About Us

Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in KSA, UAE and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, Amazon, IKEA, eXtra and Farfetch as well as small and medium businesses.

Tamara is Saudi Arabia’s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital, Checkout.com, amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.

Your role

We are seeking a Flutter Engineer to join our development team. In this role as a Flutter Engineer, you will play a key role in leading and developing features that will impact our valuable customers.

Leveraging your expertise in creating scalable Flutter applications, you will be responsible for designing, developing, and optimizing our applications to deliver unparalleled experiences exclusive to Tamara customers.

With a proven track record of collaborating with cross-functional teams, you will work alongside a diverse ecosystem of talented engineers, designers, analysts, product experts, and other team members to leverage system design, create technical solutions, dive deep into complex problems, and ultimately revolutionize the way millions of users shop, pay, and bank.

You are a driven, determined, curious team player who knows that our collective strength means we win. With a positive outlook, you are solution-oriented–persevering regardless of circumstances, always finding a way through, no matter the challenges. 

You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly and urgently, with the ability to change course without losing momentum and energy, resulting in great success.

Your responsibilities

• Design and implement features by writing readable, testable, and maintainable code in Dart.
• Write test cases to ensure the accuracy and reliability of implementations.
• Participate in Scrum team activities, engaging in various stages of feature development.
• Collaborate with cross-functional teams to understand and design features that meet project requirements.
• Identify and resolve bugs through thorough code analysis, debugging, and determining root causes, then providing practical solutions.
• Contribute to team effectiveness by sharing expertise and experience and adhering to team standards and best practices.
• Participate in improving project efficiency, component quality, and automation processes when needed.

Your expertise

• Minimum 3 years of Flutter experience.
• Strong proficiency using Dart, Flutter Widgets,  and State Management (preferably BloC).
• Solid understanding of Clean Architecture principles.
• Comprehensive understanding of SOLID principles and Design Patterns.
• Strong grasp of application security, safeguard, and secure data handling.
• Experience working with Monorepo structures and package management is a plus.
• Experience in optimizing memory usage and enhancing performance is a plus.
• Ability to design solutions for medium to complex features that involve different teams.
• Professional experience in working in Agile/Scrum projects is a must.
• Demonstrated teamwork skills with a dedication to collaborative problem-solving and conflict resolution.
• Effective task prioritization and organizational skills, enabling independent work with minimal supervision.

Join the revolution

Tamara is a vibrant hub of exceptional individuals worldwide, with over 40+ nationalities committed to working with the broadest talent pool possible. We're proud of the wealth of cultural backgrounds that shape our teams, ensuring every experience is acknowledged and celebrated. 

We seek self-driven individuals, fuelled by curiosity, ready to take control of their professional and personal development. We’re creating a place where possibilities are for the taking through career mobility, mentoring, and cross-border collaboration. This approach has earned us a spot as one of the most competitive tech companies to work for.

To learn more about how we protect your privacy, please visit our Candidate privacy notice.

The Position 

We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) to join our growing cybersecurity team. In this role, you will act as a trusted technical advisor to our enterprise customers, owning the post-sales relationship, supporting deployments, and ensuring successful integration and operation of our cybersecurity solutions. 

You will bridge the gap between customer needs and our product capabilities, working closely with our Sales Engineering, Support, Product, and Customer Success teams.

What You Will Be Doing 

• Serve as the primary technical point of contact for assigned enterprise clients. 

• Lead and support the hands-on deployment, configuration, and optimization of cybersecurity solutions on client environments (cloud, hybrid, and on-premises). 

• Conduct on-site visits to assess environments, guide implementation, and deliver technical workshops or training sessions. 

• Proactively manage customer technical health – monitor performance, troubleshoot issues, and ensure ongoing operational excellence. 

• Develop a deep understanding of customer infrastructure, use cases, and security posture to provide strategic guidance and best practices. 

• Collaborate with internal engineering and product teams to relay customer feedback and advocate for feature requests or enhancements. 

• Participate in incident response and post-mortem activities when escalations occur. 

