ABOUT THE TEAM

As our team continues to quickly grow, we are looking our next Technical Program Manager to join our energetic and innovative team that is passionate about expanding autonomous maritime vessel capabilities within a cutting edge environment.

As the inaugural Technical Program Manager for our Surface Maritime team in South Korea (ROK), you must be a technical leader with the expertise to evaluate, qualify, develop, and advocate for an increasing number of sophisticated parallel pursuits. You will be the external facing strategic relationship manager, bridging complex cultural, technical, and business discussions in both Korean and English. You will be expected to use your technical knowledge in conjunction with your program management skills to lead cross-functional efforts and deliver the best outcome for Anduril and our internal and external stakeholders. You will interface between Anduril's engineering, manufacturing, and business teams and Korean shipbuilding partners, driving execution of joint initiatives critical to scaling international production capacity.

This role is essential for establishing Anduril's presence in the Korean defense industrial base and building the relationships necessary to achieve our ambitious manufacturing scale objectives in the Asia-Pacific region. This position will have exposure to a wide variety of program planning, organization, and compliance activities. Preferred candidates will have defense industry experience in South Korea and the United States, as well as an understanding of international defense partnerships; maritime/shipbuilding industry knowledge; a willingness to learn; be a team player and be able to adapt to the changing needs of a fast-paced technology business.

This position is available in Seoul, South Korea.

WHAT YOU'LL DO

• Establish trusted relationships with key stakeholders within our primary Korean partner, including executive leadership and technical teams. Executive stakeholder engagement in large, complex manufacturing organizations
• Utilize your bilingual Korean/English fluency with ability to conduct complex technical and business discussions in both languages
• Leverage cross-cultural business acumen and ability to navigate Korean business practices, decision-making processes, and organizational dynamics
• Autonomously execute on broad and/or ambiguous requirements from external clients. Demonstrate high ownership on all pieces of work. Ability to structure complex, multi-stakeholder initiatives and drive to closure
• Develop and deliver on a partnership roadmap identifying near-term collaboration opportunities and capability gaps
• Institute a regular cadence of executive business reviews and technical coordination meetings with partner organizations

This role will require regular local and international travel to support customer or project meetings, system integration, and system testing (~50%) depending on the phase of the project.

REQUIRED QUALIFICATIONS

• 10+ years of experience, specifically in technical program management and/or systems engineering, or related project management in a relevant industry.
• Professional fluency in Korean and English, with strong communication and presentation skills
• Technical acumen and deep familiarity with AI and autonomous systems
• Robust knowledge of Korea’s defense industrial landscape
• Track record of setting and achieving goals in a complex, unstructured environment
• Founder’s mentality to proactively own work across all functions of our business
• Experience with complex systems involving hardware and software
• Understanding of government contract structure and reporting.
• Strong analytical abilities, with a high detail orientation and commitment to quality.
• Ability to operate well in a highly regulated business environment.
• Authorization to work and reside in South Korea
• On-site candidates only with an ability to be in office daily
• Ability to travel both internationally and domestically (~35-50%) required

PREFERRED QUALIFICATIONS

• Defense industry experience in both South Korea and United States, including familiarity with international defense partnerships
• Maritime or shipbuilding industry knowledge, including understanding of naval programs, manufacturing processes, and integration requirements
• Engineering background with understanding of autonomous systems, unmanned vehicles, or complex system integration
• Korean defense procurement and regulatory framework expertise
• Established network within Korean maritime, shipbuilding, or defense sectors with existing relationships at target organizations

Korean Benefits

This position includes full enrollment in Korea's four major social insurance programs: National Pension, Health Insurance, Employment Insurance, and Industrial Accident Compensation Insurance. 

