CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.

We are seeking a strategically-minded, technology-focused, and customer-centric Engineering Manager to lead one of our Infrastructure teams here. You will lead a team responsible for building, operating, and scaling the cloud infrastructure and platform systems that underpin CLEAR’s services, ensuring reliability, performance, and security across our environments.

A successful candidate brings strong experience in cloud infrastructure, distributed systems, and operational excellence, along with a solid foundation in software engineering. You are an effective communicator who can lead complex infrastructure initiatives from inception through delivery, and thrive in fast-paced environments. This role requires a focus on building resilient, scalable systems, driving automation, and leading and developing high-performing engineering teams.

What you'll do:

• Hire, develop, and grow engineering talent through coaching, mentorship, performance management, and career development planning
• Set clear goals and expectations, provide regular feedback, and foster accountability across the team
• Own and execute the roadmap for cloud infrastructure and platform engineering, and reliability initiatives
• Design, build, and operate a scalable, secure, and highly available cloud platform infrastructure
• Drive automation across infrastructure provisioning, deployment, and operations to improve efficiency and reduce manual overhead
• Establish and enforce best practices for system reliability, observability, incident response, and disaster recovery
• Partner with engineering teams to improve deployment pipelines, service operability, and production readiness
• Provide technical leadership, making clear architectural decisions and communicating trade-offs, risks, and impacts
• Own operational excellence through metrics, SLAs/SLOs, and continuous improvement of system performance, reliability, and cost

What you're great at:

• 3+ years of experience managing and developing software engineers, with strong coaching and team leadership skills
• Strong experience with CI/CD systems, infrastructure automation, and release engineering
• Deep knowledge of cloud platforms (e.g., AWS) and distributed systems architecture
• Hands-on experience with Infrastructure as Code (e.g., Terraform, Pulumi)
• Strong expertise in Kubernetes and container orchestration at scale
• Experience designing for high availability, fault tolerance, and operational resilience
• Proficiency in at least one modern programming language (e.g., Python, and or Java) and solid software engineering fundamentals
• Experience with observability tooling (monitoring, logging, tracing) and incident management practices
• Ability to collaborate cross-functionally and influence teams to adopt infrastructure and operational best practices
• Strong interpersonal, communication, and stakeholder management skills
• Curious, proactive, and committed to continuous learning and improvement

How You’ll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. 

The total compensation range for this role is $275,000-$350,000, depending on levels of skills and experience.

This range represents the combined base salary, annual bonus incentive, and new hire equity package (in Restricted Stock Units) for this position at CLEAR. Additionally, this role will be eligible for refresh equity grants as part of our ongoing compensation program. Actual compensation will vary based on factors including, but not limited to, location, education, skills, experience, and performance. All stock based compensation will be subject to the terms and conditions of applicable agreements.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

Due to the nature of this role, we expect someone to be onsite at our SoHo, New York City Showroom 3–5 days per week. This is a hands-on, IRL-first role, and your physical presence in the showroom is essential to delivering excellent partner experiences.

What The Role Is

We are looking for a Showroom Partnerships Manager to join our Partnerships team at the Babylist NYC SoHo Showroom — our second flagship experiential space, set to open in Q3 2026 New York City. Building on the success and learnings from our Beverly Hills Showroom, the NYC Showroom is designed to deepen trust with families, drive registry conversion, and showcase Babylist’s leadership in the baby category in one of the most dynamic retail and media markets in the world. Building on the success of our Beverly Hills showroom, the NYC location is designed to build trust with families, increase registry conversions, and highlight Babylist’s leadership in the baby category in a key retail and media market.

In this role, you will be the primary executional partner contact for brands activating in the NYC Showroom, owning the day-to-day operations that bring our brand experiences to life. You will work with partners on their on-site product placement, partner showcases and brand pop-up activations. You will also engage with partners and guests during Registry Weekends, brand events and influencer showers, to ensure every partner execution is seamless, on-brand, and measurably impactful.

You will operate as both an external-facing brand partner and an internal cross-functional connector — collaborating closely with our Brand, Showroom Ops, Sales, Legal, Finance and Creative teams to keep every campaign on track and every partner relationship strong. This is an ideal role for an organized, client-obsessed self-starter who thrives in a fast-paced, experiential environment and is excited to help build something truly new from the ground up.

Who You Are

• Based in the New York City area, with the ability to work onsite at our SoHo Showroom 3–5 days per week during peak partner timing, with the option to work remote when partners aren’t in the Showroom
• 5–7 years of professional experience in experiential partnerships, account management, experiential marketing, integrated marketing, or media — ideally at a media company, agency, or brand with a strong IRL events or activations component
• Hands-on experience executing in-real-life (IRL) brand activations, experiential programs, pop-ups, or brand events, with a demonstrated ability to manage logistics and partner relationships
• Experience working with brand clients — agencies and advertisers — in an account management capacity, and a track record of delivering excellent partner customer service
• Proven ability to manage media or partnership campaigns end-to-end, including social and influencer amplification, with a sharp eye for reporting and identifying performance opportunities
• High proficiency in Google Workspace (Docs, Slides, Sheets), Canva, order management tools, and project management tools such as Asana are a plus
• Energetic, enthusiastic, and collaborative — you thrive in a team environment and across cross-functional groups
• Great interpersonal skills: poise, tact, and diplomacy to navigate sensitive situations and client relationships with grace
• Excitement about helping build something new — the NYC Showroom is a ground-up effort and you’re energized by the opportunity to shape it
• A genuine love of experiential environments and the belief that in-person brand moments can be meaningful, memorable, and measurable
• You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in

How You Will  Make an Impact

• Serve as the primary executional partner contact for all NYC Showroom brand activations — owning day-to-day communication, logistics coordination, and contract fulfillment to deliver excellent partner customer service
• Manage and support partners both onsite and remotely to ensure accurate execution, quality control, and a seamless brand experience at every touchpoint
• Build strong, reliable relationships with brand contacts by anticipating needs, communicating proactively, and consistently delivering on commitments
• Proactively identify opportunities to expand and deepen partner engagements, surfacing upsell paths, renewal conversations, and new activation formats
• Own end-to-end execution and on-site management for all NYC Showroom programs, including registry weekends, pop-ups, brand events, and ongoing product placements
• Serve as the primary on-site point of contact for partners, ensuring seamless execution, strong partner experience, and accurate brand representation
• Coordinate logistics, vendors, and timelines across activations, proactively troubleshooting issues in real time with a solutions-oriented, partner-first approach
• Track, measure, analyze, and report on the performance of multiple brand partnership campaigns simultaneously, identifying trends and recommending optimizations
• Prepare and distribute detailed performance reports with clear insights and actionable recommendations
• Maintain accurate records of campaign activities, deliverables, and forecasts in relevant systems (Asana, Boostr, internal trackers)
• Manage floor model programs, asset gathering, creation, production, and archiving for all NYC campaigns
• Organize and drive interdepartmental workflow across Brand, Showroom Ops, Sales, Finance, and Legal to ensure all campaign elements are handled according to process and on schedule
• Collaborate closely with the Showroom Partnerships Lead and the Beverly Hills team to apply proven frameworks and learnings to the NYC market
• Contribute to the build-out of NYC-specific processes, templates, and workflows — helping establish a scalable operational foundation for our second flagship showroom.
• Deliver against multiple simultaneous tasks with excellence and precision, operating with focused urgency and a transparent, communicative approach

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

$95,450 to $114,540

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI is intentionally embedded in how we work, create, and scale—supporting innovation and impact

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

About the Team

The Discovery team is organized around the north star of building an AI scientist — a system capable of solving the long-horizon reasoning challenges and core capabilities needed to push the scientific frontier. The team trains large-scale models, runs complex multi-week experiments, and builds novel products at the intersection of AI and science.

About the Role

As a Technical Program Manager on the Discovery team, you will own the systems and programs that determine how fast our research moves: compute planning, scientific RL environment health, and the vendor pipelines that supply them, with scope to incubate new programs in domains like bio R&D. Strong candidates should have an ML engineering or research background and have grown into program leadership. You'll need real technical depth: the ability to debug data pipelines, read RL transcripts to spot issues, and make allocation and quality decisions in real time when experimental or production runs hit problems. You'll need organizational effectiveness in equal measure: the ability to navigate a fast-growing organization, quickly identify the critical people and teams across research, infrastructure, product, and data operations, and coordinate across them without losing velocity.

Join us in our mission to build AI systems that push the frontiers of science and benefit humanity.

Responsibilities

• Manage Discovery's compute planning across supervised learning (SL), reinforcement learning (RL), and sandboxing workloads, including forecasting, allocation, prioritization, and efficiency improvements. Partner with central compute planning to ensure Discovery's needs are represented and met.
• Monitor the health of scientific RL environments (quality, reward integrity, failure rates) and drive issues to resolution.
• Expedite the external vendor pipeline for RL environments, including quality review, reward design, and production integration.
• Work with research teams across life sciences, STEM, and other scientific domains to translate research goals into roadmaps that advance AI scientist capabilities.
• Establish processes and frameworks that bring structure to an unstructured research setting without slowing researchers down.
• Collaborate with research leads, infrastructure engineers, and data operations to identify blockers, prioritize competing needs, and make technical trade-off decisions.

You May Be a Good Fit If You:

• Have a background in ML engineering, ML research, or STEM R&D before transitioning to technical program management
• Have deep, hands-on experience with ML training pipelines, RLHF systems, and large-scale data infrastructure in production.
• Have a track record of building execution plans and inventing high-leverage processes that reduce operational overhead and let researchers focus on research.
• Are a fast learner who builds deep contextual understanding in unfamiliar technical domains and can contribute meaningfully to discussions with researchers.
• Are resourceful, high-agency, and able to navigate ambiguity and shifting priorities to drive progress in a fast-moving research setting
• Have excellent stakeholder management and communication skills, with the ability to influence senior technical staff through clarity, competence, and consistent delivery.
• Are excited about the potential for AI to accelerate scientific discovery

Role summary

Scale’s Operations Planning Team sits at the intersection of Engagement Management (EM), GenAI Delivery, GTM, and Growth Ops. The Planning TPM reduces friction between customer requirements and delivery by centralizing planning, standardizing reporting, and driving consistent process execution across accounts. As a TPM on Planning you will own program-level planning and systems workstreams that translate demand into reliable production plans, validate staffing, and ensure opportunities move through ingest accurately. This role combines program management, operational rigor, analytics literacy, and strong stakeholder management, with the goal of making account planning predictable, auditable and scalable.

This is a role designed to build deep account knowledge: each Planning TPM will ultimately be assigned to support 1–2 priority accounts to develop the context and relationships required to drive lasting operational improvements and more accurate planning and forecasting.

What you’ll own (key responsibilities)

Demand Forecasting

• Ensure project-level customer demand is captured accurately, consistently and at the right level of granularity.
• Own day-to-day monitoring and execution of Production Plan and Opportunity Forecast; act quickly on demand changes.
• Partner with Supply Ops to review the Production Plan weekly (PP, TCD, historical productive hours) and drive forecasting accuracy and adjustments.
• Surface forecast risks and coordinate tactical interventions through the Ops Planning leads.

Staffing & Resource Planning

• Create/validate staffing requests and communicate staffing changes to Delivery teams, STOs and EMs.
• Monitor account-level FTE budgets and employee spend; contribute to cost/benefit analysis of staffing vs. revenue.
• Stress-test staffing scenarios to provide early warnings on headcount risks and to inform hiring / reallocation decisions.
• Validate staffing tracking accuracy weekly; identify and correct discrepancies in project-level staffing data.

Opportunity Forecast & Ingest

• Ensure all revenue-generating opportunities are correctly logged in Opportunity Ingest (Linear) and that scoping is consistent.
• Act as the owner for opportunities as they move through the ingest workflow — expedite translation of demand signals into the forecast (Airtable / PP / OF).
• Run weekly checks to confirm Opportunity Forecast accuracy, and coordinate tactical scoping fixes when needed.

Account Intelligence & Systems Enablement

• Actively participate in core account meetings (ops, finance, GTM, delivery) as the Ops demand operational lead.
• Design, build and maintain scalable planning tools and account-level reporting artifacts (ramp planning sheets, account dashboards, account playbooks).
• Standardize and centralize information flow across customer ops pillars (demand forecasting, staffing, opportunity ingest).
• Drive systems enablement, process documentation (SOPs), and handoffs that reduce manual work and increase reliability.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently, create new payment and payout methods, and utilize their vaulted credentials across the internet. 

The team is looking for an engineering leader that is able to be both technically involved as well as engaged in developing the strategy for the organization and the people.

What you’ll do

We are seeking an experienced Engineering Manager to lead the team at the forefront of delivering best-in-class Checkout services that power Elements with CheckoutSession and define and drive our payment integrations into the future. You will work closely with Optimized Checkout teams, playing a critical role in owning the strategy and execution of our core Checkout primitives. Your leadership will ensure we balance rapid innovation with the five-nines reliability required to support the world's largest enterprises and the growing global economy.

This is a role for a strategic leader who excels at navigating complex technical and product challenges. You will drive the evolution of our Checkout services, helping to abstract immense complexity into simple, powerful integrations for our users. Beyond the immediate technical goals, you will be a cultural pillar for the team, mentoring the next generation of technical leaders and shaping an engineering and product vision that defines the future of commerce.

Responsibilities

• Scope, design, build, and maintain APIs, services, and large-scale systems that reliably and efficiently handle billions of money movement requests
• Debug and solve critical production issues across services and multiple levels of the stack
• Partner with Engineering Managers to create roadmaps that deliver milestones toward a cohesive engineering vision. 
• Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter
• Arbitrate critical decisions correctly that fully consider software best practices, Stripe system realities, and numerous stakeholders’ preferences and concerns
• Collaborate with stakeholders across the organization such as experts product, design, infrastructure, and operations
• Teach and mentor the next generation of technical leaders at Stripe

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of experience in an engineering management role.
• 8+ years of full-time software development experience.
• Demonstrated track record of successfully hiring, developing, and mentoring engineers.
• Ability to lead by example in fast-paced, high-impact, and ambiguous environments.
• Commitment to high operational rigor when working with production systems.
• Experience building extensible software solutions that scale with business growth.
• Adept at thriving in a collaborative, cross-functional, and cross-timezone environment, while fostering a positive team culture.

Who we are

Bridge is Stripe’s fintech innovation hub focused on building a modern, stablecoin-powered cross-border payments network. We operate like a startup within Stripe: fast-paced, entrepreneurial, and product-obsessed, but with the backing of one of the most trusted names in fintech.

We’re hiring a Security Analyst / Program Manager to build and scale Bridge’s security foundation. This is a rare opportunity to design the security governance, risk and compliance programs from the ground up, while also leveraging the infrastructure, best practices, and tooling of one of the most mature security organizations in the industry.

What you'll do

• Design, and implement Bridge’s security governance, risk and compliance roadmaps from first principles to production.
• Identify and tackle Bridge’s most important security risks quickly and pragmatically.
• Adopt Stripe’s programs, controls and processes where it makes sense, and find custom approaches where it doesn’t.
• Lead risk assessment, control design and testing for all Security and Technology Oversight globally.
• Reinforce engineering best practices around secure development and infrastructure.
• Ensure Bridge meets compliance and audit expectations as we scale to more regulated markets.
• Collaborate cross-functionally with engineering, product, and Stripe’s security org to move fast without compromising safety.

About you

You might be a good fit if you:

• Have 8+ years of experience in Security GRC, ideally with time spent in fast-paced startup environments where you’ve built security practices from the ground up.
• Have a startup mindset: you’re scrappy, pragmatic, and move quickly to solve the most critical problems.
• You’re proficient with NIST CSF, OCC’s Cybersecurity Supervision Work Program and/or FFIEC IT Examination Handbook or other similar global frameworks. 
• Proven prior experience with regulatory audits from Global auditors across Security domains.
• Thrive in ambiguity and know how to ruthlessly prioritize.
• Can balance security rigor with speed, especially in fast-moving environments.
• Communicate clearly across technical and non-technical partners.
• Have experience building or scaling security programs, either at a startup or in an embedded role.
• Are excited about the potential of crypto and stablecoins to power global financial infrastructure (you don’t need deep prior knowledge—just curiosity and openness to learn).

Recorded Future provides intelligence that 1,500+ clients use to defend their people and networks from cybersecurity threats. We are looking for a Fraud Analyst to join our Threat Intelligence team! 

