Qui nous sommes
Fondée en 2005, 2K Games est une entreprise internationale de jeux vidéo, éditant des titres développés par certains des studios de développement les plus influents au monde. Nos studios, responsables du développement du portefeuille de jeux de classe mondiale de 2K sur plusieurs plateformes, incluent Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber et HB Studios. Notre portefeuille de titres s’élargit grâce à notre plan stratégique mondial ainsi qu’à la création et à l’acquisition de studios novateurs dont les contenus continuent d’inspirer des millions de joueur·euse·s à travers le monde ! 2K publie des titres dans les genres de jeu les plus populaires : jeux de sport, jeux de tir, de rôle, d’action, de stratégie, ainsi que des jeux occasionnels et familiaux.

Notre équipe d’ingénieur·e·s, de spécialistes du marketing, d’artistes, de scénaristes, de scientifiques de données, de producteur·rice·s, de penseur·euse·s et de personnes d’action constitue le pilier éditorial professionnel de notre bibliothèque croissante de franchises acclamées par la critique telles que NBA 2K, BioShock, Borderlands, Mafia, Sid Meier’s Civilization, Tiny Tina’s Wonderlands, WWE 2K et XCOM.

Chez 2K, nous sommes fier·ère·s de créer un environnement de travail inclusif, ce qui signifie encourager les membres de nos équipes à venir tel·le·s qu’ils·elles sont et à se dépasser ! Nous encourageons la diversité et l’inclusion et voulons que notre communauté de candidat·e·s reflète cet engagement. Nous encourageons toutes les personnes qualifiées à explorer nos opportunités à l’échelle internationale.

2K a son siège social à Novato, en Californie, et est un label détenu en propriété exclusive par Take-Two Interactive Software, Inc. (NASDAQ : TTWO).

Ce dont nous avons besoin
2K est à la recherche d'un·e Chercheur·euse sénior·e hautement qualifié·e et expérimenté·e pour rejoindre l'équipe Recherche et perspectives (Research & Insights). Vous jouerez un rôle essentiel en plaçant la voix du·de la joueur·euse au premier plan de l'organisation, en fournissant des perspectives et des recommandations qui influenceront chaque phase du développement — du concept initial jusqu'au lancement. Le·la candidat·e idéal·e possède une expérience éprouvée dans la conception et l'exécution de recherches primaires à plusieurs étapes du développement, sait travailler de manière transversale et conseiller les décisions clés concernant le produit, le marketing et la stratégie commerciale.

Ce poste est offert en mode hybride à partir de nos bureaux de Novato (CA), Los Angeles (CA) ou Montréal (Canada). Notre équipe se rend généralement au bureau 3 jours par semaine.

Ce que vous ferez 

• Contribuer à la stratégie de recherche globale pour le portefeuille de franchises clés de 2K.
• Bâtir des partenariats transversaux solides, assurer la rigueur méthodologique et générer un impact concret sur les produits.
• Établir et cultiver des relations avec des groupes diversifiés, allant des profils analytiques aux créatifs, ainsi qu'avec des équipes possédant différents niveaux d'expérience de collaboration avec des professionnel·le·s de la recherche.
• Identifier, concevoir et réaliser des études qualitatives et quantitatives sur les perspectives des consommateurs et/ou la recherche utilisateur (UX).
• Utiliser des méthodes de recherche innovantes pour découvrir des perspectives profondes sur les joueur·euse·s actuel·le·s et potentiel·le·s, nous aidant à comprendre leurs besoins, comportements et motivations.
• Recruter et gérer des fournisseurs de recherche tiers pour garantir une qualité de travail élevée.
• Intégrer les données provenant de plusieurs études et sources dans un récit cohérent avec des implications et des recommandations claires.
• Présenter les conclusions et les recommandations de recherche aux équipes de direction de manière claire et convaincante.
• Collaborer étroitement avec les organisations partenaires, incluant la recherche utilisateur (UXR), la science des données, la stratégie commerciale et la communauté.

Ce qui fera de vous un bon candidat

• Plus de 4 à 6 ans d'expérience en recherche utilisateur, étude de marché ou perspectives consommateurs, que ce soit chez le client ou en agence de recherche.
• Un historique d'impact démontré (la recherche comme outil de décision, pas seulement pour la forme).
• Expérience dans la conduite personnelle de recherches primaires qualitatives et/ou quantitatives (signifiant que vous avez réalisé la recherche vous-même plutôt que de gérer un fournisseur tiers).
• Fortes compétences analytiques et statistiques; l'expérience avec des logiciels quantitatifs/statistiques (ex. : SPSS, SAS, R, Q, Python, Tableau) est un atout.
• Excellentes habiletés de communication (verbale et écrite) et aisance à présenter des informations en groupe ou individuellement.
• Fortes compétences interpersonnelles; capacité à travailler avec une variété de personnalités, de compétences, de zones géographiques et de niveaux hiérarchiques.
• Aisance avec l'ambiguïté et le changement; capacité à fonctionner avec un minimum de direction ou de supervision lorsque nécessaire.
• Pensée indépendante; capacité à recevoir des directives, à recueillir des commentaires de sources multiples et à tracer une voie alliant conviction, humilité et ouverture à l'évolution.
• Capacité à voyager, tant au pays qu'à l'international.

