Consultant Jobs in Oman.
All active Consultant roles based in Oman.
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Purpose
This role is responsible for the successful onboarding of new customers globally, as allocated. This position will require you to work directly with the clients to assist with data conversion and implementation, provide guidance on best practices, and coordinate with NewBook trainers to ensure pre and post-live support is provided.
Key Responsibilities
Onboarding and Service:
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Manage the overall setup program for clients, including timelines, milestones, and deliverables.
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Serve as the primary point of contact for clients during the implementation process to gather and transition their data onto the company's platform or system.
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Address client inquiries, concerns, and requests promptly and professionally.
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Maintain a high level of customer satisfaction throughout the setup and implementation phases.
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Ensure data integrity and accuracy during the transition process.
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Data entry of complex client data
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Collaborate with technical teams to resolve data-related issues.
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Offer expertise in interpreting and analyzing custom and complex data sets to provide insights and guidance to clients.
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Assist clients in leveraging the product to derive actionable insights from their data.
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Identify potential risks and challenges during the setup and implementation process.
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Develop mitigation strategies and contingency plans to address and minimize risks.
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Regularly assess and report on the status of identified risks.
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Coordinate cross-functional teams to ensure all aspects of the implementation are on track.
Live Day Preparation:
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Work closely with training team to assist them for their "live day," which will involve the launch of their database, ensure importing and setup requirements are met.
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Provide guidance and support to trainers and clients during the transition to live operations, addressing any questions or concerns they may have.
Client Support:
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Troubleshoot technical problems customers encounter, guiding them through step-by-step solutions and employ active listening to fully understand customers' needs and provide accurate solutions.
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Offer ongoing support to training department for clients after the live day.
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Collaborate to escalate and resolve complex technical issues efficiently and notify/escalate client concerns to senior management / customer success.
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Achieve customer satisfaction metrics and contribute to improving customer experience.
Self-Leadership:
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Continuously update your knowledge and skills related to the company's offerings and industry trends.
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Stay informed about changes and updates to the company's products or services.
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Take the initiative to identify areas for improvement in the client training process and suggest enhancements.
Documentation and System Management:
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Maintain and log detailed records of onboarding clients requirements, progress, and feedback in Confluence and related programs
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Maintain Knowledge Base and Confluence
Key skills and experience
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Strong problem-solving skills and the ability to assess and mitigate risks.
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A customer-focused work ethic with demonstrated experience in customer service.
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Ability to build strong relationships with clients and peers.
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Strong technical acumen.
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In-depth knowledge of the company's product or service, including its technical aspects.
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Excellent verbal and written communication skills.
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Empathy and patience in handling customer inquiries and challenges.
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Proficient in conducting engaging and informative training sessions.
Additional Information
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Flexible working hours may be required to accommodate clients in different time zones.
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Training and ongoing professional development will be provided to enhance your product knowledge and training skills.
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Opportunities for career advancement within Newbook may be available based on performance and company needs.
Measures of Success
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Client SLA targets met.
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Contributes to improving processes.
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CSAT.
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Can proactively address and deescalate clients to reduce risk of churn.
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Accuracy and quality of work is maintained at a high quality.
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Agreed KPI’s are consistently met.
This role is critical in ensuring a seamless and successful transition for clients from the setup phase to full implementation. By offering exceptional customer service, expertise in the product, and effective program management, the Setup and Implementation Specialist plays a vital role in enhancing client satisfaction and achieving successful implementations.
About Us:
At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com.
At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before.
Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.
Important Notice: To protect yourself from fraudulent activities, please consider the following:
- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.
Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com
Ready to apply?
Apply to Storable
Senior/Lead QA Engineer
Share this job
Lucanet is the CFO Solution Platform built for modern finance & tax teams, offering an integrated suite of solutions to simplify and automate their most critical finance processes. More than 6,000 companies around the world rely on our easy-to-use, out-of-the-box SaaS platform - from consolidation and financial planning to tax compliance and reporting, ESG reporting, banking and cash management, and more. PE-backed and growing our footprint across global markets.
Behind the platform is a global team of 850+ people who care about doing the work well. We challenge each other to push boundaries, move fast without cutting corners, and build solutions that genuinely change how finance & tax leaders operate. If you're looking for a place where your work has real reach - and where your growth is part of the deal - this is it.
Discover more about Lucanet as an employer.The Role
We are seeking a Senior QA Engineer to act as a hybrid quality champion within our engineering department. In this position, you will bridge the gap between manual and automated testing, leading the transition toward a highly automated, AI-assisted QA environment.
You will join the Data Import team, a cross-functional product team that owns one of the most foundational capabilities of the Lucanet platform. It's where the platform starts: the team brings large volumes of customer data into Lucanet, organizes it into reporting entities, and that's what unlocks the entire platform for our customers.
This capability underpins month-end closing and financial reporting for our customers. The team works closely with other product areas within Consolidation Financial Planning and the Data Platform team to ensure reliability, scalability, and data correctness.
From a quality perspective, this area comes with real complexity: high data volumes, complex business rules, and strong expectations around accuracy. The team is actively evolving how quality is owned, moving from traditional QA towards quality engineering and developer-led testing, with QA acting as a strategic partner across the full software development life cycle.
The core mission for this project is to implement a robust 'developer-led testing' methodology. We are actively shifting quality responsibilities to the development team, empowering our developers to write their own tests. Your role will be to act as a quality consultant, guiding, pair-programming, and verifying the work of the developers rather than solely writing tests in isolation. You will also work closely with a wider QA community of seven automation engineers to ensure our testing strategy is scalable.
What you'll do
- Empower engineers to own quality: Coach engineers to take ownership of quality end-to-end through pair programming, pair testing, and knowledge transfer sessions, building confidence and testing capabilities across the team
- Testing Across Backend and Frontend: Work across backend services and frontend applications with experience in unit, integration, and API E2E testing in Java (JUnit, Mockito) on the backend, and unit, component, and E2E testing in Angular (Jest, Angular Testing Library, Playwright) on the frontend, with a risk-based focus.
- Enhance Test Automation Frameworks: Build and evolve automation across the full test pyramid, balancing fast unit and integration tests with targeted E2E suites for the most complex and critical scenarios.
- Implement Agentic Test Generation: Develop and maintain agents that generate, extend, and self-heal tests. Design AI rules, skills, and instructions that translate requirements and implementations into test cases, catching issues in our agentic SDLC.
- Monitor Post-Release Health: Establish and use monitoring tools (like Sentry or Grafana) to track production health and detect issues early, so that we can resolve them with engineering teams.
- Drive Quality Engineering: Continuously evaluate and challenge our testing approach across architecture, processes, and tooling. Identify what's holding quality back, experiment with new approaches, shape a cross-team strategy, and lead the rollout that reduces quality risk and scales with our products and teams.
- Collaborate Cross-Functionally: Work closely with product managers, designers, developers, engineering managers, team leads, and the wider QA team to align on quality objectives.
What you bring to the table
- 5+ years of experience in QA automation and quality engineering.
- Extensive experience in QA automation, specifically with TypeScript and Playwright (including Playwright MCP or CLI).
- Solid understanding of how to test in a Java and Angular stack, including unit and integration testing with JUnit and Mockito on the backend, API E2E testing where user flows chain multiple services, and unit and component testing with Jest and Angular Testing Library on the frontend.
