About the Opportunity

Cleerly is seeking a Senior Client Success Manager to own and manage client relationships within a defined territory. This role will serve as the day-to-day liaison for healthcare clients—ensuring successful onboarding, driving adoption, addressing concerns, and promoting long-term satisfaction and expansion.

The ideal candidate will have experience in healthcare or health tech, demonstrate strong communication and relationship-building skills, and bring a data-driven mindset to proactively manage client health and success.

About the Team

The Client Success role is pivotal in ensuring strong, long-lasting relationships with our clients. This position is responsible for managing day-to-day communication, acting as the main liaison between the client and our internal teams. By owning the client relationship, the Client Success Managers ensure that all client needs, concerns, and goals are addressed in a timely and effective manner. They represent the client's voice internally, advocating for their interests and ensuring alignment with our company’s objectives.

This role reports directly to the VP of Client Success and works daily with Implementation, Sales, and Product amongst other teams. 

Responsibilities

Client Ownership & Relationship Management

• Serve as the primary point of contact for clients within the assigned territory
• Build strong, trusting relationships with clinical and administrative leaders at hospitals, imaging centers, and cardiology practices
• Conduct regular business reviews, utilization assessments, and check-ins to ensure client satisfaction and retention
• Meet key performance indicators (KPIs) for the Client Success team, including Net Promoter Score (NPS), client retention (volume, logo), and referenceability. Use data-driven insights to continuously improve client success initiatives and enhance client satisfaction

Onboarding & Adoption

• Partner with Client Services and Implementation teams to ensure seamless onboarding and launch of Cleerly solutions
• Drive initial and ongoing adoption through best practices, education, and alignment with client goals
  
  

Client Health Monitoring

• Track key client metrics (utilization, turnaround times, NPS, etc.) and proactively identify and resolve risks to success
• Leverage internal data to provide strategic insights to clients and recommend workflow enhancements

Retention & Growth

• Collaborate with Sales and Partnerships to identify opportunities for renewals, upsells, and expansion
• Champion the voice of the customer internally, contributing feedback to product and service teams

Cross-Functional Collaboration

• Act as the bridge between clients and internal teams (Sales, Product, Clinical, Marketing) to ensure alignment and excellence in service
• Support pilots and product rollouts specific to your territory’s client base
  
  

Requirements

• Bachelor’s degree; background in healthcare, life sciences, or business is preferred
• 7 + years of experience in client success, account management—preferably in a healthcare or SaaS environment
• Experience working directly with health systems, cardiology groups, or outpatient imaging centers is highly desirable. 
• Startup (Series A-C) experience preferred, not required.
• Exceptional communication, interpersonal, and problem-solving skills
• Self-starter with strong organizational skills and the ability to manage multiple accounts with minimal supervision
• Familiarity with CRM platforms (Salesforce preferred) and data dashboards (e.g., Tableau or Looker)
• Willingness to travel within the territory (up to 40%)
• Spanish speaking is a plus but not required

The base salary range for this role varies by location and is aligned to market benchmarks.

• Candidates located in higher-cost labor markets, including California, Washington, New York, New Jersey, Connecticut, Massachusetts, and Washington, DC represent the middle to high end of the range, while candidates located in all other U.S. locations represent the low to middle end of the range.
• Final compensation is determined based on location, experience, skills, and internal equity.

This role is eligible for a 15% target annual bonus, resulting in the following base salary and Total Target Compensation (TTC) ranges:

• Base Salary: $135,000-145,000
• TTC: $155,250-166,750

*Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.) Additionally, stock options, paid benefits, and employee perks are part of your total rewards.

Shift4 is expanding globally and hiring for a new role of Financial Analyst. This key player will be responsible for supporting the financial health of the organization with a particular focus on developing and maintaining advanced financial models tailored to the payments processing industry. This opportunity involves creating detailed financial reports, developing financial models, and providing strategic recommendations to senior management. The ideal candidate will have a strong background in financial modeling, analysis, and forecasting, specifically within the payments processing sector. 

This role is onsite and can be based at any of the following Shift4 locations:  Center Valley, PA (Preferred) / Tampa, FL / Atlanta, GA

Relocation assistance may be available. 