What You’ll Do:

• Conduct research on emerging cyber threats, adversary activity, and global threat trends
• Collect, analyze, and synthesize data from a variety of technical and open sources to produce actionable intelligence
• Support tracking of threat actor infrastructure, campaigns, and evolving tactics, techniques, and procedures (TTPs)
• Monitor and assess Chinese-language sources to identify relevant threat activity and insights
• Contribute to the production of high-quality intelligence reporting for internal and external stakeholders
• Assist in identifying and developing indicators and detection opportunities
• Collaborate with cross-functional teams, including other intelligence, engineering, and data science teams
• Continuously develop technical expertise and stay current on evolving threat landscapes and tradecraft

What You'll Bring:

• BA/BS or equivalent experience in Computer Science, Information Security, Intelligence, Security Studies, or a related field
• 1–2 years of experience in Threat Intelligence, Cybersecurity, or a related discipline (including internships or academic research)
• Foundational understanding of cyber threat analysis and intelligence methodologies
• Basic knowledge of networking concepts, including TCP/IP, DNS, and internet infrastructure
• Experience or familiarity with analyzing technical artifacts such as domains, IP addresses, and related metadata
• Familiarity with OSINT collection and analysis techniques
• Exposure to common CTI tools and workflows (e.g., Jupyter Notebook, Maltego, Elastic Stack, or similar platforms)
• Understanding of structured analytic techniques and frameworks such as MITRE ATT&CK, the Cyber Kill Chain, or the Diamond Model
• Strong analytical, problem-solving, and critical thinking skills
• Effective written and verbal communication skills, with the ability to convey technical concepts to diverse audiences
• Ability to work collaboratively in a fast-paced, globally distributed team environment

Required:

• Professional working proficiency in Chinese, with the ability to read, analyze, and synthesize native-language sources

Preferred Qualifications:

• Experience analyzing financially motivated cyber activity, including phishing, scams, or account compromise
• Basic scripting or programming experience (Python preferred) for data analysis or task automation
• Familiarity with underground ecosystems such as forums, marketplaces, or messaging platforms (e.g., Telegram)
• Understanding of payment systems, cryptocurrency usage, or fraud-related typologies
• Experience working with threat intelligence datasets or large-scale data analysis
• Exposure to detection development or identifying indicators of malicious or suspicious activity
• Working knowledge of Russian is a plus

The base salary range for this full-time position is $78,500-$117,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

Who are we hiring?

The Production Manager is responsible for the successful advancement and completion of the assigned events across the Madison Square Garden venues, including but not limited to Radio City Music Hall & The Beacon Theatre. The Production Manager position will encompass managing the operational execution of a wide range of events such as concerts, comedy shows, special entertainment events, and family shows. This person will act as the liaison between client and all venue departments, partners and stakeholders to maximize operational efficiency through collaboration and communication. The Production Manager will be responsible for generating and maintaining operational budgets for the assigned event. The Production Manager will work with a Union & a non-union labor workforce. The position exists within an environment that is a (24) hour / (7) days a week operation due to the numerous daily and nightly events across live entertainment. The ability to successfully multi-task and collaborate in an energetic and time-sensitive environment is of the utmost importance.

What will you do?

• Production Manager will be responsible for administering all event planning with the client and venue stakeholders throughout the entire event process for assigned events, from advancement to being on-site for load-in through load out.
• Responsible for administering all event planning with the client and venue departments including, but not limited to, staging, lighting and sound, client seating, and client staffing requirements.
• Generate and maintain budgets with timely updates throughout the event process through constant analysis and attention to detail.
• Track costs against budget for settlement with internal and external clients.
• Produce AutoCAD drawings to illustrate seating maps to be used for the purpose of on sales across the event spectrum. These drawings build the foundation for the event and will be shared with various stakeholders across the MSG enterprises, including but not limited to Box Office, Finance, Building Operations & Booking.
• Work with outside agencies to ensure work rules, jurisdictions, codes, and policies are maintained.
• Understand and communicate with all parties the work rules for Union & Non-Union labor teams.
• Schedule and direct union and non-union labor associated with the daily operation of event.
• Troubleshoot event day issues and be highly responsive to emergencies in a fast paced, time sensitive environment.
• Oversee transition from day of event activities to the load out of all equipment for assigned events.
• Evaluate quality of client and guest experience through observation and responding to feedback.

What do you need to succeed?

• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role.
• 5-7 years working experience in live event production management with direct responsibility for supervising and directing staffs across a wide range of operating functions in a changing environment.
• Technical knowledge surrounding production specific items involving but not limited to rigging and engineering review, power provisions, industry standard safety protocols, Union regulations and processes specific to I.A.T.S.E, as well as I.B.E.W & Theatrical Teamsters.
• Knowledge and understanding of general building codes & fire safety specific to each MSG venue
• A general knowledge of sports and a willingness to learn, specifically hockey & basketball and how these MSG enterprises coexist with live entertainment.
• Ability to successfully manage multiple tasks with both financial and operational implications across departments and venues in a deadline-oriented environment.
• Experience supervising and working with Union & Non-Union Crews
• Experience creating and maintaining event budgets and preparing financial information for event settlements.
• Strong organizational skills, time management skills, and exceptional attention to detail.
• Excellent written and verbal communication skills.
• Possess problem solving, reasoning, motivational, and strong interpersonal skills.
• Ability to work independently when necessary and use sound business judgement.
• Ability to work collaboratively in a team environment.
• Ability to resolve conflicts in time sensitive manner.
• Adept at maintaining a positive, open, approachable, and professional relationships with a diverse group.
• Demonstrate integrity, tact, diplomacy, and a commitment to company values and principles.
• Computer skills including MS Word, Excel, Outlook, PowerPoint
• AutoCAD working knowledge
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays.

#LI-Onsite

Overview of the Role...

Own the creative system behind how Pelago acquires members: Pelago is hiring a Creative Director, Growth to own the full creative arc of our member acquisition funnel - from campaign concept through shipped execution. Reporting to the Head of Growth, this is a true player-coach role where design is your primary craft and campaign concepting is what elevates it into strategy.

You will define what Pelago’s growth surface looks, sounds, and feels like -  and hold yourself accountable for whether it converts. This is a high-ownership, high-autonomy role where the brief comes from the data, and the creative strategy comes from you.

This is a hybrid role with a high-collaboration rhythm (3 days/week in our NYC office).

In this role you will…

Set the creative direction

• Own the campaign concepting process end-to-end, from identifying the insight (why this message, for this person, at this moment?) to translating it into a coherent campaign across email, direct mail, SMS, and the landing page.
• Evolve Pelago's growth creative voice: the visual language, messaging principles, and channel-specific standards that make our acquisition surface coherent and differentiated. You're inheriting a working foundation, not a blank page, not a finished system, and raising the bar from there.
• Develop testable creative hypotheses: not “let’s try a new email,” but “here’s the insight, here’s the message we haven’t tested, here’s why I think it converts.”

Execute the work

• Own the messaging platform for every campaign: the insight, the angle, the hierarchy of claims across channels. The Senior Content Manager owns copy execution within that direction. You hold the quality bar and can pick up the pen yourself when the stakes are high enough to warrant it.
• You are the designer. Emails, landing page modules, direct mail layouts, campaign visuals: you build these yourself. The expectation is craft, not direction.
• Work hands-on with AI tools across copy ideation, design iteration, and A/B variant production. Not aspirational interest; active practice in your workflow today.

Run creative experimentation

• Run creative experimentation as a discipline alongside the Growth PM, Growth Ops, and Growth Engineer. Every test starts with a hypothesis you can defend, and every result should change the creative strategy underneath, not just the individual asset.
• Treat a flat conversion rate as a brief, not a verdict. If something isn’t working, you generate hypotheses before you’re asked to and test them in order of conviction.

Lead across the organization

• Translate business goals and funnel data into creative strategy that non-creative stakeholders can understand, question, and trust. You can present a creative rationale to leadership without relying on aesthetic language.
• Partner with Growth Marketing, Client Marketing, Content, and Product to ensure creative is integrated with campaign strategy and channel performance data, not delivered as a finished output after strategy has already been set.
• Build scalable creative infrastructure: messaging frameworks, copy templates, and visual component libraries that reduce recurring production time and give the team a foundation to move faster.
• Manage the operational side of the creative function: agency and freelancer relationships when needed, project prioritization across competing requests, and creative budget. You own the throughput of the creative process, not just the quality of the output.
• Build the creative capability of the team: At the Director level that starts with the Senior Content Manager, but the expectation is you raise the creative bar across everyone you work with, not just your direct reports.

The background we are looking for…

• 6+ years of creative experience, including at least 2 years in a lead or director role setting creative direction
• Experience managing or directing a creative or content function, with direct reports preferred
• Strong hands-on design execution across email, landing pages, direct mail, and digital campaigns
• A portfolio demonstrating both strategic campaign thinking and high-quality execution
• Data-driven creative instincts, with experience measuring performance and optimizing for conversion
• Experience using AI tools within a creative workflow
• Experience in B2C, B2B2C, health tech, benefits, or subscription environments preferred
• Strong communication skills, with the ability to present and defend creative strategy to non-creative stakeholders

What you’ll love about us… 

We have a whole host of perks for our people! From life essentials to nice-to-haves, there are more than a few good reasons to love working with us. We strive to ensure Pelago employees have equitable access to healthcare, wellbeing, time away, and then some.

• Generous and meaningful equity package 
• Full Medical, Dental, & Vision coverage 
• 401k Plan
• Unlimited PTO Policy, 10 paid holidays, & company wide “Me Time” Days
• Paid maternity, paternity & new parent leave
• Flexible working environment
• Annual Learning and Development stipend to support continued learning and career development
• Wellness Reimbursement Program 
• Access to Reproductive & Family Planning Care 
• Substance Use Support for employees and family members 

At this time, we are unable to offer visa sponsorship for this position. 

The Security Products organization at CoreWeave builds the identity, encryption, and self-managed security integrations that protect AI workloads and data across our cloud platform. If you are passionate about building foundational security primitives that enable enterprises and the top AI labs in the world to deploy regulated and security‑sensitive workloads at extreme scale, this is the team to join!

About the role

CoreWeave is seeking a Staff or Principal Engineer for our Security Products team to lead the technical direction and implementation of encryption and key lifecycle management  In this role, you’ll design and evolve the key lifecycle management, encryption control planes, algorithm/library selection, and systems integrations that allow CoreWeave customers to deploy sensitive, high security AI workloads and data. You’ll partner closely with teams across CoreWeave to develop customer-driven cryptography technology. Your day‑to‑day will blend hands‑on system design and coding with cross‑team technical leadership, design reviews, and roadmap shaping for Security Products.

In this role, you will:

• Lead the design and evolution of encryption and key lifecycle management products.
• Manage encryption and cryptography technology development for services within our Cloud Platform, particularly those for high security and highly regulated customers.
• Design and build deep integrations between our Cloud Platform and external key sources (eg, HashiCorp Vault, AWS KMS, HSMs).
• Collaborate with other product engineering teams to support the safe use of multicloud key management technology.
• Partner with IAM to define unified authorization patterns and policy models for key management APIs with consistent semantics across the resource hierarchy.
• Establish SLIs / SLOs for Remote Key Encryption (RKE) and related services, including availability, latency, and durability guarantees for key retrieval and encryption operations.
• Partner with the Security Engineering team on threat modeling and corporate strategy to enable the most sensitive AI workloads in the world to be deployed on CoreWeave's infrastructure.
• Author and review detailed technical designs and RFCs for new RKE capabilities, mentor other engineers on the team, and provide technical leadership across Security Products and adjacent organizations.

Who You Are

• 8+ years of experience building and operating distributed backend systems in production, including ownership of reliability and security outcomes for critical services.
• Deep experience with encryption at rest and key management systems, including envelope encryption patterns, key hierarchies and secure key lifecycle management.
• Hands-on experience integrating with at least one major KMS or secrets manager (e.g., AWS KMS, HashiCorp Vault, Azure Key Vault, GCP KMS, HSMs), including designing APIs and workflows around those systems.
• Strong proficiency in a systems programming language such as Go (preferred) or Rust, with experience building networked services (gRPC / REST) in a Linux / Kubernetes environment.
• Solid understanding of applied cryptography concepts relevant to data‑at‑rest protection (AES‑GCM/CTR, key wrapping, KDFs, randomness requirements, envelope encryption, and key separation) with the ability to reason about threat models and failure modes with Security partners.
• Experience designing and operating multi‑tenant services with strong isolation and authorization semantics across customers and internal tenants.
• Demonstrated track record of leading cross‑team technical initiatives, driving projects from problem statement through rollout, alignment, and operational readiness.
• Strong operational experience defining SLIs / SLOs, building dashboards and alerts, and partnering with SRE / Production Engineering on incident response and post‑incident improvement.
• Excellent written and verbal communication skills with the ability to produce clear, opinionated design docs that influence Senior Engineers, PMs, and Security stakeholders through context setting and sound technical judgment

Preferred (if applicable)

• Prior experience designing or implementing remote or externalized key management for cloud storage, databases, or filesystems (e.g., BYOK/BYOKMS, customer‑managed keys, envelope encryption for S3‑like object storage).
• Experience with hardware‑backed key management (HSMs) and cryptographic compliance regimes (FIPS 140‑2/3, PCI, HIPAA, FedRAMP Moderate+, or similar) and how they shape system design.
• Familiarity with IAM policy models (RBAC / ABAC, OpenFGA, OPA/Rego, etc.) and how to integrate fine‑grained authorization into security‑sensitive APIs.
• Experience extending encryption and key management across multiple storage domains (object storage, block/file storage, databases, control plane state like etcd) in a coherent way.
• Background working in security‑sensitive or regulated environments where auditability, segregation of duties, and key custody requirements are critical.
• Contributions to open source cryptography, security tooling, or KMS/client libraries.
• Previous US/NATO federal cryptographic security experience is ideal but not necessary. 

Wondering if you’re a good fit?

We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

• You care deeply about getting the cryptographic and operational details right, and you’re comfortable saying “no” to shortcuts that weaken security or key custody guarantees.
• You’re excited by the challenge of building foundational security primitives that other product teams and large enterprises will build on for years.
• You enjoy working at the intersection between Platform, Storage, IAM, and Security Engineering, and you can translate between those domains without losing the plot.
• You’re skilled at turning complex requirements for highly regulated customers into simple, reliable, well‑documented APIs and workflows.
• You’re comfortable operating in a fast‑moving environment, iterating quickly while still holding a high bar for design review, testing, and safe rollout of security‑sensitive changes.

The base salary range for this role is $206,000 to $303,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). 

ABOUT US – MOMENTUM WORLDWIDE 
Momentum is an agency of doers. We make the industry’s most disruptive, entertaining, shareable, unforgettable experiences for our clients and their fans. We do it by bringing people closer to what they love, in original and unexpected ways. Whether it’s a physical activation, a virtual experience, or a piece of unique branded content, it’s all part of what we call the Total Brand Experience — ideas that solve business challenges, through best-in-class Consulting, Strategy, Analytics, Experience Design, and Production. 

We want you to help brands do amazing, unprecedented, wild things, creating experiences that people never forget.

WHAT CAN YOU EXPECT FROM MOMENTUM

At Momentum, we expect our employees to embody our values!
Our Core Values of Be One, Do Great Work, Have Fun, Give Back and Grow empower an environment where we challenge ourselves professionally and encourage each other personally.

At Momentum, we make our differences matter!
Who we are matters.  We choose to hire diverse voices from all walks of life.  We choose to make our culture one where everyone can be their authentic self and speak in their voice. We choose to give each other permission to get things wrong, so we can learn to make them right.  We choose to celebrate the bravery of our peers and we choose to be collectively responsible.

At Momentum, we make our actions matter!
Making it matter means always choosing the sustainable option. It means designing waste out from the start.  It means working with the right materials. Sourcing locally, innovating off-the-shelf solutions and reusing and repurposing. It means powering smarter. Traveling less. And only working with vendors who do the same. Make it matter means becoming the first experiential agency in the world to receive 2 ISO certifications.

At Momentum, we make our people matter!
We choose to make your workplace part of your wellbeing. We choose a hybrid work model. We choose no meeting Fridays. We choose to let ourselves take as much Time Well Taken (vacation) as we need. We choose education programs that help our people develop professionally and personally. We choose tuition reimbursement. We choose to match your 401K. We choose to make your financial wellbeing our priority. We choose to make our people’s lives matter.

WHAT ARE WE LOOKING FOR
As a Project Manager for Momentum, your job is a really big deal! You will be expected to have the appropriate resources in the necessary place at the right time to enable us to continue raising the creative bar to produce award winning work – on time, on budget and as efficiently as possible. From refining process, project communications, defining resource needs to ensuring financial success for the agency, the Project Manager is the backbone of every project. 

HERE’S WHAT YOU’LL DO (RESPONSIBILITIES)
As a Project Manager in the New York office, your responsibilities will include, but not limited to:  

• Responsible for successful execution of integrated and complex projects, finding the most efficient path to completion. Consistently demonstrate leadership skills by managing interdisciplinary teams toward project completion. 
• Author and manage detailed project plans, partnering with Business Leadership and Strategy to lead internal briefings, communicating relevant information such as the project approach, deliverables, timing and resource allocations. 
• Partner with discipline leads to project staffing needs, alleviate resource conflicts and optimize project schedules, identifying needs for flex staffing where necessary. 
• Accountable for the accuracy of project documentation within your projects, ensuring proper use of agency systems and adherence to agency process.   
• Responsible for tracking all assets through release to production, trafficking internally to secure appropriate approvals prior to release.  
• Demonstrate strong executive summary skills when communicating issues of risk and risk mitigation to senior teammates, while maintaining a solutions-oriented approach. 
• Meticulously track costs across projects to ensure accurate time reporting, proper fee application, and appropriate resource assignments.
• Supporting Momentum’s Values
• All other duties as assigned

 
HERE’S WHAT WE’RE LOOKING FOR (QUALIFICATIONS & REQUIREMENTS)

• 3+ years of project management experience, preferably within an agency setting  
• Proficient in MS Office applications, Adobe Acrobat Professional and the components of project scheduling and PM workflow web-based tools 
• Has a strong understanding of the steps and processes involved in managing and completing a wide variety of production-related projects (print, digital, broadcast, integrated content, live events) 
• Ability to manage internal teams with professionalism, diligence and finesse 
• Self-motivated, quick and assertive 
• Organized, resilient, flexible and proactive 
• Extremely detailed oriented and organized 
• Exceptional time management skills 
• Excellent writing and communication skills 
• Cool, calm, collected and collaborative 

MOMENTUM BENEFITS

• Time Well Taken (our flexible benefits plan that allows you take the time you need)
• Hybrid Work model – ability to work from home or in office
• Holidays and Winter Break (agency closes between Christmas and New Years holidays)
• No meeting Fridays
• Curated DE&I programs and initiatives
• Medical, Dental and Vision plans
• Short- and Long-term disability
• 401(K) with company match
• EAP – Employee Assistance Plan
• Tuition Reimbursement
• Work from Home stipend
• Referral bonuses
• Training and development opportunities
• Flexible Spending Account
• Health Saving Accounts

SALARY RANGE
The salary range for this position is $65,000 to $85,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; location and region; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

At Momentum Worldwide, we value diversity and the uniqueness of all people. We thrive in an inclusive environment, and we recruit, hire and promote without regard to race, gender, age, color, gender identity, gender expression, sexual orientation, ethnic or national origin, citizenship, religion, sexual preference, military or veteran status, marital status, family status, physical or mental disability – or any other legally protected categories as set forth in the applicable state, federal or local laws. This policy applies to all aspects of employment including training, compensation, benefits and all other privileges of employment.

