As an Account Director at Recorded Future, you will play a critical role in driving revenue growth by managing a portfolio of strategic enterprise accounts and generating new business. You’ll own the full sales cycle, from prospecting to close, while building trusted relationships with senior stakeholders in cybersecurity, IT, and procurement. This is a high-impact, quota-carrying role ideal for a strategic, driven, and customer-obsessed sales leader.

What You'll Be Doing:

New Business Acquisition

• Identify and pursue net-new logo opportunities through outbound prospecting, referrals, and channel networks
• Conduct strategic discovery to align cybersecurity needs with Recorded Future’s intelligence solutions
• Engage channel partners in joint go-to-market motions, leveraging their reach and relationships

Account Management

• Own and grow key enterprise accounts across multiple verticals
• Drive upsell, cross-sell, and renewal opportunities by identifying unmet needs and usage patterns
• Build strong, multi-threaded relationships across technical and executive audiences (CISO, CIO, VP of Security)
• Act as a trusted advisor, delivering insights and value beyond the initial sale
• Partner with Customer Success and other internal stakeholders to ensure seamless onboarding, support, and long-term customer value

Sales Execution & Forecasting

• Navigate complex, multi-stakeholder sales cycles lasting 6–12 months
• Apply MEDDPICC and value-based selling frameworks to qualify and advance deals
• Develop and present compelling proposals, with a strong grasp of both technical value and business ROI
• Use Salesforce, Clari, and Gong to manage pipeline health, track activity, and maintain forecast accuracy
• Handle objections and pricing conversations with clarity, confidence, and professionalism
• Consistently meet or exceed quarterly and annual revenue targets
  
  

Market Intelligence & Strategy

• Maintain a deep understanding of cybersecurity trends, competitive dynamics, and enterprise buying behavior
• Provide market feedback to internal teams to inform product, positioning, and roadmap priorities
• Operate with urgency, professionalism, and high standards of customer care

What You'll Bring:

Experience

• 8+ years in enterprise SaaS or cybersecurity sales roles, with a focus on complex, multi-stakeholder deals
• Track record of consistently exceeding quota and driving territory growth
• Experience managing long sales cycles and closing 7-figure, multi-year contracts with Fortune 1000 clients
• Strong experience with direct sales and partner-driven go-to-market models

Skills

• Proficient in discovery, objection handling, and closing
• Deep knowledge of MEDDPICC and value-based consultative sales approaches
• Skilled in managing sales processes including approvals, legal reviews, and quoting workflows
• Comfortable engaging with C-level executives and adapting communication to a range of stakeholders
• Highly organized and operationally disciplined; fluent in tools like Salesforce, Clari, Gong

Preferred Qualifications:

• The grit, curiosity, and resilience to thrive in a high-growth, fast-paced environment
• An entrepreneurial mindset with a proactive, self-starter attitude
• A customer-obsessed approach, with a desire to solve meaningful problems and deliver long-term value
• A collaborative and team-oriented; able to work cross-functionally and build internal champions
• Thoughtfulness, self-awareness, and composed under pressure

#LI-Remote

Associate – India (Ammonia & Industrial Decarbonisation)

Location: New Delhi, India
Contract: 12-month fixed-term contract, with path to permanent employment

Our Energy Platform designs and implements corporate and country decarbonisation strategies, promotes emerging clean technologies and green technology clusters, and supports the global energy transition at speed and scale. With a growing footprint in India, we are working at the forefront of one of the world’s most consequential energy transitions.

With around 350 people across offices in London, Amsterdam, Berlin, Jakarta, Paris, São Paulo, Nairobi and New York, we are a diverse, mission-driven team united by a shared conviction to accelerate the transition to a sustainable global economy.

Role Overview

Systemiq is seeking a motivated and analytically strong Associate to support the delivery of a flagship initiative aimed at catalysing India’s first wave of low-emissions ammonia investment and accelerating the decarbonisation of the fertiliser sector.

This role sits at the intersection of research, analysis, and stakeholder engagement. The successful candidate will work closely with the Programme Director and Systemiq’s global teams to contribute rigorous analytical outputs, support stakeholder processes, and help build the evidence base for market-shaping decisions.

Working alongside the Programme Director and local partners (including CEEW), the Associate will contribute to both day-to-day delivery and longer-term programme strategy — building skills in energy systems analysis, coalition management, and climate policy.

This is an excellent opportunity for a professional with 3–6 years of experience who is eager to deepen their expertise in industrial decarbonisation and contribute to one of India’s most important climate transitions.

Key Responsibilities

Research & Analysis

• Conduct techno-economic analysis and literature reviews to support programme workstreams on low-emissions ammonia and fertiliser decarbonisation
• Contribute to the development of investment cases, market assessments, and pathway modelling
• Synthesise complex data and insights into clear, actionable outputs for both internal and external audiences
• Use AI and digital research tools to accelerate synthesis and insight generation

Programme Delivery Support

• Support the Programme Director in managing workplans, timelines, and milestones across a multi-year initiative
• Prepare and maintain high-quality documentation, presentations, and reports
• Track programme progress and flag risks or delivery issues in a timely manner
• Coordinate logistics and preparation for stakeholder meetings, workshops, and events

Stakeholder & Coalition Support

• Assist in building and managing relationships with government ministries, fertiliser producers, project developers, and financial institutions
• Support the design and facilitation of coalition structures and working groups
• Prepare briefings, meeting notes, and follow-up materials for senior stakeholder engagements

India Platform Contribution

• Provide on-the-ground support to Systemiq’s growing India presence
• Contribute to internal knowledge management and organisational learning on India’s energy transition
• Support business development and opportunity identification as directed by the Programme Director

Essential Experience

• 3–6 years of experience in strategy consulting, energy, climate, research, or a related analytical field
• Experience in top-tier strategy consulting background is strongly preferred – McKinsey, BCG, Bain
• Demonstrated ability to produce high-quality quantitative and qualitative analysis under time pressure
• Experience contributing to complex projects or programmes in multi-stakeholder environments
• Some exposure to energy systems, industrial sectors, climate policy, or related domains
• Familiarity with applying AI tools to research, synthesis, and data analysis

Core Capabilities

• Strong analytical and problem-solving skills, with an ability to work from first principles
• Excellent written and verbal communication skills, including the ability to distil complex analysis into accessible outputs
• High attention to detail and commitment to quality across all deliverables
• Proactive, collaborative working style with the ability to manage multiple workstreams simultaneously
• Comfort operating in ambiguous, fast-moving environments and taking initiative

Additional Experience

• Understanding of India’s energy, industrial, or policy landscape
• Exposure to fertiliser, ammonia, hydrogen, or broader power-to-x value chains
• Experience working across public, private, or non-profit sectors
• Familiarity with climate finance, carbon markets, or sustainable investment frameworks

What This Role Offers

• Opportunity to contribute to a high-impact initiative critical to India’s energy transition and food system resilience
• Direct exposure to senior policymakers, industry leaders, and financial institutions
• Mentorship and development within a high-performing, mission-driven team
• A clear pathway for progression within Systemiq’s growing India platform
• A collaborative, global work environment with diverse programmes, offices and relationships around the world

Programme Director – India (Ammonia & Industrial Decarbonisation)

Location: New Delhi, India
Contract: 12-month fixed-term contract via Employer of Record (EoR), with the intention for permanent employment as Systemiq expands further in region

Our Energy Platform designs and implements corporate and country decarbonisation strategies, promotes emerging clean technologies and green technology clusters, and supports the global energy transition at speed and scale. With a growing footprint in India, we are working at the forefront of one of the world's most consequential energy transitions.

