About the Role

Impact You'll Have

• Through your interactions with individual customers, you will help improve our product for everyone.
• Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome.
• The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome.

Qualifications

• 2+ years of work experience in a B2B customer-facing technical support organization or in engineering
• Experience working closely with engineering teams and providing technical feedback on customer issues
• Ability to debug and triage bugs and escalations from customers
• Can communicate technical capabilities of the product to customers
• Experience writing scripts or internal tools using APIs, and functional knowledge of SQL
• Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly
• A mindset of customer empathy and ability to solve challenging problems

Bonus points

• Experience as an early or founding member of a support team, including building processes from scratch
• Startup experience and familiarity with scaling a support team
• Programming experience in one or more of Typescript, Python, or Ruby
• You have worked on modern enterprise software which is business critical
• Experience creating knowledge base articles and internal documentation
• Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle.  We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle.

Your Role and Impact 

HYPR is looking for a Senior Software Engineer who cares deeply about building secure, high-quality software—and wants to work on problems that actually matter.

We are a great home for people who are intrinsically motivated—proud of their craft and excited to build with a high-bar team that expects great work and supports you.

You’ll design, build, and operate core components of HYPR’s security platform, used by Fortune 500 companies:

• Passwordless authentication and identity verification systems built on open standards
• W3C-compliant authentication servers and large-scale distributed systems
• Security-focused infrastructure and application workflows
• Emerging capabilities at the intersection of cybersecurity and AI

“If you're passionate about cyber security, scalable architectures, and impactful engineering, HYPR will be a great fit for you.”

What you will do in this role

• Design, develop and deploy SaaS services end-to-end—from understanding requirements and designing solutions to deployment, production support, scalability and performance
• Be on the fore front of AI-native SDLC by using agents throughout design, coding, testing, and documentation
• Research new technologies and solutions to improve existing products and explore new directions
• Implement comprehensive automated testing at the component level and collaborate with SDET(s)
• Participate in standards bodies and shape next-generation standards like W3C, WebAuthn, and OAuth
• Work directly with customers - product calls to understand the problems and an on-call rotation of incident escalation

Who you are

• Self-starter—able to dive into an existing product and learn quickly in a fast, hands-on environment
• Team player—collaboration with team members, operations, and support teams is critical
• Detail-oriented—takes pride in writing high-quality, maintainable code and following best practices
• Security-minded—interested in the cybersecurity domain; previous exposure or participation is a plus
• Autonomous and accountable—takes ownership of work and drives it to completion; actively assists in the production support aspects of your work as needed

Required Qualifications

Expert-Level

• Java SE 21+ and Spring/Quarkus
• Kubernetes or another container orchestration platform
• Cloud-first development experience—AWS, Azure, or similar
• Datastores, one or more of: MySQL, Oracle, DynamoDB, Redshift, Redis

Strong

• CS algorithms, data structures, clean code, and scalability design patterns
• Scalable services—multi-region, graceful degradation, and elastic capacity
• One major JS framework—Angular, React, or Vue
• Observability techniques and tools—events, metrics, OpenTelemetry
• Continuous deployment methodologies—unit, acceptance, and load testing approaches
• Kotlin development experience

Preferred

• Authentication protocol knowledge is highly valued—OAuth, SAML, WebAuthn, PKI, Kerberos, FIDO/FIDO2
• Keycloak, Ping or Okta authentication server
• One Infrastructure as Code (IaC) tool—Terraform, Helm, AWS CloudFormation
• Dynamically typed language—Python, Ruby, or similar

Experience

10+ years of experience designing, building, and maintaining an enterprise web-based platform that services at least 100K users. Can be SaaS or on-premise

Education

BS/MS in computer science or a related software engineering field.

What HYPR Offers

• Long-Term stability within a high-growth sector within identity access automation.
• Majority of HYPR engineers are Senior; you’re joining a team of all-stars who consistently deliver the highest quality code and products on tight timelines.
• Strong support for work–life balance, with flexibility to meet family and personal responsibilities. We offer a generous amount of PTO and wellness days.
• Emphasis on collaboration, with paid weekly team lunches in office (some variations by country).
• Employer-paid supplemental medical coverage (some variations by country).
• Paid access to leading industry conferences and opportunities to participate in standards bodies, including FIDO and OAUTH.
• Extreme product focus with high levels of ownership and autonomy—you’ll work on cutting-edge, high-impact problems, bringing together your own insights to drive meaningful outcomes

Full Time Opportunity: Yes

Remote: Yes

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely and accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, and facial recognition, on their first day of employment with the Company.  To learn more about this identity verification process,  please contact peopleops@hypr.com.

