We're looking for a Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based in person in Los Angeles or San Francisco.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 5+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

We're looking for a Senior Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based in person in Los Angeles or San Francisco.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 8+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-Hybrid

About the Role

We’re hiring a Manager, Product Design to lead the design strategy and execution of Stitch Fix’s core experience, spanning how clients discover, request, receive, and engage with their Fixes, and how stylists deliver personalized styling at scale.

This role reports to the Head of Product Design and sits at the center of the business, with end-to-end ownership across both client and stylist journeys. You’ll define how these experiences evolve together, setting a clear product vision and driving alignment across cross-functional partners.
You’ll guide the work and raise the bar for craft and product thinking, while actively contributing to how key problems are framed and solved. A key part of this role is advancing how we use AI to enhance both sides of the experience. This includes integrating capabilities like Vision AI (our generative style visualization capability) into core journeys, while also enabling stylists with better tools.

You’ll partner closely with Product, Engineering, Algorithms, Merchandising, and Strategy to identify opportunities, prioritize investments, and bring cohesive, high-impact experiences to market. This role requires someone who can operate across strategy and execution, leading through others while also shaping critical work directly.

You're excited about this opportunity because you will…

• Shape the end-to-end experience: Define and drive design strategy across the full client journey, as well as the systems that support stylists
• Advance AI-powered experiences: Integrate AI into core journeys to enable more visual, personalized, and interactive experiences.
• Drive product evolution: Identify and deliver high-impact opportunities that move the experience forward, balancing foundational improvements with new ideas and approaches
• Lead and develop the team: Manage and coach designers, setting a high bar for craft, product thinking, and execution
• Influence cross-functional direction: Shape priorities, align roadmaps, and drive execution in close partnership with cross-functional leaders
   

We’re excited about you because…

• You have 8–12+ years designing consumer products, with 2–4+ years leading teams
• You have extensive experience owning complex, end-to-end product areas in consumer or marketplace environments
• You possess strong product thinking paired with excellent design craft
• You have the ability to define direction in ambiguous, high-impact problem spaces
• You have experience guiding teams while actively shaping work and outcomes
• You are a strong communicator with the ability to influence across teams and levels
• You have experience applying AI, ML and personalization to product experiences

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About the Role

Stitch Fix is at the forefront of e-commerce, personalization, and AI. As a Product Manager for our core Fix Experience—our largest business unit—you will shape the future of how clients discover and evolve their personal style. We are looking for a dynamic product leader who operates with high urgency and velocity, capable of turning complex problems into highly personalized, engaging client experiences that drive retention.

You're excited about this opportunity because you will…

• Drive Massive Business Impact: Take on a tremendous responsibility for our largest and most critical business unit. The innovation, features, and improvements you launch here will have a direct, significant impact on Stitch Fix's overall company performance. Delivering measurable results at this scale is key.
• Define the Vision & Strategy: Create a compelling strategic narrative, product strategy, and release plan spanning both immediate quarterly goals and a 1-3 year time horizon.
• Drive Execution with Velocity: Move with high urgency to champion innovative product ideas, taking them from zero to one through deep discovery, customer interviews, prototyping, and rapid iteration. You will adeptly balance investments across breakthrough innovation, core feature improvements, and foundational technical excellence.
• Manage a Dynamic Portfolio: Balance and deliver on a large, complex portfolio of multiple workstreams, products, and simultaneous feature launches.
• Lead Cross-Functional Alignment: Foster tight collaboration across Design, Algorithms, Engineering, Merchandising, Marketing, and Operational teams to build solutions that exceed client expectations and drive business growth.
• Elevate the Product Culture: Work collaboratively across the broader group of Product Managers to foster and act as a role model for a high-performance, inclusive culture. You will actively coach and mentor peers, consistently identifying opportunities to uplevel the product discipline and practices across the organization.

We’re excited about you because you have…

• Experience: 7+ years of product management experience, ideally in direct-to-consumer (DTC), retail, or e-commerce. You bring a strong track record of building and scaling subscription-based products, leveraging recommendation systems and personalization to drive customer engagement and retention. Bachelor's degree in a quantitative or business discipline (MBA is a plus).
• Masterful Prioritization: You excel at ruthless prioritization, driven by a deep understanding of the client and our business model. You are adept at estimating impact—knowing exactly what is worth building and when to build it—while managing complex teams, interconnected systems, and competing stakeholder objectives to maximize team impact.
• Strategic & Analytical Rigor: You easily extract actionable insights from competing data sources, defining A/B experiments and leveraging statistical data to guide go-forward opportunities. Well-versed in Agile methodologies.
• Thoughtful Collaboration: You build strong relationships, empower diverse perspectives, and effectively communicate business cases and roadmaps to cross-functional partners and executive leadership.
• Product Sense: You have a keen eye for UX, working closely with Product Design to craft intuitive, delightful, and customer-centric experiences.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Senior Accounts Receivable / Accounts Payable Specialist

San Francisco Hub  —  Hybrid  —  Full-Time

About Ever Cars

Ever Cars is a technology-forward electric vehicle dealership based in San Francisco. We buy, recondition, and sell pre-owned EVs through our hub model, supported by floor plan financing and a growing wholesale channel. Our small but high-performing accounting team manages a full-cycle close process with automated pipelines, a cloud-backed vehicle database, and QuickBooks Online as our GL. We’re looking for someone who thrives on the transactional rhythm of a dealership—someone who can own the day-to-day financial operations so our accounting leadership can focus on reporting, controls, and strategic initiatives.

Role Summary

You will own the full accounts receivable and accounts payable cycles for the dealership, from recording customer payments and reconciling bank activity daily, to monitoring outsourced bookkeeping work, processing vendor payments, and handling customer refunds. You’ll work closely with our title clerk, F&I team, and operations staff to keep cash flowing accurately through our clearing accounts. This role is highly cross-functional—you’ll touch every major transaction that moves through the dealership.

Accounts Payable

• Monitor and QA the outsourced bookkeeper’s work in Ramp (credit card expense categorization, receipt matching, merchant rule accuracy)
• Onboard new vendors into QBO and Ramp; maintain vendor master data and W-9 / 1099 tracking
• Process manual payments for vehicle purchases outside of Ramp, including written checks and wire transfers
• Execute lien payoff payments for purchased vehicles through DMS and lender portals
• Coordinate with auction houses on invoice disputes, short-pays, and credit requests
• Process and reconcile transport vendor invoices (outbound delivery, towing, inbound transport)
• Track accrued liabilities for significant expenses incurred but not yet invoiced; flag items approaching 30 days
• Prepare and upload NACHA payment files for floor plan payments, ensuring clearing accounts reconcile to $0 each period

Accounts Receivable

• Reconcile all bank accounts daily (operating, credit card, and ACH deposit accounts) and record customer payments in QBO
• Monitor the customer downpayment receivable subledger and investigate aging items; escalate unmatched deposits
• Match lender funding payments to DMS deal invoices; resolve short-pays and funding variances
• Track the cash-in-transit (CIT) position daily—funded deals awaiting bank deposit, deposits awaiting lender remittance
• Process and clear bank deposit entries through the deposit clearing workflow
• Monitor and clear credit card and ACH payment clearing accounts; investigate items that don’t auto-match
• Follow up with lenders on stale funded-not-received balances; coordinate with F&I and title teams on hold-ups

Customer Refunds & Credits

• Own the end-to-end customer refund process across all refund types: DMV overages, vehicle returns, warranty claim payments, overpayments, and deal unwinds
• Process DMV overage refunds by reconciling registration service invoices against actual fees collected
• Coordinate vehicle return refunds with the sales and F&I teams; ensure return entries reverse the original deal correctly
• Track warranty and service contract cancellation refunds from plan providers and apply to customer accounts
• Issue refund checks or initiate ACH refunds; maintain a refund log with supporting documentation for each transaction

Title, F&I & Cross-Functional Coordination

• Work closely with the title clerk on DMV fee reconciliation, registration timing, and DMV payment clearing
• Partner with the F&I team on deal funding status, lender stipulations affecting payment, and contract cancellations
• Serve as the finance team’s point of contact for operations staff on payment status inquiries, vendor issues, and customer account questions
• Coordinate with the acquisitions team on purchase disputes, arbitration returns, and fraud-related payment holds
• Support the Controller during month-end close by preparing clearing account reconciliations and flagging unresolved items

Additional Responsibilities

• Maintain and update vendor and customer mapping files used by automated import pipelines
• Review and approve recurring journal entries for accuracy before posting (prepaid amortization, accruals)
• Assist with sales tax remittance preparation and DMV fee payment reconciliation
• Support annual 1099 preparation and vendor payment reporting
• Help build and document SOPs for new transactional processes as the dealership scales
• Identify opportunities to automate manual payment and reconciliation workflows

Qualifications

Required

• 3–5 years of full-cycle AR/AP experience, ideally in automotive retail, dealership operations, or a similarly transaction-heavy environment
• Strong Excel skills—comfortable with VLOOKUPs, pivot tables, and reconciliation workbooks
• Detail-oriented with a high tolerance for volume—this role processes hundreds of transactions per month
• Clear communicator who can work across departments (finance, ops, sales, title, F&I) without needing constant direction

Preferred

• Experience with DMS systems (CDK, DealerTrack, Reynolds & Reynolds)
• Hands-on proficiency with QuickBooks Online (journal entries, invoices, bills, bank feeds, reconciliations)
• Experience with corporate card platforms (Ramp, Brex, or similar) for expense management oversight
• Familiarity with floor plan financing, NACHA/ACH payment processing, and lender funding workflows
• Exposure to EV or specialty vehicle retail
• Interest in process automation—we use scripted pipelines and database-backed workflows, and we’d love someone curious about how they work

The expected salary range for this position is $80,000 – $105,000 annually. Actual compensation may vary based on factors including experience, skill set, certifications, business needs, and geographic location. In addition to base salary, employees may be eligible for discretionary bonuses, equity, and a comprehensive benefits package.

Why Ever Cars

• Join a small, high-impact team where your work directly shapes how the business runs—not just how the books close
• Clear growth path: this role is designed to evolve into an AR/AP Manager position within 12 months as we add headcount and locations
• Modern tech stack—we’re building automated pipelines, not drowning in spreadsheets (though you’ll still use plenty of Excel)
• Hybrid flexibility with a collaborative on-site culture at our SF Hub

Ever Cars Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Licensed Colorist

Licensed Colorists at Madison Reed Hair Color Bar are an essential part of our guest promise, delivering quality services and excellent guest care. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.

The Madison Reed Licensed Colorist brings to life our mantra of “confident is the new beautiful”, and is the expert on Madison Reed consultations, hair care products, blowout services, unlimited roots memberships, connecting with guests and fellow team members to foster a focused and friendly work environment, meeting the demands of a busy day by knowing the targets, having a plan to meet them, keeping the environment clean and organized while building relationships and supporting each other. #livelifecolorfully

This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.

At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $44-$46 per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

Responsibilities:

• Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Provide consultations and all services offered on the menu, including shampooing and conditioning, styling such as blow drying, flat ironing and curling, etc., and all chemical services to the highest of quality standards and to 100% guest satisfaction.
• Be attentive to guest needs to help select the best products and color for them, while staying flexible to business needs and on time for bookings.
• Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensures Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Adheres to protocols regarding Madison Reed systems, policies, processes and procedures.
• Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
• Grow within Madison Reed by participating in ongoing training and staying up to date on MR products and service offerings.
• Support the training and development of Assistant Colorists through demonstration, coaching and care.

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying.
• 1+ year of experience as a colorist behind the chair within a salon environment.
• Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
• Comfortable operating point of sale systems
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)
•  

 *Additional benefits may be available depending on geographic location

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

This is a cross-functional team at Stripe that operates at the intersection of real estate, design, and brand. We are a lean group focused on the end-to-end execution of high-touch physical environments. Our team acts as the bridge between creative vision and technical delivery, ensuring that Stripe’s physical footprint is built to an exacting standard of craft and operational excellence.  We are looking for builders who are energized by ambiguity and enjoy the process of turning a high-level concept into a tangible, functioning space.

What you’ll do

We are looking for an Assistant Project Manager to be the operational backbone of a physical build-out. This is a "jack-of-all-trades" role for someone who is equally comfortable on a construction site as they are in a spreadsheet. You will support the end-to-end execution of a project, ensuring that the "drumbeat" of the work stays on track and that no detail is overlooked.  At Stripe, we are obsessively user-first. We believe that every touchpoint—including our physical environments—should reflect a commitment to craft, quality, and seamless experience.

At Stripe, we prioritize a seamless onboarding experience. Your first four weeks are designed as an introductory period for mutual evaluation—ensuring the role, team, and pace align with your career goals and our high-performance standards.

Responsibilities

• Drive momentum: Attend all workstream calls and own the action items. We use AI for raw notes, but you are responsible for coordinating stakeholders (internal and external) to ensure nothing stalls.
• Drive workstreams: Manage execution in partnership with the lead, from kickoff through completion—everything from sourcing vendor options and securing budget approvals to collaborating with internal teams.
• Be on-site: Be on-site as needed to verify that our standards of craft and delivery are being met across all physical touchpoints.
• Support team scaling: Manage the logistics of expanding project capacity, including vendor sourcing, partner onboarding, leveraging AI tools, and contractor coordination.
• Draft weekly updates: Turn complex updates from across the project into clear, dense weekly notes for leadership. You possess the ability to turn project noise into actionable signal.

Who you are

You are a highly organized, collaborative partner who thrives in fast-moving, ambiguous environments and makes the people around you more effective. You love creating thoughtful experiences and environments, with a commitment to high-touch, on-brand execution. You have a track record of taking broad goals, building a clear path forward, and keeping priorities, details, and communication moving with minimal friction.

Minimum requirements

• Real estate experience: You have 3–5 years of experience in real estate operations, owner’s representation, or hospitality development. You are a "high-agency" operator who loves the "how" of making things happen.
• Users’first mindset: At Stripe, we are obsessively user-first. You likely come from a background where the guest or customer experience is paramount—such as consumer-facing retail or premium hospitality. You understand that the quality of a space directly impacts the person using it.
• A "force multiplier" mentality: You are a super team player who thrives in a close-knit, collaborative environment and makes everyone around you more effective.
• High agency track record: You have 5+ years of experience in roles that require exceptional organization and the ability to navigate ambiguity. Your former colleagues describe you as the person who "just gets it done."
• Strong communication: You never let an action item drop and can distill complex updates into clear, actionable briefings for leadership.

Preferred qualifications

• Financial and administrative rigor: You have experience managing project budgets, navigating procurement workflows, and maintaining meticulous financial records.
• Technical leverage: You are proficient at using AI and modern productivity tools to automate routine tasks and accelerate project delivery.

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. With Terminal, businesses can unlock in-person payments use cases that are right for their business model—whether it’s creating a superb retail experience, extending their website to a pop-up store, or enabling a mobile point-of-sale at their next event. 

We’re looking for an experienced product manager to lead and shape the future of the software platform that powers Stripe Terminal’s devices portfolio. Working closely with your engineering partners you will design, build and launch device software capabilities that delight users and differentiate Stripe’s solutions in the market. Working closely with our hardware experts you will build the multi-year strategy for how Stripe will continue to enhance the scalability, reliability, usability, and market differentiation of the software capabilities of our in-person commerce devices. 

In this role, you will work with a spectrum of users, from our largest platforms to small start ups as well as external technology partners to deeply understand user needs and market trends. You will obsess over stability, scalability, and expanding our product while delivering the best in person experiences in the world. 

What you'll do:

Set a motivating multi-year vision for device software in partnership with the Hardware team and then break it down into measurable, meaningful milestones for the Terminal OS Platform Team and the Firmware team. This includes creating buy-in, crafting roadmaps and OKRs, and navigating trade-offs.

• Partner with software and hardware engineers to deeply understand the technology that our devices rely on and how to build on that technology to support exponential growth and a world-class user experience. These experiences will include (but are not limited to) device boot up, device software updates (including AOSP, firmware and applications), device security, software and device performance, connectivity and devices accessories.
• Partner with cross-functional partners to research, document, and deeply understand what Terminal customers need to enable an excellent in person payments experience. 
• Build empathy with our end users and the differentiation they aim to deliver for their merchants.
• Deeply research and understand the competitive landscape and translate that understanding into differentiating features for your product suite.
• Collaborate with the Partnerships team to develop a compelling roadmap for how we can extend Terminal growth via third-party hardware partnerships and clearly communicate the business value of these partnerships in the context of our wider Terminal Hardware roadmap to gain alignment across Terminal and Stripe leadership.
• Use metrics to inform your point of view and leverage analytics to measure success.
• Define product requirements, provide clear guidance on prioritization, and support decisions related to development sequencing. You will also participate in sprint planning rituals to deliver against those requirements and the overall roadmap.
• Leverage your technical knowledge and experience to help your team make technical trade off decisions. 

