Senior Engineer I, Software Engineering

As part of ASM’s Software Engineering team, you’ll develop advanced control software that drives the most sophisticated semiconductor equipment in the world. Your work will directly impact robotics, gas flow systems, and temperature control hardware—delivering real-time results in chip manufacturing. Based in Phoenix, you’ll collaborate globally and help shape the future of semiconductor automation and factory integration.

Responsibilities:

• Design, develop, test, deploy, and maintain software for semiconductor manufacturing equipment
• Build software for Windows and real-time operating systems
• Troubleshoot and resolve issues in real-time control systems
• Triage mechanical, electrical, and software bugs
• Lead escalation calls with field engineers and global customers
• Collaborate with QA and Support teams to manage regression testing
• Author and review system specifications, software designs, and test plans
• Investigate internal and external problem reports and propose solutions
• Evaluate and recommend software engineering tools
• Participate in system design and scheduling efforts
• Integrate and support factory automation protocols such as SECS/GEM
• Work closely with automation teams to ensure seamless equipment-factory communication

Requirements:

• BS Degree in Computer Science or related field. MS preferred.
• Strong software development skills in C#
• 5+ years’ experience as a generalist or mid-stack software developer
• Experience in the semiconductor industry
• Hands-on experience with factory automation systems
• Familiarity with SECS/GEM, GEM300, EDA/Interface A protocols
• Experience with AMHS (Automated Material Handling Systems)

What sets you apart

• 10+ years in software development and architecture
• Experience with:
  • Machine control software (especially for semiconductor equipment)
  • Windows and real-time operating systems
  • Multi-threaded and real-time applications
  • GUI development and device drivers
  • Networking, data communications, and EtherCAT
  • Dynamic scheduling algorithms with deadlock avoidance

Senior Engineer I, Software Engineering - Factory Automation 

As part of ASM’s Software Engineering team, you’ll develop advanced control software that drives the most sophisticated semiconductor equipment in the world. Your work will directly impact robotics, gas flow systems, and temperature control hardware—delivering real-time results in chip manufacturing. Based in Phoenix, you’ll collaborate globally and help shape the future of semiconductor automation and factory integration.

Responsibilities:

• Design, develop, test, deploy, and maintain software for semiconductor manufacturing equipment
• Build software for Windows and real-time operating systems
• Troubleshoot and resolve issues in real-time control systems
• Triage mechanical, electrical, and software bugs
• Lead escalation calls with field engineers and global customers
• Collaborate with QA and Support teams to manage regression testing
• Author and review system specifications, software designs, and test plans
• Investigate internal and external problem reports and propose solutions
• Evaluate and recommend software engineering tools
• Participate in system design and scheduling efforts
• Integrate and support factory automation protocols such as SECS/GEM
• Work closely with automation teams to ensure seamless equipment-factory communication

Requirements:

• BS Degree in Computer Science or related field. MS preferred.
• Strong software development skills in C#
• 5+ years’ experience as a generalist or mid-stack software developer
• Experience in the semiconductor industry
• Hands-on experience with factory automation systems
• Familiarity with SECS/GEM, GEM300, EDA/Interface A protocols
• Experience with AMHS (Automated Material Handling Systems)

What sets you apart

• 10+ years in software development and architecture
• Experience with:
  • Machine control software (especially for semiconductor equipment)
  • Windows and real-time operating systems
  • Multi-threaded and real-time applications
  • GUI development and device drivers
  • Networking, data communications, and EtherCAT
  • Dynamic scheduling algorithms with deadlock avoidance

Engineer, Software Support

At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware.  

As a Software Support Engineer, you will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. 

Responsibilities:

• Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions. 
• Troubleshoot and resolve software issues, including embedded software for control systems.  Able to triage mechanical, electrical, and software bugs. 
• Responsible for managing escalation calls with field support engineers 
• Create bug reports for the developer to use when fixing the bug. 
• Work with QA to add replicated bugs to the regression. 
• Travel to customer sites to support installations, training, and troubleshooting of ASM products. 
• Talking to the account team and GPS group (not directly with the customer) when investigating reported issues. 
• The team will handle all issues until they are ready to send to the developer.  

Minimum Qualifications 

• BS+ 4 years experience or MS+ in Computer Science, Computer Engineering, or a related field. 
• Ability to read code and diagnose issues.  
• Software development or test (QA) experience. 
• Ability to travel 10-25% domestic and international.

Preferred Qualifications 

• Preferred expertise in C/C++, C#, Python, Gitlab/Github.
• Experience with semiconductor equipment preferred 
• Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software 

Senior Engineer, Software Support

At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware.  

As a Senior Software Support Engineer, you will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. 

Responsibilities:

• Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions. 
• Troubleshoot and resolve software issues, including embedded software for control systems.  Able to triage mechanical, electrical, and software bugs. 
• Responsible for managing escalation calls with field support engineers 
• Create bug reports for the developer to use when fixing the bug. 
• Work with QA to add replicated bugs to the regression. 
• Travel to customer sites to support installations, training, and troubleshooting of ASM products. 
• Talking to the account team and GPS group (not directly with the customer) when investigating reported issues. 
• The team will handle all issues until they are ready to send to the developer.  

Minimum Qualifications 

• BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field. 
• Ability to read code and diagnose issues.  
• Software development or test (QA) experience. 
• Ability to travel 10-25% domestic and international.