With around 300 people across offices in London, Amsterdam, Berlin, Jakarta, Paris, São Paulo and New York, we are a diverse, mission-driven team united by a shared conviction to accelerate the transition to a sustainable global economy.

Role Overview

Systemiq is seeking an entrepreneurial and execution-focused Programme Director to lead and shape a flagship initiative aimed at catalysing India’s first wave of low-emissions ammonia investment and accelerating the decarbonisation of the fertiliser sector.

This role sits at the intersection of programme delivery and market development. The successful candidate will not only lead a complex, multi-stakeholder initiative but also use it as a platform to build relationships, originate new opportunities, and contribute to establishing Systemiq’s long-term presence in India.

Working closely with Systemiq’s global teams and local partners (including CEEW), the Programme Director will act as the on-the-ground hub for delivery, stakeholder engagement, and market shaping across government, industry, and finance.

This is a high-autonomy role suited to candidates who are comfortable operating in ambiguity, building from first principles, and taking ownership of both execution and growth.

Key Responsibilities

Programme Leadership & Delivery

• Lead the design and delivery of a multi-year initiative focused on low-emissions ammonia and fertiliser sector decarbonisation in India
• Define programme strategy, workplans, milestones, and analytical approach
• Oversee high-quality analytical outputs, including techno-economic assessments and investment cases
• Ensure delivery against impact objectives, timelines, and stakeholder expectations

Market Development & Business Origination

• Identify, shape, and originate follow-on opportunities linked to the programme
• Build and maintain a pipeline of potential engagements across industry, finance, and policy stakeholders
• Convert relationships and insights into funded programmes, partnerships, or commercial work

Stakeholder & Coalition Leadership

• Build and manage senior relationships across government ministries, fertiliser producers, project developers, and financial institutions
• Design and lead coalition structures, including defining vision, governance, and engagement models
• Represent Systemiq externally in high-level forums, discussions, and partnerships

Team Leadership

• Manage and develop a small, high-performing team, including 1–2 Systemiq staff (potentially rotating or relocating to India) and a locally hired Associate
• Set clear priorities, provide coaching, and ensure high standards of delivery across the team
• Contribute to hiring and onboarding of additional India-based team members as the platform scales

India Platform Development

• Work in close partnership with Systemiq leadership to shape and scale the organisation’s presence in India
• Provide on-the-ground insight into market dynamics, opportunities, and risks
• Contribute to longer-term strategy, team build-out, and positioning in the region

Essential Experience

• 10+ years of experience in strategy consulting, energy, climate, infrastructure, or related sectors
• Strong track record of leading complex programmes or workstreams in high-performance environments
• Demonstrated experience engaging and influencing senior stakeholders across government, industry, or finance
• Proven ability to originate and develop opportunities into funded work, partnerships, or programmes
• Deep understanding of energy systems, industrial decarbonisation, or adjacent sectors
• Experience applying AI tools to research, synthesis, and insight generation

Core Capabilities

• Strong problem-solving and analytical thinking, with the ability to connect detailed analysis to system-level insights
• High level of ownership and comfort operating in ambiguous, fast-evolving environments
• Excellent communication skills, both written and verbal, with the ability to influence senior audiences
• Ability to balance strategic thinking with hands-on execution
• Experience leading and developing high-performing teams

Additional Experience

• Deep, hands-on experience working in India’s energy, industrial, or policy landscape, with a strong local network across government, industry, and/or finance
• Exposure to fertiliser, ammonia, hydrogen, or broader power-to-x value chains
• Experience working across public, private, and non-profit sectors
• Familiarity with market-based mechanisms and climate finance structures

What This Role Offers

• Opportunity to lead a high-impact initiative critical to India’s energy transition and food system resilience
• A central role in shaping Systemiq’s long-term presence in one of the world’s most important transition markets
• Direct exposure to senior policymakers, industry leaders, and financial institutions
• Significant scope for career growth, including potential to shape future team and leadership structure in India
• A collaborative, mission-driven environment with global reach via our diverse programmes, offices and relationships around the world

About the Role

At Veeam, Service Provider Systems Engineers work closely with sales and help to evangelize, inform, educate and influence service providers of our product offerings to drive growth for their businesses. As a trusted customer advocate / advisor the Service Provider Engineer will help our customers understand the best practices around building and operating a profitable Veeam Cloud Service Provider environment. 

The work will focus on data management for cloud service provider technologies within a service providers data centre with knowledge of Microsoft Azure, Amazon Web Services (AWS) & Google Cloud Platform (GCP) being beneficial. A deep understanding of the service provider market is required, including the personas and motivations of key implementors and decision makers in the space. You will regularly take part in deep-dive education and design exercises.  

In this role, you will leverage your ability to manage changing priorities in a high growth service provider native business unit environment along with a passion for designing and building solutions. You will be responsible for the overall design and mapping of prospect’s business requirements, including working with these clients to assess current state processes and tools, identify Veeam platform solution options, define solution requirements, define and scope/estimate integration requirements, and develop overall architecture points of view. The ability to connect technology with measurable business value is critical to this role. You should also have a demonstrated ability to think strategically about business, products, and technical challenges.  

What You’ll Do

• Work with select Veeam Cloud and Service Provider (VCSP) partners across India & SAARC 
• Work closely with Veeam Cloud-focused Sales Representatives to generate revenue and achieve quarterly/yearly revenue goals 
• Develop high-level SaaS solution designs/architecture for Veeam Cloud and Service Provider partners that span multiple data centres, and include storage, servers, networking, virtualisation, and Veeam availability solutions. 
• Empower and assist Cloud and Service Provider partners while they evaluate Veeam’s product offerings during the pre-sales and Proof Of Concept (POC) process 
• Enable partners to position, present and demo the business value of the Veeam technical solution as a part of their overall offerings 
• Understand the competitive landscape and develop competitive strategies to differentiate Veeam s offerings in collaboration with our Cloud and Service Provider partners 
• Help to ensure that the broader Veeam Sales Organisation understands and can position the value of the solutions provided by our Cloud and Service Provider partners 
• Provide technical sales assistance to the broader Veeam Systems Engineering team as they help customers and prospects leverage offerings from Veeam VCSP partners 
• Provide continual technical nourishment to partner technical organisations about Veeam 
• Create and deliver partner and customer-facing presentations 
• Learn and advocate for Veeam's full suite of products with a fierce commitment to self-education, team & business community knowledge sharing and industry 

What You’ll Bring

• Graduate qualification minimum. A combination of education and experience will be considered. 
• Experienced Pre-Sales Systems Engineer with strong performance working with Service Providers and/or Enterprise Accounts 
• Industry experience of management and or design of core technologies including Storage, Networking, Servers, virtualization (VMware, HyperV and or AHV) and Containerization (Kubernetes experience is desirable) 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly 
• Knowledge and experience around the hyperscale platforms (e.g., AWS, AZURE, Google), cloud native applications and dev ops technologies 
• Experience with data protection strategy (e.g., Security, Orchestration and Automation, High Availability, Disaster Recovery, Change Management)  
• Experience with Databases such has MSSQL, PostgreSQL, MySQL and or Oracle is desirable  
• Must have a strong customer service orientation, a strong sense of initiative, a positive attitude, and a collaborative working style 
• Excellent relationship-building, communication (written/verbal), presentation and negotiation skills are required 
• Problem solving, business proficient communication skills with the ability to adapt to ever changing customer, partner requirements or market conditions, with the ability to think strategically and create innovative solutions  
• A passion for self-development, learning and keeping up with the latest technology trends 
• Up to 25% travel 

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-TR1

Rhombus Power India is purposefully transforming the nation’s defense and national security enterprises with Guardian, its Artificial Intelligence platform for strategic, operational, and tactical decision-making at the speed of relevance.