Responsibilities: 

• Develop and maintain complex financial models to support business decisions, including revenue forecasting, cost analysis, and profitability assessments specific to the payments processing industry.
• Prepare and analyze financial statements, budgets, and forecasts.
• Provide strategic financial insights and recommendations to senior management.
• Conduct variance analysis and identify trends to support business initiatives.
• Assist in the preparation of financial presentations for stakeholders.
• Utilize Tableau, and other BI tools to provide actionable insights.
• Conduct in-depth research and analysis to support financial decision-making.
• Communicate effectively in both oral and written formats, presenting complex financial information clearly.
• Manage competing priorities effectively, ensuring timely completion of tasks and projects.

Qualifications:

• Bachelor’s degree in Finance, Accounting or a related field.
• Minimum of 3-5 years of experience in financial analysis, with a strong emphasis on financial modeling and analysis within the payments processing industry.
• Experience with advanced Excel functions to analyze and present financial information effectively.
• Excellent analytical, problem-solving, and decision-making skills
• Strong written and verbal communication skills in English.
• Ability to work independently and manage multiple projects simultaneously.
• High attention to detail and accuracy
• Experience with BI ( business intelligence ) tools to provide actionable insights a plus.

#LI-BN1

DoW SkillBridge Internship - Mission Control Operator

Location: On Site at Shift4's Mission Control Center in Center Valley, PA Headquarters

The DoW SkillBridge program allows active-duty service members to participate in civilian internships, apprenticeships or training during their final months of service. Participants remain on active duty, continue receiving full military pay and benefits, and gain real-world work experience with approved industry partners. For more information, and eligibility requirements, visit Shift4 DoW SkillBridge Program

Description:

Shift4 (NYSE: FOUR) is pushing the boundaries of Financial Technology through the creation of a new internal system, Mission Control. Like the name suggests, this system will be akin to the control rooms of the Space Shuttle and Apollo programs, where holistic company wide information is flowed from external systems across the business to a single, unified location. Subject matter experts will be able to analyze and action on data directly, allowing for fast response and creation of automation that can then identify and prevent similar issues in the future. 

As a Mission Control Operator, you will be one of the fundamental components of bringing this new vision to life. You will command and control different Shift4 business systems through our Mission Control interface, make decisions about how to direct and redirect resources, and become a technical subject matter expert in specific business divisions based on your experience. You will support the development of this new operational model and build with our engineering teams to bring new features and functions to Mission Control. 

This internship aligns well for transitioning military members currently at the E4 or E5 level experienced in the following military arenas: 

• Command Post
• Maintenance Operations Center (MOC)
• Crew Chiefs - backing up
• SPOC (Space Ops Center)
• Missile Warning Ops
• Operations Center

Responsibilities:

• Operate one or more Mission Control modules, ranging from supply chain operations to customer service, to technical payment infrastructure, representing and directing these teams when necessary for Mission Control operations.
• Work hand in hand with our business divisional leaders to learn the nuance and current operations, and develop SOPs to support the integration of Mission Control systems to those divisions. 
• Write operational documentation and execute daily, weekly, and monthly Mission Control Procedures.
• Identify, architect, and implement new Mission Control functionalities with support from Mission Control engineering teams. 
• Design and implement communication methods, escalation strategies, quality assurance protocols, and response plans to ongoing business and technical issues that Mission Control will identify. 
• Develop automation strategies to remove parts or process steps with high accuracy and quality to increase overall efficiency of Shift4 systems. 
• Expand the vision, and collaborate with stakeholders to ensure the functionalities of the system are aligned with company objectives. 

Minimum Qualifications:

• Ability to meet the core eligibility requirements of the DoW SkillBridge program (see above link). 
• 2+ years of experience operating in or developing complex systems such as mechanical, electrical, facilities, O&G, aerospace, or industrial automation or relevant experience gained within the military and/or other?
• Highly competent communication skills in English, both written and verbal. Excel in distilling information from dense technical systems into concise and clear documentation, and have experience communicating those consolidations to leadership.
• Personal experience leading technical projects, including conception, development, and implementation. 
• Previous experience in an operational and workflow oriented role.

