We’re looking for a Customer Experience Manager to join Good Chop’s dynamic Operations team. This person will play a pivotal role in managing Good Chop’s end to end customer care experience, ensuring all of our customers receive exceptional service every time they interact with a customer care agent. This person will balance customer centricity with operational rigor, continuously identifying and implementing opportunities to improve the customer experience across teams. 

You will … 

• Develop and own our CX strategy: Transform customer care from a reactive support function to a proactive experience driver, measurably building loyalty and revenue.
• Supervise Customer Care agents: Manage our team of customer care agents, including: monitoring their performance and compliance, conducting quality assurance (QA) audits, updating and designing SOPs, and implementing changes that will result in stronger performance and a better customer experience.    
• Manage learning & development: Ensure our agents are equipped with the best and most up to date content and training materials to provide best in class customer service.
• Own performance management: Own and analyze key performance metrics (NPS, Customer Satisfaction, Customer Effort, Cancellation Rate, Avg Order Rate, QA scores) to continuously improve service quality and operational efficiency.
• Gather the voice of the customer: Build robust feedback loops to ensure the customer's voice informs and inspires product, marketing, and operational decisions company-wide.
• Provide cross-functional leadership: Establish effective escalation paths and build processes that enable cross-functional teams to resolve issues quickly, confidently, and with empathy.
• Innovate & automate: Strategically identify and implement automation where it enhances the customer experience, while preserving human touchpoints where they matter most.
• Be our customer’s advocate: Champion initiatives to delight our customers, using thoughtful problem-solving to identify high-impact opportunities and go above and beyond for customers.

You are… 

• Customer-obsessed: Committed to creating a five-star customer experience and delivering a product that is second to none
• A clear communicator: With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Analytical: Data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Strategic: You recognize and resolve situations that are ambiguous or challenging, and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking of contingency plans
• Self-starter: Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan, and executing flawlessly 

You have… 

• 5+ years of experience managing customer experience / support teams, ideally at another DTC consumer business
• Advanced Excel skills and comfort with data analysis; experience with SQL or Tableau is a plus
• Strong analytical and project management skills with a bias toward action
• BA/BS in fields such as Business, Communications, Marketing, English, or a related field 

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

HelloFresh is seeking a  weekend senior produce  procurement buyer to work directly with the operations manager to ensure food buying across the organization is tracked and managed efficiently. This position is Full-Time covering a Friday - Monday  schedule (4 x 10 hour days).

The procurement team collaborates closely with all distribution centers to guarantee timely and accurate shipment of every box. There is a large group on the procurement team dedicated to making this goal achievable. Procurement is divided into various commodity categories, with this role being a part of the produce team. Other commodity groups encompass grocery, dairy, market, protein, and packaging. In support of this effort, procurement provides assistance to distribution centers seven days a week. While most orders are delivered on weekdays, due to the perishable nature of food, we require assistance in procuring ingredients during weekends as well. This is where you come in! 

You will … 

• This is a weekend role. You will be responsible for the following activities on a Friday - Monday (Weekend 4 x 10s) Schedule.
• Own purchasing and inventory management activities for a variety of food or packaging Stock Keeping Units (SKUs), ensuring the right product is at the right place at the right time while considering cost targets, contracted suppliers, quantity needed and logistical parameters.
• Manage key weekly operations processes including placing POs, tracking freight, managing production issues, paying invoices, analyzing data and managing inventory and capacity levels.
• Collaborate and own relationships with various HelloFresh distribution centers, warehouse locations, and suppliers to ensure timely deliveries and inventories match demand requirements to guarantee punctual deliveries and maintain inventory levels that align with production schedule. When needed, holding suppliers accountable to on-time delivery and excellent quality.
• Collaborate closely with HelloFresh distribution centers and suppliers. Resolve any unforeseen problems with suppliers relating to operations, purchasing or quality/performance quickly and professionally.
• Lead and facilitate team meetings with the warehouse and procurement teams to ensure their readiness for success each weekend.
• Drive and project manage cross-functional continuous improvement initiatives by recommending and testing new processes and implementing positive change.
• Work with a team of internal high-achievers to continue building, growing, and improving on our offsite production capabilities.
• Support your teammates to ensure that no boxes are missed and no ingredients are subbed due to procurement issues.
• Note: At HelloFresh we believe in-person connections are a key component of our culture. Our teams are expected to be in office a portion of the month, exact % is subject to change.

You are… 

• Passionate about food and produce!
• Independent and autonomous, able to  navigate through the workday, escalating where needed
• A leader and a team player, able to delegate and assign tasks to support the team with clarity, organization, and efficiency.
• Proactive, able to identify and addressing issues as they arise
• Customer-centric and resourceful willing to do get creative to satisfy customer needs
• Organized  and adaptable with proven ability to prioritize, work under pressure, and meet time sensitive deadlines you thrive in a fast-paced, high-change and dynamic work environment
• Detail-oriented and Data driven- curious about what insights can be derived from data and 

You have… (no more than 6 concise bullets and make sure these are absolute requirements of the day-to-day role)

• A Bachelor’s degree is required
• 3-5 years of procurement and/or sourcing experience
• Strong working knowledge of Microsoft Office Suite, specifically MS Excel

You’ll get… (do not edit this list)

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

We are seeking an experienced sourcing manager to join our Packaging Strategic Procurement team!

In this role, you will be responsible for developing and executing sourcing strategies to improve our cost structure, the quality of our products, the reliability of our supply chain, and will play a leading role in supporting innovation through new product development. You will have key responsibilities over SKU ideation and onboarding, vendor selection and relationships, price negotiations and contract management, budgetary planning and continuously improving our end-to-end sourcing process. 

In this role, you will help drive the strategy and framework for how the business interacts with its supplier base and have a direct stake in affecting bottom line profitability.

You will...

• Take full ownership of assigned categories to develop and optimize our supply network. 
• Refine and implement a sourcing and supply chain strategy for a selection of categories that optimizes process, reduces risk, and improves our cost structure
• Build and maintain a strong supplier base that align with our company values; own relationships with our strategic suppliers, including performance management and innovation activities
• Manage cost savings initiatives through our strategic sourcing process to ensure that we hit our targeted budget
• Leverage large internal datasets and industry benchmarks (including market, supplier, and SKU analysis) to drive continuous improvement, identify opportunities for cost reduction, and identify/implement best practices
• Develop a culture of continuous improvement, both internally and externally through data-driven reporting and effective project management to identify and drive opportunities for quality improvement and implement best practices
• Onboard new vendors and new SKUs to drive cost savings and improve customer experience 
• Proactively manage quality specifications and potential issues that might impact ingredient standards
• Work with the Procurement Operations Team to set  execution plans and develop best practices for tracking contract compliance by our vendors 

You are…

• Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
• Intellectually curious – You have an insatiable desire to understand how and why things work, identify data-driven insights, and consistently challenge the status quo
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work
• A self-starter – You are highly motivated and passionate. You’re eager to take on new projects without knowing exactly what you will uncover
• Agile – You thrive in fast-paced and dynamic environments and are comfortable working autonomously
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
• An excellent communicator – You can explain complex (often technical) information to a variety of audiences
• Collaborative - You are prepared to work collaboratively across many different HelloFresh teams and functions
• A project manager - You have exceptional project and people management skills

You have...

• 3-5 years of relevant experience working with relevant industries in supply chain operations and strategic sourcing functions; or working in operations strategy focused management consulting 
• 3+ years of packaging sourcing experience preferred
• Undergraduate degree preferred or equivalent relevant experience
• Fluent in Microsoft Office applications (especially Excel and Powerpoint) and Google Suite applications (especially Google sheets)
• Experience successfully leading large initiatives and sourcing events through strategic sourcing processes

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Reporting to the Head of Global Indirect Procurement Operations & Excellence, the Indirect Procurement Center of Excellence (CoE) lead is responsible for defining and executing the vision, structure, and operating model for the CoE, enabling procurement excellence globally. This role drives best-in-class policies, tools, processes, and governance frameworks across all indirect categories, while advancing digital transformation, responsible sourcing, and enterprise-wide value creation.

The ideal candidate is a strategic leader with deep procurement expertise, a proven ability to influence stakeholders, and a strong track record of building high-performing teams and sustainable operating models.

Key Responsibilities

Strategy & Leadership

• Partner with leadership to contribute to the long-term vision and execute the operating strategy for the Indirect Procurement CoE, aligned with overall business objectives.
• Define global procurement goals, including cost optimization, risk mitigation, innovation enablement, and supplier ESG.
• Establish and maintain global procurement policies, standards, and operating models; ensure consistent policy adherence.
• Mentor and develop a global team of procurement professionals and support capability building across the enterprise.
• Build governance models and forums to manage key procurement decisions, issue resolution, and stakeholder engagement.

Source-to-Contract & Category Management

• Own the global Source-to-Contract (S2C) process, from strategic sourcing and negotiation to contract execution and management.
• Develop and manage frameworks to support cross-functional supplier collaboration, innovation pipelines, and supplier-enabled value.
• Enable the development of global and regional category management strategies through standardized toolkits, market intelligence, and negotiation frameworks.

Supplier Relationship & Risk Management

• Develop and manage comprehensive Supplier Relationship Management (SRM) frameworks, including supplier segmentation, performance management, and governance.
• Build frameworks to support cross-functional supplier collaboration and innovation pipelines.
• Build and maintain robust supply risk management frameworks for supplier compliance, financial health, operational dependency, and geopolitical risk.
• Partner with Legal, Compliance, and Finance teams to ensure adherence to regulatory standards and internal controls.

Responsible Procurement & ESG

• Lead the development and execution of the ESG and Responsible Sourcing strategy for Indirect Procurement across EU, NA and ANZ.
• Ensure alignment with enterprise sustainability goals including emissions, circularity, ethical sourcing, and diversity.
• Support internal and external audits; lead remediation of procurement-related findings.

Systems, Reporting & Analytics

• Act as the global business owner for (indirect) procurement technology, ensuring that systems and tools enable strategic objectives.
• Represent Indirect Procurement in the company-wide digital transformation program through the strategic implementation of automation and predictive analytics.
• Define and implement comprehensive performance management frameworks, KPIs, and dashboards to drive data-driven decision-making.
• Own procurement master data governance, including the cleansing, structuring, and ongoing maintenance of supplier data for accurate reporting.
• Have basic SQL knowledge to query e.g. Snowflake

Change Management & Stakeholder Alignment

• Serve as a change agent to drive adoption of procurement processes, policies, and systems across the organization.
• Collaborate with senior stakeholders across HR, IT, Finance, Legal, and Operations to embed procurement into enterprise workflows.
• Build strong internal relationships to position procurement as a strategic business partner.

Capability Building & Talent Development

• Develop and deploy a global procurement training and certification curriculum focused on category management, sourcing, and risk management.
• Build career paths, succession plans, and skill matrices to grow procurement talent within the function.
• Promote knowledge sharing and continuous improvement across regions and categories.

Qualifications

• Bachelor's degree in Business, Supply Chain Management, or related field; MBA or professional certification (e.g., C.P.M., CPSM) preferred.
• 7+ years of progressive experience in procurement, with a focus on indirect spend, preferably in food, CPG, or manufacturing sectors.
• Proven experience leading a global or regional Center of Excellence or Procurement Transformation function.
• Demonstrated experience in strategic sourcing, category management, supplier relationship management, and risk management.
• Deep understanding of procurement systems, processes, and digital tools 
• Strong leadership, communication, and influencing skills with the ability to engage executive stakeholders and global teams.
• Track record of building high-performing teams and driving cultural and operational change.

Preferred Experience

• Experience in a global or matrixed organization within the food & beverage, CPG, or manufacturing sector.

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

The role

At HelloFresh, our mission is to change the way people eat - forever. From our 2011 founding in Europe’s vibrant tech hub Berlin, we’ve become the global market leader in the meal kit sector and inspire millions of energised home cooks across the globe every week.

Our operation planning team, located in Berlin and New York, is critical to what we do. From operation and supply chain optimization to forecasting, we work on challenging problems and have a high output of building and releasing features and engines that make our business thrive and deliver real financial impact.

As an Applied Scientist in Operations Researcher (OR), you will work together with a global, cross-functional team that is transforming supply chain management, from menu planning and procurement to production and logistics. In this role, you will play a vital part in enhancing and expanding our algorithmic planning capabilities. Your contributions will directly impact the efficiency and performance of our business operations.

What you’ll do

• Design, implement and evolve optimization models and decision-support tools for high-impact planning problems in the supply chain (e.g. assortment/menu structure, capacity, sourcing, fulfillment and network trade-offs, priorities will follow business needs).
• Drive adoption of globally developed optimization capabilities: localize assumptions, validate outputs against operational reality and coordinate staged roll-outs with stakeholders and engineering.
• Partner with engineering to productionize solvers, services and workflows; ensure ownership, runbooks, and monitoring are clear after launch.
• Build and maintain data pipelines and, where useful, dashboards so inputs, outputs, and KPIs stay transparent and we can iterate with measurable feedback.
• Spot gaps early: translate messy reality into robust, data-backed formulations and pragmatic solutions that hold up at scale.
• Collaborate across product, engineering, data, and commercial teams; represent the US planning perspective in global OR discussions so shared roadmaps stay fit for purpose.
• Champion a shared, optimization-aware, data-driven way of planning — without losing sight of simplicity and trust from business users.

What you’ll bring

• Master’s or PhD in Operations Research, Mathematics, Industrial Engineering, Management Science, or a closely related field.
• Deep knowledge of mathematical optimization and core OR methods (e.g. mixed-integer programming, decomposition and sound use of heuristics where appropriate).
• Hands-on experience with industrial solvers such as Gurobi, CPLEX, or comparable (commercial or open-source).
• Senior-level track record: Either 5+ years of relevant professional experience applying OR/optimization in industry, or a PhD plus 3+ years of post-PhD applied work, demonstrating shipped models or tools and clear ownership of outcomes.
• Strong Python and SQL for modelling, experimentation, and working with large operational datasets; familiarity with BI tools (e.g. Tableau) is a plus.
• Excellent written and verbal communication; you can explain trade-offs, build trust, and align priorities across levels.
• Autonomy and judgment: you prioritise under ambiguity, run several meaningful threads in parallel, and keep quality high as scope grows.

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

We are hiring a Coordinator, Affiliate Marketing to join our Growth Marketing team. In this role, you will support the operations and business development of our Affiliate Marketing programs across the US and Canada for HelloFresh, Factor, Green Chef, EveryPlate, and Chefs Plate.

You will play a key role in managing partner relationships, optimizing performance, and driving new partner acquisition to expand our affiliate programs. You will support day-to-day program operations, ensure compliance, and facilitate seamless communication with partners and internal stakeholders to drive efficient execution and growth.

You will ...

• Support affiliate program operations by pulling reporting, managing audits, updating partner links, managing asset sharing, and overseeing creative approvals.
• Assist in campaign management by maintaining accurate partner details, updating creative assets, ensuring proper tracking and deployment of promotions, managing budgets and partner payouts, and coordinating placement bookings.
• Ensure quality assurance (QA) and compliance by verifying partner content, promotions, and tracking links while troubleshooting issues and escalating concerns as needed.
• Drive new partner development by managing onboarding and tracking setup.
• Troubleshoot and proactively solve issues as they arise with partners, leading with a solution oriented approach 
• Identify opportunities to leverage AI and automation tools to streamline recurring tasks, enhancing overall team productivity and operational scale.
• Manage quarterly bookings with some partners, addressing partner concerns and ensuring agreements are finalized promptly.

You are...

• Eager to learn and grow your operational and marketing expertise
• Organized – Organizational skills, project management skills and ability to multi-task in a fast paced environment are the foundation of everything you do.
• Creative— Challenge conventional methods and open to new ideas.
• Driven for Results— Push projects to completion with a sense of urgency.
• Strong Communicator - Can communicate complex ideas in simple clear ways both in writing and verbally

At a minimum, you have...

• Bachelor’s degree in Business, Marketing, or a related field.
• 1 - 2 years of experience in e-commerce, online / performance marketing / affiliate marketing, partnership management, or operational roles
• Excellent communication skills with a sharp attention to detail and organization
• Proficiency in the Microsoft Office Suite, Google platforms
• A team player and eager to be part of a rapidly growing company in a competitive vertical 

You’ll get…

• Competitive Salary & 401k company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy
• $0 monthly premium and other flexible health plans effective first day of employment
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Snacks, cold brew on tap & monthly catered lunches
• Company sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company  

We are hiring a Sr. Associate Affiliate Marketing to join our Growth Marketing team. In this role, you will support the Strategy and Operations of the Affiliate Marketing programs for HelloFresh, Factor, Green Chef, and Everyplate. Your goal will be to manage & optimize existing relationships as well as recruit and develop  new partners that will drive high-quality traffic that accelerates profitable revenue growth. You will also develop & execute efficient communication with partners & stakeholders as well as managing account operations.

