About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Payments Performance Team are Stripe’s foremost payments experts, identifying payment optimization opportunities for Stripe’s users. We serve a critical role both in demonstrating thought leadership on challenging payment topics and partnering with our high-potential merchants to set them up for long term success. We make payments performance a competitive advantage for our users, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals.

What you’ll do

You’ll be embedded directly within the Global Payments Performance team, and responsible for data & tooling used by the team and our stakeholders. You will be instrumental in scaling the subject matter expertise of the team’s payments domain experts - building datasets, agents, and tools that enable Stripes to deliver tailored, expert level content to their customers.

Responsibilities

• Develop analytics products, dashboards, and tools that GTM leverages to deliver expert level payment optimization sessions to Stripe customers.
• Maintain analytics assets owned by the team, such as metric definitions, technical documentation, vertical agents and query repositories.
• Build data pipelines that power our user insights.
• Act as a resource to the team communicating the nuance and technical complexity of payments performance adjacent data.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years experience in Analytics, Business Intelligence Engineering, Data Science or Technical Customer Advisory roles.
• 4+ years experience with SQL and Python.
• Working understanding of code development processes and best practices s.a. git, code reviews, and testing.
• Expertise in data visualization and using data insights to make recommendations.
• Proven ability to manage and deliver on multiple projects with great attention to detail.
• Ability to clearly communicate results and drive impact.

Preferred qualifications

• Degree in Mathematics, Statistics, Economics, Engineering, or a related technical field.
• Familiarity with the payments ecosystem and how merchants optimize payment processing (e.g., conversion, authorization rates, authentication success rates, transaction fraud, and network costs

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Payments Performance Team are Stripe’s foremost payments experts, identifying payment optimization opportunities for Stripe’s users. We serve a critical role both in demonstrating thought leadership on challenging payment topics and partnering with our high-potential merchants to set them up for long term success. We make payments performance a competitive advantage for our users, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals.

What you’ll do

You’ll be embedded directly within the Global Payments Performance team, and responsible for data & tooling used by the team and our stakeholders. You will be instrumental in scaling the subject matter expertise of the team’s payments domain experts - building datasets, agents, and tools that enable Stripes to deliver tailored, expert level content to their customers.

Responsibilities

• Develop analytics products, dashboards, and tools that GTM leverages to deliver expert level payment optimization sessions to Stripe customers.
• Maintain analytics assets owned by the team, such as metric definitions, technical documentation, vertical agents and query repositories.
• Build data pipelines that power our user insights.
• Act as a resource to the team communicating the nuance and technical complexity of payments performance adjacent data.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years experience in Analytics, Business Intelligence Engineering, Data Science or Technical Customer Advisory roles.
• 4+ years experience with SQL and Python.
• Working understanding of code development processes and best practices s.a. git, code reviews, and testing.
• Expertise in data visualization and using data insights to make recommendations.
• Proven ability to manage and deliver on multiple projects with great attention to detail.
• Ability to clearly communicate results and drive impact.

Preferred qualifications

• Degree in Mathematics, Statistics, Economics, Engineering, or a related technical field.
• Familiarity with the payments ecosystem and how merchants optimize payment processing (e.g., conversion, authorization rates, authentication success rates, transaction fraud, and network costs

About The Role

As .Monks continues to expand our Data & Digital Media capabilities, we are looking for a senior professional to support and grow our services in marketing analytics.

In this role, you will support both ongoing and new engagements by overseeing the delivery of actionable and impactful insights at the intersection of business, site, and paid media data. This position plays a key role in evolving our analytics capabilities while also working closely with client stakeholders to deliver high-quality, scalable solutions.

This is a highly hands-on, client-facing role, with a strong focus on building and maintaining data pipelines, enabling measurement frameworks, and supporting advanced analytics use cases.

Key Responsibilities

• Support analytics delivery across client engagements, ensuring high-quality outputs and actionable insights
• Design, build, and optimize data pipelines and workflows to support reporting, forecasting, and measurement initiatives
• Understand business needs and contribute to the development of cross-channel measurement frameworks
• Partner closely with client stakeholders to translate data into insights and recommendations
• Support test design and analysis to evaluate performance and identify opportunities for improvement
• Contribute to the development of new analytics approaches, tools, and processes
• Identify opportunities to improve efficiency, automation, and data operations
• Collaborate with cross-functional teams (media, strategy, analytics) to deliver integrated solutions

Primary Qualifications

• Bachelor’s or Master’s degree in a quantitative field (e.g., computer science, statistics, applied mathematics, economics, engineering) or equivalent experience
• Strong hands-on experience with SQL and data pipeline development (ETL/ELT)
• Experience working with large datasets in cloud environments (e.g., GCP, Databricks, or similar)
• Working knowledge of Python or similar languages for data processing or automation
• Familiarity with data visualization tools (e.g., Tableau, Datorama, or similar)
• Understanding of digital advertising measurement, reporting, and attribution methodologies
• Strong communication skills, with the ability to translate complex data into clear insights
• Ability to work independently and manage priorities in a fast-paced, ambiguous environment

Nice to Have

• Experience with Databricks, Spark, or distributed data processing frameworks
• Exposure to marketing mix modeling (MMM), forecasting, or advanced measurement techniques
• Experience working in consulting, agency, or embedded client environments
• Familiarity with AI/ML or emerging data applications

Additional Information

• This is an individual contributor role with significant ownership and client exposure
• Success in this role requires a proactive, self-starter mindset and strong stakeholder management skills
• This role supports a West Coast–based team, so candidates should be comfortable collaborating with PST stakeholders and flexing hours when needed (e.g., occasional late afternoon meetings)

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

About the Role 

We’re looking for a Senior Product Designer who thrives in complex environments, brings clarity through design, and delivers consistent, user-centered experiences at scale. You’ll play a key role in shaping enterprise-level digital products, collaborating closely with internal client stakeholders to define, discover, and design impactful solutions.

