This role is onsite 5 days a week in Boston, MA.

This is a 3-month contract position with the opportunity for extension.

About the Role

As a People Partner Coordinator, you will work closely with the Manager and Director of Operations to support site operations and ensure smooth day-to-day execution of the workforce. You will serve as the on-site HR partner, responsible for supporting compliance, enforcing safety standards, coordinating onboarding and training, and providing frontline HR support across the facility. This role also provides regional support to other operations as needed, helping ensure a consistent and well-managed employee experience across sites.

Responsibilities

• Support and execute frontline HR operations, including onboarding, orientation, and training coordination to ensure a consistent, compliant, and positive employee experience
• Provide daily HR support to frontline employees across payroll, benefits, policies, attendance, and performance matters
• Coordinate and track required training to meet OSHA, local, state, and company compliance requirements
• Serve as on-site People Partner for Boston operations, with regional support for NJ sites as needed
• Partner with site leadership to support engagement, retention, and workforce stability initiatives
• Support employee relations and compliance processes by gathering documentation, maintaining records, and tracking case follow-ups in partnership with HR leadership
• Assist managers with performance management actions including discipline, policy application, and terminations
• Coordinate workers’ compensation cases from incident through resolution, including documentation, tracking, and coordination with vendors and insurance partners
• Maintain and update HR and operations trackers (ER cases, attendance, safety, turnover), identify trends, and escalate risks to leadership with recommended actions

Qualifications

• 2+ years of experience in an HR Coordinator or similar HR support role, preferably in warehouse, logistics, distribution, or field-based operational environments
• Experience supporting hourly or frontline workforces in fast-paced operational settings
• Working knowledge of employee relations processes, workers’ compensation coordination, and HR compliance requirements
• Familiarity with employment law fundamentals and ability to follow established HR policies and escalation procedures
• Strong organizational, communication, and prioritization skills with ability to manage multiple competing tasks and deadlines
• High attention to detail with accuracy in documentation, tracking, and compliance-related work
• Ability to balance empathy with consistency in handling employee and operational issues
• Comfortable working in fast-moving environments with shifting priorities and clear operational direction
• Bilingual in English and Mandarin required

Nice-to-have

• Experience in fulfillment centers, logistics, distribution, or transportation environments
• HR certification (e.g., SHRM-CP, PHR)
• Prior experience coordinating across multiple sites or supporting regional operations (multi-location exposure)
• Exposure to onboarding, training coordination, or workforce engagement initiatives in an operational setting
• Basic experience working with HRIS or tracking systems for ER cases, attendance, or safety reporting

Benefits

• Comprehensive health insurance package, including medical, dental, and vision.  PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus 
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $23/hr - $28/hr
• This role may be eligible to discretionary bonus, incentives and benefits 
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.  Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Store Manager base pay ranges from $85,000 - $110,000/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

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Lucid is growing our brand. A post luxury brand centered around sustainability and human experience. If you are an effective communicator, love helping people and are thinking about joining the EV revolution, come join us!  The Lucid Brand Ambassador is the first point of engagement guests will have at the Lucid studio. The position offers 20–25 part-time hours per week, with flexibility needed to work evenings and weekends.   

The role:

• Welcome guests, resolve general inquiries, and schedule test drives
• Quality lead capture in CRM (Salesforce) inputs for customer interactions and outreach
• Customer Assessment: Ask questions to understand budget, preferences, timeline
• Listen to customer needs to recommend suitable vehicles and collects required customer information
• Refer high-potential leads to Sales Specialists
• Ensure all guests are directed to the most appropriate point of contact
• Develop deep knowledge of Lucid brand, vehicles, and services
• Stimulate customer consideration, explaining features, specifications, pricing of all models
• Provide backend (i.e., non-customer-facing) operational support to ensure completion of order paperwork and clarity on order/vehicle status
• Facilities Management: Ensure food and beverage replenishment from existing inventory and reporting of maintenance requests
• Support Studio Manager in execution of Retail Ops. playbook (i.e. opening / closing checklist)
• Ensure test drive and showcase vehicle readiness (cleaning, charging)
• Assist with daily operations as needed

You bring:

• Exceptional people skills, communication is key!
• Ability to deliver an outstanding customer journey for guests entering the Studio
• Experience in customer facing industry (food service, retail, hospitality etc)
• Patience and professionalism
• Comfortable operating in ambiguous retail environment
• Passion for EV industry and building the Lucid brand

Minimum requirements:

• Flexible availability including extended holiday mall hours, holidays and weekends
• 18 years old minimum
• High School diploma/GED required
• Prior experience with CRM tool such as Salesforce highly preferred
• Authorized to work in the USA (visas sponsorship not available)
• Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.
• Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
• Ability to obtain appropriate state DMV licensing, where applicable

Base Pay (hourly):

$23 USD

About Blank Street

At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. 

Add a Spark to the Ordinary…

The Area Manager role at Blank Street is a key area leadership position, responsible for overseeing multiple locations and leading a team of General Managers. This role drives performance, consistency, and culture across all stores within a defined market by setting high operational standards and stepping in where needed. A core focus is building strong leadership by hiring, developing, and promoting talent while fostering a high-performing, cohesive culture across the area. With a strong grasp of area-level P&L, the Area Manager coaches General Managers to make sound financial and operational decisions. It also leads short-term planning and forecasting across labor and inventory to ensure smooth operations. As the link between HQ and the field, the Area Manager implements new initiatives, drives adoption, and shares insights to continuously improve how we operate. This role requires regular travel across Boston and reports to the Director of Operations.

Qualifications:

• 5+ years experience in retail or hospitality multi-unit operations, with a track record of successfully managing multiple locations.
• Strong leadership skills, including the ability to lead and develop salaried managers and create a positive, high-performance culture.
• Experience with new store openings, including managing operational logistics, staffing, and ensuring successful ramp-up and execution.
• Excellent problem-solving and decision-making abilities, with a hands-on approach to tackling operational challenges and delivering results.
• Exceptional communication and organizational skills, with the ability to manage multiple locations and stakeholders while maintaining operational efficiency.

Skills

• Passion for delivering exceptional customer service and hospitality.
• Strong autonomy, sound judgment, and the ability to manage operations independently.
• Excellent organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Highly effective interpersonal and communication skills, capable of leading teams and collaborating across departments.
• Skilled in emotional intelligence and conflict resolution to foster a positive, welcoming workplace.
• Well-versed in change management, adapting to business needs and driving continuous improvement.
• Proven training and development capabilities to nurture team growth and leadership.
• Ability to troubleshoot and solve problems, prioritizing issues based on urgency.

Attributes

• Hands on and highly action-oriented
• Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
• Positive, enthusiastic and results driven
• Passionate people leader and developer
• Interested in continuous personal growth

Key Responsibilities

People - Coach and Support Your Team

• Create and manage a positive, engaging work culture
• Train, mentor, and celebrate your team
• Fill leadership gaps when needed
• Manage scheduling, time and attendance practices for the market
• Oversee labor strategy and budget
• Collaborate with your managers to hire and support hourly hiring
• Ensure training quality and team development
• Address performance issues promptly and fairly
• Partner with People Team on employee relations
• Help manage change to keep Blank Street evolving smoothly
• Maintain top engagement scores and host market events

Product - Deliver Quality Products

• Represent the Blank Street brand and values to customers and teammates
• Hold your team accountable for food and beverage quality
• Oversee ordering, vendor relations, waste, and inventory when needed
• Lead by example behind the bar for 30% of your week, ensuring excellent service and product quality

Physical Space - Maintain Operational Excellence

• Ensure safety, cleanliness, and presentation of locations
• Prepare stores for weather, new launches, or LTOs
• Solve facility issues quickly
• Work with HQ to improve store design, maintenance, and customer experience

Performance - Drive Financial and Customer Success

• Take ownership of store performance and find growth opportunities
• Maintain NPS and Google review scores
• Build relationships with local businesses to grow brand loyalty
• Stay updated on company tools, processes, and communication
• Identify and address performance gaps
• Share best practices and collaborate with other leaders

Project – Support Business Evolution

• Help with New Store Openings in your region
• Pilot new initiatives and act as a trusted partner for new ideas
• Support marketing and brand collaborations
• Attend training and department meetings

Benefits & Perks

• $85,000 - $130,000 annual salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in Boston at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• 15 days of paid annual leave (on top of company-observed holidays and sick time)
• Three health plan options, with full coverage available for two employee-only tiers.
• Commuter benefits
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag

We are looking for a high energy, creative Inside Account Executive to work within our largest enterprise customers to maximize account growth. Responsibilities include generating pipeline, closing volume deals and partnering with the field Accounts Executives to grow a defined territory. The successful applicant has a strong interest in software solutions and demonstrates a strong desire to own bookings and build pipeline in a teaming environment. 

This exciting role reports to the Enterprise Sales Manager and is initially a hybrid based position located within commuting distance of our Boston or Bellevue offices. The role is expected to be in the office 3 days per week (subject to change).

You Will: 

• Consistently exceed quota
• Maximize booking output for volume license and capability attach deals
• Identify pipeline growth opportunities by analyzing and proactively targeting needs across multiple departments and lines of business
• Identify large solutions deals and pass to the field Account Executive
• Articulate and demonstrate Smartsheet’s unique business, solution, and functional value propositions and product(s) to validate proposed solutions
• Support account strategies with aligned Account Executive to ensure territory growth
• Accurately forecast and maintain pipeline health
• Track all relevant sales activity using SFDC
• Propose, negotiate and close volume deals
• Accomplish all other duties as assigned

You Have: 

• 2+ years of sales experience in software
• Consistently exceeded quota
• Exhibited interest in learning, applying and demonstrating new software technologies
• Demonstrated ability to collaborate with cross functional teams towards common goals
• Capability discovering customer pain points, requirements and aligning multiple stakeholder types to business value to budget and solutions scope 
• Exemplary professional communication skills -- written, verbal, presentation
• Demonstrated organizational skills to manage numerous request and time demands concurrently from multiple sources, while achieving production goals from assigned territories 
• Ability to adapt to evolving systems, teams, processes, and products
• Confidence and interest in creative problem solving
• Strong work ethic; team oriented with a desire to compete & win
• Excellent interactions both internally and externally with senior level corporate management
• Experience with value based selling process preferred
• Ability to learn core sales tools: Salesforce, Clari, SalesLoft, ZoomInfo, LinkedIn, Tableau

Smartsheet is looking for a dynamic Sales Development Representative II to provide sales pipeline generation and revenue-driving activities and help fuel our growth targets for the fiscal year. You will be required to develop a great understanding of our customers, prospect into relevant accounts and utilize outbound efforts to engage and qualify potential customers using various proactive selling efforts. You will be one of the first touch points for prospects and set the tone for the sales cycle following. This role is a great opportunity to sharpen prospecting and discovery skills that align with our Commercial and Enterprise teams.

The ideal remote candidate will sit Central to East coast and will report to a Manager of Sales Development in the East.

You Will: 

• Partner and work with the Commercial and Enterprise sales teams - including New Business, Expansion, Customer Success, and Professional Services.
• Work with other Smartsheet teams to develop account knowledge, relationship maps, and use case opportunities through direct account engagement and insight tools
• Setting qualified prospect meetings with our Sales Executives
• Strategically prospecting key account targets & contacts
• Hold thoughtful and engaging conversations over the phone and email
• Be the subject matter expert on Smartsheet products and services
• Generate appointments by independently identifying companies and contacts that would be a good fit for our services and making decisions to reach out to them via email, LinkedIn, cold calling, and/or using our other sophisticated software sales tools
• Influence and manage multiple outbound sequence campaigns in our sales engagement platform
• Record and document all activity in Salesforce.com
• Monitor the social web for opportunities and leads as well as participate in outbound social marketing initiatives
• Leverage taught sales techniques to maximize prospect interactions
• Maintain a high level of activity with the intent to qualify and create exponential sales pipelines
• Other duties as assigned

You Have: 

• Experience in a Sales/Business Development role
• Desire to learn and grow, possessing a strong work ethic
• Competitive spirit, self-motivated, driven, and a desire to be successful
• Capability of understanding customer pain points, and requirements and delivering a response presenting Smartsheet as a solution
• Aptitude to manage numerous requests and time demands concurrently while achieving production goals from assigned territory or set of accounts
• Contribute to the team effort and play an essential part in the smooth running of teams
• Excellent verbal and written communication skills
• Passion for working with new technologies and new technical concepts
• Ability to deal well with adversity, remaining driven and resilient 
• Experience using CRM, sales engagement platform, and prospecting tools preferred 

Smartsheet is seeking change agents to join our Commercial Sales Team as an Account Executive. You will be responsible for increasing software sales and driving expansion across a territory of accounts. You will be motivated, passionate, and opportunistic. You will be a proactive and curious member of the commercial sales team, identifying growth opportunities for clients before they identify a need or gap for themselves.

