MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This posting is for Third Shift, in which your working hours would be 8pm-5am PST. There is a desired commitment to this shift though applicants must have the flexibility to work a more typical schedule (12pm-9pm PST) during their ramping period (between 6 to 9 months) before transitioning to Third shift.

Weekend Shift: We are looking to speak to candidates who are interested in working out of our West Coast offices under our flexible or remote working models, Monday to Friday for the first 6-9 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday to Sunday work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

What you need

We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.

It’s important for candidates to check off these boxes:

• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc)
• Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
• Experience building and maintaining complex mission-critical production database systems
• Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Experience analyzing issues holistically, from the application tier through the database, down to the storage
• Genuine desire to help people
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Bonus Points

• Experience managing large scale databases (e.g. RDBMS, NoSQL)
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators.

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273373874

MongoDB is building a world-class team in North America to create tooling that helps customers modernize their applications and migrate their data from legacy relational databases to MongoDB in real-time. As companies modernise legacy workloads and data ecosystems, they are increasingly drawn to the flexibility and scalability of the document model. The tools developed by the Code Generation and Data Migration team are critical in this journey, helping customers with schema modeling, code generation, initial data loads, and continuous data synchronization.

We're looking for a Senior Engineer with a strong background in computer science fundamentals, systems design, experience in the Java ecosystem, streaming systems, and data-intensive applications to join our engineering team. In this role, you will be instrumental in designing, building, and optimizing the underlying data structures, algorithms, and database interactions that power our generative AI platform, code generation and migration tools. This involves crafting sophisticated orchestration layers, robust integration points, and high-performance data systems that seamlessly connect and leverage advanced AI capabilities for code generation and  building a sophisticated data migration suite using a modern technology stack, which includes Java, Spring Boot, Kafka, Debezium, and React.You will work on critical components that ensure the scalability, efficiency, and reliability of our services, collaborating closely with AI researchers, product management and other engineers to design and implement cutting-edge products that solve complex customer challenges.

This role will be based out of North America in the PST and MST zones only.

The ideal candidate for this role will have

• 2+ years of  engineering experience in backend systems, distributed systems, or core platform development
• Experience in one or several of Java, Rust, C/C++, and/or Python, with a strong understanding of systems-level programming, memory management, and performance tuning
• Experience with streaming data platforms such as Apache Kafka and Change Data Capture (CDC) tools like Debezium
• Experience with relational data modeling and hands-on experience with at least one SQL database (Postgres, MySQL, etc)
• Exposure to client-side technologies such as JavaScript and React is a plus
• Good understanding of algorithms, data structures and their time and space complexity
• Curiosity, a positive attitude, and a drive to continue learning
• Excellent verbal and written communication skills

Nice to Have

• Familiarity with cloud-native distributed systems (e.g., Kubernetes)
• Experience with NoSQL databases and understanding of their trade-offs is great, but not required. We'll teach you NoSQL
• Contributions to relevant open-source projects

Position Expectations

• Contribute high-quality, well-tested backend code to the data migration engine and core components of our generative AI orchestration platform
• Collaborate effectively with Product Management, AI researchers and machine learning engineers and designers to build and deliver on the product roadmap
• Work to develop robust and efficient backend services that orchestrate AI functionalities
• Identify and address performance bottlenecks and architectural challenges in our systems, particularly within data flow and orchestration
• Participate actively in code reviews to enforce best practices and patterns
• Help troubleshoot and resolve complex technical issues in our distributed systems
• Give and solicit feedback on technical design documents and pull requests
• Perform tasks related to process such as CI/CD, quality, testing, etc 

Success Measures

Within the first three months, you will have:

• Familiarize yourself with the MongoDB database and aggregation language
• Familiarize yourself with the backend tech stack including Java, Spring Boot, and Kafka
• Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
• Started collaborating with your peers and contributed to code reviews

Within six months, you will have:

• Familiarised yourself with the rest of our the application modernization tool stack
• Delivered at least one large scale feature that spans the entire tech stack
• Reviewed and contributed to scope and technical design documents

Within 12 months, you will have:

• Become a key contributor to our backend stack, capable of taking on complex features independently
• Helped recruit and interview new members of the team
• Collaborated effectively with other teams at MongoDB on cross-functional projects

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 425547

We are looking for an AI Developer Advocate to join our Developer Relations team. In this role, you will help promote MongoDB's artificial intelligence (AI) capabilities. As more developers choose MongoDB as their data platform, your responsibilities will include directly engaging with the community, building strategic partnerships with AI companies, creating inspiring resources and content, and collaborating with a global team of skilled Developer Advocates.