What You'll Do 

• Own end-to-end product design efforts for customer-oriented applications and platforms.
• Facilitate strategic sessions with client peers and stakeholders as needed. 
• Design intuitive, visually compelling, and scalable UI/UX solutions rooted in best practices and business/user insights. 
• Collaborate cross-functionally with product managers, developers, and other designers to maintain consistency across platforms and ensure design intent is preserved.
• Make confident, strategic design decisions and communicate them clearly across various teams and contexts.
  
  

What We’re Looking For 

• 8+ years of experience in Product Design, with a strong portfolio demonstrating consumer-oriented product and app design. 
• Proven ability to work independently with minimal oversight while maintaining strong team collaboration. 
• Exceptional communication skills, including experience in client-facing roles and working directly with decision-makers. 
• Strong UI and UX skills, including the ability to translate data into effective user experiences.
• Proficiency in design tools such as Figma. 
• Experience conducting ideation and proposing strategies to validate new ideas. 
• Strategic thinker willing to ask the right questions to uncover needs and deal with ambiguity.
• Experience working in high-tech environments and navigating the complexities of large organizations. 

Nice to Have 

• Background in working with agile product teams.

At.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

What We Offer

.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. .Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

SALARY RANGE - Depending on location and Years of experience

About the Role

The Senior Advertising Manager’s primary responsibility is to work client-facing, with a specific book of commerce clients to create, manage, optimize, report on, and present full funnel marketing campaigns. In this role, you will work directly with a variety of large Brands across multiple global Amazon markets and different product categories. You will also play a major role in crafting budget strategies, driving sales and enhancing brand awareness on Amazon, Walmart and other commerce platforms.

Responsibilities:

• Own Amazon search and display (DSP/OTT) performance advertising for an assigned set of clients
• Create, implement, manage, and report on advertising strategies that align with client goals
• Collaborate with internal and external stakeholders to maximize performance for the client’s business
• Proactively research industry trends and best practices and communicate internally to knowledge share
• Engage frequently and professionally with clients via email/slack, phone, and in-person video meetings
• Strategic thinking, detail oriented execution, and insightful data analysis to identify areas of opportunity and deliver sales-driving initiatives
• Utilize Amazon Attribution and Amazon Marketing Cloud to gain additional insights to increase performance
• Mentor more junior Advertising Managers

About You

The essentials:

• Amazon Performance Advertising experience with knowledge of developing strategic full funnel strategies to grow brands
• 4+ years’ experience with Amazon digital advertising; with an emphasis on paid search and display advertising
• Strong large-client facing experience
• Amazon advertising accreditation at the date of hire or commitment for accreditation within 30 days of hire
• Experience with Amazon SaaS Advertising Technologies
• Advanced understanding of PowerPoint, Excel, and Word or Google Slides, Docs and Sheets
• Excellent attention to detail and accomplished verbal and written communication skills
• Analytical and strategic capabilities
• Multitasking expertise with the ability to organize projects and establish priorities

Not a must, but a plus:

• Agency experience with a focus on Amazon programmatic display advertising, Amazon Demand Side Platform and Amazon search
• Adept at learning new software programs and tools and incorporating AI into workflows
• Experience using bid management tools
• Additional marketplace experience such as Walmart, Target, Instacart

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

About the Role

We are looking for a Senior Solution Lead to join our high-performing Pre-Sales & Solution Strategy team. You will sit at the intersection of Sales, Delivery, Product, and Client Leadership, shaping the solutions we take to market and directly influencing multi-million-dollar outcomes.

This is not a “respond to the RFP and pray” role. This is a strategic, high-ownership, high-IQ seat where you:

• Shape the problem,
• Design the solution, and
• Influence how we win and deliver.

You will focus exclusively on large, complex opportunities valued at $1M+, where your problem-framing, technical depth, and storytelling materially impact win rates.

You will report to the Head of Pre-Sales & Solution Strategy and collaborate with a senior, globally distributed team across India, the US, and Europe.

Responsibilities:

What You’ll Own

1. Deal Shaping & Pre-Sales Architecture

• Translate ambiguous client goals into clear, compelling, technically credible solution architectures (Figma/Miro/Adobe)
• Lead discovery workshops, ask incisive questions, and define what a winning solution looks like—for the client and for us.
• Build decks, narratives, and pricing models that position us decisively above competitors. (Google/PP/Canva)
• Navigate seamlessly between C-level outcomes (business case, ROI, risk) and engineering deep dives (architecture, delivery approach, tradeoffs).
• Own the solution narrative end-to-end across EOI/RFI/RFP responses, orals, and executive briefings.
• Solution Estimating: Provide high level pricing estimates tied to value impact statements (ROI) for clients including software, hardware, cloud and tooling licensing for POC/MVP/Commercial models
  
  

2. Cross-Domain Solution Engineering

Own the solution across the full delivery lifecycle, spanning:

• Applications – modernization, greenfield engineering, platforms, integration
• Infrastructure – cloud infra, DevOps, SRE, infra automation
• Security – controls, IAM, governance, secure-by-design patterns
• Cloud – AWS / Azure / GCP architectures, migration strategies, optimization / FinOps
• Tooling- AI models, ISV licenses, tokens etc

You bring technical breadth with depth in at least one practice area and can credibly orchestrate end-to-end solutions.

