Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.

About The Role

Fever has a unique offering for clients. As a result we have worked with top-tier brands across many verticals. Our slate of Fever Originals and Official Partnerships events is growing fast, so we’re looking for someone to scale Sponsorships across our experiences.   

Based in Singapore, the role will see them working closely with the Head of Brand Partnerships to drive growth across the supply side of the business internationally.

Key Responsibilities 

• Collaborate with internal stakeholders: Work closely with various departments within the organization, such as marketing, sales, and event operations, to pool internal resources and develop winning sponsorship proposals.
• Develop strategic partnerships: Identify and engage potential sponsors to establish long-term relationships.
• Craft compelling sponsorship packages that align with sponsor objectives and deliver mutual benefits.
• Maximize revenue potential: Drive revenue growth by implementing effective sponsorship strategies, negotiating favorable deals, and leveraging existing sponsor relationships. Constantly seek opportunities to upsell and expand sponsorship portfolios.
• Ensure successful delivery: Oversee the execution of sponsorship agreements, ensuring all commitments are met in a timely and professional manner. Coordinate with internal teams to deliver sponsor benefits, activations, and experiential opportunities.
• Monitor sponsor satisfaction: Proactively communicate with sponsors to gather feedback, address concerns, and maintain strong relationships. Regularly evaluate sponsorship performance and provide reports on ROI and deliverables

About You

• 5+ years of experience in B2C event sponsorship sales
• A strong list of direct client and agency contacts
• Excellent presentation and communication skills are essential to effectively deliver proposals and run client meetings
• An entrepreneurial can-do attitude 
• Comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials 

BENEFITS AND PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Fever 40% discount: This discount is for personal use only.
• Free Candlelight Event: This voucher is for single use only and valid for 2 people.
• Health insurance (Cigna): We offer private insurance fully paid by Fever. 
• English and Spanish Lessons fully paid by Fever.
• You have a total of 20 working days of paid annual leave per year. You can start to access your annual leave after  3 months working with Fever.
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
• Possibility of remote working from home!

What this job can offer you

The Payroll Specialist Lead - China payroll is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.

You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.

This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.

What you bring

• Brings meaningful mid-senior career experience in Pakistani payroll operations, including hands-on responsibility for end-to-end payroll processing in Pakistan
• Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
• Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
• Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
• Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
• Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
• Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
• Comfortable working in scrappy, quick-moving start-up environments.
• Proficient in payroll tools and data analysis using in-house and external platforms
• Experience working in remote or globally distributed teams is an advantage.
• Demonstrates strong fluency in English; additional languages are a plus.

Key Responsibilities 

• Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
• Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
• Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
• Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
• Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
• Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
• Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
• Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
• Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
• Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
• Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.

Practicals

• You'll report to: Manager, Payroll Operations
• Team: Global Payroll Operations
• Location: APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

As a Regional Sales Director at Recorded Future, you will be a strategic, people-focused leader responsible for driving revenue growth across your region. You will lead, coach, and develop a team of Account Directors and Associate Account Directors focused on acquiring new customers and expanding existing relationships. In this role, you’ll balance big-picture strategy with day-to-day execution, ensuring pipeline health, supporting complex deal cycles, and fostering a culture of accountability, collaboration, and high performance.

This is a highly visible leadership role where you will own your region’s go-to-market strategy, partner closely with cross-functional teams, and ensure your team consistently meets and exceeds ambitious revenue goals in a fast-paced, high-growth environment.

What You'll Do

• Own regional sales strategy and execution, guiding a team focused on both new customer acquisition and account expansion.
• Recruit, develop, and retain top sales talent while fostering a culture of accountability and high performance.
• Coach sellers on territory planning, discovery, deal strategy, and execution across the full sales cycle.
• Establish clear regional goals and business plans that balance long-term vision with short-term execution.
• Ensure disciplined pipeline management and accurate forecasting through MEDDPICC methodology and sales systems (Salesforce, Clari, Gong, etc.).
• Support the team in building executive-level relationships and navigating complex, multi-stakeholder sales cycles.
• Partner cross-functionally with channel, marketing, customer success, and sales operations to drive efficiency and improve customer outcomes.
• Maintain deep knowledge of the cybersecurity market, Recorded Future’s platform, and competitive landscape to ensure strong market positioning.
• Oversee pricing strategies and deal hygiene to maximize commercial performance.
• Achieve and exceed regional revenue targets while contributing to the overall success of the global sales organization.

What You’ll Bring

• Sales Leadership: Ability to develop long term strategy for your region and drive performance through goal setting, consistent coaching, and leading by example.
• Operational Excellence: Strong command of MEDDPICC, sales discipline, and pipeline management to ensure predictable growth.
• Strategic Communication: Skilled at crafting compelling value propositions and guiding your team in executive-level conversations.
• Team Development: Passion for mentoring and empowering sellers, building a culture of collaboration, feedback, and career growth.
• Customer & Partner Focus: Commitment to delivering a consultative, high-impact customer experience and cultivating strong partner relationships.
• Leadership Traits: Empathetic, resilient, curious, and entrepreneurial — able to motivate teams, adapt in uncertainty, and deliver results with urgency.
  
  

Preferred Qualifications

• 10+ years of B2B sales experience, including 3+ years in a leadership or frontline management role.
• Proven success leading high-performing sales teams in high-growth technology or cybersecurity companies.
• Deep understanding of enterprise sales cycles, channel ecosystems, and strategic account planning.
• Demonstrated track record of team quota attainment and driving revenue growth in both new business and account expansion.
• Skilled in sales tools and platforms (Salesforce, Clari, Gong, or similar) with a data-driven approach to pipeline management and forecasting.

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused development leads to exceptional games. Since launching League of Legends in 2009, Riot has expanded globally, creating games and experiences that connect players around the world.

That’s where you come in.

As a Game Production Intern (Contract), you’ll report to the team's Senior Manager, Game Production and support the day-to-day operations of the League of Legends production team in Singapore. You’ll work closely with producers and cross-functional partners to help keep our content production pipeline running smoothly.

This role is hands-on and execution-focused. You’ll help facilitate team rituals, support vendor coordination, and take on a variety of production tasks that enable the team to deliver high-quality player experiences.

Please note that Riot Games does not offer relocation packages for this position. You need to be able to work legally in Singapore, without Riot Games’ sponsorship, to be considered.

Responsibilities:

Production & Team Support

• Partner with producers on day-to-day coordination to keep workstreams organized and moving forward
• Support team rituals such as creative reviews, milestone planning, and other meetings across the content production pipeline
• Coordinate playtest planning and execution, including scheduling, setup, and follow-ups
• Assist with communication and coordination with external vendors

Operations & Tools

• Maintain and update production tools and trackers (e.g. Jira, Airtable, Google Sheets)
• Contribute to documentation and help build internal knowledge hubs
• Support general production tasks and handle day-to-day coordination needs as they arise

Team Support

• Support planning and execution of team activities and events (e.g. team events, offsites, swag coordination)
• Assist with event planning and logistics for team initiatives

Required Qualifications:

• Currently enrolled in a college, university, or non-degree program
• Graduating during the 2027 calendar year
• Available to work full-time for the 9 month to 12 month internship
• Authorized to work in your country of residence
• Strong organizational skills and attention to detail
• Clear communication and a proactive, can-do attitude
• Ability to adapt in a fast-paced, evolving environment
• Passion for League of Legends and game development

Desired Qualifications:

• Familiarity with production or project management tools (e.g. Jira, Airtable, Notion, Google Sheets)
• Experience working in team-based environments (academic, extracurricular, or personal projects)
• Interest in game production, operations, or live service development

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about the experiences of players, this could be the role for you!

Your Role:

At Tenable, we are looking for curious minds dedicated to user success. If you are passionate about providing world-class support, eager to integrate AI into your daily workflow, and ready to take ownership of endpoint security, this is the role for you.

We are looking for a security-conscious IT Support Engineer with 3+ years of experience providing high-touch technical support for global, high-growth organizations. Expert in managing Windows and macOS environments via JAMF and BigFix, with a strong focus on endpoint security and vulnerability remediation. Proficient in using AI tools like Google Gemini and Claude to streamline documentation and accelerate technical troubleshooting. Dedicated to ensuring minimal downtime through proactive infrastructure support and white-glove executive service.

Your Opportunity:

• Technical Troubleshooting: Diagnose and resolve complex issues related to Windows and macOS, mobile devices, and core business applications
• Executive & Global Support: Provided high-touch technical assistance to C-suite executives and remote global staff, maintaining minimal downtime for critical business operations
• AI-Assisted Efficiency: Utilized AI tools to accelerate the creation of technical documentation and internal "How-To" guides
• Endpoint Security: Ensure all staff devices are patched, compliant, and secure at all times, often addressing vulnerability tickets directly
• User Onboarding: Provision hardware and access to Tenable’s services and Applications for new hires. Conduct IT orientation training both in person and remotely ensuring new hires are fully provisioned and trained on Day 1
• Infrastructure Support: Maintain and troubleshoot local office networks, Wi-Fi, and conferencing technologies (e.g., Zoom, Google Workspace)
• Global Collaboration: Partner with global teams in InfoSec, Networking, and Systems Operations to adhere to global IT processes
• Lifecycle Management: Managed the end-to-end hardware lifecycle, from automated provisioning via Apple Business Manager to secure decommissioning and data destruction

What You’ll Need

• Experience: 3+ years of technical support experience, ideally in a fast-paced or global high-tech environment
• OS Proficiency: Strong expertise in configuring and troubleshooting Windows and macOS environments, including VMs, Active Directory, and DNS
• Technical Stack: Hands-on experience with MSP/MDM tools like JAMF, BigFix, and ticketing system, ServiceNow
• Networking Knowledge: Solid understanding of TCP/IP, Wi-Fi, and common information security practices
• Soft Skills: Superior customer service and communication skills, with the ability to explain complex technical guidance to non-technical users
• Project Management: Ability to lead or participate in internal IT projects independently

And Ideally:

• Familiarity with AWS Workspaces, Okta, or specialized security tools like Nessus
• Certifications such as CompTIA A+, Network+, or Microsoft/Cisco credentials
• Experience working with AI tools such as Google Gemini and Claude

This is an on-site role

#LI-Office #LI-KM1

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our Singapore office to work in teams and directly interact with our partners, providers, and venues.
In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.
The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

About the Role: 

As a Junior Project Manager, you will work with your team lead to develop, launch, and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to new and existing markets.
You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you are joining a company that will invest in your professional development. You will receive training and coaching on how to:

• Provide a detailed analysis of business opportunities and inefficiencies; propose changes to operational processes; drive a high standard in customer satisfaction; ensure high-quality experiences are delivered. 
• Work as part of a team, pitching and closing events for big partners
• Work with the Fever marketing team to make sure events make an impact: both in terms of ticket sales and coverage
• Manage, report on, and grow revenue from events
• Grow experiences in Singapore against team targets
• Help to scale our other cities through developing and sharing best practices (opportunity for travel)
• Foster and grow the Fever Partner Network: including venues and event organizers
• Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them
• Represent Fever at local events and with local PR
  
  

About You:

• 1+ years in a project management role or consulting background. This is not a position for an events background
• Completely fluent, confirmed English skills 
• Strong analytical, relationship management, and organizational skills
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions
• You'll have strong communication skills and a proven track record of building positive working relationships
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Great networking skills and the ability to make smart partnerships happen
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Knowledge of promotional tools such as Facebook and Instagram is a plus
• Strong academic background is a plus 

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits & Perks:

All job positions at Fever include the following perks:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Health insurance
• Work in the heart of the city, with possible travel across our markets
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Our Hiring Process:

• A 30 min video call with one of our Talent Acquisition Team to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 60 min online test with three topics: logic, analytics, and written understanding
• A 30 min interview with your future manager to assess fit and capabilities
• A 45-60 min business case presentation (to be prepared in advance) to a small panel

On average, our recruitment process lasts 20 days.

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Position Summary:

The Senior/Project Manager plans, directs, coordinates, and delivers activities for designated clinical-study projects to ensure that project objectives of quality, scope, cost, and time are accomplished.

PM will either manage regional trials (moderate complexity) and/or supportive role in managing complex global trials. The essential functions below will describe the PM acting in a primary / lead PM role on a study. When in a supportive role on a global study, the essential functions will be delegated by the Global Lead.

Essential functions of the job include but are not limited to:
• Serve as primary point-of-contact and primary escalation point to the client
• Coordinate and oversees all functional services including external vendors to the established timeline and budget
• Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified early and handled as appropriate. • Ensure functional areas are fully aware of the study scope and are managing the scope for their functional areas accordingly.
• Manage the financial health of assigned studies, including oversight of the project profitability, billable project hours, and compliance with on time, accurate billing and forecasting to support business objectives.
• Develop robust and comprehensive project plans, including timelines and proactive risk management and mitigation, to guide all parameters of trial execution with consistency and quality
• Ensure Quality management for assigned projects, including eTMF Inspection readiness, implementation of quality notification incident forms and / or corrective and preventative action plans to address any quality findings.
• Maintain integrated collaboration with all functional operations in the delivery of the program and review as necessary of other study documentation
• Establish tracking metrics to monitor trial and team progress towards project goals
• Prepare project status updates and report on progress to clients and senior management, including reporting on key performance indicators, offering solutions and opportunities as they arise
• Lead both internal and client meetings and set expectations for the project team
• Communicate effectively with client and Precision management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues
• Ensure study specific training is implemented in collaboration with functional areas and ensure study specific training compliance for the duration of the project
• Support business development and marketing activities as appropriate, including travel to Bid Defence meetings as required
• Perform other duties as assigned by management
• Remain compliant with organisational training, time-reporting and any other administrative duties as required
• Provides on-going feedback for functional team members including annual performance reviews
• Ability to travel domestically and internationally including overnight stays

Qualifications:
Minimum Required:
• Degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred
• Minimum of 4-7 years of clinical research experience or proven competencies for this position and a minimum of 2-4 years of leading a project
• Experience managing regional trials (moderate complexity) and/or supportive role in managing complex global trials

Other Required:
• Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint), Microsoft Project,eTMF, EDC and CTMS
• Good communication and interpersonal skills to effectively interface with others in a team setting
• Good organizational skills, attention to detail, and a customer service demeanor

• Mandarin Speaking as this is required to cover East Asia market

Competencies:
• Demonstrates knowledge of ICH-GCP, relevant Precision SOPs, as well as the ability to implement such items
• Working knowledge of project management techniques and tools
• Experience working in a cross-functional project management environment
• Fundamental understanding of cross-functional management
• Fundamental understanding of project planning, risk management and change management with an awareness of appropriate escalation
• High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective
• Ability to lead and inspire excellence within a study team
• Ability to create an environment where study team members have a sense of ownership that will lead to increases in productivity and efficiency
• Results oriented, accountable, motivated and flexible
• Good time management, negotiation, critical thinking, decision making, analytical and interpersonal skills
• Good presentation, verbal and written communications skills
• Fundamental understanding of project management software
• Experience in pharmaceutical and/or device research required

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

Position Summary:

The Senior/Project Manager plans, directs, coordinates, and delivers activities for designated clinical-study projects to ensure that project objectives of quality, scope, cost, and time are accomplished.

PM will either manage regional trials (moderate complexity) and/or supportive role in managing complex global trials. The essential functions below will describe the PM acting in a primary / lead PM role on a study. When in a supportive role on a global study, the essential functions will be delegated by the Global Lead.