Atouts

• Diplôme de deuxième ou troisième cycle (Maîtrise, Ph.D. ou autre diplôme avancé) en interaction humain-machine, psychologie, sociologie, anthropologie, sciences cognitives ou dans un domaine connexe.
• Expertise en accessibilité, inclusion et représentation dans les jeux.
• Expérience de travail dans une organisation d'envergure mondiale et/ou dans un rôle client ou B2B, avec une mentalité de service à la clientèle.
• Intelligence émotionnelle exceptionnelle avec une capacité démontrée à travailler avec des équipes diversifiées tout au long du cycle de vie du produit.
• Volonté d'apprendre et de faire le pont entre les perspectives des consommateurs et l'expérience utilisateur (UX).

En tant qu’employeur garantissant l’égalité d’accès à l’emploi, nous nous engageons à faire en sorte que les personnes en situation de handicap qualifié·e·s bénéficient d’aménagements raisonnables nécessaires pour participer au processus de demande d’emploi ou d’entrevue, pour s’acquitter de leurs fonctions essentielles et pour recevoir d’autres avantages et privilèges d’emploi. Veuillez nous contacter si vous avez besoin d’aménagements raisonnables.

Veuillez noter que 2K Games et ses studios n’utilisent jamais d’applications de messagerie instantanée ni de comptes de messagerie personnels pour contacter des candidat·e·s ou mener des entrevues. Tous les courriels envoyés proviennent uniquement de comptes @2K.com.

________________________________________________________________________________________________________________________________________________________________________________

Who We Are

Founded in 2005, the 2K label includes some of the most talented game development studios in the world today including: Firaxis Games, Visual Concepts, Hangar 13, 2K Czech and Cat Daddy Games.  Our world-class team of engineers, developers, graphic artists and publishing professionals are stewards of a growing library of critically acclaimed franchises such as Battleborn, BioShock, Borderlands, The Darkness, Mafia, NBA 2K, Sid Meier’s Civilization, WWE 2K, and XCOM. 2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). 

2K develops and publishes interactive entertainment globally for console systems, handheld gaming systems and personal computers, including smartphones and tablets, which are delivered through physical retail, digital download, online platforms, and cloud streaming services. 2K publishes titles in today’s most popular gaming genres, including shooters, action, role-playing, strategy, sports, casual, and family entertainment

Our vision at 2K is to create a diverse and inclusion environment to “Come as You are and Feel Equipped to do Your Best Work!” We are dedicated to promoting diversity, multiculturalism, and equality in all that we do. Our communities are focused on increased access and personal growth, and their greatness depends on a diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and perspective. We're an equal opportunity employer, and we're excited to build the future of co-living with the world's most hardworking and passionate people.

What We Need

2K is seeking a highly skilled and experienced Senior Researcher to join the Research & Insights team. You will play a critical role in bringing the voice of the player to the forefront of the organization, providing player insights and recommendations that inform every phase of development - from game concept through launch. A successful candidate will have a consistent track record of designing and executing primary research at multiple phases of development, working cross functionally, and advising key decisions around product, marketing and commercial strategy.

This role will work onsite in a hybrid capacity out of either the Novato, CA , Los Angeles, CA or Montreal, Canada location. Our team goes into the office usually 3 days a week. 

What You Will Do

• Contribute to holistic research strategy for 2K’s portfolio of core franchises
• Build  strong cross-functional partnerships, own methodological rigor and deliver product impact 
• Build and cultivate relationships with diverse groups, from the more analytically minded to more creative professionals, and teams with varying levels of experience working with insights professionals
• Identify, design, and complete qualitative and quantitative consumer insights and/or user research studies
• Use innovative research methods to uncover deep insights into current and prospective players, helping us understand their needs, behaviors, and motivations
• Hire and manage 3rd party research vendors to ensure a high quality of work
• Integrate insights from multiple studies and sources into a cohesive narrative with clear implications and recommendations
• Present research findings and recommendations to senior teams in a clear and compelling manner
• Collaborate closely with partner organizations including User Research (UXR), Data Science, Business Strategy and Community

Basic Qualifications

• At least 4-6 years of experience in user research, market research or consumer insights, either client-side or at a research agency
• A consistent track record of impact (not research for the sake of it)
• Experience personally conducting qualitative and/or quantitative primary research (meaning you did the research as opposed to managing a vendor / 3rd party who did it)
• Strong analytical and statistical skills, with bonus points for experience with quantitative / statistical software (e.g. SPSS, SAS, R, Q, Python, Tableau)
• Excellent communication skills (verbal and written), comfort presenting information in groups or 1:1
• Strong interpersonal skills; able to work with a variety of personalities, skills, geographies, and seniority levels
• Comfortable with ambiguity and change, ability to operate with minimal direction / supervision when needed
• Independent thinking; ability to take direction and gather input from multiple sources, and chart a path with a mix of conviction, humility, and openness to evolution
• Ability to travel, both domestically and internationally

What Would Make You A Great Fit

• Graduate degree (MA, PhD or other advanced degree) in Human-Computer Interaction, Psychology, Sociology, Anthropology, Cognitive Science, or a related field.
• Expertise in accessibility, inclusion, and representation in games
• Experience working in a global, enterprise-scale organization and/or in a client-facing or B2B role, with a customer service mentality
• Exceptional emotional intelligence with a demonstrated ability to work with diverse teams through the product lifecycle
• Eagerness to learn and connect the dots between consumer insights and UX

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

#LI-Onsite

About the Job

Do you get excited when a messy, ambiguous business problem finally yields to the right model? Do you think in systems, speak fluently across the technical-business divide, and want your work to do more than sit in a notebook — you want it to actually ship, scale, and matter?