A practical understanding of how AI cuts across these domains is essential, including:

• agentic automation across workflows and operations
• private AI stacks (RAG, governance, observability)
• model-integrated applications and copilots that augment existing systems

3. Go-To-Market & Productized Offerings

• Turn our capabilities into clear, differentiated, repeatable solutions and offerings.
• Collaborate with Product, Delivery, and Marketing to evolve our GTM playbooks and sales assets.
• Package reference architectures, POVs, and standard patterns based on real market demand.
• Capture learnings from deals and delivery to refine offerings and win themes.

4. Internal Collaboration & Leadership

• Partner closely with Sales on deal strategy, qualification, and pursuit plans.
• Align with Delivery Leaders to ensure proposed solutions are buildable, profitable, and differentiated.
• Contribute to sales enablement via reusable messaging, templates, and pricing frameworks.
• Act as a thought leader and mentor for junior solution engineers and architects.

What Success Looks Like

• You influence $6M+ in annual revenue through deals with TCV targets valued at $1M+.
• Stakeholders (Sales, Delivery, Clients) consistently rate your solutions as clear, differentiated, and client-aligned.
• Sales teams proactively pull you into strategic conversations because you “help deals close.”
• Delivery teams trust your architectures—and want to build them.
• You significantly enhance our GTM library with reusable assets, offerings, and standard patterns.
• Over time, you shape or lead 1–2 strategic offerings or solution themes for the company.

Who Thrives in This Role

We’re targeting top-tier pre-sales / solution engineering talent in India who demonstrate:

• Flexible thinking – can reshape a problem even when the client can’t articulate it clearly
• Structured reasoning – can break down complexity into options, tradeoffs, and recommendations
• Technical breadth + depth – strong grounding in apps, infra, security, and cloud, with a sharp view of how AI enhances each
• Storytelling ability – can communicate crisply to CXOs, procurement, and engineering teams
• Calm confidence – comfortable leading conversations amid ambiguity and pace
  Ownership mindset – thinks like an owner, not a vendor; cares about long-term value and delivery success

About You

The essentials:

• 7–12+ years in pre-sales engineering, solutions architecture, or consulting roles in IT services / SaaS / cloud / AI-led solutions
• Proven ability to influence or close $1M+ services deals (multi-tower or multi-year preferred)
• Hands-on understanding of services delivery, including SDLC, cloud migrations, modernization, architecture patterns, and infra operations
• Experience designing or positioning solutions with AI integration, agent workflows, automation, or model-enhanced apps (copilots, RAG systems, intelligent workflows)
• Ability to build defensible pricing models (T&M, fixed-price, managed services, outcome-based)
• Strong written and verbal communication skills in English; experienced presenting to senior stakeholders
• Comfortable working with distributed global teams across time zones

Not a must, but a plus:

• Hands-on experience with one or more major cloud providers (AWS, Azure, GCP)
• Familiarity with modern data and AI stacks (Snowflake, Databricks, vector DBs, LLM orchestration frameworks)
• Background in consulting-led environments (Big 4, global SIs, boutique consulting firms)
• Industry experience in BFSI, Retail, Manufacturing, Healthcare, or similar

At.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

LOCATION salary range

$150,000— $180,000 USD

#LI-REMOTE 

#LI-SDL1

The Role

The Culinary Operations Manager is responsible for providing operational oversight and strong leadership to a growing team of associates and supervisors. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the Kitchen operations.

Success for this role is to become a partner, and ally, to our chef community making sure they have everything they need to execute an optimal menu strategy and execution.

As Culinary Manager, you will also be collaborating across multiple departments focusing on providing the best experience for our eaters.

Benefits

• 🩺 Health Insurance coverage
• ⛱ PTO policy and paid sick days
• 📈 We grow, you grow: Stock Options Plan granted on Day 1.
• 🌟 Eligible for bi-annual performance bonus
• 🐣 Paid Family leave 
• 🕯 Compassionate Leave: 3-5 days each time the need arises
• 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• 🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform
• 👩🏾‍🏫 Personalized Spanish coach
• 🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

• 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

Join a high-leverage team building Otter’s data products – the foundation that helps restaurants understand, predict, and improve performance. You’ll own end-to-end product outcomes in a portfolio that also includes analytics, live monitoring & alerts, operational insights, and data reliability. You will:

• Translate operator problems into products that turn messy, multi-channel data into clear, actionable insights.
• Raise the trust bar by partnering with platform, data, and finance teams to improve freshness, accuracy, lineage, and metric definitions – so our products become the system of record operators rely on.
• Design for action: prioritize use cases that prevent revenue loss, identify defects, and drive measurable operational improvements.
• Build for scale and speed: create modular capabilities that accelerate new use cases without custom work.
• Work cross-functionally with Engineering, Design, Data Science, GTM, and Customer teams to ship iteratively and learn fast.
• Own the outcomes, not just the roadmap: define success metrics and move them – adoption, engagement, customer satisfaction, data SLAs, and revenue impact.

