At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar is on the lookout for a passionate Developer Advocate to support our Creator Platform team, which includes the FiveM and RedM multiplayer modification platforms.

In this role, you will focus on improving the developer experience for our creators, including translating complex technical concepts into clear, accessible guides, tutorials, and API references to empower our worldwide community of creators and server owners to get the most out of our Creator Platforms. 

This is a full-time, permanent and in-office position based in Rockstar’s unique game development studio in the heart of London. 

WHAT WE DO

• The Rockstar Games Creator Platform Team delivers a technology platform that enables players to experience community created content on fully customised dedicated servers where creators can develop their own game modes and other modifications in a variety of scripting languages.
• We provide a curated digital storefront, the Cfx Marketplace, where talented GTAV and RDR2 creators can share and sell custom scripts, assets, and more.
• We produce developer documentation, tutorials, and learning resources that help our creator community understand our platform capabilities, APIs, and best practices.

RESPONSIBILITIES

• Drive the maturity of our developer experience, including clear and comprehensive developer documentation, getting-started guides, tutorials, how-to articles, and API references for the FiveM and RedM platforms.
• Evangelise the use of our Creator Platform tools and technology to ensure new and existing creators have a clear path to success on FiveM and RedM.
• Create step-by-step guides and templates that teach developers and creators how to build scripts, game modes, maps, props, and other content.
• Collaborate closely with Creator Platform engineering teams to understand new features, platform changes, and technical details, and translate them into creator-facing changelogs, release notes, and migration guides for Platform updates.
• Review and improve existing developer documentation for clarity, accuracy, and completeness, keeping it up to date as our Creator Platforms evolve.
• Advocate for the ongoing improvement of our developer experience through prioritised feedback from the creator community and our Developer Relations.
• Support the development of developer-oriented programs to grow the next generation of creators on our Platforms.

REQUIREMENTS

• 3+ years of experience in technical writing, developer documentation, or a related role, ideally in the gaming or software development industry.
• Demonstrated ability to explain complex technical concepts in clear, concise, and well-structured written content.
• Familiarity with at least one scripting or programming language (e.g., Lua, JavaScript/TypeScript, C#, or similar).
• Experience working with documentation tooling and platforms (e.g., Markdown, static site generators, wikis, or docs-as-code workflows).
• Strong technical comprehension, with the ability to quickly learn new technologies, APIs, and developer tools.
• Excellent writing and editing skills, with experience producing tutorials, API references, or developer guides.
• Ability to collaborate effectively with Engineering, Product Management, Developer Relations, and Community teams to gather information and ensure technical accuracy.
• Comfort working with version control systems (e.g., Git) and contributing to documentation repositories.
• A user-focused mindset, always considering the developer or creator audience when producing content.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Previous experience with the FiveM/RedM ecosystem, Grand Theft Auto modding, or similar game modding communities.
• Experience writing public-facing documentation for game engines, modding frameworks, or other relevant user-facing technologies.
• Experience producing video tutorials, interactive code samples, or other multimedia learning content.
• Understanding of creator workflows and asset pipelines in UGC or modding ecosystems.
• Experience contributing to or collaborating with open source projects and developer communities.

HOW TO APPLY

Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.  

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

#LI-BW1

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar is on the lookout for a passionate Developer Advocate to support our Creator Platform team, which includes the FiveM and RedM multiplayer modification platforms.

In this role, you will focus on improving the developer experience for our creators, including translating complex technical concepts into clear, accessible guides, tutorials, and API references to empower our worldwide community of creators and server owners to get the most out of our Creator Platforms. 

This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan. 

WHAT WE DO

• The Rockstar Games Creator Platform Team delivers a technology platform that enables players to experience community created content on fully customized dedicated servers where creators can develop their own game modes and other modifications in a variety of scripting languages.
• We provide a curated digital storefront, the Cfx Marketplace, where talented GTAV and RDR2 creators can share and sell custom scripts, assets, and more.
• We produce developer documentation, tutorials, and learning resources that help our creator community understand our platform capabilities, APIs, and best practices.

RESPONSIBILITIES

• Drive the maturity of our developer experience, including clear and comprehensive developer documentation, getting-started guides, tutorials, how-to articles, and API references for the FiveM and RedM platforms.
• Evangelize the use of our Creator Platform tools and technology to ensure new and existing creators have a clear path to success on FiveM and RedM.
• Create step-by-step guides and templates that teach developers and creators how to build scripts, game modes, maps, props, and other content.
• Collaborate closely with Creator Platform engineering teams to understand new features, platform changes, and technical details, and translate them into creator-facing changelogs, release notes, and migration guides for Platform updates.
• Review and improve existing developer documentation for clarity, accuracy, and completeness, keeping it up to date as our Creator Platforms evolve.
• Advocate for the ongoing improvement of our developer experience through prioritized feedback from the creator community and our Developer Relations.
• Support the development of developer-oriented programs to grow the next generation of creators on our Platforms.

REQUIREMENTS

• 3+ years of experience in technical writing, developer documentation, or a related role, ideally in the gaming or software development industry.
• Demonstrated ability to explain complex technical concepts in clear, concise, and well-structured written content.
• Familiarity with at least one scripting or programming language (e.g., Lua, JavaScript/TypeScript, C#, or similar).
• Experience working with documentation tooling and platforms (e.g., Markdown, static site generators, wikis, or docs-as-code workflows).
• Strong technical comprehension, with the ability to quickly learn new technologies, APIs, and developer tools.
• Excellent writing and editing skills, with experience producing tutorials, API references, or developer guides.
• Ability to collaborate effectively with Engineering, Product Management, Developer Relations, and Community teams to gather information and ensure technical accuracy.
• Comfort working with version control systems (e.g., Git) and contributing to documentation repositories.
• A user-focused mindset, always considering the developer or creator audience when producing content.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Previous experience with the FiveM/RedM ecosystem, Grand Theft Auto modding, or similar game modding communities.
• Experience writing public-facing documentation for game engines, modding frameworks, or other relevant user-facing technologies.
• Experience producing video tutorials, interactive code samples, or other multimedia learning content.
• Understanding of creator workflows and asset pipelines in UGC or modding ecosystems.
• Experience contributing to or collaborating with open source projects and developer communities.

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please notify your recruiter during the interview process.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

#LI-BW1

Who we are

About Privy

Our mission is to make privacy and user ownership the default online. We build simple, flexible developer tooling that make it easy to build products that put users first. By leveraging modern cryptography, we shift the status quo around digital ownership and protect the accounts and assets of millions of users.

Learn more about Privy: Privy and Stripe: Bringing crypto to everyone

Engineering at Privy is not just about writing world-class code. We create software that turns complex technical systems into delightful developer tools. We assemble tried-and-true primitives into intuitive, responsive APIs and beautiful interfaces. We believe in open-source work and transparency with our teammates and users. We encourage each other to think big, run experiments and follow our curiosity so we can build better tooling that lets developers shine and empower their users.

What you’ll do

We're looking for an exceptional Forward Deployed Engineer to join our team and be the primary technical owner for building out new capabilities with Privy's most important customers. In this role, you will combine technical expertise with a deep understanding of customer and business objectives to architect, develop, and deploy software features that address customers’ needs and evolve the capabilities of Privy’s core products. Customer obsession is a core part of Privy’s culture. You’ll work closely with fellow engineers, product, and business teams to ensure Privy's customers achieve their desired outcomes and are delighted by our products.

Responsibilities 

• Work directly with customers to understand their technical and operational objectives, scope requirements, and prototype and propose software solutions
• Design, code, and launch features that improve and innovate on Privy’s core product using tools like Typescript, React, and NextJS, and fully owning end-to-end development
• Drive product deployments, including configuration, testing, and troubleshooting
• Champion customer success, ensuring customer feedback and pain points are understood, prioritized, and pursued by the team
• Dive deep into customer codebases to understand product usage, friction points, and uncover opportunities for improvements
• Partner with internal stakeholders to continuously align product roadmap and strategy with customer needs and objectives

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of professional, hands on full-stack development experience with languages such as JavaScript, TypeScript, React, Python, Go, or Java
• Excel at rapid prototyping while maintaining appropriate quality standards
• Superb problem solving skills and ability to understand the product and business side of development (in other words, you see the big picture!)
• Experience building and owning features end-to-end
• Excellent ability to communicate and collaborate with both technical and non-technical stakeholders
• A passion for handling ambiguity and picking up new technologies, frameworks, and tools
• An entrepreneurial and high ownership mindset
• A desire for impact and a deep sense of urgency for your work

Preferred qualifications

• Written open-source developer tooling
• Published your work (code, presentations, papers, blog posts, etc.)
• Experience building web3 applications

Recorded Future provides intelligence that 1,500+ clients use to defend their people and networks from cybersecurity threats. We are looking for a Fraud Analyst to join our Threat Intelligence team! 

What You’ll Do:

• Conduct research on emerging cyber threats, adversary activity, and global threat trends
• Collect, analyze, and synthesize data from a variety of technical and open sources to produce actionable intelligence
• Support tracking of threat actor infrastructure, campaigns, and evolving tactics, techniques, and procedures (TTPs)
• Monitor and assess Chinese-language sources to identify relevant threat activity and insights
• Contribute to the production of high-quality intelligence reporting for internal and external stakeholders
• Assist in identifying and developing indicators and detection opportunities
• Collaborate with cross-functional teams, including other intelligence, engineering, and data science teams
• Continuously develop technical expertise and stay current on evolving threat landscapes and tradecraft

What You'll Bring:

• BA/BS or equivalent experience in Computer Science, Information Security, Intelligence, Security Studies, or a related field
• 1–2 years of experience in Threat Intelligence, Cybersecurity, or a related discipline (including internships or academic research)
• Foundational understanding of cyber threat analysis and intelligence methodologies
• Basic knowledge of networking concepts, including TCP/IP, DNS, and internet infrastructure
• Experience or familiarity with analyzing technical artifacts such as domains, IP addresses, and related metadata
• Familiarity with OSINT collection and analysis techniques
• Exposure to common CTI tools and workflows (e.g., Jupyter Notebook, Maltego, Elastic Stack, or similar platforms)
• Understanding of structured analytic techniques and frameworks such as MITRE ATT&CK, the Cyber Kill Chain, or the Diamond Model
• Strong analytical, problem-solving, and critical thinking skills
• Effective written and verbal communication skills, with the ability to convey technical concepts to diverse audiences
• Ability to work collaboratively in a fast-paced, globally distributed team environment

Required:

• Professional working proficiency in Chinese, with the ability to read, analyze, and synthesize native-language sources

Preferred Qualifications:

• Experience analyzing financially motivated cyber activity, including phishing, scams, or account compromise
• Basic scripting or programming experience (Python preferred) for data analysis or task automation
• Familiarity with underground ecosystems such as forums, marketplaces, or messaging platforms (e.g., Telegram)
• Understanding of payment systems, cryptocurrency usage, or fraud-related typologies
• Experience working with threat intelligence datasets or large-scale data analysis
• Exposure to detection development or identifying indicators of malicious or suspicious activity
• Working knowledge of Russian is a plus

The base salary range for this full-time position is $78,500-$117,500. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Do:

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring:

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

Preferred Qualifications:

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

#LI-Remote

The base salary range for this full-time position is $123,000-$184,000 . Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#Lemo

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a East Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Join Airtable as a Product Security Engineer and play a pivotal role in shaping the security of our rapidly evolving platform as we expand our AI and LLM-powered offerings. You will join the team responsible for safeguarding the application layer of Airtable’s platform.

You will partner closely with product engineering teams to build paved roads, frameworks, and automated controls that make the secure path the easy path for our engineering teams. You will help influence application security at scale, ensuring our products are secure by design.

