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Software Engineer: Backend
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About the role
Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.
We’re looking for a Backend Software Engineer to design and build the core systems that power Thatch. This includes data models, fund flows, automations, and integrations that make healthcare benefits work reliably at scale. Your work ensures money moves correctly, benefits remain compliant, and complex processes work reliably. This work touches real money and real healthcare decisions. The systems you build must be correct, resilient, and built to scale.
We organize engineering around the people we serve: members, employers, and partners, so teams own end-to-end experiences and ship with speed and accountability.
What you'll do
- Design, build, and evolve backend systems that support enrollments, payments, payroll, and benefits management.
- Architect and maintain robust data models and fund flows that handle large volumes of financial transactions.
- Build integrations with payroll providers, banks, insurance carriers, and other external partners.
- Improve operational rigor through automation, tooling, monitoring, and observability.
- Partner closely with product, operations, and other engineers to solve complex business problems.
- Take ownership of production systems, including reliability, debugging, and long-term maintainability.
What we are looking for
- Experience building and maintaining backend systems in a production environment.
- A track record of shipping systems with complex business and operational implications.
- Strong ability to reason about data models, workflows, and edge cases.
- Comfort operating in ambiguous problem spaces with cross-functional tradeoffs.
- Experience mentoring other engineers or setting technical direction.
We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.
Tools and tech stack
- Ruby on Rails for backend systems.
- React and TailwindCSS for the frontend.
- Small amounts of Python and backend JavaScript where appropriate.
Prior Ruby experience is helpful but not required. We value engineers who can learn quickly and think clearly about systems.
Experience that stands out
- Work in healthcare, finance, or other complex or regulated domains.
- Experience with HR, payroll, payments, or partner-facing systems.
- Ownership of systems with real operational or financial impact.
How we work
- We move quickly and bias toward action.
- We ship early, learn from real usage, and iterate.
- We operate with trust, ownership, and high empathy.
- We value clarity over ceremony and quality over shortcuts.
What to expect
We aim to keep the process thoughtful, rigorous, and efficient. Most candidates complete it within three weeks. You can expect:
- An initial conversation with a recruiter.
- A collaborative pair programming session.
- A systems design interview and a separate conversation with one of our engineers about how we work together.
- A final conversation with engineering and company leadership.
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
Software Engineer: Full Stack
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About the role
Thatch is rewiring how health benefits work. We build software that powers employer-funded coverage and gives employees real control over how they use their benefits.
We’re looking for a Full Stack Software Engineer to own broad product surfaces, from concept to production. You’ll build across the frontend and backend systems that power onboarding, benefits management, and payments. This work touches real money and real healthcare decisions. Correctness and reliability matter, but so does making the experience feel simple for the people using it.
We organize engineering around the people we serve: members, employers, and partners, so teams own end-to-end experiences and ship with speed and accountability.
What you'll do
- Take ownership of meaningful product areas from idea through production.
- Ship quickly, but never at the expense of correctness or long-term maintainability.
- Contribute across the stack, from user-facing interfaces to backend services.
- Translate real user and business needs into clear, pragmatic technical solutions.
- Set and uphold a high bar for code quality, system design, and product polish.
- Take responsibility for production systems, including reliability, debugging, and continuous improvement.
What we are looking for
- Experience building and shipping production web applications across the stack.
- Strong product judgment and comfort working through ambiguity.
- Ability to reason about complex systems and business logic.
- Familiarity with modern engineering tools and frameworks.
- A track record of ownership, cross-functional collaboration, and good technical decision-making.
We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.
Tools and tech stack
- Ruby on Rails for backend systems.
- React and TailwindCSS for the frontend.
- Small amounts of Python and backend JavaScript where appropriate.
Prior Ruby experience is helpful but not required. We care far more about how you think than which language you know.
Experience that stands out
- Work in healthcare, finance, or other complex or regulated domains.
- Experience with HR, payroll, payments, or partner-facing systems.
- Ownership of systems with real operational or financial impact.
How we work
- We move quickly and bias toward action.
- We ship early, learn from real usage, and iterate.
- We operate with trust, ownership, and high empathy.
- We value clarity over ceremony and quality over shortcuts.
What to expect
We aim to keep the process thoughtful, rigorous, and efficient. Most candidates complete it within three weeks. You can expect:
- An initial conversation with a recruiter.
- A collaborative pair programming session.
- A systems design interview and a separate conversation with one of our engineers about how we work together.
- A final conversation with engineering and company leadership.
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
Software Engineer: Full Stack, Product Engagement
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About the role
Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.
We're looking for a Full Stack Engineer to join our Product Engagement team and improve how members and employers experience Thatch, from account creation through enrollment.
You’ll work on the product surfaces and systems that drive activation and engagement. That includes building user-facing features, the backend systems that support them, and the instrumentation needed to understand what’s working.
This is a product engineering role. You’ll work across the stack, partner closely with product and design, and ship changes that directly impact how customers experience Thatch.
What you will do
- Own and improve core product flows related to onboarding, activation, and enrollment.
- Build and ship full stack features, from backend services to user-facing interfaces.
- Instrument product surfaces to understand user behavior and identify opportunities for improvement.
- Design, test, and iterate on changes that improve conversion.
- Work closely with product, design, and cross-functional partners to ship solutions.
- Contribute to systems that support engagement and lifecycle messaging.
What we are looking for
- Experience building and shipping production web applications across the stack.
- Strong product judgment and comfort working through ambiguity.
- Ability to reason about user behavior and use data to inform decisions.
- Experience owning features end-to-end.
- Track record of cross-functional collaboration and good technical decision-making.
We care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.
Tools and tech stack
- Ruby on Rails.
- React and TailwindCSS.
- Mixpanel, Segment, Braze.
Experience that stands out
- Work on onboarding, activation, or engagement-focused product areas.
- Experience at an early-stage or high-growth company.
- Background in healthcare, finance, or similarly complex domains.
How we work
- We move quickly and are biased toward action.
- We ship early, learn from real usage, and iterate.
- We operate with trust, ownership, and high empathy.
- We value clarity over ceremony and quality over shortcuts.
What to expect
We aim to keep the process thoughtful and efficient. Most candidates complete it within about three weeks. You can expect:
- An initial conversation with a recruiter.
- A conversation with the hiring manager.
- A collaborative pair programming session, followed by a systems design interview and a separate conversation with one of our engineering managers about how we work together.
- A final conversation with engineering and company leadership.
About Thatch
We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.
Ready to apply?
Apply to Thatch
Senior Product Designer
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Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.
We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.
Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.
Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.
$150,000 - $225,000
Full-time / Onsite (5 days/week)
About the Role
Join Mochi Health as Senior Product Designer and help us create intuitive, user-friendly experiences that make healthcare more accessible and effective. You’ll work closely with our product and engineering teams to design interfaces that are both beautiful and functional. This role is perfect for someone who is passionate about design, eager to learn, and excited to contribute to a mission-driven company. This role reports to the Head of Design.
You’ll work with us on
- Distilling insights from user needs and drive research into clear product directions
- Designing and prototyping interfaces for current and future products
- Shaping the patient experience by defining and refining key interactions, working closely with our engineering team to to push boundaries and deliver real value
You’ll flourish in this role if you
- Have worked in teams as a founding designer
- Experience leveraging Claude Code to build usable components
- Have owned the development of widely-used product features
- Consider yourself a high-agency generalist
- Turn designs into functional UI with a decent grasp of TypeScript, React, and CSS
- Thrive in a startup culture; resolving ambiguity and crystallizing what matters
- Care about building the best patient experience
Requirements
- 3+ years of experience in product design
- High proficiency in design tools; Claude Code, Figma & Framer and other AI tools
- Strong portfolio showcasing your work
- Demonstrated ability to work in a fast-paced, collaborative environment.
- Experience designing for both web and mobile platforms
- Strong understanding of design systems and creating scalable UI components.
Ideal Experience
- Experience designing for consumer, healthcare, or other regulated industries.
Life at Mochi 💫
At Mochi, we believe your best work happens when you feel your best—so we’ve designed an environment that fuels your creativity, supports your growth, and makes every day exciting.
✨ Comprehensive Health Coverage – Robust medical, dental, and vision insurance to support your health—so you can feel your best, in and out of work.
💰 Financial Security – Plan for your future with a 401(k) plus company matching and fully covered life insurance—because peace of mind matters.
🌴 Time to Recharge – Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.
🧘 Wellness First – From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority.
🥗 Daily Fuel – Our office is stocked with an unlimited espresso and matcha bar, plus delicious lunch served five days a week. No sad desk lunches here.
🌿 Connection & Community – We value real relationships. From team lunches and office hangs to offsite retreats, we create space to connect and collaborate.
🚀 High-Impact Work – Be part of shaping the future of digital healthcare during an exciting period of growth and innovation.
💸 Competitive Compensation – We offer a top-of-market salary and a generous equity package—because you deserve to share in the upside you help create.
👩💻 World-Class Team – Join a team of thoughtful, driven professionals across engineering, product, clinical, operations, and beyond—each bringing excellence and empathy to the table.
💣 Profitable & Explosive Growth – Our growth is like trying to drink from a firehose while riding a rocket, as we commit to decisions that ensure long-term success, stability, and the well-being of our team and customers—all without the constraints of VC funding.
📍 Prime Location – Our vibrant downtown San Francisco HQ is just steps from public transit, great coffee shops, and everything the city has to offer.
The base salary for this full-time position ranges from $180,000 to $225,000, in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.
#LI-Onsite #LI-NE
Workplace Policy
Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.
Equal Opportunity
Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Candidate Privacy Notice
Please review Mochi Health's Candidate Privacy Notice here.
Accommodations
Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.
If you need any assistance or accommodations due to a disability, please contact us at hr@joinmochi.com.
Ready to apply?
Apply to Mochi Health
Discord is used by over 200 million people every month for many different reasons, but there’s one thing that nearly everyone does on our platform: play video games. Over 90% of our users play games, spending a combined 1.5 billion hours playing thousands of unique titles on Discord each month. Discord plays a uniquely important role in the future of gaming. We are focused on making it easier and more fun for people to talk and hang out before, during, and after playing games.
Discord's mission is to create a space where everyone can find belonging by enabling meaningful connections through voice, video, and text.
We're looking for a mission-driven Software Engineer to join our Core Product team. This team is responsible for shaping the heart of the Discord experience: how people chat, hang out, and express themselves every day.
As part of Core Product, you'll work on some of Discord's most heavily used surfaces, partnering closely with designers and product managers to take features from concept to launch. You'll build polished, high-impact experiences used by millions of people every day. This role is ideal for engineers who combine strong technical execution with product intuition—people who care deeply about user experience and aren't afraid to jump into unfamiliar parts of the stack to make something better.
What You'll Be Doing
- Building delightful products with a very high bar for quality, performance, and a focus on impact
- Working with Product, Design, Data Science, UX Research, and Marketing to shape the team's vision and roadmap
- Helping find the right solutions that balance delight, speed of delivery and impact by collaborating with design and product partners
- Taking ownership of projects end-to-end, from initial design through post-launch, with support from senior teammates
- Actively participating in team rituals including planning, code review, on-call, and retrospectives
What you should have
- You have 3+ years of experience as a Software Engineer
- You have specialized in building consumer-facing products on web and mobile platforms
- You have developed domain expertise in either web or mobile front-end (or both)
- You are eager to learn new languages and frameworks, and are comfortable working across the full stack when needed
- You have worked in a product team with clear metrics goals and had a measurable positive impact on customers
- You have a strong product sense and take pride in sweating the details of great UX
Bonus Points
- You are a Discord user, and understand the core features and flow of Discord communications
- You've worked on React Native products
The US base salary range for this full-time position is $160,000 to $180,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.
Why Discord?
Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!
Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.
Please see our Applicant and Candidate Privacy Policy for details regarding Discord’s collection and usage of personal information relating to the application and recruitment process by clicking HERE.
Ready to apply?
Apply to Discord
Sr Software Engineer, Data Foundations
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Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
Join us in revolutionizing the lending landscape. SoFi is seeking enthusiastic Senior Software Engineers who are ready to lead the development of key advancement to the next generation of our financial services platform.
Data Foundations leads the path on building the central platform-level foundation and infrastructure that powers SoFi's entire data ecosystem. Their scope spans Infrastructure & Core Primitives and Platform Operations — essentially the backbone that enables all data capabilities across the organization. Key qualifications of this role include:
- Leading the technical evolution of one or more key platform subsystems.
- Resolving problems in the platform design and implementation that weren’t clearly anticipated, taking requirements with ambiguity and proposing durable technical solutions.
- Expertly leverage existing solution patterns and understand when to differentiate resulting in well-structured, maintainable code.
- Ability to understand data models, APIs, scaling concerns, and failure modes in order to make effective trade-offs between maintainability and performance.
- Creating stability by writing meaningful tests, considering observability, and leveraging your ability to debug complex issues across multiple system layers.
- The ability to create clear design and operational documentation.
- Contributes to code reviews, is a role model for more junior engineers, and contributes to team efficiency, beyond personal output.
What You’ll Do
As an emerging leader within our team, you will focus on building out the backend services for our next-generation Lending Platform. This role involves full product lifecycle engagement, from initial concept to deployment. Key responsibilities include implementing new capabilities, ensuring code quality, and delivering highly-available, scalable services. Success requires close technical collaboration with Product, Marketing, Operations, Business, Legal, and Compliance teams. You will be responsible for translating business requirements from these stakeholders into effective technical solutions that provide outstanding value to our members.
What You’ll Need
- Bachelor's or Master's degree in Computer Science, or Software Engineering
- 3+ years as a professional, full-time Software Engineer, or similar relevant work experience.
- Proficient coding in Java, Kotlin, or other similar object-oriented programming language.
- Proficient working with GIT and related CI/CD systems.
- Experience with public cloud compute, storage, and infrastructure.
- Experience with any data warehousing solution like Snowflake and IAC tools to provision platform infrastructure.
- Experience with Kafka, Docker, Kubernetes, and Spring Boot or similar frameworks.
- Deep understanding of relational and document database fundamentals.
- Deep understanding of fundamental distributed systems concepts.
Nice To Have
- Full-Stack experience in both back-end (Kafka, Redis, Docker) and front-end (JavaScript, TypeScript, React).
- Experience with microservices design principles and architecture.
- Experience with workflow orchestration technology (AWS step function, Airflow, Temporal).
We're driven to push boundaries and deliver exceptional products to help our members achieve financial stability. If you have the passion and a commitment to customer success, we want to hear from you.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Ready to apply?
Apply to SoFi
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Before Stripe, every growing internet platform had a payments team. Today, every growing internet platform has an Identity team. Identity verification has become core economic infrastructure for online businesses — enabling them to digitally verify their users' identities for fraud prevention, regulatory compliance, and trust and safety purposes.
At Stripe, we're building something more ambitious than a verification product. Our vision is to build the world's most trusted store of verified identities — a single, global, reusable, risk-scored representation of every individual who interacts with Stripe and beyond. This Identity Store becomes a platform with compounding network effects: more verifications enrich the store; a richer store produces better fraud signals; better signals mean lower friction for trusted users; lower friction drives more adoption.
Our product today serves millions of verifications per month for customers like OpenAI, Shopify, and WhatNot, and powers identity verification across multiple internal Stripe products including Fraud, Link, Connect, and Crypto. The problems ahead — adversarial AI and deepfake defense, networked identity infrastructure, progressive verification platforms, and low friction KYC APIs — sit at the frontier of what's possible in identity engineering.
What you’ll do
As a Staff Engineer on the Identity team, you will own the technical direction of one of Stripe's most strategically important product areas. This is not a role defined by task execution — it's a role defined by technical judgment, architectural influence, and the ability to turn an ambitious vision into a reliable, scalable system.
Responsibilities
- Own technical strategy — Define the architecture for Identity's core systems (Identity Store, headless verification platform, fraud detection infrastructure), make build-vs-buy-vs-partner decisions, and surface technical risks before they become customer-facing failures
- Lead 0-1 platform development — Architect net-new systems including the Identity Store, Networked Identity platform, and advanced fraud detection pipeline (behavioral biometrics, deepfake discriminators, adversarial training). Drive the evolution from a hosted-UI product to a headless-API and embedded-components platform
- Drive cross-functional alignment — Be the primary technical voice in roadmap and resourcing discussions. Partner with ML, product, legal, and engineering leads across Risk, Fraud, Link, Connect, and Crypto to ensure Identity's abstractions serve the full breadth of Stripe's product surface
- Raise the technical bar — Set engineering standards across ML, backend, mobile, and front-end; lead design reviews; and mentor senior engineers on the judgment needed to operate a high-stakes, externally-facing product
- Operate with ownership — Be accountable for reliability, scalability, and security of the systems you design — including the observability and alerting that catch model drift and fraud pattern shifts before customers do
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role.
- Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products).
- Proven track record of delivering pragmatic solutions that accelerate business growth
- Ability to adjust conversations from high-level discussions to detailed coding
- Thrives on a high level of autonomy and responsibility
- Clear and persuasive writing and in-person communication
- Strong problem-solving skills, critical thinking, determination, and a growth mindset
- Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to high level of psychological safety for all team members and partner
- Has experience in a range of software languages and frameworks. Examples of what we work with include:
- Languages: primarily Ruby and Typescript, but also Python, Scala, Java, Go, and SQL (Spark and Trino dialects)
- Frameworks: React, GraphQL Kafka, Protobuf, Airflow, Bazel, Temporal,
- Others: Mongo, Splunk, Prometheus
Preferred qualifications
- Experience with identity verification, fraud detection, or trust and safety systems — especially systems with adversarial inputs at scale
- Familiarity with ML systems in production: model serving, training pipelines, observability, drift detection, and the feedback loops that keep models accurate under adversarial conditions
- Experience building platform products with multiple consumer types — internal platform teams and external developers — where API backward compatibility and abstraction quality are first-class concerns
- Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly
- Exposure to the technical stack we work with: primarily Ruby and TypeScript on the backend and web, Python for ML and data pipelines, with infrastructure spanning Kafka, Temporal, Protobuf, React, and distributed data stores
- Experience navigating ambiguity in a fast-moving organization — you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge
Why Stripe Identity
- The market is at an inflection point. The global identity verification market is growing at ~15% CAGR, from $12.5B in 2024 to $21.8B by 2028. Competitors have more features today — but none of them have Stripe's moat: payments signals, fraud network, consumer graph, and KYC data spanning the full financial ecosystem. We're building to win the next decade, not the last one.
- The problems are genuinely hard. Adversarial ML against deepfakes and face swaps. Distributed identity graph architecture with real-time freshness requirements. Progressive verification APIs that minimize friction without sacrificing fraud detection accuracy. These are unsolved problems — not just at Stripe, but in the industry.
- You'll work on systems that matter immediately. The verifications we run protect real users from real fraud. When our recall improves by 10 points, that's millions of dollars in prevented fraud losses for customers who rely on us. When our mobile SDK completion rate rises, thousands more legitimate users successfully onboard each month.
- The team is small enough that your judgment shapes the architecture. This isn't a role where you inherit decisions made five years ago. It's a role where the decisions you make in 2026 are the ones the team will build on through 2029.
Ready to apply?
Apply to Stripe
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Okta’s Business Technology organization builds secure and intelligent internal platforms that power our global workforce. Our AI & Automation team is delivering next-generation tools and experiences by integrating GenAI and intelligent automation into workflows across IT, HR, Finance, Sales, Marketing and Customer Support.
We focus on real-world applications: virtual agents, AI copilots, internal RAG services, and AI-augmented self-service portals — all with scale, governance, and user experience in mind.
The Opportunity
As a Senior Software Engineer, Applied AI, you’ll play a key role in building user-facing and backend systems that leverage GenAI to improve internal experiences and operations. This role requires strong full-stack engineering skills, with an emphasis on both AI integration and building intuitive, performant UIs that make AI accessible and useful to our internal customers.
You’ll work closely with software engineers, product managers, and designers to build secure, intelligent tools for employees across Okta.
What You’ll Do
-
Design and build end-to-end GenAI-powered applications, including web-based UIs, API services, and backend orchestration.
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Implement and integrate LLM-based experiences using frameworks like LangChain, LlamaIndex, and tools like OpenAI, Claude, or Gemini.
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Define, implement, and champion operational excellence standards (SLOs, observability, incident response frameworks) for all services deployed.
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Develop responsive, accessible, and modern frontend interfaces using frameworks like React or Vue — with a focus on usability, performance, and trust in AI outputs.
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Build and maintain a library of reusable frontend components and hooks that allow other business delivery teams to easily "drop in" GenAI capabilities into their own applications.
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Build and maintain retrieval-augmented generation (RAG) pipelines with vector search and embedding strategies (e.g., Pinecone, FAISS, Qdrant).
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Collaborate with designers and product managers to rapidly iterate on UX patterns for AI-powered experiences (e.g., prompt inputs, citations, summaries).
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Ensure security, privacy, observability, and test coverage across the full stack.
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Contribute to architecture decisions, engineering standards, and best practices for AI/automation systems.
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Partner with platform and infrastructure teams to ensure services scale reliably across the org.
What You’ll Bring
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5–8 years of software engineering experience with full-stack development, including 2+ years of building AI/ML-driven applications.
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Strong Python development skills and 5+ years experience building cloud-based services using AWS, Docker, and RESTful APIs.
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2+ years of experience in frontend technologies like React, TypeScript, or Vue, and comfort working on UI/UX for internal tools or enterprise applications.
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Hands-on experience with LLM integration, RAG pipelines, prompt engineering, or orchestration frameworks like LangChain or LlamaIndex.
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Strong background in distributed systems, APIs, microservices, container orchestration (ECS/EKS), and cloud platforms (AWS/GCP/Azure).
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Familiarity with secure coding, authentication/authorization, and internal data governance best practices.
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Ability to collaborate across engineering, design, and product teams — with a strong sense of user empathy and technical ownership.
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Bonus: Exposure to design systems, AI evaluation tooling, or real-time application performance monitoring.
Why Join Okta
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Make AI Real: Design and build AI-powered apps used daily by Okta employees.
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Full-Stack Challenge: Tackle end-to-end problems — from LLM orchestration to intuitive UIs.
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Trusted Innovation: Join a team committed to security, ethics, and technical excellence in AI.
#LI-MK1
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P18680_3423425)
Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
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Senior Pre- & Post-Sales Customer Engineer, Enterprise
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The Team + The Role
Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.
As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.
This is a remote role supporting a West Coast territory.
What this looks like day-to-day
- New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
- Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
- Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
- Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
- Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
- Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
- Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.
Who You Are
Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.
You're a builder, not a maintainer.
You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.
You're AI-curious - genuinely.
You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.
Must-haves
- 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
- Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
- Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
- Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
- Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
- Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
- Experience mentoring or coaching more junior technical team members.
Nice-to-haves
- Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
- Hands-on experience with mobile app development, including Swift, Android, or React Native.
- Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
- Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.
About Pendo
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.
Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.
Location: Remote
Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.
Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.
EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
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Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
We're looking for a front-end focused full stack product engineer to join our fast-growing engineering team, where you’ll help develop delightful and intuitive interfaces that enable non-technical users to easily engage with advanced features.
At Hightouch, full stack engineers work closely with design, product managers, solutions engineers, and customers to understand problems and build polished and intuitive features.