- Hands-on experience with CI/CD pipelines (e.g., GitHub Actions, GitLab CI, or Jenkins) and with implementing pipeline strategies to run tests efficiently.
- Demonstrated experience using AI coding tools (such as Cursor or Claude) for agentic test generation.
- Experience in designing AI rules and skills that turn requirements into tests, including self-healing tests or AI-driven test maintenance.
- Familiarity with monitoring and observability tools (such as Sentry or Grafana) and experience using production data to drive quality decisions.
- Strong understanding of testing strategies, architecture, and modern quality engineering methodologies, including shift-left and developer-owned testing approaches.
- Experience testing complex, data-heavy enterprise software, ideally in financial, accounting, or consolidation platforms.
- Strong coaching and mentoring skills, with experience pairing with engineers, leading knowledge transfer, and building testing capability across teams.
- Strong communication skills, experienced in working with engineering managers, product managers, designers, developers, and QA leads to align on quality goals.
- A proactive and analytical mindset, with the ability to challenge existing processes and how AI is changing them, propose new ideas, and drive them through to adoption.
- Previous experience driving QA transformations, for example shifting test ownership toward the development team, introducing AI into test workflows and frameworks, or evolving teams from manual to automated testing, is a strong plus.
Perks at work:
- 💰 Total Transparency: No guessing games. We offer a competitive salary and provide full compensation transparency during your very first call with our Recruitment team.
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🏆 Annual Performance Bonuses: Your results matter. Exceptional performance is rewarded with annual performance-based bonuses.
- 💳 Monthly Flex-Benefit: Take control of your perks with 1,375 RON per month on our flexible benefit platform - spend it on what matters most to you!
- 🏡 Work Your Way: enjoy the freedom of Remote or Hybrid work tailored to your needs and wishes.
- 🩺 Premium Wellness: Stay at your best with a Premium Medical Subscription at Regina Maria for you and your peace of mind.
- 🌴 Rest & Recharge: We value your downtime. Enjoy 25 days of PTO + 2 extra "Lucanet Days" per year to ensure you stay refreshed and inspired
Powered by uniqueness
Everybody’s different here and we like it that way. At Lucanet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at Lucanet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates.
We recognize that every person brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.
Learn more about our DE&I journey
GDPR Notification
Please follow the provided link to understand how we comply with GDPR requirements and what measures we take to ensure your data is safe.
Data protection Lucanet
Ready to apply?
Apply to Lucanet Group
Senior QA Engineer
Share this job
Lucanet is the CFO Solution Platform built for modern finance & tax teams, offering an integrated suite of solutions to simplify and automate their most critical finance processes. More than 6,000 companies around the world rely on our easy-to-use, out-of-the-box SaaS platform - from consolidation and financial planning to tax compliance and reporting, ESG reporting, banking and cash management, and more. PE-backed and growing our footprint across global markets.
Behind the platform is a global team of 850+ people who care about doing the work well. We challenge each other to push boundaries, move fast without cutting corners, and build solutions that genuinely change how finance & tax leaders operate. If you're looking for a place where your work has real reach - and where your growth is part of the deal - this is it.
Discover more about Lucanet as an employer.The Role
We are seeking a Senior QA Engineer to act as a hybrid quality champion within our engineering department. In this position, you will bridge the gap between manual and automated testing, leading the transition toward a highly automated, AI-assisted QA environment.
You will join the Data Import team, a cross-functional product team that owns one of the most foundational capabilities of the Lucanet platform. It's where the platform starts: the team brings large volumes of customer data into Lucanet, organizes it into reporting entities, and that's what unlocks the entire platform for our customers.
This capability underpins month-end closing and financial reporting for our customers. The team works closely with other product areas within Consolidation Financial Planning and the Data Platform team to ensure reliability, scalability, and data correctness.
From a quality perspective, this area comes with real complexity: high data volumes, complex business rules, and strong expectations around accuracy. The team is actively evolving how quality is owned, moving from traditional QA towards quality engineering and developer-led testing, with QA acting as a strategic partner across the full software development life cycle.
The core mission for this project is to implement a robust 'developer-led testing' methodology. We are actively shifting quality responsibilities to the development team, empowering our developers to write their own tests. Your role will be to act as a quality consultant, guiding, pair-programming, and verifying the work of the developers rather than solely writing tests in isolation. You will also work closely with a wider QA community of seven automation engineers to ensure our testing strategy is scalable.
What you'll do
- Empower engineers to own quality: Coach engineers to take ownership of quality end-to-end through pair programming, pair testing, and knowledge transfer sessions, building confidence and testing capabilities across the team
- Testing Across Backend and Frontend: Work across backend services and frontend applications with experience in unit, integration, and API E2E testing in Java (JUnit, Mockito) on the backend, and unit, component, and E2E testing in Angular (Jest, Angular Testing Library, Playwright) on the frontend, with a risk-based focus.
- Enhance Test Automation Frameworks: Build and evolve automation across the full test pyramid, balancing fast unit and integration tests with targeted E2E suites for the most complex and critical scenarios.
- Implement Agentic Test Generation: Develop and maintain agents that generate, extend, and self-heal tests. Design AI rules, skills, and instructions that translate requirements and implementations into test cases, catching issues in our agentic SDLC.
- Monitor Post-Release Health: Establish and use monitoring tools (like Sentry or Grafana) to track production health and detect issues early, so that we can resolve them with engineering teams.
- Drive Quality Engineering: Continuously evaluate and challenge our testing approach across architecture, processes, and tooling. Identify what's holding quality back, experiment with new approaches, shape a cross-team strategy, and lead the rollout that reduces quality risk and scales with our products and teams.
- Collaborate Cross-Functionally: Work closely with product managers, designers, developers, engineering managers, team leads, and the wider QA team to align on quality objectives.
What you bring to the table
- 5+ years of experience in QA automation and quality engineering.
- Extensive experience in QA automation, specifically with TypeScript and Playwright (including Playwright MCP or CLI).
- Solid understanding of how to test in a Java and Angular stack, including unit and integration testing with JUnit and Mockito on the backend, API E2E testing where user flows chain multiple services, and unit and component testing with Jest and Angular Testing Library on the frontend.
- Hands-on experience with CI/CD pipelines (e.g., GitHub Actions, GitLab CI, or Jenkins) and with implementing pipeline strategies to run tests efficiently.
- Demonstrated experience using AI coding tools (such as Cursor or Claude) for agentic test generation.
- Experience in designing AI rules and skills that turn requirements into tests, including self-healing tests or AI-driven test maintenance.
- Familiarity with monitoring and observability tools (such as Sentry or Grafana) and experience using production data to drive quality decisions.
- Strong understanding of testing strategies, architecture, and modern quality engineering methodologies, including shift-left and developer-owned testing approaches.
- Experience testing complex, data-heavy enterprise software, ideally in financial, accounting, or consolidation platforms.
- Strong coaching and mentoring skills, with experience pairing with engineers, leading knowledge transfer, and building testing capability across teams.
- Strong communication skills, experienced in working with engineering managers, product managers, designers, developers, and QA leads to align on quality goals.
- A proactive and analytical mindset, with the ability to challenge existing processes and how AI is changing them, propose new ideas, and drive them through to adoption.