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

Partner with the sales team to ensure smooth transition and onboarding experienceProactively build relationships with customers to create mutual trust  Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accountsAct as advisor to customers to ensure they’re leveraging the Datadog solution effectivelyMonitor and identify usage trends to uncover renewal risks and promote greater adoption ratesCollaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)

Who You Are:

A strong communicator with excellent attention to detailMotivated by building long-term and long-lasting relationshipsDriven by the opportunity to make a visible impact with your work5+ years of experience in a customer account facing roleCustomer-minded, always aiming to provide the most value possibleExcited by working in an ever-evolving and fluid solution focused environmentExperienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Best-in-breed onboardingSales training in MEDDIC and Command of the MessageAn inclusive company culture, opportunity to join our Community GuildsIntra-departmental mentor and buddy program for in-house networkingContinuous professional development, product training, and career pathingNew hire stock equity (RSU) and employee stock purchase plan (ESPP)Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

센드버드(Sendbird)는 미래의 AI 워크포스(AI workforce)를 구축한다는 비전을 품고 있습니다.

지난 10년이 넘는 시간 동안, 우리는 채팅, 음성, 영상, 메시징 API 등 대화의 기반이 되는 인프라를 구축하며 인앱 커뮤니케이션 분야 글로벌 1위 CPaaS 플랫폼으로 자리 잡았습니다. 4,000개가 넘는 브랜드가 우리를 선택했고, 매월 70억 건의 메시지가 우리 플랫폼을 거쳐 갑니다. 월간 활성 사용자(MAU)는 3억 명에 달합니다. 도어대시, 매치그룹, 눔, 야후 스포츠, 라쿠텐을 비롯한 수많은 기업의 대화가 우리의 기술로 이루어졌습니다. 우리는 이 분야에서 압도적으로 뛰어났습니다. 정말로요.

하지만 우리는 남들보다 일찍 한 가지 사실을 꿰뚫어 보았습니다. AI가 기업과 고객의 소통 방식을 송두리째 바꿀 것이라는 점입니다. 우리가 10년간 공들여 쌓아온 인프라는 결국 보편적인 기술이 될 것이고, 진정한 가치는 단순한 기술적 '연결'을 넘어 '지능', '경험', 그리고 실질적인 '결과'로 이동할 것임이 분명했습니다.

우리 앞에는 두 가지 길이 있었습니다. 지금까지 이룬 것을 지킬 것인가, 아니면 우리 스스로를 완전히 재창조할 것인가.
우리는 재창조를 택했습니다.

2024년 12월, 우리는 'AI 중심의 고객 경험(AI-first CX)'으로 비즈니스 방향을 완전히 전환했습니다. 이듬해 2월에는 지난 10년간 축적한 방대한 대화 데이터에 AI 지능을 결합하여 기업용 CX AI 에이전트를 선보였고, 마침내 2025년 11월, Delight.ai로 새롭게 태어났습니다.

우리의 새로운 이름이 모든 것을 말해 줍니다. AI가 가져올 진정한 혁신은 단순한 효율성 향상이나 비용 절감이 아닙니다. 그것은 고객이 잃어버렸던 감각, 즉 '온전히 이해받고 세심하게 케어받고 있다'는 느낌을 주는 일입니다. 단순한 만족을 넘어선 진정한 Delighted를 선사하는 것. 그것이 우리가 그리는 미래입니다.

제품소개

Delight.ai는 고객 경험을 혁신하는 'AI 컨시어지(Concierge)'입니다.기존의 AI 에이전트들은 대화창이 닫히는 순간 고객을 잊어버리지만, 우리는 다릅니다. Delight.ai는 대화가 거듭될수록 기억을 축적하고, 고객의 취향을 학습합니다. 채팅, 문자(SMS), 이메일, 음성 통화, 왓츠앱 등 어떤 채널을 이용하더라도 대화의 맥락은 결코 끊어지지 않고 이어집니다. 우리는 고객이 스스로 '이해받고, 존중받고, 기억되고 있다'고 느낄 수 있도록 돕는 AI를 만들고 있습니다.

