What drives our operations? Our people! We’re looking for a sharp, data-driven Operations Specialist to drive Driver Growth, Planning, and City Expansion across Kenya.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As an Operations Specialist – Driver Growth, Planning & City Growth, you will play a key role in launching and scaling secondary cities across Kenya. You will drive structured driver acquisition, lead city expansion initiatives, and ensure a healthy balance between supply and demand. This hands-on role requires strong analytical thinking and execution discipline. You will manage the driver acquisition funnel, translate data into clear action plans to drive growth, and work closely with local teams and cross-functional stakeholders, including Marketplace, Driver Engagement, and Rider teams, to ensure these cities become high-performing marketplaces.

• Own and manage the end-to-end driver acquisition funnel from lead generation to activation and active driver performance
• Drive driver growth through scout programs, referrals, and other acquisition channels to meet supply targets
• Improve onboarding experience through driver engagement centres (DEC), clinics, and compliance processes
• Monitor and improve activation quality and early retention metrics (7-day and 30-day retention)
• Identify and resolve bottlenecks across onboarding, compliance, and activation processes
• Support expansion into new and secondary cities by building and executing structured growth plans
• Ensure marketplace balance by collaborating closely with Marketplace teams on supply-demand dynamics
• Run targeted initiatives to drive both driver activation and ride demand at the city level
• Monitor, analyse, and report on key performance metrics across driver growth and city performance
• Translate data insights into prioritised execution plans and support forecasting of supply needs
• Collaborate cross-functionally with Marketplace, Driver Engagement, and Rider teams to drive overall performance

• You have 3–5 years of experience in operations, logistics, mobility, or marketplace businesses
• You have strong analytical skills and experience working with Excel/Google Sheets and performance dashboards
• You are proactive, structured, and comfortable working in ambiguous, fast-paced environments
• You have a strong execution mindset with the ability to balance fieldwork and analytical tasks
• You are a confident communicator, able to collaborate with field teams and cross-functional stakeholders
• You have a strong interest in mobility, marketplace growth, and solving real-world operational challenges
• Experience in Kenya or similar markets is an added advantage

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in scaling cities and building a high-performing marketplace.
• Own end-to-end driver growth and expansion initiatives with real business impact.
• Gain exposure to regional markets across East Africa.
• Work in a fast-paced, execution-driven team with strong ownership culture.
• Accelerate your professional growth with hands-on experience and learning opportunities.
• Enjoy a collaborative environment focused on solving real-world mobility challenges.

*Some perks may differ depending on your location.

Are you passionate about building communities that do more than engage; communities that drive growth, deepen belonging, and unlock measurable business impact? Do you thrive at the intersection of community building, learner engagement, programme activation, and cross-functional execution? Are you excited by the opportunity to shape how community becomes a key driver of enrollments, retention, storytelling, and brand advocacy in one of ALX’s most important markets?

Do you have the strategic maturity to design community systems and the operational discipline to make them work at scale? Can you activate ambassadors, mobilise learners and alumni, and create high-energy experiences that strengthen participation and drive results? Are you energized by the opportunity to make community one of the strongest levers for growth in Kenya?

If so, this could be the role for you.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. 

Our impact thus far:

• 347k+ graduates since 2020
• 257k youth in work
• 31k youth starting own ventures
• 60k youth in jobs created by entrepreneurs

 Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

The Community Manager will be responsible for leading ALX’s community activation strategy in Kenya, with a strong focus on ambassador activation, learner and alumni engagement, community-led recruitment, and impact storytelling.

The role will own the development of systems, experiences, and operating rhythms that enable the community to become a scalable driver of growth. This includes activating ambassadors, increasing monthly active engagement, supporting community contribution to enrollments, documenting compelling stories of impact, and creating a strong community experience that deepens learner connection to ALX.

The Community Manager will also play a key leadership role in cross-functional execution, partnering with Learning, Marketing, Recruitment, and leadership teams to ensure community efforts contribute meaningfully to business goals around enrollments, learner experience, and market growth.

Specific Responsibilities

Community Strategy and Market Activation

• Lead the design and execution of the Kenya community strategy, ensuring strong alignment with market growth priorities and business objectives.
• Build and operationalise a community model that strengthens learner and alumni engagement while driving measurable outcomes.
• Develop market-relevant activation strategies that increase participation, visibility, belonging, and advocacy across the ALX community in Kenya.
• Establish clear systems, operating rhythms, and success measures that position community as a strategic growth function.
• Continuously refine community programming and structures to improve relevance, consistency, and impact.

