The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.  

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization. 

Location: Based in Rome (Work from Home combined with face-to-face customer visits)

What You'll Do

• Provide input to the writing of proposals and Statements of Work 
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables 
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) 
• Assist with assessment and design of solutions as well as post-installation issues
• Assist with Veeam Software solution implementation effort estimation 
• Create white papers, solutions guides, best practices, custom documentation, etc. 
• Deliver onsite knowledge transfer on Veeam Software solutions
• Document configuration and completed activities 
• Analyse installed environments and guide optimal Veeam Software configurations 
• Facilitate communication between client and Veeam support 
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions 
• Provide input for improvement of process and documentation 
• Overnight business stays to meet company goals and objectives 

What You'll Bring: 

• VMware VCP, Microsoft MCSE or equivalent experience 
• Prince 2, ITIL, PMP,  or equivalent experience 
• Bachelor’s Degree in technology required (A combination of education and experience will be considered) 
• Hands-on experience with Veeam’s Core products 
• Proven Consulting and Project Management  experience 
• Excellent communication, interpersonal and relationship-building skills 
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V 
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) 
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services) 
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.) 
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) 
• Experience with Data Management, Data Protection, Data Analytics 
• Extensive experience with Data Center, Business Continuity and Operating Systems 
• Experience successfully managing multiple simultaneous projects and accounts 
• Working knowledge of Cloud technologies, capabilities, and protocols 
• Business proficient in Italian and English 

What You'll Get:

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory pension and illness coverage via INPS contributions
• Private medical insurance for employees and dependents
• Life and disability insurance with enhanced coverage
• Accidental death and disability coverage with increased benefit for Dirigenti roles
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside Italy, Veeam reserves the right to decline consideration of the application for the job. A remote job is only possible in case the employee is located in Italy.

#LI-JB1

The Community You Will Join:

Airbnb’s public policy team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and legal context for our business, helping them to understand the significant social and economic contributions of our platform. Across the EMEA region, we are engaged in well over a hundred local conversations and negotiations with governments big and small.  We engage governments at local, regional and national levels directly and also use innovative advocacy and partnership strategies that actively involve our community and our stakeholders in making the case for fair, progressive home sharing rules and travel affordability.. 

The Difference You Will Make

The Head of Government Relations and Policy Campaigns, Italy is responsible for developing and executing fully integrated Policy strategic engagement plans in the region and leading the local team, under the direction of the Director of Public Policy and Campaigns, EMEA. The successful candidate will use all available strategies, informed by data and insights, that aims to protect and further the legitimacy of Airbnb and our community.

A Typical Day: 

Leadership: Your primary responsibility is team leadership - line managing an energetic, and passionate group of experts, in Policy and Strategic Engagement, who deliver complementary strands of work to serve the overall strategy. You inspire others to get behind a common vision and you deploy first-rate organisational skills to ensure that your strategy is executed, targets are set, and projects are delivered, on time and on budget.

Team culture and performance management: You create and maintain an inclusive culture and ways of working for your team, in line with Airbnb’s Core Values, and you are committed to embracing diversity and fostering belonging. You are accountable for performance management and feedback in line with the Company’s expectations, and also recruitment and succession planning. You empower members of your team to work on local and regional projects that develop their professional, operational and strategic skills. 

Strategy Development and cross functional alignment: You determine an appropriate strategy for each priority geography in the region, as determined through close collaboration with the business leader in the territory. You define the ultimate policy goals and priorities, and develop operational plans that deliver measurable progress towards those goals in partnership with your local team. These plans and strategies are always founded on high-quality insights and data analysis, and are well aligned with Airbnb’s global approach. You also develop these strategies in close collaboration with colleagues on the wider EMEA team who have expertise in the core campaign functions, and have a regional perspective on best practices and learnings. 

Communication and Accountability: You work with your local Airbnb Leadership (e.g. Country Manager, marketing lead, legal counsel, Comms, etc.) to align Government engagement, policy partnerships and campaign plans with critical business priorities and outcomes. You ensure that internal stakeholders understand the campaign strategy plans, that decisions are made in a timely manner, and that information is flowing smoothly to everyone with a “need to know”. You ensure that progress is being reported regularly, and that roadblocks and successes are being flagged appropriately. You are able to confidently communicate with senior leaders about your campaign’s priorities, to manage expectations where required and to coordinate with other teams to achieve greater goals. 

External Advocacy: you represent Airbnb at the most senior political levels in your geography, and with the media. You ensure that Airbnb builds and maintains relationships with the widest possible network of contacts in local, regional and national legislative, executive and administrative offices, and also with coalitions who can advance Airbnb’s advocacy initiatives. 