You will ...

• Work closely with the GM Teams, assisting in management of all partnerships  to successfully drive profitable growth for the HelloFresh group (multiple brands).
• Support and manage the day-to-day operations of multiple active partners including managing content & messaging updates, deployment of creative assets and tracking links, etc. while ensuring program details are accurate and up to date 
• Use a Data Driven approach to account management, closely monitoring brand and partner performance using various internal and external dashboards. Analyze data to find opportunities, trends and escalate any potential red flags. Track campaign and channel performance, identify key campaign learnings and quantifiable business opportunities to improve existing campaigns
• Identify, recruit and activate new publishers who can provide additional reach.  Optimize existing relationships to drive high-quality traffic that accelerates revenue growth 
• Develop relationships with current and new affiliate partners at the appropriate level via email and on calls. Act as key point of contact with external partners and vendors, establishing and maintaining these relationships on behalf of HelloFresh
• Responds to affiliates' inquiries, troubleshoots issues and engages affiliates with the goal to activate or optimize relationships.

You are...

• Eager to learn and grow your marketing expertise
• Organized – Organizational skills, project management skills and ability to multi-task in a fast paced environment are the foundation of everything you do.
• Creative— Challenge conventional methods and open to new ideas.
• Driven for Results— Push projects to completion with a sense of urgency.
• Data Driven - Are comfortable analyzing large chunks of data and use them in decision making
• Strong Communicator - Can communicate complex ideas in simple clear ways both in writing and verbally

At a minimum, you have...

• Bachelor’s degree in Business, Marketing, or a related field.
• 2 - 4 years of experience in e-commerce, online / performance marketing / affiliate marketing or partnership management
• Excellent communication skills with a sharp attention to detail and organization
• Proficiency in the Microsoft Office Suite, Google platforms
• Experience working in affiliate marketing platforms preferred (ex: impact).
• Experience with marketing analytics tools (Tableau) and knowledge of key marketing metrics (ex: CAC, CLV, PPC, CPA, and CPM, etc.) 
• A team player and eager to be part of a rapidly growing company in a competitive vertical 

You'll get...

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

We are hiring a Sr. Associate Affiliate Marketing to join our Growth Marketing team. In this role, you will support the Strategy and Operations of the Affiliate Marketing programs for HelloFresh, Factor, Green Chef, and Everyplate. Your goal will be to manage & optimize existing relationships as well as recruit and develop  new partners that will drive high-quality traffic that accelerates profitable revenue growth. You will also develop & execute efficient communication with partners & stakeholders as well as managing account operations.

You will ...

• Work closely with the GM Teams, assisting in management of all partnerships  to successfully drive profitable growth for the HelloFresh group (multiple brands).
• Support and manage the day-to-day operations of multiple active partners including managing content & messaging updates, deployment of creative assets and tracking links, etc. while ensuring program details are accurate and up to date 
• Use a Data Driven approach to account management, closely monitoring brand and partner performance using various internal and external dashboards. Analyze data to find opportunities, trends and escalate any potential red flags. Track campaign and channel performance, identify key campaign learnings and quantifiable business opportunities to improve existing campaigns
• Identify, recruit and activate new publishers who can provide additional reach.  Optimize existing relationships to drive high-quality traffic that accelerates revenue growth 
• Develop relationships with current and new affiliate partners at the appropriate level via email and on calls. Act as key point of contact with external partners and vendors, establishing and maintaining these relationships on behalf of HelloFresh
• Responds to affiliates' inquiries, troubleshoots issues and engages affiliates with the goal to activate or optimize relationships.

You are...

• Eager to learn and grow your marketing expertise
• Organized – Organizational skills, project management skills and ability to multi-task in a fast paced environment are the foundation of everything you do.
• Creative— Challenge conventional methods and open to new ideas.
• Driven for Results— Push projects to completion with a sense of urgency.
• Data Driven - Are comfortable analyzing large chunks of data and use them in decision making
• Strong Communicator - Can communicate complex ideas in simple clear ways both in writing and verbally

At a minimum, you have...

• Bachelor’s degree in Business, Marketing, or a related field.
• 2 - 4 years of experience in e-commerce, online / performance marketing / affiliate marketing or partnership management
• Excellent communication skills with a sharp attention to detail and organization
• Proficiency in the Microsoft Office Suite, Google platforms
• Experience working in affiliate marketing platforms preferred (ex: impact).
• Experience with marketing analytics tools (Tableau) and knowledge of key marketing metrics (ex: CAC, CLV, PPC, CPA, and CPM, etc.) 
• A team player and eager to be part of a rapidly growing company in a competitive vertical 

You’ll get…

• Competitive Salary & 401k company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy
• $0 monthly premium and other flexible health plans effective first day of employment
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Snacks, cold brew on tap & monthly catered lunches
• Company sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company  

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Join our team in a high-impact, execution-first position best suited for an individual contributor who operates at the top of the Paid Search field.

As Manager, Paid Search, you will own the day-to-day performance, optimization, and scaling of Paid Search campaigns in the U.S. market across brands such as HelloFresh, EveryPlate, and Green Chef. You will operate within a global, matrixed organization, where strategy, tooling, and frameworks are centrally defined—but success is determined by the quality and rigor of local execution.

Reporting to the Director, Paid Search, you will be responsible for translating global direction into flawless execution, uncovering performance opportunities through deep analysis, and continuously pushing efficiency and scale.

This role is designed for operators who are obsessed with performance, comfortable in complexity, and capable of independently driving results at scale.

You will...

• Own US Paid Search Execution: Take full ownership of daily campaign execution and optimization across Google Ads and Microsoft Ads (Search, Shopping, Performance Max, emerging AI formats)
• Operate at Granular Level: Go far beyond aggregate metrics—de-average performance to identify opportunities across keywords, queries, devices, audiences, geos, landing pages, offers, and ad copy
• Drive Daily Performance Impact: Make continuous, high-quality optimizations across bidding, budgets, structure, and creative to improve CAC, CVR, ROAS, and LTV
• Translate Strategy into Results: Execute against globally defined strategies and frameworks, ensuring best-in-class implementation in the U.S. market
• Deep Analytical Ownership: Independently build and manipulate datasets (Excel, Google Sheets, tableau, internal tools) to perform deep-dive analyses, cohort breakdowns, and scenario modeling
• Identify and Scale Opportunities: Proactively surface growth and efficiency levers, and rapidly translate them into actionable changes
• Testing & Experimentation: Run and analyze rigorous A/B tests (bidding, creatives, landing pages, offers), with a clear focus on scalable impact
• Leverage Automation: Use scripts, automation tools, and platform capabilities to increase efficiency, reduce manual work, and scale high-performing campaigns
• Performance Reporting: Own performance narratives for the U.S. market, delivering clear, data-backed insights in weekly and monthly reviews
• Collaborate in a Matrix: Work closely with global and cross-functional teams (BI, CRM, Creative, Product), while maintaining strong ownership of local execution

You are…

• Proficient in hands-on paid search campaign management (Google ads and Bing ads in text search, PMAX, Shopping, and AI Max)
• Familiar with performance marketing metrics (CPC, CVR, CTR, CAC, LTV) and the ability to use data to drive daily performance optimizations.
• Strong quantitative and analytical skills, proficient in working with large data sets using Excel or Google Sheets.
• Highly analytical and capable of independently breaking down complex datasets into clear actions
• Detail-oriented, structured, and disciplined in campaign management able to find efficiencies and opportunities across multiple data sources
• Familiar with the fast-paced, demanding, and analytical environment
• A positive mindset towards challenges and new opportunities
• Able to navigate a global, matrixed organization without losing speed or ownership

You have…

• A bachelor’s degree with a strong academic record 
• 4-6+ years of experience in Paid Search, either from an agency or client-side role
• Proven track record of managing and optimizing large-scale, performance-driven accounts
• Knowledge of Paid Search bidding, targeting, and optimization.
• Experience working with performance marketing metrics and platform reporting.
• Strong analytical ability and problem-solving skills. Able to use data to optimize day-to-day performance.
• Strong organizational skills and project management ability
• Google Ads and Microsoft Ads (Search, Shopping, Performance Max) certified
• Advanced Excel / Google Sheets skills (you can build your own analyses from scratch)
• Experience working with large datasets and conducting granular performance deep-dives
• Strong command of performance metrics (CPC, CVR, CTR, CAC, LTV) and how to influence them
• Experience leveraging automation (scripts, tools, or platform features) to scale operations

You’ll get…

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Growth Manager, Factor Form

Location: This is a hybrid role to the NYC HelloFresh Headquarters

Factor Form is hiring a Growth Manager to serve as the operational engine behind our growth strategy, owning the execution layer that allows us to move faster, test more, and scale what works.

This is a high-context operator role built for someone who thrives at the intersection of marketing execution, data, and cross-channel strategy. Your time will be split between marketing operations and data. Managing channel operations, approving creative, building tracking infrastructure, and ensuring every active campaign is running cleanly across platforms. On the data side, building performance reports, refining LTV models, sizing opportunities, and translating insights into action.

This is not a passive coordinator role. It is a high-context execution role built for someone who can make fast, informed judgment calls, thrives in ambiguity, and understands that the details are where growth is won or lost.

You will report to the General Manager and work closely with the Head of Growth, agency partners, Product Marketing, and Tech.

You will…

Own the Marketing Operations Layer

• Manage channel setup and execution work including onboarding new platforms and tracking, attribution, creating discount codes, and maintaining UTM infrastructure
• Review and approve creative and messaging from agency partners daily, ensuring alignment with brand standards and active campaign strategy
• Coordinate influencer and affiliate product sampling logistics end-to-end
• Maintain landing pages, promotional flows, and campaign assets across active channels

Be the Analytical Backbone of Growth

• Own performance reporting that surfaces what's working quickly enough to act on it
• Maintain and refine LTV models across product segments to ensure CAC targets stay accurate as our channel mix evolves
• Identify highest-leverage growth opportunities across the funnel and translate them into clear, prioritized testing roadmaps
• Build dashboards and recurring reporting that drive decision-making across the team

Drive Experimentation & Execution

• Design, prioritize, and analyze A/B tests across lifecycle and on-site surfaces
• Ensure experiments are structured, measurable, and tied to revenue impact
• Maintain rigorous follow-through from insight → test → rollout → scale

Act as a Force Multiplier to the Head of Growth

• Own the operational layer so the Head of Growth can focus on strategy and channel expansion
• Bring structure and clarity to complex, fast-moving growth problems
• Improve cross-functional alignment and accountability across every initiative you touch

You are…

• Highly Analytical. You are deeply comfortable with cohort analysis, retention curves, CAC/LTV modeling, and subscription economics. You instinctively look for the root cause in the numbers.
• A Swiss-Army Knife Operator.  You can flex from building a financial model to QA’ing a lifecycle flow to writing a test brief. No task feels “below” you if it drives growth.
• Conscientious & Detail-Oriented. You sweat the details. You catch errors others miss. You follow through. You build systems that prevent chaos.
• Structured Thinker.  You bring order to ambiguity and create clarity in fast-moving environments.
• Low-Ego, High-Ownership. You care about winning as a team more than owning a lane.

At a minimum, you have…

• 3–6 years of experience in growth, lifecycle, strategy, analytics, or DTC operating roles
• Strong hands-on experience with cohort analysis and performance reporting
• Experience working in Shopify and Klaviyo
• Proven ability to drive measurable revenue impact
• Strong Excel / Google Sheets skills (SQL a plus)
• Excellent written and verbal communication skills
• BA/BS degree required

You’ll get…

• Competitive salary, 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

The Analyst will support business process management of business processes that are critical to the operation of the broader supply chain for the US Network Design team. Responsibilities include using data to optimize customer demand across our end-to-end logistics supply chain, unlocking significant cost reduction, increasing reliability, and improving our customer experience as we continue to scale. The Analyst will be tasked with identifying and driving continuous improvement opportunities, developing and monitoring the right metrics, and contributing to strategic projects while interacting with cross-functional partners. 

You will…

• Develop, improve, and maintain tools to support logistics network processes, serving as the owner for specific processes and own necessary database improvements that support decision making across key metrics
• Be the subject matter expert in all aspects of HelloFresh’s distribution & shipping network
• Measure the performance of the network processes through developing, tracking, and reporting on KPIs
• Support the development and optimization of processes to grow and scale the logistics network improving cost, quality, and scalability
• Prepare project plans, status and performance updates, continuous improvement opportunity evaluations, and other types of presentation materials, for various audiences
• Drive a customer-focused environment committed to delivering the highest quality product to our customers

You are...

• Data-driven – You can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making
• Strategic - You recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present solutions while thinking about contingency plans
• Agile – You thrive in fast-paced dynamic environments and are comfortable working autonomously
• An excellent communicator –You are able to communicate at all levels with clarity, poise, maturity, and precision both written and verbal
• A self-starter - You are comfortable working autonomously; you’re eager to take on new projects without knowing exactly what you will uncover
• Customer-focused - You aim to achieve a customer experience and product that is second to none

You have:

• Bachelor’s degree in Business Administration, Economics, Data Science, Computer Science, Information Systems, Accounting, Supply Chain major other relevant areas of study required
• 1-2 years of experience delivering analytical solutions to complex problems; executing processes and/or managing tools that drive/enable business activities required
• Excellent quantitative and analytical skills - able to gather, organize, analyze, visualize, and present data to enable decision-making
• Proficiency in spreadsheet applications such as Excel and Google Sheets, including data analysis, pivot tables, and complex formula development
• Fluency in SQL demonstrating the ability to adapt existing queries and develop new ones
• Basic understanding of Python and data visualization software (e.g. Tableau), with significant interest in further developing these skills
• Experience in project management and supply chain operations preferred

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

Retail Product Development Manager

This role is hybrid to; NYC, Chicago, IL or Boulder, CO HelloFresh Headquarters

In addition to our core direct-to-consumer business, Factor_ has more recently expanded into the retail channel, making our meals available for purchase at brick-and-mortar stores. We are seeking a strategic, data-driven, and highly collaborative Retail Product Development Manager to own Factor_’s Retail Prepared Meals and adjacent food and beverage categories to support growth in this channel. In this pivotal role, you will champion the end-to-end retail product lifecycle—from driving overarching category strategy and formulation management to leading packaging design and continuous portfolio optimization. Acting as the ultimate product expert and a crucial cross-functional linchpin, you will partner seamlessly with Sales, Operations, DTC Product, and Nutrition teams to bridge deep consumer insights with specific retailer needs. Your core objective is to engineer a winning, scalable retail portfolio that commands attention on the shelf, drives exceptional sales velocity for our partners, and builds enduring brand loyalty through relentless, customer-centric innovation.

Key Responsibilities:

• Retail Product Strategy - Develop a winning retail prepared meals range consisting of core year-round SKUs, seasonal skus and may include the development of exclusive retailer ranges. Identify opportunities for expansion into adjacent categories based on retailer needs, white space and consumer research, as well as products available in our portfolio or ripe for development.
• Portfolio Lifecycle Management - Evaluate existing meals, conduct sales performance reviews, leverage online ratings and commentary as well as market trends to optimize our product portfolio by retailer. 
• Formulation & Spec Management - Ensure the retail product range can consistently be offered to retail partners by planning for necessary formulation, ingredient, and packaging changes, owning the spec creation and management process. 
• Packaging Design - Own packaging design for retail products, ensuring alignment with the broader F_ brand and packaging creative guidelines, meeting retailer compliance standards and functionality and appeal on shelf. 
• Sales Support - Support sales and review meetings with retailers as the product expert, sharing performance insights, industry trends, and product strategy and development opportunities.
• Cross-Functional Management - Partner with key members of the product team to ensure a strong understanding of the DTC product strategy, dietary lifestyles, consumer insights, and product development opportunities with the new formats team. Additionally, partner with operations, nutrition, FSQA, sourcing, retail team members, etc. to ensure the successful management of our retail program.

