Position: Project Manager, Professional Services

Reports to: Supervisor, Professional Services  

Location: Manila, Philippines 

 As a key contributor to the Professional Services Team, the ideal candidate will be a passionate, self-managed individual who can work well with a cohesive team to help delight customers and grow business.

Key Responsibilities: 

• Lead and manage all day-to-day operational and tactical aspects of multiple implementation projects.
• Creating Project Plans
• Eliciting and defining Customer requirements                 
• Effectively communicate plans, progress and status updates to both internal staff and customer stakeholders.
• Collaborate with associated project managers and partners to ensure a streamlined implementation of all products.
• Continually seek opportunities to increase customer satisfaction through vendor relationships and available tools.
• Maintain and update all internal applications associated with projects.
• Identify project risks and implement appropriate mitigation plans.
• Interact effectively at all levels of the client organization. 
• Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.
• Maintain and update all internal applications associated with implementation projects.
• Articulate the value of Five9’s Professional Services through presentations, demonstrations and open discussion with customers
• Learn Five9 and PS values and actively apply them to projects and process improvement initiatives.
• Handle and de-escalate client and sales escalations with minimal assistance from the supervisor.
• Interact effectively at all levels of the client and vendor organization.
• Develop and maintain positive and productive relationships with clients and vendors.

Key Requirements: 

• Minimum of 3 years in an Implementation (Professional Services), Project Management or Technical Consulting position - Call Center industry experience is highly desired.
• Experience with managing multiple projects across multiple customers simultaneously while requiring little or no oversight and/or direction.

• Knowledgeable in creating Project Charters, Weekly Status Reports, and other detailed documentation. 

• Must possess a strong combination of project management skills, call center expertise, and vendor management. 

• Can operate and perform duties with minimal supervision. 

• Excellent verbal and written skills required.
• BA/BS or equivalent experience is required.

Key Skills:

• Experience with managing multiple projects across multiple customers simultaneously.
• Must possess a combination of project management skills and client development.
• Knowledge of Call Center and software as a solution.
• Must possess a strong combination of project management skills, technical call center expertise, and client development.
• Must be an expert at developing and maintaining positive and productive relationships with clients; impeccable communication skills and ability to understand clients’ needs is imperative.
• Must be a natural leader: Able to build collaborative relationships with supervisors and peers; Able to delegate responsibilities with ease; Able to provide constructive feedback and praise; Able to understand and educate others.
• Must be strategic thinker; Able to understand the ‘Big-Picture”; Able to think quickly and adeptly when solving complex problems; Exceptional with time management and organization.

Nice to Have:

• Experience managing implementations of Five9, TDM and/or VoIP Call Center solutions (Genesys, Avaya, Cisco, Aspect, LiveOps, Contactual, InContact, Interactive Intelligence and/or CosmoCom)
• Knowledge of CRM and Lead Management solutions (Salesforce, Siebel, NetSuite, RightNow, Leads360 and/or LeadMailbox)
• Knowledge of SaaS, Networking, Internet concepts, CRM, WFM, PBX, Dialer, ACD, CTI, VoIP, IVR/VRU and Call Center practices – Experience with WFO Applications is a plus.

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13^th month pay, Solo parent leave, Special leave for women)

#LI-MB1 

The Customer Delivery Manager is responsible for overseeing end-to-end delivery across Media, Creative, Smart Services, Creative Delivery, and SparkWorks, ensuring projects move from planning to execution smoothly and on schedule. This role manages timelines, coordinates cross-functional stakeholders, and keeps teams aligned on priorities, deliverables, and expectations. They act as the central point of accountability for delivery, proactively identifying risks, resolving blockers, and maintaining momentum across multiple workstreams. The role also safeguards the overall quality and consistency of creative outputs, ensuring work meets strategic objectives and delivery standards.

As a Customer Delivery Manager at Smartly, you will …

• Manage end-to-end creative delivery process
• Engage and collaborate daily with internal teams
• Create reports and provide insights
• Complete activities according to best practice and SOPs
• Self-manage your time and tasks, prioritize to meet deadlines
• Own creative delivery communication (briefing → production → QA → launch → reporting)
• Confirm and manage timelines and turnaround time (TAT)
• QA check and ensure overall quality of creatives (storyboards, mocks, final creatives)
• Build campaign structures (e.g. decision tree), ensure alignment of media and creative
• Ensure creative strategies are deliverable and delivered efficiently
• Utilize industry/platform knowledge for idea generation

We're definitely looking for you, if you ...

• Have flawless written and verbal communication skills
• Have 3+ years of project management experience
• Have 3+ years in digital advertising (must have media background — social/programmatic)
• Are proficient in Google Sheets and/or Microsoft Excel for tracking, reporting, and managing project data.
• Have the ability to negotiate and deliver difficult news to clients/stakeholders
• Have excellent time management, coordination, and prioritization skills
• Have great attention to detail, highly organized, self-starter
• Are able to multitask and meet critical deadlines in a fast-paced environment
• Are a good team player with a positive attitude
• Are amenable to NORAM working hours (8:00pm to 5:00am) and hybrid setup

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#IND
#LI-AL1

Values

Here are our Company Values and we’d love to have individuals who can be a culture add to our team!

What We Offer

• Permanently Remote
• Pay wired directly to your bank account
• $50 Monthly Stipend
• Annual Bonus
• Flexible PTO
• Enjoy company time off during some of the major US and PH Holidays
• Company-issued Device
• Career fast track for performers and internal mobility
• Learn from a team of Stanford, MIT, Google and Harvard alumni

Grow With Us

Workstream is looking for an Operations Manager for Global Data Operations. In this role, you will lead the most critical data-gathering initiative for Workstream’s robotics division. You will partner closely with the Recruiting and People Ops teams to drive high-volume participant acquisition, while taking direct ownership of the ongoing management and data output quality of hundreds of participants helping robots "learn" how to interact with the world. Your goal is to ensure we hit our weekly footage targets while maintaining compliance with data quality standards.

This isn't just a standard operations role; you are building the foundation for the future of robotics. You will manage a truly global operation that bridges the gap between high-volume data collection and high-level AI research.

Day in the Life

Team Management & Leadership

• Lead and mentor a large, distributed team of Video Data Contributors and potentially a small team of Team Leads or Quality Auditors.
• Lab Management: Oversee a physical Workstream Lab, managing office-based team members who utilize complex multi-camera wearable setups to capture high-fidelity data.
• Conduct weekly "Office Hours" and Q&A sessions to troubleshoot contributor issues and provide feedback on recording techniques.
• Monitor contributor engagement and retention, implementing strategies to reduce churn in a month-to-month contract environment.

High-Volume Recruitment & Onboarding

• Technical Guidance: Collaborate with the Recruiting team to provide specific technical criteria for candidates, ensuring they possess the right hardware and high attention to detail.
• Onboarding: Partner with People Ops to facilitate a seamless transition, ensuring contributors are immediately integrated into filming and data protocols.
• Equipment Verification: Coordinate with Recruiting on the verification of equipment (head-straps and camera specs) to ensure every new participant is project-ready.

Data Quality & Feedback Loop

• Quality Assurance: Lead a team of reviewers to audit footage for "usability" (hand/arm movement vs. idle activities).
• Continuous Improvement: Update the "Guidelines Presentation" and training materials based on common failure points in the footage (e.g., poor lighting or incorrect camera angles).
• Technical Troubleshooting: Act as the final escalation point for hardware compatibility issues or Google Drive upload failures.

Financial & Compliance Oversight

• Compensation: Manage the complex tiered compensation structure and bonus payouts.
• Payroll Partnership: Ensure all monthly payments via Deel are accurate and submitted within payout cycles.
• Data Privacy: Ensure strict adherence to compliance guidelines, ensuring no personal information is captured in the uploaded data.

Who You Are

• Management: 6+ years in Operations Management, specifically leading distributed or "gig" workforces.
• Technical Proficiency: You are technically savvy and comfortable managing/troubleshooting multi-camera hardware. You must be able to master and teach the technical nuances of multi-angle recording to ensure data integrity.
• Global Operations: Experience managing teams across the Philippines and the US, including understanding the cultural and logistical differences in both markets.
• Analytical Mindset: Ability to look at "Unusable Footage" data and pinpoint exactly where the training or the recruitment filter is failing.

Preferred Qualifications

• Experience in AI Data Labeling or Computer Vision data collection.
• Experience with hardware logistics (inventorying and shipping head-straps or smartphones).
• A background in BPO Management or Marketplace Operations (e.g., Uber, DoorDash, TaskRabbit).

Senior Consulting Manager – GDC (Global Delivery Center)

The GDC Senior Consulting Manager reports to the Director of Consulting Operations of the Global Delivery Center organization. The role plays a critical part in providing support to the GDC team members to ensure engagement success and people management.  This person will collaborate with GDC Leadership, GDC Operations and Resource Management to provide optimized project staffing.  This role plays a key role in maintaining proper GDC delivery team utilization and maximizing revenues.