What we’re looking for

• 3+ years of product management (or equivalent) with data/analytics, platform, or operational tooling.
• Demonstrated ability to ship insight-to-action products (dashboards, alerts, workflows, or similar) that delivered measurable business results.
• Data fluency: you’re comfortable in SQL, metrics design, and experiment/impact analysis; you can partner deeply with data science and engineering.
• Strong product judgment & UX instincts – you know the difference between informative and actionable, and design for busy operators.
• Cross-functional leadership across engineering, design, GTM, and customer-facing teams; excellent written and verbal communication.
• Bonus: experience with data quality/governance, metric standardization, BI/visualization tools, or multi-location enterprise customers.

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Seattle office. We believe the best ideas and fastest progress happen when we’re together, so this is an in-office role five days a week.

The base salary range for this role is $167,000 - $230,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Time Off policies:
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others? 

#LI-Onsite

The role:

We are seeking an experienced and strategic Facilities Manager to oversee and lead maintenance and operational activities . This role is integral to ensuring optimal performance, safety, and compliance in all our facilities, requiring a proactive approach to facility management, planning, and continuous improvement.

Responsibilities:

• Oversee daily operations and maintenance , ensuring standards of quality, safety, and efficiency.
• Develop and manage budgets for facility operations and maintenance.
• Create and implement preventive maintenance programs for optimal building performance.
• Collaborate with senior leadership on strategic planning and alignment with organizational goals.
• Ensure compliance with regulatory and environmental standards.
• Lead and mentor a team, focusing on professional development and efficient work practices

Requirements:

• 5+ years of experience in facilities management, with at least 2 years in a leadership role.
• Proven track record managing multi-unit facilities for a company with a gross revenue exceeding $1 million.
• Strong knowledge of building systems, preventive maintenance, and compliance regulations.
• Excellent leadership and communication skills, with the ability to manage a large team effectively.

Benefits

🩺  Health Insurance coverage

🌅 401k Plan

📈 We grow, you grow: Stock Options Plan granted on Day 1

🌟 Eligible for a bi-annual performance bonus

⛱ PTO policy and paid sick days

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Family leave, fully paid

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to a nutritional coach and fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

About the Role:

The Revenue Operations team is responsible for designing, maintaining, and continuously improving the systems, data, and insights that power PitchBook’s go-to-market engine. Operating at the intersection of Sales, Marketing, Customer Success, Finance, Product, and IT, this team drives efficiency, visibility, and revenue impact across the full customer lifecycle. 

We are seeking a Senior RevOps Data Analyst to help shape how the business measures performance, identifies growth opportunities, and makes data-driven decisions. This is more than an analytics role, it is a strategic partnership role for someone who combines strong business acumen with advanced analytical skills and a systems-level view of revenue. 

In this role, you will serve as a trusted advisor to senior business leaders, translating complex data into clear insights that guide strategy, execution, and optimization across pipeline, revenue, and customer engagement. You will help build scalable analytics solutions, define success metrics, and elevate how teams use data to make decisions. 

Primary Job Responsibilities:

• Partner with senior GTM and Revenue leaders to define success metrics, identify growth opportunities, and influence strategic decisions through data-backed insights 
• Leverage Salesforce (SFDC) reporting expertise to build and interpret reports and dashboards, translating complex data from systems like Marketo and Gong into clear, actionable insights. Provide visibility into pipeline health, customer lifecycle, and revenue performance while ensuring data integrity, consistent KPIs, and scalable reporting. 
• Design and maintain advanced reporting frameworks, dashboards, and models that surface insights across funnel performance, forecasting, retention, and expansion 
• Act as a trusted analytical advisor across Sales, Marketing, Customer Success, and Finance, providing a holistic view of revenue performance and operational efficiency 
• Ensure data quality, governance, and consistency across revenue systems and platforms, championing best practices and scalable processes 
• Identify opportunities for automation, advanced analytics, and predictive insights to improve efficiency, accuracy, and decision-making 
• Mentor analysts and business partners by promoting analytical rigor, a data-driven mindset, and adoption of best-in-class tools and practices 
• Collaborate closely with Product, Finance, IT, and GTM Operations teams to align insights with broader company objectives 
• Support company values through role modeling and strong cross-functional partnership 
• Participate in key company initiatives and projects as needed 

Skills and Qualifications:

• Bachelor’s degree in Business, Analytics, Statistics, Economics, or a related field (Master’s preferred) 
• 5+ years of experience in revenue operations, business analytics, marketing operations, sales operations, or a related analytical role 
• Strong understanding of B2B revenue and GTM metrics, including funnel performance, pipeline health, conversion rates, retention, and forecasting 
• Advanced SQL skills and experience with modern data platforms (e.g., Snowflake, BigQuery); working proficiency in Python, R, or similar languages preferred 
• Experience building executive-ready dashboards and reporting using BI tools such as Tableau, Power BI, or Looker 
• Proven ability to synthesize complex data into actionable insights and communicate clearly with senior stakeholders 
• Strong cross-functional collaboration skills in matrixed environments 
• Genuine interest in AI-driven analytics, intelligent automation, and emerging data tools 
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $100,000-$132,200
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Role:

The Revenue Operations team is responsible for designing, maintaining, and continuously improving the systems, data, and insights that power PitchBook’s go-to-market engine. Operating at the intersection of Sales, Marketing, Customer Success, Finance, Product, and IT, this team drives efficiency, visibility, and revenue impact across the full customer lifecycle. 