- Previous experience driving QA transformations, for example shifting test ownership toward the development team, introducing AI into test workflows and frameworks, or evolving teams from manual to automated testing, is a strong plus.
Perks at work:
- LucaFlex – We acknowledge that every individual has different working styles and preferences. Our flexible working model allows you to plan your working hours and location according to your needs and professional responsibilities.
- Work from Abroad – Sometimes a change of scenery can boost creativity and productivity, you can work up to 90 workdays outside your home country with the support from our partner Workflex.
- Team Spirit – We value teamwork and celebrate our achievements. That’s why we take many opportunities to get together, learn together, and cherish our successes together.
- Learning & Development – We encourage you to shape your own development with the support of dedicated time, resources, and budget provided by us.
- LucaNet Engage – Our feedback process is designed to support your personal and professional development in a targeted manner through regular dialogue.
- LucaNet Do Good– As a company we want to give back and support you in taking the time to do some good, individually or as a team, with paid volunteer time.
- Health & Wellbeing – Your overall wellbeing is important to us, which is why we offer tailored health and wellbeing programs, including company-wide initiatives, subsidies for sports activities, mental health support, and counseling through our external partners.
- Generous leave policy – We encourage you to take time off to relax, travel, and recharge.
- Compensation & Company Pension Plan – We are committed to equal pay and supporting you for your future by offering a company pension plan and/or pension allowances.
Powered by uniqueness
Everybody’s different here and we like it that way. At Lucanet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at Lucanet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates.
We recognize that every person brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.
Learn more about our DE&I journey
GDPR Notification
Please follow the provided link to understand how we comply with GDPR requirements and what measures we take to ensure your data is safe.
Data protection Lucanet
Ready to apply?
Apply to Lucanet Group
Senior QA Engineer
Share this job
Lucanet is the CFO Solution Platform built for modern finance & tax teams, offering an integrated suite of solutions to simplify and automate their most critical finance processes. More than 6,000 companies around the world rely on our easy-to-use, out-of-the-box SaaS platform - from consolidation and financial planning to tax compliance and reporting, ESG reporting, banking and cash management, and more. PE-backed and growing our footprint across global markets.
Behind the platform is a global team of 850+ people who care about doing the work well. We challenge each other to push boundaries, move fast without cutting corners, and build solutions that genuinely change how finance & tax leaders operate. If you're looking for a place where your work has real reach - and where your growth is part of the deal - this is it.
Discover more about Lucanet as an employer.The Role
We are seeking a Senior QA Engineer to act as a hybrid quality champion within our engineering department. In this position, you will bridge the gap between manual and automated testing, leading the transition toward a highly automated, AI-assisted QA environment.
You will join the Data Import team, a cross-functional product team that owns one of the most foundational capabilities of the Lucanet platform. It's where the platform starts: the team brings large volumes of customer data into Lucanet, organizes it into reporting entities, and that's what unlocks the entire platform for our customers.
This capability underpins month-end closing and financial reporting for our customers. The team works closely with other product areas within Consolidation Financial Planning and the Data Platform team to ensure reliability, scalability, and data correctness.
From a quality perspective, this area comes with real complexity: high data volumes, complex business rules, and strong expectations around accuracy. The team is actively evolving how quality is owned, moving from traditional QA towards quality engineering and developer-led testing, with QA acting as a strategic partner across the full software development life cycle.
The core mission for this project is to implement a robust 'developer-led testing' methodology. We are actively shifting quality responsibilities to the development team, empowering our developers to write their own tests. Your role will be to act as a quality consultant, guiding, pair-programming, and verifying the work of the developers rather than solely writing tests in isolation. You will also work closely with a wider QA community of seven automation engineers to ensure our testing strategy is scalable.
What you'll do
- Empower engineers to own quality: Coach engineers to take ownership of quality end-to-end through pair programming, pair testing, and knowledge transfer sessions, building confidence and testing capabilities across the team
- Testing Across Backend and Frontend: Work across backend services and frontend applications with experience in unit, integration, and API E2E testing in Java (JUnit, Mockito) on the backend, and unit, component, and E2E testing in Angular (Jest, Angular Testing Library, Playwright) on the frontend, with a risk-based focus.
- Enhance Test Automation Frameworks: Build and evolve automation across the full test pyramid, balancing fast unit and integration tests with targeted E2E suites for the most complex and critical scenarios.
- Implement Agentic Test Generation: Develop and maintain agents that generate, extend, and self-heal tests. Design AI rules, skills, and instructions that translate requirements and implementations into test cases, catching issues in our agentic SDLC.
- Monitor Post-Release Health: Establish and use monitoring tools (like Sentry or Grafana) to track production health and detect issues early, so that we can resolve them with engineering teams.
- Drive Quality Engineering: Continuously evaluate and challenge our testing approach across architecture, processes, and tooling. Identify what's holding quality back, experiment with new approaches, shape a cross-team strategy, and lead the rollout that reduces quality risk and scales with our products and teams.
- Collaborate Cross-Functionally: Work closely with product managers, designers, developers, engineering managers, team leads, and the wider QA team to align on quality objectives.
What you bring to the table
- 5+ years of experience in QA automation and quality engineering.
- Extensive experience in QA automation, specifically with TypeScript and Playwright (including Playwright MCP or CLI).
- Solid understanding of how to test in a Java and Angular stack, including unit and integration testing with JUnit and Mockito on the backend, API E2E testing where user flows chain multiple services, and unit and component testing with Jest and Angular Testing Library on the frontend.
- Hands-on experience with CI/CD pipelines (e.g., GitHub Actions, GitLab CI, or Jenkins) and with implementing pipeline strategies to run tests efficiently.
- Demonstrated experience using AI coding tools (such as Cursor or Claude) for agentic test generation.
- Experience in designing AI rules and skills that turn requirements into tests, including self-healing tests or AI-driven test maintenance.
- Familiarity with monitoring and observability tools (such as Sentry or Grafana) and experience using production data to drive quality decisions.
- Strong understanding of testing strategies, architecture, and modern quality engineering methodologies, including shift-left and developer-owned testing approaches.
- Experience testing complex, data-heavy enterprise software, ideally in financial, accounting, or consolidation platforms.
- Strong coaching and mentoring skills, with experience pairing with engineers, leading knowledge transfer, and building testing capability across teams.
- Strong communication skills, experienced in working with engineering managers, product managers, designers, developers, and QA leads to align on quality goals.
- A proactive and analytical mindset, with the ability to challenge existing processes and how AI is changing them, propose new ideas, and drive them through to adoption.
- Previous experience driving QA transformations, for example shifting test ownership toward the development team, introducing AI into test workflows and frameworks, or evolving teams from manual to automated testing, is a strong plus.
Perks at work:
- LucaFlex – We acknowledge that every individual has different working styles and preferences. Our flexible working model allows you to plan your working hours and location according to your needs and professional responsibilities.
- Work from Abroad – Sometimes a change of scenery can boost creativity and productivity, you can work up to 90 workdays outside your home country with the support from our partner Workflex.
- Team Spirit – We value teamwork and celebrate our achievements. That’s why we take many opportunities to get together, learn together, and cherish our successes together.
- Learning & Development – We encourage you to shape your own development with the support of dedicated time, resources, and budget provided by us.
