ABOUT THE ROLE

Under the guidance of an engineering manager or field service manager, act as a team design application engineer and regular field implementation. As a fully competent engineer the primary goal of the Electrical Design Engineer is to apply sound and diversified knowledge of engineering principles and practices in broad areas of assignments in related fields and to develop broad multi-task, electrical substation experience to effectively manage medium to large sized EPC projects. 

Some of the responsibilities you can expect include the following: 

• Independently make decisions regarding engineering problems and methods.
• Utilizing intuition and innovation independently solve design problems.
• Instill a professional image with all dealings with Equisales clients, as well as interpersonal relationships with team members. Provide encouragement, insight, mentoring and challenge to team members under your supervision.
• Utilizing advanced techniques, precepts and practices of the engineering field and related sciences and disciplines, independently carry out engineering assignments based on the International Electrical Codes (IEC) as well as American National Standards Institute (ANSI).
• Coordinate QA/QC design reviews as well as final sign-off of documents issued for procurement and construction.
• Perform detailed electrical design and system studies for medium to extra high voltage substation facilities and power systems including load flow studies; short circuit studies; protective relay coordination and protection studies and other specialized analysis associated with power system engineering, including but not limited to, AC/DC loading calculations and battery/charger sizing.
• Develop the one-line diagrams, AC/DC control schematics, wiring drawings, and cable schedules.
• Develop control building along with relaying and metering specifications.
• Travel to job site required.

ABOUT YOU

• BSEE or BSCE with minimum 5 years’ experience, or an M .S. degree in engineering with sufficient experience required for advancement as determined by management, or a combination of applicable education and experience as determined by management; professional registration or expectation of achieving professional registration within a specified time period.
• While performing the duties of this position the employee is frequently required to sit for long periods of time; occasionally lift a maximum of 20 pounds; specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
• Occasional travel.
• FLSA STATUS: Exempt.

ABOUT THE WORK ENVIRONMENT

This role is remote with travel to our various Data Center locations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qohash is building the zero copy data security control layer, enterprises need to adopt AI safely.

Our platform, Qostodian, helps large organizations discover, classify, govern, and remediate sensitive unstructured data across their most critical data sources without moving or copying the data. This zero copy architecture reduces exposure, preserves data sovereignty, and allows enterprises to secure data directly where it lives.

This matters because AI adoption is increasing the risk, complexity, and urgency of enterprise data security. Before organizations can safely deploy AI agents, copilots, retrieval systems, or automated workflows, they need to know where sensitive data lives, who and what can access it, and how to enforce controls at scale.

Company culture is at our core

Our 5 core values are more than just words; they are a way of life for us. We know that companies with a strong culture and a higher purpose perform better in the long run.

Do our values speak to you?

• Pursuit of excellence - Data security companies that aren't constantly improving every aspect of what they mean by 'excellent' shouldn't exist.

• Resilience - Security is a marathon without a finish line. Our customers and employees must have the support they need.

• Mission focus - We are here to protect the world's most sensitive data and create a safer digital future for all.

• Accountability - Trust is earned through actions, not blame or wishful thinking. Fulfill promises and take responsibility for mistakes.

• Embracing conflict - To reach consensus and problem-solve quickly, it's important to communicate honestly and courageously.

Who you are

You are a metrics-obsessed demand generation leader who has built pipeline engines from the ground up at B2B SaaS companies for large Enterprise buyers. You understand the intricacies of generating demand with executive buyers at large regulated organizations. You think in full-funnel terms, from brand and awareness down to MQL, SQL, pipeline, and revenue, and you hold yourself accountable to the numbers that matter. 

You have an AI-first working mindset and you default to AI tools to move faster, make better decisions, and raise the bar on everything you produce.

You combine strategic instinct with hands-on execution, and you thrive when given a blank canvas and a growth mandate. You’re as comfortable setting ABM strategy as you are optimizing a paid LinkedIn campaign or auditing SEO coverage. You’ve worked closely with Sales and you know how to earn that partnership.

What you will do

• Build and maintain a named-account event engine that produces an ICP-qualified pipeline in collaboration with the Marketing Manager.
• Design and execute a demand engine beyond events, including an ABM strategy that targets and converts priority accounts across the full buying committee.
• Own demand capture on Qohash’s owned channels: website conversion optimization, SEO strategy, and visibility in AI-powered search experiences.
• Build and manage a multi-channel paid acquisition strategy across LinkedIn and other relevant platforms, using AI-powered tools to improve targeting, personalization, spend efficiency, and optimize pipeline quality and CAC.
• Operate as a metrics-first function from day one: build and maintain a live performance dashboard tracking MQLs, SQLs, opportunities, pipeline, win rate, CAC, and pipeline-to-spend ratio. 
• Leverage AI tools to automate reporting, surface insights, and continuously optimize campaign performance.
• Partner tightly with Sales to align on ICP, pipeline coverage targets, and feedback loops that continuously sharpen targeting and messaging across multiple regions (North America, Europe, and MENA).
• Provide clear, data-backed visibility into marketing’s contribution to revenue.
  
  

What your resume shows

Must Haves

• 8+ years of demand generation experience in a B2B SaaS environment, with a track record of directly building pipeline
• Proven experience building ABM programs and multi-channel paid acquisition strategies using AI systems, including LinkedIn Ads, targeting enterprise or mid-market accounts
• Fluency in marketing analytics: pipeline attribution, CAC, MQL/SQL/opportunity conversion, pipeline-to-spend
• Hands-on experience with HubSpot or a comparable CRM/MAP platform
• Experience owning website and SEO as demand capture channels, including AI search visibility considerations
• A strong alignment with our core values and high-velocity company experience
• Bachelor's or Master's degree in Marketing, Communications, or equivalent professional experience

Nice to Haves

• Experience in cybersecurity or adjacent enterprise security markets
• Experience in leveraging AI tools to enhance productivity and streamline workflows 
• Experience working in a startup environment
• Experience marketing to security, IT, or data governance personas
• Full professional bilingualism in English and French, written and spoken 
• Preference for candidates resident in Quebec or Ontario

What's in it for you?

• Competitive salary range.
• Enjoy up to six weeks of paid time off annually, because we value your work-life balance.
• Comprehensive health benefits, including:
• Life insurance
• Short- and long-term disability
• Paramedical and telemedicine services
• Health Spending Account (HSA)

Qohash is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. A working proficiency in English is required for this position based on the company's operational requirements. Only those candidates selected for interview will be contacted.

Why this role exists:

This role exists to ensure our users never miss a second of the action. You’ll help us drive user retention and engagement by maintaining a flawless library of live video content and pitch animations, ensuring every event on our platform is powered by high-quality, real-time data.

What you’ll drive:

Content Mapping & Integration

• Own the mapping of live video streams and pitch animations to specific sports events on the platform.
• Expand the streaming database by proactively searching for and integrating alternative content sources.
• Ensure the accuracy of sports content by cross-referencing data with internal tracking systems.

Operational Monitoring & Quality Control

• Monitor sports content and data tracking in real-time to prevent service gaps.
• Identify and track non-working or incorrectly functioning broadcasts and animations.
• Maintain and update databases, ensuring all information is structured and easily accessible for other teams.

Technical Support & Provider Relations

• Partner with content providers to resolve technical streaming issues swiftly.
• Support clients by diagnosing and fixing video streaming disruptions.
• Communicate effectively with cross-functional teams to process requests and escalate critical bugs.

What makes you a GR8 fit:

Must-have

• Sports Enthusiast: Solid knowledge of various sports, rules, and the structure of international leagues/tournaments.
• Data-Savvy: Ability to handle large volumes of data with high attention to detail and proficiency in Google Sheets/MS Excel.
• Technical Literacy: Confident PC user with an understanding of streaming platforms (YouTube, Twitch, etc.).
• Language: English at a B1 level or higher (capable of professional written communication), native Ukrainian or Russian.
• Adaptability: Ready to work in a fast-paced environment with a shift-based schedule (including morning and evening rotations).
• Problem Solver: Ability to quickly identify root causes of operational issues under pressure.

Nice-to-have

• Previous experience in a support or monitoring role within the iGaming or Sportsbook industry.
• Advanced Excel skills (complex formulas and data visualization).
• Experience working with external B2B content providers.

ABOUT THE JOB

We are seeking a dynamic and experienced Technical Sourcer to join our talent acquisition team. In this role, you will proactively identify, engage, and nurture top-tier technical talent to support our fast-paced, innovative environment. You will partner closely with fellow sourcers and recruiters to build pipelines for critical technical roles and help drive our company’s continued growth and success.

This role is open to 6 month contract.

WHAT YOU’LL DO

• Talent Identification: Utilize advanced sourcing techniques, market research, and social media platforms to uncover passive and active technical candidates.
• Candidate Engagement: Initiate and develop meaningful relationships with prospective talent through tailored messaging and personalized communication.
• Pipeline Development: Build and maintain robust candidate pipelines for various technical roles, ensuring a steady flow of high-quality candidates.
• Collaboration: Partner with hiring managers and recruiters to understand technical role requirements and align sourcing strategies with broader recruitment goals.
• Process Improvement: Analyze sourcing metrics and candidate data to refine and optimize sourcing strategies and workflows.

REQUIRED QUALIFICATIONS

• Experience: Minimum of 4 years in technical sourcing or recruiting, with a proven track record of hiring for technical roles.
• Technical Acumen: Understanding of modern technology stacks, software development processes, and technical skill sets.
• Communication Skills: Excellent written and verbal communication skills, with the ability to engage and influence candidates and stakeholders.
• Analytical Mindset: Proficient in using data-driven approaches to evaluate sourcing effectiveness and make informed decisions.
• Tool Proficiency: Familiarity with applicant tracking systems, LinkedIn Recruiter, Boolean search techniques, and other sourcing tools.
• Collaborative Spirit: Strong interpersonal skills, with the ability to work effectively in a team-oriented, fast-paced environment.

PREFERRED QUALIFICATIONS

• Startup, Tech, and Industry Expertise: Proven experience in startups, tech, or related fields such as AAV, UAS, AUV, Weapons, or similar programs.
• Tooling Experience: Expertise using Greenhouse, Gem, various AI tools, and LinkedIn Recruiter.
• Independent & Proactive: Highly self-sufficient with the ability to work autonomously and take initiative without requiring constant supervision.
• Resilient & Creative Problem Solver: Demonstrates flexibility in tackling challenges, quickly troubleshooting issues, and devising innovative solutions on the fly.
• Exceptional Communication: Communicates directly and succinctly, sharing information promptly to foster collaboration. Practices active listening and engages thoughtfully.
• Strong Sense of Ownership: Takes full accountability for their responsibilities and stays aligned with the business mission. Actively seeks opportunities to enhance company performance, even beyond their explicit role.
• Low Ego, High Curiosity: Values continuous learning over being right, embraces honest feedback, and views setbacks as opportunities for growth and improvement.

WordPress doesn’t try to keep its users inside walled gardens, a rare thing in a world that is dangerously moving away from the open web. Instead, WordPress gives them the freedom to build a business website, an online store, or a personal blog – the way they like it. Big sites or small, using the community-run open source project or Automattic’s WordPress.com, vanilla or customized with hundreds of plugins, WordPress users always get to own and control their data, their expression, and their freedom.

We’re always looking for talented and experienced engineers worldwide, excited to help Automattic’s product ecosystem, and join our mission to make the web a better place. 

What have we worked on recently?

• AI is at the heart of many new product developments and powers a lot of our day-to-day development workflows.
• WooCommerce is the most popular and most flexible e-commerce platform on the web. We're working tirelessly on giving you all the control, while keeping the platform fast and stable.
• Gutenberg is a new block-level editor for WordPress with clean abstractions for users, too, not just developers.
• Tumblr is a microblogging social network where users create, share, and follow what they love.
• To view more of our recent work, check out our longer product list on Automattic.com.

How do we work?

• We’re kind to each other and our users – we build a positive, supportive, and inclusive culture of cohesive teams focused on building useful products for our customers.
• We work as a global and distributed workforce resulting in a unique way of working built around our creed. 
• We offer flexible work arrangements allowing our team members to work when they feel best.
• We open-source! We’re cool with open-sourcing everything except passwords, or secret keys.
• We ship often, deploying many times daily with the help of peer code review, continuous integration, and our global workforce in over 70 countries.
• We welcome collaboration, and you can be involved in any discussion across our many communication channels.
• We encourage you to learn and develop and we support you with what you need – covering expenses, easy internal mobility, coaching.

Enough about us, let‘s talk more about you. Working at Automattic might be a good fit if:

• You care and often obsess over the quality and the details of your work.
• Debugging any problem is a fun challenge and not a chore.
• Understanding the layers of abstraction below and above your work isn't something extra, but how you operate.
• You have production experience with several programming languages, frameworks, and paradigms. We mostly use PHP and JavaScript at Automattic, we expect you to be comfortable with the idea of becoming an expert in these languages, even if being one isn't a requirement to apply.
• In your mind abstraction is associated as much with cost as it is with value.
• You have experience working at scale – it can be on the backend and performance side, or via the complexity of interacting with a multi-million diverse userbase.
• Are open and able to travel 3-4 weeks per year to meet up with your teammates in person.

These are exciting times at Automattic and you’ll have a unique opportunity to shape the future of our products. Join us! We look forward to hearing from you.

Curious who works in engineering at Automattic? Meet our Code Wranglers – Brandon, Jeremy, Mark, Jennifer, Roy and Kat! 

What to Expect:

We know applying to jobs can be stressful and we want to ease the stress by giving clear expectations upfront about our process. We’ve outlined everything you need to know here including all of the steps in the process as well as how we approach hiring. 

Please note that we are paying extra attention to your answers to the questions in the application form. They are a significant part of the hiring process, and we will review them just like we would review any other step of the hiring process. We’re always iterating so if you happen to join us in the process, please feel free to offer feedback on what else we can include there!

Salary range: $70,000-$170,000 USD. Please note that salary ranges are global, regardless of location, and we pay in local currency.

We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated.

We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-Remote

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, and opportunities for growth.

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, and opportunities for growth.

Project Overview

We are sourcing independent Vocal Audio Specialists to provide their expertise for an AI audio model training project. As AI models increasingly generate and interpret human musicality and vocal nuances, their accuracy relies entirely on robust, high-fidelity training data. The objective of this project is to autonomously record clean, professional-grade audio detailing human vocal pitch changes by performing consistent, highly controlled humming exercises.

Project Deliverables & Scope

Operate autonomously to generate precise audio assets and structured training data. Expected deliverables include:

• Vocal Recording & Pitch Execution: Recording clean, pitch-stable humming takes with dynamic control (e.g., humming softly without disappearing or louder without distorting), while strictly following tonal prompts (e.g., "hum a major 3rd," "stay in key").
• Rhythmic & Melodic Consistency: Demonstrating a solid "internal metronome" to follow beats and executing highly repeatable tasks, such as humming the exact same melody multiple times with minimal variation.
• Audio Engineering & Quality Control: Applying professional recording competence—including proper mic proximity, gain/input controls, and gain staging—to ensure distortion-free, high-fidelity audio capture within a controlled environment.
• Strict Instruction Adherence: Accurately executing highly specific vocal directions (e.g., "flat tone, no vibrato") to generate clean, reliable, and standardized data for model training.

Required Expertise

To successfully fulfill the deliverables of this project, Contractors must possess strong musical literacy paired with reliable home recording capabilities.

Core skillset includes:

• Demonstrable musical literacy and performance history (e.g., choir, band, a cappella, live gigs, audio engineering, or music production) with a calm, controlled voice and a highly trained ear for pitch stability.
• Hands-on experience in Voice Over (VO) work, studio recording, or prior AI audio training projects. (Candidates completely new to recording workflows will not meet the quality threshold for this project).
• Strong technical recording competence, including a deep understanding of gain staging, microphone technique, and how to operate recording equipment effectively.
• A meticulous, detail-oriented approach to following instructions and maintaining rhythmic and tonal consistency across multiple recorded takes.
• Required Asset: Must possess a controlled, quiet home recording environment capable of capturing clean audio free from background noise, clipping, or room echo.

We offer a pay range of $6-to-$65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer, professional recording equipment, and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Engagement Type: Freelance / Independent Contractor 

Workplace Type: Remote

ABOUT THE JOB

We are seeking a dynamic and experienced Technical Sourcer to join our talent acquisition team. In this role, you will proactively identify, engage, and nurture top-tier technical talent to support our fast-paced, innovative environment. You will partner closely with fellow sourcers and recruiters to build pipelines for critical technical roles and help drive our company’s continued growth and success.