With over 2,000 employees, 36 offices on five continents, and world-class clients like Samsung, L'Oréal, and Mattel, Artefact is a consulting firm that transforms data into measurable value and business impact. We're growing our Canadian presence and want you to join us as a technical cornerstone of our founding team in Canada.

Who We Are

Founded and headquartered in Paris, Artefact is a next-generation consulting firm specializing in data, analytics, and AI consulting — dedicated to transforming data into business impact across the entire value chain of organizations. We don't just advise; we build, implement, and deliver results our clients can measure.

We have 2,000 employees across 36 offices focused on accelerating digital transformation for some of the world's most recognizable brands. Our state-of-the-art data technologies, lean AI agile methodologies, and cohesive teams of elite business consultants, data analysts, data scientists, data engineers, and digital experts are all laser-focused on delivering real value to every client. We design data-driven solutions tailored to each client's specific needs — always conceived with a business-first mindset and delivered with tangible, measurable results. Our expertise is built on deep AI knowledge acquired through 1,000+ client engagements across the globe.

Find out more at artefact.com.

What You Will Be Doing

As a Senior Data Scientist, you'll be the technical engine behind some of our most complex and consequential client engagements in Canada. You'll move fluidly between data exploration, model development, and executive communication — bringing scientific rigor to business problems and translating results into strategies that clients actually implement.

This isn't a role where you hand off findings and walk away. You'll be embedded with clients across Canada's most dynamic sectors — financial services, retail, CPG, telecoms, media, and the public sector — co-owning outcomes and ensuring that the models you build don't just perform in a test environment, they create real, lasting impact in production. You'll also be a technical anchor for our Canadian team, setting standards, mentoring junior data scientists, and contributing to the methodologies that define Artefact's edge in this market.

Key responsibilities include:

• Designing and building end-to-end machine learning and statistical models that solve high-stakes business problems — from framing the question to deploying the solution
• Conducting rigorous exploratory data analysis to uncover patterns, anomalies, and opportunities that inform both technical and strategic decisions
• Translating complex model outputs and analytical findings into clear, compelling narratives for senior client stakeholders — making the technical accessible without dumbing it down
• Partnering with client teams and data engineers to ensure models are production-ready, scalable, and built on clean, reliable data pipelines
• Defining the analytical approach for client engagements — selecting the right methods, tools, and frameworks for the problem at hand, not just the ones you're most comfortable with
• Contributing to new business proposals — helping articulate Artefact's technical capabilities and translating data science into clear client value
• Developing thought leadership and internal methodologies — publishing research, building reusable frameworks, and raising the technical bar across the Canadian practice
• Mentoring junior data scientists and analysts, actively investing in the team's technical depth and growth

What We Are Looking For

We want someone who is as comfortable whiteboarding a modeling strategy with a client's Chief Analytics Officer as they are debugging a pipeline before a critical delivery. You've shipped models that people actually use. You've sat in rooms where the business stakes were real, and you've delivered. You know the difference between a technically elegant solution and a practically useful one — and you always choose useful.

You'll arrive ready with the following:

• 4–7 years of hands-on experience in data science, machine learning, or advanced analytics — with a demonstrable track record of end-to-end model delivery in a client-facing or high-stakes business environment
• Advanced degree (MSc or PhD) in a quantitative field — statistics, mathematics, computer science, engineering, or equivalent; strong undergraduate candidates with exceptional experience will be considered
• Expert-level proficiency in Python and/or R; you write clean, maintainable, production-quality code
• Deep expertise in machine learning and statistical modeling — regression, classification, clustering, time series, NLP, recommendation systems, and/or deep learning, depending on your specialization
• Strong command of SQL and experience working with large-scale datasets across cloud platforms (GCP, AWS, or Azure)
• Experience with MLOps practices — model versioning, monitoring, deployment pipelines, and productionization — is a significant differentiator
• Exceptional communication skills — you can explain a gradient boosting model to a CFO and a business case to an ML engineer, and both conversations land
• Demonstrated ability to lead technical workstreams and mentor junior team membersBilingualism (English/French) is a significant asset, particularly for client engagement in Quebec and federal government contexts
• Consulting or client-facing experience is highly desirable; the ability to manage ambiguity, scope problems, and deliver under pressure is essential
• Familiarity with Canada's data privacy regulatory landscape — PIPEDA, Quebec's Law 25, and sector-specific frameworks in financial services and healthcare — is a meaningful differentiator
• Exposure to marketing analytics, customer analytics, fraud detection, risk modeling, or demand forecasting within Canadian financial services, retail, or CPG is a strong asset

Why You Should Join Us

At this level, you're not just looking for a job — you're looking for the right environment to do your best work. Here's what makes Artefact different:

Variety that keeps you sharp. In a product role, you go deep on one problem. Here, you'll work across Canada's most dynamic industries and business functions — building the kind of range that makes exceptional data scientists truly exceptional. No two engagements are the same.

Your work actually ships. We have a relentless focus on adoption and impact. The models you build are designed from day one to live in production, influence decisions, and create measurable value — not to gather dust in a final report.

A global technical community, with local roots. With 2,000 data and AI specialists across 36 offices worldwide, you'll have access to some of the most sophisticated data science thinking on the planet — while building something meaningful right here in Canada. You'll bring global best practices to the Canadian market and contribute Canadian insights back to the world.

Founding team energy. We're building our Canadian practice, which means the standards, culture, and technical identity you help create now will define Artefact in this market for years to come. That's a rare opportunity at any stage of a career.