What you'll do

• Develop self-service security frameworks and "paved roads" that allow engineering teams to ship secure code by default.
• Focus on automated guardrails for common vulnerabilities, while prioritizing deep-dive design reviews into complex business logic and data isolation issues (for example, multi-tenant isolation and authorization/permission bypasses) that automated tools cannot catch.
• Partner with product and engineering teams to review designs early, contribute to threat modeling for new features and complex initiatives, and provide clear, actionable security guidance.
• Research emerging threats and evolving best practices, specifically regarding AI and LLM safety, and implement controls to secure these workflows.
• Manage and evolve our approach to external penetration testing and bug bounties, driving remediation for findings and treating vulnerability management as an engineering problem.
• Contribute to the long-term roadmaps, metrics, and strategic planning for the security team.
• (Senior/Staff L5+) Lead complex threat modeling sessions for major product launches and define secure coding standards, and actively mentor other engineers to raise the technical security bar across the organization.

Who you are

• 4+ years of experience in product security or application security, with experience shipping production code. Please note this is not an early career position.
• You have a strong background in computer science or a related field, with proficiency in writing clean, maintainable code.
• You have deep familiarity with JavaScript or TypeScript, Node.js, and modern web application frameworks, and can reason about the security implications of systems built on them.
• You have hands-on experience securing LLM integrations and identifying prompt injection or data leakage risks.
• You are proficient in writing and reviewing code and treat security as an engineering problem to be solved with software, not just policies.
• You excel at communicating complex security risks to non-security stakeholders and enjoy collaborating cross-functionally to find solutions that balance security with engineering velocity.
• You are comfortable working in a fast-paced environment, navigating ambiguity, continuously learning about emerging threats and technologies, and contributing to long-term security strategy.

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

#LI-remote

Eulerity is an AI-native marketing automation platform. Our software runs paid advertising, social, listings, reputation, and call tracking for thousands of locations across enterprise franchises and SMB networks, executing autonomously across Google, Meta, Apple, and Microsoft. The Technical Operations team is the analytical engine that keeps that execution sharp.

We are hiring an intern to sit with this team for the summer.

Who we are looking for

This is not a marketing internship. We are looking for someone who is genuinely analytical. The kind of person who opens a messy dataset and gets curious instead of overwhelmed. Who enjoys figuring out why a number moved. Who can read a chunk of SQL or Python and follow what it does, even if they would not write it from scratch. Who would otherwise be heading toward an analyst seat at a consulting firm or a product role at a startup.

If you love spreadsheets, you will feel at home here. If you have ever built a model in Excel just to understand something better, even more so.

What you will actually do

You will work directly with our Technical Account Management and Analytics teams on the parts of campaign management that require thinking, not clicking. That includes:

• Diagnosing why specific campaigns are underperforming and proposing fixes grounded in the data.
• Building and refining Excel and Sheets models that our account teams use to make decisions.
• Auditing campaigns at scale, often across hundreds of locations for a single brand, and surfacing patterns no one else has noticed.
• Pulling, cleaning, and analyzing performance data from Google Ads, Meta, LinkedIn, and our internal platform.
• Helping operationalize new analytical workflows, including ones we are building on top of AI tooling.
• Contributing to internal projects that make our team faster and smarter.

You will not be writing ad copy or designing creative. You will be doing the analytical work that makes the campaigns actually perform.

What we want from you

• Current student or recent graduate, ideally with coursework in something quantitative. Economics, statistics, computer science, engineering, math, finance, or similar. A traditional marketing background is not what we are looking for here.
• Strong Excel chops. Comfort with pivot tables, lookups, conditional logic, and building models from scratch.
• Basic code literacy. You do not need to be a programmer, but you should be able to read SQL, Python, or JavaScript and roughly understand what it is doing.
• Comfort with AI tools as a daily part of how you work. We expect everyone here to use them aggressively and intelligently, and you should be the kind of person who already does.
• Sharp written communication. You can take a messy analysis and explain the takeaway in three sentences.
• Detail-oriented and self-directed. You catch things other people miss and you do not need to be told twice.

Logistics

• Summer 2026, with potential to extend based on performance.
• Hybrid out of our NYC office, 3 to 4 days per week in person.
• Minimum 20 hours per week, flexible schedule.
• $16 to $18 per hour.
• Lunch credits and unlimited snacks when in-office.
• Direct mentorship from senior operators on our team.

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IMPORTANT 🛑

PLEASE FILL THIS FORM TO COMPLETE YOUR APPLICATION 

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SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

SeatGeek has an ever-evolving product that's reshaping the way the ticketing industry works. You’ll join the team responsible for ensuring SeatGeek.com is fast, reliable, and delivering joy to all of our fans.

What you'll do

• Work with the SeatGeek design team and product managers to bring ideas to life to delight fans
• Bring a passion for product to mentor and grow web engineers across the organization
• Contribute to increasing the maturity of our front end tech strategy and stack

What you have

• 5+ years of professional experience in frontend software engineering, having led product initiatives end-to-end in recent years 
• TypeScript/JavaScript: You have an exceptional grasp of the language. You keep up with the latest spec and look for every opportunity to use new features. You're familiar with at least one modern framework and client side rendering technique. We use TypeScript, React, and Next.js to create our user interfaces, although specific knowledge of those is not a prerequisite.
• UI & Product Instincts: You have feelings about how a web page should look and feel, care about the nuances of how users will work with the product you're building, and aim to build inclusive and accessible experiences. We don't expect you to be a visual designer, but we're looking for someone who can build on the work of our experienced design team.
• Architecture and Performance optimization: You are comfortable going deeper into the stack to untangle caching inefficiencies, and troubleshoot across a wide array of distributed systems that make up a dynamic web application. You know how to use monitors and testing to know if changes improved or degraded the experience. You know how to architect for performance and maintainability.
• Adaptability: You have comfort working full stack in Python when needed to get things done.  You have some experience with design tools like Figma or Sketch. If you've never worked with any of these in your life but want to fearlessly dive in, please still apply.

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Typescript, Python
• Libraries / Frameworks: Next.js, React
• Infrastructure / Tools: AWS, K8s, Fastly, Datadog, Mixpanel, Eppo

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

About Hightouch

Hightouch is the modern AI platform for marketing and growth teams. Our AI agents reimagine marketing workflows, allowing marketers to create content, plan campaigns, and execute strategies with transformational velocity and performance.

Hightouch is a rare company built on the intersection of two fundamental technological shifts: advances in LLMs and agentic AI, and the creation and rapid adoption of cloud data warehouses like Snowflake and Databricks. Building on these tailwinds, we’ve become a leader in AI marketing and partner with industry leaders like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, and over 1000 others.

Our team focuses on making a meaningful impact for our customers. We approach challenges with first-principles thinking, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

About the Role

We are looking for a Staff AI Productivity Engineer to accelerate how our engineering organization works with AI coding tools. This is a hands-on technical role focused on building infrastructure, tooling, and documentation that makes AI agents dramatically more effective across our codebase.

AI tools are evolving rapidly, and we believe the companies that invest in making agents truly productive - not just available - will have a significant advantage. You'll own this problem end-to-end: from setting up cloud development environments where agents can run autonomously, to building MCP integrations that give agents access to our internal systems, to creating the documentation and context that helps agents understand how we build software.

You’ll have the hands-on acumen to do a lot of the heavy lifting yourself and the leadership skills to drive cross-team efforts to raise the bar everywhere. This role is a companion role to our Developer Productivity role but has a distinct focus: while Dev Productivity owns the build/test/deploy pipeline, you'll own the AI-assisted development experience. An exceptional candidate could wear both hats.

Some of the problems we’ll be working on include:

• Own the agentic development environment: Ensure agents can operate in independent cloud-based development environments, execute our full test suites, examine build results visually, etc
• Build our tooling integrations: Build MCP server integrations that connect our agents to the systems needed to build and debug software, such as CircleCI, Slack, Datadog, Github, etc
• Documentation and context: Own our repo-wide agents.md file and work with teams to ensure our library of agent guidance and skills is continually pushing the bar. Ensure our conventions and package structures are exposed in ways that agents can effectively use
• Enablement: Work with our engineers to understand where agents are struggling and address root causes such as better docs, tooling access, etc. Develop tooling for non-engineers to make simple visual updates to our application
• Serve as a “PM” for internal AI agents: Consistently keep us on the leading edge of AI productivity trends by staying abreast of what is state-of-the-art in industry and driving those improvements across Hightouch

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

Must have

• Strong software engineering fundamentals—you can dive into complex backend code and understand it quickly
• Deep hands-on experience with AI coding agents (Claude Code, Cursor, Copilot, Devin, or similar)
• Experience writing effective agent documentation, custom instructions, or context files that meaningfully improved agent output
• Track record of building developer tools or infrastructure that other engineers actually use
• Comfortable working across the stack: you'll touch CI/CD, cloud infrastructure, internal tooling, and application code

Nice to have

• Experience building or contributing to MCP servers or similar agent-tooling integrations
• Background in developer productivity, platform engineering, or developer experience roles
• Experience with our stack: TypeScript/JavaScript monorepos, Go, GraphQL
• You've set up sandboxed or containerized development environments at scale

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
• System Design Screen [45m]: Designing a data processing feature end-to-end
• AI Skills Interview [60m]: We’ll dive into how you leverage AI and how you’ve helped others do the same
• Hiring Manager Interview [45m]: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles
• System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical

About the Role

We are looking for a developer productivity engineer to take responsibility for our monorepo and the “path to production” for over 50 engineers pushing over 75 commits a day with continuous deployment to production. This presents an exciting challenge where you can apply your expertise in helping teams ship fast and safe to meaningfully improve the productivity of our engineering team. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base. Our monorepo is primarily Javascript/Typescript with some Go and Python. While the primary responsibility of this job is developer productivity, to fit in with the team and be productive in our codebase generally, strong computer science and development fundamentals will be required. As part of your onboarding, you’ll spend significant time writing and delivering features to gain empathy for the current dev flow.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.

Some of the problems we’ll be working on include:

• Own the build: You’ll be the single threaded owner for the build/test/deploy of our software and how each team fits into it
• Monorepo productivity: Detangle our build/test/deploy patterns so teams can move fast and not block each other. Investigate/implement a tool like turbo repo to speed builds and separate concerns
• Drive excellence in testing: We need to improve our top-down and team-level views into test coverage + support an ever growing matrix of data sources, data destinations, and enrichment patterns. An excellent engineer in this role will be able to “hold up a mirror” to our dev teams, helping each team understand where they have gaps
• Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base
• Operational excellence: Support an increase in our ability to catch issues before they reach production and respond quickly if they do

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

You’ve driven significant improvement in the productivity of a 50+ person development team by making high-leverage changes to their build/test/deploy processes. While you likely have some infra chops, this is not an infra role: you have strong development fundamentals and are comfortable driving framework-level improvements across multiple teams. This could take several forms:

• You’ve been a member of a developer-productivity team/function for an outstanding development team
• You’ve organically become “the build person” at a fast-growing startup and helped bring order to chaos
• You’ve personally delivered code that has improved cross-team metrics related to developer productivity (e.g., DORA metrics, coverage, etc)

In addition to any of the above, we’re looking for someone who can dive into feature code, including complicated backend code, as needed.

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
• System Design Screen: Designing a data processing feature end-to-end.
• Developer Productivity Skills Interview: We’ll dive into your experience making teams productive through a discussion of past projects and tooling you've used.
• Hiring Manager Interview: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

Who You Are

Not only do you have the broad, extensive knowledge of core software development technologies, but you also have a high level of empathy and the interpersonal skills to work cross-functionally in an organization. You can grasp and communicate complex concepts to both technical and non-technical audiences. Being able to see the bigger picture, you bring people together to effectively prioritize, craft, and achieve plans. 

