Overview

We are seeking a Manager, Program Management to lead and develop a globally distributed team of Program and Project Managers within PagerDuty's Professional Services organization. This role is primarily a people leadership position, responsible for building team capability, driving delivery consistency, and enabling measurable customer outcomes at scale. The Manager, Program Management partners closely with Professional Services leadership, Customer Success, Sales, and cross-functional operations teams to ensure the PM team is well-equipped, effectively deployed, and delivering high-quality outcomes across the customer lifecycle.

The ideal candidate brings a strong foundation in program delivery and a proven ability to lead distributed teams through change. They lead with clarity, invest in the growth of their people, and maintain a high bar for operational rigor and customer impact.

Job Responsibilities

People Leadership & Team Development

• Directly manage a team of Program Managers and Project Managers across multiple geographies, including Chile, the US, Canada, and dotted-line partnerships in EMEA and APAC.
• Drive team performance through clear goal-setting, regular coaching, structured feedback, and meaningful career development conversations.
• Lead hiring, onboarding, and talent development efforts to build a high-performing, cohesive team across a distributed environment.
• Foster a team culture that values accountability, continuous improvement, and customer-centricity.
• Identify skills gaps and create development plans or training pathways to close them.

Delivery Oversight & Operational Excellence

• Maintain visibility across the team's active programs, identifying patterns in risk, resource strain, or delivery quality that require intervention.
• Establish and reinforce consistent delivery standards, governance practices, and program management frameworks across the team.
• Support capacity planning and workload balancing to ensure sustainable utilization across team members.
• Contribute to the development and refinement of team processes, tooling, and reporting to improve delivery efficiency.
• Identify and advance expansion opportunities within active engagements by ensuring customer entitlements are fully utilized and positioning additional services where value has been demonstrated.
• Own the development and continuous improvement of delivery methodologies, frameworks, and best practices that support new service offerings and evolving customer needs.

​​Stakeholder Collaboration & Cross-Functional Partnership

• Partner with Professional Services leadership to align team priorities, surface delivery risks, and contribute to operating model improvements.
• Collaborate with Customer Success, Sales, and Resource Management to ensure smooth program staffing and handoffs.
• Contribute to team-level planning cycles, including forecasting, headcount planning, and capacity reviews.
• Represent the Program Management team in cross-functional discussions and leadership forums.
• Partner with Sales and Marketing to develop case studies, testimonials, and referenceable accounts from successful Professional Services engagements that enable pre-sales conversations.

Program Delivery & Customer Engagement

• Maintain direct involvement in select customer programs or strategic initiatives, modeling delivery excellence and reinforcing team standards.
• Serve as an active escalation point for at-risk or high-complexity engagements, stepping in to drive resolution alongside the assigned PM.
• Build and maintain relationships with key customer stakeholders, supporting the team in navigating executive-level conversations and program governance.
• Apply hands-on program management expertise to high-visibility or time-sensitive engagements as business needs require.

Qualifications

Requirement Qualifications & Skills

• 5+ years of experience in program management, business operations, or consulting, preferably in Professional Services or a SaaS environment.
• 2+ years of people management experience, with a track record of developing and retaining high-performing teams.
• Experience managing or closely collaborating with geographically distributed teams across multiple time zones.
• Strong organizational and operational skills, including planning, risk management, and delivery governance.
• Excellent interpersonal and communication skills, with the ability to influence across functions and levels.
• Comfort operating in a fast-paced, evolving environment where priorities can shift and ambiguity is common.
• Ability to work from the PagerDuty Santiago office at least two days per week, with occasional travel for customer or team engagements.
• Authorized to work in Chile.

Preferred Qualifications & Skills

• Experience with Professional Services delivery operations, including forecasting, resource planning, utilization management, and an understanding of revenue recognition as it applies to services delivery.
• Experience developing customer success stories, case studies, or other sales enablement materials from services engagements.
• Demonstrated ability to create or refine delivery methodologies for new service offerings or emerging technologies.
• Previous experience as a Program or Project Manager, or PMP/equivalent certification, is a plus.
• Familiarity with Salesforce, delivery scheduling tools (Precursive, Mavenlink, or equivalent), and analytics platforms (Google Sheets, Excel, Tableau).
• Knowledge of SaaS post-sales motions, customer success practices, and delivery revenue models.
• Experience leading teams through organizational or operational change.
• You know and understand our space or you're already a fan of our products!