You are…

• A problem solver - You are resourceful and scrappy and aren’t afraid to roll up your sleeves and figure it out. Where a process doesn’t exist, you’ll create one.  
• Curious & Passionate about Product - you are always looking to learn more about the industry, new products and ways we can delight our customers.
• Data-driven to the core and leverage data to make key business decisions. 
• Detail-oriented – You possess strong organizational skills and demonstrate a methodical approach to your work, documenting new processes.
• A project manager - You have excellent project management skills leading groups, as well as a demonstrated ability to meet deadlines and complete deliverables on time.
• A critical thinker – You use logic to identify opportunities, evaluate alternatives, and present critical information to solve complex problems.
• Highly collaborative - You enjoy working collaboratively with cross-functional teams to get things done.

At a minimum, you have...

• Bachelor degree in Business Administration or other relevant field of study.
• Minimum of 5 years of relevant experience with a background in physical product management, category management, product marketing or strategic sourcing across food/food tech or CPG industries.
• Strong preference for experience within CPG or retail product development.
• Fluent in Google Suite applications (especially sheets & slides), tableau, Gemini and an ability to quickly learn and leverage a range of other databases and tech tools. 
• Familiarity with retail data platforms (NIQ, SPINS, or Circana/IRI) to track category performance and support buyer conversations.
• Ability to successfully manage multiple cross-functional stakeholders as well as to present to executive level colleagues.
• Success in collaborating with cross-functional teams to get things done
• Travel: <10%

You’ll get…

• Competitive salary, 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Our company is committed to fair hiring practices and complies with all applicable laws, including the Colorado Job Application Fairness Act (JAFA). In accordance with JAFA, we will not request your age, date of birth, or dates of attendance at or graduation from an educational institution on your initial application for employment.

As a Senior Manager, Commercial Operations, you will act as a central commercial driver across the business, leading a rotating mix of high-priority initiatives that shape how we bring products to market, communicate value to customers, and grow the brand. This role sits at the intersection of product, marketing, and special projects. 

You will help define how new ideas come to life—from building the commercial story and customer-facing claims behind product improvements, to driving strategic projects, to bringing in external partnerships that increase relevance and create excitement for customers.

This role is ideal for someone who is entrepreneurial by nature, a strong generalist (or comes from product or marketing), and energized by owning complex, high-visibility work from concept through execution. You should be a strong commercial thinker—someone who understands how to connect product, brand, marketing, and customer behavior. 

You will…

• Lead and support rotating commercial initiatives across the business, taking on high-priority projects that require strong strategic thinking, operational follow-through, and cross-functional coordination
• Own go-to-market strategy for key launches and initiatives, ensuring clear, insights-driven positioning, strong customer value propositions, and the messaging frameworks and channel briefs needed to carry strategy through to execution
• Develop reasons-to-believe and product claims that translate product features into compelling, customer-facing narratives
• Monitor the competitive landscape to inform positioning, pricing narratives, and product claims — translating market dynamics into actionable brand and commercial guidance
• Partner closely with Marketing, Product, Culinary, Editorial, Packaging, and Operations to bring initiatives to life end-to-end
• Lead strategic product partnerships with external brands to enhance product offerings, drive cultural relevance, and unlock incremental growth
• Operate as a special projects lead, taking on high-priority, ambiguous work across areas such as lifecycle marketing, customer experience, and commercial innovation
• Identify opportunities to improve customer experience and commercial performance, using both data and customer insight
• Build and maintain analytical models (primarily in Excel) to support decision-making, track performance, and inform strategy
• Move quickly from insight to action, balancing speed with quality in a fast-paced environment

You are…

• Commercially minded, with a strong instinct for what will resonate with customers and drive business results
• Entrepreneurial and proactive, with a bias toward action and ownership
• A strong cross-functional operator who can influence without authority and align diverse stakeholders
• Analytical and detail-oriented, with advanced Excel skills and comfort working with data
• Highly emotionally intelligent, able to navigate complexity, build relationships, and communicate effectively across teams
• Comfortable with ambiguity and shifting priorities, and energized by solving new problems
• Able to zoom out strategically and dive in tactically when needed

You have…

• 5–8+ years of experience in strategy, product, marketing, operations, consulting, or a related field
• Experience leading cross-functional initiatives or special projects from concept to execution
• A track record of driving measurable business impact
• Strong analytical skills, including advanced proficiency in Excel
• Experience in consumer, e-commerce, subscription, or CPG businesses is a plus
• Experience with product marketing, partnerships, GTM strategy, or commercial innovation is a plus

You’ll get…

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

The Manager of Accounting is a member of the Finance leadership team and responsible for Inventory Accounting, process and procedures for all of our brands. The position reports to the Sr. Manager of Accounting who oversees all Inventory Accounting for HelloFresh, EveryPlate, Factor, Green Chef and GoodChop and closely collaborates with our FP&A, Data & Finance Operations, Treasury, and Tax teams. You have the technical background but are also a great team leader that chaperones the development of the Accounting team through our continued growth phase and collaborates closely with other business functions to improve financial processes.

You will …

• Act as a subject matter expert on costing and inventory treatment of accounting transactions and related financial reporting requirements, explore and offer solutions and best practices.
• Manage and develop a team to work efficiently and effectively on reporting needs.
• Manage the inventory monthly close function, ensure completeness and accuracy of accounting records, and administer a strict timeline
• Develop a strong understanding of the available data and data sources and provide analysis of the potential risks for each and help create solutions.
• Coordinate and drive inventory valuation and assist month-end close and financial reporting for inventory accounts.  
• Support reporting requirements including audit schedules, quarter-end, and year-end month-end closing tasks.
• Maintain relationships with business partners including working closely with the FP&A and Operational functions to increase transparency on business performance and support cost control. 
• Assist in special projects or requested cost analysis.

Your qualities...

• Must have consumer products/manufacturing experience with standard costing.
• Data driven and curious to find and develop better practices.
• Thorough understanding of supply chain, receiving, inventory flow, operations process, and cost accounting principles.
• Able to work comfortably under pressure and work towards tight deadlines.
• A strong sense of ownership and attention to detail.
• Drive to continuously improve and build processes.
• Highly advanced Excel and data organization skills
• Ability to resolve escalated issues from the team.

At a minimum, you have...

• >5 years of combined experience in public accounting and/or corporate accounting functions, CPA is preferred but not required.
• 2+ years of managing experience
• Substantive quantitative skills and proficiency in Excel.
• Strong technical accounting background; knowledge of IFRS is a strong plus.
• Experience in fast-growth environments and/or inventory-based E-Commerce businesses preferred.

You’ll get…

• Competitive Salary & 401k company match that vests immediately upon participation 
• Generous parental leave of 16 weeks & PTO policy 
• $0 monthly premium and other flexible health plans 
• 85% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Employee Resource Groups 
• Collaborative, dynamic work environment within a fast-paced, mission-driven company  

You will be a key member of the Brand Marketing team, supporting the HelloFresh Group to drive above-the-line (ATL) media strategy in the US. This role oversees media planning across HelloFresh portfolio of brands (HelloFresh, Factor, GreenChef, and EveryPlate).

Our ideal candidate has a strong track record in ATL media planning and communications planning, with the ability to translate brand strategy and business objectives into effective, full-funnel media strategies.

This role requires both strategic thinking and operational excellence, connecting the brand proposition and audience insights to channel strategy, while influencing channel-specific creative and driving measurable business impact.

This is a high-impact role driving growth for the HelloFresh group and partnering across the broader Marketing organization.

This is a hybrid role based in New York.

You will … 

• Media Campaign Planning:

  • Support the development, execution and communication of ATL media strategies in partnership with internal stakeholders and external agency partners.
  • Develop audience targeting strategies informed by research, insights, and performance data.
  • Brief, review, and approve media plans developed by external media agencies, ensuring alignment with strategic objectives and budget allocations.
  • Apply communications planning principles to ensure media plans align with the brand proposition, audience insights, and moments that matter.
  • Influence channel-specific creative and messaging strategies by leveraging knowledge of ATL media environments and audience behaviors.

• Insights, Analytics & Measurement:

  • Translate insights from marketing analytics, attribution models, and Media Mix Modeling (MMM) into actionable planning and investment decisions. 
  • Monitor and analyze media performance, driving on-going optimization and performance improvements across weekly, monthly, and quarterly reporting cycles. 
  • Be accountable for delivering against brand and acquisition KPIs, including conversion, CAC, ROI, and brand lift metrics. 
  • Support testing initiatives (e.g., channel tests, creative tests, geo tests) with Marketing Analytics to validate performance and unlock incremental growth.

• Process:

  • Build and own scalable processes that ensure accurate media implementation, campaign setup, budget pacing, and operational excellence.
  • Partner with internal teams and agencies on media trafficking, ad operations, campaign execution, contracts, invoicing, billing, and campaign auditing.

You are… 

• A marketing strategist who can derive insights, recommendations and action plans from qualitative market trends, consumer feedback, and large data sets. 
• Data driven - advising and guiding based on data-driven metrics, track defined targets to measure channel performance
• Solutions oriented, developing new ways of approaching complex problems.
• Highly collaborative - proactively seeking input from peers and leaders in problem solving.
• An expert in project management, with strong organizational and communication skills.
• Nimble, adapting quickly and addressing challenges in a proactive manner.

You have… 

• 5+ years of relevant professional experience with demonstrated, consistent results.
• Experience in the U.S. media market, with understanding of the national media landscape and buying ecosystem.
• 3+ years managing media agencies or external partners, with experience influencing cross-functional teams and driving accountability.
• Strong knowledge of ATL media channels (Linear TV, CTV/OTT, YouTube, Radio/Streaming Audio, Podcasts, OOH) with hands-on planning or campaign management experience.
• Background in eCommerce and/or subscription-based business models is a plus.
• Strong analytical foundation, with experience partnering with marketing analytics teams and working with both brand and performance KPIs (e.g., reach, frequency, awareness, site traffic, CPM, CPV/CPS, CAC, and brand lift studies).
• Experience applying measurement frameworks to media planning, including familiarity with Media Mix Modeling (MMM), incrementality testing, and attribution methodologies, and translating insights into planning and optimization decisions.
• Fluency in Google Workspace and Microsoft Excel; experience with reporting automation, dashboards, or data visualization tools is a plus.
• Bachelor’s degree required, with a strong academic record or equivalent professional experience.

You’ll get…

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Senior Manager, Business Development - Factor for Business

This is a hybrid role to the HelloFresh Headquarters in NYC

Factor for Business is scaling rapidly. We are looking for a Senior Manager, Business Development - Factor for Business to own our Sales-Led motion. Initially, you will focus on high-intent inbound channels, ensuring a world-class conversion engine. Simultaneously, you will act as a Strategic Lead, designing and executing outbound experiments to identify new repeatable growth levers as we scale toward 10x growth.

You will…

• Convert & Optimize Inbound: Take full ownership of the sales cycle for high-value accounts ($16k+ ARR), ensuring rapid response and high conversion.
• Test & Validate Outbound: Design and execute outbound prospecting sprint to identify high-performing verticals, messaging, and personas for future scale.
• Architect Inbound Infrastructure: Build the Speed-to-Lead engine, including automated lead routing, CRM qualification workflows, and initial outreach sequences.
• Bridge Sales & PLG: Define the strategic Rules of Engagement to identify and transition high-potential self-serve users into formal commercial agreements.
• Guide Team Growth: Provide data-backed recommendations for future hiring (SDRs/AEs) based on both inbound volume and outbound experiment results.

You are…

• An Experimental Operator: You enjoy the detective work of sales, testing different hooks and industries to find what sticks and using data to prove the results.
• A "Builder-Seller" Hybrid: You love closing big deals but are equally obsessed with building the automation that makes those deals repeatable.
• Process-Oriented: You believe that a standardized, tech-enabled sales process is the only way to scale without losing quality.

You have…

• 6+ years of B2B sales experience (Full-Cycle), with a background in both high-velocity inbound and strategic outbound prospecting.
• Technical proficiency with HubSpot, ZoomInfo, and LinkedIn Sales Navigator.
• Experience in a "0-to-1" environment where you helped define a sales motion from scratch.

You’ll get…

• 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

Compensation:

Base Pay range: $115,000 - $135,000

On-Target earnings (OTE) estimated: $170,000 - $185,000

#Factor #JD1008

The Retail Media team helps national brands connect with Hello Fresh Group’s customers via product samples, recipe integration, digital activations, brand experiences, and meal kit sponsorship. Through our network of brands, we reach tens of millions of consumers each month allowing brands to engage specific consumer segments and drive mass-scale trial, purchase conversion and authentic word of mouth conversations both online and offline.

You will … 

• Manage all aspects of the sales process including opening and developing new business, closing add-on and incremental business, determining needs, and proposing compelling programs.
• Create strategic marketing solutions for CPG clients
• Augment and optimize our sales and prospecting processes leveraging Generative AI tools to grow sales
• Develop sales plan for territory to meet or exceed growth and revenue goal
• Build and maintain strong client and agency relationships
• Represent Hello Fresh as one of the company’s key external evangelists

You are…

• Successfully working with national CPG Brands and the digital agencies that represent them for product sampling, couponing, shopper marketing, digital and trade marketing. 
• A strategic partner to your assigned clients. You will sell a broad range of advertising solutions that will ensure that their business goals are met.

You have…

• 3-5 years years successful sales experience
• Proven track record of meeting and exceeding renewal goals and margins
• Demonstrated success at growing repeat business
• Ability to communicate effectively in person, phone, and email
• Experience using GenAi to create streamlined processes that can support sales
• Emotional intelligence, positive attitude, enthusiasm, high energy, attention to detail, strong followthrough
• Comfort working in a fast-paced, hands-on, rapidly changing environment
• Ability/willingness to travel domestically
• BA/BS degree

You’ll get…

• Competitive salary, 401k with company match that vests immediately upon participation
• Commission eligible 
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

We’re hiring a Manager, Pricing and Discount Strategy to own and execute our strategic vision for price and discount strategy, as part of our global team. In this role, you will be responsible for optimizing pricing and discount strategies for HelloFresh Core and adjacent brands, with the goal of maximizing profitability while staying competitive. This position offers a unique opportunity to influence and drive HelloFresh's growth by owning and shaping pricing and discount strategy for a set of brand(s): developing strategic roadmaps, generating and testing hypotheses, and collaborating with cross-functional teams to assess financial impacts and make data-driven decisions. The insights you provide will be critical in ensuring that we deliver a world-class experience for our customers and will help drive profitable, long-term growth for the business.

You will …

• Help execute, actualize, and continuously optimize discount strategy across our global brand portfolio, with a strong focus on North America brands
• Own price & discount strategy for a set of brand(s) for which you will serve as the main POC, maintaining a pipeline of price and discount optimization opportunities, innovative incentive opportunities & desired learnings. Leverage data and own analysis to define strategic pricing and discount opportunities 
• Oversee end-to-end AB testing process: set-up with channel owner, test monitoring, test analysis. Maintain documentation on business impact & message to appropriate stakeholders
• Tell the story behind numbers to effectively communicate the implication of risks & opportunities and their impact on the business
• Collaborate with Growth Marketing, CRM, Product, and Analytics on pricing and discount related initiatives to drive short and long term customer profitability
• Maintain source of truth documentation on live pricing & discounts
• Manage implementation of discount optimizations & new tooling as relevant

You have...

• Bachelor’s degree required, Master’s degree preferred in marketing, business or STEM-related fields (e.g. mathematics, engineering, computer science, economics, statistics, etc.)
• 4-6 years of professional experience in pricing strategy, consulting, analytics, or a subscription-based business model
• Extensive experience devising and measuring the effectiveness of pricing strategies (including AB testing), with a proven track record from other data-rich business environments
• Strong analytical skills and advanced command of Excel, Tableau etc. SQL is a plus
• Analytical experience working with digital business models and collaborating with marketing departments 
• Outstanding written and verbal communication skills with a proven ability to lead effective meetings and presentations with senior management
• Prior experience with project management with the ability to lead multiple workstreams
• A business background with a strong understanding of customer experience frameworks
• Experience individually driving projects
• A pragmatic, hands-on mentality to drive towards impact

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Senior Manager, Commercial Strategy and Analytics

This is a hybrid role to the HelloFresh Headquarters in NYC

Factor a brand of HelloFresh is seeking a high-impact, data-savvy Senior Manager, Commercial Strategy and Analytics to serve as a pivotal leader for our Factor-US brand. This is a high-visibility role reporting directly to the VP of Commercial, designed for a strategic operator who can balance granular retention mastery with broad commercial vision.  You will be the primary owner of customer retention metrics for Factor-US portfolio while simultaneously spearheading the business’s most critical strategic bets. You will help define the commercial roadmap that drives long-term enterprise value.