We’re looking for someone who has:

• 8+ years of product management experience or equivalent
• Demonstrated success and strong execution track record in building and sustaining scalable technology products.
• Great interpersonal skills and strong verbal and written communication. You can collaborate and thrive in productive, healthy debate done with mutual respect and shared goals. You can make complex concepts accessible with clear communication
• Proven track record of successful stakeholder management including executive communications, handling escalations, and advocating for ongoing investment in your product.
• Experience working on products with developer interfaces (App deployment, APIs, SDKs); hardware or hardware-related product experience a plus.
• Technically adept systems thinker, ideally with a Computer Science or equivalent degree or experience working as a software engineer
• Open to travel to Asia, including traveling at times to our Hong Kong or Taiwan locations.

Experience in 1 - 2 of the following areas are nice to have:

• Mobile device management
• Android operating system internals
• Hardware build and lifecycle management
• Payments and/or eCommerce
• Experience successfully building and launching 0-1 products 

As a Customer Success Manager in our Retail team you will be part of a team managing some of the world’s biggest and most recognizable brands.

WHAT YOU'LL DO

• Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
• Be your customers’ main point of contact and trusted advisor at Braze
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
• Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
• Proactively analyze your customer product usage to identify opportunities and risks to account health  
• Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
• Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
• Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
• In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
• Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
• You will likely spend time onsite with customers and may travel [internationally]

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.  

WHO YOU ARE

You are passionate about customer success and find satisfaction in helping your customers achieve great things.  You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.

• You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
• You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
• You’re known for being a “team player.” We just can’t emphasize this enough
• You build great relationships with colleagues and customers
• You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
• You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
• You have excellent time management skills
• You have domain knowledge of two or more of the following:  SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
• 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,620 - $102,000/year, with an expected On Target Earnings (OTE) between $114,275 - $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

We are looking for a highly customer-obsessed, strategic, and execution-driven Product Manager to own key product areas across Workstream’s platform.

In this role, you will define your product area’s strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes. You will be responsible for shaping the product story, setting north star metrics, and driving investments that improve how hourly businesses hire, manage, and retain their workforce.

This role is ideal for someone who thrives in fast-paced startup environments, loves spending time with customers, and combines strategic thinking with relentless execution. You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market.

What You’ll Do

• Own product strategy, roadmap, and execution for a core Workstream product area
• Define product vision, north star metrics, and success criteria aligned with company priorities
• Spend significant time with customers, users, and customer-facing teams to identify patterns, pain points, and emerging market opportunities
• Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions
• Build and manage relationships with strategic external partners (e.g. job boards, integrations, ecosystem partners) and continuously improve product capabilities through these partnerships
• Conduct market, competitive, and customer research to develop and validate product hypotheses
• Take a hypothesis-driven, experimentation-first approach to product discovery and iteration
• Write detailed product specifications, user stories, and UX requirements that enable high-quality execution
• Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability
• Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions
• Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders
• Present product strategy, roadmap progress, and business impact across all levels of the organization

What We’re Looking For

• 5-7+ years of Product Management experience, ideally in SaaS, growth, marketplace, or startup environments
• Experience utilizing AI to make you and your team more effective
• Understanding of AI landscape and tools
• Experience working in a fast-paced, scaling startup (typically <500 employees) or demonstrated ability to thrive in high-growth environments
• Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go To Market and PLG motions
• Strong customer empathy and genuine enthusiasm for talking directly with users
• Excellent analytical, strategic, and hypothesis-driven problem-solving skills
• Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders
• Strong partnership skills across Engineering, Sales, Customer Success, Marketing, and Operations
• Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments
• Experience writing product specs, user stories, and translating business needs into product execution

Bonus Points

• Experience in growth product management or marketplace products
• Experience with HR tech, hiring, payroll, scheduling, workforce management, or local business software
• Familiarity with job board ecosystems, integrations, or external platform partnerships
• Experience working with offshore or distributed engineering teams
• Background in hourly work industries such as restaurants, retail, hospitality, or frontline operations
• Experience with one or more of the following product categories: HRIS, Payroll, Scheduling, Time & Attendance, or Hiring

What We Offer

• A mission-driven and value-based company dedicated to empower deskless workers and local businesses
• An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
• Competitive salary and equity
• Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
• 401K Plan
• Pre-tax commuter benefits
• Flexible PTO

Location Requirements

While we are looking for the best talent globally, the ideal candidate will be based in the San Francisco Bay Area to collaborate closely with our HQ. We are also open to candidates in Vancouver and Utah who can effectively manage the travel requirements between our primary hubs.

Salary Range

In compliance with the California Pay Transparency Law, the base salary range for this role is between $150k to $170k base in San Francisco. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

Build the team. Drive the results. Own the outcome.

At Stress Free Auto Care, our General Managers operate like business owners, You will lead the daily operation of a high-volume service business with direct accountability for profitability, team performance, operational execution, and customer experience. 

Over the past six years, Stress Free Auto Care has grown to 30 locations, becoming one of the fastest-scaling automotive service companies in the country. We are now entering our next phase of growth with plans to expand to 300 locations over the next four years. As we scale, high-performing General Managers will have significant opportunities to grow into multi-unit and senior leadership roles. 

This role is designed for strong operators and business leaders who enjoy analyzing performance, improving operations, and developing high-performing teams. You will have ownership of the location's results from revenue growth and margin performance to team productivity and customer satisfaction. 

Prior automotive experience is not required. We provide a two-week intensive training program that equips leaders from retail, hospitality, service and other operational industries with everything they need to succeed.

Key Responsibilities

• Own the financial performance of the business, managing daily and monthly P&L results while making operational decisions that improve revenue, margins and overall profitability. 
• Drive revenue growth and gross profit performance by identifying new business opportunities, improving team sales execution, and managing pricing, productivity, and cost controls. 
• Lead and develop a high-performing team, including hiring, training, coaching, performance, management, and creating a culture of accountability and continuous improvement. 
• Optimize operational efficiency, using both real-time observation and performance data to ensure smooth workflows, strong productivity, and consistent execution. 
• Deliver exceptional customer experiences by maintaining high service standards, resolving customer concerns, and implementing improvements that increase retention and loyalty. 
• Leverage technology and operational systems to manage performance, monitor key metrics, and make data driven decisions that improve the business. 

What We're Looking For

• Proven operational leadership experience managing a business unit, location, or department with accountability for performance outcomes. 
• Strong financial and business acumen, with the ability to analyze performance metrics, interpret P&L data, and make operational decisions that improve profitability. 
• Experience leading revenue-driven teams, with a track record of improving sales performance, productivity, and margin management.
• Demonstrated success developing teams, including hiring, coaching, performance management, and building a culture of accountability and results. 
• Operational instincts and problem-solving ability, with the capacity to quickly assess a business, identify opportunities for improvement, and execute solutions. 
• Comfort working in fast-paced environments where leaders are expected to take ownership and drive measurable outcomes. 
• Ability to quickly learn and utilize new technology platforms to manage operations and performance. 

Physical Requirements

• Lift up to 50 lbs as needed.
• Work with tools overhead and in tight spaces.
• Stand and walk for the majority of the workday in a high-volume environment.
• Have the dexterity to use hand tools efficiently and drive manual transmission vehicles.

What We Offer

Compensation: $100,000 - $120,000 Base Salary + $20,000 - $30,000 Annual Bonus (Paid Monthly) + up to 6% Gross Profit Share

• Medical, Dental & Vision insurance coverage begins the first of the month following your start date
• Paid Time Off, Paid Sick Time & Company Paid Holidays
• 401(k) retirement plan with up to 4% matching
• Two week leadership and operations training program designed to set you up for success in the role
• The opportunity to join a rapidly scaling company, with clear pathways into multi-unit and senior leadership roles as we grow from 30 to 300 locations.

About the Role

Are you excited about redefining how brands plan, activate, and measure media in a world powered by data and AI? Do you love translating complex adtech and data concepts into clear, compelling stories for advertisers, agencies, and publishers?

We’re looking for a Senior Product Marketing Manager, AdTech to own the go-to-market strategy for Hightouch’s adtech solutions across our Composable CDP, Match Booster, and Agentic Advertising Studio product lines. In this role, you’ll be the connective tissue between our product, marketing, and sales teams and the broader adtech ecosystem, including executive leadership, adtech & martech teams, agencies, and media partners.

You’ll define positioning and messaging, develop thought leadership, launch campaigns, build sales enablement, and champion the voice of media buyers and media sellers across the company. If you’re a marketer who speaks the language of audiences, conversions, ROAS, and incrementality, and you’re energized by data and AI, this role is for you.

What You’ll Do

• Own the end-to-end go-to-market strategy and execution for Hightouch’s AdTech products, integrations, and industry solutions.
• Conduct customer, partner, and market research to identify unmet needs, quantify opportunities, and sharpen how our products win versus alternatives.
• Develop compelling competitive and category narratives around topics like signal loss, identity and audiences, measurement, and AI-driven media optimization.
• Create and refine differentiated positioning and messaging for key media buyer and media seller personas (e.g., advertising, product, and data teams).
• Translate complex technical capabilities (identity resolution, onboarding, clean rooms, conversion APIs, etc.) into clear, outcome-focused value propositions for prospects, customers, and internal teams.
• Build and maintain simple, repeatable messaging frameworks and battlecards that help Sales and partners win AdTech- and media-led deals.
• Create, maintain, and continually improve core GTM assets that bring our positioning to life, including website messaging, decks, and sales enablement materials.
• Drive creation of thought leadership and growth content, including case studies, product announcements, op-eds, and blog posts that showcase how Hightouch improves media performance and drives advertising revenue.
• Partner closely with Growth Marketing and Sales to develop and execute account-based programs that generate new pipeline and expand existing customers.
• Externally evangelize Hightouch and our AdTech story at field events, customer briefings, partner enablement sessions, and webinars.

What We’re Looking For

• Experience in advertising or adtech: 5+ years leading advertising go-to-market or working as a paid media practitioner (as a media buyer or seller).
• Product marketing or solutions ownership: 3+ years owning product marketing, solutions, or sales enablement for an AdTech offering (e.g., SaaS platform, agency solution, or enterprise-owned media solution).
• Enterprise B2B background: Experience marketing, selling, or solutioning for enterprise companies, ideally focused on marketing, advertising, or data teams.
• Deep media & AdTech subject-matter expertise: Strong understanding of modern media channels, data strategies, and technology across paid social, search, programmatic, CTV/OTT, retail media, and/or measurement. Fluency talking about pixels, audiences, conversions, identity, clean rooms, attribution, lift, and optimization strategies with both marketers and technical stakeholders.
• Proven go-to-market execution: Demonstrated track record driving go-to-market for technical products or solutions, including positioning, launch planning, content and asset creation, and cross-functional execution.
• Market and competitive insight: Experience researching customer needs and market dynamics in advertising and adtech, and using those insights to sharpen positioning and prioritize opportunities.
• Communication & storytelling: Excellent written and verbal communication with both technical and non-technical executive stakeholders. Ability to synthesize complex concepts into clear, concise narratives and assets (slides, one-pagers, talk tracks) that help Sales and partners sell.
• Cross-functional leadership: Comfortable driving alignment across Product, Sales, Marketing, and Partnerships, influencing without authority, and keeping projects moving in a fast-paced environment.

Bonus If You Have

• Direct experience running paid media campaigns or media sales teams.
• Experience with identity, data clean rooms, or measurement and analytics (MMM, MTA, incrementality testing, or experimentation frameworks for media).
• Previous experience in a high-growth startup where you’ve worn multiple hats and helped build GTM programs from 0 → 1.
• Familiarity with adjacent tools such as CDPs, data onboarding platforms, analytics tools, and data warehouses and lakehouses.

If you’re passionate about helping media buyers and sellers do their best work with data and AI agents, and you’re excited to shape how Hightouch shows up in the adtech ecosystem, we’d love to hear from you.

Compensaiton

The salary range for this position is $145,000 - $170,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10-year post-termination exercise window.

About Wholesail ⛵️

Wholesale trade, a $55T global market, still operates like the world before the internet and modern payment networks: collection processes are manual and run on paper, short-term credit risk is assumed by the vendor, and businesses rely heavily on legacy ERP systems that don't talk to each other. The result is large, measurable drag — we estimate that vendors spend over $500B a year globally across industries on an inefficient mix of processing, bad debt, lending, credit insurance, software, and labor costs to get paid.

Wholesail is building a financial network from the ground up that connects the systems of vendors and buyers involved in wholesale trade to enable streamlined payment and the transfer of risk to third parties. This will allow vendors to offload risk and eliminate tens of billions of waste — while giving creditworthy buyers better terms and third-party capital, unlocking hundreds of billions (ultimately trillions) in additional sales. The primitives of this network scale across industries and geographies: a universal approach to ERP integrations, modern payment rails, and a live trade-credit bureau to underwrite risk — which we're calling Lighthouse.

The Opportunity: Risk & Capital Products 🚢

Credit is the load-bearing beam of our network. Every time a vendor ships goods before getting paid, someone is taking a risk — today it's the vendor, tomorrow it should be a third party at a fair price. Getting that transfer right is what unlocks the next order of magnitude of sales across the wholesale economy, and the only way to get it right is to underwrite buyers more accurately than anyone else in the industry. Listen to the Visa episode of the Acquired podcast to learn how credit card networks did this for retail trade. 

We think we're uniquely positioned to do this. Through Lighthouse, we're building a live, reciprocal trade-credit bureau: vendors on our network contribute real-time payment behavior on a long tail of SMB buyers that no traditional bureau sees. That data — combined with the bank, ERP, and transaction signals already flowing through Wholesail — is a modeling dataset that doesn't exist anywhere else. The first MLE on this team gets to decide what we build with it.

The problems are real and the stakes are significant. Our models directly shape the terms buyers are offered and the losses Wholesail and our capital partners absorb. There's no established playbook here and no legacy stack to inherit — you'll be setting the direction for how we do modeling, data engineering, and production ML at Wholesail for years to come.

The Role ⚒️

As the founding MLE on the Risk Engineering & Capital Products team, you'll own credit risk modeling end-to-end — from problem framing and data pipeline design, through model development and validation, through production serving and monitoring. You'll work directly with the hiring manager, our engineering and product leadership, and our hands-on advisor Dan Massoni (former Chief Commercial Credit Officer of American Express) to decide what to build, explore features to model and how you’ll scale our approach risk scoring. .

Expect your work to span:

• Modeling. Design, build, and validate credit risk models (PD, LGD, EAD, fraud, exposure sizing, pricing) against our proprietary reciprocal-bureau data and external signals. Choose the right tool for the job — gradient-boosted trees, deep models, LLMs, or classical statistical models — and defend the choice.
• Data engineering. Build the pipelines, feature logic, and training datasets that your models (and future models) run on. At this stage, the MLE owns the full data path; over time we'll grow a team around you.
• Productionization. Ship models into production systems where they make real decisions on real dollars. Own deployment, monitoring, drift detection, and iteration.
• Partnering cross-functionally. Work closely with product, engineering, capital markets, and external lending and insurance partners. Explain your models to people who care about the outcomes but not the math, and translate their constraints back into modeling decisions.
• Shaping the team. Help define the hiring bar and interview process for the data scientists and MLEs who will join after you. You'll have a strong voice in what this team becomes.

Qualifications

• 5+ years of experience building models for production use cases.
• Deep modeling skill: strong command of supervised learning on tabular data, including feature engineering, model selection, hyperparameter tuning, calibration, and rigorous offline and online evaluation.
• Strong data engineering skills — comfortable owning ETL and feature pipelines end-to-end against real, messy production data (SQL and a modern data-processing stack).
• Proficiency in Python and the modern ML ecosystem (pandas, scikit-learn, PyTorch or TensorFlow, XGBoost/LightGBM, Jupyter, etc.).
• Solid statistical reasoning — you can spot leakage, selection bias, label noise, and spurious correlations, and you know why your offline metric doesn't always predict online performance.
• Track record of owning models end-to-end: not just prototyping in a notebook, but taking something from a problem statement to a production system that makes decisions.
• Excellent written and spoken English communication skills; ability to explain model behavior, tradeoffs, and limitations to non-ML audiences (product, ops, capital partners, leadership).
• The spirit of a team player who believes in fostering a healthy and supportive work environment.

Bonus Qualifications

• Direct experience in credit risk modeling — PD/LGD/EAD models, scorecards, underwriting models, exposure management, or collections modeling — particularly for SMB or subprime segments.
• Experience in fintech, lending, payments, fraud, or insurance, or with regulated modeling environments (model risk management, adverse action, fair lending).
• Experience building or operating ML platform components — feature stores, model registries, training orchestration, online serving, monitoring/drift detection.
• Backend engineering depth: comfortable writing production services, designing APIs, and reasoning about distributed systems that consume your models.
• Strong data analysis background — fluency in exploratory analysis, experimentation, and translating data into product and business decisions.
• Experience with LLMs and agentic systems applied to operational problems (document understanding, KYB, entity resolution, agent tooling).
• Experience as the first or founding ML hire at a company, or early on a team that had to build ML infrastructure from scratch.
• Published research, Kaggle placements, or prominent OSS contributions in the ML or data ecosystem.
• BA or BS in Computer Science, Statistics, Mathematics, a related technical field, or equivalent practical experience.
• Advanced degree (MS or PhD) in a quantitative field.