Your Expertise:

• At least 20 years experience working with complex political or regulatory issues in relevant business or non-governmental organisation, or in a political, governmental or regulatory context. Ideally, this experience has been built in travel, urbanism or technology.
• Ability to navigate a complex political or regulatory environment. Advanced knowledge of the political landscape and legislative processes in Italy, Greece and the EU, Israel a plus. 
• Ability to quickly get up to speed on complex technical and regulatory issues, and understand how these can be managed using a broad range of campaigning strategies;
• Senior leadership experience, with track record of managing, supporting and developing diverse multidisciplinary teams; Proven ability in core management skills - effective delegation, empowerment, performance management, coaching and talent development;
• Experience of managing complex projects with multiple stakeholders. Ability to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectives
• Excellent strategist, creative thinker and expert communicator (spokesperson) , with great interpersonal, writing and presentation skills; 
• Self-starter with a good sense of humor and the ability to thrive in a fast moving and sometimes stressful environment.
• Candidates must speak fluent Italian and English. An additional European language would be an asset. You must submit your application in English.
• This role is located in Rome but can involve working from home, with frequent travel to countries in SEE and Brussels, and also to our global headquarters in San Francisco.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

SUMMARY

Brands: Perry Ellis, Original Penguin, Laundry and Rafaella

The Associate Marketing Manager, Social & Community reports directly to the VP of Marketing and supports the execution of social media, community engagement, and brand storytelling initiatives for Laundry by Shelli Segal and Rafaella. This role is responsible for managing day-to-day social activity, fostering meaningful community engagement, and supporting social-first content execution that builds brand awareness, drives engagement, and supports overall marketing objectives.

This position requires a highly organized, detail-oriented professional with strong communication skills, a solid understanding of social media best practices, and the ability to collaborate effectively across teams in a fast-paced retail environment.

RESPONSIBILITIES

• Support the VP of Marketing in developing and executing social media strategies across key platforms including Instagram, TikTok, Facebook, Pinterest, and emerging channels.
• Manage day-to-day social media operations, including content scheduling, publishing, moderation, and community engagement for Laundry by Shelli Segal and Rafaella.
• Maintain organization across workflows, approvals, asset management, and reporting using project management and social media management tools.
• Create and manage project timelines and track through all stages of development - from briefing to production and final delivery; maintaining/adjusting workflow as needed and keeping all relevant parties abreast of the status
• Build and maintain detailed social content calendars aligned with seasonal campaigns, product launches, retail moments, licensing initiatives, and broader brand priorities.
• Partner closely with Design, E-commerce, Merchandising, PR, and Licensing teams to ensure social content aligns with marketing objectives and established brand guidelines.
• Assist in briefing, coordinating, and executing social-first content creation, including short-form video, static assets, stories, and reels.
• Manage community engagement by responding to comments and direct messages in a timely, informative, and brand-appropriate voice.
• Identify, source, and manage high-quality user-generated content and community storytelling opportunities.
• Support influencer and creator initiatives, including product seeding, content tracking, and campaign documentation.
• Monitor social media performance and assist in reporting on engagement, reach, growth, and campaign results.
• Analyze social trends, community sentiment, and competitive activity to inform content and engagement strategies.
• Support internal teams with social assets, platform best practices, and performance insights.

SKILLS

• Strong understanding of social media platforms, content formats, and platform-specific best practices.
• Experience with project management processes or tools to maintain a clear overview of multiple concurrent social, marketing and content initiatives.
• Excellent written communication skills with the ability to adapt tone and voice across multiple brands.
• Experience managing brand social media accounts and engaging online communities.
• Strong organizational skills with high attention to detail and the ability to manage multiple projects simultaneously.
• Ability to interpret social media performance metrics and translate insights into actionable recommendations.
• Creative eye for social-first storytelling and visual content.
• Proficiency with social media and content tools such as Instagram, TikTok, CapCut, Adobe Express, Final Cut Pro and scheduling platforms.
• Familiarity with social media management and analytics tools, including Emplifi.
• Strong collaboration, communication, and interpersonal skills.

REQUIREMENTS

• Bachelor’s degree in Marketing, Communications, or a related field.
• 2-3 years of experience in social media marketing, community management, or digital marketing, preferably within fashion, lifestyle, or consumer brands.
• Demonstrated experience supporting content creation, campaign execution, and community engagement.
• Familiarity with retail, licensing, and brand positioning preferred.
• Ability to thrive in a fast-paced, deadline-driven environment.

Salary offered will be commensurate with experience. For this New York based position, the expected base salary is $72,000 - $75,000.