You will…

Be the Analytical Backbone of the Active Customer Experience

• Own cohort analysis, LTV modeling, retention diagnostics, and revenue reporting
• Identify highest-leverage customer retention opportunities across the lifecycle
• Be a champion for your testing roadmap, from selling it in, to collaborating with cross-functional teams in local and global offices across Marketing, Product, Tech, Ops and Finance
• Design, prioritize, and analyze A/B tests
• Be a voice for retention in the US, keeping the local team updated on campaign results, highlighting successes, failures, positive trends, and negative trends.

Drive Cross-Functional Big Bets

• Lead the "big bets"—the high-stakes, cross-functional projects that define our competitive edge. You will identify market opportunities, build business cases, and drive these initiatives from ideation to commercial reality.
• Dive deep into complex datasets to uncover measurable insights, moving beyond reporting to tell a compelling story that influences executive-level decision-making.

You are…

• Highly Analytical. You are deeply comfortable with cohort analysis, retention curves, building business cases, and subscription economics. You instinctively look for the root cause in the numbers.
• A Swiss-Army Knife Operator.  You can flex from building a financial model to QA’ing a lifecycle flow to designing an A/B test. No task feels “below” you if it drives growth.
• A Good Communicator.  You can communicate effectively across audiences - whether it’s explaining nuances in the data to a senior leader or working with cross-functional teams on a complex test idea, you can drive alignment and results.
• Structured Thinker.  You bring order to ambiguity and create clarity in fast-moving environments.
• Low-Ego, High-Ownership. You care about winning as a team more than owning a lane.
• Entrepreneurial mindset. You love building new things, and have both the passion to sell ideas and the grit to drive them to completion.

At a minimum, you have…

• 5-7 years of experience in growth, lifecycle, strategy, analytics, consulting or DTC operating roles
• Strong hands-on experience with cohort analysis and performance reporting
• Proven ability to drive measurable revenue impact
• Strong Excel / Google Sheets / modeling skills. SQL a plus
• Excellent written and verbal communication skills
• BA/BS degree

You’ll get…

• Competitive salary, 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#JD1008 #Factor

Growth Analytics Manager, Factor US

THIS ROLE IS HYBRID TO THE HELLOFRESH CORPORATE OFFICE IN NEW YORK CITY, NY

At Factor, we are dedicated to maximizing customer lifetime value and driving efficient, sustainable growth. As our new Growth Analytics Manager, Referrals & Activations, you'll be the crucial link between our local Factor-US brand strategy and the global teams executing our key growth programs. This role is for a highly analytical and collaborative growth leader who excels at using data to unlock hidden value in existing customer segments. You'll serve as the primary brand and local market expert for these channels, with a direct impact on our most profitable growth levers. You'll report to the Associate Director of Growth, Factor US and work cross-functionally with Global Channel Owners, Data Analytics, and Product Marketing teams.

You Will...

• Steer RAF performance & strategy: Analyze and distill complex business insights to provide leadership with a comprehensive understanding of performance relative to targets, including a clear diagnosis of the underlying causes for any deviations. You will proactively identify gaps, then develop and propose robust strategic pathways to capture new growth opportunities.
• Optimize targeting for value generation: Deeply analyze campaign performance to recommend and implement optimizations to our targeting criteria, ensuring campaigns maximize the Total Value Generated rather than simply volume.
• Serve as the Local brand advocate: Act as the voice of Factor-US, socializing the CMO's local marketing strategy to global channel experts and translating high-level objectives into concrete, context-specific campaign requirements.
• Enhance product messaging efficiency: Collaborate with the local Product Marketing Manager to integrate the best product-level messages into campaigns, increasing messaging efficiency and ensuring we are always targeting the right customer with the right offer.
• Facilitate growth analysis and projects on Activations: Facilitate the execution of growth initiatives by working alongside the Senior Manager of Growth Strategy. You are here to project manage and support the steering priorities, removing roadblocks and making it easier to deliver results quickly and effectively.

You Have...

• Strong Data Literacy & Autonomy: You are highly adept at reading and interpreting complex performance data, translating it into clear learnings and actionable next steps for growth optimization. You are also capable of autonomously driving data excellence by requesting and structuring the necessary data to inform your decisions.
• Exceptional Collaboration & Accountability: Proven ability to identify growth opportunities and skillfully collaborate with cross-market Channel Managers to implement initiatives. You can easily manage implementation support while effectively keeping partners accountable to performance metrics.
• Brand Growth Vision & Customer Focus: You possess a deep understanding of the customer journey and the marketing funnel. You advocate for strategies that not only make commercial sense but also drive the right customer experience to build genuine brand (re)consideration.
• Eagerness to Learn & Adapt: A proactive mindset and a genuine desire to learn new channels, data techniques, and customer insights in a constantly evolving environment.
• Experience: 4+ years of experience in a fast-paced Direct-to-Consumer (DTC) business or startup, with close contact and proven success in leveraging a growth marketing engine (e.g., performance, retention, or CRM).

You'll Get...

• Competitive salary, 401k with company match that vest immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chai

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

#Factor #JD1008

The role

We are hiring a Staff Product Manager to define and lead the vision for HelloFresh's Benefit Optimization platform—using intelligent technology to deliver the right benefit to the right customer at the right time.

You'll lead the Benefit Optimization squad—a team of Data Scientists and Machine Learning Engineers on a mission to develop technology that delivers the best possible benefits to our customers. Together, you'll build the AI-powered engine that transforms how HelloFresh personalizes value across millions of customers. In this role, you will evolve HelloFresh's benefit delivery from generic offers to sophisticated ML-powered recommendations that understand customer preferences and drive intended actions—transparently and ethically. Your scope spans the entire customer journey: from first discovery, to reacquisition and active retention.

You will advocate for a customer-centric product philosophy: treating optimization as a tool for empowerment rather than behavioral manipulation. By working backwards from user needs, you will ensure our AI helps customers make better-informed decisions. This commitment to trust and transparency is our primary lever for growth; when customers feel truly understood, it naturally drives long-term retention, higher order frequency, and brand advocacy.

You will serve as the voice of the customer across data science, engineering, and marketing teams—translating ML capabilities into customer-first experiences while maintaining rigorous standards around transparency, privacy, and fairness.

What you’ll do

• Own the vision and roadmap for benefit optimization across the entire customer lifecycle—evolving from basic segmentation to ML-powered systems that deliver the right offer to each customer at the right moment.
• Scale decision making on benefits across all markets and touchpoints, ensuring consistent experiences that customers understand and appreciate while navigating complex technical and operational challenges.
• Partner with data science to build ML models that predict what customers value—ensuring recommendations are relevant, timely, and fair across diverse customer segments.
• Define success metrics that balance customer outcomes (satisfaction, retention, engagement) with business goals (conversion, LTV, discount efficiency)—measuring what matters for both customers and the company.
• Drive cross-functional alignment as a single-threaded leader across Tribes and Alliances—connecting Commercial, Marketing, CRM, and Growth teams around a unified benefit strategy.
  
  

What you’ll bring

• Strategic ML Product Leadership: 6+ years of PM experience (Senior/Staff level) with a proven track record of architecting and scaling personalization engines or recommendation systems that move the needle for millions of users across multiple markets.
• Technical Fluency & Data Partnership: A deep-seated ability to partner with Data Science and ML Engineering teams; you are as comfortable discussing model performance, feature engineering, and causal inference as you are defining a product vision.
• Commercial & Subscription Acumen: A sophisticated understanding of subscription economics—specifically how pricing dynamics, promotional logic, and personalized offers impact LTV and churn—allowing you to balance business growth with user value.

Interacting with front-end developers, designers, product managers and our teams around the world is very much part of our day-to-day, so communication skills are vital. We are looking for strong problem-solvers who can apply their engineering skills to a wide range of platforms and environments, while also acting as an ambassador to coach team members and stakeholders.

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

The role

We are seeking an entrepreneurial and strategic Senior Director of Paid Social to spearhead our transformation into a social-first brand. 

This is a pivotal leadership role responsible for architecting a holistic, full-funnel growth engine designed to deliver ambitious, sustainable growth at a healthy incremental ROI. You will be the key leader transforming our paid social program into a sophisticated, end-to-end customer journey. We are looking for a senior leader who can pioneer diversification across channels, formats, and strategy - cutting through the noise to build lasting customer trust and unlock our next phase of growth.

As the Senior Director, you will architect the global vision and own the long-term strategic plan for Global Paid Social. You will lead, mentor, and scale a high-performance global marketing team, fostering a culture of innovation, accountability, and agility. You will also assume full ownership of the multi-million dollar paid social budget, setting the agenda for creative innovation and pioneering our expansion into a diverse portfolio of social channels like Meta, TikTok, and beyond. This includes designing the scalable operating model for speed and precision, and championing the advanced measurement frameworks that inform high-level investment decisions.

This is a high-impact, high-visibility role at the center of our Growth Organization. You will have the opportunity to work with dynamic teams across the business and bring HelloFresh’s vision of “changing the way people eat forever” to life. If you are a builder, a strategist, and a leader ready to make a significant impact, we want to hear from you.

What you’ll do

• Architect the Global Vision & Strategy: Develop, own, and execute the long-term global roadmap for Paid Social, building upon our strong conversion foundation to create a sophisticated, full-funnel, multi-brand growth engine.
• Manage Multi-Million Dollar Budget: Assume full ownership of the paid social budget, forecasting, and delivery against ambitious growth, revenue, and incremental ROI targets.
• Lead & Scale a High-Performance Global Team: Lead, mentor, and scale a global team of ~29 fostering a culture of innovation, accountability, and data-driven experimentation necessary to operate as a social-first brand.
• Pioneer Channel Diversification & Innovation: Set the agenda for creative excellence and pioneer the expansion and optimization of our channel mix across Meta, TikTok, and a diverse portfolio of emerging social platforms.
• Build the Scalable Operating Model: Design and implement the agile processes, systems, and advanced measurement frameworks required to inform high-level investment decisions and enable flawless, high-speed execution.
• Champion the Function at the Executive Level: Serve as the single point of accountability for paid social performance, driving alignment and communicating strategy, insights, and results to C-suite and executive-level stakeholders.
• Drive Multi-Brand Portfolio Success: Oversee the paid social strategy for the entire brand portfolio (HelloFresh, Factor, Green Chef, EveryPlate), ensuring each brand’s unique acquisition goals are met.
• Champion Creative Excellence: Partner with leadership across Brand, Design, and Creative to set a high bar for social-first creative, building an innovative content engine that cuts through the noise and delivers breakthrough performance.

What you’ll bring

• A Proven Track Record of Strategic Leadership: 10+ years of progressive experience in performance marketing, with at least 5+ years in a senior leadership role architecting and leading paid social strategy at a global scale.
• Expertise in Scaling and Managing Large Teams: Demonstrated success in leading, mentoring, and scaling large, high-performance global teams (~20-30+), including a strong background in managing other managers (a "leader of leaders").
• Deep Financial and Budget Acumen: Extensive experience managing multi-million dollar performance budgets in a complex, multi-brand portfolio, with full accountability for forecasting, strategic allocation, and delivering against ambitious, incremental ROI targets.
• Full-Funnel & Multi-Channel Mastery: Deep, senior-level expertise in the full paid social ecosystem (Meta, TikTok etc), with a proven history of pioneering channel diversification and building sophisticated, full-funnel programs.
• Advanced Measurement & Data-Driven Mindset: Expert-level understanding of advanced measurement frameworks, including hands-on experience with MMM, MTA, and incrementality testing, with a proven ability to use data to inform high-level investment strategy.
• Executive-Level Communication & Influence: A powerful communicator who can build consensus, articulate a clear vision, and present complex strategy and results to C-suite and executive-level stakeholders.
• A "Builder's" Mindset: A strategic and entrepreneurial leader with a proven ability to design and implement the scalable operating models, agile processes, and systems required to transform a function into a social-first leader.
• Strong Creative Instincts: A demonstrated ability to partner with Brand and Creative leadership to set a high bar for social-first creative that balances brand equity and breakthrough performance.
• A Bachelor’s degree with a strong academic record and/or proven relevant experience in a performance marketing or highly commercial role.

What we offer

• 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

The Role

We’re looking for an experienced (Senior) Director to lead our influencer marketing team and own our global creator strategy from  our New York headquarters.

In this role, you’ll ensure HelloFresh remains a pioneer in the creator economy—while setting the vision for the next phase of innovation. You’ll combine deep expertise in influencer marketing and performance-driven paid media to elevate our global programs, scale our operations, and ensure best-in-class creator content reaches millions of customers around the world.

You’ll be responsible for identifying scalable opportunities, optimizing cross-market performance, and driving measurable impact. You’ll collaborate with local market teams across all continents and report directly to our Global VP of Marketing.

What you’ll do

• Lead and evolve HelloFresh’s global influencer marketing strategy, setting best practices and scaling successful models across all markets.
• Own a pipeline of central projects across automation, paid content amplification, onboarding of nano and micro influencers, data enrichment and AI.
• Own and grow our global creator programs, from ambassador communities to paid partnerships, co-branded campaigns and content utilisation across paid and organic channels.
• Drive performance by integrating influencer content into the full marketing funnel—including amplification, darkposting, and partnership ads.
• Partner with local and central teams to guide execution, optimize budget allocation, and track performance across channels and countries.
• Develop global frameworks, tooling, and playbooks to streamline operations, reduce inefficiencies, and scale with consistency.
• Negotiate global partnerships, lead agency relationships, and foster a diverse, high-performing creator ecosystem.
• Monitor trends, platforms, and creator innovations to keep HelloFresh at the forefront of the creator economy.
• Be the face of the channel for our local and central senior leaders and advocate for it in performance reviews, budgeting sessions and leadership meetings. 

What you’ll bring

• 7+ years of experience in influencer marketing, with proven success in a global or multi-market leadership role.
• Deep understanding of the creator landscape across platforms like Instagram, TikTok, YouTube, and Twitch.
• Strong track record of performance-oriented influencer campaigns and experience integrating creators into paid media strategies.
• Experience managing international teams or stakeholders and scaling marketing programs across diverse regions.
• Exceptional communication and stakeholder management skills, with the ability to align central and local priorities, and provide easy-to-digest information for central and local leaders.
• A data-driven mindset: you’re comfortable working with performance metrics, budget reports, and media effectiveness analyses.
• Fluent in English; additional languages are a plus.

What we offer

• Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days. 

Hudson River Trading (HRT) is seeking a Trading Systems Engineer to join our growing Trading Systems Infrastructure team. This team designs, builds, and maintains the infrastructure that powers our global trading, and is responsible for ensuring optimal performance and uptime of the ultra low-latency operating systems, automation software, and development tools that allow our trading strategies to run worldwide 24/7.

As a Trading Systems Engineer, you’ll work on projects focusing on our real-time production trading environment and tackle problems that require high availability, high throughput, and ultra low-latency solutions. The ideal candidate possesses a passion for coding and automation, is eager to learn new skills to help build an elegant stack, and has the ability to handle challenging technical issues within a dynamic and fast-paced environment.

Responsibilities

• Design, manage, automate, and optimize worldwide Linux-based trading infrastructure by planning and executing complex technical projects and tasks
• Troubleshoot hardware and software issues across the stack 
• Design and implement system installations and upgrades 
• Deploy, configure, and test internal and external applications 
• Remain unfazed by production-critical issues, resolving them quickly and efficiently
• Benchmark and tune the performance of the trading stack 
• Hold vendors accountable on performance and reliability issues, with the ability to confidently go toe-to-toe with a vendor's Tier 2 engineering team during an escalation
• Join an on-call rotation schedule to cover trading hours and weekend shifts, as needed

Qualifications

• 7+ years of relevant experience supporting a live production environment (especially trading)
• Expert in installing, configuring, and troubleshooting Linux systems, from hardware and networking to kernel to applications 
• Knowledge of Debian/Ubuntu is desirable
• Proficiency with configuration management tools, particularly SaltStack – strong knowledge of Puppet, Ansible, Chef, or CFEngine is also desirable
• Advanced programming experience focusing on automation and integration; Python is strongly preferred
• Advanced shell (bash) scripting experience
• Significant experience managing and debugging production trading services
• Strong cross-functional communication and organization skills
• Proven ability to manage assigned projects efficiently, ideally using JIRA
• Architect-level cloud experience in AWS or GCP is desirable, but not required

This job is accepting ongoing applications and there is no application deadline.

