The Sr. Customer Solutions Engineer is a customer-facing technical role responsible for enabling the successful integration of FORT products into customer robotic systems and platforms. This engineer will serve as FORT's primary technical presence at customer sites, guiding integration design, resolving implementation challenges, and ensuring customers achieve full functional and safety compliance with FORT's control systems. 

This is a high-impact, high-visibility position requiring strong technical depth, strong interpersonal communication, and the ability to operate independently in fast-paced industrial environments.

Key Responsibilities

• Travel to customer sites (up to 80%) to support integration of FORT wireless E-Stop and remote-control products into AGVs, AMRs, and custom automation platforms 
• Conduct integration design reviews, site assessments, and technical walkthroughs with customer engineering teams.
• Advise on integration architecture, including CAN bus topology, wiring schematics, and API-based software integration.
• Apply functional safety principles to validate safety-rated system designs
• Deliver remote integration support when appropriate with FORT customers. 
• Produce field reports, integration guides, and configuration documentation for internal and customer use.

Required Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or related field
• 3–7 years in systems engineering, field applications, or technical integration in robotics or industrial automation
• Hands-on experience with CAN bus protocols and API integration in industrial contexts
• Working knowledge of electrical systems, control schematics, and functional safety standards
• Ability to travel up to 80%, including occasional international travel

Preferred Qualifications

• Experience integrating wireless control or E-Stop systems into mobile robotics platforms
• Familiarity with ROS, PLC-based systems, or industrial protocols (EtherNet/IP, Modbus)

The base salary for this position ranges from $115,000 to $150,000, based on qualifications, experience, and the level at which the candidate is hired. Total compensation may also include additional incentives and benefits.

What You’ll Do
The Field Engineering team at Weights & Biases plays a vital role in ensuring customer success and adoption of our platform. As part of this team, we partner with Sales, Support, Product, and Engineering to lead technical success after the sales process. We work closely with some of the most advanced AI teams in the world, helping them build, optimize, and scale their ML and GenAI workflows across industries such as computer vision, robotics, natural language processing, and large language models (LLMs).

About the Role

We’re hiring a Post-Sales AI Solutions Engineer (AISE), Scale Customer Success to help customers successfully implement and scale AI/ML workflows and GenAI/agentic applications on Weights & Biases. You will design and deliver technical enablement and adoption programs that reach many customers at once, create reusable assets that improve self-serve success, and use product signals and feedback loops to continuously improve outcomes.

Key Responsibilities 

1. Run 1-to-many onboarding and enablement programs
   Own and deliver scalable onboarding and adoption motions (webinars, cohort sessions, group training, and office hours) that help customers get to value quickly and consistently.
2. Build reusable technical assets that drive self-serve success
   Create and maintain playbooks, reference architectures, templates, sample code/notebooks, and troubleshooting guides that standardize best practices and reduce repeated 1:1 work.
3. Operate the scaled motion using signals and feedback loops
   Use product usage signals and customer patterns to segment and trigger the right interventions, track program impact (activation, time-to-first-value, feature adoption), and feed recurring insights back to Support, Product, and Field Engineering to continuously improve the scaled journey.

Who You Are

• 3–5 years of relevant experience in a similar role
• Strong programming proficiency in Python
• Experience with deep learning frameworks (TensorFlow/Keras, PyTorch Lightning) and tools (e.g., Streamlit, LangChain)
• Familiarity with cloud platforms (AWS, GCP, Azure)
• Excellent communication and presentation skills, both written and verbal
• Organized and outcomes-driven: you can run programs, measure impact, and iterate.

Preferred

• Experience with GenAI and LLMs
• Proficiency with HuggingFace, Fastai, scikit-learn, XGBoost, LightGBM, or Ray
• Experience with hyperparameter optimization solutions
• Background in data engineering, MLOps, or LLMOps, with tools such as Docker and Kubernetes
• Familiarity with data pipeline tools

Wondering if you’re a good fit?
We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

• You love collaborating with top AI teams to solve real-world ML and GenAI challenges
• You’re curious about how to optimize AI workflows at scale
• You’re an expert in Python and ML tooling, with a passion for enabling customer success

Why Us?
We work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $139,000 to $204,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

FORT Robotics is hiring an Associate Accountant to join our Finance team and play a hands-on role in the day-to-day accounting operations that keep the company running smoothly. You'll work closely with the Senior Finance & Accounting Analyst and gain end-to-end exposure to the accounting cycle from AP/AR through month-end close at a stage where the systems and processes you help build will scale with the company. This is a high-visibility role on a small team. You will see your work reflected in board-level reporting within your first quarter.