Additional skills that are a plus to have:

• Professional Degree in a relevant field.
• Experience interacting with data systems such as Grafana, Tableau or other graphical user interfaces. 
• Personal experience utilizing operational software systems, including First Resonance ION, or a wholesale ERP such as SAP. 
• Experience with real time, time series data and creation of workflows around data indicators. 
• Experience with operational fundamentals such as corrective action reporting, non-conformances, inventory management, and data governance. 
• Python, Pyspark, or other programmatic skills.
• Experience with one of the following platforms: Palantir Foundry, Mulesoft.

Shift4 is expanding globally and we are seeking a Senior Technical Business Analyst with a Business Intelligence focus to join our Information Technology Group. In this role, you will gather and translate business requirements into actionable insights, ensuring the effective flow of information and data across the organization. You will collaborate with stakeholders to define, validate, and deliver business intelligence (BI) solutions, leveraging strong analytical skills, technical expertise, and communication abilities to support organizational goals. 

This role is onsite and can be based at any of the following Shift4 locations: Tampa, FL / Atlanta, GA / Las Vegas, NV / Center Valley, PA

Responsibilities

• Collaborate with stakeholders to understand and translate business needs into clearly defined, documented requirements for bugs, enhancements, and system developments.
• Create and maintain deliverables including vision/scope documents, requirements, mockups, designs, and flow diagrams.
• Manage stakeholder requests using established SDLC practices to maintain accountability and traceability.
• Conduct User Acceptance Testing (UAT) with stakeholders to validate that deliverables meet requirements and customer needs.
• Provide support in creating and tracking project deliverables and work items in the ticket tracking system.
• Contribute to and enforce the adoption of Business Intelligence solutions across teams.
• Support the development of key metrics and shared goals to measure success.
• Ensure BI governance, data accuracy, and effective communication of insights to cross-functional stakeholders.

Qualifications

• 5+ years of experience in business analysis of data movement and business intelligence reports.
• Advanced experience with requirements elicitation, stakeholder management, and solution documentation.
• Proficiency in BI tools such as Tableau and ETL tools.
• Experience with data sources including AWS Redshift, Postgres, SQL Server, Amazon Athena, Excel, and flat files.
• Strong SQL skills (T-SQL, MySQL, PostgreSQL).
• Experience working with large datasets, Enterprise Data Warehouses, and Dimensional Databases.
• Advanced understanding of SDLC processes and experience with Agile frameworks (KANBAN, Scrum).
• Familiarity with Jira and Confluence is a plus.
• Excellent organizational, communication skills (English) and problem-solving skills with the ability to prioritize multiple tasks and adapt to changing priorities.
• Bachelor’s degree in Computer Science, Information Systems, or related field Experience in lieu of a degree may be considered. 
• Certifications in Agile Scrum or PMP are a plus to have.

#LI-BN1

Position Summary:

ParetoHealth is seeking a highly analytical and business-oriented Underwriting Analytics Lead to support underwriting, pricing, and strategic decision-making. This role is responsible for transforming raw, imperfect data into actionable insights and owning the underwriting reporting ecosystem.

In this role, you will operate at the intersection of data, underwriting, and strategy—balancing structured recurring work with ambiguous, high-impact analytical problem solving. You will partner cross-functionally with Underwriting, Finance, and Leadership to deliver insights that directly influence business outcomes.

This role is ideal for someone who thrives in a fast-paced, evolving environment, is comfortable working with imperfect data, and can move quickly from question to insight.

Key Responsibilities:

Analytics & Insights

• Conduct deep-dive, diagnostic analyses to understand trends, performance drivers, and anomalies in underwriting and portfolio performance
• Translate ambiguous business questions into structured analytical approaches and clear conclusions
• Develop hypotheses, test them with data, and clearly communicate “why” behind outcomes
• Support strategic initiatives (e.g., QBRs, leadership presentations) with high-quality analysis and storytelling

Dashboard & Reporting Ownership

• Own the development, maintenance, and evolution of underwriting dashboards and reporting tools
• Ensure accuracy, consistency, and usability of core reporting assets
• Proactively identify gaps in reporting and define a forward-looking dashboard strategy (what should exist, who needs access, etc.)
• Partner with stakeholders to ensure reporting meets business needs and drives decision-making

Business Partnership

• Develop a strong understanding of underwriting, pricing, and insurance dynamics (especially medical stop loss)
• Frame analyses in the context of business problems and decisions—not just data outputs
• Provide clear, actionable recommendations that influence underwriting and strategic direction
• Collaborate closely with cross-functional stakeholders to refine questions and align on solutions

