의 프로덕트 매니저, 엔지니어, 과학자 및 비즈니스 이해관계자들과 함께 일본 시장의 주요 역량, 지적 재산 및 노하우를 소유하고 공동 창조하게 됩니다.

프로덕트 매니저로서, 수만 개의 매장이 더 넓은 고객 기반을 제공할 수 있는 새로운 주문형 물류 네트워크의 주요 구성 요소를 정의하고 구축하게 됩니다. 이 네트워크는 수천 명의 배달원을 포함하는 전국적인 네트워크가 될 것입니다. 운영 파트너와 협력하여 모범 사례를 만들고 피드백을 기능으로 전환하게 됩니다.

담당업무

• Eats Japan 고객의 쇼핑 경험과 관련된 특정 영역의 제품 비전, 전략, 로드맵 및 KPI를 소유합니다.
• 고객에 대한 깊은 이해를 바탕으로 고객의 목소리를 제공합니다.
• 제품 요구사항 작성, 사용 사례 정의, 성공 지표 설정 등 제품 생애 주기를 처음부터 출시까지 관리합니다.
• 쇼핑 경험 전반에서 마찰점을 제거하여 구매 전환율을 개선할 기회를 식별합니다.
• 제품 비전으로 팀을 고무시키고, 제품을 실현하기 위해 다양한 부서와 협력합니다.
• 비즈니스 이해관계자와 협력하여 고객, 매장 및 배달원 기반의 성장을 추진합니다.
• 모바일 앱과 웹사이트에서 최고의 쇼핑 및 물류 경험을 구축합니다.

필수 자격

• 비즈니스 수준 이상의 일본어 소통 능력 (필수)
• 최소 5년 이상의 제품 관리 경험, 강력한 제품 비전 개발, 전달 및 실행 경험
• 빠르게 변화하는 데이터 기반의 고도로 모호한 기업 문화에서 잘 작동하는 분석적 사고 능력.
• 다양한 부서와 협력하고 여러 프로젝트를 관리한 경험이 있는 분
• 건전한 비즈니스 판단력과 효과적으로 소통하고 다른 사람에게 영향을 미치는 능력.

우대 사항

• 비즈니스 수준의 영어 소통 능력 보유자 우대

전형 절차 및 안내 사항

전형절차

• 서류전형 - 전화면접 - 대면(화상)면접 – 최종 합격
• 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동 될 수 있습니다.
• 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다.

참고사항

• 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
• 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
• 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
• 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.

개인정보 처리방침

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다.

https://www.coupang.jobs/kr/privacy-policy/

서류반환정책

• 본고지는 『채용절차의공정화에관한법률』제11조제6항에 따른 것 입니다.
• 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
• 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 ( recruitingops@coupang.com ) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
• 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
• 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다

Introduction 

Coupang Eats is loading for an experienced Senior Product Manager for Japan Market Market Product.   
 
This is an exciting and demanding role, where you will own and co-create key Japan market capabilities, intellectual property and know-how with other world-class product managers, engineers, scientists and business stakeholders.   
 
As a product manager, you will define and build key components for a new on-demand logistics network where tens of thousands of stores can tap into to serve a wider Customer base. This will be a nationwide network with thousands of couriers. You will cooperate with the operations partner to create best practices and convert feedback into features. 

Key Responsibilities

• Own the product vision, strategy, roadmap and KPIs of a specific area of the Eats Japan customer’s shopping experience. 

• Have a deep understanding of the Customer and provide the Voice of the Customer 

• Manage the entire product life cycle from inception to launch, including writing product requirements, defining use cases, and setting success metrics 

• Identify opportunities to improve purchase conversion by removing any friction points in the end-to-end shopping experience 

• Inspire the team with the product vision and work cross-functionally to bring the product to life 

• Work with business stakeholders to drive growth of our Customer, Store, and Courier bases 

• Build a best-in-class shopping and logistics experience for the mobile app and website 

Essential Qualifications

• Business level+ Japanese communication proficiency would be required

• Minimum 5 years of experience in product management, including developing, delivering and executing on a strong product vision 

• Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture 

• Demonstrated ability to work with cross-functional teams and manage multiple projects 

• Bias for action and willingness to get your hands dirty to get the job done 

• Sound business judgment and proven ability to effectively communicate and influence others 

Bonus Points

• Business level English proficiency would be plus. 

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
• https://privacy.coupang.com/en/land/jobs/

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupangpay.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
• The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

Company Introduction

We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Responsibilities

• Drive Coupang Pay's technical programs in platform, product and security engineering
• End-to-end responsibility: from diagnostic and strategy development to execution and accountability for quarterly and annual goals
• Develop new tools and process to support the strategic direction of the Fintech organization
• Prioritize programs and activities in accordance with the mission and goals of the organization
• Work with internal stakeholders (tech, finance, legal, marketing teams) to drive scalable solutions
•  Identify system and process improvements to increase efficiency and scalability
• Define tech metrics and able to help team enhance engineering excellence

Basic Qualifications

• Practical understanding of technical architectures (APIs, Cloud, Web Services) within the Payment, Fintech, or Financial Services domains
• Proven experience leading complex, cross-functional programs end-to-end
• Experience collaborating effectively with non-engineering departments such as Business, Operations, Legal, Privacy, Security, and Compliance - with the ability to bi-directionally translate between technical realities and business/regulatory requirements
• Experience handling structured and unstructured data and translating it into actionable business insights
• Proven ability to effectively lead various meetings and workstreams
• Experience managing multiple competing priorities and meeting deadlines in a fast-paced environment
• Bachelor's degree or higher (Engineering or related field)

Preferred Qualifications 

• Transitioned from a software engineering background to a Technical Program Management (TPM) role
• Working proficiency in English

Recruitment Process and Others

• Recruitment Process 

1. Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
2. The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
3. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

• Things to Consider 

1. This job posting may be closed prior to the stated end date for application if all openings are filled.    
2. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.    
3. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

• Privacy Notice 

1. Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located HERE. 