• Create and maintain technical documentation, runbooks, and environment overviews. 

What We Need From You 

• 5+ years of experience in a customer-facing technical role (e.g., TAM, Sales Engineer, Solutions Architect, Security Consultant). 

• Strong technical background in cybersecurity tools and principles, including areas like endpoint protection, SIEM/SOAR, firewalls, identity & access management, or cloud security. 

• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments. 

• Comfortable leading deployments and technical troubleshooting on customer sites. 

• Knowledge of cloud platforms (AWS, Azure, GCP) and their security ecosystems. 

• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments. 

• Excellent communication skills – able to translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders. 

• Ability to manage multiple client accounts and prioritize competing demands. 

• Strong documentation skills and a disciplined approach to knowledge sharing. 

It Would Be Nice If You Had  

• Industry certifications such as CISSP, CISM, CEH, OSCP, or vendor-specific certs (AWS Security Specialty, Microsoft SC-200, etc.). 

• Experience with modern DevSecOps tools and CI/CD pipelines. 

• Familiarity with data privacy and compliance frameworks (e.g., GDPR, HIPAA, NIST, ISO 27001). 

• Experience working in high-availability or mission-critical environments. 

Why Tamara?

We’re proud to be Saudi’s first FinTech unicorn.

Our mission is to help people own their dreams by building the most customer-centric financial super app in the world. & There is no playbook for that; our Tamarians are writing it. Our teams are made up of innovators, problem-solvers, and learners we thrive on curiosity and collaboration. If this sounds like you: curious, driven, and ready to build, we’d love to meet you 

Apply now and join the next generation of Builders!

About Tamara's Builders Program 

At Tamara, we believe exceptional talent deserves an exceptional launchpad.

Our Flagship Builders Program is designed for ambitious graduates ready to step into real responsibility from day one. This isn’t a rotational “observer” program, it’s a career accelerator built for those who want to build, own, and raise the bar early.
Designed for recent graduates and early-career talent with up to two years of experience, the program places you directly into high-impact roles across Product, Engineering, Design, and beyond. You’ll contribute immediately and grow at an accelerated pace.
From Product to Engineering, Design to Commercial, you’ll tackle meaningful challenges that shape how millions experience fintech across the region. You’ll be trusted with ownership, surrounded by high-caliber peers, and mentored by leaders who expect excellence.

Our January and June cohorts are your opportunity to move fast, think big, and start building what’s next - not someday, but now.

About the role

We’re looking for a fresh graduate or early-career AI Engineer on a builder track.

This role sits between software engineering and applied AI. You will build AI-powered features end-to-end: from turning a product problem into an AI approach, to building pipelines and evaluation, to shipping reliable services in production.

You’ll work with both classical ML and generative AI (LLMs, RAG, agents) where they make sense. With the rapid pace of AI, we care more about fundamentals than buzzwords. Use AI assistants to move faster, but always own correctness, privacy, safety, and user impact.

Your responsibilities

• Build AI products that ship
  • Design and implement AI-powered features and internal tools.
  • Integrate models into real systems (APIs, workflows, dashboards, and operational processes).
• Work with LLMs in a production-ready way
  • Build retrieval-augmented generation (RAG) pipelines: data sourcing, chunking, embeddings, retrieval, and prompt templates.
  • Build agent-style workflows when needed (tool use, guardrails, and deterministic fallbacks).
• Own evaluation and quality
  • Define what “good” means: success metrics, offline tests, and human-in-the-loop review.
  • Set up evaluations for quality, safety, latency, and cost.
• Make AI reliable and safe
  • Add observability: logging, tracing, and monitoring for quality regressions.
  • Implement privacy and security controls (PII handling, access control, redaction where needed).
  • Participate in incident response and postmortems when AI systems misbehave.
• Partner across teams
  • Work with product, data, design, and engineering stakeholders to translate messy problems into measurable solutions.
  • Collaborate with platform teams to use existing data pipelines, event streams, and AI tooling responsibly.
• Use AI tools thoughtfully
  • Use AI assistants for prototyping, debugging, and documentation.
  • Validate outputs, document assumptions, and protect sensitive data.