We are seeking a Senior RevOps Data Analyst to help shape how the business measures performance, identifies growth opportunities, and makes data-driven decisions. This is more than an analytics role, it is a strategic partnership role for someone who combines strong business acumen with advanced analytical skills and a systems-level view of revenue. 

In this role, you will serve as a trusted advisor to senior business leaders, translating complex data into clear insights that guide strategy, execution, and optimization across pipeline, revenue, and customer engagement. You will help build scalable analytics solutions, define success metrics, and elevate how teams use data to make decisions. 

Primary Job Responsibilities:

• Partner with senior GTM and Revenue leaders to define success metrics, identify growth opportunities, and influence strategic decisions through data-backed insights 
• Leverage Salesforce (SFDC) reporting expertise to build and interpret reports and dashboards, translating complex data from systems like Marketo and Gong into clear, actionable insights. Provide visibility into pipeline health, customer lifecycle, and revenue performance while ensuring data integrity, consistent KPIs, and scalable reporting. 
• Design and maintain advanced reporting frameworks, dashboards, and models that surface insights across funnel performance, forecasting, retention, and expansion 
• Act as a trusted analytical advisor across Sales, Marketing, Customer Success, and Finance, providing a holistic view of revenue performance and operational efficiency 
• Ensure data quality, governance, and consistency across revenue systems and platforms, championing best practices and scalable processes 
• Identify opportunities for automation, advanced analytics, and predictive insights to improve efficiency, accuracy, and decision-making 
• Mentor analysts and business partners by promoting analytical rigor, a data-driven mindset, and adoption of best-in-class tools and practices 
• Collaborate closely with Product, Finance, IT, and GTM Operations teams to align insights with broader company objectives 
• Support company values through role modeling and strong cross-functional partnership 
• Participate in key company initiatives and projects as needed 

Skills and Qualifications:

• Bachelor’s degree in Business, Analytics, Statistics, Economics, or a related field (Master’s preferred) 
• 5+ years of experience in revenue operations, business analytics, marketing operations, sales operations, or a related analytical role 
• Strong understanding of B2B revenue and GTM metrics, including funnel performance, pipeline health, conversion rates, retention, and forecasting 
• Advanced SQL skills and experience with modern data platforms (e.g., Snowflake, BigQuery); working proficiency in Python, R, or similar languages preferred 
• Experience building executive-ready dashboards and reporting using BI tools such as Tableau, Power BI, or Looker 
• Proven ability to synthesize complex data into actionable insights and communicate clearly with senior stakeholders 
• Strong cross-functional collaboration skills in matrixed environments 
• Genuine interest in AI-driven analytics, intelligent automation, and emerging data tools 
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $100,000-$132,200
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

Your Impact

As our Controllership AI & Automation Transformation Lead, you will lead and deliver targeted AI, analytics, and automation initiatives that improve speed, quality, and scalability of Controllership processes.

You will own discrete projects/workstreams end-to-end, partner closely with Accounting, IT/Engineering, and Internal Audit, and deliver measurable results. This will involve leading meetings with process owners, understanding current state and pain points, defining business requirements, and using AI and automation tools to develop solutions. The outcome will involve working with IT/data teams, enabling the process owner to learn and build solutions themselves and/or you being hands on building solutions yourself.

What You’ll Do

Location: Boston MA (flexible for other Axon hubs)
Reports to: Director, Chief of Staff (Controllership)

• Define the AI transformation roadmap for Controllership.
• Identify and prioritize high-value automation/AI opportunities across Controllership processes (Accounting Operations, Tax, Financial Reporting, Internal Audit, Revenue Accounting, New Product Introduction).
• Define project scope, requirements, and success metrics; build ROI cases (hours saved, cycle-time reduction, error-rate reduction, rework avoided).
• Partner with Finance Systems / IT / Engineering to deliver solutions using automation, analytics, and AI/LLM-enabled tooling (e.g., workflow automation, controlled LLM assistance for drafting/analysis, intelligent triage).
• Build and validate analytics (e.g., SQL-based checks, reconciliation logic, KPI dashboards) to ensure outputs are accurate, explainable, and auditable.
• Present transformation outcomes to leadership and executive stakeholders.
• Drive project execution: timelines, risks, dependencies, stakeholder updates, UAT coordination, rollout planning, and post-launch stabilization.
• Serve as internal advisor on AI governance and adoption.
• Create documentation that supports SOX/audit readiness (process flows, control mapping, test evidence, governance & usage guidelines).
• Support change management: training, playbooks, and adoption monitoring to ensure solutions are used and sustained.
• Stay current on AI capabilities and tooling (including developer/productivity tools such as Cursor) and propose pragmatic pilots that improve finance outcomes.

What Success Looks Like

• Build and deliver a combination of high impact solutions (2–4 larger production-grade improvements per year) and play an integral role in enabling others to build dozens of other smaller improvements across core Controllership processes.
• Reduction of manual effort in a targeted process by 15–40% (or a defined hours/month goal) while maintaining or improving control quality.
• Improve close readiness for scoped areas (e.g., fewer late adjustments, fewer deal-review escalations, reduced cycle time for a defined workflow).
• Zero high-severity audit/control findings attributable to the implemented automation/AI workflow.