포지션 소개

Delight.ai는 책임감 있게 팀의 회계 업무를 진행하실 Staff Accountant를 찾고 있습니다. 우리는 기업가 정신을 가진 팀으로서, 강력한 커뮤니케이션 역량을 바탕으로 원활하게 협업하고, 세밀한 부분까지 놓치지 않는 조직적인 실무형 인재와 함께하기를 기대합니다.

이런 경험과 역량을 가진 분과 함께하고 싶어요

• 비판적 사고가: 논리와 분석을 통해 프로세스의 필요성을 평가하고 대안을 제시합니다.
• 문제 해결사: 언제나 해결책을 찾는 데 집중하며, 솔루션 중심의 사고방식을 가집니다.
• 높은 감성 지능(EQ): 리더 및 동료들과 깊은 신뢰 관계를 형성할 수 있습니다.
• 공감 능력: 임직원들과 원활하게 소통하며 그들의 니즈를 깊이 이해합니다.
• 도전 정신: 긍정적인 태도로 문제를 마주하며, 필요하다면 직접 팔을 걷어붙이고 실무를 완수하는 에너지를 가졌습니다.
• 철저한 자기관리: 책임감이 강하고 꼼꼼하며, 고도의 조직화된 업무 스타일을 지향합니다.
• 협업과 독립성의 조화: 팀워크의 중요성을 이해하면서도, 독립적으로 업무를 완수해낼 수 있습니다.
• 보안 의식: 임직원의 민감하고 중요한 정보에 대해 엄격한 보안 의식을 유지합니다.
• 탁월한 소통가: 서면 및 구두 소통에 능숙하며, 명확하고 간결하면서도 지지적인 피드백을 전달할 용기가 있습니다.
• 유연성: 변화가 빠른 역동적인 환경에서 즐겁게 일하며, 무엇보다 팀을 우선시하는 태도를 가졌습니다.

자격 요건

• 회계, 재무 또는 관련 분야 학사 학위 소지자
• 글로벌 기업 회계 경력 3-4년 (스타트업 경험자 우대)
• 한국어 및 영어로 원활한 업무 소통(Written & Verbal)이 가능하신 분
• Excel 및 회계 소프트웨어(더존 iCube, NetSuite, Concur 등) 활용 능력이 우수하신 분
• 한국 세무 지식(부가세, 원천세, 법인세 등)을 보유하신 분
• US GAAP 및 K-GAAP 규정과 재무 운영 프로세스에 대한 깊은 이해가 있으신 분

합류 후 마주할 실제업무

• 전표 작성 및 월 결산/재무 보고 지원
• 매입 시스템 담당 및 분기별 부가세(세금계산서) 신고 프로세스 지원
• 임직원 경비 지출 보고서 검토 및 승인
• 법인카드 관리 및 이용 내역 정산(Reconciliation)
• 재무 관리자와 협력하여 예산 대비 비용 집행 현황 검토
• 해외 법인 회계 담당자와 협력하여 수시(Ad-hoc) 프로젝트 소통 및 수행
• 기타 회계/재무 관련 팀 프로젝트 및 수시 업무 수행
• 이 포지션은 8개월 계약직 포지션이며 추후 연장 논의가 가능합니다.

센드버드만의 특별한 복지를 소개해요

• 플레이스테이션, 자전거, 여행 등 자유롭게 사용할 수 있는 현금성 연간 복지포인트 약 400만원
  
• 영어회화, 강의 등 자유롭게 수강할 수 있는 어학 지원금 최대 연간 360만원
  
• 설날, 추석 명절 현금성 특별 복지 포인트 각 20만원씩 총 40만원 
  
• 매주 1회 팀 빌딩 런치 지원
  
• 팀 빌딩 비용 지원
  
• 출퇴근 비용(교통비) 일부 지원
  
• 선릉 오피스 주차 무료
  
• 본인, 배우자, 자녀 모두 포함하는 단체보험 지원
  
• MRI, 유전자검사등을 포함한 1인당 40만원 상당의 건강검진 지원 - 본인 및 가족 1인
  
• 법정 연차 외 7개의 휴가 추가 지급 (Boost leave, Birthday leave, etc)
  