This role is open to 6 month contract.

WHAT YOU’LL DO

• Talent Identification: Utilize advanced sourcing techniques, market research, and social media platforms to uncover passive and active technical candidates.
• Candidate Engagement: Initiate and develop meaningful relationships with prospective talent through tailored messaging and personalized communication.
• Pipeline Development: Build and maintain robust candidate pipelines for various technical roles, ensuring a steady flow of high-quality candidates.
• Collaboration: Partner with hiring managers and recruiters to understand technical role requirements and align sourcing strategies with broader recruitment goals.
• Process Improvement: Analyze sourcing metrics and candidate data to refine and optimize sourcing strategies and workflows.

REQUIRED QUALIFICATIONS

• Experience: Minimum of 4 years in technical sourcing or recruiting, with a proven track record of hiring for technical roles.
• Technical Acumen: Understanding of modern technology stacks, hardware development processes, and technical skill sets.
• Communication Skills: Excellent written and verbal communication skills, with the ability to engage and influence candidates and stakeholders.
• Analytical Mindset: Proficient in using data-driven approaches to evaluate sourcing effectiveness and make informed decisions.
• Tool Proficiency: Familiarity with applicant tracking systems, LinkedIn Recruiter, Boolean search techniques, and other sourcing tools.
• Collaborative Spirit: Strong interpersonal skills, with the ability to work effectively in a team-oriented, fast-paced environment.

PREFERRED QUALIFICATIONS

• Startup, Tech, and Industry Expertise: Proven experience in startups, tech, or related fields such as AAV, UAS, AUV, Weapons, or similar programs.
• Tooling Experience: Expertise using Greenhouse, Gem, various AI tools, and LinkedIn Recruiter.
• Independent & Proactive: Highly self-sufficient with the ability to work autonomously and take initiative without requiring constant supervision.
• Resilient & Creative Problem Solver: Demonstrates flexibility in tackling challenges, quickly troubleshooting issues, and devising innovative solutions on the fly.
• Exceptional Communication: Communicates directly and succinctly, sharing information promptly to foster collaboration. Practices active listening and engages thoughtfully.
• Strong Sense of Ownership: Takes full accountability for their responsibilities and stays aligned with the business mission. Actively seeks opportunities to enhance company performance, even beyond their explicit role.
• Low Ego, High Curiosity: Values continuous learning over being right, embraces honest feedback, and views setbacks as opportunities for growth and improvement.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. 

We are looking for a Support Specialist to join our product-aligned Support teams. In this role you’ll be on the front lines of customer support—owning cases end-to-end for an assigned product, responding by phone, email, and translating product knowledge into clear solutions for customers. Qualified candidates will have strong interpersonal skills, a patient communication style, and a practical, methodical approach to troubleshooting. 

What You’ll Do 

If you were part of our team, here are some things you would have done last week: 

• Provided excellent customer support by phone, email, keeping responses within internal SLA targets. 

• Troubleshot and attempted to reproduce customer issues using product UIs and basic diagnostic tools. 

• Escalate technically complex cases to the Technical Lead with clear reproduction steps and required logs. 

• Filed and tracked Jira cases for Engineering when appropriate and followed up on escalation progress. 

• Assisted with acceptance testing for new features and supplied feedback from real customers. 

• Maintained accurate, single-source case notes and updated knowledge base articles or runbooks for routine fixes. 

• Covered PagerDuty Tiered shifts by participating in on-call rotations per team schedule. 

• Collaborated with teammates in Slack support channels to coordinate coverage and share troubleshooting tips. 

What You’ll Need 

We’re looking for a Support Specialist with a minimum of 1–2 years of professional experience in software or technical support. Candidates who excel in this role typically have: 

• Humble, open, and curious approach to learning. 

• Strong written and verbal communication skills, with a patient, clear style for customer interactions. 

• Basic troubleshooting skills and a methodical approach to reproducing and documenting issues. 

• Working knowledge of issue tracking systems (Jira and/or Salesforce preferred). 

• Familiarity or willingness to learn Salesforce, Slack, PagerDuty, and common monitoring tools. 

• Proficiency in Microsoft Office. 

• Working knowledge of Windows and macOS environments. 

• Interest in GovTech and public-safety software and a willingness to empathize with users who may operate in high-stakes contexts. 

• Ability to work independently and handle multiple cases with attention to detail. 

Want to help create dubbed content for some of the biggest online creators? We are on a mission to make videos watchable in any language.

At CreatorGlobal, we set the industry standard for dubbing quality, with a blend of traditional and innovative approaches.

We are in the process of expanding our language coverage, and are looking for someone with a background in audiovisual translation in the English to Italian pair.

As a Localization Specialist you'll be an integral part of our creative team, driving the localization process of English videos into your native language.

Responsibilities

• Optimize translations and adapt for dubbing and localization from the English source video
• Select and refine voice casts to ensure they match the English source video
• Utilize new technologies to enhance dubbed content
• Manage first-hand the production and quality control of dubbed content
• Preliminary post-editing of clips to improve synchronization and combining inputs (in collaboration with editing team)

Requirements

• C1+ English
• Native Italian
• Experience with video-editing and audio-editing tools, preferably in dubbing or voiceover production
• A scrappy self-starter with an owner-mindset 
• Comfortable working with emerging production tools and voice technologies
• Organized and structured, but able to quickly adapt to changes in plans and priorities
• Comfortable working under pressure in a fast-paced, deadline-driven environment
• Excellent verbal and written communication skills
• Strong attention to detail

Advantages & nice to have

• 1-3 years translation and or adaptation for dubbing
• Experience working in either localization, production and/or post production

Location: Remote – Italy preferred

Our product team is growing, and we are looking for a QA Engineer who is excited about mobile to help us deliver a reliable, secure, and seamless experience across all platforms.

You will dive into testing native iOS and Android applications and their integrations, working closely with engineers, product managers, and designers. Your focus will be on validating end-to-end mobile scenarios: from native app behavior and platform-specific edge cases to integrations with frontend web pages and third-party services.

This role is a great fit for someone who is genuinely curious about how mobile products work under the hood, finds it interesting when iOS and Android behave differently under the same conditions and enjoys tracing how a third-party integration affects the user experience end-to-end. If you like asking questions, going deeper than the surface, and growing in a team that treats QA as a shared responsibility, we'd love to meet you.

Responsibilities

• Perform manual testing mobile (native iOS and Android) applications across different platforms and environments
• Perform API testing to verify request/response correctness, data exchange, and error handling
• Perform integration testing between applications to ensure proper communication, data flow, and system consistency
• Analyze technical documentation to understand requirements, specifications, and expected system behavior
• Write and maintain test documentation (test cases, test plans, and other QA artifacts)
• Collaborate with the support team to resolve incidents, investigate bugs, and ensure effective inter-team communication
• Participate in planning and regular team meetings to align scope, priorities, and timelines

Requirements

• At least 1.5 years of commercial experience as a QA Engineer
• Strong understanding of software testing processes, SDLC, and methodologies (Agile/Scrum)
• Experience in mobile (Android Studio, Xcode), API (Postman or similar tools), regression, smoke testing
• Experience with API documentation and testing tools (BrowserStack, GraphQL, etc.)
• Practical experience with relational databases (MySQL, PostgreSQL, etc.)
• Proficiency in log analysis and monitoring tools (Graylog, Grafana, etc.)
• Hands-on experience with test management systems (e.g., TestRail) and with bug tracking systems (e.g., Jira)
• Good knowledge of browser DevTools for troubleshooting
• Experience in writing test documentation
• Good knowledge of version control systems (Git)
• Intermediate level of English proficiency

Will be a plus

• Experience in writing automated tests (Java, Appium)
• Experience with Charles, Fiddler and Proxyman
• Experience working on product teams, especially in fintech

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a QA Engineer to join our team and ensure the quality and stability of our trading product.

In this role, you will work closely with developers, product, and support teams to validate functionality across web services and integrations, investigate user issues, and help improve the overall experience. This position involves hands-on web and API testing in a dynamic environment, requiring curiosity, attention to detail, and clear communication.

If you enjoy digging into complex scenarios, collaborating with different stakeholders, and catching issues before they reach users - we would be glad to hear from you!

Responsibilities

• Perform manual testing of web applications to validate functionality, usability, and compatibility across different environments
• Perform API testing to verify request/response correctness, data exchange, and error handling
• Perform integration testing between applications to ensure proper communication, data flow, and system consistency
• Analyze technical documentation to understand requirements, specifications, and expected system behavior
• Collaborate with the support team to resolve incidents, investigate bugs, and ensure effective inter-team communication
• Write and maintain test documentation (test cases, test plans, and other QA artifacts)
• Participate in planning and regular team meetings to align scope, priorities, and timelines

Requirements

• At least 1.5 years of commercial experience as a QA Engineer
• Strong understanding of software testing processes, SDLC, and methodologies (Agile/Scrum)
• Experience in web, API (Postman or similar tools), regression, smoke, performance, load & stress testing
• Experience with API documentation and testing tools (BrowserStack, GraphQL, etc.)
• Practical experience with relational databases (MySQL, PostgreSQL, etc.)
• Experience in log analysis (Graylog, Grafana, etc.)
• Hands-on experience with test management systems (e.g., TestRail) and with bug tracking systems (e.g., Jira)
• Good knowledge of browser DevTools for troubleshooting
• Experience in writing test documentation
• Good knowledge of version control systems (Git)
• Intermediate level of English proficiency

Will be a plus

• Experience in writing automated tests
• Experience working on product teams, especially in fintech

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. 

OVERVIEW

The Principals Biostatisticians will work closely with clients and provide high level consulting services for statistical analysis, reporting, and statistical programming specific activities which may include development of statistics section of protocol, development of statistical analysis plan, randomization schedule, conducting statistical analyses, validating programming and reporting output, and developing statistical analysis report. Principal Biostatisticians will also work on statistical programming for development of analysis datasets, and clinical tables, listings, and graphs specific to trial reporting requirements. Principal Biostatisticians will work as needed assuring that all client work has met or exceeded client expectations.

Accelerate your skills and career within a fast-growing company while impacting the future of healthcare.  

Your day to day: 

• Provide consulting of statistics activities related to clinical trials. Fulfill the responsibilities of study statistician as required
• Provide mentoring and QC of statistical programmer’s outputs; define analysis data specifications. If required, validate the statistical models used for programming
• Act as study statistician - interact with client and with clinical team including programmers, clinical data managers, clinical protocol manager, and other relevant personnel. Ensure that programmers get correct specifications and data at appropriate time
• Develop, review, and finalize the statistical analysis plan
• Validate the programming deliverables and collaborate with applicable team members to rectify any issues related to statistical reporting and analysis
• Develop randomization schedule, specifications, and guidelines
• Wherever applicable, provide input in finalization of study specific data quality control plan and ensure appropriate data analysis and reporting
• Wherever applicable, develop, validate and finalize the study specific list of table and table shells for clinical study reports and for study specific deliverables
• Ensure that all comments from the clinical team with regards to statistical report delivered for study specific deliverables are being addressed appropriately
• Analyze the data and contribute to trial progression related decisions by providing necessary input during trial specific deliverables including but not limited to blinded data reviews, and interim analyses
• Collaborate with team members for regulatory reviews, representations, and supporting data analyses including the study or compound level exploratory analyses, ad-hoc analyses, and post- hoc analyses
• Develop SAS programs to generate analysis datasets, and trial specific reporting including but not limited to tables, listings, graphs, queries, and patient profile reports
• Ensure compliance with eClinical Solutions and industry quality standards, guidelines and procedures
• Other duties as assigned

Take the first step towards your dream career. Here is what we are looking for in this role.  

Qualifications: 

• Master in Statistics or biostatistics preferred
• SAS® certification is preferred
• 10+ years in Pharmaceutical/Biotechnology industry or equivalent statistical consulting and SAS programming role preferred
• Strong experience with clinical study design development, analysis, and sample size determination
• Experience with development of randomization schedule including development of IVRS specifications, and guidelines for appropriate usage of randomization schedule
• Excellent knowledge of English and with clear, concise, and accurate communications, both written and verbal 
• Detail oriented, ability to multitask with strong prioritization, planning and organization skills
• Ability and experience of delegating tasks and leading projects. Experience of working on multiple clinical protocols at the same time
• Ability to balance conflicting priorities
• Strong knowledge of ICH guidelines and other guidelines such as GCP, and 21 CFR Part 11 from different regulatory agencies including FDA, and EMEA
• Experience in developing statistical analyses reports, and in conducting statistical analyses and reporting for various trial level deliverables including but not limited to blinded data reviews, interim analyses
• Knowledge of coding dictionaries (WHO, COSTART, ICD-9, MedDRA) and clinical reporting processes
• Knowledge of CDISC® related data models such as SDTM, and ADAM. Ability to develop ADAM model for analysis and reporting of clinical trial. Through understanding of SDTM data structures

Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours!

eClinical is a winner of the 2025 Top Workplaces USA Award for Remote Work! We have also received numerous Top Workplaces Culture Excellence Awards celebrating our exceptional company vision, values, and work-life balance. See all the details here: https://topworkplaces.com/company/eclinical-solutions/

eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here!

We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.

Why this role exists:

This role exists to own end-to-end technical configurations for merchant payment integrations and cashier configurations, ensuring compliant, reliable, and observable payment processing across environments. The role focuses on accelerating time-to-live for clients through accurate setup, validation, and maintenance of payment configurations. It is a critical function as all client journeys and payment expansions depend on correct configuration processes.

What you’ll drive:

Client configuration and setup

• Intake, clarify, and prioritise configuration change requests from clients and internal teams.
• Translate business constraints into executable configurations across payment methods and MIDs.
• Configure and maintain payment methods, acquirer connections, and MIDs in Back Office.

Validation, launch, and support

• Plan and execute end-to-end validation including request/response mapping, callbacks, and reconciliation checks.
• Coordinate production launches ensuring readiness across Engineering, SRE, Compliance, and Support.
• Provide L3 support, investigate incidents, and resolve configuration-related issues.

Observability, processes, and ownership

• Analyse logs and transactions using observability tools to ensure configuration stability.
• Define monitoring dashboards and alerts for approval rates, errors, and provider performance.
• Maintain documentation, workflows, and act as subject-matter expert for Payment Gateway configuration.

What makes you a GR8 fit:

Must-have

• Minimum 2+ years of experience in payment integrations configurations or similar roles.
• Experience in configurations, QA, or Business Analysis within payments or fintech.
• Strong understanding of JSON and XML with ability to configure payloads and provider schemas.
• Hands-on experience with REST clients and API contract validation.
• Working knowledge of SQL/PostgreSQL for data validation and diagnostics.
• Experience with webhooks/callbacks verification and troubleshooting.
• Experience with Git/GitLab for configuration versioning and change control.
• Basic understanding of CI/CD processes.
• Solid understanding of payment flows including authorization, capture, settlement, refund, and void.
• Knowledge of 3DS/SCA flows and MID management.
• Awareness of compliance and risk controls such as KYC, AML, and fraud rules.
• Practical experience with Postman or similar REST tools, JIRA, Confluence, manual testing, and log analysis tools.
• Strong sense of ownership, ability to manage multiple tasks, and understanding of SDLC processes.

Nice-to-have

• Experience in iGaming industry.

Your future mission is to help the Legal & Compliance team handle commercial and employment contracts and address various legal matters, delivering professional excellence and integrity at every step. 

WHAT YOU’LL BE DOING:

• Legal Counsel & Partnership: Act as a trusted legal counsel of contract team and advise to commercial, technology, and HR  teams, offering pragmatic, business-oriented legal advice on a wide array of issues. Build and sustain trust across the company by delivering high-quality, responsive, and business-aligned legal support.
• Contract Management & Negotiation: Draft, review, and negotiate contracts with counterparties across diverse jurisdictions, ensuring enforceability and compliance with applicable governing laws. Prepare and negotiate term sheets (letters of intent) and draft final agreements based on agreed terms. Manage the entire contract lifecycle, from drafting and internal approval to closing, while meticulously documenting all negotiation stages.
• Documentation & Compliance: Guide internal teams on the use of standard form documents and templates, and assist the legal team in their regular update and development. Maintain and organize the contract repository, power of attorney database, and project workspaces (e.g., Notion, Confluence). Prepare management reports summarizing contract activity, negotiation progress, and project status. Perform quality control ("second-pair-of-eyes") reviews of Legal and Compliance documentation. Ensure all pre-agreed legal steps within business processes are completed accurately and on time, including internal and external filings.
• Team Collaboration: Provide support to other Eqvilent legal teams as requested.