Equal Employment Opportunity

Wholesail is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, pregnancy, or any other characteristic protected by federal, state, or local law. Employment decisions at Wholesail are based on qualifications, merit, and business needs. We encourage applicants from all backgrounds to apply.

About this role

We are looking for a highly analytical and resourceful Growth Marketing Manager to drive the execution of our paid social and retargeting programs. This is an experimentation-heavy role focused on advancing a broad range of growth initiatives, from scaling Faire’s paid retargeting program to launching brand acquisition tests. Additionally, the role will support day-to-day paid social campaign management to ensure we hit KPI goals through the optimization of key performance levers. The ideal candidate is a scrappy, metrics-driven self-starter who is well-versed in the Meta platform and other paid social platforms, is comfortable managing campaigns with some guidance, and is eager to continuously explore new ways to incorporate AI into their workflows for increased efficiency. The ideal candidate is plugged into the social media landscape, staying current with creative trends and innovative campaigns from other companies to introduce fresh ideas. Has a track record of using AI tools to automate team workflows, accelerate creative testing, and launch new channel experiments with minimal engineering or analytics support.

What you’ll do 

• Execute and scale retargeting campaigns to drive repeat retailer purchases and improve retention, while maintaining strict efficiency goals.
• Assist in the day-to-day operations of our paid social program to analyze daily campaign performance and explore optimization opportunities (e.g. creatives, bidding, landing pages) in order to hit weekly KPI targets focused on maximizing user growth while maintaining efficient acquisition costs
• Lead the execution of new high-impact pilot growth projects that require quick implementation and are not yet a part of our evergreen programs.
• Identify opportunities to leverage AI and automation tools to streamline campaign processes, reporting and experimentation workflows.
• Collaborate with cross-functional teams to tackle a variety of challenges including troubleshooting tracking issues, coordinating with creative teams, and identifying resourceful, data-driven solutions to achieve KPI goals.

Qualifications

• 3-5 years direct, hands-on experience managing medium scale campaigns on Meta and other paid social channels with focus on optimizing for down-funnel metrics. 
• Strong understanding of paid marketing metrics (CPM, CTR, CVR) and the appropriate levers to pull in different scenarios 
• Proficiency with marketing automation tools for optimizing and making bulk campaign changes (e.g. Smartly, Hunch, Omneky) 
• Highly analytical with a structured approach to solving problems. Proficient in analyzing large datasets through Excel and/or SQL and data visualization tools (e.g. Mode and Tableau)
• Experience using AI and automation to improve workflows and output quality such as campaign QA and analytics
• Track record as a fast learner with a knack for creative and technical solutions.
• Familiarity with AB testing and incrementality testing 
• Experience using paid marketing for retargeting and reengagement a strong plus 
• Experience in a two-sided marketplace or with products aimed at small business owners is a strong plus
• Experience in managing a cross-border program is a plus
• Ability to thrive in a fast-paced, constantly changing environment, with the agility and flexibility to balance multiple priorities simultaneously

San Francisco: the pay range for this role is $118,500 to $163,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

The Account Manager, Fulfillment owns the post-onboarding relationship for a portfolio of brands enrolled in Fulfilled by Faire. This is a commercially-oriented role sitting at the intersection of customer success, strategic account management, and operational consulting. The AM is accountable for brand retention, unlocking addressable SKUs within FbF, and driving the consolidation of non-Faire wholesale volume onto the platform — ultimately increasing FbF's share of each brand's total distribution.

This role requires equal fluency in relationship management and data-driven storytelling. The best AM will translate operational metrics into commercial conversations, coach brands on the cost, ease, and growth benefits of FbF, and proactively identify at-risk accounts before churn signals become churn events.

What you’ll do 

1. Business Reviews & Brand Relationships

• Own the QBR/MBR cadence for your portfolio of brands — prepare, deliver, and follow up on structured business reviews that connect FbF operational health to brand revenue outcomes. Note: this is specific to Fulfillment, different than BSMs
  • BSM = general portfolio of programs and brand perf on Faire, how's it all going, ROI of each program etc.
  • Fulfillment AM = goal of retention + revenue; then how to coach brands on cost/ease/growth
• Build multi-threaded relationships within brand accounts (founder, ops lead, sales director) to ensure Faire has a durable presence beyond a single point of contact.
• Develop and maintain a living account plan for each brand documenting their wholesale strategy, growth goals, pain points, and consolidation opportunity.
• Track and surface brand health signals (fulfillment SLA trends, return rates, catalog coverage, order velocity) to shape the review narrative and prioritize interventions.

2. Churn Prevention & Retention

• Maintain a real-time risk register for your portfolio — flag brands showing signs of disengagement (declining order volume, SLA friction, support ticket escalation, low catalog activity) and activate retention protocols before churn is formally triggered.
• Lead escalation management for brands experiencing fulfillment issues; coordinate internally with FbF Ops and Warehouse teams to resolve and close the loop with the brand (including post onboarding questions + feedback)
• Build and recommend custom “save” plans for at-risk accounts, including fee concessions, operational audits, and executive engagement where warranted (ie where to offer appeasements and program benefits)
• Conduct structured off-boarding interviews with any brand that churns to capture root cause and feed insights back to product, ops, and leadership.

3. Consolidation & Non-Faire Wholesale Volume

• Map each brand's total wholesale footprint — identify the volume, channels, and retail segments currently fulfilled outside of Faire and quantify the consolidation opportunity.
• Build and present a compelling consolidation case tailored to each brand: cost per order comparison (FbF vs. 3PL vs. self-fulfill), SLA reliability benchmarks, and projected net margin impact of migrating volume to FbF.
• Develop milestone-based migration plans for brands willing to consolidate, coordinating with Warehouse Ops to ensure capacity and onboarding support.
• Track consolidation pipeline and report GMV-at-risk (volume outside Faire) alongside GMV-converted (volume successfully moved to FbF) in your portfolio metrics.

4. Catalog Penetration & Upsell

• Audit each brand's active Faire catalog against their full SKU assortment — identify categories, price points, or product lines with low representation on the platform.
• Partner with brands to expand catalog depth and breadth, with particular focus on high-velocity SKUs and seasonal assortment that can drive incremental retailer demand.
• Position catalog growth as a retention lever: more SKUs in FbF increases platform stickiness and makes brand consolidation structurally harder to reverse

Qualifications

• 3–5 years of experience in account management, customer success, or strategic partnerships — preferably in a marketplace, logistics, e-commerce, or B2B SaaS context.
• Demonstrated track record of owning commercial outcomes (retention, expansion revenue, or upsell) within a named account portfolio.
• Strong analytical fluency — able to pull and synthesize data from BI tools (Looker, Mode, Snowflake) to build business cases and executive-level narratives.
• Excellent written and verbal communication; comfortable presenting to brand founders and operators with conviction and clarity.
• Experience managing escalations and cross-functional coordination under time pressure.

Preferred

• Background in wholesale, retail supply chain, 3PL operations, or fulfillment — understanding of landed cost economics and operational trade-offs is a meaningful differentiator.
• Experience at a marketplace or platform company with both buyer and seller stakeholders.
• Familiarity with Zendesk, Salesforce, or similar CRM/support tooling.
• Comfort with ambiguity and iterative process-building; this role will help define its own playbook.

Salary Range

On-Target Earnings (OTE) Range
San Francisco: the pay range for this role is $132,000 to $181,500 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.

• Own and build Nebius’ ISV partner ecosystem from the ground up with your key target accounts — defining strategy, segmentation, onboarding models, and long-term growth frameworks
• Identify, recruit, and close high-impact AI and ISV partners that can drive net-new customer acquisition and revenue growth
• Develop and scale repeatable co-sell motions, embedding partners into Nebius’ core sales plays and strategic opportunities
• Drive partner-sourced and partner-influenced pipeline, with a strong focus on net-new accounts and expansion
• Build structured frameworks for joint business planning, pipeline generation, forecasting, and performance management
• Lead joint go-to-market execution, ensuring partners are actively generating demand and influencing deals
• Drive partner technical readiness and platform adoption through onboarding, enablement, and joint solution development
• Act as a key architect of Nebius’ partner program, including co-sell models, incentives, and engagement frameworks
• Stay deeply connected to the AI ecosystem, identifying emerging players, trends, and high-leverage partnership opportunities
• Represent Nebius across industry events, ecosystem forums, and strategic partner engagements
• Serve as the voice of partners internally, working cross-functionally with Sales, Product, Engineering, Marketing, Legal, and GTM teams

• 10+ years of experience in partnerships, business development, or indirect sales within B2B technology
• Strong understanding of the AI/ML and cloud ecosystem (infrastructure, models, data pipelines, ISVs, tooling
• Proven track record of building partner ecosystems from early stages — not just managing existing relationships
• Demonstrated ability to source, negotiate, and close strategic partnerships that drive measurable business impact
• Proven success in driving net-new pipeline, opening new accounts, and scaling revenue through repeatable co-sell programs
• Experience leading co-sell and joint go-to-market motions with sales organizations
• Solid grasp of cloud platforms and consumption-based business models
• Technical fluency — able to engage in architecture discussions, use-case validation, and product alignment
• Builder mindset — comfortable operating in ambiguity and creating structure from scratch
• Strong executive presence with experience navigating complex, multi-stakeholder environments
• Excellent communication, negotiation, and prioritization skills

• Experience working closely with Product and Engineering teams to influence partner integrations and roadmap
• Background in AI-intensive industries such as Financial Services, Healthcare, Robotics, Retail, or Automotive

• You are building the ecosystem — not inheriting one
• Direct ownership of partner-driven revenue and growth
• High autonomy and visibility across the business
• Opportunity to shape how modern AI partnerships are defined and executed at Nebius

Key employee benefits in the US:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.

 Compensation

• We offer competitive salaries, ranging from $250k - $315k OTE (On Target Earnings)- Accelerators for overachievement and equity participation available

The role 

We’re seeking a Field Marketing Manager to design and execute localized marketing programs that connect our NeoCloud AI infrastructure solutions with high-potential customers, partners, and alliances.

In this role, you’ll own the regional go-to-market (GTM) plan for the West Coast U.S., collaborating with sales, partner, and product teams to build awareness, drive demand, and accelerate revenue within one of our fastest-growing territories.

Location: This is a remote role within the United States. Candidates located in the San Francisco Bay Area, Denver (CO), Austin (TX), or the DFW Metro are preferred. Strong candidates based in the Central, Mountain, or Pacific time zones will also be considered.

Your responsibilities will include: 

Regional Strategy & GTM Planning

• Define and execute your regions field marketing plan aligned to Nebius’ North America GTM strategy, revenue targets, and AI-cloud growth objectives.
• Identify priority verticals and clusters in the region (enterprise AI, finance, healthcare, retail, and media & entertainment).
• Translate global campaigns into localized programs that resonate with technical and executive buyers.

Sales & Partner Alignment

• Partner with regional sales leaders, solutions architects, and business development to align on pipeline coverage, target accounts, and co-marketing initiatives.
• Collaborate closely with Vertical GTM team leads to ensure field programs reinforce priority industries, solution narratives, and territory goals—creating a unified GTM motion from awareness through pipeline conversion.
• Support regional account-based marketing (ABM/ABX) motions for top enterprise and strategic accounts.

Field & Partner Campaign Execution

• Plan, manage, and execute regional events, workshops, executive roundtables, and innovation labs showcasing Nebius’ AI/ML and NeoCloud capabilities.
• Build developer and data-science community engagement through hackathons, meetups, and partnerships with regional universities and AI accelerators.
• Manage regional sponsorships and Nebius presence at high-impact industry conferences (e.g., AWS re:Invent, NVIDIA GTC, MIT AI Conference).

Insights & Measurement

• Track and analyze field performance metrics: leads generated, pipeline influenced, partner-sourced opportunities, and ROI.
• Capture real-time feedback and customer insights from the field to help shape product positioning, content strategy, and global messaging.
• Use intent data and CRM analytics to optimize account targeting and campaign efficiency.

Budget & Operations

• Own your regions field marketing budget—forecast spend, manage vendors, and ensure strong ROI discipline.
• Maintain operational excellence through collaboration with demand generation, marketing operations, and creative teams.

Cross-Functional Collaboration

• Work closely with Product Marketing, Partner Marketing, and Sales Enablement to deliver cohesive storytelling and thought leadership in the field.
• Contribute to global initiatives while serving as the regional voice to headquarters—advocating for opportunities, challenges, and innovations.

We expect you to have: 

• 7+ years of B2B field and partner experience in cloud, AI, or enterprise tech, with proven pipeline impact.
• Deep understanding of AI/ML infrastructure, data platforms, and cloud ecosystems (AWS, Azure, Google Cloud, or similar).
• Proven ability to plan and execute localized marketing programs across diverse markets in the U.S.
• Hands-on experience with account-based marketing, partner co-marketing, and demand-generation tools (Salesforce, Marketo, HubSpot, 6sense).
• Strong analytical mindset; comfortable with dashboards, campaign metrics, and ROI analysis.
• Exceptional communication, collaboration, and stakeholder-management skills across sales, partners, and technical audiences.
• Bachelor’s degree in marketing, Business, or related field (MBA preferred).
• Willingness to travel 25 - 30% for events, team and community engagements.

Key employee benefits in the US:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.

Compensation

We offer competitive salaries, ranging from $150k - $185k OTE based on your experience.

THE ROLE

Merchandising Manager, Young Adult

We are looking for a Merchandising Manager to join our growing Merchandising team. In this role, the Merchandising Manager, Young Adult role is responsible for introducing a targeted assortment toward a younger age demographic to the Quince’s offering for Men and Women. This person will be mainly responsible for launching and expanding the age 22-30 product assortment.

At Quince, we believe that everyone deserves access to high quality products at radically affordable prices.  We believe the marketplace for consumer products is inundated with too many options, and customers find product quality difficult to determine and yet frequently pay more for a variety of things that can be delivered at much lower prices. Our goal is to find the best products in the marketplace and connect the makers of these goods directly to the customers who want them. Quince has proven the consumer value proposition in the apparel and accessories categories, especially within the men’s sweaters space and has built a loyal, repeat consumer base.  We want to build on that value proposition and continue to scale the Men's and Women’s category in both existing and new product classes.  

Quince's growth and success is directly tied to the performance and success of this role. The person in this role will be an innovator at heart leveraging the attributes below to build and run our emerging categories strategy:* Experience in retail merchandising for the Women’s apparel categories* Strong and structured problem solver* Data driven decision maker* Deep understanding of consumer/ retail sector dynamics* Able to leverage technology to build and scale the product strategy* Independent learner and executor* Strong communicator* Collaborative, especially with external partners

Requirements

• Role is based in San Francisco California, with 3 days per week in office requirement.
• 8+ years of retail merchandising experience in the Women’s apparel category, preferably with luxury expertise
• E-commerce experience and/or DTC experience preferred
• Proven track record of progressing within an organization and demonstrating continuous growth in roles and responsibilities
• Product obsessed with experience in leveraging data tools and external sources
• Critical eye to anticipate customer needs (both the “science” and “art” of retail merchandising)
• Highly organized, detail-oriented and analytical with focus on execution, problem-solving, improving processes and brand enhancement
• Continuous learner and highly curious; always open to considering new perspectives; proactive when changing course and facing added challenges
• Excellent written and verbal communication, presentation, and interpersonal skills
• Motivated by working in a fast-paced collaborative environment, where flexibility to stretch into or out of functional comfort zones is crucial for team success

Preferred:

• Bachelor’s Degree, preferred

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

THE WORK:

RippleX is building a global, multi-entity ecosystem to drive XRPL adoption at scale. This role leads strategic partnerships with independent ecosystem operators, validator networks, and regional hubs across the US, Europe, APAC, and emerging markets, while guiding DeFi strategy through dedicated external partners.

This is a senior, strategic, and hands-on position requiring strong partnership management, DeFi fluency, and the ability to set milestones, drive accountability, and align partner outputs across regions while driving measurable ecosystem growth globally.