This remote role is part of the Commercial Sales team based in the US and reports a Manager, Commercial Sales.

You Will:

• Build and manage a sales pipeline to meet or exceed software and services sales quotas within your book of business
• Execute a solution-based sales process encompassing multiple groups within our commercial mature accounts equivalent to (500-4,999 employee size)
• Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of business
• Leverage existing relationships to expand Smartsheet's footprint and drive revenue or growth during renewals
• Expand Smartsheet brand awareness at the c-suite, operational and team level
• Facilitate and manage partnerships with Sales Engineers, Solutions Consultants and Customer Success teams to support full sales cycle and close business
• Create and maintain Joint Engagement Plans for strategic solution deals
• Maintain accurate and up-to-date records in Salesforce leveraging MEDDICC qualification guidelines to accurately forecast
• Utilize existing sales enablement tools to successfully implement a territory plan. Identifying top accounts through in-depth account research using internal tools as well as external customer-related resources Smartsheet footprint can add value to the client's business

You Have:

• 5+ years full sales cycle management with a history of proven performance in the SaaS space
• 3+ years of experience managing customer relationships and maintaining relationships in a B2B environment
• A thorough understanding of a SaaS evaluation process and have the ability to execute on each stage in the sales cycle
• 3+ years of experience working with multiple functional departments and roles to manage customer life cycle from initial engagement through implementation to renewal
• The ability to research accounts to uncover opportunities for up-sell within existing plans, and multi-thread opportunities across the organization
• Experience using CRM and power BI software (Salesforce and Tableau) to track daily activities, key metrics and gain territory insights
• Passion for working with new technologies and technical concepts
• Bachelor's degree or the equivalent combination of other post-secondary education

Van Leeuwen Ice Cream is hiring a full-time General Manager to oversee one or more of Boston locations (average GM oversees one or two locations). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning stations for employees
• Maintains store staff by recruiting, selecting, orienting, and training employees
• Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
• Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
• Upholds excellent standard of customer service
• Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
• Maintains a safe and clean environment for customers and employees
• Rolls out new menu items to team members and communicates these changes throughout the retail space
• Processes weekly payroll in a timely and accurate manner
• Orders and maintains uniform supply and successfully holds all employees to uniform standard
• Addresses all maintenance issues

JOB REQUIREMENTS

• ServSafe Manager Food Handlers license required
• 2+ years of experience in a food retail management role preferred
• Prior experience managing a team required
• Excellent communication and problem-solving skills
• Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
• Able to push/pull/lift 50 lbs of weight regularly
• Stand for extended periods of time regularly
• Walk up and down stairs regularly 
• Stand, bend and reach for prolonged periods of time
• Ability to multi-task and thrive in a fast-paced environment

PERKS + BENEFITS

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Paid Time Off - 3 Weeks / 120 Hours Total
• Paid Sick Time
• Yearly Performance Reviews

We’re looking for an Assistant Store Manager to help lead our Boston Seaport store! This role is a perfect blend of leadership, creativity, and operational support—you’ll play a key role in driving store performance, developing the team, and ensuring an exceptional guest experience.

As Assistant Store Manager, you’ll support day-to-day operations, including team coaching, visual merchandising, and inventory management, while also contributing to store marketing, events, and community engagement. You’ll be a hands-on leader, working closely with the Store Manager to create a positive and high-energy environment for both guests and employees.

Responsibilities: 

• Work with the Store Manager to motivate the team to perform at their best.
• Open and close the store independently, ensuring smooth daily operations.
• Engage with guests, share our brand story, and help them find the perfect pieces.
• Coach and support new and existing team members to build a strong, high-performing team.
• Introduce new products to guests and recommend items based on their needs.
• Effectively handle in-store guest issues and answer questions related to merchandise and store policies.
• Process transactions accurately on the POS system while ensuring a seamless checkout experience.
• Keep the sales floor tidy, well-stocked, and visually appealing in alignment with brand standards.
• Assist in maintaining backstock and setting up merchandise on the sales floor.
• Support operational tasks such as inventory intake, visual merchandising, clienteling, beading table management, and tracking sales KPIs.
• Help conduct weekly and quarterly cycle counts, reporting inventory discrepancies and trends to the Store Manager.
• Fulfill in-store custom orders.
• Help plan and execute in-store activations, community events, and brand partnerships to drive foot traffic and engagement.
• Assist with in-store bead bar appointments, parties, and special events to create unforgettable moments for guests.
• Support daily store operations, including cash handling and security.
• Ensure compliance with all company policies, procedures, and safety standards.
• Maintain a clean, organized, and well-functioning store environment for both guests and employees.
• Step in as the acting Store Manager when needed and be a key problem-solver in the store.
• Perform other duties as requested by the Store Manager.

Qualifications:

• 2+ years in a retail leadership role (Assistant Store Manager, Key Holder, or similar).
• A strong guest service mindset and the ability to create meaningful connections.
• An eye for visual merchandising and experience with inventory management.
• Passion for retail marketing, events, or social media.
• Ability to work weekends, holidays, and adjust to business needs.
• Alignment with our values – Passion for kindness, positivity, and community-driven retail.

This role is perfect for a proactive and enthusiastic leader who thrives in a fast-paced, guest-centric environment. If you’re ready to take the next step in your retail career and bring your passion for guest engagement, merchandising, and brand storytelling to life, we’d love to meet you!

OVERVIEW

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations & Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations & Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Assistant Store Manager base pay ranges from $60,000 - $76,000/ year. Please also note, Assistant Store Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

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#LI-4

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Boston, MA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Boston, MA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Boston, MA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Boston, MA. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s guiding principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $22.00 - $26.00/ hour in Boston, MA. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Lead base pay ranges from $22.00 - $26.00/ hour in Boston, MA. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-3

#li-onsite

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Sales & Service Manager base pay ranges from $60,000 - $79,000/ year. Please also note, Sales & Service Managers are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club. 

#LI-JJ1

#LI-4

#li-onsite

Your Impact

You will redefine how Axon shows up in the real world and turn our mission into unforgettable, high-impact experiences that drive growth across enterprise markets. You’ll lead the charge in bringing Axon into new frontiers like retail and healthcare, translating our technology in moments that resonate with entirely new audiences—from hospital systems to major retailers. You’ll create experiences that don’t just showcase our products- they prove their value in environments where safety, trust, and outcomes matter most.
From executive roundtables to industry-defining activations, you’ll build a field marketing engine that opens doors, accelerates deals, and positions Axon as a category leader beyond public safety.
If we win in the field—we win the market. This role owns that.

What You’ll Do

Location: In Person 4 days per week — Boston, MA Scottsdale, AZ or Seattle, WA 
Reports to: Head of Enterprise Marketing 

• Drive Axon’s enterprise field marketing strategy, with direct accountability for pipeline generation and revenue influence
• Design and execute a portfolio of high-impact events and experiences—including owned events, executive engagements, industry conferences, and customer activations
• Lead expansion into retail and healthcare verticals, developing targeted programs that resonate with new buyers and use cases
• Partner closely with Enterprise Sales to align on target accounts, priority markets, and deal acceleration strategies
• Build account-based and executive-level experiences that drive meaningful engagement with key decision-makers
• Create standout, differentiated activations that break through traditional B2G/B2B noise and reflect the ambition of Axon
• Establish scalable frameworks and playbooks for field marketing execution across regions
• Identify high-leverage opportunities (major industry moments, launches, partnerships) and turn them into high-impact experiences
• Build strong relationships with customers, partners and internal stakeholders
• Own performance metrics—tracking pipeline, ROI, and engagement to continuously improve outcomes
• Leverage AI and emerging tools to enhance personalization, follow-up, and scalability of programs
• Manage vendors, agencies, and/or internal contributors to deliver high-quality execution at scale
• Act as a strategic advisor on how Axon shows up in-market across enterprise audiences

What You Bring

• 4+ years of experience in field marketing or event marketing, with ownership of large-scale programs
• Proven track record of driving pipeline and revenue through events and field initiatives
• Experience supporting enterprise sales and account-based strategies
• Strong experience planning and executing high-quality, high-stakes events and activations
• Ability to break into new markets or verticals (retail, healthcare, or similar) and tailor strategies accordingly
• Creative, out-of-the-box ideas to field programs that capture attention, differentiate Axon and drive meaningful engagement with enterprise customers
• Ability to turn complex, technical solutions into compelling, real-world experiences
• Experience using data and insights to measure performance and optimize programs
• Familiarity with AI and emerging tools to enhance execution and personalization
• Strong cross-functional collaboration and stakeholder management skills
• High standards for execution, creativity, and detail
• Alignment with Axon’s values: ownership, candor, curiosity, and a commitment to building trust in service of our mission to Protect Life

Work Location

This role is based out of our Scottsdale, Seattle, or Boston location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Your Impact

You will redefine how Axon shows up in the real world and turn our mission into unforgettable, high-impact experiences that drive growth across enterprise markets. You’ll lead the charge in bringing Axon into new frontiers like retail and healthcare, translating our technology in moments that resonate with entirely new audiences—from hospital systems to major retailers. You’ll create experiences that don’t just showcase our products- they prove their value in environments where safety, trust, and outcomes matter most.
From executive roundtables to industry-defining activations, you’ll build a field marketing engine that opens doors, accelerates deals, and positions Axon as a category leader beyond public safety.
If we win in the field—we win the market. This role owns that.

What You’ll Do

Location: In Person 4 days per week — Boston, MA Scottsdale, AZ or Seattle, WA 
Reports to: Head of Enterprise Marketing 

• Drive Axon’s enterprise field marketing strategy, with direct accountability for pipeline generation and revenue influence
• Design and execute a portfolio of high-impact events and experiences—including owned events, executive engagements, industry conferences, and customer activations
• Lead expansion into retail and healthcare verticals, developing targeted programs that resonate with new buyers and use cases
• Partner closely with Enterprise Sales to align on target accounts, priority markets, and deal acceleration strategies
• Build account-based and executive-level experiences that drive meaningful engagement with key decision-makers
• Create standout, differentiated activations that break through traditional B2G/B2B noise and reflect the ambition of Axon
• Establish scalable frameworks and playbooks for field marketing execution across regions
• Identify high-leverage opportunities (major industry moments, launches, partnerships) and turn them into high-impact experiences
• Build strong relationships with customers, partners and internal stakeholders
• Own performance metrics—tracking pipeline, ROI, and engagement to continuously improve outcomes
• Leverage AI and emerging tools to enhance personalization, follow-up, and scalability of programs
• Manage vendors, agencies, and/or internal contributors to deliver high-quality execution at scale
• Act as a strategic advisor on how Axon shows up in-market across enterprise audiences

What You Bring

• 4+ years of experience in field marketing or event marketing, with ownership of large-scale programs
• Proven track record of driving pipeline and revenue through events and field initiatives
• Experience supporting enterprise sales and account-based strategies
• Strong experience planning and executing high-quality, high-stakes events and activations
• Ability to break into new markets or verticals (retail, healthcare, or similar) and tailor strategies accordingly
• Creative, out-of-the-box ideas to field programs that capture attention, differentiate Axon and drive meaningful engagement with enterprise customers
• Ability to turn complex, technical solutions into compelling, real-world experiences
• Experience using data and insights to measure performance and optimize programs
• Familiarity with AI and emerging tools to enhance execution and personalization
• Strong cross-functional collaboration and stakeholder management skills
• High standards for execution, creativity, and detail
• Alignment with Axon’s values: ownership, candor, curiosity, and a commitment to building trust in service of our mission to Protect Life

Work Location

This role is based out of our Scottsdale, Seattle, or Boston location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Senior Sales Associate

Location:  Boston, MA - Newbury St

Job Type: Full-time 

Overall Compensation Package: $23 -$26 + Bonus Opportunities (This is what you can expect to be paid in this role. The range considers factors such as years of relative experience, Skin Laundry tenure, cost of living/geographical area and clinic volume).

Newbury St Compensation Package: An incoming Senior Sales Associate can expect to be brought in starting at $23/hr base with the opportunity to grow from there.

Schedule/Availability:

• Must be available and able to work weekends (sat AND sun) regularly. 
• Must have full availability to work and be scheduled for full-time.
• Must be available to work during Clinic Operating Hours (as posted on website *subject to change).
• You must be able to commit to a schedule made 60 days in advance. 

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed. 

About This Exciting Role: 

The Senior Sales Associate supports the day-to-day operations of the clinic by leading through example on the sales floor and ensuring a consistent, high-quality client experience. This role acts as an experienced peer leader—helping drive sales performance, providing informal guidance to team members, and ensuring operational tasks are completed accurately and efficiently. The SSA is responsible for supporting smooth shift execution and operational excellence but does not hold final authority for hiring, scheduling, or policy decisions. 