Your expertise (must have)

• Fresh graduate or < 1 year of relevant experience (internships and projects count).
• Solid programming fundamentals in Python (preferred) or another language used for backend services.
• Strong foundations in:
  • Software engineering basics (APIs, testing, reliability)
  • Data handling (SQL and/or dataframes)
  • ML/AI fundamentals (training vs. inference, evaluation, overfitting intuition)
• Clear communication and a collaborative approach.

Nice to have

• Hands-on experience with LLMs and/or RAG from projects (LangChain/LlamaIndex or similar patterns).
• Familiarity with model serving and deployment (REST/gRPC services, batch jobs, streaming consumers).
• Exposure to MLOps concepts (experiment tracking, model registry, monitoring).
• Familiarity with vector databases, search, or information retrieval.
• Understanding of responsible AI, privacy, and security (PII handling, access control, prompt injection awareness).
• Experience using AI assistants responsibly for coding and analysis.

What success looks like

• You ship at least one AI feature or internal tool that is used by real users.
• You set up a simple evaluation and monitoring loop so the system improves over time.
• Your solutions balance quality, latency, and cost, with clear tradeoffs.
• When the AI output is wrong or risky, you can debug, mitigate, and explain why.

All qualified individuals are encouraged to apply.

Job Summary:

We are seeking a Purple Teaming Engineer with hands-on experience in both offensive and defensive security, with a focus on embedded systems. 

The ideal candidate will have practical experience with SOC operations, adversary simulation, detection engineering, and security testing across embedded or cloud-connected systems.

You will play a key role in executing threat emulation, automating adversary TTPs, and enhancing detection capabilities in collaboration with Red and SOC team.

Experience with vehicle SOC and security operations is a plus.

Key Responsibilities:

• Operationalize Purple Team and Attack Simulation exercises across embedded and cloud-connected systems.

• Develop and execute adversary simulation plans that align with threat intelligence.

• Collaborate with Red and Blue teams to identify detection gaps and improve SOC effectiveness.

• Identify relevant log sources across assets, ECUs, and infrastructure; document the type, location, and format of logs required for effective cybersecurity anomaly detection.

• Regularly review the availability, completeness, and integrity of logs; highlight gaps and work with asset/ECU owners to ensure alignment with best security logging practices.

• Share recommendations with system and asset owners on required logging improvements, event visibility, and adherence to secure logging practices.

• Support offensive testing across RTOS, Linux, Android, and MCU-based systems. 

• Draft and present technical reports and summaries of Purple Team activities to technical and management stakeholders.

• Communicate findings, detecting weaknesses, meeting the logging requirements and prioritized remediation strategies. Collaborative Objectives:

• Work closely with SOC & Red teams to convert threat intel into actionable TTPs and test cases.

• Support SOC operations and help validate detection logic with real-world simulations.

• Assist in control validation, SIEM optimization, and threat modeling automation.

• Provide mentorship to junior team members on simulation workflows and embedded systems.

• Contribute to the ongoing development of the team’s offensive and defensive testing capabilities.

Required Qualifications:

• Bachelor's Degree in Cybersecurity, Information Security, Computer Science, or Information Technology and at least 5 years of professional experience.

3–6 years of combined experience in Red Teaming, SOC, detection engineering, or embedded security testing.

• Strong knowledge of MITRE ATT&CK, threat simulation tools, and detection principles.

• Experience working with embedded Linux, Android systems, RTOS, or MCU platforms.

• Familiarity with SIEM systems (e.g., Splunk, ELK), log analysis.

• Proficiency in scripting/automation using Python.

• Exposure to network security, including packet analysis and custom protocol fuzzing.

• Exposure with vehicle communications (CAN, UDS, DoIP, BLE, MQTT, etc.).

• Strong technical writing and communication skills for documentation and stakeholder engagement. Preferred Qualifications:

• Experience in vehicle cybersecurity/SOC or embedded threat detection.