On a typical day, you will be:
- Architecting and building features end-to-end for a new generation of marketing and growth products
- Collaborating closely with customers and cross-functional partners - designers, product managers - to understand real-world behavior
- Working alongside ML engineers to surface insights that empower marketers to make confident decisions
Our ideal engineer is someone who has proven experience working closely with product teams to build user interfaces from zero to one. You should be able to independently lead and architect complex frontend systems, and be proficient in building CRUD applications and with a solid understanding of backend API design and data models.
Our frontend is built in React and Typescript, and our backend is also built on Typescript with some elements of Go.
The salary range for this role is $180,000 - $270,000 USD per year, fully remote and location-independent. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
Interview Process
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit.
- Frontend Technical Screen [60m]: You will work together with one of our frontend engineers to build a component that is used commonly throughout the Hightouch app.
- Full Stack Interview [90m]: This interview is a design-focused session where you'll work collaboratively with the interviewer to think through real product and engineering problems.
- Hiring Manager Interview [30m]: Chat with the hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.
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E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
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About Hightouch
Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.
Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.
Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
About the Role
The Web Engineering team owns our public website (hightouch.com), which is the face of our company and brand and one of the most important ways that customers and prospects learn about Hightouch. We’re looking for a talented senior web engineer who is passionate about crafting exceptional experiences and cares deeply about the story that we tell customers. As Hightouch continues to scale rapidly, you will play a pivotal role in shaping how we position and promote our new product offerings, including cutting edge advancements in marketing AI and ML.
In this role, you’ll partner closely with our marketing and design teams to build, iterate, and maintain our marketing website. Key responsibilities include:
- Lead the design, scoping, and implementation of marketing website projects such as new feature pages, blog revamps, and more
- Integrate CMS-powered interfaces (we use Sanity) that allow marketers to update content independently
- Build and maintain our design system to ensure we can continue to build with high velocity and high standards for UX
- Develop engaging animations that enhance product storytelling using technologies such as Motion and GSAP
- Exercise strong design judgment and attention to detail to ensure that every aspect of our site reinforces our brand identity
About you
- 5+ years of experience in software/web engineering, ideally with strong proficiency in React, TypeScript, CSS, and Next.js
- Demonstrated ability to build production-ready web applications in a fast-paced environment
- Excellent design taste and obsessive attention to detail
- Proven experience with code-based animations (e.g., using Motion or GSAP) or experience collaborating with contractors on creative implementations
- Ability to work autonomously, lead and coach other engineers, and collaborate effectively with marketing, design, and data teams
- Deep understanding of SEO principles and best practices, especially around performance, accessibility, and search optimization
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $170,000 - $220,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
Interview Process
Our interview process focuses on evaluating fit for the most important dimensions of the role: cross-functional collaboration, a strong sense of design and user experience, and experience building production frontend components.
- Intro Call [30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.
- Technical Screen [45m]: Work with one of our frontend engineers to build a simple component using React and TypeScript.
- Past Projects Deep Dive [45m]: Walk through 2-3 previous projects (personal or professional) with your interviewer while highlighting big wins, challenges, and key decisions.
- Technical Interview [90m]: Work with the interviewer to design, architect, and implement a complex frontend component.
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.
E-Verify Statement
Hightouch participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.
E-Verify Notice
E-Verify Notice (Spanish)
Right to Work Notice
Right to Work Notice (Spanish)
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Senior Technical Enablement Architect
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About the opportunity
The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.
What to expect?
- Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
- Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
- Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
- Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
- Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
- Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
- Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
- Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
- Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption
What do you need to be successful?
- 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
- Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
- Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
- Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
- Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
- Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
- Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
- Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
- Comfortable taking ownership of strategic initiatives from ideation through execution
- Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
- Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
California Salary: $185,000- $251,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
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⛵️ About Wholesail
Wholesail is an early stage startup that builds software to connect wholesalers and their buyers by automating and digitizing invoicing and payment in the $5 trillion wholesale trade industry. The company’s first product is an electronic invoicing and payment portal for wholesale sellers, which allows them to get paid faster and decrease losses. For buyers, Wholesail automates the accounts payable & expense management process to save them time and money. Wholesail’s initial industry focus is to build a network effect driven payment business in the highly fragmented $1 trillion US food distribution market, in which invoicing and payment is nearly entirely paper-driven today.
Wholesail was founded by a team of engineers, product managers, and designers whose prior startups were acquired by OpenTable, and the company is well funded with backing from a half dozen VCs and 20+ angel investors including early executives and team members from Stripe, Square, Dropbox, Yelp, OpenTable and Everlane.
Are you fascinated by how people use products, actively seek to understand the “why” behind product decisions, and approach product building as a craft? Are you passionate about working with other experienced engineers who have a passion for their craft? We'd love to have you join our voyage as a founding member of our product engineering team.
🛠 About the Role
As an early engineer, you’ll build new features and internal APIs to create value for the suppliers and buyers on our network. Your work will skew towards backend development, but you'll end up working up and down the stack and you’ll spend a lot of time with our sales and support team and our customers to figure out the details of the products you craft. Our small product team wears many hats, so you'll get significant exposure to many areas adjacent to engineering: design, marketing, customer success, sales, and all of the functions of an early stage startup.
As a product oriented member of our engineering team, you’ll couple strong technical execution with an active voice in shaping the product through contribution in product conversations and identifying product/technical tradeoffs. You’ll participate in different styles of execution based on the stage of product development – from iterating quickly on an experiment with intentionally scrappy code to building sustainable systems that serve as a foundation for years to come.
Most significantly, you'll be building the company with us. We are early on our voyage and there are vast uncharted seas ahead. We want to work with fellow Wholesailers who care deeply about the process of building an enduring company: from what values we embrace, how we build our teams, decisions about how we grow our business, and everything in between.
🚀 You’d be great a great fit for our voyage if you…
- Are naturally curious about and have a keen interest in understanding the "why?" by digging into the nuts-and-bolts of how things work as a first principles thinker.
- Think deeply about products – from building empathy for users, to understanding how a product works, how it fits into a complex system, and how it creates business value.
- Obsess about the details of your craft whether it’s designing a new abstraction layer, building an API for a colleague on the frontend team or shipping a pixel perfect feature.
- Quickly build intuition in new domains and are able to articulate product/engineering tradeoffs early on while also pragmatically handling (and minimizing work on) edge cases.
- Estimate and prioritize when faced with different proposed solutions, to help guide the team towards building the most impactful products.
- Strive to quickly deliver value through rapid product validation cycles and have a keen ability to identify quick wins that create value for customers.
- Use data to guide your understanding of user behavior and inform the decisions you make to maximize building value for customers.
- Strive for end-to-end ownership of your work, are proactive with sharing product ideas/opinions, and seek early feedback from other members of your team.
- Build empathy and relationships with strong listening, written, and verbal communication skills – particularly with non-engineering folks such as designers, PMs, support and sales.
🤝 Engineering Culture & Environment
At Wholesail, we started as a team of senior engineers who are passionate about using technology to build products and tools to improve the lives of buyers and sellers in the wholesale industry. Many of us have a background working on technologies used in the relevant food and payments industries, and together with our cross-functional partners, we strive to learn about the problems that our customers in the wholesale industry are facing, so we can work hard to provide solutions for our buyers and sellers.
Wholesail provides products that help our customers make payments and process orders, which are essential to our customers' business, and therefore we have a strong focus on security, reliability and system performance. We emphasize good engineering practices, and adopt test-driven development and continuous deployment to iterate quickly and confidently. We identify and eliminate or mitigate the impact of single points of failure in our systems. We also genuinely take pride in the craftsmanship of the code we produce, and we love to work with colleagues whose work we respect. Intermixed with all of this is a sense of good humor, and an earnest enjoyment in working together.
Wholesail’s tech stack starts with Java services running in Kubernetes (GKE on Google Cloud Platform), with PostgreSQL as the database. The frontend is a React-Native single page application that is served statically. The Wholesail platform integrates with third party services and APIs, including Plaid, Stripe, Modern Treasury and QuickBooks, among other systems. Given the financial and accounting nature of the product, the company has invested in extensive testing infrastructure. In addition to more traditional automated testing, we built orchestration that provisions independent copies of the entire service architecture with candidate releases to test the system, end-to-end, before rolling out new changes.
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Sr. Web Developer, Marketing
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Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
We’re looking for a Senior Web Developer to evolve our global marketing website (gong.io), an important destination for customers and prospects to learn about Gong. Our ideal candidate has a passion for web development, is a great cross-functional communicator, and has a knack getting the visuals right. You’ve previously owned or contributed significantly to a marketing website and are excited to partner with marketing, design and growth to move business metrics. Our tech stack includes React (Next.js), TypeScript, and Tailwind CSS.
RESPONSIBILITIES
- Lead development and maintenance of our high-traffic, multilingual marketing website.
- Own Sanity (CMS) infrastructure that allows marketers to create and update content independently
- Collaborate with our Growth team to implement A/B tests to improve user experience and conversion rates across multiple channels (Ads, search, direct mail)
- Build and maintain our design system for consistent brand experience
- Optimize site performance, page speed, and SEO
- Improve and maintain localization workflows to support our global audience
- Continuously improve our engineering process, tools, and systems that allow us to scale the code base, productive, and team
- Support security, compliance, and privacy requirements across the site
- Collaborate with and mentor other engineers when appropriate
QUALIFICATIONS
- Minimum 5+ years of professional, web development or frontend engineering experience with a marketing or growth website
- Strong proficiency in React
- Experience with web frameworks like Next.js, Nuxt, or Astro as content-focused web applications
- Experience with headless content management systems (Sanity, Contentful, Strapi, Dato, or other)
- Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders
- Strong knowledge of web performance, SEO, and accessibility best practices
- Experience with, but not a dependency on, AI tools for coding
- Knowledge of integrations for CRM (Marketo, Hubspot), analytics (Google Analytics, Amplitude, Posthog), and tag management (Google Tag Manager, Tealium)
NICE TO HAVE
- Experience in a fast-pace B2B or agency environment
- Experience with Vercel or Cloudflare
- Portfolio of web development or personal projects you can showcase
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $117,000 - $185,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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Frontend Engineer
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Emergent builds autonomous coding agents that replace traditional software development by generating, testing, and deploying production applications directly from plain-language intent. Our systems run in production at global scale and are used to build millions of real applications.
Since public launch, Emergent has reached $100M ARR in 8 months. 6M+ users across 190+ countries have built 6.5M+ applications on Emergent. We've raised $100M+, backed by Khosla Ventures, SoftBank, Google, Lightspeed, Prosus, Together, and Y Combinator.
We're solving the hard part of AI-driven software creation: correctness, reliability, security, and scale in real production systems. The team is built by repeat founders, Olympiad medalists, IIT & IIM alumni, and leaders from Google, Amazon, and Dropbox.
We're hiring builders who want ownership, speed, and impact at global scale.