WHAT WE LOOK FOR IN YOU:

Education and Experience

• Bachelor's degree in Law Master Degree in Law or compatible fields would be a plus.
• Experience 7+ years in a contract department of a reputable in-house company, corporate secretarial or related function, preferably managing multiple jurisdictions or experience in an international law firm

Skills and Competencies

• Strong understanding of general principles of contract law, corporate governance, legal, and regulatory frameworks across different jurisdictions (common law and continental law)
• Excellent contracts drafting skills and effective AI prompts writing skills
• Ability to identify risks and focus on providing solutions that align with the business goals and the market practice
• Excellent organizational skills, attention to detail, and ability to multi-task
• Excellent verbal and written communication skills
• Proactive approach and dedication to work
• Willingness to adapt to changing priorities and work under tight deadlines
• Excellent data organization and data management skills, ensuring that all information is correctly classified and kept up-to-date
• Advanced knowledge of English
• Nice to have - fluent Russian

WHY SHOULD YOU JOIN OUR TEAM?

• The company supports your professional growth
• Cutting-edge hardware and technology
• A welcoming international team of highly qualified professionals
• Remote work from anywhere in the world
• Access any of our global offices anytime
• Flexible schedule
• 40 paid days off
• Competitive salary

Statistical Programmer Contractor

Position Summary:

The Statistical Programmer Contractor is responsible for developing, validating, and maintaining SAS programming deliverables to support clinical study analysis and reporting. This role collaborates closely with Biostatistics and other cross-functional team members to produce high-quality, compliant datasets, tables, listings, and figures while ensuring adherence to project timelines, SOPs, regulatory requirements, and CDISC standards.

Responsibilities:

• Program and validate tables, listings, figures, and derived datasets using SAS.
• Develop SDTM and ADaM datasets and supporting documentation.
• Prepare and review mapping specifications and annotated case report forms (CRFs).
• Perform quality control and validation activities for programming deliverables.
• Collaborate with study team members to identify, investigate, and resolve data and output issues.
• Review study documents and provide input to improve programming quality, efficiency, and consistency.
• Maintain complete, accurate, and audit-/inspection-ready programming documentation.
• Communicate project status, risks, issues, and timeline impacts clearly to stakeholders.

 Qualifications:

• Bachelor’s degree required; Master’s degree preferred in Statistics, Biostatistics, Mathematics, Computer Science, or a related field.
• Minimum of 10 years of relevant statistical programming experience within the pharmaceutical, biotechnology, or CRO industry.
• Phase 3 and regulatory submission experience preferred.
• Strong SAS programming skills, with experience developing SDTM, ADaM, tables, listings, and figures.
• Strong knowledge of clinical trial processes, regulatory requirements, and programming documentation.
• High attention to detail, with strong analytical, problem-solving, and communication skills.

Job Summary

The Director, Life & Annuity Claims provides operational leadership and oversight of F&G's Claims department. Reporting to the AVP, In-Force Services, this role is responsible for delivering service excellence to claimants, agents, and other stakeholders by driving claims processes that meet defined performance metrics and regulatory requirements.

The Director owns the day-to-day operational effectiveness of the Claims function, with accountability for team performance, quality, governance, and compliance. This includes providing technical leadership on complex and high-risk claims, including contestable and accelerated benefit claims, and ensuring unresponsive claims are handled in accordance with unclaimed property and escheatment guidelines. The Director partners closely with legal, underwriting, call center, TPA partners, and other internal stakeholders to maintain strong cross-functional relationships and resolve escalated issues.

A key focus of this role is continuous improvement: the Director is expected to proactively identify and lead initiatives that advance process efficiency, technology utilization, and team capability. The Director also plays a critical role in developing and maintaining a culture of accountability, transparency, and development-focused coaching at all levels of the department.

Description

• Oversee all aspects of the Claims function, ensuring operational compliance with state and industry regulations.
• Develop and present to AVP leadership an operational plan that balances workload management, staff development, and process optimization goals.
• Model and maintain a strong culture of accountability and transparency at all levels of the department, taking ownership of decisions, outcomes, successes, and challenges.
• Build and maintain high-performing claims leadership and examiner teams, fostering a culture of development-focused coaching and holding leaders accountable for team performance through quantitative and qualitative measurements.
• Oversee quality review and control processes for all claims activities.
  • Ensure appropriate claims governance, including authority levels, escalation protocols, and proactive identification and mitigation of risk issues or events to minimize impact and recurrence.
• Provide technical leadership on complex claims, including contestable and accelerated benefit claims, ensuring this high-risk function is managed effectively and accurately.
• Ensure unresponsive claims are processed timely under unclaimed property/escheatment guidelines, satisfying regulatory requirements.
  • Partner with claims leadership, legal, and other stakeholders to ensure timely response to appeals of adverse claim decision and consumer and insurance department complaints.
• Build and maintain effective relationships with internal stakeholders and external partners, including TPA oversight, for claims reporting, payment processing, and service delivery.
• Proactively identify and lead initiatives across the Claims organization, including workload strategies, process improvements, and technology advancements that drive efficiency and effectiveness.
• Ensure proper development and maintenance of standard process documentation and job aids, cultivating a culture of continuous improvement where materials are updated as changes are implemented.
• Prepare claims operations reports that highlight trends, performance against metrics, and key opportunities, providing data-driven insights to support leadership decision-making.
• Report regularly to the AVP on claims team performance, escalated issues, and operational risks.
• Monitor Claims expenses to ensure good stewardship of company resources.

Supervisory Responsibilities:  This role has people leadership responsibilities, including managing performance, developing talent, and supporting engagement and team effectiveness.

Minimum Qualifications

• Bachelor's Degree
• 8+ years life, annuity, and/or disability claims experience, including demonstrated expertise in contestable and accelerated benefit claims
• 3+ years of experience leading teams in a claims environment, with preference for experience managing other leaders
• Demonstrated experience managing relationships with external partners or TPAs, ensuring accountability and service delivery standards are met
• LOMA designations and/or formal process improvement training (e.g., Six Sigma, Lean) strongly preferred

Other Requirements

• This position primarily involves sedentary work, requiring long periods of sitting, regular use of a computer, and occasional standing or walking, with reasonable accommodations available.
• Perform other functions, duties and projects as assigned
• Regular and punctual attendance

#LI-JB1

#LI-Remote

Let's start with the role

As a Software Engineering Team Lead, you will play a crucial role in leading and guiding a team of software engineers in the development and delivery of high-quality software products. You will be responsible for overseeing project execution, mentoring team members, and ensuring that engineering best practices are followed. This role combines technical expertise with leadership and communication skills to drive the success of the team and the organization.

.NET Core, C#, Microservices, REST API, RabbitMQ, MS SQL Server, OpenShift.

• Team Leadership: Lead, mentor, and inspire a team of software engineers, fostering a collaborative and high-performance work environment
• Project Management: Manage project timelines, priorities, and resources to ensure on-time and on-budget delivery of software solutions
• Technical Guidance: Provide technical guidance, expertise, and code reviews to ensure software quality and adherence to best practices
• Architecture and Design: Contribute to the architectural decisions and design of software systems, considering scalability, performance, and maintainability
• Collaboration: Collaborate with cross-functional teams, including product managers, designers, and QA, to ensure alignment on project goals and requirements
• Problem Solving: Assist in complex problem-solving and troubleshooting as needed, offering guidance and expertise to the team
• Process Improvement: Continuously evaluate and improve development processes, tools, and methodologies to enhance team productivity
• Mentoring: Mentor and train team members, promoting skill development and career growth
• Code Quality: Ensure code quality, maintainability, and documentation by setting and enforcing coding standards
• Risk Management: Identify and mitigate project risks, proactively addressing challenges and bottlenecks

What you'll bring

• Proven experience as a software engineer with a strong track record of successful software development projects
• Strong technical expertise in one or more programming languages and technologies relevant to the team's focus like  .NET or equivalent, Microservices and Sync and Async communication
• Leadership and project management experience, with the ability to guide and motivate a team
• Excellent problem-solving and communication skills
• Familiarity with software development best practices, including Agile methodologies
• Strong organizational skills and the ability to manage multiple projects simultaneously
• Knowledge of software design patterns, architecture, and system scalability
• Experience with version control systems and project management tools

Kaizen Gaming Perks

• 🕑 Hybrid way of working & remote options
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay & bonus scheme
• ⭐Developmental 360° feedback framework
• 💰 Monthly meal allowance
• 👩‍⚕️ Private health insurance for you and your family
• 📚 Unlimited access to Udemy & continuous training
• 👨‍👩‍👧‍👦 Family Support.

Senior Product Manager – Casino Aggregator

Trivelta is building a SaaS platform equipping sportsbook and casino providers to launch and run their gaming platforms. A core part of that offering is our casino aggregation layer, which connects operators to a wide range of RNG and live casino game providers and gives them the tools to manage how those games are surfaced to end users.

We are looking for a Senior Product Manager to own and evolve this domain end to end - from prioritizing and delivering new casino provider integrations, to building the configuration and management capabilities operators rely on to control their casino offering.

This role sits close to engineering and owns the product layer for our casino aggregator and games platform. Over time, this domain is expected to mature into a standalone product offering sold independently of the broader Trivelta platform.

What You Will Be Responsible For

You will own the product definition and day-to-day execution for Trivelta’s casino aggregation and games platform, spanning both external integrations and internal operator-facing tooling.

That includes:

• Owning prioritization across a large and growing set of casino RNG and live game providers
• Leading integrations end to end, from initial technical discovery through implementation, validation testing, and production launch
• Working directly with engineers across multiple time zones to define, prioritize, and deliver casino integration and platform work
• Acting as the primary product interface with external casino game providers, aligning on requirements, integration approaches, and timelines
• Partnering closely with internal stakeholders to build front-end configuration and management capabilities used by operators to control game availability, settings, and presentation
• Coordinating testing and validation across providers, environments, and devices to ensure games behave correctly in real-world conditions
• Laying the groundwork for this domain to evolve into a standalone product, including roadmap ownership and product-market fit discovery

You will spend meaningful time in the details - integration specs, test accounts, configuration models, provider constraints, and operational edge cases - and that is by design.

How You Will Work

This is not a high-level strategy-only role.

You will be:

• Deeply embedded with development teams during implementation
• Involved in release planning, go-live readiness, and provider launches
• Hands-on with QA, regression testing, and issue triage across multiple game providers
• Proactive about identifying gaps, inconsistencies, and scalability risks as the number of integrations grows
• Working closely with internal and external partners to keep delivery moving and expectations aligned

You do not need to code, but you do need to understand how integrations, systems, and configurations work well enough to guide tradeoffs, ask good questions, and prevent issues before they reach production.

What We Are Looking For

• At least 2+ years of experience as a Product Manager (or equivalent) working closely with engineering teams
• Proven track record of taking initiative and thriving in fast-paced environments
• Comfortable refining loose requirements into a clear technical spec and translating between technical and non-technical audiences
• Passionate about your craft and committed to delivering exceptional results
• Experience owning complex, integration-heavy product domains
• Solid technical literacy, with comfort discussing APIs, data flows, environments, and testing strategies
• Strong organizational and prioritization skills across many parallel initiatives
• Comfortable working with external business partners on technical topics
• Demonstrated ownership over a product roadmap and its execution
• Business-level English proficiency is required.
  
  

Nice to have, but not required:

• Experience launching and scaling a standalone SaaS product
• Exposure to product marketing, go-to-market planning, or PMF discovery
• Experience operating in regulated or multi-jurisdiction environments

Why This Role Matters

Casino aggregation is a core value driver for operators. The breadth, quality, and reliability of available games directly impact operator success and end-user experience.

This role exists to ensure that Trivelta’s casino offering scales in a way that is reliable, flexible, and commercially compelling - both as part of our broader platform and as a future standalone product.

You will have meaningful ownership, direct influence over a key revenue-driving domain, and the opportunity to shape how this product evolves as Trivelta grows.

Reporting & Team

You will report into the Head of Product and work day-to-day with engineering, QA, commercial stakeholders, and external casino game providers. The scope may evolve over time, but the expectation of ownership and hands-on execution will not.

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

This is an engagement through Upwork’s Contingent Workforce (CW) Team. Our Contingent Workforce Team is a global group of professionals that support Upwork’s business. Our CW team members are located all over the world.

We are seeking a Lifecycle Marketing Specialist to support the growth and optimization of lifecycle programs. In this role, you will contribute to the design, testing, implementation, and measurement of multi-channel campaigns that drive engagement, conversion, and retention across the customer journey.

This opportunity is ideal for someone who enjoys working with data, experimenting with new approaches, and continuously improving customer experiences through thoughtful, insight-driven marketing strategies.

Work/Project Scope:

• Support the execution of lifecycle marketing campaigns across email, mobile, in-product messaging, and related channels, ensuring timely delivery and alignment with engagement and conversion goals.
• Assist in testing and optimization efforts by analyzing campaign performance and translating insights into actionable improvements.
• Build and optimize nurture sequences to support demand generation, activation, and retention initiatives.
• Implement and manage campaigns within Braze (or similar platforms), ensuring audience accuracy, personalization, and quality assurance prior to launch.
• Maintain and update lifecycle documentation, campaign briefs, and process guidelines; contribute to audits to ensure accuracy and operational excellence.
• Monitor campaign performance dashboards, identify trends or anomalies, and recommend optimizations to enhance efficiency and user experience.

Must Haves (Required Skills):

• Proven experience executing lifecycle or CRM marketing campaigns, with hands-on use of Braze or a similar marketing automation platform.
• Strong analytical mindset with experience running experiments, interpreting results, and applying insights to improve performance.
• Experience building and optimizing nurture sequences for demand generation, activation, or retention efforts.
• Proficiency using AI tools to support campaign development (e.g., drafting copy, summarizing insights, accelerating testing), with careful validation of outputs.
• Clear written and cross-functional communication skills, with a proactive and growth-oriented approach.
• Ability to manage work independently while collaborating effectively with cross-functional partners.

Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Additionally, to the extent permitted under applicable law, a criminal background check may be required as a condition of engagement. 

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate talent or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Any individual who prefers not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.   

We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the client’s voice and demonstrating the value of our product offerings. The main goals of the team are to foster product adoption and user satisfaction, assist with change management, capture and contextualize product feedback for our engineering and product teams, track issue resolution, explain new feature enhancements, drive renewals/expansions, and mitigate/prioritize any pain points before they become critical issues.   

This is a client-facing role, and you will be working with your clients regularly both in person and virtually. You will be involved in the full spectrum of post-implementation processes and client care. Much of your day to day will be spent learning about our customers’ unique needs and we expect you to absorb information and eventually demonstrate mastery of a client’s workflows and our product offerings. You will be the trusted advisor for the client and the company will lean on you to advocate for the customer's needs to ensure they are getting what they need to be successful.  

What you can expect to work on:  

• Advocate for the client to ensure their needs are being met.  

• Participating in pre-implementation activities to establish relationships and domain expertise early in the deployment process.  

• Performing post-implementation tasks, on-site with our clients, while working on a dynamic Customer Experience team.  

• Collaborating with the Customer Support, Account Management and Implementation teams to ensure a smooth post-implementation experience for our clients.  

• Working with our clients to learn and understand their current workflows.  

• Keep diligent records of all client meetings, tasks, and deliverables. 

• Seeking out and nurturing relationships with power-users and influencers within client sites. 

• Tracking user feedback to help influence the product roadmap and maintain communication with clients to resolve product issues. 

• Distributing and ensuring completion of client surveys and ultimately responsible for your clients NPS score. 

• Collaborate internally to solve complex problems and work on a diversity of tasks in a fast-paced environment. 

• Collaborating with first responders, which is a uniquely satisfying experience. 

• Helping to innovate and test new processes to improve efficiency as well as internal and external customer satisfaction.  

What we expect from you:  

• 5-10 years of account management, customer success, consulting, project management, and/or customer success experience. 

• Four-year university/college degree preferred. 

• Proven experience participating in a complex project from start to finish. 

• Knowing when to problem solve, either independently or by asking smart questions of your teammates. 

• Outstanding written and oral communication skills - you’ll often be writing materials that will go directly to our clients and will need to adjust internal jargon for external. 

