Position: Lorikeet Keeper

Department: Avian

Supervisor:  Lorikeet Area Supervisor

Nashville Zoo Mission:

Nashville Zoo is dedicated to inspiring a culture of understanding and discovery of our natural world through conservation, innovation, and leadership. With a diverse collection of animals and a commitment to wildlife preservation, we provide engaging experiences for visitors of all ages.

Why Work with Us:

At Nashville Zoo, we believe in taking care of our team just as well as we care for our animals. Full-time employees enjoy a robust benefits package designed to support your health, well-being, and future:

• Comprehensive healthcare coverage – including medical, dental, and vision plans to keep you and your family healthy.
• Employee Assistance Program (EAP) – confidential support services for mental, emotional, and financial well-being.
• 401(k) retirement plan with company matching – helping you build a secure future while you make a meaningful impact today.
• Generous paid time off and sick leave – because rest and recovery are vital.
• Exclusive zoo perks – enjoy discounts on park experiences, retail, and food services, plus complimentary membership benefits.
• A collaborative and inclusive culture – be part of a diverse team where your voice matters, your growth is nurtured, and collaboration thrives across all departments.
• AZA-accredited facility – Nashville Zoo is committed to top-tier animal care, ethics and global conservation efforts.

The Nashville Zoo is seeking an experienced keeper to join our team of dedicated staff and ~80 screaming lorikeets! The ideal candidate will possess a balanced combination of expertise, passion for hard work, internal motivation, and a desire to collaborate with a strong team to achieve goals. Our team covers all aspects of the aviary including guest engagement, maintaining exhibits and holding, breeding on and off exhibit, and hand-rearing lorikeet chicks of 8 different species. Come join our team!

Description: Lorikeet keepers are responsible for daily care and well-being of the lorikeet flock through feeding, cleaning, and maintaining their indoor and outdoor habitats and all surrounding areas.  They are also responsible for performing light exhibit construction; operating zoo vehicles and maintaining the integrity of existing landscape. They will also be responsible for monitoring the walkthrough aviary daily, observing the flock’s welfare and social activity while also educating and connecting with guests with informal keeper talks throughout the day in the aviary. Keepers are also involved with our breeding program and help feed, train, and monitor the breeding pairs and chicks.

Duties and Responsibilities:

Animal Husbandry

• Inspect diets for proper preparation
• Maintain regular and reliable attendance.
• Maintain professional conduct at all times and consistently model the organization’s values in all interactions with colleagues, guests, and stakeholders.
• Feed collection animals
• Monitor assigned animals closely with regard to general appearance, behavior, diet consumption levels, condition of fecal matter, etc.
• Maintain feed intake records
• Record daily observations pertaining to the health and behavior of Lorikeet Aviary animals on a Daily Report to be submitted to the Lead Keeper
• Clean animal exhibits, yards, pools, night enclosures, and service areas
• Participate in capturing, immobilizing, and transporting animals
• Assists Veterinarian staff in the treatment of collection animals
• Proper distribution and recording of medications on daily reports and treatment sheets
• Provide exhibit security and take appropriate actions to prevent vandalism and maltreatment of animals and facilities by the public.
• Participate in breeding management of Aviary animals and hand rearing of neonates.

Maintenance

• Clean and disinfect utensils, work tools, and containers
• Maintain plant life in and around enclosures
• Perform minor or routine maintenance of enclosures and report all other maintenance needs to supervisors
• Operate a variety of light and medium equipment and power tools

Public Education

• Participate in daily interaction designed to educate the public on the animals within the Lorikeet Aviary collection, and the Bird Collection in general.
• Respond to questions from the public concerning the animals and exhibits
• Assist guests with animal interactions to ensure a safe and positive experience for animals and guests
• Model the Zoo’s image and code of professional ethics in words and actions at all times
• Maintain a positive example in meeting the needs of Nashville Zoo guests, working with other departments to improve guest relations and handle individual guest issues as needed

Skills:

General knowledge of:

• Animal behavior and common medical issues
• Care, feeding, and handling of exotic and domestic animals
• Safety practices around exotic and domestic animals
• Animal biology or zoology or other related field
• Techniques for restraining and capturing exotic and domestic animals
• Zoo policy and procedures
• Computer skills
• Experience in hospitality, customer services and/or retail customer contact

Communication (capable of):

• Taking and following work instructions
• Ability to self-direct work tasks while ensuring safety and productivity.
• Able to work individually while still maintaining communication with others in the department
• Effective communication and conflict resolution with coworkers and supervisors
• Interacting and communicating with the general public in an appropriate manner
• Reporting any animal care or departmental concerns to appropriate supervisor in a timely manner

Capable of:

• Completely performing the responsibilities outlined in the “Duties and Responsibilities” section
• Working in a team-oriented atmosphere while possessing independent problem-solving skills
• Scheduling flexibility to include special events, behind-the-scene tours, etc.
• Monitoring animal behavior and appearance
• Operating motorized vehicles and equipment; applicant must possess a valid driver’s license
• Maintaining USDA guidelines
• Maintaining MSDS guidelines concerning chemicals
• Attend and participate in staff training workshops

Physical Requirements:

• The role requires frequently standing and walking for most of an 8–10‑hour shift and regularly bend, kneel, reach, and perform repetitive motions while cleaning habitats, preparing diets, and providing enrichment.
• The role requires frequently lifting, carrying, pushing, and pulling up to 50 lbs and occasionally up to 75 lbs with assistance, as well as navigating ladders, stairs, uneven terrain, and wet or slippery surfaces.
• Strong hand dexterity, clear verbal communication, and adequate vision and hearing are essential to safely observe animals, operate tools and gates, and use radios.
• Work occurs indoors and outdoors year‑round in all weather, with routine exposure to animal dander, hay, dust, insects, loud noises, strong odors, and cleaning agents.
• Employees may encounter biological hazards, zoonotic diseases, and potentially dangerous animals and must follow established protocols for shifting, feeding, and emergency response.
• The role may require wearing PPE such as gloves, protective footwear, eye and hearing protection, and respirators as assigned.
• Schedules often include early mornings, weekends, holidays, and occasional overtime based on animal needs.
• Depending on assignments, a valid driver’s license and ability to operate facility vehicles may be required.
• Vaccinations, TB testing, or respirator fit testing may be necessary per policy.
• The role must learn new tasks, remember processes, maintain focus, complete task independently, and make timely decisions in the context of a workflow.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential job functions.

Education:

Must have a BS or AS in zoology, animal biology, animal husbandry or related field, and/or at least one year of work experience at a zoological facility or any equivalent combination of training and experience, which provides the required work skills, knowledge, and abilities. Strong consideration given to those with psittacine and neonate experience.

Special Note:

Applicant may be required to work any combination of five days in the seven day workweek including holidays and varied after hour events and feeding schedules as needed.  

Pre-employment requirements:

Nashville Zoo is an Equal Employment Opportunity (EEO) employer and maintains a drug-free work environment. All employment is at-will.

• All candidates are required to successfully complete a criminal background check and drug screening prior to hire.
• Pre-employment and annual tuberculosis (TB) screenings are a condition of continued employment.

About the Role

The HR Business Partner will play a pivotal role in shaping Charlie Health’s success. This position requires a results-oriented and data-driven leader with exceptional communication skills. The ideal candidate will possess a strong background in HR management, with expertise in compensation, compliance, employee relations, and people analytics. They will be responsible for designing and implementing People strategies that align with our company's mission, values, and long-term objectives.

The HR Business Partner will report to and partner closely with the Director, HRBP to develop a comprehensive People strategy. 