Responsibilities 

• Collaborate with GDC Consulting Operations to identify and assign project resources to client engagements.
• Build and maintain relationships with internal stakeholders that characterize partnership, cooperation and trust.
• Participate in regular ideation and consultation meetings with GDC and onshore counterparts.
• Manage own projects where required.
• Oversee medium to large concurrent client projects while maintaining oversight to identify risk, escalations and issue resolution.
• Manage and resolve escalations between the project, client or other internal organizations in a satisfactory manner.
• Oversee resource planning, and coordination of project activities between client and internal/external resources needed to accomplish strategic business goals.
• Mentor staff in Agile methodologies and best practices in project management to enhance project delivery.
• Provide teams with clear understanding of responsibilities, accountabilities and growth plan by communicating and managing work assignments, training, and performance appraisals.
• Spearhead multiple Internal initiatives yielding impactful results to the growth of the organization and its employees.
• Ensure that bench time for Consultants is used to improve skills in line with Practice technology roadmaps.
• Monitor the alignment of program scope with strategic business objectives.
• Solicit feedback Delivery Owners of engagements where GDC team members are aligned.
• Conduct interviews of prospective GDC candidates.

Qualifications

• 7+ years demonstrated client relationship skills and experience setting and managing client expectations.
• Experience / background on Java
• Strong verbal and writing skills.
• Ability to communicate effectively up to Executive Levels.
• Extensive experience aligning diverse teams across multiple locations to deliver projects in alignment with project commitments.
• Has a strong sense of working collaboratively with the GDC Leadership team.
• Deep, professional knowledge in internal stakeholder management, people management, and software project Delivery.
• Ability to lay out sound work plans and resolve competing trade-offs.
• Ability to manage up to 30 people and provide guidance on their career development.
• Ability to passionately develop and nurture the next in line leaders.
• Ability to remain composed during challenging and critical situations.
• Demonstrated experience in Agile best practices and delivery methodologies.
• Experience working with sales and solutioning stakeholders on staffing and timeline commitments and ensure there is alignment in expectations is a plus.

Project Manager

About the role

We're looking for a Project Manager to join our Deployment Quality Assurance team and own the day-to-day execution of customer rollouts on the RetailNext platform. You'll be the primary point of contact for retailers as they bring our analytics solution live across their stores, coordinating vendors, service engineers, and internal stakeholders to keep deployments on time and on budget.

The right person for this seat is highly organized, comfortable holding multiple stakeholders accountable, and calm under pressure when scope shifts mid-project. You communicate proactively, anticipate risks before they become escalations, and treat a customer's deployment timeline as if it were your own. You're equally comfortable in a customer meeting and inside a checklist — and you genuinely care about getting the small details right.

RetailNext is the global leader in brick-and-mortar retail analytics, tracking over a billion shopping trips annually across 100,000+ sensors worldwide. Our Aurora sensor combines edge-based video analytics, IoT, and AI to deliver real-time insights for Fortune 500 retailers across 100+ countries. The Deployment Quality Assurance team makes sure every one of those deployments lands accurately and reliably — and this role sits at the center of that work.

Reports to: PMO Lead

Location: Philippines, Remote

What You'll Do

Project Leadership & Execution

• Own end-to-end delivery of customer deployments, from kickoff through go-live and handoff
• Develop and execute project work plans, revising them as scope, timing, or resourcing shift
• Coordinate vendors, service engineers, and internal teams to keep each deployment moving
• Drive multi-phased workstreams that validate data quality and optimize system performance for the customer
• Run weekly project cadences with clear agendas, documented outcomes, and tracked action items

Customer Relationship Management

• Act as the primary customer contact for day-to-day project activities
• Communicate proactively with stakeholders at every level — from store ops to retail IT leadership
• Translate technical implementation details into clear, customer-friendly language
• Keep customers confident in the project by being responsive, organized, and ahead of issues

Scope, Budget & Risk Management

• Identify scope changes early, gain approval on change orders, and escalate before timeline or budget slips
• Review quotes and estimates to confirm installation charges, deployment fees, licenses, and other line items are accurate
• Protect project margins by tracking spend against plan and flagging variances quickly
• Escalate risks to internal team managers and drive them to resolution

Documentation & Process

• Manage ongoing project documentation across all internal systems and checklists
• Keep deployment records, status updates, and handoff documents current and accurate
• Coordinate project staffing and escalate resourcing gaps before they become bottlenecks
• Suggest service improvements that sharpen our PMO processes, tools, and playbooks over time

What We're Looking For

Required

• 3+ years of project management experience, ideally on customer-facing technology deployments
• Solid understanding of PMO processes — work plans, change control, risk management, status reporting
• Strong written and verbal communication skills with the ability to manage stakeholders at all levels
• Excellent time management and the ability to keep multiple deadlines on track simultaneously
• Comfort owning budgets and pushing back when scope or cost is at risk
• Adaptability — projects shift, and you adjust without losing momentum

Valued but Not Required

• Experience with retail technology, in-store hardware, or IoT/sensor deployments
• Familiarity with video analytics, computer vision, or edge-compute solutions
• PMP, PRINCE2, or similar project management certification
• Background in deployment QA, field services, or customer success operations

What We Offer

• Customer-facing role at the heart of deployment success — you're the primary point of contact for Fortune 500 retailers as they go live on RetailNext, with direct influence over whether their rollouts succeed
• Real input into how we sharpen our PMO processes, tools, and playbooks — this isn't a "follow the runbook" role; we want PMs who help us improve the way we run deployments
• Global scope from a remote seat in the Philippines — coordinate projects spanning RetailNext's 100+ country footprint and partner with vendors, service engineers, and customer stakeholders worldwide
• Monthly Recharge Day
• Holiday Exchange Program
• Best Self Benefit Program
• Medical Insurance
• Work from Anywhere up to 90 days

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Lifecycle Specialist - Contracts Management, joining our Employee Lifecycle team.

The Specialist, Lifecycle - Contracts Management will ensure that all contract related activities for Remote’s external employees and clients are performed with focus on legal compliance and superior employee experience without compromising on speed.

You will be reporting to Employee Lifecycle Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.

Key Responsibilities 

Employee Relations Management

• Serve as custodian of employment terms and agreements, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Draft, tailor and administer all employee lifecycle documents with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to issuance of Employment agreement amendments, Employment documents, Letters and Employment Forms as necessary in the capacity of Remote’s global HR team.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Contracts Management, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Practicals

• You'll report to: Manager, Contract management, Lifecycle
• Team: Lifecycle Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. (async) Small challenge
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

Job Title: Social Media Manager 

Role: Freelancer 

Duration: 1-2 months

Location: Manila, Philippines

About the role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

IIG are looking for a Social Media Manager to play a key role in driving business success through best-in-class use of social media. 

With support from IIG’s Editorial & Strategy hub team and an embedded team of data analysists, social creatives and community managers, and a direct line into Health Care Brand’s Marketing team this role will be a key part of Health Care Brand’s strategic function, helping reach, recruit and activate audiences around social content rooted in the culture, interests and stories people really care about and respond to! 

You will be the go-to source of knowledge and inspiration for best practice and innovation at strategy design stage, and responsible for content performance during publishing and distribution, using real-time data and A/B testing to inform iterative, incremental optimisation against client objectives – be that reach, actions or retained audience growth. 

You will need to be an assured and authoritative presence in senior management team meetings providing an insightful and strategic point-of-view on all things social. 

What you will be doing: 

Core function:  

Social Media Planning: 

• Will serve as support to the Digital Strategist/Planner to plan and develop monthly content calendars, assisting in creative conceptualization of social campaigns across media channels, and define and execute social media strategy for different platforms.   
• You will be accountable for producing weekly, monthly and quarterly reporting – with analysis providing learnings to guide constant improvement of social KPI to all relevant teams and stakeholders. 
• Planning and scheduling posts at optimal times to maximize reach and engagement. 
• A keen eye on emerging social trends, new platforms and audience behaviours, you will be able to offer a clear position on how brands should best behave in social. 
• Crisis Management: Handling any negative feedback or crises promptly and professionally to protect the brand's reputation. 
• Understanding the nuances of each platform (Meta, TikTok, Twitter, Youtube, etc.) and tailoring strategies accordingly. 
• Testing new features, tools, and formats to find innovative ways to engage the audience and drive results.  
• Monitoring of competitor activities within social media channels through different platforms and tools (ie. Brandwatch).  
• Knows how to copywrite social content is a plus point 

Workflow management: 

• Uses project management and workflow tools.  
• Responsible for the timely delivery of projects, escalating any potential issues to the Account Director, Account Managers, and Strategy Head.  

 Team development and inspiration:  

• Actively participate in the sharing of knowledge and the facilitation of learning within the Studio.  
• Encourage a great team environment whilst keeping client centricity at the core of the team culture and values.  
• Influence and inspire your internal team to deliver projects to a high standard including QC.  