WHAT YOU’LL DO:

External Entity Partnership Leadership

• Manages strategic relationships with independent ecosystem operators, regional hubs, and partner organizations
• Designs governance frameworks, milestone structures, and accountability models for external partners
• Sets strategic direction while enabling operational autonomy for each entity
• Coordinates cross-entity initiatives to prevent duplication and maximize impact
• Ensures external partner outputs align with RippleX ecosystem priorities

DeFi Ecosystem Development & Partnerships

• Guides DeFi ecosystem strategy across external partners with focus on AMMs, DEXs, lending, and liquidity protocols
• Oversees DeFi initiatives requiring market making, liquidity depth, and OTC trading expertise
• Evaluates and prioritizes DeFi partnership opportunities based on strategic impact

Community Growth & Engagement

• Enables independent operators to build and activate vibrant developer, startup, retail communities across regions
• Guides community engagement strategies, including meetups, hackathons, educational content, and grassroots initiatives
• Ensures external partners maintain quality community standards while allowing cultural and regional adaptation
• Tracks community health metrics, including engagement, sentiment, and conversion to active participants

Multi-Regional Ecosystem Strategy

• Orchestrates ecosystem growth across the US, Europe, APAC, and emerging markets
• Aligns regional strategies with global priorities while respecting local market dynamics
• Identifies white space opportunities and strategic expansion areas

Strategic Partner Governance & Performance Management

• Establishes KPIs, dashboards, and scorecards for external entity performance
• Conducts strategic reviews with ecosystem operator leadership teams
• Identifies performance gaps and implements course corrections
• Ensures milestone achievement and budget accountability across entities

Cross-Functional Leadership & Strategic Planning

• Partners with Product, DevRel, Engineering, Legal, and Executive teams on ecosystem strategy
• Translates ecosystem insights into product and company strategy recommendations
• Produces executive-level reports, opportunity assessments, and long-term roadmaps
• Synthesizes partner, community, and market feedback into actionable insights

WHAT YOU'LL BRING: 

Experience

• 10+ years in ecosystem development, strategic partnerships, DeFi, blockchain infrastructure, or venture building
• 5+ years managing external partnerships, independent organizations, or decentralized networks
• Proven track record leading complex partnership governance and external entity management
• Experience enabling developer programs, accelerators, startup support, and community building at scale
• Director-level experience with strategic decision-making authority
• Deep crypto/blockchain ecosystem experience with strong DeFi fluency

Skills

• Strategic partnership management with ability to influence without direct authority
• Deep DeFi knowledge: AMMs, money markets, DEXs, liquidity dynamics, incentive design
• Experience designing developer programs, grants operations, startup frameworks, and community engagement strategies
• Exceptional governance and framework design capabilities
• Data-driven decision making with strong analytical skills
• Cross-cultural competency and experience managing across geographies
• Outstanding communication and comfort navigating ambiguity

Bonus

• Venture capital, accelerator, or venture studio background
• Foundation governance, nonprofit management, or DAO operations experience
• Direct community management experience (meetups, hackathons, grassroots campaigns)
• Regulatory or policy experience in crypto/blockchain
• Technical background or strong developer ecosystem understanding
• Complex deal structuring experience

The Role:

As an Assistant Store Manager at Mejuri, you’ll be a key player in delivering an exceptional retail experience and supporting the store leadership team with its day-to-day operations. Reporting to the Store Manager, you will assist in overseeing store performance, driving sales, and ensuring an excellent customer experience.

The team views you as the go-to for guidance when it comes to all things STACK and you serve as a partner to the Store Manager across business areas such as operations, inventory control, and merchandising.  You will also support the team to meet KPIs such as customer retention, conversion rates, and NPS.

With a passion for operational efficiency and team engagement, you’ll help create a positive, high-energy work environment where both the team and business can thrive.

Retail leaders at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.

Customer:

• STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• STACK Leadership: Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team
• Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• KPIs: Stack Segment: Revenue, CVR, OPH, SPH, NPS

Operations:

• Inventory: Partner with Operations teams to hold successful inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.
• Order Fulfillment: Manage the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization: Maintain organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
• Systems & Technology: Technology: Proficient in using point-of-sale systems, inventory management software, and other retail technology.
• Supplies: Maintain organizational integrity of our BOH up to and including store supplies such as display inventory, sellable inventory and packaging.
• Shrink: Accountable for mitigating internal, external and administrative loss of product.
• Escalations: Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve.
• KPIs: IS Receiving Time (24 Hours), Time to Pack, Inventory Accuracy

Merchandising:

• Merchandising: Ensure Mejuri brand standards of visual presentation, cleanliness and functionality are upheld
• Assortment & Replenishment: Monitor assortment performance to create a productive sales environment and determine action steps to improve sell-through
• Campaigns: Execute and/or participate in the implementation and maintenance of all retail campaign signage and windows in your location.
• Fixtures & Maintenance: Validate the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
• Visual Standards: Coach and inform all store team members on updates or changes to Visual Merchandising standard practices.
• Escalations: Flag, identify and action any inefficiencies
• KPIs: Sku Representation, Flagship Visual Execution (Timeliness & Accuracy)

People:

• Onboarding: Validate and participate in the successful integration of new talent to our store teams.
• Training: Validate that team members are completing required instructor-led, on the job and self study training.
• Scheduling: As required, ensure that store schedules are supported with high quality and accurate inputs and uphold the standards of responsible live-week management
• Assessing: Validate the regular and accurate assessment of our people against performance review criteria and KPIs.
• Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
• Employee Relations: Adhere to and validate our policies and compliance practices.
• **KPIs:**Employee Engagement

What you'll bring to the team:

• Awareness of local market and requirements relevant to new store openings.
• Financial management experience with success in driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expenses in partnership with a Store Manager.
• Strong leadership skills with experience supporting, coaching, and motivating a team.
• Solid understanding of what great customer experience looks like and how to bring it to life on the floor.
• Excellent communication skills.
• Desire to work in a fast paced, entrepreneurial environment–you understand the importance of experimentation and iteration.
• Bonus: You have leadership experience in a high-volume retail environment.
• Bonus: You have opened a store from scratch, in partnership with a Store Manager.
• Bonus: You have worked at a start-up or fast growing company.

Benefits at Mejuri:

• US & CA ONLY: Comprehensive medical, dental, and mental health coverage, designed with flexibility, inclusivity & reproductive health in mind.
• US ONLY: Opportunity to utilize 401(k) & commuter benefits plans.
• UK ONLY: Comprehensive medical benefits including PMI, Cashplan, and Pension program
• Paid time off – inclusive of vacation and sick days.
• 4 months of 80% parental leave salary top-up and personalized return to work plans.
• Monthly retail bonus program.
• Equity program – own a piece of the company and share in our growth.
• Regular feedback via performance reviews.
• A robust in-house retail learning program
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $34 - $38 per hour based on a candidate’s experience and qualifications.

The Impact You’ll Be Contributing to Moloco: 

As a Strategic Growth Senior Manager you will partner with MCM (Moloco Commerce Media) customers to help them build out a retail media business. You will lead customer relationships with large retailers and marketplaces, functioning as the product and go-to market expert, educating and advising on business setup and growth, retail media strategy, campaign management and optimization, and how to scale a retail media business.

The Opportunity: 

• Enable our retail and marketplace customers to be successful by growing their ads business; crafting GTM strategies with our MCM clients to help drive incremental ad revenue growth.
• Identify growth levers and product improvement opportunities.
• Build and manage strategic customer partnerships with deep understanding of customer verticals.
• Educate business users and advertisers on performance ads values and operations.
• Identify actionable growth initiatives and execute flawlessly to achieve goals.
• Enable decision-making with a data-driven strategy and valuable insights.
• Translate complex data analysis into simple language for clear communications.
• Capture customers’ needs and devise optimized and productive solutions.
• Lead multiple customer meetings and regular business reviews.

How Do I Know if the Role is Right For Me? 

• 4-6 years of relevant work experience, ideally gained at a strategy consulting firm and/or Ad-tech company
• Tech industry and performance advertising/Ad-tech experience, with hands-on exposure to campaigns and/or client accounts. Retail media experience and/or exposure preferred.
• Outstanding communication skills to build trustworthy relationships with customers,  including comfort presenting to senior stakeholders with support as needed.
• Great co-working skills with multiple stakeholders to accomplish business goals, including cross-functional partners (e.g., Product, DS, Engineering).
• Experience managing and executing strategic programs and workstreams; exposure to larger programs is a plus.
• Excellence in problem-solving, logical and out-of-box thinking to meet customer needs, knowing when to bring in senior partners on highly ambiguous topics.
• Rigor with data (exposure to ML-based products is a plus), including comfort using dashboards and analyses to inform recommendations.
• Experience or interest in understanding ML and AI products and communicating value and outcomes to stakeholders in simple, business-friendly language.
• Comfort working in a 0-1 environment with willingness to embrace ambiguity and iterate with guidance from leaders and peers.
• Ownership and passion for continuous growth and creating real value for your customers, team, and Moloco.
• Detail oriented, and yet willing to embrace ambiguity and balance details with the bigger picture.
• Ability to adapt to a fast-growing global company,  with appetite to grow into increasing scope and responsibility over time.

About Fellow

We believe that the act of making should be meaningful and fulfilling, done with intention and precision. Fellow makes beautifully functional tools for any kitchen, designed in San Francisco and used around the world. When the simple motions of life become small moments of joy, that's Everyday Magic.™

About the Role

We're looking for a Senior Manager or Director of Integrated Marketing to lead the strategy, planning, and execution of cohesive, multi-channel marketing programs — including integrated campaigns, GTM calendar, Influencer Marketing, and PR. We're hiring this role with flexibility on level; final title and compensation will be determined based on experience, scope of prior ownership, and demonstrated leadership.

This role shapes how Fellow shows up culturally, socially, and publicly. You'll lead the earned + creator ecosystem, ensuring influencer partnerships, press strategy, and integrated campaigns work together to drive brand awareness, relevance, and business impact.

You'll sit at the intersection of brand, growth, and storytelling — translating product innovation and creative ideas into integrated go-to-market plans across owned, earned, and paid channels. Whether you're stepping up into your first Director seat or you're an experienced Senior Manager ready to expand your scope, you'll find room here to do the best work of your career.

This role is based in our San Francisco, CA office and requires regular in-office presence in accordance with company policy. 

What You'll Do

Integrated Strategy & Planning

• Lead Fellow's integrated marketing strategy, aligning brand, product, influencer, PR, digital, retail, and performance channels.
• Drive end-to-end campaign planning for product launches, seasonal moments, and key brand initiatives.
• Develop integrated briefs that unify Creative, Influencer, PR, Performance, E-commerce, and Retail teams.
• Define campaign objectives, KPIs, and success metrics across the full funnel. 

Influencer Marketing (Direct Ownership)

• Lead Fellow's Influencer Program strategy and execution across platforms (Instagram, TikTok, YouTube, emerging channels).
• Build and scale a tiered creator ecosystem (nano → macro → cultural tastemakers).
• Oversee influencer sourcing, outreach, contracts, budgets, and usage rights.
• Ensure influencer content aligns with Fellow's premium, minimalist, design-forward brand.
• Partner with Performance Marketing to leverage creator content for paid amplification.
• Track and optimize influencer performance across CPM, engagement, content value, and downstream impact.

Public Relations (Direct Ownership, Agency Management)

• Drive Fellow's PR strategy, positioning the brand at the intersection of design, lifestyle, coffee culture, and innovation.
• Manage PR agency partners and/or internal resources.
• Lead press strategy for product launches, brand moments, partnerships, and cultural initiatives.
• Build and maintain strong media relationships across design, lifestyle, food & beverage, and business outlets.
• Ensure PR storytelling is integrated with influencer, social, and campaign narratives.

Campaign Execution & Budget Management

• Oversee execution of campaigns across owned, earned, and paid channels.
• Ensure cohesive storytelling, timing, and messaging across influencer, PR, social, email, site, and retail.
• Partner closely with Creative to bring campaigns to life with consistency and craft.
• Drive flawless launch execution with clear timelines, milestones, and accountability.

Performance & Optimization

• Track integrated campaign performance, synthesizing insights across influencer, PR, and paid channels.
• Balance brand health metrics (awareness, consideration, share of voice) with performance outcomes (traffic, conversion, revenue).
• Optimize campaigns based on data, testing new formats, platforms, and creator/media strategies.
• Build reporting frameworks that clearly communicate impact to leadership.

Team & Cross-Functional Leadership

• Manage 1+ direct reports and agency partners, with potential to grow the team over time.
• Build scalable processes, playbooks, and calendars for integrated execution.
• Serve as a key connector between Marketing, Creative, Product, E-commerce, Retail, and Operations.
• Mentor and develop a high-performing, collaborative team.

Qualifications

Experience

• 6–12+ years of experience in integrated marketing, brand marketing, or growth marketing.
• Proven experience leading Influencer Marketing and PR for premium consumer brands.
• Strong track record of launching products and scaling integrated, earned-led campaigns.
• Experience managing budgets, teams, and agency partners.

Skills & Mindset

• Strategic, creative thinker with strong operational discipline.
• Deep understanding of influencer ecosystems, media relations, and cultural marketing.
• Strong creative instincts with a sharp eye for design and storytelling.
• Data-driven and comfortable using insights to guide decisions.
• Exceptional communicator, relationship builder, and people leader.
• Thrives in fast-moving, highly collaborative environments.

Bonus Points

• Experience in DTC or omnichannel retail.
• Background in design-led, lifestyle, or premium home brands.
• Passion for coffee, design, and elevating everyday rituals ☕️

Why You'll Love This Role

• A creative, fast-moving environment where ideas turn into action
• Competitive compensation including employee equity plan
• Generous paid time off plan
• 401k with company contribution after 6 months of employment
• Medical/dental/vision insurance
• Better Yourself Wellness credit & Better Your Community donation matching
• Monthly Fitness Stipend
• Summer Fridays
• Paid Parental Leave
• Generous discount on Fellow products
• Best coffee anywhere

Salary Range: $160,000–$190,000 (final offer dependent on level and experience). Plus, bonus and equity package.

Our highest goal at Fellow is creating a safe, inclusive, and rewarding environment where everyone can bring their whole selves to work and thrive. We are committed to building diverse teams and strongly encourage people from underrepresented groups, including but not limited to women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

Fellow is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity, gender expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-MM1
#LI-Hybrid
P24882

 ABOUT YOU AND THE ROLE 

We are seeking two Hardware Test Engineering Manager roles to lead the strategy, development, and execution of hardware validation and test activities across the product lifecycle. These roles require hands-on technical expertise and people leadership, ensuring high-quality, reliable hardware products delivered on schedule. The two roles within Powertrain team are:

• Energy and Power: batteries, cells, charging, power distribution, energy safety
• Electric Drivetrain: electric propulsion, motors, propellers, electromechanical systems. 

You will be responsible for leading a team of multidisciplinary engineers, developing world-class test methods, equipment, and execution of hardware testing. This role is for the full lifecycle of hardware development, from performance testing to find the limits of the hardware, system-level performance tests, durability and environmental survivability, and the development of automated hardware testing for production line applications.

You will act as a player-coach who has an area of expertise in either batteries or electric propulsion, and is comfortable providing strategic vision as well as being in the weeds of the team's designs, builds, analysis and reviews. You will help Zipline evolve its hardware testing philosophy and capacity, and grow the team in the process. The success of this team is vital to the success of Zipline overall.

This effort will enable Zipline’s impact to expand from 100’s of thousand deliveries/year to 100’s of millions in a wide variety of environmental conditions around the world.

WHAT YOU'LL DO

• Lead a team of test engineers and specialists responsible for powertrain testing.
• This group is responsible for:
• Demonstrating the ultimate capability of powertrain hardware, including batteries, cells, power distribution units, electric propulsion units, and electromechanical actuators. 
• Contributing to the overall intuition of the engineering team through close involvement in design reviews, prototyping, and testing of components and assemblies.
• Designing, building, operating, purchasing and maintaining test equipment.
• Developing strategies and test campaigns to efficiently evaluate function, reliability and safety of critical components and assemblies.
• Developing calculations for damage and fatigue to replicate flight conditions in ground-based test methods. 
• Root causing failures alongside design engineers and working to create elegant solutions.
• Recreate system-level effects including off-nominal scenarios and safety tests.
• Raise the bar for the existing team by creating a vision for the future of the team based on company goals, and implementing strategies to achieve outcomes.
• Develop laboratory grade test setups for either of:
• Battery Testing including safety testing and thermal runaway testing
• Cell Testing for cell cycle life and performance optimization
• Motor Testing including dynamometer development and motor characterization
• Propeller Testing including aerodynamic characterization
• Scope out areas where growth is needed and make key hires that revolutionize the quality and pace of work 

 To Achieve This You Will

• Leverage your technical leadership experience in relevant fields to establish a team culture that biases towards action and tests ideas to achieve radically simple and reliable designs.
• Motivate your team with a clear vision and create ambitious plans for your team’s work while holding a high bar for technical quality
• Build your team by hiring world class engineers

What You'll Bring

• Past success leading engineering teams to rapidly develop first of its kind hardware and deploy into the field with the level of rigor that a high volume or safety critical application requires.
• Deep technical depth in test hardware design and interfacing with software and automation, structures, mechanisms, and how to rapidly and effectively test for performance, capability, and reliability
• Enthusiasm for building a team - finding and convincing top talent to join you in your work.
• Past success managing and developing an excellent team of engineers.
• Past success bringing products through the full product development life cycle

Required Qualifications

• Bachelor’s or Master's degree in Electrical Engineering, Computer Engineering, Mechanical Engineering, or related field
• 10+ years of experience in hardware test, validation, or reliability engineering
• 3+ years of people management or technical leadership experience
• Strong understanding of hardware design, electronics, and system-level testing. 
• Strong understanding of fatigue analysis, damage models, material properties. 
• Strong understanding of test acceleration methods and principles
• Expertise in either:
• Battery and cell testing, especially for mass sensitive applications
• Motors and Electro-magnetics
• Propeller and Aerodynamics
• Familiarity with scripting, automation tools, and the automation of data analysis (Python preferred)

What Else You Need to Know
The starting cash range for this role is $145,000 – $225,000. Please note that these are starting salary ranges that represent multiple internal levels. The final cash pay will depend on experience, qualifications, skills, location, and projected impact. Total compensation will also include equity, incentives, and benefits such as medical, dental, vision, paid time off, and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply.