The Position

A Team Leader is responsible for all the work of a team and the spokesperson for everyone in it. They are expected to manage the team dynamics and always bring the best in everyone. A team leader is not expected to be the best in a team but rather help others become the best version there is and gear the team towards optimised execution.

Key Responsibilities

• Managing a small product team of 3-5 engineers (backend and frontend).
• 30% of the time spent doing management work. Outside of that actively participates in product development in the their team.
• Being involved in hiring processes for their own team and potentially help out their peers.
• In addition to being involved in hiring, also being responsible for the onboarding process of new engineers.
• By being the spokesperson for everyone in their team they are expected to manage the team dynamics and bring out the best in them.
• Giving continuous and constructive feedback on all the things.
• Helping the team to grow continuously as a group and is responsible for each direct report’s career.
• Providing guidance and coaching to the team.
• Redesign how engineering work ships with autonomous agents as the default execution layer.
• Propose and operationalize agentic workflows end-to-end (spec → plan → execute → verify) to deliver outcomes faster.
• Build reusable agentic workflows and primitives in the codebase so teams can apply them repeatedly across domains.
• Use verification loops (tests, checks, evals, guardrails) to ensure results are correct, secure, reliable, and scalable.

Requirements

• Managed an engineering team of at least 2 people.
• Extensive experience with Backend (Elixir/Phoenix or Ruby or functional programming).
• Commitment to promoting all of Remote's values within the team and the greater organisation.
• Strong engineering fundamentals and a track record of shipping production systems that are secure, reliable, and scalable.
• Practical experience designing or adopting agentic/automation workflows (or comparable systems) and improving them through iteration.
• Ability to think in systems: define specs clearly, break down plans, instrument verification, and close the loop on quality.
• Solid communication skills.
• Solid knowledge of engineering and development principles and best practices.
• Proven organizational skills with attention to detail.
• Focused on efficient processes with a kind, people-first approach.
• Being able to inspire others and instill confidence.
• Good understand of team dynamics.
• Ambitious and intentional about diversity, equality and inclusion.

Practicals

• You'll report to: Engineering Manager
• Direct reports: 2-5 Engineers
• Team: Engineering
• Location: Anywhere in the world
• Start date: As soon as possible

Application process

Roughly 6 hours across 6 weeks

1. Interview with recruiter
2. Interview with Hiring Manager
3. (async) Code challenge + review
4. Interview with team members
5. Bar Raiser Interview
6. Executive Interview
7. Offer and Prior employment verification check (Read more at remote.com/employment-checks)

 About the role
 
At Hummingbird, we want to build better software to fight financial crime. Our engineering team is responsible for making that a reality. They dive deep into the problems that make financial crime fighting so difficult and design flexible, scalable solutions that empower our customers to catch the bad guys. Our product sits at the intersection of financial technology, data science, security, policy, law enforcement, and design. As employees at a small startup, software engineers at Hummingbird have the opportunity to wear many hats and learn and grow across a multitude of dimensions. 
 
The Trust team owns the platform that everything else runs on. As a Senior Software Engineer on Trust, you'll work on the infrastructure, security, and platform systems that keep Hummingbird reliable, secure, and ready to scale — including tooling and systems to support our growing base of enterprise customers with complex deployment and compliance requirements.
 

What you'll do:

• Support the underlying infrastructure that enables our platform to help fight financial crime. You’ll build developer tooling, manage our AWS environment using Terraform, make cross-cutting code changes, analyze scaling issues, setup and configure monitoring tools, and identify performance bottlenecks.
• Work with a small, passionate, and experienced team: We're a small team of mostly senior engineers and we love to do great work together. We're fully remote, but we make a strong effort to prioritize, design, and code collaboratively.
• Grapple with the challenges of working in a high security, high stakes environment: We work with some of the most sensitive data you can imagine and provide a critical service to our customers. Security, reliability, and correctness must always come first.
• Influence the overall architecture and hosting strategy: Great ideas come from everywhere. Everyone on the team has a voice in technical discussions, and is trusted to make significant decisions.
• Have the opportunity to grow into leadership: Hummingbird is growing rapidly. As we do, there will be opportunities for engineers to take on new roles in product, technology, or people leadership positions. 

