About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About Nubank’s Mobile Platform - Global Experience Design

The Mobile Platform’s mission aligns with Nubank’s commitment to delivering the best experience for our customers by ensuring a high-performing, stable, and seamless app.

Within Mobile Platform, focuses on providing user-friendly, scalable, high-performing, and cost-efficient app infrastructure components and mobile tools that enable Nubank engineers to quickly and safely test, deploy, monitor, analyze, and improve app flows and features.

Global Experience Design is one of Nubank’s building blocks, bringing together UX, design, and customer experience. The team works on evolving the app experience and the design system, connecting Mobile Platform, App Excellence, Design Systems, and App Core to create simple, consistent, and scalable experiences. We are at the heart of the Nubank app’s foundation, driving performance, infrastructure scalability, and the removal of legacy dependencies to allow our application to grow from millions to potentially billions of passionate customers.

The Opportunity

This role will involve working across a variety of technologies, including Native, Flutter, and related frameworks. We are looking for a Staff Mobile Engineer with solid experience to join the Mobile Platform team — a cross-impact engineering team responsible for building and maintaining the core infrastructure of the mobile application, optimizing our performance, and enabling product teams to deliver high-quality mobile experiences.

What We’re Looking For

Must Have:

• Proven and solid experience in technical development of mobile applications at a strategic leadership level.
• Strong technical background with Flutter and/or native mobile development (Android/iOS).
• Solid understanding of mobile software engineering principles, architectural patterns, and modularization strategies.
• Experience with server driven UI, performance optimization, dependency injection, and migration of core systems.
• Knowledge of mobile observability, monitoring, and debugging tools.
• Strong communication skills in English, with the ability to explain complex concepts to diverse audiences.
• Track record of delivering results in ambiguous, fast-paced environments.

Nice to Have:

• Experience with backend technologies, especially those integrated with mobile applications.
• Familiarity with distributed systems and large-scale app architecture.
• Contributions to internal SDKs, libraries, or mobile design systems.
• Understanding of user authentication, session management, and app state handling.
•  
  Leadership in global teams.

Why Join Us

• Impact at Scale: Help shape the mobile experience for millions of customers across multiple countries, with the goal of reaching billions.
• Technical Leadership: Influence the architecture and foundational technologies that all Nubank engineers rely on.
• Innovation-Driven Culture: Work in a dynamic, collaborative environment that values experimentation, continuous improvement, and engineering excellence.
• Career Growth: Develop as a strategic engineering, working on complex technical and organizational challenges.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;
• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.
  
  

Who You Are:

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations
• Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills
• Desired hands-on experience in two or more of the following areas:
• Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
• Public Cloud: AWS, Azure, GCP, or Alibaba
• Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
• Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
• Config Mgmt: Terraform, Ansible, Puppet, Chef
• CI / CD: Jenkins, Gitlab
• Bonus Points:
• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.)
• Previous experience using Datadog and/or other cloud monitoring tools (APM, 
• Infrastructure, Logs, Synthetics, NPM)
• Previous experience with root-cause-analysis, troubleshooting, debugging

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

P-1520

Sr. Technical Escalation Manager

Note: this is a hybrid role and requires ~3 days in the office in São Paulo-SP.

At Databricks, we are passionate about empowering data teams to tackle the world’s most challenging problems — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world’s leading data and AI infrastructure platform, enabling our customers to leverage deep data insights and enhance their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.

As a Technical Escalation Manager, you will be responsible for coordinating efforts to resolve critical customer issues, customer-impacting situations, and major incidents. You will work with multiple internal teams (engineering, product management, Customer Success Engineering, and Support) and external partners to effectively resolve these customer-impacting situations.

The impact you will have here:

• Manage support escalation in partnership with engineering, product management, Customer Success Engineering, Support, Customers, and Partners until resolution.
• Achieve customer satisfaction by ensuring incidents or escalations (and related cases)  are well and fully documented with the timely execution of action items.
• Create and execute a data-driven customer recovery plan for every escalation and incident that is addressed.
• Utilize business and technical skills to manage customer escalations, coordinate meetings and deliverables, and analyze trends and patterns for reporting purposes.
• Use data, metrics, and feedback to inform operational and tactical decisions that improve incident and escalation management.
• Coordinate all necessary resources to fast-track and resolve new incidents and escalations from customers with a clear and detailed plan.

What are we looking for?

• A minimum of 5 years of experience in customer support, escalation, SRE, or incident management is required.
• Excellent contextual interpretation and writing skills, as well as the ability to effectively summarize and communicate to both technical and business audiences.
• Experience with a "Distributed big data Computing" environment,  SQL-based databases, as well as data warehousing and ETL technologies such as Informatica, DataStage, Oracle, Teradata, SQL Server, and MySQL.
• Linux/Unix administration skills, networking, and Hands-on Cloud experience with AWS, Azure, or GCP are required.
• Experience working cross-functionally with support, engineering, product management, and directly with customers; ability to deeply understand product and customer personas.
• BS or Master's, or PhD in Computer Science or Computer Engineering, or related Engineering field.

