About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the Role:

We are looking for experienced Mid-level (Full Stack, Backend, Frontend) Engineers passionate about building an excellent user experience up and down the layers of an application. The ideal candidate has contributed to features on at least one sizable production application using modern frameworks within the past year. An experienced Mid-level Engineer at Perpay will spend their time writing code, reviewing PRs, and helping scope & design new features. We value Engineers who demonstrate excitement around solving tough problems and delivering solutions in a fast-paced environment.

We aim for our Engineering team to be a place that Mid-level Engineers can push our quick-growing startup forward, and grow into future Senior Engineers and Engineering leaders. The significant projects and initiatives available to our Mid-level Engineers provide opportunities to expand experience, ownership, and business value.

Much of our team is full stack, so we look for team members excited to learn new technologies and work across all stacks, even if it’s not something you’ve done before! Our tech stack: Javascript, Typscript, React, React Native, Python, Django, Flask, Kubernetes, AWS, Docker and more.

Our greatest strength is our people and we’d love for you to be one of them!

Responsibilities:

• Collaborate closely with the development team, including UX designers, product managers, and other Engineers, to implement solutions that meet business needs and provide the best user experience
• Work with stakeholders to design, build, test, and release new features for our platform
• Write clean, efficient, and maintainable code. Break down code contributions into reviewable, shippable chunks
• Contribute to the Engineering design process by bringing forward tradeoffs and opinions
• Identify opportunities to reduce technical debt and implement changes to improve developer experience and team velocity
• Participate independently in on-call rotation and coordinate incident response

What You’ll Bring:

• Minimum of 2 years experience as a Software Engineer (excluding internships or coop experiences) with a focus on full stack development
• Strong proficiency in at least one backend application framework such as Django or Flask and experience with frontend technologies such as React, Angular, or Vue.js
• Proven experience building, deploying and maintaining scalable web applications, with knowledge of database design and management
• Knowledge of RESTful API design and integration
• Experience working with cloud infrastructure and containerization technologies such as AWS, Docker, and Kubernetes is preferred
• Passion for learning new technologies and keeping up with industry trends
• Ability to collaborate with cross-functional teams, including UX designers, product managers, and other Engineers
• Strong communication skills and ability to articulate technical concepts to non-technical stakeholders

Hey, we know not everybody checks all the boxes, so if you’re interested, please apply because you could be just what we’re looking for!

Director, Software Engineering

Department: Product Development

Reports to: SVP, Software Engineering

The Director, Software Engineering is responsible for the delivery of Enterprise SaaS products supporting the Clinical Trial industry, overseeing multiple on-shore and off-shore development teams and the delivery of multiple products and initiatives. The Director, Software Engineering provides strategic planning and tactical execution management, agile release planning across multiple teams, process and tool design, resource management, and continuous improvement. The role demands a blend of technical and business acumen, strategic and tactical focus, and an ability to balance architectural best practice and innovation pragmatism. In a typical business day, the Director, Engineering may find themselves pair-programming with developers on a priority feature or defect and briefing the C-suite on roadmap direction and key technical decisions.  

Responsibilities:

• Works with the SVP of Engineering to build a technical vision for the product line.
• Explores new technologies for future planning and potential implementation and evaluates and identifies appropriate technology to deliver business objectives.  
• Ensures engineering best practices are defined and met across teams and develops and governs technical standards to ensure adherence. 
• Collaborates with architects and principal engineers in the technical design of initiatives and business priorities. 
• Experience leading distributed or cross-functional teams globally, including recruiting, mentoring, and retaining team members in a continuous improvement environment. Provides leadership and professional growth with the goal to build our next generation of engineering leaders. 
• Extensive knowledge of enterprise architecture patterns, microservices, and distributed systems design 
• Experience with enterprise SaaS architecture and development in a product-driven environment, including multi-tenancy, scalability, and platform reliability at scale 
• Fluency in data architecture concepts including data models, data warehouses, analytical platforms, and modern data mesh or lakehouse patterns 
• Familiarity with service portfolio management, API governance, and technical debt prioritization at the enterprise level 
• Works closely with Product Management and Architecture to discover business requirements and technical approach for product initiatives and features. 
• Supports teams in the discovery and design of product backlog items and identifies and manages cross organization dependencies. 
• Develop Proof of Concept solutions to demonstrate technical design and can dive into the code and pair program with engineers as necessary.  
• Initiates and drives continuous improvement initiatives, challenges self and teams to continuously grow and achieve new levels of success. 
• Will be held accountable for the design, development, and delivery of Suvoda product and solutions.  
• A “team-player” with the ability to work within a highly collaborative environment. 
• A creative and critical thinker that is able to confidently express ideas in an articulate, concise manner. 