Essential functions of the job include but are not limited to:
• Serve as primary point-of-contact and primary escalation point to the client
• Coordinate and oversees all functional services including external vendors to the established timeline and budget
• Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified early and handled as appropriate. • Ensure functional areas are fully aware of the study scope and are managing the scope for their functional areas accordingly.
• Manage the financial health of assigned studies, including oversight of the project profitability, billable project hours, and compliance with on time, accurate billing and forecasting to support business objectives.
• Develop robust and comprehensive project plans, including timelines and proactive risk management and mitigation, to guide all parameters of trial execution with consistency and quality
• Ensure Quality management for assigned projects, including eTMF Inspection readiness, implementation of quality notification incident forms and / or corrective and preventative action plans to address any quality findings.
• Maintain integrated collaboration with all functional operations in the delivery of the program and review as necessary of other study documentation
• Establish tracking metrics to monitor trial and team progress towards project goals
• Prepare project status updates and report on progress to clients and senior management, including reporting on key performance indicators, offering solutions and opportunities as they arise
• Lead both internal and client meetings and set expectations for the project team
• Communicate effectively with client and Precision management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues
• Ensure study specific training is implemented in collaboration with functional areas and ensure study specific training compliance for the duration of the project
• Support business development and marketing activities as appropriate, including travel to Bid Defence meetings as required
• Perform other duties as assigned by management
• Remain compliant with organisational training, time-reporting and any other administrative duties as required
• Provides on-going feedback for functional team members including annual performance reviews
• Ability to travel domestically and internationally including overnight stays

Qualifications:
Minimum Required:
• Degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred
• Minimum of 4-7 years of clinical research experience or proven competencies for this position and a minimum of 2-4 years of leading a project
• Experience managing regional trials (moderate complexity) and/or supportive role in managing complex global trials

Other Required:
• Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint), Microsoft Project,eTMF, EDC and CTMS
• Good communication and interpersonal skills to effectively interface with others in a team setting
• Good organizational skills, attention to detail, and a customer service demeanor

• Mandarin Speaking as this is required to cover East Asia market

Competencies:
• Demonstrates knowledge of ICH-GCP, relevant Precision SOPs, as well as the ability to implement such items
• Working knowledge of project management techniques and tools
• Experience working in a cross-functional project management environment
• Fundamental understanding of cross-functional management
• Fundamental understanding of project planning, risk management and change management with an awareness of appropriate escalation
• High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective
• Ability to lead and inspire excellence within a study team
• Ability to create an environment where study team members have a sense of ownership that will lead to increases in productivity and efficiency
• Results oriented, accountable, motivated and flexible
• Good time management, negotiation, critical thinking, decision making, analytical and interpersonal skills
• Good presentation, verbal and written communications skills
• Fundamental understanding of project management software
• Experience in pharmaceutical and/or device research required

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

The Product Support Manager will be responsible for managing a world-class Technical Support team supporting all Cato offerings.  This person will be passionate about leading a growing team of highly technical Support Engineers in addition to participating/leading strategic transformation projects. The successful candidate will also have responsibility for leading efforts in developing and implementing world class technical support services, knowledge base content, best practices, and methodologies to deliver unsurpassed service and support. They will report to the Director, Product Support APJ and will oversee the day-to-day operations of deployment, integration, and overall product support. They will work closely with various teams to understand and address customer concerns helping deliver an exceptional customer experience.

Responsibilities: 

• Responsible for Team Management, including hiring, improving productivity, allocating and utilising resources efficiently, motivating teams, and managing attrition and training. Able to deliver high level of service with helping the organisation grow and evolve.
• Continually assess performance, develop improvement plans, and implement solutions to drive continuous improvement ensuring support engineers have the resources, cross-functional relationships, and processes necessary to ensure success and sustained performance.
• Collaborate with our Product, Engineering, Customer Success, and Sales on issues affecting our customers including as a main point of contact on customer escalations.
• Drive daily case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences.
• Evaluate current processes, technology, and organisational skills to identify areas of improvement and opportunities for advancement.
• Collaborate with other members of the Global Support team to build sustainable, frictionless, and consistent global processes to meet customer needs.
• Present QBR for region and assist the sales presentation with premium support opportunities.
• Hands-on leader that can grow and evolve all areas of support.
• Available for escalation afterhours

Requirements:

• Bachelor and/or post graduate qualifications in Computer Science and/or IT Management or equivalent experience.
• 8+ years technical support experience with a 3+ years in a support management role is required.
• Technical networking/security experience is required.
• Demonstrated track record of providing world-class technical support for a SaaS platform with multiple offerings and/or with enterprise products to large scale, enterprise IT organisations for mission critical platforms.
• Can effectively prioritise and escalate customer issues and drive rapid resolution while taking full ownership and with focus on customer experience.
• Excellent written/verbal communication and presentation skills.
• Lead change by effectively building commitment and winning support for initiatives.
• Proven capability of having successfully delivered on support metrics, developing KPIs, monitoring and reviewing aspects.

The Community You Will Join:

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb’s various functions embody the company’s innovative spirit and our fast-moving team is committed to leading as a 21st century company.

The Global Payroll team is expanding in APAC and we are looking for an experienced Manager, Payroll APAC to join us in Singapore. Reporting to the Manager, International Payroll Operations, the ideal candidate will own end-to-end payroll delivery across Airbnb’s Asia-Pacific entities, brings deep regional legislative expertise, and thrives in a fast-paced, globally distributed team.

The Difference You Will Make:

As APAC Payroll Manager you will be the primary owner of payroll operations across Airbnb’s Asia-Pacific entities — ensuring every employee in the region is paid accurately, compliantly, and on time. You will have broad exposure to Airbnb’s Finance, Talent, and Global Mobility functions, and will work closely with in-country vendors, internal stakeholders, and the global CloudPay and Workday platforms. The ideal candidate brings deep APAC payroll expertise, hands-on CloudPay and Workday experience, and the collaborative spirit to excel in a fully distributed international team.

A Typical Day:

• Owning end-to-end payroll processing for all Airbnb APAC entities — including Singapore, Australia, Japan, South Korea, India, and China — ensuring accurate and on-time delivery every cycle.
• Managing all employee lifecycle changes — new hires, leavers, promotions, and compensation updates — ensuring accurate and timely reflection in both CloudPay and Workday.
• Serving as the regional subject matter expert for CloudPay and Workday, maintaining accurate configuration of country-specific payroll rules, tax logic, and data mappings across all APAC entities.
• Ensuring the Workday–CloudPay integration operates accurately for all APAC entities, proactively identifying and resolving data discrepancies before payroll processing.
• Maintaining live, current knowledge of payroll legislation, tax law changes, and statutory filing requirements across all active APAC jurisdictions.
• Managing relationships with in-country payroll vendors across APAC, acting as the expert coordination layer between Airbnb, CloudPay, and local providers.
• Preparing and submitting payroll reports, tax filings, and statutory payments across all APAC entities, ensuring full audit readiness and a complete data trail for every payroll cycle.
• Partnering with Talent, Finance, Global Mobility, and Tax to maintain accurate employee data and resolve payroll-related queries promptly and professionally.
• Maintaining and continuously improving country-specific process documentation and runbooks for all APAC entities.
• Identifying and driving process improvement and automation opportunities across APAC payroll operations.
• Back up to the India payroll Manager so knowledge of India payroll. 

Your Expertise:

• 6–8 or more years of payroll experience, with at least 3–4 years in a dedicated APAC payroll management role
• Hands-on, demonstrable experience with CloudPay — including configuration, data mapping, and processing in an international payroll context
• Hands-on, demonstrable experience with Workday Payroll or Workday HCM, including experience with the Workday–CloudPay integration or equivalent system integration
• Deep knowledge of payroll legislation and statutory compliance across multiple APAC jurisdictions — Singapore essential; Australia, Japan, India, and/or South Korea highly desirable
• Strong attention to detail, analytical acumen, intellectual curiosity, and a proven ability to manage multiple concurrent payroll cycles across different legislative frameworks
• Strong experience managing in-country payroll vendors and third-party service providers across the APAC region
• Strong analytical, process mapping, and procedural documentation skills
• Ability to manage confidential data professionally and operate with a high degree of integrity
• Strong written and oral communication skills; comfortable working across time zones and cultures in a fully distributed global team

Our Commitment to Inclusion & Belonging:

We are committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, enabling us to attract creatively-led people and develop the best products, services, and solutions. All qualified individuals are encouraged to apply.

Who We Are:

Rarespawn Ventures is a next-generation entertainment group and global venture builder bridging gaming, esports, and entertainment through cutting-edge technology, premium content, and strategic media solutions. Our portfolio consists of leading companies in the world of gaming, esports, and entertainment such as: Dynamite Games, GosuGamers, Cargo Studios, Decentralised Gaming Ventures (DGV), and more.

What We Need:

The Talent Acquisition & HR Generalist is the primary owner of regional recruitment across Singapore, Malaysia, Philippines, Taiwan and Vietnam. Approximately 60–80% of this role is talent acquisition – sourcing, screening, and managing the end-to-end hiring process for open roles. The remainder covers HR operational responsibilities including pre-boarding coordination, offer letter support, and day-to-day administrative HR tasks. This role is based in Singapore and works closely with hiring managers across the region and manages external recruitment agencies and job platforms.This role reports to the HR Assistant Manager - People Experience & Projects on a day-to-day basis and interacts closely with the HR Assistant Manager - People Operations. 

Key Responsibilities:

 Talent Acquisition & Recruitment 

● Own end-to-end recruitment for SG and regional open roles — sourcing, screening, shortlisting, and candidate management 

● Develop and execute tailored sourcing strategies for each open role in consultation with hiring managers 

● Source candidates through multiple channels including job boards, LinkedIn, referrals, and recruitment agencies 

● Conduct initial screening interviews and coordinate hiring panels 

● Manage candidate pipeline in the ATS; ensure data accuracy and full pipeline visibility 

● Coordinate interview scheduling and manage candidate experience throughout the hiring process 

● Manage verbal offer, negotiation, and offer process coordination with – People Operations 

● Post all open roles across approved job boards and platforms 

● Brief and manage external recruitment agencies as necessary 

● Review job descriptions for recruitment suitability; flag gaps to hiring manager 

 HR Operations & Employee Lifecycle 

● Coordinate Day 1 logistics, buddy assignment, and calendar scheduling for SG new joiners 

● Track SG probation calendar and trigger reminders to line managers at the 4-week and 2-week marks 

● Support pre-boarding process for SG — coordinate role details with the hiring manager and hand off to the People Operations Team. 

● Maintain accurate employee records in HRIS 

● Support HR policy communication and implementation 

● As part of a lean HR team, this role will at times support broader HR administration as required. 

HR Systems & Reporting 

● Administer ATS — including data integrity and user access 

● Track and report recruitment metrics monthly (time-to-fill, cost-per-hire, source effectiveness, offer acceptance rate) 

● Identify areas for process improvement and automation 

● Support HR transformation initiatives 

Who We Think Will Be A Great Fit:

● Diploma education with ability to communicate well in English, Bachelor’s degree is preferable 

● Minimum 3 years of experience in hiring as a recruiter in both software development and non-technology related roles across junior and mid-level roles. Recruitment experience for software and related technology roles is a must for this job. 

● Experience in regional ASEAN recruitment is preferred 

● Familiar with ATS systems (eg, Greenhouse) and HRIS 

● Strong knowledge of local labour regulations (Singapore experience required; regional exposure advantageous) 

● Strong stakeholder management and communication skills 

● Detail-oriented, structured, and able to manage multiple entities concurrently 

● Proficient in Google Workspace use especially the use of Google Sheets reporting 

Competencies

● Strong sense of ownership and accountability 

● Data-driven decision-making mindset 

● Ability to balance operational execution with strategic alignment 

● High integrity and discretion when handling confidential matters 

● Adaptable in a fast-paced, evolving environment 

Bonus Points

You have passion in game development and are eager to learn.

You are ambitious and wanna be a part of a growing startup.

You take ownership of your work and you take pride in the products you build.

You don't care about big company politics, you care about building high quality products.

You are interested in games and want to know what's powering this billion dollar industry

Available Locations: Singapore

About the Department

Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences.

The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.

About the Role

As a Cloudflare Sales Manager, you will focus on leading a team of Account Executives. You and your team will grow our market share amongst iGaming and Web3. The most qualified candidates will understand how to attract, hire, and manage high performing account executives to hit sales targets and drive company goals.

This role needs to communicate effectively across multiple departments, have the ability to shift gears at a moment's notice, and provide air cover for their team while advocating internally for their interests/needs. All of this with the main purpose of maintaining strong sales performance, meeting budget expectations and targets. The Sales Manager role will report to the Head of Sales, iGaming & Web3.

Responsibilities

• Meet or exceed quarterly team revenue targets
• Understand iGaming and Web3 market
• Partner with Recruiting to attract and hire top sales talent
• Manage contract negotiations and salesforce reporting
• Manage, coach, and develop a team of Account Executives.
• Provide strategic direction to the sales organization and support to sales representatives as they manage deals from first contact to close
• Work on the continuous improvement of sales processes and procedures

Requirements

• A proven track record of sales achievement as a sales representative
• Experience managing a team of quota carrying sales talent
• Experience directly managing a pipeline of complex, large deals
• Exemplary communication skills, both written and verbal, with confidence to develop and present ideas to varying levels of audiences
• Deep understanding of the sales process as it relates to Large Enterprise and Mid market companies
• Hands-on leader that strikes a balance between strategic vision and tactical execution

About the Role

Roblox is seeking a strategic, execution-oriented business leader to lead Roblox in South East Asia, a priority region at the intersection of growth, safety & compliance, and ecosystem development. As GM of South East Asia, you’ll be the accountable leader for the region—our senior representative externally (government, media, partners) and the orchestrator internally across product, policy, and operations. You will be accountable for leading the business in, influencing product, growth, compliance, and reputation in a unified way while thoughtfully managing tradeoffs.

You Are

• A seasoned executive with a track record of running complex, multi-country operations across a major international region.
• An expert at operating in a global, matrixed organization, providing dotted-line leadership while country leads report solid-line into global functions.
• Willing to frequently travel to HQ (San Mateo, CA) for the first 6 months to establish deep alignment and operating foundations before transitioning to a long-term base in Singapore.
• Exceptional in communication skills, with proven ability to act as a spokesperson and provide regional legitimacy with governments and partners.
• Someone with proven success navigating highly regulated or politically complex environments.
• Fluent in English (required).
• Proficient in multiple languages ideal (required to manage complex business, regulatory and cultural environments across major markets) - Bahasa, 

You Will

• Set ambitious regional goals and a clear strategy; lead day-to-day execution with local teams and partners.
• Act as Southeast Asia’s advocate within Roblox, ensuring regional needs inform global priorities.
• Serve as the primary bridge between the local office and HQ across regulatory, product, safety, and operational topics.
• Establish the local office as an “early warning system” for regulatory, cultural, and market signals.
• Maintain uninterrupted operations across SEA markets.
• Anticipate and address emerging public policy obligations Drive SEA-specific compliance initiatives in partnership with Policy, Trust & Safety, Legal, and Product.
• Establish strategic relationships with regulators, ratings agencies, and media to reduce risk and ensure business continuity.
• Serve as a regional spokesperson on safety and integrity, strengthening public trust and resilience.
• Define and execute the regional growth plan to maximize user growth, bookings, and the health of the local creator ecosystem.
• Build on-the-ground presence to expand brand awareness and support creators—prioritizing key genre verticals.
• Build and deepen relationships with strategic partners across the region.
• Partner with HQ product and core functions to shape integrated roadmaps for Growth and Compliance.

You Have

• A track record of running complex, multi-country operations across a major international region.
• Expertise operating in a global, matrixed organization.
• Proven success navigating highly regulated or politically complex environments.
• Gaming and or UGC platform experience (a strong asset).
• Technical fluency and or background (preferred).

The Challenge

Due to rapid growth and increased demand for our platform, OneTrust is seeking a Senior Partner Manager for South East Asia, with focus in Singapore and Thailand and based in Singapore. In this role you’ll be tasked with driving maturing partnerships across Consulting Firms and Service Integrators. You will manage GTM (go-to-market) offerings for partners, executed Joint Business Plans, and joint engagements from a sales perspective. You will positively drive the relationships with partners throughout the region and enable partners to influence client activity. You’ll be reporting to the Director of International Partners and be focused on driving sourced revenue to meet regional targets.

OneTrust is a fast-growing SaaS enterprise platform with a strong growth trajectory. We invest heavily in our Sales Team through demand generation, methodology-driven sales philosophy, weekly sales trainings, customer-driven roadmaps, and a readily-available executive team to help close deals.

Your Mission

In this role, you will be responsible for building and connecting existing and new partners within our ecosystem to drive revenue on new and existing opportunities. You’ll drive alignment with Sales Leadership, ensure objectives are achieved, establish goals determine success, and participate in critical decision-making.  

In this role, you will: 

• Establish strategic partner objectives and create effective plans with internal and external stakeholders.
• Execute the vision for the Partners Team processes, influence the roadmap strategy, and communicate goals and strategies.  
  
• Strategically lead your region to meet and exceed monthly, quarterly and annual goals and objectives
  
• In partnership with sales drive collaborative engagements with our ecosystem partners, operations teams, customers success teams for a great customer experience. 
  

You Are

You have significant  experience in high growth SaaS sales organizations as well as a consistent track record of hitting and exceeding quotas and objectives. You have superior analytical and problem-solving skills with demonstrated intellectual and analytical rigor and you’re able to quickly assess an opportunity’s potential by leveraging fact-based analysis and industry experience.  You must also be open to 20-30% travel.

