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Software Engineer 3, Backup

MongoDB · New York City

PTO Durable TXs & Availability New York City Posted May 8, 2026

The MongoDB Cloud Services Team is a diverse group of contributors working together to help our users manage MongoDB at global scale. The Cloud Team is responsible for MongoDB Atlas: our database as a service offering, and fastest growing product, which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes.

The Backup Team delivers essential infrastructure to help our customers in their hour of need - providing the ability to quickly restore a massive, distributed database to any point in time at the click of a button. The Backup Team’s mission is to make MongoDB backup more reliable, faster, and also cheaper. This team is responsible for the Backup Agent (Go), the extensive server-side infrastructure (Java) which manages 100s of TB of data and processes billions of operations per day, and the user interface (Javascript) that customers use to manage their backups. Common project themes are performance, scaling, and ease of use.

We're looking for someone who is

Skilled at writing large-scale, distributed backend systems in a compiled language (Java, C#, Go, etc.)
Fond of chasing down tough problems in a distributed systems environment
Cool under pressure - has wrangled production crises, and secretly finds this a little fun
Experienced with Linux, and able to correlate application performance problems with underlying hardware limits
Comfortable working across the stack of a modern web application
Always striving to expand their knowledge
Curious, collaborative and intellectually honest

Responsibilities

Work closely with product teams, considering the user’s perspective while helping the team achieve success
Collaborate with team members over best practices and core concepts
Hold yourself accountable to your actions, maintaining the balance between accomplishing goals with research & development
Own our core values and adhere to them in your work, and
Stay up to date with best practices in web engineering

Success Measures

A Software Engineer will be successful in this role when they

Are open, honest and willing to contribute and collaborate with others
Develop confidence in finding their way across the platform
Can take responsibility for the planning and execution of a major feature, representing Engineering when working with Product and Design
Are willing to learn and contribute to all parts of the stack
Are resolute in their approach to problem solving, balancing the needs of their team with the willingness to get to the bottom of issues

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273405624

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$106,000—$209,000 USD

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Growth Marketing Manager - Creative Strategy

Nourish · New York, NY or Remote

Mission & Vision & Success

Growth Marketing Headquarters Posted May 7, 2026

About Us

Nourish is on a mission to improve people’s health by making it easy to eat well. Nutrition-related chronic disease is the largest and most overlooked crisis in the world. Food can be medicine: working with a Registered Dietitian is one of the most effective interventions available, but <1% of eligible Americans use their covered benefits.

Nourish is building an AI-native, patient-friendly healthcare system centered on nutrition that improves outcomes, lowers costs, and helps people live healthier, longer lives. We launched three years ago, are live in all 50 states, and already have thousands of dietitians and hundreds of thousands of patients on the platform.

We are growing quickly, have partnered with national health insurance companies and provider groups, and have raised $115M from top-tier VCs including JP Morgan Growth Equity, Thrive Capital, Index Ventures, Y Combinator, Maverick Ventures, Box Group, Atomico, G Squared, and Pinegrove Venture Partners. Our angel investors include world-class healthcare founders from Oscar, Rightway Health, Headway, Spring Health, and Alto Pharmacy, as well as soccer star Alex Morgan and the founders from Olipop and Notion.

Learn more about us here and read about our recent Series B here.

About the Role

As a Growth Marketing Manager - Creative Strategy, you'll own the creative strategy engine for paid social, starting with Meta and TikTok. You'll be the connective tissue between performance data and great creative: digging into why ads work, surfacing human insights behind the numbers, and translating those into concepts that drive results at scale. You'll report to our Growth Creative Lead and work closely with peers across Creative, Paid Media, Influencer, Design, and Analytics. The work you do will directly support our mission to improve people's health as our ads are often the first way many patients hear about Nourish.

This is a full-time role ideally suited for NYC-based candidates or those open to relocation. The expectation is to work from our Flatiron office 3+ days per week, with some remote flexibility. We’re also open to remote candidates who are willing to travel to NYC occasionally.

Please note: This role is best suited for candidates with hands-on performance creative experience in a startup or agency environment. While backgrounds in copywriting, organic social, or UGC can be additive, we’re looking for someone who has directly owned creative strategy tied to paid growth outcomes.

Key Responsibilities & Opportunity:

Own the creative strategy engine for paid social channels: You'll drive efficient growth across our core channels, starting with Meta and TikTok. You’ll set creative roadmaps, develop ad concepts, and iterate toward ad winners and lower CPA. You’ll use performance data to experiment with new hooks, formats, messaging, and cultural trends.
Lead quarterly and weekly creative testing: You'll translate performance data into insight-driven briefs and guide internal teammates, agencies, and influencer partners to deliver impactful assets.
Collaborate with creative team to ship winning creative: You'll work directly with Design, Video, Copy, and Influencer to brief, review, and scale concepts, acting as a coach and light creative director to strengthen creative output.
Own creative reporting and insights: You'll own weekly creative strategy reporting and partner with Paid Media to analyze results and suggest optimization opportunities. Your analyses will translate data into actionable insights, test priorities, and scale decisions.
Drive broader strategic analysis and learning: You’ll lead macro analyses that go beyond weekly performance, looking across audience, messaging, and other key drivers to identify larger growth opportunities.

You’re a great fit if you:

Have 3–5 years of direct experience as a growth marketing manager or creative strategist, ideally within a performance creative agency or in-house team. Perhaps you’re a growth marketer ready to move beyond media buying or a strategist from a performance agency interested in a mission-driven, high-ownership role.
Are naturally social-first with strong creative instincts. You can turn an insight into a wide range of innovative, on-trend paid social concepts. You’re personally always online and intrinsically motivated by creative trends.
Are an excellent creative partner. You work seamlessly with creatives, communicate learnings clearly, value feedback, and can act as a coach or light creative director on briefs.
Are intellectually curious and drawn to insight generation. You’re strong at pattern recognition, spotting performance trends in creative data, and uncovering the human insight behind what’s working.
Are a data-driven problem solver. You’re comfortable interpreting performance metrics and translating insights into creative action. You understand performance fundamentals and are familiar with dashboards like Motion.
Are detail-oriented and organized. Sloppy work, incorrect ad names, poorly cropped creative, and missed deadlines wouldn’t make it past you.
Are scrappy, action-oriented, and self-motivated. You’re excited to get your hands dirty and solve problems at both the strategic and tactical levels.
Thrive in fast-paced environments where priorities shift and stakes are high.

More Information

Nourish Clinical Philosophy

Values

Why Nourish Exists

Compensation & Benefits

How We Work

Please note that you must be legally authorized to work in the U.S. for this position.

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Senior Full Stack Engineer

SoFi · United States

Employee Applicant Privacy Notice

Risk 2LOD NY - New York City Posted May 7, 2026

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

As a Senior Full Stack Engineer, you will serve as a primary contributor in the development, deployment, and optimization of enterprise-grade, full-stack custom applications at scale. The ideal candidate brings 5+ years of robust engineering experience, a distinguished history of end-to-end delivery, and comprehensive mastery of software design—ranging from intricate user interfaces and business workflows to foundational back-end data architecture. You will collaborate with cross-functional teams to define technical strategy, advocate for engineering excellence, and deliver high-impact solutions directly to our member community.

What you’ll do:

Architect, design, and build end-to-end user-facing software applications using rich interactive user-interfaces with your expertise working with information extracted from databases and APIs (including leveraging native database functions such as Snowflake Cortex for advanced AI workloads).
Manage deployment pipelines and infrastructure as code using ArgoCD, GitLab CI/CD, and AWS best practices.
Collaborate with the AI engineers on the team to implement multi-agentic AI applications, enabling autonomous, stateful, and collaborative agent workflows for complex, real-world problem solving
Own technical decompositions of new product requirements; lead delivery from ideation to deployment and continual improvement.
Deploy, optimize, and monitor complex business process workflows on enterprise frameworks
Automate real-time and batch data flows using orchestration tools such as Apache Airflow.
Participate in code and design reviews, and make technical decisions for design and architecture of software solutions.
Collaborate with Product, Design, and Engineering to deliver high-impact solutions and foster a growth-mindset environment.
Stay current with the latest trends in software engineering, GenAI, LLM infrastructure, and the evolving tooling ecosystem; generate ideas to expand product capabilities and technical reach.

What you’ll need:

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
5+ years of professional software engineering experience, with a focus on full-stack frameworks and engineering to develop custom product delivery specializing in AI
Solid devops and infrastructure-as-code experience using ArgoCD and GitLab for deployment, CI/CD, and environment management.
Advanced proficiency in React, Node.js, and front-end–to–back-end custom app development.
Extensive hands-on experience with database platforms - Snowflake strongly preferred, including advanced features, AI/ML integrations, and Snowflake Cortex.
Deep expertise in orchestrating real-time and scheduled pipelines with Airflow.
Track record of delivering high-quality, production-grade, scalable, and highly available cloud-based services.
Strong communicator; able to collaborate and drive decision-making with cross-functional stakeholders.
Willingness to take ownership, and champion learning and innovation within the organization.

Nice to have:

Exposure to other cloud-native or AI workflow orchestration platforms.
Experience with AWS
Prior fintech or high-throughput consumer product experience.
Experience deploying and scaling LLM-powered chatbots or retrieval-augmented generation (RAG) platforms.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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Senior Software Engineer - NYC

Vannevar · New York, New York, United States; Remote

Product Engineering Remote New York Posted May 7, 2026

Vannevar is a defense technology company building AI to deter our adversaries. In the 21st century, conflict moves at algorithmic speed and foresight equals firepower. Our agentic AI is purpose-built to compete with China—from cross-Strait conflict to gray zone coercion. Trained on the most mission-relevant datasets in defense, our technology models adversary behavior, simulates campaigns, and recommends the best course of action to decision makers. Our AI systems are some of the most trusted in the industry and actively used on the front lines of the Indo-Pacific to keep the peace and save lives.

Exceptional technology starts with exceptional people. Vannevar is a small agile team combining world-class engineers with veteran strategists who bring deep expertise in defense and tradecraft. We’re building a company defined by mission impact, user empathy, and disciplined growth. In just three years, we grew from $3M to $80M in ARR, achieved early profitability, and reached unicorn status—proving that disruption doesn’t require an ego, and staying power doesn’t mean standing still.

About the role

Vannevar is building the future of nation security enablement with agentic AI. Our platform is responsible for tightening the loop from observation to action - providing the warfighter with cutting-edge analysis tools to make better decisions, faster.

We are searching for an experienced product engineer who has previously helped shape agentic AI technology. You will collaborate closely with mission owners in the defense and national security space to build 1) lasting products for which users are enabled by AI and 2) the workflows within these systems to drive mission outcomes.

What you’ll do

Design, build, and ship a cutting-edge agent-powered mission console using TypeScript, React, Tailwind, Node.js, and Python.
Partner with customers, mission owners, designers, and other engineers to understand user workflows and create 10x better solutions for their problems leveraging agents.
Help define and shape the surface for which users are enabled by AI and agents at Vannevar.
Implement and maintain robust agentic workflows to enable missions at scale.

What we’re looking for

5+ years of professional software development experience
Expertise in TypeScript, Node.js, Postgres, Python, and AWS
Experience building agents using any framework (LangGraph, Agno, Pydantic AI, etc.)
Prior experience working in a user-facing product role
Active Security clearance or ability to obtain one and desire to travel to visit users, collect feedback, and debug issues
Prior experience developing AI-native products

Competitive Salary

The salary range for this position is $170,000 - $225,000 + equity. Within the range, individual pay is determined by experience, relevant education, and/or training.

What we offer

We’re proud to offer competitive benefits that support our employees. Some key highlights of our benefits package include:

Health, dental, and vision insurance
Remote friendly with WeWork access
Unlimited PTO, shared downtime during the federal holiday calendar, and company-wide off time at the end of each year
401(k) match
Lifestyle & wellbeing stipends
Salary top-up during military reserve duty
Fully paid parental leave
Child and pet care reimbursement during travel

Vannevar is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

We encourage candidates from all backgrounds to apply, even if you don't feel like you're a perfect fit. If you're passionate about contributing to our mission, we'd love to hear from you!

IMPORTANT NOTICE
We are committed to protecting the privacy of all applicants. Official emails from the company will come from an @vannevarlabs.com domain. Under no circumstances will a legitimate representative from our company contact you to request passwords, financial information, or other sensitive personal data. Please be vigilant of potential scams.

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Senior Manager, Application Support (East Coast, USA)

Syndio · Remote Home Office - New York Metro; Remote Home Office - United States

Software Development Remote Home Office - Calgary Metropolitan Area Posted May 7, 2026

Do you want to empower organizations to build smarter compensation strategies while ensuring fair pay for all employees?

Syndio is a Series C technology company leveraging advanced technology and responsible AI to accelerate decision-making, streamline compliance, and democratize insights for consistent, equitable compensation practices at scale. Backed by $83M in investments from Bessemer Venture Partners, Voyager Capital, and Emerson Collective, we are expanding our team and products to help companies align their rewards strategies with their business goals.

Our customers are our greatest asset. Syndio partners with many of the world’s most recognized and respected enterprises, helping them implement leading-edge compensation solutions with expert guidance. We analyze pay for over 10 million employees across dozens of countries, ensuring fair, defensible rewards that drive better business outcomes.

Join us in our mission to help companies make smarter pay decisions they can trust!

About the role

Syndio is transforming how companies understand and act on workplace equity — and as we launch new daily-use products into the market, the way we support customers needs to transform too. We're looking for a Senior Manager to define and own the vision for what customer support looks like in an agentic future: a lean, AI-native function that scales with product growth, stays close to customers, and serves as a high-signal feedback loop between users and engineering.

This is a rolling the sleeves builder role. You'll inherit a technically sharp, high-trust team and a clear mandate: architect a support function where intelligent AI agents handle the majority of interactions autonomously, human effort is reserved for what requires genuine judgment, and the gap between incoming ticket volume and resolved ticket volume is continuously closing — without proportional headcount growth.

You'll need to be as comfortable designing a multi-agent orchestration system as you are coaching a team member through a difficult customer conversation. The right person for this role sees agentic AI not as a tool to bolt onto existing processes, but as the foundation to build from.

What you'll own

Vision and strategy for agentic support. You'll define what the support function needs to look like as AI capabilities evolve — setting the architecture for how customer-facing agents, orchestration layers, and human escalation paths fit together. This isn't a roadmap you inherit; it's one you build and continuously refine as the technology and the product surface area change.

Customer-facing agent design and operations. You'll own the build-out of an AI-native support layer — designing the agents customers interact with, the knowledge bases that power them, the escalation logic that routes edge cases to humans, and the quality standards that govern all of it. You're not enabling a tool; you're designing a system.

Analytical rigor and business decision support. You'll own the metrics that matter: ticket inflow rates, autonomous resolution rates, escalation patterns, time-to-resolution, and the gap between incoming and resolved volume. You'll use this data to make and support business decisions — including when to deploy additional agent capacity, when to invest in knowledge base coverage, and where human support is still the right answer.

Team leadership and development. You'll manage, coach, and grow a team that operates at the intersection of technical investigation, customer empathy, and engineering partnership. You'll own performance development, create clarity on roles and expectations, and build a culture where people do their best work.

Agentic bug triage and resolution. You'll formalize how AI agents are used in the bug investigation and resolution workflow — defining which categories of issues are in scope for agent-assisted diagnosis, establishing human review gates, and working with engineering to make the workflow fast and safe.

Cross-functional partnership. Support sits at the center of the product feedback loop. You'll maintain strong working relationships with Engineering, Customer Success, and Product — ensuring that patterns in support data flow into sprint planning and that escalations move quickly when they need to.

Scaling for product growth. With multiple products launching in 2026, you'll own the readiness plan — ensuring agents, processes, and the team are prepared for a significant increase in ticket volume from daily-use products with larger, more diverse user bases.

What we're looking for

A vision for the agentic future of support. You have a clear, informed point of view on where AI-native support is heading — and the experience to back it up. You've thought deeply about multi-agent systems, orchestration, customer-facing agents, and where the human layer belongs in all of it.

Technical fluency. You don't need to be an engineer, but you need to be credible in technical conversations. You're comfortable reading logs, understanding how a web application works end to end, and forming a clear hypothesis about what's broken and why. Experience with observability tooling, agent orchestration platforms, or workflow systems is a strong plus.

AI and automation depth. You've built or operated AI-assisted support workflows with real production usage. You think natively about leverage points — where agents compound, where they break down, and how to design for both.

Analytical capability. You're fluent in support metrics and know how to build the instrumentation to track what matters. You can look at inflow vs. resolution trends and translate them into business recommendations with confidence.

Customer empathy and communication. You understand that every ticket represents a real person with a real problem. You set the standard for how your team and your agents communicate with customers — clearly, honestly, and with genuine care for their experience.

Operational rigor. You know how to design a workflow, measure what matters, and iterate. You've built support processes that scale — not just documented the ones that exist.

People leadership. You've managed high-performing teams and know how to develop ICs who are already excellent. You give feedback directly and create an environment where people grow.

Experience

8+ years in technical support, engineering operations, or a related function
2+ years managing people
Demonstrated experience building or scaling support operations at a SaaS company
Hands-on experience designing or operating AI-assisted support workflows, customer-facing agents, or multi-agent orchestration systems
Hands-on experience with Zendesk or a comparable enterprise support platform at an operational or administrative level
Experience working closely with engineering teams and contributing to cross-functional processes like sprint planning or incident review

What success looks like in year one

By the end of your first year, you've articulated and begun executing a clear multi-year vision for AI-native support. Customer-facing agents are handling the majority of L1 tickets autonomously. Agent-assisted workflows have materially shortened bug resolution cycles. You're tracking inflow and resolution rates with enough precision to make confident capacity recommendations. And the team is operating as a strategic function — not a help desk — with ticket volume growing and manual effort not growing with it.

Why you'll love it here

💰 Competitive Compensation. For this role our base salary is targeted at $158-185k USD.
Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.
🏆 Syndio Equity. So you can share in Syndio’s success.
🏝 Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick & safe time, compassion leave, parental leave, and voting leave.
🩺 Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.
🏥 Life Insurance & Disability. Syndio covers the full premium.
🏦 401(k). To help you save for your future
📍 Remote-First within the following approved East Coast states: CT, DC, FL, GA, MD, MA, NJ, NY, OH, PA, RI, SC, VT, and VA #LI-Remote

Interview overview

Below you'll find an outline of the interview plan for our Senior Manager, Applications Support position. Please note that while this is what we expect the process to look like, we may ask you for supplemental information or require an additional step before making a final decision.

Recruiter Screen - 25min
Hiring Manager - 30min
Loop - Three 30-45 min video calls with departmental peers and cross-functional team members - 2hrs max
Final Interview - Engineering Leader - 30min

At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.

Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.

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Head of Post Sales Technology

MongoDB · New York City; Palo Alto

GTM Tech Palo Alto Posted May 7, 2026

The Head of Post Sales Technology is responsible for transforming Customer Support into an AI-first, automation-led, insight-driven organization.

This leader will design and execute a technology strategy where AI is not an add-on, but the foundation of how support operates — from customer self-service and intelligent routing to real-time agent augmentation and predictive service operations.

The role sits in the IT organization, and will define how emerging AI capabilities fundamentally reshape customer experience, agent productivity, and cost structure.

We are looking to speak to candidates who are based in Palo Alto / San Francisco or New York City for our hybrid working model.

Key Responsibilities

Partner with the Technical Support organization, Customer Success and Professional Services organization to understand the business objectives and chart out a technology strategy and roadmap to address their needs.

1. AI-First Strategy & Transformation

Define and own a multi-year AI roadmap for post sales. The capabilities should ideally include

Suggested responses
Knowledge article generation
Case summarization
Sentiment detection
Next-best-action recommendations

Reimagine support workflows assuming AI agents and copilots are default participants
Lead transition from reactive case management to predictive, proactive service
Establish governance for responsible and secure AI deployment

2. Autonomous & Conversational AI

Architect scalable conversational AI platforms for chat, voice, and digital channels
Lead implementation of AI solutions using modern AI native platforms
Develop frameworks to measure AI containment rates, hallucination risk, escalation patterns, and customer trust
Continuously tune models based on real customer interaction data

4. Intelligent Case Lifecycle & Automation

Implement predictive case routing based on complexity and skill
Automate repetitive workflows and approvals
Use machine learning to detect systemic product issues and trigger escalation automatically
Drive closed-loop feedback into Product and Engineering

5. Data, Insights & Predictive Analytics

Establish unified support data architecture
Build real-time dashboards with actionable insights
Develop predictive models for:

Volume forecasting
Churn risk
SLA breach risk
Escalation likelihood

Transform support data into a strategic asset

6. Platform & Architecture Ownership

Own the support technology stack end-to-end
Ensure integration with Sales, Customer Success, Billing, and Product systems
Standardize APIs and data models to support AI training and analytics
Ensure high availability, security, and compliance

7. Change Leadership

Lead cultural transition to AI-augmented support
Upskill agents and managers in AI collaboration
Build trust through transparent AI governance and explainability
Partner with HR and Enablement to redefine roles and career paths in an AI-native organization

Qualifications

Track Record: 10+ years experience with proven success in leading AI adoption and implementation at scale in companies of comparable size and complexity
Product Management experience - Experience working in IT as a product manager including but not limited to user interviews, discovery, scoping, product vision and roadmap definition, product execution and delivery against the roadmap and measurement of product adoption and definition and tracking of other success metrics
Technical Depth: Strong knowledge of post sales and customer success platforms, enterprise data platforms, RAG solutions, intelligent workflow automation, and enterprise integration
Strategic Leadership: Demonstrated ability to set vision, build consensus, and drive measurable business value through AI
Communication: Excellent stakeholder management, communication, and change leadership skills
Education: Bachelor’s degree required (comp science preferred); Master’s or MBA preferred

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req. ID: 1273386617

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$168,000—$330,000 USD

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Growth Marketing Senior Manager

MongoDB · New York City

Growth Marketing New York City Posted May 7, 2026

As a Senior Manager, Growth Marketing Operations on the Growth Marketing team, you will act as a force multiplier in accelerating MongoDB’s PLG-led self-serve business. This role supports organizational clarity, drives high-impact cross-functional initiatives, strengthens operational rigor, and amplifies the narrative and effectiveness of the Growth Marketing function. You’ll adapt to play different roles in different projects. You’ll lead various one-off special projects, translate high-level concepts into structured programs, formulate decision-ready recommendations, and represent Growth Marketing in cross-functional forums. You’ll own the operating cadence and track progress on key metrics for the self-serve business: weekly business reviews, quarterly planning, retros, OKR alignment, annual planning and cross-functional syncs, and build lightweight processes that increase velocity and accountability; dismantle or streamline processes that no longer scale.

You’ll assist in drafting executive-ready content for senior leadership, develop mechanisms for sharing Growth’s learnings across the organization, as well as systems to take others' learnings as inputs to our roadmaps. You’ll synthesize data, insights, and product signals into clear narratives that support decision-making. This role supports organizational clarity, drives high-impact cross-functional initiatives, strengthens operational rigor, and amplifies the narrative and effectiveness of the Growth Marketing function.

This is a highly visible role that requires a change agent with natural leadership skills and the ability to work across multiple teams with members at different levels. You are adept at thinking strategically and tactically to get things done by collaborating with cross-functional teams, including Product Management, Data Analytics, Developer Relations, Acquisition, Web, and Product Marketing.