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Santago office twice per week, so you can thrive in your new role and fully embrace being a Dutonian!

Who we are 

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

What you’ll do

• Hire and retain the best sales reps in the world; onboard and ramp new reps.
  
  
• Manage the team to core attainment metrics with a particular focus on inputs — activity (calls, meetings, chats) and TTFC SLAs on inbound leads. Other core metrics include CVRs (lead to qualified opportunity to closed won), sales velocity, and closed won deals.
  
  
• Hit or exceed closed-won quota consistently by actively managing the pipeline of accounts (equaling in size to [3–4x] of the expected closed-won throughput) under each team member in Salesforce.
  
  
• Own the sales process end-to-end, ensure compliance with the process across the team, and continuously identify and implement efficiencies.
  
  
• Serve as the primary point of contact for all customer escalations within your team. Collate and synthesize customer feedback from your team and communicate it to Product Marketing.
  
  
• Work collaboratively with other departments to build process flows that affect multiple teams.

What we’re looking for

• Experience leading full-cycle Sales AEs.
• Growth mindset: Comfortable with ambiguity, pace, and startup-like change.
• Execution-focused: Data-driven, organized, and able to prioritize effectively.
• Strong communication: Excellent written and verbal communication; able to influence stakeholders/customers at all levels.

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Santiago de Chile office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others? 

#LI-Onsite

Who we are 

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

What you’ll do

• Hire and retain the best sales reps in the world; onboard and ramp new reps.
  
  
• Manage the team to core attainment metrics with a particular focus on inputs — activity (calls, meetings, chats) and TTFC SLAs on inbound leads. Other core metrics include CVRs (lead to qualified opportunity to closed won), sales velocity, and closed won deals.
  
  
• Hit or exceed closed-won quota consistently by actively managing the pipeline of accounts (equaling in size to [3–4x] of the expected closed-won throughput) under each team member in Salesforce.
  
  
• Own the sales process end-to-end, ensure compliance with the process across the team, and continuously identify and implement efficiencies.
  
  
• Serve as the primary point of contact for all customer escalations within your team. Collate and synthesize customer feedback from your team and communicate it to Product Marketing.
  
  
• Work collaboratively with other departments to build process flows that affect multiple teams.

What we’re looking for

• Experience leading full-cycle Sales AEs
• Growth mindset: Comfortable with ambiguity, pace, and startup-like change
• Execution-focused: Data-driven, organized, and able to prioritize effectively
• Strong communication: Excellent written and verbal communication; able to influence stakeholders/customers at all levels

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Lima office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others? 

#LI-Onsite

The Business Development Manager, multi-industry, is responsible for managing all aspects of prospective and existing end user accounts; government institutions, fintech companies, banks, and generally the private and public market, in order to generate sales opportunities, revenue and ensure a productive and profitable business relationship.

Experience selling data platforms at a senior level (CXO, VP, etc.) is required.

Place of residence in Santiago, Chile.

Responsibilities:

· Identify and qualify business opportunities & potential partners.

· Work with partners / or directly for generate new business revenues as well as help protect and grow existing customer base.

· Introduce InterSystems products and services and build a pipeline of new activity.

· Plan sales strategy and drives new business revenues with government, mining or fintech organizations.

· Act as the principal liaison between InterSystems and end user accounts; develops and enhances business relationship by providing high levels of service and by encouraging contact with accounts at various organizational levels; develops and continuously updates account profiles.

· Utilizes internal resources to achieve sales objectives in an effective way.

· Maintain and strengthen the company's commercial relationships with local partners, recommending the application of our technology and seeking to extend its use and application to the challenges of our partners and their customers.

Qualifications:

· Knowledge of the information technology market and providers

· Software architecture domain knowledge, especially around key topics and trends impacting information systems, including but not limited to Interoperability, Analitycs, Standards, Transactions, etc.