• Document Return Policy 

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. 
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail. 
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. 

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Organization Overview

Transportation Technology:
The Transportation Technology team develops processes to ensure accurate and fast delivery, working closely with large-scale freight and transportation companies to make sure every shipment reaches the right destination. Engineers in Coupang’s Transportation Technology team play a key role in driving innovation by responding to rapidly changing business needs while keeping the big picture and long-term company goals in mind. Expansion and growth are critical objectives, providing opportunities to enter new markets and leave a lasting impact.

Fulfillment Technologies:
The Fulfillment Technologies team manages end-to-end processes within fulfillment centers, building systems to improve efficiency in receiving, shelving, inventory, picking, and shipping. The team aims to deliver fast and accurate services to customers by introducing cutting-edge logistics processes and automation. We focus on providing specialized, user-centric services and applying new technologies to build innovative processes.

Responsibilities

• Serve as a Tech Lead within the Global Ops Tech organization across the entire software development lifecycle.
• Act as a key participant in architecture reviews for new platforms, services, and solutions within Coupang.
• Lead company-wide projects as a technical leader.
• Be a trusted problem solver for technical challenges within Global Ops Tech and across Coupang.
• Collaborate with project owners, stakeholders, and designers to improve or implement new applications.
• Continuously pursue improvements in practices to meet industry-standard expectations for quality and timelines.
• Share best practices and drive process improvements across agile teams, enhancing engineering productivity and advancing technical depth and breadth within the team.

Qualifications

• 10+ years of hands-on experience working within engineering teams in fast-paced environments.
• 10+ years of experience designing and developing complex financial systems.
• 5+ years of experience designing and building scalable, high-performance platforms and data pipelines.
• Strong knowledge and experience with big data stacks (e.g., Cassandra, Kafka, Spark, Flink, Hive, S3, Redshift) and NoSQL databases for large-scale data streaming and near real-time processing.
• Proficiency in Java and Spring Framework, with extensive experience in AWS environments.
• Proven experience collaborating with multiple teams to define mission, vision, and roadmap.
• Experience working closely with product and program management teams.

회사 소개

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 

쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 

쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 

조직 소개:

- Transportation Technology:

Transportation Technology팀은 정확하고 빠른 배송을 위한 프로세스를 개발하여 대규모의 화물 및 운송회사들과 긴밀하게 협력하여 모든 운송이 알맞은 곳에 도착할 수 있도록 합니다. 쿠팡의 Transportation Technology엔지니어의 역할은 빠르게 변화하는 비지니스에 대응하며, 한발 더 나아가는 큰 그림과 회사의 장기적인 목표를 고려하여 혁신을 이루어 내는 것입니다. 확장과 성장은 새로운 시장에 진출하며 지속적인 발자취를 남길 수 있는 기회를 가진 Transportation Technology 의 중요한 업무 목표입니다.

- Fulfillment Technologies:

Fulfilment Technologies팀은 물류센터의 전반적인 프로세스를 통합 관리하며, 입고, 진열, 재고, 집품, 출고 등 물류센터 업무 효율을 높이기 위한 프로세스를 구축합니다. 또한 최신 물류 프로세스를 도입하고 업무 자동화를 구축하여 고객에게 빠르고 정확한 서비스를 제공하여 사용자 관점의 특화된 서비스를 제공하고, 새로운 프로세스를 구축하기 위해 다양한 신기술을 적용하는 것을 목표로 합니다.

업무 내용

• 소프트웨어 개발 라이프사이클 전반에 걸쳐 Global Ops Tech 조직의 테크리드로 역할
• 쿠팡 내 신규 플랫폼, 서비스, 솔루션 진행 시 아키텍처 리뷰의 핵심 참가자로 기여
• 전사 프로젝트를 추진하는 테크 리드
• Global Ops Tech 조직 및 쿠팡 내에서 발생하는 기술적 문제에 대한 믿음직한 해결사
• 프로젝트 오너, 스테이크 홀더, 디자이너들과 협력하여 어플리케이션 개선 또는 신규 구현
• 업계에서 필수 수준이라 기대되는 품질/시간을 충족시키는데 필요한 지속적인 프랙티스 개선을 성실히 추구
• 팀 내 애자일 조직 전반에 걸친 베스트 프랙티스 공유와 프로세스 개선, 그리고 이를 통한 엔지니어링 생산성 향상, 기술적인 폭과 깊이를 끌어올림으로써 팀의 발전 도모

자격 조건

• 빠르게 변화하는 환경 속 엔지니어링 팀 내에서 직접 근무한 경험 10년 이상
• 복잡한 금융 시스템 설계 및 개발 경력 10년 이상
• 확장 가능한 고성능 플랫폼 및 데이터 파이프라인을 설계하고 구축한 경험 5년 이상
• 방대한 양의 데이터 스트리밍 및 실시간에 가까운 데이터 처리에 필요한 빅데이터 스택(Cassandra, Kafka, Spark, Flink, Hive, S3, Redshift 등의 NoSQL 데이터베이스) 관련 탄탄한 지식 및 경험
• Java 및 Spring Framework를 활용한 개발 지식 및 AWS 환경에서의 경험 다수
• 미션, 비전, 로드맵 정의를 위해 여러 부서의 팀과 협업한 경험
• 프로덕트 및 프로그램 관리 팀과 협력한 경험

전형 절차 및   안내   사항

• 전형   절차
  • 서류전형 - 전화면접 - 대면면접 – 최종 합격
  • 전형 절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. 
  • 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별안내드립니다. 
• 참고   사항
  • 본 공고는 모집 완료 시 조기 마감될 수 있습니다. 
  • 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
  • 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
• 개인정보 처리방침  
  • 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다.  https://www.coupang.jobs/kr/privacy-policy/   
• 서류   반환 정책  
  • 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다. 
  • 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.  
  • 위 2항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일( recruitingops@coupang.com )로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  
  • 당사는 위 2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 

쿠팡이츠 소개

쿠팡이츠(Coupang Eats)는 쿠팡의 음식 배달 서비스이자, 대한민국에서 가장 빠르게 성장하고 있는 배달 플랫폼입니다.