Your Experience Includes:

• 12+ years of experience developing strategic partner relationships with demonstrable outcomes in software vendors.
  
• An associate’s or bachelor’s degree or equivalent military or professional experience in a related field
  
• Significant experience managing commercial deals through the entire lifecycle; exceptional deal management, deal structuring, negotiation and leadership skills; ability to structure key terms and conditions to accommodate specific risks and constraints.
  
• Experience in Privacy / Security / Third Party risk management
  
• Commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias

Job's mission

We are seeking a proactive and experienced Production Supervisor to lead a manufacturing team in achieving production goals while maintaining high standards of quality, safety, and efficiency. The role involves overseeing daily shift operations, resource planning, team management, and continuous improvement initiatives. Reporting to the Senior Manager, the successful candidate will ensure smooth production handovers, enforce discipline, and drive lean manufacturing practices. This position requires strong leadership skills, hands-on technical expertise, and the ability to manage a team in a fast-paced capital equipment manufacturing environment.

What you will be working on

• Lead the manufacturing team to ensure timely completion of production plans, while maintaining and improving workmanship standards. 
• Schedule and allocate adequate resources, monitor progress, and resolve production issues proactively. 
• Report shift production status and key updates to the Senior Manager. 
• Act as a key personnel in independently leading team discipline, shift planning, and day-to-day operations. 
• Oversee team recruitment, performance appraisals, and ensure skills training is aligned with current and future shift requirements. 
• Maintain a clean, organized, and safe work environment in accordance with workplace safety and housekeeping standards. 
• Lead or participate in lean manufacturing and continuous improvement projects (e.g., Kaizen, 5S, waste reduction). 
• Coordinate effectively with other Shift Supervisors to ensure smooth and well-communicated production handovers. 
• Analyze operational practices and recommend or implement system/process improvements. 

What we are looking for

• Minimum Bachelor's in Engineering related studies. 
• Minimum 5 years of experience in a technical environment within the capital equipment, or aviation or manufacturing industries. 
• Minimum 3 years of supervisory experience managing a highly skilled technician workforce 
• Practical, hands-on experience in equipment manufacturing, including mechanical/electrical systems and troubleshooting. 
• Willing and able to work on an 8-hour fixed night shift schedule  
• Strong communication, organizational, analytical, and interpersonal skills. 
• Proven experience in implementing Lean/Kaizen or other continuous improvement projects. 
• Demonstrated capability in resource planning and team management. 

What sets you apart

• Experience in semiconductor or high-tech capital equipment manufacturing.
• Familiarity with advanced manufacturing systems and automation.

Scope 

The Accounting Manager, Singapore will serve as the primary finance and accounting lead for the Company’s Singapore entity. This role is responsible for end-to-end local accounting operations, statutory compliance, payroll, treasury, and tax matters, while supporting public-company requirements and scalable processes. The position partners closely with global finance, local HR, and engineering teams to support rapid headcount growth and evolving business needs.

Responsibilities 

Financial Accounting, Close & Controls

• Maintain complete and accurate books and records for the Singapore entity in NetSuite, in accordance with US GAAP and Singapore statutory requirements.
• Perform monthly, quarterly, and annual close activities, including journal entries, account reconciliations, accruals, and variance analysis.
• Support SOX compliance, including internal control documentation, walkthroughs, and audit evidence requests in coordination with global finance
• Ensure compliance with company accounting policies, approval matrices, and internal control standards.

Procure-to-Pay, Treasury & Assets

• Create and manage purchase orders, ensuring adherence to company policies and approval workflows.
• Review, approve, and process vendor invoices and payments.
• Manage local bank accounts and corporate credit cards, including cash monitoring and reconciliations.
• Own fixed asset accounting, capitalization policies, and depreciation schedules, as well as accounting for local office leases and right-of-use assets.

Payroll & Employee-Related Accounting

• Process local payroll using Workday payroll functionality, ensuring compliance with Singapore labor, CPF, and tax regulations.
• Record payroll, benefits, bonuses, and equity-related accounting entries.
• Partner with local HR to support onboarding, headcount growth, and employee-related financial matters.

Statutory Reporting, Audit & Tax

• Prepare Singapore statutory financial statements, corporate income tax computations, and tax filings.
• Manage the statutory audit, serving as primary liaison with external auditors and advisors.
• Ensure timely and accurate GST and other regulatory filings, as applicable.

Transfer Pricing & Intercompany

• Manage and maintain the local transfer pricing policy in coordination with global tax teams.
• Support annual transfer pricing studies, recommending updates as the Singapore entity scales.
• Monitor intercompany transactions to ensure compliance with arm’s-length standards and documentation requirements.

Process Improvement & Strategic Support

• Drive continuous improvement and scalability of accounting processes, systems, and controls, including NetSuite workflows, approvals, and reporting.
• Partner with engineering and local stakeholders to provide financial and operational support in a rapidly growing environment.
• Monitor and track compliance with EDB/EDBI incentive programs, including reporting obligations.
• Assist with local SGX compliance and reporting requirements and other strategic projects as needed.

Qualifications 

• Bachelor's degree in Accounting, Finance, or related field; CPA, CA, or equivalent preferred.
• 6–10+ years of accounting experience in a multinational, technology, or semiconductor environment.
• Strong knowledge of Singapore statutory reporting, tax, and audit requirements, with exposure to US GAAP and SOX.
• Hands-on experience with NetSuite; Workday payroll experience highly preferred.
• Experience supporting intercompany accounting and transfer pricing.
• Comfortable operating in a high-growth, public-company environment with evolving processes.

• SOC & MSSP Revenue Generation: Drive end-to-end sales for dedicated/shared SOC services, including the design of operational workflows and human resource outsourcing models.
• Strategic New Business Acquisition: Identify and secure new enterprise logos by positioning Gruve’s integrated security value proposition (Product + Service).
• SOC Service Solutions: Consult with clients to design and sell sophisticated SOC (Security Operations Center) models, focusing on BOT (Build-Operating-Transfer) and MSSP frameworks.
• Direct Enterprise Engagement: Build and lead the end-to-end sales process directly with the client from initial cold outreach and prospecting to executive-level negotiations and closing.
• Holistic Value Proposition: Position Gruve’s integrated portfolio combining product resale with high-value professional services as a strategic advantage for CISOs and CIOs.
• Pipeline and Forecast Management: Maintain an active and healthy pipeline, accurately forecasting both product resale and recurring service revenue.

• 10+ years of Enterprise Sales experience in Cybersecurity, with a proven ability to sell both products (resale) and professional services.
• Proven Hunter Track Record: Demonstrated success in New Logo Acquisition through direct engagement. Candidates with only channel-led or renewal experience will not be prioritized.
• Direct Sales Expertise: Extensive experience managing complex, long-cycle enterprise sales without heavy reliance on third-party channels.
• Security Industry Insight: Strong understanding of the cybersecurity market, including SOC operations.
• Bachelor’s degree in Business, Technology, or a related field.

• Tier-1 Security Vendor Ecosystem: Hands-on experience reselling global Tier-1 cybersecurity solutions or working within leading security vendor environments.
• SOC and Service Model Specialization: Prior experience selling BOT (Build-Operating-Transfer) or MSSP models to multinational corporations.
• APAC Market Experience: Expertise in navigating multi-national customer environments and cross-border deals within the APAC region.
• Consistent Quota Achievement: History of consistently meeting or exceeding 1M dollar plus annual sales quotas (combined product and service revenue).
• Master’s degree or MBA in a related field.

About the role

We are seeking an experienced and strategic manager to lead and scale our Security Operations Center (SOC). The ideal candidate will be a proven people leader with strong technical expertise in security operations, capable of driving operational excellence, managing a multi-tiered analyst team, and acting as the primary interface between the SOC and executive stakeholders. The SOC Manager will be responsible for SOC delivery, SLA performance across all client engagements, and will champion continuous improvement across people, processes, and technologies, with the ability to scale operations to a 24x7 model as the business evolves.

Key Roles & Responsibilities:

SOC Operations Leadership

• Own the end-to-end performance and delivery of the SOC across all shifts and analyst tiers (L1, L2, L3).
• Define, monitor, and enforce SLAs, KPIs, and OKRs across all client SOC engagements.
• Build and maintain SOC runbooks, playbooks, and standard operating procedures.
• Ensure continuous 24x7 SOC coverage through effective workforce planning and shift management.
• Serve as the final escalation point for high-severity incidents and critical client situations.

Team Management & Development

• Recruit, onboard, and retain a high-performing team of SOC analysts across L1, L2, and L3 levels.
• Conduct regular performance reviews, career development planning, and skills gap assessments.
• Provide coaching and mentorship to build a strong talent pipeline within the SOC.
• Foster a culture of accountability, continuous learning, and operational discipline.
• Manage team scheduling, leave planning, and capacity to ensure uninterrupted operations.

Incident Response Oversight

• Oversee the investigation and resolution of high-severity and P1 security incidents.
• Ensure incident response procedures — containment, eradication, and recovery — are consistently followed.
• Lead post-incident reviews and drive implementation of lessons learned across the team.
• Communicate incident status, impact, and remediation updates to client stakeholders and internal leadership.

Client & Stakeholder Management

• Act as the primary SOC point of contact for strategic client relationships.
• Deliver regular SOC performance reviews, threat landscape briefings, and security posture reports to client executives.
• Collaborate with client IT and security teams to ensure alignment on SOC scope and service effectiveness.
• Manage escalations and ensure client satisfaction through proactive communication and issue resolution.

Threat Intelligence & Threat Hunting Strategy

• Define and oversee the SOC threat intelligence program, ensuring operationalization of feeds across SIEM and detection tools.
• Direct proactive threat hunting initiatives and ensure findings feed back into detection engineering.
• Stay current on the evolving threat landscape and translate emerging attack techniques into actionable SOC improvements.

Security Tool & Technology Governance

• Oversee the selection, deployment, and optimization of security technologies including SIEM (XSIAM/Splunk/QRadar), EDR, XDR, SOAR, and threat intelligence platforms.
• Drive tool rationalization and ensure maximum value from the security technology stack.
• Partner with engineering and architecture teams to evaluate and onboard new tools as the threat landscape evolves.

Metrics, Reporting & Continuous Improvement

• Develop and maintain a comprehensive SOC metrics framework covering MTTR, MTTD, detection rates, false positive ratios, and SLA adherence.
• Produce executive-level and client-facing SOC performance reports on a regular cadence.
• Identify process gaps and lead initiatives to improve analyst efficiency, detection fidelity, and response times.
• Champion SOAR adoption and automation to reduce manual workload and accelerate response.

Compliance & Regulatory Governance

• Ensure SOC operations meet applicable compliance requirements (e.g., GDPR, HIPAA, PCI DSS, SOC 2, ISO 27001).
• Support client audit activities and produce compliance-relevant documentation and evidence.
• Maintain awareness of evolving regulatory requirements affecting security operations.

Cross-Functional Collaboration

• Partner with DFIR, Vulnerability Management, Network Security, and Cloud Security teams to deliver integrated security services.
• Collaborate with MSSPs, OEM vendors, and external threat intelligence partners to strengthen SOC capabilities.
• Work with sales and solution teams to support pre-sales activity, SOC capability presentations, and new client onboarding.

Budget & Resource Planning

• Contribute to SOC budget planning, headcount forecasting, and resource allocation decisions.
• Track and manage operational costs related to tooling, staffing, and third-party services.
• Identify and justify investments in new capabilities that improve security outcomes and operational efficiency.

 Basic Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 8+ years of experience in information security, including experience leading SOC operations or teams.
• Strong hands-on experience with SOC operations, SIEM platforms (e.g., Splunk, QRadar), and incident response.
• Proven ability to manage client relationships and communicate effectively with both technical and executive stakeholders.
• Solid understanding of threat intelligence, threat hunting, and industry security frameworks (e.g., MITRE ATT&CK, NIST, CIS).

 Preferred Qualifications:

• Relevant certifications such as CISSP, CISM, GCIA, or GCIH.
• Experience with SIEM platforms (e.g., Splunk, XSIAM, QRadar) and security tooling.
• Experience with SOAR platforms and security automation.
• Knowledge of cloud security (AWS, Azure, GCP) and hybrid SOC environments.
• Experience in managed security services, including multi-tenant environments or pre-sales support.

Position summary:

We are seeking a skilled Security Consultant to join our Security Operations Center (SOC) team. The ideal candidate will have a strong background in SOC operations and will ensure the SOC team is performing its functions as required, including troubleshooting incidents and events. The ideal Security Consultant will also act as the technical subject matter expert (SME), handling critical SOC tasks, and guiding Level 1 and Level 2 customer communications.

Key Roles & Responsibilities:

Incident Response and Management

• Lead the investigation of high-severity security incidents and breaches.
• Provide expert analysis for complex incidents that L1 and L2 analysts cannot resolve.
• Develop and execute incident response procedures, including containment, eradication, and recovery.
• Ensure proper escalation processes are followed for incidents requiring higher expertise.
• Communicate with stakeholders, such as management and IT teams, to ensure appropriate handling of incidents.

Threat Hunting and Analysis

• Perform proactive threat hunting activities to identify potential vulnerabilities, threats, and attacks before they happen using Splunk / QRadar SIEM.
• Use threat intelligence feeds to enrich SOC operations and identify emerging threats.
• Analyze large volumes of security data to detect patterns and anomalies.

Security Tool Management

• Oversee and optimize the usage of security monitoring tools such as Splunk/ QRadar SIEM (Security Information and Event Management), IDS/IPS (Intrusion Detection/Prevention Systems), and endpoint protection systems.
• Configure, update, and fine-tune security tools to improve detection capabilities and reduce false positives.
• Recommend new security tools and technologies to improve SOC operations.

Log and Event Analysis

• Review logs from various sources (network, endpoints, servers, etc.) to identify security incidents.
• Ensure accurate log data collection and retention practices are followed.
• Provide in-depth analysis of security alerts and generate reports.

Vulnerability Management

• Conduct vulnerability assessments and prioritize remediation activities for critical vulnerabilities.
• Collaborate with the IT and development teams to address security flaws and implement patches.

Collaboration and Escalation

• Serve as the point of escalation for L1 and L2 SOC analysts when complex issues arise.
• Collaborate with other security teams, such as network security, application security, and IT operations, to ensure a comprehensive defense strategy.
• Work with external partners, including Managed Security Service Providers (MSSPs), to coordinate incident management and threat intelligence sharing.

Security Policies and Best Practices

• Review and recommend improvements to security policies, procedures, and best practices.
• Ensure that the organization's security policies are being followed and advise on improvements.
• Conduct regular security awareness training for SOC staff and the broader organization.

Reporting and Documentation

• Generate detailed reports on incidents, security posture, and threats for senior management and relevant stakeholders.
• Maintain incident logs and documentation to comply with regulatory and internal policies.
• Ensure all incidents are well-documented with root cause analysis, remediation efforts, and lessons learned.

Continuous Improvement

• Analyze the effectiveness of the SOC's operations and suggest improvements to processes, workflows, and technologies.
• Stay updated on the latest cyber threats, tools, and techniques.
• Assist with the development and execution of simulations, exercises, and training to improve SOC capabilities.

 Compliance and Regulatory Requirements

• Ensure compliance with SLAs for all projects.
• Ensure SOC operations meet industry compliance requirements (e.g., GDPR, HIPAA, PCI DSS).
• Help in audits and compliance assessments related to security operations.

Mentoring and Training

• Provide mentorship and training to junior SOC analysts (L1 and L2).
• Share knowledge on advanced attack techniques, response strategies, and threat detection methods.

Report deviations and concerns to the SOC Manager

 Basic Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• 5+ years of experience in security operations, SIEM, or IT security.
• Hands-on experience with SOC operations, incident response, and security monitoring.
• Solid understanding of cybersecurity fundamentals, networking, and IT infrastructure.
• Strong problem-solving skills and ability to communicate effectively with technical and non-technical stakeholders.

Preferred Qualifications:

• Relevant certifications such as CISSP, CISM, GCIA, or GCIH.
• Experience with SIEM platforms (e.g., Splunk, XSIAM, QRadar) and security tools.
• Experience with SOAR platforms and security automation.
• Knowledge of cloud security (AWS, Azure, GCP) and hybrid SOC environments.
• Familiarity with enterprise security tools (e.g., EDR, XDR, WAF, DLP) and managed SOC environments.