• Familiar with tools like Burp Suite, Ghidra, Binwalk, or custom fuzzers.

• Experience simulating or detecting low-level attacks, including firmware tampering, memory corruption, and secure boot bypasses.

• Understanding of cloud security architecture related to embedded platforms.

• Working knowledge of SIEM solutions, telemetry pipelines, and threat hunting frameworks.

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always comes first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: This role is based in Saudi Arabia or Dubai, UAE, and requires candidates to be locally based in one of these locations.
Travel: 20% travel domestically and globally
Job ID: 1374

Key Responsibilities

• Develop and deploy AI, machine learning, and generative AI solutions.
• Build AI-powered tools such as chatbots, copilots, and workflow automation.
• Prepare and process data for model training, testing, and deployment.
• Integrate AI models into products and internal systems through APIs.
• Fine-tune, evaluate, and monitor model performance.
• Work closely with Product, Engineering, Data, and business teams to identify AI use cases.
• Ensure AI solutions follow data privacy, security, and governance standards.
• Document AI models, workflows, and technical designs.

Requirements

• Bachelor’s degree in Computer Science, AI, Data Science, Software Engineering, or related field.
• 2–5 years of experience in AI, machine learning, data science, or software engineering.
• Strong Python programming skills.
• Experience with machine learning frameworks such as PyTorch, TensorFlow, or Scikit-learn.
• Knowledge of LLMs, NLP, embeddings, vector databases, and RAG.
• Experience with APIs, cloud platforms, and production deployment.
• Strong problem-solving and collaboration skills.

Preferred

• Experience with OpenAI, Azure OpenAI, AWS Bedrock, or Google Vertex AI.
• Experience with LangChain, LlamaIndex, Pinecone, FAISS, or similar tools.
• Experience in fintech, banking, payments, or regulated environments.

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven experience designing and implementing cloud architectures on Azure at scale
• Strong expertise in cloud security, networking, and compliance frameworks.
• Led the end-to-end design of highly available, secure, and cost-optimized Azure environments for enterprise customers, leveraging services such as Azure Virtual Network, Azure Kubernetes Service (AKS), and Azure App Service.
• Defined multi-region DR/HA architectures using Azure Traffic Manager, paired regions, and Azure Site Recovery, achieving RTOs under 1 hour for mission-critical workloads.
• Enable automated patching, scaling, and monitoring tasks via Azure DevOps YAML pipelines and PowerShell DSC, improving operational efficiency.
• Deep understanding of cloud cost optimization, monitoring, and high availability design patterns.
• Collaborated with data engineers to optimize architectures on Azure Data Lake Storage Gen2, Synapse, and MS Fabric
• Strong leadership capabilities with experience managing technical teams and large-scale projects.
• Excellent verbal and written communication skills, including experience creating business-focused presentations.
• Demonstrated problem-solving abilities for complex, multi-disciplinary cloud projects.
• Experience managing senior stakeholders and navigating client discussions effectively.
• Ability to mentor, coach, and develop technical teams in cloud engineering best practices.
• A track record of contributing to business growth through technical innovation and strategic initiatives.

