Position Overview

Under minimal direction, this Equipment Sales role is responsible for the sale of commercial and industrial HVAC equipment and systems to owners, engineers, architects, contractors and consultants. In partnership with Engineered Equipment, you will build and manage long term customer relationships with your customers, accounts and the manufacturers.

Essential Job Functions

o Demonstrates technical expertise to develop credibility, loyalty, trust and commitment.

o Determines project needs, constraints, and responsibilities to meet all of the customer’s HVAC system design and installation requirements.

o Effectively writes, presents and communicates bids. Negotiates value and closes the sale.

o Positively and credibly influences system design and solutions with customers. Frequently creates competitive, high quality and timely estimates, bids, proposals, and cost/benefit analysis.

o Manages multiple, ongoing, projects particularly focusing on selling HVAC equipment, service and systems.

o Builds partnering relationships with customers and manufacturers contractors. Understands the customer's business and speaks their language.

o Responsible for supporting and assisting in the accounts receivable collection process.

o Addresses customer's operational and environmental objectives, needs and requirements and sell solutions.

o Solicits support from and communicates effectively with the entire sales team and inside sales supports staff.

o Assists in the development of the sales team.

o Keeps management informed of progress and account status. Knows when to call for assistance from upper management to keep the sales process moving.

Requirements

o Bachelors Degree in Engineering

o Willingness to make sales calls and interact with customers outside of the office

o Excellent initiative, and interpersonal communications skills.

o Demonstrated ability to influence the market at key levels.

o Strong PC skills in Microsoft Word, Excel, PowerPoint, and Outlook.

Other Skills/Abilities

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements: Will be required to work in an office environment and possibly, occasionally in the field.

Physical Demands: While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

The Opportunity
This is an entry-level role learning all aspects of EEI’s products and systems to estimate and manage projects. As the Project Engineer, this individual will be responsible for coordinating submittals, equipment selection, pricing and ship dates for each project. Must be detail and customer service oriented and have excellent organizational skills. Position requires a high level of oral and written correspondence with the Sales Team, Customers and Manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high-volume environment.

Primary focus:
• Create and maintain job files for each project throughout its duration
• Optimize the project through the stages of product selection, specifications, plans, estimates, proposals, value engineering and redesigns
• Manage multiple projects on an ongoing basis
• Communicate with owners, architects, MEP Consultants and General, Mechanical and Electrical Contractors
• Organize project related data for order entry
• Respond to and track IOM & Submittal requests
• Read, understand and interpret building plans & specifications
• Develop and grow relationships with customers, contractors, project engineers and manufacturers
• Determine project requirements, constraints, and sales team responsibilities to meet all of the customer’s system design, installation and maintenance expectations
• Investigate concerns, implement corrective action and communicate with customers and co-workers as necessary to maximize customer satisfaction

Education and work experience:
• Bachelor’s degree in engineering
• Working knowledge of MEP consulting, architecture, design, CAD, general contracting, mechanical contracting, engineering or construction industry a plus
• Ability to prioritize, multi-task, deal with ambiguity and manage high volume projects
• Strong PC skills in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook

Other Skills/Abilities
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.
Environmental Requirements
Will be required to work in an office environment.

Compensation commensurate with education and experience. Full benefits offered.
**This job description shall remain fluid and will be reviewed on an as needed basis.

Infrastructure Engineer Summary:  

Tenstreet is a fast-growing, market-dominating SaaS-based solutions provider to the trucking industry. Tenstreet’s platform is hosted between its own hardware within a colocation facility and multiple cloud providers. Tenstreet’s Infrastructure team handles everything necessary to manage a highly scalable and secure environment, including specifying, purchasing, implementing, administering, securing, and monitoring hardware, software, and third-party services. This position is a hybrid role. 

Our infrastructure engineering team has broad expertise in on-prem and cloud architecture, performance, security, system administration, network administration and analysis, database administration, automation, incident response, troubleshooting, access control, and audit. 

A perfect fit for this Infrastructure Engineer position isn’t a person who already has deep experience with every specific tool and technology we use in our environment (some of which are mentioned below). 

Rather, our perfect fit is a person who has a demonstrated ability to learn, implement, and manage technologies that may be new to the person.  Further, this is a person who makes sound decisions and gets stuff done. The Infrastructure Engineer works within an established framework of standards and procedures but operates with tremendous autonomy and responsibility. 

As an Infrastructure Engineer you’ll be specifically responsible for: 

• On premises and cloud server and service administration, including the designing, building, monitoring, and securing of various Linux virtual servers and containers.
• Managing our NetApp storage tier and other file servers.
• Using tools such as Ansible Automation Platform to automate routine activities (server building and provisioning, administration activities, configuration management, etc.)
• Working with our development and product teams to ensure the infrastructure scales and meets the needs of the business
• Using monitoring and analysis tools such as Datadog and Wazuh IDS to collect and analyze system performance metrics for capacity planning, proactive response, and troubleshooting.
• The application and oversight of information security controls across various operating environments.
• Understanding and assisting in the management of our network infrastructure, including firewalls, switches, and third-party services such as Cloudflare for WAF/DDOS. 

More broadly, as an Infrastructure Engineer, you’ll be responsible for: 

• Building and supporting resilient and scalable systems that achieve high availability.
• Managing environmental and architectural changes with a mind to maximize the pace of implementation without compromising security or functionality.
• Identifying technological and procedural impediments to Tenstreet, devising solutions to improve the company’s effectiveness.
• Coherently communicating technical topics and concerns to a diverse assortment of internal and external audiences.
• Administration of a variety of applications and services for both internal and external users.
• Balancing the need to "keep things running" with allocating time to system enhancements and new strategic initiatives.
• Mentoring or training other team members and colleagues from other roles.
• Participating in on-call rotations.
• Troubleshooting and resolving production issues (hardware/software/applications).   

You might be a good fit as an Infrastructure Engineer if you: 

• Have demonstrated the ability to learn new technologies that may or may not be related to what you already know.
• Make sound decisions and work well both autonomously and with a team. 
• Have at least 3-5 years’ experience in Linux systems administration, especially coming from a DevOps-oriented background.
• Have experience with an assortment of common applications and protocols, such as Apache, MySQL, NFS, Squid, Redis, Docker, DHCP, SSH, DNS, LDAP, SMTP, etc. 
• Have some software development and scripting experience, preferably using common interpreted languages (PHP, Perl, Python, Ruby, etc.)
• Have a knack for problem solving, asking the right questions and gathering the right data to take appropriate action.
• Have experience with configuration management and automation tools (Ansible preferred).
• Have a thorough understanding of networking concepts (OSI model, NAT, VLANs, packet filtering, application proxies, etc.)
• Are comfortable working alone when necessary, hunting down answers, thinking critically and solving problems.
• Play well with others and have learned to collaborate, disagree, compromise, and build new things with a team.
• Can juggle multiple projects with competing priorities in a fast-paced environment. 
• Can communicate well and can walk others through complex processes and problems easily and naturally. This includes both written and verbal communications.
• Jump at the chance to deploy automated solutions to eliminate toil. 

What we’ll provide you:    

• A great compensation plan  
• A positive and generative work environment enabling you to develop your skills, collaborate with other professionals and invest in others.   
• A work community that strives to take great care of you through great benefits like health insurance, dental, vision, 401k, PTO and others.