What You'll Do:
- Define and own the frontend architectural vision for complex, high-scale products
- Design scalable component systems, UI frameworks, and internal tooling
- Translate product requirements and Figma designs into robust technical architecture
- Lead performance optimization, accessibility, security, and scalability initiatives
- Break down complex problems, propose long-term technical strategies, and influence roadmap
- Build reusable libraries, design systems, and internal packages for engineering efficiency
- Review critical code paths, guide engineering best practices, and maintain technical excellence
- Work closely with Product, Design, and Backend to shape end-to-end solutions
- Mentor and upskill senior engineers, enabling them to operate at an architect level
What We're Looking For:
- 4 to 8 years of frontend engineering experience with deep React.js and TypeScript expertise
- Strong background in architecting large-scale, distributed, modular frontend systems
- Mastery of modern state management (Redux, Zustand, Recoil, React Query, or similar)
- Expert in JavaScript (ES6+), TypeScript, Web APIs, browser internals, and performance tuning
- Strong with build tools (Webpack, Vite, Turborepo), bundling, and optimization strategies
- Ability to design UI frameworks, component libraries, and cross-platform solutions
- Solid understanding of REST, GraphQL, caching, and client-side data architecture
- Strong debugging skills and experience resolving production-scale issues
- Experience with automated testing (Jest, RTL, Cypress) and CI/CD workflows
Good to Have:
- Experience with Next.js, micro-frontends, or SSR architectures
- Worked with design systems (Storybook, MUI, Chakra, Radix)
- Contribution to open-source projects or internal engineering frameworks
- Knowledge of web security, accessibility, and SEO optimization
- Background in mentoring engineering teams or owning cross-functional initiatives
Why Join Us:
- Architect the core frontend foundation of a product used globally
- Work with world-class engineers building the future of AI-driven development
- Impact product velocity, quality, and engineering culture at scale
- Flexible, high-ownership, remote-friendly environment
- Learn fast, ship faster, and influence the next decade of software creation
Benefits and Perks:
- 401(k)
- Health, dental, and vision insurance
- Unlimited Paid Time Off: take the time you need to recharge and come back refreshed
- Flexible Working Hours: work arrangements that fit your life and commitments
Let's build the future of software together.
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Apply to Emergent LabsSenior Software Engineer, GenAI
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About Scale
At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations.
About Data Engine
Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI.
Our Approach
As part of the interview process, you’ll be considered for opportunities across several teams within the GenAI Engineering organization, based on your interests, expertise, and business needs. Potential team placements include Allocation, Growth, Frontier Data, Trust & Safety, Pay, Operator, or Tasking Experience. Together, these teams power Scale’s AI data operations - from building high-impact datasets that push the boundaries of LLM capabilities, to optimizing contributor onboarding and incentives, to safeguarding data integrity through advanced trust, safety, and security measures. They work at the intersection of ML, operations, and analytics to ensure we deliver the highest-quality data at scale.
Responsibilities:
- Design, build, and maintain robust, scalable systems across the full stack, including front-end, back-end, and infrastructure layers
- Implement high-impact features using modern technologies such as TypeScript, React, Node.js, MongoDB, Elasticsearch, and Temporal
- Collaborate closely with internal operators (your users are your neighbors) to identify bottlenecks and ship fast, pragmatic solutions
- Own core systems critical to our contributor platform, with direct impact on Scale’s GenAI data pipeline and business outcomes
- Architect and scale infrastructure capable of handling millions of tasks per week with high reliability and low latency
- Partner cross-functionally with ML teams, Forward Deployed Engineers, and Product to ensure data quality and operational excellence
- Contribute to a strong engineering culture while setting best practices for teammates through mentorship, code reviews, and process improvements
Requirements:
- 5+ years of software engineering experience, ideally in high-growth, product-focused environments
- Proven track record of shipping production systems at scale
- Drive reliability and performance across critical infrastructure systems, ensuring our platforms scale predictably and operate with high availability.
- Strong technical depth in one or more areas: front-end frameworks, distributed systems, data infrastructure, or developer tooling
- Experience working across the stack, ideally with React, TypeScript, Node.js, Python, MongoDB, Elasticsearch, and/or Temporal
- Strong product sense and ability to translate ambiguous problems into technical solutions
- Comfortable working in a fast-paced, high-ownership environment with a bias toward execution
- Excited to join a dynamic hybrid team based in San Francisco or New York City
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AISenior Software Engineer - Internal Tools & Productivity
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Scale AI is hiring a highly skilled Senior Software Engineer to help design, build, and operate secure, scalable infrastructure that empowers our employees to do their best work. You’ll join a creative, fast-moving, solutions-oriented group that architects and implements automation across identity and access management, endpoint management, and our broader SaaS stack. The ideal candidate will leverage various in-house and external models/platforms to build applications, slackbots, and dashboards for internal users, and streamline complex workflows through automation. This role will play a major role in elevating the overall velocity of all G&A teams at the organization.
The Impact You Will Have
- As a full stack engineer (60% BE / 40% FE), you will work with your team to build amazing tools/applications for internal company use as well as external customers/partners
- You will design, develop, test, and support full-stack applications on cloud-native distributed systems
- You will build real-time integrations with SaaS platforms across the organization
- You will build a quality framework/unit tests that ensure product quality, performance, and load and are able to debug/identify system issues
- You will collaborate with the broader teams, engage in engineering council, conduct code reviews, and improve our delivery process
- Collaborate with the IAM team to manage cloud-based identity (Okta) and access controls, ensuring compliance with security policies and standards for internal applications.
- Work heavily cross-functionally to identify areas for corporate technology service improvement and implement self-service solutions.
What We Look For
- 5+ years of related experience with a Bachelor’s degree; or equivalent work experience.
- Proficiency with UI frameworks such as React or Angular and HTML, CSS, Typescript, etc
- Proficiency with backend technologies, including API development, databases, and privacy permissions. Ex. Go, Python, PostgreSQL and GraphQL
- Experience with end-to-end testing and documentation
- Experience developing secure, scalable, and resilient applications on the cloud that handle sensitive data
- Experience with cloud technologies, e.g., AWS, Azure, GCP, Docker, or Kubernetes
- Familiarity with compliance frameworks such as SOC 2, ISO 27001, FedRAMP, and NIST.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AIMission Software Engineer, Public Sector
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Scale AI is seeking a highly skilled and motivated Mission Software Engineer to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.
You will:
- Work directly with customers to understand their problems and translate those into features in Scale’s platform.
- Be open to >50% travel or relocation to a key customer geographic location.
- Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
- Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
- Deploy and maintain Scale software at customer sites
- Develop customer requested features and work closely with them to ensure that they win customer love.
- Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
- Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
- This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.
Ideally you have:
- Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
- Prior experience developing with Python and JavaScript, or other modern software languages. Familiarity with Node and React is a plus.
- Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
- Linux experience: Understanding of shell scripting, operating systems, etc
- Networking experience: Understanding of networking technologies, configuration (ports, protocols, etc)
- Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
- Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AISenior Software Engineer, Agentic Data Products
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Scale GP is Scale’s enterprise Generative AI platform, providing APIs and infrastructure for knowledge retrieval, inference, evaluation, and intelligent automation. We power mission-critical workflows for leading enterprises by helping teams turn complex data and models into reliable, production-ready AI systems.
We’re forming a new Agentic Data Products team focused on building the next generation of agent-powered tools that ground AI in real operational workflows. Our goal is to help enterprises demystify their data layers and deploy intelligent, agentic systems that can reason over data, take action, and deliver measurable outcomes.
This is a 0→1 build team. We’re looking for a sharp, product-minded Senior Engineer who thrives in ambiguity, moves quickly, and enjoys building new systems from scratch alongside customers and cross-functional partners. You’ll work closely with product, forward-deployed engineers, data scientists, and applied AI teams to turn real-world problems into scalable, production solutions.
If you like shipping fast, owning outcomes, and working across the stack—from polished frontends to distributed backends to LLM integrations—this role is for you.
What You’ll Do
- Own major full-stack product areas, driving features from concept and design through production deployment
- Build intuitive, high-performance frontend experiences using React + TypeScript
- Develop reliable backend services in Python, working with distributed systems, data pipelines, and AI/ML infrastructure
- Integrate LLMs, vector databases, and agentic frameworks to power intelligent workflows and decision-making systems
- Ship quickly through tight experimentation loops while maintaining high quality and reliability
- Help define the technical direction and architecture of a brand-new team and product surface
- Adapt across the stack and learn new tools as needed to solve real problems end-to-end
Ideal Experience
- 5+ years of full-time software engineering experience
- 0-1 product build experience
- Familiarity with LLMs, embeddings, vector databases, or modern AI data products/tools
- Experience with distributed systems and cloud-based architectures
- Prior experience mentoring or leading team
What We Value
- Strong product intuition and customer empathy
- Bias toward action and rapid iteration
- Ownership mentality — you see problems through to outcomes
- Comfort collaborating across engineering, product, data science, and applied AI
- Excitement about building agentic systems that make AI genuinely useful in the real world
Please note that in order to maintain integrity to our Scale titling philosophy, we do not internally use titles such as “senior,” but have levels to reflect seniority. Our Talent Acquisition team works closely with our employees to provide them the opportunity to grow their careers and demonstrate the scope of work in other ways aside from job titles. If you have further questions, please direct them to your recruiter and/or hiring manager, who can provide more insight.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
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Apply to Scale AIStaff Software Engineer, Full-Stack - Enterprise Gen AI
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Staff Software Engineer, Full-Stack - Enterprise Gen AI
Scale GP (Scale Generative AI Platform) is an enterprise-grade AI platform providing APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a frontend-focused full-stack engineer to help build AI-powered applications that redefine enterprise workflows and push the boundaries of interactive AI. This role is ideal for someone who thrives in a fast-paced environment, enjoys working on a diverse set of projects, and has a passion for crafting high-quality, intuitive user experiences.
At Scale, you'll work on a mix of cutting-edge customer-facing AI applications and internal SaaS products. Our engineering team powers projects like TIME’s Person of the Year AI experience (see it in action), where our AI technology helped shape one of the most iconic features in media. You'll also contribute to Scale’s GenAI Platform (SGP), a powerful system that enables businesses to build and deploy AI agents at scale. Whether it’s developing interactive AI assistants, enterprise-grade web applications, or refining our core SaaS platform, you’ll play a crucial role in shaping how AI integrates into real-world applications.
You Will:
- Build and enhance user-facing AI applications for major enterprise customers, including high-profile media and Fortune 500 companies
- Develop and refine features for Scale’s GenAI Platform, empowering businesses to build, deploy, and manage AI-driven agents
- Design, build, and optimize polished, high-performance UIs using Next.js, React, TypeScript, and Tailwind
- Work closely with product managers, designers, and AI/ML teams to create seamless, intuitive, and impactful user experiences
- Integrate frontend applications with backend services, working with APIs, authentication systems, and cloud-based infrastructure
- Ship features at a rapid pace while maintaining a high level of code quality, performance, and accessibility
Ideally, You Have:
- 5+ years of experience developing frontend or fullstack applications in a modern tech stack
- Strong proficiency in Next.js, React, TypeScript, and Tailwind, with an eye for building polished, user-friendly interfaces
- Experience working on high-visibility, customer-facing applications and making trade-offs between speed and quality in fast-paced environments
- A passion for AI and experience working on interactive AI applications, agent-based systems, or data-rich web platforms
- Familiarity with backend technologies such as FastAPI, PostgreSQL, GraphQL, and cloud infrastructure like AWS, Azure, or GCP
- A track record of collaborating cross-functionally with design, product, and ML teams to bring AI-powered applications to life
This role is a unique opportunity to shape the future of AI-powered user experiences, working on projects that impact millions of users while developing tools that empower businesses to deploy AI at scale. If you’re excited by the intersection of AI, frontend engineering, and product design, we’d love to hear from you.
The base salary range for this full-time position in our hub locations of San Francisco, New York, or Seattle is $248,400—$310,500 USD
. Compensation packages at Scale include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Scale employees are also granted Stock Options that are awarded upon board of director approval. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AIMission Software Engineering Manager, Public Sector
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Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We are looking for a Mission Software Engineering Manager to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.
You will:
- Recruit a high-performing engineering team.
- Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of engineers working on Generative AI projects.
- Collaborating with cross-functional teams to define, design, and execute strategic roadmap.
- Work directly with customers to understand their problems and translate those into features in Scale’s platform.
- Be open to ~25% travel or relocation to a key customer geographic location.
- Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
- Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back.
- Deploy and maintain Scale software at customer sites
- Develop customer requested features and work closely with them to ensure that they win customer love.
- Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
- Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
- This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.
Ideally you’d have:
- 5+ years of full-time engineering experience, post-graduation
- 2+ years of prior engineering management or equivalent experience and has managed an engineering team.
- Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
- Prior experience developing with Python and JavaScript, or other modern software languages. Familiarity with Node and React is a plus.
- Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
- Linux experience: Understanding of shell scripting, operating systems, etc
- Networking experience: Understanding of networking technologies, configuration (ports, protocols, etc)
- Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
- Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles
- Understand unique DoD and USG constraints when it comes to technology
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AISenior Software Engineer, Full-Stack – Scale GP
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Scale GP (Scale Generative AI Platform) is an enterprise-grade Generative AI platform providing APIs for knowledge retrieval, inference, evaluation, and more. We are seeking a strong Senior Full-Stack Engineer to help us build, scale, and refine our rapidly growing product. The ideal candidate is deeply grounded in software engineering best practices and experienced in developing and scaling modern web applications end-to-end. You will work across the stack—from React/TypeScript frontends to Python-based backends—while integrating with LLMs and machine learning systems.
You will solve complex challenges in scalability, reliability, and product experience while owning significant product areas in a fast-paced environment.
What You’ll Do
- Own major full-stack product areas, driving features from design through production deployment.
- Build modern frontend experiences using React and TypeScript, ensuring performance, usability, and responsiveness.
- Develop reliable backend services in Python, working with distributed systems, data pipelines, and ML/LLM components.
- Integrate with LLMs, vector databases, and AI infrastructure to power intelligent product experiences.
- Deliver experiments and new features quickly, maintaining high quality and tight feedback loops with customers.
- Collaborate across product, ML, and infrastructure teams to shape the direction of Scale GP.
- Adapt quickly—learning new technologies, frameworks, and tools as needed across the stack.
Ideal Experience
- 5+ years of full-time engineering experience, post-graduation.
- Strong experience developing full-stack applications using React, TypeScript, and Python.
- Experience scaling or shipping products at high-growth startups.
- Familiarity with LLMs, vector databases, embeddings, or other modern AI tooling (tinkering or production experience welcome).
- Proficiency with SQL and modern API development.
- Experience with Kubernetes, containerization, and microservice architectures.
- Experience working with at least one major cloud provider (AWS, GCP, or Azure).
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AIAt Scale, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations.
Example Projects:
- Ship tools to accelerate the growth of new qualified contributors on Scale’s labeling platform
- Build methodical fraud-detection systems to remove bad actors and keep Scale’s contributor base safe and trusted.
- Use models to estimate the quality of tasks and labelers, and guarantee quality on requests at large scale.
- Devise advanced matching algorithms to match labelers to customers for optimal turnaround and accuracy.
- Build methods to automatically measure, train, and optimally match labelers to tasks based on performance
- Create optimized and efficient UI/UX tooling, in combination with ML algorithms, for 100k+ labelers to complete billions of complex tasks
- Develop new AI infrastructure products to visualize, query, and explore Scale data
- Create a customer service RAG application that handles 1000s of questions a day
- Integrate a cutting-edge ML model that predicts churn with a customer's retention system
Requirements:
- A graduation date in Fall 2025 or Spring 2026 with a Bachelor’s degree (or equivalent) in a relevant field (Computer Science, EECS, Computer Engineering, Statistics)
- Product engineering experience such as building web apps full-stack, integrating with relevant APIs and services, talking to customers, figuring out ‘what’ to build and then iterating
- Previous Product/Software Engineering Internship experience
- Track record of shipping high-quality products and features at scale
- Experience building systems that process large volumes of data
- Experience with Python, Typescript, React, and/or MongoDB
Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position, determined by work location and additional factors, including job-related skills, experience, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You’ll also receive benefits including, but not limited to: Comprehensive health, dental and vision coverage, retirement benefits, a learning and development stipend, and generous PTO. Additionally, this role may be eligible for additional benefits such as a commuter stipend.
PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
About Us:
At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.
We comply with the United States Department of Labor's Pay Transparency provision.
PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
Ready to apply?
Apply to Scale AI
Engineering Manager
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About ngrok Inc.
ngrok is an all-in-one cloud networking platform that secures, transforms, and routes traffic to services running anywhere. Instead of cobbling together nginx, NLBs, VPNs, model routers, and oodles of other tools, developers solve every networking problem with one gateway. Doesn’t matter if they’re sharing localhost or running AI workloads in production.
We're trusted by more than 9 million developers at companies like GitHub, Okta, HashiCorp, and Twilio. What started as a way to put your local app on a public URL has grown into a universal gateway for API delivery, AI inference, device fleets, and site-to-site connectivity. It’s the same ngrok that millions of developers have loved and leaned on every day for years, now with the power to run production traffic at scale.
A few things you should know:
- We are obsessed with our pets, Viper sunglasses and Bufo (yes, the toad)
- We have a designated Chief Emoji Officer - they are vital to our success!
- We like software that’s serious and culture that’s not
Still reading? Good. There's more below worth your time.
About the Team
This role will lead either our Gateway or Agent team, depending on your experience and interests.
Both teams sit on the critical path of every ngrok connection and are central to our reliability, performance, and customer trust.
- Gateway Team: Owns the core infrastructure that handles and shapes all traffic flowing through ngrok—routing, security enforcement, rate limiting, and observability. Every request passes through this layer, and its correctness and performance are foundational to everything we do.
- Agent Team: Builds the software that runs on the customer side of every connection. The Agent is what developers install and trust to securely expose their systems to the internet, and it must perform reliably across unpredictable, real-world environments.
What You’ll Actually Do
Lead a team that ships and learns quickly
You’ll manage and coach a team of 5–7 engineers. The goal isn’t just shipping—it’s building a team that can consistently make good decisions, move fast, and improve over time.
Treat management like a systems problem (with humans in the loop)
You’ll design how your team works: planning, execution, retros, feedback loops, and decision-making. You’ll tune the system, not just react to it.
Stay close enough to the code to matter
You won’t be coding every day, but you’ll get into the details when needed—reviewing designs, debugging tricky issues, and helping the team make better technical tradeoffs.
Drive product and technical direction together
This isn’t “just execution.” You’ll help shape what the team builds—balancing product work, technical investments, and experiments that actually teach you something.
Build a team people want to be on
You’ll coach junior and senior engineers, create psychological safety, and raise the bar on both performance and collaboration.
Connect the team to the bigger picture
You’ll make sure your team understands how their work ties to ngrok’s product, customers, and business. Context isn’t optional here. You’ll work closely with senior leadership and functional orgs to shape and meaningfully impact company culture and roadmap.
You Might Be a Great Fit If…
- You’ve spent 5+ years as a software engineer and comfortable in Go, Rust, Java, or C/C++
- You have 4+ years of engineering leadership experience
- You think in systems—whether that’s distributed systems or team dynamics
- You’re comfortable zooming in (code, debugging) and zooming out (strategy, org design)
- You’ve built things from scratch—teams, processes, or products
- You communicate clearly, directly, and without unnecessary fluff
Bonus points if you’ve:
- Contributed to open source, blogs, or conferences
- Worked in developer tools or product-led growth environments
- Built teams in ambiguous, early-stage contexts
Tech Stack
ngrok runs entirely on AWS. Engineers develop by using remote development tools and/or ssh to connect to remote EC2 environments that run a full Kubernetes cluster of the ngrok stack, closely mirroring production. The codebase is primarily Go and TypeScript. We use Postgres for persistence, Kafka for streaming, Protobuf for service boundaries, and Kubernetes, Terraform, Helm, and Buildkite to operate and ship reliably. React is used for user interfaces, and GitHub supports our development workflows and remembers everything.
Location
This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays.
Sponsorship
All candidates must be US-based, and legally authorized to work in the United States.
At this time, ngrok is unable to provide visa sponsorship for this position. Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship.
Compensation
Engineering Manager: $225,000 – $275,000
Job level and actual compensation will be evaluated based on factors including, but not limited to, qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location. We provide an attractive mix of salary and equity.
#LI-Remote
Full Time Employee Benefits
- Health stuff that actually matters. Full premiums covered on base healthcare, dental, and vision for you. Half covered for your dependents. Mental health and well-being support included, because taking care of your brain is as important as taking care of your teeth.
- Retirement matching that doesn't suck. 401(k) with 100% match up to 3% of your salary and 50% match up to another 2%. Future you will appreciate present you.
- Actually flexible time off. We say "open, flexible vacation policy" and actually mean it. Take the time you need. Your manager will bug you if you're not taking enough.
- Parental leave that's realistic. Up to 16 weeks if you give birth, up to 8 weeks for new parents (birth, adoption, fostering—however your family grows).
- Money to keep growing. Annual professional development budget for books, courses, conferences, or whatever helps you level up. Plus an annual home office/desk stipend to make your workspace not terrible.
- Work from wherever. Co-working space stipend if you want to get out of your house but aren't near our SF office.
- Lunch on us. 2x+ per week for employees onsite at our San Francisco office. Free food tastes better.
- Company offsites. Twice a year we get the whole team together. It's part strategy, part bonding, part excuse to hang out with Bufo (the toad).
- Regular feedback and fair compensation. Bi-annual reviews to make sure you're getting real feedback and staying competitively compensated. No surprises, no waiting around for performance conversations.
Ready to apply?
Apply to ngrok Inc.
Senior Frontend Engineer II - eCommerce
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About Us
At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".
We're looking for a Senior Frontend Engineer to join our eCommerce team, focusing on optimizing user experience, reducing friction in booking flows, and driving growth through continuous experimentation. You will be a key contributor to our online booking platform—a critical, revenue-driving application that guides customers through scan selection, scheduling, and payment. If you have a startup mentality, a passion for data-driven decisions, and the technical depth to own features from concept to production, this is a high-impact role that directly influences conversion rates, customer satisfaction, and core business metrics.
Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!
What You’ll Do
- Optimize the User Experience: Identify and eliminate friction points in the booking funnel, optimize page load performance, and ensure WCAG accessibility compliance across all flows.
- Drive Experimentation & Growth: Design, implement, and analyze A/B tests using a platform like PostHog or DataDog. Build feature flag infrastructure for gradual rollouts and track conversion metrics at each stage of the funnel.
- Own Frontend Architecture: Build highly responsive interfaces using a hook-first architecture (separating business logic from presentational components) and modern state patterns (optimistic updates, single-flight request patterns).
- Ensure Reliability & Observability: Set up and maintain Datadog RUM dashboards, implement comprehensive error tracking, and debug production issues to maintain high system reliability.
- Champion Testing & Quality: Write and maintain robust E2E tests (Playwright) for critical booking flows and ensure high component test coverage (Vitest, React Testing Library).
- Implement Secure Integrations: Build secure authentication flows (Auth0, OAuth 2.0) and handle payment processing data (Stripe, Affirm) according to strict PCI and frontend security standards.
- Collaborate & Mentor: Work autonomously while surfacing blockers early. Mentor junior engineers, partner closely with Product and Design, and comfortably challenge product decisions using data.
What You’ll Bring
- 5+ years of professional frontend software engineering experience, with a deep understanding of React (React 19 preferred, including hooks and functional components).
- Strong proficiency in TypeScript (strict mode, generics, type safety).
- Solid experience with modern state management (Zustand, TanStack Query) and utility-first CSS (Tailwind).
- A strong track record of writing, maintaining, and debugging automated tests using Playwright, Vitest, and React Testing Library.
- Hands-on experience with monitoring and experimentation tooling (Datadog RUM, PostHog, or similar).
- A data-driven, user-focused mindset: you empathize with customer pain points and make decisions based on metrics rather than opinions.