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven track record in architecting and deploying large-scale Google Cloud solutions
• Deep expertise in GCP security, networking, and compliance best practices (VPC Service Controls, IAM, Organization Policy)
• Designed end-to-end GCP environments that are highly available, secure, and cost-efficient—leveraging Google Kubernetes Engine (GKE), Cloud Run, Compute Engine, and Cloud SQL
• Defined global DR/HA strategies using Cloud Load Balancing, Cloud CDN, and automated failover with multi-region Bigtable/Spanner or persistent disk replication, achieving sub-hour RTOs for critical workloads
• Architected end-to-end data pipelines—built both streaming and batch ETL workflows using Pub/Sub, Dataflow (Apache Beam), and Dataproc to ingest high-throughput events into BigQuery for real-time insights.
• Designed scalable data models in BigQuery—implemented dimensional schemas with partitioning and clustering to achieve sub-second query times on petabyte-scale datasets.
• Orchestrated and scheduled workflows leveraging Cloud Composer (Airflow) and Workflows—added automated retries, data-quality validations, and alerting to guarantee pipeline reliability.
• Automated infrastructure lifecycle via Terraform and Cloud Build pipelines—implementing auto-scaling, patch management, and monitoring workflows that boosted operational efficiency
• Mastery of cost control in GCP: committed-use discounts, custom machine types, billing export analytics, and budget alerts, plus high-availability patterns for resilience
• Partnered with data teams to fine-tune architectures on Cloud Storage, BigQuery, Dataflow, and Dataproc—delivering performant, scalable analytics platforms
• Proven leadership in guiding cross-functional teams and steering complex, multi-phase cloud projects to on-time delivery
• Exceptional communicator, adept at crafting business-focused presentations and leading stakeholder workshops on GCP strategy
• Strong problem-solver, experienced in diagnosing and resolving architectural challenges across compute, data, and networking domains
• Skilled at stakeholder management, from technical deep dives with engineering teams to strategic discussions with C-level executives
• Mentorship & coaching: developing cloud engineering talent through hands-on training, code reviews, and best-practice evangelism
• Business growth driver, recognized for leveraging GCP innovations to unlock new revenue streams and streamline operations

Artefact is a new generation of data service providers specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.
The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

What you will be doing?
As a Data Engineer, your role involves crafting and maintaining robust data pipelines, utilising Python and SQL, to ensure efficient extraction, transformation, and loading (ETL) of data.

Your responsibilities will include:

• Data Pipeline Development: Building and optimising data pipelines to facilitate seamless data flow across systems and platforms.
• Database Management: Managing databases, ensuring their integrity, and implementing data storage and retrieval solutions.
• Cloud Services Integration: Leveraging cloud services such as MS Azure, GCP, and AWS to architect and deploy scalable data solutions.
• Machine Learning Integration: Collaborating with teams to integrate machine learning models into data pipelines for enhanced data processing.
• Utilising Spark & Kafka: Implementing and working with Spark and Kafka for real-time data processing and analytics.

What we are looking for?

• 2-5 years: Data Engineer
• Proficiency in Python, SQL, and database management.
• Experience with Data Pipelines ETL, Cloud Services (MS Azure, GCP, AWS), ML Modeling, Spark & Kafka.
• Proven problem-solving skills and a solution-oriented mindset.
• Experience working with business stakeholders either internally or externally
• Excellent communication skills to collaborate effectively within teams and with stakeholders.
• Strong business acumen with an interest in business-facing roles.
• Adaptability and a start-up mentality to thrive in a dynamic environment.
• Minimum of a bachelor's degree in Computer Science, Electronics, and Communication Engineering degrees.

Artefact is the place to be: come and build the future of data and AI

Innovation: We have a passion for creating impacting projects and believe innovation can come from anyone.
Action: We make things rather than telling people how to make them.
Collaboration: We believe in bringing talented people together, winning together, and in learning from each other.

Artefact is a new generation of data service providers specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.
The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

What you will be doing?
As a Data Engineer, your role involves crafting and maintaining robust data pipelines, utilising Python and SQL, to ensure efficient extraction, transformation, and loading (ETL) of data.

Your responsibilities will include:

• Data Pipeline Development: Building and optimising data pipelines to facilitate seamless data flow across systems and platforms.
• Database Management: Managing databases, ensuring their integrity, and implementing data storage and retrieval solutions.
• Cloud Services Integration: Leveraging cloud services such as MS Azure, GCP, and AWS to architect and deploy scalable data solutions.
• Machine Learning Integration: Collaborating with teams to integrate machine learning models into data pipelines for enhanced data processing.
• Utilising Spark & Kafka: Implementing and working with Spark and Kafka for real-time data processing and analytics.

What we are looking for?