The estimated base salary range for this position is 150,000 to 250,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience.

This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package which includes medical, dental, vision, basic life insurance, and enrollment in our company’s retirement savings plans. Employees will receive sick and parental leave, as well as other paid time off (including 20 vacation days and 10 paid holidays in the US). Please note that benefits and time off policies will vary across non-US locations.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Hudson River Trading (HRT) is seeking a Junior Trading Systems Engineer to join our growing Trading Systems Infrastructure team. This team designs, builds, and maintains the infrastructure that powers our global trading, and is responsible for ensuring optimal performance and uptime of the ultra low-latency operating systems, automation software, and development tools that allow our trading strategies to run worldwide 24/7.

As a Junior Trading Systems Engineer, you’ll work on projects focusing on our real-time production trading environment and tackle problems that require high availability, high throughput, and ultra low-latency solutions. The ideal candidate possesses a passion for coding and automation, is eager to learn new skills to help build an elegant stack, and has the ability to handle challenging technical issues within a dynamic and fast-paced environment. 

Responsibilities

• Manage worldwide Linux-based trading infrastructure by contributing to the planning and execution of complex technical projects and tasks
• Troubleshoot hardware and software issues across the stack 
• Plan and implement system installations and upgrades 
• Deploy, configure, and test internal and external applications 
• Improve documentation and reduce technical debt
• Benchmark the performance of the trading stack, working with subject matter experts across the organization
• Join an on-call rotation schedule to cover trading hours and weekend shifts, as needed

Qualifications

• 2+ years of relevant experience managing Linux systems: you can install packages, manage users, control services, and know where to look for system logs, and you understand TCP/IP networking, default gateways, and how to debug connectivity problems
• Familiarity installing and configuring Linux systems, from hardware and networking to kernel to applications 
• Knowledge of Debian/Ubuntu is desirable
• Basic familiarity with configuration management tools, particularly SaltStack – some knowledge of Puppet, Ansible, Chef, or CFEngine is also desirable
• Proven programming experience: you don't just know what big-O notation is, you've also built working software and can explain and defend your design
• Basic shell (bash) scripting experience
• Experience using JIRA
• Strong cross-functional communication and organization skills
• Experience with production systems, as well as some cloud experience in AWS or GCP, is desirable but not required

The estimated base salary range for this position is 120,000 to 160,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package.

Hudson River Trading (HRT) is looking for GPU Systems Engineers to help scale and evolve our exceptionally sophisticated HPC/AI research environment. 

Joining our Research and Development team, you will collaborate with experts responsible for the compute, storage, operating systems, and automation tools that enable our trading and research to run 24/7 across the globe. We design, grow, and operate infrastructure at a large scale, including triple-digit petabyte-scale storage and massive CPU and GPU clusters in globally distributed data centers. As such, this is a high-impact role with broad scope, from HPC/AI cluster design and performance tuning, to troubleshooting and automation for thousands of nodes.

Responsibilities

• Design, build, and optimize large-scale distributed GPU compute clusters
• Identify and resolve GPU workloads’ performance bottlenecks across compute, storage, and networking layers
• Collaborate with research and development teams to profile, benchmark, and fine-tune GPU-based workloads
• Automate system deployment, monitoring, and troubleshooting across thousands of nodes
• Collaborate with research, and engineering teams to support evolving workloads
• Own critical infrastructure projects — from concept to implementation and support
• Test and deploy new hardware and software, and partner with vendors to resolve complex issues

Qualifications 

• 5+ years of experience in large-scale Linux systems engineering in HPC, AI or distributed infrastructure roles.
• Extensive experience in Linux system installation, performance tuning, and troubleshooting
• Expertise in troubleshooting distributed GPU workloads
• Deep knowledge around GPU optimization and performance  
• Proficiency in Python scripting and automation frameworks 
  • CUDA or C/C++ experience is a plus
• Experience with NVIDIA technologies beyond CUDA, such as NCCL, GPUDirect RDMA, and NVLink 
• Familiarity with configuration management tools (e.g. Salt, Ansible, Puppet, Chef)
• Comfortable diagnosing complex system issues at the hardware, OS, and network levels
• Strong communication and organizational skills; able to collaborate across diverse technical teams
• Thrive in fast-paced environments and excited by high-impact work

The estimated base salary range for this position is 150,000 to 300,000 USD per year (or local equivalent). The base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. 

This role will also be eligible for discretionary performance-based bonuses and a competitive benefits package which includes medical, dental, vision, basic life insurance, and enrollment in our company’s retirement savings plans. Employees will receive sick and parental leave, as well as other paid time off (including 20 vacation days and 10 paid holidays in the US). Please note that benefits and time off policies will vary across non-US locations.

Overview:
This role offers a unique opportunity to support the CEO & Partner as an Executive Lifestyle & Personal Assistant, managing both principals’ personal lives and select executive priorities. The position focuses on luxury lifestyle management, global travel coordination, and securing exclusive, access-driven experiences.

You will leverage a strong network—particularly within New York City’s hospitality and cultural scene—to anticipate needs and deliver seamless, high-touch service. Success in this role is driven by resourcefulness, discretion, and the ability to open doors.

Approximately 20–25% of the role includes executive support, such as business travel coordination and calendar management. The ideal candidate is poised, intuitive, and thrives in fast-paced, high-pressure environments with absolute professionalism and confidentiality.

What You’ll Do:

• Must be able to work from our Flatiron (NYC) office and support the CEO in person 3-4 days per week.
• Deliver 24/7, white-glove lifestyle and concierge support to two principals, with full flexibility across evenings, weekends, and holidays
• Curate and manage all aspects of an elevated lifestyle, including:
• Securing priority access to New York City’s most exclusive restaurants, members-only venues, and high-demand reservations
• Booking and coordinating VIP nightlife experiences, private events, and culturally relevant music and social scenes (e.g., house/techno events, underground and high-profile venues)
• Providing highly tailored, insider-driven recommendations informed by platforms like Infatuation and real-time industry knowledge
• Plan and execute complex, high-touch global travel, including multi-leg itineraries, luxury accommodations, villa bookings, private aviation, on-the-ground experiences, and destination-driven dining and events
• Coordinate and, where applicable, support high-profile and large-scale experiential travel or events (e.g., festival environments, international gatherings, or multi-day curated experiences) with a VIP lens
• Leverage an established network to unlock access, reservations, and opportunities not available through traditional channels
• Act as a central liaison across personal staff, vendors, hospitality partners, and key external relationships
• Support executive-level needs (20–25%), including:
• Coordinating business global travel that integrates seamlessly with personal plans
• Managing scheduling, meetings, and occasional office-related priorities
• Handle all matters with absolute discretion, confidentiality, and sound judgment
• Anticipate needs before they arise and resolve issues in real time with efficiency and composure
• Manage and track expenses related to lifestyle, travel, and entertainment
• Represent the principals with polish, professionalism, and credibility across all interactions

What You Have:

• 5+ years of experience supporting ultra-high-net-worth individuals in a private office, lifestyle management, or Executive Personal Assistant capacity
• A deeply embedded and highly active network in New York City, specifically across hospitality, fine dining, nightlife, events, and cultural spaces (required)
• Proven ability to secure hard-to-access reservations, VIP experiences, and exclusive entry
• Strong familiarity with NYC’s top-tier restaurant landscape, emerging trends, and culturally relevant scenes (e.g., Infatuation, chef-driven openings, nightlife circuits)
• Demonstrated experience planning luxury, complex, and highly customized global travel, including experiential and event-based travel
• Experience supporting or coordinating high-touch events, destination-based experiences, or festival-level logistics is strongly preferred
• Ability to fluidly transition between lifestyle management and executive support responsibilities
• Exceptional organizational skills with a meticulous attention to detail
• Strong communication skills and executive presence
• High emotional intelligence, discretion, and professionalism in all settings
• A 24/7 service mindset with flexibility and responsiveness
• Must be based in New York City and available for local travel as needed

What We Offer:

The annual base salary range for this position is $130,000 - $180,000. Additionally, this position is eligible for an annual discretionary bonus based on performance. Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location.

You will be eligible for the following benefits:

• 15 PTO days, 10 legal holidays, and sick days
• Comprehensive medical, dental, and vision plans
• 401(k) with up to 10% employer match
• Life insurance, paid time-off, and parental leave plans
• Commuter benefits and corporate discounts
• Development opportunities through LinkedIn Learning
• Friday happy hours, Summer Fridays, and stocked office snacks and beverages
• Corporate athletic league and team events
• Casual, collaborative work environment

#LI-BB1

#LI-hybrid

At CoreWeave, we don’t box people into rigid job titles—we look for exceptional engineers and match them to the work that excites them most. Instead of measuring you against a narrow checklist of qualifications, we hire based on broad technical domains and use our interview process to determine where you’ll have the biggest impact.

Tell us what interests you most, and throughout the hiring process, we’ll get a sense of your strengths, expertise, and aspirations. If you join CoreWeave, you’ll land on the team where you can do your best work—driving innovation, solving complex problems, and shaping the future of cloud computing.

What You’ll Do:

At CoreWeave, infrastructure isn’t just a foundation, it’s a product. We build scalable, high-performance computing systems that power the largest AI workloads in the world. We’re looking for Engineers that thrive at the intersection of software and systems, deploying and managing large scale bare metal compute.

Within this domain, you’ll design and build software that manages complex infrastructure across globally distributed datacenters. Working in Go, Python/Ansible, deep in Linux environments, observability/monitoring stacks, and leveraging technologies like gRPC and Kubernetes CRDs/Controllers/Operators. Whether you’re automating bare metal, building fleet lifecycle management services, solving multi-layer integration challenges, or observing our globally distributed fleet, your work will be critical to the company's delivery of reliable and efficient infrastructure.

You’ll join a high-performing, communicative, and supportive team, solving complex problems at hyperscale, deploying purpose built AI across the world. 

About the role:

• Design and implement solutions to problems of scale for multi-site deployment and management of CoreWeave’s global server hardware fleet.
• Build and maintain backend services and APIs (gRPC/REST) in Go or Python to interact with Kubernetes and other infrastructure systems.
• Develop provisioning services, automation workflows, and fleet management tools that span from bare metal to container orchestration.
• Write and maintain Kubernetes custom controllers and operators to automate infrastructure behavior.
• Design and implement observability solutions for large-scale server monitoring to improve system stability and insight.
• Adapt and extend open source tooling to enhance visibility into system metrics, performance, and health.
• Create test plans, deployment automation, dashboards, alerts, and insights into our fleet operations.
• Resolve integration challenges across the entire infrastructure stack, from data center hardware to orchestration platforms.
• Participate in an on-call rotation.

Investing in our people is one of our top priorities, and we value candidates who can bring their diversified experiences to our teams. Here are some qualities we’ve found compatible with our team. We'd love to talk about whether this aligns with your experience and interests and what you’re excited to work on next.

Who You Are

Minimum Qualifications

• 5+ years of experience in software or infrastructure engineering.
• Proficiency in Go and/or Python software development.
• Familiarity with CI/CD tools like Argo, Flux, and GitHub Actions.
• Strong understanding of Linux internals.

Preferred Qualifications

• Experience designing, implementing, and monitoring Kubernetes operators for custom resource definitions.
• Experience with infrastructure automation and configuration management tools like Ansible, Puppet, Chef, Salt.
• Experience with distributed cloud computing principles, including testing strategies, observability, error budgets, and fault-tolerant design.
• Experience implementing metrics pipelines, custom alerts, and monitoring strategies.
• Ability to break down complex problems into achievable tasks and collaborate with teammates to execute them.
• Willingness and ability to thrive in a fast-paced startup environment.

Examples of teams you might join at CoreWeave

Fleet Provisioning Automation: Automation is key to delivering reliable GPU compute to clients. On this team you’ll write Go microservices and extend Kubernetes custom resources and operators to deliver and monitor cutting-edge computing platforms. Ensuring new compute hardware is ready to deploy, and monitor existing hardware across our growing datacenter footprint. 

Fleet Monitoring & Analysis: Our customers's AI workloads push our physical infrastructure to the limit. This team is solving our fleet monitoring, visibility and self-healing problems at scale. We develop, collect and correlate metrics to engineer observability solutions, utilizing technologies like Go, Prometheus, Grafana, and Kubernetes.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base pay for this position range from $139,000 to $242,000 accordingly. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position includes a discretionary bonus, equity, and a comprehensive benefits package.

What You’ll Do:

We are seeking a Product Manager, Security & Identity to own the roadmap and delivery of CoreWeave’s workforce security and identity platforms across IT Infrastructure and Operations. In this role, you will focus on identity and access management, secure collaboration, endpoint/VDI, and SaaS governance. You will partner closely with IT Engineering, Security, People, and Compliance to make access secure by default, reduce friction in onboarding and offboarding, and improve the overall employee experience.

About the role:

You will translate requirements from Security, Compliance, IT, and business stakeholders into clear product outcomes across platforms such as Okta, Opal, VDI, MDM, Google Workspace, Slack, Zoom, and other SaaS applications. You will help convert the existing Staff IT Systems Engineer responsibilities into scalable, measurable product capabilities that align with the IT Infra and Ops charter.
Own the product vision, strategy, and roadmap for IAM and security-aligned IT infrastructure, including Okta, access governance, endpoint management, and VDI, aligned to IT Infra and Ops priorities.

• Act as a primary product partner and escalation point for Engineering and Security on identity, access, and secure remote access, helping prioritize and resolve high-impact issues.
• Define and improve end-to-end joiner, mover, and leaver flows, ensuring user provisioning, de-provisioning, and access changes are secure, automated, and reliable.
• Establish standards for SSO integrations and app onboarding and offboarding in Okta, working with engineers to onboard new applications, deprecate legacy patterns, and maintain a consistent SSO experience.
• Design and roll out access policies, baseline RBAC, and Just-in-Time and time-bound access patterns in partnership with Security, Compliance, and IT Engineering, with clear controls and auditability.
• Own the VDI and secure remote access experience as a product surface, partnering with engineering on performance, reliability, and hardening, and defining SLIs, SLOs, and incident playbooks.
• Collaborate with Security, People, and IT to define automated onboarding and offboarding processes that cover identity, devices, collaboration tools, and privileged access.
• Define requirements for automation, policies, and scripts using vendor APIs to manage company devices and SaaS services such as Google Workspace, Slack, Zoom, and MDM tools.
• Partner with IT Infra and Ops and Finance to support asset and SaaS lifecycle management, including inventory visibility, licensing utilization, and access governance for endpoints and applications.
• Ensure documentation, runbooks, and training material for IAM, VDI, and related security and IT processes are accurate, accessible, and kept up to date for internal employees and IT staff.
• Build strong relationships with IT Engineering, Security, Compliance, People, and business stakeholders, with clear intake, prioritization, and communication around roadmap, tradeoffs, and delivery.
• Define and track key metrics such as time-to-access for new hires, reduction in access-related tickets, SSO coverage, QAR completion, and control failures, and use these metrics to drive prioritization.
  
  

Who You Are:

• 7+ years of experience in IT product management, technical program management, or systems engineering roles focused on SaaS, identity, security, or endpoint platforms.
• Practical experience with administration or close partnership on platforms such as Okta (Identity Engine and Identity Governance), Google Workspace, Slack, Zoom, MDM or endpoint management tools, and VDI solutions.
• Strong understanding of identity and access management concepts and practices, including SSO, federation, RBAC, joiner and leaver lifecycle, privileged access, and quarterly access reviews.
• Experience collaborating with or supporting Microsoft, Linux, and Mac user environments, especially for secure access, device management, and productivity tooling.
• Demonstrated experience defining and driving automation workflows and integrations that remove manual IT and security tasks, such as access provisioning, group management, and device or SaaS lifecycle actions.
• Familiarity with CI or CD tools and Git, and the ability to work closely with engineers on configuration, releases, and environment management.
• Comfort working with at least one programming or scripting language, such as Python or Go, at a level sufficient to understand implementation options and tradeoffs.
• Experience partnering with Security and Compliance on access controls, ITGCs, and IT application controls for frameworks such as SOX or SOC 2, including control design and evidence collection.
• Strong written and verbal communication skills, with the ability to translate technical and security concepts into clear product narratives and decisions for both technical and non-technical audiences.