- A strong "startup mentality": you are comfortable with ambiguity, know how to balance speed with quality, and take deep ownership of outcomes.
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Nice to Have
- Experience with e-commerce, checkout flows, or headless commerce platforms (e.g., CommerceTools).
- Experience with design systems and mobile-first design implementation.
- Experience with component libraries (e.g., Material UI) and implementing mobile-first design systems.
- Deep performance optimization expertise (Core Web Vitals, bundle optimization).
- Knowledge of Google Tag Manager (GTM) and Google Analytics 4 (GA4).
- Experience with Next.js (App Router, SSR/SSG patterns).
- Familiarity with healthcare or heavily regulated industries.
Our Values
First: we are Pioneers
- Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.
Second: we are Platform-Builders
- We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.
Above all: we are Patients
- We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.
What We Offer
- An avenue to make a positive impact on people's lives and their health
- We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member
- Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
- Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize
- Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
- We now offer the Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs. Whether you ride, drive, or park, we’ve got you covered—making your commute easier and more affordable!
- Prenuvo offers a 401(k) retirement savings plan to eligible employees, allowing team members to make pre-tax contributions toward their retirement. While Prenuvo facilitates access to the plan, the company does not currently offer matching contributions.
- We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
- The base salary for this role is $175,000 to $190,000 in local currency, depending on experience and geographic location
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.
Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.
Ready to apply?
Apply to Prenuvo
Lead Software Engineer - Healthcare Data & Audience Applications
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WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
Role Overview
Zeta Global is seeking a Lead Software Engineer to build and scale healthcare-focused applications and data systems that power audience intelligence, activation, measurement, and reporting across both HCP and DTC workflows.
This is a hands-on technical leadership role operating at the intersection of distributed systems, data engineering, and healthcare domain constraints. You will design and deliver systems that integrate identity, audience data, and campaign performance while meeting strict requirements for privacy, compliance, and reliability.
The ideal candidate brings strong system design depth, experience building data-intensive platforms, and the ability to lead through architecture and execution in regulated environments.
What You’ll Build
- Full-stack applications supporting HCP and patient (DTC) audience discovery, segmentation, and activation
• Scalable data pipelines for ingestion, normalization, and enrichment of healthcare datasets
• Identity resolution and data linkage services across fragmented data sources
• Reporting, attribution, and measurement systems connecting campaigns to outcomes
• APIs and services enabling downstream activation, analytics, and partner integrations
Key Responsibilities
- Lead architecture and hands-on development of distributed systems supporting healthcare data workflows
• Design and implement scalable data pipelines (batch and streaming) for large-scale datasets
• Build and maintain APIs and services with strong SLAs, observability, and fault tolerance
• Implement identity resolution logic including matching, deduplication, and graph-based linkage
• Ensure high data quality through validation, reconciliation, and monitoring frameworks
• Design systems with strong security controls, including encryption, access control, and auditability
• Apply privacy-by-design principles across all systems handling PHI/PII
• Partner with Product and Data teams to translate healthcare requirements into scalable architectures
• Drive engineering best practices across testing, CI/CD, code quality, and operational excellence
• Mentor engineers and act as a technical leader across the team
Engineering Expectations
- Strong experience designing distributed systems (microservices, event-driven architectures)
• Deep understanding of data modeling, storage systems (OLTP, OLAP), and data processing frameworks
• Experience with streaming and batch processing (e.g., Kafka, Spark, Flink, or similar)
• Proficiency in backend development (Python, Java, or Ruby) and API design (REST/gRPC)
• Experience building modern front-end applications (React or similar)
• Strong experience with cloud platforms (AWS, GCP, or Azure) and infrastructure-as-code
• Familiarity with containerization and orchestration (Docker, Kubernetes)
• Experience implementing observability (logging, metrics, tracing) and reliability patterns
• Strong understanding of performance optimization and scalability tradeoffs
Healthcare & Domain Expectations
- Experience working with HCP data (provider identity, targeting, segmentation)
• Experience with patient / DTC data workflows and privacy-aware systems
• Understanding of healthcare data ecosystems (claims, provider, or audience datasets)
• Familiarity with identity graphs and data onboarding patterns
• Experience building reporting or attribution systems tied to business outcomes
• Strong grasp of HIPAA, PHI/PII, and regulated data handling requirements
Qualifications
- 8–10 years of software engineering experience with increasing technical ownership
• Proven track record of building and scaling data-intensive or distributed systems
• Experience working in regulated environments (healthcare strongly preferred)
• Strong system design and architecture skills
• Ability to lead technically while remaining hands-on in implementation
• Strong collaboration skills across engineering, product, and data teams
Preferred
- Experience with healthcare data providers or identity ecosystems
• Background in AdTech, MarTech, or audience/data platforms
• Experience with privacy-enhancing technologies (tokenization, clean rooms)
• Exposure to ML/AI-driven data products or analytics systems
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $200,000 - $215,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-TS1
Ready to apply?
Apply to Zeta GlobalLead Software Engineer - Healthcare Data & Audience Applications
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WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.
Role Overview
Zeta Global is seeking a Lead Software Engineer to build and scale healthcare-focused applications and data systems that power audience intelligence, activation, measurement, and reporting across both HCP and DTC workflows.
This is a hands-on technical leadership role operating at the intersection of distributed systems, data engineering, and healthcare domain constraints. You will design and deliver systems that integrate identity, audience data, and campaign performance while meeting strict requirements for privacy, compliance, and reliability.
The ideal candidate brings strong system design depth, experience building data-intensive platforms, and the ability to lead through architecture and execution in regulated environments.
What You’ll Build
- Full-stack applications supporting HCP and patient (DTC) audience discovery, segmentation, and activation
• Scalable data pipelines for ingestion, normalization, and enrichment of healthcare datasets
• Identity resolution and data linkage services across fragmented data sources
• Reporting, attribution, and measurement systems connecting campaigns to outcomes
• APIs and services enabling downstream activation, analytics, and partner integrations
Key Responsibilities
- Lead architecture and hands-on development of distributed systems supporting healthcare data workflows
• Design and implement scalable data pipelines (batch and streaming) for large-scale datasets
• Build and maintain APIs and services with strong SLAs, observability, and fault tolerance
• Implement identity resolution logic including matching, deduplication, and graph-based linkage
• Ensure high data quality through validation, reconciliation, and monitoring frameworks
• Design systems with strong security controls, including encryption, access control, and auditability
• Apply privacy-by-design principles across all systems handling PHI/PII
• Partner with Product and Data teams to translate healthcare requirements into scalable architectures
• Drive engineering best practices across testing, CI/CD, code quality, and operational excellence
• Mentor engineers and act as a technical leader across the team
Engineering Expectations
- Strong experience designing distributed systems (microservices, event-driven architectures)
• Deep understanding of data modeling, storage systems (OLTP, OLAP), and data processing frameworks
• Experience with streaming and batch processing (e.g., Kafka, Spark, Flink, or similar)
• Proficiency in backend development (Python, Java, or Ruby) and API design (REST/gRPC)
• Experience building modern front-end applications (React or similar)
• Strong experience with cloud platforms (AWS, GCP, or Azure) and infrastructure-as-code
• Familiarity with containerization and orchestration (Docker, Kubernetes)
• Experience implementing observability (logging, metrics, tracing) and reliability patterns
• Strong understanding of performance optimization and scalability tradeoffs
Healthcare & Domain Expectations
- Experience working with HCP data (provider identity, targeting, segmentation)
• Experience with patient / DTC data workflows and privacy-aware systems
• Understanding of healthcare data ecosystems (claims, provider, or audience datasets)
• Familiarity with identity graphs and data onboarding patterns
• Experience building reporting or attribution systems tied to business outcomes
• Strong grasp of HIPAA, PHI/PII, and regulated data handling requirements
Qualifications
- 8–10 years of software engineering experience with increasing technical ownership
• Proven track record of building and scaling data-intensive or distributed systems
• Experience working in regulated environments (healthcare strongly preferred)
• Strong system design and architecture skills
• Ability to lead technically while remaining hands-on in implementation
• Strong collaboration skills across engineering, product, and data teams
Preferred
- Experience with healthcare data providers or identity ecosystems
• Background in AdTech, MarTech, or audience/data platforms
• Experience with privacy-enhancing technologies (tokenization, clean rooms)
• Exposure to ML/AI-driven data products or analytics systems
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $200,000 - $215,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-TS1
Ready to apply?
Apply to Zeta GlobalStaff Full Stack Engineer, Vertical Applications
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WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that unifies identity, intelligence, and omnichannel activation into a single platform – powered by trillions of consumer signals and one of the industry’s largest proprietary databases. Our enterprise clients use the Zeta Marketing Platform (ZMP) to personalize experiences at the individual level across every channel.
THE ROLE
Our Vertical Applications team builds web applications that bring the power of ZMP to specific industries – Healthcare, Political, Retail, and more. Every vertical comes with its own fascinating challenges: unique compliance requirements, distinct data models, and workflows that genuinely matter to the people using them. It’s the kind of work where you get to learn new domains, solve real problems, and see your applications make a tangible impact.
You’ll own applications end-to-end: partner with product owners to define the problem, architect the backend, integrate with Zeta’s core platform, build the frontend, ship to production, and ensure operational excellence. We value clean, simple architectures, test-first development, and continuous delivery. AI-assisted development with tools like Cursor, Claude Code, Gemini and Codex is embedded in our everyday workflow, and we’re excited about what agentic engineering unlocks for both development velocity and software quality.
What You’ll Do
- Own vertical web applications from idea to production – working closely with product owners, designing the architecture, building it, shipping it, and running it.
- Architect backend services (Python, Java, Ruby, Node.js) with a focus on simplicity and reusability across verticals, so good patterns compound over time.
- Build polished frontend experiences in React/TypeScript/Ant Design System that connect seamlessly with backend APIs (REST, Thrift).
- Ship continuously and confidently through CI/CD, with observability, resilience and reliability built in from the start.
- Use AI-assisted development tools as a natural part of your workflow to move faster while keeping quality high.
- Weave AI/LLM capabilities into vertical applications, opening up new possibilities for each domain.
- Collaborate across teams – mentor fellow engineers, lead technical initiatives, and bring clarity to complex decisions for both technical and non-technical audiences.
What We’re Looking For
10+ years of software engineering with a history of owning and operating the systems you build. You’re deeply proficient in at least two of Python, Java, Ruby, or Node.js, with solid React/TypeScript skills on the frontend. Continuous delivery, test-driven development, agile and shift-left are things you genuinely practice – not just checkboxes on a process document.
You’re comfortable building and operating scalable, distributed, high performant systems and navigating multi-tenant, compliant environments. You’re already using AI-assisted coding tools (Cursor, Claude Code, Gemini, Codex, or similar) and you’re curious about pushing those workflows further.
You’re a strong communicator who enjoys working directly with product owners, proposing architectures, building consensus across teams, and then making it happen. You’re energized by learning new domains and collaborating with people who care about their craft.
Nice to Have
- MarTech or AdTech experience (DSPs, bid stream processing, data-intensive platforms).
- Domain knowledge in Healthcare, Political, or Retail verticals.
Tech Stack
|
Backend |
Python, Java, Ruby, Node.js |
|
Frontend |
React, TypeScript, Ant Design System, Playwright |
|
APIs |
REST, Thrift |
|
Infrastructure |
AWS, Kubernetes (EKS), EC2, S3, API Gateway, SQS, Kafka, GitLab, Grafana, Loki, Honeycomb, Statsig Feature Flags |
|
Data |
MySQL, Redis, Snowflake, Aerospike, DynamoDB, ScyllaDB |
|
AI Tooling |
Cursor, Claude Code, Gemini, Codex, AI Skills, MCP, Agentic Teams |
|
Practices |
CI/CD, Spec driven development, TDD, Agile, You Build It You Run It |
Why You’ll Love It Here
- Interesting problems across diverse verticals – Healthcare, Political, Retail – on a platform processing trillions of consumer signals. You’ll never be bored.