- LucaNet Engage – Our feedback process is designed to support your personal and professional development in a targeted manner through regular dialogue.
- LucaNet Do Good– As a company we want to give back and support you in taking the time to do some good, individually or as a team, with paid volunteer time.
- Health & Wellbeing – Your overall wellbeing is important to us, which is why we offer tailored health and wellbeing programs, including company-wide initiatives, subsidies for sports activities, mental health support, and counseling through our external partners.
- Generous leave policy – We encourage you to take time off to relax, travel, and recharge.
- Compensation – We are committed to equal pay and supporting you for your future
Powered by uniqueness
Everybody’s different here and we like it that way. At Lucanet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at Lucanet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates.
We recognize that every person brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.
Learn more about our DE&I journey
GDPR Notification
Please follow the provided link to understand how we comply with GDPR requirements and what measures we take to ensure your data is safe.
Data protection Lucanet
Ready to apply?
Apply to Lucanet Group
Senior QA Engineer
Share this job
Lucanet is the CFO Solution Platform built for modern finance & tax teams, offering an integrated suite of solutions to simplify and automate their most critical finance processes. More than 6,000 companies around the world rely on our easy-to-use, out-of-the-box SaaS platform - from consolidation and financial planning to tax compliance and reporting, ESG reporting, banking and cash management, and more. PE-backed and growing our footprint across global markets.
Behind the platform is a global team of 850+ people who care about doing the work well. We challenge each other to push boundaries, move fast without cutting corners, and build solutions that genuinely change how finance & tax leaders operate. If you're looking for a place where your work has real reach - and where your growth is part of the deal - this is it.
Discover more about Lucanet as an employer.The Role
We are seeking a Senior QA Engineer to act as a hybrid quality champion within our engineering department. In this position, you will bridge the gap between manual and automated testing, leading the transition toward a highly automated, AI-assisted QA environment.
You will join the Data Import team, a cross-functional product team that owns one of the most foundational capabilities of the Lucanet platform. It's where the platform starts: the team brings large volumes of customer data into Lucanet, organizes it into reporting entities, and that's what unlocks the entire platform for our customers.
This capability underpins month-end closing and financial reporting for our customers. The team works closely with other product areas within Consolidation Financial Planning and the Data Platform team to ensure reliability, scalability, and data correctness.
From a quality perspective, this area comes with real complexity: high data volumes, complex business rules, and strong expectations around accuracy. The team is actively evolving how quality is owned, moving from traditional QA towards quality engineering and developer-led testing, with QA acting as a strategic partner across the full software development life cycle.
The core mission for this project is to implement a robust 'developer-led testing' methodology. We are actively shifting quality responsibilities to the development team, empowering our developers to write their own tests. Your role will be to act as a quality consultant, guiding, pair-programming, and verifying the work of the developers rather than solely writing tests in isolation. You will also work closely with a wider QA community of seven automation engineers to ensure our testing strategy is scalable.
What you'll do
- Empower engineers to own quality: Coach engineers to take ownership of quality end-to-end through pair programming, pair testing, and knowledge transfer sessions, building confidence and testing capabilities across the team
- Testing Across Backend and Frontend: Work across backend services and frontend applications with experience in unit, integration, and API E2E testing in Java (JUnit, Mockito) on the backend, and unit, component, and E2E testing in Angular (Jest, Angular Testing Library, Playwright) on the frontend, with a risk-based focus.
- Enhance Test Automation Frameworks: Build and evolve automation across the full test pyramid, balancing fast unit and integration tests with targeted E2E suites for the most complex and critical scenarios.
- Implement Agentic Test Generation: Develop and maintain agents that generate, extend, and self-heal tests. Design AI rules, skills, and instructions that translate requirements and implementations into test cases, catching issues in our agentic SDLC.
- Monitor Post-Release Health: Establish and use monitoring tools (like Sentry or Grafana) to track production health and detect issues early, so that we can resolve them with engineering teams.
- Drive Quality Engineering: Continuously evaluate and challenge our testing approach across architecture, processes, and tooling. Identify what's holding quality back, experiment with new approaches, shape a cross-team strategy, and lead the rollout that reduces quality risk and scales with our products and teams.
- Collaborate Cross-Functionally: Work closely with product managers, designers, developers, engineering managers, team leads, and the wider QA team to align on quality objectives.
What you bring to the table
- 5+ years of experience in QA automation and quality engineering.
- Extensive experience in QA automation, specifically with TypeScript and Playwright (including Playwright MCP or CLI).
- Solid understanding of how to test in a Java and Angular stack, including unit and integration testing with JUnit and Mockito on the backend, API E2E testing where user flows chain multiple services, and unit and component testing with Jest and Angular Testing Library on the frontend.
- Hands-on experience with CI/CD pipelines (e.g., GitHub Actions, GitLab CI, or Jenkins) and with implementing pipeline strategies to run tests efficiently.
- Demonstrated experience using AI coding tools (such as Cursor or Claude) for agentic test generation.
- Experience in designing AI rules and skills that turn requirements into tests, including self-healing tests or AI-driven test maintenance.
- Familiarity with monitoring and observability tools (such as Sentry or Grafana) and experience using production data to drive quality decisions.
- Strong understanding of testing strategies, architecture, and modern quality engineering methodologies, including shift-left and developer-owned testing approaches.
- Experience testing complex, data-heavy enterprise software, ideally in financial, accounting, or consolidation platforms.
- Strong coaching and mentoring skills, with experience pairing with engineers, leading knowledge transfer, and building testing capability across teams.
- Strong communication skills, experienced in working with engineering managers, product managers, designers, developers, and QA leads to align on quality goals.
- A proactive and analytical mindset, with the ability to challenge existing processes and how AI is changing them, propose new ideas, and drive them through to adoption.
- Previous experience driving QA transformations, for example shifting test ownership toward the development team, introducing AI into test workflows and frameworks, or evolving teams from manual to automated testing, is a strong plus.
Perks at work:
- LucaFlex – We acknowledge that every individual has different working styles and preferences. Our flexible working model allows you to plan your working hours and location according to your needs and professional responsibilities.
- Work from Abroad – Sometimes a change of scenery can boost creativity and productivity, you can work up to 90 workdays outside your home country with the support from our partner Workflex.
- Team Spirit – We value teamwork and celebrate our achievements. That’s why we take many opportunities to get together, learn together, and cherish our successes together.
- Learning & Development – We encourage you to shape your own development with the support of dedicated time, resources, and budget provided by us.
- LucaNet Engage – Our feedback process is designed to support your personal and professional development in a targeted manner through regular dialogue.
- LucaNet Do Good– As a company we want to give back and support you in taking the time to do some good, individually or as a team, with paid volunteer time.
- Health & Wellbeing – Your overall wellbeing is important to us, which is why we offer tailored health and wellbeing programs, including company-wide initiatives, subsidies for sports activities, mental health support, and counseling through our external partners.
- Generous leave policy – We encourage you to take time off to relax, travel, and recharge.
Powered by uniqueness
Everybody’s different here and we like it that way. At Lucanet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at Lucanet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates.
We recognize that every person brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.
Learn more about our DE&I journey
GDPR Notification
Please follow the provided link to understand how we comply with GDPR requirements and what measures we take to ensure your data is safe.