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.  
• Highly creative with the ability to generate ideas and practically contribute to studio output.  
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.  
• You will have a high level of expertise in managing and optimising paid social boosting across Facebook Business Suite and plenty of examples of how you have enhanced ROI through smart interest-targeting and testing. Experience of managing paid social on other platforms (Meta, Twitter, TikTok, Youtube etc) is a bonus. 
• You will have an instinctive (and data-backed) understanding of how to find the right influencers and media partners to reach any target audience and know how to ensure we get the best out of them. 
• Experience across a range of social media management tools to schedule content, manage campaigns and sign-offs and generate client-facing reports 
• Proficient in Microsoft Office and other related software.  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17521

#LI-D1 #LI-Hybrid

Job Title: Digital Manager

Role: Freelancer 

Duration: 7 months

Location: Manila, Philippines

About the role:

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

We are currently looking to hire a Digital Manager with 2-3 years brand experience to manage digital content for a key account based at the client’s business. You will be joining a fun and dynamic team who are all passionate about their clients and their communication needs. This is a great opportunity for a level headed, strategic thinker, who has a passion for great content and creating impact 

The Digital Manager will be responsible for owning, implementing and iteratively improving the clients content planning and creation– including audience engagement, reach, and growth, tone of voice, original format development, content commissioning, planning, scheduling, and optimisation through to reporting on KPIs. You will provide strategic recommendations and input every step of the way from campaign, proposition and format development, publishing plans, optimisation, measurement, and evaluation. 

The success of the role will rely on your ability to spot opportunities to help our clients achieve their business ambitions. 

What you will be doing: 

• The Digital Manager will act as the liaison between an organization and its audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms across Website, Facebook, LinkedIn) to build brand presence and trust, both online and in-person. 
• Role will be required to both plan and implement digital advertising formats and budget across social platforms 
• The job requires engaging audiences digital platforms to reach all audiences where they are. Since different digital spaces have unique cultures and best practices, community managers must be the consistent tone and voice of the brand. 
• As a Digital Manager, all your messaging, content, and crisis observation across networks should be prompt, consistent with your brand, and empathetic to create a loyal and delighted community. 
• PR - managing and extending a brand's audience; engaging with the audience across social platforms (both positive and negative) alongside client 
• Voice of consumer analysis 
• Prepare reports + make suggestions 
• Capture trending moments or social media content and format trends on to be leveraged 
• Working closely with the team, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges. 
• This is about engaging, building and proactively managing a positive social media community. You must bring a creative flair and excellent written skills 

What you need to be great in this role: 

• Social Media Savvy – knows how to build online communities, engage with customers 
• Must be familiar with any Response Management tool like Sprinklr, Social Studio, Social Bakers, and others 
• Should be strong in MS office skills (Excel, PPT, basic lookup, and advanced excel would be an added advantage) 
• Ability to ideate and work with creative team to create content – from reels, photo posts, snaps, landing pages, brand pages, etcRole requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it. 
• The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. An editorial background and creative skills such as Photoshop would be an advantage. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17517

#LI-D1 #LI-Hybrid

Job Title: Advertising Compliance (ASC) Account Manager / Advertising Compliance (ASC) Officer 

Role: Freelancer 

Duration: 5 months

Location: Manila, Philippines

About the role: 

Oliver Hub Philippines is looking for an Advertising Compliance Officer  who  will be responsible for ensuring that all advertising materials align with the Ad Standards Council (ASC) regulations in the Philippines. This role plays a crucial part in managing the approval process for campaigns, preventing compliance issues, and ensuring smooth execution. 

The ideal candidate is a highly organized individual with strong attention to detail, excellent project management skills, and the ability to coordinate with multiple teams, including clients, creative, accounts, and legal, to ensure all advertisements meet regulatory requirements

What you will be doing:

Regulatory Compliance & Approval Management:

• Oversee the entire ASC approval process, ensuring all advertising materials meet compliance requirements before submission. 
• Review campaign assets and materials to identify potential compliance concerns, minimizing risks of rejection or revision. 
• Stay updated on ASC policies, advertising regulations, and industry standards to ensure all campaigns align with the latest guidelines. 

Project Coordination & Timeline Management:

• Work closely with clients, creatives, account management, and legal teams to ensure advertising materials adhere to ASC regulations. 
• Establish and follow clear timelines and workflows for ASC submissions to avoid campaign delays. 
• Maintain a tracking system for all ASC applications, approvals, and feedback, ensuring seamless process management. 

Risk Assessment & Documentation:

• Identify potential compliance risks and proactively resolve issues before submission. 
• Join in creative development process and client presentations to make recommendations based on what will most likely get approval from ASC
• Maintain organized records of all ASC-related correspondences, permits, and approvals for easy reference. 
• Act as the main point of contact between the client and the Ad Standards Council. 

Training & Compliance Advisory:

• Educate client and internal teams on ASC regulations and best practices to ensure smoother approval processes. 
• Develop and implement guidelines and checklists to help creative teams produce compliant advertising materials. 
• Provide ongoing support to minimize compliance risks and ensure adherence to ASC standards. 

What you need to be great in this role:

• Solid knowledge of ASC regulations and advertising compliance. (experience in ASC submission is a plus). 
• Strong project management skills with the ability to manage multiple campaigns simultaneously. 
• Exceptional attention to detail and problem-solving abilities. 
• Excellent  written and verbal communication skills for effective coordination and documentation. 
• Ability to work under pressure and meet strict deadlines. 
• Prior experience in advertising, marketing, or compliance is an advantage. 
• Strong communication and presentation skills in case agency has to defend its work to an ASC hearing/panel.
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Basic knowledge in Photoshop/editing is a plus 
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Req ID: 17518

#LI-D1 #LI-Hybrid

So, what’s the role all about?

The Client Services Project Manager leads the implementation of NICE products after a sale is completed through direct or indirect channels. This customer-facing role involves significant partner and customer interaction and requires strong communication, professionalism, and the ability to coordinate cross-functional delivery.

As a Client Services Project Manager, a typical day might include the following:

1. Lead end-to-end delivery
• Direct and manage project execution from initiation through closure, ensuring delivery is completed on time, within scope, and aligned to success criteria.
2. Initiate and align stakeholders (internal + external)
• Define project scope, goals, and deliverables in collaboration with internal stakeholders and external stakeholders (partners and customers).
• Bridge the gap between stakeholders by facilitating clear communication, aligning expectations, and translating business needs into actionable delivery plans.
3. Conduct project kick-offs and establish governance
• Lead project kick-off meetings with internal teams and external stakeholders (partners and customers) to align on objectives, delivery approach, roles/responsibilities, governance, risks/dependencies, timelines, and communication cadence.
4. Build and manage the project plan
• Develop and maintain project plans, diagrams, and communication artifacts.
• Plan and schedule timelines, milestones, and deliverables using appropriate tools; track progress and outcomes.
5. Resource and dependency management
• Estimate resources needed and negotiate allocation with department/implementation managers.
• Identify and manage dependencies and the critical path to maintain delivery momentum.
6. Risk, change, and issue management
• Proactively manage scope changes, identify potential risks/issues, and implement contingency plans to minimize delivery impact.
7. Reporting and customer communications
• Develop and deliver status updates, progress reports, proposals, requirements documentation, and presentations.
• Communicate effectively and professionally with customers and internal teams throughout the project lifecycle.
8. Relationship management
• Build, develop, and maintain business relationships critical to project success across customers, partners, and internal stakeholders.
9. Closure and continuous improvement
• Obtain customer sign-off confirming the project's completion and acceptance.
• Conduct project retrospectives and produce recommendations to improve delivery outcomes.
• Develop best practices and reusable tools/templates to improve project execution and consistency.
10. Compliance
• Follow the company Code of Ethics and applicable policies and procedures at all times.

To Land This Gig You’ll Need

Education

• Bachelor’s degree in Business Management or a related field, or equivalent relevant work experience.

Experience

• 5–10+ years of customer-facing project management experience (enterprise preferred).
• Experience in call center/contact center environments; telephony and/or call recording industry experience preferred.
• Demonstrated success in delivering projects on time and within scope.

Core Skills & Competencies

• Strong project planning, coordination, and execution skills.
• Excellent written and verbal communication; confident in executive/customer-facing settings.
• Strong understanding of technology and the software development lifecycle (SDLC).
• Resource, risk, and change management capabilities.
• Critical thinking and problem-solving skills; able to make independent, sound decisions.
• Financial and budget competency.
• Highly organized; comfortable planning several months in advance.
• Ability to motivate and influence cross-functional teams.

Certification

• PMP certification required (PMI).

Requisition ID: 10828
Reporting into: Tech Manager
Role Type: Individual Contributor

So, what’s the role all about?

Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable. 

Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes. 

How will you make an impact?  

Release & deployment operations 

• Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows 
• Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams 
• Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines 
• Respond to platform alerts, investigate issues, and keep stakeholders informed 

Observability & support 

• Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost 
• Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies 
• Keep runbooks current and contribute to post-incident reviews 
• Support data engineering teams with deployment questions and environment issues 

Improvement & automation 

• Identify and prototype improvements to DataOps processes through scripting and automation 
• Build and maintain tooling that reduces toil and improves the reliability of our release pipeline 

Day-to-Day Tech 

• Snowflake
• AWS (S3, IAM, CloudWatch, Lambda)
• Jenkins  ·  GitHub Actions 
• MSK / Kafka 
• Apache Airflow 
• Python 
• ServiceNow 
• Jira

Have you got what it takes?

• 3+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure 
• Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL 
• AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI 
• Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions 
• Python scripting for operational automation 
• Experience working within a formal change management process: CRs, maintenance windows, approvals 
• Clear communicator when things break — you keep stakeholders informed without being asked 
• Comfortable working async across time zones in a distributed team 
• Familiar with AI tools and comfortable using them in day-to-day work 

Nice to Have 

• Apache Airflow — DAG monitoring and operational support 
• MSK / Kafka operational experience 
• Infrastructure as Code experience — Terraform or similar 
• Prometheus & Grafana for monitoring and dashboards 

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10730
Reporting into: Manager, Engineering, Data CX
Role Type: Individual Contributor

So, what’s the role all about?