Preferred:

• Experience in high-growth, cloud-native, or security-sensitive environments where identity, access, and endpoint posture are tightly linked to customer and compliance expectations.
• Prior ownership of IAM or security products such as Okta, Opal, CyberArk, VDI, or device management platforms as a product manager or TPM.
• Familiarity with automation and infrastructure-as-code tooling such as Terraform, Ansible, Chef, Intune, Jamf, or similar technologies.
• Experience contributing to or leading M&A-related migrations involving identity consolidation, SSO rationalization, or access model redesign.
• Exposure to AI or agent-based IT support models and interest in using them to reduce IT ticket volume and improve time to resolution.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base salary range for this role is $143,000 to $210,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools
• Fluent in written and spoken English and French

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way.   

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
• Guide customer onboarding through co-development working sessions and assist when they run into roadblocks
• Write automation and design architecture for deployment templates 
• Manage the operation of implementation projects 
• Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience

Who You Are:

• Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
• Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes).
• Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc…
• Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc
• Background in security operations, including SOC management, SIEM tooling (e.g. Splunk Professional Services), and designing or supporting zero-trust networking architectures
• Successful track record with 5+ years experience as an Architect or Consultant in a professional services team
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. As a Technical Account Manager 2 (TAM 2), you’ll serve as a trusted advisor to our strategic customers, accelerating their adoption of the Datadog platform and enabling long-term success. TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value.

At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Act as a technical advisor to 3 primary enterprise accounts, ensuring successful product adoption and effective usage of the Datadog platform.
• Lead enablement and adoption sessions across core product areas tailored to your customer’s architecture and business needs.
• Analyze customers’ IT Operations environments and workflows to recommend configuration, product usage, and performance improvements.
• Deliver technical business reviews, health checks, and account maturity assessments, contributing to customer QBRs with impactful recommendations.
• Escalate product issues appropriately and advocate for your customers’ needs with Datadog’s Product and Engineering teams.
• Create executive-level summaries and insights that tie platform usage to business outcomes.
• Participate in internal TAM strategy sessions and contribute to team learning through feature presentations, case studies, or best-practice sharing

Who You Are:

• You have 2+ years of experience in a technical customer-facing role (TAM, Solutions Architect, SRE, DevOps Engineer, or similar) within the cloud or observability space.
• You’re confident with at least two public cloud platforms (e.g. AWS, Azure, GCP) and have hands-on experience with infrastructure or application monitoring.
• You’re familiar with scripting or automation tools (e.g. Python, Bash, Terraform, Chef/Puppet).
• You have working knowledge of CI/CD pipelines and containerization tools (e.g. Jenkins, GitLab, Docker, Kubernetes).
• You excel at communicating technical concepts to both technical and non-technical stakeholders, and can adapt your style for individual contributors or exec audiences.
• You’re able to work with minimal guidance on customer enablement, issue triage, and product adoption strategies.
• You are comfortable traveling up to 25–30% of the time as needed (via auto, air, or train).
• Previous experience using Datadog or other cloud monitoring tools is a strong plus

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding program
• Generous global benefits package
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, including Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

This role will primarily support HelloFresh’s Factor brand with site locations in Illinois and Arizona.

You will...

• Legal Advice/Counseling (IL/AZ): Provide employment counsel for the Factor brand in IL and AZ. Advise stakeholders and executives on issues like hiring, wage and hour, leaves and accommodations, workplace safety, and terminations. Train leadership and cross-functional teams on HR legal compliance. Monitor legal trends and analyze regulatory changes affecting labor and employment. 
• Litigation and Dispute Resolution: Manage employment litigation, demand letters, and agency investigations in IL and AZ, including overseeing cost-sensitive use of outside counsel, drafting position statements, responding to demand letters, and negotiating settlements. 
• Policy/Contract Development and Implementation: Partner with the People team to provide legal guidance on developing and refining company policies and procedures to ensure compliance with federal, state, and local laws.  Draft and negotiate various employment-related contracts, including severance and settlement agreements.
• Other Duties: Handle additional responsibilities as assigned by leadership.

You are...

• A business-minded employment lawyer with an ability to translate legal concepts to non-lawyers.
• A proactive, entrepreneurial, resourceful, independent, and collaborative problem solver who thrives on change and new challenges.

You have...

• A J.D. with outstanding academic credentials. At least 5+ years of overall labor/employment law experience, including at least 2+ years of employment litigation experience at a leading law firm. Prior in-house experience (ideally e-commerce and consumer-facing) strongly preferred. 
• An active license in good standing with the Illinois state bar.
• An ability to work from one of the following HelloFresh locations: Aurora, IL; Chicago, IL; New York, NY.  Long-term commitment to hybrid work pursuant to the company’s Flex-Hybrid policy.
• Familiarity and experience with major federal employment laws and Illinois state and local employment laws.

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

About the position

You are a strong software engineer who enjoys building infrastructure systems through code. You’re drawn to solving complex problems, especially in environments working with 3D data, computer vision, and machine learning. You like building internal tools that make other engineers more effective, and you believe simple solutions to hard problems are the best ones. You’re comfortable operating in a space that evolves quickly.

The Infrastructure team builds the platform that sits beneath Hover’s application layer. The rest of engineering is our customer. Through software and automation, we make the fastest path also the most reliable and secure. We design and build systems that power our Kubernetes platform, cloud infrastructure, and deployment workflows, partnering across engineering to solve challenges around geospatial and ML workloads. This is not a traditional DevOps or SRE role. We treat infrastructure as a software engineering problem, building systems and tooling that eliminate manual work and help engineers move faster.

You will contribute by

As a Senior Software Engineer on our Infrastructure team, you will help us build boring solutions to interesting problems while improving the platform engineers rely on. You’ll work closely with teams across Hover to make applications easier to build, deploy, and operate. You’ll collaborate with backend, frontend, ML, CV, data, and security engineers to bring ideas to production at scale.

In this role, you’ll design and build platform capabilities that standardize how services run, improve deployment workflows, and simplify infrastructure usage. This includes developing tooling, automating infrastructure, and improving reliability, observability, and cost efficiency. Your work focuses on building systems, not manually operating them, and will directly improve developer experience across the company.

Your background includes

• 5–8+ years of professional software engineering experience, with meaningful time spent building infrastructure, platform, or distributed systems
• Strong software engineering fundamentals with production experience in Go, Python, or Ruby
• Experience building or working with systems on Kubernetes, beyond simply deploying applications
• Experience working with containerized systems such as Docker
• Experience building or using Infrastructure as Code tools such as Terraform (or similar tools like Ansible or Chef)
• Experience working with cloud platforms such as GCP or AWS, with willingness to learn or deepen expertise in GCP
• A systems-oriented mindset; you think about reliability, observability, failure modes, and scalability when designing systems
• Experience collaborating with engineers across teams to build platform capabilities or improve developer experience
• Comfort working across multiple layers of the infrastructure stack and learning new tools and technologies as the platform evolves

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $194,000 - $239,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-JN1 #LI-Hybrid

As a Senior DevOps Engineer, you will be a critical member of our infrastructure team based in New York, providing earlier-hours coverage and support for our cloud-based platform as we scale into a multi-shard environment. You will work closely with software engineers to deploy code at scale, drive SRE practices, and lead infrastructure reliability, observability, and security initiatives.

This is a high-visibility, highly independent role that requires strong ownership. You will be instrumental in expanding our logging, monitoring, and observability tooling, and will also play a key part in setting up our Google Cloud Platform (GCP) infrastructure as we expand our AI capabilities.

This role requires 3 days in-office (Tuesday, Wednesday, Thursday).

What you’ll Do

• Provide infrastructure support and on-call coverage from New York, ensuring east-coast availability during early business hours.
• Manage and scale our multi-shard AWS environment, maintaining high availability, performance, and security.
• Own SRE responsibilities: incident response, reliability engineering, and improving system uptime and resilience.
• Build and expand logging, monitoring, alerting, and observability tooling across our cloud infrastructure.
• Work with engineering teams to ensure new features are deployed quickly, safely, and easily.
• Spearhead network security and compliance initiatives, implementing fine-grained access controls.
• Lead the setup and configuration of GCP infrastructure, including permissions, IAM, and AI platform services (Gemini Enterprise Agent Platform / Vertex AI).
• Design and implement automation and configuration management to streamline deployment processes.

Who you are

• A self-starter comfortable working independently in a remote/New York setting, with strong ownership of your domain.
• Passionate about automation, observability, and building reliable, scalable systems.
• Experienced with SRE practices — you think about reliability, error budgets, and scalability proactively.
• A clear communicator who works well across engineering teams and time zones.
• Excited by multi-shard architectures and the infrastructure challenges that come with them.

Qualifications

• B.S. in Computer Science or equivalent experience.
• 8+ years of DevOps/SRE experience in a production environment.
• Deep experience deploying and managing infrastructure on Amazon Web Services (EC2, S3, RDS, EKS, Opensearch  and related services).
• Strong understanding of networking fundamentals, Linux systems administration, and modern web architectures (HTTP, REST).
• Proficiency in shell scripting and at least one scripting language (Python, Ruby, etc.).
• Hands-on experience building and maintaining logging, monitoring, alerting, and observability systems.

Nice to haves

• Experience with Google Cloud Platform (GCP) — particularly IAM, networking, and managed services.
• Familiarity with Gemini Enterprise Agent Platform or Vertex AI infrastructure setup.
• Experience scaling infrastructure to support AI/ML workloads.
• Database administration experience (PostgreSQL, MySQL, or similar).
• Experience with automation and configuration management tools such as Ansible, Chef, or Puppet.
• Experience with multi-shard or multi-tenant SaaS architectures.

The Perks & Culture:

• Medical, dental, and vision insurance.
• Health Savings Account (HSA) & Flexible Spending Account (FSA) options.
• 401(k) retirement plan.
• Paid Parental Leave.
• Flexible Time Off (FTO) policy.
• Commuter benefits program.
• Monthly wellness reimbursement to support physical and mental well-being.
• Hybrid Work Policy.
• Base salary range: $170,000–$186,000. This position is also eligible for Dealpath's equity plan.
• Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer.
• Dealpath's compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes. 

About Dealpath

Dealpath is the world's largest and most trusted AI-powered operating system for real estate investing. To date, the platform has powered more than $10 trillion in transactions, partnering with hundreds of firms, including leading global institutions such as Blackstone, Nuveen, LaSalle, CBRE IM, MetLife, Newmark, Oxford Properties, New York Life, UBS, Manulife, DWS, and Principal.

By bringing together the only private exchange for institutional real estate listings, investment data, and intelligent execution workflows into a single platform, Dealpath enables firms to capture more opportunities, make faster decisions, execute efficiently, and deliver superior returns.

Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital.

We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture — we'd love to meet you!

The Associate Director, Creator Partnerships — Factor is the single point of ownership for all influencer- and creator-driven customer acquisition for the Factor brand. This role combines strategic channel leadership with hands-on team and agency management, owning the full P&L for Factor’s influencer program across Instagram, YouTube, Streaming, and emerging platforms (TikTok, Snapchat). The Associate Director sets the brand’s creator vision, drives the transition from agency-managed spend to in-house Direct Booking at scale, rebuilds previously unprofitable channels, and ensures quarter-over-quarter improvement in cost efficiency and conversion volume.

You will…

1. Brand & Channel Strategy

• Define and execute Factor’s overall creator and influencer strategy across all platforms (Instagram, YouTube, Streaming, TikTok, Snapchat), ensuring alignment with brand positioning, seasonal priorities (LTOs, Peak), and acquisition targets.
• Own the channel-mix allocation, deciding where to increase or pull back spend across platforms each quarter based on CAC efficiency, audience-fatigue signals, and whitespace analysis.
• Lead the transition from agency-managed spend to in-house Direct Booking at scale — targeting a shift from approximately 10% to 40%+ of spend in Direct Booking by Peak ’27 — replicating the HelloFresh playbook while adapting it to Factor’s brand and audience.
• Drive the platform-diversification roadmap: evaluate emerging channels through structured tests in partnership with data and analytics teams, and scale what proves efficient.
• Own the post–Stream Elements YouTube and streaming rebuild, recouping lost conversion volume (previously approximately 38% of Factor’s influencer conversions) through direct in-house partnerships, while maintaining healthy CCV and CAC+D as the channel re-scales.
• Leverage partnership ads to amplify influencer content through paid social media.

2. Team & Agency Management

• Directly manage a team of 2–4 Associates and Senior Associates handling day-to-day direct booking across Instagram, YouTube, Streaming, and emerging platforms.
• Set booking-volume targets, quality standards (vetting criteria, CTR and CAC benchmarks), and go-live compliance processes for the team.
• Manage external agency relationships (e.g. Village Marketing, test agencies) as a complement to in-house Direct Booking — including RFPs, onboarding, performance reviews, and capacity planning.
• Coordinate with the cross-brand Partnership Ads lead to ensure Factor’s creator content is optimized for paid amplification.
• Coach and develop direct reports, setting clear growth paths and ensuring knowledge-sharing across platforms and booking methods.

3. Performance & Budget Ownership

• Own Factor’s influencer budget and P&L: set quarterly spend plans, track actuals against targets, and report on ROI, CAC, CCV, and conversion volume.
• Drive down CAC quarter-over-quarter through creator-tier diversification (reducing over-reliance on expensive legacy Mega creators), improved vetting, and direct negotiation of usage rights — targeting approximately 20–25% savings versus agency fees.
• Deliver against an ambitious growth trajectory: target of 18,000+ conversions at a 0.45 ROI by Q1 ’27, representing approximately +44% year-over-year growth.
• Provide regular performance reporting and strategic recommendations to the Head of Influencer and senior Performance Marketing leadership.

4. Creative & Brand Excellence

• Serve as Factor’s brand guardian in the creator space: oversee brief creation, creative direction, and content quality across all bookings.
• Manage superstar and top-tier creator relationships directly, ensuring brand-right storytelling and high-performance creative.
• Partner with the Brand Manager function on campaign integration, LTO launches, and seasonal creative pushes.
• Establish and maintain creative quality standards, including pre-go-live review processes for all content.

5. Cross-Functional Collaboration

• Work closely with the HelloFresh Associate Director (counterpart) to share best practices, align on cross-brand tooling and processes, and avoid duplication of effort.
• Partner with Data & Analytics to build and refine creator-performance measurement frameworks, including attribution, incrementality, and CAC modelling.
• Collaborate with the Factor marketing team on integrated campaign planning and brand consistency.

You have...

• 5–8 years of experience in influencer marketing, creator partnerships, or performance-driven social media, with at least 2 years in a people-management role.
• Proven track record of managing six- to seven-figure creator budgets with clear P&L accountability and demonstrable CAC or ROAS improvement.
• Deep platform expertise across Instagram, YouTube, and ideally streaming or emerging social platforms.
• Experience transitioning influencer programs from agency-managed to in-house Direct Booking models at scale.
• Strong negotiation skills, particularly around usage rights, exclusivity, and creator compensation.
• Analytical mindset with comfort interpreting performance data and translating it into channel and creator strategy.
• Experience in DTC, meal-kit, food & beverage, or subscription-commerce industries preferred.
• Familiarity with partnership-ads workflows and paid amplification of creator content is a strong plus.

You’ll get…

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

Who are we hiring?

Madison Square Garden is searching for a creative and motivated Sous Chef to join our talented culinary staff. In this position, you will act as the Chef of an area or department. You will be following and enforcing our Executive Chef’s requirements and guidelines. Our ideal candidate is a creative professional proficient in food quality, menu development and execution, leading and organizing a kitchen team. Your duties will include recruiting new employees, responding to guest issues, and developing new menu options. You should have excellent communication skills with in-depth knowledge of several cooking methods, ingredients, equipment, processes, and ordering.

What will you do?

• Develop new menu options based on seasonal changes and customer demand.
• Assist with the preparation and planning of meal designs.
• Ensure that kitchen activities operate in a timely manner.
• Resolve customer problems and concerns personally.
• Sets excellent customer service and work examples
• Monitor and record inventory, and if necessary, order new supplies.
• Provide support and leadership to kitchen employees with various tasks including line cooking, food preparation, and dish plating.
• Recruit and train new kitchen employees to meet restaurant and kitchen standards.
• Create schedules for kitchen employees and evaluate their performance.
• Adhere to and implement sanitation regulations and safety regulations.
• Manage the kitchen team and staffing levels.
• Attend in-house event related meetings and relays immediate changes with other departments.
• Place food and supply orders as needed for events.

What do you need to succeed?