Data protection Lucanet
Ready to apply?
Apply to Lucanet Group
Storable is seeking an Implementation Specialist for the Marine Division to join our collaborative and committed team that serves our Marine customers. As an Implementation Consultant- Marine, you will complete smooth and successful onboarding setups for net new clients and resolve case-based inquiries from our customers during peak season. You will be entrusted with crafting and delivering warm, enthusiastic, and customized support experiences for our Marine customers. You are the connection point to help us bridge any knowledge gaps that may arise through our customer base. Through creativity, empathy, and critical thinking skills, you will analyze, investigate, and resolve complex issues. While you may encounter problems that can be resolved through a number of our existing resources, you may also have to troubleshoot an issue that we have not yet had the chance to tackle. You will have experience onboarding customers and resolving complex issues in a SaaS environment. You also have a desire for accurate and quality work.
What you’ll do every day:
- Manage the process of onboarding 15+ new clients each month onto our platforms.
- Import, organize, and merge batches of client data.
- Be a point of contact for customer inquiries and service requests during the onboarding process.
- Manage customer expectations. Work within tight deadlines.
- Troubleshoot and resolve issues for clients via phone and email.
- Advise clients on how to get the most out of our products.
- Resolve complex questions on time.
- Resolve product inquiries.
- Record all data in Salesforce and Rocketlane.
What you need to bring to the table:
- Must be an expert in Microsoft Excel (advanced formulas, VLOOKUP, and/or PowerQuery required).
- Data Analysis experience preferred.
- 3 years of experience working on an implementation team or CSM.
- Must have excellent customer service skills.
- Strong communication skills (written and verbal).
- Ability to problem solve, analyze situations, and provide solutions.
- Highly organized with strong attention to detail.
- Foundational knowledge of math, accounting, and finance concepts.
- Ability to understand and troubleshoot accounting/financial data preferred.
- Ability to analyze a financial ledger and quickly complete calculations based on the information provided.
About Us:
At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com.
At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before.
Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.
Important Notice: To protect yourself from fraudulent activities, please consider the following:
- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.
Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com
Ready to apply?
Apply to Storable
Senior Consultant
Hybrid, Bucharest, Romania
JOB OVERVIEW
As a Legion Senior Consultant, you lead the evolution of our implementation methodology, learning from our experiences. This role also ensures that our Consultants are achieving a level of consulting certification that promotes the goals of our customers, as defined within a statement of work. This is an individual contributor role that is focused on leading the customer to implement well-designed workforce management solutions that streamline operational efficiency. During implementation, you will be configuring, testing, delivering the system and supporting customer training.
RESPONSIBILITIES AND DUTIES
Sr. Consultant Core Activities
- Promote the evolution of the Legion Implementation Methodology and implement approaches that support Agile standards for cloud delivery solutions
- Manage multiple concurrent enterprise projects, leading all implementation project phases
- Ensure a smooth implementation and adoption of the Legion platform, providing a seamless journey and business results that drive customer success
- Configure Legion products according to the solution blueprint
- Provide configuration reviews and configuration knowledge transfers to the customer
- Assist customers with software testing along with roll-out activities such as data loads and system initialization
- Deliver live customer training for areas such as training the trainer for administrators and store managers
- Lead and facilitate discussions and workshops with the customer
- Oversee configuration documents, tools, and methodologies including but not limited to solution blueprint, enterprise configuration worksheet, etc.
- Define, manage, and deliver on customer expectations throughout the implementation process
- Work with teams within Legion to ensure implementation timelines and support SLAs are met
- Advocate customer needs within Legion to ensure the product continues to improve on behalf of your customer
- Be familiar with compliance and labor laws and how they impact customers
- Complete ongoing education to further develop the skills and knowledge necessary for continued success, including industry trends, technology, and the Legion product
- Define, manage, and deliver on customer expectations throughout the implementation process
Customer Centric Consulting
- Providing leading practices to ensure customers are maximizing the value of their Legion solution
- Actively set and manage expectations
- Continually acquire knowledge about our customers and solutions to grow adoption
- Comfortable communicating in considerably demanding situations internally and externally to all levels of colleagues and peer groups in ways that support problem-solving and planning
Consulting Practices
- Implement processes that support the efficient execution of phases within the Legion value-driven implementation methodology
- Define consulting leading practices and create a strategy that may include product certification and consultant training supported by the Training & Enablement Manager
- Work with the Operations and Solution Architecture to support a Center of Excellence designed to improve organizational performance, maintain standards for consulting, and establish a document repository, governance, and coaching space for consultants
- Understand and prevent scope creep
- Use Legion project management tools to manage configuration tasks assigned within the implementation project plan
Product Expertise
- Product expert in core Legion modules
- Maintain core product expertise for end users and configuration
- Grow product knowledge through regular release training
- Communicate upcoming release themes and dates to the customer
- Identify, report, and prioritize bugs & enhancements
REQUIRED SKILLS AND QUALIFICATIONS
- 5+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success
- Bachelor's degree or equivalent experience
- Highly motivated, enthusiastic team player, driven by delighting customers
- Exceptional situational presence, relationship building, intellect, ethics, and judgment that engenders credibility and trust
- Polished English language communicator, persuasive presenter, fast on your feet, and innately organized; superb negotiation and diplomacy skills
PREFERRED QUALIFICATIONS AND ATTRIBUTES
- 7+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success
- Workforce management planning experience in a retail environment
- Experience mentoring and training software implementation Consultants
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission. Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously. Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change. If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously.
Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
COMPENSATION & BENEFITS
At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data.
We strive to make competitive offers allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
- Health Benefits
- Paid Time Off and Paid Holidays
- Equity
- Monthly Wellness Reimbursement
- Meal Vouchers
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
-
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
- Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
- Professional or employment-related information, including:
- Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
- Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
- Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
- Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
- Other information such as any information you voluntarily choose to provide in connection with your job application.
-
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
-
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
- Internally: to other Legion personnel involved in the recruiting and hiring process.
- Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
- Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
- Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
- Business Transaction Purposes: in connection with the sale, purchase, or merger.
- How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
Ready to apply?
Apply to Legion
Technical Account Manager (TAM)
Remote, Mexico
As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.
The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation. The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.
Key Responsibilities
Named Technical Contact
- Serve as the dedicated technical resource for assigned customer accounts
- Partner with customer System Administrators to understand business processes, workflows, and system configurations
- Maintain deep familiarity with each customer’s environment, priorities, and use cases
Product Expertise & Consultation
- Act as a product expert, providing guidance, best practices, and technical consultation
- Translate customer business needs into system configuration and optimization recommendations
- Support customers in understanding platform capabilities, limitations, and tradeoffs
Issue Facilitation & Support Oversight
- Provide oversight and coordination for customer support tickets
- Own or directly manage highly technical or complex issues as needed
- Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
- Analyze support trends and proactively address recurring issues
Readiness & Enablement Management
- Ensure customers are prepared for and leveraging new product features
- Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
- Partner with customers to drive feature adoption aligned to their business goals
Trusted Advisor & Relationship Management
- Run a regular cadence of customer meetings to review:
- Open workstreams and initiatives
- Support ticket status and analysis
- New questions and technical needs
- Open and prioritized issues
- Action items and next steps
- Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
- Advocate for customer needs internally and provide feedback to Product and Engineering teams
You will do well in this role if you…
- become a trusted advisor to customers, hyper-focused on quality and successful adoption
- always strive to provide exceptional customer experience
- are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
- build positive relationships with peers while working remotely with others across geographies and cultures
- listen continuously, learning from others and leveraging input
- possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
- constantly improve your own work methods
- commit to the sustainability/scalability of Legion solutions
- work well as a self-starter in a fluid work environment with limited resources
- are a career driven individual looking to grow in a fast paced startup
Requirements and Qualifications
- 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
- Experience in managing multiple stakeholders and projects with competing priorities
- Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
- Bachelor's degree or equivalent experience
- Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
- Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)
Preferred Qualifications and Skills
- Workforce management (WFM) consulting and integration experience
- 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
- Proven ability to manage changes for business growth minimizing disruption
- Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
- Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.
Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously.
Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously.
Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
COMPENSATION & BENEFITS
At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data.
We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
- Health Benefits
- Paid Time Off and Paid Holidays
- Parental Leave
- Equity
- Monthly Wellness Reimbursement
- Monthly Lunch on Legion
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
-
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
- Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
- Professional or employment-related information, including:
- Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
- Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
- Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
- Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
- Other information such as any information you voluntarily choose to provide in connection with your job application.
-
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
-
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
- Internally: to other Legion personnel involved in the recruiting and hiring process.
- Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
- Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
- Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
- Business Transaction Purposes: in connection with the sale, purchase, or merger.
- How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
Ready to apply?
Apply to Legion
Technical Account Manager (TAM)
Hybrid, Bucharest, Romania
As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.
The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation. The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.
Key Responsibilities
Named Technical Contact
- Serve as the dedicated technical resource for assigned customer accounts
- Partner with customer System Administrators to understand business processes, workflows, and system configurations
- Maintain deep familiarity with each customer’s environment, priorities, and use cases
Product Expertise & Consultation
- Act as a product expert, providing guidance, best practices, and technical consultation
- Translate customer business needs into system configuration and optimization recommendations
- Support customers in understanding platform capabilities, limitations, and tradeoffs
Issue Facilitation & Support Oversight
- Provide oversight and coordination for customer support tickets
- Own or directly manage highly technical or complex issues as needed
- Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
- Analyze support trends and proactively address recurring issues
Readiness & Enablement Management
- Ensure customers are prepared for and leveraging new product features
- Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
- Partner with customers to drive feature adoption aligned to their business goals
Trusted Advisor & Relationship Management
- Run a regular cadence of customer meetings to review:
- Open workstreams and initiatives
- Support ticket status and analysis
- New questions and technical needs
- Open and prioritized issues
- Action items and next steps
- Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
- Advocate for customer needs internally and provide feedback to Product and Engineering teams
You will do well in this role if you…
- become a trusted advisor to customers, hyper-focused on quality and successful adoption
- always strive to provide exceptional customer experience
- are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
- build positive relationships with peers while working remotely with others across geographies and cultures
- listen continuously, learning from others and leveraging input
- possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
- constantly improve your own work methods
- commit to the sustainability/scalability of Legion solutions
- work well as a self-starter in a fluid work environment with limited resources
- are a career driven individual looking to grow in a fast paced startup
Requirements and Qualifications
- 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
- Experience in managing multiple stakeholders and projects with competing priorities
- Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
- Bachelor's degree or equivalent experience
- Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
- Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)
Preferred Qualifications and Skills
- Workforce management (WFM) consulting and integration experience
- 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
- Proven ability to manage changes for business growth minimizing disruption
- Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
- Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.
Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously.
Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously.
Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
COMPENSATION & BENEFITS
At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data.
We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
- Health Benefits
- Paid Time Off and Paid Holidays
- Equity
- Monthly Wellness Reimbursement
- Meal Vouchers
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
-
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
- Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
- Professional or employment-related information, including:
- Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
- Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
- Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
- Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
- Other information such as any information you voluntarily choose to provide in connection with your job application.
-
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
-
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
- Internally: to other Legion personnel involved in the recruiting and hiring process.
- Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
- Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
- Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
- Business Transaction Purposes: in connection with the sale, purchase, or merger.
- How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
Ready to apply?
Apply to Legion
Technical Account Manager (TAM)
Hybrid, Bangalore, India
As a Technical Account Manager (TAM), you will work closely with our customers, build relationships with them, help them achieve their technical goals, and overcome technical challenges.
The Technical Account Manager (TAM) serves as a trusted technical partner to customers, acting as the primary point of contact for technical guidance, system optimization, and issue coordination after implementation. The TAM works closely with customer System Administrators and internal teams to understand business processes, ensure effective system configuration, and help customers maximize value from the platform.
Key Responsibilities
Named Technical Contact
- Serve as the dedicated technical resource for assigned customer accounts
- Partner with customer System Administrators to understand business processes, workflows, and system configurations
- Maintain deep familiarity with each customer’s environment, priorities, and use cases
Product Expertise & Consultation
- Act as a product expert, providing guidance, best practices, and technical consultation
- Translate customer business needs into system configuration and optimization recommendations
- Support customers in understanding platform capabilities, limitations, and tradeoffs
Issue Facilitation & Support Oversight
- Provide oversight and coordination for customer support tickets
- Own or directly manage highly technical or complex issues as needed
- Effectively escalate critical and urgent issues, partnering with Support, Engineering, and Product teams to drive resolution
- Analyze support trends and proactively address recurring issues
Readiness & Enablement Management
- Ensure customers are prepared for and leveraging new product features
- Conduct Release Readiness Reviews to prepare customers for upcoming releases, including testing, configuration changes, and process impacts
- Partner with customers to drive feature adoption aligned to their business goals
Trusted Advisor & Relationship Management
- Run a regular cadence of customer meetings to review:
- Open workstreams and initiatives
- Support ticket status and analysis
- New questions and technical needs
- Open and prioritized issues
- Action items and next steps
- Serve as a trusted consultant, ensuring alignment between customer goals and platform usage
- Advocate for customer needs internally and provide feedback to Product and Engineering teams
You will do well in this role if you…
- become a trusted advisor to customers, hyper-focused on quality and successful adoption
- always strive to provide exceptional customer experience
- are technical-focused with analytical and problem-solving skills while able to describe technical configurations to non-technical audiences
- build positive relationships with peers while working remotely with others across geographies and cultures
- listen continuously, learning from others and leveraging input
- possess unquestionable integrity, credibility, and character proactively demonstrating high moral and ethical behavior
- constantly improve your own work methods
- commit to the sustainability/scalability of Legion solutions
- work well as a self-starter in a fluid work environment with limited resources
- are a career driven individual looking to grow in a fast paced startup
Requirements and Qualifications
- 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
- Experience in managing multiple stakeholders and projects with competing priorities
- Strong root cause diagnostic capabilities to assess customer reported problems and determine whether it’s a software, configuration, or user error
- Bachelor's degree or equivalent experience
- Possess exceptional interpersonal and English communication skills including verbal, written presentation and listening
- Technical understanding of integration platforms such as Workato, Dell Boomi, Jitterbit, SnapLogic (Workato preferred)
Preferred Qualifications and Skills
- Workforce management (WFM) consulting and integration experience
- 3+ years Technical Account Management or other relevant experience such as implementing and configuring workforce management solutions
- Proven ability to manage changes for business growth minimizing disruption
- Experience in operating environments in retail, hospitality, restaurant or other industries to understand and identify labor challenges that Legion solves
- Exposure to agile software development leveraging toolsets (e.g. Jira, GitHub, Jenkins)
ABOUT LEGION
Join Legion's mission to turn hourly jobs into good jobs. We're a mission-driven team seeking exceptional talent to propel this vision. Embrace a culture that's collaborative, fast-paced, and entrepreneurial. With us, you'll grow your skills, work closely with experienced executives, and contribute significantly to our mission.