You will empower developers—from startups to Fortune 500 companies—to integrate advanced data and AI capabilities into their applications and solutions. If you are passionate about helping builders explore the possibilities of AI and enjoy cultivating a vibrant developer ecosystem, we invite you to join us in shaping the future of development on MongoDB.

Our Developer Relations teams are distributed across the globe, with most members working remotely. This position will be based in the San Francisco Bay Area. To see what our team is doing, check out our content on YouTube, Dev, and Medium.

We are looking to speak to candidates who are based in San Francisco for our hybrid working model.

Candidate Profile

We are excited to welcome an influential individual to our team who is already a well-established voice in AI. From your experience over the past few years, we’ll see you in videos and at events sharing technical insights, leading discussions, and inspiring others to effectively use AI and ML capabilities. You’ve also created articles, tutorials, and hands-on workshops to teach builders best practices and equip them to leverage AI in their apps. 

At the foundation of your passion and expertise is a love to equip others. Our ideal candidate will have at least 3 years of experience in a builder role, such as a data scientist or developer, where they crafted AI solutions in production. They will have 8+ total years of experience through any combination of builder role (such as data scientist or developer), educator role (such as developer advocate or developer educator), or customer-facing role (such as solution architect). 

Our ideal candidate will also have connections with AI companies and communities in the San Francisco Bay Area. You will work with key AI partners to create content and partner on virtual and in-person events that showcase how MongoDB is part of the larger AI ecosystem. 

You are an effective teacher who can explain complex topics in a simple and easy-to-understand way. Along with an appreciation for the key AI-related features of our platform, such as vector search and Voyage AI, you will also develop a strong understanding of MongoDB's core capabilities, data modeling, and emerging trends in our industry.

Though the expertise you bring will be unique, our team is built to work together to share knowledge and help each other grow. You will work with others at all levels, supporting peer reviews of code, demos, sessions, and other content. You should have a genuine passion for equipping other developers to be more productive and successful. 

Position Expectations

Below are examples of the types of work you will be doing. Your mix of activities will vary week to week based on priorities and event schedules. 

• Build on a solid foundation of ML/AI expertise, adding to your database experience to become a MongoDB expert
• Expand your knowledge of embedding models and rerankers to become an expert in Voyage AI
• Collaborate with our events and field teams to engage developers and founders in the Bay Area at meetups, events, hackathons, and startup houses
• Speak at strategic AI events and lead workshops at high-profile conferences such as AWS re:Invent 
• Create and update tutorials, articles, videos, and workshops along with their associated workflows or workflows or code examples
• Provide feedback to our Product and Technology team, serving as the voice of the developer as new products are scoped and planned
• Regularly interface with Partner Managers to identify opportunities to work with key AI partners to create content and partner on virtual and in-person events that showcase how MongoDB is part of the larger AI ecosystem 
• Partner with our community team to support engagement with third-party and first-party user groups (MUGs), Champions, and influencer programs across the region
• Lead one-hour sessions (both virtual and in-person) with customer teams to evaluate their AI use cases and provide recommendations on how they can better utilize MongoDB

Requirements

• Expertise in building AI or ML solutions and comfortable building agentic solutions
• Advanced familiarity with several AI coding and workflow tools, and how platforms are recommended through content, preference, and integration
• Expertise with one or more complementary programming languages (Python or JavaScript preferred)
• Knowledgeable and connected in the Bay Area AI ecosystem
• Prolific author of content (tutorials, how-to guides, readmes) and associated code to help developers learn
• Established portfolio or active contributor to AI examples and Agent Skills in GitHub
• Engaging presenter at in-person events, videos, webinars, or live streams 
• Up to 25% of time traveling to Bay Area engagements (like meetups, events, hackathons, and startup houses)
• Up to 10% of time traveling outside of the Bay Area for industry events 

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273376493

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

Mission Summary:

As a Staff Engineer within the Platform Engineering team, you will be a hands-on technical leader driving the evolution of Motional's global cloud and hybrid infrastructure. Operating as a senior individual contributor, you'll tackle our hardest platform problems directly — designing systems, creating code, and setting technical direction for initiatives that span multiple teams. Your work will help transform our R&D environment into a hardened, cost-efficient, and scalable commercial backbone, and ensure our internal platforms deliver the developer velocity required for rapid AV deployment.