Requirements:  

• Bachelor’s degree in Computer Science, Information Systems, Mathematics, Engineering or equivalent relevant work experience and/or training. 
• At least 10 years of progressive experience in the software industry, including at least 5 years in a leadership position. 
• Proven experience delivering cloud-native applications on AWS, including IaC tooling (Terraform), container orchestration (EKS), and cloud cost optimization
• Good working knowledge of Python, Django ORM, Django REST Framework, and Angular for building and maintaining scalable backend and frontend services; hands-on familiarity with event-driven cloud service architectures leveraging AWS Lambda, DynamoDB, ElastiCache (Redis), and Postgres RDS 
• Strong experience managing people and teams; setting goals, providing clear technical direction, and holding teams accountable for delivering business value. 
• Strong experience with software development best practices and tooling, agile testing, developer operations, continuous integration and delivery, and site reliability engineering. 
• Relevant technical knowledge of enterprise architecture, cloud services, cloud development, containerization, business domain modelling, data warehouses and analytical platforms. 
• Proven experience in Agile Software Development methodology. 

Nice to Have:

• Hands-on experience adopting and governing AI coding assistants (e.g., Claude, GitHub Copilot, Cursor) across engineering teams, including establishing standards for responsible use, prompt engineering best practices, and measuring productivity impact
• Familiarity with Anthropic's Claude API or Claude Code for agentic developer workflows, including task automation, code generation pipelines, and AI-assisted code review
• Experience integrating LLM-powered tooling into the SDLC — such as AI-assisted test generation, documentation automation, or intelligent PR summarization
• Demonstrated ability to lead organizational change around AI adoption — including upskilling teams, establishing guardrails, and balancing developer autonomy with governance
• Familiarity with prompt engineering principles and the ability to coach engineers on effective human-AI collaboration patterns 

About Suvoda:
Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease. Headquartered in the greater Philadelphia area, with offices in Bucharest and Iasi, Barcelona, Portland, OR, and Tokyo, JP, we’ve experienced impressive year-over-year growth and are growing our teams across the globe. Learn more about us on our website!

As a Software Developer on Suvoda’s Product team, you’ll design and build clinical trial software that directly supports mission-critical, time-sensitive patient interactions in life-sustaining studies across oncology, CNS, and rare disease. You’ll work in agile, cross-functional teams to deliver high-quality features and services, with a relentless focus on patient safety and the integrity of clinical study data. Here, your code doesn’t just ship product—it helps sponsors, sites, and patients navigate some of the most complex, high-stakes trials in the world, while you grow your craft alongside experienced engineers in a modern, continuously improving SDLC.

Responsibilities: 

• Design, develop, and support clinical trial software with emphasis on patient safety and integrity of clinical study data
• Review product requirements and verify that all requirements can be implemented
• Assist with the creation of technical design and implementation documentation
• Design and code software applications and fix defects
• Provide unit testing coverage for delivered code
• Work with others to ensure timely delivery of high-quality code
• Manage software deployment into all environments and complete all required documentation
• Assist support team with troubleshooting and resolution of production issues
• Perform other related duties as required

Requirements:

• Bachelor’s degree or equivalent experience
• At least 6 years of experience in software development/software engineering
• Deep, hands-on Python experience in production systems
• Deep understanding of relational databases + cloud (AWS) and experience building and supporting services  
• Django experience preferred 
• Angular experience preferred
• Previous exposure to working with AI, with a curious attitude to experiment with Claude Code or something similar 
• Ability to design, develop, and support software modules with medium to high complexity
• Excellent problem-solving skills and learning capability
• Excellent time management and organizational
• Strong production-support mindset for mission-critical payments
  
  #LI-AC1

About the Role:

We are looking for motivated graduates to join our Software Engineering team in 2026! You’ll contribute to our codebase, test & release features into production, and collaborate with other teams like product, design, data science, analytics, and operations. The ideal candidate has software development internship experience and is enthusiastic about learning and growing! We're particularly interested in working with candidates excited about joining a mission-driven startup. On our team, you’ll sharpen your skills, learn new tools alongside other new graduates, and learn from experienced engineers. Plus, our team organizes events and social gatherings outside of work hours. We believe having a fun and engaging work environment is essential to fostering a positive company culture and creating a strong foundation for career growth.