Reports To: Clinic Manager 

ESSENTIAL FUNCTIONS

Sales & Client Experience 

• Lead by example in achieving daily sales and conversion goals.
• Deliver exceptional client service by educating clients on products, memberships, and treatments.
• Support clinic-wide retention and loyalty programs through relationship building and consistent follow-up.
• Reinforce Skin Laundry’s service standards and brand values during every client interaction.

Operational Execution 

• Support opening and closing procedures, including register reconciliation, invoice closeout, and clinic readiness.
• Maintain accurate inventory levels by assisting with restocking, receiving shipments, and product counts.
• Ensure cleanliness, organization, and merchandising standards are consistently met.
• Execute operational checklists and compliance tasks as directed by the ACM or CM.

Team Support & Peer Leadership 

• Provide on-the-floor coaching and real-time feedback to Sales Associates.
• Support onboarding and training of new team members under ACM/CM guidance.
• Act as a point of contact for questions or issues during assigned shifts and escalate to leadership as appropriate.
• Foster a supportive, inclusive environment that encourages collaboration and growth.

Compliance & Safety 

• Follow and reinforce all operational policies and loss prevention procedures.
• Report any safety, compliance, or operational concerns promptly.
• Maintain professional conduct consistent with Skin Laundry’s standards of integrity and respect.

MARGINAL FUNCTIONS

• Participate in regional meetings, trainings, or team events as assigned.
• Assist with in-clinic activations, promotional events, or marketing initiatives.
• Provide occasional coverage for peer shifts to ensure continuous operations.

REQUIRED KNOWLEDGE, SKILLS, & ABILITIES

Technical & Operational 

• Intermediate knowledge of retail operations, POS systems, and cash handling.
• Familiarity with Zenoti or similar scheduling and sales software.
• Strong product knowledge and passion for skincare and client education.

Interpersonal & Leadership 

• Advanced interpersonal skills with the ability to coach peers and foster teamwork.
• Strong communication and problem-solving abilities.
• Reliable, proactive, and accountable in daily execution.

Experience & Education 

• Minimum 1–2 years of retail, hospitality, or service experience required.
• Leadership or keyholder experience preferred.

You must be at least 18 years of age to apply

Travel as an Opportunity

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events.

Flexibility as a Strength

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives.

In-Person Connections

The Senior Sales Associate role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success.

Employee Benefits & Perks: 

• Skin Laundry Complimentary Employee Treatment & Product Discount Program 
• Vacation leave, sick leave, and 10 Paid holidays  
• Parental Leave 
• Health insurance - Medical, Dental, and Vision insurance options
• 401k
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Voluntary Term Life insurance for employee, spouse, and child(ren)
• Employee Assistance Program (EAP)
• Voluntary Accidental Death & Dismemberment (AD&D)
• Voluntary Commuter Benefits
• Voluntary Legal Benefits
• Voluntary Group Accident insurance
• Voluntary Critical Illness insurance
• Voluntary Hospital Indemnity insurance
• ADP LifeMart - discounted products, services, and experiences

5 ways we give back to YOU

We are committed to your growth

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.

Work/Life Balance

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

You will be led, not managed

The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look.

Speak Up Culture

Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.

We don’t hire jerks

It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

Pharmacy Operations Manager (Manager Patient Services)

Education & Experience

• Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred
• 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required
• National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role
• Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus.

Job Salary: 

An employee in this position can expect a salary rate between $70,000 and $95,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

Sales Associate:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Associate will execute all efforts required to achieve individual sales goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You’ll Do:

• Consistently meet and exceed sales goals.
• Assist in clientele generation through customer engagement.
• Contribute to an in-store experience for customers that both surprises and delights them. 
• Deliver and foster a culture of an excellent client experience through a customer first mindset to build long term loyal client relationships.
• Deliver an elevated client experience acting as a brand ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability. 
• Maintain extraordinary customer experience feedback and scoring on service evaluation through NPS.
• Understand the need for consistent inventory accuracy and controls in store. 
• Contribute to Loss Prevention in all areas of the business.
• Uphold time and attendance policy.
• Ensure the selling floor reflects the brand and concept standards at all times.
• Share your deep knowledge about our product with genuine enthusiasm.
• Communicate product feedback based on customer feedback so we can continuously make our product and merchandising better.
• Help ensure that the store environment is inspiring and our product is easily accessible.
• Understand the core values and culture of Reformation and reflect these in all efforts.
• Maintain and uphold a professional, healthy, and productive work environment. 

What you’ll bring:

• Experience working with a sales or retail organization and/or operationally intensive business.
• Ability to work in a fast-paced setting.
• Strong interpersonal skills and the ability to interact effectively with diverse personalities 
• Driven approach to take on new challenges with the self-motivation for your work and career 

Compensation:

The wage for this position is $18.50 - $25 per hour.

• Available to work a minimum of 20 hours per week
• Available to work a minimum of 3 days per week, weekends included
• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

As an experienced Project Manager within Corporate Advisory & Solutions, you’ll be responsible for overseeing and driving projects for one of our key National accounts in commercial real estate. This role will involve managing projects remotely with intermittent travel required during the project life cycle. This position requires a flexible, quick-thinking, multitasking professional with exceptional organizational skills, a keen eye for detail, and a commitment to excellent customer service. The ideal candidate will be a self-starter capable of making an immediate impact, effectively managing vendors, and navigating complex project requirements with ease.

As a Project Manager, you will be responsible for coordinating all aspects of these high-profile projects, ensuring they are completed on time, within budget, and to the highest standards. You will leverage your strong communication skills and proven ability to get things done to foster productive relationships with stakeholders and guide the project team to success.

Responsibilities:

• Develop comprehensive project plans, including scope, timelines, budgets, and resource allocation.
• Oversee the execution of all project phases, ensuring adherence to established schedules and financial constraints.
• Track project costs against program budget and report any variances.
• Source, negotiate with, and manage relationships with external vendors and contractors.
• Ensure that all vendor deliverables meet quality standards and project requirements.
• Serve as the primary point of contact for clients, stakeholders, and internal teams.
• Provide regular updates and reports on project progress, risks, and changes.
• Lead and motivate project teams, clearly delegating tasks and responsibilities.
• Monitor team performance and provide guidance to ensure project milestones are achieved.
• Run meetings with cross-functional teams to ensure alignment and progress on project goals.
• Facilitate effective collaboration and communication among team members.
• Identify potential project risks and develop mitigation strategies.
• Address issues promptly and implement corrective actions as needed.
• Conduct regular inspections and reviews to ensure compliance with project specifications and standards.
• Ensure that all project documentation is accurate and up-to-date.

Desired Competency, Experience, and Skills:

• Minimum of 2 years of experience in project management within the commercial real estate sector - *Preferred 5 years of experience*
• Proven track record of successfully managing multiple large-scale projects simultaneously from inception to completion.
• Strong organizational and multitasking abilities with a high level of attention to detail.
• Exceptional customer service skills, with a focus on building and maintaining client relationships.
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.
• Effective time management skills, capable of prioritizing tasks and managing multiple projects concurrently.
• Demonstrated capability in vendor management and negotiation.
• Ability to work independently as a self-starter and drive projects forward with minimal supervision.
• Proficiency in project management software and tools (e.g., Microsoft Project, Asana, Trello).
• High level of initiative and proactive problem-solving.
• Strong leadership qualities with the ability to motivate and guide teams.
• Proven ability to make strategic decisions and navigate project complexities
• With national travel up to 30%

Please note that as of December 2025, PMA has merged with Brailsford & Dunlavey.

CREATE YOUR FUTURE WITH PMA

Curious to stimulate your career growth through meaningful mentorship and thoughtful training? Are you interested in collaboration, working as an integral part of a team to deliver complex real estate projects across the country? Are you diligent, enthusiastic, and eager to work with clients and have an impact? 

Project Management Advisors, Inc. (PMA) is hiring a Senior Project Manager in Boston to work on a variety of Life Science projects. Accelerate both your professional and personal growth by joining our team! 

Our Work and Culture

PMA is a national real estate advisory firm providing consulting services as the owner’s representative, meeting sophisticated real estate needs across a diversity of markets and project types. Recognized among the commercial real estate industry’s top professional services firms, including being named to Engineering News-Record Top Lists for three years in a row, PMA is headquartered in Chicago with offices in Austin, Los Angeles, New York, Orlando, Tampa, San Diego, and San Francisco.

We know that where you work matters. The people on your team. The culture of the environment. The client and project opportunities. The potential for learning, growth, and evolution. These all impact the quality of your work and the quality of your life. We get it. 

Fit is critical for you and for us. That’s why we’re curious to learn about you and to help you discern if a career with PMA is a good fit for you, your values, and your goals. 

Your Role

As a Senior Project Manager, you will often serve as the primary interface with PMA clients and lead the client and project team through a successful process of strategic real estate planning, design and construction of new buildings, tenant improvement buildouts, and facilities assignments. Some of the ways you will support our projects:

•   You have 8+ years of experience leading development and project management efforts for life sciences projects
•    You have experience as an Owner’s Representative or Project Manager representing the fiduciary interests of the real estate developer or investor
•    You are skilled at managing project teams successfully through all phases of the development and construction process
•    You have been involved with and led master planning, budgeting, pre-construction, schematic design, design development, and construction documents phases, and construction/transition planning to build/project activation
•    You are knowledgeable with regard to project pro form, including development budgets, operations (revenues, expenses, cash flows), and resulting financial metrics (return on cost, IRR, etc.)
•    You demonstrate skills in managing successful projects and consistently meeting/exceeding client expectations and deadlines
•    You thoroughly understand project controls, project management, construction documentation, and sequencing
•    You possess a working knowledge of alternate materials/methods, construction costs, value-engineering techniques,s and building/occupancy laws and lease requirements.
•    You possess strong organizational, analytical, negotiation, and problem-solving skills
•    You show discretion in handling confidential information
•    You are adept at developing and maintaining long-term relationships with clients and other development, design, and construction-related and business professionals

Your Values and Skills

•    You are a motivated self-starter with a positive attitude
•    You operate with a high level of personal integrity and business ethics, thriving in a collaborative team environment
•    You have a polished executive presence and excellent verbal and written communication skills
•    Your interpersonal skills are exceptional (i.e., high emotional intelligence)
•    You exercise enthusiasm and curiosity, committed to seeking creative solutions
•    You practice diligence and discipline to refine options into the optimal result
•    You exude confidence and courage to cultivate yourself as a leader
•    You value fairness, understanding it is fundamental to transparency and consensus-building

Your Success

The day-to-day experience at PMA promises challenge, collaboration, and growth, while our comprehensive benefits create opportunities for you and your family to prosper, including:  

•    Being part of a respected company with high-caliber clients and projects
•    A workplace that is values-based and consciously practices its values every day
•    A culture that respects work/life balance
•    Competitive salary and bonus program
•    Formal and informal training, leadership development, mentoring programs, and other opportunities for growth and advancement
•    Quality benefits including medical, dental, vision, life, and disability insurances, education reimbursement, and much more

The salary range for this position is $150,000-100,000 annually; the base pay offered may vary depending on location, experience, skills, relevant education, and training.

*Please Note: The official title for this role will be Studio Supervisor*

Location: Boston, MA | Reports to: Studio Manager | Part Time

Hourly Rate: $18.50 

The Studio Supervisor plays a critical support role in the daily operations of the Studio, serving as a trusted keyholder and frontline leader. This role is designed for team members who consistently demonstrate strong judgment, attention to detail, and the ability to operate independently.

As a Studio Supervisor, you’ll help open and close the Studio, support floor leadership during peak periods, and ensure a consistent customer and brand experience. You’ll also set the tone on the floor — modeling our values, reinforcing service standards, and supporting operational execution. This is a non-managerial role but one that requires maturity, ownership, and leadership by example.

Key Responsibilities:

Operational Execution & Sales Support

• Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately
• Supports daily execution of visual merchandising, supply restocks, and Studio upkeep
• Reviews daily business and helps implement strategies to drive results
• Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals
• Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness

Customer Experience

• Delivers exceptional service and educates customers on the Studs experience
• Supports service recovery and escalates customer concerns as needed
• Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations

Team Support & Culture

• Sets a strong example for professionalism, inclusion, and accountability
• Provides real-time feedback and support to teammates when appropriate, escalating as needed
• Helps reinforce company values and contributes to a collaborative, feedback-rich environment

Requirements:

• Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities
• Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
• Must have availability to work on Saturday and Sunday, excluding approved unscheduled time away
• Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations
• Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment
• Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
• Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols
• Confident operating solo and taking ownership of floor leadership responsibilities when assigned
• Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture

Benefits & Perks

• Paid Safe & Sick Leave Accrual
• FSA Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)

*Please Note: The official title for this role will be Assistant Studio Manager*

Location: Boston, MA | Reports to: Studio Manager | Full Time

Hourly Rate: $21.50 

The Assistant Studio Manager is a key leadership role focused on supporting the day-to-day operations of the Studio and ensuring a consistently exceptional experience for Studs’s customers. This role serves as the primary partner to the Studio Manager and is expected to step in fully when they are off, maintaining consistency in leadership, execution, and culture.