What you'll be doing:

• Design and build major components of our cloud architecture — including networking, storage, compute abstraction layers. You'll own the technical design end-to-end and create code where it matters most
• Drive technical evolution of our Kubernetes-based developer platform. Identify the highest-leverage improvements to scalability, cost attribution, access control, and developer ergonomics — then design and implement them to reduce configuration complexity and accelerate engineering velocity
• Raise the reliability bar across Platform Engineering. Define and implement standards for SLIs, SLOs, observability, and failover, and partner with peer teams to roll them out across platform-layer services
• Drive FinOps practices — cost visibility, attribution, accountability as well as optimization recommendations
• Design and ship AI-native developer experiences by integrating LLM-powered tooling into CI, build systems, monitoring platforms, and local development workflows to remove friction and boost engineering throughput
  
  

What we're looking for:

• Bachelor's or Master's in Computer Science, Engineering, or a related field (or equivalent practical experience)
• 9 years in Software or Infrastructure Engineering, with significant experience in a senior IC capacity
• Deep, expert-level knowledge of Kubernetes internals and ecosystem (Operators (Crossplane, ArgoWorkflow/Airflow, KubeRay), Kubecost/OpenCost, Service Mesh, GitOps and other CNCF projects)
• Proven track record of designing or migrating complex workloads between on-prem data centers and major cloud providers (AWS, GCP, other)
• Experience with Infrastructure-as-Code (Terraform/CloudFormation, Terraform Cloud/Spacelift/Atlantis) and advanced observability tooling (OpenTelemetry, Prometheus/VictoriaMetrics, Grafana, Datadog)
• Expert in architecting AI-driven operations, leveraging LLMs and agentic workflows to automate incident response, predictive scaling, and intelligent system observability
• Demonstrated ability to influence technical roadmaps across an entire engineering organization and mentor senior technical staff
  
  

Bonus points (not required):

• Proven expertise in CI/CD orchestration, build systems (Bazel, RBE), frameworks
• Prior experience with large-scale machine learning training pipelines
• Experience leading technical projects in a globally distributed team
• Open-source contributions to Kubernetes, observability, or infrastructure tooling ecosystems

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.  

Rubrik is looking for a Sales Engineering Manager to lead a team of Cloud Specialist Sales Engineers and provide technical direction and business guidance to the regional sales teams across the Central and Western US. You will be accountable for regional revenue goals, recruiting and hiring top talent, enabling Sales Engineers to be best in business and by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for both existing customers and new accounts. 

What You’ll Do:

• Leads a team of Sales Engineers across the Americas region
• Responsible for recruiting, hiring and enabling top SE’s as we expand our coverage
• Provide Technical Leadership and direction to the Sales Teams in the Region to help them build technology solutions for our customers and prospective customers.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the Cloud and NAS product space.
• Acts as technical expert
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.

Experience You’ll Need:

• 3-5 years of sales engineering management experience preferably in a Cloud Infrastructure environments, working with AWS, Azure and GCP
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded
• Bachelor’s degree required or equivalent experience

#LI-CG1

#LI-REMOTE

Motional’s Las Vegas office is located less than 10 miles from the Las Vegas strip at 730 E Pilot Road and is home to one of the largest fleets of self-driving vehicles. The city’s grid system of roads and being one of America’s “smart cities” allows for extensive research and development testing.

Mission Summary:

Motional is seeking a highly technical and results-oriented Product Manager to define, build, and deliver an exceptional fleet operations ecosystem for our internal fleet operations teams. This role demands a deep understanding of software product development, a passion for user-centric design, and a proven track record of shipping complex, customer-facing and operational technical products.

You will be responsible for the product strategy and execution of Motional’s entire fleet operations software tooling. Crucially, you will own Motional’s Command Center application which is responsible for all aspects of fleet management. This is a hands-on role requiring close collaboration with engineering, strategy and operations teams.