About you:

• 7+ years of experience with cloud hosted web applications, preferably with some startup experience.
• You love digging into complex problems and determining both the root cause and the best solution to fix.
• You're happy spelunking logs and running diagnostic tools to make sure you understand the problem.
• You sail through ambiguity and enjoy jumping around the stack, touching everything from low level networking and file systems to database configuration and high level architecture.
• Iteration is part of the fun. You’re not married to specific ideas or solutions.
• You want your impact to go beyond the lines of code you write.
• Safety first. You care about quality, testing, and security.
• You like digging deeply into new technologies, new domains, or new ideas. You’re always looking for ways to leverage technology, such as AI, to make you and the rest of the team more efficient.
• You want to build something exceptionally valuable and have a real impact on the world. You're excited to get your hands dirty in pursuit of that goal.
• (Bonus) Experience in the financial sector, especially around compliance or fraud.

Technologies we use and teach:

• AWS, Azure, PostgreSQL, Redis
• Terraform, CircleCI, Nix, Docker
• Ruby/Rails, Python
• OpenAI
• React, JavaScript, TypeScript, GraphQL, d3 

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing.

We are hiring an Associate Support Engineer to build a career with Canonical and support the technical needs of customers leveraging Ubuntu and open source products. This role is an opportunity for a hands-on engineer with eagerness to learn, a passion for Linux and open source technologies to work with some of the best people in the industry at Canonical.

We regularly solve interesting, technical problems. From triaging complex cloud environments, desktop and server issues, Linux kernel crashes we’ve never seen before to OS configuration issues and root cause analysis, we provide an expert level of support and satisfaction to our peer groups and  customers. You will be accountable for delivering an outstanding technical support experience on the full technical stack at Canonical, across cloud, desktop and IoT. From problem qualification to full resolution, you will own and manage your cases. When needed, you will transfer your cases to your colleagues or involve senior engineers. This is a globally remote role.

Location: This is a globally remote role.

The role entails

• Working from your remote home office to provide technical support for employees.
• Being available to take ownership of new cases via telephone, email and web
• Acting as an internal customer advocate keeping them updated in a timely manner
• Ensuring that each support case owned by you is handled according to our Service Level Agreement (SLA) with the highest possible customer satisfaction by setting the right expectations and fulfilling your commitments.
• Contributing new knowledge base articles and maintaining existing articles, ensuring shared knowledge and lessons learned are available to customers.
• Drafting and distributing technical notices for internal and external communication.
• Prioritising your work in order to accomplish the most important and urgent tasks first
• Keeping on learning as our products and services grow and evolve
• Understanding Ubuntu development process to be able to set customer expectations correctly on timeline for a fix
• Maintaining regular communication and information exchange with the rest of the team, locally and remotely
• Identifying and suggesting any opportunities to provide a better service
• Participating in a regular weekend working rotation

What we are looking for in you

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical subject or a compelling narrative about your alternative chosen path. Preferable majors: Computer Science, MIS, Electrical Engineering, etc.
• Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
• Track record of going above-and-beyond expectations to achieve outstanding results
• Experience with Linux troubleshooting (collecting logs and stack traces, fine-tuning by editing configuration files)
• Knowledge or basic hands-on experience on 2 or more of:
• Linux server administration
• Programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go)
• Networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.) 
• Virtualization / Cloud computing concepts (provisioning, monitoring, orchestration, etc.)
• Ability to learn quickly, thrive on change and handle the pressure of a customer facing job
• Strong written and verbal English communication skills
• Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
• Result-oriented, with a personal drive to meet commitments 
• Ability to travel internationally twice a year, for company events up to two weeks long

Noting that we require and will perform a background check for this role.

Nice-to-have skills

• Experience supporting virtualized environments (KVM, Virtual Box, VMWare)
• Experience with other open-source desktop technologies
• Active contribution to open-source projects/forum/code

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Canonical is building a team dedicated to providing security coverage across a wide range of ecosystems and environments, working to make the world a better, safer place. We are hiring an Ubuntu Security Engineer to join an industry-leading security engineering team and help protect the open source community and Ubuntu users from emerging threats. We are looking for candidates across all levels of experience, from Graduate to Senior.

As part of the Ubuntu Security Team, you will work with some of the best and brightest people in technology to monitor, triage, respond to, and document new and existing vulnerabilities in open source software. You will collaborate with internal teams and external partners to identify issues, prioritize them, and coordinate remediation.