- AI-native engineering culture – agentic development isn’t a side experiment, it’s how we build. You’ll be at the forefront of how software teams work in the future.
- Real ownership and autonomy. We trust our engineers to make great decisions and give them the space to do it.
- Collaborative, low-ego team that genuinely enjoys working together and learning from each other.
- Public company (NYSE: ZETA) with strong growth, competitive compensation, equity, and comprehensive benefits.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $200,000 - $220,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-YW1
Ready to apply?
Apply to Zeta GlobalStaff Full Stack Engineer, Vertical Applications
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WHO WE ARE
Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that unifies identity, intelligence, and omnichannel activation into a single platform – powered by trillions of consumer signals and one of the industry’s largest proprietary databases. Our enterprise clients use the Zeta Marketing Platform (ZMP) to personalize experiences at the individual level across every channel.
THE ROLE
Our Vertical Applications team builds web applications that bring the power of ZMP to specific industries – Healthcare, Political, Retail, and more. Every vertical comes with its own fascinating challenges: unique compliance requirements, distinct data models, and workflows that genuinely matter to the people using them. It’s the kind of work where you get to learn new domains, solve real problems, and see your applications make a tangible impact.
You’ll own applications end-to-end: partner with product owners to define the problem, architect the backend, integrate with Zeta’s core platform, build the frontend, ship to production, and ensure operational excellence. We value clean, simple architectures, test-first development, and continuous delivery. AI-assisted development with tools like Cursor, Claude Code, Gemini and Codex is embedded in our everyday workflow, and we’re excited about what agentic engineering unlocks for both development velocity and software quality.
What You’ll Do
- Own vertical web applications from idea to production – working closely with product owners, designing the architecture, building it, shipping it, and running it.
- Architect backend services (Python, Java, Ruby, Node.js) with a focus on simplicity and reusability across verticals, so good patterns compound over time.
- Build polished frontend experiences in React/TypeScript/Ant Design System that connect seamlessly with backend APIs (REST, Thrift).
- Ship continuously and confidently through CI/CD, with observability, resilience and reliability built in from the start.
- Use AI-assisted development tools as a natural part of your workflow to move faster while keeping quality high.
- Weave AI/LLM capabilities into vertical applications, opening up new possibilities for each domain.
- Collaborate across teams – mentor fellow engineers, lead technical initiatives, and bring clarity to complex decisions for both technical and non-technical audiences.
What We’re Looking For
10+ years of software engineering with a history of owning and operating the systems you build. You’re deeply proficient in at least two of Python, Java, Ruby, or Node.js, with solid React/TypeScript skills on the frontend. Continuous delivery, test-driven development, agile and shift-left are things you genuinely practice – not just checkboxes on a process document.
You’re comfortable building and operating scalable, distributed, high performant systems and navigating multi-tenant, compliant environments. You’re already using AI-assisted coding tools (Cursor, Claude Code, Gemini, Codex, or similar) and you’re curious about pushing those workflows further.
You’re a strong communicator who enjoys working directly with product owners, proposing architectures, building consensus across teams, and then making it happen. You’re energized by learning new domains and collaborating with people who care about their craft.
Nice to Have
- MarTech or AdTech experience (DSPs, bid stream processing, data-intensive platforms).
- Domain knowledge in Healthcare, Political, or Retail verticals.
Tech Stack
|
Backend |
Python, Java, Ruby, Node.js |
|
Frontend |
React, TypeScript, Ant Design System, Playwright |
|
APIs |
REST, Thrift |
|
Infrastructure |
AWS, Kubernetes (EKS), EC2, S3, API Gateway, SQS, Kafka, GitLab, Grafana, Loki, Honeycomb, Statsig Feature Flags |
|
Data |
MySQL, Redis, Snowflake, Aerospike, DynamoDB, ScyllaDB |
|
AI Tooling |
Cursor, Claude Code, Gemini, Codex, AI Skills, MCP, Agentic Teams |
|
Practices |
CI/CD, Spec driven development, TDD, Agile, You Build It You Run It |
Why You’ll Love It Here
- Interesting problems across diverse verticals – Healthcare, Political, Retail – on a platform processing trillions of consumer signals. You’ll never be bored.
- AI-native engineering culture – agentic development isn’t a side experiment, it’s how we build. You’ll be at the forefront of how software teams work in the future.
- Real ownership and autonomy. We trust our engineers to make great decisions and give them the space to do it.
- Collaborative, low-ego team that genuinely enjoys working together and learning from each other.
- Public company (NYSE: ZETA) with strong growth, competitive compensation, equity, and comprehensive benefits.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $200,000 - $220,000, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
#LI-YW1
Ready to apply?
Apply to Zeta GlobalMongoDB Engagement Managers are quota-carrying Professional Services Sales roles. Engagement managers utilize customer-facing sales, technical, consulting, and commercial experience to scope, negotiate and close Professional Services opportunities to accelerate and de-risk the adoption of MongoDB by our customers.
As an Engagement Manager, you will be a key leader within the PS team and work cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales.
Here are a few informative blogs about the Engagement Management role:
https://www.mongodb.com/blog/post/engagement-management-mongodb-meet-lalitesh-pal
https://www.mongodb.com/blog/post/how-engagement-managers-help-customers-succeed
We are looking to speak to candidates who are based in San Francisco, CA for our hybrid working model.
What you’ll do at MongoDB
- Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
- Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work
- Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
- Have a solid sense of ownership, driving all deals or technical scopings from inception to closure
- Manage the Professional Services pipeline for bookings and revenue forecasts for your region
- Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
- Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
- Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
- Proactively seek opportunities to support and mentor other team members and share best practices
- Have situational awareness and react appropriately in group settings
An Ideal candidate will have
- A BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
- A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
- Experience as an architect, consultant, project manager, or Professional Services manager
- Experience internally positioning and selling professional services
- Experience carrying a quota for PS bookings
- General knowledge of Databases (RDBMS, SQL, NoSQL)
- Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
- Knowledge of software architecture including both cloud and on-premise technologies e.g. AWS, GCP, Kubernetes, Openshift
- The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
- An ability to scope and estimate projects
- Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
- Ability to travel for key engagements and team offsites
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Req ID: 1273357682
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.
Ready to apply?
Apply to MongoDB
Staff Software Engineer, Core Products
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About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:
We're looking for seasoned full-stack software engineers to join the teams behind Gusto's customer-facing products — the features and experiences that small business owners and their employees rely on every day.
As a Staff Software Engineer, you'll operate across the full product lifecycle: shaping features from early spec and design through to launch and long-term iteration. That means writing clean frontend code, designing and building reliable backend APIs, influencing product direction, and taking ownership of what happens after a feature ships.
If you're drawn to work that combines technical craft with real-world impact — helping power the livelihoods of millions using Gusto products — join us!
Here’s what you’ll do day-to-day:
- Design, build, and test Gusto core products such as Payroll, Benefits, HR, Retirement, Gusto Money, Gusto Solo, and Gusto Pro, among others
- Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale
- Help scale one of the largest Ruby/Rails and Javascript/React applications in the world
- Collaborate with our Product Management, Data, Design, and Platform Engineering teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily
- Build products that our customers genuinely love
Here’s what we’re looking for:
- Successful applicants typically have 8+ years of software development experience
- Experience building scalable solutions that eliminate customer pain; passion for creating memorable experiences for customers
- Experience leveraging AI tools or systems to accelerate development, improve testing, and deliver new product capabilities
- Curiosity and experimentation with emerging AI frameworks, applying and sharing best practices to evaluate and scale AI use safely across teams
- Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale
- Experience with large scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your product area
- Ability to mentor engineers to maximize their performance and impact
Others:
- Experience in, or interest working in, Ruby on Rails
- Appreciation for a collaborative, test-driven environment
- Ability to build well-structured, maintainable, well-documented code
- Ability to effectively communicate across engineering teams and with business stakeholders
Do you prefer platform development instead? Check out our Staff Software Engineer, Core Platforms job listing.
Please note that a two day travel to a Gusto office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter.
Our cash compensation amount for this role is targeted at $163,000–$204,000 in Denver & most remote locations, and $197,000–$247,000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
Ready to apply?
Apply to Gusto, Inc.
Senior Software Engineer, Data Trust
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Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The Role
Join us in revolutionizing the financial landscape. SoFi is seeking enthusiastic Senior Software Engineers who are ready to lead the development of key advancement to the next generation of our financial services platform.
Data Trust org leads the path for building platform services, and governance initiatives — from integrating diverse data sources into governance tools to evolving the foundational architecture that supports SoFi’s long-term growth
Data Trust’s charter includes
- Development and management of the Unified Data Catalog and Discovery Tools
- Ownership and other metadata associated with the Catalog
- Lineage and retention policies
- Data Quality Strategy and Standardization (Tiered Ownership, SLOs)
- Enforce regulatory compliance and privacy across data
- Data Governance enforcement and tooling (Data Contracts, RBAC mechanisms).
- Building self-service tools for Data Owners and Data Engineers.
What You’ll Do
As an emerging leader within our team, you will focus on building out the backend services for our next-generation metadata architecture. This role involves full product lifecycle engagement, from initial concept to deployment.
Key responsibilities for this role include:
- Implementing new capabilities, ensuring code quality, and delivering highly-available, scalable services.
- Success requires close technical collaboration with Product, Marketing, Operations, Business, Legal, and Compliance teams. You will be responsible for translating business requirements from these stakeholders into effective technical solutions that provide outstanding value to our members.
- Leading the technical evolution of one or more key platform subsystems.
- Expertly leverage existing solution patterns and understand when to differentiate resulting in well-structured, maintainable code.
- Ability to understand data models, APIs, scaling concerns, and failure modes in order to make effective trade-offs between maintainability and performance.
- Creating stability by writing meaningful tests, considering observability, and leveraging your ability to debug complex issues across multiple system layers.
- The ability to create clear design and operational documentation.
- Contributes to code reviews, is a role model for more junior engineers, and contributes to team efficiency, beyond personal output.
What You’ll Need
- Bachelor's or Master's degree in Computer Science, or Software Engineering
- 3+ years as a professional, full-time Software Engineer, or similar relevant work experience.
- Proficient coding in Java, Kotlin, Python or other similar object-oriented programming language.
- Proficient working with GIT and related CI/CD systems.
- Experience with public cloud compute, storage, and infrastructure.
- Experience with any data warehousing solution like Snowflake and IAC tools to provision platform infrastructure.
- Experience with Kafka, Docker, Kubernetes, and Spring Boot or similar frameworks.
- Deep understanding of relational and document database fundamentals.
- Deep understanding of fundamental distributed systems concepts.
Nice To Have
- Full-Stack experience in both back-end (Kafka, Redis, Docker) and front-end (JavaScript, TypeScript, React).
- Experience with microservices design principles and architecture.
- Experience with workflow orchestration technology (AWS step function, Airflow, Temporal).
- Experience working with Data Platforms
We're driven to push boundaries and deliver exceptional products to help our members achieve financial stability. If you have the passion and a commitment to customer success, we want to hear from you.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Ready to apply?
Apply to SoFi
Senior Solution Architect - Personalization Strategist
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About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
California Salary Range: $170,000 - $230,000 (80/20 split)
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
The application deadline is 05/18/2026
Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Colorado Salary Range: $140,000 - $190,000
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Massachusetts Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Massachusetts if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Massachusetts Salary Range: $153,000 - $207,000 (80/20 split)
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
llinois Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Illinois if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Illinois Salary Range: $140,000 - $190,000 (80/20 split)
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
New York Salary Range: $153,000 - $207,000 (80/20 split)
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Washington D.C. Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington D.C. if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Washington D.C. Salary Range: $153,000 - $207,000 (80/20 split)
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
California Salary Range: $170,000 - $230,000 (80/20 split)
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Solution Architect - Personalization Strategist
Share this job
About the Opportunity
We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.