• Bachelor’s degree in Culinary Science or relevant field.
• A minimum of 2 years' experience in a similar role.
• Strong knowledge of cooking methods, kitchen equipment, and best practices.
• NYC DOH Certificate required
• Good understanding of MS Office and restaurant software programs.
• Teamwork-oriented with outstanding leadership abilities.
• Excellent organizational, communication, and interpersonal skills.
• Must be adaptable and flexible to any possible schedule changes and or kitchen needs.
• Experience in the catering world.
• The ability to perform physical requirements of the position (lift-up to 50 lbs.).
• The willingness to roll up your sleeves and pitch in whenever necessary.
• Familiarity of working within a union environment a plus

Special Requirements

• Frequent lifting and carrying of up to 30 pounds
• Occasional kneeling, pushing, pulling, and lifting required
• Constant standing and walking throughout shift
• Must be able to work a flexible schedule inclusive of am shifts, pm shifts, weekends, and holidays required.

#LI-ONSITE

The role…

At Soho House, the General Manager is responsible for all aspects of the business by ensuring operational efficiency, member/guest experience, staff retention and optimal profit is met at a Soho House & Co. property including, but not limited to hotel rooms, membership, wellness & gym and all F&B operations. A General Manager is also an ambassador for the Soho House brand and fully embraces our ethos, support staff, member and guest experience. As General Manager you are an influential leader and strategic business partner to all departments that tell our story, deliver service, create culture, maximize profits, support operations, and member / guest satisfaction.

A successful General Manager will collaboratively partner with the Executive Chef, Regional Business Leaders and COO to develop strategic business objectives and goals that result in optimizing the business’s performance and profitability.

Main Duties

• Influential leader and strategic business partner to internal and external stakeholders by assessing business objects and delivering an elevated, approachable and profitable experience that is consistent and regularly assessed for improvement and innovation
• Responsible for assessing the business on a weekly/daily basis and in providing reports on the economic and operational state of the business that trigger the development of action plans to support operational improvements and focus on optimizing profit, minimizing margins and promoting exceptional experience(s) for member, guest, staff.
• Adhere to Soho House & Co company policies for site safety, food safety, allergy procedure and creating an overall safe, clean and inviting space for members & guests, and following local, government and regional compliance and abiding by legal standards
• Collaborative partner to all leading Support Office business functions for guidance, optimising brand improvement, and day to day operational support.
• Focus on building and leading a team that efficiently drives sales and staff/member retention through F&B/Operations, Marketing, PR, Social, Events & Programming, Housekeeping and Facilities
• Oversee the creation, collaboration of regional properties (if applicable), execution and planning of any “big moment” such as winter roof conversions, Halloween, off site festivals within the region to ensure a smooth, profitable experience for our members, guests and staff
• Guide, develop and implement decisions that outline policies, procedure and systems to improve business operations, service, retention and over all experience
• Provide leadership relative to annual marketing plans and partnership to other leaders within Membership, Marketing, Food & Drink, Finance
• Oversee complete wage control and management
• Maintain brand guidelines, and build and reaffirm Soho House values with the team and members.
• Compliance with all permits and regulations, including conditional use permits

Required Skills/Qualifications

• At least 7+ years managing high-volume Food and Beverage (F&B) or multi-unit operations
• Understand, maintain, and enforce local and government regulated food safety, risk prevention, fire prevention, Labor laws and emergency procedures to ensure the safety of all staff and guests
• Ability to supervise, train and motivate all levels of employees
• Interview all new and prospective hires (internal/external) and adhere to P&D policies while positively provide support to the team in terms of growth, development and success planning
• Monitor, assess, report and develop action items to support service trends, guest/member/staff surveys
• Innovator and influencer with previous experience managing F&B operations that focus on service and providing top quality experiences through food and drink.
• Creative and analytical thinker who encompasses strong business aptitude is driven by results and guest satisfaction. Naturally hospitable
• Excellent interpersonal skills and ability to build relationships (internal/external) as well as highly organized, efficient and detail oriented

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry, or lift at least 40 pounds.
• Must be able to work in front of a computer screen for up to 5 hours per day.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

ABOUT THE ROLE

At Peloton, we view Platform as a Product. A phenomenal platform unlocks speed of development and learning. It allows us to scale easily, enabling our engineers to maximize attention on new features and capabilities.  A key to crafting a phenomenal platform is data-driven insights and understanding where we should focus our attention to create the best outcomes for our members.  Platform at Peloton is a force-multiplier that enables Peloton to move faster and scale safely with minimal effort. Core to this mission is creation of the best developer experience in the tech industry for the entire spectrum of Peloton's technology.  We work across an incredible range of technology domains: hardware, firmware, web, mobile, backend, data, messaging, content, streaming, and machine learning. We get to apply these to create a platform of products loved by millions of customers all over the world. 

Peloton is looking for a Site Reliability Engineer with an operations focus to work with teams across the organization to help build and maintain a monitorable, performant, reliable, and highly-scalable deployment platform.  We are a growing team of engineers tackling exciting problems to handle thousands of nodes and pods spread across many deployments.

YOUR DAILY IMPACT AT PELOTON

• Automatic, fast auto scaling for live rides and special large events
• Host a critical infrastructure that ensures that our members have the best experience possible on tens of thousands of pods across multiple clusters
• Provide a platform for machine learning (and other awesome workloads)  Allow developers to move quickly and experiment, without getting in the way
• Promote best practices for building and operating highly reliable systems
• Serve as domain expert in observability and monitoring
• Consult in system design to meet reliability and capacity requirements
• Automate everything, from infrastructure down to day-to-day tasks
• Conduct timely post-mortems of infrastructure incidents
• Assist with all aspects of operational security and compliance
• Seek out potential threats to security and reliability and advocate solutions
• We work with Amazon Web Services, Chef, Python, Ubuntu, Nginx, Jenkins, and Terraform

 YOU BRING TO PELOTON

• Experience maintaining scalable and stable Kubernetes clusters
• Knowledge of best practices when it comes to the observability and monitoring required of running Kubernetes at
  scale
• Knowledge of best practices in regards to securing a Kubernetes cluster and its deployments at scale
• A passion for helping development teams make the transition to a container-native world
• Experience with CI/CD Systems such as for example: Jenkins, ArgoCD, Harness, Tekton, etc.
• Experience deployment infrastructure using Infrastructure as Code utilities such as Terraform or Pulumi
• Know when to triage and when to dive down into a root-cause analysis
• Passion for reliable, scalable, observable software with a strong sense of ownership
• Experience with a programming language like Python, Golang, Java, C

#LI-JS2
#LI-Hybrid

GROWTH TEAM ASSOCIATE

ROLE HEADLINE: Grow Dig Inn’s sales channels by building, maintaining, nurturing and managing relationships across different verticals and market opportunities. Drive specific KPIs through day to day management to support the business’s long term growth initiatives. 

ABOUT THE ROLE: 

Dig Inn’s Associate of Growth role is in charge of building channel and market-agnostic revenue. This revenue growth will span a multitude of channels, with Growth Associates supporting both new catering growth and alternative revenue exploration projects alike. You will team up with various departments across the organization to achieve business objectives, analyze performance metrics, and work closely with marketing and cross-functional partners like operations to bring sales building opportunities to life. This is a hybrid position that will require you to work on-site at our restaurants, traveling across the Northeast region on a weekly basis.

In this role, you will collaborate with several teams at Dig Inn to support new partnerships and projects that promote growth. The Growth Associate’s success will be determined by incremental, attributable revenue growth, brought to life through the process of identifying and executing on promising new revenue opportunities.

YOU WILL: 

• Support catering business in key verticals by identifying and establishing relationships with new corporate customers.
• Work with the larger Revenue & Growth team to identify, align on size-of prize and ultimately execute on compelling net-new alternative revenue. 
• Utilize CRM software to manage client data, track sales activities, and prepare reports on growth progress.
• Work with cross-functional teams to develop and implement marketing and growth plans for Dig Inn's catering business and new sales building initiatives.
• Develop and implement sales strategies, client service and retention plans, and analyze sales data to inform marketing and outreach strategies.
• Conduct market research and engage with clients directly to improve product-market fit.
• Test, measure, report, and optimize sales tactics based on business and brand objectives.
• Work on cross-functional strategic projects with other teams to drive revenue growth.

YOU HAVE: 

• 1-2 years of relevant experience
• Proven project management and communication skills.
• Strong ownership and pride in your work - you aim for impact and you have a passion for results. 
• The ability to work at a strategic level, but you’re equally as happy getting your hands dirty.
• Strong organizational and communication skills with the ability to engage with various levels of management, staff, and clients.
• Amazing interpersonal, client-facing communication skills that you love to show off on a daily basis.
• Never-say-die attitude to finding the right person, establishing the right connection, attending the right event, etc.
• The ability to multitask and manage multiple priorities at a given time.
• A desire to never stop learning - both personally and professionally.
• Curiosity about the world, food, and people
• Must be willing to travel 

COMPENSATION:

Salary Range: $60,000-70,000/year

Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package;  additional components include a bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.

Individual compensation decisions are determined by factors that include current market location, skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors

PERKS AND BENEFITS:

• Health Insurance (Medical, Dental, and Vision)
• 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
• Short-Term Disability
• Bonus Potential
• Phone reimbursement
• Commuter benefits
• Company laptop
• Flexible vacation time (up to 20 days a year)
• Hybrid work environment
• Complimentary DIG lunch every day

ABOUT US:

DIG is an upscale fast casual brand with 30 locations throughout the northeast. We're committed to sourcing, cooking, and serving delicious, seasonal vegetables and culinary comfort food at scale. Sound good? Tastes even better.

Each of our restaurants is run by a chef and an entire culinary team, all dedicated to cooking from scratch all day. We've trained a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. That's because we believe that knife skills are life skills.

We're focused on doing things right, building our business on good food and great people.We believe access to good food shouldn’t have to be a movement, an ethos or even a doubt. Which is why we built DIG to be fresher – from sourcing to serving. 

To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE:  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

Additional Role Note: 

The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law  (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

GROWTH TEAM ASSOCIATE

ROLE HEADLINE: Grow Dig Inn’s sales channels by building, maintaining, nurturing and managing relationships across different verticals and market opportunities. Drive specific KPIs through day to day management to support the business’s long term growth initiatives. 

ABOUT THE ROLE: 

Dig Inn’s Associate of Growth role is in charge of building channel and market-agnostic revenue. This revenue growth will span a multitude of channels, with Growth Associates supporting both new catering growth and alternative revenue exploration projects alike. You will team up with various departments across the organization to achieve business objectives, analyze performance metrics, and work closely with marketing and cross-functional partners like operations to bring sales building opportunities to life. This is a hybrid position that will require you to work on-site at our restaurants, traveling across the Northeast region on a weekly basis.

In this role, you will collaborate with several teams at Dig Inn to support new partnerships and projects that promote growth. The Growth Associate’s success will be determined by incremental, attributable revenue growth, brought to life through the process of identifying and executing on promising new revenue opportunities.

YOU WILL: 

• Support catering business in key verticals by identifying and establishing relationships with new corporate customers.
• Work with the larger Revenue & Growth team to identify, align on size-of prize and ultimately execute on compelling net-new alternative revenue. 
• Utilize CRM software to manage client data, track sales activities, and prepare reports on growth progress.
• Work with cross-functional teams to develop and implement marketing and growth plans for Dig Inn's catering business and new sales building initiatives.
• Develop and implement sales strategies, client service and retention plans, and analyze sales data to inform marketing and outreach strategies.
• Conduct market research and engage with clients directly to improve product-market fit.
• Test, measure, report, and optimize sales tactics based on business and brand objectives.
• Work on cross-functional strategic projects with other teams to drive revenue growth.

YOU HAVE: 

• 1-2 years of relevant experience
• Proven project management and communication skills.
• Strong ownership and pride in your work - you aim for impact and you have a passion for results. 
• The ability to work at a strategic level, but you’re equally as happy getting your hands dirty.
• Strong organizational and communication skills with the ability to engage with various levels of management, staff, and clients.
• Amazing interpersonal, client-facing communication skills that you love to show off on a daily basis.
• Never-say-die attitude to finding the right person, establishing the right connection, attending the right event, etc.
• The ability to multitask and manage multiple priorities at a given time.
• A desire to never stop learning - both personally and professionally.
• Curiosity about the world, food, and people
• Must be willing to travel 

COMPENSATION:

Salary Range: $60,000-70,000/year

Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package;  additional components include a bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.

Individual compensation decisions are determined by factors that include current market location, skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors

PERKS AND BENEFITS:

• Health Insurance (Medical, Dental, and Vision)
• 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
• Short-Term Disability
• Bonus Potential
• Phone reimbursement
• Commuter benefits
• Company laptop
• Flexible vacation time (up to 20 days a year)
• Hybrid work environment
• Complimentary DIG lunch every day

ABOUT US:

DIG is an upscale fast casual brand with 30 locations throughout the northeast. We're committed to sourcing, cooking, and serving delicious, seasonal vegetables and culinary comfort food at scale. Sound good? Tastes even better.

Each of our restaurants is run by a chef and an entire culinary team, all dedicated to cooking from scratch all day. We've trained a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. That's because we believe that knife skills are life skills.

We're focused on doing things right, building our business on good food and great people.We believe access to good food shouldn’t have to be a movement, an ethos or even a doubt. Which is why we built DIG to be fresher – from sourcing to serving. 

To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE:  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

Additional Role Note: 

The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law  (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

GROWTH TEAM ASSOCIATE

ROLE HEADLINE: Grow Dig Inn’s sales channels by building, maintaining, nurturing and managing relationships across different verticals and market opportunities. Drive specific KPIs through day to day management to support the business’s long term growth initiatives. 

ABOUT THE ROLE: 

Dig Inn’s Associate of Growth role is in charge of building channel and market-agnostic revenue. This revenue growth will span a multitude of channels, with Growth Associates supporting both new catering growth and alternative revenue exploration projects alike. You will team up with various departments across the organization to achieve business objectives, analyze performance metrics, and work closely with marketing and cross-functional partners like operations to bring sales building opportunities to life. This is a hybrid position that will require you to work on-site at our restaurants, traveling across the Northeast region on a weekly basis.

In this role, you will collaborate with several teams at Dig Inn to support new partnerships and projects that promote growth. The Growth Associate’s success will be determined by incremental, attributable revenue growth, brought to life through the process of identifying and executing on promising new revenue opportunities.

YOU WILL: 

• Support catering business in key verticals by identifying and establishing relationships with new corporate customers.
• Work with the larger Revenue & Growth team to identify, align on size-of prize and ultimately execute on compelling net-new alternative revenue. 
• Utilize CRM software to manage client data, track sales activities, and prepare reports on growth progress.
• Work with cross-functional teams to develop and implement marketing and growth plans for Dig Inn's catering business and new sales building initiatives.
• Develop and implement sales strategies, client service and retention plans, and analyze sales data to inform marketing and outreach strategies.
• Conduct market research and engage with clients directly to improve product-market fit.
• Test, measure, report, and optimize sales tactics based on business and brand objectives.
• Work on cross-functional strategic projects with other teams to drive revenue growth.

YOU HAVE: 

• 1-2 years of relevant experience
• Proven project management and communication skills.
• Strong ownership and pride in your work - you aim for impact and you have a passion for results. 
• The ability to work at a strategic level, but you’re equally as happy getting your hands dirty.
• Strong organizational and communication skills with the ability to engage with various levels of management, staff, and clients.
• Amazing interpersonal, client-facing communication skills that you love to show off on a daily basis.
• Never-say-die attitude to finding the right person, establishing the right connection, attending the right event, etc.
• The ability to multitask and manage multiple priorities at a given time.
• A desire to never stop learning - both personally and professionally.
• Curiosity about the world, food, and people
• Must be willing to travel 

COMPENSATION:

Salary Range: $60,000-70,000/year

Our salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package;  additional components include a bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG.

Individual compensation decisions are determined by factors that include current market location, skills-based qualifications, prior work experience, and balancing internal equity relative to other DIG employees. We expect the majority of candidates who are offered roles at DIG to fall healthily within the ranges based on these factors

PERKS AND BENEFITS:

• Health Insurance (Medical, Dental, and Vision)
• 16 weeks of Fully Paid Parental Leave (for primary and secondary caregivers)
• Short-Term Disability
• Bonus Potential
• Phone reimbursement
• Commuter benefits
• Company laptop
• Flexible vacation time (up to 20 days a year)
• Hybrid work environment
• Complimentary DIG lunch every day

ABOUT US:

DIG is an upscale fast casual brand with 30 locations throughout the northeast. We're committed to sourcing, cooking, and serving delicious, seasonal vegetables and culinary comfort food at scale. Sound good? Tastes even better.