We are looking for an individual who is a problem solver, detail-oriented, collaborative, creative, data-driven, strategic, organized, and a trusted partner.

We're looking to speak with candidates based in the New York City area for our hybrid working model.

In particular, you will

Lead special projects
Translate high-level concepts into structured programs, proposals, and decision-ready recommendations
Own the operating cadence for the business: weekly business reviews, quarterly planning, retros, OKR alignment, and cross-functional syncs
Build lightweight processes that increase velocity and accountability; dismantle or streamline processes that no longer scale
Track progress on key PLG/growth metrics and ensure insights reach the right owners
Draft executive-ready content for senior leadership
Drive collaboration with cross-functional teams to both bring Growth Marketing’s learnings across the org and to leverage insights from other teams in our tactics
Synthesize data, insights, and product signals into clear narratives that support decision-making

We’re looking for someone with

6-8 years of experience in growth marketing, product marketing, product management, strategy, operations, consulting, or similar; Experience in PLG, SaaS, or developer/technical audiences is a plus
Strong bias for action and ability to create clarity from ambiguity
Proven ability to manage complex, cross-functional initiatives
Strong written and verbal communication skills
An owner mentality - you take complete ownership of your tasks and champion efforts to get them to completion
Ability to context-switch between strategic thinking and operational detail
High EQ, executive presence, and storytelling fluency

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 4263336520

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$84,000—$165,000 USD

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Senior Director, HR Business Partnering

MongoDB · Atlanta; Austin; Baltimore; Boston; Chicago; Dallas; Houston; Minneapolis; Nashville; New York City; Palo Alto; Raleigh; San Francisco; Seattle; St. Louis

HR Business Partners New York City Posted May 7, 2026

MongoDB is looking for a transformational HR Leader who has partnered with senior leaders to drive complex, global change at scale. As the Senior Director, you will partner with the Chief Revenue Officer Leadership Team and the VP, HRBP to drive a people strategy that enables durable, profitable growth, expands our market reach, and builds a deep bench of leaders for tomorrow. The role reports to the VP, HR Business Partnering and manages a global team of two.

At MongoDB, the HRBP team’s key focus is to be a trusted advisor to business leaders, translating business strategy into people and organizational priorities that drive performance, culture and growth. This includes shaping workforce strategy & culture, optimizing organizational design and building leadership capability. They use data and insights to influence decisions, anticipate talent needs and ensure that the business has the right structure, culture and capabilities to scale. In short, they are an extension of the business leadership team. They accomplish all of this through very close collaboration with the various other functions within the People Team - Total Rewards, Culture Talent & Development, Talent Acquisition, Regional HR, HR Operations, and People Analytics.

Key Responsibilities

Strategic Partnership & Business Leadership

Serve as a trusted advisor to the CRO and global Sales leadership team, shaping people and organizational strategies that drive scalable revenue growth and global market expansion
Leverage business acumen and data-driven insights to influence decisions on organization design, talent strategy, and leadership effectiveness
Lead and develop a global team, fostering growth, excellence, and deep partnership capability

Talent & Performance Management

Drive a high-performance culture through disciplined goal-setting, continuous feedback, and performance calibration across regions
Partner with leaders to identify, develop, and retain top talent
Use analytics and insights to diagnose trends, assess bench strength, and implement targeted development and engagement strategies that sustain performance
Practice what you coach within your own team, providing continuous feedback, coaching and guidance to your team of BPs

Leadership Development & Succession Planning

Lead succession planning for critical roles, ensuring depth and readiness across the global Sales organization
Provide executive coaching and counsel to senior leaders to elevate influence, decision-making, and people leadership capability

Organizational Planning, Design & Change Leadership

Lead global transformation and organizational design initiatives to ensure that the organizational structure enables accountability, scalability and performance
Architect organizational change, ensuring transformations are executed thoughtfully and sustainably with clear communication and employee engagement

Culture & Employee Experience

Act as a culture carrier and change agent, embedding company values and leadership principles into daily decisions, programs & behaviors
Foster a culture of retention where teams feel empowered and aligned to outcomes

Profile & Experience

12+ years of HR experience, including 8+ years in senior HRBP roles and at least 4+ years leading a team of HRBPs
Proven success leading people strategy and organizational transformation in a high-growth, high-performance technology company
Strong business acumen and deep understanding of Go-To-Market operations and strategies
Demonstrated ability to influence, build trust, and drive change across complex global organizations with very senior leaders
Track record of leading through ambiguity and scaling organizations
Analytical and insight-driven; uses data to guide decisions and measure impact
Exceptional communication, judgment, and credibility at the most senior levels
Consumption experience is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273422877

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates.

MongoDB’s base salary range for this role in the U.S. is:

$151,000—$297,000 USD

Ready to apply?

MongoDB

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AI Solutions Architect

Gusto, Inc. · San Francisco, CA;New York, NY;Denver, CO;Phoenix, AZ;Chicago, IL;Las Vegas, NV

Customer Experience United States - Chicago, IL - Remote United States - Denver, CO United States - Las Vegas, NV - Remote United States - New York, NY United States - Phoenix, AZ - Remote United States - San Francisco, CA Posted May 7, 2026

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

We are building AI-powered, agentic workflows to transform how service operations scale, resolve customer needs, and maintain quality in high-stakes environments. At Gusto, that means designing systems that can earn the trust of small business owners — where a wrong answer or a missed escalation has real consequences.

As an AI Solutions Architect, you will own the end-to-end design and performance of these workflows in production — where models, tools, data, and human judgment come together to deliver outcomes. This is not a traditional architecture role. You will design, prototype, deploy, and continuously improve AI-driven systems that directly impact customer experience and operational efficiency. You will also play a key role in shaping the evolution of our AI platform by identifying capability gaps, prototyping solutions, and informing the primitives required to scale agentic systems effectively.

You will report into the Service Transformation org and work at the intersection of AI governance, service quality, and operational transformation — operating as the connective tissue between Engineering, CX, Legal, and Compliance as Gus, Gusto's AI assistant, scales.

About the Team:

The mission of our Service Transformation (CXT) team is to quickly evolve and scale how Gusto delivers outstanding service experiences and leverages AI to do so. Our team designs the systems, governance frameworks, and feedback loops that allow Gusto's service model to improve continuously, operate reliably, and earn the trust of the customers and employees who depend on it.

Here’s what you’ll do day-to-day:

Architect, prototype, and own end-to-end agentic service workflow frameworks, from scoping through production deployment and iteration — including solve and assist targets, HITL protocols, override logic, and downstream quality safeguards
Analyze SOPs, operational metrics and interaction data to identify and prioritize high-impact automation opportunities based on volume, risk, and customer impact
Design and implement multi-agent orchestration patterns across tools, data sources, and decision steps within a single end-to-end workflow
Apply and influence AI platform capabilities in partnership with CoreX (Gusto's AI Platform team) — including orchestration, retrieval, and evaluation — helping define what needs to be built to support production workflows at scale
Identify platform gaps, prototype workflow-level solutions, and partner with engineering to shape the primitives required for reliable, scalable AI systems
Serve as the primary CX voice in Legal, Security, Compliance, and CoreX forums — translating CX quality stakes and workflow risk into terms each audience acts on, and ensuring governance requirements are embedded in design, not retrofitted after launch
Strengthen evaluation frameworks and feedback loops to ensure quality, compliance, and continuous improvement; contribute to Gusto's human evaluation programs and AI governance practices through deep partnership with our internal CX Labs team
Partner with Data teams to define and track workflow performance — including solve and assist rate, AHT, rework rate, and customer effort score — clearly distinguishing between model-level, workflow-level, and operational drivers
Build ROI models to quantify workflow impact across efficiency, quality, and cost before and after deployment
Represent workflow performance and risk to senior stakeholders with appropriate precision and brevity; communicate in a way that drives action, not overwhelm
Lead through ambiguity and rapid change: the function is still being defined, and you will help define it

Here’s what we're looking for:

8+ years in operations, product, or AI roles — with at least 2 years designing and deploying AI-assisted or agentic workflows
Strong fluency with LLM systems, including prompt design, evaluation, and production behavior at scale
Hands-on experience with agentic tooling, orchestration frameworks, or MCP-style integrations — conceptual familiarity is not sufficient at this level
Experience designing human-in-the-loop (HITL) systems with clear escalation logic, override controls, and compliance-aware checkpoints
Working knowledge of multi-agent systems and tool coordination
Strong operational judgment: able to define and diagnose workflow metrics
Proven track record influencing cross-functional stakeholders — including Product, Engineering, Legal, Security, and Compliance — in writing, in design reviews, and in high-stakes forums
Familiarity with Responsible AI practices, governance, and risk management in production environments
Proven ability to operate in high ambiguity, create clarity, and drive alignment across technical and non-technical audiences
Strong systems thinking with a bias toward execution and measurable outcomes
Deep empathy for small business customers and the employees who serve them

Our cash compensation amount for this role is $133,470/yr to $173,511/yr in Denver & most major metro locations, and $157,145/yr to $204,289/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

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Coordinator, Demand Generation

Compass · New York City

Notice for California Applicants

Strategic Growth NY - NY City - Manhattan - Union Square - 110 5th Ave Posted May 7, 2026

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

The Demand Generation Coordinator plays a critical operational role in managing the full funnel of inbound demand generation (DG) leads. The ideal candidate is detail-oriented, highly responsive, and comfortable using technology to scale communications and streamline manual tasks. This role serves as the connective tissue between demand generation and sales - owning the day-to-day execution of campaign follow-through and ensuring no high-value lead is left behind.

Please note: this role is 100% in-office based out of Union Square HQ.

Key Responsibilities

Monitor and follow up on all inbound leads from Demand Gen campaigns (website, eGuides, webinars, paid ads, etc.)
Manually verify agent GCI and market eligibility using Power BI (AIC)
Tag and route leads within Salesforce, including Qualified, Nurture, or Disqualified statuses
Build, QA, and deploy Groove sequences for post-campaign outreach
Coordinate with Sales team to ensure timely handoff of hot leads
Assist with AI tool implementation and content support (e.g., draft sales email templates, talk tracks, and conversational prompts for AI bots)
Maintain funnel hygiene and follow-up visibility in Groove, HubSpot + Salesforce
Identify gaps in handoff or CRM management and recommend improvements

Required Qualifications

2-3 years of professional experience post-graduation in demand generation, marketing operations, or B2B sales support
Salesforce, HubSpot, or Groove experience strongly preferred
Excellent communication, organizational, and project management skills
Highly responsive and comfortable in a fast-paced, cross-functional environment
Savvy with AI tools (e.g., ChatGPT, Gemini, etc.) and capable of developing content prompts and sales messaging for automation
Strong analytical instincts; able to monitor patterns in lead flow and performance

Compensation:

The pay range for this position is a base pay of $30–$36 hourly ($62,400–$75,000 annually); however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Los Angeles County Fair Chance Notice

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Product Designer

Merge API · New York City, NY

Linkedin's Top Startups 2025

Product & Design NYC Posted May 7, 2026

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.

Merge builds the infrastructure that connects AI agents and B2B products to the rest of the world. We're looking for a designer who is passionate about the craft, genuinely obsessed with how AI is changing what's possible, and who moves fast because of it. You see problems before they're assigned to you, you use every tool available to work through them, and you don't stop until they're solved.

What You Will Do:

Navigate ambiguity: Take high-level business goals and fuzzy problems and turn them into concrete, elegant designs that uplevel our products and delight our customers
Operate with high agency: Identify gaps in our product or process before they become issues and drive solutions to completion without needing a roadmap handed to you
Be a cultural force: Act as a highly opinionated advocate for the user, pushing the team to uphold an exceptionally high bar for polish and simplicity
Scale the craft: Contribute to the systems, standards, and rituals that level up the whole team
Move fast: Work closely across the product and engineering teams to unblock decisions and ship daily

What We Are Looking For:

2–4 years of product design experience, with at least one product that has real complexity; conditional states, non-deterministic systems, error handling and multiple users
Strong portfolio demonstrating deep systems thinking and visual craft. Case studies demonstrate end-to-end thinking and illustrate business impact. Experience with building and maintaining a design system in Figma and code.
AI-native: you've thoughtfully integrated generative AI into your process and know how to build with a sophisticated, polished UX with prompts. You have a deep understanding of the latest tools and techniques and have a point of view on where it's taking the discipline.
You are a fast, scrappy thinker who'd rather show something rough in two hours than a polished spec in two days. You enjoy thinking on your feet and can adapt your process when timelines and requirements change.
Strong engineering, product, and brand relationships: you speak the language and understand others' goals and constraints. . . You can articulate rationale and ask thoughtful questions that build trust with teammates. You are happy to take things off people's plates and have a can-do attitude.
Genuine obsession: you have opinions about good design outside of work, you've been deeply invested in something before, and you're not just here for a line on your resume

Compensation

The cash compensation range for this role is $150,000 - $170,000.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.

Merge on the Rise:

Forbes Next Billion Dollar Startups 2023

G2 Fastest Growing Products 2024

Benefits

Unlimited PTO + 10 company holidays
100% covered health, vision, and dental insurance
401K Plan
$200 one-time home office stipend
Free dinner when working past 7pm

Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

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Staff AI Engineer

SoFi · CA - San Francisco

Employee Applicant Privacy Notice

Risk 2LOD NY - New York City Posted May 7, 2026

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The role:

SoFi’s Staff AI Engineer is a highly experienced, hands-on individual contributor within SoFi’s growing independent risk organization, focused on owning the design, development, and evolution of agentic AI systems to solve real-world, high-impact problems.

This role will be instrumental in architecting, building, and scaling AI systems that enhance risk management and internal workflows, with a focus on creating reliable, reusable, and production-grade solutions.

This role operates at the intersection of the intelligence layer, including LLMs, agents, and orchestration, and the experience layer, which defines how users interact with and derive value from AI systems. You will shape how these systems are designed and integrated into critical workflows, ensuring they are intuitive, reliable, and effective in high-stakes risk environments.

You will work closely with the Senior Manager of AI Engineering as well as business stakeholders, to translate complex, ambiguous problems into scalable, production-grade AI systems with measurable impact.

What you’ll do:

Architect and Develop Agentic AI Systems: Lead the design and development of AI systems that leverage multi-step reasoning, tool use, and structured workflows, using frameworks such as LangGraph or similar approaches. Incorporate planning, memory, tool integration, and adaptive control flow to enable automated decisioning, risk insights, and internal platforms.
Design the Experience Layer: Define how users interact with AI systems by designing workflows, interfaces, and feedback loops that drive adoption, usability, and trust. THis will involve close coordination with users / stakeholders. Ensure alignment between system behavior and user expectations.
Context Engineering and System Design: Define and implement approaches for structuring inputs, outputs, and system context to improve reliability and performance of LLM systems, including prompt design, retrieval strategies, and workflow composition.
Productionize AI Systems: Develop production-grade services and APIs, integrate agents into real systems, and ensure scalability, reliability, and maintainability.
AI Observability and Evaluation: Build tracing, debugging, and evaluation frameworks to understand system behavior and continuously improve agent performance.
Cross-Functional Collaboration: Partner with risk, engineering, and business teams to translate ambiguous problems into working AI systems and deliver measurable outcomes.
Proof of Concepts and Innovation: Innovation and Prototyping: Identify high-impact opportunities to apply AI, rapidly prototype solutions, and evaluate emerging tools and approaches to inform long-term system design aligned with latest trends in AI.

What you’ll need:

Bachelor’s or Master’s degree in Computer Science, Data Science, Artificial Intelligence, Machine Learning, or a related field.
7+ years of software engineering experience, with significant experience building and scaling AI-powered systems in production.
Strong experience working with LLMs and building applications using prompting, APIs, and/or agent frameworks.
Experience designing and implementing agentic systems, including patterns such as tool use, multi-step reasoning, and workflow orchestration.
Deep experience in context engineering for LLM systems, including structuring inputs and outputs, prompt design, and retrieval-based approaches.
Strong backend engineering experience, including building scalable services and APIs (Python preferred).
Experience designing systems on cloud platforms such as AWS, Azure, or GCP, with an understanding of modern development and deployment practices.
Experience working with structured and unstructured data, including building pipelines to support downstream AI applications.
Experience defining and implementing evaluation frameworks for AI systems, including metrics, experimentation, and performance iteration.
Strong system design skills, with the ability to architect scalable, reliable solutions.
Ability to operate effectively in ambiguous problem spaces and translate them into well-defined systems.
Strong communication and collaboration skills, with the ability to work cross-functionally and influence technical decisions.
Demonstrated ownership mindset, with a track record of delivering high-impact systems end-to-end.

Nice to have:

Experience designing and building user-facing workflows or internal tools powered by AI.
Familiarity with observability and evaluation tools for AI systems such as Langfuse, LangSmith, or similar.
Experience working in financial services or building systems for risk-related use cases.
Experience with frontend technologies such as React for building AI-powered interfaces.
Experience contributing to shared platforms, libraries, or internal tooling that enable reuse across teams.
Experience building systems that require explainability, auditability, or operate in regulated environments.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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Assistant Store Manager, Operations, Full-time - Flatiron

Reformation · New York

Retail Flatiron (NY) Posted May 7, 2026

Who we are:

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025, Circular by 2030, and pushing the whole industry forward along the way. Our work has gotten love in Drapers and Sourcing Journal, and TIME wrote about how great our CEO, Hali Borenstein, is. Basically, we're saving the Earth and looking damn good doing it.

We're a global brand with 50+ stores (and counting) around the world, and our own sustainable factory in LA. We innovate across categories like accessories, swimwear, and sleepwear, and we reach millions of people with campaigns like this, this and this.

None of this work is possible without the incredible people behind it. We're a mission-based company that invests in an inclusive culture, so we can innovate together and ensure everyone has the space to grow, thrive, and belong.

And starting right now, we want to do all that with you.

The Role:

Assistant Manager, Retail Operations:

The Assistant Manager of Retail Operations reports to the Store Manager and is responsible for executing operational standards in their Reformation store location. The Assistant Manager of Retail Operations will help standardize processes and execute strategies for project management, budget management, and internal reporting. They will roll-up their sleeves to help drive real, sustainable implementation. The Assistant Manager of Retail Operations Manager is a big picture thinker and a hands-on doer; is smart, adaptable, collaborative, and comfortable working with all levels in the store and HQ Leadership. This is a great role for a motivated self-starter looking to gain a deep understanding of a vertically integrated fashion business and managing the challenges that come from a quickly growing company. The ideal person is willing to pitch in anywhere there’s an opportunity--big and small--even if it is outside of the normal job responsibilities.

What You'll Do:

Partners with cross functional teams to ensure execution of applicable policies, procedures, and updates
Implements, maintains and continuously manages suitable tools and metrics to support project effectiveness while aligning with the growing and scaling needs of Reformation
Executes and maintains business processes, best practices, and other documentation
Interfaces regularly with key cross-functional partners to solicit, evaluate and filter feedback to ensure teams’ perspectives and needs are included in decision-making
Develops compelling, insightful recommendations through data, analysis and qualitative learning
Performs ad hoc analysis and business operations reporting
Supports budget management and reporting for store location
Identifies and prioritizes the company’s strategic initiatives and serves as change agent
Partners with Store Manager and Corporate Field Leaders to develop framework for tackling complex business problems, and works to achieve critical business goals

Retail Operations

Continually improve operational systems, processes and policies – support better management reporting, information flow, and organizational planning
Maintain Standard Operating Procedures and supervise all finished goods inventory moves and transfers including allocations/receiving, inventory adjustments, RTVs, damages/defects.

Inventory Control / Loss Prevention

Run variance reports, audits, and support annual physical inventories
Oversee regular inventory counts; monitor and assist with monthly cycle counts and inventory reconciliations in stores
Help teams meet shrink goals by executing Loss Prevention standards, and conducting Loss Prevention awareness training.

People Management/ Training

Maintain a Retail Operations training guide
Provide digital and on-site training as needed to maintain efficient and knowledgeable operations competencies in store

Reporting / Communication

Effectively present information and respond to questions from retail, DC, and corporate teams
Complete weekly and monthly inventory reporting
Track operational metric performance on a weekly basis to ensure SLA compliance

What You’ll Bring:

2-3 years experience in retail operations and retail management
Experience working with a sales or retail organization and/or operationally intensive business.
Ability to work in a fast-paced and ever-changing environment
Ability to set the standard for operational efficiency, adhering to processes and systems to maximize team and business results, and identifying opportunities for improvement
Motivated to get results, and maintain the most accurate inventory possible.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Strong working knowledge of excel and google
The skills to collaborate with cross-functional partners in the pursuit of shared business outcomes
High attention to detail, a proactive sense of urgency and ability to prioritize important work and meet deadlines.
Strong interpersonal skills to train, coach, and lead by example and the ability to interact effectively with diverse personalities.
Driven approach to take on new challenges with the self-motivation for your work and career that inspires others
An effective and expedient problem-solver, strong business acumen with a keen attention to detail
Positive attitude and feels there is no task too small and no task too large
Strategic problem solver - assess the situation, identify opportunities, dependably execute
Solution-oriented approach and ability to thrive in a fast-paced and fluid environment, as well as situations of ambiguity and uncertainty
Understanding of Retail Labor Laws
GSuite experience a plus

Compensation:

The wage for this full-time position is $50,000 - $70,000 per year.

Available to work a minimum of 40 hours per week
Daily open availability across a full 7 day work week
Able to work flexible schedule (days, nights, weekends, & holidays if required to meet the needs of the business)

Please note that compensation decisions are made thoughtfully and may vary from the listed range to reflect individual circumstances and evolving business needs. Our total rewards package also includes benefits, perks, and opportunities for growth that contribute to overall compensation.

Benefits & Perks:

Eligible employees get employer-sponsored private medical, dental, and vision insurance, as well as commuter benefits to help support your travel to and from work.
We offer competitive paid time off policies including vacation, sick leave, and company holidays for eligible employees.
We offer retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned (fancy way to say sustainable) funds.
We’re a mission-based company with offices in LA, NYC and London, as well as a global retail team, which means you’ll get to collaborate with people all around the world.
You’ll get access to fertility care support through Carrot, and up to a $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
We care about the causes our employees care about so we donate to community efforts on a yearly basis.
We offer a clothing discount, culture events (like our annual Ref Values week and Volunteer Time Off), you know, all the meaningful and fun stuff!

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.

If you require accommodations during the application or interview process, please let us know. We’re here to ensure you have what you need to show up as your best self.

Still don’t know if you should apply? We get it—studies show that many women and individuals from historically underrepresented communities hold back from applying unless they meet every single requirement. At Reformation, we’re all about growth, not gatekeeping. If you’re passionate about the role and excited about making fashion more sustainable, we’d love to hear from you. If this role doesn’t totally excite you, consider applying to our general application.

Want some more?! - Sustainability, Forbes, Fast Company

California Applicant Privacy Notice found here

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AI Identity Architect

Okta · Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Washington, DC

Sec - IAM-185 San Francisco Posted May 6, 2026

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Identity Team

The Identity team’s mission is to strengthen Okta’s position as the leading Identity-as-a- Service solution through identifying and resolving risks to the employees, product, and most importantly, our customers. With the ever-increasing pace of cloud application adoption, companies are struggling to find ways to accurately assess risk and act at the speed of their business.