We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

The Problem

Every large advertiser runs the same loop: strategist reviews performance data, decides what to test next, briefs a designer, waits for assets, hands them to a media buyer who builds campaigns across Meta and Google and TikTok, launches, monitors, repeats. The process is slow because creative production, campaign management, and performance analysis happen in three separate systems, and insights travel between them through decks, Slack threads, and weekly syncs.

Companies like Nike, Uber, and PepsiCo spend millions per month on digital ads and employ entire teams just to keep this loop turning. Most teams run 10 to 15 creative tests per month because every test requires manual work across multiple tools and teams. The result: most ad spend runs against stale creative, performance degrades from fatigue, and the gap between "what's working" and "what gets made next" is measured in weeks.

Why Agents Change This

Advertising is uniquely high-leverage for AI agents because nearly every step in the workflow is now automatable, and the steps compound:

• Research. Agents can continuously monitor competitor ad libraries, auto-classify creative by format, hook, and message, and surface positioning gaps. What used to require a strategist spending hours in Meta Ad Library happens in the background, always current.
• Creative production. Generative models can now produce ad-quality images and video. The constraint has shifted from "can AI make this" to "can AI make this on-brand and on-spec for each platform." That is a solvable engineering problem, not a research problem.
• Campaign structure. Building properly structured campaigns (naming conventions, audience splits, placement targeting, budget allocation) across five ad platforms is tedious, rules-based work. Agents can do it faster and more consistently than humans.
• Optimization. Detecting creative fatigue, reallocating budget toward winners, and knowing when to rotate in fresh variants is pattern recognition across structured data. Agents excel at exactly this.
• The compounding effect. When one agent handles the full chain (research, production, activation, analysis, iteration) as a single workflow, the cycle time collapses from weeks to hours. A team that runs 15 tests per month can run 50+, not because any individual step got faster, but because the coordination cost between steps drops to nearly zero.

Today: A performance marketing team testing new concepts on Meta and TikTok spends 2 to 3 weeks per cycle.

With agents: The marketing lead describes the objective. An agent analyzes recent performance, identifies the highest-value concepts to test, generates on-brand variants across formats, builds campaigns, launches after human approval, monitors results, detects fatigue, and queues replacements. Same team, 5x to 7x the testing volume, because the human bottleneck becomes strategy and judgment, not execution.

Why Hightouch, Why Now

Hightouch built the Agentic Marketing Platform: one system where AI agents own entire marketing workflows across lifecycle (email, SMS, push through Braze, Iterable, Salesforce, Adobe), advertising (creative production and activation across paid channels), and product experiences (real-time web and mobile experimentation). All three surfaces share the same agent infrastructure, brand and customer context, and warehouse-native data foundation. An insight the ads agent learns about creative performance can inform what the lifecycle agent sends. That shared context across every marketing surface is the product.

Ads is already live, and demand is surging. Enterprise customers are generating ad creative today with agents that analyze performance across Meta, Google, TikTok, LinkedIn, and Snapchat, produce briefs grounded in competitive research and brand guidelines, and generate ready-to-ship ad concepts. Early adoption has been strong: customers who start using it quickly expand usage across campaigns and teams, and inbound interest from enterprise prospects is accelerating. The foundation works. The opportunity is building it into a platform that captures the full advertising workflow.

What Hightouch has that no competitor can replicate:

• Agent orchestration. 25+ specialized agent skills for audience building, content generation, campaign analysis, and multi-step workflow coordination, all composable into end-to-end workflows.
• Content assembly with brand trust. Agents search existing asset libraries for reusable on-brand content before generating anything new. This is what makes output trustworthy enough for enterprises to ship without heavy review cycles.
• Marketing and brand context. A persistent layer connecting customer data, brand guidelines, creative assets, competitive intelligence, and performance history so agents operate with full business context, not generic prompts.
• Warehouse-native data foundation. 62,000 workspaces, a million data syncs per day, 300+ integrations. Customer data stays in the warehouse. No proprietary data store, no duplication, no lock-in.

The Role

You will lead the Agentic Ads Platform. The foundation exists (customers generating ads today), and the opportunity is turning it into the platform that closes the full advertising loop. Four major areas of work:

• Multi-model creative generation. Today the platform generates static images. The roadmap includes video generation, motion graphics, format adaptation, and multi-model orchestration (routing to the best model for each task). Building a creative generation pipeline that produces broadcast-quality output across formats is a hard, high-value problem.
• Marketing context and brand adherence. Making agents genuinely trustworthy for enterprise creative teams. Better context engineering so agents follow brand guidelines, business rules, legal requirements, and channel-specific policies without constant human correction. The gap between "AI-generated ad" and "ad our brand team would actually approve" needs to shrink dramatically.
• Platform depth across ad channels. Deep integrations with Meta, Google, TikTok, LinkedIn, Snapchat, and others. Not just launching ads, but understanding each platform's creative specs, optimization levers, and best practices so agents can automatically adapt creative for each channel, syndicate content across platforms, and optimize placement-level performance. Think: an agent that knows a 9:16 video with text-safe zones works differently on TikTok Reels vs. Instagram Stories and adjusts accordingly.
• Best-in-class agentic creation experience. The interaction model for how marketers work with agents to go from objective to live campaign. This means the conversational interface, the review and approval workflows, the feedback loops that help agents learn what "good" looks like for each brand, and the progressive autonomy controls that let teams start with full human approval and graduate to agent-led execution as trust builds.

Day to day, you will:

• Run deep customer discovery with performance marketing and creative teams at enterprise companies. Understand their workflows, pain points, and what would earn their trust.
• Define the product roadmap tied to revenue milestones. Sequence what to build, what to compose from existing systems, and what to partner on.
• Ship product. Work directly with engineering and design on tight cycles.
• Co-own pipeline and go-to-market. Join customer calls, shape competitive positioning, partner with CS on implementation.

High-visibility role working directly with founders and executive team.

What We're Looking For

• Zero-to-one track record. You have built products from nothing to meaningful revenue, ideally at a B2B SaaS company. The domain matters less than evidence you can find product-market fit under uncertainty.
• Technical depth. You can evaluate architectural tradeoffs, reason about things like multi-model orchestration and API integration design at the level of product decisions, and hold your own in debates with senior engineers.
• Commercial instinct. You think in terms of pipeline, conversion, and expansion. You build roadmaps that map to revenue targets.
• Speed. Small team, high autonomy, tight cycles. We use AI heavily in our own workflows and expect you to do the same.
• Cross-functional trust. This role spans engineering, design, sales, CS, and leadership. You drive clarity from ambiguity.

The Customer Problem

When you open Spotify, the homepage is different for every user. When you browse Nike's site, products are ranked by what Nike thinks you'll buy. When you log into Chase, offers are tailored to your spending. This is web and mobile personalization: deciding in real time what each customer sees inside your product. It directly moves conversion, retention, and revenue at the point where customers are already engaged.

Almost nobody does it well outside of companies that build it from scratch. A single experiment (testing whether high-spend users convert better seeing a loyalty upsell on the account page) requires an analyst to build the segment, a PM to write targeting rules, a designer to create variants, an engineer to instrument the test, and someone to monitor results. Most teams run 5–10 per quarter and end up with a handful of static rules covering a fraction of their users.

The tools that exist (Optimizely, Adobe Target) handle infrastructure but don't solve the coordination problem. Every experiment, audience, and piece of content still requires manual configuration. They also force companies to duplicate customer data into a proprietary store, adding months of implementation and permanent vendor lock-in.

Why Agents are the Solution

The shift from "AI assists a step" to "AI owns a workflow" is already happening in software engineering. Personalization is ready for the same shift.

Today: A growth team testing whether high-intent visitors convert better with a comparison page spends 2–4 weeks coordinating across tools and people. They run maybe 8 experiments that quarter.

With agents: The growth lead describes the goal. An agent identifies the audience from existing customer data, generates variants informed by past performance, configures the experiment with holdout groups, launches it, monitors significance, and reallocates traffic. The human reviews before launch. Calendar time: hours. The same team runs 50+ experiments per quarter because the coordination cost drops to nearly zero.

Agents handle the full chain as one workflow: audience, content, experiment, optimization. Instead of a bunch of manual steps, agents rethink this as a continuously improving closed loop.

Why Hightouch, Why Now

More than 1,000 enterprises—like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, use Hightouch to run their marketing. Earlier this year we launched the Agentic Marketing Platform with two pillars:

• Agentic Advertising Studio. Agents analyze performance, competitor creative, and brand guidelines, then assemble ad concepts across Meta, Google, TikTok, and LinkedIn.
• Agentic Lifecycle Studio. Agents identify lifecycle opportunities, draft audiences, assemble on-brand email and SMS campaigns, and orchestrate them through Braze, Iterable, Salesforce, and Adobe.

Advertising covers paid media. Lifecycle covers email, SMS, and push. Agentic Personalization is the third pillar: what customers experience inside the website and mobile app. Different buyer (product and growth teams), different workflow (real-time experimentation), different technical surface (browser SDKs and edge delivery). Same agent infrastructure and data foundation.

What no competitor can replicate:

• Agent orchestration. 25+ specialized skills for audience building, content generation, campaign analysis, and multi-step workflow coordination.
• Content assembly. Agents search existing asset libraries for reusable on-brand content before generating anything new, which is what makes output trustworthy enough for enterprises to ship.
• Marketing and brand context. Persistent layer connecting customer data, brand guidelines, creative assets, and performance history so agents operate grounded in how the business works.
• Real-time data infrastructure. Low-latency personalization API, sub-second audience evaluation, ML-powered optimization and recommendations, event pipeline processing millions of events daily.

The Role

Founding Product Manager for Agentic Personalization: Hightouch's third major pillar and biggest new investment. You define the product, the sequencing, and the go-to-market.

• Customer discovery. Deep engagement with product and growth teams at enterprise companies to understand how they personalize web and mobile today, and what would earn their trust in an agent-driven approach. Translate into a roadmap tied to revenue milestones.
• Define the agent experience. What agents do autonomously (segments, variants, experiments, traffic allocation) vs. what needs human approval (production launches, brand-sensitive content). Design the feedback loop that builds trust over time.
• Scale the GTM. Co-own pipeline, join customer calls, shape competitive positioning, partner with CS on implementation playbooks.

High-visibility role working directly with founders and executive team.

What We're Looking For

• Zero-to-one track record. Products you built from nothing to meaningful revenue, ideally at a B2B SaaS company. Domain matters less than evidence you can find product-market fit under uncertainty.
• Technical depth. Can evaluate architectural tradeoffs, debate infrastructure decisions with senior engineers, and reason about things like batch vs. real-time and caching strategies at the level of product decisions.
• Commercial instinct. Think in terms of pipeline, conversion, and expansion. Build roadmaps that map to revenue targets.
• Speed. Small team, high autonomy, tight cycles. We use AI heavily in our own workflows.
• Cross-functional trust. This spans engineering, design, sales, CS, and leadership. You drive clarity from ambiguity.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $240,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About the Role

We are looking for a developer productivity engineer to take responsibility for our monorepo and the “path to production” for over 50 engineers pushing over 75 commits a day with continuous deployment to production. This presents an exciting challenge where you can apply your expertise in helping teams ship fast and safe to meaningfully improve the productivity of our engineering team. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base. Our monorepo is primarily Javascript/Typescript with some Go and Python. While the primary responsibility of this job is developer productivity, to fit in with the team and be productive in our codebase generally, strong computer science and development fundamentals will be required. As part of your onboarding, you’ll spend significant time writing and delivering features to gain empathy for the current dev flow.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.

Some of the problems we’ll be working on include:

• Own the build: You’ll be the single threaded owner for the build/test/deploy of our software and how each team fits into it
• Monorepo productivity: Detangle our build/test/deploy patterns so teams can move fast and not block each other. Investigate/implement a tool like turbo repo to speed builds and separate concerns
• Drive excellence in testing: We need to improve our top-down and team-level views into test coverage + support an ever growing matrix of data sources, data destinations, and enrichment patterns. An excellent engineer in this role will be able to “hold up a mirror” to our dev teams, helping each team understand where they have gaps
• Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base
• Operational excellence: Support an increase in our ability to catch issues before they reach production and respond quickly if they do

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

You’ve driven significant improvement in the productivity of a 50+ person development team by making high-leverage changes to their build/test/deploy processes. While you likely have some infra chops, this is not an infra role: you have strong development fundamentals and are comfortable driving framework-level improvements across multiple teams. This could take several forms:

• You’ve been a member of a developer-productivity team/function for an outstanding development team
• You’ve organically become “the build person” at a fast-growing startup and helped bring order to chaos
• You’ve personally delivered code that has improved cross-team metrics related to developer productivity (e.g., DORA metrics, coverage, etc)

In addition to any of the above, we’re looking for someone who can dive into feature code, including complicated backend code, as needed.

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
• System Design Screen: Designing a data processing feature end-to-end.
• Developer Productivity Skills Interview: We’ll dive into your experience making teams productive through a discussion of past projects and tooling you've used.
• Hiring Manager Interview: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

About the Role

The Web Engineering team owns our public website (hightouch.com), which is the face of our company and brand and one of the most important ways that customers and prospects learn about Hightouch. We’re looking for a talented senior web engineer who is passionate about crafting exceptional experiences and cares deeply about the story that we tell customers. As Hightouch continues to scale rapidly, you will play a pivotal role in shaping how we position and promote our new product offerings, including cutting edge advancements in marketing AI and ML.

In this role, you’ll partner closely with our marketing and design teams to build, iterate, and maintain our marketing website. Key responsibilities include:

• Lead the design, scoping, and implementation of marketing website projects such as new feature pages, blog revamps, and more
• Integrate CMS-powered interfaces (we use Sanity) that allow marketers to update content independently
• Build and maintain our design system to ensure we can continue to build with high velocity and high standards for UX
• Develop engaging animations that enhance product storytelling using technologies such as Motion and GSAP
• Exercise strong design judgment and attention to detail to ensure that every aspect of our site reinforces our brand identity

About you

• 5+ years of experience in software/web engineering, ideally with strong proficiency in React, TypeScript, CSS, and Next.js
• Demonstrated ability to build production-ready web applications in a fast-paced environment
• Excellent design taste and obsessive attention to detail
• Proven experience with code-based animations (e.g., using Motion or GSAP) or experience collaborating with contractors on creative implementations
• Ability to work autonomously, lead and coach other engineers, and collaborate effectively with marketing, design, and data teams
• Deep understanding of SEO principles and best practices, especially around performance, accessibility, and search optimization

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $170,000 - $220,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

Interview Process

Our interview process focuses on evaluating fit for the most important dimensions of the role: cross-functional collaboration, a strong sense of design and user experience, and experience building production frontend components.

• Intro Call [30m]: Introductory call with either a member of our recruiting team or the hiring manager to get to know each other and see if the role could be a good mutual fit.
• Technical Screen [45m]: Work with one of our frontend engineers to build a simple component using React and TypeScript.
• Past Projects Deep Dive [45m]: Walk through 2-3 previous projects (personal or professional) with your interviewer while highlighting big wins, challenges, and key decisions.
• Technical Interview [90m]: Work with the interviewer to design, architect, and implement a complex frontend component.
• Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

Who are we hiring?

The Director, Global Partnership Sales, is responsible for managing and overseeing the sales partnerships and commercial opportunities for all MSG companies, including MSG Entertainment and MSG Sports. This role will focus on driving revenue through innovative, high-value partnerships while enhancing the MSG brand. The ideal candidate will have a strong background in sales, new business strategy, media, relationship management and negotiation.

What will you do?

• Collaborate with Global Partnerships team to work efficiently and effectively on maximizing revenue through strategic marketing solutions and innovative sales and marketing concepts focused on domestic and international partnerships opportunities.
• In conjunction with the strategy team, analyze market trends to target potential domestic and international partnerships and opportunities.
• Collaborate with internal departments, such as Business Solutions, Data & Analytics, and Partner Success teams to implement and develop strategic sales approach and maximize efficiency in the sales process.
• Expectation to be out in market and in person meeting with prospects.
• Enhance corporate revenue by sourcing new business opportunities across multiple categories.
• Represent MSG at events and properties by regularly attending and hosting clients at games, concerts, and events.
• Collaborate with various departments such as Events, Marketing, PR, Finance, Legal, etc. to ensure alignment on partnership execution.

