Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Access Control position will maintain the safety of all employees, guests and clients at Deluxx Fluxx events within Webster Hall through constant patrol, observation and documentation. This position will be first point of contact for all security related issues and will control the diffusion of incidents at the event. The Security Officer will also assist with customer service requests.

Essential Functions

• Monitor assigned area of venue on foot. Observe, report, and control ongoing activity keeping track of unusual occurrences.  Assist with the ejection or control of unruly, disruptive, intoxicated guests. 
• Monitor entry and access point for the venue.  Ensure all guests and employees have appropriate access to be in each specific area. 
• Escort artists, VIPs, guests and employees to protect and prevent unwanted attention, disruption, incident or injury. 
• Respond immediately to fire control center to locate, acknowledge and silence alarm.  Check signal area, report and reset alarm.  Enact fire safety/evacuations when necessary. 
• Respond, observe and document all medical situations and request EMT/medical personnel.  Assist with minor first aid situations.  Coordinate transportation for friends and family of afflicted when necessary. 
• Assist with all customer service needs before, during and after each show, including: directions, instructions, information, escorts and medical. 
• Screen and confirm all employees, vendors, delivery personnel, guests and artists entering venue to ensure appropriate access.  Review and verity documentation to ensure validity. 
• Log all activity, movement and repairs in appropriate log ensuring all incidents are accurately documented.   

Required Qualifications

• A minimum education level of: High School Diploma or its equivalency  
• 1 – 2 years of related work experience 
• Strong interpersonal, verbal and written communication skills. 
• Expert organizational, leadership and time management skills.   
• Ability to qualify and be issued a security officer license. 
• Ability to obtain and maintain a Guard Card 
• CPR and AED certification  
• Knowledge of rules and regulations with good understanding of right and wrong 
• Must be able to stand for long periods of time  
• Must be able to work long hours including nights, weekends and some holidays 
• Knowledge of music industry and live events preferred 

Payscale: $36.05

Bonus: This position is Not eligible for a bonus under the current bonus plan requirements.

Benefits: Part-time: This position may be eligible for benefits (ACA qualification).

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

We are currently looking to hire an Protective Security Specialist to join our team embedded with our client in New York City, New York!

***This position requires working onsite with our client in New York City, New York. 

This is a full-time position that will be providing executive protection and secure driving services, as required. Regular shifts will be four days on, three days off, working 8-9 hour shifts, or as required by the client. This role may require regular overtime, day, evening, and night driving, including occasional coverage of weekends and holidays, as necessary.

JOB DESCRIPTION

The Protective Security Specialist provides safe, discreet, and professional transportation while delivering unobtrusive, low-profile protective services to ensure the client’s safety and well-being during daily activities, events, and travel. This role is on-site in and around New York City, NY, with occasional travel throughout the United States. This role is responsible for advance planning, route and site assessments, threat identification, and proactive risk-mitigation strategies, as well as maintaining vehicle readiness and servicing requirements. The Protective Security Specialist works closely with the client, guests, security teams, internal partners, and external stakeholders to ensure punctual, secure, and best-in-class transportation and protective support.

RESPONSIBILITIES

• Provide a “white-glove” secure driving service as the personal driver for the client and guests
• Safeguards Principal and guests from all forms of security and safety hazards, ensuring the safety and security of passengers during transit and activities
• Coordinates logistics and plans details relating to the client or guest’s physical location, including movements in, out and around site while preparing for emergencies and other contingencies
• Operates vehicle in safe and comfortable manner
• Develops and executes operation plans, route planning, and advance work, preparing routes in advance, including alternate routes
• Conducts vehicle checks for cleanliness, functionality, and fuel level
• Identifies threats and intervenes along route when appropriate
• Works with home office staff and security teams to ensure a coordinated pick-up/drop-off routine
• Identify, track, log, and coordinate vehicle fleet maintenance requirements 
• Develop and implement internal processes and procedures
• Maintain excellent rapport and open lines of communication regarding client needs,  requests for support, service issues, and deliverables
• Proactively communicate with the client regarding identified delays or other route issues

PHYSICAL DEMANDS

• This job requires an appropriate level of physical fitness to periodically perform physically demanding activities
• This job may require walking for extended distances in a variety of environmental conditions
• This job may require the ability to lift and transport heavy items for short distances

REQUIRED QUALIFICATIONS

• 2+ years of equivalent or relevant security industry experience
• Operational experience driving high-profile executives or high net-worth passengers
• Current driver’s license with flawless driving record
• Operational experience in similar physical security roles, 
• Operational experience with residential security teams, executive protection details, and/or high-profile corporate security teams 
• Exceptional communication and interpersonal skills
• Emotional intelligence and a customer focused approach 
• A successful track record operating within a high-touch, customer service environment 
• Ability to adapt quickly to fast paced environments with changing circumstances, direction, and strategy
• Ability to remain calm under stressful conditions
• High ethical standards with proven ability to handle highly confidential and sensitive information, excellent judgment, discretion, and diplomacy
• Excellent written and verbal communication skills
• Valid New York Guard Card
• Red Cross CPR certification

PREFERRED QUALIFICATIONS

• HR 218 LEOSA Qualified
• NYC CCW/Armed Guard Card
• Experience providing executive protection and secure driving to high-net worth client/family offices
• Experience providing protective services to families/young children 
• Defensive Driving and/or Emergency Vehicle Operator Course Certifications
• Executive Protection and/or Tactical training
• Advanced medical training (EMT, WEMT, WFR, TCCC/TECC)

ADDITIONAL QUALIFICATIONS

This role is performed at a client site that requires certain vaccinations, which may include:

• Flu vaccine (seasonal)
• MMR (measles, mumps, rubella)
• Tdap (to reduce the risk of pertussis/whooping cough)
• COVID vaccine (current recommended schedule)
• RSV vaccine (if eligible)

Compliance may be required for site access. Reasonable accommodations will be considered in accordance with applicable law.

COMPENSATION & BENEFITS

• The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents.
• Concentric also offers an HSA employer contribution
• Medical FSA
• Employer-paid insurance: life, STD, LTD, and AD&D 
• 401 (k) including employer match 
• 11 paid holidays 
• Paid leave (vacation, sick, parental)
• Annual Health & Wellness Benefit
• Pet Insurance
• National discount employee program
• Employee Assistance Program for personal needs
• Credentity Protection - Eclipse Digital Protection by Concentric
• Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate.
• Dedicated Security and Intelligence Training Programs for Professional Development
• Coaching and Mentoring Opportunities