The AI Identity Architect Opportunity

Reporting to the VP of Identity & Access Management, this role will be an AI Identity Pioneer, not just an IAM expert. Your "been there, done that" experience in securing autonomous agents at scale is your superpower. You’ve seen how traditional OAuth flows break under agentic pressure, you’ve felt the pain of "Secret Zero" in a LangChain loop, and you know exactly where the industry’s current tools fall short. At Okta, you won't just implement security; you will use your battle-tested experience to drive the product features needed to secure the next generation of identities.

The AI Identity Architect's mission is to own Okta’s enterprise identity strategy for autonomous AI agents. As Customer Zero, you will implement Okta on Okta—validating identity patterns at production scale, feeding direct input into product roadmaps, and partnering with business units building internal agentic systems.

What you’ll be doing

Product Vision & Architecture (The "Ratified R0")

Drive the Roadmap: Act as a primary stakeholder for Okta’s product teams. Translate your real-world experience securing agents into prioritized feature requests and product requirements.
Target State: Define a multi-year roadmap for Non-Human Identities (NHIs) and AI Agents aligned with Zero Trust (NIST 800-207) and Okta’s Secure Identity Commitment.
Posture First: Use ISPM (Identity Security Posture Management) to discover unmanaged AI agents and eliminate "Identity Debt" across the enterprise.

Cross-App Access & Brokered Delegation

Agent-to-App Connectivity: Architect secure Cross-App Access patterns where agents act as intermediaries between enterprise systems.
Delegated Authority: Refine how user identity is "brokered" to an agent (e.g. OAuth2 Token Exchange), ensuring the agent never has more power than the human user who triggered it.
Session Scoping: Implement context-bound, short-lived tokens to prevent lateral movement by a compromised agent.

Okta Customer Zero -- Validate and publish patterns using Okta primitives to secure the AI lifecycle for:

Okta Identity Engine & Auth0: Define how AI agents prove their identity within AuthN/AuthZ core concepts, implementing rigorous protocols for secure access delegation like OAuth2/OIDC, mTLS, and SPIFFE/SPIRE for workload attestation.
Okta Privilege Access: Implement JIT/JEA access and ephemeral, vaulted secrets for agent tool-use.
Okta Identity Governance & Workflows: Automate the Joiner-Mover-Leaver (JML) lifecycle for agents, including automated certification and revocation.
Fine-Grained Authorization: Implement ReBAC for intent-bound decisions (e.g., "Can this agent access the Finance API on behalf of the CFO?").
Serve as "Customer Zero" by architecting and stress-testing internal AI security frameworks, translating real-world deployment lessons into a continuous stream of public-facing white papers, blogs, and technical guides to steer industry best practices.

AI Ecosystem & Tech Stack Integration -- Define how Okta identity is woven into modern AI orchestration layers:

Orchestration: Secure identity patterns such as LangChain, LangGraph, AutoGPT, CrewAI, LlamaIndex, and Semantic Kernel.
Architect secure connectivity to AI model providers such as Azure OpenAI, AWS Bedrock, Google Vertex AI, OpenAI API, and Anthropic.

What you’ll bring to the role

The "Been There" Factor: Proven track record of securing AI agents and non-human identities in a production environment. You have a deep understanding of the "identity gaps" in current AI frameworks.
Experience: 7+ years in IAM/Security Architecture; proven strategy work across workforce, customer, and Non-Human Identities (NHIs).
Deep knowledge of the core protocols OAuth2/OIDC (especially Token Exchange), SAML, mTLS, JWT, and Model Context Protocol (MCP).
Hands-on experience with Modern Identity framework SPIFFE/SPIRE.
Ability to author Architecture Decision Records (ADR) and influence at the VP/CTO level, while simultaneously acting as a peer to Product Management.

And extra credit if you have experience in any of the following!

Prior work shaping identity strategy for autonomous/agent systems, multi-agent delegation, or brokered access patterns.
Exposure to policy-as-code (OPA/Cedar) and service-mesh identity.
Certifications such as CISSP-ISSAP, CCSP, or TOGAF are welcome but not required or expected.

#LI-SM1

#LI-Hybrid

#LI-Remote

P21621_3398002

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$242,000—$332,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$216,000—$297,000 USD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

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Principal Partner Solutions Architect, AI & Identity Ecosystem

Okta · Bellevue, Washington; Chicago, Illinois; New York, New York; San Francisco, California; Washington, DC

Partnerships & Corp Dev-220 Chicago Washington DC San Francisco Bellevue New York Posted May 6, 2026

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Opportunity

The "Agentic World" isn't just coming; it’s here. As AI agents begin to move from simple chatbots to autonomous entities that take actions on our behalf, the concept of "Identity" is undergoing its biggest transformation in decades.

At Okta and Auth0, we aren’t just watching this happen—we’re leading it. This is a rare "Day 1" opportunity to join the world’s identity leader at the exact moment we redefine how humans and intelligent agents coexist securely. If you want to be at the epicenter of AI, security, and ecosystem building, there is no better place to be.

The Role

In this Individual Contributor (IC) role, you will define how partnerships can accelerate our platform’s reach. You won't just be drafting plans—you’ll be working closely with internal teams and external partners to turn those plans into reality.

You’ll stay ahead of the curve by identifying emerging architectural patterns and customer needs. From influencing our product roadmap to representing Okta in conversations about Model Context Protocol (MCP) and Agent-to-Agent (A2A) architectures, you will be a key technical leader helping us turn cutting-edge innovation into practical, real-world solutions.

Key Responsibilities

Spot the Next Big Thing: Identify and prioritize partnership opportunities that bring long-term value to Okta’s identity and AI strategy.
Lead the Way: Drive partnerships from start to finish—taking them from initial discovery and technical design all the way to a successful launch.
Be a Technical Guide: Act as a trusted advisor for our partners, ensuring integrations are secure, scalable, and meet enterprise standards.
Get Creative: Use your technical skills to build demos, labs, and documentation that showcase the power of our partnerships to the world.
Collaborate Internally: Partner with Product and Engineering to ensure our roadmap reflects the needs of the evolving ecosystem.
Represent the Brand: Speak with authority and credibility at industry events and in front of customers, helping shape the future of identity standards.

Qualifications

10+ years in technical roles (Identity, Security, Cloud, or AI) with a track record of balancing strategy with getting things done.
Proven success in Sales Engineering, Solutions Architecture, Developer Relations, or a similar partner-facing technical role.
Deep technical knowledge of IAM, security architectures, and APIs. If you’re familiar with agentic AI architectures, that’s a huge plus.
You enjoy creating hands-on assets like reference architectures, integrations, and technical blogs.
You can translate complex technical concepts into a story that resonates with everyone, from engineers to executives.
Proven strength in negotiation, relationship-building, and stakeholder management across partners, customers, and internal teams.
You’re self-motivated, highly organized, and comfortable taking the lead in fast-moving, high-growth environments.

PID P6374

#LI-Hybrid

#LI-KC4

The annual base salary range for this position for candidates located in the San Francisco Bay area is between:

$219,000—$329,000 USD

Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between:

$177,000—$294,000 USD

The Okta Experience

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.

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Principal Product Operations Manager, Benefits

Gusto, Inc. · Denver, CO;San Francisco, CA;New York, NY

Product Management United States - Denver, CO United States - New York, NY United States - San Francisco, CA Posted May 6, 2026

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

Are you looking for an opportunity to transform a business? Gusto is looking for a strategic, customer-focused leader to leverage customer feedback and operational key metrics to develop actionable insights and strategies that shape our product and service, and positively impact customer love.

Working with the Product, Engineering, Design and Customer Experience teams, you will be expected to tackle both highly strategic and deeply operational initiatives to deliver value for customers and Gusto. You’ll be customer-obsessed, business-minded, strategic, detail-oriented, and highly creative.

In this role, you'll help stand up the operational and service foundation for a new Gusto product, using both deep human judgment and emerging AI tools to move faster and make better decisions. If this sounds exciting to you, we’d love to connect!

About the Team:

The Benefits Product Operations team at Gusto is made up of committed, creative, collaborative people who care deeply about our mission to enable Benefits for all small and mid-sized businesses and their employees. We’re a highly cross-functional team focused on ensuring our product and service are co-designed and co-developed along the product lifecycle to deliver a best in class customer experience; Gusto is listening to, synthesizing and acting on customer and front-line team feedback; and that cross-functional teams are collaborating and swimming together to build the best version of Gusto for our customers.

Here’s what you’ll do day-to-day:

Shape and support product development and its integration into service strategy for existing customers across the product lifecycle, in collaboration with Engineering, Design, Product Management, and Customer Experience teams.
Understand our product and end-to-end service experience and organizations in intimate detail, including internal and external pain points and feedback. Collaborate to ensure customer support considerations are integrated into broader company decisions.
Lead and partner on product launches between Product Management and Customer Experience (CX) teams to ensure readiness and deliver insights post-launch to ensure a positive experience for customers and internal teams.
Provide business insights and recommendations based on quantitative and qualitative data to influence strategy and operational design in both product and service roadmaps.
Identify and drive cross-functional initiatives that will deliver value for customers and Gusto. Help develop and communicate a clear roadmap for enhancing service capabilities and experiences.
Hypothesis-driven problem solving to drive our business.
Contribute to advancing the Product Operations craft at Gusto and build AI fluency within the team:
- Model how to use AI tools to accelerate service design, insight synthesis, and agent-driven operational workflows.
- Identify and build AI-assisted operational workflows, including agents, to accelerate VoC synthesis, launch readiness monitoring, and cross-functional signal aggregation.
- Use AI tools to prototype service solutions and surface requirements faster, compressing the feedback loop between customer signal and product/service response — before full engineering investment.

Here’s what we're looking for:

10+ years of relevant work experience at growing startups in operating roles (i.e., biz ops/strategy roles, product operations, project/program management, and/or consulting):
- Experience scaling service strategy alongside growing SaaS products, including incubating products, building and managing product betas, and/or integrating new products into a scalable best-in-class service model.
- Highly adaptable and resilient to changes in business needs or requirements, with the ability to navigate challenges and make decisions even when information is incomplete.
Demonstrated self-starter and organized problem-solver. Self-sufficient, resourceful, and bias for action towards continuous improvement.
Experienced with managing a variety of cross-functional stakeholders on complex strategic initiatives, including influencing senior leaders in Product or Customer Experience orgs.
Strong data literacy and results-orientation, with the ability to identify the right questions, interpret quantitative and qualitative signals, and translate findings into decisions — including comfort using AI-assisted tools for analysis and synthesis.
Excellent written and verbal communication skills, with the ability to effectively communicate complex subjects to both technical and non-technical audiences.
Demonstrated AI fluency in an operational and product context — comfort using AI tools to synthesize qualitative data, identify automation opportunities in service workflows, and building or directing AI agents to reduce manual operational lift:
- Experience prototyping with AI (e.g., Claude, Cursor, Codex or similar) is a plus.
Experience with service design and/or service blueprinting.
Experience working in the healthcare or benefits space (PEO, health insurance, etc.) is a plus; candidates with new product incubation experience in any complex regulated space are strongly encouraged to apply.

Our cash compensation amount for this role is $148,000/yr to $182,000/yr in Denver, and $167,000/yr to $217,000/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

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Enterprise Application AI Architect

Gusto, Inc. · Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seattle, WA;Ontario, CAN - Remote;Toronto, Ontario, CAN - Remote;United States - Remote

Engineering United States - Denver, CO United States - New York, NY United States - San Francisco, CA Canada - Ontario - Remote Canada - Toronto, Ontario - Remote United States - Los Angeles, CA - Remote United States - Remote United States - Seattle, WA - Remote Posted May 6, 2026

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

As the Enterprise Applications AI Architect, you will lead the integration of AI and automation across Gusto’s enterprise applications ecosystem, transforming how internal systems connect, communicate, and operate. Sitting within the IT and Enterprise Applications organization, you will partner closely with Product, Engineering, Finance, People Tech, and Operations to bridge business needs with AI driven solutions. You will act as the connector between business requirements and AI frameworks, designing Model Context Protocols (MCPs) and AI agents that make enterprise workflows smarter, faster, and more autonomous. In line with Gusto’s FY26 Enterprise Systems strategy, you will help shift our ERP and Finance systems from reactive workflows to predictive, context aware, and self improving platforms, while ensuring security, compliance, and measurable impact. This role combines hands-on technical execution with strategic systems thinking, using integration fluency, AI literacy, and business empathy to create the connective tissue that allows AI to seamlessly augment enterprise operations.

About the Team:

This role will report to the Enterprise AIT team, a group focused on driving the intelligent transformation of Gusto’s enterprise systems. The Enterprise AIT team is responsible for integrating AI, automation, and advanced analytics across our internal applications ecosystem to improve scalability, efficiency, and decision-making. Partnering closely with Finance, Business Ops, IT, and Security, the team enables Gusto’s enterprise systems to become smarter, more predictive, and more adaptive. This is a new role, designed to expand the team’s capacity to operationalize AI within enterprise workflows and support Gusto’s broader Enterprise Systems strategy.

Here’s what you’ll do day-to-day:

Translate business needs into AI workflows by partnering with Finance and Business Operations teams to identify automation opportunities and design agentic workflows that improve decision making and reduce manual effort.
Develop and maintain Model Context Protocols (MCPs) that securely and reliably connect enterprise systems such as NetSuite, Zuora, and Jira to AI agents, with clear documentation and optimization.
Create and manage intelligent agents that execute or augment core enterprise processes such as onboarding, billing support, and compliance monitoring using large language models and orchestration frameworks.
Govern the full lifecycle of MCPs and agents, ensuring adherence to enterprise data governance, privacy, and security standards, including SOX compliance, auditability, and appropriate access controls.
Measure and optimize impact by defining and tracking KPIs such as automation adoption, efficiency gains, agent accuracy, reliability, and cost performance, and using those insights to guide iteration.
Enable and influence the organization by partnering with IT, Security, and business stakeholders to build reusable AI frameworks, coach teams on safe and effective AI driven workflows, and champion AI first practices across day to day operations.

Here’s what we're looking for:

8+ years in Business Systems Analysis, Enterprise Applications, or Automation roles, with a track record of delivering impact in complex environments.
Demonstrated experience building and maintaining integrations across systems such as Jira, NetSuite, or similar, with a strong grasp of APIs, JSON, and RESTful service design.
Hands-on knowledge of AI agent frameworks (for example LangChain, CrewAI, Semantic Kernel, MCP) and experience designing or maintaining Model Context Protocols or equivalent frameworks.
Familiarity with leading LLM platforms (OpenAI, Anthropic, Gemini etc.) and practical experience with prompt engineering.
Proficiency in Python or JavaScript for automation, orchestration, and building modular, scalable AI workflows that translate complex requirements into executable solutions.
Strong documentation, analytical, and stakeholder communication skills, with the ability to clearly explain tradeoffs and align technical solutions with business needs.
Passion for building secure, compliant, and explainable AI systems, embedding risk, privacy, and compliance considerations (including SOX and audit controls) into every solution, with a growth mindset and focus on clarity, iteration, and measurable outcomes.

Our cash compensation amount for this role is targeted at $150,000-$165,000 /yr in Denver & most remote locations, and $185,000-$205,000 /yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

Ready to apply?

Gusto, Inc.

View all jobs →

Principal Product Manager, AI Enabled Workforce

Gusto, Inc. · Denver, CO;San Francisco, CA;New York, NY

Product Management United States - Denver, CO United States - New York, NY United States - San Francisco, CA Posted May 6, 2026

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

At Gusto, we believe the next frontier of competitive advantage is the intelligence of the systems that power our people. As the Sr Principal PM, AI Workforce Enablement, you are the architect of the "Superhuman Agent." You won't just manage tools; you will redefine the relationship between Gusto’s workforce and technology. You are responsible for evolving our internal foundation into a proactive, agentic platform where AI handles the cognitive load, allowing our Go-to-Market (GTM) and Service teams to focus on high-value human connection. You will lead the transition of our legacy ecosystem into a future-state "exoskeleton" that empowers every employee to deliver an unparalleled, frictionless experience to our customers.

Gusto is looking for a hands-on builder to take on this leadership mantle as we rethink how people grow in an AI-native company. This role is not just about designing the systems that shape growth day-to-day, but the actual mechanics of work. You will be responsible for building new architecture and tearing down what no longer serves us. The goal is simple but hard: make growth obvious, continuous, and hard to avoid.

We’re looking for a leader who can balance strategic influence with hands-on craft—someone who can guide senior Gusto leaders through AI-native data strategy, coach data scientists on impactful problem solving, and dive in to drive forward statistically rigorous analyses when needed.

About the Team:

The Unified Service Platform (USP) product team serves as Gusto’s architectural backbone, responsible for engineering the intelligent, AI-driven ecosystem that brings GTM and Service operations into alignment. Our mission is to replace fragmented point solutions with a singular System of Intelligence—a digital exoskeleton that strips away administrative friction so our teams can focus on what matters most: our customers. Through our commitment to a #OneGusto experience, we provide the platform that ensures every internal interaction is backed by the full context of the customer journey.

We are an AI-native team building "agentic" solutions that transform how work happens. By mastering the AI-Human-AI loop, we own the delivery of a seamless, cross-channel journey across voice, chat, and email. Our goal is to ensure that our internal technical excellence creates an instant, easy and effortless experience for every business Gusto serves.

Here’s what you’ll do day-to-day:

Architect of the "System of Intelligence": Lead the evolution of Gusto’s internal workspace by integrating 1P (first-party) and 3P (third-party) systems into a unified platform. Transform CRM into a proactive platform that anticipates agent needs and triggers automated workflows across the entire tech stack before manual intervention is required.
Design the Future-State Agent Experience: Build the product mechanics for a symbiotic "AI-Human-AI" loop, where intelligent systems handle high-volume tasks and documentation, elevating our human experts to focus on high-value, high-empathy problem solving.
Engineer the "Digital Exoskeleton": Ship real-time, context-aware assistance and agentic tools that eliminate cognitive load, enabling every Gustie to operate with "superhuman" speed and accuracy across voice, chat, and email.
Lead with Technical Craft: Partner with Data Science and Engineering to bridge the gap between high-level AI strategy and rigorous execution, ensuring our models drive measurable gains in both agent productivity and employee sentiment.

Here’s what we're looking for:

Visionary Product Leadership: 10+ years of experience in product management, with a proven track record of leading high-stakes internal platforms, RevOps, or Service technology at scale.
AI Builder & Strategist: AI/ML specialist with deep expertise in LLMs and agentic workflows, building and shipping custom AI solutions that transform how teams work and scale.
Systems Thinker: You see the "big picture" of how data and tools flow across a company and can architect solutions that solve for the end-to-end customer journey.
Change Agent: Experience leading large-scale organizational transformations or merging complex technical teams into a unified organization.
Human-Centric Empathy: A passion for "the work of work"—you are obsessed with making tools that employees love to use and that remove the friction from their daily lives.
Strategic Execution: The ability to balance long-term 18-month missions (like #OneGusto) with the immediate tactical needs of a fast-growing GTM engine.

If you don't think you meet all of the criteria above but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

Our cash compensation amount for this role is $204,000/yr to $238,000/yr in Denver & most major metro locations, and $240,000/yr to $280,000/yr for San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

Ready to apply?

Gusto, Inc.

View all jobs →

Head of Engineering - Money Group

Gusto, Inc. · San Francisco, CA;New York, NY

Engineering United States - New York, NY United States - San Francisco, CA Posted May 6, 2026

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

At Gusto, we're on a mission to create a world where work empowers a better life. For the hundreds of thousands of small businesses we serve, this mission begins with one of their most critical and high-stakes responsibilities: their financial wellness and ability to pay their team. The Head of Engineering, Money sits at the very heart of this promise.

We are seeking a strategic and execution-focused leader to lead our end-to-end Money platform and product engineering organization. This leader will own the technical vision, architecture, and delivery across Consumer Money, Business Money (including Tax Credits), Accounting, Expenses & Invoicing, and Payments.

This is a critical leadership role responsible for building secure, scalable, and compliant financial systems that power how customers move, manage, and understand their money. You will lead multiple engineering teams, partner closely with Product, Design, Risk, Compliance, and Finance, and drive operational excellence across high-scale, high-trust financial infrastructure. This is a rare opportunity to shape the future of a product that millions of people depend on for their financial stability. You'll be challenged to modernize essential platforms, drive the next wave of product innovation (from financial wellness to AI-powered automation), and build for massive scale and unflinching reliability. We're looking for a visionary leader who can inspire a large organization, navigate immense technical complexity, and ultimately help us make the work of paying a team disappear.

About the Team:

You'll be leading the Money Engineering team, a core part of Gusto's Fintech Products and the team most directly connected to our customers' peace of mind. We believe that financial wellness isn't just a feature - it’s the foundation of trust with every business we serve. We don't just build software; we take on the immense complexity of financial wellness so our customers can focus on their passions.

What You’ll Do:

Defines and executes the long-term technical strategy for the Money platform, ensuring scalable, resilient, and compliant financial systems across consumer and business products.
Drives platform thinking across payments, ledgers, accounting systems, and financial data infrastructure while meeting regulatory, security, and audit requirements.
Leads and develops senior engineering leaders, fostering a high-performing, inclusive culture focused on accountability and customer impact
Owns org design, capacity planning, and hiring strategy, while establishing clear ownership across product and platform teams
Oversees delivery of high-quality financial products and complex cross-functional initiatives (e.g., money movement, tax credits, invoicing, expense management)
Improves engineering velocity, operational excellence, and incident response, partnering with Risk, Compliance, and Legal for secure delivery
Guides architecture for critical financial systems, including ledgers, payment orchestration, reconciliation, and reporting pipelines
Champions best practices in distributed systems, data integrity, and fault tolerance, while driving observability, auditability, and technical modernization

Here’s what you’ll do day-to-day:

Set the technical north star for Gusto's core payments and fintech platforms, guiding the evolution of our architecture toward greater scalability, reliability, and flexibility for the future.
Build and nurture a world-class engineering organization of over 50, fostering a culture of excellence and investing deeply in the growth of our People Empowerers and senior technical leaders.
Deliver with excellence on a high-stakes roadmap, leading your teams to execute complex, deeply technical projects that are fundamental to our customers' trust and our business's success.
Drive the next generation of financial products innovation by partnering with product and design leaders to transform our customer experience from simply being possible to being truly magical.
Uplevel our engineering craft and operational rigor, championing a culture of quality, continuous improvement, and ownership for the systems that form the bedrock of Gusto.
Act as a key voice in Gusto's engineering leadership, collaborating across the company to influence strategy and ensure our payroll platform enables the ambitious future of our entire product ecosystem.

Here’s what we're looking for:

12+ years of engineering experience, including 5+ years leading senior engineering leaders.
Proven experience building and scaling fintech, payments, accounting, or financial infrastructure systems.
Experience owning regulated financial systems with strong compliance and audit requirements.
Demonstrated success leading multi-team organizations (50+ engineers preferred).
Deep understanding of payment systems, ledgers, reconciliation, and financial data integrity.
Experience with distributed systems at scale.
Familiarity with regulatory frameworks impacting financial products.
Strong data and platform architecture instincts.
Strategic thinker with strong execution discipline.
Exceptional cross-functional collaborator.
High ownership mindset with bias for action.
Strong communication skills with executive presence.
Passion for building inclusive, high-performing teams.

Why This Role Matters:

Money is foundational to our platform and our customers’ success. This leader will shape the systems that power how businesses and individuals manage, move, and understand their money—ensuring trust, reliability, and innovation at scale.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

Ready to apply?

Gusto, Inc.