• Detail oriented and the ability to document and track tasks. 

• Excitement about working with cross-functional teams in a matrix organization. 

• Ability to multitask and work on multiple projects concurrently. 

• Ability to travel up to 50-80% and comfort working directly from client sites. 

• Willingness to operate outside of assigned projects and pitch in wherever necessary. 

• Interest in working with a public sector client, such as law enforcement (LE), at the local, state, or federal level. 

• Comfortable working remotely. 

• Experience providing (while comfortable also receiving) feedback across levels of leadership and peers. 

• A change champion able to adapt to changing processes and needs while comfortable asking questions and creating dialog. 

What you can expect from us:   

• Mentorship from experienced Customer Experience team members.  

• Constant collaboration with numerous Mark43 teams, including Customer Support, Implementation, Product, Engineering, and Executive leadership.  

• Building mission critical and socially responsible software to enable first responders to better serve their communities.  

• A team that respects and embraces your ideas and expertise.  

• Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain. 

• A workplace dedicated to supporting and bettering public safety and government agencies. 

• An effort to balance autonomy and guidance. 

• The chance to participate in development opportunities, including through services like Udemy, from day one. 

The Role

Hone is looking for a RN Clinical Navigator to join our team. As someone with a clinical background, you are responsible for supporting doctors and their patients with their medical care. You will review, triage, and escalate physician and patient issues in collaboration with the customer service, clinical, and operations teams so that patients have the best experience with Hone. You must thrive in a fast-paced environment that requires excelling in an unstructured setting and using clinical judgment to make decisions. We are currently seeking a compassionate and reliable weekend nurse to join our clinical team.  

Hone offers virtual care for both men and women seeking support for hormone replacement therapy, weight loss, thyroid concerns, and longevity medicine. Clinical experience in these areas is not required, however we are seeking candidates who are passionate about helping patients live long, healthy lives.  

Primary Responsibilities

Key responsibilities for this role include (but are not limited to) the following:

• Manage communications between patients and doctors and associated documentation as required, e.g. FSA-related letters, medical referrals, labs, etc.
• Work with the clinical and operations team to make sure the patient receives fast resolution to any concerns.
• Collaborate with our Customer Service team in troubleshooting any patient requests pertaining to physician requirements/tasks supporting their treatment
• Provide clinical feedback in response to patient inquiries involving medication, lab, side effects, and anything clinically related in collaboration with clinical operations
• Support physicians to ensure any patient care issues are resolved in a timely manner.
• Follow established protocols and processes, with an eye towards improving operational processes to provide the best patient experience.
• Be willing to take on additional clinical projects or responsibilities when necessary.

Qualifications

In order to qualify for this role, candidates must meet the following criteria:

• Licensed RN - must hold a compact state license or live in an eligible state
• Ability to multitask, prioritize, and adhere to deadlines while maintaining attention to detail and quality
• Comfortable in a fast-paced, frequently changing environment 
• Creative problem-solving skills with a results-driven mindset
• Can quickly learn new technology systems and communication tools
• Ability to work autonomously and collaboratively

• 3+ year(s) experience working with physicians and/or patients in a healthcare setting preferred, ideally in a telemedicine environment. 
• Very comfortable using common technology platforms (e.g. Gmail, Google Docs, Google Sheets, Google Meet)
• Effective and compassionate communicator (written and verbal)
• Must be a self-starter who looks for opportunities for improvement regularly
• THIS POSITION REQUIRES WEEKENDS (minimum of 16 hours a week)

Compensation Range

$35/hour

The Control Plane Team is responsible for developing the orchestration and horizontal autoscaling of the Lucenia core search platform. This system layer is designed and developed to run in cloud-native, self-hosted, or a hybrid of both environments.  

In this role, you will be working on the team responsible for developing the Kubernetes based orchestration and auto scaling framework of the Lucene Search data plane and packaging it as a product that runs self hosted, cloud-native, or in hybrid modes. You will ensure compatibility and integration with other vendor offerings such as AWS, Azure, GCP, and/or RedHat OpenShift. You will also be responsible for building the services that power and provide Lucenia’s own SaaS platform. You will work across other functions, including engineering, quality control, performance benchmarking, support, content marketing, and executive leadership to build and market new features, capabilities, and offerings.

What you will do

• Work with a distributed team of experienced engineers focused on delivering self-hosted, cloud-native, and/or SaaS serverless offerings
• Develop container-based workflows with efficient autoscale in connected and disconnected environments.
• Design and develop a collection of processes that coordinate and manage the cluster’s state and scheduling decisions across the data plane. 
• Implement Kubernetes operators/controllers and helm charts with deployment responsibilities in production environments
• Collaborate across engineering, quality control, and leadership teams to execute on product deliverables.
• Invent ideas, collaborate with others, and own solutions from inception to deployment
• Mentor new team members

What you bring 

• Knowledge of the Go programming language 
• Deep understanding of distributed systems and cloud native technologies such as kubernetes, docker, and OCI container registries and systems level integration for serverless autoscaling  
• Experience working with cloud vendors such as AWS, Microsoft Azure, Google Cloud Platform, Red Hat OpenShift and/or Oracle Cloud
• Familiar with vendor and open source object storage technologies and their role in stateful and stateless system orchestration
• Strong understanding of cost benefit trade offs during design and implementation phases.
• Familiar with SAML, LDAP, Active Directory, Single Sign On identity management technologies (e.g., Okta Auth0) and integration with cloud native deployments.
• Strong analytical, debugging, and troubleshooting skills
• Ability to communicate well with individuals and groups to accomplish a common set of goals

Bonus 

• Experience working with OpenSearch and/or Elastic Stack
• Strong scripting skills (e.g., groovy, gradle, python, javascript) 

Job Description

At FlowFuse, the Technical Product Manager (TPM) bridges product strategy and technical execution. They turn complex technical challenges into measurable product outcomes, ensuring engineering delivers solutions that meet customer needs and quality standards.

This role blends technical depth and product acumen. The TPM dives into architecture, weighs trade-offs, and uses data to guide decisions on debt, scalability, and performance.

The Technical Product Manager reports to the Director of Product and is primarily responsible for:

• Bridging strategy and execution: Translate product strategy into clear, measurable technical outcomes and objectives.
• Defining requirements: Partner with engineering to balance user needs, feasibility, and business impact.
• Delivering outcomes: Set success metrics/KPIs, measure progress, and connect decisions to results.

Core Tasks and Responsibilities:

• Own metrics: Define, track, and report adoption, performance, reliability, and business impact.
• Plan sprints and releases: Align roadmap, priorities, debt, and infrastructure with product strategy.
• Shape specs/architecture: Co-create technical specs and provide architectural input.
• Translate across teams: Bridge product, engineering, sales, and customer success.
• Prioritize with data: Use usage data, customer feedback, and capacity signals.
• Assess feasibility: Evaluate complexity, approaches, and technical risk.
• Advocate quality: Set and monitor quality, performance, and reliability targets.

What is the Technical Product Manager not responsible for?

• Writing production code or implementing features directly.
• Managing engineers or individual performance.
• Final technical architecture decisions (owned by CTO/engineering leadership).

90-Day Plan

We believe setting clear expectations enables new teammates to thrive. Here's what success looks like in your first 90 days at FlowFuse:

Days 0–30: Learn, Map, Build Trust

Theme: Context before control

Primary Objective: Build deep understanding of product, users, architecture, and team dynamics.

Product + Customer Immersion

• Review positioning and roadmap
• Understand core personas
• Join customer calls or review recordings

Technical Architecture Familiarity

• Walk through platform components
• Identify leverage vs fragility

Team Integration + Operating Rhythm

• Build relationships via 1:1s
• Observe planning, refinement, release

Backlog Current State Review

• Audit backlog structure and hygiene
• Identify quick wins

Success Signals by Day 30:

• Trusted relationships with engineering leads
• Clear product/customer value understanding
• Backlog structure understood

Deliverables:

• ✅ FlowFuse User + Value Map
• ✅ Architecture mental model + glossary
• ✅ "How FlowFuse Ships" overview
• ✅ Backlog health assessment

Days 31–60: Align, Clarify Priorities, Start Driving

Theme: From understanding → influence

Primary Objective: Shape execution via alignment, backlog clarity, and problem definition.

Define "What's Important Now" (WIN)

Partner with leadership and engineering to set top quarterly priorities in your swimlanes.

Establish Execution Cadence

• Weekly backlog refinement
• Sprint goal alignment and dependency surfacing

Improve Discovery → Delivery Flow

• Problem framing before solutioning
• Clear acceptance criteria and feedback loops

Lead Backlog Refinement

• Break initiatives into deliverable slices
• Ensure tickets are actionable

Success Signals by Day 60:

• TPM drives clarity, not just observing
• Engineering trusts prioritization inputs
• Backlog is execution-ready

Deliverables:

• ✅ WIN priorities + narrative
• ✅ Shared working agreement + operating rhythm
• ✅ Updated Epic/PRD template
• ✅ Engineering-ready epic(s) owned end-to-end

Days 61–90: Execute, Own Backlog, Drive Delivery

Theme: Shared ownership and momentum

Primary Objective: Own execution: prioritize, manage backlog, and ship with engineering.

Backlog Ownership with Engineering Leads

Co-own priority ordering, sprint readiness, and tradeoff decisions.

Roadmap Execution Visibility

• Sprint goal tracking
• Outcome-based roadmap updates

Ship Meaningful Customer Value

Drive at least one major platform or customer-facing improvement to release.

Institutionalize Collaboration

Solidify operating model and learning loops.

Success Signals by Day 90:

• TPM + engineering leads run backlog prioritization
• Sprint planning is outcome-driven
• Execution cadence is faster and clearer

Deliverables:

• ✅ Backlog actively managed weekly
• ✅ Now / Next / Later execution view
• ✅ Release + feedback capture
• ✅ FlowFuse Product Delivery Playbook v1

Goal: By day 90, the TPM has moved from learning → alignment → execution → shared backlog ownership, with clarity on WIN priorities and active backlog management.

Skills

• Technical depth: Understand architecture, APIs, databases, and SDLC; low-code/Node-RED is a plus.
• Outcome orientation: Define KPIs and use data to drive decisions and impact.
• Product/engineering fluency: Comfortable with user stories and technical implementation.
• Strategic to tactical: Convert strategy into deliverables and milestones.
• Analytical: Use qualitative and quantitative inputs for prioritization.
• Technical communication: Translate across technical and non-technical audiences.
• Collaborative problem solving: Partner with engineering to find pragmatic solutions.
• Trade-off judgment: Balance debt, features, performance, scalability, and business priorities.

Hiring Plan

1. Resume screening by hiring manager.
2. 20‑minute screening call with recruiter.
3. Director of Product interview (45m): product, technical fit, outcomes, communication.
4. CTO interview (45m): technical depth, collaboration, trade-offs.
5. Engineering Manager interview (30m): technical collaboration and requirements clarity.
6. Technical case study presentation with metrics and lessons learned.
7. Final interview (optional) with VP of Sales or stakeholder.
8. Offer.

What You Will Be Doing:

• You’ll work with a globally distributed team of experienced engineers focused on distributed indexing and query capabilities of Lucene.
• You'll be an expert in the engine area and everyone will turn to you when they have a question. You'll improve those areas based on your questions and your instincts.
• You'll be a full time Lucenia contributor, building data intensive new features, fixing exciting bugs and increasing the testing coverage, all while making the code easier to understand. Sometimes you'll need to invent a new algorithm or data structure, or find one and implement it. Sometimes you'll need to get close to the operating system and hardware.
• You'll work with community members from all over the world on issues and pull requests, sometimes triaging them and handing them off to other experts and sometimes handling them yourself.
• You'll write idiomatic modern Java and possibly Rust!

What You Bring Along:

• You have strong core Java skills and are conversant in the standard library of data structures and concurrency constructs.
• Excellent understanding of concurrent and parallel programming principles.
• Proven background in applied data processing (data structures, algorithms).
• Familiarity with low-level abstractions in OS.
• You work with a high level of autonomy, and are able to take on projects and guide them from beginning to end. This covers both technical design and working with other engineers to develop needed components.
• Solid software engineering foundations, with proven track record of designing and delivering high-quality solutions.
• Comfortable developing collaboratively. Giving and receiving feedback on code and approaches and APIs is hard! Bonus points if you've collaborated over the internet because that's harder. Double bonus points for asynchronous collaboration over the internet. That's even harder but we do it anyway because it's the best way we know to build software.
• You've used several data storage technologies like Elasticsearch, Solr, PostgreSQL, MongoDB, or Cassandra and have some idea how they work and why they work that way.
• Excellent verbal and written communication skills. Collaborating on the internet is hard. We try to be respectful, empathetic, and trusting in all of our interactions. And we'd expect that from you too.

Bonus Points:

• You've built things with Luence before.
• Worked on index and search data structures technology.
• Have experience designing, leading and owning cross-functional initiatives.
• Worked with open source projects and are familiar with different styles of source control workflow and continuous integration.
• Past working experience with database, search engine, OS or cloud service development.

At Bridgeway Benefit Technologies, we’re modernizing how professional services are delivered and managed across our client base. We’re seeking a Manager, Professional Services PMO to lead a team of project managers responsible for delivering complex client implementations and strategic initiatives with precision, accountability, and excellence. Reporting to the Vice President, Project Management Office (PMO), this leader will be instrumental in strengthening project governance, ensuring process adherence, and fostering a culture of delivery discipline and transparency across the organization. The ideal candidate is a strategic, hands-on leader who excels in coaching project managers, maintaining accountability, and ensuring all projects align with business goals, capacity, and revenue objectives.

This is a remote position, with up to 30% travel for customer and internal meetings. East coast candidates preferred.

Responsibilities:

• Lead and manage a team of project managers, overseeing day-to-day operations, workload balance, and adherence to Bridgeway’s PMO governance standards.
• Lead and execute internal projects from planning through delivery, ensuring alignment with organizational priorities, effective cross-functional coordination, and measurable business outcomes.
• Drive governance and accountability across the project lifecycle, ensuring consistent application of methodology, documentation, and communication standards.
• Monitor and control project performance, proactively identifying and mitigating risks, managing escalations, and ensuring timely delivery of quality outcomes.
• Partner cross-functionally with Portfolio Management, Implementation, Product, and Sales to ensure alignment between project delivery, resource capacity, and business objectives.
• Forecast and track revenue recognition, ensuring accuracy and alignment with monthly, quarterly, and annual financial goals.
• Mentor, coach, and develop project managers, providing ongoing training and feedback to strengthen leadership, communication, and stakeholder management skills.
• Serve as the first point of escalation for project or customer issues, providing guidance and direct support to ensure a positive client experience and successful resolution.
• Lead by example in communication and professionalism, modeling how to de-escalate conflicts, manage difficult conversations, and communicate with confidence and clarity.
• Champion PMO maturity, driving continuous improvement in processes, tools, and metrics to enhance consistency, visibility, and efficiency across all projects.
• Facilitate regular team meetings to communicate PMO strategy, track performance, and share best practices.
• Partner with leadership to prioritize initiatives, allocate resources effectively, and ensure the PMO supports organizational growth and strategic direction.

Requirements:

• 5+ years of experience leading project management professionals within a technology, SaaS, or professional services environment.
• PMP certification (Project Management Professional) strongly preferred
• Proven success in building and managing high-performing teams that deliver measurable business results.
• Demonstrated ability to enforce project governance and delivery standards in a matrixed or cross-functional environment.
• Strong financial and operational acumen, with experience managing revenue forecasting and capacity planning.
• Excellent communication, leadership, and interpersonal skills, with the ability to influence at all levels of the organization.
• Proficiency in project management tools such as Clarizen, Smartsheet, or Microsoft Project, and in creating executive-level reports or dashboards.
• Bachelor’s degree required.

Basys is an Equal Opportunity Employer.

Bridgeway is seeking a Senior Data Engineer to design, develop, and maintain our data warehouse infrastructure. This role involves working closely with analysts, engineers, and other stakeholders to shape our data architecture, ensuring secure and efficient data pipelines, and enabling advanced analytics across the organization. The ideal candidate will have a strong background in data engineering, data warehousing, and ELT processes, along with a passion for optimizing data systems.

This is a remote position, with preference given to East Coast candidates.