Our award-winning AI-native workforce management platform is intelligent, automated, and employee-centric and proven to deliver 13x ROI. We help labor-intensive organizations maximize labor efficiency and employee engagement simultaneously.
Legion has earned recognition for its innovation, including spots on the Inc. 5000 list, Forbes’ Next Billion Dollar Startups, and awards for our AI technology. Backed by leading investors such as Norwest Venture Partners, Stripes, First Round Capital, XYZ Ventures, Webb Investment Network, Workday Ventures, and NTT DOCOMO Ventures, we're making real change.
If you're ready to make an impact and grow your career, Legion is where you belong. Join us in making hourly work rewarding and fulfilling.
BACKGROUND AND OPPORTUNITY
There are almost 75 million hourly workers in the United States, representing more than half of the entire workforce. Historically, managing hourly employees has been difficult due to high attrition (average of 60%) and high replacement costs (average of $3,200 per employee in retail). The ongoing labor shortage and competition from the gig economy, make it more difficult to attract and retain hourly employees. The top reasons hourly employees leave their jobs are a lack of schedule empowerment, poor communication with employers, and an inability to get paid early. Gen Z and the millennial workforce demand gig-like flexibility, modern technology, and compelling work options. Legion’s mission is to turn hourly jobs into good jobs, serving the hourly workers who make up the majority of the US workforce. We believe in empowering employees and helping employers be efficient and innovative by enabling intelligent automation powered by Legion’s Workforce Management platform to optimize labor efficiency and enhance the employee experience simultaneously.
Legion WFM was built for the cloud with AI at the core and is designed to handle the complexity of modern businesses and meet the needs of today’s hourly employees. Our team is composed of dedicated individuals from all backgrounds and experiences, globally distributed across all time zones.
For more information, visit https://legion.co
COMPENSATION & BENEFITS
At Legion, we offer competitive compensation and benefits packages to all employees. As a hybrid employer in Bucharest, Romania, pay for positions is determined using local, national, and industry-specific survey data.
We strive to make competitive offers, allowing employees room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position.
Benefits include, but are not limited to:
- Health Benefits
- Paid Time Off and Paid Holidays
- Parental Leave
- Equity
- Monthly Wellness Reimbursement
- Monthly Lunch at Legion
EQUAL EMPLOYMENT OPPORTUNITY
Legion Technologies is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
DISABILITY ACCOMMODATION
For individuals with disabilities who need additional assistance at any point in the application and interview process, please email recruiting@legion.co
Legion is an equal opportunity employer. All applicants will be considered for employment without attention to race, religion, color, sex, sexual orientation, gender identity, age, national origin, veteran, disability status, or any other basis covered by appropriate law.
How We Determine What We Pay
As a global employer, Legion determines pay for positions using local, national, and industry-specific survey data. We evaluate external equity and the cost of labor/prevailing wage index in the relative marketplace for jobs directly comparable to jobs within our company. Our posted salary range is based on national data and may be refined for a candidate's region/town/cost of living. For new hires, we strive to make competitive offers allowing the new employee room for future growth. Salaries will be based on the applicant’s location, level of experience, education, and specialized knowledge and skills. Additionally, we consider the external market rate, the amount we have budgeted internally, and internal equity within the company for the same position. An employee/candidate with a stronger skill set will receive higher pay.
Job Applicant Privacy Policy
This Job Applicant Privacy Policy (“Policy”) describes how Legion Technologies, Inc. (“Legion”, “we”, “us” and “our”) collects, uses, and discloses “personal information” as defined under California law from and about job applicants who are residents of California.
This Policy does not apply to our handling of data gathered about you in your role as a user of our consumer-facing services. When you interact with us as in that role, the Legion Privacy Policy applies.
-
Types of Personal Information We Handle
We collect, store, and use various types of personal information through the application and recruitment process. We collect such information either directly from you or (where applicable) from another person or entity, such as an employment agency or consultancy, background check provider, or other referral sources. This information includes:
- Identification and contact information, and related identifiers such as full name, date and place of birth, citizenship and permanent residence, home and business addresses, telephone numbers, email addresses, and such information about your beneficiaries or emergency contacts.
- Professional or employment-related information, including:
- Recruitment, employment, or engagement information such as application forms and information included in a resume, cover letter, or otherwise provided through any application or engagement process; and copies of identification documents, such as driver’s licenses, passports, and visas; and background screening results and references.
- Career information such as job titles; work history; work dates and work locations; information about skills, qualifications, experience, publications, speaking engagements, and preferences; and professional memberships
- Education Information such as institutions attended, degrees, certifications, training courses, publications, and transcript information.
- Legally protected classification information such as race, sex/gender, religious/ philosophical beliefs, gender identity/expression, sexual orientation, marital status, military service, nationality, ethnicity, request for family care leave, political opinions, and criminal history.
- Other information such as any information you voluntarily choose to provide in connection with your job application.
-
How We Use Personal Information
We collect, use, share, and store personal information from job applicants for our and our service providers’ business and operational purposes in the recruitment process such as: processing your application, tracking your application through the recruitment process, contacting references with your authorization, conducting background checks you authorize, and making hiring decisions. We will also use job applicant information for internal analysis purposes to understand the applicants who apply and to improve our recruitment process. We may sometimes need to use applicant information for legal purposes, such as in connection with any challenges made to our hiring decisions.
-
With Whom We Share Personal Information
We will disclose job applicant personal information to the following types of entities or in the following circumstances (where applicable):
- Internally: to other Legion personnel involved in the recruiting and hiring process.
- Vendors: such as technology service providers, travel management providers, human resources suppliers, background check companies, and employment agencies or recruiters, where applicable.
- Legal Compliance: when required to do so by law, regulation, or court order or in response to a request for assistance by the police or other law enforcement agency.
- Litigation Purposes: to seek legal advice from our external lawyers or in connection with litigation with a third party.
- Business Transaction Purposes: in connection with the sale, purchase, or merger.
- How to Contact Us About this Policy – If you have any questions about this Policy, please contact privacy@legion.co.
Ready to apply?
Apply to Legion
Financial Planning & Analysis (FP&A) Analyst - 1-Year Engagement
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Location: Muscat, Oman.
Years of Experience: 6-10 years of relevant experience.
Project Duration: 1 year.
Working Arrangement: on-site.
Language Requirements: Fluency in English (written and spoken).
The objective of this assignment is to embed a Financial Planning & Analysis (FP&A) to support enhanced financial management processes, to strengthen governance and operational efficiency within subsidiaries.