Our team is comprised of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Duties & Essential Job Functions:

• Staff development and coaching
• Partner with leaders to develop performance review frameworks, career development pathways, and standardized protocols for managing team member performance
• Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
• Lead communication and training for organization-wide performance initiatives (e.g., bi-annual review cycle); ensure effectiveness of initiatives and foster engagement from leaders and managers
• Leverage employee survey data to generate actionable insights and improve employee job satisfaction
• Analyze trends and metrics in People data in partnership with the HR group to develop solutions, programs, and policies that improve employee performance
• Employee relations
• Advise leaders on employee relations matters, including consideration of relevant employment laws; conduct effective, thorough, and objective investigations
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
• Organizational Development
• Partner with leaders to assist with the development of org. structures, career paths, competency matrices, and job scope requirements
• Identify, recommend, and implement programs aimed at increasing leadership and organizational effectiveness and retaining hi-po / hi-per employees
• Identify training needs for business units and individual executive coaching needs
• Collaborate with the cross-functional teams to implement training programs and foster engagement and job satisfactionn

Qualifications:

• Minimum of 5 years of experience resolving complex employee relations issues
• Proven track record of successfully managing complex HR projects and initiatives in a rapidly scaling and preferably remote-first, multi-state environment
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
• Experience leveraging data to drive performance management and people strategy 
• Please note that this position is located in Nashville and is expected to adhere to a 4-day in-office hybrid work schedule. 

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

Additional Information

The expected base pay for this role will be between $116,000 and $154,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-HYBRID

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

A Brief Overview

The Integrated Marketing Manager (IMM) is responsible for all marketing assets, advertising, and promotions for shows within the region. This position will work in conjunction with artist managers, agents and marketing teams to develop effective integrated marketing plans that reach the correct demographic and target audiences for each show to drive conversions. The IMM will be in constant communication with talent buyers, local and central leadership in order to oversee execution of best practices across email, social, media buying, Customer Relationship Management, reporting, etc. This position will also be responsible for maintaining and tracking budgets to make sure funds are allocated correctly. This role will manage multiple budgets at once and place media that optimizes for right message, right time, right consumer to drive ticket sales. This role will be responsible for reporting on return on investment / return on advertising spending, understanding success metrics, and leveraging centralized tools where appropriate.

What you will do

• Responsible for development and execution of integrated marketing and promotional plans for shows within assigned region. Collaborate with central marketing leadership and local team to plan the marketing spend and roll out long-term marketing initiatives. Generate and adhere to marketing budget. Book and account for all advertising and media ensuring funds are allocated to correct partners. Oversee advertising settlements for each show.
• Build digital advertising plans and monitor daily to optimize campaigns for best performance to drive ticket sales. Develop ad copy. Implement ad schedules to appeal to a specific demographic and target customer.
• Oversee and evaluate show performance market-by-market, making adjustments to meet marketing strategy in changing market or competitive conditions. Compile relevant demographic data to marketing teams and talent buyers in order to drive the most profitable ticket sales and successful marketing campaigns.
• Work with central digital media buying, partnerships, CRM and creative teams to develop digital marketing plans for targeted audiences, custom creative and impactful partnership activations.
• Supervise publicity, advance press interviews, secure and coordinate artist availability for promotions with management, label and public relations agencies.
• Develop and pitch promotions to media outlets.  Contact radio and schedule radio time and set up giveaways.
• May be responsible for other duties day of show including but not limited to overseeing house photographers, direct management of venue websites, live updates on social media day of show, escort media, coordinate meet and greets and guest list.
• Create email marketing campaigns and edit content to ensure a high open rates, CTR and conversions. Manage Content Management System (CMS) which supports the publishing of web content as needed.
• Oversee creation of graphics for ecards, banners, posters, social media post, radio station needs and emails. Oversee creation of graphics for ecards, banners, posters, social media posts, radio station needs and emails.
• Conduct marketing research and compile businesses for promotions based on fan interest/demographics including influencers.
• Build and maintain relationships with local businesses for promotional opportunities. Collaborate with agencies and vendor partners like Ticketmaster and AXS on marketing opportunities for shows, emails, banners and promotions.