The role:

At aCommerce, the Senior Key Account Manager is a role carved out to meet the changing consumer demand and this position is based in Philippines. This individual aims to serve as an extension of our clients’ businesses ensuring proper management and execution of the ecommerce strategy in social commerce on their behalf. This would include developing, managing and executing promotional and marketing campaigns and overall fulfillment execution, smooth day to day operations.

The Senior Key Account Manager will support the team on the brand in serving as the client’s initial point of communication in executing their social commerce strategy, enabling a consistent social media presence and strong positive brand experience. You will work closely and collaborate with other internal department service providers to ensure best-in class end-to-end service execution. You will keep abreast of client industry developments, market trends and competitive intelligence, gaining specialized industry knowledge which enables us to add-value and more deeply understand the client’s business challenges and opportunities

Responsibilities:

Performance Management

• Manage overall account profitability via P&L management
• Ensure all clients and channels are successfully on-boarded on time
• Manage to maximize GMV with day-to-day collaboration with client and channels
• Customer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit
• Ensuring optimal product presentation and visibility on online channels
• Coordinating with internal cross function and external parties
• Establish and monitor progress against key performance indicators.
• Advising and executing end-to-end social commerce strategy for International brand owners (such as Global brands, FMCG brands etc.). This will include content, sales monitoring, analysis on how to grow demand, supply management and promotion management as well as business analytics.
• Coordinating with internal departments (tech, warehouse, marketing) and external parties (ad agencies) to troubleshoot and resolve business issues
• Support the Brand management team to ensure smooth day to day operations
• Build strong rapport with clients that include managing relationships with internal and external stakeholder

Partner Service

• Responsible for client relationship and retain client satisfaction
• Serve as the “face of aCommerce” and primary point of contact for client executives and key stakeholders at each assigned account
• Advising clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities
• Managing fast-growing e-commerce sales of large brand owners through their own web-store or other online channels and initiative channel
• Ensuring that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.
• Identifies and anticipates additional opportunities for enhancements, improvements or new services with existing clients
• Inventory management including forecast, ordering and DOH controlling
• Present analysis and recommendations to key stakeholders both client-side and internally

Business Development

• Contract Management by helping translate the outlined solution into a high level initial statement of work (SOW) and helps secure the client's agreement in sales meetings with the prospect or client (system & integration options, cost model, forecast value, activity planning, requirements definition, etc.)
• Working closely with solution design and business development to manage key customers (existing and new), thereby improving turnover and profitability
• Scope of Work (SOW) & Trade Agreement management for existing accounts and input industry insight to SD for new customers.

Technical Qualifications:

• Has a minimum 5 years of working experience in an ecommerce company, internet start-up or in an international brand (e.g. FMCG, retailer or consulting industries)
• Previous experience in social commerce, online media, marketing would be a strong point.
• Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tool

Soft Skills & Other Details:

• Superior communication skills in English, written and oral
• Candidate must be proactive and have a problem-solving attitude to client and/or business problems
• Very strong commercial and client-facing abilities
• Demonstrated ability to exceed client expectations and incorporate urgency and strong service ethic into all aspects of the job
• Entrepreneurial spirit, not afraid of risks and challenges
• Analytical, data driven mindset and detail oriented
• Successful record of communicating and engaging cross functional teams
• Ability to lead projects relating with responsible account and category
• Ability to coach and train key specialists effectively to produce high amounts of results

About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

aCommerce DNA

Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.

• Customers above all: The customer is at the heart of everything we do. Their success is our success.
• Lead by example: Earn respect through hard work and perseverance, not seniority.
• Solve problems: A “can do” attitude solves a multitude of problems.
• Lean on your teammates: Replace “I” with “we”. Collaboration brings you a long way.
• Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.

What You’ll Do:

The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. 

About the Role:

As a Manager of Bare Metal Support Engineering, you'll be at the center of ensuring our dedicated infrastructure remains stable, reliable, and performant. You’ll lead daily support operations, triage incidents, drive escalations, and ensure that hardware is monitored, maintained, and delivered effectively for our clients. You'll oversee a team of experienced Systems Operations Engineers and help build a new team focused on our Bare Metal support model. This role balances tactical execution with operational maturity, working cross-functionally with engineering, product, and infrastructure teams to scale processes as we grow.

In this role, you will:

• Lead a skilled team responsible for maintaining and optimizing physical infrastructure across multiple client environments.
• Build, develop, and lead a dedicated Infrastructure Support team focused on supporting key infrastructure, handling escalations, and ensuring smooth hardware operations.
• Oversee the resolution of infrastructure-related incidents, escalation management, and collaborate with internal teams to deliver effective solutions.
• Improve support processes to enhance efficiency and reduce downtime, ensuring the infrastructure meets client expectations.
• Work closely with product, infrastructure, and other teams to ensure seamless delivery of infrastructure resources.
• Manage client communication during escalations and issue resolution to ensure transparency and client satisfaction.
• Mentor team members, developing their skills to manage and maintain critical infrastructure effectively.

Who You Are

• 5+ years of experience leading teams responsible for infrastructure support, data center operations, or physical compute environments.
• Hands-on experience with Linux system administration and command-line tools.
• Familiarity with hardware-level diagnostics, troubleshooting, and replacement (servers, power, cabling, etc.).
• Experience working with high-performance rack-scale hardware, including CPU and GPU-based compute nodes.
• Understanding of GPU infrastructure (e.g., NVIDIA A100/H100s, PCIe/NVLink, liquid cooling) or a demonstrated ability to quickly learn and adapt to HPC environments.
• Proven track record in incident and escalation management, with direct ownership of client or production-impacting issues.
• Experience managing ticket-based workflows (Jira, Zendesk, etc.) in a high-urgency technical environment.
• Comfortable interpreting and acting on metrics (MTTR, SLOs, backlog, ticket trends) to drive operational improvements.
• Skilled in managing scheduling, shift coverage, and team logistics in 24/7 or hybrid support models.
• Travel up to 30% annually

Preferred:

• Experience managing infrastructure support teams in high-growth or rapidly evolving environments.
• Proven ability to develop and implement operational processes that scale with business needs.
• Strong familiarity with server and GPU hardware lifecycle management: deployment, maintenance, thermal/power concerns, RMA coordination, and decommissioning.
• Demonstrated success in coaching and growing technical teams through training, mentorship, and performance development.
• Skilled in both developing and interpreting metrics to drive accountability, continuous improvement, and executive visibility.
• Familiarity with AI/ML workloads, cluster utilization patterns, or the infrastructure needs of GPU-heavy clients is a plus.

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• Have a track record of improving infrastructure reliability through clear processes and team accountability.
• Think critically about how to scale operations without overengineering.
• Care about delivering for customers—but know when to hold the line to protect the team and long-term goals.
• Communicate clearly, especially under pressure.
• Are comfortable getting close to the work, but know when to step back and lead.
• Thrive in fast-paced environments where priorities can shift quickly.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! 

The base salary range for this role is $170,000 to $240,000 SGD. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). 

#LI-DNI

About the Internship Program

Adams Street’s Internship Program provides an engaging and highly educational experience to undergraduates seeking to build a career in private markets investing. Our Interns gain a broad range of investment exposure by providing research, analytical and deal process support to our teams. The program is designed for undergraduates in the penultimate or final year of their bachelor’s degree, ideally in business, finance or economics looking to gain a foundational understanding of the private markets industry. The internship program offers a unique set of financial training, professional development, and mentorship opportunities throughout the program.

Highlights of our program include:

• First-hand experience of life as an investment professional in private markets investing on live deals
• Exposure to deal flow, strategy and operations as an observer in investment team meetings
• Access to internal training resources and the guidance of a mentor to bridge the educational gap
• Human Resources sessions on professionalism in the workplace and career path coaching

Primary Investment Team

The Primary Investment Team at Adams Street invests in premier buyout and venture capital funds at the time they are being raised. The team has been an active fund investor since 1979 and has established relationships with some of the world’s most sought-after General Partners. Investing with a broad global mandate and across a range of geographies, stages, and subclasses, the Primary Team has consistently delivered strong risk-adjusted returns and liquidity across multiple business and economic cycles.

Role Responsibilities:

• Investment underwriting and due diligence
• Sector and thematic research
• Firm & client-related projects

Key Candidate Attributes

At Adams Street, we hold ourselves to high standards and expect the same of our internship applicants. Ideal candidates must have a genuine interest in alternative investments. Additional characteristics of a successful Intern at our firm are:

• Strong academic credentials with a major in finance, accounting, economics, or related studies
• History of relevant internship experience, schoolwork, and/or extracurricular activities within the private equity, investment banking, investment management, and valuation fields
• Strong excel proficiency required, with prior financial modeling experience preferred
• Demonstrable initiative, commitment toward excellence in work and great attention-to-detail
• Team-oriented mindset with a heavy emphasis on written and verbal communication
• Excellent technical foundations in corporate finance and accounting
• Self-disciplined, takes accountability and operates with high integrity
• Fluency in an Indian language would be preferred

This is a full-time internship (5 days/week). Candidates must be able to commit 3-6 months to working in the role.

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

We are seeking an experienced Portfolio Manager to help expand our Equity Capital Markets (ECM) investment strategy across the APAC region. This is a hands-on, revenue-generating role that combines risk-taking responsibilities as part of a regional ECM investment mandate with business and relationship development responsibilities.
The position carries explicit risk-taking responsibilities within DRW Global Investments (DRWGI) ECM investment strategy, including aftermarket opportunities. The successful candidate will be responsible for establishing and strengthening key market and stakeholder relationships, leading live ECM deal interactions, and driving the build-out of our APAC ECM investment capability in close coordination with the global ECM investment team.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

[#LI-AC] 

Who We Are:

Dynamite Games is at the forefront of creating unparalleled gaming experiences for digital natives and the next generation of gamers. Our commitment to innovation and quality drives us to develop games that are not only visually stunning but also deeply engaging. Leveraging cutting-edge technology, we strive to deliver experiences that resonate with modern gamers, offering unique narratives and immersive gameplay.

Key Responsibilities:

• We are seeking a dynamic and detail-oriented Projects Manager to oversee the development and execution of our games.
• The ideal candidate will be responsible for managing cross-functional teams, ensuring timely project delivery, and maintaining the highest standards of quality and innovation.
• You will play a key role in bridging creative, technical, and business aspects to produce successful gaming experiences.
• Oversee the full lifecycle of our games, from concept to release and post-launch support.
• Coordinate with game designers, developers, artists, and other stakeholders to ensure seamless production processes.
• Develop and maintain project schedules, timelines, and milestones, ensuring projects are delivered on time and within budget.
• Manage and mitigate risks, identifying potential roadblocks and implementing solutions to keep projects on track.
• Maintain a deep understanding of market trends, competitor products, and player preferences to make informed development decisions.
• Collaborate with marketing, sales, and operations teams to align production with business objectives and go-to-market strategies.
• Conduct quality assurance checks and player feedback analysis to drive continuous improvements.

Who We Think Will Be A Great Fit:

• 4+ years of experience in game production or a similar role, with a proven track record of delivering shipped games.
• Strong understanding of game development pipelines and production methodologies (Agile, Scrum, etc.).
• Excellent project management skills with experience using tools like Jira, Trello, or Asana.
• Ability to balance project demands with creative essentials. You demand quality; creativity and fun while managing project resources and timelines
• Strong leadership, communication, and problem-solving skills.
• Familiarity with RNG mechanics and game mathematics is a plus.

Building a Brand Starts with a Story

Learn more at www.firstagency.com

What You Would Get To Do

The Event Technology Manager is responsible for managing all technological aspects of event registration, including overseeing registration websites, database management, and troubleshooting technical issues. This role ensures consistency and accuracy of event data, generates lists upon request, and supports the event delivery team with event coordination.

There is a requirement for on-site events to travel domestically or abroad as required.

Your Contributions 

• Advise on the user experience for both pre-event and onsite registration for virtual and in-person events
• Manage the implementation and project management of event registration websites, app builds, and all technological aspects of events
• Troubleshoot and resolve technical issues
• Oversee client communications, including save-the-dates, invitations, registration, and confirmations
• Ensure database accuracy, manage data input, and generate lists as required
• Communicate effectively with internal teams and external clients, addressing queries within service level agreements
• Collaborate with the Event Delivery team on logistics, production, and overall event implementation
• Coordinate event materials, such as name badges, tent cards, place cards, agendas, and signage
• Design and set up registration desk flow
• Serve as the lead contact for attendee management and technology vendors during pre-event and event execution.
• Assist clients with event-related information and coordination
• Create and distribute post-event client surveys
• Provide registration data, analytics, and insights for event performance
• Manage relationships with technology suppliers and negotiate contracts
• Review and reconcile third-party vendor invoices
• Identify opportunities for cost savings and value additions for clients
• Mentor and train staff on current technology and event processes
• Stay informed on emerging technologies, trends, and industry best practices, ensuring the team is kept up-to-date

What We Are Looking For 

Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First. 

• 3 - 5+ years of experience in Attendee Data Management and Event Technology including meeting planning and coordination
• Strong proficiency with Microsoft Office – specifically with Excel (comfortable with VLOOKUP function) and PowerPoint
• Strong proficiency with registration website platforms such as Cvent, Splash, Certain, Aventri, Eventbrite other registration website platforms
• Experience with virtual meeting and event platforms such as Intrado, GlobalMeet / TalkPoint, Zoom, WebEx, SpotMe, Concise Chime or other virtual meeting and event platforms
• Experience in integrating customer relationship management software, such as Marketo, Salesforce, and Dealcloud, with event registration management systems such as Cvent
• Proficient programming skills such as computer coding (HTML, CSS and/or JavaScript)
• Flexible and willing to work outside of normal business hours (evenings, weekends) and travel when required to be on-site at events and/or troubleshoot remotely
• Strong project management skills with the ability to manage multiple projects simultaneously
• Strong written and oral communication skills at all levels
• Industry knowledge of new suppliers, services, and best practices
• Able to create best practices and take on new initiatives independently
• Client-centric, approachable, ability to adjust to client needs and style and deepen relationships in support of their business and programs; adapt to ever-changing demands and different client work styles
• Motivated, self-starter, ability to take direction and work independently; ability to think innovatively

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth:

• Private Healthcare (Medical & Dental) from day 1 
• Annual Health Screening
• 20 Days Annual Leave PLUS Public Holiday
• Employee Assistance Program including 24/7 support, counselling, and legal consult
• Complimentary Access to Headspace, Maven & more
• Wellness Stipend
• Personal Volunteer Day
• Life Insurance
• Mobile Phone Allowance
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

#LI-TS1 #LI-Hybrid

Building a Brand Starts with a Story

Learn more at www.firstagency.com

What You Would Get To Do

The Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution.

There is a requirement for onsite events to travel domestically or abroad as required.

Your Contributions

• Full life-cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity
• Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting
• Sourcing, negotiating and managing site selections, contract management for venues and suppliers
• Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
• Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.)
• Virtual event planning and project management, including confirming the appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders
• Co-plan with colleagues and the client on larger-scale programs; strong team player
• Ensure adherence to the client’s standards of operation and policies, and that compliance and risk guidelines are followed
• Travel when applicable for site inspections and on-site management of live events to ensure full coordination of logistics and on-site teams for in-person events
• Post-event wrap-up, including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements
• Share knowledge of best practices, new suppliers, services and venues

What We Are Looking For

• 5-7+ years’ event management experience, preferably in a corporate or financial environment
• Experience in events, conferences, meeting and production management, including but not limited to C-level executive events, cocktail receptions and dinners, meetings and multi-day events
• Experience in working with and managing senior clients
• Proficient with Microsoft Office applications such as PowerPoint and Excel
• Motivated, self-starter, ability to work independently and project plan; ability to think innovatively
• Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
• Virtual event experience preferred – Webex and Zoom experience a plus
• Leadership/influencing/negotiation and decision-making skills
• Adaptable and resourceful individual able to follow guidance while working independently; proactive in generating ideas and creative solutions
• Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
• Strong client management skills
• Strong oral and written communication skills
• Ambitious, proactive and highly organised
• Willing to travel to various locations for site-visits and on-site management of events
• Experience working with large and complex databases preferred, Cvent experience preferred
• Knowledge of venues and suppliers in key APAC cities

At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:

• Private Healthcare (Medical & Dental) from day 1 
• Annual Health Screening
• 20 Days Annual Leave PLUS Public Holiday
• Employee Assistance Program including 24/7 support, counselling, and legal consult
• Complimentary Access to Headspace, Maven & more
• Wellness Stipend
• Personal Volunteer Day
• Life Insurance
• Mobile Phone Allowance
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

#LI-TS1 #LI-Onsite

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

At Stripe, product development is an extremely collaborative effort between engineering, design, analytics, partnerships, legal, risk and go-to-market teams. You’d be joining a group of experienced Engineering, Product Management, Strategy, and Operations leaders who have a track record of successfully building large-scale business and products that are collectively impacting millions of users around the world.