2019년 국내 배달 업계에 혜성처럼 등장한 쿠팡이츠는 2024년 ‘무제한 무료배달’로 세상을 다시 한번 놀라게 했습니다. 고객에게 최상의 배달 경험을 선사하기 위해 끊임없이 노력한 결과물입니다. 지금껏 선보인 혁신은 시작에 불과합니다. 세상 모든 사람들이 “쿠팡이츠 없이 어떻게 살았을까?” 생각할 수 있도록 더 나은 미래를 향한 도전을 멈추지 않겠습니다.

쿠팡이츠는 성원들의 역량을 높일 수 있는 기회를 제공합니다. 분야별 전문가들과 함께 비즈니스를 성장시키고 싶다면, 지금 바로 쿠팡이츠에 합류하세요.

포지션 소개

쿠팡이츠는 일본 시장 제품을 담당할 프로덕트 매니저를 찾고 있습니다.

이 역할은 매우 흥미롭고 도전적인 자리로, 세계적인 수준의 프로덕트 매니저, 엔지니어, 과학자 및 비즈니스 이해관계자들과 함께 일본 시장의 주요 역량, 지적 재산 및 노하우를 소유하고 공동 창조하게 됩니다.

프로덕트 매니저로서, 수만 개의 매장이 더 넓은 고객 기반을 제공할 수 있는 새로운 주문형 물류 네트워크의 주요 구성 요소를 정의하고 구축하게 됩니다. 이 네트워크는 수천 명의 배달원을 포함하는 전국적인 네트워크가 될 것입니다. 운영 파트너와 협력하여 모범 사례를 만들고 피드백을 기능으로 전환하게 됩니다.

담당업무

• Eats Japan 고객의 쇼핑 경험과 관련된 특정 영역의 제품 비전, 전략, 로드맵 및 KPI를 소유합니다.
• 고객에 대한 깊은 이해를 바탕으로 고객의 목소리를 제공합니다.
• 제품 요구사항 작성, 사용 사례 정의, 성공 지표 설정 등 제품 생애 주기를 처음부터 출시까지 관리합니다.
• 쇼핑 경험 전반에서 마찰점을 제거하여 구매 전환율을 개선할 기회를 식별합니다.
• 제품 비전으로 팀을 고무시키고, 제품을 실현하기 위해 다양한 부서와 협력합니다.
• 비즈니스 이해관계자와 협력하여 고객, 매장 및 배달원 기반의 성장을 추진합니다.
• 모바일 앱과 웹사이트에서 최고의 쇼핑 및 물류 경험을 구축합니다.

필수 자격

• 비즈니스 수준 이상의 일본어 소통 능력 (필수)
• 최소 5년 이상의 제품 관리 경험, 강력한 제품 비전 개발, 전달 및 실행 경험
• 빠르게 변화하는 데이터 기반의 고도로 모호한 기업 문화에서 잘 작동하는 분석적 사고 능력.
• 다양한 부서와 협력하고 여러 프로젝트를 관리한 경험이 있는 분
• 건전한 비즈니스 판단력과 효과적으로 소통하고 다른 사람에게 영향을 미치는 능력.

우대 사항

• 비즈니스 수준의 영어 소통 능력 보유자 우대

전형 절차 및 안내사항

전형 절차

• 서류전형 > 전화면접 > 비대면면접 > 처우협의
• 전형 절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
• 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다.

참고 사항

• 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
• 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
•  취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
• 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반 사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.

개인정보 처리방침

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다.
• https://www.coupang.jobs/kr/privacy-policy

서류 반환 정책

1. 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
2. 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
3. 위 2항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 (recruitingops@coupangpay.com) 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
4. 당사는 위 2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일 간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
5. 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다.

Introduction 

Coupang Eats is loading for an experienced Senior Product Manager for Japan Market Market Product.   
 
This is an exciting and demanding role, where you will own and co-create key Japan market capabilities, intellectual property and know-how with other world-class product managers, engineers, scientists and business stakeholders.   
 
As a product manager, you will define and build key components for a new on-demand logistics network where tens of thousands of stores can tap into to serve a wider Customer base. This will be a nationwide network with thousands of couriers. You will cooperate with the operations partner to create best practices and convert feedback into features. 

Key Responsibilities

• Own the product vision, strategy, roadmap and KPIs of a specific area of the Eats Japan customer’s shopping experience. 

• Have a deep understanding of the Customer and provide the Voice of the Customer 

• Manage the entire product life cycle from inception to launch, including writing product requirements, defining use cases, and setting success metrics 

• Identify opportunities to improve purchase conversion by removing any friction points in the end-to-end shopping experience 

• Inspire the team with the product vision and work cross-functionally to bring the product to life 

• Work with business stakeholders to drive growth of our Customer, Store, and Courier bases 

• Build a best-in-class shopping and logistics experience for the mobile app and website 

Essential Qualifications

• Business level+ Japanese communication proficiency would be required

• Minimum 5 years of experience in product management, including developing, delivering and executing on a strong product vision 

• Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture 

• Demonstrated ability to work with cross-functional teams and manage multiple projects 

• Bias for action and willingness to get your hands dirty to get the job done 

• Sound business judgment and proven ability to effectively communicate and influence others 

Bonus Points

• Business level English proficiency would be plus. 