What do you need to succeed?

• 8+ years direct sales experience and 5+ years as a sales manager.
• Strong negotiation skills and relationship builder.
• High knowledge of brand marketing and sponsorship sales, preferably having sold for both traditional and digital-led ad sales with live events (sports, music) experience a plus. 
• Excellent verbal and written communication skills 
• Strong cross-functional leader who can partner with internal and external clients.
• Ability to delegate tasks effectively to maximize productivity.

Special Requirements

• Required to work event nights, including weekends, based on business need.

#LI-Onsite

About Nanit:

Welcome to Nanit, the high-growth baby tech company that is changing the way parents experience parenthood through the world’s most advanced baby monitor and parenting products. In 2016, the Nanit baby monitor revolutionized the industry with computer-vision and machine-learning capabilities that helped parents understand their baby’s sleep patterns and allowed them to achieve better sleep quality. Now, the company has become the leader in the connected parenting space, with an incredible customer base of highly-engaged parents who look to Nanit as a source of information and expertise on their parenting journey.

About the Role:

Nanit is seeking a Global Product Safety & Compliance Manager to lead our product regulatory, safety, and compliance programs across all markets. Reporting to the Chief Legal & Administrative Officer, this role will serve as the company’s subject matter expert on product safety governance, regulatory risk, and global certification requirements.

You will partner cross-functionally with our Product, Engineering, Operations, Supply Chain, and Customer Success teams to ensure compliance is embedded throughout the product lifecycle—from early design through post-market monitoring. 

Parents trust Nanit during some of the most important moments of their lives. Ensuring our products meet the highest global safety and compliance standards protects our customers, our brand, and our long-term growth. This role is critical to enabling responsible innovation at scale.

What You’ll Be Doing: 

• Own Nanit’s global product safety and regulatory compliance strategy across North America, EMEA, and other markets.
• Advise executive leadership on regulatory risk, emerging requirements, and market entry considerations.
• Manage country-specific registrations and documentation requirements for global distribution.
• Oversee Declarations of Conformity, Technical Files, and compliance documentation retention.
• Embed regulatory requirements into product development and change management processes.
• Conduct regulatory risk assessments for new products and product modifications.
• Review labeling, packaging, user manuals, BOMs, and marketing claims for compliance alignment.
• Ensure compliance readiness prior to mass production.
• Support field incident review and product safety investigations in partnership with Legal and Customer Success teams.
• Develop and maintain recall readiness and corrective action procedures.
• Monitor customer feedback trends for potential safety or regulatory implications.
• Support regulatory reporting obligations where required.
• Build scalable compliance policies, SOPs, and governance frameworks.
• Develop training materials and conduct cross-functional compliance training.
• Oversee safety, EMC, RF, environmental, and reliability testing programs.
• Manage relationships with third-party testing labs and certification agencies.
• Ensure proper traceability, labeling accuracy, and documentation controls.
• Monitor and interpret evolving regulations and proactively guide internal stakeholders.
• Lead global certifications and approvals, including but not limited to:
• • CE (RED), UKCA
  • FCC, ISED (Canada)
  • UL/ETL safety certifications
  • RoHS, REACH, WEEE
  • CPSIA and applicable children’s product regulations
  • California Prop 65
  • Bluetooth/Wi-Fi certifications

Who You Are:

• 7+ years of experience in global product safety, regulatory compliance, or quality engineering.
• Experience with consumer electronics, connected/IoT devices, or juvenile products strongly preferred.
• Demonstrated experience managing international certifications and regulatory submissions.
• Experience working with contract manufacturers and third-party labs.
• Deep understanding of electrical safety, EMC, RF, and environmental regulations.
• Familiarity with children’s product safety requirements (CPSIA, ASTM standards preferred).
• Strong documentation discipline and experience maintaining Technical Files.
• Ability to assess regulatory risk and provide pragmatic, business-oriented guidance.
• Strong cross-functional leadership and influence without direct authority.
• Clear communicator capable of translating complex regulatory standards into actionable guidance.
• Highly organized, detail-oriented, and comfortable managing multiple concurrent certifications.
• Ability to operate independently in a remote environment while collaborating closely with NYC-based teams.
• Bachelor’s degree in Engineering, Regulatory Affairs, Quality, or related field.
• Advanced degree or certifications (e.g., RAC, CQE) a plus.

Why You’ll Love Working Here:

• Hybrid in office schedule 
• Remote work from home month in August 
• Flexible PTO (we trust you to take the time you need)
• Equity options so you can share in our growth
• Paid parental leave for all new parents
• Employee discounts on Nanit products
• Work from home stipend
• Monthly team events

EEO, Salary and Location: 

This is a remote role with periodic travel to Nanit’s NYC headquarters.

Salary Range: $130,000 to $150,000 base salary + plus equity and benefits. The base pay is one component of Nanit's total compensation package, which may also include access to healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, and basic life insurance. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We are proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.

About the Role

As our Creative Marketing Manager, you will own the system that turns ideas into winning consumer ads. You are directly responsible for doubling our creative capacity over the next 3 months.

You’ll run the full creative pipeline: source and manage creators, coordinate production with editors, build assets, making sure everything ships on time, and iterating to find high performing creative. The ads you produce are what help connect clients to care, and the performance of our creative ultimately drives our growth.

Prosper’s work sits inside a much bigger shift. More adults are starting to understand themselves through the lens of autism and neurodivergence, and this is happening online. The content they see plays a real role in that.

We are building the brand that shows up in those moments. The creative we produce shapes how people understand adult autism: what it is, who it’s for, and whether they see themselves in it.

Success in this role means:

• We consistently ship a high volume of ads every week that perform efficiently and continuously grow Prosper’s client-base
• We build a strong, reliable bench of creators who produce high-quality, winning content
• Creative output scales quickly while maintaining performance and brand quality
• We produce content that resonates with and earns trust from the neurodivergent community

Key Responsibilities

Own the influencer engine. Build and maintain a strong, trusted pipeline of influencers producing great content. Source, outreach, onboard, and manage influencers end-to-end: relationships, negotiations, contracts, and payments. Continuously raise the bar on creator quality and output.

Own the creative production pipeline. Take creative briefs and drive them to finished, winning ads. Coordinate creators and editors, manage timelines, and ensure assets are delivered on time. Personally build simple but resonant static ads. Insatiably push for winners: judge quality, ideate, and iterate.

Own and improve the system. Build and maintain the infrastructure behind the creative machine (creator tracker, production pipeline, asset library). Identify bottlenecks and continuously improve speed and output without letting things slip. Move fast and maintain quality while doing it.

Stay deeply plugged into culture. Be highly attuned to trends, influencers, and what’s working across social. Bring new ideas and inspiration into the team constantly, and turn those ideas into ad performance and growth.

Own organic social execution. Select and post high-performing content. Maintain a consistent presence and help grow brand awareness. This is where your creativity can really shine.

About You

Extreme ownership and follow-through. You don’t just track things, you own outcomes. Driving winning creative that scales the business is your ultimate goal. You proactively solve bottlenecks to ensure creative volume and you stay focused on high-performing ads to drive performance.

Exceptional creative taste. You have a sharp instinct for what makes content good. You can immediately tell what will resonate vs. what won’t, and push work in the right direction. You care deeply about quality and engagement.

Insatiable drive to win through creative. You don’t just like making content; you want ads to perform. You’re excited by breakout performance, dig into what’s working, and push to replicate it. You’re competitive, data-aware, and motivated by driving real growth.

Chronically online (in a good way). You love ads, good content, and internet culture. You’re constantly consuming content and intuitively understand what works and why.

Interpersonally warm and competent. You can manage creators and editors to outcomes. You communicate clearly, follow up persistently, and get work over the line while maintaining strong relationships. You will own our relationship with some of the biggest voices in the adult autism community - your ability to do so with grace matters immensely.

Scrappy and fast-moving. You find a way. You move quickly, prioritize well, and ship consistently regardless of resources or roadblocks. You’re the first to try out a new AI tool, pick up a camera and film something yourself, or walk down the street to the store to buy some DIY arts and crafts supplies - all in the name of ad creative performance.

Mission-driven. You’re excited to help build the defining brand in a category that actually matters — expanding access to adult autism diagnosis and care.

1.5-3 Years Experience in influencer marketing, content creation, ad production, or other social media related role. 

Nice to have: Very strong design skills, video editing, or experience creating content yourself.

Senior Sourcing Manager, Toys

New York, NY/Remote (FT)

ABOUT BARK

Here at BARK, we love dogs and their people. We’re looking to make all dogs happy throughout the entire world (we’re not kidding). Think Disney for dogs -- we make magic for dogs and their people through our products, events, and experiences.

Our ambition level is high, the opportunity is huge, and our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats and clever toys. Since then, we've shipped more than 70 million toys and treats to the dogs across the world and use all of that direct customer feedback to inform new initiatives and ways to make magic between dogs and their people. We’ve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly-scratch-loving, interspecies family member.

THE TEAM

The Sourcing team helps to take our unique designs and transform them into products to sell to our customers with the help of our third-party manufacturing partners. Internally, we partner closely with the Design and Supply Chain teams in order to give dogs and their people the best experience possible. If you couldn't tell already, we're dog and customer- obsessed - we pay close attention to cost and quality, are highly flexible and entrepreneurial, and collaborative to a fault.

WHO WE’RE SNIFFING FOR

We are looking for a customer (dog) obsessed, analytical and entrepreneurial Senior Sourcing Manager to oversee and help develop our toy sourcing strategy. The Senior Sourcing Manager will be responsible for developing best in class dog toys for all BARK business lines and channels. This person should thrive in a cross-functional environment and will work daily with Design, Merchandising, Sales, Quality, Project Management, Planning, and Purchasing. An ideal candidate is data obsessed and is not afraid to ask questions or challenge the status quo.

KEY DUTIES

• Strategy Execution & Influence: Operationalize the global geodiversity strategy, providing data-driven recommendations for pivots based on supplier performance, regional stability, and total landed cost analysis.
• Supplier Relationship Management: Monitor monthly scorecards (KPIs) covering quality, on-time delivery, and cost; use these insights to improve supplier performance and manage key partnerships.
• Financial Accountability: Responsible for meeting and exceeding monthly cost targets for defined categories; manage annual tooling budget and monthly reconciliation with Finance.
• Lifecycle Management: Oversee development lifecycles and mitigate calendar roadblocks to ensure on-time product readiness for PO placements.
• Process Innovation: Lead process-improvement efforts to streamline workflows, improve cross-functional communication, and reduce lead times/sample rounds.
• Leadership & Mentorship: Directly manage and mentor a Sourcing Manager, fostering a high-performance team environment and serving as a subject matter expert for the broader department.

EXPERIENCE

• 5+ years of relevant international sourcing, product development, or production experience.
• Experience owning and being responsible for a functional category.
• Overseas (preferably Asia) Sourcing experience, both direct and through third parties.
• Comfortable with high volume SKU counts in various stages of development and production.
• Technical knowledge of various manufacturing processes (e.g., injection molding, cut-and-sew, print packaging) is highly preferred.
• Direct people management.
• Confident being responsible for a defined area of COGS.

SKILLS & QUALIFICATIONS

• Track record of taking ownership and driving results.
• Proficient in Excel and PLM/product management systems, and Google.
• Both DTC + Retail experience are a plus.
• Cross-Functional leadership and relationship building.
• Excellent interpersonal and communication skills (both written and verbal).
• Ability to think creatively and utilize strong analytical, problem-solving skills.
• Ability to work independently and autonomously.

This position is a full-time salaried position. It is located on-site at our office in New York City or can be remote. We offer health insurance for both you and your pup, 401k, cold brew on tap, and a dog to pet anytime you wish. 

PAY TRANSPARENCY 

• The base salary range for this position is $120-150K
• This position is eligible for equity 

**This compensation range is based on BARKs good faith estimate as of the date of this posting and may be modified in the future. Actual pay for this position will depend on a variety of variables including location, travel, internal equity, experience, education, skills and expertise.

About the role:

We’re looking for a Forward Deployed Engineer to drive new-customer activation across our product lines. This person will own the front of our GTM funnel—the moments between a developer’s first API call and their first month of production traffic—proactively reaching out as usage ramps, debugging deep into customer code when a deal stalls on a technical blocker, tuning model configurations to fit each use case, and stewarding leads through the security, paperwork, and architecture decisions it takes to get to consistent production usage.

This person should have a strong software-engineering background paired with the instincts of a great seller, being equal parts engineer and quota-carrier, and be deeply interested in the developer experience of building with voice AI.

This is a cross-functional role that requires partnership with our Sales, Support, Product, and Engineering teams. You’ll be willing to wear many hats, passionate about unblocking customers, and excited to operate with high energy across many concurrent leads with expansive ownership.

What You’ll Do:

• Own a portfolio of in-flight leads across AssemblyAI’s product lines, driving them from first API call to consistent production usage against a quarterly new-customer goal.
• Reach out proactively the moment a developer’s usage ramps, diagnosing what’s blocking them from scaling and removing it before they go quiet.
• Read unfamiliar customer codebases quickly and ship working patches alongside their engineers, debugging real-time audio, WebSocket, and latency issues directly in their service.
• Tune model configurations for each use case—end-of-turn detection, keyterms, language coverage, async vs. real-time—and translate the tradeoffs to technical and non-technical stakeholders alike.
• Run discovery and architecture conversations about customer use cases, knowing when to push back and when to lean in.
• Steward technical wins through to commercial close: DPAs, MSAs, security reviews, stakeholder mapping, and multi-threading the buying team.
• Hand off graduated accounts cleanly with the context and written history required for a smooth transition.
• Aggregate lead feedback into structured signals for Product and Engineering, making sure the self-serve experience improves measurably because of the patterns you surface.
• Build internal tooling—agents, dashboard, AI workflows—that help the team operate ahead of the wave as lead volume grows.

What You’ll Need:

• 2+ years of relevant experience as a software engineer, forward-deployed engineer, sales engineer, solutions architect, technical account manager, or similar customer-facing engineering role.
• Strong hands-on engineering skills—comfortable reading an unfamiliar Python or JavaScript/Node service, finding the bug, and writing the patch.
• Working fluency with real-time and streaming protocols, including WebSockets, audio pipelines, and latency budgets.
• Track record of carrying a number—net new customers, activation rate, expansion ARR, or similar—and consistently hitting it.
• Excellent written and verbal communication skills. You’ll be the primary face of AssemblyAI in hundreds of customer Slack channels, email threads, and in-person or virtual meetings concurrently.
• Aggressive use of AI tooling in your own workflow (Claude Code, Cursor, Devin, custom agents); bonus if you’ve built or shipped your own.
• High sense of urgency and ownership, with the ability to manage multiple concurrent deals and context-switch frequently.
• Prior experience with voice AI, ASR, speech-to-text, telephony, or audio infrastructure is a plus.

Pay Transparency:

AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer.

Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team. The range shared below represents a general expectation for the posted position. However, we are open to considering candidates who may fall above or below the outlined experience level—in those cases, we will communicate any adjustments to the expected salary range.

The range provided applies to candidates located in the United States. For candidates outside of the U.S., compensation ranges may differ; any adjustments will be communicated throughout the interview process.

Salary range: $150,000 - 200,000 OTE

The expected total compensation for this role is listed above (including base salary and commission). Our total compensation package includes competitive equity grants, 100% employer-paid benefits, and working alongside the team in our San Francisco or New York City office. A 401k match up to 4% is offered to all US-based full time team members.

This role requires a hybrid schedule and will be based in our New York, NY office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

The Points Guy is the leading authority on travel, loyalty and smart spending, reaching millions across editorial, email, video and social platforms. Partnerships content is a core driver of our business, translating our trusted voice into high-impact storytelling for some of the most recognized brands in travel, finance and beyond.

As we scale our partnerships business, we are looking for a Director of Partnerships Content to lead a best-in-class content engine that drives both revenue and brand authority.

This is a high-impact, high-ownership director role responsible for defining and scaling TPG’s partnerships content strategy across pre-sale and post-sale, and across editorial, email, video and social platforms.

You will operate as both:

• A strategic leader shaping how TPG wins and grows partnerships
• An operator building the systems and standards needed to execute at scale

This role sits at the center of Editorial, Video, Social, Email, Sales, Marketing and Analytics, and is accountable for driving revenue through premium, high-performing and durable content programs.

For The Points Guy website click here. Curious how The Points Guy fits into Red Ventures? Click here.