Stripe’s payments products have helped to accelerate many of the world’s most innovative companies, and the Local Payments Methods team owns one of Stripe’s most critical workflows, a platform that processes billions of dollars in payments annually. We are looking for a senior Technical Program Manager who’s passionate about solving problems in the complex payments landscape, not only serving our customers but also our financial partners and regulator stakeholders.

Payments continues to see exciting innovations such as an acceleration in payment methods coming online in the form of Buy Now Pay Later, Digital Wallets, and Crypto payments. Such payment methods provide more benefits to merchants and enable functionality that was not present before. The Local Payment Methods team is building the platform & enabling payment methods that connect to millions of Stripe users globally. We're responsible for building new product experiences that help providers to improve their integration, boost their conversion, and grow their business. We also own the end-to-end journey for users adopting new payment methods.

What you’ll do

As a TPM, you will play a key role leading complex programs across multiple engineering, product and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You will be an active contributor to the overall strategy of the program, drive technical decision making, and drive the execution of the program through all phases from planning to delivery. You will have the opportunity to implement mechanisms that make your programs effective and scale them to edit Stripe-level processes.  

You will:

• Drive functional and technical delivery of key team and org-wide programs/initiatives.
• Collaborate with engineering teams to design, scope, and shepherd features.
• Create functional specs, project / release plans, and roadmaps.
• Own and execute one or more software engineering programs simultaneously.
• Help drive product decisions to align with program and sometimes higher company initiatives.
• Help influence peers / managers and build consensus while dealing with ambiguity.
• Guide and manage the usage of agile methodologies to simplify project delivery.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of experience in technical program/product management, software engineering, systems engineering or related discipline.
• Consistent track record of shipping products with broad/global customer impact.
• You have a track record of providing solid program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership throughout.
• You are not satisfied with just delivering programs on time—you are discerning about product/infrastructure architecture and can lead technical discussions.
• Operate independently and lead efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.
• Ability to understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively.
• Strong customer focus.
• You have strong written and verbal communication skills. 
• Interpersonal skills to build relationships, and collaborate with diverse cross-functional teams.
• Demonstrable experience with agile software development methodologies and productivity tools.
• Bachelor's degree or equivalent in computer science, engineering or a related field.

Preferred qualifications

• Experience in a global FinTech or payments organization of a global e-commerce company.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. Joining the Risk Partnerships team, you will play a critical role in the company’s financial and partnership health, enabling Stripe’s growth while partnering with internal and external stakeholders to understand, manage and mitigate against key risks related to financial partners.

What you’ll do

Stripe is seeking a Risk Partnerships Manager covering our most important financial partners including bank sponsors, Local Payment methods and other key partners. This role will be instrumental in enabling new products and payment methods to help Stripe scale for the future. It’s expected that the Risk Partnerships Manager will be a subject matter expert in card network and bank sponsor programs and requirements. You will develop expertise on Stripe’s risk policies in areas including fraud, credit, and brand risks. You will be relied upon to keep pace with emerging trends in the payments and fintech industries.

You will build strategic relationships with Risk counterparts at major financial partners to help drive Stripe’s risk and commercial initiatives. It is equally crucial for you to develop trusting and collaborative relationships with internal stakeholders that will provide subject matter expertise, and be able to execute across multiple programs and initiatives in parallel. Your work will be highly visible to Risk leadership and will be instrumental to driving our future growth.

Responsibilities

• Manage key risk relationships with financial partners including bank sponsors, local payment method, and key partners that enable new products and payment methods. 
• Build relationships, understand financial partner requirements, and advocate for Stripe’s users and product teams with external stakeholders.
• Effectively communicate complex financial partner risk requirements to Stripe leadership. Ensure these are understood and correctly prioritized by Risk and the broader Global Partnerships team, as well as other cross-functional teams within the organization.
• Represent Stripe’s risk controls and processes to bank partners, card networks, regulators and other external parties. Develop expertise in Stripe’s risk management systems and maintain a strong understanding of Stripe’s risk posture and evolving technical foundations.
• Contribute to Stripe risk strategy objectives by proposing process improvements, new risk policies, capabilities, and other areas of thought leadership to drive the company vision.
• Collaborate with our Financial Partnerships team to drive and advocate for risk objectives in balance with business objectives.
• Cultivate strong working relationships with colleagues across Risk, Product, Engineering and Operations teams to prioritize, scope and roll out product launches and enhancements.
• Manage top priority user escalations and incident remediations, as needed.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of professional experience, including 2+ years in the payments industry (Risk Management experience preferred).
• Partner-facing experience with APAC Payment methods, acquiring bank sponsors, or additional relevant payment methods in APAC.
• A strong sense of ownership, resilience, and a drive to have an impact.
• Experience in managing day to day risk initiatives, requirements and incidents across a variety of internal and external partners.
• Strong stakeholder management skills including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders.
• An analytical, data-driven approach to decision-making – you understand how to partner with Data Science to build metrics and track progress across various monitoring programs.
• Demonstrated project/program management skills and a proven track record for building and scaling programs from the ground up.
• Excellent collaboration, communication, and relationship building skills. Must have the ability to convey complex ideas succinctly to all audiences.
• Ability to prioritize work appropriately and stay focused on the most important and most impactful initiatives at any given time.

Preferred qualifications

• You have an in-depth understanding of product and payment risk platforms.
• Effective program management skills and a proven track record for building and scaling programs from the ground up.
• Familiarity with SQL and working with large datasets is a plus.

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. 

Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Money as a Service team’s mission is to make it delightful for users to manage their money on Stripe. We’re rebuilding and unbundling the core of Stripe so that no matter what the business, the location or use-case there is a single place that can fulfil all financial needs. If that sounds exciting we’d love to hear from you!

What you’ll do

We’re looking for a leader who has a strong background in building successful products and experiences, a passion for leading engineers to solve challenging problems while developing empathetic partnerships with other Stripe teams to understand their use-cases, unlock new capabilities and innovate. At the same time, you’ll have plenty of opportunities to be hands-on building key systems, and will be directly responsible for the successful delivery of large-scale technical efforts as well as acting as a technical mentor and leader for Stripe engineers.

Responsibilities

• Enable the team to deliver a world class financial infrastructure for businesses that range from high growth startups to leading global companies. 
• Collaborate with stakeholders across the organization such as product, design, infrastructure, marketing and operations to set and achieve ambitious goals.
• Lead and manage processes to help the team do its best work and engage with Stripe teams across EMEA and North America.
• Recruit great engineers, in collaboration with Stripe’s recruiting team.
• Develop engineers on the team, helping them advance in their careers.
• Contribute to engineering-wide initiatives as a member of Stripe’s engineering management team.

Who you are

We’re looking for a leader with experience building great products and teams. If that sounds like you then we encourage you to apply: 

Minimum requirements

• At least 3+ years of experience building and managing a team or teams to ship high-quality products and experiences.
• Have a strong technical background as a contributor, including 5+ years of industry experience building user facing products.
• Work effectively cross-functionally and are able to think rigorously, communicate effectively, and make or coordinate hard decisions and trade-offs.
• Thrives with a high degree of autonomy and responsibility in an ambiguous environment.
• Technical acumen to drive clarity with senior engineers about architecture and technical strategic decisions.
• Encourage a healthy and inclusive work environment that’s both challenging and supportive.
• Care deeply about mentorship and growing engineers.

Preferred qualifications

• Have experience with financial product companies and interest in financial products and markets.

Eager to learn more or just want to share your resume for future opportunities? If you have the learning attitude, you are welcome! Learn more about our functional teams below and discover how you can shine brighter with Lighthouse!

Engineering #LI-DNI

Byte-ing into 100TB of data daily to serve our clients a digital feast of top-notch insights. Our team is composed of engineering champions, to include Software Engineer's, Solution Architect's, and Engineering Team Lead's.

Finance

Providing unwavering support as one unit and joyful number crunchers who thrive on collaboration and take on any challenge. Start your finance journey with Lighthouse as a Finance Coordinator, Credit Collector, Accountant, or other finance function.

Business Operations

Incubating and scaling new lines of business as cross-functional ninjas with a pulse on the operating rhythm of Lighthouse. Whether you start as a Revenue Manager, Sales Operations Specialist, Analytics Engineer, or other cross-functional ninja, the sky is the limit.  

Customer Operations

Delivering white-glove client service by strengthening customer relationships and providing an unmatched customer experience. From Product/Technical Support Specialist's, Customer Care Manager's, and Client Onboarding Specialist's, our customer operations team are champions at fostering a client centric experience.

Legal

Ensuring every ‘T’ is crossed and every ‘i’ is dotted as guardians of Lighthouse legality with a fortress of contracts

Marketing

Innovation meets imagination in the world of travel and hospitality technology on our marketing team

People & Talent

Powering Lighthouse’ success by cultivating talent, fostering a culture of growth, and enhancing the employee experience

Product

Crafting the industry’s best products, all while juggling requests from sales

Revenue

Our revenue team of sales practitioners and account managers champion providing the hospitality industry with the very best products to optimise their commercial strategy

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. 

Our unique data and solutions empower thousands of customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

We’re looking for an Employee Experience & Office Manager for the APJ region (based in Singapore) to join us in supporting our APJ team and office operations. This role reports to the Director of Employee Experience based in Tel Aviv.

This is an exciting opportunity to make an immediate impact as you'll play a role in ensuring and maintaining a productive work environment and creating the best experience for our employees. you will plan and execute employee engagement activities, team gathering and events, happy hours and more. Oversee and elevate the employee life cycle, and contribute to key employee touchpoints. You will also be responsible for managing day-to-day office operations.

So, what will you be doing all day?

Your daily responsibilities may include:

• Act as a primary facilitator and point of contact for new employees through their onboarding experience.
• Coordinate administrative needs and logistics for ongoing projects and team building activities for both Singapore and Australia employees
• Develop and execute employee engagement programs, activities, and events to foster a positive work environment.
• Managing and monitoring Employee Experience and office budgets, including invoices/payments processing, expense tracking, and purchase order creation.
• Serve as the main point of contact for employees' physical arrival at the office, ensuring a welcoming and professional reception.
• Ensuring the Singapore, Tokyo offices environment is maintained and organized to a high standard (pantry and stationery restock, tidy meeting rooms, arranging team lunches etc.)
• Liaise with internal IT to address onsite needs while tracking and managing IT inventory to ensure accuracy and availability of all assets.
• Manage relationships with all office vendors, including IT, janitorial, and other service providers, ensuring seamless operations and optimal service standards.
• Executive administrative support to the GM.
• Assist other required support for APJ team as needed (eg. coordinating executive-level visits, planning and execution of sales kick-offs)

This is the perfect job for someone who is:

• 2-3 years of relevant experience as an employee experience specialist, office manager or executive assistant at a High Tech company
• Flexible and able to work in a fast-paced, dynamic and demanding environment.
• Excellent time management skills and ability to multitask and prioritize work.
• Highly organized with attention to details and an outstanding work ethic.
• Always willing to 'roll up the sleeves' and do what it takes to get the job done.
• Great communication skills: written and verbal.
• Service oriented, positive, proactive and solutions-focused attitude.
• Proficiency in Google Suite
• Strong project management skills. 
• Advantage: Knowledge of the Japanese language, familiarity with the local culture, and experience working with global organizations with offices in Tokyo.

* This role is required to be in our Singapore office 5 days a week.

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas:  We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization. 

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

About the Role

This role is an integral part of the Relationship Management Team, where you will learn to manage a portfolio of high-net-worth customer accounts at Xapo Bank. 

As an Assistant Relationship Manager, you will be responsible for learning how to identify leads, build strong relationships with customers, and assist them with all of Xapo Bank's products. 

In collaboration with regional Customer Success Advisors, you will ensure that our customers receive consistent support throughout their onboarding process and their entire journey with Xapo, contributing to a "customer for life" experience. 

This role will provide you with the training and development needed to achieve a defined revenue target by retaining existing business and acquiring new business, ultimately maximizing the bank's profitability.

Position overview

The role is focussed on building the key pillars for a successful career in a client facing role. We have two teams within Xapo Bank that deal with client coverage, our Customer Success team, and our Relationship Management team. The role will shadow the relationship manager team to assist them with client account operations and offering assistance to client requests. Our offering is tailored to UHNW and Family Offices so the person will gain exposure to this unique client segment through helping with day to day needs and through participation on cross selling initiatives and direct client calls and pitches.

Responsibilities:

• Learn to onboard, service and sell products to UHNW & Family Office clients in a high paced environment.
• Develop an understanding of customer needs and learn to formulate appropriate solutions based on their circumstances and risk appetite.
• Act as the principle point of contact for a book of clients, after an initial training period. Learn how to develop your client book and prioritise your client opportunities to deliver revenue growth to the firm across multiple product lines. 
• Attend regional events to promote the Xapo brand and learn how to generate new leads.
• Support senior team members in managing customer relationships and achieving team targets.

Skills needed:

• A recent graduate with a degree in Finance, Business, or a related field
• 2+ years of working experience in related field is an advantage
• A strong interest in Bitcoin and / or crypto
• Excellent communication and interpersonal skills
• A willingness to learn and a proactive attitude
• Fluency in English is required
• Chinese, Japanese or Korean proficiency is an advantage 

Other requirements:

• A dedicated workspace.
• A reliable internet connection with the fastest speed possible in your area.
• Alignment with Our Values and the Xapo Values-Driven Leadership principles.

^{The Opportunity}

• ^{Lead cloud partnership growth across APJ with AWS, Google Cloud, and Microsoft Azure.}

• ^{Work closely with the Global Head of Cloud Partnerships and the APJ Partner organisation to align cloud initiatives with regional strategy.}

• ^{Build a scalable, repeatable cloud go-to-market motion across APJ in collaboration with CSP field teams, solution engineers, and SI partners.}

• ^{Drive joint business acceleration by deepening engagement with the region’s major cloud ecosystems.}

^{What You’ll Be Doing}

• ^{Developing and executing the APJ cloud partner strategy aligned to global cloud priorities.}

• ^{Building strong field relationships with AWS, GCP, and Azure to support co-selling, account alignment, and joint pursuit activity.}

• ^{Creating partner-sourced pipeline by educating cloud teams and activating CSP channels as a business-generation engine.}

• ^{Delivering enablement programs, workshops, and technical training for CSP sales and technical teams across APJ.}

• ^{Orchestrating joint go-to-market initiatives with cloud providers and SI partners, including events, campaigns, workshops, and customer-success projects.}

• ^{Managing operational elements of cloud partnerships such as Marketplace transactions, cloud credits, co-marketing funds, and program compliance.}

• ^{Integrating cloud-partnership activities with APJ sales, partner, marketing, and product teams.}

• ^{Tracking and reporting partner activity, co-sell pipeline, and performance metrics.}

• ^{Monitoring regional cloud-market trends to inform ongoing strategy.}

^{What Makes You a Great Fit}

• ^{6–10+ years’ experience in APJ partner, alliances, or cloud sales roles within enterprise software, SaaS, or cloud technology companies.}

• ^{Hands-on experience running joint go-to-market and co-sell motions with AWS, GCP, or Azure.}

• ^{Proven ability to generate new opportunities through structured cloud-field engagement.}

• ^{Strong capability in delivering training and enablement across diverse APJ audiences.}

• ^{Excellent relationship-building skills with the ability to influence senior stakeholders internally and externally.}

• ^{Confident managing pipeline, forecasting, and reporting.}

• ^{Comfortable working across distributed teams and multiple time zones.}

^{Bonus Points For}

• ^{Experience with cloud marketplaces, incentives, co-marketing funds, and programmatic partnership operations.}

• ^{Understanding of APJ SI, consulting, and cloud-native partner ecosystems.}

• ^{Background in high-growth SaaS or cloud-platform environments.}

• ^{Multilingual skills relevant to APJ.}

^{Compensation & Rewards:}

^{OTE for this role is between $370,000 - $420,000 AUD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.}

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview:

As a Senior Product Manager for the Coupang Pricing Team, you will be responsible for developing scalable pricing solutions for our business stakeholders across millions of catalog items and competitor pricing data points. You will collaborate with leaders from engineering, data science, operations, and various business teams to help protect Coupang customer trust in our prices and drive opportunities for future business growth.