As an Engineering Manager at Justworks, you will help build and oversee a team of software engineers as a player-coach. You are responsible for coordinating projects, setting priorities, and motivating engineers to create and maintain features for our customers. The role involves a mix of hands-on coding and a strong technical background, with a passion for mentoring and growing teams.

Your Success Profile

What You Will Work On

• Work with the Engineers, Design, and Product Managers to prioritize, schedule and execute projects so we can quickly develop and ship new features
• Partner with Product to define and execute the team’s long-term strategy and quarterly roadmap, including setting goals and measuring progress/success towards them
• Communicate and coordinate with other teams (inside and outside of engineering) to understand the requirements and opportunities for improvement
• Mentor engineers to help them grow their technical skills by fostering a culture of technical excellence, innovation and continuous learning 
• Provide guidance, both technical and non-technical, to direct reports
• Attract, hire, develop, and retain a high-performing team of engineers
• Help drive sound technical decision-making and lead technical conversations with other teams across Justworks
• Instill a sense of empathy in the team for our internal stakeholders to create better user experiences with an eye towards making workflows easier and more efficient
• Performs other related duties as assigned

How You Will Do Your Work

As an Engineering Manager, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:

Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.

Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.

Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.

Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 7+ years of experience of software engineering with a focus frontend focus
• Minimum of 1 year of experience managing a team of engineers
• Demonstrable experience prioritizing, crafting, and achieving plans
• Strong communication skills with ability to grasp and explain complex concepts to both technical and non-technical people
• High levels of empathy and interpersonal skills
• Mastery of JS/HTML/CSS and at least one framework such as React, Vue, etc
• Working knowledge in NodeJS

Technologies Used

• JS, TS, Vue 3, Vite, PostCSS, Playwright, Node, Fastify, Golang, Mysql, AWS, Git

The base wage range for this position based in our New York City Office is targeted at $205,000.00 to $261,500.00 per year.

#LI-AD1 #LI-Hybrid #LI-JS1

About the role:

We’re looking for a Forward Deployed Engineer to drive new-customer activation across our product lines. This person will own the front of our GTM funnel—the moments between a developer’s first API call and their first month of production traffic—proactively reaching out as usage ramps, debugging deep into customer code when a deal stalls on a technical blocker, tuning model configurations to fit each use case, and stewarding leads through the security, paperwork, and architecture decisions it takes to get to consistent production usage.

This person should have a strong software-engineering background paired with the instincts of a great seller, being equal parts engineer and quota-carrier, and be deeply interested in the developer experience of building with voice AI.

This is a cross-functional role that requires partnership with our Sales, Support, Product, and Engineering teams. You’ll be willing to wear many hats, passionate about unblocking customers, and excited to operate with high energy across many concurrent leads with expansive ownership.

What You’ll Do:

• Own a portfolio of in-flight leads across AssemblyAI’s product lines, driving them from first API call to consistent production usage against a quarterly new-customer goal.
• Reach out proactively the moment a developer’s usage ramps, diagnosing what’s blocking them from scaling and removing it before they go quiet.
• Read unfamiliar customer codebases quickly and ship working patches alongside their engineers, debugging real-time audio, WebSocket, and latency issues directly in their service.
• Tune model configurations for each use case—end-of-turn detection, keyterms, language coverage, async vs. real-time—and translate the tradeoffs to technical and non-technical stakeholders alike.
• Run discovery and architecture conversations about customer use cases, knowing when to push back and when to lean in.
• Steward technical wins through to commercial close: DPAs, MSAs, security reviews, stakeholder mapping, and multi-threading the buying team.
• Hand off graduated accounts cleanly with the context and written history required for a smooth transition.
• Aggregate lead feedback into structured signals for Product and Engineering, making sure the self-serve experience improves measurably because of the patterns you surface.
• Build internal tooling—agents, dashboard, AI workflows—that help the team operate ahead of the wave as lead volume grows.

What You’ll Need:

• 2+ years of relevant experience as a software engineer, forward-deployed engineer, sales engineer, solutions architect, technical account manager, or similar customer-facing engineering role.
• Strong hands-on engineering skills—comfortable reading an unfamiliar Python or JavaScript/Node service, finding the bug, and writing the patch.
• Working fluency with real-time and streaming protocols, including WebSockets, audio pipelines, and latency budgets.
• Track record of carrying a number—net new customers, activation rate, expansion ARR, or similar—and consistently hitting it.
• Excellent written and verbal communication skills. You’ll be the primary face of AssemblyAI in hundreds of customer Slack channels, email threads, and in-person or virtual meetings concurrently.
• Aggressive use of AI tooling in your own workflow (Claude Code, Cursor, Devin, custom agents); bonus if you’ve built or shipped your own.
• High sense of urgency and ownership, with the ability to manage multiple concurrent deals and context-switch frequently.
• Prior experience with voice AI, ASR, speech-to-text, telephony, or audio infrastructure is a plus.

Pay Transparency:

AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity across our team. Our salary ranges are set to be competitive for our size, stage, and industry, and reflect just one component of the full compensation, benefits, and rewards we offer.

Salary determinations consider a variety of factors, including relevant experience, technical depth, skills demonstrated during the interview process, and maintaining internal equity with peers on the team. The range shared below represents a general expectation for the posted position. However, we are open to considering candidates who may fall above or below the outlined experience level—in those cases, we will communicate any adjustments to the expected salary range.

The range provided applies to candidates located in the United States. For candidates outside of the U.S., compensation ranges may differ; any adjustments will be communicated throughout the interview process.

Salary range: $150,000 - 200,000 OTE

The expected total compensation for this role is listed above (including base salary and commission). Our total compensation package includes competitive equity grants, 100% employer-paid benefits, and working alongside the team in our San Francisco or New York City office. A 401k match up to 4% is offered to all US-based full time team members.

As a Senior Analyst, Analytics engineering, you’ll enable our analytics community to get the most out of our data. You’ll support analysts of varying levels of scope and experience by building, maintaining, and governing a data warehouse of operational and financial data.

You’ll keep us on the cutting edge of AI-driven analytics by partnering with Data Ops to develop a semantic layer and various agents to facilitate faster, better, and more interpretable insights.

We're seeking someone based near one of the following cities: San Francisco, Salt Lake City, Chicago, or New York City.

RESPONSIBILITIES

• Develop and maintain data models in Snowflake with dbt
• Design and build a testing and alerting framework to improve data quality
• Create data governance/democratization policies to support the broader analyst community
• Design and build a self-service analytics AI framework, including both the semantic modeling and tooling architecture

Partner with Data Engineering to optimize data staging in Snowflake

QUALIFICATIONS 

• 4+ years of experience in data engineering, analytics, or data science
• A bachelor’s degree in Computer Science, Information Systems, Statistics, or another quantitative field
• Advanced SQL knowledge (experience with dbt is a plus)
• Moderate Python knowledge (JavaScript knowledge is a plus)
• Experience building complex data pipelines using engineering best practices in platforms like Airflow or Prefect

Strong organizational discipline and quality assurance skills

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $120,000 - $145,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-NK1

Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space. 

As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers.

Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth.

Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with. 

The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply!

You will:

• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas
• Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success
• Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer
• Be accountable for the customer’s technical experience throughout their time with Scale
• Work with AEs and PMs to identify customer-specific feature requests
• Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations
• Evangelize Scale and interact with customers at major events
• Have an active TS/SCI clearance

Ideally you'd have:

• Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way
• Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals
• Prior experience developing with Python and JavaScript, or other modern software languages
• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Strong project management and interpersonal skills
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
• High level of comfort communicating effectively across internal and external organizations
• Intellectual curiosity, empathy, and ability to operate with high velocity

Nice to haves:

• Experience in AI
• Experience working in classified environments
• Previous experience as a technical go-to-market resource
• Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment
• Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment
• Experience automating infrastructure and configuration management using Ansible or similar tools

Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We’re looking for a hands-on Field Engineering Manager on the front lines leading a team of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers. This role is ideal for someone who thrives in technical environments, enjoys managing teams while staying close to the code, and wants to work on meaningful problems that impact real world operations across the U.S. government. 

Field Engineers are software engineering generalists who enjoy working with clients directly, taking ambiguous requirements and issues, and quickly designing and building production-grade solutions in close collaboration with the Product, Engineering, and Delivery teams. Field Engineers are experts on Scale's products and codebase, and have general technical knowledge on GenAI systems, APIs, networking, and data engineering. Field Engineers are strong relationship builders, great project managers, and always fun to work with. You’ll play a critical role in delivering technical solutions—all while helping your team grow and execute.

You’ll split your time between technical planning and execution (50%) and people management and team development (50%), leading a team of 6-8 engineers. You’ll work cross-functionally with product, engineering, security, and delivery teams to ensure our engineering efforts meet complex federal compliance, security, and performance needs.

Day to day:

• 50% Field engineering - customer engagement, technical development and delivery 
• 50% Managing a growing team

You will:

• Recruit a high-performing engineering team. 
• Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of customer facing engineers working on Generative AI projects. 
• Collaborating with cross-functional teams to define, design, and execute strategic roadmap based on customer needs.
• Work directly with customers to understand their problems and translate those into custom workflows within Scale’s platform.
• Be open to ~25% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• Lead end-to-end technical delivery of custom workflows from scoping to development to testing to implementation
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• 5+ years of full-time engineering experience, post-graduation.
• 2+ years of prior engineering management or equivalent experience and previously managed an engineering team.
• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
• Prior experience developing with Python and JavaScript, or other modern software languages. 
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus.
• Linux experience: Understanding of shell scripting, operating systems, etc.
• Networking experience: Understanding of networking technologies, configuration  (ports, protocols, etc) is a plus.
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles.
• Understand unique DoD and USG constraints when it comes to technology.

Scale GP (Scale Generative AI Platform) is an enterprise-grade AI platform that provides APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a strong engineer to join our team and help us build and scale our core infrastructure in a fast-paced environment. 

The ideal candidate will have a strong understanding of software engineering principles and practices, as well as experience with large-scale distributed systems. You will implement solutions across multiple cloud providers (GCP, Azure, AWS) for customers in diverse, highly-regulated industries like healthcare, telecom, finance, and retail.

What You’ll Do:

• Architect multi-cloud systems and abstractions to allow the SGP platform to run on top of existing Cloud providers
• Implement custom integrations between Scale AI's platform and customer data environments (cloud platforms, data warehouses, internal APIs)
• Collaborate with platform, product teams and our customers directly to develop and implement innovative infrastructure that scales to meet evolving needs.
• Deliver experiments at a high velocity and level of quality to engage our customers
• Work across the entire product lifecycle from conceptualization through production
• Be able, and willing, to multi-task and learn new technologies quickly

What We’re Looking For:

• 4+ years of full-time engineering experience, post-graduation
• Experience scaling products at hyper growth startups
• Experience tinkering with or productizing LLMs, vector databases, and the other latest AI technologies
• Proficient in Python or Javascript/Typescript, and SQL
• Experience with Kubernetes
• Experience with major cloud providers (AWS, Azure, GCP)
• Excellent communication skills with the ability to explain technical concepts to both technical and non-technical audiences

Scale GP (Scale Generative AI Platform) is an enterprise-grade Generative AI platform that provides APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a strong engineer to join our team and help us build and scale our product in a fast-paced environment. The ideal candidate will have a strong understanding of software engineering principles and practices, as well as experience with large-scale distributed systems. You will be responsible for owning large new areas within our product, working across backend, frontend, and interacting with LLMs and ML models. You will solve hard engineering problems in scalability and reliability.

You will:

• Own large new areas within our product
• Work across backend, frontend, and interacting with LLMs and ML models
• Deliver experiments at a high velocity and level of quality to engage our customers
• Work across the entire product lifecycle from conceptualization through production
• Be able, and willing, to multi-task and learn new technologies quickly

Ideally you'd have:

• 4+ years of full-time engineering experience, post-graduation
• Experience scaling products at hyper growth startups
• Experience tinkering with or productizing LLMs, vector databases, and the other latest AI technologies
• Proficient in Python or Javascript/Typescript, and SQL
• Experience with Kubernetes
• Experience with major cloud providers (AWS, Azure, GCP)

Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We are looking for a Mission Software Engineering Manager to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.  