As part of the Studio leadership team, you’ll help drive revenue, coach team members, and uphold the standards that define our customer experience. You’ll also play an important role in shaping team culture — modeling professionalism, accountability, and our core values. This role is ideal for someone who thrives in a fast-paced, customer-facing environment and is ready to lead by example while growing alongside a high-performing team.

Key Responsibilities:

Operational Excellence & Revenue

• Leads day-to-day Studio operations in the Studio Manager’s absence, ensuring smooth execution across all functions
• Manages inventory, supply ordering, and operational task completion with consistency and attention to detail
• Tracks daily business performance and supports execution of sales strategies to drive revenue and hit targets
• Partners with the Studio Manager to identify and act on trends in key metrics, ensuring goals stay on track
• Upholds compliance standards, including safety protocols and piercing regulations, and escalates issues as needed

Customer Experience

• Maintains a consistent presence on the floor to guide the team and ensure an exceptional customer experience
• Actively supports resolution of customer concerns and models service recovery when needed
• Identifies experience trends and advocates for improvements that elevate the Studio environment

Leadership & Team Development

• Acts as a day-to-day leader for the team, setting a high standard for professionalism and accountability
• Provides real-time coaching and clear, actionable feedback to support individual performance
• Contributes to team development in collaboration with the Studio Manager
• Reinforces Studs’s values and fosters a culture of inclusion, collaboration, and continuous improvement

Requirements:

• 1+ year of retail management, customer-facing team leadership experience, and demonstrated track record of operational excellence
• Must be available to work a flexible schedule of five days per week (38-40 hours), including evenings, weekends, and holidays. Must maintain consistent availability
• Weekend availability (Friday, Saturday, Sunday) is required, excluding approved PTO
• Schedules may vary based on business needs, and full-time roles are expected to prioritize Studs as the primary employment commitment
• Must reliably attend all scheduled shifts and maintain consistent availability
• Will be scheduled in the Studio Manager’s absence; performs day-to-day studio operations across all functions
• Comfortable standing for extended periods (up to 8+ hours) and able to lift and move up to 20 lbs
• Comfortable handling chemicals and following all relevant health and safety protocols
• Brings strong judgment, a proactive mindset, and a bias toward ownership and follow-through
• Thrives in a feedback-rich environment and contributes to a collaborative, high-performing team culture

Benefits & Perks

• Comprehensive Medical, Dental, and Vision Insurance (including $0 in-network mental health visits)
• Access to Mental Health and Work/Life Resources  including Online Therapy, Gender Affirmation Support Services, and Employee Assistance Program (EAP)
• Voluntary Life Insurance
• Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Paid Time Off and Paid Safe & Sick Leave Accruals
• Paid Parental Leave
• Paid Sabbatical After 4 Years of Service
• Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)
• Access to PerkSpot and additional benefits such as pet insurance, discounted tickets, personal finance coaching, healthy rewards, and more!

*Please Note: The official title for this role will be Studio Supervisor*

Location: Boston, MA | Reports to: Studio Manager | Part Time

Hourly Rate:  $18.50 

The Studio Supervisor plays a critical support role in the daily operations of the Studio, serving as a trusted keyholder and frontline leader. This role is designed for team members who consistently demonstrate strong judgment, attention to detail, and the ability to operate independently.

As a Studio Supervisor, you’ll help open and close the Studio, support floor leadership during peak periods, and ensure a consistent customer and brand experience. You’ll also set the tone on the floor — modeling our values, reinforcing service standards, and supporting operational execution. This is a non-managerial role but one that requires maturity, ownership, and leadership by example.

Key Responsibilities:

Operational Execution & Sales Support

• Opens and closes the Studio independently and ensures all opening/closing procedures are completed accurately
• Supports daily execution of visual merchandising, supply restocks, and Studio upkeep
• Reviews daily business and helps implement strategies to drive results
• Acts as a floor leader during assigned shifts, helping structure the team to deliver both sales and service goals
• Upholds compliance with safety and brand standards, including regulations tied to piercing and Studio cleanliness

Customer Experience

• Delivers exceptional service and educates customers on the Studs experience
• Supports service recovery and escalates customer concerns as needed
• Ensures a warm, welcoming, and consistent customer journey aligned with our service expectations

Team Support & Culture

• Sets a strong example for professionalism, inclusion, and accountability
• Provides real-time feedback and support to teammates when appropriate, escalating as needed
• Helps reinforce company values and contributes to a collaborative, feedback-rich environment

Requirements:

• Prior experience in a keyholder or shift lead role that included independent operations and opening/closing responsibilities
• Must be available to work a flexible schedule of varying days and hours, including evenings, weekends, and holidays
• Must have availability to work on Saturday and Sunday, excluding approved unscheduled time away
• Reliably attend work as scheduled for up to 29 hours per week, in line with local laws and subject to any approved accommodations
• Proven track record of professionalism, reliability, and sound judgment in a customer-facing environment
• Comfortable standing for extended periods (up to 8+ hours) and able to lift/move at least 20 lbs
• Able to handle chemicals safely and follow all relevant health, safety, and compliance protocols
• Confident operating solo and taking ownership of floor leadership responsibilities when assigned
• Brings a positive attitude, receives feedback well, and contributes to a collaborative, service-oriented team culture

Benefits & Perks

• Paid Safe & Sick Leave Accrual
• FSA Health and Commuter Tax-Advantaged Accounts
• 401(k) Retirement Savings Plan
• Exclusive Employee Discounts on Piercings and Jewelry (we’ve got your friends and family covered too!)

We’re looking for a Key Holder to help lead the way at our Boston store! This role is perfect for someone who thrives in a team environment, loves engaging with guests, and is passionate about sharing Little Words Project’s mission. As a Key Holder, you’ll play a huge role in bringing our brand story to life—helping guests find the perfect bracelet, guiding them through our bead-your-own experience, and supporting the team to create a welcoming, inspiring space.

What you’ll do: 

• Work alongside the Store Manager & Assistant Store Manager to inspire and motivate the team. You’ll help set the tone for amazing guest interactions!
• Open and close independently, ensuring everything runs smoothly.
• Host and manage in-store beading appointments, events, and parties, making every visit special.
• Help find partners to do events with, and assist with planning in-store events
• Monitor inventory levels, assist with backstock, and help with visual merchandising to keep our store looking and feeling its best.
• Help train and develop Sales Associates, sharing best practices to enhance guest connections.
• Introduce new products, personalize recommendations, and create moments that leave a lasting impression.
• Answer guest questions, assist with transactions, and handle any in-store issues with positivity and care.
• Assist at the bead bar, tie bracelets, and fulfill custom orders.
• From inventory intake to clienteling and KPIs, you’ll play an important role in keeping things running smoothly.

What You Bring to the Team:

• 2+ years of retail or customer service experience.
• Strong communication and interpersonal skills—you love connecting with guests and teammates!
• Passion for beading, styling, and even capturing fun content in-store.
• You stay cool under pressure and find solutions with a positive attitude.
• Ready to jump in, support the team, and help wherever needed.
• Able to work weekends and holidays. 
• You believe in Little Words Project’s mission and are excited to spread kindness every day!

About Blank Street

At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. 

Add a Spark to the Ordinary…

The District Manager role at Blank Street is a key area leadership position, responsible for overseeing multiple locations and leading a team of General Managers. This role drives performance, consistency, and culture across all stores within a defined market by setting high operational standards and stepping in where needed. A core focus is building strong leadership by hiring, developing, and promoting talent while fostering a high-performing, cohesive culture across the area. With a strong grasp of area-level P&L, the District Manager coaches General Managers to make sound financial and operational decisions. It also leads short-term planning and forecasting across labor and inventory to ensure smooth operations. As the link between HQ and the field, the District Manager implements new initiatives, drives adoption, and shares insights to continuously improve how we operate. This role requires regular travel across Boston and reports to the Director of Operations.

Qualifications:

• 5+ years experience in retail or hospitality multi-unit operations, with a track record of successfully managing multiple locations.
• Strong leadership skills, including the ability to lead and develop salaried managers and create a positive, high-performance culture.
• Experience with new store openings, including managing operational logistics, staffing, and ensuring successful ramp-up and execution.
• Excellent problem-solving and decision-making abilities, with a hands-on approach to tackling operational challenges and delivering results.
• Exceptional communication and organizational skills, with the ability to manage multiple locations and stakeholders while maintaining operational efficiency.

Skills

• Passion for delivering exceptional customer service and hospitality.
• Strong autonomy, sound judgment, and the ability to manage operations independently.
• Excellent organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Highly effective interpersonal and communication skills, capable of leading teams and collaborating across departments.
• Skilled in emotional intelligence and conflict resolution to foster a positive, welcoming workplace.
• Well-versed in change management, adapting to business needs and driving continuous improvement.
• Proven training and development capabilities to nurture team growth and leadership.
• Ability to troubleshoot and solve problems, prioritizing issues based on urgency.

Attributes

• Hands on and highly action-oriented
• Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
• Positive, enthusiastic and results driven
• Passionate people leader and developer
• Interested in continuous personal growth

Key Responsibilities

People - Coach and Support Your Team

• Create and manage a positive, engaging work culture
• Train, mentor, and celebrate your team
• Fill leadership gaps when needed
• Manage scheduling, time and attendance practices for the market
• Oversee labor strategy and budget
• Collaborate with your managers to hire and support hourly hiring
• Ensure training quality and team development
• Address performance issues promptly and fairly
• Partner with People Team on employee relations
• Help manage change to keep Blank Street evolving smoothly
• Maintain top engagement scores and host market events

Product - Deliver Quality Products

• Represent the Blank Street brand and values to customers and teammates
• Hold your team accountable for food and beverage quality
• Oversee ordering, vendor relations, waste, and inventory when needed
• Lead by example behind the bar for 30% of your week, ensuring excellent service and product quality

Physical Space - Maintain Operational Excellence

• Ensure safety, cleanliness, and presentation of locations
• Prepare stores for weather, new launches, or LTOs
• Solve facility issues quickly
• Work with HQ to improve store design, maintenance, and customer experience

Performance - Drive Financial and Customer Success

• Take ownership of store performance and find growth opportunities
• Maintain NPS and Google review scores
• Build relationships with local businesses to grow brand loyalty
• Stay updated on company tools, processes, and communication
• Identify and address performance gaps
• Share best practices and collaborate with other leaders

Project – Support Business Evolution

• Help with New Store Openings in your region
• Pilot new initiatives and act as a trusted partner for new ideas
• Support marketing and brand collaborations
• Attend training and department meetings

Benefits & Perks

• $85,000 - $130,000 annual salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in Boston at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• 15 days of paid annual leave (on top of company-observed holidays and sick time)
• Three health plan options, with full coverage available for two employee-only tiers.
• Commuter benefits
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure.

What You’ll Do

We're looking for a senior, analytically-driven leader to own our Pricing & Promotions function. This is a player-coach role: you'll be hands-on with the work, manage and develop one direct report, and operate with significant autonomy and direct visibility to senior leadership.

You'll own our pricing/promotions experimentation program end-to-end, lead promotional strategy and performance analysis, and build out our discount budgeting capability. You'll also create and optimize a cross-functional pricing strategy, bringing a more coherent and intentional approach to how we price and discount across ecommerce, retail, and emerging channels.

Key Responsibilities

• Own the end-to-end pricing/promotions testing roadmap — prioritize the backlog, design tests, set stakeholder expectations, analyze test results and drive rollout decisions
• Set the promotional strategy, calendar and prioritization; partner with your direct report on execution
• Develop new promotional structures and ideas grounded in performance data and competitive intelligence
• Synthesize competitor analysis to inform our positioning and calendar
• Own stakeholder communication on promotions and test expectations across the business 
• Partner with finance and analytics teams to understand how promotional strategy impacts business performance, and make data-driven adjustments to achieve goals 
• Partner with acquisition team to identify opportunities to personalize promotions across channels in order to improve media performance 
• Be a leader in the adoption of AI-driven approaches for personalized promotions, leveraging models to optimize conversion rate and promotional spend efficiency
• Build and own discount budgeting capability — track, model, and communicate promotional spend and ROI
• Use financial modeling to recommend promotional changes and evaluate their conversion and margin impact
• Manage and develop one direct report, coaching them on analytical skills, business acumen, and stakeholder communication

Qualifications

Required

• 6+ years of experience in growth, ecommerce, promotions, pricing, or a related analytical function — with a track record of owning experimentation and using data to drive business decisions; backgrounds in growth product management, lifecycle marketing, or pricing strategy are all strong fits.
• Strong analytical background — you’re proficient with SQL and can independently design, analyze, and draw conclusions from A/B tests without relying on a data team 
• Experience with promotional or marketing performance analysis, including financial modeling and conversion analysis
• Demonstrated ability to manage and develop talent
• Clear, structured communicator who can translate analytical findings into business recommendations
• Comfortable operating with autonomy and building structure in areas that are still maturing 

Nice to Have

• Experience with discount budgeting, promotional P&L, or financial planning
• Familiarity with product pricing strategy or distribution channel management
• Background in direct-to-consumer or subscription businesses
• Experience working alongside or embedded with Data Science teams on experiment design
• Strong understanding of ML models and AI decisioning

What Values You’ll Share

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.