Key Responsibilities:

Overall Fleet Operations Tooling Strategy:

• Lead the strategy for unified fleet operations tooling, creating a scalable ecosystem that streamlines vehicle mission management, health monitoring, and customer assistance at every stage of the operational lifecycle.
• Translate insights into clear product requirements and a prioritized backlog that delivers measurable customer and business value.
  
  

Command Center Product Ownership:

• Lead the product definition and development for our Command Center Fleet operations application, including:
   
  •  Config/deployment
  • In-facility bring-up and launch
  • on-road fleet management
  • field support
  • Maintenance
    
    

Technical Product Management & Delivery:

• Author detailed technical product specifications, user stories, and acceptance criteria for engineering teams across customer experience and fleet systems.
• Demonstrate a strong bias for action and a proven ability to drive complex technical projects from concept through launch and iteration in an agile environment.
• Partner closely with software engineering (cloud, embedded, mobile), hardware engineering, AI/ML, and QA teams to ensure features are technically sound, built to specification, and delivered on time.
  
  

Data-Driven Iteration & Optimization:

• Define and meticulously track key performance indicators (KPIs) related to customer satisfaction, engagement, task success rates, operational efficiency, and overall experience quality.
  
  

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, HCI/Human Factors, or relevant technical field
• 5+ years of product management experience with a demonstrable strong technical background, specifically focused on customer-facing software products, operational tools, or complex system integrations.
• Proven history of successfully delivering technically challenging products from initial concept through multiple iterations and commercial launch.
• Deep understanding of software development lifecycles, agile methodologies, and modern software architecture (including cloud-based services and distributed systems).
• Experience with Human-Machine Interface (HMI) design, in-vehicle infotainment (IVI) systems, mobile application development (iOS/Android), platform/API integrations, or operational command and control interfaces.
• Exceptional ability to translate customer and operator needs into detailed technical requirements and effectively communicate them to engineering teams.
• Strong analytical and problem-solving skills, with a meticulous attention to detail.
  
  

Preferred Qualifications:

• Direct experience in the autonomous vehicle, automotive technology, ride-sharing, or logistics/fleet management industries.
• Experience with in-vehicle operating systems (e.g., Android Automotive, QNX), display technologies, and vehicle communication protocols.
• Experience defining, building, and managing APIs for third-party integrations.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and technologies relevant to fleet management and real-time data processing.
• Demonstrated ability to work effectively with both embedded/hardware engineering teams and cloud/mobile software engineering teams.
• A genuine passion for creating innovative, intuitive, and delightful user experiences in emerging technology domains for both end-customers and internal operational users.
• Experience with user research methodologies and usability testing for both consumer-facing and enterprise/operational tools.
  
  

What We Offer:

• A competitive compensation package, including salary, bonus, and equity.
• A unique opportunity to work on industry-defining technology with a world-class team.
• Comprehensive benefits, including medical, dental, vision, and 401(k).
• A collaborative culture that values innovation, safety, and integrity.
• Significant opportunities for professional growth and development in a fast-moving field.
  
  

Equal Opportunity Employer:

Motional is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

This role is based in our Las Vegas office and requires in-office days each week.

Motional’s Las Vegas office is located less than 10 miles from the Las Vegas strip at 730 E Pilot Road and is home to one of the largest fleets of self-driving vehicles. The city’s grid system of roads and being one of America’s “smart cities” allows for extensive research and development testing.

This role is based in our Las Vegas office and requires in-office days each week.

Mission Summary:

Join us on the ground floor as we launch our commercial Autonomous Vehicle (AV) ride service. We are looking for a mission-driven Senior Software Engineer to join our Command Center team. You will be the vital link between our real-world AV operations and our core development team, ensuring our vehicles run smoothly and our technology rapidly evolves.

What will you be doing:

AV operations integration & support

• Act as the primary engineering presence at the Las Vegas AV operation center, providing real-time technical support and troubleshooting to ensure daily mission success.
• Resolve production incidents to reduce downtime and strengthen feedback loops between on-road operations and global engineering teams.
• Become the go-to technical expert, surfacing operational insights that influence our product roadmap and support commercial launch readiness.

Command Center feature development

• Design and develop software tools that enhance AV fleet operations, including cloud platform, over-the-air deployment, and fleet management systems.
• Build and maintain foundational technologies including ride-hail partner integration and the global scaling of the autonomous vehicle service.
• Collaborate cross-functionally to deliver scalable, efficient solutions aligned with both engineering and operational requirements.