You will:

• Recruit a high-performing engineering team. 
• Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of engineers working on Generative AI projects. 
• Collaborating with cross-functional teams to define, design, and execute strategic roadmap.
• Work directly with customers to understand their problems and translate those into features in Scale’s platform.
• Be open to ~25% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back.
• Deploy and maintain Scale software at customer sites
• Develop customer requested features and work closely with them to ensure that they win customer love.
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• 5+ years of full-time engineering experience, post-graduation
• 2+ years of prior engineering management or equivalent experience and has managed an engineering team.
• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.

• Prior experience developing with Python and JavaScript, or other modern software languages. Familiarity with Node and React is a plus.
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
• Linux experience: Understanding of shell scripting, operating systems, etc
• Networking experience: Understanding of networking technologies, configuration  (ports, protocols, etc) 
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles
• Understand unique DoD and USG constraints when it comes to technology

We are seeking a highly technical Security Engineer to join our Product Security team. This role is integral to ensuring the security and integrity of our products and services. You will conduct in-depth code reviews, implement security best practices, and influence the overall security strategy. Your expertise in TypeScript, Python, AWS, CI/CD, SAST, DAST, and terraform orchestration will be crucial in identifying and mitigating potential security vulnerabilities. You will also structure complex problems, diagnose root causes independently, and clearly explain the mechanics and significance of security vulnerabilities, including their exploitability and potential impact.

You will:

• Leverage broad product security expertise to build and maintain software tooling that secures every layer of the modern AI/ML software ecosystem.
• Conduct in-depth code reviews to identify and remediate security vulnerabilities.
• Evaluate and enhance the security of our product offerings, through RFC and service review.
• Implement and maintain CI/CD pipelines with a strong focus on security.
• Perform Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) to identify vulnerabilities in production code.
• Utilize terraform orchestration to ensure secure and efficient infrastructure management.
• Guide engineering teams to build robust long-term solutions that consider security and privacy. 
• Clearly explain the mechanics and significance of security vulnerabilities, including their exploitability and potential impact.
• Influence the security strategy and direction of the team, advocating for best practices and continuous improvement.

Ideally, you’d have:

• Demonstrated ability to drive multi-month security initiatives independently, from problem definition through execution, without requiring significant direction.
• Proven experience as a Security Engineer with a focus on product security.
• Proficiency in NodeJS, TypeScript, Python, and/or Kubernetes.
• Strong understanding of modern Javascript application design.
• Production experience operating and securing AWS infrastructure at scale.
• Hands-on experience with SAST and DAST tools and methodologies.
• Familiarity with terraform orchestration for infrastructure management.
• You can structure complex problems and diagnose root causes independently, providing actionable insights without requiring manager input.
• Excellent communication skills, with the ability to clearly present technical concepts and their implications to both technical and non-technical stakeholders.
• Demonstrated ability to influence security strategies and drive improvements within a team.
• Relevant security certifications (e.g., CISSP, CEH, OSCP) are a plus.

Scale AI is seeking a highly skilled and motivated Mission Software Engineer to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.   

You will:

• Work directly with customers to understand their problems and translate those into features in Scale’s platform.
• Be open to >50% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Deploy and maintain Scale software at customer sites
• Develop customer requested features and work closely with them to ensure that they win customer love.
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you have:

• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
• Prior experience developing with Python and JavaScript, or other modern software languages. Familiarity with Node and React is a plus.
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
• Linux experience: Understanding of shell scripting, operating systems, etc
• Networking experience: Understanding of networking technologies, configuration  (ports, protocols, etc) 
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles

Scale GP (Scale Generative AI Platform) is an enterprise-grade Generative AI platform that provides APIs for knowledge retrieval, inference, evaluation, and more. We are looking for a strong engineer to join our team and help us build and scale our product in a fast-paced environment. The ideal candidate will have a strong understanding of software engineering principles and practices, as well as experience with large-scale distributed systems. You will be responsible for owning large new areas within our product, working across backend, frontend, and interacting with LLMs and ML models. You will solve hard engineering problems in scalability and reliability.

You will:

• Own large new areas within our product
• Work across backend, frontend, and interacting with LLMs and ML models
• Deliver experiments at a high velocity and level of quality to engage our customers
• Work across the entire product lifecycle from conceptualization through production
• Be able, and willing, to multi-task and learn new technologies quickly

Ideally you'd have:

• 7+ years of full-time engineering experience, post-graduation
• Experience scaling products at hyper growth startups
• Experience tinkering with or productizing LLMs, vector databases, and the other latest AI technologies
• Proficient in Python or Javascript/Typescript, and SQL
• Experience with Kubernetes
• Experience with major cloud providers (AWS, Azure, GCP)

About the Role

Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Clinical staff is composed of two core groups: Primary Therapists, who provide 1:1 care, and Group Facilitators (GFs), who lead group-based sessions that are foundational to the care journey. GFs are our largest and most distributed clinical workforce, and enabling them to deliver consistent, high-quality care at scale is one of our most important and hardest problems. The Facilitator Success team builds the systems that power how this care is prepared, delivered, and improved over time. This is not just about internal tooling, it’s about shaping the operating system for group-based care.

You’ll build products that help facilitators show up to every session informed, confident, and effective. That includes everything from making a client’s full care history and context accessible in the right moments, to generating structured session summaries, to developing playbooks and workflows that guide facilitators in real time. You’ll also tackle the challenge of making facilitator care quality more measurable to turn complex and often unstructured clinical interactions into signals that can drive feedback, coaching, and continuous improvement.

If you care about building tools that empower clinical staff to focus on care, not clicks, this is the team for you.

Responsibilities

• Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL
• Set strong patterns for our growing team to follow, supported by modern AI tools to develop quickly at scale
• Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions
• Be an owner. Collaborate with product and design to iterate to top notch product solutions
• Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We’re early and the expectation of folks joining at this stage is that you’ll play a huge part in setting and improving how we work
• Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods
• Ensure our clients can always access the care they need by participating in our on-call rotation

Requirements

• 4+ years of professional experience developing user facing web applications that deliver meaningful business value
• Expertise and hands on production experience with an application programming language, preferably Python and/or Javascript
• Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations
• Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications
• Experience developing high quality code leveraging modern AI tooling (ex: using Claude Code)
• Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth

Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/week

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $170,000 and $220,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

 #LI-HYBRID

About the Role

Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Clinical staff is composed of two core groups: Primary Therapists, who provide 1:1 care, and Group Facilitators (GFs), who lead group-based sessions that are foundational to the care journey. GFs are our largest and most distributed clinical workforce, and enabling them to deliver consistent, high-quality care at scale is one of our most important and hardest problems. The Facilitator Success team builds the systems that power how this care is prepared, delivered, and improved over time. This is not just about internal tooling, it’s about shaping the operating system for group-based care.

You’ll build products that help facilitators show up to every session informed, confident, and effective. That includes everything from making a client’s full care history and context accessible in the right moments, to generating structured session summaries, to developing playbooks and workflows that guide facilitators in real time. You’ll also tackle the challenge of making facilitator care quality more measurable to turn complex and often unstructured clinical interactions into signals that can drive feedback, coaching, and continuous improvement.

If you care about building tools that empower clinical staff to focus on care, not clicks, this is the team for you.

Responsibilities

• Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL
• Set strong patterns for our growing team to follow, supported by modern AI tools to develop quickly at scale
• Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions
• Be an owner. Collaborate with product and design to iterate to top notch product solutions
• Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We’re early and the expectation of folks joining at this stage is that you’ll play a huge part in setting and improving how we work
• Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods
• Ensure our clients can always access the care they need by participating in our on-call rotation

Requirements

• 4+ years of professional experience developing user facing web applications that deliver meaningful business value
• Expertise and hands on production experience with an application programming language, preferably Python and/or Javascript
• Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations
• Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications
• Experience developing high quality code leveraging modern AI tooling (ex: using Claude Code)
• Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth

Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/week

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $170,000 and $220,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

 #LI-HYBRID

About the Role

Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Revenue Engine team builds the technology that powers a seamless financial experience for patients and ensures the business can grow to reach more people who need care.

You'll work across two high-impact surfaces: patient-facing tools that give clients a clear, transparent view of their finances and the ability to manage their payments with confidence, and internal products that streamline how our revenue operations teams work — making insurance billing and revenue collection faster, smarter, and more scalable. For our highest-acuity patients, financial clarity is a critical aspect of their care experience. And for the business, operational excellence in revenue collection is what makes expanding access possible.

If you're curious about the patient and stakeholder experience, love owning products end to end, and want to move fast on work that is both highly visible and has a clear impact, this is the team for you.

Responsibilities

• Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL
• Set strong patterns for our growing team to follow, supported by modern AI tools to develop quickly at scale
• Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions
• Be an owner. Collaborate with product and design to iterate to top notch product solutions
• Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We’re early and the expectation of folks joining at this stage is that you’ll play a huge part in setting and improving how we work
• Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods
• Ensure our clients can always access the care they need by participating in our on-call rotation

Requirements

• 4+ years of professional experience developing user facing web applications that deliver meaningful business value
• Expertise and hands on production experience with an application programming language, preferably Python and/or Javascript
• Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations
• Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications
• Experience developing high quality code leveraging modern AI tooling (ex: using Claude Code)
• Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth

Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/week

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $170,000 and $220,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

 #LI-HYBRID

About the Role

Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Revenue Engine team builds the technology that powers a seamless financial experience for patients and ensures the business can grow to reach more people who need care.

You'll work across two high-impact surfaces: patient-facing tools that give clients a clear, transparent view of their finances and the ability to manage their payments with confidence, and internal products that streamline how our revenue operations teams work — making insurance billing and revenue collection faster, smarter, and more scalable. For our highest-acuity patients, financial clarity is a critical aspect of their care experience. And for the business, operational excellence in revenue collection is what makes expanding access possible.

If you're curious about the patient and stakeholder experience, love owning products end to end, and want to move fast on work that is both highly visible and has a clear impact, this is the team for you.

Responsibilities

• Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL
• Set strong patterns for our growing team to follow, supported by modern AI tools to develop quickly at scale
• Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions
• Be an owner. Collaborate with product and design to iterate to top notch product solutions
• Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We’re early and the expectation of folks joining at this stage is that you’ll play a huge part in setting and improving how we work
• Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods
• Ensure our clients can always access the care they need by participating in our on-call rotation

Requirements

• 4+ years of professional experience developing user facing web applications that deliver meaningful business value
• Expertise and hands on production experience with an application programming language, preferably Python and/or Javascript
• Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations
• Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications
• Experience developing high quality code leveraging modern AI tooling (ex: using Claude Code)
• Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth

Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/week

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $170,000 and $220,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

 #LI-HYBRID

The MongoDB Cloud Services Team is a diverse group of contributors working together to help our users manage MongoDB at global scale. The Cloud Team is responsible for MongoDB Atlas: our database as a service offering, and fastest growing product, which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes.

The Backup Team delivers essential infrastructure to help our customers in their hour of need - providing the ability to quickly restore a massive, distributed database to any point in time at the click of a button. The Backup Team’s mission is to make MongoDB backup more reliable, faster, and also cheaper.  This team is responsible for the Backup Agent (Go), the extensive server-side infrastructure (Java) which manages 100s of TB of data and processes billions of operations per day, and the user interface (Javascript)  that customers use to manage their backups.  Common project themes are performance, scaling, and ease of use. 