What You’ll Do:

• Own the Partnerships Content Strategy (Pre-Sale + Post-Sale)
  • Lead the development of best-in-class partnership content concepts for RFPs and proactive pitches that materially improve win rates.
  • Build a clear, differentiated POV on partnership content at TPG—what we do better than anyone else, and how we scale it.
  • Design modular, repeatable content frameworks and packages that unlock efficiency and revenue growth.
  • Partner with Sales leadership to shape category strategy, pricing logic and packaging.
• Drive Revenue Through Content
  • Be directly accountable for how content contributes to:
    • Deal conversion
    • Campaign performance
    • Partner retention and upsell
  • Ensure every program is designed with a clear performance hypothesis and success metrics.
  • Identify and unlock new monetization opportunities across formats (editorial, video, social, email, tentpoles).
• Lead End-to-End Execution at a High Bar
  • Oversee the execution of integrated partnership content programs across:
    • Written (features, guides, integrations)
    • Social (platform-native, short-form, creator-led)
    • Video (YouTube, premium, long-form)
  • Set and enforce a premium creative standard—what “great” looks like at TPG.
  • Ensure all work is:
    • Audience-first
    • On-brand
    • Platform-native
    • Commercially effective
  • Build scalable workflows that enable high output without sacrificing quality.
• Be a Cross-Functional Leader
  • Act as the primary connector between Sales and Content, ensuring alignment without compromising editorial integrity.
  • Partner closely with:
    • Editorial & Email leadership (voice, standards, integration points)
    • Video & Social (formats, talent, distribution)
    • Analytics (measurement, optimization)
    • Marketing (amplification, audience growth)
  • Navigate tradeoffs and make decisions that balance revenue, audience trust and operational feasibility.
• Guide the Client Experience at the Highest Level
  • Serve as a trusted partner to key clients, especially on high-value deals.
  • Lead concept presentations and guide clients through creative decisions with authority.
  • Elevate TPG’s reputation as a premium branded content partner, not just a media vendor.
• Build Systems, Not Just Campaigns
  • Create the infrastructure needed to scale:
    • Playbooks
    • Templates
    • Creative frameworks
    • Production workflows
  • Identify bottlenecks and proactively solve for speed, efficiency and quality.
  • Establish a test-and-learn culture across formats and platforms.
• Lead and Develop Talent
  • Mentor and elevate team members across partnerships content, social, video, and written production.
  • Set a high bar for creative thinking, execution and accountability.
  • Help build the next generation of leaders within the partnerships content function.

What We’re Looking For:

• 8–12+ years of experience in partnership content, media, agency or integrated marketing, with clear progression into leadership roles.
• Proven track record of driving revenue through content, not just producing it.
• Deep experience working on pre-sale/RFP strategy and winning competitive deals.
• Strong editorial and creative instincts across written, video and social formats.
• Demonstrated ability to operate at both strategic and executional levels.
• Comfortable leading in ambiguous, fast-moving environments and making high-stakes decisions.
• Exceptional cross-functional operator who can influence without direct authority.
• Confident, polished and credible in client-facing environments, including senior stakeholders.
• Highly structured thinker who can build systems that scale, not just one-off solutions.
• Experience in travel, finance or performance-driven media is a plus—but not required.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• New York City Total Cash Compensation Range: $150,000 - $180,000 per year + annual bonus

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#LI-DH1
#TPG

The Property Manager leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements.

Essential Duties and Responsibilities:

• Ensure that services are provided consistent with policies, procedures, and regulations as well as contractual obligations and standards.
• Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
• Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Direct and control preparation, and delivery, of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
• Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions, and other encumbrances that drive decision making and asset value.
• Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.
• Coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; craft, deliver, and communicate an effective tenant care program that maximizes tenant retention.
• Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
• Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
• Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning.; contract for, and coordinate, vendors.
• Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
• Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree (BA/BS) preferred; minimum of 3-5 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
• Real Estate License required where mandatory by local regulation; CPM or RPA professional designation or candidacy preferred
• Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred
• Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives
• Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare or draft recommendations for cost/benefit propositions, ROI analysis, and other business proposals
• Strong organizational skills that deliver timely results and influence team productivity
• Ability to comprehend, analyze, and interpret complex documents and problems involving several options; advanced analytical and quantitative skills required
• Fundamental leadership experience or significant collaborative contributions within a high functioning team
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Strong organizational skills with an inquisitive and entrepreneurial mindset
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

Who You Are:

The Procurement Manager leads Galaxy’s owner‑furnished (OFCI) procurement program for large‑scale data center development. You are accountable for planning, sourcing, contracting, and managing delivery for long‑lead equipment and technical service packages that directly impact critical‑path project schedules. You partner closely with Construction, Project Management, Operations, Engineering, and Finance to ensure Galaxy procures the right materials and services at the right time, with the right commercial terms—delivering outcomes better, faster, and cheaper.

You bring experience managing complex or long‑lead hardware procurement, understand critical‑path project delivery, and operate with a strong customer‑service mindset when supporting internal stakeholders.

What You’ll Do:

1. Requirements & Planning

• Collaborate with Engineering, Project Management, and Operations to define early procurement requirements for OFCI equipment and service packages.
• Develop category and sourcing strategies aligned to schedule risk, cost drivers, and technical requirements.
• Translate technical specifications into clear scopes of work, commercial requirements, and procurement schedules.

1. Strategic Sourcing & RFP Management

• Lead vendor prequalification, competitive sourcing events, and RFP/RFQ development for long‑lead equipment and construction‑adjacent service packages.
• Manage bid processes, analyze commercial and technical proposals, and perform total cost of ownership evaluations.
• Negotiate pricing, delivery schedules, risk allocations, and commercial terms that support project objectives.
• Prepare award recommendations and decision‑support materials for leadership review.

1. Contracting & Order Execution

• Support contract drafting and terms negotiation in partnership with Legal and technical stakeholders.
• Create and manage purchase orders, change orders, and contract amendments throughout the project lifecycle.
• Ensure contractual requirements align with specifications, schedule expectations, and budget assumptions.

1. Delivery Management & Supplier Performance

• Monitor production, logistics, and delivery of long‑lead equipment, proactively identifying risks to cost or schedule.
• Track supplier capacity, manufacturing constraints, and broader market conditions to inform early‑warning risk mitigation strategies.
• Support supplier onboarding, performance evaluation, KPI/SLA tracking, and issue resolution.
• Build and maintain strong supplier relationships across critical equipment and service categories.

1. Documentation, Reporting & Compliance

• Maintain accurate procurement documentation, commercial logs, delivery trackers, and risk registers.
• Prepare recurring reporting on cost, lead times, supplier performance, market trends, and critical procurement milestones.
• Ensure compliance with Galaxy’s P2P policies, internal controls, and audit requirements.
• Contribute to continuous improvement by identifying opportunities to improve procurement processes and deliver results better, faster, and more efficiently.

What We’re Looking For:

• Bachelor’s degree in Integrated Supply Chain Management, Procurement Business, Engineering, Project Management, or a related field.
• 2+ years of procurement experience supporting hyperscale, hardware, energy, utilities, industrial, or mission‑critical construction projects.
• Experience purchasing long‑lead equipment (e.g., electrical gear, mechanical systems, generators, switchgear, cooling systems) or complex construction service packages.
• Demonstrated ability to negotiate complex technical and schedule‑critical contracts.
• Strong understanding of procurement best practices, including competitive sourcing, bid evaluation, supplier performance metrics, and RFP development.
• Excellent communication and analytical skills with the ability to distill complex technical and commercial information into clear, actionable recommendations.
• Strong customer‑service orientation with the ability to partner closely with stakeholders in a fast‑paced, high‑growth environment.

Bonus Points:

• Experience leveraging procure‑to‑pay systems such as Ramp, Workday, Coupa, or SAP Ariba.
• Professional certifications (ASCM, CSCP, PMP, or similar).

What We Offer:

• Competitive base salary and discretionary bonus
• Flexible Time Off (i.e. unlimited paid vacation days)
• Company paid Holidays (11)
• Company paid sick leave
• Company-paid health and protective benefits for employees, partners, and other dependents
• 3% 401(k) company contribution
• Generous paid Parental Leave
• Free virtual coaching and counseling sessions through Headspace 
• Opportunities to learn about the Crypto industry
• Free daily snacks in-office
• Smart, entrepreneurial, and fun colleagues
• Employee Resource Groups

Apply now and join us on our mission to engineer a new economic paradigm.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

Metropolitan Commercial Bank (the “Bank”) is seeking a VP-level AI/ML Engineer to deploy AI solutions at enterprise scale, with a strong emphasis on Large Language Model (LLM) applications and modern MLOps & AIOps practices. This role sits at the intersection of data science and software engineering, reporting to the manager of the IT Application Development and Support team and working closely with the Chief Artificial Intelligence Officer, transforming innovative AI prototypes into robust, scalable production systems. The AI/ML Engineer will lead the deployment of high-impact AI capabilities (e.g., generative AI systems, personalization engines, automation tools) and ensure scalable AI platforms that deliver real-world value. The role also includes designing, constructing, and maintaining the Bank’s AIOps solution, with Snowflake as the primary ML platform (e.g., Snowpark Python, UDFs/UDTFs, Tasks/Streams, and Snowflake-native ML).

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Essential Functions & Responsibilities 

Production Architecture & AIOps

• Establish and enforce architecture standards for production AI systems, including data pipelines, model serving infrastructure, and real-time inference services.
• Implement AIOps/MLOps pipelines for CI/CD of ML models, model governance, monitoring, and lifecycle management.
• Design and maintain scalable software applications with integrated AI/ML capabilities.
• Develop software architecture and design patterns to ensure performance and scalability.
• Write clean, maintainable code in general-purpose programming languages (Python, Java, C, C++, Go).
• Implement and manage data pipelines for preprocessing and transforming data for AI/ML models.
• Integrate AI/ML models into production environments and optimize for reliability and scalability.
• Apply Site Reliability Engineering (SRE) principles and implement monitoring and alerting solutions.
• Conduct code reviews and provide technical guidance to junior developers.
• Stay current with advancements in software engineering and AI/ML technologies.
• Adhere to agile and lean software development best practices.
• Thoroughly document all developed models and processes according to relevant policies and standards.
• Support the production environment by either resolving technical or functional issues, in line with the procedures defined by the Bank.

Cross-Functional Collaboration

• Partner with data scientists, AI scientists, product managers, data engineers, DevOps, and business stakeholders to operationalize AI algorithms.
• Mentor or train teams and coordinate between research-oriented AI scientists and engineering teams to continuously improve models with production feedback.

Scaling & Performance

• Ensure AI solutions perform at scale, handling thousands of daily inferences with low latency and high reliability.
• Optimize model serving using techniques like model compression, caching, and hardware acceleration.

Implement robust monitoring and alerting for model performance to detect and address degradation (e.g., drift, latency issues).

Qualifications & Skills:

• 6+ years of experience
• Master’s or PhD in a relevant field (Computer Science, Software Engineering,  Machine Learning, Data Science, Statistics, etc.) is strongly preferred, especially with research or thesis work related to AI/ML
• LLM & GenAI Mastery: Expert in building and deploying LLM-based applications using RAG, prompt engineering, and vector databases. Skilled in LLMOps tools (LangChain, LlamaIndex) and fine-tuning models for enterprise use, including agent-based architectures.
• MLOps & Cloud Infrastructure: Proficient in cloud ML platforms (AWS, GCP, Azure) and MLOps workflows. Uses Docker, Kubernetes, and IaC tools (Terraform, CloudFormation) for scalable deployments. Experienced in CI/CD, real-time inference, GPU optimization, and ML observability (Prometheus, Grafana, MLflow).
• Full-Stack Development: Capable of building end-to-end AI solutions, from front-end (React) to back-end APIs (Flask, FastAPI, Node.js). Skilled in integrating ML models with databases (SQL, NoSQL) and delivering seamless user experiences through robust software engineering.
• Proficient in Python (pandas, scikit-learn), deep learning (PyTorch/TensorFlow/Keras), NLP/LLMs, LangChain, embeddings/vector search, and classic ML.
• Experienced with Snowflake-native ML (Snowpark Python, UDFs/UDTFs, Tasks/Streams).
• Competent in data engineering (SQL, ETL/pipelines, Spark/PySpark) and handling large structured/unstructured datasets.
• Strong understanding of AI/ML algorithms, application architecture, and design patterns.
• Excellent problem-solving, analytical, communication, and collaboration skills.

Preferred Qualifications & Skills

• Financial services domain experience (fraud risk, AML, underwriting, or commercial/treasury analytics).
• Hands-on experience with Snowflake ML/Snowpark (Python), Tasks/Streams, secure external functions, and feature management/registry tooling.
• Familiarity with fairness toolkits, XAI frameworks, and preparing models for validation, audit, or regulatory exams.
• Knowledge of SR 23‑4 (third‑party risk), NYC Local Law 144 (AEDT), NYDFS Part 500 (cyber).
• Ability to work in a constantly evolving environment.
• Excellent written and verbal communication skills.
• Strong listening and teaching abilities.
• Demonstrated analytical, troubleshooting, and problem-solving skills.
• Quick learner of new technologies.
• Self-directed with strong technology and communication skills.
• Ability to synthesize multiple sources of information and understand the broader operational context of the Bank.
• Collaborative team player with a practical and creative approach in a dynamic work environment.
• Ability to handle ambiguity, multitask, and adapt quickly to changing priorities.

Potential Salary: $130,000 - $200,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

Under the supervision of Associate Legal Counsel - Litigation, the Senior Paralegal - Legal Service of Process and Discovery serves as the senior operational and subject‑matter lead for the Bank’s end‑to‑end handling of legal process and supports most discovery matters. This role is responsible for managing and owning the intake, tracking, response and resolution of legal documents served on the Bank including subpoenas, levies, garnishments, restraining notices, discovery requests, and document preservation and production obligations. The role also serves as the Bank’s internal lead, under the supervision and guidance of the Associate Legal Counsel, for discovery and e‑discovery operations, including litigation holds, data collection, review coordination, and productions, using Relativity and similar e‑discovery platforms. This position requires hands‑on expertise, the ability to work independently, and the judgment to escalate risk appropriately. The Senior Paralegal is expected to produce high‑quality work product, exercise discretion in sensitive matters, and lead a team responsible for high‑volume, deadline‑driven legal process.

This position requires a detail-oriented professional with a strong understanding of legal procedures and the ability to efficiently handle a high volume of complex deadline-oriented legal documents. The Senior Paralegal will lead efforts to restructure the existing processes to improve efficiency, transparency and workflow accountability. The Senior Paralegal leads efforts including but not limited to coordinating with governmental proponents of process, responding to subpoena requests, drafting written correspondence, and preserving records and other evidence. The position requires a demonstrated mastery of legal process and discovery lifecycle, from intake through final resolution, document management systems and research, and organizational skills. This position will report to the Associate Legal Counsel and will also work closely with the General Counsel, and other Legal Department attorneys and professionals.

The Senior Paralegal is expected to interface regularly with various lines of business and support functions to collect, review and produce discoverable information, in compliance with the Federal and State Rules of Civil and Criminal Procedure, as well as the Federal Right to Financial Privacy.

Standard 4-day in-office requirement, 1 day remote (of your choosing and subject to manager's approval)

Essential Functions & Responsibilities

Legal Process & Discovery Leadership

• Working closely with in-house Counsel, lead the restructuring of the existing intake process and workflows to improve operational efficiency.
• Develop and implement standardized procedures for intake, tracking and resolution.
• Establish clear accountability, reporting, and follow-up mechanisms across the workflow.
• Own and manage the Bank’s legal process and discovery lifecycle, from intake through final resolution.
• Serve as the primary point of contact for subpoenas, levies, garnishments, restraining notices, court orders, discovery demands, and related regulatory or judicial requests.
• Independently assess scope, timing, risk, and escalation requirements for complex or high‑exposure matters.
• Ensure responses comply with applicable federal and state rules of civil and criminal procedure, banking privacy laws, and the Right to Financial Privacy Act.

eDiscovery & Discovery Management (Senior‑Level)

• Support discovery and e‑discovery efforts, including litigation holds, data preservation, document collection, review coordination, and production.
• Administer and manage Relativity, including workspace setup, user permissions, searches, tagging, quality control, and production workflows.
• Coordinate with IT, Records Management, internal stakeholders, and together with the Associate Legal Counsel, outside counsel on defensible collection and production strategies.
• Maintain defensible audit trails and documentation for discovery decisions and productions.
• Identify and mitigate discovery‑related risk, burden, and cost.

Team Oversight & Process Management

• Provide day‑to‑day oversight of employees handling legal process matters, including subpoenas, levies, garnishments, restraining notices, and discovery intake.
• Review the work product of team members to ensure accuracy, consistency, and timeliness.
• Establish quality‑control standards and review protocols for outgoing responses and productions.
• Serve as the escalation point for complex questions, deficiencies, or missed deadlines.

Operational Restructuring & Continuous Improvement

• Design, implement, and maintain standardized procedures, controls, and workflows for legal process and discovery.
• Improve transparency, accountability, and reporting across the legal process function.
• Develop metrics, dashboards, and reporting to support this function.
• Support internal and external audits and regulatory examinations related to legal process and discovery.

Team Oversight & Process Management

• Provide day‑to‑day oversight of employees handling legal process matters, including subpoenas, levies, garnishments, restraining notices, and discovery intake.
• Review the work product of team members to ensure accuracy, consistency, and timeliness.
• Establish quality‑control standards and review protocols for outgoing responses and productions.
• Serve as the escalation point for complex questions, deficiencies, or missed deadlines.

Operational Restructuring & Continuous Improvement

• Design, implement, and maintain standardized procedures, controls, and workflows for legal process and discovery.
• Improve transparency, accountability, and reporting across the legal process function.
• Develop metrics, dashboards, and reporting to support this function.
• Support internal and external audits and regulatory examinations related to legal process and discovery.

Communication & Stakeholder Coordination

• Act as the primary liaison for legal process and discovery matters between Legal, internal business units, IT, Compliance, and in conjunction with in-house counsel, external parties, including courts, law enforcement, proponent counsel, and outside counsel.
• Draft, review, and manage correspondence and responses associated with legal process and discovery.
• Escalate sensitive, high‑risk, or novel matters as appropriate.