· 4+ years track record of information technology sales success

· Demonstrated experience selling software solutions into medium and larger companies or institutions.

· Partner scouting and development experience.

· Excellent communication, presentation, and interpersonal skills

· Prior experience working in an information technology area or company.

Education and Training:

· Bachelor’s Degree or relevant experience, preferably in Information Technology or Engineering.

Esta oferta se enmarca en la Ley N°21.015 de Inclusión Laboral de Personas con Discapacidad. InterSystems promueve la igualdad de oportunidades y la no discriminación en todos sus procesos de reclutamiento y selección, asegurando procesos inclusivos y accesibles, en conformidad con la normativa laboral vigente en Chile.

• Identificar y priorizar oportunidades de negocio en industrias clave como e-commerce, agencias de marketing digital, medios de comunicación, telecomunicaciones, servicios financieros y viajes.
• Desarrollar e implementar planes de acción para adquirir nuevos clientes y alcanzar los objetivos de ventas.

• Gestionar el ciclo de ventas completo, desde la prospección hasta el cierre de acuerdos, aprovechando el apoyo de los equipos SDR y MIR.
• Construir relaciones sólidas con los tomadores de decisiones en las empresas objetivo.
• Preparar propuestas y presentaciones personalizadas que respondan a las necesidades del cliente.

• Trabajar estrechamente con el Ejecutivo de Ventas y el equipo de ventas en general para maximizar los resultados.
• Colaborar con equipos internos como marketing y producto para garantizar que las soluciones cumplan con las expectativas del cliente.

• Reportar métricas clave de rendimiento (pipeline, tasas de conversión, ingresos) al Director de Nuevas Ventas LATAM.
• Mantener registros actualizados en herramientas como Salesforce.

• Demostrar y comunicar eficazmente el valor de las soluciones de Similarweb y Admetricks para abordar los desafíos específicos de los clientes.
• Mantenerse actualizado/a sobre las tendencias del mercado y la competencia.

• Tienes entre 3 y 5 años en roles de ventas B2B, preferiblemente en tecnología, SaaS o soluciones de inteligencia de mercado.
• Eres hispanohablante nativo/a.
• Tienes inglés intermedio (esencial para colaborar con equipos globales y clientes internacionales).
• Cuentas con un historial comprobado de adquisición de nuevos clientes y cierre de acuerdos de alto impacto.
• Posees sólidas habilidades de prospección y gestión del ciclo de ventas completo.
• Tienes excelentes capacidades de comunicación, negociación y presentación.
• Tienes una mentalidad orientada a resultados, con enfoque en alcanzar y superar objetivos.
• Tienes familiaridad con herramientas como Salesforce, LinkedIn Sales Navigator y CRMs similares.
• Comprendes las tendencias en marketing digital, publicidad, e-commerce y tecnologías relacionadas.
• Tienes título universitario en Administración de Empresas, Marketing, Negocios Internacionales o un campo relacionado.

#LI-SS #LI-hybrid

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. 

Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange and continue reaching new heights! Come work alongside Similarwebbers who are bright, curious, practical, and good people.

As a Sales Manager at Similarweb, you will be responsible for driving the sales strategy and closing new business in the LATAM market. This role will be key to expanding our customer base by offering advanced market intelligence solutions, including web traffic insights, keyword analysis, and digital advertising monitoring through Admetricks Ad Intelligence. This reports to the Director for New Sales, LATAM. 

Why is this role so important at Similarweb?

Similarweb’s digital intelligence solutions serve thousands of customers across many different industries and use cases worldwide, and we haven’t even scraped the barrel of our total addressable market. As a Sales Manager for Inside Sales, you will control the entire sales cycle, and develop critical relationships with our small to medium size business prospects. 

With customers who love the product, strong brand recognition, and a supportive team behind you, you’ll be set up for success to meet your sales quotas.

So, what will you be doing all day?