We are united by our values and strengthened by our hybrid expertise:

There is always a way — We're builders, diggers, and makers. Ideas only count if they get executed.
Client trust is won in the field — We show up where it matters, working side by side with our clients to solve what's real.
If not used, it is useless — We build for adoption and impact. True brilliance is measured by what changes, not what's delivered.
If not shared, our work is not done — Sharing knowledge is how we close the loop — for our clients and for each other.
We learn every day — In a field moving at the speed of light, intellectual curiosity isn't optional. It's survival.

About Wunderkind:

Wunderkind is a leading performance marketing engine that helps brands and publishers drive truly personalized, high-performing experiences across owned and paid channels. We pair deep identity, powerful AI, and scaled media to unlock performance that brands can’t get anywhere else.

We continue to invest in display advertising and are now investing heavily in expanding our display ads product suite – and we’re looking for a Principal Product Manager to define and drive that vision.

Role Overview

We’re hiring a Principal Product Manager to own the end-to-end product strategy, roadmap, and execution for Wunderkind’s next-generation advertising offerings.

In this role, you will:

• Define the vision and strategy for how Wunderkind ads – from ad formats and targeting to measurement and optimization.
• Partner deeply with engineering, data science, sales, client success, and partnerships to bring differentiated ads solutions to market.
• Act as the internal and external thought leader for advertising: shaping our point of view, informing GTM, and representing Wunderkind with clients and partners.
• Drive meaningful revenue impact, advertiser performance, and product differentiation in a fast-moving, highly competitive space.

This is a high-visibility, high-ownership role for a product leader who loves complex ad ecosystems, cares deeply about customer outcomes, and can operate at both strategy and execution levels. This role reports directly to the VP of Product and will shape a key strategic pillar of the company's growth in 2026 and beyond.

What You’ll Own

Product Strategy & Vision

• Develop and continuously refine the multi-year product vision and strategy for Wunderkind’s advertising products.
• Define where we play and how we win: inventory sources, identity strategy, targeting and optimization capabilities, measurement, and creative.
• Create a clear, opinionated product roadmap that balances foundational capabilities, experimentation, and strategic bets.

Product Discovery & Customer Understanding

• Spend time with advertisers, agencies, and partners to deeply understand their goals, workflows, and constraints.
• Identify and quantify customer problems and opportunities across targeting, pacing, frequency, attribution, and incrementality.
• Translate qualitative and quantitative insights into clear product hypotheses, requirements, and experiments.

Execution & Delivery

• Work closely with engineering, data, and design to deliver high-quality capabilities on time and with measurable impact.
• Write crisp PRDs / specs, define success metrics, and ensure we ship iterative, learn-fast increments rather than big-bang releases.
• Partner with data science to design experiments, test new optimization strategies, and measure performance lift over baselines.

Go-to-Market & Commercial Impact

• Collaborate with sales, marketing, and client success to define packaging, pricing, positioning, and enablement for advertising offerings.
• Support key client conversations as the product expert for Ads and help unlock/scale strategic deals.
• Monitor product performance, adoption, and revenue – and rapidly adjust the roadmap to maximize business and client impact.

Cross-Functional Leadership

• Align stakeholders, making tradeoffs, and keeping everyone focused on outcomes.
• Drive alignment with other product areas (identity, measurement, creative, AI/optimization) to ensure Ads is tightly integrated into the broader Wunderkind platform.
• Mentor PMs and help raise the bar on product quality, rigor, and execution across the org.

What Success Looks Like

In your first 12–18 months, success looks like:

• A clear, well-understood Ads product strategy and roadmap that the org believes in and can execute against.
• Launched and scaled Ads capabilities that deliver measurable improvements in advertiser performance (e.g., ROAS, incrementality, reach quality, retention).
• Strong adoption and revenue contribution from Ads offerings, with clear proof points and case studies.
• Deep trust from engineering, GTM teams, and leadership as the go-to person for Ads.

Required Qualifications

• 10+ years in product management, with significant time in programmatic & advertising technology
• Proven track record of:
• Owning product strategy and roadmap for a complex, multi-stakeholder product.
• Driving 0→1 and 1→N product development, not just incremental feature work.
• Delivering products that show clear, quantifiable business impact.
• Experience at:
• An ad tech company (DSP, SSP, platform, or publisher).
• Experience integrating with:
• Major inventory sources and streaming platforms.
• Identity partners, clean rooms, or measurement providers.

Desired Qualifications

• Deep ad tech fluency – you understand how impressions get bought/sold, how identity works in ads, the role of clean rooms, and what makes targeting/measurement actually work.
• AI literacy - you orchestrate and build AI systems that elevate how you work.
• Strong product judgment – you can quickly cut through noise, identify what matters, and make hard tradeoffs.
• Analytical and data-driven – comfortable with experimentation, measurement, and digging into metrics with data teams.
• Excellent communicator – you can move seamlessly between executive-level storytelling, technical depth with engineering, and practical value framing for sales and clients.
• Highly collaborative – you bring people along, listen well, and can drive alignment across product, engineering, and GTM.
• Bias to action – you are comfortable making decisions with imperfect information and iterating quickly.

Nice-to-Haves

• Background working with AI/ML optimization in bidding, pacing, or creative decisioning.

Location & Work Setup

• Location: Based in the US or Canada.
• Remote: Fully remote friendly.
• Preference: New York City or ability to spend meaningful time with teams in NYC is a strong plus.