Education Qualifications

• BA/BS Degree (4-year) In Marketing/Business Communications or a related field

Experience Qualifications

• 4-6 years Of related work experience
• Experience with media buying, executing digital media plans and omni-channel digital marketing
• Experience working with email, mobile and digital marketing programs
• Experience sourcing and managing content development and publishing

Skills and Abilities

• Exceptional written, verbal and listing communication skills with a can-do attitude
• Strong organizational skills with the ability to work in a fast-paced environment.
• Knowledge of social media and online marketing initiatives and strategies
• Creative, detail-oriented person who can juggle multiple tasks
• Knowledge of MS Word, Outlook, PowerPoint, Google AdWords, Rubicon, CMS, Photoshop
• Displays in-depth knowledge and understanding of Social Media platforms, their respective participants (Facebook, Twitter, Yelp, Google +Local, YouTube, Instagram, Pinterest etc.) and how each platform can be deployed in different scenarios
• Functional knowledge and/or personal experience with WordPress
• Knowledge of programmatic media and real time bidding
• Knowledge of data analysis and budgeting
• Must be detail orientated with a high standard for quality and able to multitask and manage multiple campaigns and projects at once.
• Excellent interpersonal skills with the ability to build and cultivate relationships
• Demonstrates creativity and documented immersion in Social Media
• Proficient in content marketing theory and application
• Exhibits the ability to switch from the creative side of marketing to analytical side, ability to prove ideas are analytically sound
• Team player with the confidence to take the lead and guide other employees when necessary (ie: content development, creation and editing of content, and online reputation management)
• Knowledge of music industry
• Analytical in nature using data to drive decisions

Qualifications (ALL)

• BA/BS Degree (4-year) In Marketing/Business Communications or a related field
• 4-6 years Of related work experience
• Experience with media buying, executing digital media plans and omni-channel digital marketing
• Experience working with email, mobile and digital marketing programs
• Experience sourcing and managing content development and publishing
• Exceptional written, verbal and listing communication skills with a can-do attitude
• Strong organizational skills with the ability to work in a fast-paced environment.
• Knowledge of social media and online marketing initiatives and strategies
• Creative, detail-oriented person who can juggle multiple tasks
• Knowledge of MS Word, Outlook, PowerPoint, Google AdWords, Rubicon, CMS, Photoshop
• Displays in-depth knowledge and understanding of Social Media platforms, their respective participants (Facebook, Twitter, Yelp, Google +Local, YouTube, Instagram, Pinterest etc.) and how each platform can be deployed in different scenarios
• Functional knowledge and/or personal experience with WordPress
• Knowledge of programmatic media and real time bidding
• Knowledge of data analysis and budgeting
• Must be detail orientated with a high standard for quality and able to multitask and manage multiple campaigns and projects at once.
• Excellent interpersonal skills with the ability to build and cultivate relationships
• Demonstrates creativity and documented immersion in Social Media
• Proficient in content marketing theory and application
• Exhibits the ability to switch from the creative side of marketing to analytical side, ability to prove ideas are analytically sound
• Team player with the confidence to take the lead and guide other employees when necessary (ie: content development, creation and editing of content, and online reputation management)
• Knowledge of music industry
• Analytical in nature using data to drive decisions

Payscale: $78K

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

Silicon Ranch is a fully integrated provider of customized renewable energy, carbon, and battery storage solutions for a diverse set of partners across North America.

• We are known for putting community partnerships first, and are the only renewable energy company in the U.S. that owns and operates all of its solar ranches and has a 100% track record for successful delivery.

• We have the largest utility scale agrivoltaics portfolio in the country under Regenerative Energy®, our nationally recognized holistic approach to project design, construction, and land management. Our model incorporates regenerative ranching and other regenerative land management practices to restore livelihoods and soil health, biodiversity, and water quality.

• Through our subsidiary, Clearloop, we are able to help businesses of all sizes reclaim their carbon footprint with a direct investment in building new solar projects while also helping bring renewable energy and economic development to distressed communities.

By joining Silicon Ranch, you will be joining a team of experienced and dedicated individuals who have proven time and again that it is indeed possible to not only “make solar do more”, but to make the promise of carbon-free, renewable energy that benefits people right where it comes from a tangible, measurable, and replicable reality. 