Key Responsibilities:

• Design, develop, and maintain a scalable data warehouse/lakehouse environment.
• Design and implement ELT pipelines to ingest, transform, and deliver high-quality data for analytics and reporting, incorporating current best practices, such as “pipelines as code”.
• Ensure data security and compliance, including role-based access controls for security, encryption, masking, and governance best practices to ensure compliant handling of sensitive information.
• Optimize performance of data workflows and storage for cost efficiency and speed.
• Partner with engineers, analysts, and stakeholders to meet data needs; balance cost, performance, simplicity, and time-to-value while mentoring teams and documenting standards.
• Define and implement robust testing frameworks, enforce data contracts, and establish observability practices including lineage tracking, SLAs/SLOs, and incident response runbooks to maintain data integrity and trustworthiness.
• Monitor, troubleshoot, and resolve data & automation issues.
• Collaborate within an Agile-Scrum framework and develop comprehensive technical design documentation to ensure efficient and successful delivery.
• Serve as a trusted expert on organizational data domains, processes, and best practices.

Requirements:

• 5+ years of experience in data engineering and ELT with a focus on large-scale data platforms
• 3+ years of experience with Databricks
• Advanced proficiency in analytical SQL, including ANSI SQL, T-SQL, and Spark SQL
• Strong Python skills for data engineering
• Expertise in data modeling
• Hands-on experience with data quality and observability practices (tests, contracts, lineage tracking, alerts)
• Practical knowledge of orchestration tools and CI/CD concepts for data workflows
• Excellent communication and a track record of technical leadership and mentoring
• Strong understanding of integrating data solutions with AI and machine learning models
• Strong problem-solving skills and attention to detail.
• Experience with version control systems like Git preferred
• Strong understanding of data governance and best practices in data management, with hands-on experience using Unity Catalog
• Hands-on experience in designing and managing data pipelines using Delta Live Tables (DLT) on Databricks
• Streaming and ingestion tools, such as Kafka, Kinesis, Event Hubs, Debezium, or Fivetran
• DAX, LookML, dbt; Airflow/Dagster/Prefect, Terraform; Azure DevOps; Power BI/Looker/Tableau; GitHub CoPilot knowledge is a plus
• Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred

About Customer.io

Over 8,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

About the role

Hi, I'm Bill, VP of Operations at Customer.io. I'm looking for an Information Security Specialist to join our team.

As our first dedicated InfoSec hire, you'll be the go-to person for securing our organizational systems, data, and operations across a globally distributed, remote-first company. Reporting to the VP of Operations, you'll work closely with IT, Compliance, and Platform Security to protect customer data, maintain our compliance posture, and help the company adopt AI tools thoughtfully and securely. This is a experienced individual contributor role — you'll be hands-on with tooling and policy, not managing a team.

We're a company that embraces AI — we use it in our product and want our team to use it to do their best work. We need someone who sees AI as an opportunity to enable, not just a risk to lock down. You'll help us build practical guardrails that let people move fast with AI while protecting customer data and staying compliant. If your instinct is to ban first and ask questions later, this isn't the right fit. If you get excited about figuring out how to say "yes, and here's how we do it safely" — keep reading.

What we value

• Pragmatic security — You focus on real risk reduction, not perfection, and avoid slowing the business down unnecessarily.
• Enablement over restriction — You default to “yes, if…” and help teams adopt tools like AI safely and confidently.
• Ownership and autonomy — You take responsibility for your domain and can operate independently in a fast-moving environment.
• Clarity and usability — You create policies and guidance that are simple, practical, and actually followed.
• Cross-functional partnership — You build trust and work effectively across IT, Engineering, Legal, and GTM teams.
• Curiosity and adaptability — You stay current on evolving threats, especially in AI and SaaS environments.
• Calm under pressure — You bring structure and clear thinking during incidents and audits.
• High standards, right-sized — You balance quality with speed and scale appropriately for a growing company.

What you’ll do

• AI Governance & Enablement — Develop and maintain a practical framework for evaluating, approving, and securely deploying AI tools across the organization. Assess data exposure risks, establish acceptable use guidelines, and help teams adopt AI confidently — not fearfully.
• Vulnerability Management — Own our vulnerability management program — scanning, triaging, coordinating remediation, and tracking resolution across infrastructure, applications, and endpoints.
• Compliance — Support and improve our compliance posture (SOC 2, ISO 27001), including evidence collection, control monitoring, and audit support. Ensure AI usage aligns with our regulatory and contractual obligations.
• Incident Response — Lead security incident response — investigate alerts, coordinate containment, document root causes, and drive improvements.
• Security Tooling — Manage and tune security tooling (EDR, SIEM/logging, DLP, email security, identity and access management controls).
• Vendor & Third-Party Risk — Conduct security reviews of third-party vendors, SaaS integrations, and AI services — evaluating data handling, model training policies, and privacy commitments.
• Policy & Standards — Develop and maintain security policies, standards, and runbooks that are practical and right-sized for our environment — including clear, usable AI usage policies that people actually follow.
• Application Security Partnership — Partner with Platform Security and Engineering on application security topics — advising on secure architecture, reviewing configurations, and supporting penetration testing efforts.
• Security Awareness — Drive security awareness initiatives — phishing simulations, training programs, AI literacy education, and ongoing guidance for the team.
• Threat Intelligence — Monitor and assess emerging threats (including AI-driven attack vectors), and translate them into actionable recommendations for leadership.

What we're looking for

• 7+ years of experience in information security, cybersecurity, or a related technical discipline.
• A pragmatic, enabling mindset toward AI — you understand the risks but you're not reflexively restrictive. You've thought critically about how organizations can use AI tools like LLMs, coding assistants, and automation responsibly.
• Hands-on experience with compliance frameworks (SOC 2, ISO 27001) — you've been through audits and know how to keep controls healthy.
• Strong knowledge of cloud security fundamentals (AWS, GCP, or similar), endpoint protection, and identity/access management.
• Experience with security tooling — EDR, SIEM, vulnerability scanners, DLP, and email security platforms.
• Solid understanding of incident response processes and the ability to stay calm under pressure.
• Familiarity with SaaS environments, remote-first operations, and the security challenges that come with them.
• Strong written communication skills — you can write a clear policy, a concise incident report, and a Slack message that people actually read.
• Self-starter mentality — you're comfortable working autonomously and prioritizing across competing demands.
• Experience evaluating AI/ML tools for data privacy and security risks is a strong plus.
• Experience in vendor risk assessment and third-party security reviews.
• Security certifications (CISSP, CISM, CompTIA Security+, or similar) are a plus but not required.

Compensation & Benefits

We believe in transparency. Starting salary for this role is $151,000 to $170,000 (or equivalent in local currency) depending on experience and subject to market rate adjustment.

We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

See full benefits here →

Our Process

No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.

• 30-minute call with Recruiter
• 45-minute video call with Hiring Manager
• 3 x 30-minute video calls with Cross-Functional Partners (IT, Compliance, Platform Security)
• 45-minute Case & Case Review Call with Team

All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.

Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.

Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io.

Join us!

Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.

Position Summary:

The Senior Manager, Quality Assurance, Drug Product focus, will report to the Director, Quality Assurance. The Senior Manager is responsible for collaborating with cross-functional teams and external partners to ensure both clinical and commercial Drug Products and Devices meet regulatory requirements and internal Vera standards.

Responsibilities:

• Responsible for quality oversight of biologics sterile drug product (DP) manufacturing and combination products, including design control and Design History File (DHF) requirements.
• Responsible for implementing strategies and tactics to promote and maintain GxP compliance.
• Lead quality aspects of and provide quality support on DP tech transfers.
• Liaise with CMO Quality partners to communicate QA policy and procedures.
• Collaborate with contract manufacturers and internal stakeholders to address deviations/ investigations and compliance issues.
• Responsible for material disposition of commercial and clinical DP/ combination products.
• Review executed batch records and associated documentation for material disposition.
• Review and approve GMP documentation such as master batch records, deviations, change controls, specifications, and various other protocol and reports to support GMP production.
• Review and approve validation protocols and reports such as process validation, shipping validation, cleaning validation, etc.
• Provides assistance during both internal and regulatory agency audits as required
  Perform Person-in-Plant duties, as required.
• Participate in Material Review Board as required.
• Helps define and implement appropriate quality standards/specification, methods, systems, and metrics for clinical and commercial quality operations.
• Act as the Quality representative on assigned product teams to advocate compliance and quality assurance.
• Lead for Quality Agreement with external partners.
• Support product lifecycle and continued process verification.
• Availability for 10-20% travel, both domestically and internationally.

Qualifications:

• Bachelor’s degree in biomedical engineering, chemical engineering, pharmaceutical sciences, or a related field. Advanced degree preferred.
• Minimum 10+ years of experience in a GMP Quality, Compliance, and/or Regulatory setting.
• Minimum 6+ years in a GMP QA role, with a preference for direct experience in biologics sterile DP manufacturing/aseptic processing including vials and prefilled syringes/autoinjectors.
• Excellent written and verbal communication skills, including a demonstrated ability to effectively communicate in a project team environment, within department, among functional groups and among external collaborators.
• Innovative skills with problem solving and peer influence.
• In-depth knowledge of FDA, ISO, EMA, GMP and ICH quality systems and regulatory requirements.
• Experience of working with external partners.
• Strong attention to detail is a must.
• Excellent interpersonal, written and oral communication skills.
• Outstanding organizational skills.
• Ability to operate in a fast-paced, multi-disciplinary industrial environment.
• Capable and comfortable with normally receiving no instructions on routine work and general instructions on new assignments.
• Familiar with global medical device/combination products standards such as 21 CFR Parts 803, 806, and 820, ISO 13485, and EU MDR is a plus.

The TMF Manager will report to the Executive Director, Clinical Quality Assurance and will support the quality and integrity of the Trial Master File (TMF) and electronic Trial Master File (eTMF) across clinical programs. This role helps ensure clinical trial documentation is complete, accurate, and maintained in accordance with regulatory requirements and industry standards throughout the clinical trial lifecycle.

The Clinical Quality Assurance organization partners with Clinical Development and cross-functional stakeholders to promote and maintain high-quality clinical research practices across the drug development lifecycle. The function provides independent oversight to ensure clinical trials are conducted in compliance with global regulatory requirements and that the organization maintains continuous inspection readiness.

This role provides oversight of Trial Master File management to ensure clinical trial documentation is organized, complete, and maintained in a state of continuous inspection readiness for our Vera studies. The individual partners with study teams, functional document owners, and system users to monitor TMF health, identify documentation gaps, and support effective TMF management throughout the lifecycle of clinical studies.

The position also serves as the eTMF system administrator and collaborates with Clinical Quality Assurance leadership to support system governance, implement improvements through appropriate change control processes, and provide training and guidance to study teams and functional stakeholders.

The role operates with a high degree of independence in monitoring TMF quality and completeness while working closely with cross-functional teams to ensure documentation practices align with regulatory expectations and organizational procedures.

Responsibilities:

• Provide oversight of Trial Master File management across clinical development programs and functions. The position partners closely with Clinical Operations, Clinical Supply Chain, Data Management, Pharmacovigilance, Regulatory Affairs, and other development functions to ensure essential clinical documentation is appropriately maintained within the TMF. Partner with study teams, functional document owners, and system users to facilitate periodic TMF health discussions and ensure alignment on TMF quality and completeness expectations.
• Interface with CROs and external vendors responsible for TMF activities and contributes to maintaining TMF inspection readiness across the organization. In addition, the position supports TMF lifecycle activities including study start-up planning, ongoing TMF maintenance, study closeout, and TMF archival in accordance with regulatory and company retention requirements.
• Contribute to establishing and maintaining consistent TMF management practices across studies and programs to support alignment with regulatory expectations and industry best practices.
• Conduct routine TMF health reviews and collaborate with study teams and document content owners to identify documentation gaps and ensure appropriate remediation.
• Oversee quality, completeness, and timeliness of Trial Master File (TMF/eTMF) documentation across clinical studies, ensuring appropriate governance of TMF practices across study teams and functional document owners.
• Develop and track eTMF metrics for studies and communicate trends or issues identified to study teams and management
• Serve as the eTMF system administrator, supporting user access management, system configuration support, troubleshooting, and ongoing optimization of system functionality to support TMF quality and inspection readiness.
• Support regulatory inspections and internal audits involving TMF records and management, including providing eTMF navigation and demonstration of TMF document structure and audit trail traceability.
• Collaborate with the Head of Clinical Quality Assurance and system users to identify opportunities to improve TMF processes, system functionality, and inspection readiness practices.
• Work with the eTMF system owner and IT or system support teams to implement system improvements in accordance with required change control and validation procedures.

 Qualifications:

• Bachelor’s degree plus 8 Years experience in life sciences, pharmacy, or related scientific discipline or commensurate work experience managing TMFs.
• Pharmaceutical, biotechnology, or CRO experience with direct involvement in Trial Master File management desired.
• Strong knowledge of regulatory requirements and industry expectations related to clinical trial documentation and Trial Master File management.
• Trial Master File (TMF) oversight and electronic TMF systems.
• Clinical trial documentation requirements and the TMF Reference Model.
• TMF health review and document completeness monitoring.
• Regulatory inspection readiness and inspection support.
• Cross-functional collaboration with clinical development functions.
• Working knowledge of global Good Clinical Practice (GCP) requirements and regulatory expectations for clinical trial documentation.
• Experience contributing to:
  • TMF process improvement initiatives
  • eTMF system administration or system governance
  • TMF metrics development and monitoring
  • TMF closeout and archival processes
• Experience working with CROs or vendors responsible for TMF activities.

Locum Psychiatrists – Remote Adult ADHD Assessments (Right to Choose Provider)

Fully Remote | Flexible Hours | Up to 7 Days per Week

Are you an experienced psychiatrist looking for flexible, remote work with a meaningful impact? Our Right to Choose ADHD service is expanding, and we’re seeking skilled Locum Psychiatrists to join our growing clinical team.

About the Role

You will conduct remote ADHD assessments for NHS Right to Choose patients, delivering high‑quality, evidence‑based diagnostic evaluations. This is a fully remote position offering complete flexibility — work any number of days per week, including weekends, to suit your schedule.

What We’re Looking For

We welcome applications from psychiatrists who can demonstrate:

• Minimum 6 months’ experience independently conducting ADHD assessments in adults

• Strong working knowledge of ADHD diagnostic frameworks and NICE guidelines

• Ideally UKAAN training or equivalent structured ADHD assessment training

• Excellent clinical judgement and clear, concise report‑writing skills

• GMC registration with a licence to practise

• Professional indemnity cover

Why Join Us?

• Work 7 days per week if you choose — complete control over your schedule

• Fully remote assessments with robust administrative and clinical support

• Competitive locum rates

• Streamlined processes and digital systems to minimise admin burden

• Opportunity to contribute to a high‑quality, patient‑centred ADHD service

The Software Engineer II is a mid-level engineering role responsible for the design, development, maintenance, and enhancement of software applications and systems. This role operates with a high degree of autonomy on development and maintenance activities while collaborating cross-functionally to deliver reliable, scalable, and high-quality solutions. The engineer contributes to innovation, process improvement, and technical excellence across the organization.

Software Development & Delivery

• Design, develop, test, debug, and maintain software applications and systems.
• Participate in the full software development lifecycle (SDLC), including requirements analysis, design, development, testing, and deployment.
• Implement enhancements, upgrades, and patches to existing applications.
• Diagnose and resolve system defects, performance issues, and production incidents.
• Ensure application performance, reliability, and quality standards are met.

Technical Execution & Innovation

• Contribute to continuous improvement through research and application of new and existing technologies.
• Participate in proof-of-concept (POC) efforts to evaluate solutions supporting business and technology initiatives.
• Support enterprise application portfolio strategies and modernization efforts.
• Create, maintain, and enhance reusable components and packages (e.g., NuGet, NPM).

Collaboration & Cross-Functional Support

• Work closely with cross-functional teams to gather requirements, analyze user needs, and deliver effective solutions.
• Collaborate with DevOps teams to improve system stability through CI/CD pipelines and automation.
• Partner with team members and stakeholders to support project planning, problem-solving, and execution.
• Provide guidance and feedback to junior engineers and contribute to team knowledge sharing.

Operational Support & Continuous Improvement

• Maintain and support existing applications, ensuring ongoing stability and performance.
• Respond to inquiries, issues, and service requests in a timely and professional manner.
• Identify opportunities to improve development processes, tools, and team effectiveness.
• Contribute to enhancing development capabilities and engineering best practices across teams.