How to Apply

If you’re excited about building the next generation of advertising products and want to do it with a team that cares deeply about performance, experimentation, and craft, we’d love to hear from you.

Please apply via our careers page and include a brief note on:

• An ad product you’re most proud of
• The measurable impact it had
• Your specific role in making it successful

The base salary range for this role is $210,000 to $260,000. Actual compensation packages are based on several factors that are unique to each specific candidate; including but not limited to skill set, depth of experience, applicable certifications, and geographic work location. This may vary depending on living location and market rate.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We are hiring a Customer Success Enablement Manager to own the systems, skills, and standards that enable our post-sales teams including Customer Success and Professional Services to deliver consistent value, faster time-to-value, and measurable customer outcomes at scale. 

This role is not about running training sessions for the sake of it. It is about changing behavior and directly impacting retention, expansion, and long-term customer success.

Why this role matters:

As MaintainX scales, post-sales execution becomes increasingly complex. Customers span multiple sites, stakeholders, and industries, and expectations for value realization continue to rise.

We need a dedicated enablement individual who can:

• Define what “great” looks like across post-sales roles
• Translate strategy into repeatable, role-based execution
• Reduce customer time-to-value and employee ramp time
• Drive measurable improvements in retention, expansion, and Net Dollar Retention

This role sits at the intersection of Customer Success, Professional Services, Product, and Revenue Enablement and owns post-sales enablement strategy end-to-end, from definition through execution and measurement.

What you'll do:

• Design and deliver scalable enablement programs that build post-sales capabilities across the full customer lifecycle and journey. This includes, but is not limited to, customer relationship management, value-based conversations, onboarding and product adoption execution, structured consulting engagements, renewal readiness, expansion support.
• Establish and maintain role-based curricula and learning programs for Customer Success Managers and Implementation Consultants in partnership with CS, Professional Services, and Enablement leadership.
• Partner with the New Hire University Program Manager to support onboarding and everboarding programs that accelerate ramp time and continuously upskill tenured post-sales team members.
• Create, maintain, and evolve enablement and training resources for the post-sales organization, including playbooks, frameworks, methodologies, process guidance, and industry best practices.
• Equip Customer Success Managers with frameworks and tools to deliver effective Business Impact Reviews, articulate ROI, and lead value-based conversations tailored to customer personas, industries, and levels of seniority.
• Enable Implementation Consultants with structured guidance, tools, and best practices to deliver consistent, high-quality onboarding experiences and drive faster customer time-to-value.
• Provide one-on-one coaching, feedback, and targeted training to post-sales team members to strengthen customer interactions, technical confidence, and problem-solving effectiveness.
• Analyze performance data, customer outcomes, and call insights to identify knowledge and skill gaps and prioritize enablement initiatives across post-sales roles.
• Drive improvement in key post-sales outcomes such as Net Dollar Retention, churn reduction, expansion readiness, and onboarding effectiveness through focused, measurable enablement efforts.
• Gather and synthesize feedback from post-sales team members and managers to continuously evolve training content, resources, and coaching practices.
• Champion thoughtful adoption of AI-driven tools and insights to scale coaching, learning, and enablement effectiveness across the post-sales organization.
• Measure the impact of enablement programs using qualitative and quantitative inputs, iterating continuously to ensure programs deliver clear, measurable business results.

About you:

• You are a systems thinker who designs enablement for scale, not one-off training events.
• You are comfortable influencing senior stakeholders and driving alignment without formal authority.
• You have a deep understanding of how post-sales execution drives retention, expansion, and long-term customer value.
• You combine strong instructional design skills with a pragmatic, outcome-oriented mindset.
• You are highly organized, detail-oriented, and able to drive initiatives from concept through execution.
• You’re a builder, a collaborator, and a team player who thrives on making an impact
• You take ownership of your growth and actively seek feedback, improvement, and impact.

Your experience:

• 3-5 years of experience in Customer Success, Professional Services, or post-sales roles within a B2B SaaS environment
• 2-4 years of dedicated Enablement, readiness, or field enablement experience.
• Proven ability to build and maintain scalable enablement programs that drive behavior change and measurable business outcomes.
• Experience supporting Mid-Market and Enterprise post-sales teams.
• Strong familiarity with post-sales tooling such as Salesforce, Gainsight, Gong, or similar platforms.
• Experience working within an LMS or enablement platform, with WorkRamp experience a plus.
• Exposure to CMMS, industrial SaaS, or high-growth B2B environments is a plus.
• Bachelor’s degree in business, marketing, product, education, organizational development, or a related field is a plus.

What success looks like in the first 12 months:

• Clear post-sales execution standards are defined, documented, and reinforced through enablement.
• New post-sales hires ramp faster and more consistently across segments.
• Managers are equipped to coach effectively against defined competencies.
• Enablement programs show measurable impact on time-to-value, retention, and expansion metrics.
• Post-sales teams view enablement as a critical partner in their success.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

English to follow

Qui nous sommes :

Fondée en 2005, 2K Games est une entreprise internationale de jeux vidéo, éditant des titres développés par certains des studios de développement les plus influents au monde. Nos studios, responsables du développement du portefeuille de jeux de classe mondiale de 2K sur plusieurs plateformes, incluent Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber et HB Studios. Notre portefeuille de titres s’élargit grâce à notre plan stratégique mondial ainsi qu’à la création et à l’acquisition de studios novateurs dont les contenus continuent d’inspire des millions de joueur·euse·s à travers le monde ! 2K publie des titres dans les genres de jeu les plus populaires : jeux de sport, jeux de tir, de rôle, d’action, de stratégie, ainsi que des jeux occasionnels et familiaux.