Ambassador Programme Design and Activation

• Lead the recruitment, activation, and ongoing management of community ambassadors in Kenya.
• Design an ambassador model that enables consistent monthly activity, strong accountability, and meaningful contribution to community growth and learner recruitment.
• Develop engagement structures, communication rhythms, toolkits, and incentives that empower ambassadors to lead relevant and high-quality community activities.
• Track ambassador activity and effectiveness to ensure the programme supports engagement, referrals, visibility, and growth objectives.
• Strengthen the quality and consistency of ambassador-led programming over time.

Community Engagement, Participation, and Retention

• Drive strategies that increase monthly active engagement across learners, alumni, and broader community members in Kenya.
• Design and oversee community programmes, experiences, and events that foster belonging, accountability, and continued participation.
• Work closely with internal teams to strengthen learner and alumni connection to ALX throughout the lifecycle, from onboarding to post-programme engagement.
• Monitor participation trends, engagement risks, and drop-off points, and implement interventions that improve retention and continuity.
• Create strong operating mechanisms for in-person and virtual community touchpoints that can scale effectively.

Community-Led Recruitment and Growth Contribution

• Partner closely with Marketing, Recruitment, and city teams to ensure community contributes meaningfully to learner acquisition and enrollment goals in Kenya.
• Develop and execute strategies that increase the percentage of new enrollments secured through community-led recruitment channels.
• Support the creation of referral systems, ambassador-led outreach efforts, local engagement campaigns, and events that drive qualified prospect interest.
• Ensure community programming and messaging are aligned with campaign priorities, target audience needs, and market goals.
• Track and report on the community's contribution to lead generation, conversion, and enrollment performance.

Impact Storytelling and Brand Advocacy

• Build systems to identify, capture, and elevate powerful stories of learner, alumni, and community impact in Kenya.
• Work with internal stakeholders to ensure impact stories are consistently documented, surfaced, and shared in ways that strengthen brand credibility and community pride.
• Support the development of a strong story pipeline that provides regular, high-quality proof points for marketing, partnerships, and brand communications.
• Encourage community members and ambassadors to contribute to storytelling efforts that showcase ALX’s value and local impact.
• Ensure storytelling efforts are intentional, measurable, and aligned with business and brand priorities.

Cross-Functional Collaboration and Community Operations

• Work closely with Learning teams to align community efforts with learner experience, participation, and retention priorities.
• Partner with Marketing and Recruitment teams to ensure community campaigns support business growth and enrollment objectives.
• Collaborate with leadership and relevant stakeholders to ensure community priorities remain visible, integrated, and outcome-oriented.
• Build strong internal coordination mechanisms that ensure the community is not operating in isolation, but as part of a broader market growth strategy.
• Contribute to a culture of accountability, experimentation, and continuous improvement within the Kenya team.

Monitoring, Reporting, and Continuous Improvement

• Track and analyse performance across key community metrics, including ambassador activation, monthly active engagement, community-led recruitment, and impact storytelling.
• Build strong reporting rhythms that provide visibility into community health, activity levels, and contribution to Kenya market goals.
• Use data, field insights, and participant feedback to continuously refine community strategy, activation models, and operating processes.
• Translate community performance insights into clear recommendations and action plans.
• Drive ongoing improvements that make the community more effective, scalable, and measurable over time.

Skill Requirements - Essential

• Minimum of 5 years of professional experience in community management, programme management, youth engagement, ecosystem building, marketing activation, or a related field.
• Demonstrated experience building or managing communities that drive measurable outcomes such as engagement, recruitment, retention, advocacy, or growth.
• Proven ability to lead multi-market or multi-stakeholder initiatives with strong operational discipline and execution quality.
• Strong experience designing and running engagement programmes, ambassador initiatives, events, or community activation campaigns.
• Ability to translate strategy into practical systems, operating rhythms, and measurable results.
• Strong stakeholder management and cross-functional collaboration skills, with the ability to work effectively across Learning, Marketing, Recruitment, and business leadership teams.
• Excellent verbal and written communication skills, with strong facilitation and community-facing presence.
• Strong analytical mindset, with the ability to track performance, interpret trends, and use insights to improve programming and results.
• High level of ownership, organisation, and comfort managing multiple priorities in a fast-paced environment.
• Candidates must be based in Nairobi or willing to relocate to Nairobi.
• This is an in-person role, and the successful candidate will be expected to work onsite as part of the Nairobi team.
• Legal authorisation to work in Kenya.