Required Skills & Qualifications:

• Bachelor’s degree in Data Analytics, Business, Economics, Mathematics, or a related field
• 5-7+ years of experience in analytics, data, or a related role (experience in insurance, healthcare, or financial services preferred)
• Strong SQL skills and ability to independently extract and manipulate raw data
• Advanced proficiency in Excel and Tableau (or similar BI tools)
• Strong analytical and problem-solving skills with a structured, hypothesis-driven approach
• Experience working with imperfect or messy datasets (e.g., missing values, inconsistent coding)
• Excellent communication skills, with the ability to translate complex analysis into clear insights

Preferred Qualifications:

• Experience in healthcare, insurance, or medical stop loss
• Exposure to actuarial concepts or pricing/underwriting processes
• Experience using Python for data analysis or transformation
• Experience building dashboards or reporting tools used by business stakeholders

Perks & Benefits:

• Fully paid medical, dental, and vision benefits.
• Flexible PTO
• 401k company contribution
• Tuition reimbursement
• Professional development allowance
• Transportation allowance and daily parking reimbursement 
• Engaging hybrid work environment

We are searching for a Staff Safety Data Scientist on the Safety Analysis team who is a technical leader and go-to expert for risk and safety guidance, leveraging deep expertise in data science to lead critical safety research. Your insights will drive the safety strategy and external safety communications, including the development of industry-leading, benchmark safety studies and frameworks. The role requires a strong background in risk and hazard assessment and exceptional communication and interpersonal skills. You will be responsible for applying advanced statistical analysis and probabilistic modeling to support the safety case, inform hardware and software decisions, and identify critical risk factors. You will collaborate with diverse stakeholders across engineering, operations, and product.

In This Role, You Will:

• Lead the development of novel quantitative data analytics using both proprietary (Aurora-logged, sensor, system, integration testing data) and publicly available data (CRSS, FARS, state-level information).
• Author and present technical analyses and findings to diverse internal and external audiences, including stakeholders, authoritative bodies, and industry forums.
• Design and automate data collection and analysis to support ongoing safety programs.
• Extract insights from historical system safety performance to develop leading indicators for future performance forecasting. Analyze safety data from operational vehicles, crash metrics, and near-miss incidents to inform safety strategies and decision-making.
• Develop statistical models and algorithms to predict potential risks and prevent incidents, improving the safety performance of autonomous systems.
• Model self-driving vehicle behaviors at the system and subsystem levels.
• Develop and maintain reports and expressions of baseline risk coverage and application in operations.
• Design and develop expressions of risk benchmarking from similar industries.
• Create dashboards and reports for communicating risk, ranking, and anomalies.
• Present safety research findings to senior leadership and recommend actionable improvements to safety protocols and operational systems.
• Mentor and lead junior team members, fostering their professional growth.

Required Qualifications

• Bachelor’s degree in Data Science, Statistics, Mathematics, Physics, Engineering, Computer Science, or equivalent applicable technical experience.
• 7+ years of progressive experience solving large-scale complex problems.
• Demonstrated experience in a safety related domain (e.g., transportation, aerospace, robotics, medical devices).
• Strong understanding of safety principles and risk assessment methodologies; with a proven track record of using data science techniques to solve safety challenges and mitigate risks in a dynamic environment.
• Deep command of statistical methods, probabilistic modeling, and performing rapid exploratory data analysis.
• Expertise in data science tools (e.g., Python, SQL, R), statistical modeling, machine learning, predictive analytics, and visualization software (e.g., Tableau, Power BI).
• Adept at querying, analyzing, and visualizing large datasets.
• Excellent communication and presentation skills, with the ability to convey complex information to various audiences.
• Strong leadership skills, with the ability to provide guidance and mentorship.
• Ability to work independently, as part of a cross-functional team, or as a project lead.

Desirable Qualifications

• Advanced degree in Statistics, Mathematics, Physics, Engineering, Computer Science, or equivalent applicable technical experience.
• Experience working in safety and risk, ideally complemented by a portfolio of publications, reports, or conference presentations.
• Familiarity with rapidly scaling operational environments.
• Proficient in working with advanced data transformation tools such as DBT.
• Skilled in building and deploying using Amazon Web Services (AWS) tools.
• Background in the Autonomous Vehicles, Aerospace, or Robotics domains.