• 2-5 years: Data Engineer
• Proficiency in Python, SQL, and database management.
• Experience with Data Pipelines ETL, Cloud Services (MS Azure, GCP, AWS), ML Modeling, Spark & Kafka.
• Proven problem-solving skills and a solution-oriented mindset.
• Experience working with business stakeholders either internally or externally
• Excellent communication skills to collaborate effectively within teams and with stakeholders.
• Strong business acumen with an interest in business-facing roles.
• Adaptability and a start-up mentality to thrive in a dynamic environment.
• Minimum of a bachelor's degree in Computer Science, Electronics, and Communication Engineering degrees.

Artefact is the place to be: come and build the future of data and AI

Innovation: We have a passion for creating impacting projects and believe innovation can come from anyone.
Action: We make things rather than telling people how to make them.
Collaboration: We believe in bringing talented people together, winning together, and in learning from each other.

The Application Support Specialist will contribute to the successful and timely support and deployment of the TrakCare product by providing application knowledge in the functional areas of product support, requirements scoping, field design documentation and change request testing. The Applications Support Specialist will act as an ''expert'' product resource for our partners.

As Application Support Specialist, you must creative, motivated, and energetic problem-solvers. You will have the opportunity to work with some of the world’s leading organizations in healthcare. This position will also encourage and prepare you to take on other growth opportunities within the organization.

A mentor will help you identify and develop your application skills, professional, and personal skills for a successful career. Depending on your level of experience the training program can include: classroom learning, e-learning, projects, and external courses. Your mentor will also help you familiarize you with the InterSystems environment.

Responsibilities:

• Ready to work in the Support team.
• Provide immediate response to customer inquiries in accordance with service standards. 
• Provide support to current installed based customers. 
• Provide the link between our customers and the InterSystems Global Support organization.
• Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application.
• Provide application support for the TrakCare Hospital Management System.
• Support the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems.
• Escalate Open (unresolved) problems in accordance with current policies and procedures. 
• Conduct individual and group training, product demonstrations and workshops as required.
• Continuously improve customer satisfaction by soliciting customer suggestions for product and service improvements and then escalating such suggestions to management. 
• Be a Subject Matter Expert (SME) for TrakCare.
• Improve response time to customer inquiries by continuously improving communication, analytical, and learning skills.
•  If required, work with our partners to identify potential changes within the parameters of the product.
• Participate in on-site support if required.
• Participate in the on call 24-hour roster service.

Qualifications:

• General aptitude for solving problems and using technology to improve processes.
• Understanding and experience in product solutions support.
• Understanding and experience with Hospital Information Systems.
• Proven ability to think laterally and come up with innovative solutions for software product Support.
• Experience working in software not limited to a Developer, Quality Engineer and/or Solutions Architect.
• An ability to handle multiple tasks simultaneously and within tight time constraints.
• Proven ability to work through problems with different customer groups achieving positive outcomes.
• Understanding and experience with Hospital Information, Patient Administration (PAS), Billing, and Revenue cycle management Systems
• Understanding of the importance of Health Informatics standards, reporting requirements and legislative controls

Education and Training:

• BS or MS in Computer Science (or equivalent) or business as announced in the vacancy.

Our hosting team delivers InterSystems’ solutions as hosted or managed services, anywhere in the world.  As more and more clients change to hosted solutions, we are looking for junior and senior systems engineers to join the team and help us with delivering the high levels of availability, performance and security that our clients have come to rely on.

The role offers a fantastic opportunity to gain experience across a range of technologies, to solve interesting problems, to be allowed to make improvements, and to be recognized for making a difference.

Responsibilities - Deployment

• Work with our co-location partners to design appropriate cage, rack and server layouts and to ensure the ongoing provision of space, power and cooling in support of existing and forecasted solutions.
• Work with the engineering/architecture teams to design solutions so as to maximize performance, efficiency and operability of hosted solutions.
• Lead and/or participate in the provisioning and deployment of server, network and other hosting-related equipment, including hands-on build and configuration as/when required
• Participate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into the company’s operational processes.
• Perform hardware qualification testing on new hardware platforms and certify them for production deployments.
• Work with stakeholders across the solutions lifecycle to ensure that pre-operational sign-offs are obtained, so as to ensure that solutions can be operated in a way that meets or exceeds performance targets e.g. security, availability and response times.
• Assist with the troubleshooting of integration issues.
• Consulting with technical stakeholders (including customers) on the delivery of hosted solutions.

