About Hightouch

At Hightouch, we’re on a mission to empower everyone to take action on their data. Our momentum is undeniable: we were recently recognized as a Leader in the Gartner® Magic Quadrant™ and named one of Forbes’ Best Startup Employers. Today, hundreds of world-class brands—including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart—trust us to power their growth.

Pioneering the Future of Data

We pioneered the Composable Customer Data Platform (CDP), a category-defining approach that enables companies to activate customer data directly from their data warehouse. We’ve since pushed the boundaries of innovation with our AI Decisioning platform, which allows marketers to deploy AI agents that orchestrate 1:1 customer interactions at scale. By removing the technical barriers to data access, we enable every business user to deliver deeply personalized experiences and optimize performance in real time. While we’re headquartered in San Francisco, our talent is global, with team members collaborating from all over the world. Following our Series C funding, Hightouch is valued at $1.2B and is backed by elite investors, including Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

Our Culture and Values

We’re a high-impact team that values substance over ceremony. We approach every challenge with a first-principles mindset, move with urgency, and treat one another with genuine compassion. We look for teammates who are:

• Strong Communicators: Able to distill complex ideas into actionable insights.

• Growth-Oriented: Eager to learn, adapt, and scale alongside the company.

• Driven: Motivated by the persistence required to achieve ambitious goals.

About The Role 

Hightouch is looking for a Sales Development Representative (EMEA) to join our rapidly growing team in Paris. In this role, you will be responsible for generating top of the funnel leads in addition to building foundational processes and strategies to the commercial sales team. You will be outbounding to engineers, marketers, and operation teams so we are looking for someone who is highly intelligent and also has the ability to connect with multiple audiences. This role is aligned to our EMEA South team, based out our brand new Paris office and is only open to a fluent French speaker. 

What You’ll Do 

• Outreach directly into prospective agents that fit our ideal persona via cold-calls, text, emails, integrated marketing campaigns, LinkedIn campaigns and other methods
• You work with the growth team to  research and craft personalized outreach to target accounts
• Find creative methods, channels, and strategies to help guide prospects to our free trial
• As part of our growing SDR team, help define and improve sales processes, strategies, tactics, and more
• You will be tasked with a goal and expected to execute against it on a monthly basis
• You will live in slack and monitor for new signups, engaging them directly in order to schedule meetings with them. Those meetings will be scheduled for with the sales org and the customer

What We're Looking For

• Bachelor's degree
• Be a Self-starter, ability to self-motivate in a high-growth start-up
• Effective communication skills, both written and verbal
• Prior experience engaging customers and prospects
• Interest in tech and more specifically data
• Ability to multitask, organize, and prioritize work

Even if your experience does not line up perfectly, we are still excited to have you apply. The best hires do not always check off every box of a job description.

Total compensation range: €35,486 - €48,941

The Position

At Hive, we're building the most customer-centric operations platform in Europe — and our Merchant Care team is at the heart of that mission.

As a Merchant Care Associate — On the Ground, you'll be the first point of contact for our merchants' operational issues directly from the fulfillment center. You'll work shoulder-to-shoulder with our logistics partner's floor teams, spot issues before they escalate, and close the loop between what's happening on the warehouse floor and our merchants.

You'll be on-site in Marly-la-Ville, part of Hive's Merchant Care team, and the bridge between the fulfillment center operations, Hive's office-based specialists, and our merchants.

What you'll do

• Be the go-to Merchant Care contact at the fulfillment center: resolve issues that need a pair of eyes on the floor (missing items, inventory discrepancies, packaging questions, returns edge-cases).
• Own the support tickets (Zendesk) routed directly to the fulfillment center queue — investigate, action, and resolve.
• Partner daily with the logistics partner Team and our Spec Ops — join their stand-ups, build trust, unblock.
• Spot inefficiencies and proactively improve Merchant Care processes as we scale the on-site model.
• Act as the voice of the merchant in cross-functional discussions with Product, Operations and Tech.
• Bring data into every decision — Metabase, Notion, Asana, Zendesk and Claude are your daily tools.
• Start focused on Inventory / inbound, and broaden to Freight, B2B and Outbound after the first few months — becoming the on-site go-to for multiple Merchant Care topics at your fulfillment center.