Preferred Qualifications 

• Preferred expertise in C/C++, C#, Python, Gitlab/Github.
• Experience with semiconductor equipment preferred 
• Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software 

Location

This role requires working from our downtown Toronto office 4 days/week (Mon, Tues, Thurs, Fri). Candidates must be based within a 50-mile commuting distance of the office.

About the Role

At Opendoor, AI isn’t a side project - it’s how we work. Across the company, teams default to AI to solve problems, ship faster, and remove friction from everything we do. You will help define the future of how we work by building AI powered workflows, automation, and experiences that drive leverage across Finance — spanning month-end close, SEC Reporting, FP&A, Technical Accounting, Tax, Procurement, Accounts Payable, and Payroll. This is high agency work in high ambiguity - turning messy problems into clean solutions, prototyping fast, and shipping.

You'll make systems design and tooling decisions that affect how our Finance operations scale – so we need people who think critically about what and why they build, the impact it will have on our team, and how to measure success. 

We're looking for AI-native builders who know how to automate complex operational workflows. The accounting and finance domain knowledge can be learned — what matters most is that you're wired to build, that you default to AI in how you approach problems, and that you can map messy business processes into clean, automated systems. 

Why Join Us

• Build AI automation for our Financial Operations from the ground up
• Work on cutting-edge systems directly impacting key Finance processes in a public company 
• Collaborate with talented engineers and finance team members
• Access to enterprise AI tools — Claude Code, Cursor, and LLM APIs. We invest heavily in AI infrastructure so you can build and experiment.

What You'll Do

This is a hands-on individual contributor role. You will design, build, and ship automations — not just evaluate tools or write strategy decks.

• Turn complex Accounting and Finance problems into clear system designs, experiments, and implementation plans
• Build and maintain AI-powered automation that improves operational efficiency, accuracy, and scale across Finance functions
• Automate workflows (journal entries, reconciliations, flux analysis) using SQL, Python, and agentic AI
• Maintain clean, auditable data throughout automated workflows, with dashboards and controls that support both operational and compliance needs
• Partner with the internal SOX team and external auditors to ensure automated processes meet compliance standards and are well-documented
• Build and scale AI literacy across the Finance team through runbooks, documentation, best practices, and hands-on training 

What You'll Bring

• At least 5+ years of work experience building automation, operational workflows, or data systems in any industry. 
• Familiarity with LLM deployment, context engineering and comfortable writing SQL or Python code
• Understanding of machine learning lifecycle concepts: training, evaluation, deployment, monitoring

Systems Thinking: You understand how data flows through operational systems. You can look at a business process, identify the inputs, outputs, dependencies, and failure modes, and design automation around it.

System Design: You take complex, messy problems and reduce them to simple, durable architecture. 

Communication: Articulate problems clearly to both technical and non-technical audiences. You write clean documentation, build dashboards that tell a story, and can walk a stakeholder through your design rationale.

AI Alchemy: You have high agency and a tinkering mindset. You default to experimenting, running variations with new tools and methods - LLMs, automation platforms, coding assistants until you can transmute data into high quality results. You're comfortable writing SQL code, working with APIs, and stitching tools together to ship solutions fast.

Impact Driven: You optimize for impact over novelty, choosing the right tools for the job and ensure performance, scalability and resiliency.

Bonus if you have:

• Experience in Accounting or Finance 
• Comfort working in regulated or compliance-sensitive environments

Tools and Technologies

You'll work across a range of tools and we expect this list to evolve. Ideal candidates will have experience with the following tech stack:

• AI coding assistants: Claude Code, Cursor, or similar 
• Workflow automation: Gumloop or similar platforms
• MCP integrations
• Agentic AI frameworks or building automation flows 
• Data / ERP platforms: Snowflake, NetSuite, Ramp or similar 

Note: Opendoor provides enterprise-level access to all AI tools listed above. Our engineers currently consume billions of AI tokens per month across the company and are not constrained by token limits or personal account restrictions.

Compensation

Our compensation plan consists of a base salary and Opendoor equity  in addition to a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

 #LI-DM

#LI-Onsite

Location

This is an in-person role that must be performed from the Phoenix, AZ office. Candidates must be able to be physically present in the office 4 days a week.

About the Role

We’re seeking an exceptional Senior Accountant to join our Accounting & Finance team. The ideal candidate brings a strong foundation in accounting, public company experience, and a forward-looking mindset around automation and AI-driven process improvement. You’ll be expected to apply sound judgment on accounting matters while identifying opportunities to modernize how the team operates.

What You Will Do

• Leverage AI tools and emerging technologies to streamline accounting workflows, enhance data analysis, and support scalable processes as the business grows
• Design, recommend, and implement automation initiatives (e.g., scripting, workflow tools, ERP enhancements) to reduce manual effort and improve close efficiency
• Prepare and review journal entries, and month-end close deliverables including balance sheet reconciliations, flux analyses, and bank reconciliations — ensuring completeness, accuracy, and well-documented support.
• Support the preparation of Opendoor’s consolidated financial statements and assist with external financial statement audits, including SOX and internal controls documentation, audit support, and controls testing
• Prepare monthly consolidation and elimination journal entries, including transactions involving multiple currencies and intercompany activities. 