We are looking for people who are driven by a sense of purpose. In this role, you will serve as a Data Engineer to solve our customer’s uniquely complex problems. We expect you to be a systems-level thinker and a real doer. You will excel in this role if you are hungry to make a difference and are intellectually bold. And we sure hope that you smile when you hear our clients say, “If we can dream it, Rhombus can do it.”

Come join our cross-disciplinary and world-class team of technologists who are working hard every day to deliver game-changing solutions to transform national security.

Location

New Delhi, India

Job Description

Rhombus’ Data Engineers are instrumental in designing and implementing data engineering activities on topical, mission-driven projects that inform our national security agenda. They analyze, build, and maintain our organization’s data infrastructure and processing systems. As a Data Engineer, you’ll perform various code development and query needs for integration with new and existing applications, dashboards and machine learning pipelines. You’ll work cross functionally with other departments and utilize your skills at all stages of the analytics pipeline to create results that drive business values and customer success! You’ll be asked to travel to client sites where you’ll engage and collaborate directly with the client to discuss data pipelines, solutioning, and to ensure a strong client connection.

Responsibilities:

• Develop code using various programming and scripting languages to automate data ingestion and improve data management processes.
• Architect data repositories, stand up data platforms and develop data pipelines for ingestion, transformation, and aggregation.
• Review existing architecture, data strategy, and improve processes for data governance, data quality, and metadata management.
• Extract and analyze raw data from multiple data sources via APIs, SQL Stored Procedures, or Python scripts.
• Ability to develop scripts and programs for converting various types of data into usable formats and support project team to scale, monitor and operate data platforms.
• Collaborate with a multi-disciplinary team of analysts, data scientists, data engineers, developers, and data consumers in a fast-paced, agile environment.
• You’ll use your experience in analytical exploration and data examination while you manage the assessment, design, building, and maintenance of scalable platforms for clients.
• Communicate project status and results to various levels of leadership.

Qualifications:

• A Bachelor’s degree in Data Analytics, Computer Science, Computer Engineering, Information Systems/Sciences, or other relevant area (or equivalent experience) and at least 1 year of professional experience, or a Master’s degree with strong academic project experience.
• Experience with 1 or more programming and scripting languages, with a strong focus on Python, Pandas and Numpy. Other languages include: Shell, PERL, Java, C/C++/C#, Scala, etc.
• Experience with 1 or more of the following relational, noSQL and/or file based storage (e.g. MYSQL, MongoDB, SQL Server, Oracle, Postgres, Hbase, DynamoDB, etc.)
• Experience building and maintaining ETL data pipelines
• Experience with software development life cycle including testing, documenting, delivery and support
• Working knowledge of AWS/cloud technologies
• Experience using query optimization as well as data modeling techniques.
• Familiarity with machine learning frameworks (such as TensorFlow, Scikit-Learn, etc.)

Personal Qualities:

• Ability to contextualize data as it relates to Rhombus’ vision. We want someone who can understand the “why” and “so what”, and not just the “how”. Our Data Engineers help us transmit the enthusiasm we have around the data work to the individuals doing that work.
• Must have strong problem-solving skills and demonstrated excellent oral and written communication skills.
• We’re seeking folks with strong intellectual curiosity and creativity, with an ability and willingness to learn new skills and apply novel solutions to problems.
• Comfort in a fast-paced start-up environment is crucial, with the ability to consistently revise your approach in response to new information, and to be flexible and adaptive.

The Role

The Senior Solutions Engineer at Rhombus Power is an experienced technical leader responsible for driving the architecture and deployment of our most complex AI-powered solutions. You will leverage significant previous solutions engineering experience to solve global business and national security challenges. This role requires a seasoned software generalist capable of operating independently to deliver production-grade code across the full stack (DevOps, frontend, and backend) while serving as a trusted technical advisor to senior customer stakeholders. You will bring effective, real-world solutions to life for our biggest clients.

Responsibilities

• Lead the technical architecture, design, and implementation phases of large-scale AI solution deployments with strategic national security partners.
• Act as the subject matter expert on all Rhombus Power products and technologies, providing deep technical consultation to influence partner strategy and optimize solution effectiveness.
• Be a highly autonomous software generalist, quickly developing, iterating, and deploying high-quality, full-stack code (DevOps, backend systems, and sophisticated frontend UIs) to meet evolving mission needs.
• Mentor and provide technical guidance to junior Solutions Engineers, fostering best practices for coding, integration, and customer engagement.
• Work closely with Rhombus Power Product Managers and Engineering teams to synthesize complex customer requirements and directly influence the development of new products and platform features.
• Lead complex troubleshooting efforts and technical deep dives to ensure system reliability and performance in mission-critical environments.
• Travel to customer sites for deployment leadership, high-level technical consultation, and operational oversight.

Qualifications

• A minimum of 7 years of total professional work experience in software engineering, technical consulting, or a related field.
• Significant previous experience (3+ years preferred) in a Solutions Engineering, Forward Deployed Engineering, or similar customer-embedded role, focusing on complex enterprise software.
• Expert-level command as a software generalist, capable of architecting and implementing solutions across the technology stack (DevOps, backend, and frontend).
• Deep proficiency in modern programming languages, cloud technologies (e.g., AWS, Azure, GCP), data pipelines, and security best practices.
• Experience with Linux/Unix systems and system administration
• Proven ability to lead technical discussions, manage complex stakeholder relationships, and drive major projects to successful completion in fast-paced environments.
• Exceptional problem-solving skills and the capacity to translate high-level mission objectives into concrete, technical solutions.
• Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience.

ABOUT THE ROLE

The Manager – Digital Transformation, Utilities will serve as the central coordination and execution member for advancing digitalization across distribution utilities within the Grids of the Future portfolio. This is a high-impact, cross-functional role that bridges strategic programme delivery, stakeholder engagement, technology deployment, and institutional capacity building. The incumbent will work closely with distribution companies (DISCOMs), grid operators, government energy ministries, multilateral institutions, technology vendors, and civil society organisations to drive measurable transformation outcomes at scale.

The role demands equal command of sector-specific technical knowledge — particularly in distribution utility operations, grid modernisation, software engineering, and energy data infrastructure — and of the human and organisational dimensions of large-scale digital change. The successful candidate will be equally comfortable presenting a roadmap to a utility board, reviewing a technical architecture with an engineering team, negotiating a data-sharing protocol with a regulator, and steering a cross-vendor delivery sprint.

KEY RESPONSIBILITIES

Digital Transformation Strategy and Programme Delivery

• Lead the design and execution of multi-year digital transformation roadmaps for distribution utilities, covering smart metering (AMI/AMR), SCADA/DMS upgrades, outage management systems (OMS), and integrated asset management platforms.
• Develop programme charters, milestone frameworks, KPI dashboards, and risk registers aligned with organisational priorities and donor/funder reporting requirements.
• Translate high-level transformation mandates into actionable work plans with clear ownership, resource allocation, and dependency mapping across technology, operations, and regulatory workstreams.
• Track and report programme progress to senior leadership, boards, and international stakeholders; prepare Board-ready briefings, donor reports, and policy submissions.
• Manage budget cycles, procurement processes, and contract oversight for digital initiatives, including vendor selection, SoW review, and performance monitoring.