This is an engineering-focused role that may also involve activities such as producing security assessments, building features, conducting code reviews, developing internal tools, engaging with the open source community, and participating in industry initiatives and events.

This role requires international travel at least twice a year, usually for one week. It also requires the ability to be productive in a globally distributed team through self-discipline and self-motivation.

Location: Worldwide, this is a globally remote role

The role entails

• Analyzing, fixing, and testing vulnerabilities in open source packages
• Keeping track of vulnerabilities in the Ubuntu ecosystem as they are discovered, researched, and fixed, leveraging internal tools
• Collaborating with other teams in the Ubuntu community and upstream developers, as needed, to exchange or develop vulnerability patches and ensure that Ubuntu includes the most robust security features
• Auditing source code for vulnerabilities
• Building features and tools to help teams strengthen the security of their products and contribute to the overall security of Ubuntu

What we are looking for in you

• You have a thorough understanding of the common categories of security vulnerabilities and techniques for fixing them
• You are familiar with coordinated disclosure practices
• You are familiar with open source development tools and methodologies
• You are skilled in one or more of C, Python, Go, Rust, Java, Ruby, PHP or JavaScript/TypeScript
• You have excellent logic, problem-solving, troubleshooting, and decision-making skills
• You can clearly and effectively communicate with the team and Ubuntu community members
• Experience with Linux (Debian or Ubuntu preferred) 
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Appreciative of diversity, polite, and effective in a multi-cultural, multi-national organization
• Thoughtfulness and self-motivation
• Result-oriented, with a personal drive to meet commitments

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Canonical is looking for exceptional security-focused software engineers to be integrated across product teams. While they also contribute to the product as engineers, their primary focus is to challenge the entire team to think more deeply about security through state-of-the-art practices such as threat modeling, table-top exercises, architecture and design reviews, static analysis tools, and fuzzing, among others. 

These roles encompass all aspects of product security, including feature development, vulnerability response, proactive security, and open source community participation. Engineers in these roles collaborate closely with other Canonical teams, customers, and partners across the open source ecosystem.

Each product engineering team at Canonical reserves one or two openings for security-oriented software engineers. We also develop a number of products driven entirely by security needs, such as our AppArmor kernel investments and the Ubuntu Security Guide (USG). As the publisher of Ubuntu, we also handle long-term security response for the entire operating system and open source ecosystem. Working with tens of thousands of upstreams means that we need to be fluent in every major programming language and design, build, and adopt sophisticated tools that enable us to work at scale and speed with confidence.

Apply here if you are an exceptional security-focused software engineer, passionate about open source, and excited by Canonical's products and mission.

This role requires the ability to be productive in a globally distributed team through strong self-discipline and motivation. It also involves mandatory international travel at least twice a year, typically for one week.

Location: Worldwide, this is a globally remote role

What you'll do

Security roles might tackle any of the following:

• Define, implement, and document new security features 
• Lead security-focused initiatives within a product engineering team
• Analyze, fix, and test vulnerabilities in open source software
• Contribute to Ubuntu and upstream open source projects to benefit the community 
• Audit and analyze source code for vulnerabilities 
• Integrate new tools into our security infrastructure, pipelines, and processes
• Achieve and retain various security certifications 
• Extend and enhance Linux cryptographic components to meet country-specific compliance requirements, such as FIPS and Common Criteria (CC) certifications
• Work with external partners to develop Center for Internet Security (CIS) benchmarks
• Design and develop hardening automation for Ubuntu 
• Stay up to date with trends and developments in the security industry
• Develop, test, and maintain new software capabilities  
• Provide guidance and support to other engineering teams on security best practices

What we are looking for in you

• An exceptional academic track record from both high school and university
• Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
• A track record of going above and beyond expectations
• Thorough understanding of the common categories of security vulnerabilities and how to fix them
• Knowledge of modern software engineering techniques
• Familiarity with open source development tools and methodologies 
• Skill in one or more of C, C++, Python, Go, Rust, Java, Ruby, PHP, or JavaScript/Typescript
• Experience as a security champion
• Experience driving security within a wider SSDLC process 
• Professional written and spoken English 
• Experience with Linux (Debian or Ubuntu preferred) 
• Excellent interpersonal skills, curiosity, flexibility, and accountability 
• Passion, thoughtfulness, and self-motivation 
• Excellent communication and presentation skills 
• Results-oriented, with a personal drive to meet commitments 

