POSITION OVERVIEW
The Inside Salesperson will work with clients to provide a successful customer experience. The Inside Salesperson will generate sales of all product lines offered. Will work with existing customers and secure prospective new customers and clients by phone, e-mail and direct office appointments providing detailed information on product specifications, services, pricing and delivery and install scheduling. Will focus on designers, remodelers, and select builders as well as retail customers. Will also work showroom hours including Saturdays. A comp day will be provided for Saturday hours.


Essential Functions & Responsibilities

• Provide an exceptional showroom experience for clients
• Conduct sales presentation of products and services to customers
• Assist customers on the showroom floor
• Assist in answering phones
• Assist customers over the phone
• Assist customers via email
• Attend training functions as required
• Maintain and clean specific area of the showroom
• Collect deposits and balances before delivery
• Assist with inventory as required
• Follow up phone calls to secure orders
• Participate in after hour events and sponsorships as required
• Resolve customer issues
• Generate and develop new customer business accounts to increase revenue at a profitable level
• Enter orders into computer system, work with production regarding order, delivery, installation
• Follow up to ensure customer satisfaction
• Assist in collections as necessary

Competencies/Skills/Abilities 

• 3 - 5 years’ experience/hands-on knowledge within construction industry product sales 
• Self-motivated, driven to close sales
• Ability to communicate at all levels, both inside and outside of the Company
• Computer literate; working knowledge of MS Office 
• Must possess a valid driver’s license and good driving record

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

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Required Qualifications:

• Bachelor’s or Master’s degree in Civil Engineering or other relevant Engineering discipline
• Professional Engineering License
• Minimum of 10 years of specialized experience in Drinking Water Utilities, Pump Stations, Water Quality, and Treatment.
• Previous project management experience
• Strong experience working with local clients and regulatory agencies
• Ability to work both in the field and in office settings
• Strong written and verbal communication skills
• Experience with Microsoft Excel, Word, Project, and Outlook
• Valid Florida driver’s license and clean driving record as driving is an essential part of the position

Preferred Qualifications:

• Relevant experience in Southwest Florida
• Florida PE license

Why you'll love working for us:

• Company-subsidized medical and dental.
• Company-paid life, short, and long-term disability.
• 401k match, tuition assistance, and more.
• Cross-training and the ability to work on a variety of projects.
• Performance-based bonuses or other incentives.
• Working with the best and brightest in the industry.
• 2,000+ employee national firm with 70+ locations across the US.

Req ID: 

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POSITION OVERVIEW
The Account Manager maintains and expands relationships with assigned account base customers, with intentions to maximize sales/profit for every account and most importantly to expand CR market penetration within the assigned area.

The Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

This position will be required to build and sustain productive relationships and partnerships with current customers and prospects to grow sales and to expand CR penetration with Designers, Architects and Builders’ segments.

JOB RESPONSIBILITIES:

• Establishes productive, professional relationships with key personnel in assigned customer accounts.
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
• Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
• Proactively leads a joint company account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
• Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
• Develops a sales action plan to service accounts with high growth potential, collect strategic “intel”, and develop leads from existing account base to better infiltrate designers, architects, and builder’s as potential customers.
• Participates actively with local professional organizations linked with CR's tactics and strategies.
• Creates and executes specific plan to introduce and implement CR products in showrooms, K & B accounts to create demand within the market. Expand Pompeii brand penetration assigning more displays to qualified customers/locations.
• Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.

ACCOUNTABILITIES AND PERFORMANCE MEASURES:

• Achieves assigned sales quota in designated strategic accounts.
• Meets assigned expectations for profitability.
• Achieves customer objectives defined by company management.
• Completes customer account plans that meet company standards.
• Closely coordinates company executive involvement with customer management.
• Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution
• Meets quarterly target expectations as far as CR- Display program once posted
• Visits every customer, with displays at least once per month, with mandatory report visits via email to Director of Sales.
• Strategizes, organizes assigned territory/region and plan sales calls weekly.
• Develops an action plan to approach designers, architects and builders, once fabricator leads are found during weekly visits.
• Promotes and executes product knowledge (PKs) at customer’s location and if possible, invite customers to visit one of CR's branches.
• Actively participates and leverages branch events as ways to increase sales.