We're looking for someone who is

• Skilled at writing large-scale, distributed backend systems in a compiled language (Java, C#, Go, etc.)
• Fond of chasing down tough problems in a distributed systems environment
• Cool under pressure - has wrangled production crises, and secretly finds this a little fun
• Experienced with Linux, and able to correlate application performance problems with underlying hardware limits
• Comfortable working across the stack of a modern web application
• Always striving to expand their knowledge
• Curious, collaborative and intellectually honest 

Responsibilities

• Work closely with product teams, considering the user’s perspective while helping the team achieve success
• Collaborate with team members over best practices and core concepts
• Hold yourself accountable to your actions, maintaining the balance between accomplishing goals with research & development
• Own our core values and adhere to them in your work, and
• Stay up to date with best practices in web engineering 

Success Measures

A Software Engineer will be successful in this role when they

• Are open, honest and willing to contribute and collaborate with others
• Develop confidence in finding their way across the platform
• Can take responsibility for the planning and execution of a major feature, representing Engineering when working with Product and Design
• Are willing to learn and contribute to all parts of the stack
• Are resolute in their approach to problem solving, balancing the needs of their team with the willingness to get to the bottom of issues

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273405624

We are looking for a Staff Content Engineer to join our Builder Relations team. As more developers choose MongoDB as their data platform, your responsibilities will include directly engaging with the community to create inspiring resources and content, and collaborating with a global team of skilled Developer Advocates.

You will empower developers—from startups to Fortune 500 companies—to integrate advanced data and AI capabilities into their applications and solutions. If you are passionate about inspiring and highlighting other builders and enjoy cultivating a vibrant developer ecosystem, we invite you to join us in shaping the future of development on MongoDB.

Our Builder Relations teams are distributed across the globe, with most members working remotely. This position will be based in the San Francisco Bay Area. To see what our team is doing, check out our content on YouTube, Dev, and Medium.

Candidate Profile

We are excited to welcome an influential individual to our team who, through their professional experience, has developed a passion and expertise for MongoDB. You’re ready to lead creation of team- and community-contributed articles, tutorials, video, and code that show builders the possibilities of using our platform. 

At the foundation of your passion and expertise is a love to equip others. Our ideal candidate will have at least 8 years of experience in a builder role, such as a software engineer, architect, or developer, where they deployed data-solutions in production. Ideally, they will have additional experience in a customer-facing role (such as solution architect), teaching, or related technical role, where they’ve used code and content to support others. 

Though the expertise you bring will be unique, our team is built to work together to share knowledge and help each other grow. You will work with others at all levels, supporting peer reviews of code, demos, sessions, and other content. You should have a genuine passion for equipping other developers to be more productive and successful. 

Position Expectations

Below are examples of the types of work you will be doing. Your mix of activities will vary week to week based on priorities and event schedules. 

• Produce high-quality content. You will create narratives that showcase MongoDB's capabilities and motivate others to build applications using our platform
• Establish templates, reusable artifacts, and processes to scale the creation of  inspiring content and code with our most passionate and expert customers and community members
• Create and update tutorials, articles, videos, and workshops along with their associated workflows or workflows or code examples
• Highlight team, customer, and community contributions through social media, forums, and well-produced video
• Provide guidance, peer and technical review of code and content
• Work across teams to ensure code and content is placed in channels highly visible and influential to builders and agents
• Provide feedback to our Product and Technology team, serving as the voice of the developer as new products are scoped and planned
• Partner with our community team to support engagement with third-party and first-party user groups (MUGs), Champions, forums, and influencer programs across the region
• Lead one-hour sessions (both virtual and in-person) with customer teams to evaluate their use cases and provide recommendations on how they can better utilize MongoDB
• Collaborate with our events and field teams to engage community and customers at meetups, events, hackathons, and startup houses

Requirements

• Expertise in building solutions with MongoDB
• Expertise with one or more complementary programming languages (Python or JavaScript preferred)
• Prolific author of content (tutorials, how-to guides, readmes) and associated code to help developers learn
• Established portfolio or active contributor to projects in GitHub
• Engaging presenter at in-person events, videos, webinars, or live streams 
• Active user of AI-assisted coding tools, holding opinions on best practices for AI for creating code and supporting content
• Up to 33% of time traveling to community and customer engagements (like meetups, events, hackathons, and startup houses)

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273416960

MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.

The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift. This posting is for Third Shift, in which your working hours would be 8pm-5am PST. There is a desired commitment to this shift though applicants must have the flexibility to work a more typical schedule (12pm-9pm PST) during their ramping period (between 6 to 9 months) before transitioning to Third shift.

Weekend Shift: We are looking to speak to candidates who are interested in working out of our West Coast offices under our flexible or remote working models, Monday to Friday for the first 6-9 months depending on ramping speed. Once considered ramped, they will transition to a permanent Wednesday to Sunday work week to provide weekend coverage alongside other peers. Saturdays and Sundays are considered fully online workdays and not an on-call shift. Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Cool things you’ll do

MongoDB is on a mission to change the way people think about databases. Along the way, our customers encounter questions and issues about how our approach to databases works for their use case. In Technical Services, it's our job to help these people.

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. In addition, you will also be responsible for mentoring and ramping new team members and taking initiatives in building knowledge of new product lines within the MongoDB ecosystem.

What you need

We consider all candidates with an eye for those who are self taught, insatiably curious, and multi-faceted.

It’s important for candidates to check off these boxes:

• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc)
• Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching
• Experience building and maintaining complex mission-critical production database systems
• Be able to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Experience analyzing issues holistically, from the application tier through the database, down to the storage
• Genuine desire to help people
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Desire and ability to rapidly learn a wide variety of new technical skills
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Bonus Points

• Experience managing large scale databases (e.g. RDBMS, NoSQL)
• Experience with authentication systems such as LDAP, Kerberos, AD
• Experience using or managing MongoDB
• Experience using distributed version control systems, and in particular git
• Experience using any cloud services stack such as AWS, Azure or GCP
• Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators.

Success Measures

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273373874

Atlas Growth is a cloud engineering group whose mission is to guide customers through their app development journey—from cluster configuration, data modeling and load testing, to running a production workload at scale. We use an in-house experiments platform which helps us validate our features quickly, releasing only the work that positively impacts our customers. Our engineers participate in cross-functional “squads” with product, design, analytics, and research focusing on a single metric (e.g. retention). Our engineering team is part of a larger Atlas Core Engineering org, building foundational elements of MongoDB’s developer data platform.

Atlas Growth 2 builds customer-facing features in Atlas and sits alongside other Growth engineering teams. Recent projects include an AI Chatbot for cluster creation, a recommendation system that offers tips for better database performance, and a pricing page designed to optimize conversion rates.

This position is based in our New York City office and open to our “Flexible” or “In Office” working models.

Role Overview

Atlas Growth 2 seeks a Senior Software Engineer. Senior engineers lead complex projects, provide mentorship to teammates, and shape the technical direction of our team. They are expected to proactively suggest and implement improvements to our product, processes, and infrastructure, in addition to leading their projects.

Candidate Profile

• 6+ years of software engineering experience
• Fluency in TypeScript and JavaScript
• Proficiency in Java, Go, C++/C, or a similar compiled language
• Experience writing database queries and indexes—either document-based or relational
• Experience writing and reviewing technical specs 
• Interest in A/B testing or product design
• Familiarity with Kubernetes and container architecture
• Track record of designing, releasing, and monitoring highly complex features
• Experience with on call rotations

Expectations

• Contribute readable, well-tested, and debuggable code
• Work closely with product management to assess feasibility of upcoming projects and guide long-term roadmap of customer-facing features
• Write scope and technical spec docs for large projects assigned by your manager. Lead small working groups of two or three engineers for these projects
• Provide well-reasoned, thorough review of the team’s code and technical documentation
• Take ownership of a particular domain and make a plan to improve that area
• Offer informal mentorship to your peers
• Participate in our 24/7 on-call rotation shared across all Growth teams

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273369973

About the Opportunity

Candidates must be located in the eastern time zone.

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.

This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.

What to Expect

• Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
• Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
• Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
• Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
• Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
• Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
• Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
• Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
• Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
• Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.

What You Need to Be Successful

• 4+ years of security engineering, DevSecOps, or equivalent experience.
• Hands-on expertise with AWS architecture, services, and security features.
• Proficiency in Python to build and maintain security tools.
• Familiarity with Kubernetes and container security, including configuration and runtime protection.
• Exposure to JavaScript and Go with the ability to perform security code reviews.
• Experience using Terraform to build, deploy, and maintain infrastructure as code.
• Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
• Demonstrable ability to embed security considerations throughout the software development lifecycle.
• Hands-on involvement supporting vulnerability management and incident response functions.
• Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
• Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
• Clear and effective communication skills.
• Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
• A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
• Passionate about designing and performing hands-on implementation work.
• Ability to work in a fast-paced environment, often juggling multiple projects.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

New York Salary Statement: The salary range displayed is specifically for potential hires who will work or reside in New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, the applicant's skills and prior relevant experience, and certain degrees and certifications (e.g., JD/technology).

New York Salary Range:  $153,000 - $207,000

[This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.]

About the Role:

We're looking for seasoned full-stack software engineers to join the teams behind Gusto's customer-facing products — the features and experiences that small business owners and their employees rely on every day.

As a Staff Software Engineer, you'll operate across the full product lifecycle: shaping features from early spec and design through to launch and long-term iteration. That means writing clean frontend code, designing and building reliable backend APIs, influencing product direction, and taking ownership of what happens after a feature ships. 

If you're drawn to work that combines technical craft with real-world impact — helping power the livelihoods of millions using Gusto products — join us!

Here’s what you’ll do day-to-day:

• Design, build, and test Gusto core products such as Payroll, Benefits, HR, Retirement, Gusto Money, Gusto Solo, and Gusto Pro, among others
• Mentor other engineers to help solve some of the hardest technical problems out there in very complex domains and at a large scale
• Help scale one of the largest Ruby/Rails and Javascript/React applications in the world
• Collaborate with our Product Management, Data, Design, and Platform Engineering teams to understand customer pain points, come up with solutions, and then prototype, iterate, and launch daily
• Build products that our customers genuinely love

Here’s what we’re looking for:

• Successful applicants typically have 8+ years of software development experience
• Experience building scalable solutions that eliminate customer pain; passion for creating memorable experiences for customers
• Experience leveraging AI tools or systems to accelerate development, improve testing, and deliver new product capabilities
• Curiosity and experimentation with emerging AI frameworks, applying and sharing best practices to evaluate and scale AI use safely across teams
• Experience owning multi-quarter projects that solve complex engineering problems and make measurable customer impact at scale
• Experience with large scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your product area
• Ability to mentor engineers to maximize their performance and impact

Others:

• Experience in, or interest working in, Ruby on Rails 
• Appreciation for a collaborative, test-driven environment
• Ability to build well-structured, maintainable, well-documented code
• Ability to effectively communicate across engineering teams and with business stakeholders

Do you prefer platform development instead? Check out our Staff Software Engineer, Core Platforms job listing. 

Please note that a two day travel to a Gusto office for onboarding is required for this position. If you have any questions regarding this requirement, please share with your recruiter.

Our cash compensation amount for this role is targeted at $163,000–$204,000 in Denver & most remote locations, and $197,000–$247,000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

About the opportunity

Contentful is searching for an AEO, SEO Lead to join our Brand Studio team. As generative engines, answer engines, and AI-powered interfaces become the primary way people discover information, brands need a new kind of search leadership — one that goes beyond rankings and traffic and focuses on visibility, authority, and influence in both human and AI-experiences. You will own the strategy, evolution, and execution of Contentful’s approach to Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), and AI Optimization (AIO) — with SEO as a critical, supporting foundation. This includes direct ownership of search and discovery performance for Contentful’s marketing website, contentful.com. You’ll deeply impact the entire lifecycle — from inclusion and citation in AI-generated responses to measurable impact on traffic, engagement, conversions, pipeline, and closed-won revenue.