Silicon Ranch is committed to creating a diverse and inclusive workplace that is reflective of the communities in which we work and serve. We are an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Description

Position: Associate, Community Relations

Location: Nashville, TN

Overview: 

The Silicon Ranch Community Relations Associate will be a key member of the Silicon Ranch team tasked to identify key community leaders and stakeholders to build and deepen relationships in support of our development goals, act as the primary contact and connector between Silicon Ranch and the communities where projects are located. Additionally, you shall serve as the primary community contact in our operating communities to maintain strong connections and deliver on the commitments we have made.

The Community Relations Associate will report to a regional Community Relations Manager and collaborate with other Silicon Ranch team members and actively engage with community leaders and partners such as economic development authorities, local government leaders, landowners, site neighbors, and other key stakeholders to support positive engagement. Ideal candidates have strong verbal and written communications skills and confidence in public speaking and presentations.

The ideal candidate will be outgoing and passionate about building long-lasting relationships with local communities, be a good listener, and have a natural curiosity to seek out answers using creative and thoughtful problem solving. The individual must also possess the ability to work effectively as part of a cross-functional team at a high-growth company in a rapidly evolving industry and development environment.

Main Responsibilities: 

1. Community Engagement & Relationship Building

· Develop and maintain trusting relationships with community stakeholders, including local government officials, economic development authorities, anchor institution leaders, residents, landowners, site neighbors, and businesses.

· Serve as the primary point of contact between the company and the community, acting as an ambassador for our solar projects.

· Attend and facilitate community meetings, public forums, and events to inform and engage residents about solar development plans.

· Identify and cultivate partnerships with local, regional, and state organizations that align with the company’s business and community objectives.

2. Outreach & Communication

· Communicate project benefits, timelines, and impacts to community members, addressing questions and concerns transparently.

· Collaborate with marketing and communications teams to ensure consistent, effective outreach and to develop and distribute project-specific collateral and messaging, tailored to local audiences.

3. Project Support & Coordination

· As primary community contact, collaborate with colleagues on site selection, permitting, and public approval processes by gathering community input and building local support.

· Track and report on key benchmarks and milestones for community engagement activities.

· Coordinate between internal teams (development, operations, legal, marketing) and external stakeholders to facilitate project needs.

4. Advocacy & Issue Resolution

· Monitor community sentiment and emerging issues that could affect project success.

· Proactively address concerns, mediate conflicts, and advocate for solutions that balance company goals with community interests.

· Support the design and execution of community benefit programs, such as workforce development, educational initiatives, or local economic investments.

5. Research & Strategic Planning

· Conduct research on local community dynamics, regulatory environments, and stakeholder interests to inform engagement strategies.

· Provide project-specific and industry-related research to address questions and support proactive outreach.

6. Travel & On-Site Presence

· Travel frequently to project sites and communities to maintain a visible, accessible presence.

· Represent the company at local events, public hearings, and stakeholder meetings.

Qualifications:

· Strong interpersonal and communication skills, both written and verbal.

· Experience in community engagement, public outreach, or related fields (e.g., campaign field work, issue advocacy, communications).

· Ability to work effectively with cross-functional teams and manage multiple priorities.

· Comfort with public speaking and facilitating group discussions.

· Willingness to travel and work flexible hours as needed.

· Organized, self-motivated, self-starter with empathy and passion for a rewarding career.

· Must have a valid driver's license and be comfortable driving in rural areas to participate in in-person meetings and events.

· Competency in Microsoft Office and Adobe Acrobat.

· Preferred: Some experience in community engagement, campaign field work, or similar roles supporting public outreach and local approval efforts.

Our interview process:

A typical interview process at Silicon Ranch might include the below stages. Please note that we may make changes to these steps as needed, and details will be provided to you early on in the process.