What You Bring

• 6+ years experience delivering measurable business results through data analytics, automation, and/or process transformation in Finance, Accounting, RevOps, or adjacent functions.
• Strong analytical skills (e.g., Python, SQL preferred) and experience using business intelligence tools (e.g., Alteryx, Power Query).
• Experience using AI tooling (e.g., Cursor, Claude, ChatGPT) to generate solutions to solve Accounting/Finance related problems.
• Strong knowledge of data governance.
• Working knowledge of accounting processes (Order-to-Cash, Procure-to-Pay, Record-to-Report) and the ability to partner effectively with Controllership stakeholders across those domains; quickly understand current state and pain points, and translate them into clear business requirements and solution options; experience supporting Revenue Accounting (ASC 606) strongly preferred.
• Demonstrated project/program management capability: scoping, planning, execution, stakeholder alignment, and delivery.
• Excellent written and verbal communication; can translate between Finance, technical teams, and business partners.
• Sound judgment around governance, risk, and controls when introducing automation/AI.
• Experience with Salesforce, D365, Microsoft Power Platform, or similar finance/CRM ecosystems.
• Hands-on experience implementing LLM-supported workflows (prompt/playbooks, guardrails, evaluation, adoption measurement).
• Experience in high-growth, hardware+software, or multi-element arrangement environments.
• Experience in a role that required rapid context-gathering in stakeholder meetings and guiding non-technical teams to technical solutions.
• CPA or equivalent; BS in Accounting/Finance or related field is a plus.

Work Location

This role is based from any of our US offices and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

About the Role:

The Marketing organization at PitchBook fuels growth by orchestrating full-funnel demand programs, effective product marketing, and brand amplification. 

Within Marketing, the Digital team is responsible for executing high-impact, measurable programs across paid media, SEO, ABM, email, and web. Operating at the center of channel execution and cross-functional collaboration, the team supports go-to-market campaigns, product launches, and always-on demand programs. As operations scale, the Digital team is building the structure and rigor needed to enable predictable planning, execution, and alignment across stakeholders. 

The Performance Marketing & Media team is a core function within Digital, partnering closely with Product Marketing, Web/SEO, Content, Creative, and Commercial teams to plan and execute integrated, audience-led programs that connect awareness to pipeline and revenue. The Director leads this team and fosters a culture of curiosity, testing, accountability, and continuous improvement. 

As Director, Performance Marketing & Media you are a senior leader responsible for owning PitchBook’s paid media strategy and investments across SEM, paid social, programmatic/display, content syndication, digital ABM, and emerging channels. This role is accountable for pipeline and revenue contribution, driving efficient customer acquisition, expansion, and retention in partnership with Go-to-Market Campaigns, Commercial, and Revenue Operations. You will set the vision, operations model, and measurement framework for your channels and lead a high-performing team and agency partners to deliver predictable, scalable results. 
 
In addition, the person in this role serves as a member of PitchBook’s marketing and digital leadership teams, contributing strategic inputs that shape cross functional priorities and ensure alignment across global marketing, commercial, and operations organizations. 

Primary Job Responsibilities:

• Own PitchBook’s multi-channel paid media strategy and investment across SEM, paid social, programmatic/display, content syndication, digital ABM, and emerging channels, aligned to acquisition, retention, and account growth goals
• Set the operating model for performance marketing, including annual and quarterly planning, budget management, performance reviews, and executive reporting
• Lead and develop a high-performing team of managers, individual contributors, and agency partners; foster a culture of accountability, experimentation, and continuous improvement
• Drive pipeline and revenue impact through rigorous measurement and optimization, partnering with Revenue Operations and Marketing Analytics on attribution, incrementality testing, MMM, and related frameworks
• Partner with Product Marketing, Creative, Web/SEO, and Content to plan and launch audience-led campaigns that deliver strong message-market fit and conversion efficiency
• Establish a disciplined testing and learning agenda to improve lead quality, conversion rates, CAC, and payback periods; scale proven approaches
• Own vendor strategy and media partnerships, including platform selection, contract negotiation, and ongoing performance and compliance management
• Ensure strong financial stewardship by forecasting, pacing, and reallocating spend to maximize ROAS and efficiency; deliver clear weekly, monthly, and quarterly performance narratives
• Ensure data integrity and governance across paid channels in collaboration with Marketing Ops, Revenue Operations, and Legal 
• Drive tight alignment with Sales and Segment Marketing on ICPs, ABM motions, and feedback loops to improve funnel performance and SLA adherence 
• Identify, test, and responsibly scale new channel opportunities and media innovations 
• Serve as a member of the Marketing and Digital leadership teams, contributing to cross-functional strategy, prioritization, and operating alignment 
• Model PitchBook values and help build an inclusive, high-trust team culture focused on outcomes and customer impact 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree in Marketing, Business, Operations, or a related field 
• 12+ years in performance/digital media with 7+ years building and leading teams; B2B SaaS experience preferred
• Deep channel expertise in SEM, paid social, programmatic/DSPs, and content syndication; proven track record driving pipeline and revenue efficiency
• Fluency in marketing and CRM platforms such as GA4, Marketo, and Salesforce 
• Strong business acumen and familiarity with business intelligence tools to extract and tell strong narratives and make swift decisions 
• Demonstrated budget ownership ($MM) with disciplined forecasting, pacing, and reallocation to targets 
• Strong partner management and negotiation with agencies and platforms; experience building in-house capabilities a plus
• Excellent communication: executive-ready storytelling, clear performance narratives, and ability to influence cross-functionally
• Ability to thrive in a fast-paced, high-ambiguity environment; bias to action and continuous improvement
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $160,000-$225,000
• Target annual bonus percentage: 20%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-KL1

#LI-Onsite

About the Role:

The Marketing organization at PitchBook fuels growth by orchestrating full-funnel demand programs, effective product marketing, and brand amplification. 