You will design and lead a modern discovery program that spans AI search engines and answer engines, structured content for machine interpretation, brand authority and trust signals, and traditional SEO where it still matters.

This is a strategic, programmatic, and leadership role. You’ll work cross-functionally with content, product marketing, web, brand, cross-functional technical teams, and demand generation to ensure Contentful is discoverable, citable, and authoritative in all the ways people find information today.

What to expect?

Lead our AI-era discovery strategy

• Own the design and execution of a multi-quarter roadmap for GEO, AEO, AI discovery, and traditional search initiatives – including priorities, success metrics, and operating models
• Lead ongoing performance measurement and analysis, defining success beyond traffic, including AI visibility, citations, authority, and downstream impact like conversions, pipeline and revenue.
• Design and run experiments, analyze outcomes, and refine strategy based on results; share learnings with leadership to inform content, web, and product strategy
• Establish clear guidance for how Contentful content should be created, structured, optimized, and distributed to maximize visibility in AI-generated responses
• Create operating rhythms, documentation, and enablement so best practices are consistently adopted across teams
• Identify and implement improvements with web team to allow AI agents, including search bots, LLM crawlers, and conversational assistants, to efficiently interpret, index, and act on Contentful content
• Own Contentful’s search and discovery tooling strategy, including evaluation, selection, and ongoing use of platforms across SEO, GEO, and AI discovery (e.g., Profound, AirOps, Ahrefs, Screaming Frog, Search Console, Contentful Analytics, and emerging AI search analytics tools)

Thought leadership and external visibility

• Serve as an internal and external subject matter expert on modern search, GEO, and AI discovery
• Partner with Brand, Comms, and Product Marketing to shape POVs, content, talks, and narratives about the future of search
• Act as a visible, authentic “Customer Zero,” representing how Contentful uses its own platform to power a cohesive search and discovery program in customer conversations, webinars, and events

Cross-functional partnership and leadership

• Influence and align senior stakeholders around priorities, tradeoffs, and investment decisions
• Directly manage a team of agencies, contractors, and full-time employees supporting search and discovery initiatives
• Partner closely with Demand, PMM, and Product to connect discovery efforts to pipeline impact, revenue, and product adoption
• Serve as a subject matter expert to the Product team to inform product roadmap decisions and innovation

SEO foundations

• Ensure strong SEO fundamentals across technical health, content performance, and site structure
• Use SEO insights as inputs to broader GEO and AEO strategy and consistently advise the team on best-practices and data-driven decision making

What you need to be successful?

• 10+ years of experience in search, with deep expertise in SEO and a clear, informed point of view on how search is evolving in the age of AI, including GEO, AEO, and emerging discovery models
• Proven ability to design and lead strategic, multi-quarter programs, translating complex systems into clear priorities, roadmaps, and measurable outcomes
• Strong analytical judgment, with a track record of interpreting data, running experiments, and turning insights into clear, actionable recommendations
• Experience leading and influencing cross-functional teams, including direct management of agencies, contractors, or full-time contributors
• Executive-level communication skills, with the ability to clearly explain complex technical and AI-driven concepts to senior stakeholders
• Comfort operating in ambiguity, building structure where none exists, and evolving strategy as platforms, algorithms, and behaviors change
• Solid technical fluency across modern web and content systems, including CMS platforms, structured content, and the fundamentals of HTML, CSS, and JavaScript
• Hands-on experience with search, analytics, and modern discovery tooling, including traditional SEO platforms and AI-driven discovery, evaluation, and measurement tools

Strong pluses

• Direct experience optimizing content for LLMs, answer engines, or AI-powered discovery platforms
• Background in content strategy, information architecture, or structured content design – experience with Contentful app is a huge plus!
• Experience influencing product or platform roadmaps without direct ownership
• Public thought leadership through writing, speaking, research, or industry contribution

What success looks like

• Contentful is consistently visible, cited, and referenced in AI-generated answers and summaries
• Search strategy evolves proactively
• Contentful has a credible, differentiated POV on AI-era discovery
• Drive quality traffic that ultimately converts into closed-won customers

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

New York Salary Range: $170,000 - $230,000

About the Opportunity

We are hiring a Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance

Technical Discovery & Customer Enablement

• Lead technical discovery sessions to assess customer readiness across:
• data quality, identity maturity, and event instrumentation
• architectural constraints (latency, caching, edge delivery)
• content model alignment and operational workflows
  
  
• Translate personalization requirements into detailed technical designs, including:
• integration patterns and API contracts
• data and event schemas
• deployment and observability considerations
  
  
• Enable customer teams through:
• implementation workshops and pair-programming
• architecture and code reviews
• developer documentation and operational runbooks

Cross-Functional Collaboration & Feedback Loops

• Partner closely with Contentful Product and Engineering teams to:
• surface implementation challenges and recurring customer pain points
• provide feedback that influences roadmap, developer experience, and documentation
• validate new personalization capabilities against real customer use cases
  
  
• Contribute to internal enablement by:
• mentoring Solution Architects and delivery team members
• developing reusable accelerators, patterns, and reference architectures
• supporting Sales and Solution Engineering with technical expertise in complex personalization opportunities

What you need to be successful?

Required: Personalization & Experimentation Domain Expertise

• Demonstrated, hands-on experience designing and operating personalization and experimentation programs in production, including:
• ownership of audience strategy and decisioning logic
• designing and running A/B or multivariate experiments beyond basic UI testing
• interpreting experiment results and translating them into iterative improvements
  
  
• Strong understanding of personalization challenges such as:
• identity resolution and anonymous vs known users
• data sparsity and cold-start scenarios
• experimentation validity, bias, and statistical tradeoffs
• privacy, consent, and regulatory constraints

Required: Technical & Architectural Skills

• Advanced proficiency with modern web technologies:
  • JavaScript / TypeScript
  • React with Next.js (preferred), or Vue/Nuxt, Angular
  • REST and GraphQL APIs
    
    
• Deep understanding of web rendering and delivery patterns:
  • SSR, CSR, SSG, ISR
  • caching strategies and personalization at scale
• Strong experience integrating SaaS platforms and enterprise systems via APIs
• Experience designing or implementing cloud-native architectures (AWS, Azure, or GCP), including:
  • serverless or microservices-based systems
  • event-driven or streaming architectures

Professional Services & Collaboration Skills

• Experience delivering customer-facing technical engagements in a consulting or professional services context
• Comfortable leading technical deep dives with engineering teams and explaining experimentation concepts to non-technical stakeholders
• Strong written communication skills, especially technical documentation

Nice to Have

• Experience with CDPs, tag management systems, and event pipelines
• Familiarity with ML-driven personalization approaches (e.g., propensity models, recommenders), even if models are externally managed
• Experience working in composable DXP ecosystems (CMS, personalization, experimentation, commerce)

What Success Looks Like

• Customers successfully deploy production-grade personalization and experimentation programs using Contentful Personalization.
• Personalization solutions you design are:
• measurable and outcome-driven
• performant at enterprise scale
• governed and extensible over time
• Customer engineering teams trust your guidance because you bring deep personalization domain expertise backed by hands-on implementation experience.
• Product and Engineering teams benefit from clear, actionable feedback rooted in real customer implementations.
• Contentful is consistently seen as a credible personalization partner, not just a technology vendor.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees  and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

New York Salary Range: $153,000 - $207,000 (80/20 split)

About the Opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.

This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.

What to Expect

• Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
• Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
• Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
• Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
• Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
• Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
• Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
• Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
• Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
• Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.

What You Need to Be Successful

• 4+ years of security engineering, DevSecOps, or equivalent experience.
• Hands-on expertise with AWS architecture, services, and security features.
• Proficiency in Python to build and maintain security tools.
• Familiarity with Kubernetes and container security, including configuration and runtime protection.
• Exposure to JavaScript and Go with the ability to perform security code reviews.
• Experience using Terraform to build, deploy, and maintain infrastructure as code.
• Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
• Demonstrable ability to embed security considerations throughout the software development lifecycle.
• Hands-on involvement supporting vulnerability management and incident response functions.
• Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
• Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
• Clear and effective communication skills.
• Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
• A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
• Passionate about designing and performing hands-on implementation work.
• Ability to work in a fast-paced environment, often juggling multiple projects.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

About the Opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.

This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.

What to Expect

• Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
• Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
• Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
• Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
• Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
• Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
• Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
• Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
• Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
• Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.

What You Need to Be Successful

• 4+ years of security engineering, DevSecOps, or equivalent experience.
• Hands-on expertise with AWS architecture, services, and security features.
• Proficiency in Python to build and maintain security tools.
• Familiarity with Kubernetes and container security, including configuration and runtime protection.
• Exposure to JavaScript and Go with the ability to perform security code reviews.
• Experience using Terraform to build, deploy, and maintain infrastructure as code.
• Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
• Demonstrable ability to embed security considerations throughout the software development lifecycle.
• Hands-on involvement supporting vulnerability management and incident response functions.
• Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
• Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
• Clear and effective communication skills.
• Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
• A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
• Passionate about designing and performing hands-on implementation work.
• Ability to work in a fast-paced environment, often juggling multiple projects.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

About the Opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.

This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.

What to Expect

• Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
• Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
• Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
• Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
• Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
• Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
• Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
• Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
• Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
• Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.

What You Need to Be Successful

• 4+ years of security engineering, DevSecOps, or equivalent experience.
• Hands-on expertise with AWS architecture, services, and security features.
• Proficiency in Python to build and maintain security tools.
• Familiarity with Kubernetes and container security, including configuration and runtime protection.
• Exposure to JavaScript and Go with the ability to perform security code reviews.
• Experience using Terraform to build, deploy, and maintain infrastructure as code.
• Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
• Demonstrable ability to embed security considerations throughout the software development lifecycle.
• Hands-on involvement supporting vulnerability management and incident response functions.
• Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
• Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
• Clear and effective communication skills.
• Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
• A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
• Passionate about designing and performing hands-on implementation work.
• Ability to work in a fast-paced environment, often juggling multiple projects.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

About the Opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.

This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.

What to Expect

• Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
• Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
• Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
• Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
• Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
• Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
• Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
• Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
• Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
• Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.

What You Need to Be Successful

• 4+ years of security engineering, DevSecOps, or equivalent experience.
• Hands-on expertise with AWS architecture, services, and security features.
• Proficiency in Python to build and maintain security tools.
• Familiarity with Kubernetes and container security, including configuration and runtime protection.
• Exposure to JavaScript and Go with the ability to perform security code reviews.
• Experience using Terraform to build, deploy, and maintain infrastructure as code.
• Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
• Demonstrable ability to embed security considerations throughout the software development lifecycle.
• Hands-on involvement supporting vulnerability management and incident response functions.
• Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
• Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
• Clear and effective communication skills.
• Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
• A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
• Passionate about designing and performing hands-on implementation work.
• Ability to work in a fast-paced environment, often juggling multiple projects.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

About the Opportunity

Candidates must be located in the eastern time zone

Contentful strives to build a secure and safe service and commits considerable effort and resources to security. Our Security team supports corporate-wide information security management programs and collaborates closely with internal teams. We believe that Security must be anchored by DevOps principles with strong repeatable processes.

We are looking for a committed and driven Security Engineer with experience working in cloud-native product infrastructure and corporate environments. In this role, you will manage daily alerts and operations while leading broader collaborative initiatives, such as architecture design, threat modeling, and vulnerability identification, to drive meaningful security improvements. Candidates should be skilled in cloud-native technologies, with demonstrable proficiency in infrastructure-as-code and application development.

This hands-on role offers an opportunity to grow your expertise in cloud technologies and security tooling while making a meaningful impact by embedding security practices and supporting secure third-party integrations in a fast-paced software-as-a-service environment.