• 맥북 프로 등 최신 업무 기기 지원 (직무별 특별 지원 옵션)
  
• 스낵, 음료수, 라면이 매일 가득 채워지는 무제한 스낵바
  
• 12주 유급 출산 휴가 지원 (엄마, 아빠 모두가능)
  
• 기타 경조사 지원 프로그램 등
  그 외 다양한 이벤트와 선물 등 센드버드만의 특별한 복지는 계속해서 발전하고 있습니다. 

유연근무제 정책
Sendbird는 유연한 근무 일정을 지원합니다. 협업과 팀워크의 중요도가 높기에, 모든 구성원은 주 3일 이상 사무실에서 함께 모여 일하고 있어요. 일부 역할은 사무실 출근이 더 자주 필요할 수 있으니, 구체적인 요건은 매니저와 상의해 주세요.

센드버드가 생각하는 다양성과 포용

위 요구사항에 100% 부합하지 않으셔도 괜찮습니다. 센드버드는 모두가 배우고 성장할 수 있는 곳이기에 다양한 배경, 경험 및 기술 스택을 가진 누구든 최고의 직원이 되실 수 있다고 생각합니다. 우리는 평등한 고용 기회를 위해 다양성을 존중하고 장려하고 있습니다. 이 포지션이 여러분의 가슴을 뛰게 만든다면 지원해주세요!

센드버드 소개

센드버드는 옴니채널 AI와 세계 최고 수준의 검증된 커뮤니케이션 API를 결합하여, 기업이 AI 에이전트를 구축하고 의미 있는 고객 연결을 대규모로 만들어갈 수 있도록 돕습니다.

센드버드는 엔터프라이즈 수준의 안정성, 보안성, 규정 준수를 갖춘 솔루션을 제공합니다. DoorDash, Match Group, Noom, Yahoo Sports를 포함한 4,000개 이상의 글로벌 선도 앱이 센드버드를 신뢰하고 있으며, 매월 70억 건 이상의 대화가 센드버드 플랫폼을 통해 이루어지고 있습니다.

The Company

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations, chat, voice, video, messaging APIs, and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack, into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX, built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost, the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Product

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel, chat, SMS, email, voice, WhatsApp, without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

The Role

We are looking for a Staff Accountant to be responsible for the accounts payable and accounts receivables process. As a member of our entrepreneurial team, we are looking for a collaborative, hands-on individual who is a team player with strong communication skills and is highly organized and detail-oriented.

You might be this person if:

• Critical thinker - you use logic and analytics to evaluate process needs and identify alternatives
• Problem solver - driven to find a solution and are solutions oriented 
• Emotionally intelligent - you are able to build strong trust with leaders and employees. 
• Empathetic - you connect well with employees and understand their needs 
• Motivated by challenges - you bring a positive tone, and eye for solutions and an energy for rolling up your sleeves and doing whatever needs to be done 
• Organized - deeply responsible and accountable with a strong attention to detail and organization 
• Team player and independent worker - you understand the importance of working as a team all the while capable of being successful on your own 
• Exhibit utmost sensitivity to the confidential and critical nature of employee information 
• Exceptional communicator in both written and verbal interactions; clear, concise, and courageous in giving tough but supportive feedback when needed 
• Thrive in a fast-paced, dynamic environment. You are flexible and adaptable, a team player above all

You need to have:

• Bachelor’s degree in Accounting, Finance, or related experiences 
• 3-4 years in accounting of multi-national companies, start-up experience is a plus 
• Written and verbal conversation skill in English & Korean 
• Strong knowledge of Excel, Accounting software systems (Duzone iCube, NetSuite, Concur etc.) 
• Good knowledge of taxes including VAT, WH and corporate tax 
• Understanding of US GAAP and K-GAAP regulations and financial operation process