REQUIREMENTS/EDUCATION AND EXPERIENCE:

• Bachelor’s Degree or proven track record of at least 10 years-experience in sales and marketing is required.
• Prefer knowledge and experience in the building material industry, in some capacity.
• Have the ability to develop a comprehensive understanding of CR's competitors, including their capabilities, past competitive history, and can assist in developing a plan to beat them!
• Must be detail-oriented and highly organized with a hunter mentality in the approach to developing and executing strategic plans.
• Must have the skills to discover, create, and develop new opportunities.
• Requires excellent verbal communication and writing skills, but more importantly the desire, ability, and competitiveness to succeed.
• Minimum 50% Travel on a regional basis to cover territory.

PERSONAL ATTRIBUTES:

• Communication Skills – Verbal Communication, Listening, Negotiation, Persuasion, Writing Skills
• Critical Thinking – Adaptable, Flexible, Problem Solving, Desire to Learn
• Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful
• Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
• Work Ethic – Drive or Will to Learn, Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented

POSITION OVERVIEW

The Credit Support Coordinator is responsible for the CreditApp Inbox and entering accounts in two different systems.  This position is expected to have good Customer Service acumen, Data Entry and the ability to communicate in a pleasant, helpful and courteous manner.  This position is expected to evolve over time as the company grows and business needs change.

JOB RESPONSIBILITIES:

• Monitor and act on incoming emails and resolve any same-day requests.
• Enter new marketing and / or customers into system(s) as required.
• Communicate with applicable team members regarding account setups, documentation requests and any other needs.
• Keep inbox organized and ensure anyone can go in and find what is needed on the team.
• Save documentation as per procedures provided in multiple locations on the system.
• Serve as a reliable point of contact to support accurate and timely information flow.
• Ensure a high level of accuracy in all data entry, minimizing errors and maintaining data integrity.
• Ensure required documentation is complete, accurate, and properly filed in the appropriate folders within the credit inbox and public account drive for easy retrieval.
• Adhere to established turnaround times and service-level expectations for requests.

EXPERIENCE & QUALIFICATIONS:

• Strong data entry skills with a high level of accuracy and attention to detail
• QuickBooks knowledge is a plus.
• Exceptional organization, time-management, and planning skills
• Very strong interpersonal communication skills
• Bilingual (English/Spanish) a plus.
• High school diploma or equivalent required.
• We are drug-free workplace and an EEO employer

SKILLS & COMPETENCIES:

• Communication Skills - Verbal Communication, Listening, Negotiation, Persuasion, Writing Skills
• Critical Thinking - Adaptable, Flexible, Problem Solving, Desire to Learn
• Positive Attitude - Cooperation, Courteous, Friendly, Honest, Respectful
• Teamwork - Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills
• Work Ethic - Multi-tasking, Organization, Time management & Efficiency, workload planning, Results Oriented

WORK ENVIROMENT/PHYSICAL DEMANDS:

• This position will be completed in an office environment. While performing the duties of this job, the employee is regularly required to talk and hear.
• The employee frequently is required to stand, walk; use hands, arms and fingers to handle and lift objects up to 20 pounds.
• We are drug-free workplace and an EEO employer

POSITION OVERVIEW

The Logistics Specialist is responsible for overseeing and coordinating key operational functions across customer service, logistics execution, inventory flow, and order management to support overall branch performance and customer experience.

This role operates as a critical cross-functional partner to sales, customer service, warehouse, and branch leadership, ensuring alignment across order execution, delivery scheduling, inventory movement, and customer commitments. The position requires a high level of ownership, judgment, and accountability in managing daily operational workflows and resolving issues in real time.

The Logistics Specialist supports both branch-level and multi-branch (UMI-wide) operations, ensuring consistency in logistics execution, process adherence, and service standards across the organization.

This role is expected to operate independently, manage competing priorities, and make real-time decisions that directly impact customer experience, operational efficiency, and branch performance.

JOB RESPONSIBILITIES

- Lead and coordinate daily logistics and operational workflows, including delivery execution, routing, and material movement.

- Own the order lifecycle support process, including order creation, auditing, modifications, issue resolution, and communication.

- Manage delivery scheduling and routing execution to optimize efficiency, cost, and service levels.

- Oversee inbound and outbound transfers, including slab movement and material allocation.

- Drive cross-functional communication between sales, customer service, warehouse, and leadership.

- Support operational decision-making related to slab allocation, delivery prioritization, and truck loading.

- Ensure execution of key processes including returns, damaged material handling, and system updates.

- Leverage systems including Browser, Command Center 2.0, and dashboards to monitor performance.