Much of our team is fullstack, so we look for team members excited to learn new technologies and work across all stacks, even if it’s not something you’ve done before! Our tech stack: Javascript, React, React Native, Redux, Python, Django, Kubernetes, AWS, Docker, Terraform, and more.

Our greatest strength is our people, and we’d love for you to be one of them!

Responsibilities:

• Develop, test, and release features for our customer-facing and internal platforms alongside the engineering team
• Write clean, efficient, and maintainable code
• Collaborate cross-functionally to develop efficient and user-friendly solutions to support the complex needs of our business
• Actively participate in design reviews, code reviews, and discussions to improve our software architecture and implement efficient processes within our engineering team

What You’ll Bring:

• Currently pursuing a Bachelor’s degree or higher or a recent graduate studying Computer Science, Mathematics, or a related technical field 
• 1 to 2 previous Software Engineering internships with a focus on fullstack software development
• Experience with at least one backend application framework such as Django or Flask
• Experience with frontend technologies such as React, Angular, or Vue.js
• Knowledge of RESTful API design and integration
• Experience with Python or another dynamically typed language
• A strong focus on writing and deploying clear, readable, testable code
• Ability to pick up new technologies quickly, with software engineering fundamentals being valued more than familiarity with specific tools or languages
• Eagerness to learn, grow, and seek feedback from team members
• Strong communication skills

Even if you don't check all the boxes, please apply if interested. You might be exactly what we're looking for!

WHAT WE DO

Our AI and Technology consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives. We’re known for making realistic, data-driven decisions that deliver value in tangible ways to our clients. Our clients ask for us on projects that require a superior combination of technical and business capabilities, people and management skills, and a collaborative mindset. We excel in understanding complex programs and strategic initiatives and breaking them into actionable pieces.

We are actively looking for professionals in the following areas:

• Agile Transformation
• Cloud and Technology Strategies
• DevOps
• Solution Design
• App Development

The ideal candidate’s experience may include but is not limited to the following:

• Knowledge and experience in one or more Cloud platforms (AWS, Microsoft Azure, Google Cloud, etc.)
• Knowledge and experience in one or more database platforms (i.e. SQL, DB2, Oracle, Postgres, MySQL, NoSQL, etc.)
• Knowledge and experience in multiple software development languages (i.e.  Java, Javascript, C#, C++, Python, etc)
• Knowledge and experience with one or more software frameworks (i.e. .Net, NodeJS, React, Angular. etc.)
• Knowledge and experience with IoT and Edge Computing strategies and concepts   
• Experience collaborating with clients to translate business requirements into technical requirements
• Experience leading and/or contributing at a significant level to project teams in best practices, design principles, and advanced technologies
• Knowledge and experience in both agile and waterfall project management methodologies 
• Experience leading Waterfall to Agile transformation projects of all sizes
• Coaching Agile process and best practices for teams and organizations

A career at SEI extends well beyond providing great service and thought leadership to our clients. Everyone takes an active role in building and managing our business, in an environment that runs counter to traditional consulting firms. Our consultants have a “seat at the table” and contribute to growing our business in ways that align to their interests such as growing business development opportunities, conducting interviews to support our hiring process, managing internal initiatives that build our brand or organizing trainings to share what you know with your colleagues. There is no telling what an SEI Consultant will be asked to do on a day-to-day basis – we do what it takes to get the job done.

QUALIFICATIONS

Required-

• Alignment to our core values: Excellence, Participation, Integrity, and Collaboration
• Hungry, Humble, Smart
• Demonstrated business and technology acumen
• Strong written and verbal communication skills
• Understanding and experience solving real business problems
• Proven track record of delivering results
• Experience working with and/or leading a team
• Ability to work across industries, roles, functions & technologies
• Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship)

Preferred-

• Bachelor’s degree
• 8+ years professional experience
• Experience across our service offerings