Your role as part of the Inside Sales team means your daily responsibilities may include:

• Sales Strategy:
• Identify and prioritize business opportunities in key industries such as e-commerce, digital marketing agencies, media, telecommunications, financial services, and travel.
• Develop and implement action plans to acquire new customers and achieve sales targets.
• Sales Cycle Management:
• Manage the full sales cycle, from prospecting to closing deals, leveraging support from the SDR and MIR teams.
• Build strong relationships with decision-makers at target companies.
• Prepare tailored proposals and presentations that address client needs.
• Collaboration and Coordination:
• Work closely with the Sales Executive and the broader sales team to maximize results.
• Collaborate with internal teams such as marketing and product to ensure solutions meet client expectations.
• Performance Tracking and Reporting:
• Report on key performance metrics (pipeline, conversion rates, revenue) to the LATAM Director for New Sales.
• Maintain up-to-date records in tools like Salesforce.
• Product Positioning:
• Effectively demonstrate and communicate the value of Similarweb and Admetricks solutions to address specific client challenges.
• Stay updated on market trends and competitors.

This is the perfect job for:

• 3-5 years in B2B sales roles, preferably in tech, SaaS, or market intelligence solutions.
• Native Spanish speaker.
• Intermediate English (essential for collaborating with global teams and international clients).
• Has a proven track record of acquiring new clients and closing high-impact deals.
• Strong prospecting and full-cycle sales management skills.
• Excellent communication, negotiation, and presentation abilities.
• Results-driven mindset with a focus on meeting and exceeding targets.
• Familiarity with tools like Salesforce, LinkedIn Sales Navigator, and similar CRMs.
• Understanding of trends in digital marketing, advertising, e-commerce, and related technologies.
• Bachelor’s degree in Business Administration, Marketing, International Business, or a related field.

Why you’ll love being a Similarwebber:

You’ll get to sell a product you actually believe in: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas:  We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take initiative and create meaningful change within the organization. 

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also put a strong emphasis on community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

#LI-SS #LI-hybrid

Business Developer / FX Sales Associate

Ebury Santiago - Office based

Launch Your FinTech Career as a Graduate Business Developer / FX Sales Associate at Ebury in our dynamic Santiago team.

Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.

Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.

Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.

What you’ll do

Drive new business opportunities by connecting with decision-makers across various industries. You’ll research prospects, understand their needs, and tailor your approach to introduce them to international payment and FX solutions.

Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.

What you’ll need

• Enthusiastic, highly motivated recent graduate 
• Desire or experience working in B2B sales or a client-facing environment
• No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
• Fluency in the local language and strong business-level English
• A genuine interest in financial markets and how global trade works
• Strong interpersonal and communication skills and the drive to hit ambitious targets

Why Ebury? Your Accelerated Career Path

At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:

• Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
• Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.

What You'll Gain (Our Investment in You):

• Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
• Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
• Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - José Mario Vilhena Soares Neto

#LI-JV2
#LI-ONSITE

Our customers can enjoy many experiences in their cities; that's why our sales team is in charge of bringing the best available ones to Fever so that anybody can find them in our marketplace.

They have the full range of Fever products with which they can negotiate with those content creators who are looking to grow, scale or improve their experiential content. Working closely with other teams such as Marketing, Media or Ops to ensure we provide the best in class service.

About the Role:

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Chile and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

About You:

Here’s what you should bring to the table:

• At least 5+ years of top tier consulting or equivalent experience 
• Proven track record of sales success in a fast-paced, quota carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
  Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Sugar CRM is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertaiment industry is a plus but not required

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. Stock options are possible.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Remote friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

Our customers can enjoy many experiences in their cities; that's why our sales team is in charge of bringing the best available ones to Fever so that anybody can find them in our marketplace.

They have the full range of Fever products with which they can negotiate with those content creators who are looking to grow, scale or improve their experiential content. Working closely with other teams such as Marketing, Media or Ops to ensure we provide the best in class service.

About the Role:

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners, ensuring value creation for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross-functional stakeholders to successfully deliver on partner growth across Chile and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

About You:

Here’s what you should bring to the table:

• At least 5+ years of top tier consulting or equivalent experience 
• Proven track record of sales success in a fast-paced, quota carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
  Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google Docs, and a Sales CRM (Sugar CRM is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertainment industry is a plus, but not required

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. Stock options are possible.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Remote friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

Our customers can enjoy many experiences in their cities; that's why our sales team is in charge of bringing the best available ones to Fever so that anybody can find them in our marketplace.

