Responsibilities:

• High level of outbound calling to generate new demand for the channel and sales organization to pursue
• Engage with potential clients through various communication channels
• Identify customer needs and present tailored solutions
• Reach out to and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization
• Collaborate with team members to achieve individual and team sales targets
• Track and manage account info, prospecting, qualification, and nurture activities, in the company’s Customer Relationship Management system  (Salesforce)
• Meet identified monthly KPIs (example: # leads converted to sales qualified opportunity, number of leads generated, number of meetings set up by sellers)
• Provide outstanding customer service, addressing inquiries and concerns effectively
• Stay informed about industry trends, competitor products, and market developments

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field preferred
• Strong communication and interpersonal skills
• Ability to thrive in a fast-paced, goal-oriented environment
• Ability to multi-task, prioritize, and manage time effectively
• Previous sales or customer service experience is a plus but not mandatory
• Proven ability to work independently and collaboratively
• Excellent correspondence skills (Outlook, Instant Messaging, and over the phone)
• A passion for and a willingness to learn about our products and services
• Able to speak, read and write English as well as in Korean Language.

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

About Coupang

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

About the Team

The Growth Marketing (GM) organization drives sustainable and efficient customer acquisition, conversion, retention, and growth across Coupang. Within GM, the Growth Product & Machine Intelligence team leads product strategy and execution, supported by dedicated AI/ML/Core Engineering, Data Science, and Analytics teams.

Role Overview

We are seeking a strategic and execution-focused product leader to join our Onsite Growth Product team. In this role, you will be a key pillar of the team, owning critical initiatives across landing experiences, campaign management, and personalization. You will partner with AI/ML engineering, UX design, and marketing leaders to deliver a best-in-class onsite experience, leveraging AI-driven innovation to optimize conversion for all incoming traffic through a horizontal platform that powers high-performing, personalized customer journeys.

Key Responsibilities

• Define and execute the product vision for ML-powered landing page experiences, including personalized recommendations and contextual UX.
• Lead end-to-end product development, from ideation through launch and iteration.
• Drive conversion uplift through experimentation, reinforcement learning, and rapid feedback loops.
• Collaborate with marketing and design teams to ensure generated content aligns with brand guidelines and performance goals.
• Monitor industry trends and emerging technologies to inform product strategy.
• Own metrics such as GMV uplift, buyer conversion, and engagement, ensuring measurable impact at scale.

What We’re Looking For

• Bachelor’s or Master’s degree in Computer Science, Engineering, AI/ML, or a related field.
• 7+ years of product management experience, including 3+ years in AI/ML, AdTech or Onsite Growth domains.
• Proven track record of driving measurable business impact (conversion, GMV) through product innovation.
• Strong analytical skills with expertise in experimentation frameworks and causal inference.
• Exceptional communication and leadership skills, with the ability to influence across functions and levels.
• Entrepreneurial mindset with a bias for action and passion for innovation.

Recruitment Process and Others

Recruitment Process

• Application Review - 1st Virtual Interview - 2nd Virtual Interview - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
• https://privacy.coupang.com/en/land/jobs/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupangpay.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

About Coupang

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

About the Team

The Growth Marketing (GM) organization drives sustainable and efficient customer acquisition, conversion, retention, and growth across Coupang. Within GM, the Growth Product & Machine Intelligence team leads product strategy and execution, supported by dedicated AI/ML/Core Engineering, Data Science, and Analytics teams.

Role Overview

We are seeking a strategic and execution-focused product leader to join our Onsite Growth Product team. In this role, you will be a key pillar of the team, owning critical initiatives across landing experiences, campaign management, and personalization. You will partner with AI/ML engineering, UX design, and marketing leaders to deliver a best-in-class onsite experience, leveraging AI-driven innovation to optimize conversion for all incoming traffic through a horizontal platform that powers high-performing, personalized customer journeys.

Key Responsibilities

• Define and execute the product vision for ML-powered landing page experiences, including personalized recommendations and contextual UX.
• Lead end-to-end product development, from ideation through launch and iteration.
• Drive conversion uplift through experimentation, reinforcement learning, and rapid feedback loops.
• Collaborate with marketing and design teams to ensure generated content aligns with brand guidelines and performance goals.
• Monitor industry trends and emerging technologies to inform product strategy.
• Own metrics such as GMV uplift, buyer conversion, and engagement, ensuring measurable impact at scale.

What We’re Looking For

• Bachelor’s or Master’s degree in Computer Science, Engineering, AI/ML, or a related field.
• 7+ years of product management experience, including 3+ years in AI/ML, AdTech or Onsite Growth domains.
• Proven track record of driving measurable business impact (conversion, GMV) through product innovation.
• Strong analytical skills with expertise in experimentation frameworks and causal inference.
• Exceptional communication and leadership skills, with the ability to influence across functions and levels.
• Entrepreneurial mindset with a bias for action and passion for innovation.