Associate Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable. 

Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes. 

How will you make an impact?  

Release & deployment operations 

• Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows 
• Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams 
• Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines 
• Respond to platform alerts, investigate issues, and keep stakeholders informed 

Observability & support 

• Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost 
• Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies 
• Keep runbooks current and contribute to post-incident reviews 
• Support data engineering teams with deployment questions and environment issues 

Improvement & automation 

• Identify and prototype improvements to DataOps processes through scripting and automation 
• Build and maintain tooling that reduces toil and improves the reliability of our release pipeline 

Day-to-Day Tech 

• Snowflake
• AWS (S3, IAM, CloudWatch, Lambda)
• Jenkins  ·  GitHub Actions 
• MSK / Kafka 
• Apache Airflow 
• Python 
• ServiceNow 
• Jira

Have you got what it takes?

• 2+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure 
• Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL 
• AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI 
• Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions 
• Python scripting for operational automation 
• Experience working within a formal change management process: CRs, maintenance windows, approvals 
• Clear communicator when things break — you keep stakeholders informed without being asked 
• Comfortable working async across time zones in a distributed team 
• Familiar with AI tools and comfortable using them in day-to-day work 

Nice to Have 

• Apache Airflow — DAG monitoring and operational support 
• MSK / Kafka operational experience 
• Infrastructure as Code experience — Terraform or similar 
• Prometheus & Grafana for monitoring and dashboards 

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10733
Reporting into: Manager
Role Type: Individual Contributor

The opportunity

The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.

Employment Level: Team Lead

Employment Type: Full Time

Working Hours: 4:00 pm PHT to 1:00 am PHT

What you'll do

• Oversee daily activities, including ticket management and strategic projects, ensuring smooth operations.
• Facilitate seamless communication and collaboration between IT teams in the APAC region and the United States, streamlining processes and enhancing efficiency.
• Configure networks, manage Google Workspaces and provide end-user support. Refine onboarding and offboarding procedures to ensure employees are productive from day one.
• Champion security improvements, securing hardware and systems while providing daily hands-on support to users and the team to meet business goals.
• Maximize vendor value and impact by managing new and existing vendor relationships. Handle hardware procurement logistics, shipping/receiving, and repairs/upgrades for APAC staff, ensuring optimal operational efficiency.

Who you are

• Must have 2+ years of experience as an IT Team Leader or Manager.
• 4+ years of IT experience with exposure to various facets of IT, including end-user support, security, networks, remote environments, and access management.
• 1+ year of managerial or project leadership experience.
• Previous IT logistics experience in the Philippines or within the APAC region is preferred.
• Experience in a SaaS-centric environment utilizing Office 365 or Google Workspace, Slack, MDMs, and other cloud management tools to support 400+ team members.
• Background in supporting both Mac and Windows environments for end-users.
• Ability to think creatively and anticipate challenges without requiring additional supervision.
• Excellent verbal and written communication skills, suitable for both technical and non-technical audiences.
• Organized and detail-oriented.
• Ability to multitask effectively.
• Capability to make decisions under pressure with little or no supervision.
• Relevant certifications such as CompTIA A+, Cloud+, or Security+ are preferred.
• Experience in Information Security, including certifications like CISM or CISSP, is preferred.
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

So, what’s the role all about?
We are seeking an experienced Manager, Engineering to lead a globally distributed team responsible for optimizing and managing data pipelines, real-time data processing, and database operations. The ideal candidate will have strong technical expertise in SQL, databases, Kafka, Flink, Airflow, and AWS, along with experience in managing remote teams across multiple time zones. 

How will you make an impact?  

• Lead and mentor a distributed DataOps team, ensuring high performance and collaboration across different regions. 
• Oversee the design, development, and maintenance of scalable data pipelines and streaming applications. 
• Manage and optimize database operations, ensuring data integrity, performance, and security. 
• Implement and maintain real-time data processing workflows using Kafka and Flink. 
• Collaborate with engineering, analytics, and business teams to ensure seamless data flow and accessibility. 
• Develop and enforce best practices for data governance, monitoring, and observability. 
• Drive automation and efficiency improvements in DataOps processes. 
• Ensure high availability, reliability, and performance of data infrastructure. 
• Manage project timelines, resource allocation, and stakeholder expectations. 

Have you got what it takes?

• Bachelor's degree in Computer Science, Engineering, or a related field, OR 5+ years of experience in DataOps, Data Engineering, or a related field. 
• Proven experience managing and leading remote teams across multiple time zones. 
• Strong proficiency in SQL and database management (e.g., Snowflake, SQL, NoSQL databases). 
• Expertise in real-time data processing technologies such as Kafka and Flink. 
• Experience with Airflow for workflow orchestration. 
• Experience with cloud-based data platforms, particularly AWS. 
• Familiarity with infrastructure-as-code and automation tools. 

Preferred Qualifications: 

• Experience working in a fast-paced, globally distributed environment. 
• Knowledge of CI/CD pipelines for data workflows. 
• Understanding of data security and compliance best practices. 

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10613
Reporting into: Manager, Network Operations
Role Type: Individual Contributor

So, what’s the role all about?
Implementation Engineers collaborate with both new and existing clients to implement NICE products, acting as experts in configuring the client’s NICE portal and integrating it into their business processes. They take primary responsibility for setting up and implementing technical systems and applications, leveraging configuration tools, programming knowledge, and project management expertise.

How will you make an impact?

• Collaborate with clients to gather requirements and design tailored implementation strategies.
• Configure contact center solutions, including advanced call flows, IVR paths, APIs, and integrations.
• Configure and implement the client’s portal, utilizing NICE platform tools, including advanced features like APIs and integrations.
• Collaborate closely with Engagement Managers and Implementation Consultants to ensure successful onboarding and implementation.
• Troubleshoot technical issues during implementation and support User Acceptance Testing (UAT) to meet client requirements.
• Manage multiple client engagements simultaneously, ensuring timely and high-quality delivery.
• Document configuration steps, create process plans, and develop guides for specific products or features.
• Act as a key resource for improving configuration and implementation processes, sharing best practices and identifying areas for efficiency gains.
• Provide feedback to the Product Management team to support product enhancements and client needs.
• Use project management and ticketing tools like Asana, Rocketlane, Salesforce, Jira, and Confluence to track and manage implementation workflows.

Have you got what it takes?

• Bachelor’s degree in Telecommunications, Computer Science, or a related field.
• 3+ years of experience in implementing SaaS solutions, preferably in the contact center or telecommunications space.
• Previous experience in project implementation, customer service, or technical support is required.
• Experience in client-facing implementation is essential, ensuring successful project delivery and building strong relationships.
• Knowledge of programming languages, such as JavaScript, HTML, Perl, or Java.
• Experience with APIs, webhooks, and integrating third-party systems.
• Familiarity with IVR systems and contact center workflows.
• Basic knowledge of Data Base and writing SQL queries
• Proficiency in troubleshooting and problem-solving in complex technical environments.
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Self-motivated with strong organizational and time management skills.

Preferred Skills:

• 2 years of experience working with the LiveVox or NICE CXone Product Line and Configuration Tools, or other contact center solution(s)
• Knowledge of cloud technologies and platforms (e.g., AWS, Azure).
• Experience in implementing digital channels such as Email, SMS, Chat, and Chatbot, etc.
• Certification in project management methodologies (e.g., PMP, Agile).

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9805
Reporting into: Manager
Role Type: Individual Contributor

So, what’s the role all about?

Associate Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable. 

Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes. 

How will you make an impact?  

Release & deployment operations 

• Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows 
• Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams 
• Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines 
• Respond to platform alerts, investigate issues, and keep stakeholders informed 

Observability & support 

• Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost 
• Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies 
• Keep runbooks current and contribute to post-incident reviews 
• Support data engineering teams with deployment questions and environment issues 

Improvement & automation 

• Identify and prototype improvements to DataOps processes through scripting and automation 
• Build and maintain tooling that reduces toil and improves the reliability of our release pipeline 

Day-to-Day Tech 

• Snowflake
• AWS (S3, IAM, CloudWatch, Lambda)
• Jenkins  ·  GitHub Actions 
• MSK / Kafka 
• Apache Airflow 
• Python 
• ServiceNow 
• Jira

Have you got what it takes?

• 2+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure 
• Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL 
• AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI 
• Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions 
• Python scripting for operational automation 
• Experience working within a formal change management process: CRs, maintenance windows, approvals 
• Clear communicator when things break — you keep stakeholders informed without being asked 
• Comfortable working async across time zones in a distributed team 
• Familiar with AI tools and comfortable using them in day-to-day work 

Nice to Have 

• Apache Airflow — DAG monitoring and operational support 
• MSK / Kafka operational experience 
• Infrastructure as Code experience — Terraform or similar 
• Prometheus & Grafana for monitoring and dashboards 

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10732
Reporting into: Manager
Role Type: Individual Contributor

Role:  Senior Account Director 

Location:  Manila, Philippines

About the role: 

The Gen AI Content Studio (gen AI content development) is a new in-house creator team, with the role of developing content for the key brands of a global consumer health company across the consumer journey for touchpoints such as advertising, social, e-commerce, website. The team works with generative AI to produce content in-house, in contact directly with brands and marketing. This is leading a true content transformation for the client, operating in new ways, with new processes. 