Notre équipe d’ingénieur·e·s, de spécialistes du marketing, d’artistes, de scénaristes, de scientifiques de données, de producteur·rice·s, de penseur·euse·s et de personnes d’action constitue le pilier éditorial professionnel de notre bibliothèque croissante de franchises acclamées par la critique telles que NBA 2K, BioShock, Borderlands, Mafia, Sid Meier’s Civilization, Tiny Tina’s Wonderlands, WWE 2K et XCOM.

Chez 2K, nous sommes fier·ère·s de créer un environnement de travail inclusif, ce qui signifie encourager les membres de nos équipes à venir tel·le·s qu’ils·elles sont et à se dépasser ! Nous encourageons la diversité et l’inclusion et voulons que notre communauté de candidat·e·s reflète cet engagement. Nous encourageons toutes les personnes qualifiées à explorer nos opportunités à l’échelle internationale.

2K a son siège social à Novato, en Californie, et est un label détenu en propriété exclusive par Take-Two Interactive Software, Inc. (NASDAQ : TTWO).

Ce dont nous avons besoin:

Le ou la gestionnaire de programmes de recherche occupe un rôle essentiel au sein de notre pilier des opérations de recherche. Cette personne est responsable de la santé et de la mise à l'échelle de notre infrastructure de recherche mondiale, en se concentrant principalement sur la gestion de notre écosystème de fournisseurs et de nos cadres de conformité.

En tant qu'expert·e du cycle de vie de la recherche, vous agirez avec une grande autonomie pour identifier et résoudre des problèmes opérationnels complexes. Vous servirez de liaison stratégique entre l'équipe Recherche et Innovation (R&I) et nos partenaires corporatifs des services juridiques, des finances et de la protection de la vie privée afin de garantir que nos recherches sont menées de manière éthique, efficace et selon les standards mondiaux les plus élevés.

Ce que vous ferez :

• Stratégie et gestion des fournisseurs : Diriger le cycle de vie complet des agences de recherche et des fournisseurs d'outils, incluant la sélection, l'intégration et l'évaluation de la performance.
• Partenariat juridique et vie privée : Agir en tant que point de contact principal pour les équipes juridiques et de protection de la vie privée de T2 afin de gérer les ententes et de s'assurer que toute collecte de données respecte les normes de conformité mondiales.
• Gouvernance des énoncés de travaux (SOW) : Piloter le processus des SOW, en veillant à la définition claire de la portée des projets, à la révision juridique via des plateformes comme Ironclad et à l'adoption des processus par l'équipe.
• Innovation des processus : Concevoir et mettre en œuvre des systèmes évolutifs pour le recrutement des participant·e·s à la recherche, l'octroi de licences pour les plateformes et la gestion interne des connaissances.
• Gérance financière : Collaborer avec les équipes des finances et du développement externe (ExDev) pour initier les bons de commande, suivre la facturation des projets pour les différents titres et superviser l'utilisation des ressources.
• Leadership interfonctionnel : Fournir des conseils d'expert aux chercheur·euse·s sur les procédures de collaboration avec des tiers et les flux de production opérationnels.

Ce qui fera de vous un bon candidat :

• Expertise opérationnelle : Vaste expérience professionnelle en opérations de recherche, en gestion de programmes ou dans un domaine connexe, avec une fiche de route confirmée dans la gestion de projets de haute complexité.
• Maîtrise de la conformité : Connaissance approfondie de l'éthique de la recherche, des réglementations sur la protection des données (ex. : RGPD, CCPA) et des nuances juridiques des contrats avec les fournisseurs tiers.
• Influence collaborative : Capacité exceptionnelle à établir des relations et à naviguer dans une structure organisationnelle sophistiquée, particulièrement avec les partenaires juridiques et financiers.
• Aisance en recherche : Solide compréhension des diverses méthodologies de recherche (Qual, Quant, UXR) pour mieux anticiper les besoins en outils et en fournisseurs.
• Résolution de problèmes : Une personne ingénieuse capable de repérer les défis dans le processus de recherche et de bâtir des solutions sophistiquées et évolutives.

Compétences et ressources privilégiées :

• Expérience avec des outils spécifiques à la recherche tels qu'Alchemer, Qualtrics ou User Interviews.
• Expérience avec des outils et logiciels juridiques comme Ironclad.
• Familiarité avec les outils de gestion de projet et de documentation comme Confluence, Airtable ou Jira.
• Une passion pour l'industrie du jeu vidéo et un intérêt pour la façon dont les rétroactions des joueur·euse·s orientent le développement des jeux.

En tant qu’employeur garantissant l’égalité d’accès à l’emploi, nous nous engageons à faire en sorte que les personnes en situation de handicap qualifié·e·s bénéficient d’aménagements raisonnables nécessaires pour participer au processus de demande d’emploi ou d’entrevue, pour s’acquitter de leurs fonctions essentielles et pour recevoir d’autres avantages et privilèges d’emploi. Veuillez nous contacter si vous avez besoin d’aménagements raisonnables.

Veuillez noter que 2K Games et ses studios n’utilisent jamais d’applications de messagerie instantanée ni de comptes de messagerie personnels pour contacter des candidat·e·s ou mener des entrevues. Tous les courriels envoyés proviennent uniquement de comptes @2K.com.