The base salary range for this position is $171,000 - $247,000 per year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. 

We are seeking a hands-on, execution-focused Senior Materials Analyst to partner closely with our Operations Program Managers in driving material readiness for complex hardware builds in an automotive/technology manufacturing environment. This role is ideal for a supply chain professional who thrives in the details of material planning and data accuracy, while also bringing the analytical horsepower to uncover trends, pinpoint root causes, and recommend process improvements.

You will be the primary analyst and materials owner supporting our OPMs — ensuring that short-term material health is visible, accurate, and acted upon, enabling programs to stay on track. This position demands expertise in ERP/MRP execution, data analysis, and cross-functional collaboration, with an ability to navigate fast-paced and dynamic build schedules.

In this role, you will

• Own short-term material health for assigned programs, ensuring accuracy in ERP and flagging shortages, late POs, or at-risk parts for action by OPMs and Procurement.
• Maintain and continuously improve material readiness dashboards and trackers using dashboarding tools or spreadsheets.
• Partner with OPMs to consolidate and validate data for build readiness reviews, material risk assessments, and leadership updates.
• Execute regular BOM scrub and alignment activities, ensuring ERP data integrity (quantities, lead times, allocations).
• Analyze material availability vs. program demand, highlight gaps, and prepare actionable recovery plans.
• Manage and track engineering change impacts on material requirements, collaborating with OPMs to ensure smooth transitions.
• Drive recurring operational cadences (weekly readiness reviews, inventory checks, and allocation updates).
• Utilize JIRA and Monday to track and follow through on open issues, ensuring closure and accurate status reporting.
• Support scenario planning by running “what-if” analyses on material availability and demand shifts.
• Partner with OPMs on executive and customer-facing reporting, ensuring data is clean, accurate, and presentation-ready.
• Identify data or process gaps and propose solutions to improve planning accuracy and efficiency.

 Required Qualifications

• Bachelor’s degree in Supply Chain Management, Business, or related field.
• 3+ years in materials planning, supply planning, or production control within automotive, aerospace, or complex hardware manufacturing.
• Strong ERP/MRP (Netsuite, SAP, Plex etc) experience with a proven track record of data accuracy and system execution.
• Advanced skills in Excel, Mode, and/or Power BI for data analysis and dashboarding.
• High attention to detail and ability to manage large, complex data sets without losing sight of key priorities.
• Comfortable in an 80% execution / 20% strategy role - thrives on solving daily material availability challenges while contributing to process improvements.
• Strong communication skills for collaborating with cross-functional teams, especially Operations Program Managers, Procurement, and Production Planning.
• Ability to work in a fast-paced, changing environment with competing priorities.
• APICS/ASCM or similar certification is a plus.

 Desirable Qualifications

• Experience in the Automotive, Aerospace, or Robotics industries.
• Proficiency in visualization tools (Tableau, Power BI) and SQL.
• Knowledge of Six Sigma or Lean methodologies as applied to warehouse and repair operations

The base salary range for this position is $72,000 - $104,000 per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#LI-JM3

#Associate

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. 

The Supply Chain Operations team at Aurora is looking for a Service & Spares Material Planning Analyst to ensure maximum fleet uptime through strategic inventory management and repair operations. This role is the bridge between hardware reliability and field execution. You will be responsible for managing the end-to-end lifecycle of Aurora hardware - from forecasting spare part needs and designing distribution networks to managing the "reverse logistics" of reworks and repairs. Your goal is to balance high hardware availability with optimized inventory costs to keep our fleet moving.

In this role, you will

• Develop and execute demand forecasts for spare parts to ensure high fleet uptime while minimizing excess inventory carrying costs.
• Support the design of the service network to determine optimal stocking locations (forward-stocking locations vs. central hubs) based on fleet density and lead times.
• Manage the flow of "core" returns; track damaged hardware from the field through the repair/refurbishment cycle and back into usable stock.
• Build and maintain dashboards to track Key Performance Indicators (KPIs) such as Part Availability Rate, Mean Time to Repair (MTTR), and Inventory Turns.
• Partner with Field Service Engineering and Reliability teams to adjust stocking levels based on real-world hardware failure rates and engineering change orders.
• Work with procurement to ensure service POs align with fleet expansion plans and historical consumption data.
• Reconcile inventory discrepancies within ERP/MRP systems to ensure "Clear to Service" (CTS) visibility is 100% accurate across all field locations.
• Identify bottlenecks in the return-to-vendor (RTV) process and implement automated workflows for tracking serialized hardware.