[Recruitment Process and Others]

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://www.coupang.jobs/en/privacy-policy/

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa-daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

The English text follows the Korean version

회사 소개 

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.    

쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.   

쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.  

직무 소개 

Security PMO 조직 내 Business Controlling & Analytics 팀의 맴버 역할로, 매니저를 서포트하며, 경비성 예산 관리, Headcount 및 채용 현황 관리, 데이터 분석 및 대시보드 고도화를 담당합니다. 특히 Excel 숙련도와 BI 툴 활용 능력이 매우 중요한 역할입니다.

업무 내용 

• 교육훈련비, 출장비 등 경비성 예산 관리
• Headcount 및 부서 채용 현황 관리 및 리포팅 라이선스 / 계약 관리
• 데이터 정리 및 운영 지원
• Excel 기반 수작업 데이터 관리 및 정합성 검증
• Power BI / Tableau 등을 활용한 대시보드 설계 및 고도화
• 수작업으로 관리 중인 라이선스 및 계약 현황의 시각화
• Manager 및 팀을 위한 데이터 분석 및 자료 제공
• Agile 환경에서 수시 발생하는 업무에 대한 신속 대응
• 다수의 현업 팀과의 커뮤니케이션 및 협업
• 현업팀 대상 Levelpath, Ariba, iAccounting 등 구매/정산 시스템에 대한 가이드 및 교육

자격 요건 

• Excel 상급 이상 활용 능력을 보유하신 분
• Power BI, Tableau 등 BI 툴 활용/설계/개발 경험을 보유하신 분
• 숫자 기반 분석 역량 및 높은 정확성 꼼꼼함과 반복 검증을 마다하지 않는 태도를 보유하신 분
• 적극적이고 명확한 커뮤니케이션 역량 빠른 업무 처리 및 우선순위 조정 능력을 보유하신 분
• 예산/구매 / 계약/정산 프로세스 및 시스템(Levelpath, Ariba, iAccounting)에 대한 이해도가 높으신 분 

우대 사항 

• 영어 및 한국어 커뮤니케이션 가능하신 분
• 정보보안 또는 Enterprise SW/HW 관련 지식을 보유하신 분
• 재무/회계 관련 지식을 보유하신 분 

전형 절차 및 안내 사항 

• 전형 절차 
  • 서류전형 - 1차 면접 - 2차 면접 - 최종 합격
  • 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
  • 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 

• 참고 사항 
  • 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
  • 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
  • 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
  • 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.
  • 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 

개인정보 처리방침   

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy   

서류 반환 정책   

1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 
2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  
4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다. 

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.   

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview 

Role Overview This position supports the Manager and focuses on expense management, headcount tracking, data analysis, and dashboard enhancement. Strong Excel proficiency and BI tool expertise are critical for success in this role.

What You Will Do 

Manage operational expenses (training, travel, and miscellaneous costs) Track and report headcount and hiring status Support license and contract management operations Maintain and validate Excel-based manual data Design and enhance dashboards using Power BI / Tableau Visualize license and contract management data Provide analytical support to managers and stakeholders Respond quickly to ad-hoc requests in an Agile environment Collaborate with multiple internal teams Provide guide and training to Business teams regarding procurement process and systems(Levelpath, Ariba, iAccounting, etc.)

Basic Qualifications

Preferred Qualifications

Recruitment Process and Others

Recruitment Process  

• Application Review - 1st Interview - 2nd Interview - Offer  
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.  
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.  
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.  
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.  
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.  
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. 
• https://privacy.coupang.com/en/land/jobs/  

 Document Return Policy   

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.  
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.  
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.  
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable. 

Company Introduction

We exist to wow our customers. We know we're doing the right thing when we hear our customers say, "How did we ever live without Coupang?" Born out of an obsession to make shopping, eating, and living easier than ever, we're collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

Our mission to build the future of commerce is real. We push the boundaries of what's possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Responsibilities

• Drive Coupang Pay's technical programs in platform, product and security engineering
• End-to-end responsibility: from diagnostic and strategy development to execution and accountability for quarterly and annual goals
• Develop new tools and process to support the strategic direction of the Fintech organization
• Prioritize programs and activities in accordance with the mission and goals of the organization
• Work with internal stakeholders (tech, finance, legal, marketing teams) to drive scalable solutions
•  Identify system and process improvements to increase efficiency and scalability
• Define tech metrics and able to help team enhance engineering excellence

Basic Qualifications

• Practical understanding of technical architectures (APIs, Cloud, Web Services) within the Payment, Fintech, or Financial Services domains
• Proven experience leading complex, cross-functional programs end-to-end
• Experience collaborating effectively with non-engineering departments such as Business, Operations, Legal, Privacy, Security, and Compliance - with the ability to bi-directionally translate between technical realities and business/regulatory requirements
• Experience handling structured and unstructured data and translating it into actionable business insights
• Proven ability to effectively lead various meetings and workstreams
• Experience managing multiple competing priorities and meeting deadlines in a fast-paced environment
• Bachelor's degree or higher (Engineering or related field)

Preferred Qualifications 

• Transitioned from a software engineering background to a Technical Program Management (TPM) role
• Working proficiency in English

Recruitment Process and Others

• Recruitment Process 

1. Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
2. The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
3. Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

• Things to Consider 

1. This job posting may be closed prior to the stated end date for application if all openings are filled.    
2. Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.    
3. Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants. 

• Privacy Notice 

1. Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located HERE. 

• Document Return Policy 

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act.  However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company.  In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. 
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email (recruitingops@coupang.com) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail.  Please be informed that the job applicant is required to pay the postage on the registered mail. 
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process.  If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. 