They have the full range of Fever products with which they can negotiate with those content creators who are looking to grow, scale or improve their experiential content. Working closely with other teams such as Marketing, Media or Ops to ensure we provide the best in class service.

About the Role:

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Chile and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

About You:

Here’s what you should bring to the table:

• At least 5+ years of top tier consulting or equivalent experience 
• Proven track record of sales success in a fast-paced, quota carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
  Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Sugar CRM is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertaiment industry is a plus but not required

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance. Stock options are possible.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Remote friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

Associate Client Portfolio Manager (FX Dealer)

Ebury Santiago de Chile - Office based

*Exceptional on target earnings potential*

We are looking for an Associate Client Portfolio Manager in our Santiago Office in Chile, with proven dealing, trading and account management experience. The successful candidate will manage a portfolio of clients taking responsibility for trading account set up, relationship management and deal execution.

Our CPMs offer expert and bespoke suggestions and ideas to our clients, providing them with strategies to minimise their FX risk challenges. They plan, structure and execute deals, giving our clients the best value while contributing to Ebury’s growth. 

Our best CPMs go on to head up and train teams, making sure the next generation are inspired, motivated and proficient in their roles.

What you’ll do as a Client Portfolio Manager

• Manage a portfolio of corporate clients, executing a range of different products, including FX hedging, lending, payments and cash management. You’ll upsell Ebury’s broad product capabilities, ensuring a best-in-class client proposition.
• Collaborate with a large, successful sales team to assist in business origination. Understand clients' business environments, strategies, and industry to provide the best solution for their situation using Ebury's large product suite.
• Know and understand the competition's capabilities and gaps to better position Ebury’s Banking solutions.
• Deliver on specific KPIs, including repeat and new business revenues, reducing client churn, upselling cross-selling multiple relevant products and increasing wallet-share. 
• Building and maintaining strong client relationships through client meetings, confidently and professionally presenting ideas, proposals, and updates to clients.
• Expand existing business and provide feedback to technology and product managers.
• Originate new business via networking with existing clients for business referrals.

What you’ll need

• Strong Financial Services experience in a sales or relationship management role. An established network of contacts is a distinct advantage.
• Experience of working in an established FX institution and/or commercial bank, or selling other financial instruments to SMEs and corporate clients
• Solid understanding of relevant compliance requirements.
• Academic background in Business or Finance is a plus
• Exceptional communication skills, able to win commitment and buy-in.
• Sophisticated technical ability; statistical/fundamental analysis & risk management practices 
• Proven record of identifying and pursuing new business opportunities (upselling, cross-selling, new client acquisition)
• Skilled negotiator, able to build and leverage relationships at senior levels.
• Fluency in Spanish, the local language and strong business-level English

Why Ebury? 

• Generous commission structure and unlimited earning potential 
• An impressive product suite including Trade Finance with more innovative and cutting edge products.
• International development opportunities including attending global Boot Camps.
• Career development and progression: Some of our most experienced CPMs with exceptional FX knowledge move into leadership and coaching positions.
• Dedicated Mentorship: Learn directly from experienced Client Portfolio Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Click the ‘Apply’ Today and discover your potential at Ebury!

#LI-HB1

#LI-ONSITE

Based from our Huechuraba office, pre-sales engineers provide guidance in the use of InterSystems' products as they best suit the requirements of our customer and their market. You will partner with our Country Sales Manager on product and business strategies to apply existing and new products to customers' database and application needs. You will face wide-ranging challenges, requiring a mixture of design skills, hands-on coding, presentation skills, technical architecture, sales awareness, business acumen, evangelism, mentoring and training. You may be requested to travel occasionally around Latin America or to attend international meetings and trainings.