Please note that this role is based in South San Francisco; a remote option is not available.

About the Team

Our engineering team is made up of people from varied industries, including engineers who built and scaled large, well known organizations. We build modern software with modern techniques like TDD, continuous delivery, DevOps, and service-oriented architecture. Cross-functional partnerships are deeply meaningful to us and are how we’ve built up immense trust with the people running the business. We focus on high-value products that solve clearly identified problems and are designed in a sustainable way so that value continues to deliver in the long term. In fact, some of our proudest moments come from solving business problems without writing a line of code. 

About the Role

We are seeking a skilled and visionary Fulfillment Engineering Manager to lead a team of talented engineers in revolutionizing our fulfillment systems. This role involves driving innovation and transformation across core areas, including Order Management (OMS), Inventory Management, Warehouse Management (WMS), and Transportation Management Systems (TMS). In this role, you will oversee the development, support, and optimization of solutions that streamline fulfillment operations, enhance the fulfillment experience, and deliver measurable business impact. This position requires a blend of technical expertise, team leadership, and strategic planning. You will work closely with cross-functional teams, including operations, product, and algorithms, to design and implement scalable systems that meet the demands of a rapidly evolving business landscape.

We are a distributed team that collaborates across 4 time-zones and we love building relationships that enable everyone to learn & ask questions. With a strong focus on growth and personal development, Stitch Fix is the ideal place to develop your skills in an environment that is built on mutual trust and respect.

About the Technology

Technologies we rely on to pursue solutions to business problems include:

• Go-Lang
• Ruby and Ruby on Rails
• Kafka 
• RabbitMQ
• Redis
• Postgres
• We use GitHub, Slack, and video conferencing extensively to collaborate.
• We value pull requests, one-pagers, and screencasts to develop rapid prototypes that demonstrate new features.
• Our workflow depends on testing and Continuous Integration—we rely on automated tests and deployment.
• We have a distributed, service-oriented architecture—we’re using tools like Kafka, RabbitMQ, ElasticSearch, REST services, and GraphQL to scale our team and software.

You're excited about this opportunity because you will…

• You will manage, mentor, and inspire a team of engineers, fostering a culture of collaboration, innovation, and growth by challenging them to do their best work.
• You will define priorities and deliverables for projects that optimize fulfilment systems, ensuring alignment with business goals.
• You will partner with product managers, operations, and algorithms teams to continuously improve fulfillment processes and customer delivery experiences.
• You will ensure system reliability, scalability, and performance, minimizing disruptions to daily operations.
• You will drive initiatives to modernize fulfillment systems, improve workflows, and reduce inefficiencies.
• You will act as a key point of contact for stakeholders, providing updates on team progress, challenges, and milestones.
• You will find, hire, and develop people that compliment each other as a diverse, inclusive team.
• You will facilitate technical design discussions, remove blockers and align stakeholders.
• You will inspire an atmosphere of continuous improvement by serving as a coach, mentor, and technical advisor.

We’re excited about you because…

• You have experience with warehouse management systems, order management systems, transportation management systems, distribution center software, or similar solutions.
• You bring 3+ years of experience building and scaling real-time solutions, including 1-2+ years managing high-performing engineering teams.
• Your experience leading distributed teams across multiple time zones is a strong plus.
• You have a proven track record of delivering impactful, customer-focused solutions aligned with business objectives
• You have extensive hands-on experience with one of the widely used programming languages, such as Golang, Java, or similar.
• You are passionate about mentoring team members and supporting their professional growth.
• You prioritize clear, honest communication and build strong, collaborative teams based on trust and autonomy.
• You excel at setting and communicating clear priorities to your team and cross-functional partners.
• You are flexible, pragmatic, and committed to building high-quality solutions that meet user needs.
• You have experience refining development processes to improve team efficiency and outcomes.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About this role

We are seeking a highly motivated and detail-oriented General Ledger Staff Accountant to join our team. The ideal candidate will have experience with general ledger accounting and month-end close. In this role, you’ll support core accounting operations, ensure accurate financial reporting, and help scale processes. You’ll work cross-functionally and play a key role in maintaining the integrity of our financial data. This role will report directly to the Senior Accounting Manager. 

What you’ll do 

• Prepare and post journal entries and maintain the general ledger
• Perform monthly, quarterly, and year-end close activities
• Reconcile balance sheet accounts (cash, accruals, prepaid expenses, fixed assets, etc.)
• Support financial reporting and variance analysis
• Assist with audit preparation (external audits, SOX/internal controls if applicable)
• Partner with cross-functional teams (FP&A, Revenue, Tax, etc.) to ensure accurate accounting treatment
• Ensure compliance with GAAP and internal policies
• Ad hoc accounting projects and requests, as needed
• Identify and implement opportunities to use AI and automation to streamline workflows, reduce manual work, and enhance data insights

Qualifications

• Staff Accountant with 1-2 years of experience in general ledger accounting 
• Experience with NetSuite or a similar ERP system (Oracle, SAP) 
• Good understanding of GAAP
• Bachelor's degree or equivalent in Accounting
• Proficient in Microsoft Excel and other accounting software
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

What Success Looks Like

• Accurate and timely close cycles
• Clean reconciliations with clear supporting documentation
• Improved efficiency in accounting processes
• Strong collaboration with cross-functional partners
• Uses tools like AI to simplify work and help the team move faster

Salary Range

San Francisco: the pay range for this role is $88,000 to $121,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About Zipline 

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain. 

About the Role:

As the Regional Construction Manager you will own and drive all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes managing the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work closely with the broader Deployment and Construction team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

WHAT YOU’LL DO

• Manage construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

WHAT YOU’LL BRING

• Bachelor’s degree in Civil, Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 6+  years of experience in real estate development or construction.
• Proven ability to manage entitlements and permits for infrastructure projects in collaboration with customers’ Real Estate and Construction teams.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• 4+ years of experience working with external design teams (Architectural, Structural, Civil, MEPs) on commercial real estate or construction projects.
• Familiarity with working alongside Authorities Having Jurisdiction (AHJs) to navigate permitting and inspection processes.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in West Coast Region, an travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

About the Role

As the Associate Regional Construction Manager you be a key stakeholder in driving all aspects of project construction to establish Zipline’s ground infrastructure in the region. This includes supporting the entire process from contractor evaluation, contracting and bid evaluation, design review in partnership with our engineering teams, through to full scope site construction management and project competition  and oversight in partnership with our Service Operations and Superintendent teams. You’ll work as a lead to the Construction Management team in region and with the broader Deployment team, Real Estate and Government Affairs teams, Finance, Legal, and Engineering to build strong relationships with key stakeholders and secure the necessary approvals to expand our network.

You will lead negotiations, manage external vendors, and ensure project timelines are met, all while maintaining alignment with Zipline’s strategic goals. Zipline’s Community Engagement and Legal teams will support you in fostering local partnerships and navigating jurisdictional processes to fast-track approvals.

This role is well suited to an early career Construction Manager looking to take on more scope, responsibility and ownership across the entire project lifecycle - if you are looking to do more, see more and own more this is the job for you!

What You'll Do

• Support construction projects, site infrastructure installments, construction contractors, and additional real estate development projects ensuring schedule and cost targets are met or beaten.
• Develop and lead improvements to construction methods and processes.
• Develop and lead pre-construction strategies to streamline entitlements and permits for our ground infrastructure.
• Build and maintain strong relationships with City Managers, staff, and City Council members and inspectors to facilitate smooth approvals and permit completion from Planning and Zoning commissions and AHJ’s. 
• Collaborate closely with jurisdictions, land use counsel, and our Legal team to create pathways for drone delivery in evolving regulatory landscapes.
• Work with customer real estate teams to seamlessly integrate Zipline systems into both existing and newly designed infrastructure.
• Source and foster relationships with external stakeholders, including local jurisdictions, utilities, and contractors.
• Identify and mitigate risks associated with pre-construction and construction phases.
• Engage with partners’ Real Estate and Government Affairs teams to ensure alignment on expectations and timelines.
• Source and manage general contractors and subcontractors across various trades (construction, assembly, electrical) during bid, pre-construction, construction and site commissioning project phases. 

What You'll Bring

• Bachelor’s degree in Engineering (Civil, Mechanical, Structural), Real Estate Development, Finance, Business Administration, Urban Planning, Architecture, Construction Management, or a related field 
• 3+  years of experience in real estate development or construction.
• Strong communication skills with the ability to align internal stakeholders on project requirements and provide leadership with regular updates on challenges, risks, and opportunities.
• Familiarity with construction software such as Bluebeam, Procore, and similar tools.
• Ability to travel frequently 75%+ with a near term focus in West Coast Region, and travel to our head offices in California and other domestic states, and possible international travel to support expansion projects.
• Must be eligible to work in the U.S.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMA’s, or our website!

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the role

Agentic Commerce is the most significant shift in digital payments since mobile. We are moving from a world where humans click "buy" to a world where AI agents negotiate, book, and transact on our behalf.

We are looking for a strategic commercial operator to help define and execute Adyen’s Go-to-Market strategy for this emerging channel. You will not just be selling a product, you will be building the playbook for how the world’s largest enterprises accept payments from AI agents.

This is a rare opportunity to sit at the intersection of Commercial GTM Strategy, Account Management, and Product. You will work closely with Adyen’s leadership to take our "Universal Translator" strategy to the market.

What you’ll do

• Define the Playbook: You will take our Agentic Commerce offering from "Pilot" to "Scale." This means identifying the right first-mover merchants, structuring the commercial approach, and creating the feedback loop between the market and our Product team.
• Consult, Don’t Just Sell: You will act as a trusted advisor to C-level stakeholders at our largest merchants, helping them navigate the hype, understand the infrastructure risks (fraud, identity), and architect their data feeds for the agentic economy.
• Orchestrate the Ecosystem: You will be the commercial bridge between our merchants and the major AI platforms (OpenAI, Google, etc.), ensuring Adyen remains the neutral connector in a fragmented ecosystem.
• Enable the Organization: You will turn your learnings into a GTM engine, collaborating with marketing to train our wider Sales and Account Management teams to speak fluently about tokens, LLMs, and agentic protocols.
• Protect the Merchant: You will champion our "Merchant-First" principles, ensuring that as protocols evolve, they prioritize merchant control, data privacy, and liability protection.
• The Innovation Lab: You will be operating in the epicenter of the AI boom. Your focus will be on securing and managing high-velocity pilots with US-based AI platforms (San Francisco/Seattle/New York).
• Speed to Market: You will help our largest US enterprise merchants (Retail, Mobility, Platforms) launch their first "Instant Checkout" use cases, moving quickly to capture early market share.

Who you are

• A Strategic Builder: You are comfortable working with ambiguity. You don't need a finished brochure to have a commercial conversation; you can co-create a solution with a client.
• Commercially Sharp: You have a track record of navigating complex enterprise organizations and driving strategic initiatives that result in real volume, not just press releases.
• Technically Fluent: You can explain the difference between a Network Token and a Virtual Card to a CFO, and debate API schemas with a Product Manager. You understand the nuances of the payments stack.
• Curious about AI infrastructure: You are not an ML engineer, but you follow how agentic systems are evolving - agentic frameworks, how AI agents make decisions and initiate transactions. Familiarity with emerging agent protocols and how model providers are approaching commerce is a plus. 
• Anti-Hype: You cut through the noise. You focus on solving real operational problems (inventory visibility, authentication, liability) rather than selling science fiction.
• Collaborative: You thrive in a flat structure. You will be working closely across Commercial, Product, Legal, and Partnerships teams to clear hurdles, resolve challenges in real-time.
• Experience: 6-8 years of experience in commercial-facing or GTM strategy roles. Previous experience in payments or financial technology is a plus

Why now?

Agentic commerce is in its infrastructure phase. The protocols, standards, and commercial models are being written and tested right now. In this role, you won't be executing an established playbook, you will be authoring it. Adyen processes payments for many of the world's largest, most sophisticated enterprises, which means the decisions we make here will shape how AI-initiated transactions work at scale, not just in theory.

The annual base salary range for this role is $190,000 - $240,000 + RSUs. To learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

San Francisco 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco office (three days in-office per week). We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

About Zipline 

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are.

From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. 

The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain. 

About this role

Zipline’s infrastructure does not map cleanly to standard construction approaches. This role is responsible for improving how we design and execute construction by identifying risks early and developing better ways to build.

The Construction Innovation Manager is an experienced construction leader who operates across projects. You will evaluate upcoming work, identify where standard approaches will break down, and implement solutions that improve cost, schedule, and scalability.

You will also step into active projects as needed to resolve issues, recover schedules, and support execution.

This position is based out of our office in South San Francisco with intermittent travel within California and the USA. 

What you’ll do

• Review upcoming and active projects to identify:
• Execution risks
• Schedule constraints
• Cost drivers
• Develop and implement improvements to construction methods and processes
• Evaluate standard industry practices and determine:
• When they should be applied
• When they should be adapted or replaced
• Support construction and deployment teams with:
• Constructability feedback
• Sequencing and scheduling improvements
• Lead targeted efforts to:
• Recover slipping schedules
• Reduce cost
• Resolve complex field issues
• Step into projects as needed to:
• Remove blockers
• Re-align execution plans
• Drive progress
• Identify opportunities for:
• Standardization
• Prefabrication
• Improved vendor strategies
• Tooling to improve construction quality & placement accuracy for Zipline hardware
• Capture and implement lessons learned across projects
  
  

• Understand our internal and external customer’s business and needs and work with our internal engineering and business teams to refine and roadmap necessary changes to ensure the successful deployment of the Ground Systems infrastructure. 
• Source and develop relationships with outside organizations (local jurisdiction, utilities, contractors, OEM and material suppliers etc).
• Evaluate all options and a lean budget, select best vendors to ensure reliable and quality services and products.
• Understand and mitigate the preconstruction, construction, operational and sustaining  risks associated with each project. 
• Interact directly with internal and external partners and stakeholders as needed. 
• Domestic travel to project sites expected on an ad-hoc basis. 

What you’ll bring

• 6–10+ years of experience in construction management or infrastructure delivery
• Experience delivering complex, multi-disciplinary projects
• Strong understanding of construction across multiple trades (civil, structural, electrical, site work)
• Ability to evaluate and improve construction methods and execution strategies
• Ability to analyze and optimize construction schedules
• Track record of solving ambiguous, high-impact problems
• Experience supporting both:
• Planning and design phases
• Field execution
• Willingness to take ownership of urgent or high-priority issues
• Clear communication and ability to work across teams
• Strong candidates should have excellent communications skills to:
• Drive internal alignment of requirements for projects based on business needs.
• Provide leadership team with updates on scope, schedule and budgets. 
• Drive external parties for the implementation of real estate projects. 
• The individual will be based at Zipline's headquarters in South San Francisco and will be expected to travel intermittently to implement Zipline's expansion in multiple metros across the US and internationally .
• Must be eligible to work in the US.

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About the Role

As the Styling Enablement Program / Project Manager, you will play a critical role in driving execution across high-impact initiatives that shape how Styling operates and scales. This role is responsible for translating strategy into action by managing complex, cross-functional programs that support platform evolution, new ways of working, and improved experiences for both clients and stylists.

This is an opportunity to create meaningful impact by enabling parallel execution of enterprise priorities, strengthening delivery discipline, and helping the organization move faster without sacrificing quality or stability.

Reporting to the Director of Styling Enablement & Planning, you will partner closely with leaders and teams across Product, Engineering, Data Science, Workforce Management, Operations, and Client Support. Your ability to manage ambiguity, align stakeholders, and deliver clear outcomes will directly contribute to Stitch Fix’s continued evolution toward more proactive, AI-powered, and relationship-driven styling.