What you will do:

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within pricing system.
• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.
• Identify new opportunities to enhance key business metrics
• Drive new product development with clear objectives and timelines, fostering collaboration across teams and employing rigorous project management methodologies.
• Inspire the team with your product vision, collaborating cross-functionally to realize it.

Basic Qualifications

• 8+ years of product management experience, with a track record of developing and executing a compelling product vision
• Previous e-commerce or pricing domain experience preferred
• Leadership experience with a history of successfully launching and sustaining products and programs
• An analytical mindset suited to a fast-paced, data-driven, highly dynamic start-up like environment and the capability to translate ambiguous problems into insights, scoped features, and projects
• Strong business acumen and the ability to communicate effectively and influence others
• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders
• Demonstrated ability to understand technical challenges and make educated trade-offs between time, resources, and business needs
• Track record of mentoring and developing more junior team members into future company leaders
• A bias for action and a willingness to roll up your sleeves to get things done.

Preferred Qualifications:

• Master degree in a quantitative field (business, engineering, statistics) or equivalent experience
• Experience working in international environments and globally distributed teams
• Experience tackling ambiguous business and operational challenges, including the ability to model decision problems effectively, at the right level of abstraction
• Experience working in international environments and globally distributed teams
• Fluency in both English and Mandarin preferred, but not required

Recruitment Process

Application Review -> Phone Interview -> Onsite (or Virtual Onsite) Interview –> Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This role is open to Singapore Citizens and Permanent Residents only
• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/

The Role

As a Client Success Manager, you will own Modern Health’s employer relationships from launch through contract renewal across APAC. You are responsible for partnering with Fortune 500 companies to drive product adoption and engagement, and over time client retention and growth. You partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion. Your partnership with Modern Health’s clients and internal product team allows us to continually improve the functionality and benefits of the platform.  

This role reports to the Vice President of Client Success. Ideal candidates have prior experience managing large-scale client relationships and are comfortable analyzing data and using it to make strategic and consultative recommendations. In this role you will be expected to work in your country/time zone. We’re looking for someone who is excited to positively impact the lives of millions in a highly visible role.

This position is only eligible to be performed within Singapore. Candidates must be fully authorized to work in Singapore, and/or a Singaporean Resident.

What You’ll Do:

• Manage a portfolio of Enterprise Accounts, serving as the face of Modern Health for our highest-priority customers
• Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants
• Partner and support sales initiatives by representing the Customer Success role, organization and how we support and partner with customers 
• Conduct regular global account meetings to refine and align customer strategies
• Partner with the US Customer Success Lead to ensure a consistent, cohesive approach across regions
• Partner with clients to define and execute a custom program strategy for Modern Health that integrates within their broader benefit offerings
• Champion and drive engagement with Modern Health’s mental wellness programs, converting clients into champions who serve as references and case studies
• Serve as the primary contact for global product updates and upcoming developments, while acting as a local, accessible contact for escalations and urgent matters
• Maintain an understanding of diverse cultural nuances that influence client interactions worldwide
• Provide local implementation support in conjunction with the US-based implementation team
• Help clients understand available training topics, delivering Benefit Overview sessions tailored to their needs
• Support and lead global QBRs/ABRs, including day-to-day reporting requests for global customers
• Strategically use data and insights to guide decision making, employing storytelling and actionable recommendations that support long-term success
• Leverage tools such as Looker, Gainsight, and Salesforce to understand and diagnose client health, identifying opportunities and risks
• Drive success in measurable engagement and revenue outcomes, including improved wellness impact, benefits utilization, retention and renewals, and product expansion
• Collaborate cross-functionally with Product, Operations, Sales, and Clinical Care to advocate for clients and ensure successful adoption of Modern Health

Who You Are

Experience & Background

• 8+ years managing client relationships or selling to HR leaders within B2B tech; experience in employer benefits and healthcare is a strong plus
• Proven success strategically and autonomously managing a book of business (30+ customers across segments), including engaging with executive sponsors, senior leaders, and HR decision-makers

Language Skills

• Fluency in English is required; additional APAC regional languages are a plus.

Customer Engagement & Success

• Track record of achieving high retention, adoption, renewal, and expansion metrics, including closing large expansion opportunities
• Skilled at developing and implementing account strategies to maximize customer value and drive revenue growth
• Ability to build strong, trusted relationships and act as a strategic advisor to customers
• Proactive in identifying risks, resolving issues, and ensuring timely resolutions
• Adept at objection handling and independently negotiating with clients
• Engaging presentation skills with experience leading high-visibility projects such as QBRs/ABRs

Skills & Mindset

• Strong problem-solving and analytical skills with the ability to derive actionable insights from customer data (e.g., Salesforce, Gainsight, Looker)
• Demonstrated ability to understand client business landscapes and align solutions to their goals
• Enthusiastic about tackling new challenges and building scalable processes, with keen attention to detail
• Flexible and agile in fast-paced, cross-functional environments, with a strong sense of urgency, initiative, and independence
• Highly coachable, receptive to feedback, and capable of offering candid feedback to peers and leaders
• Balances humility and confidence in challenging conversations while influencing cross-functional projects and advising leadership
• Intellectually curious, quick to learn and share new tools, concepts, and best practices

Values & Mission Alignment

• Deep passion for customer success with a proactive approach to solving challenges
• Genuine commitment to establishing the company as a trusted advisor by delivering long-term solutions to complex problems
• Aligned with the company’s mission through a passion for improving outcomes in healthcare, benefits, and mental wellness

Benefits

Fundamentals:

• Statutory benefits
• Access to coaches and therapists through Modern Health's platform
• Generous Time Off 
• Company-wide Collective Pause Days

Family Support:

• Parental Leave Policy 

Professional Development:

• Professional Development Stipend

But wait there’s more…! 

• Annual Wellness Stipend to use on items that promote your overall well being 
• New Hire Stipend to help cover work-from-home setup costs
• ModSquad Community: Virtual events like active ERGs, holiday themed activities, team-building events and more

Job Purpose:

The Marketing Executive will support the delivery of marketing campaigns for a flagship energy sector launch event in China, with a specific focus on English-language content development, campaign coordination, and communications support.
This is an ideal opportunity for a junior marketing professional with excellent English writing skills, strong organisational discipline, and a flair for creating clear, engaging marketing content across channels. You will play a key role in supporting campaign planning, asset creation, and digital execution—particularly where high-quality English communications are required for international stakeholders, global media, and corporate partners.

You must be confident writing in a business tone, proofreading public-facing copy, working with design teams, and keeping multiple projects well structured. The successful candidate will be highly organised, responsive under pressure, and excited to work on a fast-paced international event launch.

The right candidate will take pride in both creativity and accuracy—balancing imaginative copy with careful execution.

The Marketing Executive will support the delivery of marketing campaigns for a flagship energy sector launch event in China, with a specific focus on bilingual content development, campaign coordination, and communications support.

This is an ideal opportunity for a junior marketing professional with excellent English writing skills and the ability to support multilingual content where required, strong organizational discipline, and a flair for creating clear, engaging marketing content across channels.

You will play a key role in supporting campaign planning, asset creation, and digital execution—particularly in delivering high-quality bilingual communications for international stakeholders, global media, and corporate partners.

You must be confident writing in a professional business tone, proofreading public-facing copy, working with design teams, and managing multiple projects in a structured and efficient manner.

The successful candidate will be highly organised, responsive under pressure, and motivated to contribute to a fast-paced international event launch environment.

Key Accountabilities:

Content & Copywriting 

•    Draft high-quality English copy for brochures, website pages, social media posts, speaker invitations, and sales decks
•    Write and schedule event announcements, press releases, email campaigns, and partnership communications
•    Edit and proofread internal and external documents for clarity, consistency, and tone
•    Liaise with the design team to ensure all content is correctly applied to branded assets

Marketing Campaign Support

•    Support the delivery of the full campaign plan across multiple channels (email, social media, print, web)
•    Ensure all marketing tasks are completed on time, tracking progress via shared campaign trackers
•    Coordinate with the regional marketing team to localise global assets and maintain consistency
•    Assist in reporting, analytics, and KPI tracking for marketing campaigns
•    Able to work with creative designers and ensure accurate brief’s are raised for creatives and coordination

Stakeholder Coordination & Communications

•    Ability to sign on new media partners and associations with the Line Manager guidance
•    Communicate directly with international media partners, sponsors, speakers, and agencies regarding marketing deliverables
•    Prepare branded templates for speaker kits, exhibitor kits, and content calendars
•    Support partnership and media agreement tracking, deliverables follow-up, and content approvals

Website & Social Media Updates

•    Coordinate content updates across the event website (working with CMS and/or agency)
•    Schedule and publish approved social content in line with the campaign calendar
•    Assist in asset creation, including banners, visuals, and posts with English copy tailored to platform

Project & File Management

•    Maintain version control of content and creative assets across folders
•    Keep marketing files, trackers, lists, and schedules well-organised and up to date
•    Take initiative in improving internal processes and documentation structure

Job Context:

This is a junior-level position supporting a strategic launch event in the China market, with global stakeholders. While the event itself is regionally focused, all core communications, marketing collateral, and campaign documentation will be developed in English.

You will be part of a central marketing team based in Dubai, working closely with regional marketing leads, event operations, digital specialists, and content managers. The successful candidate must be comfortable working across time zones and managing feedback from multiple senior stakeholders.

This role offers excellent exposure to international event marketing, with the opportunity to grow into a more senior campaign role over time.

Qualifications, Experience, & Skills:

Minimum Qualifications

•    Bachelor’s degree in Marketing, Communications, English, Journalism, or a related field

Minimum Experience

•    Strong B2B marketing events experience. 
•    General marketing experience in a fast-paced marketing environment. 
•    1–2 years’ experience in a marketing, communications, content, or events role.
•    Experience writing for business or public-facing platforms (examples may be requested).

Job-Specific Skills

•    Marketing executive for a global B2B Chinese energy event. 
•    Strong proofreading and editing ability.
•    Strong verbal communication skills in an additional language relevant to the role’s key markets, along with basic written proficiency, where required for business needs.
•    Comfortable working with Microsoft Office, Google Suite, CMS platforms, and scheduling tools.
•    Experience using email marketing platforms (Emarsys, Mailchimp, Eloqua or similar) is a plus.
•    Understanding of basic SEO, content best practices, and marketing funnels is desirable.

Behavioural Competencies

•    Highly organised with excellent time management
•    Strong attention to detail—takes pride in precision and accuracy.
•    Creative thinker who enjoys writing and communication.
•    Proactive, dependable, and eager to learn.
•    Adaptable to change and thrives in a deadline-driven environment.
•    Team player with a positive, collaborative attitude.

dmg events is an equal opportunity employer. If you have not had feedback from us within 14 days, please consider your application as unsuccessful for this round.

Title:  Senior Partner Enablement Manager 

Location: Singapore (contracted via Employer of Record) or Australia (Remote)

Experience: Mid Level 

Job Function:  Professional Services

Employment Type:  Full-Time 

Industry:  Computer & Network Security

Travel Requirements: <25%

About the position

The Career-Level Partner Enablement Manager collaborates on implementing strategic initiatives for our advanced partner ecosystem, ensuring key regional partners have the tools, training, and resources needed for successful product or service delivery.

The position is based in Singapore and will be contracted through our Employer of Record. Applicants must hold valid Right to Work in Singapore.  

Job Responsibilities

• Deliver partner trainings of Keyfactor solutions, services, and best practices.
• Collaborate on the design and delivery of training programs to educate partners about our products, services, positioning, competitive advantages, etc.
• Collaborate on the creation and curation of training content, including presentations, webinars, and product guides, tailored to different partner segments.
• Collaborate in defining and tracking key performance indicators to evaluate the effectiveness of partner enablement programs.
• Provide regular reports and insights to management regarding partner performance and the impact of enablement initiatives.
• Build strong relationships with advanced regional partners, and act as a primary point of contact and technical champion for partner inquiries and issues.
• Provide ongoing support to partners, address technical questions, and help them overcome any obstacles.
• Navigate the transition of projects from partner delivery to Keyfactor Support/Customer Success Teams in a steady state handoff.
• Act as the primary point of contact for partner inquiries, concerns, and escalations, addressing their needs promptly and effectively.
• Validate business goals are defined and attained.
• Reduce the time to value through structured project playbooks.
• Collaborate with the sales and global service teams to ensure that partners have the necessary resources to effectively scope and deliver Keyfactor projects.
• Participate in cross-functional meetings to align on business priorities and ensure consistent messaging to partners.

Minimum Qualifications, Education, and Skills

• Bachelor’s degree or equivalent experience in Computer Science, Information Technology, or related field; or equivalent experience.
• Comprehensive understanding of IT frameworks and standards.
• In-depth knowledge of company operations, industry regulations, and advanced methodologies.
• Ability to analyze complex issues and contribute to strategic initiatives.
• Experience in large enterprise IT environments (via services delivery, consulting, or technical sales enablement).
• Strong consultation skills with customers, partners, and other external stakeholders.
• Moderate proficiency with Windows Server operating systems.
• Understanding of core networking and infrastructure fundamentals.
• Moderate technical troubleshooting and problem-solving skills. 
• Effective time management and prioritization skills with the most complex partner deployments.
• Moderate knowledge of Active Directory Certificate Services and Active Directory Federation Services.
• Proficiency with Unix/Linux.
• Moderate scripting development using various Microsoft tools (SQL, Powershell, etc.).
• Willingness to learn new product stacks, technologies, and APIs as needed.
• Competency with Microsoft 365.
• Knowledge of Kerberos protocol - OAuth authentication.
• Knowledge of EJBCA product stack.
• Ability to lead small projects, innovate within the role, and provide training to peers. #LI-NA1

An overview of this role

We are seeking a Security Manager, Application Security to drive the AppSec team at the tactical and operational level within the Security Platforms & Architecture (SPA) sub-department. The Application Security team is a key and critical stakeholder in securing GitLab’s product offerings.

In this role, you will manage and develop a team of Application Security Engineers (Intermediate through Staff) who perform security reviews, threat modeling, vulnerability triage, and secure design consultations across GitLab’s product surface. Your team is the front line of Product Security: the people reading the merge requests, talking to engineers, and evaluating features’ security posture before they are released to customers.

You will operate in an environment where feature delivery and platform capabilities are accelerating, architectures and technologies are evolving, and teams are continually balancing ambitious product goals with a strong security posture. In this context, you will help Product Security:

• Ensure that material product security risks and tradeoffs are surfaced, acknowledged, and decided at the right leadership levels
• Own operational execution for the team and ensure it operates through operational excellence.
• Build capability across every team member through coaching, mentoring, and career development
• Drive automation and AI-assisted enhancements of repeatable and time consuming work.

What you’ll do

• Lead, develop, and mentor a team of Application Security Engineers focused on clearing roadblocks, career growth and development, coaching and mentoring.
• Own the team’s operational cadence end to end: triage rotations, Application Security review queues, milestone planning.
• Drive tactical execution of the Application Security program: scaling the team for non linear security gains, security reviews enhancements and secure design consultations for high-risk changes.
• Lead AI adoption within the Application Security team: leverage AI-assisted/automated workflows for review triage, threat model generation, code analysis, and operational toil reduction. Champion practical AI use without losing critical thinking rigor.
• Recommend and drive security-related technical and process improvements.
• Author and execute project plans for security initiatives. Set schedules and assignments, anticipate roadblocks, and measure performance against goals.
• Provide input on security architecture, features, and issues. Serve as a partner and enabler to Product and Engineering teams on application security decisions.
• Partner with Security Architecture, Infrastructure Security, Security Research, and Security Operations on end-to-end risk reduction, aligning Application Security work with broader Product Security objectives.
• Prepare and deliver meaningful, actionable metrics to Product Security leadership.
• Hire and build a world-class team. Train team members to screen candidates and conduct structured interviews. Build the team’s ability to grow itself.