What You Need

• Bachelor’s degree in Accounting or Finance
• Minimum 3+ years of progressive accounting experience in a fast paced environment
• Familiarity with automation and AI/ML tools (Chat GPT, Claude) and a willingness to explore how emerging technology can improve accounting processes
• Experience with SOX compliance and internal controls over financial reporting
• Proficiency in Microsoft Excel (advanced functions, pivot tables, lookups) and comfort working with large datasets
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities during close
• Excellent written, verbal, and interpersonal communication skills.
• Ability to meet deadlines, independently manage your time, and be self-motivated in a fast-paced environment

Bonus Points If You Have

• Licensed CPA or CPA candidate
• Real estate accounting experience or exposure to inventory-based business models
• NetSuite or other enterprise ERP experience (Oracle, SAP, Workday)
• Experience building or improving automated reconciliations or close management workflows
• Prior experience at a high-growth or publicly traded technology company, or a Big 4 accounting firm. 

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

 #LI-RM

#LI-Onsite

Supervisor Engineer (team lead), Software Support

At ASM, our Software Engineering teams works on delivering software that has immediate, tangible results visible in the operation of semiconductor processing equipment hardware. The hardware includes robotics, gas valves, temperature controllers and other hardware.  

As a Supervisor Engineer, Software Support, you will make an impact by investigating, recreating, and troubleshooting software issues to resolution as reported by our customers. 

Responsibilities:

• Oversee the day-to-day operations of the support team, including task assignment, workload distribution, and monitoring punctuality and backlog management.
• Act as the final point of contact for complex or high-priority customer escalations, ensuring timely and effective resolution.
• Provide coaching and professional development for staff, identifying training needs and creating individualized development plans.
• Gather information to investigate the issue, reproduce it, determine the root cause, and recommend corrective actions. 
• Guide your team members to create bug reports for the developer to use when fixing the bug. 
• Travel to customer sites to support installations, training, and troubleshooting of ASM products. 
• Talking to the account team and GPS group (not directly with the customer) when investigating reported issues. 

Minimum Qualifications 

• BS+ 8 years or MS+ 4 years in Computer Science, Computer Engineering, or a related field. 
• Proven ability to motivate, inspire, and foster a collaborative team culture.
• Strong troubleshooting skills in hardware and software, with familiarity data structure, networking, algorithm and modern operating systems (Windows).
• Software development or test (QA) experience. 
• Ability to travel 10-25% domestic and international.

Preferred Qualifications 

• Preferred expertise in C++, C#, Python, Gitlab\Github.  
• Experience with semiconductor equipment preferred 
• Experience working with two or more of the following is preferred: software for machine control, Semiconductor Factory Automation, Multi-threaded applications, real-time software, device drivers, or other interrupt-driven software 

About the Internship   

Our Spring internship provides a hands-on experience in the fast-paced and exciting semiconductor industry. Our interns will work alongside industry projects and gain valuable insights into our core engineering roles. This program is designed to grow and shape the industry leaders of tomorrow, offering a chance to learn, develop and build the skills needed for a successful career in the semiconductor field.      

What to expect  

This position is a paid internship that is expected to start January/February 2027 and continue through April/May 2027. The duration will be 12 weeks, full time and on-site. Our internship program is for students who are actively enrolled in a full-time academic program. Recent graduates seeking employment after graduation and not returning to school should apply for our Early Career opportunities.  

International Students: Please consult with your school's international office prior to your application on your ability to pursue this internship opportunity.  

Your Impact

As a key member of our Validation team, you’ll help ensure every product and system meets the highest standards before it reaches our customers. You’ll develop Validation Test Procedures (VTPs), create comprehensive test plans, and collaborate with R&D and other teams to execute testing from start to finish. Your technical expertise will guide product evaluations, uncover issues, and drive resolutions alongside cross-functional partners. In this role, you’ll work closely with Engineering, Manufacturing, Quality Assurance, Project Management, and Supply Chain—making your communication skills just as important as your technical know-how.

What You’ll Do
Location: Onsite at our Deer Valley, Arizona location
Reports to: Manager, Hardware Validation & Reliability Engineering
Direct Reports: none

• Develop comprehensive test plans for our products
• Incorporate Statistical Analysis into Validation Testing
• Review & provide input into System & Product Requirements.
• Test Axon product capabilities & features to confirm requirements are met and ensure a smooth customer experience.
• Understanding troubleshooting firmware/software or hardware issue at a system level.
• Participate in occasional field testing of Axon products
• Work with a team of skilled technicians to ensure timely execution of the test plans
• Provide status updates and recommendations based on data results, and lead final reporting of validation efforts
• Leverage Engineering background to improve tests and processes
• Design and hone Validation Test Procedures with an emphasis on repeatability, standardization, and accuracy of testing
• Lead and oversee execution of all validation tests – including Firmware/Software, Mechanical, Environmental, and Electrical
• Document, track, and report test status and results to Engineering teams, following Good Documentation Practices (GDP).
• Support Failure Analysis (FA) and Root Cause Analysis (RCA) on issues found in test
• Work with external labs to coordinate required testing
• Implement and maintain 5S Standard for lab organization and management
• Develop customer usage models of all products

What You Bring

• MS or BS Degree in Engineering, Mechanical, Electrical, Electromechanical, Reliability or equivalent.
• Minimum of (5 years) of experience with validation or qualification testing
• Mechanical and Environmental test experience
• Test standards experience (MIL-STD, ISO, IEC, etc.)
• Test automation and basic code scripting, experience.
• Willingness to drive department improvement efforts
• Good attention to detail and documentation
• Experience in a regulated environment, a plus
• Experience with identifying, reproducing, documenting, and reporting bugs or issues
• Experience presenting test plan and requirements to stakeholders
• Understanding of Product Development Life Cycle
• Familiar with Project Management skill set, certified PMP a plus
• Familiar with Bug and Test Tracking Suites such as JIRA a plus
• Experience with manufacturing and assembly process
• Excellent analytical and problem-solving skills
• Excellent skills in MS Office products
• Ability to influence multi-functional organizations
• Certification in Six Sigma Black Belt or Green Belt ,a plus