Skill Requirements - Preferable

• Experience working in education, youth development, employability, entrepreneurship, or mission-driven growth environments.
• Experience launching or rebuilding community models in new or emerging markets.
• Experience supporting business or growth goals through community-led acquisition and referral strategies.
• Exposure to content, storytelling, or brand advocacy systems within a community function.
• Comfort working across both virtual and in-person engagement environments.

Person Specification/Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.

Employment Type

This role is a full-time  position

Are you passionate about turning ideas into compelling visuals that tell a story and inspire action?

ALX Kenya is looking for a talented and fast-moving Graphic Designer to join our marketing team and support creative production.

This role will be responsible for designing high-quality marketing assets used across digital campaigns, social media, program launches, and events. The designer will work closely with the marketing team to translate campaign ideas into compelling visuals that attract and engage prospective learners.

Because our campaigns run across multiple programs and platforms, this role requires someone who can produce a high volume of creative assets quickly while maintaining strong design quality and brand consistency. Experience with video editing is strongly preferred, particularly for editing short-form video content.

This is an exciting opportunity to help shape the visual storytelling of a fast-growing education brand empowering young people across Africa. Experience working with youth-focused, education, technology, or digital brands is a strong advantage.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. 

Our impact thus far:

• 347k+ graduates since 2020
• 257k youth in work
• 31k youth starting own ventures
• 60k youth in jobs created by entrepreneurs

 Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

ALX Kenya is seeking a highly creative, agile, and execution-oriented Graphic Designer to support the production of compelling visual assets.

This role is ideal for a designer who can translate campaign strategy into high-quality creative output that strengthens brand visibility, drives audience engagement, and supports learner acquisition. The successful candidate will play a key role in designing marketing assets used across digital campaigns, social media, programme launches, and events, while ensuring consistency with ALX’s brand identity across markets.

This role requires someone who thrives in a fast-paced environment, can manage high-volume creative production, and is able to deliver quickly without compromising quality. Basic video editing capability is strongly preferred, particularly for short-form digital content tailored to youth audiences and performance-driven channels.

This is an exciting opportunity for a designer who wants to shape the visual storytelling of a fast-growing education brand that is empowering the next generation of African talent.

Specific Responsibilities

Creative Asset Production and Design Execution

• Lead the design and production of high-quality visual assets across key marketing channels, including digital campaigns, social media, programme launches, and events.
• Create static ad creatives in multiple formats and dimensions to support a wide range of programme marketing needs and platform requirements.
• Develop multiple creative variations to support A/B testing, campaign optimization, and audience segmentation strategies.
• Translate campaign briefs and marketing concepts into compelling visual storytelling that drives attention, engagement, and action.
• Ensure all creative output is aligned with ALX Africa’s brand standards, visual identity, and messaging consistency.
• Support additional design needs across the business, including event collateral, promotional materials, learner-facing assets, and broader brand marketing initiatives.
• Deliver work at speed and scale while maintaining a strong eye for detail, design quality, and accuracy.

Brand Stewardship and Creative Consistency

• Uphold and strengthen the visual expression of the ALX brand across all marketing touchpoints.
• Ensure consistency in typography, layout, imagery, and overall design language across campaigns and channels.
• Collaborate closely with internal stakeholders to ensure creative output reflects campaign objectives, audience needs, and brand positioning.
• Contribute to the evolution of creative templates, design systems, and asset libraries that improve efficiency and consistency over time.

Video Editing and Motion Content Support

• Edit short-form video content to support learner acquisition, brand storytelling, and campaign performance across digital platforms.
• Produce light video edits for testimonials, promotional content, social media clips, and event highlights.
• Add simple motion graphics, text overlays, transitions, and basic animations where needed to enhance engagement.
• Prepare video assets in platform-appropriate formats for channels such as Instagram, Facebook, TikTok, YouTube, and other digital distribution platforms.
• Work with the marketing team to ensure video content is aligned with campaign messaging, audience behavior, and creative direction.