Responsibilities 

• Investigate & demonstrate the use of InterSystems products with other 3rd party technologies.
• Manage the technical relationship with customer accounts, ensuring that they are aware of the latest capabilities
• Identify new opportunities within existing accounts.
• Build and demonstrate Proofs of Concept (PoCs) for prospects and partners in order to illustrate the suitability, ease of use, performance, features, reliability and/or connectivity capabilities of InterSystems technology.
• Participate in business and detailed technical discussions at all levels and in all departments of the customer's organization to foster the adoption, use and deployment of Product technologies.
• Recommend technical architecture, database schema, design patterns, migration and upgrade strategies and operational best practices.
• Install InterSystems software and assist with benchmarking exercises to determine optimal deployment configurations.
• Work as a hands-on lead application developer to coach partners and prospects, particularly in the early stages of adoption or during particularly technically challenging projects.
• Provide application programming in Caché Objects, SQL, ObjectScript, and other technologies.
• Give corporate presentations to InterSystems' customers and prospects at site visits, marketing events and such venues. Topic includes strategic and tactical technical and business directions and technical product demonstrations.
• Carry out formal training courses in InterSystems technologies.
• Support customers and prospects during beta test programmes or pre-launch activities and provide feedback to the software development groups.
• Assist with troubleshooting and interact with the World-wide Response Centre (WRC) to support resolution of technical problems.
• Provide consulting services for the Sales Department and other InterSystems departments (Marketing, Support, Development, Documentation among others) as requested.

Qualifications 

Essential 

• Proven experience working with customers on complex challenges, combined with the ability to coordinate or mentor internal teams. Demonstrated capability and motivation to take on increasing management and stakeholder‑facing responsibilities in a dynamic environment.

• Ongoing experience within the design, development & deployment of complex applications.

• Knowledge of competing application frameworks and application servers such as .NET, Python, NodeJS, Javascript, PHP, Django o J2ee. Practical experience with at least one of them.  

• Knowledge of Software development processes such as XP, RAD, RUP or DSDM.  

• Extensive use of 1 or more databases such as Caché, Oracle, SQLServer, Sybase, Informix or DB2/UDB, including designing logical and physical database schema, good SQL and JDBC/ODBC expertise, installation and configuration skills, and performance tuning.  

• Proven business analysis and problem-solving skills.  

• Understanding of the business considerations of application development, support and deployment.  

• Knowledge of HTML5 and developing applications using modern web frameworks such as Angular and design libraries such as Bootstrap with server side communication with REST.  

• Proficiency in Spanish and English.

Desirable 

• 5-10 years of experience programming with demonstrable current hands-on expertise in object-oriented languages such as C#, C++ or Java / J2ee

• Interest in growing into a leadership‑oriented role that extends beyond technical responsibilities.

• General knowledge of Cloud Infrastructures such as GCP.  

• General knowledge of Docker Containers · Proven leadership or technical management in an application development environment. · 

• Experience running formal technical training courses.

• Broad knowledge of IT Industry issues, trends and technical knowledge in any of the following specific vertical markets:  

- HealthCare  

- Retail 

- IoT on Mining, Utility or Other markets

- Finance 

Esta oferta se enmarca en la Ley N°21.015 de Inclusión Laboral de Personas con Discapacidad. InterSystems promueve la igualdad de oportunidades y la no discriminación en todos sus procesos de reclutamiento y selección, asegurando procesos inclusivos y accesibles, en conformidad con la normativa laboral vigente en Chile.

About the team/role:

This Salesforce Administrator role sits within Corporate Engineering, reporting directly to the Director of Revenue and Customer Systems. Our team is focused on maximizing the productivity and efficiency of the entire Revenue and Support organization by owning the architecture, design, build, and maintenance of Salesforce Sales and Service Cloud. This is a hybrid role based out of our Santiago, Chile office.