Distribution Utility and Grid Digitalisation

• Provide technical advisory and implementation support to distribution utilities on grid digitalisation: smart grid architecture, IoT sensor deployment, SCADA integration, geographic information systems (GIS), and field force automation.
• Advise on regulatory and commercial frameworks for digital utilities: cost-of-service tariff mechanisms, regulatory asset base treatment of digital capex, and benchmarking against international best practice (EU DSO model, India RDSS, African utility digitalisation programmes).
• Support utilities in adopting advanced metering infrastructure (AMI), prepaid metering, distributed energy resource management systems (DERMS), and virtual power plant (VPP) frameworks.
• Facilitate utility-level data governance frameworks — meter data management systems (MDMS), data lakes, and secure data exchange protocols — in compliance with applicable data protection law including the India DPDP Act 2023.
• Assess AT&C loss reduction opportunities through digital interventions including smart billing, automated fault detection, and AI-powered loss analytics.

Software Engineering Oversight and Technology Delivery

• Engage directly with engineering teams — internal and vendor-side — on software architecture, integration design, API specifications, and release planning for utility digital products.
• Oversee technical delivery of software products, platforms, and integrations: sprint governance, code quality standards, DevOps/CI-CD pipeline management, and technical debt prioritisation.
• Review and provide input on system design documents, technical specifications, and vendor software proposals; ensure proposed solutions are robust, scalable, and fit for utility operating environments.
• Bridge the gap between business requirements from utility stakeholders and engineering execution, ensuring technical teams have clear, well-specified backlogs and utility counterparts understand delivery constraints.
• Evaluate build vs buy vs configure decisions for utility digital components and guide procurement accordingly.

Big Data, AI and Advanced Analytics

• Oversee the design and deployment of big data infrastructure for utilities: data pipelines from smart meters, SCADA systems, weather APIs, and demand-response platforms into centralised analytics environments.
• Champion the use of AI/ML models for demand forecasting, predictive maintenance, fault detection and classification, energy theft detection, and customer segmentation.
• Evaluate and onboard AI product vendors, conducting technical due diligence on model performance, data infrastructure requirements, integration APIs, and explainability standards.
• Establish model governance protocols including data quality standards, bias audits, retraining schedules, and version control to ensure trustworthy AI deployment in critical infrastructure.
• Build internal capability through training programmes, Centre of Excellence frameworks, and knowledge management platforms so that utilities can eventually self-sustain AI-driven operations.

Change Management and Organisational Transformation

• Design and lead structured change management programmes using established frameworks (Prosci ADKAR, Kotter 8-Step, or equivalent) to drive adoption of digital systems within utility workforce structures.
• Conduct stakeholder mapping, change readiness assessments, and impact analyses for each transformation initiative; develop communication and engagement plans for different audience segments.
• Partner with utility HR and L&D functions to design digital skilling curricula for field engineers, billing teams, control room operators, and senior management.
• Manage change fatigue and resistance in large bureaucratic organisations; coach utility leadership on digital culture and agile ways of working.
• Track adoption metrics, benefits realisation, and behavioural change indicators alongside technical deployment milestones.

Ecosystem Coordination and Stakeholder Engagement

• Serve as the primary relationship manager for technology companies, solution providers, system integrators, and platform vendors operating in the utility digital space.
• Coordinate with government bodies (Ministry of Power, CERC/SERCs, BEE, ISA, IRENA, SEforALL, and comparable regional bodies) on policy alignment, regulatory sandbox proposals, and joint programme design.
• Represent GEAPP's Grids of the Future team at industry forums, utility roundtables, and international energy conferences; build and maintain a professional network across the utility digital ecosystem.
• Facilitate consortium arrangements between utilities, technology providers, and financiers for large-scale digital infrastructure deployments.
• Support knowledge-exchange partnerships with peer organisations, development finance institutions (AfDB, ADB, WB, IFC), and bilateral aid agencies engaged in utility digitalisation.

Monitoring, Evaluation and Learning

• Design and operationalise MEL frameworks for digital transformation programmes, including theory-of-change mapping, logframe development, and results measurement.
• Oversee collection, validation, and analysis of programme data; produce periodic performance reports and impact assessments for internal governance and external accountability.
• Embed continuous improvement cycles including retrospectives, lessons-learned documentation, and adaptive management into programme delivery processes.

REQUIREMENTS

Education

• Bachelor's degree (mandatory) in Electrical Engineering, Computer Science, Software Engineering, Information Systems, or a related technical field.
• Master's degree (strongly preferred) in Energy Systems, Technology Management, MBA, Public Policy, or equivalent.
• Relevant certifications (desirable): PMP / PgMP, PRINCE2, Prosci Change Management, AWS/GCP/Azure Data, SAFe Agile, TOGAF, or utility-specific credentials such as IEEE Smart Grid certifications.

Professional Experience

• Minimum 7–9 years of progressive experience spanning software engineering, digital transformation, and programme management, with at least 3 years directly in the energy or utilities sector.
• Demonstrated track record of successfully managing end-to-end digital transformation programmes from concept through commissioning — ideally within a distribution utility, energy ministry, multilateral organisation, or consulting firm serving these clients.
• Hands-on software engineering background: experience in designing, building, or overseeing development of enterprise-grade software products, APIs, data platforms, or utility-facing applications, with the ability to engage credibly with engineering teams on architecture, code quality, and delivery.
• Hands-on experience with distribution utility operations: understanding of T&D network operations, OMS/DMS/EMS/GIS systems, meter-to-cash processes, and commercial billing systems.
• Experience working with or within a DISCOM, state power utility, or equivalent regulated energy entity is strongly preferred.
• Prior exposure to climate finance, green energy, or international development programming is advantageous.
• Must be based in New Delhi or willing and able to relocate to New Delhi prior to joining. The role involves regular in-person engagement with government bodies, utility leadership, and partners in the National Capital Region.

Technical & Sector Knowledge

• Digital Transformation

  • End-to-end transformation architecture: technology assessment, solution design, vendor management, and change delivery.
  • Digital maturity modelling and diagnostic frameworks for utilities.
  • Experience deploying at least two of: AMI, SCADA/DMS, ERP (SAP IS-U or Oracle CC&B), GIS, field force automation, or customer self-service portals.

  Software Engineering

  • Solid foundation in software engineering principles: system design, APIs, microservices architecture, DevOps/CI-CD pipelines, and cloud-native development.
  • Proficiency in at least one backend language (Python, Java, Node.js, or equivalent) and familiarity with frontend frameworks sufficient to review and guide development teams.
  • Experience managing or working alongside engineering squads: sprint planning, code review culture, technical debt management, and release governance.
  • Hands-on exposure to building or integrating utility-facing software such as billing systems, MDMS, mobile field force apps, consumer portals, or grid management dashboards.
  • Ability to evaluate vendor software on technical merit by reviewing architecture diagrams, integration specs, and API documentation without relying solely on vendor claims.

  Programme and Project Management

  • Strong command of PM methodologies: Waterfall, Agile/Scrum, and hybrid approaches.
  • Experience managing multi-workstream, multi-stakeholder programmes with budgets exceeding USD 2 million.
  • Proficiency in PM tools such as MS Project, Jira, Smartsheet, or Asana.
  • Risk management, issue escalation, and executive reporting across complex programme portfolios.

  Change Management

  • Structured change management methodology (ADKAR, Kotter, or equivalent) applied to technology adoption in large organisations.
  • Communication planning, training design, and benefits realisation tracking.
  • Experience managing union-heavy or government-owned utility environments preferred.