Cross-Functional Creative Collaboration

• Partner closely with the marketing team to bring campaign ideas to life through compelling and conversion-oriented visuals.
• Collaborate with internal teams across programmes to understand creative needs, timelines, and audience requirements.
• Contribute to fast-turnaround campaign cycles by responding quickly to business priorities and evolving marketing needs.
• Support a culture of creativity, responsiveness, and continuous improvement within the broader growth and brand function

Skill Requirements - Essential

• 3 to 5 years of professional experience in graphic design, ideally within marketing, digital media, brand, or agency environments.
• Strong portfolio demonstrating high-quality design work across digital campaigns, ad creatives, and brand marketing materials.
• Proven experience designing for paid digital campaigns and working across multiple asset sizes, formats, and audience use cases.
• Demonstrated ability to operate effectively in high-volume creative production environments with fast turnaround expectations.
• Strong visual storytelling capability, with the ability to turn strategic messaging into engaging, audience-relevant creative.
• High proficiency in industry-standard design tools, including Adobe Creative Suite, particularly Photoshop, Illustrator, and InDesign.
• Familiarity with Figma and Canva is advantageous.
• Experience editing short-form digital video content for marketing or social media use.
• Working knowledge of tools such as Adobe Premiere Pro, CapCut, or similar video editing platforms.
• Ability to add light motion design elements and prepare video content for different platforms and viewing behaviors.
• Candidates must be based in Nairobi or willing to relocate to Nairobi.
• This is an in-person role and the successful candidate will be expected to work onsite as part of the Nairobi team.
• Legal authorisation to work in Kenya.

Person Specification/Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.

Portfolio Requirement

Applicants must submit a portfolio of previous work, including examples of:

• Digital ad creatives
• Campaign visuals
• Brand marketing work

Employment Type

This role is a full-time position.

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Do you live and breathe performance marketing, from media buying and campaign optimisation to conversion tracking and attribution? Are you comfortable working with tools like Meta Ads Manager, Google Ads, Google Tag Manager, and analytics dashboards to ensure every click, lead, and conversion is accurately tracked and optimised? 

Can you turn data into strategy, using insights from campaign performance, tracking pixels, and conversion events to test, iterate, and scale what works continuously? Do you thrive when given clear growth targets and the freedom to experiment across channels, audiences, and creative?

If you measure success in qualified leads, enrollments, cost per acquisition, and ROI, not just likes and shares, this could be your next opportunity. ALX is looking for a Performance Marketing Specialist to drive growth through data-driven campaigns, robust tracking frameworks, and continuous optimisation across our digital channels.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. 

Our impact thus far:

• 347k+ graduates since 2020
• 257k youth in work
• 31k youth starting own ventures
• 60k youth in jobs created by entrepreneurs

 Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

ALX Kenya is seeking a highly analytical, execution-focused Performance Marketing Specialist to drive learner acquisition and growth across Kenya.

This role is designed for a marketer who is deeply fluent in paid acquisition, conversion tracking, attribution, and campaign optimization, and who measures success through pipeline quality, enrollments, acquisition efficiency, and return on investment.

The successful candidate will sit at the intersection of media buying, data infrastructure, analytics, and growth experimentation. They will be responsible not only for launching and optimizing campaigns, but also for ensuring the integrity of the tracking ecosystem, strengthening visibility across the acquisition funnel, and enabling faster, smarter decision-making through robust reporting and insights. This is a high-impact role for someone who thrives in fast-paced environments, enjoys solving complex growth challenges, and is motivated by measurable outcomes rather than vanity metrics.

Specific Responsibilities

Performance Media Strategy and Campaign Execution

• Lead the strategy, setup, execution, and optimization of paid digital campaigns across key performance channels, including Meta, Google, and other relevant acquisition platforms.
• Build and manage full-funnel campaign strategies that drive awareness, lead generation, and learner enrollment across multiple markets.
• Own campaign architecture, audience targeting, budget allocation, bid strategies, and spend efficiency to maximize growth outcomes.
• Run disciplined A/B tests across creatives, messaging, audiences, placements, and landing pages to continuously improve results.
• Optimize campaigns against core commercial and growth metrics, including cost per lead, cost per acquisition, conversion rates, and return on ad spend.
• Identify opportunities to scale high-performing campaigns while reducing inefficiencies across underperforming segments.