What you’ll do:

• User Lifecycle & Access: Manage the end-to-end onboarding and offboarding process, ensuring correct permissions across Salesforce and integrated tools like Outreach, ZoomInfo, and LinkedIn Sales Navigator
• Support & Ticket Triage: Monitor internal help channels to triage incoming Jira tickets, resolving technical issues directly or routing cases to the appropriate system owners
• Data Hygiene & Audits: Maintain a clean CRM by merging duplicate records daily and performing periodic audits to ensure data accuracy and compliance
• Agile & Operational Support: Support the team’s Agile rhythm by grooming backlogs for clarity to prepare the team for sprint planning
• Collaborative Improvement: Partner with the wider team to monitor feature performance and help implement small-scale technical enhancements that improve the overall user experience

What you’ll bring:

• Salesforce Foundation: 1+ years of Salesforce administration experience, including a solid grasp of user permissions, security roles, and core platform configuration
• Programming & Scripting: Ability to program or script in at least one language (e.g., Apex, JavaScript, Java, or Python) 
• Agile & SDLC Experience: Experience working within the full software development lifecycle (SDLC) in an Agile environment, including collaborating on requirements and participating in sprint ceremonies
• Support & Triage Mindset: A proactive approach to managing help channels and Jira queues, with the ability to diagnose issues and route complex cases effectively
• Ownership & Collaboration: A strong sense of accountability for the feature lifecycle, from initial triage to production release, combined with a passion for continuous learning
• AI Tooling: Experience with Salesforce Agentforce, chatbots, or other AI applications, with the ability to identify where AI can strategically accelerate delivery preferred
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes
• Advanced communication skills in English (both written and verbal) 

What you’ll get

• A fast-paced and collaborative environment
• Learning and development allowance $3.000 USD per year
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $12K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• RSU package
• Monthly wellness stipend

Project Manager 

Santiago 

The role of the Project Manager is to plan, execute, and finalize projects according to strict deadlines and within budget. The Project Manager is in charge of the day-to-day management of project execution which includes acquiring resources and coordinating the efforts of team members to deliver projects according to plan. The Project Manager will define the project’s objectives and oversee quality control throughout its life cycle.  

Responsibilities:  

• Manage project team members and influence them to take positive action and accountability.  

• Manage the Project and the processes therein – including the definition and on-going monitoring of the Project Implementation Document (PID)  

• Execute and align the project scope, goals, detailed milestones and deliverables in collaboration with senior management and stakeholders  

• Produce the Project Implementation Plan  

• Produce and Manage the Project, Quality and Communications Plan 

• Define the resource plan  

• Represent the needs of the Implementation Team during the pre-sales stage  

• Carry out resource planning and management  

• Carry out the management and escalation of risks and issues  

• Manage the project budget  

• Ensure that the project team members are aware of and remain compliant with all the relevant procedures and policies  

• Proactively manage changes in project scope throughout the project  

• Ensure appropriate communication between the members of the project team and report on project progress and other project specific information to stakeholders  

• Lead the ‘handover to support’ activities after go-live  

• Lead the ‘lessons learned’ activities for the whole project life cycle  

• Produce the Project Closure Report  

Qualifications:  

Essential  

• Project Management experience delivering multi-stranded integrated Healthcare ERP solutions in a customer-facing role  

• Experience the full project lifecycle through initiation, execution, go-live, and closure  

• Direct healthcare knowledge and/or 3+ years of experience with a Health IT system is highly preferred  

• Experience managing resources, time tracking, budgets, and forecasting 

• Experience leading a diverse / multi-disciplined team  

• Experience communicating across all levels of an organization  

Desired  

• An understanding of hospital/business procedures, standard working practices, structure and politics  

• Previous experience as an end user of an integrated health system  

• Clinical/business experience or background – ideally as a user of TrakCare or other Hospital Information System (HIS) applications  

• Experience with integrated implementations  

• Broad understanding of IT technical implementation-delivery  

Education and Training:  

• University degree or  5+ yrs experience managing large, complex projects preferably in healthcare IT    

• Technical knowledge in software and implementation processes   

• Project Management qualification such as Prince2, PMP or PMI   

• Senior level management training   

• PMI Certification desired  

Program Manager Summary 

The Program Manager will be accountable for the successful completion of InterSystems Corporation TrakCare implementation projects on a regional basis, holding immediate responsibility for overseeing the projects within their region through a network of local Project Managers.   