  Big Data and Data Engineering

  • Understanding of data pipeline architecture: ingestion, storage (data lake/warehouse), transformation, and visualisation layers.
  • Familiarity with AMI/MDMS data flows, time-series energy data, and GIS data integration.
  • Exposure to cloud data platforms (AWS S3/Glue/Redshift, GCP BigQuery, Azure Synapse) and BI tools such as Power BI, Tableau, or Looker.
  • Data governance: data dictionaries, data quality management, and master data management in a utility context.

  AI and Machine Learning Products

  • Working knowledge of AI/ML application areas for utilities: demand forecasting, predictive maintenance, energy theft detection, fault classification, and customer analytics.
  • Ability to evaluate AI vendor proposals including model performance metrics, training data requirements, integration feasibility, and explainability.
  • Experience establishing or contributing to an AI governance or model risk framework.
  • Familiarity with LLMs and generative AI use cases relevant to utility back-office and field operations.

  Distribution Utility Domain Knowledge

  • Deep understanding of the distribution utility value chain: generation procurement, transmission interface, distribution network operations, commercial metering, billing, and consumer interface.
  • Familiarity with AT&C loss reduction programmes, RDSS (India), or comparable international grid investment frameworks.
  • Understanding of DER integration challenges: rooftop solar, EV charging load management, net metering, and DERMS deployment.

  Stakeholder and Partner Coordination

  • Ability to manage diverse, cross-sector stakeholder ecosystems: regulators, utilities, government ministries, technology vendors, financiers, and civil society.
  • Experience structuring and managing partnerships, MoUs, data-sharing agreements, and consortium arrangements.
  • Comfort engaging at senior leadership, board, and ministerial levels as well as at technical working-group level.

  Additional Desirable Skills and Attributes

  • Knowledge of regulatory structures: tariff orders, CERC/SERC proceedings (India), or equivalent national regulatory frameworks in other jurisdictions.
  • Cybersecurity awareness for OT/IT convergence environments: IEC 62351, NERC CIP standards, and secure communications for SCADA and AMI networks.
  • Understanding of climate finance instruments relevant to utility infrastructure: concessional loans, green bonds, results-based financing, and blended finance structures.
  • Experience with international development organisations (World Bank, ADB, USAID, GIZ, FCDO) and their programme design and reporting norms.
  • Familiarity with ISO 55000 (Asset Management) in the context of utility digitalisation.
  • Knowledge of open-source platforms relevant to energy: OpenADR, OpenDSS, FIWARE, or OSCP for EV/charging management.
  • Experience with regulatory sandbox design or innovation facilitation in regulated utility environments.
  • Prior experience as a CTO, VP Engineering, or Head of Digital in an energy sector organisation is a strong differentiator.
  • Multilingual capability is an advantage, particularly Hindi or other languages relevant to GEA's programme geographies.

Skills & Competencies

• Systems Thinking: Ability to see technical, commercial, and institutional dimensions of utility transformation as an integrated whole; designs solutions that address root causes rather than symptoms.

  Influence Without Authority: Achieves alignment and action across government bodies, utility management, and vendor partners without direct reporting lines.

  Adaptive Leadership: Navigates ambiguity in complex, politically sensitive environments; adjusts approach based on stakeholder dynamics and evolving programme context.

  Data-Driven Decision Making: Defaults to evidence and quantitative analysis while remaining sensitive to qualitative and contextual factors that shape utility organisations.

  Communication Excellence: Translates technical complexity into clear, compelling narratives for non-technical audiences; equally effective in boardrooms, field visits, and policy forums.

  Delivery Orientation: Strong bias for action and accountability; builds structured tracking mechanisms and holds self and others to agreed milestones and standards.

  Collaboration and Inclusion: Builds high-performing cross-functional teams; actively includes diverse perspectives from utility field staff to senior ministry officials.

Work Environment and Travel

• Primary base: New Delhi, India. Candidates must be based in or willing to relocate to New Delhi before joining.
• Regular in-person engagement with government ministries (Ministry of Power, MNRE), DISCOMs, and NCR-based partners is integral to the role.
• Hybrid work arrangement; significant presence at utility sites, government offices, and partner locations required.
• Domestic and international travel expected at 30–40% annually, including visits to utility field sites, state capitals etc.
• Must be comfortable working across time zones to coordinate with multilateral partners, development banks, and government counterparts.
• Professional development allowance for certifications, conferences, and executive education

Head of Quality Engineering to lead and scale our QA function in India (Relocation to Noida required) 

 This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

This role offers relocation to Noida, its important that you are happy to relocate to Noida and our team will support your relocation 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Head of Quailify Engineering needed to lead and scale our QA function in India. This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The Opportunity:

We are seeking a dynamic and experienced Lead Performance Engineer to join our growing team in Noida. This is a pivotal, permanent role that combines deep, hands-on technical expertise with strategic leadership, client engagement, and mentorship. Reporting to the Principal Performance Engineer, you will be a key figure responsible for safeguarding and enhancing the performance, scalability, and reliability of our clients' critical digital platforms.

We are looking for a multi-faceted professional who brings a blend of deep technical knowledge, strong leadership qualities, and a strategic, consultative mindset. You have extensive, hands-on experience in performance engineering, with a demonstrable history of improving performance for complex, large-scale, highly transactional applications. You are someone who not only solves technical problems but also builds relationships, guides teams, and drives business value.

What you’ll be doing:

Leadership, Strategy & Client Engagement:

• Act as a performance engineering consultant for key clients, building strong relationships with internal and external stakeholders, providing expert guidance, and confidently leading technical discussions to non-technical audiences.
• Champion the value of performance engineering across the business, demonstrating its impact on user experience, conversion, and client ROI.
• Mentor and guide junior to mid-level engineers, fostering a culture of performance excellence and continuous learning.
• Contribute to and implement wider performance engineering strategies, evolving practices, and tooling (e.g., K6, Playwright, APM tools).
• Demonstrate strong AI literacy, with practical experience using generative AI (e.g., LLMs, code-gen tools) as a productivity multiplier for tasks such as script/data generation and analysis. Drive innovation in Performance Monitoring and Testing using AI.
• Collaborate with account and leadership teams to identify opportunities and contribute to commercial proposals.

Hands-on & Release Activities:

• Lead performance testing efforts, including workload modeling, test execution, root cause analysis, and reporting.
• Develop and present clear, actionable reports on key performance metrics (including Core Web Vitals) to both technical and business stakeholders.
• Own the configuration and maintenance of APM and observability tools (e.g., New Relic, DataDog, Dynatrace), including designing meaningful dashboards and robust alerting strategies, as dedicated observability engineers are not always present.
• Act as the performance authority within development teams, providing expertise and oversight, particularly regarding the impact of changes on analytics and sales revenue.
• Drive the agenda for performance optimization, introducing new testing capabilities within allocated projects.

What We Want from You:

Technical Expertise:

• Programming: Strong proficiency in JavaScript/TypeScript is critical for new development in K6; additional languages (e.g., Python, Java) are a plus.
• Performance Tooling: Deep, practical expertise with APM/RUM tools like New Relic (our primary tool), DataDog, AppDynamics, or Dynatrace. Strong hands-on proficiency with modern load testing tools, specifically K6 and Playwright; experience with JMeter and Locust is also valuable. Experience with K6 browser testing is a significant advantage.
• Cloud Platform Experience: Demonstrable experience on major cloud platforms (e.g., AWS, GCP, Azure).
• Web Technologies: Solid experience with front-end performance analysis (Core Web Vitals) and a strong grasp of platforms and architectural concepts (e.g., Next.js, Magento, SAP Hybris, Shopify).
• Analytical Skills: Strong analytical and problem-solving skills, with an understanding of concepts like parameterization in performance testing.