Equal Opportunities for All

Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Purpose of Position:

CASETiFY is one of the leading global lifestyle brands offering customizable tech accessories. As we continue to grow our presence in Korea, we are looking for an Accountant to support day-to-day financial operations. Reporting to the Sr. Finance Manager, this role will focus on core accounting activities including retail settlement, inventory accounting, and tax compliance, ensuring accuracy and timeliness in a fast-paced environment.

Job Description: 

Financial Accounting & Month-end Closing

• Support month-end and year-end closing processes to ensure timely and accurate financial reporting to HQ
• Handle daily accounting operations, including AR/AP processing and bank reconciliations
• Prepare payment vouchers and supporting documents in compliance with internal policies
• Maintain fixed asset records, including depreciation schedules and asset tracking

Treasury

• Monitor daily banking transactions and prepare weekly bank balance summaries with clear categorization of transaction types
• Prepare treasury-related journal entries and support their accurate reflection during month-end closing
• Review payment lists against supporting documents and submit for manager approval
• Review employee expense reports on a monthly basis to ensure compliance with internal policies and reconcile supporting receipts

Tax & Compliance

• Support preparation of VAT, CIT, and withholding tax filings in coordination with external tax advisors
• Ensure accounting records are maintained in compliance with Korean tax regulations and IFRS
• Assist in external audits by preparing schedules and supporting documents

Requirement:

• Bachelor’s Degree in Accounting, Finance, or Business Administration preferred
• 3–5 years of relevant experience in accounting or finance, preferably in a multinational or retail environment
• Basic experience or exposure to VAT and corporate tax filings
• Native Korean speaker with good command of English
• Proficiency in MS Office (especially Excel)
• Detail-oriented, proactive, and able to work in a fast-paced environment with a strong team player mindset

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.

What you will do

• Strategic Sourcing & Operations: Build candidate pipelines to support diverse representation at all stages of the hiring process, focusing on sourcing top talent from competitors.
• Assist with day to day operations of the recruiting functions and duties to ensure a seamless hiring engine.
• AI-Native Process & Data:
  - Leverage AI tools to build and manage recruiting activity related reports, gathering and analyzing competitor data for strategic insights.
  - Collaborate with our recruiting team to improve processes and programs through AI-driven automation.
  - Participate in brainstorming meetings and share ideas for recruiting and branding projects.
• High-Touch Coordination:
  - Schedule and coordinate various stages of the recruiting process, from phone, virtual, and onsite interviews (currently all conducted virtually).
  - Manage and post jobs on varying careers websites and research additional posting options to maximize reach.
  - CV uploading and data management within our ATS (Greenhouse) system to maintain high data integrity.

Who you are

• You are energized by the "hunt" for target talent from competitors and use AI to map out market landscapes faster than anyone else.
  
• You find it genuinely satisfying to solve the "calendar Tetris" of complex interview loops across different time zones.
  
• You reach for AI tools (ChatGPT, Claude, etc.) to automate repetitive tasks and draft high-impact candidate outreach.
  
• You are a lifelong learner, always looking for ways to improve and to learn everything there is to know about the company, market trends, and the teams with whom you partner.
  
• You're a self-starter that works well independently, as well as in a team setting.

What you bring to the table

• A degree in Business Administration, Psychology, HR, or a related Social Science field is preferred.
  
• Excellent written and verbal communication skills in both English and Korean.
  
• 0 to 2 years of experience in a fast-paced working environment (Startup experience is a plus).
  
• AI-Native Mindset: You are comfortable using AI-assisted tools to close the gap between insight and execution.
  
• Technical Proficiency: Experience with Greenhouse or other ATS is preferred.
• Startup experience a plus
• Contract Period: 4 month (Opportunity for contract extension based on individual performance and business needs.)

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office twice per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate, and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities,s and encourage you to apply if this role excites you.

About Sendbird

At Sendbird, we are building the most scalable and powerful chat API in the world with a mission to build connections in a digital world. Conversations have always been the way people build relationships and get things done and our goal is to put the power of conversations in the hands of every developer and brand by making apps more social through chat, voice, and video.

Sendbird is a unicorn start-up headquartered in San Mateo, CA with additional offices in; London, Seoul, Singapore, and Bengaluru and has raised over $220M with a $1 Billion+ valuation from leading investors, including ICONIQ Capital, STEADFAST Capital Ventures, Tiger Global Management, Shasta Ventures, Softbank Vision Fund 2, and Y Combinator.

Finally, there is no such thing as a perfect candidate. Sendbird is a place where everyone can learn and grow. We encourage you to apply if this role excites you. At Sendbird, one of our core values is Global Citizenship.  We respect, promote, and encourage diversity for equal employment opportunities.

Job's mission

Shape the future of semiconductor innovation through strategic customer partnerships.
As a Senior Manager, Sales at ASM, you will lead global engagement with a key customer, ensuring alignment between ASM’s technology roadmap and the customer’s long‑term needs. Your work will connect ASM’s innovations with customer success through insight, collaboration, and flawless execution.

What you will be working on

• Manage the Samsung global account across all business topics, products, and services, including Korea, US and China, with clear execution metrics.
• Drive share growth across all ASM product segments at SEC.
• Introduce new products, technologies, and innovations to the customer.
• Identify customer needs, uncover new applications, and communicate future opportunities.
• Prepare presentation materials for internal and external use.
• Build a strategic opportunity pipeline, aligned with Sales/KAT/Process teams.
• Create JDP opportunities for new products and new application engagements.
• Achieve a minimum of one new application penetration per year.
• Collaborate closely with Product Management and Development teams to strengthen customer engagement.
• Develop deep and trusted customer relationships across the organization.
• Build and lead a high‑performing commercial organization in Korea.
• Identify emerging regional growth opportunities and develop business strategies accordingly.
• Strengthen relationships with key customer functions and tier suppliers.
• Coordinate strategic efforts across internal multi‑regional sales and technical support teams.
• Develop short‑ and long‑term partnership programs with SEC R&D centers, fab operations, and procurement to grow revenue.