We are looking for daring and bold professionals who will embrace the power of Generative AI and Talent and challenge the status quo in advertising and marketing. 

As a Project Manager within the new Gen AI Medical Communications Team, you will be instrumental in overseeing the delivery of targeted communications to healthcare professionals (HCPs), including emails, banners, and other digital assets. Your responsibilities will include managing the workflow, optimizing team capacity, and ensuring all projects meet deadlines and quality standards. You will coordinate collaboration among medical, creative to guarantee that every HCP-focused communication is executed efficiently, on time, and with precision. 

What you will be doing: 

• Lead the end-to-end project lifecycle, from briefing and planning to production and delivery, ensuring timelines and quality standards are met, within the sprint formats 
• Partner with brand and creatives to translate business objectives into clear project scopes with detailed deliverables and actionable timelines. 
• Manage the workflow of multiple projects simultaneously, ensuring seamless coordination and best time allocation within the team, and managing delivery of final assets for final use. 
• Build and maintain scalable tracking systems (trackers, timelines, capacity planning) to support multiple projects. 
• Facilitate communication between teams, anticipating challenges, and proactively solving bottlenecks. 
• Brief and coordinate medical writers, graphic designers, and delivery teams. 
• Ensure all content meets regulatory and compliance standards (medically accurate, compliant, and on-brand). 
• Manage and coordinate medical and regulatory review processes, ensuring timely approvals while maintaining project timelines. 
• Contribute to continuous improvement by documenting learnings, optimizing processes, and sharing best practices across global Gen AI Content Studio teams. 
• Lead regular updates on projects through status meetings, and follow up, manage project capacity and expectations for timelines, budgets, and scope. 

What you need to be great in this role: 

• 10+ years of experience in project management in healthcare communication (agency side preferred) 
• Previous experience managing HCP‑facing content (for doctors or pharmacists) — including analysis, design, or workflow development — is preferred, even as part of broader project management experience. 
• Proven ability to manage complex, multi-stakeholder projects in healthcare environment. 
• Exceptional organizational and communication skills, with a proactive, solution-oriented mindset. 
• Comfortable working in fast-paced, high-volume content environments with multiple deliverables. 
• Scientific literacy, attention to detail, and solid understanding of the pharmaceutical regulatory environment. 
• Experience in creative software and Gen AI applications (Canva, Jasper or other LLMs, etc.) 
• Entrepreneurial mindset with a passion for innovation and experimentation and curiosity about how Generative AI can enhance creative workflows. 
• English fluency required. 
• Remote based position. 

Req ID: 17425

#LI-JQ1 #LI-Remote

Role:  Senior Medical Copywriter

Location:  Manila, Philippines

About the role: 

The Gen AI Content Studio (gen AI content development) is a new in-house creator team, with the role of developing content for the key brands of a global consumer health company across the consumer journey for touchpoints such as advertising, social, e-commerce, website. The team works with generative AI to produce content in-house, in contact directly with brands and marketing. This is leading a true content transformation for the client, operating in new ways, with new processes. 

We are looking for daring and bold professionals who will embrace the power of Generative AI and Talent and challenge the status quo in advertising and marketing. 

This position involves developing written medical content for one or multiple brands, as part of a remote-based team comprised of design. Content is re-adapted from sources of and e-detailing for several channels (emailing, banners, trainings, etc.)  

What you will be doing: 

• Act as the scientific backbone of the HCP studio, translating complex medical information into clear, compliant, and scalable content for digital channels. 
• Develop clear, accurate, and engaging medical content tailored to HCPs (Specialists, GPs, Pharmacists) based on existing sources and materials. 
• Ensure all content is fully referenced, aligned with approved claims, and compliant with medical and regulatory requirements. 
• Understand and synthesise complex scientific and clinical information to ensure factual integrity and compliance. 
• Adapt and repurpose e-detailing, medical sources for multiple channels such as emails, banners, training modules, and e-detailing platforms. 
• Develop multiple content variations from a single source to support scalable, always-on HCP communication. 
• Collaborate closely with design teams to integrate written content seamlessly with visual elements. 
• Define on-visual copy (headlines, key messages, callouts) and ensure seamless integration between content and visual execution. 
• Review and edit content to maintain consistency in tone, style, and adherence to regulatory and ethical standards. 
• Work closely with the Project Manager to understand client briefs, timelines, and deliverable scope. 

What you need to be great in this role: 

• Advanced scientific degree in life science 
• 7+ years of experience in medical writing or scientific communication for healthcare agencies 
• Exceptional ability to translate complex medical and scientific concepts into clear, compelling narratives, supported by a strong portfolio of medical content. 
• Advanced understanding of Generative AI tools and medical content automation workflows (e.g., ChatGPT, Claude, Jasper, and other AI-assisted writing platforms). 
• Experience creating digital-first, medical content, which is not limited to long-form or static materials only. 
• Excellent collaboration and communication skills, able to work effectively with strategy, marketing, clinical, and production teams. 
• Entrepreneurial mindset with a passion for innovation, scientific accuracy, and experimentation in medical communication. 
• English proficiency is mandatory – all work happens in English. 
• Remote collaboration with design teams and project managers. 

Req ID: 17424

#LI-RO1 #LI-Remote

Role:  Operations Director / Project Director

Location:  Manila, Philippines 

About the role: 

In this role you will oversee a variety of client-led work as part of the OLIVER Philippines Hub team. You will work with a variety of clients with XX of our main client from Insurance & Pharma industries. As the Project Director you will define and shape all account processes and set operational best practices across the client accounts. You will wear many hats and need a versatile skill set to manage varied and dynamic projects. 

Reporting to the Business Director, the Project Director oversees this growing team currently comprising of Senior Account Manager, Designer and Copywriter. The Hub Team is a central resource, which supports and delivers creative output for key clients across the region. 

What you will be doing: 

• Scoping, planning and specification of projects. 
• Take overall responsibility for your team’s project governance, ensuring all tasks are completed to the required standard for marketing communication channels 
• Team coordination: Ability to lead and coordinate diverse creative teams including designers, developers, copywriters, and marketers. 
• Conflict Resolution: Skilled in resolving creative conflicts and fostering a collaborative environment. 
• Effectively monitoring progress and profitability, identifying risks and implementing mitigation strategies to ensure projects are delivered on brief, on time and within budget. 
• Maintain and support the client’s brand guidelines and standards as specified and manage the quality control across all projects 
• Develop and effectively maintain excellent working relationships with the Client Services team to deliver projects on brief.  

What you need to be great in this role: 

• The ability to lead a team to deliver high-quality work that is on time and within budget.  
• The ability to parachute into situations, assess them and make quick beneficial decisions  
• Proactively identifying risks and obstacles and developing mitigation strategies. 
• Being able to define best practice and creative processing.  
• Understanding of the importance of prioritising work/shifting priorities as required to meet ever-changing deadlines.  
• Highly entrepreneurial and willing to refine the key skills for running a business. 
• Understanding of Creative Processes: Familiarity with creative workflows, including design, copywriting, digital media, branding, and video production. 
• Portfolio Management: Experience in handling multiple creative project 
• simultaneously, balancing creativity with client requirements and timelines 
• Experience in financial and consumer health category a plus 
• Experience working with FMCG and financial products.  
• 8+ years of relevant experience in:  
  • Digital  
  • Print  
  • Motion Graphics  
  • Web Design  
  • UX-UI  
  • Artwork  
  • Production   
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17427

#LI-DB1 #LI-Onsite

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Marketing team is a vibrant and creative group dedicated to amplifying our brand and driving the company’s growth. Our team members are innovative thinkers who excel in crafting compelling narratives and engaging campaigns. We thrive in a dynamic, collaborative, and international environment that fosters both personal and professional growth. By joining us, you'll have the opportunity to shape the company’s voice, influence market strategies, and tackle exciting challenges daily. Embark on a rewarding journey with us and make a significant impact in the world of marketing.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week. Our working arrangement requires employees to work in the office from Monday to Thursday. Friday will be work from home (WFH).
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As the Senior Associate, Marketing for SingSaver, you will be responsible for end-to-end execution, and optimization of marketing campaigns within your assigned product vertical(s). You will work closely with the Marketing and Commercial teams to bring campaigns to life across multiple channels and markets.

This role is highly execution-driven and requires strong project management, data-led decision-making, and AI-tool familiarity to ensure campaigns deliver profitable customer acquisition and engagement.

