About the Role:

We are looking for a Trainer II to design and deliver high impact training programs for our Customer Support and Risk teams.  This role is responsible for translating business priorities, product updates, and process changes into engaging, practical learning experiences that prepare agents to succeed.

This is a hands-on role focused on both building training programs and leading them in the classroom.  The ideal candidate is confident facilitating sessions, creating content, skilled at simplifying complex topics, and passionate about helping others grow.

What You’ll Do:

Design and Build Training Programs:

• Develop structured training programs for new hires, upskilling existing employees, and product/process changes.
• Translate complex information into clear, practical, and easy to understand content.
• Create facilitator guides, presentations, and interactive learning activities.
• Ensure training is relevant to real customer interactions and day to day workflows.

Deliver Engaging Training Experiences:

• Facilitate live, instructor led training sessions (virtual and/or in-person).
• Lead discussions, activities, and roleplays that drive participation and learning.
• Adapt delivery style based on audience needs and engagement levels.
• Create an environment where learners feel confident, supported and motivated.

Maintain and Improve Training Content:

• Update materials as products, tools, and processes evolve.
• Refine training based on feedback and observed learning gaps.
• Ensure consistency in messaging and quality across programs.

Support Learner Success:

• Answer questions and provide guidance during and after training sessions.
• Reinforce key skills and concepts to support on the job application.
• Help bridge the gap between training and real world performance.

What We’re Looking For:

• 2+ years of facilitation and content creation and or a combination of operations and training experience.
• Experience in training, facilitation, enablement or learning & development.
• Strong presentation and facilitation skills with the ability to engage a group.
• Ability to break down complex topics into simple, actionable concepts.
• Experience creating training materials (slides, guides, activities, etc).
• Strong organizational skills and ability to manage multiple programs.
• Comfortable working cross-functionality and gathering input from different teams.
• A practical, learner focused mindset (always thinking about how content is applied).

What Sets You Apart:

• Experience in Customer Support, fintech, banking, or a fast paced operations environment.
• Confidence leading interactive sessions, including roleplays and discussions.
• Ability to balance structure with adaptability in a live training environment.
• Passion for developing others and creating meaningful learning experiences.

Who We Are

At Nature’s Bakery, we believe better snacks make for brighter days. We’re a team of dreamers and doers who bake up goodness every day — fueling families and inspiring healthier choices with delicious, feel-good snacks. We bring our whole selves to work, celebrate teamwork, and always look for ways to make things even better.

What You’ll Be Doing

As a Continuous Improvement (CI) Specialist, you’ll play a key role in driving operational excellence across our bakery. You’ll lead loss elimination efforts, coach teams on problem-solving, and help shape how we continuously improve our processes and systems. You’ll partner closely with line leaders and operators to strengthen daily management systems, ensure data integrity, and support a culture of continuous learning and improvement.

In This Role, You Will:

• Lead and facilitate loss elimination initiatives across your assigned Value Stream.
• Support the development and execution of Daily Management Systems (DMS), including Centerline (CL), Clean-Inspect-Lubricate (CIL), Abnormality Handling (AH), 5S, and Changeover systems.
• Analyze line data to identify and prioritize loss elimination opportunities.
• Drive root cause problem-solving on chronic issues, using both basic and advanced tools.
• Partner with production and technical teams to define process standards, establish control strategies, and enable teams to respond to out-of-control situations.
• Facilitate team meetings and NBOS CP2 sessions; communicate clearly across shifts and functions.
• Collaborate with line leaders to ensure all departmental metrics (safety, quality, efficiency) are achieved.
• Train and coach associates to build technical mastery and problem-solving capabilities.
• Foster a culture of safety, quality, and teamwork through proactive engagement and accountability.

What You Bring:

Minimum Requirements

• Strong mechanical/technical aptitude with excellent analytical and problem-solving skills.
• Proficiency in Microsoft Office and comfort working with data systems.
• Strong written and verbal communication skills.
• Ability to connect with and motivate people at all levels of the organization.

Preferred Qualifications

• Certified Trainer or demonstrated ability to effectively train and coach others.
• Experience facilitating process improvement initiatives and using Focused Improvement tools.
• Proven ability to provide constructive feedback and guide performance improvement.
• BA Degree (ENG, Supply Chain, Business, or technical field) or Associate's Degree with at least 2 years' experience in a TPM (Total Productive Maintenance) manufacturing environment
• •  

Why You’ll Love It Here:

At Nature’s Bakery, you’ll find more than a career — you’ll find a community. We’re passionate about growth, integrity, inclusion, and, of course, making great snacks. We believe in empowering our people to make a real impact, one improvement at a time.

Join us and help bake up a better tomorrow!

The Good Stuff – Benefits
Our team members' physical and mental health is important to a thriving workplace. That’s why we offer the following benefits to full-time employees:

• Medical, dental, and vision insurance offered for eligible employees
• 401(k) plan with a company match that vest on day 1 of eligibility
• Paid vacation 
• Paid time off 
• Holiday pay (11 days)
• Paid short-term disability
• Paid life insurance
• Banfield Pet Insurance Discounts
• Wellness Benefits and Discounts
• Employee Assistance Program

Join Our Team of Elite In-Home Personal Trainers – Empower Lives Through Fitness!
Are you a certified personal trainer passionate about making a real impact? At Svetness, we bring clients to you—so you can focus on what you do best: helping people achieve their fitness goals.