Within Marketing, the Digital team is responsible for executing high-impact, measurable programs across paid media, SEO, ABM, email, and web. Operating at the center of channel execution and cross-functional collaboration, the team supports go-to-market campaigns, product launches, and always-on demand programs. As operations scale, the Digital team is building the structure and rigor needed to enable predictable planning, execution, and alignment across stakeholders. 

The Performance Marketing & Media team is a core function within Digital, partnering closely with Product Marketing, Web/SEO, Content, Creative, and Commercial teams to plan and execute integrated, audience-led programs that connect awareness to pipeline and revenue. The Director leads this team and fosters a culture of curiosity, testing, accountability, and continuous improvement. 

As Director, Performance Marketing & Media you are a senior leader responsible for owning PitchBook’s paid media strategy and investments across SEM, paid social, programmatic/display, content syndication, digital ABM, and emerging channels. This role is accountable for pipeline and revenue contribution, driving efficient customer acquisition, expansion, and retention in partnership with Go-to-Market Campaigns, Commercial, and Revenue Operations. You will set the vision, operations model, and measurement framework for your channels and lead a high-performing team and agency partners to deliver predictable, scalable results. 
 
In addition, the person in this role serves as a member of PitchBook’s marketing and digital leadership teams, contributing strategic inputs that shape cross functional priorities and ensure alignment across global marketing, commercial, and operations organizations. 

Primary Job Responsibilities:

• Own PitchBook’s multi-channel paid media strategy and investment across SEM, paid social, programmatic/display, content syndication, digital ABM, and emerging channels, aligned to acquisition, retention, and account growth goals
• Set the operating model for performance marketing, including annual and quarterly planning, budget management, performance reviews, and executive reporting
• Lead and develop a high-performing team of managers, individual contributors, and agency partners; foster a culture of accountability, experimentation, and continuous improvement
• Drive pipeline and revenue impact through rigorous measurement and optimization, partnering with Revenue Operations and Marketing Analytics on attribution, incrementality testing, MMM, and related frameworks
• Partner with Product Marketing, Creative, Web/SEO, and Content to plan and launch audience-led campaigns that deliver strong message-market fit and conversion efficiency
• Establish a disciplined testing and learning agenda to improve lead quality, conversion rates, CAC, and payback periods; scale proven approaches
• Own vendor strategy and media partnerships, including platform selection, contract negotiation, and ongoing performance and compliance management
• Ensure strong financial stewardship by forecasting, pacing, and reallocating spend to maximize ROAS and efficiency; deliver clear weekly, monthly, and quarterly performance narratives
• Ensure data integrity and governance across paid channels in collaboration with Marketing Ops, Revenue Operations, and Legal 
• Drive tight alignment with Sales and Segment Marketing on ICPs, ABM motions, and feedback loops to improve funnel performance and SLA adherence 
• Identify, test, and responsibly scale new channel opportunities and media innovations 
• Serve as a member of the Marketing and Digital leadership teams, contributing to cross-functional strategy, prioritization, and operating alignment 
• Model PitchBook values and help build an inclusive, high-trust team culture focused on outcomes and customer impact 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree in Marketing, Business, Operations, or a related field 
• 12+ years in performance/digital media with 7+ years building and leading teams; B2B SaaS experience preferred
• Deep channel expertise in SEM, paid social, programmatic/DSPs, and content syndication; proven track record driving pipeline and revenue efficiency
• Fluency in marketing and CRM platforms such as GA4, Marketo, and Salesforce 
• Strong business acumen and familiarity with business intelligence tools to extract and tell strong narratives and make swift decisions 
• Demonstrated budget ownership ($MM) with disciplined forecasting, pacing, and reallocation to targets 
• Strong partner management and negotiation with agencies and platforms; experience building in-house capabilities a plus
• Excellent communication: executive-ready storytelling, clear performance narratives, and ability to influence cross-functionally
• Ability to thrive in a fast-paced, high-ambiguity environment; bias to action and continuous improvement
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $160,000-$225,000
• Target annual bonus percentage: 20%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-KL1

#LI-Onsite

As a Senior Gen AI Engineer, Salesforce Platform you will lead the development of AI-powered solutions across our Salesforce platform to streamline end-to-end business operations. Partnering with the Manager of Salesforce Operations and the Principal AI Architect, you will implement orchestrated AI agents using Salesforce Einstein, Agentforce, and DataCloud, and deliver secure, scalable solutions via Apex, Visualforce, Lightning Web Components, and robust APIs.

You will leverage generative AI to enhance efficiency, reduce manual work, and create smarter systems and workflows across our organization.  Candidates with a deep understanding of business operations and workflows are strongly preferred.  You will play a critical role in delivering AI solutions and frameworks that drive transformative business value.  This is a unique opportunity for full-stack development to experiment and solve for multiple use cases, as well as an opportunity to help educate business stakeholders on the power of AI solutions.