View all jobs →

Staff AI Security Engineer

CoreWeave · Livingston, NJ / New York, NY / Sunnyvale, CA / Bellevue, WA

Technology San Francisco, CA Sunnyvale, CA Bellevue, WA Livingston, NJ New York, NY Posted May 5, 2026

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

About the Role:

CoreWeave is seeking a Staff AI Security Engineer to define and operationalize security across our AI ecosystem. This role sits at the intersection of AI/ML, cloud infrastructure, and security engineering. You'll build secure-by-default foundations for AI development, agentic workflows, and enterprise AI adoption, balancing velocity with strong security guarantees. You will also partner closely with enterprise security and IT teams to manage AI-adjacent risks across the corporate environment, including shadow AI, data exfiltration through AI tooling, and SaaS security posture for AI-enabled platforms.

What You'll Do:

Design and implement security controls across AI/ML infrastructure, including model artifact storage, data lineage and integrity, model signing and provenance, and ML pipeline security (MLOps/MLSecOps)
Develop AI security policies, standards, and threat models covering model development, training pipelines, data ingestion, inference environments, and agentic systems
Build security guardrails for agentic workflows: tool access and permissioning, input/output validation, execution boundaries, sandboxing, and auditability of agent actions
Lead secure adoption of AI tools across engineering, security, operations, and enterprise functions. Evaluate AI vendors, copilots, and integrations. Define policies for data sharing, model usage boundaries, and sensitive data handling in prompts and outputs
Partner with enterprise security and IT on AI-related risks across the corporate environment, including endpoint posture, corporate identity, and SaaS security for AI-enabled platforms
Conduct threat modeling and adversarial testing of AI systems, covering prompt injection, data poisoning, model extraction, and backdoored models. Build and maintain a CoreWeave-specific AI threat taxonomy
Drive cross-team technical decisions and influence architecture across platform engineering, security engineering, ML/AI teams, and product/DevEx to embed security into AI platforms and developer tooling

Who You Are:

Minimum Qualifications

10+ years of experience in security engineering (cloud, application, or infrastructure)
Experience with AI/ML systems: LLMs, training pipelines, inference systems, or MLOps
Strong, demonstrable experience building and securing large-scale distributed systems
Strong coding skills in Go, Python, or similar
Familiarity with Kubernetes, containerized environments, and cloud platforms (AWS, GCP, Azure)
Understanding of AI-specific threats: prompt injection, data leakage, model misuse, supply chain risks in models and datasets
Track record of driving cross-team technical initiatives and influencing architecture decisions at the org level

Preferred:

Experience building or securing LLM-based systems, agent frameworks (LangChain, etc.), or AI-powered internal tools
Background in adversarial ML or red teaming AI systems
Experience with secure model deployment pipelines or confidential computing / secure enclaves
Familiarity with identity and access control systems
Experience in high-performance or GPU-centric environments

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $188,000 to $275,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Ready to apply?

CoreWeave

View all jobs →

Staff Software Engineer, Developer Experience

CoreWeave · Livingston, NJ / New York, NY / Sunnyvale, CA / Bellevue, WA

Technology San Francisco, CA Sunnyvale, CA Bellevue, WA Livingston, NJ New York, NY Posted May 5, 2026

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

About the Team

CoreWeave is The Essential Cloud for AI™ — the infrastructure that the world's leading AI labs, researchers, and enterprises depend on. The Developer Experience (DevEx) team owns the platform, services, and systems that enable every engineer at CoreWeave to build and ship software faster, more safely, and with greater confidence. Our scope spans the full developer lifecycle: CI (continuous integration) and build infrastructure, test experience, delivery systems, artifact storage and distribution, internal developer platforms, and the agentic AI tooling that is redefining how engineers move from idea to production.

This is a role for a technical leader who operates across team boundaries. You'll own the hardest problems in developer productivity at CoreWeave, by setting the technical strategy for DevEx, removing systemic friction across the engineering org, and shaping the agentic developer platform that will define how engineers build software here for years to come.

What You'll Do

Define and drive the technical strategy for the DevEx platform. Set the long-term architectural direction across CI pipeline infrastructure, test experience, delivery systems, artifact management, and agentic developer tooling, balancing engineering excellence with business priorities and org-wide scale.
Solve the highest-complexity developer productivity problems at CoreWeave. Identify systemic bottlenecks that span teams, design solutions that operate reliably across 40+ data centers, and drive execution from architecture through production.
Lead the agentic developer platform from a technical standpoint. Evolve the architecture of MCP servers, tool integration, and agent-accessible DevEx APIs so that autonomous workflows become a first-class primitive for every engineer at CoreWeave.
Drive cross-team technical initiatives. Work across DevEx, infrastructure, security, SRE, and product engineering to align on platform direction, resolve deep architectural trade-offs, and establish engineering standards that raise the bar org-wide.
Mentor and develop Senior II engineers. Actively coach ICs, elevate technical decision-making across the team, and build the engineering depth needed to sustain DevEx as CoreWeave scales.
Proactively reduce systemic risk. Identify technical debt and reliability gaps before they become incidents, and drive durable improvements to platform resilience, efficiency, and developer trust.

What We're Looking For

10+ years of software engineering experience with significant time spent building and owning production developer platforms, build infrastructure, or large-scale distributed systems.
Demonstrated ability to define and execute multi-year technical strategies across complex, cross-team domains.
Deep systems design expertise. You design for correctness, scalability, and long-term maintainability. You have strong opinions on API design, service architecture, and platform abstractions, and you can articulate why.
Proficiency in Go, Python, or similar languages with a track record of shipping large-scale production services in cloud-native environments.
Expertise in Kubernetes and IaaC (Infrastructure as Code) at the platform design level. You understand the scheduler, the API machinery, and the extension points.
Experience with or strong leadership interest in AI-native developer tooling, including agentic frameworks, LLM-integrated developer workflows, or autonomous software development agents.
Proven ability to influence technical decisions at the organization level, build alignment across teams with competing priorities, and communicate clearly with engineering leadership.
A track record of growing senior engineers and building technical strength in the teams around you. You are an inspiring leader.

Nice to Have

Deep expertise in one or more DevEx domains, including large-scale CI, build and test systems (Bazel, Buildkite, remote execution, caching), deployment (GitOps, ArgoCD), artifact storage and distribution, or ephemeral development environment infrastructure.
Hands-on experience designing and operating progressive delivery systems at scale, including SLO-based quality gates, automated multi-stage pipeline orchestration, and custom Kubernetes operators, across heterogeneous deployment environments.
Experience architecting and landing agentic systems at scale, including designing MCP servers, agent governance models, or tool-augmented LLM workflows that operate reliably in production with consistent user-facing value-add.
Prior experience as a technical lead or system architect on a platform or infrastructure team with broad engineering org impact.

The base salary range for this role is $188,000 to $275,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Ready to apply?

CoreWeave

View all jobs →

Staff Software Engineer, Applied Training

CoreWeave · New York, NY / Sunnyvale, CA / Bellevue, WA

Technology Sunnyvale, CA Bellevue, WA New York, NY Posted May 5, 2026

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

What You’ll Do:

A lab signs with CoreWeave. They have thousands of GPUs waiting. Their first month? Spent on cluster setup instead of research. Building deployment scripts, fighting container images, wiring up job orchestration. They came to train models. Instead, they're doing operations.

This is the problem. We're building the Applied Training team to fix it.

You'll be an early member of a small team, responsible for our Kubernetes-native research cluster platform, or the sandbox client for agentic training and evaluation, or possibly a new project altogether. The goal is specific: Give every CoreWeave customer the research infrastructure that currently only exists inside frontier labs.

About the role:

Contribute to the roadmap for Applied Training. Figure out what actually unlocks new workloads and what's just nice to have. Work directly and closely with customers, and other teams inside of CoreWeave that are building cloud native primitives. Compute, storage, networking, etc.
For the research cluster platform: design and build a complete research cluster experience. CLI, job configuration schema, Kubernetes operators, daemons. Solve the problems researchers actually hit: code distribution, checkpoint-triggered evaluation, cross-cluster scheduling, programmatic job control. Replace the patchwork of scripts customers keep building on their own.
For sandbox infrastructure: own the Python SDK and work in a very tight loop with the backend team. When an RL training run needs to spawn thousands of isolated containers for agent rollouts, that's this system. When someone wants to run agent benchmarks at scale, that's this system. Make it work with our Kubernetes clusters, storage, and auth so researchers don't have to think about infrastructure.
Write the documentation for running popular OSS training frameworks on CoreWeave. The work that can unblock customers and help them succeed.
Work with infrastructure teams and customers directly. The customers are large AI labs running thousands of GPUs. Understand how they structure their internal supercomputing stacks. Bring that knowledge back to what we build.

Who You Are:

8-12+ years building distributed systems, ML infrastructure, or developer platforms.
Real Kubernetes experience: custom controllers, operators, scheduling, CRDs, workload orchestration at scale. Not just deploying things to Kubernetes or cluster administration.
Excited about rigorous engineering, but enabled by AI based workflows.
You understand what makes researchers productive. Code distribution matters. Fast iteration cycles matter. Workflows that don't require becoming infrastructure experts matter.
Familiarity with training: how distributed jobs get scheduled, how ranks initialize, what breaks at scale.
You've shipped infrastructure that other people rely on daily. Not prototypes. Production systems.
Good communicator. Can work with customers, translate researcher complaints into system designs.

Preferred:

Experience building internal ML platforms or research clusters at a company doing large-scale training.
Familiarity with agentic AI: RL training with rollouts, agent evaluation, sandbox isolation for running untrusted code.
Background with Slurm, Ray, or similar workload orchestration. Opinions on where they fall short.
Experience with container runtimes, isolation (gVisor, Kata), or serverless platforms.
OSS contributions to Kubernetes SIGs, Ray, PyTorch, or similar.

Wondering if you’re a good fit? We believe in investing in our people and value candidates who can bring their diverse experiences to our teams – even if you aren't a 100% skill or experience match.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Ready to apply?

CoreWeave

View all jobs →

Senior Software Engineer II, Applied Training

CoreWeave · New York, NY / Sunnyvale, CA / Bellevue, WA

Technology Sunnyvale, CA Bellevue, WA New York, NY Posted May 5, 2026

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

What You’ll Do:

A lab signs with CoreWeave. They have thousands of GPUs waiting. Their first month? Spent on cluster setup instead of research. Building deployment scripts, fighting container images, wiring up job orchestration. They came to train models. Instead, they're doing operations.

This is the problem. We're building the Applied Training team to fix it.

You'll be an early member of a small team, responsible for our Kubernetes-native research cluster platform, or the sandbox client for agentic training and evaluation, or possibly a new project altogether. The goal is specific: Give every CoreWeave customer the research infrastructure that currently only exists inside frontier labs.

About the role:

Contribute to the roadmap for Applied Training. Figure out what actually unlocks new workloads and what's just nice to have. Work directly and closely with customers, and other teams inside of CoreWeave that are building cloud native primitives. Compute, storage, networking, etc.
For the research cluster platform: design and build a complete research cluster experience. CLI, job configuration schema, Kubernetes operators, daemons. Solve the problems researchers actually hit: code distribution, checkpoint-triggered evaluation, cross-cluster scheduling, programmatic job control. Replace the patchwork of scripts customers keep building on their own.
For sandbox infrastructure: own the Python SDK and work in a very tight loop with the backend team. When an RL training run needs to spawn thousands of isolated containers for agent rollouts, that's this system. When someone wants to run agent benchmarks at scale, that's this system. Make it work with our Kubernetes clusters, storage, and auth so researchers don't have to think about infrastructure.
Write the documentation for running popular OSS training frameworks on CoreWeave. The work that can unblock customers and help them succeed.
Work with infrastructure teams and customers directly. The customers are large AI labs running thousands of GPUs. Understand how they structure their internal supercomputing stacks. Bring that knowledge back to what we build.

Who You Are:

5-8+ years building distributed systems, ML infrastructure, or developer platforms.
Real Kubernetes experience: custom controllers, operators, scheduling, CRDs, workload orchestration at scale. Not just deploying things to Kubernetes or cluster administration.
Excited about rigorous engineering, but enabled by AI based workflows.
You understand what makes researchers productive. Code distribution matters. Fast iteration cycles matter. Workflows that don't require becoming infrastructure experts matter.
Familiarity with training: how distributed jobs get scheduled, how ranks initialize, what breaks at scale.
You've shipped infrastructure that other people rely on daily. Not prototypes. Production systems.
Good communicator. Can work with customers, translate researcher complaints into system designs.

Preferred:

Experience building internal ML platforms or research clusters at a company doing large-scale training.
Familiarity with agentic AI: RL training with rollouts, agent evaluation, sandbox isolation for running untrusted code.
Background with Slurm, Ray, or similar workload orchestration. Opinions on where they fall short.
Experience with container runtimes, isolation (gVisor, Kata), or serverless platforms.
OSS contributions to Kubernetes SIGs, Ray, PyTorch, or similar.

Wondering if you’re a good fit? We believe in investing in our people and value candidates who can bring their diverse experiences to our teams – even if you aren't a 100% skill or experience match.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $139,000 to $204,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Ready to apply?

CoreWeave

View all jobs →

Senior Product Manager, Security & Infra

CoreWeave · Livingston, NJ / New York, NY / Sunnyvale, CA / Bellevue, WA/San Francisco, CA

Information Technology San Francisco, CA Sunnyvale, CA Bellevue, WA Livingston, NJ New York, NY Posted May 5, 2026

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

What You’ll Do:

We are seeking a Product Manager, Security & Identity to own the roadmap and delivery of CoreWeave’s workforce security and identity platforms across IT Infrastructure and Operations. In this role, you will focus on identity and access management, secure collaboration, endpoint/VDI, and SaaS governance. You will partner closely with IT Engineering, Security, People, and Compliance to make access secure by default, reduce friction in onboarding and offboarding, and improve the overall employee experience.

About the role:

You will translate requirements from Security, Compliance, IT, and business stakeholders into clear product outcomes across platforms such as Okta, Opal, VDI, MDM, Google Workspace, Slack, Zoom, and other SaaS applications. You will help convert the existing Staff IT Systems Engineer responsibilities into scalable, measurable product capabilities that align with the IT Infra and Ops charter.
Own the product vision, strategy, and roadmap for IAM and security-aligned IT infrastructure, including Okta, access governance, endpoint management, and VDI, aligned to IT Infra and Ops priorities.

Act as a primary product partner and escalation point for Engineering and Security on identity, access, and secure remote access, helping prioritize and resolve high-impact issues.
Define and improve end-to-end joiner, mover, and leaver flows, ensuring user provisioning, de-provisioning, and access changes are secure, automated, and reliable.
Establish standards for SSO integrations and app onboarding and offboarding in Okta, working with engineers to onboard new applications, deprecate legacy patterns, and maintain a consistent SSO experience.
Design and roll out access policies, baseline RBAC, and Just-in-Time and time-bound access patterns in partnership with Security, Compliance, and IT Engineering, with clear controls and auditability.
Own the VDI and secure remote access experience as a product surface, partnering with engineering on performance, reliability, and hardening, and defining SLIs, SLOs, and incident playbooks.
Collaborate with Security, People, and IT to define automated onboarding and offboarding processes that cover identity, devices, collaboration tools, and privileged access.
Define requirements for automation, policies, and scripts using vendor APIs to manage company devices and SaaS services such as Google Workspace, Slack, Zoom, and MDM tools.
Partner with IT Infra and Ops and Finance to support asset and SaaS lifecycle management, including inventory visibility, licensing utilization, and access governance for endpoints and applications.
Ensure documentation, runbooks, and training material for IAM, VDI, and related security and IT processes are accurate, accessible, and kept up to date for internal employees and IT staff.
Build strong relationships with IT Engineering, Security, Compliance, People, and business stakeholders, with clear intake, prioritization, and communication around roadmap, tradeoffs, and delivery.
Define and track key metrics such as time-to-access for new hires, reduction in access-related tickets, SSO coverage, QAR completion, and control failures, and use these metrics to drive prioritization.

Who You Are:

7+ years of experience in IT product management, technical program management, or systems engineering roles focused on SaaS, identity, security, or endpoint platforms.
Practical experience with administration or close partnership on platforms such as Okta (Identity Engine and Identity Governance), Google Workspace, Slack, Zoom, MDM or endpoint management tools, and VDI solutions.
Strong understanding of identity and access management concepts and practices, including SSO, federation, RBAC, joiner and leaver lifecycle, privileged access, and quarterly access reviews.
Experience collaborating with or supporting Microsoft, Linux, and Mac user environments, especially for secure access, device management, and productivity tooling.
Demonstrated experience defining and driving automation workflows and integrations that remove manual IT and security tasks, such as access provisioning, group management, and device or SaaS lifecycle actions.
Familiarity with CI or CD tools and Git, and the ability to work closely with engineers on configuration, releases, and environment management.
Comfort working with at least one programming or scripting language, such as Python or Go, at a level sufficient to understand implementation options and tradeoffs.
Experience partnering with Security and Compliance on access controls, ITGCs, and IT application controls for frameworks such as SOX or SOC 2, including control design and evidence collection.
Strong written and verbal communication skills, with the ability to translate technical and security concepts into clear product narratives and decisions for both technical and non-technical audiences.

Preferred:

Experience in high-growth, cloud-native, or security-sensitive environments where identity, access, and endpoint posture are tightly linked to customer and compliance expectations.
Prior ownership of IAM or security products such as Okta, Opal, CyberArk, VDI, or device management platforms as a product manager or TPM.
Familiarity with automation and infrastructure-as-code tooling such as Terraform, Ansible, Chef, Intune, Jamf, or similar technologies.
Experience contributing to or leading M&A-related migrations involving identity consolidation, SSO rationalization, or access model redesign.
Exposure to AI or agent-based IT support models and interest in using them to reduce IT ticket volume and improve time to resolution.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is $143,000 to $210,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Ready to apply?

CoreWeave

View all jobs →

Senior Software Engineer, Developer Experience

CoreWeave · Livingston, NJ / New York, NY / Sunnyvale, CA / Bellevue, WA

Technology San Francisco, CA Sunnyvale, CA Bellevue, WA Livingston, NJ New York, NY Posted May 5, 2026

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

About the Team

CoreWeave is The Essential Cloud for AI™ — the infrastructure that the world's leading AI labs, researchers, and enterprises depend on. The Developer Experience (DevEx) team owns the platform, services, and systems that enable every engineer at CoreWeave to build and ship software faster, more safely, and with greater confidence. Our scope spans the full developer lifecycle: CI (continuous integration) and build infrastructure, test experience, delivery systems, artifact storage and distribution, internal developer platforms, and the agentic AI tooling that is redefining how engineers move from idea to production.

This is a high-leverage technical leadership role. You won't be operating tooling — you'll be designing and building the platforms other engineers depend on every day. The work you do will directly shape developer velocity, system reliability, and the agentic developer experience across a rapidly scaling engineering organization.

What You'll Do

Set technical direction for key DevEx platform subsystems. Drive architectural decisions across CI pipeline infrastructure, test experience, artifact management, developer environments, and agentic tooling. Lead multi-quarter initiatives from design through production.
Design and build the core services that power developer productivity. Build pipeline services, test experience platforms, progressive rollout systems, artifact registries, ephemeral development environments, and the APIs that tie them together.
Architect and evolve our agentic developer platform. Elevate agentic DevEx capabilities so engineers can delegate development tasks and move faster in an AI-native way.
Build for real scale. DevEx systems must reliably serve thousands of application instances and engineering workflows across 40+ data centers with diverse infrastructure profiles.
Mentor Senior I and mid-level engineers, own design reviews, establish engineering patterns, and consistently raise the quality bar across the team.
Lead post-mortems and drive continuous improvement cycles that harden DevEx systems against failure modes and reduce operational burden for engineering teams.

What We're Looking For

7+ years of software engineering experience with building production platforms, developer tooling, delivery infrastructure, or distributed storage systems.
Strong systems design skills. You think in distributed services, event-driven architectures, and APIs. You approach developer platform problems as software engineering problems, not configuration exercises.
Proficiency in Go, Python, or similar languages with production experience shipping services in cloud-native environments.
Deep experience with Kubernetes. You understand how workloads are packaged, scheduled, and managed at the cluster level, and can design platform services that integrate at that layer.
Experience with or strong technical interest in LLM-integrated developer tooling, such as agent frameworks, MCP-style tools, or AI-assisted developer workflows.
Proven track record of setting technical direction, making sound architectural trade-offs, and driving engineering decisions that hold up as systems and teams scale.
Effective cross-functional collaborator. You can align stakeholders, influence without authority, and translate complex technical trade-offs for technical and non-technical audiences alike.
Experience mentoring engineers and consistently raising the technical quality bar of the teams you work on.

Nice to Have

Experience building or extending CI and build infrastructure at scale, including GitHub Actions, Buildkite, Bazel, or similar build systems.
Experience designing and operating progressive delivery systems at scale, including SLO-based quality gates, automated multi-stage pipeline orchestration, and custom Kubernetes operators, across heterogeneous deployment environments.
Hands-on experience with artifact management, including distributed storage, caching, versioning, or multi-region artifact distribution (e.g. JFrog Artifactory, Cloudsmith, or custom-built systems).
Direct experience building agentic systems, including MCP servers, tool-augmented LLM workflows, and incorporating these capabilities into DevEx platform features with consistent value-add.

The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Ready to apply?

CoreWeave

View all jobs →

Engineering Manager, Cloud Experience

CoreWeave · New York, NY

Technology New York, NY Posted May 5, 2026

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

What You’ll Do:

The Cloud Experience organization at CoreWeave owns the customer- and admin-facing surfaces of our AI cloud platform, including cloud and admin consoles, REST/gRPC APIs, Infrastructure-as-Code interfaces, CLIs, SDKs, and agent-centric workflows. The team is responsible for delivering a unified, secure, and scalable developer experience across products and services, with a strong focus on how users understand, operate, and govern their workloads through our interfaces.

Within Cloud Experience, the Cloud & Admin Consoles team builds the primary graphical interfaces used daily by CoreWeave customers and internal operators. From onboarding and resource management to org-wide governance and observability, this team defines the information architecture, navigation, and interaction patterns that shape how users experience CoreWeave Cloud.

About the Role:

As an Engineering Manager (M1), Cloud Experience – Cloud & Admin Consoles, you will lead a team of frontend and full-stack engineers responsible for CoreWeave’s core web and admin console experiences. You will own key areas of the console—including navigation, layout, resource views, workflows, and shared UI components—while partnering closely with Product, Design, and Engineering to deliver intuitive, reliable, and deeply integrated user experiences. This role balances people leadership, technical ownership, and product execution to ensure our consoles scale with the platform and meet the needs of both customers and internal operators.

In this role, you will:

Lead a team delivering high-quality cloud and admin console features used by customers and internal teams.
Own console information architecture, navigation, and layout to ensure users can easily discover, understand, and manage resources.
Define and evolve reusable UI components and patterns (forms, tables, wizards, notifications, resource detail views) to ensure consistency across the console.
Partner with Product and Design to translate user journeys into clear, opinionated workflows for provisioning, configuration, governance, and operations.
Collaborate with API, IAM, and platform teams to design integrations that make the console a first-class client of underlying services.
Ensure console experiences are fast, accessible, and resilient through performance optimization, accessibility best practices, and robust error handling.
Establish and monitor SLIs/SLOs and UX metrics (e.g., page load times, error rates, navigation success) to drive continuous improvement.
Maintain and extend the console design system, including component libraries, theming, and documentation.
Drive roadmap execution by prioritizing work, managing dependencies, and balancing new features, UX improvements, and technical debt.
Hire, onboard, mentor, and develop engineers with clear expectations, feedback, and career growth paths.
Participate in on-call and incident response to ensure critical console workflows remain usable during high-severity events.