What we're looking for:

• 5+ years of professional experience as a software engineer, with a proven track record of designing and building distributed systems.
• Strong Product Mindset: You focus on real-world impact. You can identify bottlenecks within a busy operational workflow and design software solutions that bring order and efficiency.
• Experience supporting production systems with a customer-centric mindset and strong communication skills.
• Experience working independently and collaborating effectively with a globally distributed team across different time zones.
• Proficiency in Golang / Python for web service and scripting.
• Experience building cloud services using SQL and NoSQL databases.
• Comfortable working in a fast-paced, continuous delivery environment.
• A Bachelor's or Master's in Computer Science, Engineering, or a related field (or equivalent practical experience).

Bonus Points (not required):

• Experience with Amazon Web Services (AWS), Docker, and Terraform.
• Experience with OLAP databases (e.g., ClickHouse) or building observability tools for monitoring and tracing.
• Previous experience in the Autonomous Vehicle (AV), Robotics, or IoT industries.

Mission Summary:

At Motional, we're transforming how autonomous vehicles discover critical intelligence hidden within petabytes of multimodal sensor data. Our next-generation autonomous driving stack depends on finding the rare edge cases, long-tail scenarios, and model errors that matter most. Omnitag, our ML-powered multimodal data mining framework, is the engine that powers this discovery.

As a Senior Machine Learning Engineer on the Data Mining team, your mission is to build the "Brain" of this engine: designing massive multimodal Teacher models that understand the world, and distilling them into hyper-efficient Student models that can scour exabytes of data in near real-time. You will work at the intersection of large-scale representation learning, retrieval optimization, and reasoning systems. Your work will directly influence how we compress knowledge into efficient encoders for fast search, and how we apply reinforcement learning to optimize data discovery workflows and intelligent querying. By building smarter mining tools, you will accelerate the entire model improvement lifecycle for teams working on post-training analysis, error diagnosis, and dataset curation.

What You'll Do:

• Architect and Train Distilled Models: Design and implement teacher-student model frameworks for multimodal sensor data. Develop training pipelines for knowledge distillation. Ensure student models maintain high accuracy while drastically reducing inference latency and memory footprint.
• Reinforcement Learning for Data Discover: Build RL-based policy learning and reasoning systems for autonomous driving applications. Implement and scale RL training workflows (e.g., PPO, DQN, actor-critic methods) for simulation and real-world interaction. Explore reward shaping, environment modeling, and multi-agent RL where applicable.
• Optimize Model Deployment for Real-Time Inference: Collaborate with backend engineers to deploy distilled and RL models into production. Optimize for latency, throughput, and hardware efficiency across GPU/CPU clusters. Implement model versioning, A/B testing, and monitoring for performance regressions.
• Research and Integrate Agentic Systems: Explore and prototype agentic workflows for autonomous reasoning, chain-of-thought prompting, and goal-directed behavior. Integrate such systems into our broader autonomy stack as experimental or production components.
• Drive Production Reliability: Establish patterns for graceful degradation, fault tolerance, and cost optimization. Operate Omnitag as a mission-critical data platform serving the entire ML organization, with a focus on reliability, debuggability, and operational excellence.
• Mentor and Collaborate: Work closely with ML scientists, data engineers, and autonomy teams to translate research advances into scalable engineering solutions. Guide junior engineers in best practices for model training, evaluation, and deployment.

What We're Looking For:

• BS in Computer Science, Machine Learning, or related field, or equivalent professional experience.
• 6+ years of hands-on experience in machine learning engineering, with a focus on model post training, optimization, and deployment.
• Strong experience with model distillation or teacher-student training - practical knowledge of loss functions, training strategies, and evaluation of compressed models.
• Proven experience with reinforcement learning in production or research settings: policy optimization, reward design, simulation environments, and RL-based reasoning.
• Expert-level proficiency in Python and ML frameworks (PyTorch, TensorFlow, or JAX).
• Strong software engineering fundamentals: testing, CI/CD, containerization, and system design.
• Experience deploying ML models in cloud environments (AWS, GCP, or Azure) and optimizing for inference.
• Demonstrated ability to ship production-grade ML systems and mentor team members.
• Demonstrated track record of shipping robust, well-tested, production-grade systems and mentoring junior engineers