P-993

Mission 

As a Data & AI Technical Solutions Engineer, you play a critical role by helping customers debug and maintain stable production data pipelines, AI workflows, and more using the Databricks platform.  You will develop product expertise in a couple of areas by advising a broad set of customers and use cases across those technologies.  You will collaborate with other teams at Databricks to deliver an excellent customer experience - whether that’s product engineering teams or technical account team members.  TSE’s have proven production troubleshooting and optimization experience to help our customers’ workloads run smoothly and to achieve their strategic objectives using the Databricks’ platform.  Reporting to a TSE manager - you will be part of a world class global support engineering organization for Databricks, known for your technical depth and delivering impeccable customer service.

The impact you will have:

• Be the first point of contact for customer production issues - provide initial analysis, troubleshooting, and resolution for data engineering and AI workloads. 
• Deep Dive into code-level analysis of customer workloads to address issues related to Databricks products - including Spark core internals, Spark SQL, Delta, DLT, and Model Serving.
• Provide excellent customer support - be knowledgeable and empathetic in customer communications over email and video, act with a sense of urgency to find mitigations and solutions, diffuse escalations during incidents and be proactive at helping prevent future customer problems.   
• Help make the Databricks products simpler to use and customer production environments more stable - such as through coordinating with Engineering and Backline Support teams to identify areas for product improvements. 
• Develop expertise in productionizing systems in Databricks and share your knowledge by contributing to wikis and other technical documentation to be used internally or externally by customers and partners.

What we look for: 

• Minimum of 6 years of experience in designing, building, testing, and maintaining Python/Java/Scala based applications in typical project delivery and consulting environments. 
• Experience with SQL databases or data warehouses (such as Oracle, Teradata, SQL Server, MySQL) and ETL technologies (such as Informatica, DataStage, Talend, Fivetran). 
• 3 years of hands-on experience in developing two or more Big Data technologies such as Spark & Hadoop, Lakehouse architecture - such as Delta, Data Ingestion, Data Streaming applications, or ML/AI applications for industry use cases. 
• Hands-on experience in performance tuning and troubleshooting of Data and AI applications at production scale - including query optimization, memory management, garbage collection, and heap/thread dump analysis. 
• Prior Support or customer facing experience is not required for this role, but the ability and desire to develop excellent customer service skills is.
• Preferrable: Hands-on experience with public cloud (AWS or Azure or GCP).
• Technical degree or the equivalent experience.

Principal Engineer, Mobile Platforms

The Opportunity:

This position is for an Engineer Principal (IC9) to join the Mobile Platforms BU.

Mobile Platforms is the BU responsible for Nubank’s entire mobile foundation: we design, build, and operate the platforms that power the Nubank app across all markets. The BU is organized in three business areas – App Foundations (core architecture, app startup, developer experience), App Enablement (navigation performance, Backend Driven Content/BDC, design system infra & Rosetta), and App Release (CI/CD, release train, observability, app analytics & data). Together, these areas provide the canonical Flutter + BDC architecture, tooling, and guardrails that enable product teams to ship a fast, reliable, and consistent app at global scale.

About Nubank's Engineering Culture:

We believe in small, independent teams, a process-light environment, and a culture of trust and collaboration. We made a strategic bet on Flutter and Server-Driven UI not just for technical reasons, but because they empower our engineers to work end-to-end and scale our organization. You will be a key steward and champion of this culture, driving technical decisions that reinforce our principles of autonomy and developer empowerment.  

What we have to offer:

• The opportunity to lead the technical direction of Nubank’s Mobile Platform – the foundational system that underpins the Nubank app for tens of millions of customers across all markets.
• Ownership of multi‑year, high‑visibility initiatives such as Mobile Destination Architecture, native code deprecation, app startup refactor, navigation performance, BDC evolution and App Excellence, with clear impact on company OKRs.
• A uniquely cross‑cutting scope across App Foundations, App Enablement and App Release – spanning architecture, developer experience, CI/CD, observability and data – allowing you to shape how the entire engineering org builds mobile products.
• Space to grow your principal‑level leadership: driving strategy, defining technical roadmaps, sponsoring other senior/principal engineers, and representing Mobile Platforms in cross‑company forums and executive discussions.
• A highly collaborative environment with top mobile, platform and experience design talent, where you will partner closely with Magic App, NuDS, Growth and markets teams to deliver a world‑class, consistent and high‑performance app.