The Senior Associate, Marketing will be responsible for:

• Campaign Planning
• Review and interpret campaign briefs to ensure deliverables are clearly defined and aligned with objectives.
• Assist in creative direction and copywriting, including copies for website banners, social posts, emails, and paid ads, including creative documentation and campaign materials.
• End-to-End Execution
• Manage end-to-end campaign timelines and execution, creative workflows, and approval processes with internal and external stakeholders, including set up of email campaigns and creative roll-out on internal channels
• Coordinate with Vertical Marketing Manager to ensure local market execution and adaptation and ensure all creatives meet SingSaver’s brand and design guidelines, with keeping track of statuses on internal dashboards and trackers.
• AI & Data-Driven Optimization
• Use AI-powered tools to automate campaign brief and targeting, creative messaging testing allocation.
• Monitor funnel metrics (applications, approvals, VTAs and conversions) and optimize for issued targets.
• Cross-Functional Collaboration
• Coordinate across teams, including Growth Marketing, Commercial, Paid Ads, and Content, to ensure alignment and timely campaign delivery.
• Ensure all campaign assets and offer details are accurate, compliant, and up to date before launch and monitoring of live campaigns to ensure accurate representation of offers and creatives across SingSaver’s marketing touchpoints.
• Performance Management
• Track campaign metrics and contribution.
• Produce post-campaign analysis with insights and recommendations for continuous improvement.

In this role, we are looking for someone with:

• 2+ years of marketing and campaign experience, including campaign management and digital media planning experience
• Familiarity with AI marketing tools (e.g., predictive targeting, automated bidding, content generation, attribution).
• Strong analytic skills and understanding of digital ecosystems such as web analytics tools (Google Analytics), social media marketing applications (Facebook) and digital display marketing platforms (Google Ads)
• Strong cross-functional project management skills and proven ability to deliver on time and on budget
• Analytical mindset; able to link campaign metrics to P&L impact.
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

Success Metrics:

• Vertical campaign metrics and contribution to revenue/GP.
• CAC/LTV improvement and issued conversion rates.
• Partner satisfaction with campaign execution.
• Speed and efficiency of campaign delivery.

#MoneyHeroGroup ##LI-AK1 #LI-Hybrid

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Marketing team is a vibrant and creative group dedicated to amplifying our brand and driving the company’s growth. Our team members are innovative thinkers who excel in crafting compelling narratives and engaging campaigns. We thrive in a dynamic, collaborative, and international environment that fosters both personal and professional growth. By joining us, you'll have the opportunity to shape the company’s voice, influence market strategies, and tackle exciting challenges daily. Embark on a rewarding journey with us and make a significant impact in the world of marketing.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, remote work arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As the (Senior) Associate, Marketing for SingSaver, you will be responsible for end-to-end execution, and optimization of marketing campaigns within your assigned product vertical(s). You will work closely with the Marketing and Commercial teams to bring campaigns to life across multiple channels and markets.

This role is highly execution-driven and requires strong project management, data-led decision-making, and AI-tool familiarity to ensure campaigns deliver profitable customer acquisition and engagement.

The (Senior) Associate, Marketing will be responsible for:

• Campaign Planning
• Review and interpret campaign briefs to ensure deliverables are clearly defined and aligned with objectives.
• Assist in creative direction and copywriting, including copies for website banners, social posts, emails, and paid ads, including creative documentation and campaign materials.
• End-to-End Execution
• Manage end-to-end campaign timelines and execution, creative workflows, and approval processes with internal and external stakeholders, including set up of email campaigns and creative roll-out on internal channels
• Coordinate with Vertical Marketing Manager to ensure local market execution and adaptation and ensure all creatives meet SingSaver’s brand and design guidelines, with keeping track of statuses on internal dashboards and trackers.
• AI & Data-Driven Optimization
• Use AI-powered tools to automate campaign brief and targeting, creative messaging testing allocation.
• Monitor funnel metrics (applications, approvals, VTAs and conversions) and optimize for issued targets.
• Cross-Functional Collaboration
• Coordinate across teams, including Growth Marketing, Commercial, Paid Ads, and Content, to ensure alignment and timely campaign delivery.
• Ensure all campaign assets and offer details are accurate, compliant, and up to date before launch and monitoring of live campaigns to ensure accurate representation of offers and creatives across SingSaver’s marketing touchpoints.
• Performance Management
• Track campaign metrics and contribution.
• Produce post-campaign analysis with insights and recommendations for continuous improvement.

In this role, we are looking for someone with:

• 2+ years of marketing and campaign experience, including campaign management and digital media planning experience
• Familiarity with AI marketing tools (e.g., predictive targeting, automated bidding, content generation, attribution).
• Strong analytic skills and understanding of digital ecosystems such as web analytics tools (Google Analytics), social media marketing applications (Facebook) and digital display marketing platforms (Google Ads)
• Strong cross-functional project management skills and proven ability to deliver on time and on budget
• Analytical mindset; able to link campaign metrics to P&L impact.
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

Success Metrics:

• Vertical campaign metrics and contribution to revenue/GP.
• CAC/LTV improvement and issued conversion rates.
• Partner satisfaction with campaign execution.
• Speed and efficiency of campaign delivery.

#MoneyHeroGroup #LI-BP1 #LI-Remote

Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses.

Key Responsibilities

Your role
Joining Dialpad as a Solutions Architect means stepping into a pivotal role where your problem-solving prowess and genuine passion for helping others will play a crucial part in ensuring our customers are set up for access on their Day 1 with Dialpad. From the initial call to the final interaction, you'll have the opportunity to dazzle and support our clients every step of the way, making a lasting impact with each connection. You will act as a subject matter expert, provide consulting and guidance on technical solutions, and ultimately deliver a world-class experience to our customers.

This position reports to our Manager, Solution Architect. Must be able to work US hours.

What you'll do

• You will design and configure contact center call flows, ensuring seamless integrations with business systems and accurate reporting data.
• You will collaborate with clients to understand their operational needs and tailor Dialpad solutions to optimize call handling, automation, and analytics.
• You will provision and configure desk phones, providing best practices and recommendations for an efficient setup.
• You will lead deployment efforts, overseeing call flow design, integrations, and system configurations to align with business objectives.
• You will troubleshoot issues and help identify and report bugs during deployments, ensuring a smooth transition and minimizing disruptions for end users.
• You will analyze and refine workflows, proactively identifying areas for improvement to enhance efficiency and performance.
• You will perform risk analysis and change management, ensuring project success and on-time delivery.
• You will conduct video conferencing sessions to provide expert insights, guide clients through implementation, and ensure the adoption of best practices.

Skills you'll bring

• Excellent grasp of various modern cloud communications platforms, such as Google G-Suite and Office 365.
• Experience with Business VoIP Telephony Services (On-Premise or SaaS).
• Understanding and experience with: 
•  VoIP CODECs and technologies (G.711, G.729, G.722, OPUS, H.264, VP8, VP9, WebRTC, H.323, SIP, Network Analyzers).
• Network Infrastructure (Firewalls, Routers, Switches & Wireless); WAN Technologies (MPLS, VPLS & SD-WAN).
• Data Center Technologies (Public & Private Clouds).
• Software components involved in enterprise service delivery (web servers, application servers, databases, web services, mainframes, network-attached storage, and other related technologies).
• Proven track record in implementing CCaaS (Contact Center as a Service) and UCaaS (Unified Communications as a Service) solutions.
• Engineering Services: Expertise in specialized technical and functional areas, including software engineering, programming languages, system integrations, and database management.

As Tax Analyst, you will have a broad range of tax-related responsibilities, with a particular focus on maintaining an international tax compliance and reporting portfolio for the Smartly group of companies, while also assisting on adhoc advisory and project workstreams. Working directly with the Tax & Treasury Manager and collaboratively with internal teams and external advisors, you will be exposed to all aspects of tax and play a critical role in ensuring the group’s tax obligations are met on time and in full.

Given the global footprint of the business, you will gain exposure to diverse tax regimes and cross-border considerations, providing a unique opportunity to broaden your international tax expertise. Your knowledge of and proximity to the day-to-day inner workings of the business will enable you to identify areas of improvement and drive real change. Attention to detail and time management are therefore critical attributes required for this role.

This is a great opportunity to deepen your tax knowledge through practical experience across multiple jurisdictions, as well as developing related accounting and finance skills to enhance your skillset.

What You Will Do

• Support all direct and indirect tax matters, particularly corporation tax and sales tax/VAT/GST, across multiple jurisdictions.
• Preparation and timely submission of tax returns and ensuring related payments are actioned / received by relevant tax authorities.
• Review the accuracy and integrity of accounting balances recording tax, including preparing monthly/quarterly/annual tax calculations.
• Global mobility and fringe benefit tax compliance; involvement with employer-related tax obligations.
• Maintaining Smartly’s tax compliance calendar of all above workstreams and continually updating for new filing / payment obligations as the business grows.
• Continuous improvement of processes, controls and documentation to manage risk and create efficiencies.
• Establishing effective working relationships both within the tax / finance team and with other Smartly business units.
• Work with external advisors and tax authorities; assist / support audit responses and enquiries.

What We Are Looking For

• Bachelor's degree in Accounting with 3+ years of relevant work experience.
• Proven experience in a similar tax, finance, and / or accounting role.
• Understanding of direct / indirect tax, tax accounting, international tax law, and transfer pricing.
• Strong Excel or Google Sheet skills; experience with NetSuite is an advantage.
• Excellent analytical and problem-solving skills.
• High level of accuracy and attention to detail.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Work well as part of a team, while being able to handle tasks independently.

What We Offer You

At Smartly, we offer a place where you can advance your career. Here, you'll find:

• An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.
• Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.
• Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.
• Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.

Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook!

Apply Now and Build Your Future with Smartly!