Leadership & Soft Skills:

• Communication: Exceptional communication skills with the ability to curate the right level of content for different audiences, from developers to senior leadership.
• Growth Mindset: A proactive, self-starting attitude with the drive to push boundaries and champion best practices. You remain cool and collected under pressure, can handle constructive feedback, and have a keen awareness of emerging technologies.
• Mentorship & Collaboration: A passion for mentoring with proven experience guiding less experienced engineers. You share knowledge proactively, collaborate across disciplines, and advocate for integrating performance early in the SDLC.
• Strategic Thinking: Ability to connect dots between complex business challenges and technical solutions, collaborating with architects and other subject matter experts to drive results, moving beyond a siloed approach.

Consultancy & Business Acumen:

• Client Leadership: An assertive and confident approach to client engagement, with the ability to act as a trusted advisor and stand your ground effectively on large, complex projects.
• Commercial Mindset: Strong commercial acumen, comfortable discussing business drivers like cost and ROI, and an eagerness to contribute to business development activities.

If you know some of this, even better:

• Deeper eCommerce Expertise: Proven experience in performance testing and analysis of e-commerce applications, preferably with platforms like IBM WebSphere Commerce, SAP Hybris, or Magento, or SFCC Sports.
• Broader Stack Exposure: Experience with SRE practices, caching/CDNs, containerisation (Docker/Kubernetes), or infrastructure-as-code (e.g., Terraform) from a performance perspective.
• Continuous Delivery Integration: Experience implementing performance testing and performance gates in CI/CD pipelines, including test automation, environment strategy, and integration with observability tooling.
• Formal Line Management Experience: Experience managing one or more team members with accountability for professional development, performance management, and day-to-day well-being.
• Frontend Performance Analysis: Experience with front-end page load analysis, profiling, and optimization using tools like WebPageTest, PageSpeed Insights, SpeedCurve, or sitespeed.io.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

We're looking for a Lead QA Engineer to be the technical authority on complex accounts. This is a hands-on technical leadership role—you'll architect automation frameworks, solve the hard problems, and set the technical direction for QA on your engagements, as well as being an active member of the QA community.

You're the person the team turns to when things get complicated. You've built automation from the ground up, you understand the trade-offs, and you know how to design solutions that scale. You lead through expertise—raising the bar technically and helping others grow through mentorship and demonstration.

You're also an innovator. You're actively using AI tools to accelerate your work and you're thinking about what's next—whether that's self-healing tests, smarter automation, or new approaches to quality. You don't just follow best practice; you help shape it.

And beyond the technical, you're a confident communicator who can hold your own with senior client stakeholders—explaining approaches, trade-offs, and recommendations to influence decisions at a project level.

What you’ll be doing:

• Be the technical lead for QA on complex engagements—owning test strategy and the automation approach
• Architect, build, and evolve automation frameworks that others can rely on and contribute to
• Own and solve the hard technical problems—test architecture, flaky tests, CI/CD integration, environment issues
• Set the technical direction for QA on your accounts—tooling, approach, and structure
• Drive shift-left practices, embedding quality into requirements, design, and development
• Design and execute test strategies across UI, functional, integration, API, accessibility and regression testing
• Mentor and elevate QA engineers through hands-on collaboration and knowledge sharing
• Innovate with AI—using modern tools to work smarter and exploring what's next for QA
• Communicate technical recommendations and trade-offs to clients and internal teams
• Participate in client-facing forums—demos, triage, release calls, and technical discussions
• Contribute to a specialism and share knowledge across the wider QA community

What we want from you:

• A clear track record in automation architecture and technical problem-solving
• Solid experience testing in complex, transactional environments
• Proficient in Playwright and TypeScript
• You've designed frameworks from scratch—not just written tests, but built the foundations
• Comfortable working across the full stack—Web apps, Native Apps, APIs, backends, logs, data
• Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Windsurf) and associated best practices.
• Strong understanding of CI/CD and how testing fits into modern delivery
• Experience working within agile scrum environments on complex, multi-stream deliveries
• Confident communicating technical concepts to clients, developers, and stakeholders
• A genuine continuous learner—curious, experimental, always evolving
• Pragmatic and delivery-focused, but motivated by a good technical challenge

If you know some of this even better:

• Experience building AI-powered testing capabilities
• A QA specialism you're passionate about
• Experience working across distributed teams
• Contributions to tooling, frameworks, or knowledge sharing beyond your immediate team

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity

An experienced Release Manager with 3+ years of DevOps related release management, who leads teams to follow best practices in development standards and coding reviews.   You have an enthusiasm for learning new skills and initiative to deliver the best outcomes for our clients.

You will be primarily responsible the management and protection of releases through, where appropriate, Build/Develop, QA, UAT, Pre-Prod and Production environments for Salesforce Commerce Cloud

Responsibilities

• Negotiating, planning, and managing all release activities.
• Analysing risks and resolving issues that affect release scope, schedule, and quality.
• Working cohesively with external partners, suppliers, and product owners.
• Develop common strategies for release governance across multiple systems
• Communicate release details and schedules to the Business as required.
• Act as guardian to uphold the integrity of the branching strategy and ensure processes are optimised to enable frequent and smooth releases
• Know and understand impacts of branches and code merges in the repositories used by the dev teams.
• Work with third party managed-hosting providers to increase automated processes end-to-end
• Work with the development teams.
• Coach and help automate release processes.
• Inform senior management of enterprise-wide exposure to release risk and effectively mitigate it
• Create, track, and maintain a published release and deployment calendar.
• Know the tech stack of the development process so you can participate and discuss with the development teams the challenges of the full delivery workflow. A core background in eCommerce technologies is a must.
• Maintain release documentation and manage key information such as build and release procedures, dependencies, and notification lists.
• Work with Infrastructure teams to improve a process, pass awareness of potential problems risks and oversee that the process is fit for the Release process needs.
• Work closely with Project Management to ensure the efficiency of the delivery of Programmes and Projects (Control, Plan, Measure, Predict and React).
• Work with Service Management in the Post-Mortem analysis and improvements identification.
• Understand Infrastructure where applications will be deployedand the different technologies that can be involved in a complex ecommerce environment. This way you should build bridges between the product delivered and Infrastructure that supports it

Required skills/experience

• Experience in DevOps related release management including implementing and managing the release management lifecycle
• Experience in software development, preferably on web (e-commerce) sites.
• Knowledge in software build, repository, and maintenance tools like Jenkins, Bitbucket or any other automation build and deployment tools.
• Experience working in agile environments with SCRUM methodologies.
• Passionate about delivering quality software and defending the customer/end-user perspective.
• Good communication skills and teamwork believer.
• Good technical understanding required in Investigating, resolving  and triaging release defects 
• Strong time management & organisational skills.
• Interested in automating things.
• You like to learn and investigate new technologies that the company is working with or will work in the future.
• Experience in Continuous Integration, Delivery, Deploy methodologies.
• Excellent negotiation skills and an ability to handle sensitive issues with tact and diplomacy.

What we can offer you

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The Opportunity:

We are seeking a dynamic and experienced Lead Performance Engineer to join our growing team in Portugal. This is a pivotal, permanent role that combines deep, hands-on technical expertise with strategic leadership, client engagement, and mentorship. Reporting to the Principal Performance Engineer, you will be a key figure responsible for safeguarding and enhancing the performance, scalability, and reliability of our clients' critical digital platforms.