Core Qualifications (What We're Looking For)

• 15+ years of software engineering experience, with a proven track record of designing, building, and operating large-scale mobile applications or platforms at an enterprise level.
• Has deep expertise in mobile architecture (Flutter/Dart, native bridges, modularization, mono-repo architectures) and can design end‑to‑end solutions spanning app startup, navigation, state management, and release lifecycle.
• Understands and can evolve BDC (Backend Driven Content) as Nubank’s main server‑driven UI platform, defining how BDC, Flutter and NuDS work together to enable safe, fast iteration without depending on store releases.
• Is capable of setting the technical vision for the three Mobile Platforms business areas (App Foundations, App Enablement, App Release), connecting architecture choices with company‑level goals such as App Excellence, Magic App and Destination Architecture.
• Has a strong track record of leading large, ambiguous cross‑org initiatives – e.g., native‑to‑Flutter/BDC migrations, app startup refactors, navigation performance programs, or observability/analytics redesigns – influencing dozens of squads and multiple BUs.
• Drives platform engineering at scale: defines canonical patterns, RFCs and reference implementations; creates reusable tools/libraries; and ensures that internal customers can adopt the platform with low friction and high quality.
• Is comfortable leading through influence: aligning PMs, EMs, Staff/Principal engineers and leadership on trade‑offs (performance vs. flexibility, platform vs. product), and making tough calls grounded in data, risk and long‑term sustainability.
• Invests heavily in technical leadership and mentorship, raising the bar for senior engineers across Mobile Platforms and product BUs, and building a strong culture around architecture reviews, design docs, and post‑incident learning.
• Cares deeply about observability, reliability and release health for mobile: tying together app metrics (startup, TTFD, crashes, jank), CI/CD, feature rollout (BDC + app releases) and on‑call practices into a coherent strategy.
• Is motivated by working on a horizontal, high‑impact platform that directly shapes how every experience in the Nubank app is built, released and monitored, across Brazil, Mexico, Colombia and future markets.

If you feel interested in these challenges and want to work on a very engaged and talented team, this is the place for you!

Principais Atividades:

• Projetar, desenvolver e executar casos de teste manuais e automatizados para testes funcionais, de regressão e de desempenho;
• Utilizar ferramentas como Selenium, Rest Assured, JUnit, TestNG e BDD/Gherkin para construir frameworks de testes automatizados;
• Realizar testes de API utilizando ferramentas como Postman e Rest Assured;
• Conduzir testes de integração contínua para validar a integridade da aplicação durante os ciclos de desenvolvimento;
• Identificar, rastrear e priorizar defeitos, problemas de desempenho e lacunas do sistema;
• Realizar testes exploratórios para descobrir casos extremos e problemas ocultos.

Requisitos:

• Mais de 4 anos de experiência como desenvolvedor Java profissional;
• Proficiência avançada em Java e frameworks como Spring, Spring Boot e Hibernate;
• Experiência com ferramentas de automação como Selenium, JUnit, TestNG e Appium;
• Familiaridade com pipelines de CI/CD, controle de versão (Git, Bitbucket) e ferramentas (Jenkins, GitLab CI);
• Sólido conhecimento de metodologias Agile/Scrum e melhores práticas de teste de software;
• Habilidades sólidas de depuração e experiência na resolução de problemas de desempenho ou estabilidade;
• Excelentes habilidades de comunicação, resolução de problemas e atenção aos detalhes;
• Java 17 + Spring Boot;
• Python 11;
• REST API architecture;
• DocumentDB/Mongo, Oracle, SQL Server;
• API testing with Postman;
• Git flow (Bitbucket);
• Miro Board, Jenkins;
• Inglês intermediário/avançado (possivel atuação com time internacional).

Por que a Capco:

Na Capco, promovemos uma cultura inclusiva. Valorizamos a diversidade em todas as suas expressões. Pensamos, em conjunto, sempre em ações diversas de inclusão e de responsabilidade social através de comitês internos geridos pela nossa comunidade, como os grupo de Mulheres, Pessoas Com Deficiência, Pessoas Negras, LGBTQIAPN+, Parentalidade, Gerações, entre outros. Juntar-se à Capco significa ingressar em uma organização comprometida com um ambiente de trabalho inclusivo onde você é incentivado a #BeYourselfAtWork (Ser Você Mesmo no Trabalho). Celebramos a individualidade e reconhecemos que a diversidade e a inclusão, em todas as formas, são fundamentais para o sucesso. Acreditamos que todos trazem algo diferente, por isso adoraríamos saber o que o torna diferente! #LifeAtCapco
Juntar-se à Capco significa ingressar em uma organização comprometida com um ambiente de trabalho inclusivo onde você é incentivado a #BeYourselfAtWork (Ser Você Mesmo no Trabalho). Celebramos a individualidade e reconhecemos que a diversidade e a inclusão, em todas as formas, são fundamentais para o sucesso. Acreditamos que todos trazem algo diferente, por isso adoraríamos saber o que o torna diferente!

Próximos Passos:

O objetivo da Capco é conduzir um processo flexível e alinhado às necessidades de cada oportunidade e talento.

• Etapa 1: Entrevista comportamental.
• Etapa 2: Entrevista técnica.
• Etapa 3: Conversa com time de Projeto/ Delivery.
• Etapa 4: Conversa com cliente.
• Etapa 5: Proposta ou feedback.

As etapas do nosso processo seletivo descritas são essenciais para garantir uma avaliação completa e assertiva. Contudo, elas podem ser ajustadas dependendo da senioridade do(a) candidato(a), da área de atuação e do formato do projeto.