Curious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together

#LI-HYBRID

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

GENERAL DESCRIPTION

The Manager of the Biddable Campaign Delivery team is responsible to oversee the entire end to end of campaign management process to support WPP Media agencies and clients

INDIVIDUAL RESPONSIBILITIES

• Serve as the key point of contact on brief delivery responses and work with Planners in developing cross-practice media execution
• Compile all necessary media recommendations (i.e. cross practice media schedules) from respective buying teams and review alignment/QA as per original agency brief
• Oversee end-to-end project management of campaign brief, delivery and closure
• Be responsible across all campaign tracking and reconciliation requirements (including KPI delivery at a cross practice level)
• Support the Department Head in identifying scalable solutions across key account campaigns and ensure optimal delivery and performance alongside with client teams and buying teams
• Support initiatives in promoting knowledge sharing and continuous learning around POVs, trends and relevant skills to cultivate a high-performing team
• Share regular updates with client teams on campaign performance such as in-flight optimizations and necessary schedule adjustments
• Assist client teams in consolidating data for ad hoc based reports (e.g. CSI/Savings Report/Cost Avoidance)
• Deliver holistic cross-practice campaign analysis (i.e. mid and post campaign reports) working with respective buying teams to provide actionable insights and optimization recommendations
• Identify new product opportunities that will enhance clients’ digital front
• Roll out test and learn initiatives to drive continuous improvements in campaign performance
• Take an active role in developing broader biddable strategic recommendations and best practices to scale impact at market and regional level
• Any other project or tasks as assigned from time to time

GROUP RESPONSIBILITIES

• Demonstrate solid knowledge of all client team's deliverables at a cross-practice level and ensuring brief gaps are filtered to the Media Management and Delivery team, such as identify any mis-aligned KPI, minimum spend benchmark, and unrealistic campaign expectations
• Strong understanding of media behaviors and how the target audience interact with specific practice delivery and ensure common understanding across WPP Media
• Proactively address, and when needed escalate, any issue that compromises the quality and timeliness of deliverables with local leadership and client teams
• Provide technical perspective in client meetings when specific expertise is required
• Maintain quality control and assurance practices across the assigned cluster of clients and proactively advice agencies on campaign improvements
• Maintain and comply with finance processes (such as month end reconciliations, billing entries/updates across biddable practices), WPP Media policies and procedures.
• Facilitate and influence cross-function collaboration by demonstrating openness to new ideas and interest in learning from colleagues with different expertise
• Encourage knowledge share and continuous learning

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted 

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.  

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

#LI-Promoted

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking an SEC Reporting & Technical Accounting Manager to join our team!

About the Role:

We’re looking for an experienced, detail-oriented SEC Reporting & Technical Accounting Manager to lead external financial reporting and support complex technical accounting matters across the business. This role partners closely with internal accounting teams, external auditors, legal counsel, Investor Relations, and executive management to ensure timely, accurate, and compliant reporting.

This is a hands-on individual contributor role ideal for someone who enjoys technical accounting, cross-functional coordination, and building efficient, scalable reporting processes in a fast-paced public company environment.

What You’ll Do:

SEC Reporting & External Financial Reporting

• Own all aspects of external financial reporting, including the preparation and filing of SEC reports such as Form 10-Q, Form 10-K, earnings releases, proxy filings, and ad hoc registration statements
• Coordinate the review of SEC filings with external auditors, legal counsel, internal accounting teams, and executive management
• Manage the preparation and documentation of the financial statements, including the Balance Sheet, Income Statement, Statement of Cash Flows, EPS calculations, and Share-Based Compensation disclosures

Technical Accounting

• Author technical accounting policies and maintain a database of all company accounting policies
• Research significant and complex transactions and prepare technical accounting memoranda supporting the Company’s position
• Monitor and implement new accounting standards, working cross-functionally to ensure compliance and effective integration across departments

Accounting Operations & Analysis

• Prepare monthly, quarterly, and annual fluctuation analyses and management reports
  Lead the preparation of journal entries for key accounting transactions
• Take ownership of ad hoc financial analysis, reporting, and projects aimed at improving operational efficiency and reporting accuracy

Equity, Investor Relations & Audit Support

• Oversee the equity accounting and equity administration process while maintaining the company’s equity database
• Collaborate with Investor Relations to prepare quarterly earnings releases and scripts for earnings calls
• Provide support for external and internal audits, ensuring alignment with company policies and regulatory requirements

The Right Fit:

• Bachelor’s degree in accounting, finance, economics, or a related field
• Minimum of 7+ years of progressive accounting experience, preferably with a focus on SEC reporting, technical accounting, and external audits
• Strong understanding of U.S. GAAP and experience preparing or reviewing complex financial statements
• Strong analytical mindset with a focus on detail and accuracy
• Ability to prioritize, solve complex issues, and drive continuous improvements in reporting processes
• Strong leadership, communication, and project management skills to effectively collaborate across departments
• Proficiency in Microsoft Office, particularly Excel, and experience with financial systems such as NetSuite and Equity Edge Online
• Demonstrated ability to work in a fast-paced environment with evolving priorities and deadlines

Nice to Have:

• Certified Public Accountant (CPA) strongly preferred
• Experience with ASC 718, ASC 842, and ASC 606 is highly preferred
• Experience with system migrations and software implementations preferred, but not required

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

So, what’s the role all about?

As a rapidly growing business, we are further expanding the team here in Manila. In this new role, you will become a MPower Proactive AI Agents expert and advocate, delivering high-quality implementations, analysis, support, and much more to clients across the globe.

Working initially with both the EU and US teams you will provide implementation and support to our new and existing clients, then when MPower Proactive AI Agents expands into APAC, the Manila team will also lead the implementation, quality assurance, support, and delivery for local clients.

How will you make an impact?

• Become a subject matter expert in the MPower Proactive AI Agents solution, such as, but not limited to, data model, reporting structure, and AI-driven functionalities.
• Design, develop, and maintain reports, dashboards, and analytics tools that provide business-critical insights to internal stakeholders and external customers.
• Train team members, partners, and clients on the available data structures and reporting tools.
• Conduct research and perform data analysis to identify root causes of issues, assess impact, and uncover anomalies or inconsistencies within the data.
• Collaborate with global cross-functional teams to analyze customer journeys, identify trends, and produce insightful reports and dashboards.
• Learn and continuously adapt to modern technologies, such as, but not limited to, AI-enabled data management and automation tools.
• Participate in and lead the definition and implementation of optimization strategies, leveraging deep insights from data.
• Support data governance efforts by documenting processes, maintaining a knowledge base, and contributing to data security best practices.
• Understand, propose, improve, implement processes (what processes? Very vague)
• Write efficient and optimized SQL and scripts to extract, transform, analyze, and present data in meaningful formats.
• Contribute to building and evolving data standards, best practices, and scalable solutions for reporting and analytics.
• Take initiative in proposing and experimenting with new tools, architectures, and methodologies for data storage, processing, and visualization.
• Provide on-call support to global customers
• And other responsibilities

Have you got what it takes?

Basic Qualifications:

• 6+ years experience in a consulting / data engineering / professional services role
• 3+ years experience in senior/leadership roles
• Ability to influence stakeholders and customers on project management and related topics.
• Experience working with databases (relational and non-relational) at scale (ex: MySQL, Redshift, PostgreSQL, MongoDB, Redis, Cassandra, etc.)
• Experience working with data warehouses and data lakes, including the associated ETL, reporting and data visualization tools (example: Looker, Power BI, Tableau, etc.)
• Experience writing complex queries (SQL/NoSQL)
• Expertise, knowledge, and understanding of architectures needed to build business-centric reports from multiple data sources (ranging from basic to complex)
• Expert understanding of Professional Services Project Management Policies and Processes
• Develop processes and process improvements to ensure high-quality and cost effectiveness
• Excel in the ability to identify areas of concern based on documentation based on product knowledge, the needs of the stakeholders/customer, and other factors
• Analytical mindset with excellent problem-solving and troubleshooting skills.
• Willingness and enthusiasm to learn complex AI-driven platforms and tools.
• Ability to successfully work in a team-oriented, highly collaborative environment
• Ability to clearly communicate and present to stakeholders (internal and external)
• Amenable to work shifting schedules

Nice to Have:

• Familiarity with AI/ML-driven data solutions, or interest in learning.
• Experience working in cloud environments (Example: Azure, AWS, or GCP).
• Exposure to Python, R, or other scripting languages for data analysis.
• Understanding of data privacy, security, and governance frameworks.

Requisition ID: 9104

Reporting into: Manager, Professional Services
Role Type: Individual Contributor

Position: IT Project Manager
Company: New Era Technology
Location: Bangalore(Onsite- Work from our client's Office) Office address: Parcel 9, Embassy Tech Village, Outer Ring Road, Deverabeesanhalli Village, Varthur Hobli, Bengaluru, 560103.  
Employment Type: Permanent | Full-Time
Experience: 10 – 18 Years

Role Summary 

Responsible for the matrix management of project teams and the oversight of designing and implementing complex technology projects, primarily related to Real Estate development, End User, and Network projects.

This involves delivering projects across all disciplines, collaborating closely across regions and multiple Technology workstreams and LOB (line of business), while engaging with senior managers and stakeholders within the organization.