Who You Are:

Minimum Qualifications:

6+ years of professional software engineering experience, including 1–3 years as an engineering manager with people-lead responsibilities.
Proven experience leading teams that build and ship modern web frontends at scale using React, TypeScript, and component-based design systems.
Experience translating user journeys into well-structured workflows and information architectures in partnership with Product and Design.
Strong understanding of backend-for-frontend patterns and consuming GraphQL APIs, including data modeling for multi-tenant environments.
Experience building or supporting SaaS or cloud platforms, including concepts such as multi-tenancy, org/project hierarchies, and roles/permissions.
Familiarity with accessibility (a11y), internationalization, and responsive design best practices.
Experience owning end-to-end delivery for production services, including planning, execution, quality, and operational health.
Strong written and verbal communication skills, with the ability to align cross-functional stakeholders around priorities and tradeoffs.
Bachelor’s degree in Computer Science or a related field.

Preferred Qualifications:

Experience building consoles or dashboards for cloud platforms, developer tools, observability/APM products, or infrastructure SaaS environments.
Familiarity with design systems and tools such as Figma, and experience evolving shared component libraries with designers.
Exposure to infrastructure concepts such as containers, Kubernetes, networking, storage, and GPU workloads.
Experience implementing role-aware and permissioned UI views using IAM models such as RBAC, ABAC, or policy-based access.
Prior experience leading frontend modernization efforts (e.g., React/TypeScript migrations, state management improvements, design system adoption).

Wondering if you’re a good fit?

We believe in investing in our people and value candidates who bring diverse experiences—even if you don’t meet every requirement. You might be a great fit if:

You care deeply about end-to-end console user journeys, from first login to complex operational workflows.
You have strong opinions (lightly held) about great console UX, including clear information architecture and thoughtful defaults.
You enjoy coaching engineers on frontend craft, UX quality, and maintainable systems.
You’re energized by creating consistency and coherence across a fast-moving platform.
You’re comfortable operating amid ambiguity while balancing short-term delivery with long-term architectural and usability investments.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast. We’re in an exciting stage of hyper-growth and are constantly learning as we scale. Our team cares deeply about how we build our product and how we work together, guided by our core values:

Be Curious at Your Core
Act Like an Owner
Empower Employees
Deliver Best-in-Class Client Experiences
Achieve More Together

We foster an environment that encourages collaboration, independent thinking, and innovative solutions to complex problems. As CoreWeave continues to grow, opportunities for impact and career development expand alongside it. You’ll work with some of the best talent in the industry—and they’ll want to learn from you, too. Come join us.

The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Ready to apply?

CoreWeave

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AI Solutions Engineer, Pre-Sales- W&B

CoreWeave · Livingston, NJ / New York, NY / Sunnyvale, CA / Bellevue, WA / Philadelphia, PA / San Francisco, CA / Washington, D.C

Global Field Organization San Francisco, CA Sunnyvale, CA Bellevue, WA Livingston, NJ New York, NY Philadelphia, PA Posted May 5, 2026

CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com.

CoreWeave, the AI Hyperscaler™, acquired Weights & Biases to create the most powerful end-to-end platform to develop, deploy, and iterate AI faster. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe, and was ranked as one of the TIME100 most influential companies of 2024. By bringing together CoreWeave’s industry-leading cloud infrastructure with the best-in-class tools AI practitioners know and love from Weights & Biases, we’re setting a new standard for how AI is built, trained, and scaled.

The integration of our teams and technologies is accelerating our shared mission: to empower developers with the tools and infrastructure they need to push the boundaries of what AI can do. From experiment tracking and model optimization to high-performance training clusters, agent building, and inference at scale, we’re combining forces to serve the full AI lifecycle — all in one seamless platform.

Weights & Biases has long been trusted by over 1,500 organizations — including Nvidia, Canva, Cohere, Meta, Snowflake, Square, Toyota, and Amazon — to build better models, AI agents and applications. Now, as part of CoreWeave, that impact is amplified across a broader ecosystem of AI innovators, researchers, and enterprises.

As we unite under one vision, we’re looking for bold thinkers and agile builders who are excited to shape the future of AI alongside us. If you're passionate about solving complex problems at the intersection of software, hardware, and AI, there's never been a more exciting time to join our team.

About the Role:

As an AI Solutions Engineer you will sit at the intersection of cutting-edge AI infrastructure and the world’s most ambitious AI teams. You will help customers design, deploy, and scale modern ML and GenAI systems using Weights & Biases and CoreWeave’s AI cloud. This role combines hands-on technical depth with strategic customer engagement — ideal for AI practitioners who enjoy building real systems, solving complex problems, and shaping how AI is developed and operationalized at scale.

What You’ll Do:

Own the technical wins by building proof of value (PoVs). You’ll be partnering with Account Executives to drive discovery, solution design, and successful technical evaluations.
Lead deep technical conversations with ML engineers, researchers, and platform teams to understand their AI/GenAI workloads and architect scalable solutions across the CoreWeave and Weights & Biases ecosystem .
Design and deliver compelling live demos, proof-of-value engagements, and rapid prototypes showcasing experiment tracking, distributed training, agentic workflows, fine-tuning, evaluation, and inference at scale.
Architect modern ML and GenAI systems including distributed training, RAG pipelines, multi-agent systems, LLM fine-tuning workflows, and inference solutions.
Translate business objectives into measurable technical outcomes such as model quality improvements, cost reductions, performance gains, and faster iteration cycles.
Serve as a trusted technical advisor, influencing architectural decisions and best practices across MLOps, LLMOps, and platform engineering.
Partner closely with Product and Engineering to relay customer feedback, shape roadmap priorities, and improve the end-to-end AI developer experience.

Who You Are:

2+ years of experience in Solutions Engineering, ML Engineering, AI Engineering, or a similar customer-facing technical role.
Bachelors degree in Computer Science, Data Science, Electrical Engineering, Statistics, Mathematics, or related field. Master in similar area of study preferred.
Strong proficiency in Python (bonus: TypeScript/JavaScript) and experience building production-grade ML or GenAI applications.
Hands-on experience training, fine-tuning, evaluating, debugging, and deploying deep learning or LLM-based systems.
Experience with modern GenAI architectures including retrieval-augmented generation (RAG), tool-using agents, evaluation frameworks, and guardrails.
Comfortable designing cloud-native architectures across AWS, GCP, or Azure, with working knowledge of containers, networking fundamentals, and security best practices.
Able to whiteboard distributed training or inference architectures and then implement working prototypes that demonstrate real customer value.
Excellent communication and storytelling skills, with the ability to translate complex technical concepts into business impact.
Thrives in fast-paced environments and can manage multiple customer engagements simultaneously.

Preferred:

Experience building and evaluating agentic applications using frameworks such as LangChain, DSPy, LlamaIndex, CrewAI, OpenClaw, or similar ecosystems. Ability to quickly adapt to new frameworks is a huge plus.
Familiarity with vector databases, embeddings workflows, and LLM evaluation frameworks (e.g., Ragas, TruLens, DeepEval).
Hands-on experience with Hugging Face Transformers, PEFT/LoRA/QLoRA fine-tuning, TRL, Unsloth, or similar fine-tuning stacks. Big plus if experience using RL to improve agentic systems.
Experience operating distributed workloads using Slurm, Ray, or Kubernetes.
Experience with inference optimization and serving frameworks such as vLLM, TensorRT-LLM, Triton, or TGI.
Experience in MLOps/LLMOps platform engineering or supporting enterprise AI deployments.

The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

What We Offer

The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location.

In addition to a competitive salary, we offer a variety of benefits to support your needs, including:

Medical, dental, and vision insurance - 100% paid for by CoreWeave
Company-paid Life Insurance
Voluntary supplemental life insurance
Short and long-term disability insurance
Flexible Spending Account
Health Savings Account
Tuition Reimbursement
Ability to Participate in Employee Stock Purchase Program (ESPP)
Mental Wellness Benefits through Spring Health
Family-Forming support provided by Carrot
Paid Parental Leave
Flexible, full-service childcare support with Kinside
401(k) with a generous employer match
Flexible PTO
Catered lunch each day in our office and data center locations
A casual work environment
A work culture focused on innovative disruption

Our Workplace

While we prioritize a hybrid work environment, remote work may be considered for candidates located more than 30 miles from an office, based on role requirements for specialized skill sets. New hires will be invited to attend onboarding at one of our hubs within their first month. Teams also gather quarterly to support collaboration.

California Consumer Privacy Act - California applicants only

CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com.

Export Control Compliance

This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Ready to apply?

CoreWeave

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VP, Safety & Customer Care

Lyft · New York, NY; San Francisco, CA

Executive San Francisco Office Posted May 5, 2026

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft's Safety & Customer Care (SCC) organization manages over 1.7 million monthly customer interactions and serves as Lyft's primary direct touchpoint with riders and drivers. The focus for Safety & Customer Care is making riders and drivers feel safe and comfortable while riding or driving with Lyft, ensuring they make it safely to their destination every time, and transforming every support interaction into a moment of genuine connection. From prevention to intervention and accountability, SCC ensures the Lyft community continues to be trusted and inclusive. The over 350 person organization has two core focus areas — Trust & Safety, and Customer Care — and is made up of talented individuals across Product, Engineering, Data Science, Analytics, Design, Research, and Operations.

The VP, Safety & Customer Care will report to the Head of LUS & SCC, Michael Brous, and be responsible for executing a strategic transformation that leverages AI to reimagine how technology and human expertise combine to deliver exceptional customer care and safety experiences at scale. We're looking for a customer-obsessed executive leader who can serve as Lyft's internal and external voice on safety and customer trust while driving execution across a complex, cross-functional organization. This role requires a unique combination of operational excellence, Trust & Safety depth, and technology transformation leadership — the ideal candidate understands what "great" looks like in safety, can shift fluidly from high-level strategy to root cause analysis with agents, and has the leadership presence to inspire and align teams across disciplines.

Lyft's ideal candidate demonstrates our core competencies:

Safety Expertise & Judgment: Deep understanding of Trust & Safety functions — from product & tech upstream necessities to policy & operations downstream — with the ability to see how all pieces fit together across functions. Knows what "good" looks like and can hold teams accountable to that standard. Demonstrates a forward-thinking and analytical approach to tackling unsolved safety challenges and scaling solutions for broad deployment
Strategic Vision & Execution: Ability to develop and implement long-term strategic vision that prioritizes customer-centricity, leveraging research, data science, design, and engineering expertise to craft and execute roadmaps focused on enhancing both digital and physical aspects of the customer experience
Transformation Leadership: Proven ability to lead organizations through significant technology-driven change while maintaining operational excellence and team morale
Executive Presence: Credible, commanding presence with the ability to represent Lyft on safety matters with regulators, media, and senior government officials. Serves as a trusted advisor to executive leadership
Cross-Functional Influence: Exceptional interpersonal and communication skills with proven ability to inspire teams and stakeholders. Fosters cross-functional teamwork to drive development while avoiding siloed decision-making
Customer Centricity: Starts with the customer, not the business. When constraints conflict with customer needs, innovates to solve for both. Maintains relentless commitment to delivering superior customer experiences
Team Building & Operational Excellence: Manages, inspires, and develops high-caliber teams, providing mentorship and coaching. Creates processes that unlock operational excellence. Comfortable managing distributed teams and multiple priorities with flexibility and adaptability

Responsibilities:

Industry, Vision & Strategy

Leverages deep and up-to-date industry expertise — across Customer Care, Trust & Safety, and AI tools and platforms — to continue driving a forward thinking SCC vision and strategy
Engages as a thought leader on the industry, leveraging external relationships to inform partnership opportunities

Trust and Safety Leadership & External Presence

Serve as Lyft's definitive voice on safety and customer trust with regulators, policymakers, media, and external stakeholders
Operate as a trusted partner to the Lyft executives and the board on all matters of Safety & Customer Care, extending beyond just SCC and into other company priorities, such as autonomous vehicles
Guide Lyft's Trust & Safety function, ensuring consistent preventive efforts, policy enforcement, platform integrity, and rapid response to safety incidents

Product Leadership & AI Transformation

Demonstrate keen product sense to guide tech roadmaps that bring our ambitious vision to life
Drive the evolution of SCC into an AI-native organization, scaling self-serve and agent AI while balancing high quality and efficient human touch that build customer loyalty
Oversee platform modernization, including migration to modern systems and deprecation of legacy tools

Operational Leadership & P&L Ownership

Own the SCC P&L, maintaining cost discipline while investing in quality and transformation
Drive operational excellence across all customer touchpoints: chat, voice, email, and emerging channels
Accountable to the delivery of key metrics across operations (i.e. SLAs, service quality), product & tech, and safety (i.e. incidents, deactivations)

Cross-Organizational Partnership

Partner with stakeholders across the Lyft business – Legal, Communications, Policy and more – to drive upstream improvements that prevent customer issues
Create the environment that ensures customer insights inform product development and company-wide decisions
Shape SCC's role in expansions and strategic partnerships to ensure safety and support readiness from day one

Organization & Culture

Lead and develop a high-performing, international organization of 350 full-time employees with BPO partnerships across the globe, spanning Operations, Trust & Safety, Product, and Technology
Inspire a culture of customer obsession, accountability, and continuous improvement while attracting and retaining top talent for emerging needs
Drive agent evolution from problem-solvers to relationship builders as AI handles increasingly complex routine work

Location & Travel

Base location: San Francisco (preferred) or New York
Travel expected to key operational sites and for regulatory/policy engagement

Experience:

15+ years of experience in customer operations, Trust & Safety, or related fields, with at least 5 years in senior executive roles
Deep Trust & Safety expertise with demonstrated experience as a credible external spokesperson
Proven track record leading large, complex organizations through technology-driven transformation
Experience with AI/ML applications in customer service or trust & safety contexts
Strong financial acumen with P&L ownership of substantial operations ($50M+)
Experience managing global, distributed teams
Experience with safety-critical operations where rapid incident response is essential
Experience supporting new product launches, expansions or partnerships with significant safety or support implications
Background in rideshare, mobility, marketplace, or platform businesses with two-sided trust dynamics, a plus

Benefits:

Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan with company match to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay for this position in the San Francisco / New York City metro areas is $350,000. In addition to the base pay, this role is eligible for competitive equity awards, bonuses, and benefits. You can read more about Lyft’s employee benefits here. [https://www.lyft.com/careers/life-at-lyft]

Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Ready to apply?

Apply to Lyft

Lyft

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Machine Learning Engineer, Lyft Business

Lyft · New York, NY; San Francisco, CA

Lyft Business San Francisco Office Posted May 5, 2026

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Machine Learning is at the heart of Lyft’s products and decision-making. Machine Learning Engineers at Lyft operate in dynamic environments, moving quickly to build the world’s best transportation solutions. We tackle a wide range of challenges, from pricing and marketplace frameworks that ensure reliability and competitiveness, to agentic AI platforms that automate analytical workflows, to behavioral detection systems that protect the integrity of our network. We operate at the intersection of applied ML and real business impact, shipping models that directly influence revenue, rider experience, and partner trust.

Lyft Business builds products that help organizations move the people who matter most—employees, customers, patients, and guests—easily and efficiently. Our offerings include Business Travel, Lyft Pass, and Concierge (for healthcare and non-healthcare rides), enabling companies to manage transportation at scale through APIs, integrations (e.g., Concur, Expensify), and dedicated tools. These platforms power high-impact B2B use cases across corporate travel, healthcare access, customer experience, and community programs.

We're looking for a Machine Learning Engineer to design, build, and deploy ML systems across Lyft Business. This is a high-scope role: you won't be siloed into one problem area. Instead, you'll move across pricing algorithms, fraud and behavior detection, agentic AI systems, and emerging ML applications as the business evolves. You'll write production-quality code, own models end-to-end from prototyping through deployment, and collaborate closely with Data Scientists, Product Managers, and Software Engineers to translate complex business problems into scalable ML solutions.

This role is ideal for someone who is technically versatile, energized by variety, and wants to see their work directly shape a large-scale business.

Responsibilities:

Develop and deploy ML models across multiple problem domains — including dynamic pricing, marketplace optimization, fraud detection, and anomaly/behavior detection — in production environments serving millions of rides
Build and iterate on agentic AI systems (e.g., LLM-powered analytical agents) that automate decision-making and reduce operational overhead
Design and implement feature pipelines, model training workflows, and serving infrastructure using Lyft's ML platform
Partner with Data Scientists on the Algorithms and Decisions teams to take research prototypes from proof-of-concept to production at scale
Evaluate ML system performance against business KPIs, run experiments, and drive continuous model improvement
Identify new opportunities where ML can create leverage across Lyft Business verticals (Healthcare, Lyft Pass, Business Travel) and pitch solutions
Contribute to team engineering standards — code quality, observability, documentation, and testing practices

Experience:

Experience with GenAI / LLM ecosystems — prompt engineering, RAG, agent frameworks (e.g., LangChain, LangGraph), or fine-tuning
Exposure to graph-based ML methods (graph neural networks, knowledge graphs, network analysis)
Experience with pricing, marketplace, or fraud-related ML problems
Familiarity with cloud ML services (AWS SageMaker, Bedrock) or internal ML platforms
Track record of identifying and scoping ML projects independently, not just executing on pre-defined specs

Benefits:

Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan with company match to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $176,000-$211,200, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Ready to apply?

Apply to Lyft

Lyft

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Senior Software Engineer, Self-Serve Intelligence

Lyft · San Francisco, CA

SCC Tech San Francisco Office New York Office Posted May 5, 2026

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Every day, millions of riders and drivers depend on Lyft — and when something goes wrong, we want to make it right as fast as possible. The Self-Serve Intelligence team within Safety & Customer Care org is building the AI-powered systems that do exactly that: resolving rider and driver suboptimal experiences without agent involvement through intelligent solutions in AI Assist (e.g. AI Agents), automations, and self-serve workflows. We're building backend systems, APIs, and AI-powered products that fundamentally rethink how customers get help — combining robust engineering with GenAI to deliver reliable, scalable self-serve experiences.

As a Senior Software Engineer on the Self-Serve Intelligence team, you will design, build, ship, and maintain backend services and AI-powered products (e.g. various AI Agents) that autonomously resolve customer suboptimal experiences. You'll own the full lifecycle — from system design and prototyping through production deployment and operational excellence — partnering with product, design, data science, and operations to deliver high-quality, reliable solutions at scale.

Responsibilities:

Design, build, ship, and maintain scalable backend services and GenAI-powered products (e.g. AI Agents) that resolve rider and driver suboptimal experiences autonomously
Develop robust evaluation frameworks to measure and improve the quality and impact of GenAI-driven customer experiences
Lead projects from idea to production, owning end-to-end system design, implementation, and operational health
Write well-crafted, well-tested, readable, maintainable code
Design and evolve APIs, data models, and service architectures that support rapid product iteration
Rapidly adopt and integrate emerging AI capabilities to accelerate development velocity across the team
Incorporate considerations for edge cases, failure modes, and business context into system design
Participate in code and architecture reviews to ensure quality and distribute knowledge
Own system reliability — monitor, debug, and improve service health, latency, and availability
Proactively participate in resolving ongoing incidents
Unblock, support, and effectively communicate across teams to achieve results
Share your knowledge by giving brown bags, tech talks, and evangelizing engineering and AI best practices

Experience:

5+ years of software engineering industry experience
Strong backend engineering fundamentals — designing, building, and operating distributed systems and microservices in production
Hands-on experience with LLMs, agentic workflows, or building AI Agents — we value depth of AI experience and treat it as a strong differentiator
Track record of building, evaluating, and shipping GenAI or ML-powered products
Experience defining API schemas and developing backend services in a microservices environment
When facing an ambiguous problem or outside your expertise, you can quickly learn what you need to dig in, make sense of it, and start working toward a solution
You're a great communicator who can advocate for your proposals while empathizing with your teammates' goals and priorities
You have a history of going out of your way to help your fellow engineers be more productive

It would be a huge plus to have:

Strong proficiency in Python
Experience with AI agent frameworks, prompt engineering, or model evaluation pipelines

Benefits:

Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan with company match to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Monthly Lyft credits and complimentary Lyft Pink membership

Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the San Francisco area is $185,000 - $222,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Ready to apply?

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Senior Software Engineer II

Compass · New York City

Notice for California Applicants

Engineering NY - NY City - Manhattan - Union Square - 110 5th Ave Posted May 4, 2026

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

At Compass International Holdings (CIH), we connect buyers and sellers with the right agents at the right time. The Lead Nurturing & Engagement team is responsible for keeping leads warm and actionable before they are assigned to an agent — ensuring no qualified lead goes cold due to slow response, lack of follow-up, or poor timing. We own the full pre-CRM nurturing funnel: from the moment a lead enters the system to the moment it is ready to be handed off to an agent.

As a Senior Software Engineer on this team, you will design and build the systems that power automated re-engagement flows, unclaimed lead management, human-assisted concierge experiences via AWS Connect, and lead readiness scoring. Your work directly impacts how many leads convert to closed transactions — making this one of the highest-leverage engineering roles on the Leads platform.

At Compass, You Will:

Design and build the pre-CRM nurturing pipeline — automated flows that move leads from cold → warm → hot before agent assignment
Own and operate the AWS Connect integration — the human-assisted concierge experience that handles complex or high-value leads requiring live engagement
Build and maintain unclaimed lead management — automated escalation, retry, and re-engagement for leads that have not yet been matched to an agent
Develop lead readiness scoring — the signals and models that determine when a lead is "hot enough" for agent assignment
Architect automated nurture sequences across SMS, email, and voice channels, coordinating with our communications platform
Collaborate with data and ML teams to incorporate behavioral signals and conversion predictions into nurturing decisions
Operate in a scalable engineering culture that leverages modern principles of decoupled systems and automated CI/CD/testing/monitoring

What We Look For:

BS in Computer Science, Software Engineering, or equivalent practical experience
7+ years of experience developing comprehensive, well-tested, and high-performance software applications with languages such as Go, Java
Experience with Python or NodeJS development
Experience with gRPC, Thrift, and other server-to-server communication protocols
Experience with Kafka and event-driven systems — particularly for building stateful automation pipelines and re-engagement flows
3+ years using AWS / cloud technologies
High proficiency designing and implementing microservices that are well tested, fault tolerant, and scalable
Understanding and adherence to industry-standard best practices in software development and architecture
Believes in good software development requiring thorough testing, robust resiliency features, effective monitoring capabilities, comprehensive documentation, and close collaboration
Experience with Scrum/Agile development methodologies
Strong critical thinking skills, great communication skills, and passion for operational excellence

Preferred Qualifications

AWS Connect or similar experience: Prior experience building on or integrating with AWS Connect, Twilio Flex, Genesys, or similar Contact Center as a Service platforms — including call flows, agent routing, and real-time event handling
Lead lifecycle and CRM systems: Familiarity with CRM platforms (Salesforce, HubSpot, or similar) and how leads flow through lifecycle stages from first contact to close; ability to design clean ownership boundaries between nurturing and CRM systems
Engagement automation pipelines: Experience building automated outreach pipelines — nurture sequences, drip campaigns, or re-engagement flows — triggered by behavioral signals across SMS, email, and voice channels
Lead scoring or ML-based ranking: Experience working with or building scoring models that rank or classify leads by intent, readiness, or conversion probability
Communication platform integration: Hands-on experience with Twilio, Sinch, Amazon Pinpoint, or similar platforms for programmatic SMS, MMS, email, and voice delivery at scale
Real estate or proptech domain knowledge: Familiarity with real estate transaction flows, agent-consumer interactions, or lead-to-close lifecycle
AI agent development: Familiarity with agentic AI frameworks (LangChain, LlamaIndex, AutoGen, or similar) for building autonomous or semi-autonomous workflows — such as AI-assisted concierge routing or automated follow-up decision-making
AI and LLM integration: Experience integrating large language models (LLMs) or AI APIs (OpenAI, Anthropic, AWS Bedrock) into production systems — particularly for personalizing outreach content, generating dynamic nurture sequences, or powering conversational engagement flows
Experience with Python or NodeJS development

Compensation: The base pay range for this position is $176,000-$196,100; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Los Angeles County Fair Chance Notice

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Senior Associate, Service Knowledge Systems Lead

Vestwell · New York, NY | Austin, TX | King of Prussia, PA | Scottsdale, AZ

Business Operations New York Posted May 4, 2026

Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the critical aspects of life across retirement, education, and healthcare savings needs. Today, Vestwell enables over 350,000 businesses and nearly 1.5 Million active savers, with over $30 billion in assets saved across all 50 United States.