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Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

The Role

The Research Program Manager is a critical role within our Research Operations pillar. This individual is responsible for the health and scaling of our global research infrastructure, with a primary focus on owning our vendor ecosystem and compliance frameworks.

As a subject matter expert in the research lifecycle, you will operate with significant autonomy to identify and resolve complex operational issues. You will serve as the strategic liaison between the R&I team and our corporate partners in Legal, Finance, and Privacy to ensure our research is performed ethically, efficiently, and at world-class standards.

 What You Will Do

• Vendor Strategy & Management: Lead the end-to-end lifecycle for research agencies and tool providers, including selection, onboarding, and performance evaluation.
• Legal & Privacy Partnership: Act as the primary point of contact for T2 Legal and Privacy teams to manage agreements and ensure all data collection meets global compliance standards.
• SOW Governance: Lead the Statement of Work (SOW) process, ensuring clear project scoping, legal review via platforms like Ironclad, and team adoption of processes.
• Process Innovation: Design and implement scalable systems for research participant recruitment, platform licensing, and internal knowledge management.
• Financial Stewardship: Partner with Finance and ExDev teams to manage PO initiation, track project billing across various titles, and supervise resource utilization.
• Cross-Functional Leadership: Provide expert guidance to researchers on procedures for third-party collaboration and operational workflows.

 Who We Believe Would Be an Excellent Fit

• Operational Expertise: Extensive professional experience in research operations, program management, or a related field, with a consistent record of running high-complexity projects.
• Compliance Mastery: Deep familiarity with research ethics, data privacy regulations (e.g., GDPR, CCPA), and the legal nuances of third-party vendor contracts.
• Collaborative Influence: Outstanding ability to establish relationships and navigate a sophisticated interpersonal structure, specifically with Legal and Finance partners.
• Research Fluency: A strong understanding of various research methodologies (Qual, Quant, UXR) to better anticipate vendor and tooling needs.
• Problem Solver: A resourceful person who can spot challenges in the research process and build sophisticated, scalable solutions.

 Preferred Skills & Resources

• Experience with research-specific tools such as Alchemer, Qualtrics, or User Interviews.
• Experience with legal tools and software such as Ironclad.
• Familiarity with project management and documentation tools like Confluence, Airtable, or Jira.
• A passion for the gaming industry and an interest in how player insights drive game development.

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

#LI-Onsite
#LI-Hybrid

Les Films Sony Imageworks Québec Inc. est situé sur le territoire traditionnel non cédé du peuple Kanien’keha:ka (Mohawk). Nous nous engageons à respecter ces terres ancestrales et à collaborer avec les communautés dans un esprit de réconciliation.

Les Films Sony Imageworks Québec Inc.

700, rue Saint-Hubert, bureau 400, Montréal (QC) H2Y 0C1

Excellentes compétences de communication en français et en anglais pour exécuter certaines tâches liées au poste, notamment pour collaborer avec des équipes, fournisseurs ou partenaires situés à l’extérieur du Québec.

Avantages sociaux selon la politique de l'entreprise : soins de santé, remboursement des frais de scolarité, REER, congés de maladie et de vacances, augmentations standard (le cas échéant).

Résumé du poste

À titre de développeur ou développeuse logiciel senior au sein de l’équipe APPS, vous jouerez un rôle de leadership dans le développement d’outils destinés aux artistes, contribuant à soutenir les équipes créatives et de production chez Sony Imageworks. Votre expertise en développement logiciel vous permettra de piloter des projets complexes, tout en encadrant et en accompagnant des développeurs intermédiaires et juniors.

Vous serez responsable de livrer des solutions logicielles de haute qualité, de gérer les risques associés aux projets d’envergure et de collaborer avec des équipes techniques et créatives afin d’assurer le succès de nos outils et systèmes.

Responsabilités

• Prendre en charge des projets logiciels complexes et de grande envergure, en assurant leur livraison dans les délais, selon la portée définie et avec des standards de qualité élevés
• Encadrer et accompagner les développeurs intermédiaires et juniors en leur offrant soutien et rétroaction pour favoriser leur développement
• Participer à la conception et au développement d’outils destinés aux artistes, tels que des outils de lecture (playback), des navigateurs d’actifs (asset browsers) et des plugiciels (plugins)
• Rédiger du code propre, efficace et évolutif, en respectant les meilleures pratiques
• Identifier les risques initiaux des projets et définir des stratégies d’atténuation afin d’assurer leur réussite
• Diriger et participer aux revues de code pour les membres moins expérimentés de l’équipe
• Diagnostiquer et résoudre des problèmes techniques critiques ayant un impact sur le pipeline de production
• Collaborer avec les membres seniors de l’équipe pour définir l’architecture et les modèles de conception des nouveaux projets
• Intégrer des applications avec des outils et systèmes propriétaires et tiers
• Contribuer au développement d’interfaces UI/UX intuitives pour les outils et plugiciels destinés aux artistes
• Analyser des problèmes complexes et développer des solutions durables qui s’attaquent aux causes fondamentales
• Rechercher de manière proactive des solutions techniques et demeurer à jour quant aux tendances et technologies de l’industrie
• Contribuer à l’orientation stratégique de l’équipe et de ses projets
• Maintenir une documentation claire du code et des processus techniques afin de faciliter le partage des connaissances
• Communiquer efficacement avec des parties prenantes techniques et non techniques, en assurant l’alignement avec les objectifs des projets
• Favoriser un environnement de travail collaboratif et positif