Bonus Points (Nice-to-Haves):

• MS/PhD in Computer Science, Machine Learning, or related field.
• Experience with agentic systems, autonomous reasoning, chain-of-thought models, or LLM-based planning.
• Background in autonomous driving, robotics, or real-time decision-making systems.
• Familiarity with multimodal learning, sensor fusion, or embodied AI.
• Experience building active learning loops, using the model to find the data that breaks the model.
• Experience with ML-based data mining, active learning, or contrastive learning.
• Knowledge of model serving tools (TF Serving, Triton, TorchServe) and MLOps platforms.
• Publications or open-source contributions in RL, distillation, or efficient ML.
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Motional’s Las Vegas office is located less than 10 miles from the Las Vegas strip at 730 E Pilot Road and is home to one of the largest fleets of self-driving vehicles. The city’s grid system of roads and being one of America’s “smart cities” allows for extensive research and development testing.

This role is based in our Las Vegas office and requires in-office days each week.

Mission Summary:

Join us as a key technical leader in Las Vegas as we launch our commercial Autonomous Vehicle (AV) ride service. We are seeking a Staff Software Engineer with a strong product mindset to bridge the gap between our Operations partners and our global Engineering team. You will lead the development of critical operational tools—like fleet management and orchestration systems—while shaping the roadmap to ensure our technology meets real-world needs.

What You'll Be Doing:

Hands-on Development & Leadership

• Build High-Impact Ops Tools: Lead the coding and delivery of frontend and backend services that the Operations team uses daily to monitor and manage the fleet. You will balance long-term scalability with the need for immediate operational solutions.
• Act as the primary engineering presence at the Las Vegas AV operation center, providing real-time technical support and troubleshooting to ensure daily mission success.
• You will interview and onboard future hires, mentor junior engineers, and define the workflows (handovers, async communication, documentation standards) that enable seamless collaboration between Las Vegas and Singapore.

Product Engineering & Stakeholder Alignment

• Own the "Ops-to-Tech" Bridge: Partner deep with Operations, Product, and TPMs to translate complex, real-world fleet challenges into clear, actionable technical requirements for the global engineering team.
• Shape the Tooling Roadmap: Drive the vision for our fleet management and orchestration systems. You won't just build tickets; you will identify the right problems to solve to increase fleet efficiency and reduce manual toil.
• Feedback Loop Architect: Design processes and features that turn qualitative operational feedback into quantitative data, helping the global team prioritize platform improvements.

What We're Looking For:

• 8+ years of professional experience as a software engineer, with a proven track record of designing and building distributed systems.
• Strong "Product" Mindset: You are obsessed with value. You can look at a chaotic operational floor and architect a software solution that brings order and efficiency.
• Experience supporting production systems with a customer-centric mindset and strong communication skills.
• Ability to manage stakeholders (Ops, Product) and communicate effectively with a remote engineering team to get things done without owning the entire stack.
• Proficiency in Golang / Python for web service and scripting.
• Experience building cloud services using SQL and NoSQL databases.
• A Bachelor's or Master's in Computer Science, Engineering, or a related field (or equivalent practical experience).

Bonus Points (not required): 

• Experience with Amazon Web Services (AWS), Docker, and Terraform.
• Experience with OLAP databases (e.g., ClickHouse) or building observability tools for monitoring and tracing.
• Previous experience in the Autonomous Vehicle (AV), Robotics, or IoT industries.

Role Summary 

This role is an opportunity to work with a high-agency startup team operating in the hard-tech and energy systems space. You will play a critical role in designing, building, and scaling the backend systems that power Amperesand’s factory software and interacting with ERP, analytics, and operational software platforms. 

This is a hands-on role. You will architect and deliver production-grade backend services that support high-concurrency, high-availability workloads across manufacturing, supply chain, and enterprise operations. The role requires close collaboration with frontend, product, AI, and domain expert teams — along with a strong sense of ownership, systems thinking, and pragmatism in building reliable software for real-world operations. 

Responsibilities

• Own the design, architecture, and implementation of backend systems for Amperesand’s factory software and interactions with ERP, analytics, and operational platforms. 

• Build and scale high-concurrency, high-availability services in Go to support mission-critical manufacturing and business workflows.  