Why Train with Svetness?

✅ Flexible Scheduling – Set your own hours and choose the clients you want to work with.
✅ No Non-Compete – Train where and when you want; your career, your choice.
✅ Competitive Pay – Earn $35 to $45 per hour based on experience and client retention.
✅ Bonuses & Rewards – Get retention bonuses, plus client and trainer referral incentives.
✅ Liability Insurance – You're covered under our General Liability policy for peace of mind.
✅ Dedicated Support Team – Our concierge team handles scheduling and client requests so you can focus on training.
✅ Ongoing Education – Access free webinars, resources, and manager support to enhance your expertise.
✅ Exclusive Discounts – Enjoy 30% off fitness equipment, plus perks on meal prep, supplements, and more.
✅ No Sales Required – We provide a steady stream of clients—no need for marketing.
✅ Svetness App – Manage scheduling, track progress, and log sessions seamlessly.

What You’ll Do

As a Certified Personal Trainer, you’ll provide personalized, one-on-one and couples' fitness coaching in clients' homes, apartment gyms, or outdoor locations.

🔹 Design tailored workout programs based on client goals and assessments
🔹 Demonstrate exercises and ensure proper form, adjusting as needed
🔹 Track progress using the Svetness Fitness App, including session notes and reassessments
🔹 Maintain consistency with client appointments and scheduling
🔹 Travel to client locations (up to 45 minutes commute)

What We’re Looking For

✔ Certified Personal Trainer – Accredited by NCCA, DEAC, or NBFE
✔ CPR/AED Certified – Up-to-date certification required
✔ Experience – 1-3 years of personal training experience preferred
✔ Strong Communication Skills – Verbal, written, and technical
✔ Basic Nutrition Knowledge – Ability to guide clients on healthy habits
✔ Fitness Expertise – Comfortable with various training methods and equipment
✔ Physical Capability – Able to lift/push/pull up to 50 lbs.
✔ Personal Training Equipment – Ability to bring basic training tools as needed
✔ Reliable Transportation – Must be able to travel to client locations

Join Our Team of Elite In-Home Personal Trainers - Empower Lives through Fitness!

BENEFITS/PERKS

• Work-life balance: Design your own schedule and choose the clients you prefer to work with.
• Freedom to succeed: No non-compete agreements, giving you the flexibility to work where and when you want.
• Competitive rates: Earn $25 to $45 per hour, rewarding your skills and dedication.
• Bonuses and rewards: Enjoy retention bonuses, client referral bonuses, and trainer referral bonuses.
• Liability insurance: Your safety and peace of mind are our priority, with comprehensive coverage through the Svetness General Liability policy.
• Customer support team: Focus 100% on your clients' goals while our dedicated concierge handles client requests and scheduling changes.
• Education and growth: Access free ongoing education resources, including live education webinars, and receive ongoing manager support to elevate your expertise.
• Fitness equipment discounts: Enjoy a 30% discount on fitness equipment to enhance your training programs.
• Partner programs: Access to discounts to your favorite lifestyle brands (Meal Prep, Supplements, etc)
• Warm client base: We bring clients directly to you, eliminating the need for selling or marketing efforts.
• Svetness App: Utilize our free app to easily track client progress, manage communications, and enter measurements seamlessly.

RESPONSIBILITIES

The Certified Personal Trainer will be responsible for providing one-on-one and couples personalized fitness instruction in person to clients at their home, apartment gym or outside while encouraging them to reach their fitness goals. Responsibilities are as follows:

• Customize client workout programs developed from the Initial Assessment
• Utilize the Svetness Fitness App for all client sessions, including programming & session notes
• Demonstrate each exercise and ensure client is performing correctly with or without modifications
• Conduct client Reassessments every 4-6 weeks
• Maintain client session appointments through Svetness scheduling software
• Able to provide a flexible schedule to accommodate client appointments
• Able to commute to and from client sessions up to 45 minutes

QUALIFICATIONS

• Certified Personal Trainer: Accredited by NCCA, DEAC, or NBFE.
• CPR/AED Certification: Ensure clients' safety with up-to-date CPR/AED training.
• Education and experience: High school diploma or GED equivalent and 1-3 years of personal training experience.
• Strong communication skills: Effectively communicate verbally, in writing, and technically.
• Knowledgeable in nutrition: Possess a basic understanding of nutrition and healthy living practices.
• Fitness expertise: Familiarity with a variety of exercise equipment and personal training methods.
• Physical ability: Capable of lifting, pushing, pulling up to 50 lbs. and performing athletic calisthenics duties.
• Requirements for this position include the possession of personal basic training equipment to effectively assist clients in achieving their goals. It is important to note that clients may not always have access to the necessary equipment.
• Reliable form of transportation