What we are looking for

• 15+ years of semiconductor capital equipment experience with SEC accounts (Sales / Marketing / Purchasing).
• B.S. degree in an engineering discipline (preferred).Deep knowledge of FEOL deposition applications.
• Proven experience in large account management.
• Strong understanding of thin film deposition systems.
• Ability to drive strategy within a global matrix organization.
• Extensive professional network with Samsung Semiconductor executives.
• Excellent communication skills across R&D, Manufacturing, and Purchasing, with strong technical understanding.
• Continuous interest in semiconductor technology trends and device manufacturing evolution.
• Fluency in English and Korean (bilingual).

What sets you apart

• Demonstrated ability to influence cross‑regional teams and drive execution in a complex customer ecosystem.
• Strong strategic thinking with a track record of opportunity creation and long‑term account growth.
• Experience introducing new technologies and leading customer co‑development programs.
• Proven relationship‑builder with C‑level and senior leadership in major semiconductor accounts.

Behind the user-friendly iOS and Android apps and webpage that work across the world is the engineering team.  We are in charge of creating, developing, improving, and maintaining all Fever services so that more people can have an amazing experience.

About the role

What are we looking for:

We are looking for a Senior Software Engineer to join the backend team with outstanding software development talent proven by great work results/experience. Somebody that cares about code quality and not just get things done, but get things done right.

If you're smart, have great energy, can't think about a system without a CI/CD pipeline and you want to thrive in a fast paced environment, we are in sync.

What would you do at Fever?

On your first month in Fever:

• You will be fully integrated into the team. You will participate in plannings, groomings and retrospectives of the team, and you will have met the departments of Fever.
• You will get familiar with Fever’s tech stack: frameworks used to develop our applications, CI/CD workflows and infrastructure that support our operations.
• You will have lots of Pull Requests merged and running in production.
• You will attend some of the Fever Original’s experiences like Candlelight.

After 3 months in Fever:

• You will be able to come up with solutions to new difficult problems, defining the solution from the architecture design to its implementation.
• You will continue creating production grade Python code designed to handle high levels of traffic, measuring the outcome of the functionalities and improving the product.
• You will participate in some of the hackdays or hackathons we organise with other teams, and you will mostly know everybody from engineering.

On your 6th month in Fever:

• You will have responsibilities over different parts of the systems, analysing the usage from the users and evolving the platform to meet the user’s needs.
• You will have participated in the launch of one of our new microservices, from 0 to production.
• You will mentor other team members through code reviews, sessions of architecture design and pair programming.
• You will participate in some of the team buildings we organise for your team or the whole engineering team.

About you

Must have skills:

• Strong knowledge on good practices, testing and design patterns
• You are proficient in business English
• You know how to deliver code from development to production
• Experience with RESTful APIs (implementation and consumption)
• Knowledge of relational databases and SQL

We use these technologies, so it would be a plus if you have experience in:

• Django/Flask
• PostgreSQL
• Redis
• Celery with RabbitMQ
• Experience working on agile methodology 
• Event communication between services
• Handling services with more than 1000 request/second.
• AWS, Docker and Kubernetes

Benefits & Perks

• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Home office friendly anywhere in South Korea
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• English Lessons
• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. (Including Base, Variable, and Stock Options)

The opportunity
We are looking for a Senior Communications Manager to support communications execution and alignment for Unity in South Korea. This role will serve as a key bridge between global communications priorities and local market execution, ensuring messaging consistency, stakeholder alignment, and strong day-to-day coordination with external PR partners.

This is a 5-month contingent opportunity running from June 8 through November 7, 2026. In the near term, success in this role means maintaining smooth communications operations in Korea, supporting timely reviews and approvals, and helping shape Korea-relevant PR angles based on global direction. Over the course of the assignment, success means strengthening the consistency and effectiveness of Unity’s communications approach in Korea through clear coordination, strong cross-functional alignment, and trusted local agency management.

This role is well suited for someone who is strong in communications program management, stakeholder coordination, and local market execution within a fast-moving global environment.

What you'll be doing

• Lead day-to-day coordination with Unity’s local PR agency, including briefs, reviews, approvals, and timeline management.
• Ensure Korea communications activities are aligned with global narratives, positioning, and messaging priorities.
• Identify and shape Korea-relevant PR angles based on global strategy and communications direction.
• Coordinate stakeholder alignment and approval routing for key communications moments, including press release synchronization as needed.
• Support smooth execution of local communications programs by connecting regional and global teams, agency partners, and internal stakeholders.

What we're looking for

• Ability to manage communications workflows across agency partners, internal stakeholders, and cross-functional teams.
• Strong understanding of messaging alignment and how to adapt global communications priorities for local market relevance.
• Experience coordinating reviews, approvals, and timelines for external communications activities.
• Ability to identify locally relevant media angles from broader global strategies and narratives.
• Professional communication skills in Korean and basic business proficiency in English.