What you’ll bring

• Demonstrable prior people management experience in application security or a closely related security engineering discipline, preferably in high-velocity R&D organizations.
• Deep familiarity with application security domains: secure code review, threat modeling, vulnerability management, secure SDLC, and common vulnerability classes (OWASP Top 10, CWE), whether from direct Application Security roles or from owning secure delivery of complex systems.
• Demonstrated success building trust with Product and Engineering peers, influencing security related decisions, and co-owning outcomes rather than acting solely as a gate.
• Comfort with AI-augmented workflows and enthusiasm for leveraging tools like GitLab Duo to scale the Application Security function, along with strong alignment to GitLab’s values and a track record of thriving in a highly collaborative, remote-first culture.
• Good at establishing clear guidance and distributing the workload appropriately. Lays out work in a well-planned and organized manner, maintains two-way dialogue with others on work and results and is a clear communicator.
• Accurately scopes the length and difficulty of projects, breaks them into clear process steps with owners and timelines, anticipates problems before they stall progress, and consistently measures performance against goals to evaluate what worked and what didn't.
• Breaks down complex problems with rigorous analysis, surfacing hidden risks and delivering conclusions that withstand scrutiny.
• Excellent written and verbal communication skills, with demonstrated experience in executive-level communications in an all-remote, asynchronous environment.
• Consistently delivers above expectations, drives measurable results and raises the performance bar for the entire team.
• Nice to have: Experience with security requirements and frameworks relevant to GitLab’s customers (e.g., FedRAMP, ISO 27001, SOC 2, PCI-DSS); experience in DevSecOps or shift-left security models in SaaS or open-source environments; deep familiarity with CI/CD pipeline security, software supply chain security, or identity and access management (AuthN/Z).

About the team

Application Security Engineers are part of our Security Platforms & Architecture team, which protects GitLab’s platform and products by identifying, prioritizing, and mitigating security risks across the entire product lifecycle. Composed of Security Architecture, Application Security, and Security Research, we combine strategic security architecture with operational application security to enable GitLab to be the most secure software factory platform on the market.

The AppSec team operates on a set of guiding principles rooted in the leader-leader model: decisions belong where the information lives, every team member is a leader, not a task executor, and operational hygiene is non-negotiable. The manager is the primary steward of these principles.

We are looking for Lead Industry Managers in our Singapore-based Greater China Export Sales Team. This person will oversee an explosive growth opportunity in the Greater China Region with a unique potential for sustained global impact. This role will report directly to the Managing Director of Sales for the Greater China Region.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

What you’ll do:

• Lead a high-performing team of Account Managers and Partner Managers to deliver against quarterly revenue targets for the Greater China markets.
• Liaise and serve as the key point of contact for key agencies in the Greater China Region ; develop, maintain and deepen the relationships with the senior stakeholders of Pinterest’s sales partners.
• Develop and deploy acquisition and retention sales strategy &  programs that drive results for Pinterest’s sales partners.
• Implement processes and strategies at scale to grow revenue and empower the team to operate at scale.
• Achieve revenue targets through effective planning, setting sales goals, analyzing data on past performance, and projecting future performance.
• Communicate the progress of weekly/monthly/quarterly initiatives to stakeholders across time zones in a timely and clear fashion.
• Work cross-regionally and cross-functionally to build cohesive partnerships with peers and internal stakeholders, including product, sales operations, and marketing.
• Plan and participate in local Pinterest marketing events and present on behalf of Pinterest’s business. 
• Motivate and develop sales talent in partnership with the Vendor, creating a positive culture of accountability.
• Utilize predictive modeling to forecast campaign performance and budget impact, enabling smarter allocation of resources for clients.
• Advise clients on leveraging Pinterest’s AI-powered audience targeting tools to reach the most relevant users with the highest conversion potential.

What we’re looking for:

• 8+ years of professional experience in digital media sales, online advertising, or sales leadership.
• Well-acquainted with the export advertising business of the Greater China market; experienced in working with sales partners in the Greater China area.
• A data-driven leader with the ability to lead teams against aggressive goals.
• Demonstrated track record of leading and inspiring others.
• Experience in process management, operations management, and understanding how to grow and scale businesses.
• Ability to extract insights from data to inform strategic decisions and translate them into action plans.
• Comfortable working in a dynamic and rapidly changing environment.
• Business proficiency in Mandarin and English is a must.
• Experience working with outsourced vendors is a plus.
• Experience working with Agencies/Resellers is a plus.
• Fluent in Salesforce, Tableau, Excel, and other sales productivity software.
• Ability to leverage AI-powered analytics platforms to identify trends, segment audiences, and optimize campaign strategies for clients.
• Experience utilizing AI-based creative tools to produce, test, and refine advertising content, and deliver data-backed recommendations for creative optimization.
• Comfortable with 30% of travel time.
• BA/BS degree.

Relocation Statement:

• This position is not eligible for relocation assistance.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.
• As such, this role will need to be in the office or in front of our customers for in-person collaboration, typically 2 days per week, and therefore needs to be in a commutable distance to our Singapore City based office.

#LI-JC11
#LI-HYBRID

Anaplan is looking for a driven and dynamic PRINCIPAL, CUSTOMER SUCCESS OPERATIONS to join our APAC CS Operations Organization to help run the day-to-day operations for one of our fastest-growing regions. In this role, you will lead and contribute to strategic projects that enhance our post-sales processes, improve operational efficiency, and drive impactful outcomes across the organization. You will be the trusted advisor to the Customer Success Vice president of the entire APAC region, enabling our post-sales team to achieve ambitious goals while driving continuous improvement and transformative change.

Key Responsibilities:

Driving Change & Business Outcomes:

• Analyze current post-sales operations processes and identify opportunities for optimization and innovation.
• Implement strategic initiatives to improve post-sales productivity, forecast accuracy, and pipeline visibility.
• Partner with post-sales leadership to develop strategies for scaling operations and achieving revenue targets.
• Act as a change agent by introducing new tools, technologies, and methodologies to enhance post-sales performance.

Customer Success Operations Support:

• Oversee the design, implementation, and optimization of post-sales processes, tools, and systems.
• Provide actionable insights through data analysis, reporting, and dashboards to support decision-making.
• Ensure seamless communication and alignment across GTM teams.
• Monitor data accuracy and integrity within CRM and related systems.

Pipeline Performance Management:

• Regularly monitor and analyze post-sales pipeline metrics, including customer renewal conversion rates, forecast accuracy and develop actionable insights
• Assist in post-sales forecasting by analyzing pipeline data to predict future revenue streams.
• Work closely with the post-sales leadership team to align pipeline performance with quarterly and annual churn and expand targets.
• Identify potential risks to achieving post-sales goals and proactively develop mitigation strategies.

Leadership & Collaboration:

• Foster strong relationships with cross-functional teams to ensure project success and operational alignment.
• Act as a trusted advisor to post-sales leadership, providing insights and recommendations to drive growth.

Ideally, you have helped scale a hypergrowth business. You are a detail-oriented operator who is passionate about both the art and science of Customer Success. You know why adoption matters in SaaS, and you take pride in helping your Customer Success teams deliver high quality experiences that translate into strong customer engagements.  Most importantly, you have strong opinions on the best way to engage with and motivate the post-sales team, and you will thrive in an entrepreneurial environment that will give you a unique opportunity to prove your ideas out. 

Qualifications:

• Overall 10+ years of experience with relevant customer success / renewal / post-sales operations experience in a fast-growing organization
• Experience working with enterprise technology companies. SaaS experience is a preference.
• Proven skills in post-sales forecasting, customer health and reporting.
• Ability to work with cross functional teams.
• Proven skills in go-to-market modeling, building territories and setting corresponding goals.
• Excellent analytical skills with experience overseeing and managing business metrics, productivity and outcomes.
• Ability to plan manage and deliver multiple concurrent and complex workstreams in a matrixed organization with aggressive timelines.
• Ability to manage high volumes of work, prioritize multiple responsibilities and be effective in fast-paced work environments.
• Must have GRIT – guts, reliability, improvement, teamwork
• Project management and leadership experience is a plus

The position will report to the Global VP of Post-Sales Operations

About the Role

We are launching a new social platform dedicated to the relatable, actionable content that people use to navigate their daily lives. While backed by a global organization, this is a "day one" initiative for the US market where you will move from maintaining existing systems to building them. We are looking for an experienced Creator Operations Manager to own the domestic creator strategy, providing a rare opportunity to shape a new platform's culture and operational DNA from the ground up.

A Day in the Life

• Oversee the end-to-end lifecycle of US creator onboarding, incubation, and operational workflows to ensure high-quality content production.

• Develop and implement data-driven strategies to drive creator growth, engagement, and sustainable monetization within the platform.

• Manage high-level partnerships, performance analytics, and platform compliance to ensure a safe and successful environment for our creators.

• Collaborate with global cross-functional teams to streamline operations and scale the US creator program effectively.

The Impact You’ll Make

• Build a content foundation that drives daily active use and long-term retention of our feed product.

• Establish scalable processes for content production, curation, and supplier management across markets.

• Influence product development with a deep understanding of what makes content engaging in a feed environment.

• Help shape AppLovin’s role in the global creator and content ecosystem.

Who You Are

• Bachelor’s degree or above with at least 3 years of creator operations or community management experience specifically within the US market.

• Deep understanding of US lifestyle content trends and a proven ability to manage creator and KOL operation methodologies.

• Exceptional communication and negotiation skills with the ability to manage complex cross-functional projects.

• Strong logical thinking and data analysis capabilities with the self-drive to execute in a high-pressure environment.

• Experience working within a global or international team while maintaining a focus on the domestic US remit.

Why Join This Venture

• This is more than a content role—it’s a chance to define the voice and vision of a new global product inside an industry leader.

• Enjoy the autonomy and impact of a startup, backed by AppLovin’s resources, technology, and expertise.

• Work with a lean, talented team that values speed, creativity, and ecosystem-thinking.

• High visibility into how content drives product growth, with opportunities to shape strategy from day one.

AppLovin has become aware of a scam targeting jobseekers with fake “app optimization” and similar roles.  We do not ask our candidates to download apps or make any form of payment(s). AppLovin works with applicants through our Careers page and applovin.com email addresses. If you are contacted through other unofficial channels (such as WhatsApp or Telegram) or asked to download an app or make a payment, these contacts are not legitimate. Confirm the information here and contact us directly with any questions.

 

AppLovin is proud to be an equal opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics. Learn more about EEO rights as an applicant here.

 

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send us a request at accommodations@applovin.com.

 

AppLovin will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.  If you’re applying for a position in California, learn more here.

 

To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers.

---

Please read our Global Applicant Privacy Notice to learn more about how AppLovin processes your personal information. 

 

 

 

 

             

SR. CONSUMER SALES MANAGER, APAC SALES (STARLINK)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Consumer Sales Manager based in Singapore to drive our retail strategy and execute in one of our most important and high-potential markets. This person will play a key role in expanding our consumer footprint and managing relationships with retail partners and distributors in target APAC countries. 
 
The ideal candidate will have a strong background in Retail sales within the Consumer Electronics, Telecommunications, or Technology sectors, with a proven track record of launching new products, building strategic channel partnerships, and driving significant sales growth. This role requires a deep understanding of the European retail landscape across major electronics retailers, mass merchants, and potentially specialized, regional chains.

Success will require systems thinking, creativity, and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected!

RESPONSIBILITIES: 

• Define and execute comprehensive channel strategies for retail sales, identifying target retailers, sales channels, and go-to market approaches
• Identify, establish, and grow strategic relationships with key omni channel partners (e.g. electronics retailers, distributors, etc.) that enable an online and offline strategy
• Develop and manage sales forecasts, budgets, and KPIs. Drive aggressive sales targets and implement initiatives to achieve and exceed them. Analyze sales data to identify trends, opportunities and areas for improvement
• Collaborate with product and marketing teams to develop compelling retail merchandising strategies, in-store displays, product demonstrations, and sales tools that effectively communicate Starlink’s value proposition to consumers
• Successfully negotiate and close partnership deals between SpaceX and Omnichannel (e.g. Retail, niche resellers, B2B partners, etc.) customers
• Conduct ongoing market research and competitive analysis to stay abreast of industry trends, consumer behaviors, and competitive activities within Asia's broadband and Retail sectors
• Work closely with marketing, product management, engineering, finance, compliance and legal teams to ensure a cohesive and integrated go-to-market plan buttresses Asia business
• Measure and report the result of sales and plan execution
• Act as an extreme owner of assigned region to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels, requirements, schedules and risks
• Collaborate with cross-functional team (engineering, regulatory, business, planning etc.)

BASIC QUALIFICATIONS:

• Bachelor's degree and 4+ years of professional business development, sales, operations, engineering, or account management experience; OR high school diploma/equivalency certificate and 8+ years of professional business development, sales, operations, engineering, or account management experience
• 3+ years of consulting or project management experience in business development or sales
• 5+ years of experience working with customers to support a technical product or service

PREFERRED SKILLS AND EXPERIENCE:

• Experience developing go-to-market strategies or building sales channels in international markets with proven track record of successfully launching and scaling new products across Asia
• Proven retail industry experience within consumer electronics, CPG, or FMCG
• Independently motivated, with a demonstrated track record of project ownership
• Strong interpersonal, presentation, communication and negotiation skills
• Demonstrated technical aptitude in a professional setting
• Familiarity with satellite communications and/or the Asia Pacific region retail landscape, its key partners, sales cycles, and consumer purchasing behaviors
• MBA or master's degree with a business or engineering focused curriculum
• Fluency in both spoken and written Japanese is beneficial for this role, as the position involves regular communication and coordination with stakeholders in the Japanese market

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
• Must be willing to travel to other SpaceX offices and customer locations as needed up to 50% within the APAC and US region 

Please submit your resume in English.

To learn more about our team and office culture in Singapore, Singapore, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/singapore
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Singapore-Location-EI_IE969384.0,7_IL.8,17_IC3235921.htm

The Renewal Specialist Manager (APJ) oversees the renewals team for APJ, reporting into the SVP Global Renewals. They ensure timely renewals and maintain retention rates. Acting as a knowledge base

Responsibilities:

• Managing the APJ renewals team, book of business, reporting, and processes. 
• Drive processes for Renewal Specialist teams to coordinate with CSMs to strategize on renewals and applicable upsells for their customers to maximize bookings
• Support pricing strategies that meet the Company’s standards, policies, and procedures
• Required to work with the global sales team and channel network to ensure we are quoting renewals on time and retaining existing business, managing the 90-day renewals pipeline, and maintaining a company-set target retention rate.
• Dependable knowledge base and point of escalation for all topics Commercial, Contractual, or Process relating to Retaining and Renewing Customers. 
• Participate in regular Churn QBRs, Forecasts, and discussions with  SVP Global Renewals and customer-facing teams to deliver insights on Product churn, highlighting potential customer/market trends to develop business strategies and improve product development and CS enablement. 
• Required to create and own best practices within Renewals and deliver enablement to Renewals, Account Services, Channel, Legal, and Finance teams, with a specialty in delivering CPQ/Licensing training. CPQ, Licensing, Cloud Framework, and MSA Specialist. 
• Attend Customer Account Reviews/Health checks alongside Account Services as the expert on Renewal commercials, Risk Mitigation, and Contract Negotiations when required.
• Responsible for creating and improving company Dashboards and Reports on all topics of Retention, Risk, and Renewals Pipeline. 
• Manage weekly pipeline reviews with Renewal Specialists and meet regularly with RevOps and SVP Global Renewals to strategize and review 
• Streamline and enhance existing CRM processes to improve Renewals' best practices and support Sales Operations and Enablement.
• Develop and groom a high performing Renewal Specialist team and successfully manage the daily, weekly, monthly and quarterly production to meet and exceed targets
• Develop and manage Personal Success Plans for Renewal Specialists that are underperforming and need improvement
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Minimum Qualifications:

• A university graduate (any discipline) with some exposure to customer environments in past work experience.
• 3+ years’ experience as a people manager within a Sales, Finance, Renewals, Operations, or relevant role. 
• Renewal experience preferred.
• Interested in IT and emerging technologies.
• High level of administrative skills.
• Good at building customer relationships.
• Self-motivated, reliable, and able to work on own initiative and in a team.
• First-class communication skills, written and oral, are essential.
• Computer literate - able to produce letters, e-mails, and reports.
• Positive, self-motivated, and proactive.
• Energetic, enthusiastic, and target motivated.
• Drive and initiative

Wiz is looking for a Senior Field Marketing Manager to own execution and optimisation of demand generation and brand awareness within South East Asia and Korea. You’ll collaborate closely with local and global Marketing teams to build a regional marketing execution plan alongside Partner, Sales and Product teams to ensure our marketing efforts resonate with key target audiences, generate qualified leads, and accelerate our go-to-market initiatives.