• Design robust APIs, service interfaces, and data models that enable frontend applications, analytics systems, and internal tools.  

• Develop backend capabilities for workflow orchestration, machine and system integrations, telemetry ingestion, operational event processing, and reporting.  

• Build distributed systems that are reliable, observable, and resilient under production load.  

• Optimize backend performance across service latency, throughput, data access patterns, and system resource utilization.  

• Collaborate closely with frontend, product, and domain teams to translate operational requirements into scalable backend architectures.  

• Drive best practices for service reliability, fault tolerance, testing, deployment, and maintainability.  

• Contribute to technical strategy and architecture decisions across backend, infrastructure, and platform layers.  

• Mentor other engineers through code reviews, design reviews, and strong engineering standards.  

• Leverage AI-assisted development tools where useful to improve engineering velocity, code quality, and developer productivity.  

•  Document service designs, architecture decisions, and tradeoffs for cross-functional stakeholders. 

Qualifications

• 7+ years of experience in backend or distributed systems engineering, including production deployments in scalable environments.  

• Strong experience with Go and building production backend services.  

• Proven experience designing systems for high concurrency, high availability, and fault tolerance.  

• Experience building backend platforms for operational systems such as MES, ERP, analytics, workflow engines, or other enterprise/business-critical software.  

• Strong understanding of API design, microservices, distributed system patterns, and asynchronous/event-driven architectures.  

• Experience with databases and data systems such as PostgreSQL, Redis, MQTT, NATS, ClickHouse, or similar technologies.  

• Familiarity with real-time data processing, telemetry pipelines, and backend systems that support dashboards, reporting, and analytics.  

• Experience with observability and production operations, including logging, metrics, tracing, alerting, and incident debugging.  

• Familiarity with cloud infrastructure and containerized deployment environments such as AWS, Kubernetes, and Docker.  

• Strong testing discipline across unit, integration, and end-to-end service validation.  

• Comfortable working with AI coding tools such as Copilot, Cursor, Claude, or similar tools to supplement and accelerate development.  

• Proficiency in English and ability to communicate effectively with wider teams.  

• Ability to travel up to 20%, including international 

• Ability to walk or tour through the factory to test the software 

Bonus Qualifications

• Background in energy engineering systems (power systems, energy storage, power electronics, or controls). 

• Experience in manufacturing, industrial automation, supply chain, energy systems, or other operational technology domains 

• Experience designing systems that integrate with machines, PLCs, IoT devices, or external enterprise platforms. 

• Experience with MES, digital twins, or asset health monitoring. 

• Open-source contributions to backend projects. 

• Experience working within or building design systems.  

• Experience building backend platforms that support AI-enabled workflows, data capture, or operational intelligence systems.  

• Familiarity with CI/CD workflows and software DevOps practices. 

• Experience working with hardware, firmware, or operations teams. 

Please note: This role requires working on-site 5 days a week. We do not offer hybrid or remote options. 

Role Summary
We are seeking a Senior Technical Program Manager (TPM), Software, to lead complex programs involving application-level software across edge and cloud platforms. This role drives cross-functional execution across software engineering, firmware, hardware, product, quality assurance, and system integration teams. You will own program scope, schedules, risk management, and delivery quality across multi-release roadmaps, ensuring alignment and successful outcomes.

Responsibilities:

• Lead cross-functional collaboration across software engineering, firmware development, hardware engineering, product management, QA, and system integration teams.
• Drive execution of embedded and application-level software development programs from planning through delivery.
• Own program scope, schedules, and resource allocation, ensuring alignment with timeline, quality, and budget expectations.
• Communicate program status, milestones, and risks to executive leadership and stakeholders with clarity and transparency.
• Coordinate software feature planning, milestone tracking, and integration timelines alongside hardware and systems teams.
• Identify, track, and mitigate risks related to software dependencies, release timelines, and cross-functional integration.
• Ensure visibility into cross-team dependencies that impact software development.
• Partner with product teams to define software requirements, roadmaps, and success metrics aligned with business goals.
• Monitor program costs and resourcing, identifying opportunities for efficiency and optimization.
• Improve program management processes, tools, and best practices to enhance execution, scalability, and transparency.
• Support release and validation processes in collaboration with QA and release engineering, ensuring adequate testing coverage and timely issue resolution.