We are looking for a multi-faceted professional who brings a blend of deep technical knowledge, strong leadership qualities, and a strategic, consultative mindset. You have extensive, hands-on experience in performance engineering, with a demonstrable history of improving performance for complex, large-scale, highly transactional applications. You are someone who not only solves technical problems but also builds relationships, guides teams, and drives business value.

What you’ll be doing:

Leadership, Strategy & Client Engagement:

• Act as a performance engineering consultant for key clients, building strong relationships with internal and external stakeholders, providing expert guidance, and confidently leading technical discussions to non-technical audiences.
• Champion the value of performance engineering across the business, demonstrating its impact on user experience, conversion, and client ROI.
• Mentor and guide junior to mid-level engineers, fostering a culture of performance excellence and continuous learning.
• Contribute to and implement wider performance engineering strategies, evolving practices, and tooling (e.g., K6, Playwright, APM tools).
• Demonstrate strong AI literacy, with practical experience using generative AI (e.g., LLMs, code-gen tools) as a productivity multiplier for tasks such as script/data generation and analysis. Drive innovation in Performance Monitoring and Testing using AI.
• Collaborate with account and leadership teams to identify opportunities and contribute to commercial proposals.

Hands-on & Release Activities:

• Lead performance testing efforts, including workload modeling, test execution, root cause analysis, and reporting.
• Develop and present clear, actionable reports on key performance metrics (including Core Web Vitals) to both technical and business stakeholders.
• Own the configuration and maintenance of APM and observability tools (e.g., New Relic, DataDog, Dynatrace), including designing meaningful dashboards and robust alerting strategies, as dedicated observability engineers are not always present.
• Act as the performance authority within development teams, providing expertise and oversight, particularly regarding the impact of changes on analytics and sales revenue.
• Drive the agenda for performance optimization, introducing new testing capabilities within allocated projects.

What We Want from You:

Technical Expertise:

• Programming: Strong proficiency in JavaScript/TypeScript is critical for new development in K6; additional languages (e.g., Python, Java) are a plus.
• Performance Tooling: Deep, practical expertise with APM/RUM tools like New Relic (our primary tool), DataDog, AppDynamics, or Dynatrace. Strong hands-on proficiency with modern load testing tools, specifically K6 and Playwright; experience with JMeter and Locust is also valuable. Experience with K6 browser testing is a significant advantage.
• Cloud Platform Experience: Demonstrable experience on major cloud platforms (e.g., AWS, GCP, Azure).
• Web Technologies: Solid experience with front-end performance analysis (Core Web Vitals) and a strong grasp of platforms and architectural concepts (e.g., Next.js, Magento, SAP Hybris, Shopify).
• Analytical Skills: Strong analytical and problem-solving skills, with an understanding of concepts like parameterization in performance testing.

Leadership & Soft Skills:

• Communication: Exceptional communication skills with the ability to curate the right level of content for different audiences, from developers to senior leadership.
• Growth Mindset: A proactive, self-starting attitude with the drive to push boundaries and champion best practices. You remain cool and collected under pressure, can handle constructive feedback, and have a keen awareness of emerging technologies.
• Mentorship & Collaboration: A passion for mentoring with proven experience guiding less experienced engineers. You share knowledge proactively, collaborate across disciplines, and advocate for integrating performance early in the SDLC.
• Strategic Thinking: Ability to connect dots between complex business challenges and technical solutions, collaborating with architects and other subject matter experts to drive results, moving beyond a siloed approach.

Consultancy & Business Acumen:

• Client Leadership: An assertive and confident approach to client engagement, with the ability to act as a trusted advisor and stand your ground effectively on large, complex projects.
• Commercial Mindset: Strong commercial acumen, comfortable discussing business drivers like cost and ROI, and an eagerness to contribute to business development activities.

If you know some of this, even better:

• Deeper eCommerce Expertise: Proven experience in performance testing and analysis of e-commerce applications, preferably with platforms like IBM WebSphere Commerce, SAP Hybris, or Magento, or SFCC Sports.
• Broader Stack Exposure: Experience with SRE practices, caching/CDNs, containerisation (Docker/Kubernetes), or infrastructure-as-code (e.g., Terraform) from a performance perspective.
• Continuous Delivery Integration: Experience implementing performance testing and performance gates in CI/CD pipelines, including test automation, environment strategy, and integration with observability tooling.
• Formal Line Management Experience: Experience managing one or more team members with accountability for professional development, performance management, and day-to-day well-being.
• Frontend Performance Analysis: Experience with front-end page load analysis, profiling, and optimization using tools like WebPageTest, PageSpeed Insights, SpeedCurve, or sitespeed.io.

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

We're looking for a Lead QA Engineer to be the technical authority on complex accounts. This is a hands-on technical leadership role—you'll architect automation frameworks, solve the hard problems, and set the technical direction for QA on your engagements, as well as being an active member of the QA community.

You're the person the team turns to when things get complicated. You've built automation from the ground up, you understand the trade-offs, and you know how to design solutions that scale. You lead through expertise—raising the bar technically and helping others grow through mentorship and demonstration.

You're also an innovator. You're actively using AI tools to accelerate your work and you're thinking about what's next—whether that's self-healing tests, smarter automation, or new approaches to quality. You don't just follow best practice; you help shape it.

And beyond the technical, you're a confident communicator who can hold your own with senior client stakeholders—explaining approaches, trade-offs, and recommendations to influence decisions at a project level.

What you’ll be doing:

• Be the technical lead for QA on complex engagements—owning test strategy and the automation approach
• Architect, build, and evolve automation frameworks that others can rely on and contribute to
• Own and solve the hard technical problems—test architecture, flaky tests, CI/CD integration, environment issues
• Set the technical direction for QA on your accounts—tooling, approach, and structure
• Drive shift-left practices, embedding quality into requirements, design, and development
• Design and execute test strategies across UI, functional, integration, API, accessibility and regression testing
• Mentor and elevate QA engineers through hands-on collaboration and knowledge sharing
• Innovate with AI—using modern tools to work smarter and exploring what's next for QA
• Communicate technical recommendations and trade-offs to clients and internal teams
• Participate in client-facing forums—demos, triage, release calls, and technical discussions
• Contribute to a specialism and share knowledge across the wider QA community

What we want from you:

• A clear track record in automation architecture and technical problem-solving
• Solid experience testing in complex, transactional environments
• Proficient in Playwright and TypeScript
• You've designed frameworks from scratch—not just written tests, but built the foundations
• Comfortable working across the full stack—Web apps, Native Apps, APIs, backends, logs, data
• Hands-on experience with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Windsurf) and associated best practices.
• Strong understanding of CI/CD and how testing fits into modern delivery
• Experience working within agile scrum environments on complex, multi-stream deliveries
• Confident communicating technical concepts to clients, developers, and stakeholders
• A genuine continuous learner—curious, experimental, always evolving
• Pragmatic and delivery-focused, but motivated by a good technical challenge

If you know some of this even better:

• Experience building AI-powered testing capabilities
• A QA specialism you're passionate about
• Experience working across distributed teams
• Contributions to tooling, frameworks, or knowledge sharing beyond your immediate team

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

ABOUT KHAN ACADEMY

Khan Academy is a fast-paced nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. 