WHAT YOU’LL DO 

• Field Marketing Strategy & Execution: Aligned to regional strategy & objectives, you’ll deliver integrated field marketing plans tailored to specific regional markets and target verticals. This includes aligning sales motions, partnerships, and campaigns that will drive brand visibility and demand generation.
• Event Management: Lead and execute field marketing activities, including trade shows, conferences, and user groups. Work with external vendors and internal teams to ensure flawless execution of in-person and virtual events.
• Sales Enablement: Collaborate with the sales team to create marketing assets and campaigns that support sales efforts in the field. Provide them with the tools, content, and resources needed to engage prospects and close deals.
• Lead Generation: Align tightly with functional teams across campaigns, digital, ABM and customer marketing to strengthen qualified leads and pipeline opportunities for the sales team.
• Regional Market Insights: Analyze and report on market trends, customer insights, and competitive landscape to inform marketing strategies and improve campaign performance.
• Operations & Logistics: Own swag stock, warehousing, and support vendors for the South East Asia and Korea regions
• Brand Enablement: Serve as a brand ambassador for Wiz, building and nurturing relationships with key industry influencers, partners, and customers while ensuring our field team are enabled with the right collateral to boost the Wiz brand and message in market
• Budget Management: Own the region budget and ensure timely purchase order submissions and invoice management

WHAT YOU’LL BRING 

• 8+ years of field marketing experience, preferably in B2B tech or cybersecurity in South East Asia and Korea markets. Enjoying working within a fast-paced, high-growth environment is a must! 
• Excellent written and verbal communication skills as someone who enjoys collaborating across functions
• Proven ability to plan, execute, and measure the success of both physical and virtual events.
• Experience with demand generation, lead nurturing, and account-based marketing (ABM) strategies.
• Strong organisational skills with keen attention to detail for effective project management.
• Proficient with CRM tools (e.g., Salesforce) and marketing automation platforms (e.g., Marketo, CMS). Ability to track and analyze campaign performance data.
• Thrive in a fast-paced, startup environment where you’re not afraid to roll up your sleeves and get things done. You’ll have an “inbox zero” mentality and be ready to tackle any task, whether it’s executing complex campaigns or handling last-minute logistics.

We're looking for a proactive, organised, and versatile Executive Assistant & Office Manager to support our growing Asia-Pacific team and help build and run our new Singapore office from the ground up. This is a primarily office-based role ideal for someone who enjoys a varied mix of responsibilities, working closely with leadership and contributing to a vibrant, diverse, and social team culture.

Key Responsibilities

Executive Assistant Support

• Provide high-quality, proactive support to senior leadership in the APAC region, including diary management, internal and external meeting coordination, travel arrangements and other tasks as needed.
• Provide support to other team members with scheduling as needed.
• Collaborate with global Executive Assistants to manage scheduling, priorities, and cross-regional alignment.
• Coordinate logistics for internal and external meetings (both in-person and virtual), including workshops, customer events, etc.
• Ensure timely processing of expenses.
• Suppor domestic and international travel for the APAC team using the company's travel booking system.
• Cover for other Executive Assistants globally.

Office Management

• Play a key role in setting up and establishing our new Singapore office, including coordinating logistics, sourcing suppliers, and creating efficient ways of working from day one.
• Support the smooth operation of the Singapore office on an ongoing basis, including managing supplies, vendors, and facilities.
• Act as the first point of contact for all guests and office-related queries, ensuring a positive and efficient work environment.
• Ensure office compliance, including health and safety regulations, local workplace requirements, and company policies.
• Assist with the planning, coordination and execution of team events, meetings, and social activities.
• Liaise with the global Operations team to ensure alignment on tools, processes, and standards across offices.

Key Skills Required

• Demonstrated experience in Office Management and Executive Assistant roles, ideally within a fast-paced or high-growth environment.
• Ability to anticipate needs, prioritise effectively, and understand the broader context when making decisions or supporting the leadership team.
• Exceptional attention to detail, ability to manage multiple tasks and stay calm under pressure.
• Clear, professional communicator across written, verbal, and digital channels.
• Able to handle sensitive information with a high degree of confidentiality and discretion.
• Comfortable with shifting priorities and flexible to support a growing, fast-paced organisation.
• Enjoys working with diverse personalities, building relationships, and contributing to a social, inclusive team environment.
• Proactive attitude.
• Ideally experience working across time zones and for an international company.
• Confident using Microsoft Office (Outlook, Word, Excel, PowerPoint) and travel booking systems.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Manager, Account Management

We’re looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role as part of the Commercial Engine at Adyen, you will help to iterate our culture and build an amazing team environment that will create future leaders for Adyen.

What you’ll do

As the Manager, Account Management, your role and some of your responsibilities will include:

• Motivate team members and encourage creativity while understanding training needs. Provide coaching in areas including but not limited to: strategic account planning, contract negotiations, product roadmap discussions, and executive engagement.
• When needed, get involved in operational tasks, help build C-level relationships, and support the team in merchant escalation calls or critical negotiations.
• Hire, develop and retain diverse talent to support our commercial and strategic ambitions.
• Co-define and monitor Commercial OKRs achievement every year on a team and individual level.  Report on performance and metrics at an executive level.
• Collaborate cross-functionally to communicate Singapore merchant needs and feedback to HQ, impacting Adyen’s product innovation and development, and delivering merchant projects.
• Drive initiatives and projects together with other AM Leads to strengthen our efforts towards automation, smarter usage of commercial tools  and "Account Management at scale” to achieve higher productivity and increased customer satisfaction.
• Create an inspiring and collaborative team environment with an open communication/feedback culture.
• Hands on management of key merchants.

Who you are

• An energetic self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills.
• Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment.
• You have good leadership and interpersonal skills: you listen, you have empathy, you can communicate effectively and convince when necessary.
• You are passionate to push boundaries and create value in the payments space
• You can manage complex projects to achieve the best results
• You enjoy working in uncertain situations and you can deal with ambiguity
• You are able to engage in and navigate fast-paced discussions internally and with customers to drive positive outcomes
• You can work seamlessly with a global, multicultural team
• Payments experience is a plus.

Minimum Qualifications

• 10+ years experience in account management, sales, consulting, or a related field
• 3+ years experience managing teams
• Experience working with enterprise merchants / customers
• Bachelor's degree
• Full professional proficiency in English

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

See yourself at Twilio

Join the team as Twilio’s next Senior Manager - Strat Accounts, RoA.

About the job

This position is needed to lead our Strategic Accounts team. This person will lead, mentor, and scale a high-performing team of full-cycle account executives, who are passionate about working with large clients across Rest of Asia (RoA) - The ideal candidate will lead relationships with our largest customers who consume our messaging, voice, platform email and customer data platform services. You will be directly responsible for protecting and growing Twilio’s business across your assigned customers As a leader, you will drive along with your team highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.

Responsibilities

In this role, you’ll:

• Talk with potential strategic customers, where you spend time learning about their needs, and then through consultation, develop a strategic plan to help their service thrive through the use of Twilio’s communication and segment platform.  
• Success in leading and building high-performing enterprise sales teams. Understand how to manage your team to deliver more than they may think is possible.
• Comfortable allowing your team to be Owners of their own business. Sometimes this means giving them autonomy and trusting their decisions, but stepping in and coaching when needed.
• Manage and expand some of our most important customer accounts, including high growth technology, logistics, and fintech companies.
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
• Partner with and coordinate cross-functional internal teams (Sales Development, Legal, Engineering, Security, Marketing, Product) to efficiently navigate complex sales cycles
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 6+ years of experience with 4 years in building teams, managing all monthly forecasting, and can support fiscal planning and revenue tracking for all major accounts in the region.
• Consistent track record of exceeding revenue targets & business objectives.
• Industry experience in selling CPaaS or SaaS and managing complex sales negotiations.
• Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious.
• A self-starter who can work with minimal supervision to drive results.
• Comfortable with ambiguity and working cross-functionally in a high growth business landscape.
• BA/BS degree or equivalent required. MBA a plus (not required)  

Desired:

• Excellent written and verbal communication skills and strong executive presence.
• Ability to influence and build effective working relationships with all levels of the organisation.
• Proficiency in a local APAC language would be beneficial.
• Energy and enthusiasm with a willingness to travel.

Location

This role will be remote, and based in Singapore.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Sr Manager, Solutions Engineering.

About the job

Twilio is seeking a technical leader for a team of Solutions Engineers in our Twilio Communications business.

In this role, you will report to the Solutions Engineering Director, APJ. We support some of the largest and fastest growing companies in the world, spanning industries such as marketing, business automation, and customer care. Twilions on the Solutions Engineering team are experts in the CPaaS or CCaaS space and act as key members of our go-to-market teams in developing and optimising business critical customer engagement use cases with Twilio products. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and our go-to-market sales and services teams.

You will manage a team of Solutions Engineers and be accountable for their development, performance, and operating model within the go-to-market organisation.

Responsibilities

In this role, you’ll:

• Partner with the Sales leadership team to set our strategy for finding, closing and supporting opportunities in our sales funnel and in our existing customer base.
• Work across functions to ensure collaboration for shared goals and appropriate capacity for your team.
• Build and roll out programs that enable the Solutions Engineers to scalably accelerate our funnel.
• Attract, develop, and motivate a team of hard-working Solutions Engineers, continually educating your team and seeking innovative solutions for improving your team. 
• Ensure that your team has the support that they need to be successful as well as providing direct mentoring and guidance on a day to day basis.
• Lead the technical strategy, determine what role Solutions Engineers should play in accelerating new sign-ups, and how to deploy the team most effectively. Measure and communicate results – use data to communicate results and make decisions.
• Set clear expectations for your team, remove obstacles where possible, and actively communicate tradeoffs to stakeholders when deciding where your team needs to focus.
• Engage with Product, Support, Sales, Operations, Legal, Security, Engineering, and every single other department as necessary to make our customers successful on our platform.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• • 7+ years of relevant work experience within the SaaS or CPaaS industry, inclusive of BS in Computer Science or equivalent software engineering experience.
  • 3+ years of previous people leadership experience or equivalent experience as a senior individual contributor / lead.
  • Proven track record of building high performance teams and leading by example.
  • Superior written and verbal communication skills, with the ability to effectively communicate strategic vision, inspire and influence others internally and externally at all organisational levels.
  • A hands-on approach to problem solving. Always ready to handle customer blocking issues and work opportunities directly alongside your team.
  • A strong understanding of the developer adoption cycle, as well as experience in the technology areas relevant to Twilio’s market: contact centre, IP-based telephony,messaging, real-time communications, security, authentication, email, scaling web and mobile applications.
  • Tech-savvy leaders, experience with cloud platforms (Amazon Web Services, GoogleCloud, Microsoft Azure) and cloud application architecture.
  • Experience with sales methodologies
  • Cross-functional experience in pre-sales or post-sales technical consulting, software engineering, or product management is a plus.
  • Comfortable with ambiguity with a proven ability to proactively solve problems.

Location

 This role will be remote and based in Singapore.

Travel 

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a

meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Responsibilities

We’re looking for an experienced Partner Success Manager to join our Partner Success department as the first regional hire in APAC. Initially we will hire one role in the region, with a plan to scale the department over time. This person will bring strong Services and Partner experience, and will operate at a high level very quickly. This role will report to the Director & Global Head of Partner Success (based in North America).

This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice. 

Internally, this person will work with other partner functions (Partner Sales, Enablement, Experience, Operations) and key teams at Workato (Sales, Customer Success, and Professional Services). Externally, this person will work with partner leaders (executives, practice owners, technical leads, project managers, etc), and will also interact directly with prospective & existing customers as needed. 

This role will be critical in building and scaling the global Partner Success department - creativity and hard work, combined with relevant (and successful) experience are essential. 

In this role, you will also be responsible to:

Primary responsibilities (~70% of your time)

• Own a portfolio of Workato partners and drive them to achieve two primary goals:

  • Scale & mature your partners’ Workato practice - specifically, you will guide many of Workato’s highest priority Partners (GSIs, large SIs, and priority boutique SIs)

  • Deliver consistently high-quality outcomes for our joint customers

  • To achieve these two goals, some of the primary day-to-day activities may include:

    • Scale & mature their Workato practice (the “Program Perspective”)

      • Build strong relationships with key leaders within your Partner organizations

      • Act as a strategic advisor to your partners:

        • Advise on practice/org structure, key offerings, and end-to-end Services methodology/related motions 

      • Conduct partner QBRs & health reviews

      • Help your partners navigate Workato’s internal process (certifications, co-delivery motions, Product updates, etc):

    • Deliver consistently high-quality outcomes for our joint customers (the “Project Perspective”)

      • Help partners win key deals:

        • Work with Partner Sales to guide partners to deliver high-quality & compelling proposals (validate proposals, align with internal teams on co-delivery plans, etc)

      • Monitor all projects led by your Partner:

        • Support any escalated/Red/Yellow projects, ensure metrics are tracked and reported, etc

      • Ensure close alignment between your Partners and the account teams (CSM, Account Executives, Professional Services, etc) 

• Act as an internal expert & advocate for your Partners

  • Be the go-to person to handle internal questions about your Partners’ delivery capabilities, experience, success stories/case studies, performance/metrics, etc

  • Identify & track potential opportunities to bring your Partners into and coordinate with other internal teams to assess fit & handle logistics

  • Advocate for what your Partners need from Workato. Balance your advocacy with holding your Partners accountable, while always prioritizing the customer

Secondary responsibilities (~30% of your time)

• Guide internal teams on Partner Success processes & ensure compliance

  • Rollout new programs/processes and ensure key audiences are informed

• Support leadership with department building & other activities

  • Help define new programs, build processes & assets, track data, etc

• Ensure system compliance for data cleanliness & analysis

• Support other Partners outside your core portfolio

  • Ad-hoc support for individual partners and/or programmatic/high-volume support for partners without a dedicated Partner Success Manager

• Build strong relationships with internal teams & leaders

  • Partner Sales, Partner Enablement, Sales, Professional Services, Customer Success, etc.

• Stay up to date on Workato Product offerings & positioning

• Attend in-person events as necessary

Requirements

Qualifications / Experience / Technical Skills

• Deep experience & track record of success in an Enterprise SaaS environment (often 8+ years, though responsibilities & results are more important than years), working in or alongside the following roles:

• Partner Success, Professional Services, Customer Success, Partner/Alliances/Channel Sales and/or supporting Partner functions, Software Sales, or similar roles

• Strong Professional Services experience, including some or all of the following:

• Building/scaling delivery practices (org design/hiring, building offerings with scope/pricing, etc)

• Services GTM experience (managing sales cycles, scoping engagements, delivering proposals including staffing/scope/budget/timeline, writing SOWs/contracts, driving expansions/extensions)

• Project management (ownership of scope/budget/timeline, oversight of delivery teams and SDLC/quality control, escalation management/project recoveries, formal certifications like PMP)

• Experience working with or within Partner organizations in an Enterprise SaaS environment, including some or all of the following:

• Experience managing a portfolio of global or enterprise partners (GSIs, SIs, etc)

• Strong understanding of partner-driven revenue models (sourced vs. influenced)

  Ability to align partner success activities to pipeline, bookings, and expansion

• Experience enforcing certification requirements, co-delivery rules, etc

• Joint Partner + Internal Professional Services co-delivery approaches/engagements

• Technical experience/background:

• iPaaS / Enterprise Orchestration knowledge: enough technical fluency to assess delivery approaches, quality controls, and realistic staffing/timelines for integration/automation projects

• Experience with hands-on software implementation, architecture design, or similar technical roles

• Other experience:

• Consulting: Experience guiding others on best practices to implement your recommendations

• Program design/rollout/change management: Experience building and launching new processes/programs, handling objections, and driving adoption across internal & external teams

• Department contributions: Track record of going above and beyond to contribute to department success & scale (creating repeatable processes, providing creative ideals/solutions, etc)

• Data analysis & usage: Experience collecting data, establishing & tracking metrics, using data to identify insights and translating into action plans

Soft Skills / Personal Characteristics

• Excellent at execution: highly organized without needs others to , enjoys the tactical details/logistics of operations, and always deliver results

• Strong work ethic: always meets deadlines and can be counted on when things get busy

• Attention to detail: obvious whether designing processes, analyzing data, or writing an email

• Communication: very comfortable leading executive-level meetings/presentations, writes and speaks clearly, proactively communicates status & needs

• Relationship Building: creates and maintains close relationships with key individuals

• Learning: able to learn new technologies, open minded and flexible

• Creativity: generates ideas, solves problems, suggests unusual approaches

• Logical Decision Making: understands priorities and makes decisions with the big picture in mind

• Collaboration: a team player that prioritizes results and can influence others without authority to define and drive toward a joint vision

• Comfortable with ambiguity: able to remain effective in new environments without defined playbooks

(REQ ID: 2735)