What You'll Own

• Month-end, quarter-end, and year-end close: Support the full close cycle, ensuring deadlines are met with accuracy and the right level of documentation for an audit-ready environment.
• Perform monthly bank reconciliations and manage inventory reconciliations to ensure book-to-physical accuracy.
• Oversee the full-cycle AP/AR process — invoice processing, vendor management, collections, and payment application.
• Verify purchase orders against receipts and resolve discrepancies in partnership with Operations and Supply Chain.
• Prepare and post journal entries and maintain the integrity of the general ledger.
• Flag friction in current workflows and partner with Finance leadership to refine processes 

What You Bring

• 1–3 years of professional accounting experience, ideally including exposure to a full close cycle.
• Bachelor's degree in Accounting (preferred) or Finance.
• Proficiency in QuickBooks preferred/NetSuite a plus
• Strong working knowledge of GAAP, advanced Excel (VLOOKUP/XLOOKUP, Pivot Tables, basic modeling), and meticulous attention to detail.
• You're early in your career but ready to move quickly. You want to ramp in 30–60 days, not six months. You ask questions, document what you learn, and own outcomes without being chased.

About Us

We are on a mission to accomplish the impossible and build a safer future of autonomous and robotic machines. We are looking for a growth-minded and dynamic Infrastructure Engineer - Hardware-In-the-Loop (HIL) who embodies our values of excellence, ownership, collaboration, and effective communication.

Role Overview

We are seeking a Senior Engineer focused on building and scaling HIL test infrastructure and automation platforms. This role goes beyond test execution — you will design multi-bench systems, CI/CD-driven workflows, and reliable lab infrastructure to enable efficient, repeatable validation of Fort products.

Responsibilities

• Design and scale Hardware-in-the-Loop (HIL) benches for system and device-level validation
• Build infrastructure for multi-bench orchestration (scheduling, parallel execution, resource management)
• Build and manage DevOps workflows for test infrastructure, including pipeline automation, environment provisioning, and artifact management.
• Design and integrate CI/CD pipelines for hardware-based testing
• Build containerized (like Docker) environments for reproducible test execution
• Develop systems to control hardware programmatically (power, connectivity, devices)
• Improve lab infrastructure, fixtures, and test environments for scalability and reliability
• Build logging, metrics, and observability systems for debugging and traceability
• Collaborate with firmware, cloud, and hardware teams to resolve system-level issues
• Mentor engineers and drive best practices for scalable test infrastructure

Qualifications

• Bachelor’s or Master’s in Electrical Engineering, Computer Engineering, Computer Science, or related discipline preferred
• 5+ years of experience in embedded systems, robotics, or hardware-software systems
• Strong experience with HIL/SIL systems or test infrastructure
• Proficiency in Python for automation/framework development
• Experience designing automation systems at scale (multi-device, multi-environment, or distributed systems)
• Strong experience with CI/CD systems (GitLab, Jenkins, or similar), including pipeline design and automation workflows
• Experience with containerization technologies (Docker) and building reproducible development and test environments
• Familiarity with DevOps practices and scalable system design
• Experience with embedded communication protocols (Ethernet, CAN, BLE, Wi-Fi)
• Strong debugging skills across hardware and software systems
• Ability to design modular, maintainable systems and work cross-functionally

Preferred

• Experience with distributed systems or orchestration platforms
• Experience with cloud/logging tools (Azure, Grafana, etc.)
• Knowledge of safety standards (IEC 61508, ISO 26262)
• Hands-on hardware/fixture design experience
• Interest in applying AI/ML in daily engineering workflows

About the Go-To-Market Team

The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes.

Customer Operations serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes.

About the role:

As a Customer Operations Project Manager, you will own the customer relationship from pre-deployment through long-term engagement, ensuring a seamless experience and sustained value realization. You will serve as the central point of contact for customer coordination, orchestrating internal teams, documentation, and communication to ensure onboarding and ongoing engagement are proactive, clear, and consistent.

Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time.

In this role you will:

• Own the customer relationship from pre-deployment through long-term engagement
• Serve as the primary point of contact for customer communication and non-technical coordination
• Drive successful onboarding by ensuring timelines, documentation, and internal handoffs are executed effectively
• Partner cross-functionally with Sales, Fleet Operations, and Engineering to align customer expectations and delivery execution
• Monitor customer health, engagement, and risk signals and take proactive action when issues arise
• Manage customer communications during key milestones, changes, and escalations to maintain trust and clarity
• Identify opportunities to expand customer impact by understanding operational goals and usage patterns
• Partner with Sales to support expansion opportunities through strong relationships and customer insight
• Capture and elevate the voice of the customer to inform product, process, and experience improvements
• Maintain accurate documentation and internal visibility into customer status, risks, and next steps

What makes you a great fit:

• 3–7+ years of experience in customer success, account management, client services, or customer-facing program management
• Proven ability to manage complex customer relationships and drive outcomes through cross-functional coordination
• Strong operational discipline, follow-through, and ability to manage multiple priorities simultaneously
• Experience working with industrial, manufacturing, hardware, robotics, or operationally complex customers preferred
• Excellent written and verbal communication skills with confidence in customer-facing conversations
• Comfort navigating ambiguity and evolving processes in a fast-growth environment
• Strong judgment and calm execution during escalations, shifting priorities, and time-sensitive customer needs
• Ability to identify expansion opportunities through strong relationships, customer insight, and operational outcomes
• Proficiency with CRM and customer workflow tools such as Salesforce, ticketing systems, or project tracking platforms

Are you the person who knows everyone on campus? Are you fascinated by how AI and robots perceive the world? We're looking for energetic, outgoing, and tech-savvy Campus Ambassadors to help us build the next generation of robotics technology. In this role, you'll be the face of our robotics initiatives on your campus. Your mission is to engage with fellow students and guide them through short, fun data collection sessions using an iPhone. You aren't just collecting data—you're helping train the computer vision models that will power the future.

What You'll Do

• Engage & Recruit: Approach students on campus (quads, student unions, study areas) and invite them to participate in a paid/incentivized data recording session.
• Capture Data: Guide students through recording high-quality video and sensor data of participants performing specific movements or interacting with objects using our app.
• Quality Control: Ensure lighting, framing, and movement instructions are followed strictly to ensure data is usable for machine learning.
• Educate: Briefly explain the purpose of the technology to participants, creating excitement about the project.
• Manage Goals: Meet weekly targets for the number of unique participants recorded.

Who You Are

• The Social Butterfly: You're comfortable walking up to strangers, striking up a conversation, and explaining complex ideas simply. Rejection doesn't phase you.
• Tech-Fluent: You're comfortable using iOS devices, troubleshooting basic app issues, and following technical instructions.
• Detail-Oriented: You understand that "garbage in, garbage out" applies to AI. You care about capturing the perfect shot.
• Reliable: You show up when you say you will and you treat the equipment with care.
• Currently Enrolled: You're a student at a University with availability to work 10–15 hours per week (flexible schedule).
• Physically Capable: Comfortable holding an iPhone steady for extended periods and standing/walking around campus for the duration of a shift.

Nice to Haves

• Interest in Computer Science, Robotics, Engineering, or Marketing
• Experience in street teaming, sales, or photography
• Previous ambassador, promotional, or field marketing experience

The Perks

• Competitive Pay: Earn competitive hourly rates + performance bonuses for hitting high-volume targets
• Flexible Schedule: Work between classes or on weekends
• Resume Booster: Gain hands-on experience with an AI/Robotics project and field operations
• Networking: Connect with the engineering and product teams working on cutting-edge robotics technology

#LI-BJ1

The Role

You will own FORT's supply position end-to-end — vendor purchase orders, safety stock, contract manufacturer relationships, and demand planning. This is a hands-on role working directly alongside sales and customer experience leadership to balance forecast and inventory, and with engineering to build supply chains for new products.