Vestwell offers a range of products, including workplace-delivered retirement plans, employer-offered student loan repayment benefits, and various savings accounts for education, emergencies, and individuals with disabilities.

Vestwell's platform serves a diverse clientele, including financial advisers, employers, third-party administrators, financial institutions, payroll providers, government agencies, and individual savers. To learn more, visit vestwell.com

Who Are We Looking For?

We’re looking for a systems-minded operator who can own the feedback loop between our service channels and our knowledge ecosystem. You’ll ensure our external help center, agent knowledge, and AI training content stay tightly aligned to our highest volume tickets, channels, and categories, so both AI enabled automated and human agents resolve issues quickly and consistently. You will ultimately own the operational knowledge layer that powers both human and AI service resolution.

The ideal candidate thrives on bringing structure to complex operational challenges.You are both detail oriented and execution-focused, someone who can see the big picture while managing the day-to-day mechanics that move work forward. You will work within the operational rhythm and workflows, leveraging the AI feedback to improve the performance, identify and implement knowledge system improvements.

This role owns the operational feedback loop between service demand signals (tickets, calls, AI conversations) and the knowledge systems that power both automated and human issue resolution. This role reports to the Director of Business Operations.

What Will You Be Doing?

As a Senior Associate, Knowledge Systems & Management, you will serve as an individual contributor responsible for driving operational initiatives from intake through implementation, while continuously improving the systems and documentation that support our internal teams.

Your responsibilities will include, but are not limited to:

Build the infrastructure to monitor service channel trends and partner with the marketing team to create and optimize AI training content, agent knowledge resources, and customer facing support content.
Ensure accurate knowledge is surfaced effectively within the agent workspace to support fast and accurate resolution of customer issues and utilized as part of automations that drive operational efficiency.
Own the creation, maintenance, and governance of operational documentation, including workflow guides and internal knowledge resources.
Collaborate with Marketing when internal knowledge informs customer-facing content to ensure alignment between internal processes and external guidance.
Identify and implement changes that improve agent productivity, including increasing tickets resolved per day, reducing average handle time, and improving first-touch resolution rates. Ultimately, you’ll be expected to set targets for some of the following operational KPIs and ensure they are achieved:
- First Touch Resolution
- AI Containment Rate
- Agent Handle Time
- Tickets per Agent per Day
- Help Center Deflection Rate
Continuously review AI-handled conversations, agent interactions, and operational signals to identify gaps in the knowledge corpus.
Analyze the effectiveness of the knowledge ecosystem by comparing the content surfaced to customers with the types of issues appearing in service channels.
Collaborate with marketing to refine external support content while maintaining ownership of the operational knowledge structure and accuracy.
Partner with AI and Business Systems teams by providing operational input and recommendations based on knowledge system performance and service outcome goals.
Partner with Service leadership to align content improvements with operational needs while maintaining clear ownership of execution decisions.
Track progress, identify risks and blockers, and proactively escalate issues to ensure successful and timely delivery.
Translate system updates, process changes, and technical concepts into clear, actionable guidance for internal stakeholders.
Support the BizOps team with operational changes to empower quick turnaround on the roadmap improvements

Requirements

The Necessities

Ability to independently drive operational improvements from problem identification through implementation.
Design and run small operational experiments to improve AI resolution rates, agent workflows, and knowledge effectiveness.
Exceptional attention to detail and a commitment to operational accuracy.
Excellent written and verbal communication skills, particularly in cross-functional environments.
Demonstrated experience (2+ years preferred) in operations, process improvement, project coordination, or a related function.
Proven ability to bring structure to ambiguity and execute with minimal oversight.
Highly organized, proactive, and solutions-oriented mindset.
Experience working with a help center or knowledge base (e.g Zendesk, Salesforce, Confluence) or similar.
Comfortable using ticket and channel data (exports, dashboards, or basic queries) to decide what to build or improve.
Familiarity with customer support concepts and metrics (CSAT, ASA, handle time, etc)

The Extras

Experience in fintech, financial services, or a regulated operational environment.
Familiarity with Jira, Confluence, Zendesk, Asana, AWS tools such as Connect or similar workflow and documentation tools.
Experience writing customer facing help content,
Experience working in or alongside service centers.
Hands on experience with AI support tools (chatbots, virtual agents, or similar)

This role will be based in either the New York City, Austin, King of Prussia, or Scottsdale office, and will be part of Vestwell's hybrid in-office operation.

The expected base salary range for this position is $70K - $85K base. This position is eligible to participate in the Company Bonus Pool and is eligible to receive new hire equity in the Company. Please note that salary bands are based on NY and other similar metro areas and may differ based on where the role is ultimately hired.

OUR BENEFITS

We’re an innovative, high-growth company, with lots of exciting milestones ahead. We value health and wellness at Vestwell and in addition to a dedicated Employee Wellbeing Committee, we offer competitive health coverage and generous vacation offering. We have adopted a hybrid office policy, but all employees are welcome at our bright, comfortable office with many workspace options in our Midtown Manhattan, Austin, King of Prussia, and Phoenix offices, so everyone has a setting that is the most productive for them. Oh, and naturally we have a great 401(k) plan!

OUR PROCESS

It starts the same for every candidate: getting to know the team members through 1-2 conversations about Vestwell, your experience, and your interests. Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well. Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer. We prioritize transparency and lack of surprise throughout the process.

For your awareness you will only receive correspondence from recruiting@vestwell.com any other domain not ending in Vestwell.com is not our Recruitment team.

Vestwell’s Privacy Policy. Attention California residents: In the course of conducting our business and complying with federal, state, and local government regulations governing such matters as employment, tax, insurance, etc., we must collect Personal Information from you. Should you accept employment with Vestwell you may view our California Privacy Rights Act here: Vestwell’s California Privacy Rights Policy.

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AI Product Manager, AI Products

Red Ventures · New York, NY

Home New York, NY Posted May 4, 2026

This role requires a hybrid schedule and will be based in our New York office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Red Ventures Home empowers partners through a unique blend of high-scale proprietary distribution, data models, AI-enabled applications, and strategic client partnerships. We help our clients unlock significant and sustainable growth across the home services ecosystem, ranging from telecom and security to energy and home automation.

We are seeking an AI Product Manager to join our central AI Products team within Home Client Services. Our team builds AI-native products that transform how customers and agents interact with our clients and businesses. One of our flagship initiatives is our AI voice platform that powers intelligent conversational experiences across sales and operational workflows. Leveraging modern LLMs, speech technologies, real-time decisioning, and internal AI infrastructure, we create scalable solutions that enable teams to deploy AI-driven interactions and agent assistance to improve customer outcomes at scale.

In this role, you will have the opportunity to own product life cycles from end to end. You will be responsible for establishing workstream strategies, setting roadmaps for the team, driving adoption of our AI-driven tooling and applications, creating value, and utilizing end-user feedback to determine what to do next. We expect the person in this role to be deeply analytical and relentlessly curious. You should bring a strong intuition on how modern AI systems work in production, the analytical rigor to uncover signals in ambiguity, and the critical thinking to reason through where AI can truly create value - not just what to build, but why it matters and how to execute. We're looking for a doer, someone who has built solutions with LLMs, is accelerating their work through agents, and has a genuine affinity for the space.

This role will have a high level of visibility across the industry group. You will be the point-person for a key initiative with multiple senior stakeholders while working cross-functionally across the greater business and technology teams. Your contribution to the organization will be multifaceted – we are looking for someone who has a strong data foundation, can effectively collaborate with their development team, and can influence business decisions using their expertise and communication skills.

What You'll Do:

Drive scoped initiatives end to end: Lead workstreams from concept through delivery, ensuring alignment with product goals and business strategy, and translating larger initiatives into clear requirements, deliverables, and KPIs
Partner cross-functionally: Collaborate with Business, Data Science, Design, and Engineering teams to turn product requirements into features, models, and data products, managing milestones, timelines, and dependencies through completion
Value Creation: Own product adoption through effective peer collaboration and influential stakeholder communication. Ensure scalability, reliability, and extensibility of platform features for use across multiple industry groups. Understand the experiments and KPIs that your end users are operating as well as they do.
Influence through communication: Establish regular communication with product leadership, stakeholders, and/or client counterparts, crafting data-driven narratives that connect progress and outcomes to business impact and tradeoffs
Prototype and experiment: Use LLMs, agent frameworks, and modern AI development tools to rapidly prototype workflows, test ideas, and run experiments that inform product decisions and accelerate development cycles.
Mentor junior teammates: Support junior talent, coaching on product, technical, and analytical skillsets.

Who You Are:

Commercially minded: You have an entrepreneurial mindset with strong business acumen and are capable of coming up with data-driven ideas to create value for consumers and clients
Technical fluency: You have a strong technical and data foundation that enables you to collaborate effectively with engineers and data scientists, understand relevant algorithms, translate complex technical concepts for non-technical stakeholders, and leverage modern AI tools to accelerate product development.
Bias to action: You are a proactive problem solver. You can discern input from multiple stakeholders, integrate data-driven insights with intuition, and prioritize workstreams effectively to maximize effectiveness and efficiency

Trailblazer: You’re the first to dive into the advancements in technology to find ways to create leverage in your day to day

Experiences You’ve Had:

- End-to-end involvement: Participated across the lifecycle - from identifying opportunities to measurement and optimization of your production-grade solution
- Stakeholder engagement: Experience collaborating with stakeholders, partaking in discovery conversations, validating opportunities, and executing work towards jointly defined expectations.
- Value creation: Proven track record of delivering measurable business outcomes through AI/ML, including driving behavior change, optimizing key metrics, and demonstrating clear ROI
- Hands-on analytical: Fluent in data-related programming languages (e.g., SQL, Python, R) and operating with LLMs (e.g., GPT, Claude, Gemini) to collect, mine, and analyze raw data sets. You’ve been responsible for diving into data and models vs. relying on other teams to pull insights for you.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

*New York City Total Cash Compensation Range: $158,000 - 190,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-LR1

Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice

Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.

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Senior AI Product Manager | Digital

Red Ventures · New York, NY

Home New York, NY Posted May 4, 2026

This role requires a hybrid schedule and will be based in our New York, NY office (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week.

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Red Ventures Home empowers partners through a unique blend of high-scale proprietary distribution, data models, AI-enabled applications, and strategic client partnerships. We help our clients unlock significant and sustainable growth across the home services ecosystem, ranging from telecom and security to energy and home automation.

We are seeking a Senior AI Product Manager to join our Energy marketplace team within Home Client Services. This team builds AI-driven products that improve customer acquisition, retention, and operational efficiency across our marketplace funnels. In this role, you will lead the development and scaling of digital customer journeys and agentic systems that materially improve marketplace economics. You’ll connect partner objectives, business strategy, and experimentation insights to define product initiatives, set roadmaps, and guide your team in delivering impactful solutions.

We expect the person in this role to be deeply analytical and relentlessly curious. You should bring a strong intuition on how modern AI systems work in production, the analytical rigor to uncover signals in ambiguity, and the critical thinking to reason through where AI can truly create value - not just what to build, but why it matters and how to execute. We're looking for a builder, someone who has shipped AI-native solutions, actively uses llms.agents to accelerate their work, and has a genuine affinity for the space.

This role will have significant impact across the marketplace business and the broader Home Client division. You and the team will be responsible for the KPIs in your portion of the customer funnel, contributing to top line and bottom line growth. You will work closely with senior cross-functional stakeholders to ensure alignment on priorities, surface risks, and influence key decisions with a clear, data-driven point of view. The learnings and applications that emerge from your work will help shape what we sell and how we deploy AI across client partnerships.

What You'll Do

Drive initiatives: Operate as the day-to-day lead for our digital products, ensuring alignment with product leadership, partner objectives, and customer needs
Define opportunities: Identify high-value use cases for AI-powered applications, develop business cases, and assess feasibility, impact, and ROI in partnership with business stakeholders
Vision into execution: Translate high-level objectives into product roadmaps and technical deliverables, guiding design, engineering, and data science teams through execution. Leverage modern AI tools and automation to prototype solutions, generate first-pass product artifacts, and accelerate product development across your team
Own outcomes: Drive business value through hands-on KPI definition, data analysis, experimentation, and optimization. Own the performance narrative with stakeholders, ensuring clarity on results and subsequent product decisions
Develop talent: Manage and develop 1+ product manager(s), helping them take ownership of workstreams, build product sense, and apply technical skills to drive business outcomes
Central contribution: Partner with other product teams to develop reusable AI-enabled tooling and workflows that improve efficiency and consistency across product development.

Who You Are:

Commercial alignment: You have an entrepreneurial mindset with strong business acumen and are capable of coming up with data-driven ideas to create value for consumers and the business.
Digital craft: You have strong intuition for UX/UI and digital customer journeys, shaping buying experiences that are clear, intuitive, and optimized for conversion.
Technical fluency: You have a strong technical and data foundation that enables you to collaborate effectively with engineers and data scientists, understand relevant algorithms, translate complex technical concepts for non-technical stakeholders, and leverage modern AI tools to accelerate product development.
Results-oriented: You can guide a team to focus on the activities that will drive the largest lift to targeted metrics
Bias to action: You are a proactive problem solver. You can discern input from multiple stakeholders, integrate data-driven insights with intuition, and prioritize workstreams effectively to maximize effectiveness and efficiency

Experiences You’ve Had:

End-to-end product ownership: Experience leading AI/ML digital products across the full lifecycle, from identifying opportunities and designing solutions to launching and optimizing production systems
Complex decision making: Experience influencing cross-functional leadership, navigating trade-offs across technical feasibility, business value, and customer impact, and making high-impact decisions in ambiguous environments
Value creation: Proven track record of delivering measurable business outcomes through AI/ML, including driving behavior change, optimizing key metrics, and demonstrating clear ROI
Partner engagement: Experience serving as a strategic partner to stakeholders or clients, leading discovery conversations, validating opportunities, and aligning teams around shared goals.
Hands-on analytical: Fluent in data-related programming languages (e.g., SQL, Python, R) and operating with LLM/Automation systems (e.g., Agent Builder, Claude, Gemini, Zapier)

 Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

*New York City Total Cash Compensation Range: $193,000 - 230,000 per year + equity grant

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long-Term Disability Insurance
Flexible Spending Accounts
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That’s why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-LR1

Click here for more details regarding the employee privacy policy: https://www.redventures.com/legal/us-emp-privacy-notice

Questions about this Privacy Notice can be directed to employeerights@redventures.com. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.

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Bilingual Operations Associate (2026-2027)

East Harlem Tutorial Program · New York, New York, United States

East Harlem Scholars Academies (PreK-12) East Harlem Scholars Academies Posted May 4, 2026

Positions Report to: Director of Operations

Start Date: July 2026

Hours: 8:00 am – 4:30 pm with some after hours responsibilities

Compensation: $55,000 - $65,000 (EHTP also offers a comprehensive benefits package)

FLSA Status: Non-exempt

Who We Are

East Harlem Scholars Academies are community-based Pre-K to 12 public charter schools operated by East Harlem Tutorial Program (EHTP). EHTP began in 1958 as a children's reading group and has since grown into a multi-site after-school program for traditional public school students and a network of public charter schools focused on significantly increasing the college graduation rate in East Harlem.

At EHTP we also aim to serve as an agent of change and thoughtfully contribute to the national fight for racial equity. Through our organization-wide commitment to anti-racism work, we prepare our scholars to effect change, challenge the status quo, and thrive in the world around them. As staff members, we face our own racial identities and conscious and unconscious biases. With this in mind, all of our professional development, curriculum, organizational materials, and processes are designed with a goal of racial justice.

We ground all of our work in racial equity, in our core values (Service, Courage, Humility, Originality, Leadership, Achievement, and Reflection), and in our five guiding principles: 1) all children can and will succeed when provided a great education; 2) the best learning occurs when children engage in higher-order, critical thinking; 3) a nurturing and supportive environment supports students' love of learning and of themselves; 4) self-awareness promotes dynamic leadership and global understanding; 5) active community engagement richly enhances educational opportunities. These principles inform and are reflected in our current four key strategic priorities: to increase high-impact, high-quality academic curriculum, programming content, staff capacity, and coaching; to embrace and advance our use of technology; to deepen our embodiment of ethical and equitable radical humanity; and to efficiently operationalize teaching, learning, community, and care.

For more information about Scholars Academies, please visit us at www.eastharlemscholars.org.

About the Opportunity

We are looking for an Operations Associate to be responsible for smoothly running our reception desk and supporting our Director of Operations with facilities, technology, and compliance needs. As a member of Scholars Academies, you will work with the operations team to ensure that the main office is a warm, welcoming, and informative place for staff, families, and visitors. The Operations Associate will play a vital role in ensuring that the school’s non-instructional operations run smoothly and efficiently, and support all office functions by providing prompt, courteous, and thorough service to callers, visitors, and staff. A successful Operations Associate will troubleshoot technology issues (photocopiers, desk phones, postage machine), efficiently manage supply ordering and inventory systems for our school office and staff, and serve as a resource for all school staff.

Who You Are

You hold yourself to the highest professional and ethical standards and model integrity in your work.
You thrive in diverse communities and enjoy building strong, positive relationships with students, families, and colleagues.
You are bilingual (fluent in reading, writing, and speaking both English and Spanish)
You embrace both the excitement and the challenges that come with being part of a growing organization.
You bring experience in customer service, human resources, or school operations, with a strong commitment to delivering excellent support.
You are proficient with Google Workspace and Microsoft Office Suite and eager to expand your technical skills.
You have a growth mindset—ready to learn new systems, take on new responsibilities, and continuously improve.

What Success Looks Like

Own the Main Office/Greeting Area of the School

Create and maintain a warm, welcoming, and professional environment for families, students, staff, and guests.
Uphold and enforce safety systems and protocols for visitors, early pick-ups, and late arrivals to ensure a secure school community.
Ensure important community information is readily available in the main office.
Manage the flow of the main office—greeting and assisting visitors, answering calls, and directing inquiries to the appropriate staff or location.

Keep Accurate and Compliant Student Files

Ensure all student files are complete, up to date, and compliant with school and regulatory requirements.
Manage the creation of files upon enrollment and transfer of files upon exit of any student.
Manage access to student records, ensuring that only authorized staff and family members can view them.
Partner with the Data Team to confirm that all student and family information is accurately entered into PowerSchool at the time of enrollment

ATS and PowerSchool Management

Maintain accurate and up-to-date student demographic information in ATS and PowerSchool.
Use ATS to manage student rosters, ensuring accuracy for testing, compliance, and reporting.
Assign and track student MetroCards and bus stop information through ATS.
Enter and report student attendance in PowerSchool with precision and timeliness.

General Operational Support

Provide support to the operations manager with additional ad hoc projects, including academic operations support (testing, etc.), classroom and duty coverage, and school safety support.
Support the school leadership team with daily school-specific operational needs.

Benefits

Twenty annual, accrued paid time off days to use in addition to the school breaks and holidays
Medical, dental, and vision insurance coverage (employee pays semi-monthly contribution)
A 403(b) retirement savings plan with an employer-paid contribution after one year
Life insurance, paid parental leave, short-term and long-term disability coverage
Pre-tax commuter and transit plans
Flexible spending health reimbursement accounts
Longevity and referral bonuses for eligible employees based on years of service and successful referrals
Eligibility for federal student loan forgiveness
East Harlem relocation reimbursement
Annual reimbursement for qualifying tuition or external professional development

Please note that the above benefits are subject to change at any time.

Hiring Process

Application
Phone Interview
Practical Task to complete prior to In-Person Interview
Reference check and verifying your degree(s) & work experience
Decision

Please note that the above process is subject to change based on hiring team needs. We will try our best to notify you ahead of time if the process is modified.

Thank you for taking the time to submit your application.

Ready to apply?

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Senior Manager, Consumer & Cultural Communications (Sports)

StubHub · New York, New York, United States

Strategic Communications New York, NY Posted May 4, 2026

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

StubHub's seeking a passionate, culturally fluent, and strategically sharp communicator to join our team as Senior Manager, Consumer & Cultural Communications (Sports). Reporting to the Head of Consumer, Product & Tech Communications, this role sits at the intersection of sports fandom, cultural authority, and earned media credibility. You will own StubHub's sports communications narrative — translating the emotional, tribal, and identity-driven nature of sports fandom into compelling media stories that reinforce StubHub's position as the platform that truly understands fans and why they show up.

Location: Hybrid (3 days in office/2 days remote) – New York, NY

What You'll Do:

Develop and execute a comprehensive sports communications strategy that builds StubHub's authority as the definitive platform for live sports experiences, driving earned media across tentpole moments including league kickoffs, women's sports growth, and global tournaments.
Own and grow sports media relations, building and managing relationships with sports, business, and culture reporters across print, digital, and broadcast outlets; serve as a trusted internal source on fan demand, loyalty trends, and cultural moments in sports.
Lead consumer-facing sports storytelling, crafting insight-led narratives that speak to the emotional stakes of live sports attendance and StubHub's role in making those moments possible.
Surface and develop compelling human stories — fan profiles, community narratives, and cultural moments — that bring the fan experience to life and earn meaningful media coverage.
Anchor high-visibility calendar moments with proactive, data-backed communications campaigns that position StubHub as an authority on sports fandom and ticket demand.
Partner closely with Corporate, Policy, and Government Relations Communications teams to ensure alignment and message consistency on sensitive or high-stakes sports moments, including legislative or regulatory matters involving ticketing.
Monitor the sports media and cultural landscape to identify emerging trends, opportunities for proactive storytelling, and moments requiring rapid response.
Contribute to broader consumer communications team initiatives, sharing sports-specific insights that inform company-wide messaging and positioning.

Who You Are:

Minimum of 7+ years of experience in sports communications, consumer communications, or a closely related field, with a demonstrated ability to operate independently and lead workstreams.
Bachelor's degree in communications, Journalism, Public Relations, or a related field; advanced degree a plus.
Proven track record of securing impactful earned media coverage in sports, business, and culture press.
Strong, established relationships with reporters and editors covering sports, sports business, and consumer culture.
Fluency in both cultural fandom and data-backed storytelling — equally comfortable pitching a fan story and presenting demand trend data to a business reporter.
Deep knowledge of the sports media landscape, including digital, social, and emerging platforms.
Calm, strategic, and decisive under pressure, with experience navigating fast-moving news cycles and high-stakes moments.
Excellent written, verbal, and interpersonal communication skills.