What We Offer

• A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive  
• A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families (For more information on our total rewards please click here)
• Free SimpliSafe system and professional monitoring for your home. 
• Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change.

The target annual base pay range for this role is $160,100 - $234,900

This target annual base pay range represents our good-faith estimate of what we expect to pay for this role. We use a market-based compensation approach to set our target annual base pay ranges and make adjustments annually. We carefully tailor individual compensation packages, including base pay, taking into consideration employees’ job-related skills, experience, qualifications, work location, and other relevant business factors. 

Beyond base pay, we offer a Total Rewards package that may include participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits. More details can be found here.

We’re committed to fair and equitable pay practices, as well as pay transparency. We regularly review our programs to ensure they remain competitive and aligned with our values.

We wholeheartedly embrace and actively seek applications from all individuals, no matter how they identify. We are committed to cultivating a diverse and inclusive workplace, and we believe our work is enriched when we incorporate a multitude of perspectives, backgrounds, and experiences. We want everyone who works here to thrive and contribute to not only our mission of keeping every home secure, but also to making our workplace safe and supportive for others. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact careers@simplisafe.com.

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 6,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies. In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights. Work alongside Similarwebbers from around the globe who are bright, curious, practical, and genuinely good people.

We’re seeking a Solution Architect to join our Go-to-Market organization, reporting to the Team Manager of Solutions Architects and based in Burlington, MA.

We’re looking for a strategic, client-facing professional who thrives at the intersection of data, technology, and business strategy. In this role, you will act as a trusted advisor to some of the largest enterprises in North America, helping them translate digital intelligence into measurable business impact. You will partner closely with Sales, Account Management, Product, and senior client stakeholders to design and operationalize solutions that align Similarweb’s unique data assets with real-world business objectives.

As a Solution Architect at Similarweb you will:

• Partner with Sales and Account teams to drive new business, expansion, and long-term strategic growth across key industries including Consumer Goods, Retail, Travel, and Financial Services.
• Lead discovery conversations to deeply understand client objectives, pain points, workflows, and technical environments.
• Translate business requirements into clear data strategies, solution designs, and integration blueprints.
• Deliver compelling, insight-driven presentations, workshops, custom analyses, and live product demonstrations that showcase differentiated value.
• Design scalable solutions leveraging APIs, data feeds, consulting engagements, or hybrid delivery models to ensure seamless integration into client ecosystems.
• Act as the bridge between client needs and internal teams, providing structured feedback to Product and R&D to inform roadmap priorities.
• Develop industry-specific expertise and reusable GTM assets to position Similarweb as a strategic thought partner—not just a data provider.

You will be responsible for:

• Pre-Sales & Revenue Acceleration: As a product and data expert, you will own the value-based sales cycle from discovery to solution design, partnering with Sales on deal strategy, RFP responses, competitive positioning, and ROI-driven value articulation to increase win rates, expand deal size, and shorten sales cycles.
• Solution Design & Integration Strategy: You will architect tailored data solutions aligned to client objectives and technical environments, advising on integration approaches, analytical methodologies, and delivery models while ensuring feasibility and long-term scalability.
• Insight Generation & Storytelling: You will analyze Similarweb data to uncover actionable insights, transforming complex datasets into clear, executive-ready narratives through presentations, workshops, and written communication that drive confident decision-making.
• Industry & GTM Enablement: You will build deep vertical expertise, contribute to strategic account planning and expansion initiatives, and create scalable assets including use-case frameworks, demo environments, and analytical playbooks to elevate overall GTM effectiveness.
• Innovation & Product Feedback Loop: You will proactively identify emerging client needs and market opportunities, translating insights into structured feedback on new datasets, features, packaging, and positioning to strengthen product-market fit.

What you bring to Similarweb:

• Industry & Professional Experience: 5+ years of experience in pre-sales solution consulting, analytics consulting, customer-facing roles at data/SaaS companies, or adjacent strategy/product roles with significant client interaction.
• Data & Technical Fluency: Strong understanding of digital traffic data, market research, competitive intelligence, and online consumer behavior. Familiarity with APIs, data integrations, and modern analytics environments is highly preferred.
• Analytical Excellence: Proven ability to work with large datasets, identify patterns, and translate findings into actionable business recommendations. Experience leveraging AI tools or LLMs to enhance analysis and storytelling is a plus.
• Strategic & Commercial Acumen: Demonstrated ability to connect data insights to revenue growth, competitive positioning, and executive-level business outcomes.
• Communication & Executive Presence: Exceptional presentation and storytelling skills, with confidence engaging senior stakeholders and C-level audiences in both technical and strategic conversations.
• Cross-Functional Leadership: Ability to collaborate effectively across Sales, Product, Marketing, Advisory Services, and Data teams, influencing without direct authority.
• Mindset & Drive: A proactive, intellectually curious self-starter who operates autonomously, adapts quickly across industries and use cases, and builds trusted relationships through credibility and insight.

*At Similarweb, collaborating with our colleagues in-office creates a more connected, unified culture. Our best work is a product of our face-to-face collaboration, with the ability to work partially from home.*

The base salary range for this position in Boston is $81,000 to $131,000, plus benefits including: medical, dental and vision insurance, 401K plan, potential equity, employee stock purchase plan and paid sick and parental leave.

In addition, this position is eligible to participate in the company’s sales incentive plan, with a maximum target OTE of up to $146,000, depending upon the final terms of employment and achievement of established targets. 

Individual compensation is based upon a number of factors, including qualifications and relevant experience. 

The base salary range above is for the Boston area and could vary for candidates in other locations.

Why you’ll love being a Similarwebber:

You’ll actually love the product you work with: Our customers aren’t our only raving fans. When we asked our employees why they chose to come work at Similarweb, 99% of them said “the product.” Imagine how exciting your job is when you get to work with the most powerful digital intelligence platform in the world.

You’ll find a home for your big ideas: We encourage an open dialogue and empower employees to bring their ideas to the table. You’ll find the resources you need to take the initiative and create meaningful change within the organization. 

We offer competitive perks & benefits: We take your well-being seriously, and offer competitive compensation packages to all employees. We also strongly emphasize community, with regular team outings and happy hours.

You can grow your career in any direction you choose: Interested in becoming a VP or want to transition into a different department? Whether it’s Career Week, personalized coaching, or our ongoing learning solutions, you’ll find all the tools and opportunities you need to develop your career right here.

Diversity isn’t just a buzzword: People want to work in a place where they can be themselves. We strive to create a workplace that is reflective of the communities we serve, where everyone is empowered to bring their full, authentic selves to work. We are committed to inclusivity across race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience. We believe our culture of equality and mutual respect also helps us better understand and serve our customers in a world that is becoming more global, more diverse, and more digital every day.

#LI-KZ #LI-Hybrid

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value where we support the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark. 

Data & Analytics

Accordion's Data & Analytics (D&A) team offers cutting-edge, intelligent solutions to a global clientele, leveraging a blend of domain knowledge, sophisticated technology tools, and deep analytics capabilities to tackle complex business challenges.

We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics.

This role can be based in any of our US office locations and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location.

This position is not eligible for immigration sponsorship.

Accordion Intelligence Lab

The AI Lab is composed of leading software and AI engineers, designing agentic-AI solutions ahead of the market. Our group builds and operationalizes the AI systems that power Accordion’s consulting capabilities, from agentic architectures and RAG pipelines to evaluation frameworks and production observability.

The Lab works closely with practice leaders to translate research findings into scalable, reliable tools that advance Accordion’s AI-driven value creation work for PE clients and their portfolio companies.

About the Role

We’re looking for an AI Product Manager to join one of Accordion’s new AI-augmented delivery pods—purpose-built teams that combine AI engineering, data science, and product management to transform how PE-backed companies run finance and operations.

In this role, you are the translation layer between client problems and AI system design. You don’t manage Jira tickets, you shape what gets built and why. You’ll run discovery sessions, write tight requirements, and keep sprints moving at a pace that only works if you’re using AI to think faster, write better, and communicate more clearly.

We move at sprint pace, not quarter pace. If you want to own outcomes end-to-end, work directly with PE clients, and build things that matter in finance, this is the role.

What You’ll Do

• Interface with executive clients, garner trust in our services, and fill in your own knowledge gaps in real time.
• Translate ambiguous client problems into clear engineering requirements: PRDs, user stories and functional specs (and do it fast)
• Run client discovery sessions and earn trust quickly, including with CFOs and PE operators
• Own sprint planning and delivery coordination across your pod’s AI engineers and data scientists
• Define success criteria and KPIs for AI-powered features before they are built, not after
• Identify and communicate when an AI system isn’t performing reliably; bridge the gap between technical diagnosis and client-facing communication
• Use AI tools for 50%+ of your written output: requirements, stakeholder communications, research, and sprint planning
• Travel to client site as needed

Success in the First 6 Months

• Lead requirements and delivery coordination for at least one end-to-end AI engagement, from discovery through production
• Establish a reputation with your pod and with clients as someone who can run a room, write a tight PRD, and hold a sprint together
• Demonstrate materially faster output because of how you use AI tools, not just that you use them
• Show that you understand AI system behavior well enough to write requirements that aren’t naive about what LLMs can and can’t do

What You’ll Bring

• AI tools are woven into how you work daily, you are materially faster because of it, and you can demonstrate that concretely
• 3–6+ years of PM or delivery management experience in a technical or AI product context
• PE or finance domain experience: FP&A, financial close, ERP systems, or finance transformation programs
• Background in consulting or professional services delivery
• Experience with the commercial dimension of AI products—thinking about adoption, product-market fit, and client value capture, not just delivery
• Demonstrated ability to translate messy, ambiguous business problems into clear engineering requirements
• Experience working directly with engineers on AI/ML or data-intensive products
• Strong written communication skills, you can write a tight PRD, user story, or functional spec (and you can do it fast)
• Comfort with iterative, sprint-based delivery under real time pressure. The world is changing around us, and you’ll drive our products as an agent of change.

This is a high-velocity environment. Sprints are short, client expectations are high, and we don’t slow down between engagements. If you’ve spent time in large enterprise engineering organizations where velocity is constrained by process, this will feel different.

The people who thrive here are those who find the pace energizing, not exhausting. They ship fast because they’ve internalized good judgment—not because they cut corners. They use AI tools to multiply their output, communicate clearly with non-technical stakeholders, and course-correct quickly when something isn’t working.

The annual salary for this role ranges from: $144,500 to $230,000 USD + significant bonus + benefits. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-BS1

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. The Toast Fintech Compliance Program provides a compliance by design embedded approach to compliance program management, with an emphasis on product lifecycle management, while enabling the business to innovate and deliver quality products and solutions to serve our customers. 

We are seeking a Senior Compliance Analyst to oversee compliance initiatives and management systems for our Retail and Payments business lines. Reporting to the Senior Manager of Payments & Retail Compliance, you will ensure alignment with industry regulations, card network rules, and internal risk policies. This role requires a proactive problem-solver who can navigate ambiguity, drive ownership, and collaborate cross-functionally to mitigate risk across Toast’s expanding operations.

Our Legal & Compliance teams are primarily concentrated in Boston, New York, Washington D.C., San Francisco, and Chicago. Candidates residing in these areas will be prioritized, as they will benefit from closer proximity to colleagues and greater access to company resources and events.