 Required Qualifications

• Bachelor’s degree in Supply Chain Management, Business, or a related field.
• 3+ years in supply chain or operations, with a specific focus on service parts, aftermarket support, or reverse logistics.
• Strong ERP/MRP experience (e.g., NetSuite, SAP, Oracle) with a proven track record of managing serialized inventory and repair orders.
• Advanced Excel, Mode, and/or Power BI skills; ability to manage large datasets to identify "bad actor" parts or logistics bottlenecks.
• Thrives in an 80% execution / 20% strategy role—you enjoy solving the daily puzzle of getting a part to a downed vehicle while suggesting ways to automate that process for the future.
• Ability to collaborate with Supply Chain Managers, Field Technicians, and global Procurement teams.
• Ability to work in a fast-paced environment where fleet priorities can shift daily.

 Desirable Qualifications

• Experience in the Automotive, Aerospace, or Robotics industries.
• Proficiency in visualization tools (Tableau, Power BI) and SQL.
• Knowledge of Six Sigma or Lean methodologies as applied to warehouse and repair operations.

The base salary range for this position is $72,000 - $116,000 per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#LI-JM3

#Associate

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We’re looking for an experienced Manager, Map Production to lead a critical function within our Mapping Operations team. This role will manage a team of subject matter experts responsible for high quality map annotations, policy enforcement, and escalation resolutions in addition to driving performance and efficiency across a large, international vendor workforce.

The ideal candidate brings strong operational leadership, process optimization, and performance management experience. You will be responsible for building scalable workflows, establishing clear documentation and standards, and using data to continuously improve production performance. 

In this role, you will

• Lead and develop a team of 8-10 highly trained Operators through coaching, regular performance feedback, and career development support
• Foster a culture of accountability, operational excellence, and continuous improvement
• Own performance of a large, globally distributed workforce through data-driven management systems and clear, standardized operating procedures
• Ensure production targets for throughput, quality, and productivity are defined and consistently met
• Monitor operational metrics and proactively address performance regressions
• Identify opportunities to improve operational efficiency, scalability, and consistency across multiple mapping workflows
• Design and implement standardized processes that enable Operators to consistently produce high-quality annotations at scale
• Partner with Training, Product Operations, and Engineering to translate domain knowledge into scalable training and documentation
• Partner with Data Analytics to identify trends and drive targeted improvements with measurable results
• Advocate for user experience and pain points with Product Operations and Engineering to help identify tooling opportunities to improve performance metrics
• Support launch and scaling of new annotation initiatives and mapping programs

Required Qualifications

• 7-10 years of experience in Operations or Operational Strategy roles
• 5+ years of experience managing people and developing high-performing teams
• Strong experience with process optimization, standardization, and operational scaling
• Experience managing large operational programs with distributed teams
• Strong analytics skills and experience using data to drive performance improvements
• Experience developing clear operational documentation and workflows
• Experience working closely with Product Operations, Training, Data Analytics, and Engineering to improve operational workflows and tools

Desirable Qualifications 

• Experience in mapping, geospatial, AI data annotation, or autonomous vehicle operations
• Experience managing international or vendor-based workforces
• Familiarity with operational dashboards and analytics tools (e.g. SQL, Mode, Looker, Tableau, etc.)
• Experience launching or scaling large operational programs

The base salary range for this position is $115K - $165K per year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#LI-SP1

#Mid-Senior

Senior Manager, Launch & Solutions

We are seeking a highly skilled and experienced Senior Manager to join our Launch Operations team at ShipMonk. As a member of the Launch Operations team, this role will play a pivotal role in the planning and execution of high-impact, high-visibility projects and initiatives, while driving operational excellence across our fulfillment centers.