What you'll actually do:

• Prepare AP journal entries and assist in managing month-end closing and financial report
• Own Accounts Payable system and support quarterly VAT (Tax invoices) filing process 
• Review employee expense claim report
• Manage company credit card and reconciliation
• Coordinate with accounting management in reviewing expenses against budget
• Collaborate and communicate with foreign subsidiary accountant on ad hoc projects
• Perform team projects and ad-hoc tasks in accounting/finance as requested

Our KR benefits include (but are not limited to)

• This is an 8-month contract position.
• Hybrid work policy, flexible work hours
• Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
• Learn a Language benefit - up to 3.6 million won per year towards language lessons 
• Weekly team lunch cost
• Monthly team-building cost
• Partial support for commuting costs
• Free parking at the Seolleung office
• Group insurance support that covers employees, spouses, and children
• Medical checkup support, including MRI and genetic testing - for the employee and one family member
• Support for the latest work devices, such as MacBook Pro (special support options for each job position)
• Unlimited snack bar filled with snacks, beverages, and instant noodles every day
• Other support programs for congratulations and condolences

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office twice per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate, and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities,s and encourage you to apply if this role excites you.

Why Sendbird

We're not optimizing a stable business. We're rebuilding one from the ground up with AI at the center. If you want to own real outcomes, move at a pace that actually challenges you, and work on something that matters, this is the place. Come build with us.

The English text follows the Korean version

회사 소개 

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.    

쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.   

쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.  

직무 소개 

Security PMO 조직 내 Business Controlling & Analytics 팀의 맴버 역할로, 매니저를 서포트하며, 경비성 예산 관리, Headcount 및 채용 현황 관리, 데이터 분석 및 대시보드 고도화를 담당합니다. 특히 Excel 숙련도와 BI 툴 활용 능력이 매우 중요한 역할입니다.

업무 내용 

• 교육훈련비, 출장비 등 경비성 예산 관리
• Headcount 및 부서 채용 현황 관리 및 리포팅 라이선스 / 계약 관리
• 데이터 정리 및 운영 지원
• Excel 기반 수작업 데이터 관리 및 정합성 검증
• Power BI / Tableau 등을 활용한 대시보드 설계 및 고도화
• 수작업으로 관리 중인 라이선스 및 계약 현황의 시각화
• Manager 및 팀을 위한 데이터 분석 및 자료 제공
• Agile 환경에서 수시 발생하는 업무에 대한 신속 대응
• 다수의 현업 팀과의 커뮤니케이션 및 협업
• 현업팀 대상 Levelpath, Ariba, iAccounting 등 구매/정산 시스템에 대한 가이드 및 교육

자격 요건 

• Excel 상급 이상 활용 능력을 보유하신 분
• Power BI, Tableau 등 BI 툴 활용/설계/개발 경험을 보유하신 분
• 숫자 기반 분석 역량 및 높은 정확성 꼼꼼함과 반복 검증을 마다하지 않는 태도를 보유하신 분
• 적극적이고 명확한 커뮤니케이션 역량 빠른 업무 처리 및 우선순위 조정 능력을 보유하신 분
• 예산/구매 / 계약/정산 프로세스 및 시스템(Levelpath, Ariba, iAccounting)에 대한 이해도가 높으신 분 

우대 사항 

• 영어 및 한국어 커뮤니케이션 가능하신 분
• 정보보안 또는 Enterprise SW/HW 관련 지식을 보유하신 분
• 재무/회계 관련 지식을 보유하신 분 

전형 절차 및 안내 사항 

• 전형 절차 
  • 서류전형 - 1차 면접 - 2차 면접 - 최종 합격
  • 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
  • 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 

• 참고 사항 
  • 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
  • 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
  • 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
  • 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.
  • 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 

개인정보 처리방침   

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy   

서류 반환 정책   

1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 
2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  
4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다. 