• Tasked with managing a range of infrastructure projects, with a particular emphasis on corporate fit outs, office relocations, and desktop technology deployments.
• Ensure all projects are delivered with high quality, on scope, on time & on budget.
• Ensure governance and control over all project financials, including the development of business cases, forecasting, and understanding profit and loss as well as depreciation.
• Keep all projects on track, escalating decisions to executive sponsors as needed.
• Organize the design and development of the project.
• Ensure risk management strategies are followed and reviewed according to guidelines.
• Plan and set project goals and milestones based on the approved Charter/Statement of Works.
• Identify and secure resources, including the project team, vendors, and consultants.
• Effectively detect and resolve project risks and issues. § Lead the project team.
• Ensure project management standards and rigor are applied.
• Develop communications for the executive sponsor and project stakeholders; conduct regular briefings and status updates.
• Serve as the single point of contact for project-level risks, issues, questions, and escalations.
• Prepare and/or provide project reporting, metrics, scorecards, etc.
• Partner with key stakeholders to identify project interdependencies that may influence project success.
• Support the team in distributing project information to executive management and key stakeholders.
• Create an environment that fosters trust and collaboration with others, exhibiting a strategic business focus with a customer-oriented perspective.
• Recognize areas for internal improvement and develop plans for implementing them.
• Comply with company standards and procedures. § Manage budget and financial aspects, including the completion of business cases.
• Evaluate the impact on Total Cost of Ownership for multiple simultaneous, complex projects.

Work Experience

• Substantial IT Project Management experience, or relevant business or team leadership
• 7+ years’ experience with projects in multiple technologies & functions
• Extensive experience in managing projects through all phases of the life cycle and expert working knowledge of an industry recognized Project Management methodology
• Strong knowledge of industry standard project management tools for financial and project reporting (Clarity, Service Now, Microsoft Project)
• Formal project management training and discipline knowledge required
• Knowledge of technologies, systems, drivers and trends in global investment banking environments backed by a solid understanding of the banking industry fundamentals
• Awareness of Agile Project Management techniques would be beneficial.
• An understanding of line of business technology drivers § Knowledge and understanding of banking regulatory, compliance, risk and security aspects
• Proven experience managing geographically distributed and culturally diverse work groups
• Knowledge of Permit to Build and Permit to Operate
• Extensive experience with multi-million-dollar projects with high complexity and client focus.
• Proven experience at delivering high quality projects on time & within budget
• Extensive experience at presenting metrics to key stakeholders
• Excellent oral and written communication skills across functions and teams, up and down the chain of command
• Listening and gathering customer/user inputs. Simplifying complex topics for non-technical audiences and preparing quick pointed summaries for executives and stakeholders.
• Ability to motivate Project teams
• Strong leadership & good analytical skills § Proven negotiation & influencing skills
• Strong stakeholder management & customer focus
• Strong knowledge of IT environment and working with external Service Providers / Vendors.

Technical Skills

• Track record of delivering technology Real Estate / Network type Projects
• Management and escalation of underlying project Risks /Issue/ Change
• Budget & Financial Management
• Strong understanding of, and adherence to, Standard Project Lifecycle requirements

Qualifications

• Bachelor's degree or equivalent professional experience preferably in the financial services industry
• PMP / PRINCE or other formal project management discipline preferred, familiarity with Agile delivery practices beneficial
• Excellent oral & written communication across functions and teams, up and down the chain of command
• Proven ability to lead project teams in delivering on time, high quality solutions
• Experience with Project Task Estimation, Resource Scheduling, Risk Management, and Issue Management

📩 Interested candidates may share their updated resumes to:
bhargavi.chegireddy@neweratech.com / srikanth.kunchala@neweratech.com

Job Title: Project Manager

Employment Type: Contract – 12 Months (Extendable)
Work Location: Remote (Anywhere in India)
Work Timings: 10:30 AM – 7:30 PM IST

About the Role

We are looking for an experienced and results-driven Project Manager to lead and manage end-to-end delivery of enterprise technology projects across IT, Data, AI, and Platform initiatives.

The ideal candidate will bring strong project governance expertise, stakeholder management capabilities, and a proven track record of delivering complex projects in Agile and hybrid environments, with prior experience working with Gulf/UAE clients being a mandatory requirement.

Key Responsibilities

• Lead and manage end-to-end project delivery for enterprise IT, Data, AI, and platform transformation initiatives.
• Define project scope, objectives, timelines, milestones, deliverables, and success metrics aligned with business goals.
• Establish and govern project management frameworks, including Agile (Scrum/Kanban), Waterfall, and hybrid delivery models.
• Drive stakeholder management across senior leadership, business owners, vendors, and technical teams.
• Manage project risks, dependencies, issues, and escalations with proactive mitigation strategies.
• Oversee project budgets, financial tracking, forecasting, and resource planning.
• Coordinate release planning, sprint execution, delivery schedules, and status reporting.
• Utilize project management tools such as JIRA, Confluence, Azure DevOps, and MS Project for tracking and governance.
• Ensure adherence to security, compliance, and data governance standards where applicable.
• Drive continuous improvement through retrospectives, process optimization, and operational efficiency initiatives.
• Support change management activities to ensure successful adoption of delivered solutions.

Required Skills & Experience

• 10+ years of experience in Project / Program Management within enterprise technology environments.
• Strong experience delivering projects across Data Platforms, Analytics, AI, Digital Transformation, or Enterprise IT initiatives.
• Proven expertise in Agile methodologies including Scrum and Kanban.
• Experience managing cross-functional, geographically distributed, and global teams.
• Strong understanding of risk management, dependency tracking, and delivery assurance.
• Hands-on experience with JIRA, Confluence, Azure DevOps, and MS Project.
• Excellent communication, presentation, and stakeholder management skills, including executive leadership interactions.
• Ability to convert business strategy into actionable execution plans.
• Experience working with Cloud platforms such as Microsoft Azure or Amazon Web Services.
• Exposure to Data Governance, BI, Analytics, or AI-led transformation programs.
• Prior experience working with global clients in remote delivery models.

Mandatory Requirement

• Proven experience working with clients in the Gulf/UAE region (e.g., Dubai, Abu Dhabi) is mandatory.

Preferred Qualifications

• Bachelor’s or Master’s degree in Information Technology, Engineering, Computer Science, or related discipline.
• PMP / PRINCE2 / Scrum certifications preferred.

Why Join Us?

• Opportunity to work on strategic enterprise transformation programs.
• Fully remote work flexibility across India.
• Collaborative global work environment.
• Long-term extendable contract opportunity.

How to Apply

Send your updated resume to Shabnambanu.Varshani@NewEraTech.com

About the Role (What you’ll be doing)

As a Senior People Partner, you’ll be a strategic advisor, trusted challenger, and operational leader - enabling high-performing teams to thrive. You’ll work directly with business leaders to shape culture, grow capability, and drive people decisions that are commercially sound, context-aware, and grounded in care.

You'll partner across two core areas:

Strategic Partnership:

• Coach for Impact: Partner with leaders to understand their goals, challenge assumptions, and influence stronger, more deliberate decisions. Support them to lead with clarity, confidence, and consistency.
• Build Leadership Capability: Equip leaders to have the right conversations, especially when expectations aren’t being met. Drive accountability and shape approaches to performance, reward, and recognition that are fair, consistent, and aligned to business goals.
• Resolve Complex Issues: Provide expert, context-aware guidance on nuanced people matters, including underperformance, complaints, employee disputes, and visa requirements, across multiple markets.
• Strengthen Employee Relations: Manage and balance employee concerns with a fair, consistent, and compliant approach anchored in Philippine labor laws. Provide clear, actionable recommendations to managers, ensuring decisions protect both the employee experience and the business.
• Think Two Steps Ahead: Anticipate business shifts, identify risks and opportunities early, and shape workforce strategy and planning accordingly.

People Operations and Enablement:

• Use Data to Influence: Bring clarity through metrics. Use insights to support planning, performance management, compensation, and engagement.
• Improve What We Own: Continuously iterate on our People Systems, and Processes — making them clearer, leaner, and more scalable.
• Deliver at Scale: Own or support the delivery of key people programs, including performance and remuneration cycles, engagement initiatives, audits, and other critical touchpoints - ensuring they land with consistency and impact.

About you (Who you are)

Skills & experience

• 5+ years in a strategic HR Manager or People Business Partner role within a high-performance environment (e.g. tech, high-growth startup, or consulting)
• Strong understanding of PH employment law and HR compliance (bonus points for familiarity with international employment frameworks)
• Experience managing direct reports and supporting people leaders across functions
• Proficient in tracking and interpreting people metrics to inform decisions and improve outcomes
• Excellent project management skills with a proven ability to lead initiatives across the employee lifecycle, including performance reviews, remuneration cycles, and audits

How You Work:

• Commercially minded and strategic, you balance business priorities with empathy and sound judgement
• Highly collaborative and adaptable, with the ability to thrive in fast-paced, ambiguous environments
• Strong sense of ownership—able to manage multiple priorities and deliver reliably
• Detail-oriented and organised, with a bias for execution and continuous improvement

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in the Philippines?

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
• Work where wellbeing matters - Enjoy wellness budgets, social clubs, hybrid work arrangements, and initiatives that help you stay balanced and connected.
• Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
• Support at every stage - Benefit from comprehensive health coverage (including up to 2 dependents), vacation, sick, and parental leaves, 13th-month pay, statutory benefits, and transport allowance.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.