What We Offer:

Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact.
Flexible Time Off: Enjoy unlimited Flex Time Off, giving you the flexibility to manage your schedule and take time to recharge as needed.
Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$170,000—$195,000 USD

About Us

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

For California Residents: California Job Applicant Privacy Notice found here

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

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Administrative Assistant - Residential

The Durst Organization · New York, United States

California Applicant Privacy Policy

Corporate 20-30 Halletts Point Posted May 4, 2026

Durst Profile:

Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world’s most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive.

Overview:

Provide administrative support services for leasing and operations at the multi-property site. This position will interact with a diverse group of prospects, applicants, and residents to facilitate their specific needs or to successfully direct them to the correct internal contact. Sound judgment is required in order to plan, prioritize, and organize a varied workload to ensure the delivery of high-value support and related services.

Responsibilities:

Organize, prepare, and distribute internal and external communications and documents, ensuring accuracy and confidentiality.
Serve as a primary point of contact for incoming calls, correspondence, walk‑ins, and resident interactions; maintain detailed resident notes in MRI for phone and in‑person communications.
Act as a shared administrative assistant across Leasing and Property Management teams, adjusting priorities to meet operational needs and providing coverage during peak periods or absences.
Support cross‑departmental coordination with Leasing, Property Management, Legal, Accounting, and Operations.
Perform routine administrative tasks independently, assist with special projects as assigned, and carry out additional clerical duties to support overall property operations.
Adhere to company policies, confidentiality standards, and fair housing compliance requirements.
Serve as a resource, advocate, and catalyst for sustainability at The Durst Organization. Apply the skills unique to your core job responsibilities for practical integration of sustainability into processes, standard operating procedures, and adopted business practices. Seek to empower our colleagues, consultants, tenants and residents to prioritize and actively engage in environmental stewardship.

General Office and Administrative Front Desk Support:

Serve as the first point of contact for residents, prospects, brokers, and visitors; maintain a professional, welcoming front‑desk presence.
Answer, screen, and route incoming calls and voicemails for leasing and property management offices; ensure timely follow‑up of phone calls, voicemails, and emails.
Maintain overall office organization and appearance, including conference rooms, shared spaces, and kitchen/pantry areas. Marketing screens, music, tablets, radios, and laptops are active at start of the day.
Order, track, and replenish office supplies; conduct regular office supply audits including coffee and tea in the welcome area.
Coordinate messenger and courier pickups and deliveries.
Assemble and stock leasing and tour materials (guest cards, floor plans, marketing folders, etc)

Leasing Support:

Support leasing operations by creating guest cards, confirming tours, scheduling appointments, and maintaining agent rotation schedules.
Perform first contact outreach to prospects via phone, email, and text, including tour confirmations and follow‑ups.
Enter and manage prospects (including brokers) and leads in the Lead Management system (LM); assign, track, and audit lead activity daily.
Generate and distribute daily and weekly leasing reports (OTMs, BOMs, new leases, non‑renewals, ready‑to‑sign, lead audits).
Maintain leasing trackers, including tour logs, marketing source trackers, 10/20/30 trackers, and standardized reporting tools.
Assist leasing team with lease applications including reviewing documentation, scanning, uploading, and payment processing support when needed; create e-sign renewals and send to residents
Support leasing systems (e.g., ClickPay setup for applicants when Leasing Associates are unavailable) and review various marketing platforms to ensure current market pricing and apartment availability are visible to prospects.

Property Management Support:

Serve as administrative support for Property Management team; respond to resident inquiries, billing questions, and service requests.
Enter, track, and follow up on maintenance requests, operational tasks, and resident communications in MRI, BuildingLink, Durst Residential App (including App Support tickets) and related systems; update marketing screens on Exterity and Mosaic programs.
Manage resident records, documentation, notes, and credentials including keycards and system access across building platforms; Setting up new or removing former residents from MRI, Durst App or Buildinglink, Genetec Security Desk, Amazon Hub, Con Edison, Emsys, and other workflow systems.
Assist with amenity, storage, bike, and pet registrations, agreements, reservations, audits, and related chargebacks.
Support compliance and financial administration including renter’s insurance tracking, utility and resident reports, invoices, purchase/work orders, COIs, and aged delinquency outreach.
Generate operational, resident, and service activity reports; update trackers and follow up on open and closed work orders.
Assist with Statements of Deposit (SODA), guarantor outreach for outstanding claims, move‑out documentation, and escalations involving lease violations or resident issues as directed.
Provide cross‑functional administrative support across leasing, renewals, resident services, and move‑in coordination as needed.
Assisting with statement of deposit accounts via MRI software (uploading move out inspections/SODA packets to MRI SODA page, printing statements, requesting bank back-ups, sending to upper management for signature, updating SODA report, following up with collections or Guarantor’s for outstanding balances).

General Reporting Requirements:

Accurately enter, update, and maintain data across multiple platforms including MRI, BuildingLink, VTS, LM, ClickPay, Origami, and related systems.
Save, organize, and retrieve electronic and hard‑copy files in accordance with company standards in MRI and SharePoint as needed.
Generate recurring operational, leasing, and resident service reports on daily, weekly, and monthly schedules.
Maintain trackers and logs to ensure visibility across leasing and property management activities.

Qualifications:

College degree, and experience or knowledge of NYC residential property management and leasing strongly preferred.
Minimum of 3–5 years of administrative experience, preferably in real estate, property management, or a related environment.
Strong ability to interact professionally and effectively with a diverse range of residents, prospects, vendors, and senior executive team.
Demonstrated ability to work independently while contributing effectively within a team‑based, fast‑paced environment.
High level of attention to detail with strong organizational and time‑management skills.
Excellent written and verbal communication skills.
Maintains a professional demeanor with sound judgment and discretion when handling confidential information.
Intermediate proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; ability to learn property management systems quickly.

Salary Range: $60,000 - $75,000 ($28.85/hour - $36.06/hour)

EEOC

Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities.

The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law).

We seek individuals who exemplify The Durst Organization’s mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications.

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations.

The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants’ lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server.

Residents of California

THIS SITE AND THE CONTENT ARE PROVIDED ‘”AS IS” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE DURST ORGANIZATION DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, HABITABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE DURST ORGANIZATION DOES NOT REPRESENT OR WARRANT THAT THE CONTENT CONTAINED ON THE SITE WILL BE CORRECT, ACCURATE, ADEQUATE, USEFUL, TIMELY, OR RELIABLE, OR THAT RECEIPT OF THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE. THE DURST ORGANIZATION DOES NOT UNDERTAKE TO CORRECT DEFECTS IN THE CONTENT, OR TO ENSURE THAT THIS SITE OR THE SERVER THAT MAKES THE SITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

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Program Manager

Kizen · Austin, Texas, United States; New York, New York, United States

Consulting NYC Office Austin Office Posted May 4, 2026

Location: New York “Grand Central” or Austin “Domain North Side”(In-office 4x per week)

Company: Kizen, www.kizen.com

About Us

Kizen’s Platform, AI Agents & True Context Technology (TCT) power millions of mission-critical experiences for leading organizations in highly regulated industries (insurance, healthcare, financial services).

Our platform helps organizations automate the workflows that matter most — from helping insurance agents manage contracting and commissions, to enabling healthcare providers to deliver proactive patient care, to empowering financial institutions to classify documents and extract data automatically.

And that’s just the beginning. With Kizen, developers can build new enterprise applications and impactful AI agents, while business users can customize dashboards and agents using natural language, low-code, or code — all on the same platform.

What used to take months or years to build, configure, and connect now takes just days. Kizen combines powerful pre-built agents and use cases with an enterprise platform for automation and data connection — all built on an AI-first architecture that’s easy to adopt, scale, and trust.

We’re solving real operational problems and helping the world’s most complex organizations work faster, smarter, and more humanely.

Join us in transforming how industries work — one workflow, one agent, and one customer success story at a time.

About the Role

We are looking for a hands-on Program Manager with a history of leading SaaS and consulting engagements, managing multiple concurrent projects, and delivering data-driven solutions that improve client operations and drive measurable business results as we bring our next-gen platform to the world.

This is an opportunity of a lifetime for someone who wants to be at the heart of the AI movement to better humanity. As the Program Manager you’ll be working directly with our VP, Consulting to drive execution excellence across a portfolio of client engagements, ensuring alignment with strategic objectives, and delivering measurable business outcomes

In this dynamic role, you’ll lead our teams responsible for:

Program & Portfolio Management - Lead and manage a portfolio of concurrent insurance-focused projects (e.g., CRM implementations, data integrations, commission systems, agent portals)
Client & Stakeholder Management - Act as the primary escalation point for client stakeholders across all assigned projects
Cross-Functional Leadership - Coordinate across Solution Architecture, Implementation, Product, and Support teams to ensure cohesive delivery

Key Responsibilities

Program & Portfolio Management

Lead and manage a portfolio of concurrent insurance-focused projects (e.g., CRM implementations, data integrations, contracting & commission systems, agent portals)Establish and maintain program-level governance, including status reporting, risk management, and executive communication

Ensure alignment of all projects to client business goals, timelines, and contractual commitments (SOWs, SLAs)

Project Oversight & Execution

Oversee day-to-day execution across multiple project teams, ensuring milestones, deliverables, and budgets are met
Standardize delivery frameworks, methodologies, and best practices across engagements
Monitor project health through KPIs, proactively identifying and mitigating risks and issues

Client & Stakeholder Management

Act as the primary escalation point for client stakeholders across all assigned projects
Build strong relationships with executive sponsors, business leaders, and operational teams
Facilitate regular program reviews, steering committees, and executive updates

Cross-Functional Leadership

Coordinate across Solution Architecture, Implementation, Product, and Support teams to ensure cohesive delivery
Drive alignment between technical and business teams, translating requirements into actionable plans
Support resource planning and capacity management across projects

Financial & Commercial Oversight

Manage program-level financials including budgets, forecasts, and margin performance
Ensure adherence to contractual terms, including scope management and change orders
Identify opportunities for expansion, upsell, and additional consulting services

Requirements

10+ years of experience in Program or Project Management within SaaS, consulting, or insurance industries
Proven experience managing multiple concurrent projects or large-scale programs
Experience delivering SaaS implementations, CRM platforms, or data-driven solutions
Demonstrated experience managing relationships with executive stakeholders (C-level, VP, and Director levels), including leading executive briefings and steering committees
Strong financial acumen, including budgeting, forecasting, and margin management
Exceptional verbal and written communication skills, with the ability to clearly articulate complex concepts to both technical and non-technical audiences
Experience translating business objectives into actionable program plans and measurable outcomes
Ability to synthesize large amounts of information into concise, actionable insights for leadership consumption
High emotional intelligence (EQ) with the ability to navigate complex client dynamics and build trust quickly

Preferred Qualifications

PMP, PMI-RMP, or equivalent certification preferred
Experience with insurance distribution models (IMO, FMO, MGA environments)
Familiarity with data integration, APIs, and analytics platforms
Experience working in high-growth SaaS or consulting organizations
Strong understanding of insurance operations (e.g., contracting, commissions, agent lifecycle, policy data)

Why Kizen

We’re a fast-growing company that values innovation, growth, and continuous improvement. By joining Kizen, you’ll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace. You’ll have opportunities for professional development, impact, and career advancement.

What We Offer

Career Growth Opportunities
Engaging Work Culture
Top-Tier Compensation
Equity Package
Healthcare Coverage
Health and Fitness Stipend
Professional Development Stipends
PTO

Kizen is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. At Kizen, we fully comply with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals.

The base salary range for this position is [$190,000-$225,000]. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.

If you’re excited about creating impactful experiences and contributing to a fast-paced, people-focused team, we’d love to meet you!

OTE - $220,000-$275,000

Compensation Range

$190,000—$225,000 USD

Ready to apply?

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Staff Software Engineer, AI/ML

Maven Clinic · New York, NY; Remote, US (Hub cities)

Core Engineering New York Posted May 1, 2026

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com.

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

Fortune Change the World (2024)
CNBC Disruptor 50 List (2022, 2023, 2024)
Fortune Best Workplaces for Millennials (2024)
Fortune Best Workplaces in Health Care (2024)
TIME 100 Most Influential Companies (2023)
Fast Company Most Innovative Companies (2020, 2023)
Built In Best Places to Work (2023)
Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)
Great Place to Work certified (2020, 2021, 2022, 2023, 2024)
Fast Company Best Workplaces for Innovators (2022)
Built In LGBTQIA+ Advocacy Award (2022)

As a Staff ML/AI Engineer at Maven, you will:

Design, build, and deploy end-to-end AI-powered solutions using AI models (e.g., OpenAI, Gemini) and modern orchestration techniques such as RAG, multi-call prompting, and agent frameworks to power intelligent product experiences.
Work with product, data, and engineering teams to turn rich healthcare data into actionable insights and intelligent workflows that improve the care journey for both members and providers.
Develop robust ML pipelines and platform components that enable model experimentation, fine-tuning, training from scratch when needed, and deployment in production environments — with a strong focus on scalability, safety, and performance.
Collaborate cross-functionally to prototype and productionize AI-driven features such as personalization, care routing, decision support, and summarization.
Drive architecture discussions and technical decision-making across AI/ML systems, promoting best practices in coding, design, and evaluation of AI models.
Mentor engineers and data scientists across the organization, fostering a strong culture of curiosity, experimentation, and AI fluency.
Stay on the pulse of the evolving LLM and applied AI landscape, continuously exploring how to bring cutting-edge advancements into Maven’s platform.

We're looking for you to bring:

A strong track record in either:

Building AI-powered applications using foundation models and orchestration techniques (e.g., RAG, agents, LangChain, vector search), or
Deep experience as a data scientist working across the data science lifecycle — from understanding messy, complex datasets to training or fine-tuning models that deliver measurable business impact.

Experience integrating and deploying foundation models via platforms like OpenAI, Google Vertex AI, or similar.
A clear understanding of how to work with health-related datasets, including user behavior, care journeys, health profiles, and provider interactions.
Fluency in Python and experience with backend or platform engineering in one or more additional languages (Go, Java, etc.).
Familiarity with cloud-native systems (e.g., containerization, orchestration, distributed systems) and how to operationalize AI solutions within them.
Experience with data preprocessing, feature engineering, model evaluation, and end-to-end ML deployment workflows.
A collaborative mindset, strong communication skills, and a passion for using AI to improve healthcare outcomes.
Bachelor's or Master's degree in Computer Science or related field, or equivalent experience.
Minimum of 8 years of experience in backend development, platform architecture and ML/AI platform or products, with a proven track record of building highly scalable, performant, and reliable systems with modem technologies.

The base salary range for this role is $220,000 - $300,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
Whole-self care through wellness partnerships
Hybrid work, in office meals, and work together days
16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
Annual professional development stipend and access to a personal career coach through Maven for Mavens
401K matching for US-based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

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AI Consulting Associate Program (AI CAP) Engineering Intern - Summer 2026

DriveWealth · New York, New York, United States

Internships Office - NYC Posted May 1, 2026

About Us

DriveWealth is on a mission to make investing easier. We believe that everyone should have the ability to control their financial future, and that access to financial markets should not be limited by geography, wealth, or legacy systems. We are a global B2B financial technology organization dedicated to democratizing access to financial independence around the world. Our mission is realized through an API-based platform, empowering our partners to offer seamless investing and trading experiences to clients worldwide, all from their mobile devices. Our technology provides partners with a modern, extensible toolkit, enabling traditional investment workflows and innovative techniques like fractional share ownership. DriveWealth has evolved into a global platform offering trading of US equities, mutual funds, ETFs, fixed income, and options.

There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for this opportunity. Our culture blends the pace and agility of a fintech start-up with the impact, stability, and discipline of Wall Street. We encourage creativity and experimentation while ensuring institutional-grade execution and regulatory compliance in everything we do. Join us and help build the future of global investing!

About the Role

We are seeking an AI Engineering intern who will work on real AI agentic automation problems, designing, prototyping, and developing AI-powered agents to help the business and engineers achieve faster, smarter work. You will collaborate directly with senior engineers and architects, receiving mentorship and design reviews, and gaining exposure to modern GenAI patterns, including agent orchestration, tool-calling, retrieval, and evaluation, within an enterprise and fast-paced fintech environment. This is an opportunity to work in a collaborative, and innovative environment.

Launch your career developing real, impactful AI solutions in the lightning-fast world of fintech!

Our summer program will be 10-12 weeks from May - August 2026 with the expectation of being in the office 3-4 days per week, as determined by the sponsor. Compensation will be set at an hourly rate of $35-40 per hour. Top performing associates may have the opportunity to be considered for full-time roles at DriveWealth at the conclusion of the program, based on performance and team needs. Must have a graduation date in 2026 or 2027.

What You’ll Do

Design, prototype and develop agentic AI workflows that automate or augment business or engineering tasks (e.g., analysis, triage, documentation, knowledge synthesis)
Build internal tools or proof‑of‑concept systems that combine LLMs, APIs, and automation frameworks into end‑to‑end agentic solutions
Experiment with different agent architectures (single‑agent vs. multi‑agent, planner/executor patterns, human‑in‑the‑loop workflows) and document tradeoffs
Apply best practices when building AI‑driven automation
Evaluate agent behavior for reliability, correctness, and failure modes, and propose improvements
Clearly document designs, experiments, and lessons learned so work can be reused or extended by the team
Demo your work directly to customers and the leadership team

What You’ll Need

Pursuing a degree in Computer Science, Machine Learning, Mathematics, Engineering, or related technical field. Must have a graduation date in 2026 or 2027.
Experience programming in Python (for automation, prototyping, and scripting) and SQL
Familiarity with APIs, JSON, and basic service integration
Foundational understanding of large language models and how they are used in applications (prompting, tool use, retrieval, etc.)
Strong curiosity and willingness to explore new, rapidly evolving technologies
Bring a growth mindset, ask questions, and enjoy experimenting and iterating
Systems thinking: able to reason about workflows, edge cases, and unintended consequences
Clear written and verbal communication, especially when explaining technical ideas to non‑engineers
Ownership mindset: you take responsibility for outcomes, not just tasks
Ability to accept feedback and iterate quickly

Nice to Have

Experience with or exposure to agentic frameworks (AWS Strands SDK, Longchain, etc)
Exposure to cloud platforms or containerized environments
Familiarity with cloud environments (AWS preferred) is a plus.
Experience building internal tools, CLIs, or low-code web apps
Interest in AI evaluation, testing, or reliability techniques

Applicants must be authorized to work for any employer in the U.S. DriveWealth is unable to sponsor an employment Visa at this time.

Compensation
Compensation package offerings are based on candidate experience and technical qualifications, as it relates to the role. These are identified and determined throughout your interviewing experience.

Please note: this role is expected to come into our office on a cadence set by the Hiring Manager/Team.

New York, NY (Hybrid) Pay Range

$35—$40 USD

Working at DriveWealth

We do our best work when we’re in the same room. To maintain the speed our partners expect, our New York and Chicago teams work in-office 4 days a week. We’ve found that being physically side-by-side is the only way to solve complex problems in real-time and stay truly accountable to the products we ship. When you’re here, you’re working directly with the people making the decisions. To support that work, we provide competitive compensation, equity, and a 401(k) match. We also offer full insurance coverage, a wellness reimbursement, a company-provided phone, and a personal development allowance. Finally, we value the time you spend away from the office with generous PTO, observed holidays, and extended leave.

Work Authorization

Applicants must possess the legal right to work in the country where the position is located at the time of application. DriveWealth requires all employees to provide original documentation verifying their work authorization on or before their first day of employment.

For US-based roles: Applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future visa sponsorship. DriveWealth does not provide visa sponsorship or support for employment authorization, including transfers, at this time. Offers of employment are strictly contingent upon an individual’s ability to secure and maintain the legal right to work at the Company.

How We Think About AI

We leverage AI to work smarter and move faster. We seek AI-curious talent who are proactive about using emerging tools to increase signal quality, reduce friction, and improve outcomes to deliver products faster, provide better service to our partners, and to streamline processes. Your ability to leverage our internal tools and technology to drive results is as important to us as your core domain expertise.

Compensation

Pay is generally based on the level, complexity, responsibility, location, and job duties/requirements of the specific position. We then source candidates with the requisite skills, expertise, education, training, and experience. If you are selected for an interview, please feel welcome to speak to a recruiter about our compensation philosophy and other available benefits. This role is eligible for base, bonus, equity, 401(k) match, and heavily subsidized benefits and perks.

Equal Employment Opportunity

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply.

Agency Disclaimer

DriveWealth does not accept agency resumes. Do not forward resumes to our jobs alias, employees, or any other organization location. DriveWealth is not responsible for any fees related to unsolicited resumes.

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Senior Product Manager I

Compass · New York City

Notice for California Applicants

Product NY - NY City - Manhattan - Union Square - 110 5th Ave Posted May 1, 2026

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients.

We are seeking a Senior Product Manager to fully own the Commission Plans & Contracts Platform, the systems and services that power contract and commission workflows and enable partner product teams, brokerage, and operations to execute reliably across markets. This role is ideal for a PM ready to own a product end-to-end with minimal guidance, set a 12-month roadmap, drive squad-level goals, and shape a 12–18 month vision in partnership with their manager. You will navigate technical and business complexity, make sound calls on architectural and business trade-offs (including the occasional one-way door), and align stakeholders across Product & Engineering, brokerage, and operations.

A successful candidate is an autonomous operator with strong product judgment who can take ambiguous problem spaces and turn them into clear, well-scoped, sequenced plans. You'll support both staff-facing and agent-facing workflows, with decisions on this platform having far-reaching impact across our broader systems and the experience of the agents and clients who depend on them. You bring structure to complexity, consistently making sound decisions on well-defined problems while driving clarity and alignment in more ambiguous or high-stakes situations. You collaborate across engineering, accounting, brokerage, and operations to turn cross-functional problems into durable solutions. Your work enables teams to operate efficiently and with confidence, with a strong emphasis on accuracy and trust in the data and logic powering critical workflows.

Responsibilities:

Fully own the Commission Plans & Contracts Platform with minimal guidance, setting direction across discovery, definition, delivery, and iteration.
Define and own a 12-month roadmap for your squad, translating organizational goals into squad-level goals and gaining alignment with your manager.
Partner with your manager to define a 12–18 month product vision and own the near-term strategy that gets the squad there.
Drive squad-level goals end-to-end, making good scope/time/quality trade-off recommendations and gaining alignment when deadlines need to shift.
Author PRDs for 6–12 month efforts on a single team, covering business rules, edge cases, success metrics, rollout plans, and clear sequencing.
Autonomously gather and synthesize inputs across LFR, user interviews, surveys, product support meetings, ad-hoc escalations, the feedback forum, key staff stakeholders, and quantitative analysis to inform product decisions.
Coordinate across other P&E groups as well as brokerage and operations stakeholders to align on dependencies, sequencing, and launch readiness.
Contribute meaningfully to UX thinking, offering input and feedback that shapes the design direction alongside your design partners.
Solve medium-complexity problems to unblock the team and accelerate customer impact.
Communicate proactively with all P&E stakeholders — and, with your manager's support, with business stakeholders — on status, risks, decisions, and trade-offs.
Improve how your squad operates by identifying and driving process improvements that make the team more efficient.