Qualifications

Professional Background

• Bachelor’s degree in Computer Science, Information Technology, or related technical field (or equivalent experience).
• 2–4 years of experience in software development, analysis, and coding.

Technical Skills

• Strong understanding of software development lifecycle (SDLC) and project lifecycle principles.
• Proficiency in one or more programming languages and modern development frameworks.
• Experience with web technologies, APIs, and/or scripting tools.
• Familiarity with DevOps practices, CI/CD pipelines, and version control systems.

Core Competencies

Problem Solving & Analytical Thinking

• Ability to diagnose issues, analyze requirements, and deliver effective solutions.

Collaboration & Communication

• Strong teamwork skills with the ability to communicate effectively with technical and non-technical stakeholders.
• Professional communication when working with business partners and external vendors.

Ownership & Execution

• Capable of working independently on assigned tasks while contributing to team goals.
• Takes accountability for delivering high-quality work on time.

Continuous Learning & Mentorship

• Actively develops technical skills and stays current with emerging technologies.
• Supports and mentors less experienced team members.

Pay Range:

• $76,600.00 - $106,450.00  

Salary is commensurate to experience, location, etc.

#VIZI

#LI-LM1

Position Summary:

The Statistical Programmer Contractor is responsible for developing, validating, and maintaining SAS programming deliverables to support clinical study analysis and reporting. This role collaborates closely with Biostatistics and other cross-functional team members to produce high-quality, compliant datasets, tables, listings, and figures while ensuring adherence to project timelines, SOPs, regulatory requirements, and CDISC standards.

Responsibilities:

• Program and validate tables, listings, figures, and derived datasets using SAS.
• Develop SDTM and ADaM datasets and supporting documentation.
• Prepare and review mapping specifications and annotated case report forms (CRFs).
• Perform quality control and validation activities for programming deliverables.
• Collaborate with study team members to identify, investigate, and resolve data and output issues.
• Review study documents and provide input to improve programming quality, efficiency, and consistency.
• Maintain complete, accurate, and audit-/inspection-ready programming documentation.
• Communicate project status, risks, issues, and timeline impacts clearly to stakeholders.

 Qualifications:

• Bachelor’s degree required; Master’s degree preferred in Statistics, Biostatistics, Mathematics, Computer Science, or a related field.
• Minimum of 10 years of relevant statistical programming experience within the pharmaceutical, biotechnology, or CRO industry.
• Phase 3 and regulatory submission experience preferred.
• Strong SAS programming skills, with experience developing SDTM, ADaM, tables, listings, and figures.
• Strong knowledge of clinical trial processes, regulatory requirements, and programming documentation.
• High attention to detail, with strong analytical, problem-solving, and communication skills.

Job Title: Senior Publications Manager         

Location: Remote          

Role Overview: We are looking for a Senior Publications Manager to lead publication planning and execution across our clinical and scientific programs. This role will be responsible for driving high-quality, timely development of manuscripts, abstracts, posters, and related scientific communications in close partnership with internal cross-functional teams and external medical writing vendors.

This is a highly collaborative, hands-on role for someone who understands the strategic importance of publications in biotech and can manage multiple deliverables across a fast-moving environment. The right person will be comfortable building processes, partnering with subject matter experts, and ensuring scientific outputs are accurate, compliant, and aligned with broader medical affairs and development objectives.

This role is ideal for someone who enjoys both strategy and execution and is excited to help build the publications function within a growing biotech company.

Key Responsibilities: 

Publications Strategy and Planning

• Lead development and execution of publication plans aligned with company strategy, clinical milestones, and medical affairs objectives
• Partner with Medical Affairs, Clinical Development, Biostatistics, Regulatory, and other internal stakeholders to identify publication opportunities and priorities
• Help define publication strategy across manuscripts, abstracts, posters, congress presentations, and other scientific outputs
• Maintain visibility into timelines, dependencies, and milestone-driven deliverables across programs
• Track relevant congress deadlines and publication opportunities to support proactive planning

Publication Development and Execution

• Manage end-to-end development of scientific publications, including:
• manuscripts
• review articles
• abstracts
• posters
• oral presentations
• encore materials, as appropriate
• Coordinate author review, internal review, and approval workflows to support on-time delivery
• Ensure materials accurately reflect scientific data and are consistent with agreed messaging and publication objectives
• Partner with internal subject matter experts to shape content direction, interpret data, and resolve comments efficiently
• Support preparation for scientific congresses by driving abstract and poster development from concept through final delivery
• Oversee publication timelines, status trackers, and document version control

Vendor and Agency Management

• Serve as the primary point of contact for external medical writing vendors and publications agencies
• Manage vendor scope, timelines, budgets, and deliverable quality
• Provide clear direction and feedback to vendors to ensure content meets scientific, stylistic, and strategic expectations
• Review drafts critically for scientific accuracy, clarity, completeness, and consistency
• Help establish productive, scalable ways of working with external writing partners
• Monitor vendor performance and help identify opportunities to improve efficiency, quality, and collaboration

Process and Compliance

• Help build and refine publications processes
• Ensure publication activities are conducted in accordance with internal policies, publication standards, and applicable industry guidelines
• Support documentation of publication decisions, authorship rationale, and review history as needed
• Contribute to publication governance, tracking, and planning tools that improve transparency and execution
• Promote high standards for scientific integrity, authorship practices, and publication quality

Qualifications:

• Required BA/BS in related discipline, a combination of relevant education and applicable job experience may be considered
• Advanced degree in life sciences preferred

• Experience in the dermatology or immunology therapeutic areas highly preferred.
• 5+ years of relevant experience in publications, medical affairs, scientific communications, or medical writing within biotech, pharma, or a medical communications environment
• Knowledge of ICMJE recommendations, Good Publication Practice guidelines, and standard publication planning processes.
• Strong experience managing scientific publications, including manuscripts, abstracts, and posters
• Demonstrated experience working with and managing external medical writing vendors or publications agencies
• Strong understanding of publication planning, congress execution, and scientific data communication
• Excellent project management skills with the ability to manage multiple complex deliverables simultaneously
• Strong written and verbal communication skills, including the ability to provide thoughtful editorial and strategic feedback
• High attention to detail and commitment to scientific accuracy, quality, and compliance
• Ability to work cross-functionally and build strong relationships in a collaborative, fast-paced environment
• Ability to operate with autonomy and help build processes where structure is still evolving
• The ability to travel twice yearly to company all hands meetings and optionally to scientific conferences where presence is of value

Compensation:

• An appropriate financial package will be developed for the successful candidate to include a competitive base salary and equity, with a performance-related bonus opportunity.
• The anticipated salary range for candidates, who will work remotely is $161,000 to $187,000. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Oruka is a multi-state employer and this salary range may not reflect positions that work in other states.

We're looking forward to hearing how you can contribute to our team and mission. Join us in shaping the future of our company and making a real impact every day.

Iovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. We are pioneering a transformational approach to treating cancer by harnessing the ability of the human immune system to recognize and attack diverse cancer cells in each patient. The Iovance TIL platform has demonstrated promising clinical data across multiple solid tumors. We are committed to continuous innovation in cell therapy, including gene-edited cell therapy, which may be a promising option for patients with cancer.

Overview

The Sr. Manager, Protein Sciences (Downstream) is an experienced manufacturing and processing subject matter expert responsible for managing Iovance’s GMP manufacturing operations and contracted manufacturing operations centered on protein production and characterization, with a focus on downstream process, including drug product formulation, fill, and lyophilization. S/He will actively collaborate with Process Development, Analytical Development,  Manufacturing, Quality Control, Quality, Supply Chain, and Regulatory functions, with a focus on ex-US manufacturing operations.

This position will report to the head of Protein Sciences, and involves planning, coordinating, and overseeing contract manufacturing and development services for Iovance products through the product life cycle. Oversight includes process development, transfer, scaleup, validation, improvements (COGS), and studies supporting technical changes/improvements. This position will also provide necessary leadership to support CMC product teams and/or lead subteams, manage technical information/data flows, manage project milestones, support audits, and assist in qualification, validation, and regulatory filing activities. Additionally, this position will be responsible for manufacturing data management for selected clinical/commercial products.  

Responsibilities

• Subject matter expert in protein purification, drug product formulation, fill, and lyophilization.
• Manage and/or support knowledge management (including product, process, and analytical)
• Manage and/or support process, analytical, microbial control strategy development and implementation, and risk assessment and mitigation.
• Build and support long term business relationships with key Contract Manufacturing Organizations in support of flexible and efficient supply chains.
• Manage and/or support technical transfer and technical/COGS improvement projects. Ensure effective stakeholder engagement and ensure on-time and in-budget delivery.
• Support regulatory CMC and registrational activities for clinical/commercial products as required, with a focus on ex-US.
• Liaise with Quality/Supply Chain on product disposition and ensure continuous alignment with quality/supply chain systems requirements. Support technical investigations, deviations and CAPAs as required. Support and participate in site audits, as required.
• Manage and/or support hiring and development of staff, as required.
• Ensure CMO site operational readiness for manufacturing campaigns/process transfer/change controls/validations; including facilities, equipment, documentation, training.
• Utilize strong operational excellence / lean principles, business acumen, quality-mindedness, and excellent communication skills to develop streamlined, efficient, and robust systems.

Required Experience

• A minimum of 9 years of related experience with a Bachelor's degree; or 7 years and a Master's degree; or a PhD with 4 years experience in a relevant Life Science discipline or equivalent in work experience.
• In-depth understanding of protein purification, characterization, drug product formulation, fill and lyophilization. Good understanding of protein expression, cell culture processing, and QC methods is a plus.
• Strong prior operational experience preferably in a direct role in a GMP manufacturing environment, with interfaces to Supply Chain, Quality and Regulatory functions, with commensurate experience supporting internationally licensed products.
• Direct experience managing contract development/manufacturing organizations (CDMOs), with focus on aseptic operations and commercial manufacturing, is preferred.
• Must possess a thorough understanding of biotherapeutics manufacturing.
• Demonstrated business and commercial focus with awareness of customer/patient-centric issues.
• Experience working in a global business environment across multiple time zones.
• Self-starter, possessing strong verbal and written communication skills.
• Ability/willingness to travel globally for extended periods, based on business needs.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made upon request to enable individuals to perform essential functions. Please contact Human Resources to request an accommodation.

Physical Demands and Activities Required

• Must be able to remain in a stationary position standing or sitting for prolonged periods of time.
• Must be able to work on a tablet or computer for 80% of a typical working day.
• Must be able to move and lift 15 pounds.
• Wear proper personal protective equipment when in the warehouse, laboratory setting, i.e., safety glasses, lab coats, and closed-toed shoes.

Mental

• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion.
• Ability to handle work-related stress.
• Ability to handle multiple priorities simultaneously.
• Ability to meet deadlines.

Work Environment

• This position will work in both an office and a manufacturing setting.
• Potential exposure to noise, equipment hazards and strong odors.

#LI-onsite

Iovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. We are pioneering a transformational approach to treating cancer by harnessing the ability of the human immune system to recognize and attack diverse cancer cells in each patient. The Iovance TIL platform has demonstrated promising clinical data across multiple solid tumors. We are committed to continuous innovation in cell therapy, including gene-edited cell therapy, which may be a promising option for patients with cancer.

Overview

The Sr. Manager, Protein Sciences (Upstream) is an experienced manufacturing and processing subject matter expert responsible for managing Iovance’s GMP manufacturing operations and contracted manufacturing operations centered on protein production and characterization, with a focus on upstream process. S/He will actively collaborate with Process Development, Analytical Development,  Manufacturing, Quality Control, Quality, Supply Chain, and Regulatory functions, with a focus on ex-US manufacturing operations.

This position will report to the head of Protein Sciences, and involves planning, coordinating, and overseeing contract manufacturing and development services for Iovance products through the product life cycle. Activities requiring oversight include process development, transfer, scaleup, validation, improvements (COGS), and studies supporting technical changes/improvements. This position will also provide necessary leadership to support CMC product teams and/or lead subteams, manage technical information/data flows, manage project milestones, support audits, and assist in qualification, validation, and regulatory filing activities. Additionally, this position will be responsible for manufacturing data management for selected clinical/commercial products.  

Responsibilities

• Subject matter expert in diverse molecular biology, protein expression, and biochemistry. An understanding of analytical methods is preferred.
• Manage and/or support knowledge management (including product, process, and analytical)
• Manage and/or support process, analytical, microbial control strategy development and implementation, and risk assessment and mitigation.
• Build and support long term business relationships with key Contract Manufacturing Organizations in support of flexible and efficient supply chains.
• Manage and/or support technical transfer and technical/COGS improvement projects. Ensure effective stakeholder engagement and ensure on-time and in-budget delivery.
• Support regulatory CMC and registrational activities for clinical/commercial products as required, with a focus on ex-US.
• Liaise with Quality/Supply Chain on product disposition and ensure continuous alignment with quality/supply chain systems requirements. Support technical investigations, deviations and CAPAs as required. Support and participate in site audits, as required.
• Manage and/or support hiring and development of staff, as required.
• Ensure CMO site operational readiness for manufacturing campaigns/process transfer/change controls/validations; including facilities, equipment, documentation, training.
• Utilize strong operational excellence / lean principles, business acumen, quality-mindedness, and excellent communication skills to develop streamlined, efficient, and robust systems.

Required Experience

• A minimum of 9 years of related experience with a Bachelor's degree; or 7 years and a Master's degree; or a PhD with 4 years experience in a relevant Life Science discipline or equivalent in work experience.
• In-depth understanding of protein expression and characterization. Good understanding of purification and QC methods is a plus.
• Strong prior operational experience preferably in a direct role in a GMP manufacturing environment, with interfaces to Supply Chain, Quality and Regulatory functions, with commensurate experience supporting internationally licensed products.
• Direct experience managing contract development/manufacturing organizations (CDMOs), with focus on aseptic operations and commercial manufacturing, is preferred.
• Must possess a thorough understanding of biotherapeutics manufacturing.
• Demonstrated business and commercial focus with awareness of customer/patient-centric issues.
• Experience working in a global business environment across multiple time zones.
• Self-starter, possessing strong verbal and written communication skills.
• Ability/willingness to travel globally for extended periods, based on business needs.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made upon request to enable individuals to perform essential functions. Please contact Human Resources to request an accommodation.

Physical Demands and Activities Required

• Must be able to remain in a stationary position standing or sitting for prolonged periods of time.
• Must be able to work on a tablet or computer for 80% of a typical working day.
• Must be able to move and lift 15 pounds.
• Wear proper personal protective equipment when in the warehouse, laboratory setting, i.e., safety glasses, lab coats, and closed-toed shoes.

Mental

• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion.
• Ability to handle work-related stress.
• Ability to handle multiple priorities simultaneously.
• Ability to meet deadlines.

Work Environment

• This position will work in both an office and a manufacturing setting.
• Potential exposure to noise, equipment hazards and strong odors.

#LI-onsite

Mark43’s mission is to empower communities and their agencies with cutting-edge technologies that improve safety and quality of life for all. We build powerful, scalable, and user-friendly software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team.

We are seeking a high-energy, motivated Sales Development Representative (SDR) to join our growing sales team. This role plays a critical part in fueling our pipeline by generating and qualifying leads in support of our Volume Account Executives. This is a high-activity, high-impact role—perfect for someone who thrives on outbound calls, fast sales cycles, and goal-oriented execution.

What You'll Do:

• Execute consistent, high-quality outbound outreach via phone, email, and social channels to identify, engage, and qualify public safety agencies.
• Proactively research and prospect into new agencies to drive awareness and generate pipeline within assigned territories.
• Engage inbound leads professionally and efficiently, assessing fit and coordinating timely handoff to Account Executives.
• Collaborate closely with AEs to align on messaging, territory strategy, and lead prioritization.
• Work with Marketing to support campaigns, lead follow-up, and outbound call blitzes tied to events or content launches.
• Maintain accurate lead data, outreach progress, and notes in Salesforce and your sales engagement platform.
• Develop a strong understanding of Mark43’s value proposition and product capabilities to effectively position solutions in early conversations.
• Meet and exceed activity- and meeting-based goals as part of a fast-moving, high-accountability SDR team.
• Deliver a positive, informed, and professional early experience for all prospective customers you engage.