You will: 

• Design, develop, and deploy generative AI solutions that modernize business operations—automating workflows, surfacing insights, and delivering intelligent recommendations with a balance of speed, functionality, and long-term scalability.
• Build, integrate, and operationalize AI agents and automations using Salesforce Agentforce (skills, actions, orchestration, guardrails) embedded within Sales, Service, and CPQ workflows.
• Implement Einstein/Agentforce solutions, including prompt flows, tools, and custom actions grounded in Salesforce Data Cloud for personalized retrieval and contextual experiences.
• Develop and secure APIs (REST/SOAP, Platform Events, Pub/Sub) to connect Salesforce with internal and external systems such as CPQ, CLM, provisioning, licensing, ERP, and finance platforms.
• Engineer data interoperability across systems—collaborating with architects and data teams to break down silos, build ETL pipelines, and establish automated data workflows.
• Build and deploy retrieval-augmented generation (RAG) patterns within Salesforce, implementing data indexing, grounding, safety measures, and evaluation loops.
• Collaborate closely with the Principal Architect and Principal AI Engineer to translate high-level business objectives into production-ready AI-powered solutions, ensuring alignment with architectural and engineering best practices.
• Prototype rapidly to validate new generative AI use cases and transition successful proofs-of-concept into stable, scalable, maintainable production applications.
• Contribute to full-stack development efforts—from API design to front-end UI—when implementing AI features across various business systems.
• Drive and contribute to CI/CD pipelines, code reviews, and release management using modern tooling (SFDX, GitHub Actions, Azure DevOps, etc.).
• Ensure compliance, data security, and governance across all AI and integration solutions, including considerations for PII, data residency, consent management, and auditability.
• Partner with business stakeholders (technical and non-technical) to understand requirements, gather feedback, and continuously improve AI-driven capabilities.
• Work alongside data scientists and AI specialists to evaluate and optimize prompt strategies, fine-tune models, and implement organization-specific AI enhancements.
• Lead knowledge sharing and enablement, mentoring teams and fostering adoption of AI technologies throughout the organization.
• Monitor, evaluate, and iterate on AI solution performance to ensure quality, accuracy, and measurable business value.
• Stay current on industry advancements in AI, automation, and Salesforce innovation, integrating relevant learnings into the organization’s technology roadmap.

What We’re Looking For: 

• Bachelor’s degree in computer science, Engineering, or a related field.
• 8+ years of Salesforce engineering experience and 3+ years delivering AI or automation solutions at scale within enterprise environments.
• Proven success modernizing legacy Salesforce orgs and implementing scalable architectures across Sales Cloud, Service Cloud, and Revenue (CPQ).
• AI & Automation:
  • Hands-on experience with Salesforce Einstein, Agentforce, and Data Cloud; practical AI engineering skills in prompt design, tool calling, RAG/grounding, evaluation, guardrails, and observability.
• Technical Skills:
  • Apex, Lightning Web Components (LWC), SOQL/SOSL, and Visualforce (for legacy support).
  • Proficiency in Python for AI service development, including FastAPI/Flask APIs, evaluation scripts, and LLM endpoint integration.
  • Strong API design and integration experience with Salesforce (bi-directional, streaming, and external APIs).
  • CI/CD experience using SFDX and modern tooling (GitHub Actions, Azure DevOps, etc.).
  • Familiarity with Azure or AWS cloud environments.
• Data Architecture:
  • Experience designing and managing data across Salesforce, Data Cloud, and other business systems including identity resolution, data sharing, and segment activation.
• Operational & Business Acumen:
  • Skilled in process mapping, workflow design, and identifying operational inefficiencies to enable AI-driven improvements.
• Change Enablement:
  • Experience driving adoption and integration of AI solutions across business functions.
• Excellent communication and presentation abilities with technical and non-technical stakeholders, including executives.
• Strong problem-solving, analytical, and troubleshooting capabilities.
• Collaborative, consultative mindset with the ability to translate business needs into technical solutions.
• Comfortable working autonomously in fast-paced, evolving environments.
• Embodies the principles of the Ideal Team Player: humble, hungry, and smart.
• Certifications:
  • • Required:
      • Salesforce Certified Platform Developer I & II.
    • Preferred:
      • JavaScript Developer I, Platform App Builder, Salesforce Certified Data Cloud Consultant or Platform Data Architect, and Salesforce Certified Integration Architect.
      • Trailhead Superbadges or credentials (Agentforce, Apex Specialist, Data Cloud)

Pay Range: $154,300-216,000

Other compensation: Bonus Eligible 

Perks & Benefits:  

💻 Remote work 

✈️ Travel expected 4-8 times per year for company-sponsored events 

🩺 Medical, dental, vision, life, and disability insurance 

📈 401K retirement plan; flexible spending and health savings account 

🏝️ 15 days of paid time off + additional front-loaded personal days 

🏖️ 14 company-recognized holidays + paid volunteer days  

👶 up to 8 weeks of paid parental leave + 10 weeks of paid bonding leave  

🌈 LGBTQ+ Health Services 

🐶 Pet insurance  

📣 Check out more of our benefits here: https://www.mcg.com/about/careers/benefits/  

 Remote with Moderate Travel (4- 8 trips per year) 

This is a remote position, and does require occasional travel, typically between 4-8 times per year. All travel expenses will be covered in accordance with company policy. 

The ideal candidate should be comfortable balancing the independence of remote work with the collaborative opportunities offered by periodic in-person engagements. 

We embrace diversity and equal opportunity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Only with diverse thoughts and ideas will we be able to create the change we want in healthcare. The more inclusive we are, the better our work will be for it.