You're excited about this opportunity because you will…

• Lead end-to-end program management for complex, cross-functional initiatives that impact Styling and the client experience
• Translate strategic priorities into clear project plans, identifying milestones, dependencies, and success metrics
• Drive cross-functional execution across teams, ensuring alignment, maintaining momentum, and holding work accountable to timelines and outcomes
• Proactively identify risks, dependencies, and blockers, and drive timely resolution to keep initiatives on track
• Use data and analysis to inform decisions, prioritize work, and ensure initiatives are grounded in clear business impact
• Enable multiple initiatives to move forward in parallel by improving coordination, clarity, and decision-making
• Develop clear, executive-ready communication on progress, risks, and key decisions
• Own the day-to-day mechanics of program delivery, including tracking progress, driving accountability, and ensuring teams can execute effectively in a complex, interdependent environment
• Support change management and adoption in partnership with enablement and communications teams
• Champion AI integration to evolve program  workflows and enhance data-driven decision-making

We’re excited about you because…

• You have 4–6+ years of experience in program management, operations, enablement, or a related role supporting complex, cross-functional initiatives
• You have a proven track record of managing work from concept through delivery, balancing competing priorities in dynamic environments
• You excel at building strong partnerships and influencing without authority across diverse teams
• You are highly organized and detail-oriented, with the ability to see both the big picture and the execution details
• You communicate clearly and confidently, tailoring messages for different audiences, including senior leaders
• You are comfortable navigating ambiguity and bringing structure to complex problems
• You are proactive, solutions-oriented, and motivated by creating clarity and momentum
• Above all, you are bright, kind, and motivated to make an impact

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Product Manager, Marketplaces & Partnerships

Location: Remote (Pacific Time zone working hours) or Hybrid (San Francisco Bay Area, CA)

itD is seeking a Product Manager in Marketplaces & Partnerships to join our Retail consulting services practice.

In this role, the ideal candidate will work with a leading retail client in the Marketplaces & Partnerships domain, helping drive high-impact initiatives across partner-facing experiences and integrations that expand assortment, reach, and customer value through third-party partners.

You will partner closely with Business Development, Legal, Finance, Operations, Customer Service, Engineering, Data/Analytics, and external partner teams to deliver scalable capabilities and measurable business outcomes. This role operates in a fast-paced, high-volume environment supporting multiple partners simultaneously — balancing onboarding timelines, technical integration needs, operational readiness, and customer experience quality across U.S. and Canada digital platforms.

Responsibilities

• Partner with the Senior Product Manager to shape near-term priorities and translate Marketplaces & Partnerships strategy into a clearly sequenced execution plan, owning delivery for assigned product areas and partner workstreams.
• Lead partner onboarding from discovery through launch: requirements definition, solution design, operational readiness, go-to-market coordination, and post-launch optimization.
• Work with Engineering and partner technical teams to deliver scalable integrations (e.g., APIs, feeds, webhooks, and data exchange), including authentication, data quality, and observability.
• Own the end-to-end partner experience across critical journeys such as catalog ingestion, pricing and promotions, inventory/availability, order routing, cancellations/returns, customer service handoffs, and settlement considerations in partnership with Finance.
• Establish and maintain partner operating rhythms: status reporting, escalation paths, release planning, and shared success metrics.
• Manage prioritization and trade-offs across multiple partners and internal stakeholders; proactively surface risks, dependencies, and resourcing needs in a fast-paced environment.
• Define, monitor, and analyze KPIs (e.g., onboard time, catalog health, in-stock rate, order defect rate, cancellation/return rate, customer contact rate, and partner SLA adherence) to inform data-driven product decisions.
• Drive continuous improvement via experimentation, playbooks, and automation that reduce manual effort and improve partner scale.
• Use AI-assisted delivery (including coding agents) as a repeatable practice to accelerate PM and engineering throughput: generate first drafts (PRDs, user stories, acceptance criteria, release notes), validate outputs with data and SMEs, and define guardrails for privacy/security, partner data handling, and human-in-the-loop approvals for high-risk or customer-impacting changes.
• Create clear documentation (PRDs, user stories, process flows) and communicate product decisions and trade-offs to business, technical, and external partner audiences.

Internal Responsibilities

• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Attend internal itD networking and practice community events (in person and virtual).
• Work with leadership on career fast-track opportunities.

Required Qualifications and Skills

• Proven ability to operate in a fast-paced environment, managing multiple concurrent partner workstreams while maintaining high quality and clear communication.
• Strong cross-functional leadership with the ability to influence Business Development, Operations, Legal/Compliance, Finance, Customer Service, and Engineering partners without direct authority.
• Solid understanding of technical integration concepts (APIs, data feeds, webhooks, data quality, monitoring/alerts) and ability to translate constraints into great customer and partner experiences.
• Analytical and metrics-driven; able to define KPIs, build/interpret dashboards, and use data to prioritize and evaluate success.
• Demonstrated, hands-on experience using AI-assisted development tools and coding agents to support product delivery, with an understanding of key risks (hallucinations, privacy/security, IP, and data leakage) and the ability to define appropriate mitigations.
• Excellent written and verbal communication skills; comfortable presenting product strategy, priorities, and trade-offs to senior leadership and external partner stakeholders.
• Nimble and resourceful — comfortable hunting down information, asking the right questions, and contributing from day one with limited oversight.

Minimum Qualifications and Skills

• 4–6 years of experience in Product Management or a related role.
• Experience building and scaling partner-facing products (e.g., onboarding workflows, developer experiences, APIs/feeds, SLAs) and working directly with external partners or vendors.
• Background in ecommerce, marketplaces, platform, or partner/integration domains strongly preferred.
• Exposure to loyalty, order fulfillment, or omnichannel/stores experience is a valuable advantage.
• Familiarity with Agile delivery models and common collaboration tools (e.g., JIRA, Confluence, Slack, MS Teams).

Education

Bachelor's Degree required (or comparable professional experience); MBA preferred but not required.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s global demand campaigns team delivers marketing campaigns that drive awareness and engagement for our audiences, solutions, and products worldwide. Working closely with sales and marketing teams, our campaigns support Stripe’s larger business objectives and deliver impact. We build, deliver, monitor, and evolve campaign delivery across a broad suite of content, tactics, and channels. Using a broad suite of metrics, we continuously measure our work and refine our strategies to improve outreach, enhance the customer journey, and support revenue growth for the organization.

What you’ll do

In this role you’ll quarterback the integrated campaign strategies, plans, and playbooks focused on startups and AI companies. You’ll champion the needs of these audiences, holding deep market and audience insight and direct business accountability. You’ll lead a large, global, cross-functional workstream to build campaign strategies and content, then work with regional teams to craft local strategies and to deliver activations through integrated channels. You’ll capture performance against all of your efforts, analyze results, and share learnings to drive continuous improvement and impact. Ultimately, you’ll be accountable for acquisition, engagement, and pipeline growth.

The ideal candidate

• Holds expert-level knowledge of the startup and AI company landscape
• Has proven expertise crafting and delivering global, audience-focused campaign strategies
• Excels in leading and driving large, complex, global campaigns or programs
• Has strong analytics skills, with the ability to interpret, analyze, and communicate campaign performance across marketing and sales KPIs
• Works with and influences across cross-functional stakeholder groups, including senior sales, marketing, and product leaders
• “Sees around corners”; anticipates and unblocks challenges, stays ahead of market/audience trends, and anticipates regional/country needs and nuance
• Understands modern storytelling and content trends, and can translate those into thoughtful, resonant campaign strategies
• Is agile, iterative, AI-fluent, and comfortable with ambiguity and high growth environments

Responsibilities

• Own the overall campaign strategy and plan for startups and AI companies, and drive the global, cross-functional workstream for activation and impact
• Partner with comms, product marketing, channel teams, regional and field marketing, partner marketing, sales teams, and more to define and implement campaigns.
• Work with regional marketing to ensure local relevance and advise on campaign delivery
• Use your multi-channel expertise to deliver campaigns via digital, web, email, online events, direct mail, social, events, sales plays, and more, all in partnership with functional and regional teams
• Partner with product marketing and content/editorial teams to develop compelling, relevant campaign materials and content sets, including whitepapers, guides, blogs, checklists, interactive content, promotions/offers, etc.
• Use and/or recommend leading tools to improve or accelerate the work of the campaigns function
• Act as an expert for your owned audience/solution to champion market trends, competitive context, and customer insights, ultimately shaping all industry campaign strategies.
• Track, analyze, and report on campaign performance metrics with a focus on lead generation, pipeline, and target account penetration. Share learnings regularly to improve overall campaign efficacy.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of enterprise B2B marketing experience that includes some mix of integrated campaigns, content marketing, regional/field marketing, and/or account-based marketing, with demonstrated increase in scope
• Expert-level knowledge of the startup and AI landscape
• Proven expertise in partnering with regional marketing and sales teams to build, grow, and develop pipeline
• Analytical acumen, with the ability to build, interpret, and adjust measurement tools and data
• Exceptional presentation, writing, and communication skills, especially to executive stakeholders
• Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder groups
• Ability to build campaigns and programs from the ground, orchestrating many moving parts across disparate functions

Preferred qualifications

• Experience at a highly dynamic, fast-growing growth tech company
• Experience in the payments, financial technology, or adjacent industries or marketing FinTech solutions 
• Integrated campaigns experience focused on select audiences: enterprise and industries (retail, media/entertainment/gaming, financial services, insurance, travel/hospitality/leisure), SMB/mid-market, SaaS platforms, startups
• Product campaigns experience focused on payments, fraud, financial services, and/or embedded finance

The role:

SoFi is seeking a Transactions Manager to join our Capital Markets team. In this role, you will be the point person working with a cross-functional internal team of capital markets, treasury, investor relations, legal and IT team members together with external constituencies including broker-dealers, investors and rating agencies to execute Capital Markets’ transactions.

What you’ll do:

• Manage the broadly syndicated asset-backed securitization transaction program across SoFi Products, including (but not limited to) selecting and optimizing loan pools, optimization of structures, preparing and reviewing marketing materials, managing internal reporting needs,coordinating with multiple counterparts, and additional quantitative and qualitative analyses and content delivery for a variety of audiences.
• In partnership with internal and external counsel, review and negotiate transactional terms through to execution.
• Collaborate and provide strategic support to internal stakeholders such as credit, legal, engineering, product, treasury, accounting, servicing and finance.
• Assist with the content preparation, communication, correspondence, and due diligence processes for external stakeholders including investors, lenders, rating agencies, data systems providers, law firms, trustees, custodians, and accounting firms.
• Other ad hoc support as needed requested relating to whole loan sales, asset backed securitizations, new products, securities financing, unsecured lines of credit, and any other future financing initiatives of the company.

What you’ll need:

• 8+ years of relevant experience desired, primarily in capital markets and ABS execution
• Experience with retail tokenization, a plus
• BS/BA in business, finance, accounting, economics or similar technical field
• Excellent work ethic and willingness to contribute broadly to achieve team and company objectives   
• Strong verbal and written communication as well as technical and organizational skills
• Strong analytical skills with attention to detail
• Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms
• High level of proficiency with Microsoft Office suite (particularly in Excel, PowerPoint)
• Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc.
• Previous experience with asset-backed securitization data sets a plus:  Bloomberg, Intex, DV01, etc.

About tvScientific

We are the first CTV advertising platform purpose-built for performance marketers. For game developers and publishers, we bridge the gap between massive TV reach and granular User Acquisition (UA) metrics. Built by ad-tech veterans, our platform combines media buying, optimization, and MMP attribution to help gaming brands automate CTV campaigns, drive app installs, and maximize Return on Ad Spend (ROAS).

Join the tvScientific team as a Senior Account Manager, where you'll lead strategic client relationships, drive revenue growth, and ensure client success on our cutting-edge platform.

As a Senior Account Manager on our team, you'll be responsible for managing a portfolio of key client accounts, developing and executing strategic account plans, and driving revenue growth through upsell, cross-sell, and retention initiatives. You'll leverage your expertise in performance marketing and CTV advertising to deliver exceptional value to our clients, exceed revenue targets, and contribute to the overall growth and success of our organization.

What you'll do:

• Lead and manage a portfolio of key client accounts, spanning various industries including retail, leisure, and tech-adjacent sectors.
• Launch, serve, and optimize campaigns for clients, ensuring maximum ROI and campaign success.
• Proactively pick up the phone and engage in meaningful conversations with customers and agencies about digital media, including CTV advertising.
• Develop and execute strategic account plans to drive revenue growth, retention, and expansion opportunities within existing client accounts.
• Identify and capitalize on upsell and cross-sell opportunities, leveraging your digital media and advertising experience to maximize revenue potential.
• Collaborate closely with internal teams, including sales, product, and support, to ensure seamless execution of client campaigns and initiatives.
• Monitor and analyze campaign performance metrics, providing insights and recommendations to optimize client campaigns and drive superior results.
• Act as a trusted advisor to clients, providing expert guidance, industry insights, and best practices to help them achieve their advertising objectives.
• Stay informed about industry trends, market dynamics, and competitive landscape to anticipate client needs and proactively address challenges.
• Provide mentorship and support to junior account management team members.
• Use AI to speed up optimizations: Leverage AI tools to quickly spot performance drivers and issues (e.g., ROAS trends, creative fatigue, pacing) and turn them into clear optimization actions for clients.

What we're looking for:

• Extensive experience (5+ years) in sales or account management in the digital advertising or performance marketing industry.
• 1+ years management experience and proven track record of managing a world-class sales or account management team, including forecasting experience and achieving or exceeding revenue goals.
• Strong understanding of the digital media and advertising landscape, with experience talking to customers and agencies about digital media, including CTV advertising.
• Experience with digital media platforms, MMPs, or supporting tools, working with major agencies.
• Strong comfortability with data, with the ability to analyze campaign performance metrics and provide actionable insights.
• Curious mindset with a propensity to ask a lot of questions and seek opportunities for growth.
• Exceptional communication and interpersonal skills, with the ability to build rapport, influence stakeholders, and navigate complex client relationships.
• Comfortable picking up the phone and engaging in conversations with customers and agencies about digital media.
• Strategic thinker with the ability to develop and execute account plans, identify opportunities, and drive initiatives to achieve business objectives.
• Results-driven and customer-focused, with a passion for delivering exceptional service and value to clients.
• AI-first, data-driven workflow: Comfortable using AI to accelerate analysis, forecasting, and client reporting while validating outputs against source-of-truth campaign and MMP data.
• Bachelor's degree in business, marketing, advertising, or related field.
• You May Also Have
• MBA or advanced degree in business or related field.
• Experience working with enterprise-level clients or agencies, managing complex accounts and large budgets.
• Certifications or training in digital advertising platforms, performance marketing, or related disciplines.

In-Office Requirement Statement:

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

#LI-REMOTE

#LI-LP1

The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities.

Essential Duties and Responsibilities:

• Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards.
• Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements.
• Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges.
• Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems.
• Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services.
• Assist with bidding activities.
• Review tenant billings for accuracy and approval; review aging reports and collections efforts.
• Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors.
• Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training.
• Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures.
• Assist with client communications; prepare and deliver timely, accurate, and complete reports.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
• Intermediate skills with Microsoft Office Suite required
• Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed
• Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions
• Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations
• Intermediate level of analytical and quantitative skills required
• Strong organizational skills with an inquisitive and entrepreneurial mindset
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Must possess the desire to lead and receive instruction on development of leadership skill set
• Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

Solution Consultant – Consumer Goods - West

At Anaplan, we believe the most powerful business transformations are led by people who are relentlessly curious and brave enough to challenge the status quo.  We are looking for an experienced Retail & Consumer Goods presales solution consultant who enjoys solving business problems with enterprise AI solutions. This isn't about demoing software; it's about architecting a new future for how the world's leading companies plan, decide and act.

Job Description

As a core Solution Consultant – Consumer Goods, you will join our presales team supporting our enterprise customers in the Consumer Goods industry.  You will be responsible for all aspects of the technical sales process by working directly with customers and collaborating with sales, domain specialists, business value consultants, product managers, customer success, and partners.

Why this role matters

• Decision Making is moving fast in the AI era. Business leaders are no longer looking for just cost control—they need forecasting automation, cross-functional alignment, and real-time insights. You’ll help them get there.
• You’ll work with decision-makers at Retail or Consumer Goods influencing outcomes that impact thousands of employees and billions in revenue.
• You’ll represent one of the fastest-growing enterprise AI platforms, with a commission structure and career path to match your ambition.
• You’ll be aligned to a select number of accounts to build deep relationships and expand our solutions across multiple lines of business.
• You’ll be working on the cutting edge of innovation to bring to life our vision of AI-driven scenario planning and analysis across a connected enterprise.

Your Responsibilities and Impact

• Partner with account executives on technical strategy and sales process for accounts in your territory.
• Be the technical solution expert across platform capabilities, including AI, data modeling and planning applications.
• Lead discovery sessions that move beyond features and functions to uncover critical business needs.
• Design and deliver tailored, narrative-driven demos that directly address customer pain points and showcase a clear vision for their future.
• Execute proof-of-concept workshops that prove Anaplan's value in the client's own context.
• Coordinate and align specialist and product teams to help position multi-product solutions and mature complex opportunities to close.
• Develop a multi-year technology vision and roadmap with your customers in cooperation with the Anaplan Customer Success team.
• Serve as the voice of the customer to our product management teams, ensuring your insights from the field shape the future of the Anaplan platform.