Your Profile

We are looking for someone with: 

• Experience: 1–3 years in Operations, Customer Support, SaaS, or logistics / third-party fulfillment. Bonus if you've worked in or near a warehouse.
• Languages: fluent in English, plus French (C2 or Native level)
• Mindset: hands-on, solution-oriented mindset with a bias for action and a strong sense of ownership.
• Driving licence

We know, sometimes you won't tick every box. We'd still love to hear from you if you think you're a good fit.

Our offering

The Impact You’ll Be Contributing to Moloco: 

Moloco's Commerce Media (MCM) organisation powers Retail Media Platforms for retailers globally, enabling them to build and scale advertising businesses powered by machine learning. As customer count and technical complexity grow, we are evolving our support model to deliver faster, deeper, and more scalable technical expertise.

The Technical Solutions Engineer (TSE) is a newly established role at the heart of this evolution. The TSE serves as the Regional Tier 2/3 technical escalation point — taking ownership of complex issues escalated from Frontline Support Specialists (FSS) and driving them to resolution. Beyond firefighting, the TSE plays a foundational role in building the operational infrastructure of our support organisation: designing playbooks, developing automation tools, and establishing the metrics that measure how effectively we serve our customers.

The Opportunity

• Own Tier 2/3 technical escalations from Frontline Support Specialists (FSS), triaging and resolving complex issues across ad serving, data pipelines, and ML infrastructure.
• Perform structured Root Cause Analysis (RCA) on production issues — including campaign delivery failures, budget pacing anomalies, fill rate degradation, and ROAS fluctuations — using service logs and operational metrics.
• Lead incident response for production ads service disruptions: scoping impact, coordinating with internal engineering teams (Ad Serving, Data Platform, ML), and driving toward resolution within SLA.
• Author postmortem documents and track remediation action items to prevent recurrence.
• Build and maintain diagnostic playbooks and runbooks that enable FSS to self-resolve a growing share of issues over time.
• Develop internal tooling and automation scripts for issue detection, diagnosis, and reporting.
• Define and track operational KPIs — including MTTR, escalation rate, and recurrence rate — to continuously measure and improve support efficiency.
• Partner closely with the Customer Engineering team to ensure smooth issue handoffs, shared customer context, and aligned escalation workflows.
• Contribute to internal and external documentation to scale knowledge across the organization.
• Review technical integrations during new platform onboarding and surface potential operational risks early.

How Do I Know if the Role is Right For Me?

• 6+ years of professional experience in technical support, solutions engineering, or software engineering.
• Strong troubleshooting skills and ability to analyze large-scale datasets — able to independently write and interpret complex queries against large-scale data warehouse environments.
• Hands-on experience with API integrations and distributed systems — including REST API debugging, log analysis, and understanding how service components interact at scale.
• Demonstrated experience handling technical escalations — breaking down complex problems methodically and driving them to resolution through a structured approach.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
• Experience in AdTech or retail media domains (DSP, SSP, ad serving, attribution) is a strong plus.
• Familiarity with monitoring and observability tools such as Datadog.
• Experience as a founding member or early contributor in building new teams, systems, or operational processes (zero-to-one experience)
• Familiarity with scripting, AI tools for automation, process enhancement
• Fluent in English. Multilingual communication skills (preferred) for global support environments.

The Impact You’ll Be Contributing to Moloco: 

Moloco's Commerce Media (MCM) organisation powers Retail Media Platforms for retailers globally, enabling them to build and scale advertising businesses powered by machine learning. As customer count and technical complexity grow, we are evolving our support model to deliver faster, deeper, and more scalable technical expertise.

The Technical Solutions Engineer (TSE) is a newly established role at the heart of this evolution. The TSE serves as the Regional Tier 2/3 technical escalation point — taking ownership of complex issues escalated from Frontline Support Specialists (FSS) and driving them to resolution. Beyond firefighting, the TSE plays a foundational role in building the operational infrastructure of our support organisation: designing playbooks, developing automation tools, and establishing the metrics that measure how effectively we serve our customers.

The Opportunity

• Own Tier 2/3 technical escalations from Frontline Support Specialists (FSS), triaging and resolving complex issues across ad serving, data pipelines, and ML infrastructure.
• Perform structured Root Cause Analysis (RCA) on production issues — including campaign delivery failures, budget pacing anomalies, fill rate degradation, and ROAS fluctuations — using service logs and operational metrics.
• Lead incident response for production ads service disruptions: scoping impact, coordinating with internal engineering teams (Ad Serving, Data Platform, ML), and driving toward resolution within SLA.
• Author postmortem documents and track remediation action items to prevent recurrence.
• Build and maintain diagnostic playbooks and runbooks that enable FSS to self-resolve a growing share of issues over time.
• Develop internal tooling and automation scripts for issue detection, diagnosis, and reporting.
• Define and track operational KPIs — including MTTR, escalation rate, and recurrence rate — to continuously measure and improve support efficiency.
• Partner closely with the Customer Engineering team to ensure smooth issue handoffs, shared customer context, and aligned escalation workflows.
• Contribute to internal and external documentation to scale knowledge across the organization.
• Review technical integrations during new platform onboarding and surface potential operational risks early.