Benefits that Benefit You

•Competitive salary and 401k with employer match
•Discretionary paid time off
•Paid parental leave for all
•Medical, Dental, Vision plans
•Fitness Programs
•Emotional & Mental Wellness support
•Learning & Development programs
•And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location
where you work

Senior Manager, Partner Growth Marketing

Location: Miami 

Reports to: VP Acquisition & Lifecycle Marketing

About the Role

Opendoor growth depends on reaching sellers - and not all of them find us directly. Many come through agent referrals. Homebuilders introduce Opendoor to customers trading up. Real estate platforms put our offer in front of homeowners who might not find us otherwise. Strategic partners touch sellers at exactly the right moment.

This role owns the demand gen programs across all of it — campaign execution, performance optimization, and channel growth for partner-based initiatives. You run the programs that make each channel produce, end to end. You'll work closely with Opendoor's partnerships, acquisition, lifecycle marketing, and product teams to coordinate across channels and ensure partner-driven channels are a meaningful contributor to Opendoor’s business.

Core Responsibilities

1. Agent Acquisition

• Own strategy, messaging, and audience targeting for agent acquisition programs — identifying high-value agent cohorts and brokerages, and building programs that bring new agents into the Opendoor ecosystem across paid social, direct mail, and email.

• Work closely with the partnerships and account management teams to align marketing programs with agent recruitment and relationship priorities.

• Support Opendoor's presence at major real estate industry events through marketing programs that drive agent awareness and engagement.

• Measure agent-attributed acquisition volume and CAC, and optimize toward efficiency as the channel matures.

2. Agent Performance & Engagement

• Track agent channel performance daily — monitor which partners and cohorts are up or down, diagnose what's driving changes, and drive programs to move the needle.

• Design and run agent incentive and promotion programs that keep top partners engaged and reinvigorate underperforming ones.

• Engage with agent partners directly to gather feedback, surface what's working on the ground, and translate that into program improvements — partnering with account teams who own the broader relationship.

• Coordinate with the partnerships team to request training, on-site activations, and other support that keeps agent partners informed and activated.

3. Partner & Platform Programs

• Own co-branded acquisition campaigns with online real estate partners and homebuilders — optimizing messaging, targeting, and placement to drive conversion from partner traffic, including campaigns targeting builder sales reps and their trade-up customers.

• Build acquisition programs through seller-adjacent partnerships — companies that reach sellers at key life moments — and activate marketing programs as the partnerships team brings new partners online.

• Work closely with product and partnerships to ensure embedded SDK integrations are backed by marketing support that drives contracts, not just placements.

• Measure partner-attributed CAC across all programs and optimize toward efficiency.

4. GTM & Channel Enablement

• Own the promotional calendar across partner channels — co-branded emails, seasonal campaigns, product launches, and joint retargeting programs that keep Opendoor top of mind.

• Build and maintain partner-facing marketing materials: messaging guides, campaign toolkits, and content that helps partners promote Opendoor effectively.

• Work closely with partnerships, account management, lifecycle, and acquisition teams on partner-specific audience strategies — shared audiences, joint retargeting pools, and sequenced nurture programs.

• Identify what's working in one channel, apply it across others, and continuously optimize the mix toward partner-attributed contracts.

Who You Are

Experience:

• 5–7+ years in demand generation or growth marketing, with experience running programs across multiple channels simultaneously

• B2B2C background — you've marketed to professionals (agents, brokers, reps) who influence or refer consumer decisions, not just end consumers directly

• Proven track record measuring CAC and optimizing channel mix across paid, email, direct mail, and partner programs

• Comfortable launching net-new programs with limited playbook — you've built channel programs from scratch, not just optimized existing ones

Technical Skills:

• Comfortable building and running campaigns directly across paid social (Meta, LinkedIn), email, and direct mail — and equally comfortable briefing and partnering with channel teams when that's the right move

• Understands both acquisition and lifecycle marketing well enough to drive programs across both

• Proficient in SQL or comfortable enough with data to pull your own performance analysis

• AI-native: you use AI tools daily to move faster — campaign analysis, copy generation, audience research, workflow automation

Mindset:

• Multi-channel thinker: you don't default to digital — you find the channel that reaches the audience, not the audience that fits your channel

• CAC-obsessed: every program has a cost and a return, and you track both

• Executor: you own programs end to end — building and running campaigns directly when it makes sense, and partnering with channel teams when that's the right move

• Comfortable engaging partners directly — you can have a productive conversation with a partner to gather feedback and drive programs, while knowing when to loop in the account team on relationship and operational questions

Bonus Points

• Experience in real estate, proptech, fintech, or other high-consideration consumer verticals

• Affiliate or referral program management experience

• Familiarity with Opendoor's partner ecosystem (agents, ORE platforms, homebuilders)

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

Senior Manager, Partner Growth Marketing

Location: Phoenix

Reports to: VP Acquisition & Lifecycle Marketing

About the Role

Opendoor growth depends on reaching sellers - and not all of them find us directly. Many come through agent referrals. Homebuilders introduce Opendoor to customers trading up. Real estate platforms put our offer in front of homeowners who might not find us otherwise. Strategic partners touch sellers at exactly the right moment.