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.   

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview 

Role Overview This position supports the Manager and focuses on expense management, headcount tracking, data analysis, and dashboard enhancement. Strong Excel proficiency and BI tool expertise are critical for success in this role.

What You Will Do 

Manage operational expenses (training, travel, and miscellaneous costs) Track and report headcount and hiring status Support license and contract management operations Maintain and validate Excel-based manual data Design and enhance dashboards using Power BI / Tableau Visualize license and contract management data Provide analytical support to managers and stakeholders Respond quickly to ad-hoc requests in an Agile environment Collaborate with multiple internal teams Provide guide and training to Business teams regarding procurement process and systems(Levelpath, Ariba, iAccounting, etc.)

Basic Qualifications

Preferred Qualifications

Recruitment Process and Others

Recruitment Process  

• Application Review - 1st Interview - 2nd Interview - Offer  
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.  
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.  
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.  
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.  
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.  
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. 
• https://privacy.coupang.com/en/land/jobs/  

 Document Return Policy   

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.  
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.  
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.  
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable. 

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.

What you will do

• Strategic Sourcing & Operations: Build candidate pipelines to support diverse representation at all stages of the hiring process, focusing on sourcing top talent from competitors.
• Assist with day to day operations of the recruiting functions and duties to ensure a seamless hiring engine.
• AI-Native Process & Data:
  - Leverage AI tools to build and manage recruiting activity related reports, gathering and analyzing competitor data for strategic insights.
  - Collaborate with our recruiting team to improve processes and programs through AI-driven automation.
  - Participate in brainstorming meetings and share ideas for recruiting and branding projects.
• High-Touch Coordination:
  - Schedule and coordinate various stages of the recruiting process, from phone, virtual, and onsite interviews (currently all conducted virtually).
  - Manage and post jobs on varying careers websites and research additional posting options to maximize reach.
  - CV uploading and data management within our ATS (Greenhouse) system to maintain high data integrity.

Who you are

• You are energized by the "hunt" for target talent from competitors and use AI to map out market landscapes faster than anyone else.
  
• You find it genuinely satisfying to solve the "calendar Tetris" of complex interview loops across different time zones.
  
• You reach for AI tools (ChatGPT, Claude, etc.) to automate repetitive tasks and draft high-impact candidate outreach.
  
• You are a lifelong learner, always looking for ways to improve and to learn everything there is to know about the company, market trends, and the teams with whom you partner.
  
• You're a self-starter that works well independently, as well as in a team setting.

What you bring to the table

• A degree in Business Administration, Psychology, HR, or a related Social Science field is preferred.
  
• Excellent written and verbal communication skills in both English and Korean.
  
• 0 to 2 years of experience in a fast-paced working environment (Startup experience is a plus).
  
• AI-Native Mindset: You are comfortable using AI-assisted tools to close the gap between insight and execution.
  
• Technical Proficiency: Experience with Greenhouse or other ATS is preferred.
• Startup experience a plus
• Contract Period: 4 month (Opportunity for contract extension based on individual performance and business needs.)

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office twice per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate, and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities,s and encourage you to apply if this role excites you.

About Sendbird

At Sendbird, we are building the most scalable and powerful chat API in the world with a mission to build connections in a digital world. Conversations have always been the way people build relationships and get things done and our goal is to put the power of conversations in the hands of every developer and brand by making apps more social through chat, voice, and video.

Sendbird is a unicorn start-up headquartered in San Mateo, CA with additional offices in; London, Seoul, Singapore, and Bengaluru and has raised over $220M with a $1 Billion+ valuation from leading investors, including ICONIQ Capital, STEADFAST Capital Ventures, Tiger Global Management, Shasta Ventures, Softbank Vision Fund 2, and Y Combinator.