This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.
You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.
What to expect?
Personalization & Experimentation Domain Leadership
- Own the end-to-end design of personalization and experimentation programs, including:
- audience and segmentation strategies grounded in behavioral, contextual, and first-party data
- experience decisioning models that balance relevance, performance, and governance
- experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
- Design personalization strategies that scale responsibly, including:
- guardrails to prevent over-personalization, bias, and degraded user experience
- approaches for global, multi-brand, or multi-region deployments
- tradeoffs between targeting precision, latency, and operational complexity
- Define measurement approaches that connect:
- user behavior → decisioning logic → exposure → business outcomes
- Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.
Technical Solution Architecture & Hands-On Delivery
- Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
- user identification and profile stitching
- audience evaluation and decisioning
- personalized content and experience delivery
experimentation and uplift measurement - Lead hands-on implementation activities such as:
- building proof-of-concepts and reference implementations
- configuring personalization models and decision logic
- developing integration services and APIs
- supporting production deployments and performance optimization
- Integrate personalization solutions with enterprise platforms including:
- CDPs (Segment, Tealium, mParticle, etc.)
- CRMs (Salesforce, Dynamics)
- analytics platforms (GA4, Adobe Analytics, Snowplow)
- identity, consent, and privacy tooling
- Design personalization delivery patterns across modern rendering strategies:
- SSR, CSR, SSG, ISR
- edge and CDN-based personalization
- hybrid static + runtime personalization approaches
- Ensure solutions meet enterprise requirements for:
- performance and scalability
- reliability and fallback behavior
- security and privacy compliance
Technical Discovery & Customer Enablement
- Lead technical discovery sessions to assess customer readiness across:
- data quality, identity maturity, and event instrumentation
- architectural constraints (latency, caching, edge delivery)
- content model alignment and operational workflows
- Translate personalization requirements into detailed technical designs, including:
- integration patterns and API contracts
- data and event schemas
- deployment and observability considerations
- Enable customer teams through:
- implementation workshops and pair-programming
- architecture and code reviews
- developer documentation and operational runbooks
Cross-Functional Collaboration & Feedback Loops
- Partner closely with Contentful Product and Engineering teams to:
- surface implementation challenges and recurring customer pain points
- provide feedback that influences roadmap, developer experience, and documentation
- validate new personalization capabilities against real customer use cases
- Contribute to internal enablement by:
- mentoring Solution Architects and delivery team members
- developing reusable accelerators, patterns, and reference architectures
- supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities
What you need to be successful?
Required: Personalization & Experimentation Domain Expertise
- Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
- ownership of audience strategy and decisioning logic
- designing and running A/B or multivariate experiments beyond basic UI testing
- interpreting experiment results and translating them into iterative improvements
- Strong understanding of personalization challenges such as:
- identity resolution and anonymous vs known users
- data sparsity and cold-start scenarios
- experimentation validity, bias, and statistical tradeoffs
- privacy, consent, and regulatory constraints
Required: Technical & Architectural Skills
- Advanced proficiency with modern web technologies:
- JavaScript / TypeScript
- React with Next.js (preferred), or Vue/Nuxt, Angular
- REST and GraphQL APIs
- Deep understanding of web rendering and delivery patterns:
- SSR, CSR, SSG, ISR
- caching strategies and personalization at scale
- Strong experience integrating SaaS platforms and enterprise systems via APIs
- Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
- serverless or microservices-based systems
- event-driven or streaming architectures
Professional Services & Collaboration Skills
- Experience delivering customer-facing technical engagements in a consulting or professional services context
- Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
- Strong written communication skills, especially technical documentation
Nice to Have
- Experience with CDPs, tag management systems, and event pipelines
- Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
- Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)
What Success Looks Like
- Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
- Personalization solutions you design are:
- measurable and outcome-driven
- performant at enterprise scale
- governed and extensible over time
- Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
- Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
- Contentful is consistently seen as a credible personalization partner, not just a technology vendor.
What's in it for you?
- Join an ambitious tech company reshaping the way people build digital experiences
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents.
- Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
- We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss, education days, and volunteer days
- Company paid parental leave to care for and focus on your growing family
- Use your personal annual education budget to improve your skills and grow in your career
- Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- An annual wellbeing stipend to care for your physical, financial, or emotional health
- A monthly communication stipend and phone hardware upgrade reimbursement.
- New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.
This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.
This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.
Washington Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.
Washington Salary Range: $153,000 - $207,000 (80/20 split)
Who are we?
Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.
Everyone is welcome here!
“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!
If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.
Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.
By clicking “Apply for this job,” I acknowledge that I have read the “Contentful’s Candidate Privacy Notice” and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Ready to apply?
Apply to Contentful
Senior Full-Stack Engineer, App Journey (GraphQL)
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About the role
We are looking for a Senior Full-Stack Engineer to join our App Journey team and play a key role in shaping the core experiences that every Chime member interacts with every day.
As a senior engineer on this team, you'll own the surfaces that define how members navigate and engage with Chime, helping them manage their finances with clarity and confidence. You'll work across the stack, partnering with product managers, designers, and product engineers to build scalable, reliable, and delightful experiences for millions of members.
You'll also help shape the technical foundation that powers these experiences, working on server-driven UI systems, GraphQL APIs, and other parts of the platform that make our app faster and more flexible over time.
The base salary offered for this role and level of experience will begin at $187,000 and up to $259,000 Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
- Own and evolve core app surfaces including primary surfaces and app navigation, driving projects from concept to completion
- Work across the full stack, building frontend features in React Native while also contributing to backend services and GraphQL APIs in Ruby on Rails
- Partner closely with product managers and designers to define requirements, shape the roadmap, and translate ideas into high-quality, member-facing experiences
- Apply a product mindset to platform problems, finding opportunities to make the underlying systems faster, more reliable, and easier to build on
- Mentor and support more junior engineers on the team, sharing knowledge and raising the technical bar across the squad
- Contribute to a culture of continuous improvement through active participation in sprint ceremonies, architecture discussions, and process refinement
- Participate in our frontend community of practice (guild), helping to shape how our app ecosystem is built, tested, deployed, and evolved
- Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.
To thrive in this role, you have
- 6+ years of experience in full-stack development, with strong proficiency in TypeScript, React, and React Native
- Proven experience building and maintaining large-scale distributed systems
- Hands-on experience with Ruby on Rails for backend development
- A product mindset: you think about the member experience and business outcomes, not just technical correctness
- Strong cross-functional collaboration skills, with a track record of working effectively with engineers, designers, and product managers
- Leadership and mentorship experience, with a desire to help grow the engineers around you
- Strong communication skills, with the ability to clearly articulate technical decisions and tradeoffs to both technical and non-technical stakeholders
- Experience with server-driven UI development is a strong plus
- Experience with GraphQL is a plus
#LI-Hybrid #LI-AA1
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
- 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
- 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
- 💰 Competitive salary based on experience
- ✨ 401k match plus great medical, dental, vision, life, and disability benefits
- 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
- 🫂 1% of your time off to support local community organizations of your choice
- 👟 Annual wellness stipend to use towards eligible wellness related expenses
- 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
- 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
Ready to apply?
Apply to Chime Financial, Inc
Mobile Full-Stack Engineer, Multiplayer
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About the role
We’re looking for a Full-Stack Engineer to help build some of Chime’s newest and most impactful member experiences within our Spending, Savings & Investing organization. This role will contribute to Multiplayer projects such as Joint & Teen accounts - enabling shared financial experiences for families, as well as new initiatives exploring next-generation banking infrastructure that can improve speed, flexibility, and access to financial products.
These efforts introduce new financial product constructs and require evolving core account systems while delivering seamless member experiences. You’ll work closely with engineers, product managers, and designers to ship scalable, reliable features that support millions of Chime members.
The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
- Independently own and deliver feature-level work end-to-end, from implementation through testing and deployment
- Build product features across backend services and client applications
- Collaborate with engineers, product managers, and designers to deliver member-facing capabilities
- Write clean, reliable, and maintainable code across services and client applications
- Participate in code reviews and contribute to design discussions and implementation planning
- Contribute to improving performance, reliability, and scalability of systems
- Work across teams to support the evolution of core systems and platform capabilities
- Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.
To thrive in this role, you have
- 3+ years of experience building production-grade software, with experience shipping user-facing features
- Experience contributing to features end-to-end, including implementation, testing, and deployment
- Experience building backend services and APIs, with an understanding of service-based architectures and working across client applications, including web (e.g., React) and mobile (e.g., React Native), to build user-facing features
- Familiarity with scalable systems and best practices for performance and reliability
- Ability to work with some ambiguity and navigate problems within established systems and patterns
- Strong collaboration skills, with experience working with engineers, product managers, and designers
- A growth mindset with a focus on ownership, learning, and continuous improvement
#LI-Hybrid #LI-AA1
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
- 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
- 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
- 💰 Competitive salary based on experience
- ✨ 401k match plus great medical, dental, vision, life, and disability benefits
- 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
- 🫂 1% of your time off to support local community organizations of your choice
- 👟 Annual wellness stipend to use towards eligible wellness related expenses
- 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
- 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
Ready to apply?
Apply to Chime Financial, Inc
Senior Full-Stack Engineer, Multiplayer
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About the role
We’re looking for a Senior Full-Stack Engineer to help build some of Chime’s newest and most impactful member experiences within our Spending, Savings & Investing organization. This role will contribute to Multiplayer projects such as Joint & Teen accounts - enabling shared financial experiences for families, as well as new initiatives exploring next-generation banking infrastructure that can improve speed, flexibility, and access to financial products.
These efforts introduce new financial product constructs and require evolving core account systems while delivering seamless member experiences. You’ll work closely with engineers, product managers, and designers to ship scalable, reliable features that support millions of Chime members.
The base salary offered for this role and level of experience will begin at $164,000 and up to $227,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
- Own and drive end-to-end development of complex product features, from shaping technical approach through implementation and launch
- Lead multi-engineer efforts within a team, helping break down problems, define scope, and drive execution
- Work through ambiguity to define solutions, structuring problems and aligning technical decisions with product and business goals
- Collaborate closely with cross-functional partners (product, design, risk, legal, compliance, and engineering teams) to deliver high-impact features
- Design and build scalable systems across backend services and frontend applications supporting millions of members
- Contribute to technical design decisions, balancing tradeoffs across performance, reliability, and long-term maintainability
- Raise the bar for engineering quality through thoughtful code reviews, testing practices, and improving team standards
- Mentor and support other engineers, helping improve team velocity, code quality and overall execution
- Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.
To thrive in this role, you have
- 5+ years of experience building production-grade software, with a track record of shipping reliable, user-facing features
- Experience owning projects or major features end-to-end, including design, implementation, and delivery
- Strong backend development experience, including building APIs and services, with working knowledge of modern frontend frameworks (e.g., React, React Native)
- Comfort operating in ambiguous, fast-moving environments, where you help define solutions rather than just implement them
- Strong collaboration skills, with experience working closely with product managers, designers, and other engineers
- A mindset focused on impact, quality, and continuous improvement
#LI-Hybrid #LI-SB1
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
- 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
- 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
- 💰 Competitive salary based on experience
- ✨ 401k match plus great medical, dental, vision, life, and disability benefits
- 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
- 🫂 1% of your time off to support local community organizations of your choice
- 👟 Annual wellness stipend to use towards eligible wellness related expenses
- 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
- 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.
Ready to apply?
Apply to Chime Financial, Inc