What You'll Need:

• 1–3 years of Sales Development or inside sales experience—preferably in a SaaS or high-volume environment.
• Proven history of meeting/activity-based quotas
• Strong verbal and written communicator—confident in high-frequency cold calling.
• Experience with Salesforce and a modern sales engagement tool
• Self-starter mindset with strong organizational skills and results orientation.
• Ability to thrive in a fast-paced, metrics-driven role.
• Interest in public sector or government technology is advantageous but not required.
• Bachelor’s degree preferred.

Preferred Software Experience (a bonus, but not required):

• CRM platforms such as Salesforce for lead management and pipeline tracking
• Sales engagement tools for sequencing, outreach, and activity logging
• Collaboration tools for internal communication and team coordination
• LinkedIn and other prospecting tools for research and lead sourcing
• Real-time engagement or chat tools for inbound lead response

What We Offer:

• Comprehensive career development with a focus on building frontline sales skills and knowledge of the public sector.
• Responsibility for contributing to mission-critical software that supports first responders and government agencies.
• A collaborative and supportive team environment, working closely with Account Executives, Marketing, Communications, and Customer Success teams.
• Opportunities for career growth in an environment that celebrates your achievements.
• Exposure to enterprise software products and government sales best practices.
• Direct mentorship and support from experienced sales leaders.
• A team that values your input and fosters a culture of innovation and excellence.
• A workplace dedicated to enhancing public safety through impactful software solutions.

Join us and be a part of a mission-driven team that is making a real difference in the communities we serve. If you are passionate about technology, motivated by challenge, and driven to make an impact, we’d love to hear from you!

Job Summary

The Senior Middle Office Analyst will support the onboarding, validation, and ongoing data integrity of F&G’s $70+ billion investment portfolio. This role is primarily responsible for ensuring that new and existing investments fixed income securities are accurately set up, maintained, and reconciled within the firm’s accounting system of record.

The position partners closely with external asset managers and internal teams including Investment Accounting, FP&A, Tax, and Investment Strategy to investigate and resolve data discrepancies, support reporting accuracy, and maintain high-quality investment data throughout the trade lifecycle. This role reports to the Manager, Middle Office and contributes to process improvements across onboarding and reconciliation workflows.

Duties and Responsibilities

• Support the end-to-end investment onboarding process, with a focus on public and private fixed income securities
• Review and validate Security Master data for new investments, ensuring accurate setup and proper data flow into the accounting system
• Perform detailed reconciliations between external managers, custodians, and the accounting system to ensure completeness and accuracy of positions, cash flows, and security attributes
• Investigate and resolve data breaks, discrepancies, and exceptions in a timely manner, coordinating across internal and external stakeholders
• Maintain oversight of investment data quality, including monitoring and validating key attributes such as asset grouping and statutory accounting classifications.
• Assist with quarterly valuation support for private fixed income securities, including data validation and variance analysis
• Respond to ad-hoc requests from internal stakeholders with a focus on data accuracy and completeness
• Identify and implement process improvements to enhance efficiency, transparency, and control within onboarding and reconciliation processes
• Partner with team members to ensure cross-training and consistent execution of core middle office functions

Experience and Education Requirements

• Bachelor’s degree in Finance, Accounting, Economics, or Business
• 3–7 years of relevant experience in middle office, investment operations, or investment accounting (insurance or asset management preferred)
• Strong understanding of fixed income instruments and how they are represented within accounting or investment systems
• Hands-on experience with investment onboarding, security master data, and reconciliation processes
• Experience with Clearwater Analytics or similar investment accounting platforms preferred
• Experience with data analysis tools or business intelligence platforms is a plus

Skills and Abilities

• Strong attention to detail with a focus on data accuracy and integrity
• Solid understanding of the fixed income investment lifecycle, including trade capture, settlement, valuation, and reporting
• Proven ability to investigate discrepancies and resolve complex data issues
• Ability to manage multiple priorities in a fast-paced environment
• Effective communicator with the ability to collaborate across teams and with external partners
• Process-oriented mindset with a focus on continuous improvement and operational efficiency
• Self-motivated and able to work both independently and within a team environment
• Understanding of how investment data impacts downstream consumers including accounting, reporting, and analytics

Other Requirements

• Perform other duties and special projects as assigned
• Regular and punctual attendance
• Some travel may be required (less than 10%)

#LI-JB1

#LI-Remote

About the Role 

We’re looking for a highly motivated, analytical Sales Operations Specialist to join our growing team. This role sits within Revenue Operations and partners closely with Sales, Sales Enablement, Marketing, IT, Finance, and Customer Experience to improve operational efficiency, strengthen data integrity, and scale our revenue systems. You’ll be a hands-on Salesforce power user/admin who also loves connecting systems, improving processes, and applying automation/AI to help teams sell smarter. 

This is an ideal role for someone who is detail-oriented, curious, and eager to build best-in-class workflows and reporting across a modern GTM tech stack. 

What You’ll Do  

Lead CRM Data Hygiene & Governance 

• Drive ongoing data hygiene efforts including de-duplication, enrichment, lifecycle management, and compliance. 
• Establish and maintain data standards, field definitions, and operational guardrails in partnership with cross-functional teams. 
• Ensure pricing, products, and contract-related records are accurate and accessible for leadership. 

Drive CRM, Automation, and AI Improvements that Move the Needle 

• Support Salesforce workflows, automations, and user experiences that increase seller productivity and data quality. 
• Identify high-impact opportunities for AI-enabled enhancements (e.g., routing, enrichment, activity capture, pipeline hygiene, forecasting support). 
• Partner with stakeholders to translate business needs into scalable system solutions. 
• Support integration troubleshooting, monitoring, and documentation to ensure reliable data flow and clean handoffs between systems. 

Build Reporting, Insights, and Operational Confidence 

• Create and enhance Salesforce reports and dashboards to support pipeline visibility, activity tracking, funnel performance, and operational KPIs. 
• Support BI workflows and stakeholder reporting needs (e.g., Power BI). 
• Collaborate with data teams on data transformations/queries as needed (SQL-heavy environment). 

Project & Change Management + Enablement Partnership 

• Drive planning, prioritization, and delivery of RevOps system projects and enhancements. 
• Partner with Sales Enablement to monitor adoption, launch improvements, and deliver training and communications. 
• Build and maintain process documentation, tool training materials, and integration documentation. 
• Support user onboarding/offboarding across the revenue tech stack and maintain internal knowledge articles. 

Additional Revenue Operations Support 

• Maintain pricing and contract records in Salesforce and systems like LinkSquares (and/or DocuSign). 
• Perform other Revenue Operations and data-related tasks as needed.  

What You’ll Bring (Requirements) 

• 3+ years in a Revenue Operations / Sales Operations function with a focus on systems, process, and business operations. 
• Salesforce Administrator experience (3+ years) including configuration, customization, automations/flows, reports, dashboards, and security/access fundamentals. 
• 1 to 3 years of experience using AI tools (Clay, ChatGPT/Claude) to automate go to market tasks and build agentic workflows.
• Strong working knowledge of Salesforce Sales Cloud (bonus for Revenue Cloud and/or Service Cloud). 
• Strong working knowledge of SQL (comfort writing queries to validate, troubleshoot, and analyze GTM data). 
• Strong proficiency with Excel (advanced formulas, pivot tables, data visualization). 
• Experience supporting and/or owning system integrations (APIs, middleware concepts, data mapping, sync behavior, error handling). 
• Experience with BI and reporting tools such as Power BI (or equivalent). 
• Strong project management skills: scoping, prioritization, documentation, stakeholder alignment, and execution. 
• Excellent interpersonal and communication skills, able to explain technical concepts to non-technical stakeholders. 
• Ability to thrive in a fast-paced environment with multiple priorities and evolving requirements. 
• A builder mindset: curiosity, strong ownership, and a passion for learning new technologies.  

Preferred Qualifications (Nice-to-Have) 

• Experience with Databricks (or modern data platforms/warehouses). 
• Experience with SOQL tooling and admin accelerators (e.g., Salesforce Inspector, Workbench, AppExchange tools). 
• Familiarity with data enrichment and routing best practices.  

What Success Looks Like 

• Salesforce is trusted: cleaner data, fewer duplicates, consistent definitions, and better governance. 
• The revenue tech stack “just works”: integrations are stable, documented, and easy to troubleshoot. 
• Sellers and leaders have clear visibility: dashboards and reporting are adopted and actionable. 

The position

You'll be joining a team of engineers across Frontend, Backend, SRE and QA. We're organised into cross-functional development teams assigned to specific verticals.

This role is open for several teams, and we will define the exact team that you will be joining during the interview process based on the business needs and your preferences.

Regardless of the specific team, you will be working on building tools, APIs and integrations for one of our products.

Our backend is built with Elixir and Phoenix, with a Postgres database. We use React and Nextjs for our front-end. Gitlab is used as a version control tool, issue tracker and a CI/CD solution. Our applications are hosted on AWS. We fully rely on our CI for deployments and deploy multiple times per day.

What this job can offer you

• Complex and meaningful challenges — solving them will enable people and businesses to live and operate in any country of the world.
• Opportunity to have a significant impact on the business — we are still very early in our journey as a company, and each change you make today is amplified by the company's growth.
• A lot of freedom to organize your work and life — you are not bound to daily standups, recurring meetings or other ceremonies.
• Competitive salary, stock options, flexible paid time off, and a set of perks and benefits.
• A supportive and kind work environment where we would like you to challenge the dogmas and pursue innovation!
• Strong team of experienced engineers who will support and facilitate your professional growth.

What you bring

Must have (professional experience):

• Strong engineering fundamentals and a track record of shipping production systems that are secure, reliable, and scalable.
• Practical experience designing or adopting agentic/automation workflows (or comparable systems) and improving them through iteration.
• Ability to think in systems: define specs clearly, break down plans, instrument verification, and close the loop on quality.
• Postgres (or similar).
• CI/CD (GitLab, Github, Jenkins or similar).

Nice to have

• Kubernetes
• Docker
• AWS
• Nextjs
• React/Vue/Angular

Key Responsibilities

• Lead the development of major team-scoped projects, participate in cross-team initiatives for Remote's HR and Payroll products.
• Actively participate in product work in the team: provide feedback, suggest solutions to the problems. Use technical insights and expertise to suggest product improvements.
• Maintain good understanding of the team’s domain, both from product and engineering sides.
• Provide feedback on code reviews.
• Contribute to the shared codebase.
• Debug and solve technical and business issues.
• Participate in non-team activities, such as support rotations, hiring process, RFC discussions, etc.
• Mentor and provide guidance to other engineers.
• Investigate, propose and participate in implementation of improvements to our platform.
• Implement interfaces with performance, accessibility, and API design in mind.
• Redesign how engineering work ships with autonomous agents as the default execution layer
• Propose and operationalize agentic workflows end-to-end (spec → plan → execute → verify) to deliver outcomes faster.
• Build reusable agentic workflows and primitives in the codebase so teams can apply them repeatedly across domains.
• Use verification loops (tests, checks, evals, guardrails) to ensure results are correct, secure, reliable, and scalable.

Practicals

• Reporting line: Engineering Team Leader
• Team: Engineering
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

1. Interview with our recruiter
2. Interview with an Engineering Leader
3. (async) Code exercise and review
4. Interview with members of the engineering team
5. Bar Raiser Interview
6. Executive Interview with VP of Engineering
7. Offer and Prior employment verification check

Remote | Full-time

Born in the Basque Country and built for the world, ZenRows is one of the fastest-growing data infrastructure startups in Europe. We work 100% remotely and hire the best people regardless of where they are.

Founded in 2021, we started as a scraping API for developers. In 2026, we are evolving into something bigger: the data collection infrastructure layer for the AI era. Thousands of companies across e-commerce, finance, real estate, and AI rely on ZenRows to power their data pipelines. Now, we're building for the next generation of users: workflow builders, AI engineers, and business teams who don't write code but need data to flow reliably through their systems.

We're looking for a Head of Content to own how ZenRows is discovered, understood, and trusted across LLMs, developer communities, integration ecosystems, and the open web.

The Role

This is not a content volume role. It's a content positioning role.

The way developers and technical teams discover tools has fundamentally changed. Google search is no longer the only, or even the primary surface. Developers ask ChatGPT. Business users ask Gemini. AI engineers search Perplexity. Workflows are built inside Clay, n8n, and Make, where discovery happens through directories, templates, and community recommendations.

Your job is to make ZenRows the trusted, cited, recommended answer across all of these surfaces, not just in Google's top 10.

You'll work closely with Product, Sales, and the GTM Engineer to ensure content is a genuine growth engine, not a support function.

What You'll Own

🔍 AEO, GEO & Discoverability Strategy

This is the core of the role.

• Own ZenRows' Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO) strategy: ensuring we are the cited, recommended answer when developers and AI engineers ask about web scraping, data collection, workflow automation, and data pipelines
• Understand how LLMs (ChatGPT, Gemini, Claude, Perplexity) surface and prioritize content, and build a strategy around it
• Develop structured, citation-friendly content formats: comparison pages, definitional guides, integration explainers, and technical FAQs that earn LLM citations
• Own competitive intelligence: track how competitors are being cited, recommended, and positioned in AI search

📊 SEO Strategy & Content Operations

• Own ZenRows' organic search strategy end-to-end: keyword research, topic prioritization, content gap analysis, and competitive benchmarking, with a clear view of where SEO still drives meaningful pipeline and where it doesn't
• Lead content operations: manage the editorial calendar, maintain publishing velocity, and ensure quality standards across in-house writers, freelancers, and external agencies
• Manage, and develop a team of technical writers and editors, setting clear briefs, review processes, and feedback loops that raise the floor on content quality without creating bottlenecks
• Own the relationship with external content agencies: briefing, quality control, performance review, and deciding what stays in-house versus what gets outsourced
• Develop and maintain off-page SEO strategy: link acquisition, guest publishing, and building the kind of third-party authority signals that reinforce ZenRows' position in both traditional search and LLM training corpora
• Work closely with Engineering on technical SEO: site architecture, crawlability, Core Web Vitals, structured data markup, and indexing health, you won't do this alone, but you'll own the roadmap and hold the team accountable
• Maintain a content performance framework: define and track the metrics that matter (organic traffic, keyword rankings, assisted conversions, LLM citation frequency) and use them to make prioritization decisions, not just report on them
• Continuously audit the existing content library for decay, cannibalization, and coverage gaps, and make the hard calls about what gets updated, consolidated, or cut

🧑‍💻 Developer Education & Docs-as-Marketing

• Turn ZenRows' documentation into a top-of-funnel acquisition channel. Think Stripe's docs: content that ranks, educates, and converts, not marketing fluff disguised as technical writing
• Build actionable, developer-focused resources: integration tutorials, use-case walkthroughs, SDK examples, and migration guides
• Create content specifically for the AI/LLM data pipeline audience: tutorials on using ZenRows for RAG pipelines, AI agents, training data collection, MCP server integrations, and agentic workflows
• Collaborate with Engineering and Product to ensure documentation is accurate and genuinely useful
• Partner with DevRel to amplify technical content across developer communities

🔗 Ecosystem & Integration Content

This is new territory for ZenRows, and one of the highest-leverage content surfaces in 2026.

• Build and maintain a library of integration content: how ZenRows works inside Clay, n8n, Make, Zapier, LangChain, LlamaIndex, and other workflow and AI platforms
• Create content that earns ZenRows a presence in integration marketplaces and community directories, not just Google
• Partner with the Partnerships Manager on co-marketing content: joint guides, partner-specific tutorials, template libraries
• Develop content that serves workflow builders and automation teams: non-developer technical users building workflows and automation without writing code

📈 PLG Content & Activation

• Build a content-led activation flywheel: blog post attracts developer → documentation helps them succeed → integration guide shows them what's possible → usage converts to paid
• Partner with Product and Growth on in-app content, onboarding flows, and activation-focused tutorials
• Own the content layer of the trial-to-paid conversion journey

🤝 Sales Enablement & Enterprise Content

• Support Sales with high-impact materials: competitive battle cards, use-case one-pagers, ROI narratives, and case studies
• Develop positioning content for workflow builders and automation teams, as well as business users who interact with data through AI tools and LLM interfaces
• Build and maintain a lean, current library of sales enablement assets, prioritize quality and relevance over volume

👥 Team Leadership

• Lead, mentor, and develop the existing content team
• Define and maintain editorial standards and brand voice across all content types
• Build a culture of experimentation and outcome orientation, not content volume
• Scale through leverage: AI-assisted workflows, freelance network, and smart prioritization

The Person

We're looking for someone who thinks in distribution systems, not publishing calendars.