Qualifications & Skills:

• Minimum 6-10 years of progressively senior experience handling law firm or bank legal process and discovery matters.
• Demonstrated senior‑level experience overseeing subpoenas, levies, garnishments, restraining notices, and discovery responses in a financial institution or similarly regulated environment.
• Hands‑on experience with Relativity required (administrative and reviewer‑level experience).
• Prior experience supervising or leading a team in a legal process or discovery function strongly required.
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Preferred Qualifications & Skills

• Expert understanding of subpoenas, garnishments, levies, restraining notices, and discovery obligations applicable to financial institutions.
• Demonstrated ability to work independently, exercise sound judgment, and produce polished, attorney‑ready work product.
• Advanced proficiency in e‑discovery platforms, including Relativity.
• Strong leadership presence with the ability to oversee, correct, and elevate team performance.
• Excellent written, verbal, and organizational skills.
• Ability to manage competing deadlines in a high‑volume, risk‑sensitive environment.
• Proficiency in using Excel, e-discovery platforms, Safari SOP or similar legal process management system.
• Excellent document management skills with attention to detail and accuracy.

Potential Salary: $125,000 - $150,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

The Vice President, Allowance for Credit Losses (“ACL”) with strong technical expertise, and proven capabilities in model risk management, financial reporting, and data management, will be responsible for developing, maintaining, and enhancing the Bank’s Allowance for Credit Loss framework in compliance with US GAAP and regulatory guidance (e.g., SR 11-7). This position provides exposure to MCB’s Finance function and Management Committee governing the ACL. The VP will be expected to meaningfully contribute to projects and tasks while working closely with teams across the Bank including Accounting, Treasury, Credit Risk, Enterprise Risk, Internal Audit. Specific responsibilities include the continuous evaluation and monitoring of the suitability  of the Bank’s third party ACL models, as well as managing the quarterly production cycle that involves  data collection, analyzing and challenging key inputs and quarterly results, preparing results for presentation to management committees, peer analysis, and documentation of internal controls. 

The successful candidate for this role will be a proactive and analytical individual with a solid understanding of risk management principles, excellent communication skills, and the ability to work collaboratively in a dynamic environment. This role reports to the Finance, Financial Reporting Manager and will be based in New York City.

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Essential Functions & Responsibilities 

• Manage the quarterly CECL ACL process including maintaining production schedule, data collection, monitoring vendor model updates and macroeconomic forecasts, analyzing and challenging quarterly results, preparing results for presentation to executive management, and documentation of internal controls.
• Prepare the CECL Committee materials including documentation of meeting minutes.
• Maintain CECL analysis & reporting spreadsheets and assist in enhancing reporting processes and automation.
• Manage the creation and maintenance of the ACL Policy and desktop procedures.
• Perform continuous evaluation and monitoring of the suitability  of the Bank’s third party ACL models. Perform peer analysis and monitor CECL assumptions and key credit quality metrics.
• Ensure compliance with SR 11-7, CECL, and other regulatory guidance.
• Interface with model risk validation, internal and external auditors, and regulators performing reviews and control testing over the CECL Allowance process.
• Prepare ad hoc financial analyses and reports as needed to support decision-making.

Qualifications & Skills:

• Bachelor’s degree in Finance, Accounting, Economics, Statistics, Data Science, or related field. Master’s degree a plus.
• 10+ years of relevant financial services experience within a bank or consulting firm.
• Overall understanding of finance and US GAAP accounting principles.
• Financial modeling, analytical, and organizational skills, with keen attention to detail.
• Excellent verbal and written communication skills; and presentation skills, desired.
• Proficient in Microsoft Office focus on Excel, Word & PowerPoint.
• Experience with S&P Global Capital IQ database preferred.
• Knowledge of Federal Reserve and other regulatory agency ACL modelling requirements.
• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Potential Salary: $200,000 - $230,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At Scale, our mission is to develop reliable AI systems for the world’s most important decisions. The Public Sector team is at the forefront of this mission, partnering with government agencies to deploy mission-critical agentic solutions. 

Role Overview

The Public Sector GenAI T&E Product Manager will be a high-horsepower technical leader, defining the vision and owning the roadmap for our evaluation capabilities. This role requires thriving in unscripted, high-stakes environments, as you will be the primary owner for the T&E tech stack—the robust infrastructure required to continuously measure, improve, and prove the superiority and sustained performance of our agentic applications.

Traversing multiple engineering organizations across Scale, you will identify bottlenecks, distill technical friction into actionable plans, and drive execution. You will work across Scale’s commercial and public sector teams to define requirements, ensuring our evaluation services are robust enough for the most demanding government use cases. Key objectives include refining the tech stack that allows ML teams to hillclimb, and surfacing critical performance information to stakeholders.  

Minimum Qualifications (Quantifiable)

• Engineering Depth: 3+ years of experience in software engineering, systems architecture, or highly technical program management. You must be able to read code, understand system architecture, and participate in technical design reviews alongside engineering teams.
• Evaluation Systems Expertise: Proven experience designing, owning the roadmap for, or operating the infrastructure required to continuously measure, improve, and show the performance of AI applications. 
• Problem Distillation: Demonstrated experience taking a vaguely defined problem (e.g., "our evaluation cycles are too slow") and delivering a technical roadmap, resource requirements, and measurable success metrics within a narrow time window.
• Ambiguity Management: Proven track record of taking a project from "stalled/undefined" to "shipped" in a high-pressure environment. You can point to at least two instances where you inherited a failing project and saw it through to production.
• Cross-Functional Leadership: Led multiple projects that required direct alignment between at least three distinct engineering organizations (e.g., Infrastructure, ML Research, and Product).
• Operational Execution: Experience using technical project management frameworks (e.g., Linear) to provide consistent weekly reporting on delivery velocity and blockers to executive stakeholders.

Preferred Qualifications (Nice to Haves)

• Security Clearance: Active Secret, Top Secret, or TS/SCI clearance.
• GenAI Implementation: Practical experience developing or evaluating features built specifically on LLMs, RAG, or autonomous agent workflows.
• Technical Rigor: Advanced degree in Computer Science, Engineering, or a related field.
• Public Sector Expertise: 2+ years of experience working with DoD, IC, or Civil agencies on mission-critical software deployments.

Role Summary

Scale is accelerating the development of AI across the world's most important organizations. The Forward Deployed PM is the person who makes enterprise deployments succeed from the product side — embedded with customers, shaping real production outcomes, and translating messy operational reality into high-signal input for the core platform.

This is not a roadmap PM, a CSM, or a solutions engineer. The FDPM owns product outcomes inside a portfolio of enterprise accounts: earning deep trust with senior customer stakeholders, driving deployments to production, identifying where the product is the bottleneck vs. execution, and feeding durable, specific signal back to the platform team. The best FDPMs have shipped products into large organizations and can tell the difference between a customer's stated request, their actual problem, and what the platform should do.

What You'll Do

• Own product outcomes for our highest impact enterprise accounts. You are the accountable PM for product delivery and customer value.
• Build trusted advisory relationships with VP/C-level buyers and senior technical leads. Become the reliable escalation point on the Scale side before issues surface externally.
• Drive deployments from contract to production. You have done this before for large organizations. You know what 'production-ready' actually means and you close the gap.
• Translate real customer workflows, friction, and priorities into high-signal product input for core platform teams. Not requirements docs — specific, evidence-backed product perspective with tradeoffs articulated.
• Distinguish where the product is the constraint from where execution, integration, or change management is. Drive each type of blocker to resolution through the right channel.
• Partner closely with FDEs so the account runs as a coordinated team, not a set of parallel workstreams.
• Identify and develop expansion opportunities grounded in demonstrated customer value 
• Represent customer reality to platform and leadership with enough credibility that it changes decisions.

What We're Looking For

Core Competencies

• Enterprise deployment ownership: has driven AI/ML or complex software products from contract to production at scale, with real integration, real security constraints, real change management.
• Product judgment in the field: translates customer reality into product direction, not just feature requests; can say no credibly and explain why.
• Customer trust-building: earns and maintains trust with demanding senior stakeholders over multi-quarter engagements; manages conflict without eroding the relationship.
• Technical translation: bridges the gap between customer engineering teams and Scale platform engineers; does not relay messages, adds interpretation.
• Operating in ambiguity: creates structure where there is none; makes decisions with incomplete information; does not wait for fully defined requirements.
• Clear, precise communication: adjusts for audience (exec vs. engineer vs. PM); writes and speaks at the right level of detail; does not over-explain or under-explain.

Must-Have Qualifications

• 6+ years in product management, technical program management, or a customer-facing product ownership role.
• Demonstrated record of shipping products or platform capabilities into large organizations — not pilots or proofs-of-concept. You can name the customer, the scale, the integration, and what production actually looked like.
• Extreme ownership and follow-through: closes loops without reminders, drives outcomes across teams without formal authority, holds self and others to commitments.
• Comfortable operating with senior customer stakeholders (VP/C-level) and senior engineers simultaneously; credible presence in high-stakes rooms on both sides.
• Strong judgment under pressure: makes good calls quickly with incomplete information, knows when to escalate vs. resolve, does not generate thrash.
• Technical fluency sufficient to hold a real conversation with a platform engineer about architectural tradeoffs — not deep coding, but genuine comprehension of how systems work in production.

Preferred Qualifications

• Direct experience with AI/ML platform products — data labeling, RLHF, fine-tuning workflows, or model evaluation pipelines.
• Experience in a startup or early-stage environment where process didn't exist and had to be created.
• Prior forward-deployed or embedded role (consulting, field PM, solutions engineering with ownership).

About Scale AI

Scale AI is the data foundation for AI, helping organizations build and deploy reliable production AI applications. We partner with leading enterprises and government organizations to accelerate their AI initiatives through our data annotation platform, generative AI solutions, and enterprise AI capabilities.

Role Overview

As a Forward Deployed AI Engineering Manager on our Enterprise team, you'll be the technical bridge between Scale AI's cutting-edge AI capabilities and our most strategic customers. You'll work with enterprise clients to understand their unique challenges, lead a team that architects specific AI solutions, and ensure successful deployment and adoption of AI systems in production environments.

This is a Management role that combines deep engineering and AI expertise, leading a team, and working on customer-facing problems. You'll work directly with customer engineering teams to integrate AI into their critical workflows.

Key Responsibilities

Customer Integration & Deployment

• Partner directly with enterprise customers to understand their technical infrastructure, data pipelines, and business requirements
• Design and implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs)
• Build robust data connectors and ETL pipelines to ingest, process, and prepare customer data for AI workflows
• Deploy and configure AI models and agents within customer security and compliance boundaries

AI Agent Development

• Develop production-grade AI agents tailored to customer use cases across domains like customer support, data analysis, content generation, and workflow automation
• Architect multi-agent systems that orchestrate between different models, tools, and data sources
• Implement evaluation frameworks to measure agent performance and iterate toward business objectives
• Design human-in-the-loop workflows and feedback mechanisms for continuous agent improvement

Prompt Engineering & Optimization

• Create sophisticated prompt engineering strategies optimized for customer-specific domains and data
• Build and maintain prompt libraries, templates, and best practices for customer use cases
• Conduct systematic prompt experimentation and A/B testing to improve model outputs
• Implement RAG (Retrieval Augmented Generation) systems and fine-tuning pipelines where appropriate

Leadership & Collaboration

• Serve as the Engineering Manager and technical point of contact for strategic enterprise accounts
• Lead a team that is collaborating with customer data scientists, ML engineers, and software developers to ensure smooth integration
• Work closely with Scale's product and engineering teams to translate customer needs into product improvements
• Document technical architectures, integration patterns, and best practices

Problem Solving & Innovation

• Debug complex technical issues across the entire stack, from data pipelines to model outputs
• Rapidly prototype solutions to unblock customers and prove out new use cases
• Stay current on the latest AI/ML research and tools, bringing innovative approaches to customer problems
• Identify opportunities for productization based on common customer patterns

Required Qualifications

• 5+ years of software engineering experience with 2+ yrs of  Management experience with strong fundamentals in data structures, algorithms, and system design
• Production Python expertise with experience in modern ML/AI frameworks (e.g., LangChain, LlamaIndex, HuggingFace, OpenAI API)
• Experience with cloud platforms (AWS, GCP, or Azure) and modern data infrastructure
• Strong problem-solving skills with the ability to navigate ambiguous requirements and rapidly iterate toward solutions
• Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical audiences

Preferred Qualifications

Agent Development Wiz

• Deep understanding of LLMs including prompting techniques, embeddings, and RAG architectures
• Experience building and deploying AI agents or autonomous systems in production
• Knowledge of vector databases and semantic search systems
• Contributions to open-source AI/ML projects

Infrastructure Guru

• Experience with containerization (Docker, Kubernetes) and CI/CD pipelines
• Experience using Terraform, Bicep, or other Infrastructure as Code (IaC) tools
• Previous work in a devops, platform, or infra role
• Familiarity with enterprise security, compliance, and governance requirements (SOC 2, GDPR, HIPAA)

Customer Product Whisperer

• Proven ability to work with customers in a technical consulting, solutions engineering, or product engineering role
• Domain expertise in verticals like finance, healthcare, government, or manufacturing
• Experience with technical enablement or teaching programs

Sample Projects

The following are some examples of the types of projects we’ve worked on with customers. All of these projects leverage customer data, integrate directly into customers’ existing systems, and are deployed on their infrastructure.

Deep Research for Due Diligence

For a global professional services firm, we developed a sophisticated deep research agent to assist in due diligence. This agent employs a multi-agent architecture for robust fact-checking, integrates several internal MCP tools, and processes complex, unstructured data sources. This solution reliably saves employees hundreds of hours weekly.

Churn Prediction

Working with a TelCo organization, we built a model utilizing customer data to predict churn likelihood. The system then curates personalized offers based on this prediction. This model was integrated into a "next best action" copilot, enabling call center agents to proactively surface relevant offers to customers, leading to a significant reduction in churn.

Data Extraction Voice Agent

We partnered with a healthcare organization to create a lifelike voice agent and avatar designed to gather unstructured health information from patients. Engineered for low latency, the agent adeptly manages conversational flow, adheres to safety guardrails, and efficiently handles data extraction. This automation saves the organization's nurses hundreds of hours each week.

Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We’re looking for a hands-on Field Engineering Manager on the front lines leading a team of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers. This role is ideal for someone who thrives in technical environments, enjoys managing teams while staying close to the code, and wants to work on meaningful problems that impact real world operations across the U.S. government. 

Field Engineers are software engineering generalists who enjoy working with clients directly, taking ambiguous requirements and issues, and quickly designing and building production-grade solutions in close collaboration with the Product, Engineering, and Delivery teams. Field Engineers are experts on Scale's products and codebase, and have general technical knowledge on GenAI systems, APIs, networking, and data engineering. Field Engineers are strong relationship builders, great project managers, and always fun to work with. You’ll play a critical role in delivering technical solutions—all while helping your team grow and execute.

You’ll split your time between technical planning and execution (50%) and people management and team development (50%), leading a team of 6-8 engineers. You’ll work cross-functionally with product, engineering, security, and delivery teams to ensure our engineering efforts meet complex federal compliance, security, and performance needs.

Day to day:

• 50% Field engineering - customer engagement, technical development and delivery 
• 50% Managing a growing team

You will:

• Recruit a high-performing engineering team. 
• Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of customer facing engineers working on Generative AI projects. 
• Collaborating with cross-functional teams to define, design, and execute strategic roadmap based on customer needs.
• Work directly with customers to understand their problems and translate those into custom workflows within Scale’s platform.
• Be open to ~25% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• Lead end-to-end technical delivery of custom workflows from scoping to development to testing to implementation
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• 5+ years of full-time engineering experience, post-graduation.
• 2+ years of prior engineering management or equivalent experience and previously managed an engineering team.
• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
• Prior experience developing with Python and JavaScript, or other modern software languages. 
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus.
• Linux experience: Understanding of shell scripting, operating systems, etc.
• Networking experience: Understanding of networking technologies, configuration  (ports, protocols, etc) is a plus.
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles.
• Understand unique DoD and USG constraints when it comes to technology.

At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations.

About Data Engine

Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI.

About our AgentOps team: 

The vision for the AgentOps team is to build the best Agent Development Platform in the AI Industry.

Agent Development is in its nascent stages in a rapidly changing industry, with limited tooling making it hard for agent developers to manage agent lifecycles. As a team that has a front-row seat to what Enterprise customers need and want, we want to build an opinionated but flexible platform for all Agent operations ("AgentOps"), including building, deploying, monitoring, evaluating and improving agents to solve customer needs.

With the AI industry currently moving towards RL workflows that need verifiable rewards, we further want to gear this platform towards knowledge capture that create compounding effects to make Agents more effective and capable. We want to create a virtuous data flywheel where agents built using this platform see continuous performance improvements and increase customer value over time.

We are a rapidly growing team with ambitious goals, and are looking for motivated individuals to join us to make an impact in a green-field domain.