Profil recherché

• Baccalauréat en informatique, en génie informatique ou expérience équivalente
• Minimum de quatre (4) ans d’expérience en développement logiciel, idéalement dans un environnement de production
• Expertise dans le développement d’outils et de plugiciels soutenant les flux de travail des artistes et les équipes créatives
• Excellente maîtrise de Python, avec expérience dans un environnement UNIX/Linux
• Bonne compréhension des principes UI/UX, notamment avec Qt/PyQt
• Capacité à encadrer et à accompagner des membres juniors, incluant une expérience en revue de code et en leadership technique
• Excellentes compétences en résolution de problèmes, avec capacité à analyser des situations complexes et proposer des solutions évolutives
• Expérience démontrée d’intégration avec des DCC tiers tels que Maya, Nuke, Houdini et Katana
• Excellentes compétences en communication et capacité à collaborer efficacement avec des équipes techniques et créatives
• Approche stratégique de la résolution de problèmes : identification des causes profondes et mise en place de solutions durables
• Connaissance des systèmes de gestion de versions tels que Git et de projets open source comme OTIO et OCIO
• Solides connaissances en C/C++ et OpenGL 

Les avantages sociaux sont conformes à la politique de l’entreprise : soins de santé, remboursement des frais de scolarité, REER, congés de maladie et de vacances, augmentations standard le cas échéant. Le salaire de base offert dépendra de divers facteurs, y compris, sans s’y limiter, les qualifications, l’expérience pertinente, le niveau d’éducation, les certifications ou licences professionnels, et, le cas échéant, l’emplacement du poste.

Nous valorisons les perspectives uniques et souhaitons collaborer avec des talents diversifiés et distincts.  Nous encourageons les candidatures de toutes identités à postuler.

*Sony Pictures Entertainment est un employeur offrant l’égalité des chances. Nous évaluons les candidatures sans égard à la race, la couleur, la religion, le sexe, l’origine nationale, le handicap, l’âge, l’orientation sexuelle, l’identité de genre ou toute autre caractéristique protégée.

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[ENGLISH VERSION BELOW]

Les Films Sony Imageworks Quebec is located on the traditional unceded territory of the Kanien'keha:ka (Mohawk) people. We are committed to respecting traditional lands and working with communities toward reconciliation.

Les Films Sony Imageworks Québec Inc.

700, rue Saint-Hubert, bureau 400, Montréal (QC) H2Y 0C1

Excellent communication skills in French and English are required to perform certain job-related tasks, particularly when collaborating with teams, vendors, or partners located outside Québec.

Company policy benefits: healthcare, tuition reimbursement, RRSP, sick and vacation days, standard increases (if applicable).

Job Description

As a senior software engineer on the APPS team, you will take on a leadership role in the development of artist-facing tools that enhance the creative and production teams at Sony Imageworks. Your expertise in software development will drive complex projects, as well as guide and mentor intermediate and associate engineers. You will be responsible for delivering high-quality software solutions, managing risks in large projects, and collaborating with both technical and creative teams to ensure the success of our tools and systems.

What You’ll Do

• Take ownership of large, complex software projects, ensuring they are delivered on time, within scope, and with high-quality standards.
• Mentor and guide intermediate and associate engineers, providing support and feedback to help them grow.
• Participate in the design and implementation of artist-facing tools, such as playback review tools, asset browsers, and plugins.
• Write clean, efficient, and scalable code while adhering to best practices.
• Define initial risks and mitigation strategies for large projects and ensure their successful execution.
• Lead and participate in code reviews for less experienced team members.
• Troubleshoot and resolve critical technical issues that impact the production pipeline.
• Collaborate with senior team members to define architecture and design patterns for new projects.
• Integrate applications with proprietary and third-party tools and systems.
• Drive the development of intuitive UI/UX for artist-facing tools and plugins.
• Analyze complex problems and develop long-term solutions that address root causes.
• Proactively research and solve technical challenges, staying up-to-date with the latest industry trends and technologies.
• Contribute to the strategic direction of the team and its projects.
• Maintain clear documentation for code and technical processes to facilitate knowledge sharing.
• Communicate effectively with both technical and non-technical stakeholders, ensuring alignment with project goals.
• Foster a collaborative and positive team environment.

What You Bring

• A bachelor’s degree in computer science, computer engineering, or equivalent experience.
• A minimum of four years of experience in software development, with a focus on developing applications in a production environment.
• Expertise in developing plugins and tools for artist workflows and supporting creative teams.
• Proficiency in Python programming, with experience in a UNIX/Linux environment.
• Strong understanding of UI/UX principles, particularly with Qt/PyQt.
• Ability to mentor and guide junior team members, with experience in code reviews and technical leadership.
• Strong problem-solving skills, with the ability to analyze complex issues and propose scalable solutions.
• Proven experience in integrating software with third-party DCCs such as Maya, Nuke, Houdini, and Katana.
• Strong communication skills, with the ability to collaborate effectively with both creative and technical teams.
• A strategic approach to problem-solving: identifying root causes and implementing long-term solutions.
• Familiarity with version control systems such as Git and open-source projects like OTIO and OCIO.
• Strong knowledge of C/C++ and OpenGL.

Benefits are per company policy: which include healthcare, tuition reimbursement, RRSP's, Sick and Vacation leave, standard increases as applicable. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location of the position.

We value unique perspectives, and want diverse, unique talent to work with us.  We encourage candidates from all identities to apply.

*Sony Pictures Entertainment is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, age, sexual orientation, gender identity, or other protected characteristics.