This role owns the demand gen programs across all of it — campaign execution, performance optimization, and channel growth for partner-based initiatives. You run the programs that make each channel produce, end to end. You'll work closely with Opendoor's partnerships, acquisition, lifecycle marketing, and product teams to coordinate across channels and ensure partner-driven channels are a meaningful contributor to Opendoor’s business.

Core Responsibilities

1. Agent Acquisition

• Own strategy, messaging, and audience targeting for agent acquisition programs — identifying high-value agent cohorts and brokerages, and building programs that bring new agents into the Opendoor ecosystem across paid social, direct mail, and email.

• Work closely with the partnerships and account management teams to align marketing programs with agent recruitment and relationship priorities.

• Support Opendoor's presence at major real estate industry events through marketing programs that drive agent awareness and engagement.

• Measure agent-attributed acquisition volume and CAC, and optimize toward efficiency as the channel matures.

2. Agent Performance & Engagement

• Track agent channel performance daily — monitor which partners and cohorts are up or down, diagnose what's driving changes, and drive programs to move the needle.

• Design and run agent incentive and promotion programs that keep top partners engaged and reinvigorate underperforming ones.

• Engage with agent partners directly to gather feedback, surface what's working on the ground, and translate that into program improvements — partnering with account teams who own the broader relationship.

• Coordinate with the partnerships team to request training, on-site activations, and other support that keeps agent partners informed and activated.

3. Partner & Platform Programs

• Own co-branded acquisition campaigns with online real estate partners and homebuilders — optimizing messaging, targeting, and placement to drive conversion from partner traffic, including campaigns targeting builder sales reps and their trade-up customers.

• Build acquisition programs through seller-adjacent partnerships — companies that reach sellers at key life moments — and activate marketing programs as the partnerships team brings new partners online.

• Work closely with product and partnerships to ensure embedded SDK integrations are backed by marketing support that drives contracts, not just placements.

• Measure partner-attributed CAC across all programs and optimize toward efficiency.

4. GTM & Channel Enablement

• Own the promotional calendar across partner channels — co-branded emails, seasonal campaigns, product launches, and joint retargeting programs that keep Opendoor top of mind.

• Build and maintain partner-facing marketing materials: messaging guides, campaign toolkits, and content that helps partners promote Opendoor effectively.

• Work closely with partnerships, account management, lifecycle, and acquisition teams on partner-specific audience strategies — shared audiences, joint retargeting pools, and sequenced nurture programs.

• Identify what's working in one channel, apply it across others, and continuously optimize the mix toward partner-attributed contracts.

Who You Are

Experience:

• 5–7+ years in demand generation or growth marketing, with experience running programs across multiple channels simultaneously

• B2B2C background — you've marketed to professionals (agents, brokers, reps) who influence or refer consumer decisions, not just end consumers directly

• Proven track record measuring CAC and optimizing channel mix across paid, email, direct mail, and partner programs

• Comfortable launching net-new programs with limited playbook — you've built channel programs from scratch, not just optimized existing ones

Technical Skills:

• Comfortable building and running campaigns directly across paid social (Meta, LinkedIn), email, and direct mail — and equally comfortable briefing and partnering with channel teams when that's the right move

• Understands both acquisition and lifecycle marketing well enough to drive programs across both

• Proficient in SQL or comfortable enough with data to pull your own performance analysis

• AI-native: you use AI tools daily to move faster — campaign analysis, copy generation, audience research, workflow automation

Mindset:

• Multi-channel thinker: you don't default to digital — you find the channel that reaches the audience, not the audience that fits your channel

• CAC-obsessed: every program has a cost and a return, and you track both

• Executor: you own programs end to end — building and running campaigns directly when it makes sense, and partnering with channel teams when that's the right move

• Comfortable engaging partners directly — you can have a productive conversation with a partner to gather feedback and drive programs, while knowing when to loop in the account team on relationship and operational questions

Bonus Points

• Experience in real estate, proptech, fintech, or other high-consideration consumer verticals

• Affiliate or referral program management experience

• Familiarity with Opendoor's partner ecosystem (agents, ORE platforms, homebuilders)

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

Senior Manager, Partner Growth Marketing

Location: Toronto

Reports to: VP Acquisition & Lifecycle Marketing

About the Role

Opendoor growth depends on reaching sellers - and not all of them find us directly. Many come through agent referrals. Homebuilders introduce Opendoor to customers trading up. Real estate platforms put our offer in front of homeowners who might not find us otherwise. Strategic partners touch sellers at exactly the right moment.

This role owns the demand gen programs across all of it — campaign execution, performance optimization, and channel growth for partner-based initiatives. You run the programs that make each channel produce, end to end. You'll work closely with Opendoor's partnerships, acquisition, lifecycle marketing, and product teams to coordinate across channels and ensure partner-driven channels are a meaningful contributor to Opendoor’s business.

Core Responsibilities

1. Agent Acquisition

• Own strategy, messaging, and audience targeting for agent acquisition programs — identifying high-value agent cohorts and brokerages, and building programs that bring new agents into the Opendoor ecosystem across paid social, direct mail, and email.

• Work closely with the partnerships and account management teams to align marketing programs with agent recruitment and relationship priorities.

• Support Opendoor's presence at major real estate industry events through marketing programs that drive agent awareness and engagement.

• Measure agent-attributed acquisition volume and CAC, and optimize toward efficiency as the channel matures.

2. Agent Performance & Engagement

• Track agent channel performance daily — monitor which partners and cohorts are up or down, diagnose what's driving changes, and drive programs to move the needle.