What you’ll do:

• Merchant Launch & Solutions:
• Support the analysis of merchant attributes and SKU profiles to determine effective solution(s) 
• Own the successful design, execution and oversight of merchant launches, ensuring all operational aspects are thoroughly planned and executed.
• Coordinate with cross-functional teams to ensure all merchant launch requirements are met and any issues are promptly addressed.
• Define, track, and analyze metrics related to the launch of new merchants.
• Develop and support the implementation of new service offerings.
• Train and support Operations teams on new merchant solutions and service offerings, ensuring a smooth transition and effective utilization.
• Analysis:
• Develop and implement user-friendly workflows using tools such as Asana, Slack, Salesforce, and Google-based applications to streamline processes.
• Design and maintain dashboards and reporting tools to provide actionable insights and support data-driven decision-making.
• On-Site Support & Leadership Development:
• Provide on-site support and leadership development, ensuring team members are well-trained and equipped to meet operational challenges.
• Mentor and coach team members to build leadership capabilities and foster a culture of continuous improvement.

What you’ll need:

• Bachelor’s degree in supply chain management, logistics, business administration, or a related field
• Minimum of 5 years of experience in e-commerce fulfillment operations, inventory management, and process optimization, preferably in a fulfillment center or distribution environment.
• Strong leadership and team management skills with a proven track record of driving results.
• Excellent analytical and problem-solving abilities with a detail-oriented mindset. Ability to analyze data and generate actionable insights using analytical tools such as MS Excel, Google Sheets, Metabase, Tableau, etc.
• Proficiency in inventory management systems and software, such as ERP systems and warehouse management systems.
• Strong understanding of inventory control best practices, lean principles, and continuous improvement methodologies.
• Strong communication and interpersonal skills with the ability to collaborate effectively across departments and levels of the organization.
• Lean program leadership and/or certification(s) preferred.
• Preferred experience in Wholesale/B2B fulfillment
• Ability to travel up to 15-25%

About the Role:

Perpay is seeking a driven Analyst to join our team as a key player in growing our impact on our customers’ financial futures. You will take on a pivotal role in breaking down complex business problems from across our organization, using data to uncover the factors at play, and formulating recommendations to help us take action intelligently. 

In this role, you’ll collaborate broadly and present your insights directly to company leadership. Your ability to think critically, dive deep into data, and communicate insights effectively will have a lasting impact on our organization’s success. With the freedom to independently drive projects in a fast-paced, high-growth environment, you’ll play a central role in building data-informed strategies that enhance our business.

This role is a perfect fit for someone who thrives amidst ambiguity, loves tackling tough problems, and wants to help build something big. 

Our greatest strength is our people and we’d love for you to be one of them!

Responsibilities:

• Analyze Complex Business Problems: Partner with stakeholders from across the business to define challenges, identify opportunities, and deliver data-driven insights.
• Deliver Executive-Ready Recommendations: Translate analysis into clear, compelling recommendations, presenting them directly to senior leadership and influencing decision-making at the highest level.
• Collaborate Cross-Functionally: Build strong relationships across teams to ensure data insights are actionable and impactful, fostering trust in our analytics team.
• Dive Deep into Data: Write and execute advanced SQL queries and leverage Python or R to extract and analyze data, uncover trends, and solve problems with precision.
• Support Business Growth: Develop analytics-backed strategies to grow our impact, improve operational efficiency, and unlock opportunities for our customers and organization.
• Build Scalable Solutions: Contribute to the development of self-service BI tools and dashboards that empower teams to make data-informed decisions.
• Thrive in Ambiguity: Drive projects forward with minimal direction, navigating uncertainty with creativity and determination to uncover solutions.

What You’ll Bring:

• Undergraduate or master’s degree in a quantitative/STEM field having graduated in 2024, 2025, or graduating in 2026
• Experience framing and then solving problems through data analysis and quantitative thinking
• Experience with Python and SQL
• Impactful internship experience 
• Ability to communicate recommendations effectively verbally and in writing 
• Comfort in driving a project forward independently amidst ambiguity and change
• Ability to collaborate and build trust in a team setting 

Preferred qualifications:

• Experience presenting to C-Level executives
• Experience at a startup (especially in financial technology)
• Experience with Business Intelligence tools e.g. Domo, Power BI, Tableau
• Experience with Git and Github

Hey, we know not everybody checks all the boxes, so if you’re interested, please apply because you could be just what we’re looking for!