A day in the life (Responsibilities) 

• Own and execute key compliance management processes to monitor and ensure compliance with network and regulatory requirements across Toast Retail and Payments products
• Proactively manage and communicate status, risks, and next steps across multiple workstreams, ensuring stakeholders are informed without requiring prompting
• Assist in tracking and assessing new and changing regulations across Payments and Retail, including card network rules, data security standards, consumer protection laws, and emerging payment technologies; escalate potential concerns and support mitigation strategies
• Research and analyze compliance risks associated with retail merchants, including high-risk categories and evolving regulatory concerns
• Collaborate closely with Merchant Risk, Retail, Legal, Product, and Operations to develop and refine compliance policies, controls, and guidance
• Liaise with business partners to provide practical, risk-based compliance guidance, including process and control recommendations
• Support audits and regulatory inquiries by gathering documentation and ensuring transparency in compliance operations
• Execute and support internal compliance testing activities in partnership with the Global Testing Program Manager, including contributing to test planning, performing testing, documenting results, and tracking remediation to completion
• Evaluate and guide the business on new and existing product releases and enhancements to ensure alignment with applicable laws, regulations, policies, and strategic partner requirements
• Identify compliance issues (internally or through audits/exams), track remediation efforts, and follow up with stakeholders to ensure timely resolution
• Effectively manage competing priorities, flagging capacity constraints early and proposing solutions or reprioritization as needed
• Support the Retail business in adopting enterprise risk and compliance frameworks, including policies, training, and reporting

What you'll need to thrive (Requirements)

• Bachelor’s degree in business, finance, law, or a related field
• 3–5+ years of experience in compliance, risk management, or payment processing
• Familiarity with card network rules (Visa, Mastercard, etc.), regulatory frameworks (e.g., FinCEN, OFAC), and high-risk merchant categories
• Strong analytical skills with the ability to assess risk and identify potential compliance concerns
• Strong communication skills, with the ability to convey complex regulatory information clearly and concisely to both technical and non-technical audiences
• Ability to provide clear, structured updates on status, risks, and next steps to cross-functional partners and leadership
• Demonstrated ability to take ownership of work, operate proactively, and drive tasks forward with minimal direction
• Ability to work cross-functionally and build strong partnerships across Risk, Retail, Legal, and operational teams
• Ability to operate effectively in a fast-paced, dynamic environment and bring structure to ambiguous problems
• Ability to balance a collaborative, informal culture with a strong sense of urgency and accountability

Special Sauce* (Nice to Haves)

• Experience with compliance tools, transaction monitoring systems, or regulatory reporting platforms
• Experience in retail compliance
• Experience with fuel sales compliance
• Experience with international payments  compliance

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-DNI

Scandit gives people superpowers. Whether allowing retailers to make store operations more efficient, enabling delivery drivers to make quicker deliveries, or matching a patient with their medication, our smart data capture solution platform automates core business workflows and provides actionable insights to help businesses in a variety of industries. Join us, as we continue to expand, grow and innovate, and help take Scandit to the next level.

As Strategic Account Manager you will focus on hunting new business in the Large Enterprise space. We are looking for candidates based in the USA (Preferably Eastern or Central time), becoming a key part of our Strategic Accounts Team and offering Scandit’s disruptive software-based Mobile Barcode Scanning, Data Capture and Augmented Reality Solutions to enterprise customers. Our target markets include enterprises primarily in Retail and Transport & Logistics. You are a high-performing sales professional who is motivated to join a dynamic and fast-growing tech company with a disruptive offering.

Key Responsibilities:

• Generate new sales opportunities through close collaboration with assigned POD structure and new business development activities (e.g cold calling & outreach).
• Position Scandit as a leader for cloud-based data capture solutions.
• Strategic, executive-level selling at multiple levels of decision-makers within larger, high potential accounts.
• Effectively utilize resources to reach and identify prospects for contact.
• Present Scandit solutions, develop proposals and value justifications, negotiate and close deals to achieve annual sales targets.
• Effectively use Salesforce and sales campaign tools to build and manage your sales funnel.
• Provide feedback regarding regional marketing events to attend, speaking opportunities, relevant publications and thought leaders/interest groups.
• Collaborate with Scandit sales management and marketing to ensure client satisfaction, higher conversion rate and to drive overall sales improvements.
• Provide input to the business and product development plans to assist with the evolution of current products and the development of new ones.
• Develop and maintain a strong working proficiency of Scandit solutions.

Key Attributes & Experience:

• 10 years software sales experience, with 5 years minimum experience in the enterprise space.
• Experience with one of our key verticals, retail or transportation/logistics is a must
• Passionate about disruptive technologies with a good understanding of mobile applications.
• Proven track record in achieving sales targets.
• Knowledge and experience in other target industries is a bonus.
• Excel in a fast-paced start-up environment and able to quickly adapt to change.
• Excellent interpersonal and written/spoken communication and strong negotiation skills.
• Ability to publicly represent Scandit at events and seminars.
• Flexibility to travel when needed

We support your sales career

• World class tech stack to make you as productive as possible
• Company and sales onboarding track to get you selling fast
• Regular regional and company wide sales events to ensure collaboration, communication and alignment.
• Impressive ratio of sales to supporting functions including Business Development Representatives, Partnerships. Marketing, Customer Success, Sales Operations and Sales Enablement
• Flat, accessible leadership structure to support in commercial activities: win as a team. 

The good stuff 

So many benefits, so little space! Here are just some of the reasons why people choose to build their career at Scandit:

• Opportunity to work with world-class sales leaders and SaaS experts
• Smart, people-first culture
• Flexible, office, hybrid or home working
• Learning and development opportunities
• An attractive individual equity plan in a high growth company
• We are certified as a “Great Place to Work” in 7 countries!
• \Top notch tech pack to enable you to do your most productive work
• Innovation hackathons
• Global team outings
• Festive/end of year all company celebrations
• Your birthday off
• Brand new optimized-for-hybrid working HQ in Zurich as well as local offices in hotspots London, Tampere, Warsaw and Tokyo
• As well as specific benefits related to the location you are joining

You could be the difference

At Scandit we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be a safe space for all. All qualified applications will receive consideration for employment without regard to race, colour, nationality, religion, sexual orientation, gender, gender identity, age, physical [dis]ability or length of time spent unemployed. 

Imagine the What. Build the How.

 #LI-MC1 #LI-Remote

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this. 

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you. 

Sales Supervisor:

No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with customers and sustainability, we use tech to create a unique interaction between our customers, employees, and the Reformation brand. The Sales Supervisor will help lead and execute all efforts required to achieve individual store goals.

Reporting to the Store Manager, essential responsibilities include but are not limited to:

 What You’ll Do:

• Consistently meet and exceed sales goals

• Actively lead by example and inspire others to generate clientele and maximize customer retention through engagement and sustained relationships

• Lead the sales floor to deliver an excellent customer experience through a customer first mindset to build loyal customer relationships

• Contribute to a technology led in-store experience for customers that both surprises and delights them

• Maintain extraordinary customer experience feedback scores on service evaluation through NPS.

• Act as brand ambassador - embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation

• Uphold consistent inventory accuracy and controls in store through regular cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.

• Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadership

• Contribute to Loss Prevention in all areas of the business, set expectations & informally train alongside leadership

• Maintain seamless store operational procedures, maintain weekly workflow.

• Support merchandising presentation strategy and concept standards, lead and train staff as needed

• Provide real-time and weekly feedback on sales, product and allocation to in store leadership based on sell through and customer feedback

• Uphold and lead by example with all policies and procedures

• Display a dedicated approach to motivate and support sales associates

• Onboard new hires while providing in the moment coaching to improve performance of existing associates

• Contribute and lead through training and customer experience programs

• Maintain and manage a professional, healthy, and productive work environment alongside team in store

What you’ll bring:

• Minimum of 3 years Retail Experience required.

• Experience working with a sales or retail organization and/or operationally intensive business.

• Ability to work in a fast-paced and ever-changing environment

• Strong interpersonal skills and the ability to interact effectively with diverse personalities

• Driven approach to take on new challenges with the self-motivation for your work and career

• Excellent communicator with a passion for people

• An effective and expedient problem-solver with a keen attention to detail

• Positive attitude and feels there is no task too small and no task too large

Compensation:

The wage for this full-time position is $22-$28 per hour.

• Available to work a minimum of 30 hours per week, but up to 40 hours per week

• Daily open availability across a full 7 day work week

• Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Benefits & Perks:

• Health, vision, and dental insurance for eligible employees
• Paid vacation, sick, holidays & volunteer time-off for eligible employees
• Mission based company + casual and entrepreneurial work environment
• 401K with company match
• Clothing discount

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

About Blank Street

At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. 

Add a Spark to the Ordinary…

The Operations Manager role at Blank Street is a key area leadership position, responsible for overseeing multiple locations and leading a team of General Managers. This role drives performance, consistency, and culture across all stores within a defined market by setting high operational standards and stepping in where needed. A core focus is building strong leadership by hiring, developing, and promoting talent while fostering a high-performing, cohesive culture across the area. With a strong grasp of area-level P&L, the Operations Manager coaches General Managers to make sound financial and operational decisions. It also leads short-term planning and forecasting across labor and inventory to ensure smooth operations. As the link between HQ and the field, the Operations Manager implements new initiatives, drives adoption, and shares insights to continuously improve how we operate. This role requires regular travel across Boston and reports to the Director of Operations.

Qualifications:

• 5+ years experience in retail or hospitality multi-unit operations, with a track record of successfully managing multiple locations.
• Strong leadership skills, including the ability to lead and develop salaried managers and create a positive, high-performance culture.
• Experience with new store openings, including managing operational logistics, staffing, and ensuring successful ramp-up and execution.
• Excellent problem-solving and decision-making abilities, with a hands-on approach to tackling operational challenges and delivering results.
• Exceptional communication and organizational skills, with the ability to manage multiple locations and stakeholders while maintaining operational efficiency.

Skills

• Passion for delivering exceptional customer service and hospitality.
• Strong autonomy, sound judgment, and the ability to manage operations independently.
• Excellent organizational skills, with the ability to manage multiple priorities in a fast-paced environment.
• Highly effective interpersonal and communication skills, capable of leading teams and collaborating across departments.
• Skilled in emotional intelligence and conflict resolution to foster a positive, welcoming workplace.
• Well-versed in change management, adapting to business needs and driving continuous improvement.
• Proven training and development capabilities to nurture team growth and leadership.
• Ability to troubleshoot and solve problems, prioritizing issues based on urgency.

Attributes

• Hands on and highly action-oriented
• Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail
• Positive, enthusiastic and results driven
• Passionate people leader and developer
• Interested in continuous personal growth

Key Responsibilities

People - Coach and Support Your Team

• Create and manage a positive, engaging work culture
• Train, mentor, and celebrate your team
• Fill leadership gaps when needed
• Manage scheduling, time and attendance practices for the market
• Oversee labor strategy and budget
• Collaborate with your managers to hire and support hourly hiring
• Ensure training quality and team development
• Address performance issues promptly and fairly
• Partner with People Team on employee relations
• Help manage change to keep Blank Street evolving smoothly
• Maintain top engagement scores and host market events

Product - Deliver Quality Products

• Represent the Blank Street brand and values to customers and teammates
• Hold your team accountable for food and beverage quality
• Oversee ordering, vendor relations, waste, and inventory when needed
• Lead by example behind the bar for 30% of your week, ensuring excellent service and product quality

Physical Space - Maintain Operational Excellence

• Ensure safety, cleanliness, and presentation of locations
• Prepare stores for weather, new launches, or LTOs
• Solve facility issues quickly
• Work with HQ to improve store design, maintenance, and customer experience

Performance - Drive Financial and Customer Success

• Take ownership of store performance and find growth opportunities
• Maintain NPS and Google review scores
• Build relationships with local businesses to grow brand loyalty
• Stay updated on company tools, processes, and communication
• Identify and address performance gaps
• Share best practices and collaborate with other leaders

Project – Support Business Evolution

• Help with New Store Openings in your region
• Pilot new initiatives and act as a trusted partner for new ideas
• Support marketing and brand collaborations
• Attend training and department meetings

Benefits & Perks

• $85,000 - $120,000 annual salary
  • Blank Street, in good faith, believes that the posted salary range is accurate for this role in Boston at the time of posting. Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
• 15 days of paid annual leave (on top of company-observed holidays and sick time)
• Three health plan options, with full coverage available for two employee-only tiers.
• Commuter benefits
• Parental leave
• Bereavement leave
• Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
• Regular social outings with the team
• Free Blank Street swag

Role overview

CarGurus is seeking a Senior Product Manager, Dealer Engagement Platform (DEP) to lead the transformation of our next-generation dealer-facing platform into a fast, modern, and thoughtfully designed experience. The DEP serves as the foundation for how dealers interact with our ecosystem, powering engagement, insights, and growth across our suite of tools.

This role will shape the user-facing architecture and experience that unifies dealer workflows across CarGurus. You’ll drive a vision for a platform that’s not only scalable and extensible but also delightful, performant, and easy to iterate on — enabling rapid product innovation and cohesive dealer experiences.

As the product owner for the DEP, you’ll collaborate closely with Engineering, UX, Product Analytics, and cross-functional product teams to define a platform that brings consistency, flexibility, and speed to every dealer interaction.

What you'll do

• Own the vision and roadmap for the Dealer Engagement Platform, driving a fast, intuitive, and modern experience built on strong usability and performance principles.
• Evolve the DEP’s design system and component architecture to enable rapid iteration, visual consistency, and seamless reuse across dealer-facing products.
• Collaborate with UX and Engineering to ensure the platform reflects best-in-class layout, interaction, and responsive design practices.
• Partner with dealer product teams to identify shared needs and accelerate delivery through scalable, reusable front-end components and unified workflows.
• Balance quick usability improvements with long-term platform scalability and technical excellence, ensuring a foundation that supports continuous innovation.
• Champion a cohesive visual and interaction language across all dealer experiences, ensuring every touchpoint feels unified, modern, and easy to use.