Responsibilities

• Monitor and maintain safety stock levels for all active SKUs; flag risk before it becomes a customer problem
• Build rolling demand forecasts from Salesforce pipeline data and historical velocity; translate them into PO decisions aligned to CM lead times
• Own all purchase orders with Contract Manufacturers — placement, tracking, receipt confirmation, and escalation
• Drive improvement in supplier fill rates and lead time performance; develop dual-source options for high-concentration vendors
• Coordinate First Article Inspections for new CM batches with the Operations team
• Produce weekly and monthly KPI reports per SOP covering backorder rate, stock-out events, inspection pass rate, and inventory turn
• Maintain Fishbowl as the system of record; PO records, lead times, and stock data must be accurate and current
• Partner with Engineering during new product development to evaluate component sourcing options, establish approved vendor lists, and optimize BOM costs before designs are finalized.
• Support ISO 9001 compliance through auditable inventory and procurement records

What We're Looking For

• 4–6 years in supply chain, procurement, or inventory management in a hardware or contract manufacturing environment
• Direct CM relationship experience: PO management, lead time negotiation, and quality escalation
• Hands-on ERP/IMS proficiency 
• Ability to build demand forecasts from CRM pipeline data and act on them proactively
• Strong written communication skills; you will be escalating supply constraints to leadership before they affect customers
• Experience in robotics, defense, industrial automation, or similarly demanding hardware environments preferred
• ISO 9001 familiarity is a plus
• 1–2 years of experience leading, mentoring, or managing individuals, with a track record of fostering growth, accountability, and strong team performance

Role

The Director, Business Development is a senior individual contributor responsible for sourcing, advancing, and closing strategic partnerships pharmaceutical companies. This role carries a significant individual bookings target and is accountable for building and converting a high-quality pipeline aligned with Vivodyne’s commercial priorities.

The Director, BD  will operate with a high degree of autonomy and strategic judgment; owning account strategy, shaping deal structures, and leading cross-functional execution across Science, Bio, Legal, and Finance. Success in this role requires balancing hands-on deal execution with thoughtful account planning and market insight.

Responsibilities

Ownership & Deal Execution

• Carry and deliver against an individual quarterly and annual bookings target.

• Source, qualify, and advance new partnership opportunities with mid-sized and large pharma companies and AI/data-centric partners.

• Lead opportunities through the full deal lifecycle: discovery → scoping → proposal → negotiation → close.

• Shape opportunity-specific deal structures including pilot studies, discovery programs, efficacy/tox engagements, and data-enabled collaborations.

• Own follow-through and momentum on active deals to ensure timely progression and closure.

• Run weekly pipeline reviews to reduce slippage, re-qualify deals, and improve forecast accuracy.
  
  

Account Strategy & Pipeline Management

• Develop and execute account-level strategies for a defined set of target and active accounts.

• Build and maintain a robust personal pipeline aligned with revenue goals and priority therapeutic areas.

• Conduct stakeholder mapping to identify scientific, operational, and commercial decision-makers and influencers.

• Expand existing accounts by identifying adjacent research groups, new use cases, or follow-on program opportunities.

• Maintain accurate CRM hygiene, deal staging, and pipeline updates.
  
  

Strategic Contribution 

• Translate Vivodyne’s platform capabilities into tailored value propositions aligned to customer discovery-stage needs.

• Provide structured market and customer feedback to inform leadership, product positioning, and messaging.

• Contribute to the evolution of deal archetypes, pricing approaches, and engagement models based on learnings.

• Collaborate with Marketing and Bio teams to refine scientific narratives and customer-facing materials.

• Deliver structured market and customer intelligence to leadership to refine positioning, pricing/deal archetypes, and therapeutic-area prioritization.

Cross-Functional Deal Leadership

• Quarterback cross-functional deal teams, coordinating inputs from Science, Bio, Legal, and Finance.

• Ensure technical feasibility and resourcing alignment before advancing proposals.

• Partner with Legal and Finance during contracting and commercial negotiations.

• Communicate deal status, risks, and forecast updates clearly to BD and company leadership.

• Lead contracting and commercial negotiations to close efficiently (anticipate pharma procurement/legal patterns, manage redlines/risks, drive velocity through clear negotiation strategy).
  
  

Event  Engagement

• Represent Vivodyne at key industry conferences and scientific meetings.