Conversion Tracking, Attribution, and Technical Setup

• Design, implement, and maintain a reliable tracking and attribution framework to support accurate performance measurement across all digital campaigns.
• Manage tools and systems such as Meta Pixel, Google Tags, Google Tag Manager, and conversion event tracking across landing pages and enrollment funnels.
• Ensure accurate end-to-end tracking of user journeys, lead submissions, and enrollment conversion events.
• Monitor tracking integrity and proactively resolve issues related to broken events, tagging errors, attribution gaps, or data inconsistencies.
• Strengthen campaign measurement foundations to improve confidence in reporting, optimization, and investment decisions.

Performance Analytics and Dashboard Reporting

• Develop and maintain performance dashboards that provide real-time visibility into campaign results across channels, markets, and audience segments.
• Build reporting structures that track funnel performance from first click to qualified lead to enrollment.
• Monitor and analyze key performance indicators such as CTR, CPL, CPA, conversion rates, funnel progression, and ROI.
• Translate campaign and funnel performance data into clear, actionable reporting for marketing stakeholders and leadership teams.
• Improve organizational visibility into acquisition performance through high-quality dashboards, reporting discipline, and insight generation.
  
  

Insight Generation and Growth Optimization

• Produce weekly and monthly performance reports that surface trends, opportunities, risks, and recommended actions.
• Identify patterns in audience behavior, creative effectiveness, channel performance, and funnel drop-off points to inform strategic optimization.
• Use data and experimentation to uncover new growth opportunities and improve acquisition efficiency over time.
• Generate insights that support better decision-making across learner acquisition, campaign investment, and market prioritisation.
• Partner with leadership to align marketing performance with broader enrollment, impact, and revenue goals.
  
  

Cross-Functional Collaboration

• Work closely with Marketing, Recruitment, and Community teams to ensure campaigns are aligned with recruitment pipelines, market priorities, and enrollment targets.
• Support broader market activation efforts, community initiatives, and events with targeted performance campaigns where relevant.
• Collaborate with internal stakeholders to ensure messaging, targeting, and learner journeys are aligned with ALX’s brand and value proposition.
• Contribute to a culture of accountability, experimentation, and continuous improvement across the growth function.

Skill Requirements - Essential

• Minimum of 5 years of experience in performance marketing, growth marketing, paid acquisition, or a related digital growth role.
• Demonstrated success in planning, managing, and optimising paid campaigns across platforms such as Meta Ads Manager and Google Ads.
• Strong hands-on experience with conversion tracking, attribution tools, and tagging frameworks, including Meta Pixel and Google Tag Manager.
• Proven ability to build and interpret performance dashboards using tools such as Looker Studio or similar analytics platforms.
• Strong analytical capability, with the ability to turn campaign data into clear recommendations and optimisation strategies.
• Experience running structured A/B tests and using performance insights to guide scaling decisions.
• High attention to detail and strong comfort working across data, systems, and campaign operations.
• Ability to operate independently, manage multiple priorities, and deliver results in a fast-paced, high-growth environment.
• Candidates must be based in Nairobi or willing to relocate to Nairobi.
• This is an in-person role, and the successful candidate will be expected to work onsite as part of the Nairobi team.
• Legal authorisation to work in Kenya.

Who You Are

• Deeply results-oriented and motivated by measurable growth outcomes.
• Curious, experimental, and energised by continuous testing and learning.
• Highly analytical, with a strong grasp of both the strategic and technical dimensions of performance marketing.
• Comfortable moving between execution and insight, from campaign setup to dashboard review to optimisation recommendations.
• Proactive, resourceful, and able to navigate ambiguity while maintaining a strong bias for action.
• A collaborative partner who works well across functions and communicates clearly with both technical and non-technical stakeholders.

Person Specification/Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive, resourceful, and able to navigate ambiguity while maintaining a strong bias for action.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.
• Flexibility: Comfortable moving between execution and insight, from campaign setup to dashboard review to optimization recommendations.

Employment Type

This role is a full-time position

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Are you passionate about building entrepreneurial ecosystems and supporting founders from idea to scale? Do you thrive at the intersection of strategy, community building, programme execution, and ecosystem engagement? Are you energised by the opportunity to work directly with ambitious entrepreneurs, startup founders, mentors, investors, and innovation partners to unlock new pathways for venture creation and growth?

Do you have the ability to translate entrepreneurial ambition into structured programmes, meaningful founder support, and high-impact ecosystem experiences? Can you combine operational discipline with strategic thinking to drive enrollment, engagement, venture progression, and ecosystem visibility? Are you excited by the challenge of helping shape one of Africa’s most dynamic entrepreneurship platforms while working across multiple markets?