What you'll bring

• 5-7+ years of product management experience, including ownership of front-end platforms, design systems, or user-facing product foundations.
• Proven success in building modern, performant, and extensible front-end architectures that enable fast iteration and consistent user experiences.
• Strong understanding of user management, roles and permissions, and how these underpin cohesive multi-product ecosystems.
• Deep collaboration experience with UX and Engineering to deliver scalable, reusable components and intuitive design patterns.
• Ability to translate technical and design decisions into business impact, driving alignment across technical and non-technical stakeholders.
• Strategic, systems-level thinking with a bias for action—balancing immediate usability wins with long-term platform evolution.
• Excellent communication, storytelling, and stakeholder management skills within a matrixed, cross-functional environment.
• Familiarity with marketplace or B2B SaaS platforms; automotive or retail industry experience is a plus.

Who You Will Be Working With

At PMG, our Retail Media team helps brands grow through connected, thoughtful marketplace strategies that bring together audience understanding, strong creative, smart investment decisions, and rigorous performance analysis. This team works across major retail media platforms to build programs that do more than drive short-term results—they help clients create stronger, more consistent brand and commerce experiences.

As a Senior Manager in Retail Media, you’ll work closely with client leaders, media specialists, analysts, retail operations partners, and creative teams to shape the direction of retail media programs across a portfolio of business. You’ll serve as a senior strategic partner both internally and externally, helping teams connect daily performance with broader business goals, category dynamics, and long-term growth opportunities.

This role is highly collaborative and well-suited for someone who enjoys leading through complexity, bringing clarity to fast-moving environments, and helping others do their best work. You’ll guide cross-functional planning, strengthen team operations, mentor rising talent, and build trusted relationships with client stakeholders by offering clear recommendations and thoughtful leadership.

If you’re energized by helping teams grow, building strong client partnerships, and turning data and marketplace signals into smart, actionable strategy, you’ll feel right at home at PMG.

What You Will Be Doing

• Lead retail media strategy across key client accounts, connecting campaign plans to broader business goals and growth opportunities.
• Guide campaign direction across Amazon, Walmart Connect, Instacart, and other retail media platforms to ensure strong performance and clear purpose.
• Serve as a trusted client partner by leading conversations, sharing thoughtful recommendations, and bringing clarity to complex decisions.
• Oversee forecasting, pacing, and budget allocation to help clients invest wisely and maximize return.
• Partner with Retail Operations, Creative, Analytics, and other teams to keep programs connected, launch-ready, and measurable.
• Use performance data, market signals, and platform trends to identify opportunities and improve strategy over time.
• Coach and support team members, helping raise the quality of work and encouraging continued growth across the team.

What You Will Bring

• 6+ years of experience in retail media, digital media, or marketplace advertising, with a bachelor’s degree or equivalent work experience.
• Strong experience building and guiding retail media strategies across platforms such as Amazon, Walmart Connect, and Instacart.
• Confidence leading client relationships, presenting recommendations, and translating performance into clear next steps.
• Strong skills in forecasting, budget management, reporting, and performance analysis.
• A collaborative leadership style and the ability to work effectively across media, analytics, creative, and operations teams.
• Experience mentoring others and helping teams grow through clear direction, thoughtful feedback, and strong partnership.
• Comfort working with tools such as Velocity, Excel, and SQL to support analysis, planning, and decision-making.
• A commitment to curiosity and adaptability as a Continual Learner, staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value.
• A dedication to People-Focused leadership, fostering collaboration, innovation, and professional growth by Leading by Example and nurturing strong relationships that empower others to excel.

The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities.

Essential Duties and Responsibilities:

• Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards.
• Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements.
• Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges.
• Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems.
• Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services.
• Assist with bidding activities.
• Review tenant billings for accuracy and approval; review aging reports and collections efforts.
• Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors.
• Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training.
• Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures.
• Assist with client communications; prepare and deliver timely, accurate, and complete reports.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
• Intermediate skills with Microsoft Office Suite required
• Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed
• Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions
• Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations
• Intermediate level of analytical and quantitative skills required
• Strong organizational skills with an inquisitive and entrepreneurial mindset
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Must possess the desire to lead and receive instruction on development of leadership skill set
• Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

#ZIP

Title of role: Program Manager, Member Services Content & Communications
Location: Remote but if in NY/ Boston (2 days in office)
Approved Salary Range: $95,000-$115,000

About the Role:

The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members. This role is responsible for training content creation, agent-facing knowledge resources, and member-facing help content.

This role partners closely with MS Training, MS Operations, and MS Operations Excellence teams to ensure content is accurate, timely, scalable, and aligned with both operational needs and luxury brand standards.

Key Responsibilities:

• Training & Agent Enablement

  • Design, develop, and maintain training materials for customer service agents, including onboarding, refresher training, process updates, and learning modules.
  • Develop refresher modules and tips/tricks series to keep tenured agents sharp and engaged
  • Translate complex policies, systems, and workflows into clear, actionable training content that supports agent confidence and performance.
  • Partner with Training and Operations leaders to identify content gaps and continuously improve learning effectiveness and agent readiness.
  • Move beyond text-heavy desks and create engaging content using videos, interactive modules, infographics, and gamified learning that caters to diverse learning styles

  Agent-Facing Knowledge & Help Content

  • Own and maintain agent-facing knowledge base articles, job aids, and standard operating procedures ensuring ease of navigation, accuracy, and optimization
  • Collaborate with cross-functional partners to create content related to policy updates, tool enhancements, and operational changes.
  • Ensure agent-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality agent & member experience.

  Member-Facing Service Content

  • Create and update member-facing content, including Help Center articles, FAQs, policy explanations, and transactional messaging to reduce friction and promote self-service
  • Ensure all member-facing content reflects the luxury brand voice while clearly setting expectations and helping reduce inbound contacts.
  • Ensure member-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality member experience.

  Agent Facing Communication

  • Support internal communications and engagement initiatives within the Member Service organization, including change communications, operational updates, and recognition content.
  • Curate Flash Alerts and Reminders to ensure agents are aware of recent changes, outages, or policy shifts.

  Content Governance & Optimization

  • Establish content standards, templates, and best practices across training, agent-facing, and member-facing materials.
  • Track content performance and engagement metrics (e.g., article usage, training completion, contact drivers) and use insights to iterate and improve effectiveness.
  • Manage content calendars, updates, and version control to ensure consistency across channels and audiences.

Experience and Background Needed:

• • Strong writing and editing skills with the ability to adapt tone for agents, internal stakeholders, and luxury consumers.
  • Experience in creating training materials, knowledge base content, or internal communications in a customer service or e-commerce environment.
  • Strong cross-functional collaboration and stakeholder management skills.
  • Comfort working in a fast-paced, evolving environment with multiple priorities.
  • Proficiency with content creation tools (e.g., Gemini, LM Notebook, Canva, Loom, Camtasia, or Articulate) to build visually compelling content and training.

• Education

  • Bachelor’s degree in communications, marketing, education, organizational development or related field required

  Years of experience

  • 3-5 years’ experience in content creation, communications, knowledge management, training, curriculum design

  Technical skills

  • Knowledge management platforms
  • Experience leveraging AI tools to support content creation, editing, summarization, and optimization while maintaining quality, accuracy, and brand voice.
  • Experience optimizing content for AI-driven search and automation
  • Ability to use data to inform content gaps and performance

The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

What We Offer:

Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.

We Encourage You to Apply:

At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities.

Essential Duties and Responsibilities:

• Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards.
• Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements.
• Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges.
• Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems.
• Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services.
• Assist with bidding activities.
• Review tenant billings for accuracy and approval; review aging reports and collections efforts.
• Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors.
• Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training.
• Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures.
• Assist with client communications; prepare and deliver timely, accurate, and complete reports.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
• Intermediate skills with Microsoft Office Suite required
• Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed
• Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions
• Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations
• Intermediate level of analytical and quantitative skills required
• Strong organizational skills with an inquisitive and entrepreneurial mindset
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Must possess the desire to lead and receive instruction on development of leadership skill set
• Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

#ZIP

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $20-23
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

A Healthier Future Starts With You

As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

What You’ll Do

Lead your team by balancing people, operations, and business performance. Build an inclusive culture while coaching talent, using technology to optimize operations and drive profitability. Maintain high standards of food quality, safety, and cleanliness while adapting to a dynamic environment.

Essential Functions

• People + Team Leadership: Lead the full employee lifecycle while fostering a culture of trust, transparency, and inclusion. Ensure compliance, deliver timely feedback, and develop a strong, diverse talent pipeline.
• Food Safety + Operations: Maintain high standards for food safety, cleanliness, and equipment maintenance, resolving facility, supply, and food quality issues while prioritizing team safety.
• Customer Experience: Deliver clean, hospitable, and brand-aligned experiences, acting on guest metrics and making data-informed business decisions.
• Financial + Business Acumen: Drive sales and profit by analyzing reports, managing costs, executing strategic plans, and creating effective schedules aligned with business goals.
• Systems, Process + Technology: Operate and support all systems, troubleshoot issues, and prioritize daily operations to ensure smooth business and guest experiences.
• Execute Head Coach Career Path Duties: Perform all essential functions outlined in the Assistant Coach role, including those from the Shift Leader, Kitchen Lead, and Team Member roles.

What Makes You Stand Out

• Experience in high-volume, fast-paced restaurants.
• Hands-on experience with local, organic, and sustainable products
• ServSafe Manager or Regional Manager Food Safety Certification
• Tech-savvy and comfortable using digital tools for operations, reporting, and team communication
• Strong financial acumen: managing budgets, labor, and P&L effectively
• Proven experience hiring, coaching, and developing high-performing teams
• Exceptional adaptability and problem-solving in fast-paced, dynamic environments
• Data-driven mindset with curiosity to identify and implement operational improvements
• Commitment to operational excellence, hospitality, and team engagement
• Experience in fast-casual or retail operations is a plus

Minimum Requirements

• Meet all physical requirements of all roles within the career path of the Head Coach including Assistant Coach role, Shift Leader, Kitchen Lead, and Team Member.
• 3+ years in food service, with at least 2 years in hands-on management
• Experience hiring, developing, training, and motivating team members
• Skilled in planning, managing, and forecasting financials, labor, and inventory
• Hands-on experience managing and optimizing processes in a fast-paced environment
• Proven ability to lead and mentor teams collaboratively

What Perks You’ll Get

• Competitive base salary + 20% bonus potential
• Medical, dental, + vision plans
• Paid vacation + wellness time
• 401(k) program
• Paid family leave
• Complimentary greens and Sweetgreen swag
• Opportunities to impact your team, community, and business
• A collaborative team that lives our core values
• Clear career path for personal and professional development

Who We Are

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is launching a new initiative to bring the power of voice AI into the in-store restaurant experience. While voice has transformed drive-thru and phone ordering, we believe there’s a large opportunity to make in-store experiences better for guests and more proficient for restaurant teams. This team will explore voice capabilities across front-of-house (guest ordering, service interactions, POS assistance) and back-of-house (kitchen coordination, hands-free workflows, inventory signals). As the Principal Product Manager — Voice AI (In-Store) on the Commerce Platform, you’ll define strategy, evaluate vendors and partners, run zero→one discovery and pilots in real restaurants, and lead commercialization — creating a reusable voice platform that powers multiple use cases across the restaurant.

A day in the life (Responsibilities) 

• Define vision & portfolio strategy. Own the long-term vision and multi-quarter roadmap for in-store voice AI and the platform that enables multiple use cases across FOH/BOH. Balance short-term pilots with long-term platform investments.
• Run vendor & technical evaluation. Lead technical evaluation of voice and AI vendors (ASR, NLU, TTS, edge inference, on-device options) and create benchmarking frameworks for accuracy, latency, privacy, and cost.
• Lead commercial conversations. Drive vendor commercial discussions (pricing models, licensing, SLAs) and surface negotiation points — partnering with Procurement and Legal who finalize contracts and budget approvals.
• Drive zero → one discovery and pilots. Plan and execute discovery, rapid prototyping, and in-restaurant pilots; iterate based on operational feedback and scale successful experiments.
• Design a reusable voice platform. Define APIs, integration patterns, data flows, and tooling that make voice capabilities reusable across guest experiences, staff workflows, and integrations with POS, kitchen systems, and telemetry services.
• Lead GTM & commercialization. Define pricing, packaging, and go-to-market strategy with Product Marketing, Sales, and Operations; identify commercial models that fit restaurants of different sizes.
• Coordinate cross-functional delivery. Align Engineering, Hardware Ops, Reliability, Security, Data, Research, Design, Care/Onboarding, and GTM partners to de-risk delivery and adoption.
• Drive operational readiness & reliability. Define operational playbooks, observability, edge/online failover modes, and post-launch monitoring to ensure reliable in-store behavior and low support cost.
• Champion field research & validation. Spend time in restaurants to learn operational workflows, validate prototypes, and iterate with real staff and guests.
• Mentor & shape product practice. Coach senior PMs and engineers on voice/AI product development, vendor evaluation, and responsible AI practices; contribute to the Product Playbook.
• Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.