What to Expect

• Lead initiatives and partner with teams to embed practical security safeguards and champion a security-first mindset across the business.
• Lead security assessments and remediation for cloud-native applications, infrastructure, and vendor integrations to proactively identify and address risk.
• Support vulnerability management by identifying, tracking, and partnering with teams to drive remediation of security issues across product and corporate environments.
• Develop and maintain security solutions through custom development and effective tool management to enhance efficiency and operational effectiveness.
• Leverage industry standards to develop hardening requirements and monitoring mechanisms that enforce and strengthen the security of systems and environments.
• Advance the development, customization, and maintenance of hardening standards and monitoring mechanisms for systems and environments.
• Drive security and monitoring enhancements to containerized workloads and orchestration platforms.
• Participate actively in incident investigations through independent analysis, contributing to findings, root cause analysis, and remediation efforts.
• Collaborate in defining and monitoring evolving security compliance and regulatory requirements.
• Research and evaluate emerging threats, vulnerabilities, and security technologies to keep defenses up to date.

What You Need to Be Successful

• 4+ years of security engineering, DevSecOps, or equivalent experience.
• Hands-on expertise with AWS architecture, services, and security features.
• Proficiency in Python to build and maintain security tools.
• Familiarity with Kubernetes and container security, including configuration and runtime protection.
• Exposure to JavaScript and Go with the ability to perform security code reviews.
• Experience using Terraform to build, deploy, and maintain infrastructure as code.
• Strong foundational networking knowledge covering cloud networking concepts, the OSI model, TCP/IP, and routing fundamentals.
• Demonstrable ability to embed security considerations throughout the software development lifecycle.
• Hands-on involvement supporting vulnerability management and incident response functions.
• Familiarity with authentication and authorization protocols and mechanisms (OAuth, SAML, JWT, IAM)
• Experience identifying and mitigating OWASP Top 10 vulnerabilities in web applications and APIs.
• Clear and effective communication skills.
• Ability to articulate security risks and tradeoffs to both technical and semi-technical audiences.
• A proactive, growth-oriented mindset focused on continuous learning, innovation, and raising security standards.
• Passionate about designing and performing hands-on implementation work.
• Ability to work in a fast-paced environment, often juggling multiple projects.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This role will require being full-time onsite at our New York office to support collaborative team dynamics and innovative problem-solving.

BitGo is looking for a Software Engineer with a strong background in React or React Native to join our team and help us build cross-platform mobile applications that enhance the BitGo experience for our customers.

Responsibilities

• Design and build advanced applications for the iOS and Android platforms using React Native
• Collaborate with cross-functional teams to define, design, and ship new features
• Write clean, maintainable, and efficient code
• Ensure the performance, quality, and responsiveness of applications
• Identify and correct bottlenecks and fix bugs
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Participate in code reviews and contribute to a culture of continuous improvement
• Work closely with product managers, designers, and other engineers to understand and refine product requirements
• Provide mentorship to your peers in the broader engineering team through code reviews and education on best practices

Skills & Experience: 

We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets. 

Required

• At least 3 years of proven experience in mobile or web application development 
• Strong knowledge of JavaScript and related technologies (ES6, TypeScript)
• Solid understanding of the full mobile or web development life cycle
• Knowledge of UI/UX standards and mobile design principles
• Experience with SQL databases like MySQL or Postgres
• Confident with RESTful API design
• Great with unit and functional testing and debugging
• Experience in Git/GitHub and branching methodologies, code review tools, CI tools, etc.
• Bachelor’s degree in computer science, applied mathematics, or another technical discipline from a top university
• Understanding of and strong interest in cryptocurrencies and blockchain
• Great at algorithm design, problem solving, and complexity analysis
• Ability to work independently in a fast-paced environment

Preferred

• Experience with native mobile development (iOS/Android) or React Native is a plus
• Understanding of and experience working in the financial industry
• Familiarity with any of the following: digital wallets, clearing and settlement, lending, trading, accounting systems, etc

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Pay Transparency Notice: Depending upon your leveling and location, the compensation for this role averages between $150,000 - $200,000 USD base salary. Equity, an annual performance bonus and the benefits outlined below are also a part of this role's package. 

Here are some of the benefits* of working at BitGo:

• Competitive base salary, bonus and stock options
• 100% company paid health insurance for employee, partner and dependents
• Up to 4% 401k company match
• Paid parental leave, Paid vacation
• Free commuter/parking pass; near subway
• Free custom lunches, dinners and snacks 
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and inspiring startup environment

*Benefits may vary based on location 

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.

What We're Looking For

We’re looking for a Frontend Engineer to help develop and scale the UI and frontend infrastructure of the Lightning AI platform. In this role, you’ll take ownership of key features and drive them end-to-end, working closely with engineering, product, and design to ship high-quality, iterative improvements. With over 10,000 organizations building with Lightning, you’ll have a unique opportunity to impact how the world builds and deploys AI to production.

This role is based in one of our hubs (Seattle, NYC, SF, or London), with a minimum of 2 in-office days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this position at this time.

What You’ll Do

• Write readable/testable/efficient code in React and Redux, and build deep expertise in our technology stack to deliver new features, improve system stability, and increase overall performance.
• Partner with engineering and product leaders on developing the user interface and frontend infrastructure while using your experience to set the technical direction for large projects.
• Evaluate, strengthen, and document technical architecture, tools, and processes.
• Maintain high standards for software quality, implement automation, drive continuous delivery, and reduce time to production while proactively reducing technical debt.
• Mentor and coach engineers on system design, operating in high uncertainty, and problem-solving to create a supportive, inclusive environment in which each engineer can grow.

What You’ll Need

• Proficiency in React, JavaScript and TypeScript.
• Strong understanding of software engineering principles and lifecycle.
• Hands-on experience as a Frontend Engineer in a SaaS technology company.
• Proven ability to take ownership of key features and drive end-to-end development.
• Communication and collaboration with engineers, product managers, and designers.
• Ability to operate in high uncertainty and rapidly changing environments.

Compensation

At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! To ensure our users make the most out of Algolia’s powerful features, we need to first make sure that they understand our offerings and are able to set everything up quickly. 

The Growth org aims to help Algolia grow by working on changes in the product, introducing new features, and providing the best possible user experience. You will get to shape the user experience of our customers as they start using Algolia, help create a new Growth platform, mentor software engineers, and introduce best practices.

A few projects we’ve worked on recently include:

• New data integrations with other developer platforms
• New marketplace and billing integrations
• New internal platforms such as notifications, experimentation, feature flagging
• AI based data processing platforms

Your role will consist of: 

• Coming up with innovative solutions to help users get the most out of Algolia
• Executing experiments and A/B tests to choose the best possible solution
• Collaborating with Product and Design teams to identify and ideate on opportunities
• Mentoring other software engineers and helping them grow
• Designing & developing a scalable growth platform
• Working with a wide range of teams to deliver a solid growth foundation
• Improving engineering quality, processes and tooling
• Helping define the team roadmap
• We follow a bottom-up approach: the teams come up with their own initiatives targeting our metrics and execute on them

You might be a fit if you have:

• Passion about delivering the best UX to diverse sets of users in various industries (engineers, marketers, merchandisers, etc.)
• Mindset to take data driven decisions and analysing impact of the changes you introduce
• Experience with event driven infrastructure in GCP or AWS
• Experience with a server-side typed or untyped language
  • We use Ruby and have plans to integrate more Golang, so willingness to learn is important
• Experience with JavaScript, TypeScript, React, HTML/CSS –  this role is fullstack, we expect engineers to be able to ship across the stack

Nice to have:

• Experience working in a scale-up or Growth team
• Experience with analytics platforms like Amplitude, Hex

#LI-hybrid

Full Stack Engineer  

The Full Stack Engineer at iCapital will work end-to-end on new features, enhancements, and defect resolution on one or more of iCapital's software platforms. You will work closely with our Product Management team throughout the software development process, detailing requirements, reviewing work in progress, and addressing issues found in manual test efforts.  

Responsibilities 

• Web application development in React as front end and Ruby on Rails as a backend. 

• Strong grasp of system design, architecture, and trade-offs. Able to mentor junior engineers effectively. 

• Participate in architecture reviews and technical design.  

• Active participation in daily stand-up meetings 

• Active participation in Peer Code Reviews as part of our standard SDLC and Change 

Qualifications  

• 3+ years software engineering experience building enterprise SaaS cloud-based solutions 

• 2+ years of Ruby on Rails development experience 

• 2+ years of hands-on experience with modern JS frameworks such as React 

• 2+ years of front end and back-end test automation development using RSpec, Cucumber or similar 

• Technical leadership/management experience is a plus 

• Demonstrated understanding of relational database concepts and modeling practices. 

• Familiarity with cloud-based technologies – K8S, AWS etc. 

• Ability to work in an Agile / Kanban methodology 

• Ability to work independently or as part of a group effort, as required 

• Solid problem-solving ability 

• Excellent communication skills 

• Collaborative approach to software development 

Benefits

The base salary range for this role is $110,000 to $135,000 depending on level.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role  

The Full Stack Engineer at iCapital will work end-to-end on new features, enhancements, and defect resolution on one or more of iCapital's software platforms. This individual will work closely with our Product Management team throughout the software development process, detailing requirements, reviewing work in progress, and addressing issues found in manual test efforts.  

Responsibilities 

• Develop web application in React as front end and Ruby on Rails as a backend. 

• Strong grasp of system design, architecture, and trade-offs. Able to mentor junior engineers effectively. 

• Participate in architecture reviews and technical design.  

• Active participation in daily stand-up meetings.

• Active participation in Peer Code Reviews as part of our standard SDLC and Change.

Qualifications

• 5+ years software engineering experience building enterprise SaaS cloud-based solutions 

• 3+ years of Ruby on Rails development experience 

• 3+ years of hands-on experience with modern JS frameworks such as React 

• 2+ years of front end and back-end test automation development using RSpec, Cucumber or similar 

• Technical leadership/management experience is a plus 

• Demonstrated understanding of relational database concepts and modeling practices

• Familiar with cloud-based technologies – K8S, AWS etc. 

• Able to work in an Agile / Kanban methodology 

• Able to work independently or as part of a group effort, as required 

• Solid problem-solving ability 

• Excellent communication skills 

• Collaborative approach to software development 

Benefits

The base salary range for this role is $130,000 to $160,000 depending on level.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

iCapital is looking for a Software Developer in Test to work on the iCapital platform. In this role, you’ll bring practical knowledge of agile development methodologies and engineering best practices. As a Software Developer in Test (SDET), you’ll work closely with the Development and Testing team. The ideal candidate would be a combination of a hands on developer who has some managerial experience, and who can understand existing automation test frameworks and has an ability to enhance and implement the same and should also be able to work with other engineers and product managers to support feature-based testing.

Responsibilities

• Build and implementation of robust automated test suites.
• Integration of automated test suites with the current build and deployment processes.
• Maintenance of automated tests to accommodate changes in system design and architecture.
• Integration of Automation framework with existing tools (JIRA).
• Create/Manage/Utilize Defect workflows with automated test execution.
• Design and publish meaningful metric to support automation test creation and execution.
• Build and implementation of performance test suites.
• Perform all types of testing – Functional. API, Automation, Performance and Load

Qualifications

• 8+ years of experience with QA engineering delivery experience
• 4+ years of delivery within Agile SDLC/teams ideally with CICD
• Programming experience in Java with focus on behavior driven development (BDD) and test-driven development (TDD) and design patterns, ideally within continuous integration (CICD)
• Experience with Java microservices and REST APIs and exposure to React front end
• Agile development approach
• Technologies: Java, JavaScript, IntelliJ/Eclipse
• CICD: Maven, Sonar, Git, Teamcity/Jenkins, Docker
• AI Integration experience preferred
• Exposure to banking and/or finance environments preferred
• Testing: Junit, Playwright, Protractor, JMeter or similar

The base salary range for this role is $110,000 to $145,000 depending on level.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).  

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ 

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

About the Role

We are makers. We create because we are curious, and we believe that the best way to prove an idea works is to make it real.