If so, this could be the role for you.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. 

Our impact thus far:

• 347k+ graduates since 2020
• 257k youth in work
• 31k youth starting own ventures
• 60k youth in jobs created by entrepreneurs

 Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

The Entrepreneurship Development Manager will play a pivotal role in building and strengthening ALX’s entrepreneurship ecosystem in Kenya. This is a high-impact role designed for a strong operator, ecosystem builder, and founder-support leader who can drive both programme excellence and strategic market presence across multiple countries.

The role requires the ability to manage programme delivery, founder engagement, stakeholder partnerships, ecosystem visibility, and performance tracking, while contributing to the long-term growth of ALX’s entrepreneurial footprint in Kenya. This individual will report directly to the Country General Manager for day-to-day implementation and local market leadership, while maintaining a strategic reporting line to the Entrepreneurship Director to ensure consistency with ALX entrepreneurship objectives.

Specific Responsibilities

Entrepreneurship Ecosystem Development and Market Leadership

• Serve as the primary lead for entrepreneurship in Kenya, driving the development, visibility, and growth of ALX’s entrepreneurship agenda across the three markets.
• Design and execute market-relevant strategies that foster founder engagement, startup pipeline development, and entrepreneurial community building in Kenya.
• Position ALX Ventures and related entrepreneurship programmes as a leading platform for high-potential entrepreneurs, innovation, and venture growth across the three-country portfolio.
• Represent ALX in the entrepreneurship ecosystem through active engagement with founders, investors, innovation hubs, accelerators, corporates, and relevant public and private sector actors.
• Identify and pursue opportunities for ecosystem recognition, strategic partnerships, grants, and visibility platforms that strengthen ALX’s entrepreneurship brand and reach in Kenya.

Founder, Community Engagement and Experience

• Build and sustain a vibrant founder community through regular, high-value touchpoints that deepen engagement, accountability, and peer learning across all supported markets.
• Lead in-person founder engagement and ecosystem activities in Nairobi, while ensuring strong and consistent virtual support for entrepreneurs outside of Nairobi.
• Host monthly fireside chats and ecosystem conversations featuring entrepreneurs, investors, operators, and industry leaders.
• Organise and deliver weekly entrepreneurship-related engagements such as pitch nights, founder meetups, networking forums, hackathons, and community-building events across the country’s portfolio.
• Ensure that ALX entrepreneurship programmes create a strong founder experience from recruitment through onboarding, participation, progression, and alumni engagement.
• Supervise and support community-led entrepreneurial initiatives to ensure alignment with ALX’s strategy, standards, and values.
  
  

Incubator Programme Execution and Venture Support

• Work closely with the ALX Ventures Incubator central team to deliver programme goals and ensure local implementation aligns with broader entrepreneurship strategy.
• Support the screening, selection, and onboarding of strong Founder Academy graduates into incubator pathways, balancing both in-person and virtual programme delivery requirements.
• Facilitate milestone-based workshops, peer-learning forums, and venture reviews that support founders from prototype development through market launch.
• Connect ventures to relevant support structures, including mentors, advisors, interns, ecosystem partners, and investors.
• Organise Demo Days, local pitch events, and showcase opportunities that increase startup visibility, strengthen founder confidence, and create opportunities for investment and growth.
• Support alumni founders in accessing continued support, new markets, follow-on programmes, and funding opportunities.

Partnerships, Mentorship, and Ecosystem Collaboration

• Build and maintain strong relationships with ecosystem players, including investors, entrepreneurship support organisations, accelerators, hubs, government actors, development partners, and corporate innovation stakeholders in Kenya.
• Curate and manage a strong network of local mentors, advisors, and subject matter experts, matching them thoughtfully to founders based on stage, sector, and growth priorities.
• Design and host masterclasses and expert-led learning sessions featuring entrepreneurs, investors, and functional specialists across key sectors.
• Develop and strengthen partnerships that expand resource access, founder opportunities, and collaboration pipelines for ALX entrepreneurs.
• Contribute to fundraising, grant positioning, and strategic partnership development that advance the scale and sustainability of entrepreneurship programming.