What you'll need to thrive (Requirements)

• AI product delivery experience. ~8+ years shipping complex software products with demonstrated ownership of multi-team programs or a major product portfolio, and experience delivering AI-enabled features or products.
• AI Model Evaluation. Hands-on experience defining and owning AI model evaluation (examples: WER/CER, intent accuracy, wake-word false accept/reject, latency, completion/task success), building continuous evaluation and model ops processes (drift detection, automated regression tests, A/B testing, rollback/mitigation playbooks), and partnering with ML teams to run experiments and error analysis.
• Zero → one experience. Proven track record taking a product from discovery through prototype and pilot to scale.
• Vendor evaluation & commercial acumen. Hands-on experience evaluating AI/voice vendors and participating in vendor commercial conversations (note: Procurement/Legal finalize contracts).
• Platform mindset. Ability to design reusable APIs and platform capabilities that enable multiple downstream use cases and teams.
• Customer & ops empathy. Experience conducting on-site discovery and validating prototypes in operational environments (restaurant or other physical venues).
• Cross-team leadership. Exemplary stakeholder management and ability to align senior partners across hardware, engineering, ops, and GTM, especially on high-visibility initiatives.
• Communication & influence. Clear, persuasive written and verbal communication; able to synthesize technical tradeoffs and business value for executives and partners.

Special Sauce* (Nice to Haves)

• Speech / voice product experience. Prior experience building voice AI products (ASR/NLU/TTS, or working directly with speech teams) is helpful but not required.
• Conversational UX & dialog design. Experience designing conversational flows, state management, turn-taking, error recovery and graceful degradation
• Exposure to hardware considerations for voice (far-field audio, beamforming, noise cancellation, embedded audio processing).
• Experience with on-device / edge inference and hybrid cloud/edge voice architectures (model quantization, latency/footprint tradeoffs).
• Familiarity with privacy, compliance, and PII handling for voice data (on-device vs cloud processing, country-level regulations).
• Background in restaurant, retail, or other physical-world operations.
• Experience with ML lifecycle tooling, continuous model evaluation, and production A/B testing strategies for AI features.

You’ll be measured on (suggested success metrics)

• Launch and adoption of successful in-store voice pilots (pilot → scale conversion).
• Measurable operational impact (e.g., staff time saved, reduction in order errors, throughput gains).
• Guest experience improvements (NPS/CSAT lift for voice flows, voice take rate).
• Platform reuse (number of distinct use cases / teams reusing core voice APIs).
• Reliability & support outcomes (uptime targets, reduction in Care tickets related to voice).
• AI health & model performance: model accuracy (WER/intent accuracy), latency, drift rate, and rate of regressions caught by CI/monitoring systems.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

^#LI-REMOTE

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. After years building the best POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founder’s mindset as we grow Toast’s presence in this new vertical with a new offering: the Toast Retail platform. 

This role offers a fantastic opportunity to join the sales leadership team at Toast!

What you’ll do (Responsibilities):

As a Manager for the Business Development team, you will hire, develop, coach, and train a team of outbound business development professionals. If you enjoy managing and building a team and are excited about transforming the way convenience stores, grocery stores, and bottle shops operate, then this is the role for you!

• Hire, coach and manage a team of Business Development Representatives (BDR) to exceed quota.
• Lead by example in demonstrating Toast’s core values and inspiring a culture of high performance, respect and fun.
• Manage day to day activities of the BDR team including: live coaching, career and skill development, monitor productivity metrics to identify opportunities and risks, and ultimately drive results on activity, opportunity generation and revenue creation.
• Keep a tight focus on outcomes, impact, and productivity, and report results to senior growth sales and marketing leadership.
• Work closely with cross-functional partners on the Retail Sales Team, such as managers and account executives, to ensure proper alignment on opportunity quality.
• Work to identify the best talent in our industry and maintain headcount requirements across your team.

What you’ll need to thrive (Requirements):

• Management experience with a proven track record of hiring, retaining and developing individuals and team
• Experience working in and building business development teams that drive opportunities and revenue.
• An ability to adapt amidst rapid growth and change.
• Experience achieving and exceeding goals (as individual or manager) and building and managing key metrics for a sales organization.
• Self motivated, creative, empathetic, flexible with the ability to perform well under pressure.
• Proficient in CRM systems (Salesforce)
• An entrepreneurial and feedback-driven mindset.

What will help you stand out (Nonessential Skills/Nice to Haves):

• Direct experience working in the hospitality or retail industries
• Experience standing up a new vertical or establishing the playbook for success with a new sales motion

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-DNI

Overview:  We’re looking for Sales Associates to join our team in Boston! This role is perfect for someone who thrives in a team setting, loves connecting with people, and is passionate about spreading Little Words Project’s message of kindness and self-love. As a Sales Associate, you’ll bring our brand story to life, help guests find bracelets that speak to them, and create an unforgettable in-store experience.

What you’ll do:  

• Share our mission, help guests find the perfect pieces, and personalize recommendations based on their needs.
• Help facilitate in-store beading appointments, parties, and special events—making every visit extra special.
• Assist with transactions at the POS system, answer cguest questions, and provide top-notch service.
• Keep the sales floor tidy, well-stocked, and visually inspiring for our guests.
• Assist at the bead bar, tie bracelets, and fulfill custom orders.
• Help with inventory intake, visual merchandising, clienteling, and KPIs to keep the store thriving.
• Other duties as directed by the Store Manager or Assistant Store Manager

What You Bring to the Team:

• Retail Experience Preferred - But if you’re a fast learner with a great attitude, we’d love to meet you!
• Strong communication skills—you love chatting with guests and working with a team.
• Passion for beading, styling, and even capturing fun content in-store.
• You stay positive and find solutions with a can-do attitude.
• Able to work weekends and holidays. 
• You believe in Little Words Project’s mission and are excited to spread kindness every day!

This role is onsite 5 days a week in Randolph, MA

About

As a Logistics Manager Last Mile, you will play a pivotal role in overseeing the efficient, safe and effective operations of a delivery site . You will be responsible for coordinating, managing, and optimizing the processes related to routing, loading, and dispatching drivers to ensure timely and accurate on time delivery to our customers. Your leadership will be crucial in maintaining high standards of operational excellence, team performance, and customer satisfaction.

Key Responsibilities:

Operational Leadership:

• Lead, manage, and motivate a team of 90 delivery drivers, supervisors, and coordinators.
• Create and enforce operational processes and procedures to ensure smooth and consistent delivery operations.
• Monitor and track daily delivery schedules, ensuring that all deliveries are fulfilled within set timeframes.
• Manages Company-owned assets by ensuring all vehicles are accounted for, moved or maintained timely.
• Establishes an ongoing relationship with outside vehicle maintenance vendors to ensure compliance with the regular service checks are performed.

Delivery Logistics:

• Coordinate and prioritize delivery routes to optimize efficiency and minimize delivery times.
• Collaborate with transportation partners, vendors, and suppliers to manage inbound and outbound deliveries.
• Resolve delivery-related issues, such as address discrepancies, missing items, and delivery failures.
• Ensures contractor and employee records are current for proper tracking of operations, accountability, physical and safety training.
• Performs other duties as assigned.

Safety and Compliance:

• Ensure that all safety regulations, guidelines, and protocols are followed by the delivery team.
• Implement and enforce safety training and best practices for handling deliveries, especially for delicate items.

Performance Metrics:

• Manage key operating performance indicators (such as on-time delivery, overtime, loading rates, etc.)
• Manage performance to budget and meet financial goals.

Team Development:

• Management responsibilities include but are not limited to hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
• Foster a positive work environment that promotes teamwork, collaboration, and continuous learning.

Communication:

• Lead and inspire our dynamic workforce, fostering engagement, motivation, and collaboration while efficiently coordinating all aspects of the operations.
• Maintain effective communication channels with internal stakeholders, including the Last Mile Leadership team, Customer Service, Supply Chain, and Product teams.
• Communicate changes in delivery schedules, operational updates, and other relevant information to the delivery team and other stakeholders.
• Communicates and discusses contractual changes and issues, including those related to settlement with Delivery Service Providers.

Qualifications

• Bachelor’s degree (or equivalent experience)
• 5+ years of logistics related experience.
• 3+ years of last-mile delivery management experience.
• Minimum 1 year of fleet management experience, including vehicle maintenance and compliance.
• Regulatory and Compliance Knowledge - DOT regulations, OSHA standards, and labor compliance related to W-2 driver operations.
• Computer proficiency - Excel/Google Sheets, and tools like Power BI or Tableau for operations reporting.
• Strong verbal and written communication skills to coordinate across departments
• Successful experience of managing 50 or more drivers
• Proven ability to develop, implement, and optimize operational processes across last-mile delivery.
• Vendor & contractor management experience
• Clear driving record without major violations.
• Physical capability to lift or push up to 50 lbs as needed

Nice to have:

• Project Management Skills
• Budgeting & Cost Control Experience
• Multilingual Communication – Chinese/English/Spanish

Compensation Range

• The US base salary range for this full-time position is $85,000-$100,000
• This role may be eligible to discretionary bonus, incentives and benefits 
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

Weee! is an equal opportunity employer welcoming all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law.  Discrimination or harassment of any kind is not tolerated at Weee!. If you need to inquire about an accommodation or need assistance with completing the application, please email us at applicantaccommodation@sayweee.com.

For more jobs and to find out more about Weee!, visit our career page: https://about.sayweee.com/careers

Overview

Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As a Key Lead, it’s your responsibility to support the overall efforts of the store’s leadership team in creating inspiring and exceptional experiences, and fostering and maintaining a safe, equitable, and inclusive environment for both store teams and customers. Finally, acting as a constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.

As an extension of the store’s leadership team, you will be fully immersed in the store’s FOH and BOH operations. Performance expectations include but are not limited to the following:

Team Leadership

• Support an employee culture that is driven by our people-first employee experience philosophy.
• Deeply understand, embody, and model Glossier’s mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.
• Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation.
• Liaise with the store’s leadership team to maintain clear, open, and ongoing communication as it relates to positive and/or developmental feedback on the store team or any other operational observations.
• Participate in the store’s recognition initiatives, in partnership with the store’s leadership team, supporting a work environment of collaboration, camaraderie, and fun— joy is our language!
• Serve as a deeply knowledgeable resource of our product philosophy and portfolio as well as our operational standards of excellence to the store team.
• Manage coverage needs on a daily basis (meal breaks, rest periods) as well as completing the Editor Zone Charts.
• Lead team communication through shift meetings (morning or afternoon “huddles”), sharing relevant information as needed (business goals, HQ updates, store news, etc.). 

Customer Experience Leadership

• Model and coach Glossier’s customer experience principles, ensuring consistently memorable and inspiring customer and employee experiences. 
• Spend 100% of your time on the sales floor and/or BOH areas as assigned, working directly with customers and the store team.
• Active participation in the Host of the Party (HOP - Manager on Duty/MOD) program.
• Serve as an added resource to the store team when customer matters arise requiring leadership support.
• Assist the store team with any ad hoc customer accommodations (e.g., returns/exchanges, guest recovery accommodations, etc.).
• Recognize and reinforce excellent customer service interactions and facilitate a “best practice” resource library to be incorporated into training.
• Ensure all operational standards are upheld (e.g., visual merchandising, store cleanliness, safety processes, etc.).

Business Leadership

• Deeply knowledgeable of business KPIs and responsible for reinforcing communication to the team in a fun and engaging manner.
• Responsible for opening and closing duties at the beginning and/or end of the business day, setting the store up for success.
• Serve as an extension of the leadership team when managing ad hoc vendor requests, liaising with leadership as needed.
• Deliver on Glossier’s unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, while demonstrating an understanding of ultimate financial impact.
• Support the efforts of building connections within the community, in partnership with the Associate Store Director(s), to strengthen opportunities to network and create new local partnerships for potential events, etc.

Qualifications 

• 2+ years of supervisory experience in a fast-paced retail, customer service, or hospitality environment.
• Experience in promoting and supporting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.
• Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured.
• Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.
• Desire and willingness to roll up your sleeves and jump in when the situation requires it.
• Passion for building exceptional, detail-oriented, customer and employee experiences.
• Ability to work a flexible schedule, including evenings, weekends, and holidays required.
• Skilled in executing customer service and operational efficiencies a plus. 

In accordance with the applicable law, the following represents a good faith estimate of the minimum and maximum compensation range for this position:

• The estimated pay range for this role is $20.00 - $21.00 per hour.
• There may be future opportunities for continued pay progression based on continued strong performance in the role.
• Full-time positions are also eligible for a competitive compensation and benefits package. Learn more at the Glossier Career page.

Click here to view the candidate privacy policy under FAQ's

We are an Equal Employment Opportunity (“EEO”) Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.