Each of our restaurants is run by a chef and an entire culinary team, all dedicated to cooking from scratch all day. We've trained a whole generation of chefs and cooks from the ground up, including many who have never worked in a restaurant before. That's because we believe that knife skills are life skills.

We're focused on doing things right, building our business on good food and great people.We believe access to good food shouldn’t have to be a movement, an ethos or even a doubt. Which is why we built DIG to be fresher – from sourcing to serving. 

To learn more about our mission and food please visit our website at: https://www.diginn.com/mission

NOTE:  DIG believes in the power of a shared table to bring people together as we are committed to building a culturally inclusive team. Female, LGBTQ+, BIPOC, and diverse candidates are encouraged to apply

Additional Role Note: 

The duties of this position may change from time to time. DIG  reserves the right to add or delete duties and responsibilities at the discretion of Dig or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

DIG  is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law  (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).

Who are we hiring?

A junior sous chef operates as the assistant to a sous chef, which means they are responsible for a majority of the same duties and responsibilities, such as inventory, kitchen staff management and food preparation. The Junior Sous Chef is responsible for assisting in overseeing and directing all aspects of the operation of the kitchen, and in providing functional assistance, coordinating activities and functions with other heads in the food and beverage department, especially in the absence of sous chef.

What will you do?

• Leads kitchen team in sous chefs’ absence
• Assist executive chef and sous chef with menu creation
• Ensure that required MSG standards/methods are adhered to in the production and preparation of food – in quality, quantity, presentation and safety
• To ensure that the kitchen is organized and run to the highest possible levels of safety and hygiene. Aid in the training of new staff.
• To constantly check quality and quantity of food going out of the kitchen.
• Ensure all dishes are prepared according to specification from the Executive and Sous and served at the correct quality, portion size, and temperature
• Keep work areas clean and organized before, during, and at the conclusion of an event.
• Ensure Department of Health guidelines are being met consistently.
• Complete opening and closing inventory check lists, ensure proper food rotation (FIFO) and minimize/track waste.
• Cleaning duties include but not limited to: scrubbing work surfaces and walls, sweeping, mopping and breaking down/cleaning all cooking equipment.
• Carry out other duties as specified by the Executive or Sous Chef

What do you need to succeed?

• Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Culinary School degree along with Sous Chef experience is preferred.
• 2-3 years minimum experience working in a professional kitchen or applicant without formal training would need one-year hands on training with direct supervision of a trained chef
• Must have a NYC Food Handling Department of Health certification. Understanding of DOH regulations
• Must have the ability to execute multiple tasks in a high-pressured environment along with the ability to oversee multiple projects and ensure the highest quality standards.
• Ability to pay attention to details: adherence to specific ingredients and measurement needed for various menus
• Must have problem solving skills and the ability to make quick decisions
• Must have excellent guest service skills.
• Strong verbal communication skills and demonstrated ability to work well under pressure.
• Must be available to work nights, weekends and holidays.
• SUPERVISION: 10-15 Kitchen Staff

Special Requirements:

• General physical requirement such as lifting 25lbs., standing for long periods, walking long distances, working in inclement conditions, lead and assist in evacuation of guests and staff, ability to walk up and traverse downstairs, bending and constant motion is often required.
• Must be willing to travel to other company locations as needed.
• Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment

#LI-Onsite

POSITION OVERVIEW:

The Cook is a vital member of the culinary team at Moss, contributing to the delivery of a refined and welcoming dining experience across multiple service periods. Working closely with kitchen leadership, this role is responsible for preparing and executing high-quality dishes in accordance with established recipes, standards, and service expectations, while ensuring consistency, efficiency, and attention to detail in all aspects of food production.

This position requires a strong foundation in culinary fundamentals, with a focus on precision, cleanliness, and adherence to food safety standards. The Cook plays an important role in maintaining an organized and sanitary kitchen environment, supporting smooth service execution, and upholding Moss’s commitment to quality and hospitality.

In this fast-paced, collaborative environment, the Cook is expected to demonstrate reliability, teamwork, and a proactive approach to learning and development, while contributing to a culture of excellence and professionalism.

COMPENSATION AND CLASSIFICATION:

The hourly wage for this position is $18.00 - $26.00 per hour.
This is a non-exempt, hourly position. In accordance with the Fair Labor Standards Act (FLSA), you are eligible for overtime pay at one and a half times your regular rate for all hours worked over 40 in a single workweek.

KEY RESPONSIBILITIES:

• Prepare and execute high-quality dishes in accordance with standardized recipes, ensuring consistency, precision, and adherence to service timelines
• Maintain excellence in food presentation, portioning, and temperature, ensuring all dishes meet Moss’s elevated culinary standards
• Follow established kitchen systems and ticketing procedures to support smooth, efficient service operations
• Uphold strict compliance with HACCP guidelines and food safety standards at all times
• Maintain a clean, organized, and sanitary workstation, including proper storage and handling of all food and supplies
• Support inventory processes, including receiving, storage, and proper rotation of products in line with quality and safety standards
• Operate and maintain kitchen equipment responsibly and report any maintenance or safety concerns promptly
• Assist with production planning, record keeping, and daily operational tasks as needed
• Foster a collaborative and professional working environment, maintaining strong communication with team members and leadership
• Demonstrate a consistent commitment to safety, adhering to all company policies and proper use of kitchen tools and protective equipment
• Participate in ongoing training and safety meetings to support continuous improvement and operational excellence
• Perform additional duties as assigned to support the overall success of the culinary program

QUALIFICATIONS:

• Minimum of 1+ years serving experience in a high-volume, service-driven restaurant environment; upscale or chef-driven concepts preferred.
• Flexible availability for AM and PM shifts, including weekends.
• Strong teamwork, professionalism, and a hospitality-first mindset with excellent communication skills.
• ServSafe Certified
• NY Food Handlers License

EMPLOYEE BENEFITS:

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Pre-Tax Commuter benefits
• Disability insurance

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

POSITION OVERVIEW:

The Sous Chef is an integral member of the culinary team at Moss, supporting the delivery of a refined and dynamic dining experience across multiple venues. In close partnership with the Director of Culinary, Chef de Cuisine, and leadership team, this role helps oversee daily kitchen operations, contributes to menu and recipe development, and ensures consistency in quality, safety, and efficiency throughout all food production.

This position blends hands-on leadership with creative input, playing a key role in executing seasonal, locally inspired menus to the highest standards. The Sous Chef also assists with staff training, operational initiatives, and special projects, while promoting a culture of mentorship, adaptability, and continuous improvement within a fast-paced, high-performance environment.

This position reports to the Director of Culinary and CDC.

COMPENSATION:

The salary wage for this position is $80,000.00 per year.

CLASSIFICATION:

This is an exempt, salaried position. In accordance with the Fair Labor Standards Act (FLSA), you are not eligible for overtime pay. Your compensation is intended to cover all hours required to fulfill the responsibilities of your role.

KEY RESPONSIBILITIES:

• Serve as a key member of the management team, embodying and fostering the company’s core values and Food & Beverage program
• Oversee and execute successful culinary production operations in collaboration with the Executive Chef and Chef de Cuisine
• Assist in developing and implementing new recipes, menu items, and culinary activations in partnership with culinary leadership
• Support and help direct production and on-site execution of new and existing dishes to ensure consistency and excellence
• Maintain strict adherence to HACCP guidelines, ensuring safe, sanitary, and efficient food preparation and presentation
• Collaborate with the Chef de Cuisine to uphold quality control standards and consistency across all offerings
• Support inventory management, ordering, purchasing, and food cost controls to align with financial goals
• Facilitate and assist in training BOH team members, ensuring proper techniques, standards, and execution
• Mentor, coach, and develop team members, promoting growth, accountability, and high performance
• Uphold all safety standards, food handling practices, and emergency preparedness protocols
• Support special projects as needed, including tastings, large-scale production, media engagements, promotions, and photo shoots

QUALIFICATIONS:

• Minimum of 3+ years serving experience in a high-volume, service-driven restaurant environment; upscale or chef-driven concepts preferred.
• A.O.S Degree in Culinary Arts or Culinary Certificate
• Flexible availability for AM and PM shifts, including weekends.
• Strong teamwork, professionalism, and a hospitality-first mindset with excellent communication skills.
• ServSafe Certified
• NY Food Handlers License

EMPLOYEE BENEFITS:

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Pre-Tax Commuter benefits
• Disability insurance

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

POSITION OVERVIEW:

The Jr. Sous Chef plays a key supporting role within the culinary team at Moss, contributing to the execution of a dynamic and elevated dining experience across multiple venues. Working closely with the Director of Culinary, Chef de Cuisine, and broader chef team, this position is responsible for supporting daily kitchen operations, assisting in menu and recipe development, and ensuring consistent quality, safety, and efficiency in food production.

This role combines hands-on leadership with creative collaboration, helping to bring seasonal, locally driven menus to life while maintaining the highest standards of execution. The Jr. Sous Chef also supports team training, operational excellence, and special culinary projects, all while fostering a culture of mentorship, adaptability, and continuous improvement in a fast-paced, high-end environment.

This position reports to the Director of Culinary and CDC.

COMPENSATION AND CLASSIFICATION:

The hourly wage for this position is $30.00 - $35.00 per hour.
This is a non-exempt, hourly position. In accordance with the Fair Labor Standards Act (FLSA), you are eligible for overtime pay at one and a half times your regular rate for all hours worked over 40 in a single workweek.

KEY RESPONSIBILITIES:

• Oversee and execute successful culinary production operations in collaboration with the Executive Chef and Chef de Cuisine
• Ensure all food is prepared and presented in compliance with HACCP guidelines, maintaining the highest standards of safety, sanitation, and efficiency
• Contribute to menu development, bringing creativity and seasonality to dish execution. 
• Support inventory management, ordering, and purchasing to maintain optimal kitchen operations
• Monitor and manage food costs, waste, and portion control to meet financial goals
• Lead and support team training, ensuring consistency in technique, quality, and standards
• Uphold sanitation protocols and kitchen organization at all times
• Mentor, coach, and develop BOH team members to foster growth and strong performance

QUALIFICATIONS:

• Minimum of 2+ years serving experience in a high-volume, service-driven restaurant environment; upscale or chef-driven concepts preferred.
• Flexible availability for AM and PM shifts, including weekends.
• Strong teamwork, professionalism, and a hospitality-first mindset with excellent communication skills.
• ServSafe Certified
• NY Food Handlers License

EMPLOYEE BENEFITS:

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Pre-Tax Commuter benefits
• Disability insurance

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

The Role…

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry or lift at least 40 pounds.
• Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

As a Junior Recipe Developer, you will be part of our in-house Culinary team and will collaborate with our Product Innovation, Menu Planning, and Product Insights teams. Your contribution to the strategic development of our Culinary department will be focused predominantly on researching, developing and testing recipes, analyzing and providing critical recommendations related to process improvements, and analyzing food trends, ingredients, diets, and customer preferences. You will be working on the HelloFresh and/or EveryPlate Brands.

You will … 

• Evaluate, analyze and cross test recipes for execution, recipe flow, ingredient compatibility, recipe guidelines, and especially flavor. Recommend revisions to improve taste and consistent execution of successful recipes that can be reproduced by home cooks of varying skill levels.
• Research and develop new recipes within budget, nutritional, and variety constraints, leveraging product insights, food trends, customer feedback, and the recipe database to create exciting and successful new dishes. Analyze feedback on new recipes and make process adjustments to perfect recipes and document precise directions.
• Participate in all of the culinary team tastings, share your insights, provide and collect feedback on recipe flavor, composition, and methods; analyze and make any recommendations on any adjustments that need to be made to recipes, process, or directions.
• Research and experiment with new food trends, ingredients, and different diets. 
• Participate in our innovation workshops in collaboration with the Product Innovation team to shape the future direction of the menu.
• Analyze and propose modifications to existing recipes and corresponding directions to re-energize the product and drive score improvement or help solve operational constraints.
• Learn the unique HelloFresh and EveryPlate menu offerings. Become an expert in our customer preferences and flavor profiles, and apply this knowledge when evaluating recipes, ingredients, and processes to cultivate a variety of flavor experiences. 
• Review recipes for editorial and guideline standards before customer go-live; recommend changes as needed.
• Analyze customer feedback and update guidelines tracker for accuracy, including updating for new methods or new ingredients based on customer feedback.
• Collaborate with stakeholders across the business to provide culinary input on projects and new initiatives.
•  

You are…

• Obsessed with food!
• In the “know” regarding trends and developments happening in the culinary space
• Creative and pragmatic when it comes to creating, testing, and updating new and existing  culinary products for our customers
• Organized, detailed oriented, and comfortable working with large data sets and systems
• Agile, adaptable, and excited to work in a fast-paced environment that’s rapidly  changing with limited direction
• Solution-oriented, able to think critically, and relentless at driving projects to completion
• Able and willing to give and receive constructive feedback well
• Able to identify process gaps and drive continuous improvement with effective written and oral communication skills.
• Able to confidently lead demonstrations and provide interactive instructions to test kitchen audiences.

You have… 

• Bachelor's degree 
• 2 years of Professional Culinary experience; ideally in a Test Kitchen or Product Development related role 
• Culinary School Degree or equivalent work experience and/or training. 

You’ll get… 

• Competitive salary, 401k with company match that vests immediately upon participation
• Generous PTO, including sabbatical, and parental leave of up to 16 weeks
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Tuition reimbursement for continuing education (upon 2 years of service)
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

The Role…

At Soho House a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request.

A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff.

Main Duties

• Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School
• Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards
• Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk
• Complete all check out reports at the end of each shift and have it double checked and signed by management
• Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable
• Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
• Assist runners and bussers when possible with expo and service bar tickets to support all table orders
• Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed
• Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests
• Performs other duties as assigned by supervisor/manager 

Required Skills/Qualifications

• Minimum of 2+ years’ experience in similar capacity
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously
• Tips certified and POS knowledge

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to make periodical fast paced movements are required to go from one part of the property to others.
• Must be able to move, pull, carry or lift at least 20 pounds.
• Must be able to occasionally kneel, bend, crouch and climb is required.
• Must be able to perform physical activities such as lifting, cleaning, and stooping.
• Must be able to stand, walk, lift, and bend for long periods of time.
• Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

The role…

At Soho House, a Server is responsible for understanding, discussing and educating members and guests all menu items, allergies associated (if applicable) while also presenting an approachable and elevated experience by following Soho House Service Standards. The Server plays a crucial role in ensuring the success of service and guest satisfaction. Also, collaborates with other team members and completes pre-service and post-service duties, accurately entering orders into POS and being attentive during service to support additional member or guest request.

A successful Server maintains a positive and influential attitude, is detail oriented, process driven and flexible while working under pressure to ensure seamless communication is maintained through the Front of House (FOH) and Back of House (BOH) staff.

Main Duties

• Develop and maintain professional relationships with all coworkers and management as well as complete checklists on all trained processes learned in Club School

• Positively influence members and guests experience by elevating the dining experience with food and drink pairing options and discussing specials to drive sales through consistent and approachable communication and the highest level of service in accordance with Soho House Standards
• Maintain communication and advise Management and Executive Chef on any allergies or potential red flags encountered throughout the night to mitigate any forecasted risk

• Complete all check out reports at the end of each shift and have it double checked and signed by management
• Adhere to health and safety policies as well as all Company policies, procedures, standards and local, state, and federal law as applicable
• Accommodate special requests from guests or alternative solution that better suites business needs or advise management to further assess and provide options
• Ensure food orders are finished being plated and coursed out correctly before appropriately serving to members/guests
• Assist runners and bussers when possible with expo and service bar tickets to support all table orders
• Clean and stock server alley and bar area, polish silverware, plates and/or glassware as needed
• Knowledge of the menu, with the ability to make suggestions who asked by members and/or guests

Required Skills/Qualifications

• Minimum of 2+ years’ experience in similar capacity
• Must be at least 18 years of age
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously
• Tips certified and POS knowledge

Physical Requirements

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to make periodical fast paced movements are required to go from one part of the property to others.
• Must be able to move, pull, carry or lift at least 20 pounds.
• Must be able to occasionally kneel, bend, crouch and climb is required.
• Must be able to perform physical activities such as lifting, cleaning, and stooping.
• Must be able to stand, walk, lift, and bend for long periods of time.
• Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.

Why work with us...

Soho House we offer training to develop the technical and managerial skills necessary to enhance your career.

• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
• Rate: $12 hr/ plus tips