Responsibilities:

• Manage the engineering team and drive technical delivery
• Comfortable working cross functionally, whether that be internal or external customers
• Work across the entire product lifecycle from conceptualization through production
• Build features end-to-end: back-end, system design, debugging and testing
• Deliver experiments at a high velocity and level of quality to engage our customers
• Influence the culture, values, and processes of a growing engineering team
• Inspire and mentor engineers
• Collaborating with cross-functional teams to define, design, and ship new product features and experiences

Requirements:

• At least 5 years of relevant experience and at least 2 years of experience managing engineers is preferred
• Proven success in leading, managing, and developing high-performing Engineering teams
• Expertise in identifying product engagement patterns and trends for large scale consumer products
• Track record of shipping high-quality products and features at scale
• Desire to work in a very fast-paced environment
• Ability to turn business and product ideas into engineering solutions
• Excellent problem-solving skills, and be able to work independently or as part of a team.
• Excited to join a dynamic, hybrid team in either San Francisco or New York City.

We are seeking a highly technical Security Engineer to join our Product Security team. This role is integral to ensuring the security and integrity of our products and services. You will conduct in-depth code reviews, implement security best practices, and influence the overall security strategy. Your expertise in TypeScript, Python, AWS, CI/CD, SAST, DAST, and terraform orchestration will be crucial in identifying and mitigating potential security vulnerabilities. You will also structure complex problems, diagnose root causes independently, and clearly explain the mechanics and significance of security vulnerabilities, including their exploitability and potential impact.

You will:

• Leverage broad product security expertise to build and maintain software tooling that secures every layer of the modern AI/ML software ecosystem.
• Conduct in-depth code reviews to identify and remediate security vulnerabilities.
• Evaluate and enhance the security of our product offerings, through RFC and service review.
• Implement and maintain CI/CD pipelines with a strong focus on security.
• Perform Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) to identify vulnerabilities in production code.
• Utilize terraform orchestration to ensure secure and efficient infrastructure management.
• Guide engineering teams to build robust long-term solutions that consider security and privacy. 
• Clearly explain the mechanics and significance of security vulnerabilities, including their exploitability and potential impact.
• Influence the security strategy and direction of the team, advocating for best practices and continuous improvement.

Ideally, you’d have:

• Demonstrated ability to drive multi-month security initiatives independently, from problem definition through execution, without requiring significant direction.
• Proven experience as a Security Engineer with a focus on product security.
• Proficiency in NodeJS, TypeScript, Python, and/or Kubernetes.
• Strong understanding of modern Javascript application design.
• Production experience operating and securing AWS infrastructure at scale.
• Hands-on experience with SAST and DAST tools and methodologies.
• Familiarity with terraform orchestration for infrastructure management.
• You can structure complex problems and diagnose root causes independently, providing actionable insights without requiring manager input.
• Excellent communication skills, with the ability to clearly present technical concepts and their implications to both technical and non-technical stakeholders.
• Demonstrated ability to influence security strategies and drive improvements within a team.
• Relevant security certifications (e.g., CISSP, CEH, OSCP) are a plus.

Scale AI accelerates AI development by providing high-quality training data and infrastructure. We work with leading organizations to solve complex problems, enabling them to build transformative AI models. Join our team to shape the future of AI and push the boundaries of innovation.

We are looking for a versatile Senior Motion Designer to join the Brand Studio at Scale AI. This is an exciting opportunity to help evolve Scale's brand, creating dynamic visual narratives for brand storytelling, translating creative direction into animated content and videos across a wide range of initiatives, including marketing campaigns, events, creative content development, and cross-functional collaborations. The ideal candidate is scrappy, thrives in a fast-paced, dynamic environment, is willing to experiment, and has exceptionally strong design fundamentals.

You will:

• Creative Execution: Lead the end-to-end production of high-fidelity motion graphics, from initial concept to final rendering and delivery
• Experimental R&D: Dedicate time to research and development of new design concepts, experimenting with emerging motion trends and technologies to keep the brand at the forefront of the AI industry
• Process Innovation: Develop and optimize motion workflows, including the integration of generative AI tools to improve team efficiency and output quality
• Design Excellence: Apply a high degree of taste and rigorous design fundamentals to all experimental work, ensuring that even the most "scrappy" or innovative explorations maintain brand integrity 
• Narrative Storytelling: Translate complex technical data and AI concepts into compelling visual narratives that resonate with both developer communities and executive stakeholders

Ideally you'd have:

• Experience: 5+ years of professional experience in motion design or creative production, ideally within a high-growth technology company, world-class agency, or culturally-defining brand
• Design Fundamentals: Exceptional command of typography, color theory, and composition
• Adaptability: Proven ability to thrive in "scrappy" and ambiguous environments, managing rapid-fire R&D alongside long-term strategic projects
• Collaborative Spirit: Experience working in multidisciplinary teams and a track record of fostering a culture of continuous learning and mentorship

Nice to haves:

• Experience in node based motion software such as TouchDesigner, Cavalry
• 3D software experience - Cinema 4D, Blender, or Houdini
• Generative AI tooling - Kling, Runway, Midjourney, Flora, Krea, etc. 
• Background in creative production
• Experience working with global teams and managing remote collaborations

Why Join Scale AI?

• Work on cutting-edge AI projects that shape the future of technology
• Join a talented, collaborative team that values creativity and innovation
• Competitive compensation and benefits

How to Apply

If you are excited about contributing to the future of AI and believe you have the skills and experience to excel as a Senior Motion Designer at Scale AI, we’d love to hear from you! Apply today with your resume and a brief cover letter.

Please note that in order to maintain integrity to our Scale titling philosophy, we do not internally use titles such as “senior,” but have levels to reflect seniority. Our Talent Acquisition team works closely with our employees to provide them the opportunity to grow their careers and demonstrate the scope of work in other ways aside from job titles. If you have further questions, please direct them to your recruiter and/or hiring manager, who can provide more insight.

Consumables Quality Manager

Location: Remote, East Coast

Department: Commercial, Consumable Operations

Status: Full-time, Exempt

Last Updated & Approved: 04/23/2026

THE COMPANY:

At PAX Labs we strive to enhance people’s lives through exceptional cannabis experiences. Our curated set of pure full flavor pods and award-winning devices make enjoying cannabis simple and safe. For more than a decade, we have created next-generation devices that deliver enduring quality and wellness benefits through innovations in design and technology, and remain trusted by millions of consumers nationwide. Our standards allow for the safest vaporization of cannabis on the market. We are passionate about increasing well-being and joy through the power of cannabis, and we are committed to advancing opportunity through supporting social justice, access and equity in the industry.

We are incredibly excited about the tremendous growth of the cannabis industry, inspired every day by how cannabis can change lives, and fortunate for our leading position in the space. Our culture is focused on putting the consumer first, making an impact together, and also having fun along the way!

SUMMARY

The Consumables Quality Manager will be responsible for the robust quality control and assurance program for all Pax consumable product lines. This role will support ongoing operations and product manufacturing by enforcing Pax quality standards with co-manufacturing partners, as well as working closely with leadership to continuously improve operations. This role will be responsible for creation and management of all operational documentation. This role will be remote, preference for EST, with routine travel to CA, CO, MA, NY, and NJ.

RESPONSIBILITIES

• Manage QA/QC program for Pax consumable product lines across 5+ states with 10+ production partners
• Responsible for all document control, technical writing, and development of Standard Operating Procedures (SOPs), Work Instructions, Batch Records, and any other operational documentation within Quality Management System
• Work closely with IT team to maintain and improve Quality Management System
• Train and develop partner Pax operators using SOPs, MBRs, and supporting documents for all new products and processes.
• Continuously monitor partner operational adherence to written procedures
• Identify all potential, serious, or chronic problems affecting product quality or compliance
• Perform RCA and CAPA for any non-conformance events, and manage the implementation of investigation findings
• Provide routine status updates and relevant information and priorities to the leadership and operations team

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

QUALIFICATIONS

• Undergraduate Degree 
• QMS experience preferred
• Previous experience designing, implementing, and maintaining QA/QC program
• Cannabis experience preferred; familiarity with CPG a plus
• Excellent oral and written communication skills with attention to detail
• Results driven, task oriented 
• Comfort with, and ability to operate at an aggressive, accelerated, iterative pace in a dynamic environment
• Excellent communication, project and time management, writing and presentation skills with the ability to confidently interact with senior management

COMPENSATION

In addition to the benefits above, this role has a pay range between $85,000 +120,000 + equity. This pay range represents what we believe, in good faith, this role will pay. The final pay will depend on many factors, including years and depth of experience, level, and location of the employee. We only expect to pay the top of the range in rare and exceptional circumstances, for candidates that far exceed the requirements and expectations of the position.

PAX VALUES

Put Consumers First - We are here to enhance their lives. We put their needs first in everything we do. We work together to deliver unique solutions for their benefit.

Build a Community - We are active and beneficial builders of a global community. We collaborate together to support sustainability, well-being and social equity efforts—both internally and externally—to establish cannabis as a force for good.

Innovate with Passion - We are passionate about enhancing the cannabis experience by making it positive, accessible and intuitive. We set the standards, innovate for consumers and find the yes as a team. 

Be the Solution and Collaborate - We work as a team to achieve winning outcomes, knowing we each individually are the solution, but can only succeed together.

Lead with Humility and Transparency - We stay open and humble in everything we do. We value learning from each other, and cultivate transparency in our culture and products.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.  

The Database Administration team, within the global infrastructure function, supports, administers, and secures QRT’s key database platforms. The team partners with users across the business to translate requirements into resilient, scalable solutions, ensuring that data platforms remain robust, performant, and aligned with QRT’s trading and research needs. 

Your Future Role within QRT 

• Administer and maintain PostgreSQL and SQL Server databases in a production environment 

• Support database projects covering administration, high availability, capacity planning, design, and data warehousing 

• Implement and monitor disaster recovery, backup, and performance tuning processes 

• Manage security, access, and permissions across environments 

• Collaborate with business and technology teams to design and deliver reliable database solutions 

• Contribute to the automation and scripting of database operations (e.g. PowerShell, Shell, Python, Ansible) 

• Assist with cloud database administration initiatives 

Your Present Skillset 

• 5+ years’ experience in production database administration for PostgreSQL and SQL Server 

• Knowledge of database monitoring, performance analysis, disaster recovery, and performance tuning 

• Proficiency in SQL, T-SQL, or PL/SQL for administration and development 

• Experience managing security and permissions across environments 

• Strong documentation, testing, and attention to detail 

• Organized, proactive, and collaborative team player 

• Experience with one or more of the following is a plus: ClickHouse, Snowflake, cloud database administration, scripting (PowerShell, Shell, Python, Ansible) 

Base salary range for this position is $130,000 to $180,000 per year. 

QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors. 

Your future role within QRT:

QRT are a rapidly growing hedge fund trading globally in competitive financial markets across Europe, the Middle East and Asia. As part of the next phase of development we are rolling out hardware platforms to accelerate our trading systems. FPGA development will be at the heart of many of these systems with a focus on high frequency trading. 

We are looking for talented hardware engineers with a track record of achievement in any domain. You may have experience of finance and trading, but it is not essential. You probably enjoy solving complex system problems where hardware and software come together to provide high performance solutions. We are looking for a range of experience from graduates through to senior engineers, so your achievements may be in academia or industry.

You will have the opportunity to work with the latest technologies and have your voice heard in this fast paced firm. Working with trading teams you will take ownership of:

• Translating trading ideas into the most appropriate solutions
• Develop RTL on the latest FPGAs with modern design flows
• Following through into production, analysing results and optimising

Your present skillset:

• A deep understanding of FPGA architecture leading to efficient designs
• Full lifecycle RTL development including automated verification
• Python scripting
• A working knowledge of C/C++ development
• An ability to see through complexity to identify simple solutions
• A realisation that good teamwork is essential to modern development

 
Base salary range for this position is $180,000 to $280,000 per year. 

QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors. 

Market Access is responsible for building and maintaining the cutting-edge technology systems that connect QRT to global financial markets, brokers, and third-party providers. These systems are critical for delivering real-time market data and executing orders with speed, reliability, and precision. By enabling our strategies and traders to operate seamlessly, the team plays a pivotal role in supporting QRT’s rapidly expanding business needs and ensuring we maintain our competitive edge through world-class trading technology.

Your future role within QRT 

• A key member of the development team building and enhancing low latency algorithmic trading strategies for QRT 

• Coverage of all aspects of the algorithmic trading strategy, including the exchange price feeds, financial indicators, market making algorithms, back-testing engine, tick data management, exchange simulators and trading gateways, as well as support of the production environment and the processes surrounding it 

• You will work closely with a range of investment management professionals including quantitative analysts/developers, traders and operations staff, in order to design and develop cutting edge systems to keep QRT’s business at the forefront of its field 
• Opportunity to contribute to quantitative research, although this is not the core focus of the role 

Your present skillset 

• Computer Science degree or equivalent 

• Essential you have a background in Linux / C+ low latency optimizations (5 years+ on low latency Linux development using C/C++, STL, Boost) 

• Experience designing and implementing multithreaded and distributed systems 

• Experience of front-office trading desk-aligned role is an advantage 

• Good knowledge of distributed network architecture 

• Good knowledge of Equities and Futures asset classes highly desirable 

• Familiar with low level optimization techniques on x86/64 platform 

• Familiar with Linux / GCC development toolchain and Linux Red Hat distribution 

• Knowledge of market data feed handlers and execution gateways highly desirable 

• A background in Linux kernel, FPGA and Network card offloading will also be advantageous 

 
Base salary range for this position is $180,000 to $300,000 per year. 

QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT:

• Your core objective will be to provide high-touch user support to the global QRT team which trades across all the major EMEA and US markets.
• Provide prompt user support for investigations & resolution of any system issues impacting front office trading flows.
• Liaise with internal and external teams on a day-to-day basis to provide effective management of the QRT trading infrastructure, resolving issues through to completion.
• Support trading platforms on different OS environments – Windows & Linux (Manual trading application, Algorithmic trading platforms, Exchange/FIX connectivity system, and Risk systems).
• Ensure all trading components are up and running before the start of each trading day and support the release management process ensuring stability of the production environment.
• Provide maintenance and support of static databases and supporting processes.
• Develop tools to continuously improve our ability to monitor the trading environment.
• Evening/weekend support requirements (normally through remote access).

Your present skillset:

• >2yrs of Bash, Command Dos, Powershell or Python scripting experience is essential.
• Minimum 3yrs in a support role.
• Excellent problem solving and highly effective business analytics capabilities required.
• Must have a keen focus on ownership of issues and commitment to resolving them.
• Excellent written and oral communication skills are essential.
• Expert windows desktop and server administration experience is essential.
• High level of Linux OS experience is essential.
• Expert relational database skills (in order of preference: SQL Server, Postgres) are essential.
• Experience of managing the expectations of Front Office traders and senior management is desirable.
• Knowledge of Equities, Futures, Commodities and FX asset classes is an advantage.
• Knowledge of market data feed handlers and execution feeds is an advantage.
• Knowledge of market-making/liquidity provision and algorithmic trading is an advantage.

Base salary range for this position is $150,000 to $220,000 per year. 

QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT:

• The successful candidate will join the Production Management team based in New York, providing high-touch support to the QRT trading desks and Risk managers with a dedicated focus on Risk and PnL systems.  
• QRT trades across all major EMEA and US markets, and this role sits at the intersection of technology and front office operations. 
• You will be the primary point of contact for the investigation and resolution of issues impacting real-time risk monitoring, daily PnL figures, and trade / positions reconciliation.  
• You will work closely with traders, quants, and finance teams to ensure the integrity and availability of risk and PnL data throughout the trading day and at end of day. You will also liaise with internal development, quant research, and external counterparties to maintain a stable and accurate production environment. 

Your present skillset:

• Real-time risk support: Monitor and support intraday risk systems, ensuring live Greeks, exposure, and limit utilisation data are accurate and available to the front office throughout the trading day 
• PnL production and reconciliation: Own the end-of-day PnL process, including identification and resolution of breaks between trader flash PnL and official finance PnL 
• Trade and position reconciliation: Investigate and resolve position breaks between internal systems, prime brokers, and exchange/clearing houses 
• Market data integrity: Ensure pricing and reference data feeds (EOD prices, vol surfaces, yield curves) used in risk and PnL calculations are correct and complete 
• Explain PnL attribution: Work with traders and quants to explain PnL moves by decomposing into risk factors (delta, gamma, vega, theta, etc.) 
• System availability: Ensure all risk and PnL components are operational before the start of each trading session; manage morning health checks and sign-off processes 
• Incident management: Lead investigation and resolution of risk or PnL discrepancies, communicating clearly with traders and senior management under time pressure 
• Process improvement: Develop scripts and tools to automate reconciliation, monitoring, and alerting workflows to reduce manual effort and improve accuracy 
• Release management: Support the deployment of risk system and PnL platform releases, validating output integrity before and after changes 
• Evening/weekend support: Provide on-call coverage for critical end-of-day and start-of-day processes, normally via remote access 

Essential 

• Minimum 2 years in a risk, PnL, or quantitative support role within a trading firm, hedge fund, or investment bank
• Strong understanding of risk metrics: delta, gamma, vega, theta, DV01, and portfolio-level exposure aggregation 
• Hands-on experience with PnL production workflows, including flash vs. official PnL reconciliation and attribution 
• Familiarity with financial instruments across at least two asset classes (Equities, Futures, Commodities, FX, Fixed Income)  
• Strong relational database skills – able to query and investigate data independently (SQL Server or Postgres preferred) 
• ~1 year of scripting experience in Python, Bash, or PowerShell for automation and investigation tooling 
• Excellent analytical and problem-solving skills with a methodical approach to root cause analysis 
• Strong written and oral communication skills – able to explain technical issues clearly to traders and senior stakeholders 
• High sense of ownership: proactive in following issues through to resolution without being chased 

Base salary range for this position is $150,000 to $220,000 per year. 

QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.

Lonely Planet is seeking a talented and creative Visual & Motion Designer to join our team. This role will be responsible for creating compelling static and motion graphics to support print and digital content, including partnerships and advertising materials, social media graphics, marketing collateral and event materials. The designer will report to the Principal Visual Designer and collaborate closely with the Product, Partnerships, Editorial, and Marketing teams across the organization.

For the Lonely Planet website click here. Curious how Lonely Planet fits into Red Ventures? Click here.

What You’ll Do:

• Develop creative across go-to-market, sponsorship, and out-of-home marketing initiatives
• Concept, design, and animate motion assets for campaigns, brand content, pitches, and live events
• Design high-impact email campaigns and social media assets, including grid posts, carousels, stories, and short-form motion
• Create client-facing pitch decks, strategy visuals, and presentation materials that clearly articulate ideas and value
• Translate static brand systems into cohesive, expressive motion frameworks across digital, video, and presentation formats
• Contribute to the development of scalable motion principles and lightweight guidelines aligned with the Lonely Planet brand system
• Interpret brand and campaign briefs into compelling visual narratives that drive engagement and conversion
• Ensure consistency, craft, and quality across all static and motion touchpoints while pushing creative boundaries within brand guidelines

What we're Looking For:

• Bachelor’s degree in Graphic Design, Visual Communications, or a related field
• At least 3 years of professional design experience across digital and print media, with demonstrated experience creating motion or animated content
• Experience creating graphics for social media, email marketing, web, print and promotional materials
• Experience creating motion assets for presentations, social and digital campaigns
• Proven experience preparing files for both digital publication and professional print production
• Proficiency in Adobe Creative Suite, including InDesign, Illustrator and Photoshop - strong working knowledge of After Effects for motion design and animation
• Proficiency in Figma
• Experience working within established brand guidelines and developing new visual and motion assets as needed

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $80,000 – $100,000 per year

*New York City Total Cash Compensation Range: $ 80,000– $120,000 per year 

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#LP
#li-sf1

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

More about the role:

The Contracts Manager sits within the Finance function and plays a critical, cross-functional role supporting the review, negotiation, and execution of client and vendor contracts across the organization. This role partners closely with different internal stakeholders across the organization including Business Development, Client Leadership/Account Teams, and Finance to ensure that contracts are commercially sound, operationally feasible, and aligned with agency risk standards.

This position is not a legal role but operates at the center of contracting activity, interpreting contract language, identifying risks, and guiding internal teams. The role also serves as a key triage point for determining when escalation to WPP Legal is required.

This hire represents a critical expansion of a growing contracts capability within the organization and requires the ability to operate across both sides of the contracting equation, as a service provider to clients and as a procurer of vendor services (e.g., production partners, photographers, etc.).

This role can be based in any major East Coast city though New York is preferred. 

What you'll do:

Contract Review & Negotiation

• Review, redline, and negotiate client contracts and vendor agreements, including MSAs, SOWs, and related documents
• Translate contractual language into clear business implications for non-legal stakeholders
• Identify and mitigate risks related to scope, budgets, IP ownership, indemnification, confidentiality, data privacy, and termination terms
• Ensure alignment between contractual terms, pricing structures, and operational delivery

Commercial & Financial Validation

• Analyze scopes of work and associated budgets to ensure accuracy and consistency
• Flag discrepancies, gaps, or inconsistencies in financial or contractual terms
• Validate that work scopes align appropriately with master agreements and governing terms

Cross-Functional Partnership

• Serve as a key partner including Finance, Account Teams, and Business Development throughout the contracting lifecycle
• Provide guidance to internal stakeholders who may lack contract expertise
• Act as a central hub connecting finance, client teams, privacy, and information security

• Support internal teams by preparing clear escalation summaries

Process, Training & Enablement

• Maintain templates, playbooks, and contracting guidelines
• Educate internal teams on contract fundamentals and best practices
• Expand awareness and adoption of the contracts function across the organization
• Recommend process improvements to increase efficiency and deal velocity

Experience that contributes to success:

• 5–7+ years of experience reviewing and negotiating contracts (agency experience preferred but not required)
• Strong foundational understanding of:
• Contract structures (MSAs, SOWs, amendments)
• How scopes roll up into governing agreements
• Demonstrated ability to:
• Redline contracts confidently and accurately
• Identify inconsistencies, risks, and missing information
• Ask probing, detail-oriented questions to clarify ambiguity
• Strong financial acumen, including ability to analyze budgets within scopes
• Exceptional attention to detail and highly organized working style
• Strong communication skills with ability to simplify complex contract terms
• Comfort working in a fast-paced, cross-functional environment

Preferred Qualifications

• Experience in a global agency or holding company environment
• Familiarity with both sell-side and buy-side negotiations
• Exposure to data privacy, IP, influencer, or digital/media-related contract terms
• Experience supporting RFPs

Burson is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

#LI-MG1

We are hiring a Senior Lead Engineer to manage the largely New York-based Storage Execution team. This is a hands-on leadership role for someone who is obsessed with customer success, takes the responsibility of durably storing customer data seriously, and has strong empathy for both their team and our users.

About the Storage Execution team

The Storage Execution team sits at the heart of MongoDB’s Replicated Storage Services (RSS). We own the core transactional read/write path on each node, across both today’s storage engine and a next‑generation cloud-native storage architecture. Our work determines how correct and performant MongoDB is for customers running mission-critical production workloads.

The team’s responsibilities include:

• Defining and maintaining the internal collection and index APIs used by Replication, Query and Catalog modules, and commands for local reads and writes, plus the transaction and durability primitives that govern visibility, conflict resolution and crash recovery.  
• Integrating the next generation of MongoDB’s storage architecture into the server in a way that is predictable for other teams, scales with cloud elasticity, and preserves the performance and safety of the classic configuration.  
• Owning index builds and schema‑level storage operations (build/rebuild, cleanup, resumability) and ensuring they behave well for large, highly available clusters running write-heavy workloads.  
• Building validation, diagnostics, and storage‑focused test infrastructure to catch durability issues early and keep the system trustworthy at scale.  
• Partnering with neighboring teams on flow control, prioritization and load-shedding to stay within resource limits, protecting durability and availability at the cluster level without starving critical operations.

What you’ll do

• Lead, grow and manage a New York–based team of 8 to 10 engineers; ensure clear expectations, high standards, and healthy, sustainable execution
• Own the team’s roadmap across durability, availability, performance, and developer productivity, in partnership with RSS leadership and Product Management
• Manage customer escalations involving storage behavior and durability; work directly with Support, Atlas, and other server teams to reproduce, root‑cause, and resolve issues
• Drive process and tooling improvements that raise engineering velocity and code quality (e.g., ownership, review expectations, HELP/BF practices)
• Partner closely with Replication, Query, Sharding, Catalog & Routing, Storage Engines, and Atlas teams on cross‑team features such as the new storage architecture, availability improvements, and workload management
• Represent Storage Execution in planning, staffing, and calibration; make thoughtful tradeoffs between near‑term deliverables, longer‑term availability gaps, and platform investments

Candidate profile

• 8+ years building, debugging, and tuning distributed and/or highly concurrent systems software (databases, storage engines, filesystems, or similar)
• 2+ years managing engineers directly, including hiring, performance management, and coaching across a range of levels
• Strong proficiency in at least one compiled, statically-typed language such as C++, Rust, or Go; prior C++ and systems programming experience is a plus
• Deep understanding of durability, availability, and performance tradeoffs in distributed systems; experience with replication, consensus, storage engines, or transactional systems is highly desirable
• Demonstrated customer obsession: direct experience working with demanding customers (or Support/Cloud) on complex incidents and turning them into clear, outcome‑oriented recommendations
• Proven ability to develop people: mentoring and promoting engineers, managing underperformance directly, and building high‑engagement teams with low regretted attrition
• Comfortable leading multi‑quarter initiatives with multiple stakeholders and using written documents to align teams on design, scope, and tradeoffs
• Able and willing to work from the New York City office most days, alongside the engineers you lead

Success measures

In three months, you have:

• Built strong relationships with your team and key partner teams
• Taken over team ceremonies, short‑term planning, and on‑call/HELP/BF responsibilities
• Co‑led at least one active project and shipped one concrete process improvement

In six to twelve months, you have:

• Led at least one cross‑team initiative in availability, durability, or developer velocity
• Delivered a multi‑quarter project with clear impact on durability/availability or team throughput
• Built a bench of engineers ready for increased scope and, over time, leadership roles

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273391152

The Team

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.

The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model.

This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, remotely in the United States region, or our European office in Dublin.

Responsibilities

• Contribute to developing and maintaining a scalable and secure runtime environment on top of Kubernetes that supports product needs across MongoDB
• Provide internal support for our Kubernetes ecosystem, partnering with engineering teams to help them solve domain-specific problems
• Participate in a 24/7 on-call rotation to resolve critical issues
• Prioritize blameless post-mortems and dedicate engineering time to systemic fixes, ensuring you aren’t paged for the same issue twice

You may be a good fit if you

• Have 6+ years of experience in software development and operating distributed systems
• Are proficient in Go, Python, or a similar language, with a strong commitment to code quality and testing practices (writing unit, integration, and E2E tests)
• Have deep experience using and extending containerization technologies, preferably Kubernetes
• Have a solid understanding of Linux operating system internals and networking concepts (e.g., filesystems, TCP/IP, DNS, TLS)
• Possess a customer focused mindset, treating internal developers as your primary users
• Have strong operational ownership, including a track record of debugging complex production issues and driving them to resolution
• Prefer automation over manual processes ("allergic to ops work")
• We are a small team of software engineers with a strong bias toward building software solutions to eliminate toil

Strong candidates may also have experience with

• Designing and implementing secure, multi-tenant runtime environments from first principles
• Proficiency with Kubernetes ecosystem tools such as Helm, Kustomize, Gatekeeper, Kyverno, and CRDs/Operators, CRI, CSI
• Expertise in cloud infrastructure platforms, including AWS, GCP, or Azure
• Proficiency in provisioning infrastructure using tools like Terraform, Crossplane, and AWS Controllers for Kubernetes (ACK)
• Advanced Linux systems internals and networking concepts specifically relevant to containers, such as namespaces and cgroups

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426182

Atlas Growth is a cloud engineering group whose mission is to guide customers through their app development journey—from cluster configuration, data modeling and load testing, to running a production workload at scale. We use an in-house experiments platform which helps us validate our features quickly, releasing only the work that positively impacts our customers. Our engineers participate in cross-functional “squads” with product, design, analytics, and research focusing on a single metric (e.g. retention). Our engineering team is part of a larger Atlas Core Engineering org, building foundational elements of MongoDB’s developer data platform.

Atlas Growth 2 builds customer-facing features in Atlas and sits alongside other Growth engineering teams. Recent projects include an AI Chatbot for cluster creation, a recommendation system that offers tips for better database performance, and a pricing page designed to optimize conversion rates.

This position is based in our New York City office and open to our “Flexible” or “In Office” working models.

Role Overview

Atlas Growth 2 seeks a Senior Software Engineer. Senior engineers lead complex projects, provide mentorship to teammates, and shape the technical direction of our team. They are expected to proactively suggest and implement improvements to our product, processes, and infrastructure, in addition to leading their projects.

Candidate Profile

• 6+ years of software engineering experience
• Fluency in TypeScript and JavaScript
• Proficiency in Java, Go, C++/C, or a similar compiled language
• Experience writing database queries and indexes—either document-based or relational
• Experience writing and reviewing technical specs 
• Interest in A/B testing or product design
• Familiarity with Kubernetes and container architecture
• Track record of designing, releasing, and monitoring highly complex features
• Experience with on call rotations

Expectations

• Contribute readable, well-tested, and debuggable code
• Work closely with product management to assess feasibility of upcoming projects and guide long-term roadmap of customer-facing features
• Write scope and technical spec docs for large projects assigned by your manager. Lead small working groups of two or three engineers for these projects
• Provide well-reasoned, thorough review of the team’s code and technical documentation
• Take ownership of a particular domain and make a plan to improve that area
• Offer informal mentorship to your peers
• Participate in our 24/7 on-call rotation shared across all Growth teams

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273369973

As a TPM for SRE, you will partner with SRE leaders and engineers to scale the platform that underpins all of MongoDB’s cloud products. You will drive program execution, strengthen production reliability practices, and coordinate cross-functional efforts across US and EMEA teams. Success in this role means smoother launches, clearer roadmaps, stronger reliability metrics and an SRE organization that's better-equipped to deliver predictability at scale. 

The role will be based out of our New York City office with a hybrid working model.

What You'll Do

• Drive Program Planning & Execution – Define program scope, milestones, and success criteria with SRE engineers and leaders. Manage dependencies across platform teams, keep work clearly tracked in Jira, and deliver on time
• Strengthen Production Reliability – Lead change management and launch readiness programs. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement
• Lead Cross-Functional Coordination – Align SRE with Security, Compliance, Cloud platform, and other engineering teams. Coordinate cross-team incident response, ensure clear follow-through, and build trust as the go-to driver of complex, multi-team efforts
• Build Scalable Systems & Processes – Design lightweight frameworks and communication patterns that help SRE deliver reliably at scale. Work yourself out of the "hero" role by leaving teams better-equipped to execute independently

Requirements

• 8+ years in technical program management, engineering management, or a comparable technical role partnering with software engineering teams
• Proven track record leading large-scale, cross-team platform initiatives through ambiguity and change
• Strong knowledge of production change management, software development lifecycle, and reliability metrics (SLOs, SLIs)
• Skilled at shaping roadmaps and managing dependencies
• Able to query and interpret metrics, logs, or other data sources to inform decisions and communicate risk
• Excellent communicator—clear, concise, and calm—across engineers, cross-functional partners, and executives
• Low-ego, highly collaborative, and motivated by ownership of hard problems end to end

Nice to Have

• Hands-on or close-partner experience with Kubernetes, cloud networking, or observability stacks (metrics, logs, tracing, alerting)
• Prior experience working with or alongside SRE teams
• Background in large-scale cloud infrastructure or platform engineering
• Familiarity with MongoDB Atlas or other modern cloud database platforms

Why This Role

This role puts MongoDB's values into practice. You'll own hard, ambiguous problems end to end. You'll build together with SRE, engineering, Security, and Compliance to co-create solutions that work across the organization. And you'll think big—scaling the platform and practices that power MongoDB's next phase of growth. You'll be in the critical path of high-impact projects, working with executive stakeholders, and supported to grow in your career.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 426078

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This posting is for Third Shift, in which your working hours would be 8pm-5am PST. There is a desired commitment to this shift though applicants must have the flexibility to work a more typical schedule (12pm-9pm PST) during their ramping period (between 6 to 9 months) before transitioning to Third shift.

Weekend Shift: We are looking to speak to candidates who are interested in working out of our West Coast offices under our flexible or remote working models, Monday to Friday for the first 6-9 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday to Sunday work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

What you need

We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.

It’s important for candidates to check off these boxes:

• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc)
• Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
• Experience building and maintaining complex mission-critical production database systems
• Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Experience analyzing issues holistically, from the application tier through the database, down to the storage
• Genuine desire to help people
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Bonus Points

• Experience managing large scale databases (e.g. RDBMS, NoSQL)
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators.

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273373874

This is a remote role however, you must be in the U.S. Eastern Time Zone.

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Sourcing Manager to join us.

About the Role

The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.

We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality.  Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.

Key Responsibilities:

• Vendor & Inventory Management
• Source, evaluate, and select suppliers for promotional products and branded merchandise. Build out our vendor network as the business scales.
• Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
• Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
• Build a vendor vetting process that aligns with business values.
• Maintain strong, long-term relationships with key suppliers and oversee quality control.
• Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.
• Ensure all items available to purchase across our vendors are accurately priced, stocked, and meet the quality standards of our clients.
• Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
• Procurement & Order Management
• Place orders with partner vendors & track production schedules.
• Oversee large or complex orders requiring multiple vendors or custom product development.
• Track team performance to ensure quarterly targets set by the leadership team are achieved.
• Collaborate with warehouse and logistics partners to streamline global fulfillment.
• Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.
• Process & Collaboration
• Provide guidance and support to production specialists.
• Lead continuous improvement initiatives in procurement & order management processes.
• Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.
  
  

About You:

• Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
• Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
• Strong understanding of design principles and ability to communicate them clearly
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
• Experience using CRM platforms such as Salesforce, Hubspot, or similar
• Highly organised, able to prioritise multiple workstreams across internal and external stakeholders
• Strong attention to detail and accuracy across orders, pricing, and fulfilment
• Able to manage workload effectively in a fast paced, high pressure environment
• Strong business acumen with a cost-conscious mindset
• Strong communication skills with a collaborative, team oriented approach

Perks & Benefits

• Competitive salary, stock options, and 401(k) matching program
• Dental, audio, visual, and life insurance
• Flexible PTO
• A super collaborative working culture populated by innovative, fun, and dedicated people

*Reachdesk believes a diverse team helps us achieve our mission faster, and we actively welcome applicants from all backgrounds. Compensation is based on standardized salary ranges by role, level, and location, benchmarked against similar-size companies. Final offers reflect a mix of factors including experience, skills, and role fit, and may vary from the listed range.

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