Overview

Hybrid Remote - Candidates must be geographically located in or near King of Prussia, Pennsylvania with a willingness to travel up to 20% to customer sites in NYC, Upstate New York, and throughout New England. Candidates MUST HAVE reliable transportation. 

*This is a delivery / implementation / post-sales role.*

As a Lead Technical Delivery Architect (Networking / Security), you will be responsible for leading and mentoring a team of engineers that will plan, design, and implement enterprise IT solutions for our clients.

Your Impact

The essential functions of this position include: 

• Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
• Provide Sales Engineering support, BOM creation assistance, SOW assistance along with planning and designing solutions for complex multi-vendor solutions
• Engage various manufacturers and their engineering resources for design assistance and lab access
• Research, design and develop repeatable solutions for customer IT needs
• Assist in building and hiring professional services team, within assigned region
• Work with the Services Director to set training goals for each member of team
• Manage technical development and team satisfaction of employees
• Manage monthly internal training workshops for employees
• Provide input to the Services Director on employee reviews
• Assist the Services Director with resource management
• Build and maintain manufacturer/vendor relationships
• Be an escalation point for Engineers and Sr. Engineers, Consultants, Sr. Consultants and Architects
• Manage Quality Assurance (QA) of all projects within region
• Meet with key vendors to stay current on products and technologies
• Maintain multiple advanced manufacturer specific advanced certifications. i.e.: CCIE, CISSP, VCDX
• Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services
• Pursue ongoing education and relevant certifications that enhance the Lead Technical Architect role
• Be available to meet customer IT needs and serve the Customer to ePlus’ standards

Qualifications

• 15+ years of hands-on experience in IT
• 5+ years of experience performing a Consultant or Architect role
• 4-year college degree or equivalent experience
• Network technologies - LAN, WAN, wireless, and security experience
• Cisco (plus Meraki), Palo Alto, and Fortinet experience
• Recent Cisco ACI, Nexus Data Broker/Dashboard, and DNAC experience
• Strong firewall experience with PA Prisma, PA Prisma Cloud, and/or Fortinet SD-WAN
• Outstanding soft skills and the ability to have difficult conversations both internal & with clients
• Excellent customer service skills, both in-person and over the phone
• Excellent presentation, communication and documentation skills.
• Strong documentation skills
• Strong business understanding including costing, P&L and pricing strategies
• Ability to think on your feet and come up with solutions quickly

Highly Desired Experience / Skills:

• Juniper, Aruba, and Fortinet wireless experience
• Current CCIE Network

Position Specifics

The initial base salary range for this position is expected to be between $150,000 and $190,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to base salary, our compensation package may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. 

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Overview

As a Senior Network Architect (Delivery), you will play a critical role in planning, designing, implementing, and testing enterprise network infrastructures for our clients. You’ll collaborate closely with architects, engineers, and consultants to understand client needs and deliver cutting-edge, sustainable IT network and security solutions. 

Your Impact

In this role, you will provide senior-level Delivery Engineering expertise, serve as an escalation point for complex issues, and you will be responsible for designing, implementing, and supporting multi-vendor network and security solutions within our Network and Security Practice.  

Key Responsibilities include, but are not limited to the following: 

• Design, deploy, and implement multi-vendor network and security solutions. 
• Act as an escalation point for ePlus engineers and consultants. 
• Escalate critical issues to management when necessary while working with the client to ensure those issues are resolved. 
• Collaborate with manufacturer engineering teams for lab access and deployment support. 
• Assess customer environments and provide recommendations, develop designs and conduct design reviews, and develop implementation plans. 
• Mentor junior team members to foster technical growth. 
• Maintain strong relationships with key vendors and stay current on emerging technologies. 
• Hold and maintain advanced manufacturer-specific certifications (e.g., CCIE, JNCIE, FCX, CISSP, UCS). 
• Pursue additional certifications developed jointly by you and your supervisor. 
• Develop and refine standardized assessment, delivery, and testing documentation to ensure repeatable, high-quality services. 

Qualifications

• Bachelor’s degree in a related technology field and 15+ years of experience, or master’s degree in a related technology field and 10+ years of experience. 
• CCIE certification required.
• Multiple industry-recognized top-level certifications preferred (JNCIE, FCX, CISSP).  
• Exceptional client facing skills (phone and in-person). 
• Professional demeanor and strong communication abilities. 
• Ability to develop detailed network designs and implementation plans. 
• Deep expertise in designing, planning, implementing, and supporting IT solutions using wired and wireless network technologies, security products, and data center networking. 

Position Specifics

The initial base salary range for this position is expected to be between $150,000 and $190,000 annually. The final base salary offered will be determined by multiple factors, including, but not limited to, job-related knowledge, depth of experience, skills, certifications, and geographic location. In addition to the base salary, our compensation structure may include other components such as commissions and discretionary bonuses.

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an offer of employment is extended. 

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

#LI-AC1

#IND1