- Coordinate delivery execution across UMI branches to ensure consistency.

- Identify process improvements to enhance efficiency and customer experience.

- Promote a safety-first culture.

- Support extended operational needs including evenings and rotational Saturdays.

QUALIFICATIONS AND DESIRED ATTRIBUTES

- Bachelor’s degree in Business, Supply Chain, or related field preferred; or equivalent experience.

- 3–5 years of experience in operations, logistics, or customer service.

- Strong understanding of order management and logistics workflows.

- Ability to manage multiple priorities in a fast-paced environment.

- Strong communication and problem-solving skills.

- High level of accountability and professionalism.

- Strong organizational skills and attention to detail.

- Proficiency in Microsoft Office.

- Experience with logistics systems or ERP tools preferred.

WORK ENVIRONMENT / PHYSICAL DEMANDS

Ability to work in indoor and outdoor environments. Ability to support operational schedules. Ability to lift up to 50 lbs.

Job Summary:

The Associate Wealth Advisor works in a client-focused, team-centered environment under the direction of one of the firm’s Managing Directors and local office Wealth Management leadership to support the team’s region-wide business development and client service efforts. 

Essential Job Functions for the Associate Wealth Advisor will include:

• Functioning as the primary trusted advisor to the firm's high net worth clients
• Ensuring retention of the firm’s clients as well as generating referrals
• Supporting the team's Regional Vice Presidents and Managing Directors as a subject matter expert (SME) in the areas of investments, tax, pension, estate, insurance, and general financial planning
• Analyzing, drafting, editing, delivering, and presenting financial planning modules to clients
• Managing client communications and follow-up with clients’ other advisors
• Ensuring adherence to company standards of client care, meetings, referrals and retention
• Attending company workshops or lectures and speak to groups of potential clients when called upon
• Implementing company policies and procedures
• Other duties as needed

Required Knowledge, Skills and Abilities:

Work Schedule:   Business hours Monday through Friday.

Working Conditions:  Professional office environment.  Working inside.  Standing and sitting.  Will be assigned to a work station.  Travel assumed at up to 50% of the time for client needs and/or required internal or external trainings.

Head of Desk

Ebury Naples - Office based

Our Head of Desk (HoD) are the captains of our team, instrumental in ensuring a positive, supportive and motivational culture here at Ebury, maintaining and improving sales performance through the training, coaching and development of their people.

A HoD is a leader, someone who sets the standards high and inspires their teams to go beyond what they thought was possible. Someone who uses their experience and expertise to offer technical advice and their passion for people to energise and ignite performance on the sales floor. 

This is a senior leadership role within our Front Office, and opens the door to country P&L leadership and regional directorship opportunities across our many geographies. 

About the Job 

With a track record of individual performance in FX Sales, you will thrive in a managerial role where you can achieve outstanding results as the leader of a team. A natural coach, you will enjoy sharing your experience and seeing your team develop as a result. In addition, you will have the ability to develop sales strategies and techniques based on client feedback and your knowledge of the market. You will be joining an established team and will benefit from a proven business model and support infrastructure.

• Lead a sales team in developing prospects, leading by example, coaching and mentoring your team. You will be responsible for developing their skills and helping them progress through their career.
• Pitching and closing deals with prospective clients, by phone and face to face meetings.
• Managing the customer relationship for new customers to ensure smooth on-boarding and first trades.
• Provide accurate forecasting of expected sales volume.
• Implement regional sales programs for sales action and training plans with your team and fellow Heads of Desk.
• Ensure adherence to company wide sales methodology and sales administration processes.
• Be involved in the recruitment, onboarding and training of new team members.

Why Join Us?

• Industry-leading basic salary and the opportunity to quickly increase your earnings through a transparent commission scheme.
• An impressive product suite including Trade Finance with more innovative and cutting edge products in development for launch later in 2022.
• Training and mentoring from some of the world’s most experienced and successful FX leaders.
• International development opportunities including attending global Sales Boot Camps.
• Career development opportunities and support to relocate and work abroad.

You… 

• Have a track record of sales management within FX or other cross-border financial services (e.g. import lending, export lending, international payments and collections, cash management).
• Have Financial Services experience - a network would be an advantage.
• Possess first-class communication skills.
• Will have demonstrable ability to mentor, coach and develop people.
• Are a skilled negotiator, able to build and leverage relationships at senior levels within SME customers.
• Speak Italian on a native level and fluent in English.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Helga Barros 

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