The consultant will be seconded to selected subsidiaries to address operational inefficiencies by strengthening financial control processes, improving monthly financial reporting discipline, optimizing working capital utilization, and introducing effective cash, debt management, and financial restructuring practices. This includes identifying refinancing opportunities, developing debt servicing strategies, and supporting engagement with creditors where required. A core component of the engagement will be to lead the development of a robust and actionable Annual Business Plan (ABP) that aligns operational execution with financial performance targets. The overarching goal is to enable operational stability, financial sustainability, and improved internal decision-making across the subsidiaries.
Key Requirements:
- Bachelor’s degree in Finance, Accounting, Economics, or Business Administration.
- 6–10 years of experience in FP&A, strategic finance, or business planning across business cycles, including growth, turnaround, and restructuring.
- Proven experience supporting strategic financial planning, capital investment evaluation, and M&A transactions.
- Proven experience managing financial accounts, budgets, rolling forecasts, and working capital optimization.
- Ability to support debt refinancing, restructuring, and lender negotiations; familiarity with repayment schedules and leveraged finance metrics.
- Experience with cash flow management, forecasting, and liquidity stress testing.
- Ability to generate and interpret management reports, dashboards, KPIs, and financial ratios.
- Proven experience with industry-specific financial knowledge (e.g. food, agribusiness, FMCG, manufacturing).
- Demonstrated skill in building dynamic 3-statement financial models and executing scenario analyses.
- Good understanding of IFRS financial principles and financial statement interpretation.
Preferred Requirements:
- FCA, CMA or CPA certifications.
- Experience with automation tools.
Key Responsibilities:
Diagnostic and Financial Control Enhancement: Diagnostic and Immediate Stabilization
- Conduct a comprehensive financial diagnostic, assessing current budgeting, planning, debt, and working capital processes.
- Review the MIS structure and adopt the reporting system accordingly, including aligning the chart of accounts, cost centers, and reporting lines to ensure consistency with group-level reporting standards.
- Launch a 13-week cash flow forecast and introduce basic liquidity governance protocols.
- Create a reporting and planning calendar, and initiate the review and validation of underlying financial assumptions used in prior plans to ensure accuracy, relevance, and alignment with current operational realities and market conditions.
Business Planning and Financial Control Setup
- Lead the development of a fully integrated Annual Business Plan (ABP), including revenue forecasts, cost structure, capex, cash flow, and debt needs.
- Align the ABP with the group-wide financial strategy, ensuring it is bankable and operationally grounded.
- Introduce robust rolling forecasts and implement a systematic variance analysis framework.
- Establish control dashboards covering financial KPIs, operational metrics, and strategic initiative tracking.
- Develop a debt servicing calendar linked to operating cash flows and initiate lender communication protocols.
Restructuring, Capability Building, and Transition
- Design and initiate restructuring scenarios covering debt refinancing, intercompany support, or cost base reduction.
- Lead financial modeling of multiple restructuring options and assess impact on debt service coverage, EBITDA, and net equity position.
- Facilitate negotiation or re-engagement with lenders, suppliers, and key creditors as needed.
- Establish enduring FP&A processes and documentation (SOPs, workflow diagrams, approval authorities).
- Assess finance team structure, identify skill gaps, and implement tailored training and mentorship programs.
- Develop a full transition plan, including onboarding materials and handover sessions for new or existing internal FP&A personnel.
- Monitor effectiveness of implemented reforms through performance dashboards and ensure sustained adherence post-transition.
Key Deliverables:
- Comprehensive Annual Business Plan (financial and operational)
- Monthly MIS reporting package (P&L, cash flow, KPIs)
- Rolling 13-week cash flow forecast with variance analysis
- Working capital improvement plan and tracking dashboard
- Debt diagnostic and restructuring recommendation paper (if applicable)
- SOPs and process maps for planning, reporting, and liquidity control
- Finance team capability assessment and training records
- Handover plan and transition report for permanent FP&A resource
If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/
If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/
Ready to apply?
Apply to Case in Point Consulting
Sales Specialist - Food Industry (Omani National)
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Location: Muscat, Oman.
Years of Experience: 1-3 years.
Working Arrangement: on-site.
Language Requirements: Fluency in Arabic & English (written and spoken).
Nationalities: Omani
We are seeking a motivated and enthusiastic Omani National Sales Specialist to join our team. This role is ideal for a fresh graduate or an early-career professional looking to build a strong foundation in sales. The Sales Specialist will support business growth by engaging with customers, promoting products, and contributing to the achievement of sales targets.
Key Requirements
- Omani national
- Fresh graduate or with 1 to 3 years of experience
- Background in Sales, Business Administration, or any related field
- Strong communication and interpersonal skills
- Willingness to learn and develop in a sales-oriented role
Preferred Qualifications
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Experience in the poultry, food, FMCG or relevant industries
Other Qualifications
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Customer-focused mindset
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Strong communication and negotiation skills
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Proactive and results-driven attitude
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Ability to work independently and as part of a team
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Adaptability and eagerness to learn
Key Responsibilities
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Identify and approach potential customers to promote products and services
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Build and maintain strong relationships with new and existing clients
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Support the achievement of sales targets and business objectives
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Conduct market visits and customer meetings to understand client needs
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Prepare and deliver product presentations and proposals
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Coordinate with internal teams to ensure timely order processing and delivery
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Maintain accurate records of sales activities and customer interactions
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Monitor market trends and competitor activities
If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/
If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/
Ready to apply?
Apply to Case in Point Consulting
Sales Manager - Hatching Eggs
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Location: Muscat, Oman
Working Arrangement: on-site.
We are seeking an experienced Sales Manager – Hatching Eggs to drive regional market growth and expand commercial operations. The role will focus on developing new business opportunities, strengthening relationships with existing customers, and increasing market share within the hatching eggs and hatchery sector. The successful candidate will play a key role in identifying market opportunities, managing regional sales activities, and supporting the company’s commercial expansion strategy.
Key Requirements
- Proven experience in sales within the hatching eggs industry.
- Demonstrated experience developing and managing regional markets, particularly in: Saudi Arabia, Iraq, Kuwait, Qatar, UAE, Sudan, Yemen, or other relevant regional markets.
- Market development, and customer relationship management within the hatching eggs or hatchery industry.
- Proven track record in expanding market share and building strong commercial relationships.
Other Qualifications
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Bachelor’s degree in Agriculture, Veterinary Science, Animal Production, Business Administration, or a related field.
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Strong communication and negotiation skills.
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Ability to build and maintain long-term customer relationships.
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Strong commercial awareness and customer-focused mindset.
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Willingness and ability to travel frequently across regional markets.
Key Responsibilities
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Develop and execute regional sales strategies to expand the company’s presence in target markets.
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Identify and pursue new business opportunities within the hatching eggs and hatchery sector.
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Build and maintain strong relationships with distributors, hatcheries, and commercial poultry producers.
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Manage and grow existing customer accounts while expanding the regional client base.
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Monitor market trends, competitor activities, and regional demand to support business development initiatives.
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Prepare commercial proposals, pricing strategies, and sales forecasts.
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Coordinate with internal teams to ensure efficient supply and delivery to regional customers.
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Represent the company in industry events, trade visits, and regional business meetings.
If you would like to know more about the Global Consulting Bootcamp Visit: https://caseinpointco.com/global-consultant-bootcamp/
If you would like to know more about the MC Club Visit: https://menaconsultant.com/mc-club/
Ready to apply?
Apply to Case in Point Consulting