You might also have

• Experience working with PR agencies.
• Familiarity with the South Korean media landscape.
• Experience planning and executing a press conference and/or media briefings/roundtables.
• Established relationships with key IT and gaming media outlets in Korea.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#LI-AM1

CASETiFY is seeking a creative and proactive Sr. Marketing Associate /Assistant Manager to join our Korea team. Reporting to the Senior Marketing Manager, this role will be responsible for the end-to-end execution of influencer marketing programs and key Events/Pop-up across both online and offline channels, while acting as a key bridge between the Korea team and Hong Kong headquarters to ensure seamless localization and execution of global campaigns. You will take ownership of influencer partnerships, product seeding, and large-scale retail Events/Pop-ups—including flagship and pop-up projects—delivering high-quality content and impactful brand experiences, while managing multiple projects in a fast-paced environment with a strong focus on cultural trends and data-driven optimization

Job Description

Brand Events/Pop-up & Retail Projects

• Lead end-to-end execution of major Events/Pop-up in key retail hubs such as Dosan and Seongsu
• Own and manage the Events/Pop-up calendar, ensuring alignment with global campaign timelines and local priorities
• Oversee large-scale pop-up projects (e.g., major collaborations), coordinating internal and external stakeholders to deliver impactful customer experiences

Offline Event & Pop-up Management

• Plan and execute offline marketing events including flagship Events/Pop-ups launches
• Coordinate vendors, partners, and logistics to ensure seamless on-site execution
• Ensure all Events/Pop-ups are delivered on time, within scope, and aligned with brand standards

Influencer Marketing Execution 

• Execute end-to-end influencer campaigns across Instagram, YouTube, and TikTok, including creator sourcing, outreach, and seeding operations
• Identify and onboard emerging creators aligned with brand positioning and campaign objectives
• Manage influencer deliverables and timelines to ensure high-quality content output

Performance Tracking & Insights

• Track and analyze campaign performance using key metrics such as Reach, Engagement, and ROAS
• Provide regular performance reports with actionable insights to optimize future campaigns
• Leverage data to continuously improve influencer selection and Events/Pop-up strategies

Relationship & Stakeholder Management

• Build and maintain strong relationships with influencers, talent agencies, and key partners
• Collaborate closely with Global/HQ teams to localize global campaigns effectively
• Act as a key point of contact across internal teams (Retail, Marketing, HQ) to ensure alignment and execution excellence

Market & Trend Intelligence

• • Monitor social media, lifestyle, and retail trends to identify new opportunities for brand growth
  • Translate market insights into actionable campaign ideas and Events/Pop-up strategies
  • Stay ahead of viral trends to enhance brand relevance and cultural impact

Qualifications

• Education: Bachelor’s Degree in Marketing, Communications, or a related field.
• Experience: 4–8 years of experience in brand Events/Pop-up, influencer marketing, or PR/marketing roles. Experience with consumer lifestyle, fashion, or retail brands is highly preferred. Proven track record in managing end-to-end campaigns or large-scale Events/Pop-ups is a plus.
• Skills: Strong project management and execution skills with the ability to manage multiple campaigns simultaneously. Proficiency in Google Workspace (Sheets/Slides) and familiarity with social media analytics and performance tracking tools.
• Cultural Fit: Strong understanding of Gen-Z trends, social media culture, and the local influencer landscape, with a keen eye for emerging trends and viral opportunities.
• Language: Native Korean and business-level English (essential for communication with Hong Kong HQ and global stakeholders).
• Mindset: A proactive, hands-on “can-do” attitude with strong ownership, capable of thriving in fast-paced environments and handling high-pressure Events/Pop-ups and campaign timelines.

The opportunity
Join Unity’s fast-growing advertising business in Korea, working across multiple Unity ad platforms. This role supports mobile app advertisers and developers by accelerating user acquisition and maximizing advertising monetization through Unity’s differentiated ad solutions.

This strategic position requires a deep understanding of client needs, the ability to build strong relationships, and a proven track record of driving campaign performance. Over time, you will provide consultative value, help shape go-to-market strategies, and contribute to expanding Unity’s footprint in the mobile adtech space.

As a dedicated sales hire based in Korea, you will play a key role in building and scaling the local sales function, with a unique opportunity for career growth within a global technology company.

What you'll be doing

• Drive new business and manage the full sales cycle for Unity’s advertising solutions
• Build, maintain, and grow client relationships while providing strategic guidance on user acquisition and monetization
• Collaborate cross-functionally (e.g., product, marketing, legal, operations) to deliver tailored proposals and solutions
• Analyze campaign data and key performance indicators to identify optimization opportunities
• Contribute to local go-to-market strategy as the dedicated sales representative in Korea

What we're looking for

• Background in AdTech or mobile marketing (experience in user acquisition, monetization, DSPs, and MMPs is preferred)
• Proven sales ability to manage pipelines, identify growth opportunities, and close deals
• Business-level English with strong cross-functional communication skills
• Analytical and performance-driven, with the ability to interpret and leverage data
• Experience in client-facing roles and working effectively in multi-stakeholder environments

You might also have

• Existing client connection is a plus
• Multilingual language skills

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Life at Unity

Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-AM1 

About the role

Appier Korea is hiring an Account Manager local clients. The person will cultivate strong relationships with our new and existing clients and assist them in strategizing and plan digital marketing campaigns to meet their goals.

Responsibilities of the role

• Strategize and plan digital marketing campaigns to meet client goals. 
• Manage campaign launch and ongoing operations, including market research, budgeting and reporting. 
• Establish and manage campaign material production. 
• Provide campaign analysis report and marketing advices. 
• Coordinate communication with both internal and external parties. 
• Communicate data and strategy in a clear and concise manner. 
• Cultivate strong relationships with clients. 
• Propose and implement business growth and process improvement.

About you

• Fast-learner, interested in online advertising industry and data monitoring. 
• Logically thinking and time management abilities. 
• Requires a combination of strong analytical and communication skills, with some technical understanding. 
• Detail-oriented with good organization. 
• Able to work independently in a fast-paced environment. 
• Online marketing experience or stellar presentation skill is a plus. 
• Fluency in Korean and English 
   

Why join us?