As the Creative Director, Web, you are the visionary behind Google’s digital front door. You operate at the intersection of brand storytelling and cutting-edge web technology. This is not a role for utility-focused product designers; this is a role for a digital storyteller who understands how to turn a website into an immersive brand experience.

You will drive the creative vision for high-visibility marketing sites, product launch pages, and interactive digital experiences. You are obsessed with pixel perfection, steeped in emerging web trends (WebGL, micro-interactions, motion), and capable of translating the Google brand into digital environments that are as functional as they are magical. You will set the vision, guide the team, and get your hands dirty in the design files to ensure every pixel meets the "Google Grade."

Responsibilities:

Web Vision & Digital Storytelling

• The "Flash" & The Function: Lead the creation of "flashy," high-impact marketing websites and digital experiences. You bridge the gap between heavy interaction design and strategic marketing, ensuring the web isn't just a container for information, but a compelling destination in itself.
• User-Centric Magic: Understand the product and the user deeply. Your job is to connect the two through intuitive UI and magical UX that feels distinctly Google—simple, human, and useful, but with a layer of delight that pushes the brand forward.
• Push the Browser: Stay on the bleeding edge of what is possible in a browser. Champion new web technologies and motion design to create experiences that feel alive, responsive, and innovative.

Craft, Quality & "Google Grade"

• Pixel Obsession: Maintain an uncompromising standard of visual excellence. You are the guardian of "Google Grade" on the web—ensuring hierarchy, typography, and layout are flawless across all viewports.
• Hands-On Leadership: You are a leader who still designs. You must be willing to jump into Figma to refine a component, direct a motion study, or push a concept further. You lead by doing.
• Systemic Thinking: While focused on "wow" moments, you also understand design systems. You ensure your flashy experiences can scale and align with broader Google web governance where necessary.

Client Partnership & Strategy

• Sell the Vision: You are the primary presenter for digital work. You must be able to articulate the "why" behind complex interaction models and design choices to clients across Marketing and Product, turning skeptics into believers.
• Strategic Alignment: Partner with strategists to ensure web experiences meet business KPIs without sacrificing creativity. You know how to balance "cool" with "conversion."

AI & Innovation

• AI-Enabled Workflow: actively explore how AI can enhance web design workflows—from generating layout variations to creating assets for prototypes. You view AI as a tool to get to "pixel perfect" faster.

About You

The essentials:

• Experience: 10+ years of digital design experience, with a heavy emphasis on marketing websites, microsites, and interactive storytelling. At least 3+ years in a leadership role.
• Portfolio of "Wow": A portfolio demonstrating high-end web design (Awwwards-caliber work). We need to see rich UI, fluid UX, and strong motion sensibilities—not just static dashboards or utility apps.
• Technical Fluency: Deep expertise in UI/UX principles and site architecture. You don't need to write code, but you must understand the capabilities of modern front-end development (HTML/CSS/JS/WebGL) to communicate effectively with developers.
• Tool Mastery: Expert-level proficiency in Figma and familiarity with the Adobe Creative Suite. Knowledge of prototyping tools (Protopie, Principle) is a massive plus.
• Client Presence: Proven ability to command a room and present creative work with confidence and strategic clarity.
• The Maker Mindset: You are resilient, curious, and believe that the details are the design.

Key Performance Indicators (KPIs)

• Creative Excellence: Delivering web work that sets a new standard for the brand and garners industry recognition (FWA, Awwwards, Webby).
• Engagement: Web experiences that drive higher dwell time, interaction rates, and successfully convey product magic.
• Team Leadership: Cultivating a team of designers who are excited to push boundaries and grow their skills under your mentorship.
• Client Trust: establishing yourself as the go-to expert for digital web innovation within the client organization.

#LI-KW1

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Are you energized by designing complex data-rich workflows that help investment firms make faster, smarter decisions? Do you enjoy simplifying deeply technical reporting and analytics systems into intuitive, elegant user experiences that customers trust every day? Are you excited to shape how AI, automation, and intelligent workflows transform modern investment reporting platforms at scale? If so, we invite you to be a part of our innovative team.

As a Product Designer at Ridgeline, you’ll help modernize one of the most operationally complex areas of investment management software: client reporting, reporting infrastructure, and data intelligence workflows. You’ll partner closely with product managers, engineers, and customers to design reporting experiences that are powerful, scalable, and intuitive across advisors, operations teams, and investors. You’ll work across workflows including report discovery, report generation, scheduling, permissions, dashboards, AI-assisted reporting, and client-facing outputs while helping define the future of intelligent reporting systems. You’ll leverage modern AI tools like Claude, Cursor, and Claude Code to accelerate exploration, prototype experiences, evaluate edge cases, and improve product quality and design velocity across the entire design process.

At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.If this excites you, we’d love to meet you!

You must be work authorized in the United States without the need for employer sponsorship.

The impact you will have:

• Reimagine client reporting workflows across dashboards, report discovery, embedded PDFs, exports, and reporting home experiences
• Design intuitive workflows for configuring, generating, scheduling, monitoring, and troubleshooting complex reporting operations
• Define scalable experiences for template management, conditional content, disclaimers, reusable report structures, and advanced configuration workflows
• Build intelligent reporting surfaces that incorporate AI-assisted guidance, personalization, search, and configurable reporting experiences
• Create transparent access and sharing experiences for reports, batches, permissions, and administrative controls
• Prototype and iterate quickly using tools like Claude, Cursor, and Claude Code to explore workflows, edge cases, and interaction patterns
• Translate concepts into polished, production-ready experiences in Figma with strong systems thinking and visual craft
• Collaborate closely with engineering to ensure designs are feasible, scalable, and thoughtfully implemented
• Contribute to Ridgeline’s design systems, interaction patterns, prompt libraries, and AI design practices
• Conduct customer conversations, lightweight research, and usability testing to rapidly validate ideas and improve workflows
• Mentor designers through feedback, collaboration, and thoughtful design critique
• Think creatively, own problems, seek solutions, and communicate clearly along the way
• Contribute to a collaborative environment deeply rooted in learning, teaching, and transparency

What we look for:

• 6+ years of experience designing and shipping successful digital product experiences
• Strong interaction design, systems thinking, visual design, and prototyping skills
• Experience designing complex workflows, data-intensive applications, or enterprise software platforms
• Active AI-native workflow experience using tools like Claude, Cursor, or Claude Code as part of daily product and design practice
• Ability to simplify technically complex systems into intuitive user experiences
• Experience collaborating closely with engineering teams to deliver thoughtful, scalable solutions
• Strong storytelling, communication, and presentation skills
• Ability to mentor and coach other designers while raising quality across a broader organization
• Experience gathering customer insights and translating findings into actionable product improvements
• Ability to manage ambiguity, prioritize effectively, and drive clarity across cross-functional teams
• Strong problem-solving skills and a high level of product ownership
• Willingness to learn about cutting-edge technologies while cultivating expertise in investment management workflows and reporting systems
• Ability to communicate effectively with colleagues at all levels
• A shareable portfolio (attachment or online)

Bonus:

• Experience in financial services, investment management, reporting platforms, or analytics products
• Experience conducting user research and usability testing
• Proficiency with modern front-end technologies including React, JavaScript/TypeScript, and CSS
• Experience contributing to design systems and design-to-code workflows
• Experience designing AI-native product experiences including agentic behavior, transparency patterns, confidence cues, and user controls
• Experience designing reporting, dashboarding, or document-generation workflows

About Ridgeline

Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.”

Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace.

Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions.

Compensation and Benefits 

[For New York and California Based Only]

The typical starting salary range for new hires in this role is listed below.  In select locations (including, the San Francisco Bay Area, CA, and the New York City Metro Area), an alternate range may apply as specified below. 

The typical starting salary range for this role is: $168,000-$210,000. 

The typical starting salary range for this role in the select locations listed above is: $184,500-$231,000.

Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. 

As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. 

In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits.

#LI-Hybrid

About the Role

Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Revenue Engine team builds the technology that powers a seamless financial experience for patients and ensures the business can grow to reach more people who need care.

You'll work across two high-impact surfaces: patient-facing tools that give clients a clear, transparent view of their finances and the ability to manage their payments with confidence, and internal products that streamline how our revenue operations teams work — making insurance billing and revenue collection faster, smarter, and more scalable. For our highest-acuity patients, financial clarity is a critical aspect of their care experience. And for the business, operational excellence in revenue collection is what makes expanding access possible.

If you're curious about the patient and stakeholder experience, love owning products end to end, and want to move fast on work that is both highly visible and has a clear impact, this is the team for you.

Responsibilities

• Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL
• Set strong patterns for our growing team to follow, supported by modern AI tools to develop quickly at scale
• Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions
• Be an owner. Collaborate with product and design to iterate to top notch product solutions
• Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We’re early and the expectation of folks joining at this stage is that you’ll play a huge part in setting and improving how we work
• Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods
• Ensure our clients can always access the care they need by participating in our on-call rotation

Requirements

• At least 6 years of professional experience developing user facing web applications that deliver meaningful business value
• Expertise and hands on production experience with an application programming language, preferably Python and/or Javascript/Typescript
• Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations
• Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications
• Experience developing high quality code leveraging modern AI tooling (ex: using Claude Code)
• Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth

Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/week

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $195,000 and $255,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

 #LI-HYBRID

About the Role

Charlie Health leads the nation in high-acuity virtual behavioral care, having delivered life-saving treatment to more than 100,000 clients nationwide. Our Revenue Engine team builds the technology that powers a seamless financial experience for patients and ensures the business can grow to reach more people who need care.

You'll work across two high-impact surfaces: patient-facing tools that give clients a clear, transparent view of their finances and the ability to manage their payments with confidence, and internal products that streamline how our revenue operations teams work — making insurance billing and revenue collection faster, smarter, and more scalable. For our highest-acuity patients, financial clarity is a critical aspect of their care experience. And for the business, operational excellence in revenue collection is what makes expanding access possible.

If you're curious about the patient and stakeholder experience, love owning products end to end, and want to move fast on work that is both highly visible and has a clear impact, this is the team for you.

Responsibilities

• Develop and deliver high quality, performant, maintainable features that drive meaningful business value using our core technology stack: React, Python, and PostgreSQL
• Set strong patterns for our growing team to follow, supported by modern AI tools to develop quickly at scale
• Partner with teammates across the organization to understand our business. Leverage that understanding to drive data modeling discussions and decisions
• Be an owner. Collaborate with product and design to iterate to top notch product solutions
• Identify bottlenecks and implement improvements to engineering processes, tools, and procedures. We’re early and the expectation of folks joining at this stage is that you’ll play a huge part in setting and improving how we work
• Promote a culture of collaboration and learning across engineering, product, and design team via mentoring, documentation, presentations, or other knowledge sharing methods
• Ensure our clients can always access the care they need by participating in our on-call rotation

Requirements

• At least 6 years of professional experience developing user facing web applications that deliver meaningful business value
• Expertise and hands on production experience with an application programming language, preferably Python and/or Javascript/Typescript
• Excellent at managing ambiguity. Masterful ability to break down big, messy problems (demanding requirements, bugs, etc) into smaller parts with tractable solutions and clear iterations
• Meaningful scope within an application engineering team. Experience making or contributing to important technical tradeoff decisions with cross team implications
• Experience developing high quality code leveraging modern AI tooling (ex: using Claude Code)
• Growth mindset and a sense of humor. You welcome feedback and when you stumble you get back up. You adapt quickly in a fast-paced environment and you enjoy fostering an environment that prioritizes fun, learning, and growth

Please note: candidates located within 75 minutes commuting distance of our NYC office are expected to come to office 4 days/week

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time employees. Read more about our benefits here.

Additional Information

The total target base compensation for this role will be between $195,000 and $255,000 per year at the commencement of employment. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, leveling, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.

 #LI-HYBRID