• Design and run agent incentive and promotion programs that keep top partners engaged and reinvigorate underperforming ones.

• Engage with agent partners directly to gather feedback, surface what's working on the ground, and translate that into program improvements — partnering with account teams who own the broader relationship.

• Coordinate with the partnerships team to request training, on-site activations, and other support that keeps agent partners informed and activated.

3. Partner & Platform Programs

• Own co-branded acquisition campaigns with online real estate partners and homebuilders — optimizing messaging, targeting, and placement to drive conversion from partner traffic, including campaigns targeting builder sales reps and their trade-up customers.

• Build acquisition programs through seller-adjacent partnerships — companies that reach sellers at key life moments — and activate marketing programs as the partnerships team brings new partners online.

• Work closely with product and partnerships to ensure embedded SDK integrations are backed by marketing support that drives contracts, not just placements.

• Measure partner-attributed CAC across all programs and optimize toward efficiency.

4. GTM & Channel Enablement

• Own the promotional calendar across partner channels — co-branded emails, seasonal campaigns, product launches, and joint retargeting programs that keep Opendoor top of mind.

• Build and maintain partner-facing marketing materials: messaging guides, campaign toolkits, and content that helps partners promote Opendoor effectively.

• Work closely with partnerships, account management, lifecycle, and acquisition teams on partner-specific audience strategies — shared audiences, joint retargeting pools, and sequenced nurture programs.

• Identify what's working in one channel, apply it across others, and continuously optimize the mix toward partner-attributed contracts.

Who You Are

Experience:

• 5–7+ years in demand generation or growth marketing, with experience running programs across multiple channels simultaneously

• B2B2C background — you've marketed to professionals (agents, brokers, reps) who influence or refer consumer decisions, not just end consumers directly

• Proven track record measuring CAC and optimizing channel mix across paid, email, direct mail, and partner programs

• Comfortable launching net-new programs with limited playbook — you've built channel programs from scratch, not just optimized existing ones

Technical Skills:

• Comfortable building and running campaigns directly across paid social (Meta, LinkedIn), email, and direct mail — and equally comfortable briefing and partnering with channel teams when that's the right move

• Understands both acquisition and lifecycle marketing well enough to drive programs across both

• Proficient in SQL or comfortable enough with data to pull your own performance analysis

• AI-native: you use AI tools daily to move faster — campaign analysis, copy generation, audience research, workflow automation

Mindset:

• Multi-channel thinker: you don't default to digital — you find the channel that reaches the audience, not the audience that fits your channel

• CAC-obsessed: every program has a cost and a return, and you track both

• Executor: you own programs end to end — building and running campaigns directly when it makes sense, and partnering with channel teams when that's the right move

• Comfortable engaging partners directly — you can have a productive conversation with a partner to gather feedback and drive programs, while knowing when to loop in the account team on relationship and operational questions

Bonus Points

• Experience in real estate, proptech, fintech, or other high-consideration consumer verticals

• Affiliate or referral program management experience

• Familiarity with Opendoor's partner ecosystem (agents, ORE platforms, homebuilders)

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

About the Role

You own our marketing technology stack — lifecycle infrastructure that powers email and SMS programs, and tracking systems that keep paid media attribution honest.

You'll design and maintain the systems that let a lean, AI-powered marketing team move fast and measure accurately. That means Iterable journeys and CDP audiences that run lifecycle programs on autopilot, a conversion tracking layer that stays clean across every ad platform, and automation that eliminates manual work from campaign launches to performance monitoring. You'll also drive cross-functional initiatives with Engineering, Product, and Growth Science to get critical tracking and infrastructure work prioritized. Senior IC role, no direct reports.

What You'll Do

1. Lifecycle Platform & Campaign Infrastructure

• Own Iterable end-to-end: configuration, journey architecture, lifecycle triggers, and audience management for welcome, nurture, and re-engagement programs.
• Manage our CDP (Segment Personas): define audience segments, maintain governance and naming conventions, and work with Engineering to ensure data flows to Iterable cleanly.
• Build AI-powered email and SMS template systems — modular, dynamic, and populated by AI at scale — so our lifecycle team can ship programs without relying on agencies or one-off builds.
• Train the team on platform capabilities and self-serve campaign creation so the lifecycle lead can focus on strategy, not production.

2. Conversion Tracking & Attribution

• Own Google Tag Manager and our Segment event taxonomy. Partner with Engineering on event tracking implementation, maintain event taxonomy documentation, and troubleshoot conversion data gaps across ad platforms.
• Partner with Engineering to implement and verify CAPI, enhanced conversions, and server-side tracking setups. You drive requirements, validate implementation, and own ongoing QA — Engineering builds it.
• Escalate and drive Engineering/Product prioritization when tracking infrastructure needs investment.

3. Automation, Tooling & Experimentation

• Build automated budget pacing alerts, performance anomaly detection, and campaign QA workflows (broken links, UTM validation, tracking checks) for both paid and lifecycle programs.
• Use Claude, Python, Gumloop and AI tools to build self-serve workflows that eliminate manual operational work across the team. Train team members on AI tools for content generation, analysis, and self-serve campaign creation.
• Partner with Growth Science on budget allocation analysis, channel decisions, measurement planning, and incrementality testing.