Finally, there is no such thing as a perfect candidate. Sendbird is a place where everyone can learn and grow. We encourage you to apply if this role excites you. At Sendbird, one of our core values is Global Citizenship.  We respect, promote, and encourage diversity for equal employment opportunities.

The Company

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.
We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.
We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.
We had a choice: protect what we built, or reinvent ourselves.
We chose reinvention.
In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai.
The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted

The Product

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

The Role

The Technical Writing team at Sendbird empowers developers to build successful businesses on our platform by delivering high-quality content — from documentation and user guides to tutorials, UI text, and beyond. As a Technical/UX Writer, you'll be at the center of the developer experience, transforming complex technical concepts into content that is clear, concise, and actionable.

You might be this person if

• You quickly spot friction in the user experience — whether it's a confusing UI label, unclear documentation, or a workflow that loses developers halfway through — and you can articulate exactly what's wrong and why.
• You're a critical thinker who questions the obvious and finds a better path when the conventional one doesn't work.
• You're genuinely curious about AI — not just as a trend, but as a tool you actively use to work faster and smarter. Sendbird encourages all members to tap into the most advanced tools available.
• You thrive in cross-functional work. You'll collaborate closely with product managers, engineers, and UX designers to create content that meets real customer needs.
• You take ownership. You don't wait to be told what needs fixing — you spot it, flag it, and drive it forward.
• You're not afraid to ask questions. When you need context, resources, or a second opinion, you seek them out — proactively and without hesitation.

What you'll actually do

• Create content: Develop and maintain high-quality documentation, user guides, and UI text strings for Sendbird's products, ensuring clarity and accuracy.
• Write UX copy: Craft button labels, error messages, onboarding flows, and tooltips that guide users with minimal friction.
• Improve content: Build an effective feedback loop and integrate customer insights into our content.
• Work with AI: Use AI tools actively in your writing workflow — to draft, restructure, automate, and iterate — while applying your own judgment to every output.
• Stay current: Research competitor products, B2B trends, and developer communities to keep our content competitive and relevant.

You need to have

• Experience: 0–2 years in technical writing, UX writing, content design, or a related field.
• Content writing sense: You notice when content does not deliver its message effectively  — and you can explain why. This is foundational to how we work.
• AI proficiency: You've used AI tools in real writing or content work. You know how to direct them with purpose, and you treat their output as a first draft.
• Writing and communication: Fluent in English and Korean, both written and verbal.
• Collaborative tools: Familiar with Git, GitBook, Confluence, Jira, Figma, or similar tools.
• Education: Bachelor's degree or equivalent experience.

 Added value

• Background in Computer Science, Technical Writing, or a related field.
• Experience with AI or SaaS product development.
• Familiarity with API, SDK, or any programming languages such as Swift, Kotlin, or JavaScript.

Our KR benefits include (but are not limited to)

• Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
• Annual cash-equivalent special welfare points of 200,000 KRW for Seollal and Chuseok holidays each
• Learn a Language benefit - up to 3.6 million won per year towards language lessons 
• Weekly team lunch
• Monthly team building cost
• Partial support for commuting costs
• Free parking at the Seolleung office
• Group insurance support that covers employees, spouses, and children
• Medical checkup support, including MRI and genetic testing - for the employee and one family member
• Seven additional paid holidays in addition to annual leave (Boost leave, Birthday leave, etc.)
• Support for the latest work devices, such as MacBook Pro (special support options for each job position)
• Unlimited snack bar filled with snacks, beverages, and instant noodles every day
• 12-week paid parental leave support (available for both mothers and fathers)
• Other support programs for congratulations and condolences

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We spent a decade building the conversation infrastructure that the world runs on. Now we're putting intelligence on top of it. You won't be joining a company still figuring out its AI strategy. You'll be joining one that has already made the bet, shipped the product, and is moving fast to lead the category. If you want to build something that matters, with a team that knows how, this is it.