Your Qualifications

• 5+ years of experience in a presales, solution consulting, or business transformation role (SaaS/enterprise software preferred).
• Experience working with companies Consumer Goods industries.
• Strong Understanding of commercial planning, revenue growth management, trade promotional planning and supply planning including demand forecasting.
• Know how to collaborate with account executives and own the technical sales process, including account strategy, discovery, demos, solution roadmaps and other technical validation steps.
• Strong grasp of value-based selling and storytelling, not just showing features and functions.
• Skilled with problem solving at the intersection of technology and business.
• Proven ability to make complex ideas sound simple, clear, and persuasive.
• Knowledge of enterprise AI platforms, GenAI, Agentic frameworks, machine learning, and data integration.
• Hands-on experience with enterprise planning processes and solutions (e.g. Finance, Supply Chain, Workforce, Commercial Planning, Sales Performance) preferred
• Familiarity with EPM, CPM, BI, or ERP systems is a strong asset
• Prior industry experience with aligned accounts a plus

About The Role

We are very excited to be hiring a newly created Indirect Tax Manager role to join our fast-paced Accounting and Finance team. This is an exciting opportunity to join a leading drone logistics company that will tap into your existing knowledge while making meaningful contributions to the growth of the company. You will lead and manage the indirect tax area including but not limited to sales/use tax, property taxes, excise tax, etc. The Indirect Tax Manager will report to the Head of Tax.

What You'll Do

• Provide tax consultation to various business units and functions
• Research and resolve indirect tax issues with vendors and customers
• Prepare and file all indirect tax returns
• Prepare audit ready workpapers
• Prepare monthly tax account reconciliation
• Prepare tax technical research memo to support our tax position
• Manage and maintain the Avalara tax engine and reporting system
• Manage and maintain the indirect tax calendar to ensure timely filing of all tax returns and payments
• Lead and manage all indirect tax audits
• Lead all systems related effort that impacts the indirect tax area
• Collaborate with Head of Tax to develop and implement tax planning ideas
• Collaborate with the Accounting and Finance teams to address all indirect tax related matters
• Develop and lead internal indirect tax training sessions
• Provide tax development and updates to the Head of Tax and other business functions
• Register and maintain sales/use tax permits as new locations are added
• Work on ad hoc indirect tax projects as necessary
• Liaise and manage relationship with outside tax advisors
• Continue to enhance and improve internal control in the indirect tax area

What You'll Bring

• At least 7 years of indirect tax experience working with a multinational company with operations in multiple states and/or similar experience from an international public accounting firm
• Bachelor’s degree in Accounting, Finance, or related field
• Graduate degree or professional certification is a plus
• Strong analytical, problem-solving and organizational skills
• Excellent communication (oral and written) and interpersonal skills
• Ability to work in a fast-paced environment while being flexible as priority changes
• Experience with Avalara and NetSuite is highly preferred
• Experience with marketplace facilitator tax laws is a plus
• Proficient with other software such Checkpoint, Microsoft Office Suite, and/or Google G Suite specifically Excel and Google Sheet. 

What Else You Need to Know

This role is based out of our South San Francisco HQ.  Must be eligible to work in the US and travel globally as needed.

The starting cash range for this role is $150,000 - $180,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role  

Zipline is scaling drone production and flight operations by more than 20× over the next three years while maintaining best-in-class safety and reliability. You will own the entire supplier industrialization and supplier development engineering functions — building the team, processes, tools, and culture that make Zipline’s massive scale-up possible without compromising quality, delivery, or cost.  This role reports to the VP of Supply Chain, and will have 10-15 direct reports.

What You'll Do  

• Full accountability for supplier readiness: every new program and every major ramp must pass through your organization’s technical gates before volume commitments are made.
• Build and lead a world-class team of Supplier Quality Engineers (SQEs), Industrialization Engineers, and NPI/Development Engineers
• Design and enforce Zipline’s global Supplier Industrialization Framework from first principles:
• Advanced Product Quality Planning (APQP)
• Production Part Approval Process (PPAP) with Zipline-specific submission requirements (FAI (“First Article Inspection”), PSW (“Part Submission Warrant”), dimensional reports, material certifications, process capability, etc.)
• Process Failure Mode and Effects Analysis (PFMEA) moderation and risk buy-off methodology
• Run-at-Rate and ramp validation protocols
• Process capability roadmaps (Cpk targets, statistical process controls)
• Supplier scorecard system (OTD (“On-Time Delivery”), PPM (“Parts Per Million” defect rate), capacity utilization, cost-reduction delivery, risk)
• Digital interface collaboration with Software leadership to ensure issue tickets and RCCA are documented and routed back to suppliers
• Creation of robust, first-principles based should-cost modeling methodology. Build and maintain bottoms-up, parametric should-cost models for every critical commodity (carbon-fiber aero structures, high power density Li-ion battery packs, brushless propulsion motors, avionics/powertrain PCBAs, precision-machined flight-critical parts, ground systems hardware, etc). Your models will be the source of truth for commercial negotiation benchmarking, make-vs-buy decisions, and annual cost-reduction targets.
• Lead technical deep dives with suppliers on Design for Manufacturability/Assembly (DFM/A), automation ROI, tooling investment, and value-engineering initiatives driven directly from should-cost models.
• Develop dynamic capacity modeling tools that forecast supplier output 12–36 months forward under multiple demand scenarios, including the rate improvement action tracking systems needed to ensure industrialization risks are understood and mitigated
• Act as the final technical gatekeeper in Production Readiness Reviews (PRRs) and PPAP/FAI sign-off

Basic Qualifications

• Bachelor’s degree in Mechanical, Industrial, Aerospace, Manufacturing, or Electrical Engineering.
• 8-15+ years in supplier quality, supplier development, or manufacturing/industrialization engineering in safety-critical or regulated hardware.
• 8+ years directly managing and scaling technical teams of 10+ engineers (hiring, mentoring, org design, span-of-control optimization).
• Multiple end-to-end APQP (“Advanced Product Quality Planning”) and PPAP (“Production Part Approval Process”) cycles personally led from kick-off through PSW approval in aerospace, automotive Tier-1, medical device (Class II/III), or high-volume consumer electronics.
• Proven track record taking at least three complex suppliers from prototype/low-rate (<5K units/yr) to full-rate production (>100K units/yr) while achieving Cp/Cpk ≥ 1.67 and GR&R (“Gage Repeatability & Reproducibility”) < 10% on critical characteristics.
• Expert-level command of GD&T (“Geometric Dimensioning & Tolerancing”), MSA (“Measurement System Analysis”), SPC (“Statistical Process Control”), FAI per AS9102, PFMEA, Control Plans, and DOE (“Design of Experiments”).
• Hands-on experience building and defending bottom-up should-cost models that drove >15% cost reduction on programs exceeding $50M annual spend.
• Demonstrated ability to create new processes and tools in high-growth, ambiguous environments (startups or business units that 5×–20×’d revenue in <5 years).
• Willing and able to travel internationally 40–50% (including 2–4 week stints in Asia during critical ramps).

Preferred Qualifications

• Master’s degree in Engineering or MBA from a top university
• 5+ years in certified aerospace (Part 21/145), eVTOL, automotive, or autonomous vehicle programs with direct FAA/EASA/NTSB exposure.
• Deep domain expertise in one or more of Zipline’s core commodities listed above.
• Six Sigma Black Belt or Master Black Belt with completed DMAIC projects delivering substantial annualized savings.
• Personally built and institutionalized should-cost platforms (using Excel + Python, Costimator, aPriori, or custom tools) that became the standard for an entire company or division.
• Former leadership roles at top firms, such as SpaceX, Tesla, Joby, Archer, Google, Anduril, Rivian, Lucid, DJI, Boston Dynamics, Apple hardware, or Tier-1 aerospace suppliers

Leadership Expectations

• Exceptional ability to hire top 5% A-players and keep them challenged and growing
• You are the technical conscience of the supply chain—data-driven, willing to kill or delay a ramp when data demands it, and able to persuade executives with rigorous analysis.
• You obsess over root cause and preventive systems; firefighting is a process failure on your watch.
• You treat cost as a design parameter: your should-cost models are proactive weapons to minimize the negotiation loop and drive best-in-class commercial outcomes

What Else You Need to Know   

This role is an in office role based out of our South San Francisco HQ with a minimum of 5 days a week in office. Must be eligible to work in the US and travel globally as needed.  This role will require travel of 25-50% of the time to visit Suppliers, and Zipline will work together with you to make sure that this is possible.

The starting cash range for this role is $225,000 - $275,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role.The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and the Role

The Ground Systems team is a multi-disciplinary hardware and software team responsible for designing and deploying the infrastructure that enables aircraft charging, package loading, and autonomous operations at the heart of Zipline’s drone delivery network.

Within Ground Systems, the Towers team develops the structural and electrical backbone of Zipline’s charging sites. Towers support docks, aircraft operations, power and data distribution, and auxiliary site systems across a wide range of geographies and environmental conditions.

As the Technical Program Manager for Towers, you will drive the development and deployment of complex hardware infrastructure that enables Zipline’s global network to scale. You will work across structural, electrical, validation, manufacturing, and software teams to guide system decisions, resolve technical risks, and ensure that designs translate successfully into real-world builds.

This role sits at the intersection of product definition, systems engineering, and execution. You will help teams navigate complex technical decisions, coordinate across disciplines, and ensure designs translate successfully into working infrastructure deployed in the field.

If you enjoy being close to the hardware and on the front lines of execution and working alongside engineers, technicians, and operations teams to bring complex systems to life, then this role will be a great fit.

We value people who take ownership of outcomes, not just responsibilities; you’ll be identifying problems early, driving decisions, and ensuring work gets completed even when challenges fall outside traditional role boundaries.

On any given week, you might facilitate a cross-team design review, coordinate a prototype build, or work with engineers and technicians to ensure a new tower design installs successfully at a deployment site.

What You’ll Do

• Drive complex infrastructure programs from early concept through real-world deployment, aligning cross-functional teams around clear priorities and execution plans.
• Work across structural, electrical, validation, manufacturing, and software domains to guide system-level decisions and ensure designs translate successfully into real-world builds.
• Coordinate prototypes, builds, and infrastructure deployments, ensuring teams are prepared to execute and capturing lessons learned to improve future programs.
• Identify and resolve technical, operational, and organizational bottlenecks that slow teams down, proactively addressing the areas where progress is most at risk.
• Facilitate technical discussions, design reviews, and trade studies that help engineering teams converge on effective solutions and clear decisions.
• Partner closely with manufacturing and quality teams to ensure infrastructure designs translate into reliable, repeatable production and installation outcomes.
• Develop lightweight tools, documentation, and operational processes (such as decision logs, build playbooks, and workflow improvements) that help engineering teams move faster and operate with clarity.
• Drive clear communication of program status, risks, and decisions across engineering, operations, and leadership stakeholders.
• Work closely with engineers, technicians, and deployment teams to ensure programs successfully translate from design into working systems in the field.

What You’ll Bring

• 2+ years of experience in technical program management or in a hardware engineering, systems engineering, manufacturing, or technical operations role involving complex hardware systems.
• Experience working on complex hardware systems in fields such as aerospace, robotics, automotive, energy, infrastructure, advanced manufacturing, or similar technical environments.
• Strong systems thinking and the ability to dive into unfamiliar technical domains in order to understand tradeoffs, guide decisions, and unblock teams.
• A highly execution-oriented mindset;you take ownership of outcomes, follow through relentlessly, and ensure important details don’t fall through the cracks.
• Demonstrated ability to coordinate cross-functional engineering teams and drive complex technical programs forward in fast-paced and ambiguous environments.
• Experience improving team effectiveness through documentation, decision tracking, or process improvements that reduce friction for engineering teams.
• Strong facilitation and communication skills, with the ability to guide technical discussions and align teams with different perspectives.
• A collaborative and relationship-driven approach to problem solving, with the ability to build trust across engineering, operations, and external partners.
• Enthusiasm for working closely with engineers, technicians, and deployment teams and being actively involved in bringing complex hardware systems to life.
• Must be eligible to work in the US.
• Must be able to work in person at Zipline’s South San Francisco office.

What Else You Need to Know   

The starting cash range for this role is $130,000 - $165,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

About you and the role

Does the prospect of a society-altering challenge—building and owning the end-to-end category strategy for construction, capital equipment, and production tooling to enable Zipline’s rapid global manufacturing expansion—sound like the type of work that gets you out of bed in the morning? Can you create sourcing strategies and supplier relationships from the ground up while driving aggressive negotiations, contract performance, and measurable outcomes in a fast-moving, high-stakes environment? Are you energized by the authority and responsibility of shaping an entirely new indirect procurement category in a mission-critical leadership role? If this excites you, you’re who we’re looking for!This is an in- person role based out of our HQ in South San Francisco requiring 30-50% travel to manage suppliers, construction partners, equipment vendors, and key stakeholders across North America, Asia, and other regions.

What you’ll do

In this highly visible leadership role, you will own the full category strategy, sourcing, negotiation, and supplier performance for Construction, CAPEX, and Tooling across Zipline. You will build the category from the ground up, establish best practices, define KPIs, and serve as the primary strategic partner to manufacturing, facilities, engineering, and finance teams to ensure world-class supply outcomes that support Zipline’s aggressive scaling and operational excellence.

• Develop and execute comprehensive category strategies for construction projects, capital equipment (CAPEX), and production/maintenance tooling, including market analysis, supplier segmentation, sourcing roadmaps, and risk mitigation plans.
• Lead end-to-end sourcing processes: supplier investigation, RFx development and execution, due diligence, selection, and competitive bidding to secure optimal value, quality, lead times, and innovation.
• Negotiate and manage complex commercial contracts, pricing agreements, service levels, and long-term partnerships with contractors, equipment manufacturers, and tooling suppliers.
• Own supplier relationship management, performance monitoring, quarterly business reviews, scorecards, and continuous improvement programs to drive excellence in cost, quality, delivery, safety, and responsiveness.
• Build and establish category KPIs, governance processes, and best-in-class procurement practices in close collaboration with internal stakeholders and suppliers.
• Partner closely with Engineering, Manufacturing, Facilities, and Finance to align sourcing strategies with project requirements, CAPEX budgets, tooling needs, and long-term manufacturing footprint expansion.
• Manage supplier claims, disputes, and performance issues while protecting Zipline’s interests and ensuring contractual compliance.
• Identify opportunities for cost savings, process improvements, standardization, and supply chain resilience across the category.
• Provide strategic insights and recommendations to leadership on market trends, sourcing decisions, budgeting, and category performance.

What you’ll bring

• You have 5-12+ years of experience in a fast-paced, high-growth environment in roles such as Category Manager, Strategic Sourcing Manager, Procurement Manager, or Capital Equipment/Construction Buyer, ideally within manufacturing, technology, aerospace, automotive, or industrial sectors.
• You have a proven track record of building category strategies from the ground up, leading complex sourcing initiatives, and delivering strong results in construction, CAPEX, or tooling procurement.
• You excel at high-stakes commercial negotiations, contract development, and managing supplier performance for high-value, technical, or project-based purchases.
• You have successfully established KPIs, governance frameworks, and best practices for indirect procurement categories.
• You are skilled at building strong cross-functional relationships and influencing stakeholders across engineering, operations, facilities, and finance.
• You thrive in ambiguous environments and are comfortable making tough decisions on priorities, trade-offs, and supplier strategies with limited existing processes or data.
• You bring strong analytical and project management skills with the ability to drive measurable cost savings, risk reduction, and operational improvements.

Major Bonuses

• Advanced degree in Supply Chain, Business, Engineering, or related field.
• Experience in high-growth manufacturing or technology companies scaling production facilities and infrastructure.
• Deep knowledge of construction project sourcing, capital equipment procurement, or precision tooling categories. 
• Familiarity with regulated or high-reliability environments and global supplier networks.
• Demonstrated ability to build and develop high-performing procurement processes and supplier relationships from scratch.

What Else You Need to Know

This role will require travel 30-50% of the time to suppliers, construction sites, equipment vendors, and key partner locations.

The starting cash range for this role is $135,000 - $265,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

About You and The Role  

About You and The Role  

About You and the Role
Does the prospect of a society-altering challenge—owning global commodity strategy and driving end-to-end supply chain outcomes for a first-of-its-kind autonomous robotic aircraft system—sound like the type of work that gets you out of bed in the morning? Can you cut through complexity, competing priorities, and high-stakes negotiations to deliver breakthrough sourcing results that balance cost, quality, risk, and scalability? Are you undeterred by the authority and responsibility that comes with leading strategic supplier relationships and commodity leadership in a mission-critical, high-visibility position? If this excites you, you’re who we’re looking for! 

This is an in-person role based out of our HQ in South San Francisco requiring 20-30% travel to manage critical global suppliers and partners in North America, Asia, Europe, and other key regions.