The Program Manager is responsible for working with the Project Manager to initiate and maintaining the relationship between InterSystems and the Customer Project Manager (or nominated representative) throughout the Project implementation cycle. 

As well, is responsible for the business unit in the financial and operational matters of one program. 

Key Responsibilities 

• Be the ambassador to the customers for whom he/she is implementing solutions and the escalation point between the customer and the Professional Services Director.   
• Oversee and manage multiple projects at the same time, provide leadership and guidance to the project team; use influential and persuasive skills to mobilize internal and external resource to achieve the necessary results.  
• Monitoring of the Project implementation timescales and resources with the local Project Manager, to ensure the project is achieving milestones and remains within budget.  
• Determine the development requirements required for Project in conjunction with the Product Manager and Professional Services Director.  
• Undertake Implementation / Project research as required 
• Develop the Project Plans in conjunction with the Professional Services Director and Health Solutions Architects. 
• Strengthen the local service team through earning the respect of the local implementation team, customers and VARs with solution expertise, creative ideas and leadership charm. 
• Support the Professional Services Director on pre-sales activities in terms of customer solution, time line, budget, cost, etc.  

Key Characteristics 

Essential 

• Decision-Making/Judgment 
• Makes considered decisions on less-than-perfect information; identifies critical factors to consider when makings decisions; prioritizes tasks and goals appropriately; assesses risks and returns effectively 
• Teamwork 
• Ability to collaborate effectively with people of comparable talents and different strengths; handles conflict constructively; avoids being argumentative; willing to pitch in and do the mundane things that need to be done; treats people at all levels and within all roles with respect 
• Leadership 
• Ability to inspire, guide, and direct people towards a unified goal; ability to garner trust through respect and honesty; vision, drive and commitment to achieve, with the intelligence to make it happen 
• Efficiency and Attention to Detail  
• Committed to tasks while adhering to time-line; ability to balance multiple tasks simultaneously without details falling through the cracks; has high standards for thoroughness, completeness and accuracy 
• Composure Under Pressure 
• Ability to handle changes in direction and work priorities with ease; is positive and level-headed under pressure; adaptable 

DESIRABLE 

• Communication and Influence 
• Is articulate and gives clear, concise, and focused answers to questions; explains opinions and positions; uses empathy to persuade others; keeps key people informed; ability to communicate with diverse audiences; ability to facilitate 

Experience & Qualifications 

Essential 

• An extensive a track record of managing and implementing large ERP/HIS projects.  
• A strong background and understanding of health care activities; the ability to understand the needs of a successful health care/ hospital operation.  
• A proven ability in grasping the specifics of complex operations under pressure. .  
• The ability to manage multiple projects simultaneously, using effective project management tools.   
• An understanding of the technology involved in the delivered solutions, including but not limited to database and enterprise application integration software.  
• Persuasive and effective communication skills. 
• A thorough understanding of leadership & management behavioural competencies  
• Knowledge of Customer Relationship Management  tools and principles.  
• Experience developing the relationship and operation coordinating third-party systems implementation providers, VAR partner representatives and subcontractors.  
• A track record of consistently delivering high quality services within target budget.  
• Strong presence that is charismatic and personable; a knowledgeable and capable resource for implementation staff, clients and VARS at all times.  
• A self-starter and a results-oriented individual.  
• Hard working, with demonstrated initiative and a "hands on" style. He/She will be heavily involved in mentoring and developing his/her team. 
• Strong client service mentality: The client should always be viewed as number one.  
• A high business ethic and a passion for improving the overall quality of healthcare.  

Desirable 

• An understanding of hospital/business procedures, standard working practices, structure and politics 
• Previous experience as an end user of an integrated health/business system 
• Clinical/business experience or background – ideally as a user of TrakCare or other Hospital Information System (HIS) applications 
• Experience with integrated implementations  
• Broad understanding of IT technical implementation-delivery 
• Entrepreneur skills 

Education & Training 

Essential 

• University degree of 15+ years 
• Technical knowledge in software and implementation processes 
• Degree in the sciences, medical, hospital or business management.  
• Project Management qualification such as Prince2 , PMP or PMI 

Desirable 

• Senior level management training