What You'll Need

Technical Skills:

• Expert in Iterable, Braze, or comparable ESP at enterprise scale (millions of sends)
• Strong HTML/CSS for responsive email templates; comfortable reading JavaScript
• Experienced with CDP platforms (Segment Personas or similar)
• Working knowledge of GTM, CAPI, enhanced conversions, and server-side tracking
• Proficient with Python scripting and no-code automation tools (Gumloop, Make, Zapier)
• Expert with AI tools (Claude, Cursor) for generating code, templates, and analysis
• Proficient in SQL for campaign analysis and troubleshooting

Experience:

• 5–7+ years in marketing operations, with primary depth in lifecycle/email platform ownership at scale
• Track record building infrastructure — not running campaigns — that measurably increases team velocity
• Proven ability to drive data infrastructure through Engineering and Product without direct authority
• Comfortable spanning acquisition and lifecycle — you understand how performance marketing and lifecycle programs interact

Mindset:

• Infrastructure builder: you design systems that eliminate entire categories of manual work
• AI-native: you use AI tools daily — for coding, content, analysis, and problem-solving
• High-agency IC: you architect solutions, prototype independently, and build them yourself

Bonus Points

• High-consideration, high-value transactional businesses (real estate, automotive, financial services)
• Amplitude or Optimizely experimentation platform experience
• Figma for prototyping templates
• Analytics engineering or data visualization (Looker, Mode, Tableau)
• Segment CDP, mobile push, or in-app messaging experience

Compensation

Our compensation plan consists of a base salary, Opendoor equity and a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

About the Role

You own our marketing technology stack — lifecycle infrastructure that powers email and SMS programs, and tracking systems that keep paid media attribution honest.

You'll design and maintain the systems that let a lean, AI-powered marketing team move fast and measure accurately. That means Iterable journeys and CDP audiences that run lifecycle programs on autopilot, a conversion tracking layer that stays clean across every ad platform, and automation that eliminates manual work from campaign launches to performance monitoring. You'll also drive cross-functional initiatives with Engineering, Product, and Growth Science to get critical tracking and infrastructure work prioritized. Senior IC role, no direct reports.

What You'll Do

1. Lifecycle Platform & Campaign Infrastructure

• Own Iterable end-to-end: configuration, journey architecture, lifecycle triggers, and audience management for welcome, nurture, and re-engagement programs.
• Manage our CDP (Segment Personas): define audience segments, maintain governance and naming conventions, and work with Engineering to ensure data flows to Iterable cleanly.
• Build AI-powered email and SMS template systems — modular, dynamic, and populated by AI at scale — so our lifecycle team can ship programs without relying on agencies or one-off builds.
• Train the team on platform capabilities and self-serve campaign creation so the lifecycle lead can focus on strategy, not production.

2. Conversion Tracking & Attribution

• Own Google Tag Manager and our Segment event taxonomy. Partner with Engineering on event tracking implementation, maintain event taxonomy documentation, and troubleshoot conversion data gaps across ad platforms.
• Partner with Engineering to implement and verify CAPI, enhanced conversions, and server-side tracking setups. You drive requirements, validate implementation, and own ongoing QA — Engineering builds it.
• Escalate and drive Engineering/Product prioritization when tracking infrastructure needs investment.

3. Automation, Tooling & Experimentation

• Build automated budget pacing alerts, performance anomaly detection, and campaign QA workflows (broken links, UTM validation, tracking checks) for both paid and lifecycle programs.
• Use Claude, Python, Gumloop and AI tools to build self-serve workflows that eliminate manual operational work across the team. Train team members on AI tools for content generation, analysis, and self-serve campaign creation.
• Partner with Growth Science on budget allocation analysis, channel decisions, measurement planning, and incrementality testing.

What You'll Need

Technical Skills:

• Expert in Iterable, Braze, or comparable ESP at enterprise scale (millions of sends)
• Strong HTML/CSS for responsive email templates; comfortable reading JavaScript
• Experienced with CDP platforms (Segment Personas or similar)
• Working knowledge of GTM, CAPI, enhanced conversions, and server-side tracking
• Proficient with Python scripting and no-code automation tools (Gumloop, Make, Zapier)
• Expert with AI tools (Claude, Cursor) for generating code, templates, and analysis
• Proficient in SQL for campaign analysis and troubleshooting

Experience:

• 5–7+ years in marketing operations, with primary depth in lifecycle/email platform ownership at scale
• Track record building infrastructure — not running campaigns — that measurably increases team velocity
• Proven ability to drive data infrastructure through Engineering and Product without direct authority
• Comfortable spanning acquisition and lifecycle — you understand how performance marketing and lifecycle programs interact

Mindset:

• Infrastructure builder: you design systems that eliminate entire categories of manual work
• AI-native: you use AI tools daily — for coding, content, analysis, and problem-solving
• High-agency IC: you architect solutions, prototype independently, and build them yourself

Bonus Points

• High-consideration, high-value transactional businesses (real estate, automotive, financial services)
• Amplitude or Optimizely experimentation platform experience
• Figma for prototyping templates
• Analytics engineering or data visualization (Looker, Mode, Tableau)
• Segment CDP, mobile push, or in-app messaging experience

Compensation

The base pay range for this position is $172,000–$238,000 Canadian Dollars annually, plus RSUs and bonuses. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. We also offer a comprehensive package of benefits including unlimited PTO, medical/dental/vision insurance, life insurance, and 401(k) to eligible employees.

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking an exceptional Chief of Staff for our Managing Director of AI—someone who combines strategic vision in AI with hands-on execution and technological know-how. You'll be both a force-multiplier and a transformation architect: designing AI-enabled processes, building automated engines that run independently, leading organizational rollouts, and ensuring crisp execution across our AI solutions practice.