How Do I Know if the Role is Right For Me?

• 6+ years of professional experience in technical support, solutions engineering, or software engineering.
• Strong troubleshooting skills and ability to analyze large-scale datasets — able to independently write and interpret complex queries against large-scale data warehouse environments.
• Hands-on experience with API integrations and distributed systems — including REST API debugging, log analysis, and understanding how service components interact at scale.
• Demonstrated experience handling technical escalations — breaking down complex problems methodically and driving them to resolution through a structured approach.
• Strong written and verbal communication skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
• Experience in AdTech or retail media domains (DSP, SSP, ad serving, attribution) is a strong plus.
• Familiarity with monitoring and observability tools such as Datadog.
• Experience as a founding member or early contributor in building new teams, systems, or operational processes (zero-to-one experience)
• Familiarity with scripting, AI tools for automation, process enhancement
• Fluent in English. Multilingual communication skills (preferred) for global support environments.

Dataiku is looking for a Data Engineer to join our Enterprise Data and Analytics (EDA) team. As a member of the EDA team, you will play a central role in delivering data to fuel analytics and data-driven insights to various stakeholders and teams within the company. You will also be a key technical member contributing to the data platform that fuels centralized analytics, embedded analytics teams, Generative AI engineering, and self-service users across the organization.

This role is about 50% Data Operations, Support & Troubleshooting, and 50% new development. The data engineering day-to-day will primarily be within the data platform built using Snowflake, Dataiku, and GitHub. Primary development will focus on Python & SQL, DataOps processes built within GitHub Actions & Dataiku, and data platform processes built within Snowflake & Dataiku.

Non-technical skills and learning are also critical, as you will collaborate with engineers from various teams and help deliver solutions across a wide variety of technical domains. The ideal candidate is naturally curious, has excellent verbal and written communication skills, a sharp analytical mind, a positive attitude towards work, and thrives when collaborating towards a shared goal.

This is an internal and non-client facing role.

What you’ll do: 

Dataiku is unique in that every Dataiker is encouraged to use our own product within our Enterprise Data Platform.  That means this is a unique opportunity to deliver a scalable platform with governed data to fuel an entire company of current or potential Data Analysts & Data Consumers! Your responsibilities within the team include but are not limited to:

• Develop engineering expertise within the Dataiku Platform to help maintain and develop system integrations, platform automations, and platform configurations.

• Develop engineering expertise  within Snowflake for data engineering and security/governance features

• Build & maintain python & SQL data replication & data pipelines on large & often complex data sets 

• Build & maintain data quality metrics & observability to help drive data quality standards

• Learn about existing systems and  processes across Data Platforms, Data Engineering and Data Governance

• Troubleshoot data pipelines, platform automations, data access system.

• Help field and troubleshoot various community questions and challenges

• Own, maintain and enhance data operation processes, monitoring & data quality systems

• Design data models for both short term and long term use cases to support data warehouse scalability

• Build & maintain administration systems and applications for monitoring, alerting, data observability, access management, platform metrics, and end user transparency

• Identify opportunities for improvements & optimization for greater scalability & delivery velocity

• Collaborate closely with Analytics Engineers to provide data & data models for analytical deliverables

• Perform root cause analysis on often complex errors to help ensure data pipeline availability

• Help test new features in Dataiku and partner tools to both provide feedback internally as well as determine value towards internal analytics & data platform integration

• Work closely with key stakeholders across the organization including Infra, embedded analytics teams, Product and Engineering to help foster both technical implementations & requirements gathering

• Proactively drive innovation internally with bringing ideas for platform and process improvements 

• Help contribute to the ongoing documentation of internal systems and processes

Requirements: 

• 2+ years of relevant experience in Data Engineering / Data Platform Engineering

• Strong technical skills in SQL & Python are a must. Experience in Dataiku DSS is a big plus. 