Responsibilities – Operations

• Hands-on administration and maintenance of hosted solutions and related infrastructure (firewalls, switches, servers, storage, etc.) including pro-active identification and fixing of potential incidents, backup management, etc.
• Participate in the definition, documentation, operation and continuous improvement of operational processes e.g. ITIL-based processes such as incident, change, problem and configuration management, and the smooth integration of these with wider company processes and systems.
• Define, implement, monitor and report on metrics that are required for the delivery of highly-available hosted services, as well as to meet the needs of the wider organization e.g. management, engineering, customer services and our customers.
• Provide technical support for all areas of hosted services, including participation on a 24x7 on-call rota; ensure the timely resolution of incidents and/or problems affecting hosted solutions and deploy approved changes and/or updates as required.
• Further enhance the automation of hosting-related processes e.g. deployment of changes, deployment of new services, inventory management, security scanning, service level reporting, etc.

Experience & Qualifications

• Strong hands-on experience with server hosting (e.g. data center) infrastructure and (ideally) management with Cisco UCS blades
• Hands-on storage/SAN deployment and (ideally) management experience with EMC Unity, Data Domain, Avamar. Dell D?
• Hands-on Cisco and F5 networking deployment and management experience with Cisco Nexus 7000/9000, ASA Firewalls, F5 LTM and DNS load balancers, route domains and contexts. Active Directory/Windows – More Linux > Windows
• Hands-on VMware deployment and management experience with VMware 6.x/7.x 8
• Hands-on Linux deployment and management experience with RHEL 7.x
• Hands-on Windows domain and AD management experience
• Strong troubleshooting skills
• Strong scripting skills
• Enthusiasm and talent for acquiring complex technical skills
• Good customer service attitude
• Knowledge of service monitoring and alerting (Nagios, Cacti preferred)
• Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred)
• Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python)
• ITIL knowledge – principles and application
• Ability to support and develop junior colleague

Job Summary

Design, develop, and maintain backend services and APIs that power Hala services web and mobile platforms.
Build and optimize scalable, secure, and high-performance systems to support growing user and data demands.

Key Responsibilities

• Design, develop, and maintain backend services and APIs that power Hala services web and mobile platforms.

• Build and optimize scalable, secure, and high-performance systems to support growing user and data demands.

• Collaborate closely with product managers, frontend engineers, and other teams to define technical requirements and deliver end-to-end solutions.

• Integrate with third-party systems, internal APIs, and external services to enable seamless functionality.

• Write clean, maintainable, and testable code following best practices and team standards.

• Implement authentication, authorization, and data protection mechanisms to ensure system security and integrity.

• Contribute to architecture discussions and technical design reviews to ensure scalable and future-proof backend solutions.

• Monitor system performance, identify bottlenecks, and implement performance improvements.

• Participate in code reviews, mentoring, and continuous improvement of engineering processes.

• Collaborate in deploying and maintaining services in staging and production environments (e.g., via CI/CD pipelines).

• Support troubleshooting, debugging, and resolving production issues in a timely manner.

Qualifications

• Education: Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience).

• Experience: 1+ years of backend development experience in a production environment.

• Strong proficiency in one or more backend languages (.NET, Node.js, Python, Go, or Java).

• Experience with RESTful APIs and/or GraphQL design and development.

• Solid understanding of microservices architecture and event-driven systems.

• Familiarity with databases (SQL and NoSQL), such as PostgreSQL, MySQL, MongoDB, or Redis.

• Hands-on experience with cloud platforms (OCI, AWS, GCP, or Azure) and containerization tools (Docker, Kubernetes).

• Knowledge of CI/CD pipelines, automated testing, and modern DevOps practices.

• Understanding of security principles, authentication (OAuth2, JWT), and data privacy best practices.

• Excellent problem-solving skills, teamwork, and communication abilities.

• Strong focus on performance, scalability, and reliability.