WHAT WE DO

Our Data and Analytics consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives. We’re known for making realistic, data-driven decisions that deliver value in tangible ways to our clients. Our clients ask for us on projects that require a superior combination of technical and business capabilities, people and management skills, and a collaborative mindset. We excel in understanding complex programs and strategic initiatives and breaking them into actionable pieces.

We are actively looking for professionals in the following areas:

• Data Strategy
• Data Governance
• Data Modernization
• Advanced Analytics
• Data Visualization

The ideal candidate’s experience may include but is not limited to the following:

• Have experience understanding and solving real business problems
• Have experience with presenting business case and strategy to the C-Suite
• Bring industry domain knowledge for custom data and analytics strategies
• Experience in designing and implementing data driven products and services
• Experience in designing and building high performance collaborative business and technology teams that deliver high value data solutions, data products and data analytics

Ideal candidates may call themselves Data Architects, Data Engineers, Data Scientists, Analysts and Data Governance professionals. Experience may include but not limited to the following:  

Data Strategy and Governance

• Intimately familiar with data technologies, data architecture frameworks, cloud platforms and the emerging trends in technological advancements.
• Proven experience in transforming our clients from on-prem data platforms to the cloud.
• Lead data modernization initiatives that include platform, technology and tools implementation and adoption.
• Must have experience in architecting and implementing data architecture, data engineering, reporting and analytical solutions across multiple business functions and domains.
• Conduct data management maturity assessments and identify pain points for including data quality, governance, architecture, analytics, metadata management, master data management.
• Demonstrate a rigorous and analytical problem-solving approach, leading information-gathering sessions and preparing and delivering client presentations and work products/prototypes.
• Identify data governance gaps and assess data governance maturity in a complex data environment. Should also be able to Identify the implications for data governance that arise from the technology, current processes, and skill levels in a complex data environment.

Data Architecture and Engineering

• Extensive experience or knowledge of cloud-based data platform technologies such as AWS, Microsoft Azure or Google Cloud Computing.
• Experience designing and building data platforms that support data lakes, data stores, data ingestion and transformations and API services for consuming data
• Ability to design and build complex data pipelines that either stream data in
• Experience and knowledge of programming and scripting languages, such as but not limited to Python, Node.JS and SQL
• Experience and knowledge of data integration tools and platforms
• Experience and knowledge of relational and dimensional database structures, theories, principles, and practice used in data warehousing and analytics solutions
• Ability to design and build data models using the appropriate technics to meet business objectives
• In depth knowledge of modern data technologies including Snowflake, RedShift, Azure SQL/Synaspe, Databricks or similar technologies.

Advanced Analytics and Data Visualizations

• Extensive experience or knowledge of data visualization technologies such as Tableau, Power BI, Qlik and Spotfire
• Experience with statistical and mathematical modeling, artificial intelligence and machine learning software and methods
• Experience and knowledge of programming and scripting languages such as, but not limited to, SQL, Python and R
• Experience with data modeling, data prep and machine learning tools like Alteryx, RapidMinder, RStudio and Tableau Prep
• Experience and knowledge of relational and dimensional database structures, theories, principles, and practice used in data warehousing and analytics solutions
• Experience deploying enterprise-wide reporting solutions while leveraging data visualization best practices

A career at SEI extends well beyond providing great service and thought leadership to our clients. Everyone takes an active role in building and managing our business, in an environment that runs counter to traditional consulting firms. Our consultants have a “seat at the table” and contribute to growing our business in ways that align to their interests such as growing business development opportunities, conducting interviews to support our hiring process, managing internal initiatives that build our brand or organizing trainings to share what you know with your colleagues. There is no telling what an SEI Consultant will be asked to do on a day-to-day basis – we do what it takes to get the job done.

QUALIFICATIONS

Required-

• Alignment to our core values: Excellence, Participation, Integrity and Collaboration
• Hungry, Humble, Smart
• Demonstrated business and technology acumen
• Strong written and verbal communication skills
• Understanding and experience solving real business problems
• Proven track record of delivering results
• Experience working with and/or leading a team
• Ability to work across industries, roles, functions & technologies
• Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship)

Preferred-

• Bachelor’s degree
• 8+ years professional experience
• Experience across our service offerings