ABOUT KHAN ACADEMY INDIA

Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and are enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps, and YouTube channels. These learners include both independent learners accessing us at home, and teacher-directed learners in schools.  Our focus is to reach the underserved by making our content accessible in local languages and by working with large public school systems. Khan Academy is already available in Assamese, Hindi, Hinglish, Kannada, Gujarati, Tamil, Marathi, and Punjabi.

ABOUT THE ROLE

As the Manager/Assistant Manager- Partnerships & Fundraising, you will shape and execute Khan Academy India’s fundraising strategy. You will build and manage relationships with donors, expand our funding pipeline, and translate our product vision into compelling long-term philanthropic opportunities.

This is a high-impact role requiring strategic thinking, strong execution, and cross-functional collaboration.

JOB RESPONSIBILITIES

Strategy & Planning

• Partner with the Head of Partnerships & Fundraising to develop and execute a comprehensive fundraising strategy for India
• Identify and prioritise new donor segments, partnerships, and funding opportunities

Donor Management & Stewardship

• Build and deepen relationships with existing donors through regular engagement and strategic reviews
• Ensure strong alignment between donor priorities and Khan Academy’s mission and programs

Fundraising Execution

• Lead end-to-end fundraising efforts, including prospecting, pipeline development, and donor outreach
• Develop high-quality proposals, presentations, and communication materials for foundations and individual donors
• Represent Khan Academy at conferences, events, and networking forums

Cross-functional Collaboration

• Work closely with product, program, and finance teams to align fundraising efforts with organisational priorities
• Ensure timely and high-quality donor reporting in line with expectations

YOU NEED

• 5–10 years of overall experience, with at least 4 years in a partnerships or fundraising role within nonprofits, foundations, or corporate CSR functions 
• A demonstrable track record of securing and stewarding major gifts and large institutional grants, with the ability to translate organisational vision into compelling cases for support.
• Strong project management instincts, with a bias toward execution over process.
• Sharp attention to detail and exceptional written communication skills — with the ability to tailor tone, depth, and framing across audiences, from donor proposals and grant reports to internal briefs and leadership decks.
• A Master's degree in public policy, business administration, nonprofit management, or a related field.
• A genuine belief in the power of education to drive systemic change — this one isn't negotiable.

HOW TO APPLY

• Send your resume to niharika@khanacademy.org with shuchi@khanacademy.org in CC. You may also attach your resume below.
• Due to the volume of applications we receive, only shortlisted candidates will be contacted.

We are committed to equal employment opportunities regardless of caste, religion, sex, place of birth, race, language, or disability, in accordance with the applicable laws of India.

Compensation: Competitive and commensurate with experience, benchmarked against Indian philanthropy sector standards.

We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

ABOUT KHAN ACADEMY

Khan Academy is a fast-paced, nonprofit startup on a mission to provide a free, world-class education for anyone, anywhere. We already reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. 

ABOUT KHAN ACADEMY INDIA

Khan Academy India aims to deliver a world class user experience that is locally relevant to learners in India and is enabled by a strong on-the-ground team and operations. Our learning system is mastery based, which allows students to master key concepts at a pace that is right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps and youtube channels. These learners include both independent learners accessing us at home and teacher directed learners in schools. Our focus is to reach the underserved by making our content  accessible in local languages and by working with large public school systems. Khan Academy is available in Hindi, Hinglish, Kannada, Gujarati, Bangla, Tamil and Punjabi.

 ABOUT THE ROLE

[Please note that this role is a 12-months contract based role]

Khan Academy India team is looking for a candidate with experience in handling Monitoring and evaluation projects on a contract basis. The candidate will be responsible for executing and guiding M&E projects – both in-house and via third parties. This will primarily include developing logical frameworks, leading indicators, monitoring strategy / plan and coordinating the required field activities with internal and external stakeholders. It is a 12 month contract based role. The candidate will directly work with the Efficacy team at KAI and report to the head of the department

• Develop and strengthen monitoring, inspection and evaluation procedures
• Monitor and evaluate project activities and progress towards achieving the desired output/results
• Conduct capacity assessment on existing monitoring and evaluation system
• Develop indicators, logical frameworks and a monitoring strategy for the project
• Develop monitoring and impact indicator for the project success
• Provide inputs, information and statistics for periodic reports to Project Management Team
• Suggest strategies to the Project Management for improving the efficiency and effectiveness of the project by identifying bottlenecks
• Coordinate with external researchers and agencies for M&E projects as required

In this role you will: 

• Designing M&E Frameworks: Crafting comprehensive plans that outline how monitoring and evaluation will be conducted, including setting objectives, selecting indicators, and determining methodologies for data collection and analysis.
• Data Management: Collecting, storing, and managing data efficiently to ensure its accuracy, reliability, and accessibility for analysis.
• Analysis and Reporting: Analyzing data to extract actionable insights and compiling findings into reports that inform stakeholders about the program’s progress, outcomes, and impact.
• Feedback and Recommendations: Providing evidence-based recommendations to program managers and stakeholders to refine strategies, enhance performance, and guide future decision-making.
• Capacity Building: Strengthening the M&E skills of team members and stakeholders through training and support, ensuring the sustainability and effectiveness of M&E practices.

ABOUT YOU

You are someone with:  

• Relevant experience in Monitoring & Evaluation field is preferred
• Experience with social sector is a must
• Ability to use first principle thinking and analytical intuition
• A passion for education and a desire to make an impact
• Experience of successfully executing and driving qualitative and quantitative research with a focus on theory of change, logical frameworks preferred
• Should have either work experience or educational background related to the Social Sector. Background in Education/EdTech sector is preferred
• Comfort and experience in cleaning complex data and driving in-depth analyses
• Basic understanding in R/Python and SQL
• Ability to present research findings using concise tables / charts and related visualization skills
• Good communication and coordination skills

LEARN MORE

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• A glimpse of our team:  http://www.khanacademy.org/about/the-team
• A glimpse of our content created: https://www.youtube.com/watch?v=ED8P8vchQJM 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

An ideal candidate is someone who can communicate and deal effectively with senior government officials / bureaucrats and ministers as well as internal teams to create a seamless flow of information to drive policies favoring the company and the industry. The person will support the SVP, Public Policy in identifying key policy issues, gather views and opinions, and distill and share the company’s perspective on those issues with external stakeholders. 

Job responsibilities

• Support SVP, Public Policy in identifying key policy issues, stakeholders and influencers towards achieving positive outcomes for the various businesses of InMobi. 
• Maintaining and sustaining communication channels with industry leaders, policy makers, regulators at a central and state level
• Help develop policy positions on economic regulations affecting the Internet and gaming industries in India and devise strategy to engage stakeholders
• Identify, monitor, and analyze competition and trade policy issues in India and apprise SVP, Public Policy to chalk out the direction
• Engaging directly with government, political leaders and policy makers and help with setting up meetings with senior bureaucrats and important decision makers in various ministries
• Advise internal teams on public policy matters to guide development of products, services and policies related to these
• Represent the company in meetings with internal and external stakeholders, if required

Essential qualifications

• Masters degree level in related fields; passionate about internet, tech products and services
• 10+ years of experience in working with government department and on public policy issues
• Exceptional contacts in the policy making space
• Exceptional personal, political, analytical, organizational and people management skills
• Excellent interpersonal and presentation skills, sound judgment and decision-making skills
• Strong professional reputation in the industry for personal level of ethical conduct, confidentiality and integrity

Preferred qualifications

• Experience in a relevant business or non-governmental organization or think tank, or in a political, governmental or regulatory context 
• Ability to quickly get up to speed on complex technical and regulatory issues
• Ability to work independently as well as a team player in a multi-task work environment