We believe in building a great working environment where passionate individual can give their best, and to work with a talented team. To reward Appiers for their contribution, we also work hard to offer perks and benefits to make their life better

#LI-JP1

#LI-Hybrid

Job's mission

Shape the future of semiconductor innovation through strategic customer partnerships.
As a Senior Manager, Sales at ASM, you will lead global engagement with a key customer, ensuring alignment between ASM’s technology roadmap and the customer’s long‑term needs. Your work will connect ASM’s innovations with customer success through insight, collaboration, and flawless execution.

What you will be working on

• Manage the SKH/SKS global account across all business topics, products, and services, including Korea and China, with clear execution metrics.
• Drive share growth across all ASM product segments at SKH/SKS.
• Introduce new products, technologies, and innovations to the customer.
• Identify customer needs, uncover new applications, and communicate future opportunities.
• Prepare presentation materials for internal and external use.
• Build a strategic opportunity pipeline, aligned with Sales/KAT/Process teams.
• Create JDP opportunities for new products and new application engagements.
• Achieve a minimum of one new application penetration per year.
• Collaborate closely with Product Management and Development teams to strengthen customer engagement.
• Develop deep and trusted customer relationships across the organization.
• Build and lead a high‑performing commercial organization in Korea.
• Identify emerging regional growth opportunities and develop business strategies accordingly.
• Strengthen relationships with key customer functions and tier suppliers.
• Coordinate strategic efforts across internal multi‑regional sales and technical support teams.
• Develop short‑ and long‑term partnership programs with SKH R&D centers, fab operations, and procurement to grow revenue.

What we are looking for

• 15+ years of semiconductor capital equipment experience with SKH accounts (Sales / Marketing / Purchasing).
• B.S. degree in an engineering discipline (preferred).Deep knowledge of FEOL deposition applications (Vertical Furnace / PECVD).
• Proven experience in large account management.
• Strong understanding of thin film deposition systems.
• Ability to drive strategy within a global matrix organization.
• Extensive professional network with SKH Semiconductor executives.
• Excellent communication skills across R&D, Manufacturing, and Purchasing, with strong technical understanding.
• Continuous interest in semiconductor technology trends and device manufacturing evolution.
• Fluency in English and Korean (bilingual).

What sets you apart

• Demonstrated ability to influence cross‑regional teams and drive execution in a complex customer ecosystem.
• Strong strategic thinking with a track record of opportunity creation and long‑term account growth.
• Experience introducing new technologies and leading customer co‑development programs.
• Proven relationship‑builder with C‑level and senior leadership in major semiconductor accounts.

The Community You Will Join

It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, and are passionate about the company and our values.

The Difference You Will Make

The Senior Marketing Manager, Korea will report to the Senior Marketing Lead, China & Korea and be based in Seoul. They will be responsible for supporting and implementing marketing programs to establish a strong brand voice and drive profitable growth, working collaboratively with cross-functional teams such as PR/communications, growth marketing, design, product marketing, public policy, legal and country leadership to bring marketing campaigns to life. In addition to exceptional discipline expertise and being highly detail-oriented, the successful candidate will demonstrate a natural disposition to hosting in their daily activities and a passion for creativity and design.

A Typical Day: 

• Partnering with the Senior Marketing Lead, develop local Korea marketing plans for greatest business and brand impact, in accordance with consumer understanding, seasonality, maximized earned media, community engagement, and brand health metrics.
• Execute cross-regional marketing initiatives. Demonstrate the ability to influence stakeholders in complex projects with tight timelines.
• Collaborate across functions, markets and regions, to develop highly effective, creatively excellent integrated marketing campaigns, including but not limited to: advertising, social, digital and experiential conception, development and production, media strategy, execution, optimization, and program reporting, ensuring all marketing activities feel local and personal.
• Lead the management of local agency partners, fostering best-in-class and highly productive agency partnerships.
• Enable and support localization, ensuring all marketing activities are locally relevant and personal, leveraging as possible existing strategies, content and plans for improved productivity.
• Manage analytics and reporting for brand health and marketing activities working closely with global and regional marketing, internal media teams, FP&A and marketing analytic teams.
• Organize and manage regular routines across disciplines. Ensure seamless flow of information between global, regional & local teams.
• Conduct and disseminate regular AARs (after action reviews) on projects including results, lessons learned and best practices to global, regional and local internal and external partners.
• Manage and track brand marketing budgets and ensure effective budget use, meeting or exceeding efficiency targets.
• Work with Korea & global finance and operations on budget forecasting and actualizing; ensuring timely SOWs and contracts with partners at all times; provide regular activity updates and reconciliations.

Your Experience

• 8+ years of relevant work experience at a start-up, agency or client-side marketing, with preference in the consumer internet space of travel, design, technology, or lifestyle brands.
• Strong understanding of and experience working closely with product and/or growth marketing.
• An integrated marketing mindset, passion for creative excellence in storytelling through multiple media types, both visual and written, with solid experience in brand and creative strategy, off- and online media, including social, paid media, SEM, measurement & analytics, project and agency management.
• Experience working in a regional team as part of a global organization and collaborating across geographies.
• Collaborative in approach, empathetic in nature, and steadfast in intention. 
• Appetite for a fast-paced environment and desire to constantly reassess and optimize.
• Excellent written and oral communication, a keen visual sense, attention to detail.
• Ability to work within tight deadlines, adjust quickly to changes in priorities, and balance short-term needs with long-term strategic initiatives. Ability to simplify is key!
• Passion for Airbnb, travel, creative and possessing an entrepreneurial spirit and strong problem solving skills.

Our Commitment to Inclusion & Belonging:

We are committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, enabling us to attract creatively-led people and develop the best products, services, and solutions. All qualified individuals are encouraged to apply.