Qualifications:

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field (or equivalent experience).
• 5+ years of experience in technical program management or engineering leadership roles.
• Strong experience managing complex software and/or firmware programs across multiple teams and timelines.
• Deep understanding of the software development lifecycle (SDLC), Agile methodologies, and firmware development practices.
• Experience working in organizations that build integrated systems across hardware, embedded firmware, and application software.
• Strong leadership and organizational skills, with the ability to influence across functions and levels.
• Excellent written and verbal communication skills, with the ability to bridge technical and non-technical audiences.
• Comfortable operating in fast-paced environments with evolving priorities and requirements.
• Hands-on experience with Atlassian tools (Jira, Confluence) and Agile frameworks (Scrum/Kanban).
• Preferred: Experience with GitHub, AWS, observability tools, and Python.
• Willingness to travel up to 20%, including international travel.

Tools & Platforms (Preferred Exposure):

• Planning & Collaboration: Jira, Confluence, Scrum/Kanban
• Code & CI/CD: GitHub (Projects, Actions), release pipelines
• Cloud & Infrastructure: AWS (IAM, EC2, ECS, Lambda basics)
• Observability: Metrics, logs, and tracing tools (e.g., CloudWatch, Grafana, Sentry)
• Scripting & Automation: Python for data wrangling, reporting, and lightweight tooling

Role Summary:
We are seeking a Senior Technical Program Manager (TPM), Firmware to oversee complex programs involving embedded firmware on microcontrollers. This role requires orchestrating cross-functional execution across firmware engineering, software, hardware, product, quality assurance, and system integration teams. You will own program scope, schedules, risk management, and delivery quality across multi-release program roadmaps.

Responsibilities:

• Lead cross-functional collaboration across firmware engineering, software development, hardware engineering, product management, QA, and system integration to drive successful execution of embedded and application-level software development.
• Oversee program scope, schedules, and resource allocation for firmware initiatives, ensuring deliverables meet timeline, quality, and budget expectations.
• Communicate program status, critical issues, and milestones to executive leadership and cross-functional stakeholders, ensuring alignment, visibility, and transparency.
• Drive firmware feature planning, milestone tracking, and integration timelines in coordination with hardware and systems development teams.
• Identify and mitigate risks related to firmware dependencies, release timelines, and cross-functional integration, ensuring all cross-dependency risks impacting firmware development are captured and highlighted.
• Collaborate with product teams to define firmware requirements, roadmaps, and success metrics aligned with product goals.
• Monitor program costs and resourcing needs, identifying opportunities for efficiency, reuse, and reduced overhead.
• Improve program management processes, tools, and best practices specific to firmware development to enhance execution, scalability, and transparency.
• Support release and validation processes by partnering with QA, release engineering, and support teams to manage timelines, testing coverage, and issue resolution for software deliverables.

Qualifications:

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent experience in embedded systems, firmware, or software development.
• 5+ years of experience in technical program management or engineering leadership roles, with a strong focus on software and/or firmware-based products.
• Proven success managing complex software/firmware programs involving multiple teams, timelines, and cross-functional coordination.
• Strong understanding of the software development lifecycle (SDLC), Agile methodologies, and firmware development practices.
• Experience working within engineering organizations that develop products integrating hardware, embedded firmware, and application software.
• Strong leadership and organizational skills, with the ability to influence across multiple levels and disciplines.
• Excellent written and verbal communication skills, with the ability to bridge technical and non-technical stakeholders.
• Comfortable operating in fast-paced environments with rapidly shifting priorities and evolving requirements.
• Experience with Atlassian tools (Jira, Confluence) and Agile frameworks (Scrum/Kanban).
• Preferred: Experience with GitHub, AWS, observability tools, and Python.
• Willingness to travel up to 20%, including international travel.

Tools & Platforms (Preferred Exposure):

• Planning & Collaboration: Jira, Confluence, Scrum/Kanban
• Code & CI/CD: GitHub (Projects, Actions), release pipelines
• Cloud & Infrastructure: AWS (IAM, EC2, ECS, Lambda basics)
• Observability: Metrics, logs, and tracing tools (e.g., CloudWatch, Grafana, Sentry)
• Scripting & Automation: Python for data wrangling, reporting, and tooling
• Hardware/Firmware Context: Microcontroller-based firmware, board bring-up, system integration