This role goes beyond traditional Chief of Staff responsibilities. You'll design processes that leverage AI, build repeatable systems that scale, and lead entire client transformations from discovery to sustained adoption. You have the potential to grow into leading organizational-level AI implementations as the practice expands.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the Managing Director of AI and the executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
• Lead Human Agency's AI transformation methodology: define offerings, build repeatable frameworks, and establish best practices for AI-enabled workflows
• Design end-to-end processes that embed AI tools (LLMs, automation platforms, knowledge assistants) into client workflows and internal operations
• Translate complex AI capabilities into clear business cases, use cases, and implementation roadmaps for executive audiences
• Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions
• Identify where AI creates leverage across client engagements and surface strategic opportunities to leadership

AI Process Design & Automated Engines

• Design and build AI-powered systems that operate independently with minimal ongoing intervention—automated engines that scale beyond individual engagements
• Create repeatable processes for AI implementation: discovery frameworks, solution architectures, evaluation routines, and governance models
• Design prompts, playbooks, and knowledge bases optimized for reliability, consistency, and reusability across multiple clients
• Implement lightweight automation using no/low-code tools (Zapier, Make, Airtable) integrated with AI capabilities
• Establish monitoring and feedback loops that enable self-correcting, continuously improving systems
• Document patterns and best practices that can be deployed at scale

Client Service Delivery & Organizational Rollouts

• Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and sustained adoption
• Lead company-wide and client-wide AI adoption initiatives—managing stakeholder alignment, training, governance, and measurement across entire organizations
• Run comprehensive discovery to surface use cases, success metrics, risks, change-management needs, and technical requirements; translate findings into scopes, timelines, and clear acceptance criteria
• Coordinate solution build-outs with internal teammates and external partners: data/connectivity needs, tool selection, integration planning, prompt engineering, and rollout choreography
• Design change-management approaches that address skill gaps, cultural resistance, workflow disruption, and organizational readiness
• Partner with client leadership to sequence rollout phases, manage dependencies, and demonstrate ROI

Quality, Governance & Evaluation

• Set lightweight evaluation routines: accuracy metrics, latency benchmarks, cost tracking, quality assurance processes, and continuous improvement cycles
• Establish prompt/playbook management, basic safety/guardrail checks, and UAT plans
• Build governance frameworks that enable responsible, scalable AI adoption across organizations
• Implement monitoring systems that track performance, usage, and business impact

Stakeholder Management & Enablement

• Lead standing client check-ins, executive presentations, demo readiness, decision logs, and release notes, presenting succinct options and recommendations
• Create comprehensive enablement materials: user guides, FAQs, training programs, and governance playbooks that empower client teams to operate AI systems independently
• Build lasting client relationships through proactive communication, anticipation of needs, and consistent delivery quality
• Present to executive audiences with clarity and confidence, addressing concerns about accuracy, security, and adoption

Operations & Project Management

• Design and continuously improve the operating system for AI work: intake → triage → prioritization → delivery → QA → launch → measurement
• Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack)
• Budget & scope control: track time against SOWs, flag changes early, manage vendors, and ensure on-budget delivery with clear documentation
• Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences

Communications & Reporting

• Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights
• Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
• Contribute to Human Agency's AI thought leadership through documentation of best practices, case studies, and insights

Who You Are

Experience & Skills

• 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
• Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end (scope, timelines, budgets, risk, and change management)
• Deep AI fluency: hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems; can shape prompts/playbooks, evaluate quality, and choose appropriate tools or vendors
• Strong understanding of AI capabilities and limitations, when to use AI, how to design for reliability, and how to manage risks responsibly
• Proven ability to design repeatable processes and systems that scale beyond individual projects
• Experience with no/low-code automation platforms (e.g., Zapier/n8n), knowledge bases, and modern AI tooling
• High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations
• Exceptional ability to translate complex technical concepts into clear business value for non-technical audiences
• Bonus: Experience leading organizational-level technology rollouts, background in management consulting, familiarity with responsible AI considerations (privacy, data handling, consent, bias mitigation), or experience in AI/ML product development

Mindset & Traits

• Builder and operator: You design systems that work without constant oversight, not just execute tasks
• Strategic and tactical: Comfortable setting vision while rolling up sleeves for hands-on implementation
• AI pragmatist: Excited about possibilities but grounded in what actually delivers measurable value
• Mission-driven; systems thinker with bias for action
• Clear, persuasive communicator who can influence executive stakeholders and earn trust through delivery
• Calm under pressure with excellent judgment about when to escalate vs. solve independently
• Able to hold strategic context while driving tactical execution across multiple concurrent engagements
• Intellectually curious with strong learning agility, you stay current on AI capabilities and translate findings into practical applications
• Comfortable operating in ambiguity and creating structure where none exists

Considerations

• Education: Bachelor's degree or equivalent experience; an advanced degree in business, technology, or a related field is a plus
• Ethics: Commitment to ethical practices and responsible AI (transparency, human oversight, privacy, bias mitigation)
• Travel: Regular (20–40%) for client activities, organizational rollouts, and events
• Location: Remote-friendly with preference for candidates in major tech hubs

Compensation

This role offers a competitive base salary with performance-based bonuses and potential equity participation. Final compensation will vary based on experience, performance, and location.

Why Join Human Agency

Join a team of thinkers and builders creating meaningful impact across sectors—with autonomy to lead, the resources to succeed, and room to grow. This role offers the opportunity to shape how organizations integrate AI at scale, with clear pathways to increased leadership responsibility as our practice expands.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.