Qualifications:

5+ years of product management experience (or equivalent) building and launching software products, including time spent fully owning a product area.
Track record of autonomously executing in areas with some ambiguity, medium technical and business complexity, and medium platform risk (including a few one-way doors).
Experience setting 12-month roadmaps, owning near-term strategy, and contributing to longer-term product vision.
Strong PRD craft, with clear business rules, edge cases, metrics, and rollout plans.
Demonstrated ability to drive squad-level goals and make good scope/time/quality trade-offs under real-world delivery pressure.
Comfort synthesizing qualitative and quantitative inputs autonomously to inform decisions.
Experience aligning stakeholders across Product & Engineering and adjacent business functions (e.g., operations, brokerage, GTM).
Consistently sound product judgment on tactical decisions and the maturity to know when to bring controversial or ambiguous calls to your manager.
Strong written and verbal communication; reliable, proactive, and high follow-through.

Compensation: The salary pay range for this position is $137,400 - $152,700; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonuses and restricted stock units may be provided as part of the compensation package, in addition to a full range of benefits. Base pay is based on market location. Minimum wage for the position will always be met.

Perks that You Need to Know About:

Participation in our incentive programs (which may include eligible cash, equity, or commissions). Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

Do your best work, be your authentic self.

At Compass, we believe that everyone deserves to find their place in the world — a place where they feel like they belong, where they can be their authentic selves, where they can thrive. Our collaborative, energetic culture is grounded in our Compass Entrepreneurship Principles and our commitment to diversity, equity, inclusion, growth and mobility. As an equal opportunity employer, we offer competitive compensation packages, robust benefits and professional growth opportunities aimed at helping to improve our employees' lives and careers.

Los Angeles County Fair Chance Notice

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Capital Markets Structuring Manager

SoFi · NY-New York, SF- San Francisco, TX- Frisco, NC - Charlotte

Employee Applicant Privacy Notice

Capital Markets NY - New York City Posted May 1, 2026

Who we are:

Shape a brighter financial future with us.

Together with our members, we’re changing the way people think about and interact with personal finance.

We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

SoFi is seeking a Manager to join our Capital Markets team. In this role, you will be the structuring point person working with a cross-functional internal team of capital markets, treasury, investor relations, legal and IT team members together with external constituencies including broker-dealers, investors and rating agencies to establish the most efficient structures for proposed Capital Markets’ transactions.

What you’ll do:

Manage the structuring process for all Securitizations and Loan Sales, including Intex file set up and iteration and Cash Flow model analysis.
Analyze and understand the economic impact of using different avenues of funding available through the capital markets (execution related to ABS transactions, whole loan sales, warehouse financing, and bulk sales).
Validate and utilize third-party valuation agent credit assumptions and analytics to run internal analyses related to fair market value of SoFi’s managed pool of loans.
Monitor dashboards and spreadsheets that track ongoing performance of our securitizations and other transactions.
In partnership with internal and external counsel, review and negotiate transactional terms through to execution.
Collaborate and provide strategic support to internal stakeholders such as credit, legal, engineering, product, treasury, accounting, servicing and finance.
Assist with the content preparation, communication, correspondence, and due diligence processes for external stakeholders including investors, lenders, rating agencies, data systems providers, law firms, trustees, custodians, and accounting firms.
Other ad hoc support as needed requested relating to whole loan sales, asset backed securitizations, new products, securities financing, unsecured lines of credit, and any other future financing initiatives of the company.

What you’ll need:

8+ years of relevant experience desired, primarily in capital markets and ABS execution
BS/BA in business, finance, accounting, economics or similar technical field
Excellent work ethic and willingness to contribute broadly to achieve team and company objectives
Strong verbal and written communication as well as technical and organizational skills
Strong analytical skills with attention to detail and deep knowledge of Intex Dealmaker and Bloomberg
Clear understanding of Rating Agency criteria and how they translate into transactional structures
Strong ability to read and interpret financial contracts and knowledge of core documents and industry standard/best practices in transactional terms
High level of proficiency with Microsoft Office suite (particularly in Excel, PowerPoint)
Previous experience with lending or consumer credit products a plus: mortgages, student loans, credit cards, personal loans, etc.
Previous experience with asset-backed securitization data sets a plus: Bloomberg, Intex, DV01, etc.

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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Senior Program Manager - Industry Verticals

Nebius · New York, United States; Remote - Europe

Technology Product Remote - United States Posted May 1, 2026

Why work at Nebius
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.

Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 1400 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.

The role

Nebius is building several new industry verticals to expand beyond AI-native cloud customers into enterprise segments through repeatable, scalable solutions.

We are looking for an experienced Senior Program Manager - Industry Verticals to establish structure, planning discipline, and transparent reporting across the verticals portfolio. The primary mission of this role is to create a clear, reliable operating rhythm that enables visibility, alignment, and predictable execution across multiple parallel initiatives.

This is a hands-on project management role focused on planning, tracking, coordination, and reporting - not business ownership or strategy definition.

The role will ensure that initiatives across Physical AI and Robotics, Media and Entertainment, Retail and E-commerce, and Financial Services are clearly structured, properly tracked, and consistently reported, with risks surfaced early and decisions documented.

You are welcome to work remotely from the US (East Coast preferred) or Europe.

Your responsibilities will include:

Own and maintain a single source of truth for all vertical initiatives, including goals, owners, milestones, and status
Structure initiatives into clear workstreams with defined timelines and accountable owners
Establish and run weekly and monthly planning and review cadences
Track cross-functional milestones, risks, and dependencies, escalating issues early
Provide clear, objective reporting and concise executive summaries for leadership
Align stakeholders across Growth, Product, Marketing, Partnerships, and Sales on priorities and deliverables
Translate discussions into documented action items, owners, and deadlines
Clarify scope, prevent initiative drift, and support structured decision-making
Lead select cross-functional projects with defined scope, milestones, and success metrics
Create and maintain a trusted portfolio dashboard that enables leadership visibility at a glance
Standardize reporting and portfolio management processes to ensure predictability and transparency
Reduce ambiguity across workstreams by driving clarity in scope, ownership, and timelines
Proactively surface risks early to minimize last-minute escalations
Ensure cross-functional initiatives progress against defined milestones with structured, transparent execution

We expect you to have:

7+ years in Project Management, Program Management, Strategy and Operations, or similar roles in B2B tech
Strong experience managing cross-functional initiatives with Sales, Marketing, Product, and Engineering stakeholders
Proven ability to build planning systems and tracking mechanisms from scratch
Excellent written communication skills – concise briefs, status reports, and structured updates
Strong organizational discipline and attention to detail
Ability to operate in a fast-moving environment with multiple parallel priorities
A structured and methodical working style
Ability to bring order to complex, ambiguous environments
Comfort following up consistently and holding stakeholders accountable to timelines
Low ego, collaborative approach with high execution discipline

It will be an added bonus if you have:

Strong proficiency with AI tools and AI agent development platforms (e.g., Claude CoWork/Code, Cursor, etc.), with the ability to act as an automation builder and agent orchestrator to unlock meaningful operational leverage across verticals.
Experience in cloud, AI infrastructure, or enterprise technology
Experience working in a matrix organization across geographies
Familiarity with portfolio management tools and reporting frameworks

Key US Employee Benefits:

Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
401(k) Plan: Up to 4% company match with immediate vesting.
Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote Work Reimbursement: Up to $85/month for mobile and internet.
Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive US salaries, ranging from $235k - $285k OTE (On Target Earnings) + Equity based on your experience - Benefits and compensation will be aligned with and adjusted to the European market.

What we offer:

Competitive salary and comprehensive benefits package.
Opportunities for professional growth within Nebius.
Flexible working arrangements.
A dynamic and collaborative work environment that values initiative and innovation.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

Equal Opportunity Statement:

Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Applicants must be authorized to work in the country in which they apply, and will be required to provide proof of employment eligibility as a condition of hire.

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Recruiter

Merge API · New York City, NY

People & Talent NYC Posted May 1, 2026

Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product.

Please note this is an in office role in our NYC office

What will you be doing?

Own end to end recruiting for all NYC based roles, partnering closely with hiring managers and executives.
Drive full lifecycle searches across both technical (Engineering, Product, Data, Design) and GTM (Sales, Marketing, Customer Success, Ops) functions.
Proactively source top talent and build strong pipelines in competitive West Coast markets.
Run rigorous calibration and closing processes, including navigating complex compensation and equity conversations.
Use recruiting data and insights to improve hiring speed, quality, and overall process efficiency.
Partner cross-functionally to continuously improve our recruiting strategy and tooling

What experience/skills are required?

5+ years of full cycle recruiting experience across both technical and GTM roles.
Startup experience in a fast paced, high ownership environment.
Proven track record of sourcing, closing, and hiring high quality talent.
Strong ability to manage multiple searches simultaneously with attention to detail.
High ownership, scrappy execution, and comfort operating in ambiguity.
Experience with Greenhouse, Ashby, LinkedIn Recruiter, Modernloop, Brighthire, or similar tools.

Compensation

The cash compensation range for this role is $125,000 - $180,000
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all employees receive an equity compensation package.

Benefits

Unlimited PTO + 10 company holidays
100% covered health, vision, and dental insurance
401K Plan
$200 one-time home office stipend
Free dinner when working past 7pm

Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

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Applied AI Engineer

DeepIntent · New York, New York

Engineering DeepIntent - US Posted Apr 30, 2026

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com.

What You’ll Do:

We are looking for an Applied AI Engineer to embed directly with our US commercial and operational teams building a human and agentic “operating system” that powers how we work as a company. In this role, you will be a builder and a problem-solver — someone who translates day-to-day operational pain points into practical AI agent and automation solutions that free up capacity for higher-value work.

This is an ideal role for someone who is passionate about applied AI, comfortable working across business and technical teams, and excited to see their work make an immediate and measurable impact.

Build & Deploy AI Agents and Automations

Design, build, and deploy AI agents that automate administrative and repetitive workflows across commercial operations.
Identify high-value automation opportunities by working directly with stakeholders to map processes and surface inefficiencies.
Develop solutions using LLMs (e.g., OpenAI, Anthropic Claude), workflow automation tools, RESTful APIs, and Python scripting.
Prototype, iterate, and ship working solutions quickly — moving from problem to deployed tool with minimal overhead.

Partner with Business Teams

Serve as the technical point of contact embedded within commercial and PMO teams, building strong working relationships with non-technical stakeholders.
Translate ambiguous business needs into clear technical requirements and executable solutions.
Communicate progress, surface blockers, and present solutions in a way that is accessible to both technical and non-technical audiences.

Maintain & Document

Create and maintain clear technical documentation for all tools, workflows, and integrations you build.
Monitor deployed solutions and proactively identify opportunities to improve reliability, performance, and adoption.

Who You Are

Bachelors or Masters degree in Computer Science, Mathematics or Engineering
Hands-on experience with AI/LLM tools, including configuring and prompting models from providers such as OpenAI or Anthropic (i.e. you’ve successfully shipped a product or feature using Claude Code)
2+ years of hands-on software development experience, including internships, co-ops, or personal projects with deployed, real-world applications
Comfortable working with RESTful APIs, MCP servers, and integrating third-party services.
Scripting language (i.e. Python) proficiency — you can write scripts, build lightweight automations, and debug independently.
Understanding of prompt engineering best practices.
Naturally curious and proactive — you seek out problems, propose solutions, and don’t wait to be told what to build next.
Strong communicator who can work fluidly across business and engineering functions.
Comfortable with ambiguity — you can scope your own work and adapt as priorities shift.
Based in or able to work effectively within Eastern Time (EST).

DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $110,000 -$150,000. The base salary range takes into consideration each candidates skills, experience and qualifications. In addition, we offer an annualized bonus plan and competitive benefits as well as many other company offerings.

We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally.

Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits!

Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits!

Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits!

DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.

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Director, Data Ontology

DeepIntent · New York, New York

Revenue Strategy & Operations DeepIntent - US Posted Apr 30, 2026

DeepIntent is leading the healthcare advertising industry with data-driven solutions built for the future. From day one, our mission has been to improve patient outcomes through the artful use of advertising, data science, and real-world clinical data. For more information visit, www.DeepIntent.com.

What You’ll Do:

DeepIntent is building the intelligence layer of healthcare advertising. This layer runs on well-structured, well-defined, and human- and machine-readable knowledge. As the company accelerates the deployment of internal and external agentic applications, the quality of our underlying data ontology determines how far and how accurate our applications can be.

Ontology is a new and critical function at DeepIntent, and its core purpose is to organize and curate business context and data across the company. You will build it. Your job is to define, document, and govern how DeepIntent understands its own data. You will be creating and implementing the semantic foundation that enables our people and AI agents to reason with veracity across our business and platform.

Data ontology and knowledge architecture

Design and maintain DeepIntent's healthcare advertising ontology across healthcare and media domains
Map external standards (i.e. ICD-10, etc) to DeepIntent's internal data model, when applicable
Build and manage a knowledge graph that connects our data and products into a coherent, traversable semantic layer

Data documentation and discoverability

Create and own the company data dictionary/spine, making it the authoritative source of truth for every data asset, metric definition, and field
Ensure all datasets are tagged, described, and discoverable by both humans and AI systems
Partner with Engineering to embed documentation into data pipelines (dbt, BigQuery, etc.) so it stays current

AI readiness

Structure data assets so they can be consumed by people as well as LLMs and AI agents with minimal prompt engineering overhead
Define the schemas, metadata standards, and retrieval patterns that let AI agents reliably query DeepIntent data
Work directly with Business Intelligence, Revenue Strategy, the Company’s CTO, CEO and AI engineering leads on context architecture for knowledge-dependent workflows.

Governance and alignment

Partner with teams to help establish and enforce data definitions across functions while resolving definitional conflicts when encountered.
Participate in a lightweight data governance council across Revenue, Product, Engineering, and Data Science
Serve as the internal expert on healthcare and media data standards and their application to advertising use cases

Who You Are:

7+ years in data roles with significant focus on data modeling, knowledge management, or semantic architecture
Experience building or contributing to a knowledge graph, data catalog, or enterprise ontology
Strong SQL and data modeling skills; comfort in a cloud data warehouse environment
Ability to drive cross-functional alignment on abstract, contested topics — equal parts technical and organizational
Experience designing data schemas or metadata layers specifically for LLM or AI agent consumption
Background in health informatics, clinical data, or life sciences — not just healthcare advertising
Familiarity with MCP (Model Context Protocol) or API schema design for AI tool use
Familiarity with healthcare and/or media data specifications and standards: ICD-10 codes, claims data, OpenRTB, etc. and how these data can be leveraged

DeepIntent is proud to offer a competitive compensation package inclusive of a base salary range of $180,000- $200,000. The base salary range takes into consideration each candidate's skills, experience and qualifications. In addition, we offer an annualized bonus plan and competitive benefits as well as many other company offerings.

We believe great work starts with great support. That’s why DeepIntent offers a competitive, holistic benefits package designed to empower you both professionally and personally.

Here’s what you can expect when you join our team based in the US: Competitive base salary plus performance based bonus or commission, comprehensive medical, dental, and vision insurance, 401K match program, Unlimited PTO policy and paid holidays, remote friendly culture with flexible work options, career development and advanced education support, WFH and internet stipends, plus many more perks and benefits!

Here’s what you can expect when you join our team based in India: Competitive base salary plus performance based bonus, comprehensive medical insurance, and paid holidays. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement and health and wellness allowance plus many more perks and benefits!

Here's what you can expect when you join our team based in Europe: Competitive base salary plus performance-based bonus, comprehensive medical insurance, and flexible PTO. Hybrid-friendly culture with flexible work options, professional development reimbursement, WiFi reimbursement, and parental leave plus many more perks and benefits!

DeepIntent is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. DeepIntent is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, immigration status, or any other status protected under applicable federal, state and local laws. If you have a disability or special need that requires accommodation, please let us know in advance. DeepIntent’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

CCPA Notice: If you are a California resident applying for a role at DeepIntent, we may collect personal information as part of the application process in accordance with the California Consumer Privacy Act (CCPA). To learn more about the categories of information we collect and your rights, please contact PeopleOps@deepintent.com to see our full Applicant Privacy Notice.

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Engineering Manager, SupportX

SeatGeek · New York, New York

Software Engineering United States Posted Apr 30, 2026

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The SupportX team is dedicated to building the future of fan support. We treat support as a product, owning the full end-to-end experience- from AI-powered chat and voice interactions to agent tooling, self-service deflection, and integrations with SeatGeek's order management, fulfillment and financial systems.

We are in the process of building new foundations which will boost fan outcomes driven by our AI support agent, increase self-service rates, reduce contact volumes, and empower our human experts to deliver highly effective white-glove service. As manager, you’ll be the technical leader of this effort, guiding the team as we define, build and optimize a support experience for fans that is truly best-in-class. Your role will be critical in shaping the team’s roadmap, enhancing fan outcomes and driving faster, more efficient support workflows.

What you'll do

Manage a team of Backend, Frontend and applied AI and automation engineers
Own the technical vision for SeatGeek’s core support tools (both custom + Saas) and integrations
Rapidly build and iterate tools to boost fan experience, and maintain a high standard of operational excellence across the platform
Perform code and architecture reviews, and provide technical and design feedback to the team
Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports
Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals
Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team
At times, roll up your sleeves to deliver features and iterate across the platform
Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization
Play an active role in our recruiting process, helping us grow our engineering team in any way you can

What you have

5+ years as an engineer in a role that was mostly about writing code
2+ years of experience as an engineering manager of productive, motivated teams
Proven track record leading teams to ship industry-leading UX that meaningfully elevates high-stakes customer experiences
Preferred if you've contributed to end-to-end customer support experience software at a marketplace product organization
You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results
You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work
You're comfortable operating without a playbook — defining the architecture, the team's ways of working, and the roadmap simultaneously
You're able to break down complex technical concepts and explain them clearly to non-technical audiences, accurately representing the team's work to a wide range of stakeholders
Knowledge of the technology industry and customer support tools + workflows to help your team make good tooling and framework decisions to set them up for success
You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross functional partners in product, design, engineering and leadership
You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following:
Custom tools to increase support agent efficiency and create delightful fan outcomes
AI agent optimization - building the tools, methods, workflows of an empowered + effective customer service agent

Our stack

Experience with every technology listed isn’t expected, we’ve included them for transparency. What matters most to us is your core engineering skills and ability to learn, not deep expertise in any one tool or language.

Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
Streaming & workflows: Kafka, Flink, Airflow, Temporal
Saas: Workato, Customer Support / Help Center tools (Zendesk, Sierra)
AI Tooling: Claude Code, Codex, LLMs

Perks

Equity stake
Discretionary annual bonus
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Eligible for the SG discretionary annual bonus based on individual and company performance
Up to 16 weeks of fully-paid family leave
401(k) matching
Student loan matching program
Health, vision, dental, and life insurance
Up to $25k towards family building, reproductive health services and Gender-affirming care
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$120 per month to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $171,000-$248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.

To review our candidate privacy notice, click here.

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Sr. Manager, Product Management

PitchBook Data · New York, New York, United States

Product Seattle Posted Apr 30, 2026

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!

The Navigator team sits within PitchBook's product organization and is the primary driver of the company's Integrated AI Platform strategy. The team is building the foundational experience layer through which all AI-native workflows will be delivered: a persistent workspace, an agent routing engine, and a growing suite of workflow agents that serve sourcing, portfolio, and research use cases.

We are seeking a product management leader to lead strategy, execution, and the team responsible for Navigator, PitchBook's AI platform experience. This leader owns the product strategy and roadmap — including the conversational interface, agent routing architecture, persistent workspace, and the specialist agents that serve user workflows end to end. You will manage and develop a team of product managers, partner closely with Engineering, Design, Data Science, and Commercial teams, and serve as a key voice in PitchBook's broader AI strategy. This role requires a rare combination of AI product intuition, private markets domain knowledge, and the leadership presence to drive a high-velocity, high-stakes initiative across a large cross-functional organization.

Primary Job Responsibilities:

Own Navigator product strategy and vision. Define and communicate a compelling multi-quarter vision and roadmap for Navigator's agentic platform — including the conversational interface and various workflow agents
Lead and grow a high-performing Product Management team. Hire, mentor, and manage a team of product managers, fostering a culture of customer empathy, data-driven decision-making, and continuous improvement. Evaluate Product Manager quality and develop role expectations as the team scales
Drive delivery of complex and cross-functional roadmaps. Partner with Engineering, AI/ML, Design, and Data leaders to execute against roadmap commitments with speed and quality. Remove blockers, manage dependencies, and maintain clarity and momentum across a large and distributed team
Define and measure business outcomes. Own clear success metrics for Navigator engagement, retention, and competitive differentiation. Build and interpret performance dashboards, validate impact post-launch, and continuously improve prioritization based on evidence
Shape PitchBook's AI product narrative. Act as a subject matter expert and internal thought leader for Navigator and agentic AI product strategy. Represent Navigator's direction to across internal and external stakeholders with clarity and conviction
Drive cross-functional alignment and stakeholder management. Build strong relationships with Commercial, Customer Success, Engineering, and Data leadership. Proactively communicate priorities, manage trade-offs, and maintain trust across a broad set of senior stakeholders
Contribute to team culture and organizational health. Support the vision and values of the company through role modeling, encouraging desired behaviors, and participating in hiring, onboarding, and team-building efforts
Support the vision and values of the company through role modeling and encouraging desired behaviors
Participate in various company initiatives and projects as requested

Skills and Qualifications:

Bachelor’s degree with strong academic performance in Computer Science, Math, Statistics, Finance, Accounting, or related field
8+ years of product management experience within SaaS, enterprise, or cloud-based solutions
4+ years managing or mentoring product managers
Strong fluency with data: ability to build dashboards, interpret behavioral analytics, define success metrics, and validate product impact (e.g., Mixpanel, Snowflake, or equivalent)
Proven ability to define and communicate compelling product vision and roadmaps across multi-quarter and multi-team initiatives
Excellent communication and narrative skills with the ability to craft and deliver clear, compelling presentations to executive leadership, commercial partners, and engineering teams alike
Experience leading and developing Product Management teams in fast-paced and high-ambiguity product environments
Proficiency with the Microsoft Office suite and modern product/collaboration tooling (Jira, Confluence, Figma, etc.)
Demonstrated track record delivering AI/ML or conversational AI products in B2B SaaS environment
Understanding of agentic AI system architectures — including LLM orchestration, retrieval-augmented generation, and multi-agent patterns — sufficient to make sound technical trade-offs and credibly partner with engineering leadership
Passionate about or experienced in private capital markets — including venture capital, private equity, M&A, or related financial services — with an understanding of how dealmakers source, diligence, and monitor investments
Experience influencing senior leadership through data-driven insights
Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health

Comprehensive health benefits
Additional medical wellness incentives
STD, LTD, AD&D, and life insurance

Emotional Health

Paid sabbatical program after four years
Paid family and paternity leave
Annual educational stipend
Ability to apply for tuition reimbursement
CFA exam stipend
Robust training programs on industry and soft skills
Employee assistance program
Generous allotment of vacation days, sick days, and volunteer days

Social Health

Matching gifts program
Employee resource groups
Subsidized emergency childcare
Dependent Care FSA
Company-wide events
Employee referral bonus program
Quarterly team building events

Financial Health

401k match
Shared ownership employee stock program
Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

Annual base salary: $211,000-$240,000
Target annual bonus percentage: 15%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

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Lead Product Manager – Marketing Agents MCP

FanDuel · Atlanta