Monitoring, Reporting, and Continuous Improvement

• Track and analyse programme performance across key metrics, including recruitment, participation, completion, founder engagement, venture launches, ecosystem participation, and investment readiness.
• Ensure strong compliance with founder reporting, self-assessments, quarterly updates, and programme accountability processes.
• Produce regular reports and insights for internal stakeholders, including city leadership, the entrepreneurship team, and other relevant decision-makers.
• Use feedback, programme data, and ecosystem trends to improve delivery quality, founder outcomes, and strategic programme design over time.
• Participate actively in planning cycles, reviews, and retrospectives to strengthen learning and continuous improvement across entrepreneurship initiatives.

Skill Requirements - Essential

• Minimum of 5 years of professional experience in entrepreneurship programme management, venture support, innovation ecosystem development, or related programme and project management environments.
• Bachelor’s degree in Business, Entrepreneurship, Innovation, Programme Management, or a related field.
• Strong experience working directly with startups, founders, or entrepreneurial ventures, ideally in an innovation hub, accelerator, incubator, venture studio, or startup support environment.
• Demonstrated experience designing, delivering, and improving entrepreneurship programmes, founder engagement models, demo days, masterclasses, or mentorship structures.
• Proven ability to manage multiple workstreams simultaneously, balancing strategic priorities with high-quality operational execution across different markets.
  
• Strong stakeholder management capability, with experience engaging investors, mentors, ecosystem partners, and cross-functional internal teams.
• Excellent written, verbal, facilitation, and presentation skills, with the confidence to represent ALX externally and inspire founders and partners.
• Strong planning, coordination, and execution skills, with a high level of ownership and attention to detail.
• Ability to thrive in a fast-paced, evolving, and relatively ambiguous environment with minimal supervision.
• Candidates must be based in Nairobi or willing to relocate to Nairobi.
• This is an in-person role, and the successful candidate will be expected to work onsite as part of the Nairobi team.
• Legal authorisation to work in Kenya.

Skill Requirements - Preferable

• Master’s degree in a relevant field.
• Previous experience as a startup founder, venture builder, startup coach, or entrepreneurship advisor.
• Experience building or managing founder support networks, mentor pools, or investor engagement structures.
• Demonstrated success in partnership development, fundraising, grants, or resource mobilisation for entrepreneurship initiatives.
• Strong understanding of the entrepreneurship ecosystems in Kenya.
• Experience working across both in-person and virtual programme delivery environments.
• Familiarity with impact tracking, founder performance measurement, and ecosystem reporting frameworks.

Person Specification/Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.

Employment Type

This role is a full-time position

Are you passionate about entrepreneurship, founder communities, and building meaningful learning experiences that help entrepreneurs thrive? Do you enjoy working at the intersection of programme coordination, community engagement, recruitment, and event execution? Are you energised by the opportunity to support founders from the moment they enter the programme through to active participation, milestone completion, and continued engagement?

Do you have strong organisational skills, a bias for action, and the ability to keep multiple moving parts running smoothly? Can you help drive stronger founder recruitment, higher engagement, better retention, and a more vibrant entrepreneurship community experience? Are you excited by the opportunity to work closely with an Entrepreneurship Development Manager to support one of ALX’s most important founder-facing portfolios?

If so, this could be the role for you.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. 

Our impact thus far:

• 347k+ graduates since 2020
• 257k youth in work
• 31k youth starting own ventures
• 60k youth in jobs created by entrepreneurs

 Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

The Entrepreneurship Development Analyst will support the delivery and growth of ALX’s entrepreneurship programming in Kenya with a strong focus on Founder Academy recruitment, founder engagement, event coordination, retention, and programme operations.

This is a highly execution-oriented role for someone who enjoys working directly with founders, coordinating events and experiences, driving engagement, and ensuring strong operational follow-through.

This individual will work closely with the Entrepreneurship Development Manager to strengthen founder pipeline conversion, maintain a high-quality cohort experience, improve retention and participation rates, and ensure entrepreneurship programmes are delivered with excellence and consistency across markets.

Specific Responsibilities

Founder Academy Recruitment and Pipeline Support

• Support recruitment and outreach efforts for the Founder Academy in Kenya to help achieve enrolment targets.
• Assist with lead generation, founder outreach, follow-up, screening coordination, and conversion activities across the recruitment funnel.
• Track prospective founder journeys from initial interest through application, onboarding, and enrolment to support stronger pipeline visibility and follow-through.
• Work closely with the Entrepreneurship Development Manager and relevant internal teams to ensure timely communication with prospective founders.
• Support the execution of recruitment campaigns, information sessions, outreach events, and other market activation activities that build programme awareness and attract strong candidates.