Recruitment Process and Others

Recruitment Process

• Application Review - 1st Virtual Interview - 2nd Virtual Interview - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
• https://privacy.coupang.com/en/land/jobs/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupangpay.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

日本語・韓国語力を活かして私たちと一緒に働きませんか？

◇Fusionで購買担当者（Buyer）として働く魅力 
【この仕事の魅力】 
  世界14か国・20都市以上に拠点を持つ業界3位のグローバル企業の一員として活躍 
  若手から裁量を持ち、意思決定のスピードが速い環境 
  成果を正当に評価し、報酬へとつながる実力主義の文化 
  未経験でも学ぶ意欲があれば歓迎。メンター制度で着実に成長できる 
  海外拠点と日常的に連携し、グローバルな視点でビジネスを学べる 
  
あなたの一つひとつの提案が、顧客のサプライチェーンを支え、世界のものづくりを動かします。 

  ◇主な 業務内容 
  
§  日本市場の製造業調達部門が商談相手 
§  電話をメインにした既存・見込み顧客との関係構築 
§  新規顧客の開拓 
§  価格・条件・出荷日などについて交渉を行い、最適な取引を実現 
§  製品の品質基準を確認し、弊社が誇る高品質を担保                                                               
§  海外拠点の営業・製品管理チームと英語を駆使してタイムリーに連携し、 状況を共有                

 ◇対象となる方 
  
   柔軟で誠実に、お客様や仲間と向き合える方 
  前向きに挑戦し、責任をもってやり遂げられる方 
  数字目標を前向きに捉え、自ら考えて行動できる方 
  チームと協力しながら、変化に対応して成長していける方 
                                                                                                     
＜必須＞ 
  日本市場を対象とした法人営業経験（業界不問） 
  精力的かつ聡明で、成果に向けて粘り強く営業活動を続けられる方 
  英語でのビジネスコミュニケーションスキル（読み書き必須、会話は社内中心） 
  常に前向きに考え、創造的に行動できる方                                    
                                                                                    
＜歓迎＞                                                                                     
  購買業務経験 
  中国語または韓国語が得意な方 
  
＜語学力＞                                                                                              
  日本語：ネイティブ（必須） 
  英語：ビジネスレベル（TOEIC800点以上目安・社内使用のみ）        

◇勤務地
ソウル・江南　※基本的に転居を伴う社命転勤はありません 

 ◇勤務時間 
   フレックスタイム制（一日の標準労働時間／8時間）
※フレキシブルタイム／9：00～10：00
※コアタイム／10：00-18：00 （休憩1時間）
 ※原則フル出社                          

◇ 入社後の流れ 
  
§  1週間は各社内講師のもとで研修を受け、基本的な知識を習得します 
§  その後OJTを通じて実務を身につけます。6か月、先輩社員がメンターとしてしっかりサポート！ 
§  その後はマネージャーの指導や充実したE-learning、海外拠点メンバーとのグループ研修など 
継続的な学びの機会が豊富にあります      
  
◇POINT 1◇ 
努力と成果を、年齢・経験・性別を問わず公平に評価 
当社では「頑張った分だけ報われる」カルチャーが根づいています。売上額に応じた高額インセンティブ制度（上限なし）を導入しており、結果がダイレクトに給与へ反映される仕組みです。入社年次・年齢・性別・国籍・出身業界に関係なく、一律のレートで明確に評価。20代で年収2,000万円を超える社員も活躍しています。自ら考え、行動し、成果を出す人には、大きなチャンスが広がっています。 
  
◇POINT 2◇ 
フラットでオープンな社風。経営陣との距離が近く、フォロー体制も万全 
成果に対しては厳しくも、公平で温かい――それが当社の特徴です。アメリカ企業らしいオープンでカジュアルな文化の中、社員同士が気軽に意見を交わせる環境があります。経営層との距離も近く、オープンドアポリシーにより世界各国のマネジメントと直接話す機会も豊富。明るくフラットな雰囲気で、笑い声が絶えない職場です。定期的なチームビルディングイベントも開催し、仲間と共に成長できる文化があります。 
  

◇応募方法  
  
日英の履歴書・職務経歴書をご用意の上、ご応募ください。 
  
■選考の流れ 
1.     書類選考 
2.      オンライン面談（採用担当者）*日本語および英語での実施 
3.     2次面接（所属部長） *韓国語での実施/対面面接 
4.     3次面接（現場責任者）および現場社員とのカジュアル面談 *韓国語および英語での実施 
5.     オファーセッション（内定）/Web面接 
6.     入社