Required

• 5+ years in content, growth, or developer marketing, ideally at a B2B SaaS, API, or developer infrastructure company
• Deep understanding of AEO and GEO: you know how LLMs source and surface answers, and you've thought about what it means for content strategy
• Technical fluency in developer tools, APIs, or adjacent infrastructure. You don't need to be an engineer, but you need to be able to write or edit a Python snippet, understand what a headless browser does, and explain a web scraping use case to a non-technical audience
• Proven experience building content for both self-serve/PLG and integration-led or enterprise motions
• Strong editorial judgment, you can tell the difference between content that educates and content that fills a calendar
• Experience building and maintaining integration or ecosystem content: tutorials, partner guides, marketplace presence
• Comfortable operating in a fast-moving, autonomous environment without heavy process
• Fluent in English (we are an English-first organization)

Strong Advantage

• Experience with workflow automation platforms (Clay, n8n, Make, Zapier) from a content or product perspective
• Familiarity with the LLM/AI agent ecosystem: LangChain, LlamaIndex, CrewAI, RAG architectures
• Experience evolving or rebuilding a content function through a GTM pivot, not just building from scratch
• Track record of content that drove ecosystem or community-led growth, not only organic search traffic
• Experience using AI-assisted tools to automate content operations at scale (n8n, Claude Code, or similar)

This Role Is Not For Everyone

• We are a small, efficient team of ~20 competing against companies 10x our size. Ownership is real, there is nowhere to hide
• We are fully remote, which means documentation and async communication are essential
• Feedback is constant and candid. Strong opinions are welcomed and debated
• We are scaling fast. Processes evolve. Priorities shift. If you need rigid structure, you may struggle
• We just made a significant strategic pivot. Some things that worked before won't work the same way. You'll need to be comfortable with that ambiguity

Why You'll Love Working Here

• You will own the entire content function at a critical inflection point, the work you do in 2026 will shape the company's market position for years
• Genuine autonomy. You will be trusted, not micromanaged
• Direct access to leadership, our CEO is accessible and values world-class talent
• 100% remote, forever
• A horizontal culture where contributing beyond your job description is expected and celebrated
• You'll be working at the intersection of developer tools, workflow automation, and the AI agent ecosystem, one of the most interesting spaces in tech right now

What Rewards and Benefits Would I Get?

• 100% remote work: true location freedom
• The salary you are worth: we focus on value, not previous compensation
• The equipment you want: choose the tools you need
• Generous Learning & Development budget: courses, materials, growth support
• BitWarden Account for secure password management
• Annual Kick-Off: yearly team event in a new location
• Barcelona Meetups throughout the year
• Deel Benefits: discounts on services, subscriptions, travel, and more
• Access to world-class colleagues reinventing an industry

Our Values

Ownership, Dedication, Impact, Transparency, and Agility run through everything we do. We're a sociable company and don't let a remote model stop us from feeling connected. The atmosphere is friendly, supportive, and driven by a constant desire to improve.

Diversity, Equity & Inclusion

At ZenRows, we are committed to diversity, equity, and inclusion and recognize we can always do more. Every job description is reviewed through a gender bias decoder to ensure inclusivity. We aim to nurture a welcoming and safe environment for everyone.

Privacy and Your Data

At ZenRows, we prioritize the privacy and security of data entrusted to us. We comply with all applicable data protection regulations and industry best practices. Any job offer will be subject to successfully passing background checks.

At Mammoth Growth, the Senior Analytics Engineer / Jr. Tech Lead focuses on building complex data infrastructure using dbt, Snowflake, and modern ELT tools while providing technical guidance and expertise. You'll design scalable data pipelines, implement governance frameworks, and leverage AI tools to optimize development workflows. The position requires hands-on technical work combined with code review responsibilities and team guidance.

What You'll Do

• Build complex data models using dbt with optimal performance and maintainability 
• Design and optimize Snowflake data pipelines leveraging advanced features for scalability
• Configure database environments, manage permissions, access control, and implement data governance frameworks
• Implement ELT processes using modern data stack tools such as Fivetran
• Write high-quality code following Git workflows, code reviews, and CI/CD practices
• Conduct data quality audits and implement automated testing frameworks
• Leverage AI tools (Claude, ChatGPT) to enhance development productivity and solution quality
• Apply prompt engineering and implement agentic workflows using MCPs
• Mentor Analytics Engineers I and II, providing technical guidance and code reviews 
• Collaborate with Technical Leads and Sr. Consultants on complex project decomposition and execution 
• Present technical solutions and audit findings to clients
• Independently manage project components while coordinating with cross-functional teams
• Support project planning with technical expertise and risk assessment

What You'll Bring

Technical Skills

• Advanced dbt proficiency with complex modeling, macros, and performance optimization
• Deep Snowflake expertise including architecture, optimization, and advanced features
• Hands-on experience with Fivetran and modern data stack ecosystem 
• Proficient in Git/GitHub workflows, branching strategies, and collaborative development
• Advanced SQL skills with query optimization and performance troubleshooting 
• Understanding of dimensional modeling and analytics engineering methodologies
• Experience with cloud environments and scalable solutions in AWS and/or GCP
• Familiarity with project management tools like Jira

AI & Innovation Skills

• Demonstrated experience with Claude, ChatGPT, and other LLM platforms
• Familiarity with agentic tools such as CoPilot, RooCode, and others
• Prompt engineering skills for code generation, documentation, and problem-solving
• Strong interest or direct experience in agentic workflows and Model Context Protocols (MCP)
• Ability to integrate AI tools into technical workflows

Professional Skills

• 5-7+ years of analytics engineering or data engineering experience
• Strong problem-solving abilities with complex technical challenges
• Excellent communication skills for technical and business stakeholders
• Experience mentoring junior team members
• Self-motivated with ability to work independently and collaboratively

Want to help create localized content for the biggest creators in the world? We are on a mission to make content a universal language.

As a Language Coordinator with CreatorGlobal, you'll be an integral part of our localization team, driving the dubbing and/or subtitling process of English videos into your native language.

This is an open application for Language Coordinators. We are constantly growing and expanding the languages we serve. 

If you are a fluent speaker of English and Native Speaker of any other language with experience in localization (translation, subtitling, and/or dubbing) read on as you may be a perfect fit to join CreatorGlobal in the future. 

About the Job

As the Language  Coordinator, you will coordinate our localization efforts with studios and perform quality control of English creative assets, such as videos, titles, and descriptions produced by our studio partners.

In addition, you will act as a "brand ambassador" for our global audience, researching and identifying opportunities, understanding our target market, and suggesting potential partnerships to grow our audience in your native language.

Responsibilities

• Create subtitles in your native language, ensuring cultural accuracy and linguistic appropriateness.
• Perform quality control on scripts, dubbed audio tracks, and mixed audio tracks to ensure consistency
• Create localized metadata for regional audiences.
• Meet tight deadlines while managing multiple projects and delivering QC feedback to studios within 24 hours of receipt
• Communicate directly with our Studios (but not limited to) any/all directions from Core Management, and any/all recommendations on revisions needed.
• Document all processes and maintain all localization-related documentation and tools.

Requirements

• Native Speaker of the language you are applying to be a coordinator for
• C1+ English
• 1-3 years of experience with subtitling and dubbing translations, quality control, or another integral part of the localization process
• A passion for your native language and culture, including expert knowledge of lingo, slang, cultural references, and sensitivities in your native language 
• Organized and structured, but able to quickly adapt to changes in plans and priorities
• Comfortable working under pressure in a fast-paced, deadline-driven environment
• Excellent verbal and written communication skills
• Strong attention to detail
• An empathetic and proactive team leader

An A+ Candidate

• Understands the YouTube and digital media landscape in your native language including top content creators, trends, and more
• Has 3+ years of experience with subtitling and dubbing translations, quality control, or another integral part of the localization process
• Has connections to studios, voice actors, and translators in their native language that we can work with on future projects

Location: Remote 

Preferably you live in a country where a majority of people speak the language you are applying to be a coordinator for.

Hiring Process

Since this is an open application, you may hear from us days, weeks, or months after you apply depending on openings we have in your native language. 

However, the first place we go when hiring for a new role is folks who have submitted this open application, so you are in exactly the right place.

If we decide to move forward with your application there will be a first round interview followed by a case study, and (if applicable) a second round interview with senior members of our team.

At CreatorGlobal we are dedicated to a fair and equitable hiring process regardless of race, gender, or religious background. We are excited to potentially have you on the team and grateful for your time applying.

Want to help create localized content for the biggest creators in the world? We are on a mission to make content a universal language.

As a Language Coordinator with CreatorGlobal, you'll be an integral part of our localization team, driving the dubbing and/or subtitling process of English videos into your native language.

This is an open application for Language Coordinators. We are constantly growing and expanding the languages we serve. 

If you are a fluent speaker of English and Native Speaker of any other language with experience in localization (translation, subtitling, and/or dubbing) read on as you may be a perfect fit to join CreatorGlobal in the future. 

About the Job

As the Language  Coordinator, you will coordinate our localization efforts with studios and perform quality control of English creative assets, such as videos, titles, and descriptions produced by our studio partners.

In addition, you will act as a "brand ambassador" for our global audience, researching and identifying opportunities, understanding our target market, and suggesting potential partnerships to grow our audience in your native language.

Responsibilities

• Create subtitles in your native language, ensuring cultural accuracy and linguistic appropriateness.
• Perform quality control on scripts, dubbed audio tracks, and mixed audio tracks to ensure consistency
• Create localized metadata for regional audiences.
• Meet tight deadlines while managing multiple projects and delivering QC feedback to studios within 24 hours of receipt
• Communicate directly with our Studios (but not limited to) any/all directions from Core Management, and any/all recommendations on revisions needed.
• Document all processes and maintain all localization-related documentation and tools.

Requirements

• Native Speaker of the language you are applying to be a coordinator for
• C1+ English
• 1-3 years of experience with subtitling and dubbing translations, quality control, or another integral part of the localization process
• A passion for your native language and culture, including expert knowledge of lingo, slang, cultural references, and sensitivities in your native language 
• Organized and structured, but able to quickly adapt to changes in plans and priorities
• Comfortable working under pressure in a fast-paced, deadline-driven environment
• Excellent verbal and written communication skills
• Strong attention to detail
• An empathetic and proactive team leader

An A+ Candidate

• Understands the YouTube and digital media landscape in your native language including top content creators, trends, and more
• Has 3+ years of experience with subtitling and dubbing translations, quality control, or another integral part of the localization process
• Has connections to studios, voice actors, and translators in their native language that we can work with on future projects

Location: Remote 

Preferably you live in a country where a majority of people speak the language you are applying to be a coordinator for.

Hiring Process

Since this is an open application, you may hear from us days, weeks, or months after you apply depending on openings we have in your native language. 

However, the first place we go when hiring for a new role is folks who have submitted this open application, so you are in exactly the right place.

If we decide to move forward with your application there will be a first round interview followed by a case study, and (if applicable) a second round interview with senior members of our team.

At CreatorGlobal we are dedicated to a fair and equitable hiring process regardless of race, gender, or religious background. We are excited to potentially have you on the team and grateful for your time applying.

Want to help create localized content for the biggest creators in the world? We are on a mission to make content a universal language.

As a Language Coordinator with CreatorGlobal, you'll be an integral part of our localization team, driving the dubbing and/or subtitling process of English videos into your native language.

This is an open application for Language Coordinators. We are constantly growing and expanding the languages we serve. 

If you are a fluent speaker of English and Native Speaker of any other language with experience in localization (translation, subtitling, and/or dubbing) read on as you may be a perfect fit to join CreatorGlobal in the future. 

About the Job

As the Language  Coordinator, you will coordinate our localization efforts with studios and perform quality control of English creative assets, such as videos, titles, and descriptions produced by our studio partners.

In addition, you will act as a "brand ambassador" for our global audience, researching and identifying opportunities, understanding our target market, and suggesting potential partnerships to grow our audience in your native language.

Responsibilities

• Create subtitles in your native language, ensuring cultural accuracy and linguistic appropriateness.
• Perform quality control on scripts, dubbed audio tracks, and mixed audio tracks to ensure consistency
• Create localized metadata for regional audiences.
• Meet tight deadlines while managing multiple projects and delivering QC feedback to studios within 24 hours of receipt
• Communicate directly with our Studios (but not limited to) any/all directions from Core Management, and any/all recommendations on revisions needed.
• Document all processes and maintain all localization-related documentation and tools.

Requirements

• Native Speaker of the language you are applying to be a coordinator for
• C1+ English
• 1-3 years of experience with subtitling and dubbing translations, quality control, or another integral part of the localization process
• A passion for your native language and culture, including expert knowledge of lingo, slang, cultural references, and sensitivities in your native language 
• Organized and structured, but able to quickly adapt to changes in plans and priorities
• Comfortable working under pressure in a fast-paced, deadline-driven environment
• Excellent verbal and written communication skills
• Strong attention to detail
• An empathetic and proactive team leader

An A+ Candidate

• Understands the YouTube and digital media landscape in your native language including top content creators, trends, and more
• Has 3+ years of experience with subtitling and dubbing translations, quality control, or another integral part of the localization process
• Has connections to studios, voice actors, and translators in their native language that we can work with on future projects

Location: Remote 

Preferably you live in a country where a majority of people speak the language you are applying to be a coordinator for.

Hiring Process

Since this is an open application, you may hear from us days, weeks, or months after you apply depending on openings we have in your native language. 

However, the first place we go when hiring for a new role is folks who have submitted this open application, so you are in exactly the right place.

If we decide to move forward with your application there will be a first round interview followed by a case study, and (if applicable) a second round interview with senior members of our team.

At CreatorGlobal we are dedicated to a fair and equitable hiring process regardless of race, gender, or religious background. We are excited to potentially have you on the team and grateful for your time applying.

Want to help create dubbed content for some of the biggest online creators? We are on a mission to make videos watchable in any language.

At CreatorGlobal, we set the industry standard for dubbing quality, with a blend of traditional and innovative approaches.

We are in the process of expanding our language coverage, and are looking for someone with a background in audiovisual translation in the English to Korean pair.

As a Localization Specialist you'll be an integral part of our creative team, driving the localization process of English videos into your native language.

Responsibilities

• Optimize translations and adapt for dubbing and localization from the English source video
• Select and refine voice casts to ensure they match the English source video
• Utilize new technologies to enhance dubbed content
• Manage first-hand the production and quality control of dubbed content
• Preliminary post-editing of clips to improve synchronization and combining inputs (in collaboration with editing team)

Requirements

• C1+ English
• Native Korean
• Experience with video-editing and audio-editing tools, preferably in dubbing or voiceover production
• A scrappy self-starter with an owner-mindset 
• Comfortable working with emerging production tools and voice technologies
• Organized and structured, but able to quickly adapt to changes in plans and priorities
• Comfortable working under pressure in a fast-paced, deadline-driven environment
• Excellent verbal and written communication skills
• Strong attention to detail

Advantages & nice to have

• 1-3 years translation and or adaptation for dubbing
• Experience working in either localization, production and/or post production

Location: Remote – Korea preferred

Want to help create dubbed content for some of the biggest online creators? We are on a mission to make videos watchable in any language.

At CreatorGlobal, we set the industry standard for dubbing quality, with a blend of traditional and innovative approaches.

We are in the process of expanding our language coverage, and are looking for someone with a background in audiovisual translation in the English to Chinese (Mandarin) pair.

As a Localization Specialist you'll be an integral part of our creative team, driving the localization process of English videos into your native language.

Responsibilities

• Optimize translations and adapt for dubbing and localization from the English source video
• Select and refine voice casts to ensure they match the English source video
• Utilize new technologies to enhance dubbed content
• Manage first-hand the production and quality control of dubbed content
• Preliminary post-editing of clips to improve synchronization and combining inputs (in collaboration with editing team)

Requirements

• C1+ English
• Native Chinese (Mandarin)
• Experience with video-editing and audio-editing tools, preferably in dubbing or voiceover production
• A scrappy self-starter with an owner-mindset 
• Comfortable working with emerging production tools and voice technologies
• Organized and structured, but able to quickly adapt to changes in plans and priorities
• Comfortable working under pressure in a fast-paced, deadline-driven environment
• Excellent verbal and written communication skills
• Strong attention to detail

Advantages & nice to have

• 1-3 years translation and or adaptation for dubbing
• Experience working in either localization, production and/or post production

Location: Remote – China preferred