Optional skills we also value

• Clear and effective communication with both the team and Ubuntu community members
• Experience working with the Linux kernel 
• Experience with security certifications and knowledge of FIPS and/or Common Criteria (CC)
• Experience with OVAL (Open Vulnerability Assessment Language) 
• Knowledge of cryptographic modules such as OpenSSL and Libgcrypt
• Knowledge of low-level Linux cryptography APIs
• Demonstrated ability to learn quickly
• Performance engineering experience 

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Summary

The Wikimedia Foundation is looking for a Senior Site Reliability Engineer to support and develop the platform serving the world’s favorite encyclopedia, Wikipedia, to millions of people around the globe. Wikimedia’s Site Reliability Engineering (SRE) team is principally responsible for ensuring our global top-10 website and its underlying infrastructure are healthy and developing further in support of Wikimedia’s mission: to help everyone share in the sum of all knowledge.

The SRE team at Wikimedia is a globally distributed and diverse team of engineers with a drive to explore, experiment, and embrace new technologies. We work in the open by publishing all of our documentation, code, and configuration as open source, and all our production systems are powered by open source software. We invite you to go through our documentation and code -- no login required.

If you find what we do interesting, if you are up to the challenge of improving the reliability and delivery of one of the Internet’s top websites, and you enjoy the idea of working in a remote-first role, we may just be the right place for you.

You are responsible for:

• Performing day-to-day operational/DevOps tasks on Wikimedia’s public-facing infrastructure (deployment, maintenance, configuration, troubleshooting)
• Implementing and utilizing configuration management and deployment tools (Puppet, Kubernetes)
• Leading continuous improvement by automating the installation, configuration, and maintenance of services on our platform
• Work closely with product teams, helping them bring scalable functionality to our users by assisting in the architectural design of new services and making them operate at scale
• Participating in a 24/7 on-call rotation shared across the broader SRE team. This includes taking part in incident response, diagnosis, and follow-up on system outages or alerts across Wikimedia’s production infrastructure.
• Collaborating with a global, cross-functional team in an asynchronous communication environment
• Mentoring peers in your areas of technical and operational strength
• Ability and willingness to travel 1-2 times a year for in-person events and team meetings

Most importantly, share our values and work in accordance with them

Skills and Experience:

• 6+ years of experience in an SRE/Operations/DevOps role as part of a team
• Experience with shell and any scripting languages used in an SRE context (Python, Go, Bash, Ruby; we primarily use Python) and configuration management tools (Puppet, Ansible; we use Puppet)
• Experience with distributed caching systems, including their underlying algorithms and how to optimize their performance
• A thorough, protocol-level understanding of TCP/IP, HTTP, TLS, and DNS
• Experience with package management on Linux systems (we use Debian)
• Strong Linux system-level troubleshooting skills
• History of automating tasks and processes, identifying process gaps, and finding automation opportunities
• Strong English language skills (verbal and written) and ability to work independently, as an effective part of a globally distributed team working across multiple time zones
• Experience leading and participating in incident response and post-incident review rituals, with the goal of conducting root cause analysis and implementing preventive measures.  

Additionally, we’d love it if you have:

• Experience with high-performance HTTP(S) caching-proxy software, such as HAProxy, Varnish (Vinyl), Apache Traffic Server, Envoy, or Nginx
• Experience with Linux kernel tuning for high-traffic loads
• Experience with the use, maintenance, and configuration of monitoring, metrics, and logging infrastructure (Prometheus, Grafana, etc.)
• Developing/contributing to Free and Open Source software, or being part of an open-source community (share your favourite pull requests!)
• Experience with LAMP stack technologies (PHP/HHVM, memcached/Redis) -- MediaWiki experience is a definite plus
• Experience with defining cross-team SLOs and their implementation

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$ 113,082  to US$ 175,725  with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following:
US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)

Countries: Brazil, Canada, Colombia, France, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland, and the United Kingdom. Our non-US employees are hired through a local third-party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)

We periodically review this list to streamline and ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.

More information

U.S. Benefits & Perks

Applicant Privacy Policy

Wikimedia Foundation

What does the Wikimedia Foundation do?

What makes Wikipedia different from social media platforms?

Our Projects

Our Tech Stack

News from across the Wikimedia movement

Wikimedia Blog

Wikimedia 2030