• Execute targeted meeting strategies and follow-up plans to support personal pipeline goals.

• Participate in seminars, site visits, and customer-facing scientific discussions as needed.

• Capture and operationalize field intel from conferences (themes, objections, competitor claims) into messaging updates and enablement for the broader BD/GTM team.

• Execute rigorous post-event follow-up with clear conversion targets to advance opportunities toward close.

Requirements

Required

• 7–10+ years of business development or alliance experience in biotech or pharma.

• Proven success carrying an individual quota and closing complex, multi-stakeholder deals.

• Experience supporting or working within discovery platforms, preclinical services, or advanced research.

• Strong understanding of drug discovery workflows and customer decision dynamics.

• Ability to translate complex science into clear, customer-aligned value propositions.

• Highly organized, with experience managing end to end sales cycles and a sizable personal pipeline.
  
  

Preferred

• Familiarity with oncology discovery, RNA modalities, and/or preclinical toxicology.

• Exposure to AI/ML-enabled discovery or data-driven collaboration models.

• Experience working with novel or emerging platform technologies.
  

Vivodyne, Inc. is an equal opportunity employer. Vivodyne complies with all laws respecting equal employment opportunity and does not discriminate against applicants with regard to any protected characteristic as defined by federal, state, and local law.

Role

In this role, you will support the advancement of our groundbreaking research initiatives with primary cell culture work and ensuring the smooth operation of our laboratory environment. You will collaborate closely with cross-functional teams to support ongoing scientific programs by performing primary cell culture and cryopreservation. You will also perform routine tasks such as stocking consumables, preparation of media, reagents, and samples, and coordinating biohazardous waste handling, and assisting with regular organization and maintenance of inventory. This role will support both the operations and biology teams, and requires the dynamic ability and mentality to roll up your sleeves and take on ad-hoc support as needed.

Requirements and Expectations

Operating and Improving

Be process oriented and determined to find optimal approaches for cell culture process and techniques, lab maintenance, and protocols, considering efficiency and effectiveness. Provide insights and recommendations based on data and feedback sessions to improve lab processes and workflows. Collaborate to prioritize tasks and projects, ensuring alignment with business objectives. Maintain systems for sharing knowledge and best practices among lab members, and support the implementation and adoption of new lab technologies and methodologies. Use data-driven insights to make informed decisions and drive continuous improvement in maintenance of cell inventory and lab operations.

Teamwork and communication

You thrive in a team-oriented environment, where collaboration and communication are key to achieving our collective goals. Support cross-functional initiatives to streamline lab processes and enhance collaboration. Proactively identify and address risks and roadblocks to ensure your role in project timelines are met. Be a clear communicator of progress, outcomes, and challenges to relevant stakeholders in a clear and timely manner. Be able to document your learnings in a data-driven manner and are excited to share them with others. 

Adaptability and flexibility

Possess strong problem-solving skills to troubleshoot experimental and operational issues, identify root causes, and implement effective solutions. Bounce back from failures, learn from them, and persist in your pursuit of laboratory excellence. You possess strong analytical skills, attention to detail, and are always on the lookout for ways to make our systems simpler and more efficient - whether through consolidating systems, overhauling existing systems, or updating documentation. No detail is too small to improve, and no imperfection too minor to correct. 

Qualifications

• BS/MS in Biology, Biochemistry, Molecular Biology, Biomedical Engineering or a related Life Sciences field
• Minimum 2-3 years of experience in an industry setting, particularly with primary cell culture
• Demonstrated experience in cell and molecular biology techniques (e.g., cell-based assays, flow cytometry, qPCR, ELISA, microscopy and aseptic technique)
• Demonstrated experience with lab automation or high-throughput systems (e.g., liquid handlers, robotic platforms) or supporting automated workflows (setup, monitoring, basic troubleshooting) is a plus
• Familiarity with basic EH&S and BSL2 safety
• Detail-oriented with data-driven problem-solving and organizational skills
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively in a team environment
• Familiarity with inventory management software and electronic lab notebooks

Vivodyne, Inc. is an equal opportunity employer. Vivodyne complies with all laws respecting equal employment opportunity and does not discriminate against applicants with regard to any protected characteristic as defined by federal, state, and local law.