What You’ll Do
In this highly visible strategic role, you will own global commodity strategy and end-to-end supplier management for one or more critical commodities or categories, ensuring Zipline secures the right sources, contracts, performance, and innovations to support aggressive manufacturing ramps and long-term scalability. You will serve as the primary strategic interface with suppliers and collaborate closely with Engineering, Supplier Industrialization, Material Planning, Manufacturing Operations, Strategic Sourcing leadership, and executive teams to shape Zipline’s supply base for reliability, competitiveness, and resilience.

• Develop and execute comprehensive global commodity strategies, including market analysis, source investigation, supplier selection, risk assessment, and long-term sourcing roadmaps aligned with Zipline’s technology roadmap and production goals.
• Lead source selection processes, issue and evaluate RFQs/RFPs, conduct thorough supplier due diligence, and drive competitive bidding to achieve optimal total cost, quality, capacity, and innovation outcomes.
• Negotiate and manage high-value, complex contracts, commercial terms, pricing agreements, volume commitments, and service level agreements with global suppliers.
• Own ongoing supplier relationship management, performance monitoring, quarterly business reviews (QBRs), scorecards, and continuous improvement initiatives to drive measurable gains in cost, quality, delivery, and flexibility.
• Lead sourcing councils, executive supplier engagements, and cross-functional teams to align on commodity priorities, resolve escalations, and mitigate supply risks (e.g., geopolitical, capacity, obsolescence).
• Manage supplier claims, disputes, and recovery processes; ensure contractual compliance and protect Zipline’s interests in high-stakes scenarios.
• Collaborate with Engineering and Supplier Industrialization to incorporate design requirements, qualification milestones, and technology transitions into sourcing strategies.
• Drive strategic initiatives such as dual-sourcing, localization, vertical integration evaluations, and supply chain resilience programs to support Zipline’s global expansion and risk profile.
• Monitor global market trends, commodity pricing dynamics, and supplier landscapes; provide forward-looking insights and recommendations to leadership on sourcing decisions and cost forecasting.

What You’ll Bring

• You have 1-10+ years of experience in a fast-paced, high-growth environment in roles such as Global Supply Manager, Commodity Manager, Strategic Sourcing Manager, Manufacturing Engineering, Technical Program Manager, or equivalent strategic positions within aerospace, robotics, automotive, high-tech, or advanced manufacturing.
• You have a proven track record of developing and executing global commodity strategies, leading source selection, negotiating large multi-national supply agreements/contracts, and managing complex supplier relationships from qualification through sustained high-volume production.
• You excel at high-stakes commercial negotiations, contract management, and driving aggressive cost reductions while maintaining quality, delivery, and enabling rapid iteration and manufacturing innovation.
• You have experience conducting supplier due diligence, risk assessments, QBRs, supplier performance reviews, and make vs. buy analyses.
• You have successfully managed end-to-end supply outcomes for critical commodities or categories in dynamic, scaling environments with frequent engineering changes and aggressive ramps.
• You are comfortable leading cross-functional teams, influencing peers and executives, and making tough trade-off decisions amid uncertainty, limited resources, and high business impact.
• You have strong analytical skills for market intelligence, should-cost modeling, total cost analysis, and supply risk forecasting.

Major Bonuses 

• Advanced degree in Supply Chain, Business, Engineering, or related field, with experience in high-reliability industries (aerospace, defense, robotics, medical devices).
• Demonstrated first-principles negotiation and problem-solving, with measurable results in cost savings, global supply strategy justification, and risk mitigation.
• Experience in regulated environments with AS9100/ISO9001 requirements and complex global supplier networks across multiple geographies.
• Strong technical familiarity with key technologies relevant to autonomous systems (e.g., composites, electronics, precision machining, motors, batteries).
• Strong executive presence and project leadership in driving strategic sourcing decisions and challenging supplier transitions.

What Else You Need to Know
This role will require travel 20-30% of the time to critical global suppliers, partner facilities, and key stakeholder meetings. The starting cash range for this role is $121,800 - $251,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

About This Posting

This posting represents multiple Senior to Staff Mechanical Design Engineering opportunities across our Engineering organization. We’re hiring across several teams (Avionics, Structures & Mechanisms, Powertrain & Battery, Ground Systems, and Long Range Platform-P1) and across multiple seniority levels. Candidates who apply will be considered for all open roles that align with their background. During your first conversation, we will work with you to identify the best team and level match, based on your experience and interests.

About You and the Work
Does working on large integrated electro-mechanical systems from conception through fully scaled production and world-wide deployment excite you?

At Zipline, our work is intended for the field. Patients are counting on it today and there is no time for aiming low or coming up short. If leveraging your talent to drive creating elegantly engineered solutions excites you, read on.

We’re looking for driven, proactive Senior and Staff Mechanical Design Engineers to join various hardware teams across the organization. Mechanical Design engineers are responsible for coming up with novel designs that not only meet their intended function, but are also robust enough to handle the severe environments our aircraft are exposed to on an everyday basis. This person will be the complete owner for their hardware, hands-on in moving projects forward through each phase of the product design process (Design, Build, Test, Repeat, Scale) to produce high-impact products and manage projects on short timelines.

Additionally, design engineers are responsible for overseeing their designs into production, ensuring designs meet their design requirements, are manufacturable, inspectable, and can be built at scale. Our Mechanical Engineers know their hardware inside and out and work seamlessly with Software, Integration, Production, Suppliers, and Test to make sure their hardware is functioning effectively as a part of the whole system.

Must Have Experience / Skill Sets
 • 5-15+ years of full time working experience, at a business, designing electromechanical and structural assemblies
• Proven track record of complex subassemblies or full systems over at least two product programs
• Demonstrated CAD fluency for system-level ownership (3D/2D of 20–30 parts simultaneously)
• Experience working with suppliers and seeking DFM feedback
• Experience working on structural components and mechanisms, identifying worst-case loads, creating quick test setups
• Demonstrated core competencies: GD&T, FEA (multi-body structural and thermal), design for assembly and field ops
• Prototyping experience and quick iterations on owned projects
• Ability to bound problems with hand calcs (beam, buckling, bolted joints, etc.)
• Knowledge of appropriate safety margins for human safety critical applications
• Excellent written, verbal, and visual communication skills

Additional Role-Specific Skills by Team

Avionics
• Experience with high-volume electromechanical assemblies, including PCBA layouts and sensor hardware including cameras, air data sensors, etc.
• First principles thermal design

 Battery and Power Distribution
• Experience with high-volume electromechanical assemblies, including PCBA enclosures, batteries, and connectors
• First principles thermal design

Electric Motors and Propulsion 
• Experience with rotor dynamics, vibrational loads, durability cycling
• Familiarity with electric motors, electromagnetics, and brushless DC motor control
• Bonus: carbon fiber structures in high-volume production

Structures and Mechanisms (Aircraft)
• Design of mass-efficient carbon fiber, metallic, and plastic structures
• Design and testing of reliable servo mechanisms

Towers
• Welding design (AWS 1.1), sheet metal design, electrical integration
• Structural design including hand calcs and FEA
• Bonus: large structural steel, dynamic transient FEA

Dock and Zipping Point
• Experience with design for electronics packaging/harnessing, actuators, mechanisms
• Sheet metal and plastic design

Nice to Haves
• NX as your primary CAD tool
• Aerospace or automotive-level validation experience
• Comfortable with data analysis
• Prior technical mentorship
• Testing experience (test plans, execution, analysis)

Interview Process
This posting represents multiple opportunities and levels, our process is structured to help us place you on the right team while giving you clear visibility into what to expect.

Step 1: Recruiter Call
A short call to understand your background, career goals, and technical focus areas. We’ll use this to assess overall fit for Zipline’s mechanical roles and begin role matching across our teams.

Step 2: Hiring Manager + Technical Interviews
These are two separate interviews. In the first one, you will meet a hiring manager and also complete a technical conversation focused on mechanical fundamentals, problem solving, and your past work.  The second interview will be more focused on technical problems the team is engineering through. 

Step 3: Onsite Panel
A full onsite interview where you meet several team members, deep dive into your design work, walk through technical challenges, and see the environment where our systems are built and tested.  We have a strong preference to conduct your onsite interview in one day, but will be flexible on a case-by-case basis

What Else You Need to Know
The starting cash range for this role is $145,000 – $225,000. Please note that these are starting salary ranges that represent multiple internal levels. The final cash pay will depend on experience, qualifications, skills, location, and projected impact. Total compensation will also include equity, incentives, and benefits such as medical, dental, vision, paid time off, and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply.

If you’d like to learn more about Zipline and our teams, feel free to check out our Instagram, one of our Reddit AMAs, or our website.

About the Role

The Ground Systems team at Zipline is in charge of all the infrastructures on the ground supporting our autonomous delivery drones with docking, battery charging, thermal management, ground communication and preflight checks. This role is central to enable our next generation of drone logistics, solving complex challenges in power distribution, power conversion, battery charging, high performance microprocessor, high-speed network communication and system-level integration. 

Zipline is seeking an electrical engineering leader to manage a high performing team of electrical hardware design for the Ground Systems team. This technical leader will guide and grow these teams as well as be able to own parts of the design directly as the team scales. You and your teams will be responsible for architecting and developing custom Printed Circuit Board Assemblies (PCBAs), integrated sensing and RF solutions, and complex industrial systems for our new and existing ground systems hardware and validating the solutions for volume scale. Our ground systems are flight and safety critical. They are installed worldwide, and Zipline will depend on this team to develop novel solutions that enable unprecedented scale and efficiency. Success will depend not only on technical innovation, but also on developing a deep understanding of the needs of our customers.

What you’ll do 

• Be the electrical engineering technical leader for ground systems design including low voltage electronics and PCBA development, power electronics and RF systems 
• Build your teams by hiring and coaching world class electrical engineering design and test teams
• Drive architectural decisions and manage the requirements of the next-generation of Zipline’s ground system hardware to deliver safe, reliable, high volume and low cost products
• Design and validate to relevant North American and international safety and certification standards for scaled deployments

• Allocate resources within your team to the electrical engineering projects 
• Create and manage milestones and deliverables with your team
• Maintain visibility across the hardware your team owns, and have the ability to deep dive into projects and challenges
• Liaise with other technical leaders both within and outside of the Ground Systems Hardware team (Mechanical Design, Embedded Systems, Validation & Test, Field Operations, Supply Chain, Manufacturing and more)
• Leverage your technical leadership experience in hardware design to establish a team culture that biases towards action and tests ideas to achieve radically simple designs
• Motivate your team with a clear vision and create ambitious plans for your team’s work while holding a high bar for technical quality
• Establish best practices, standards, and design and release review processes that enable both high speed development and rigorous execution

What you’ll bring

• 8+ years of demonstrated experience with electronics designs and system integration
• 2+ year leading a technical engineering team, and direct hiring management experience finding great talent
• Experience working with products across various stages of development, from prototype to high volume production
• Ability to operate in ambiguous and fast paced environments with demonstrated experience in handling priorities and collaborating across a complex organization
• Demonstrated expertise with low voltage digital circuit design and/or power electronics design
• You’re hands-on with hardware; you know your way around tools like oscilloscopes and signal generators

Why join Zipline? 

As an Electrical Engineering Manager at Zipline, you’ll be leading the development of the future of global autonomous logistics and delivery. You’ll lead and grow a team of empowered world class engineers with real accountability for real-world outcomes. This is a chance to make a global impact, design products for scale and improve the lives of millions through hardware that works every time. 

If you’re excited by owning tough problems end to end in an ambiguous new industry, you belong here.

About the Role

We’re seeking a Program Manager who will focus on partner integration to drive operational excellence for our retail, restaurant, and healthcare partners. In this role, you will serve as the operational voice in the rollout of the Zipline Network, ensuring seamless integration into existing workflows, and enhancing overall efficiency for our partners.

You’ll work closely with Product, Customer Success, Flight Test, and Engineering teams to refine, test, and validate our solutions, ensuring they meet partner needs while delivering exceptional results. Your expertise in new system implementations will be critical in defining workflows, ensuring regulatory compliance, and facilitating successful adoption. From validating operational feasibility to developing training materials and onboarding playbooks, your contributions will have a direct impact on partner success and operational performance.

If you have a passion for system rollouts, workflow optimization, and driving operational efficiency, we want to hear from you.

Location: This role is an in-person opportunity located out of our South San Francisco, CA HQ. We will support relocation! 

What You’ll Do

• Serve as the operational lead for implementing Platform 2 commercial operations, ensuring that changes align with workflows, compliance requirements, and efficiency goals.
• Work with partner operations teams to gather insights and define requirements for system integrations.
• Develop and maintain SOPs, workflows, and training materials to support smooth adoption of new processes and tools.
• Identify and drive critical milestones for partner implementations, ensuring smooth and timely execution.
• Execute testing and validation of new features, processes, and tools before deployment to partners.
• Research and implement industry-specific compliance processes, ensuring adherence to relevant regulations and Zipline’s quality standards.
• Collaborate with internal teams to prioritize and translate partner feedback into actionable product improvements.
• Lead operational testing and validation for new packaging and delivery processes to ensure quality and compliance.
• Analyze operational data to identify inefficiencies in partner workflows and implement targeted improvements.
• Create and execute onboarding roadmaps and playbooks to streamline partner integration and drive faster adoption.

What You’ll Bring

• 3+ years of operational experience in healthcare (preferably pharmacy or laboratory), restaurants, or retail.
• Strong ability to bridge operational and technical teams, ensuring that system implementations align with on-the-ground workflows.
• Demonstrated experience leading new system rollouts, ensuring compliance, workflow integration, and operational efficiency.
• Experience in training development, process documentation, and change management to support system adoption.
• Strong analytical skills with the ability to identify inefficiencies and implement data-driven improvements.
• Excellent communication and stakeholder management skills, with the ability to advocate for operational needs within cross-functional teams.
• A proactive problem-solving mindset, capable of navigating complex operational challenges and driving continuous improvement.
• Bonus: Familiarity with healthcare compliance standards (e.g., HIPAA, CAP, CLIA, or FDA regulations) and their impact on operational procedures.
• Willingness to travel up to 50% to support partner operations and engagements.
• Eligibility to work in the U.S.

What Else You Need to Know   

The starting cash range for this role is $130,000 - $150,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You & the Role

Own the flight-critical runtime that keeps Zipline aircraft in a known safe state—no matter what the world throws at them. You’ll architect and ship the autonomy safety layer that orchestrates missions, detects/diagnoses faults, and executes mitigation and recovery across planning, perception, and controls. This is deep systems work in Rust/C++ with tight real-time constraints: you’ll make high-judgment design decisions, prove them in SIL/HIL and flight logs, and raise the bar on reliability for a global, safety-critical fleet.

What You’ll Do

• Design the mission/flight manager: build the state machines and orchestration logic that govern mission sequencing, safe-state transitions, and behavior gating under latency and resource constraints.

• Own fault management end-to-end: implement detection, isolation, mitigation, and recovery (FIMR) for sensors, compute, comms, power, and actuation; ensure graceful degradation and continuity of service.

• Ship flight-critical Rust/C++: develop and maintain core onboard components with strong observability (health, logs, metrics) and testability (deterministic replay, assertions, invariants).

• Prove safety before flight: define success criteria and build the tooling—scenario libraries, SIL/HIL, log-replay harnesses, fault-injection—to validate behaviors across edge cases and long-tail conditions.

• Integrate across autonomy: partner with planning, perception, and controls to set interfaces, hazards/assumptions, and escalation paths; codify contracts that the runtime enforces.

• Close the loop with operations: turn fleet telemetry and incident reviews into requirements and fixes; drive MTBF/MTTR improvements and intervention-rate reductions.

• Lead with systems judgment: write design docs, perform hazard analysis (e.g., FMEA/STPA-style), run design/PR reviews, and mentor engineers on deep-stack ownership.

What You’ll Bring

• 8+ years building production software for robotics, aerospace, AV, or other safety-critical embedded systems.

• Expert in Rust and/or C++ (C as a plus) for real-time, fault-tolerant applications on embedded Linux/RTOS.

• Demonstrated systems thinking: clear interface design, resource budgeting, and trade-offs under timing/safety/power constraints.

• Hands-on with SIL/HIL, scenario validation, log replay, and fault injection; you measure reliability, not just functionality.

• Track record of shipping autonomy features (mission logic, supervision, watchdogs, health monitoring) into noisy, dynamic real-world environments.

• Comfort in HW/SW co-design: you can reason about sensors, compute, comms, and actuators well enough to make robust software decisions.

• Strong communication and documentation; you make complex safety decisions legible and auditable.

🚫 Not the Right Fit If

• Your background is primarily web/backend/app platforms with limited embedded or autonomy exposure.

• You prefer building general cloud tooling over flight-critical runtime software that directly governs vehicles.

At Zipline, your code will decide—not just observe. If you’re ready to own the runtime that keeps aircraft safe while we scale autonomous delivery worldwide, we’d love to talk.

WHAT ELSE YOU NEED TO KNOW   

This will be an in-office role based out of our South San Francisco HQs. 

The starting cash range for this role is $200,000 - $265,000; please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. We are always open to negotiation. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!