1. Introductory Interview with our recruiter
2. Hiring Manager Interview to dive into technical skills and behavioral questions
3. Panel Interview to assess cross-functional skills and dive deeper into technical skills
4. Executive Interview to answer high-level questions about SRC and the team

Position Title: Guest Services Associate     

Department: Guest Services

Supervisor: Guest Service Supervisors, Director of Guest Services

Position Status: Part-time 

Company Overview:

Nashville Zoo is dedicated to inspiring a culture of understanding and discovery of our natural world through conservation, innovation, and leadership. With a diverse collection of animals and a commitment to wildlife preservation, we provide engaging experiences for visitors of all ages.

Position Description:

Responsible for the following activities: selling daily admissions-related items, advertising zoo membership, checking in, assisting and greeting guests.

Duties and Responsibilities:

Guest Relations

• Provide zoo visitors with the highest quality of customer service at all times, including appropriate greetings and handling of transactions.
• Maintain professional conduct at all times and consistently model the organization’s values in all interactions with colleagues, guests, and stakeholders.
• Maintain regular and reliable attendance
• Be flexible in working various guest services locations including cross training in ticket sales, membership recruitment, token sales, running the Wild Animal carousel, selling nectar, equipment rentals, monitoring the play and surface areas at the Jungle Gym and operating the Wilderness Express (train).
• Be educated about the Zoo and current activities, programs and exhibits to address questions and make recommendations to guests to maximize their visit to the Zoo.
• Be familiar with all items, ticket and membership types to best serve the guests and their needs, including familiarity with new discount types.
• Maintain a positive example in meeting the needs of Nashville Zoo guests, working with other crew members to improve guest relations and handle individual guest issues as needed.

Financial

• Maintain proper cash handling protocols in the ticket booths and guest services hut at all times.
• Follow procedures for proper financial transactions with guests and in cash management and exchange for change requests and safe drops.
• Prepare individual stations for balanced bank deposits, cashouts and settlements daily.
• Work with Leads as needed to evaluate overages and shortages and work proactively to address any procedural issues.
• Handle all financial transactions honestly and fairly.

Ticketing

• Properly utilize the Accesso Ticketing System for the sale of admissions, memberships and other items.
• Work with Guest Services Director and/or Leads for updates on use of the system and retrain/refresh skills on a regular basis.
• Provide employee and guest feedback for potential improvements and modifications to the system when needed.
• Responsible for entering all sales into register quickly and effectively maintaining an efficient operation, both automated and manual.
• Responsible for entering all survey information (zip codes).

Qualifications

Skills:

• Ability to self-direct work tasks while ensuring safety and productivity.
• Ability to work with others in a positive, encouraging environment.
• Ability to communicate effectively.
• A person who is well-organized and capable of thinking effectively in the moment.
• Basic cash handling knowledge for making change and conducting transactions.

Education/ Experience:

Must have received or be currently seeking high school diploma or GED equivalent. Some knowledge of cash register or computer sales programs helpful as well as general guest or customer service experience in a related field required.

Physical Responsibilities:

Staff must frequently stand and walk for extended periods, interact with guests throughout their shift, and occasionally lift, carry, or move items up to 25–30 lbs, such as program materials, supplies, or event equipment. These roles require clear verbal communication, strong customer‑service skills, and the ability to project one’s voice during programs, tours, and presentations. Employees regularly work both indoors and outdoors in varying weather conditions and may be exposed to noise, crowds, dust, and routine cleaning agents. Staff must safely navigate public areas, stairs, and uneven surfaces, while operating basic equipment such as radios, tablets, microphones, and point‑of‑sale systems. Positions may involve assisting with special events, school programs, or animal‑themed activities, requiring flexibility, professionalism, and adherence to safety and guest‑interaction protocols. Schedules may include weekends, holidays, early mornings, evenings, and occasional overtime based on programming or attendance needs. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Work Schedule:

Flexibility: Position may require flexibility in working hours to accommodate special events, emergencies, or animal care needs.

Pre-employment requirements:

Nashville Zoo is an EEO Institution and a Drug Free Workplace.

Candidates for this position must submit to a criminal background check and pass a drug test.