Founder Engagement and Cohort Experience

• Support the day-to-day engagement of founders throughout the Founder Academy journey to encourage participation, accountability, and programme completion.
• Help create a strong, responsive, and motivating founder experience from onboarding through active programme participation.
• Monitor founder attendance, engagement levels, milestone completion, and participation trends to identify risks early and support stronger retention.
• Conduct regular check-ins and follow-ups with founders to encourage consistency, resolve barriers to participation, and maintain momentum.
• Support the Entrepreneurship Development Manager in implementing engagement strategies that improve completion rates, learner satisfaction, and founder outcomes.

Events and Community Activation

• Coordinate and support entrepreneurship events designed to increase founder engagement, strengthen community, and maintain high retention across the cohort.
• Organise and execute community touchpoints such as onboarding sessions, founder meetups, fireside chats, office hours, networking events, pitch events, and ecosystem conversations.
• Manage logistics for in-person and virtual events, including planning, scheduling, communications, attendance tracking, and post-event follow-up.
• Help create engaging founder-facing experiences that build belonging, accountability, and excitement within the entrepreneurship community.
• Support the Entrepreneurship Development Manager in ensuring events are well-run, valuable to participants, and aligned with broader entrepreneurship goals.
  
  

Programme Coordination and Operational Support

• Support the smooth coordination and administration of entrepreneurship programmes in Kenya.
• Maintain accurate records related to recruitment, founder participation, attendance, progress tracking, and programme engagement.
• Assist with onboarding processes, scheduling, founder communications, session coordination, and operational preparation for programme delivery.
• Ensure timely follow-up on action items, founder needs, and operational requirements that contribute to a seamless programme experience.
• Provide executional support to the Entrepreneurship Development Manager across Founder Academy, incubator-related activities, and community initiatives as needed.

Monitoring, Reporting, and Continuous Improvement

• Track founder engagement, participation, retention, and progression data to support performance management and programme improvement.
• Help compile weekly and monthly updates on recruitment performance, cohort engagement, event participation, and founder progress.
• Identify emerging trends, challenges, and opportunities related to founder engagement and retention, and escalate them appropriately.
• Gather participant feedback and support analysis of founder experience to improve future programme delivery.
• Contribute to a culture of continuous improvement by helping refine processes, communication flows, and engagement approaches over time.
  
  

Cross-Functional and Ecosystem Support

• Work closely with the Entrepreneurship Development Manager and internal teams to ensure strong coordination across entrepreneurship activities.
• Support relationship-building with local ecosystem players, mentors, speakers, and partners by assisting with communication, scheduling, and event coordination.
• Represent ALX professionally in founder-facing engagements and community touchpoints.
• Contribute to building a founder community that is active, connected, and aligned with ALX’s mission and values.

Skill Requirements - Essential

• 2 to 4 years of professional experience in programme coordination, community engagement, entrepreneurship support, events, partnerships, or a related role.
• Bachelor’s degree in Business, Entrepreneurship, Communications, Project Management, Education, or a related field.
• Strong interest in entrepreneurship, startups, founder support, and ecosystem-building.
• Experience supporting recruitment, engagement, programme operations, or community-building initiatives.
• Demonstrated ability to coordinate multiple activities and manage operational details with a high level of organisation and follow-through.
• Strong verbal and written communication skills, with the ability to engage participants professionally and clearly.
• Experience planning or supporting events, workshops, community sessions, or participant-facing experiences.
• Strong attention to detail and comfort with tracking data, participation, and progress across a programme or cohort.
• Ability to work in a fast-paced environment and manage multiple priorities effectively.
• Candidates must be based in Nairobi.
• This is an in-person role, and the successful candidate will be expected to work onsite as part of the Nairobi team.
• Legal authorisation to work in Kenya.

Skill Requirements - Preferable

• Experience working in an entrepreneurship hub, accelerator, incubator, learning community, youth programme, or startup support environment.
• Familiarity with cohort-based programme delivery and participant engagement models.
• Experience supporting CRM, pipeline tracking, or applicant conversion processes.
• Exposure to founder engagement, startup ecosystems, or innovation-focused programming.
• Experience supporting virtual communities or multi-country programme coordination.
• Strong event hosting or event coordination experience.
• Comfort using spreadsheets, reporting tools, and programme tracking systems.

Person Specification/Attributes

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.

Employment Type

This role is a full-time position