• Prior experience with Snowflake a plus

• Prior experience with DevOps technologies such as Github Actions, Azure DevOps or Jenkins

• Experience in building data models

• Prior experience building and maintaining replication & data pipelines in a cloud data warehouse or data lake environment

• Excellent analytical and creative problem-solving skills - exhibit confidence to ask questions to bring clarity, share ideas, and challenge the norm.

• Passion for continuous learning and teaching to help learn & teach new technologies & implementation strategies

• Experience working with complex stakeholders; dissecting vague asks and helping to define tangible requirements

• Ability to manage multiple projects and time constraints simultaneously in a high-trust remote environment

• Ability to wear multiple hats depending on the project with the focus on accomplishing end goals while inspiring colleagues to do the same

• Excellent written and verbal communication skills (especially with senior-level stakeholders) with the ability to speak to both the business value, data products, & technical capabilities of a platform. Ability to create clear and concise documentations with a high degree of precision

At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers.

Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt.

As the buy now pay later leader in France and active in 10 European countries, we’ve empowered over 21,000 merchants and 8 million consumers.

With 360+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe—and we’re just getting started.

Alma is the company for you if are looking for:

Collective intelligence is the driving force behind Alma: we are looking for open-minded, curious, and ambitious people who want to actively participate in this exponential growth.

To continue to deliver an optimal purchasing experience and absolute ease of use, all teams at Alma (Tech, Product, Sales, Operations, Data, Risk, Finance, Compliance, Legal, Marketing and People) will strengthen their members to maintain the highest standards of quality and trust while pushing these innovations at Alma’s pace.

About the job

We are looking for a Data Engineer to join our Data team and help us build a scalable, reliable, and analyst-friendly data platform.

In this role, you will report to the Head of Data and work alongside another Data Engineer within a broader data community composed of 3 Central Data Analysts, 2 Product Data Analysts, 6 Business Analysts, and 5 people in the AI team. Your mission will be to strengthen the foundations of our platform while making life easier for analysts and business users across Alma.

Your missions

As a Data Engineer at Alma, your role will be to help design and improve a scalable, reliable, and secure data platform.

Your goal will not only be to build robust pipelines and infrastructure, but also to create the best possible development environment for analysts and data practitioners. This role has strong leverage because the work you do will directly improve how the wider data community ships, documents, governs, and uses data every day.

What you will do

You will contribute across platform, infrastructure, governance, and enablement topics. In particular, you will:

• Build, maintain, and improve our data warehouse and transformation layer
• Develop reliable and performant ingestion processes from internal databases and external tools into our warehouse
• Improve deployment and engineering practices across the data stack, especially around CI/CD and staging environments
• Strengthen infrastructure-as-code practices and ownership through Terraform
• Improve access management and governance across our GCP environment and analytics tooling
• Work on observability, documentation, lineage, and overall platform reliability
• Partner closely with Data Analysts, Business Analysts, Product teams, and the AI team to understand their needs and remove friction from their day-to-day work
• Share knowledge, document decisions, and contribute to raising engineering standards across the team

Our stack

Our current data stack includes:

• Google Cloud Platform
• BigQuery
• PostgreSQL / Cloud SQL
• dbt (including dbt docs, Elementary, Colibri)
• Airbyte
• Argo
• Terraform
• GitHub Actions
• Looker & Metabase
• Python

What we are looking for

We are looking for someone who combines strong technical fundamentals with a collaborative way of working.

You might be a great fit if:

• You have 3+ years of experience as a Data Engineer, ideally in a fast-growing tech environment
• You have hands-on experience building and maintaining modern data platforms and orchestration workflows
• You are comfortable working with cloud infrastructure, infrastructure as code and SQL-based transformations
• You care about reliability, maintainability, documentation, and good developer experience
• You are able to take ownership of projects from problem framing to delivery
• You are comfortable communicating in English

Interview process

Our interview process typically includes:

• A video call with our HR team
• Hiring manager interview
• A technical discussion with a Data Engineer and a Data Analyst
• A video call with the Head of Data and a Data Analyst

OUR VALUES

• Raise the bar
• Do the right thing
• Test, Learn, Repeat
• Make it happen
• Lead with humility

DIVERSITY & INCLUSION

At Alma, we're committed to fostering an environment where diversity and inclusion are at the heart of our values. Our goal is to attract and build a diverse, equal and inclusive team, where everyone feels welcome.

As an equal opportunities employer we make sure the application process and our workplace is for everyone.