Role: Operations Director 

Location: Hybrid

A little bit about the role - 

The Hub Operations Director is accountable for the leadership, performance, and scalability of OLIVER's centralised production hub for the Beauty & Wellbeing portfolio. You'll lead a multi-disciplinary team of Makers — Designers, Creatives, Data Analysts, and Project Managers — delivering premium assets across global markets to brand standards that leave no room for inconsistency. 

Operating in close partnership with Delivery, Production, Finance, and People teams, you'll own capacity planning, resource management, workflow design, commercial/utilization discipline, and the systems that underpin hub performance day to day. This is a leverage and scale role: your job is to build a stable, high-performing production engine that senior leadership can rely on — one that delivers quality, manages risk, and protects margins as the hub grows and the portfolio evolves. 

Beyond scheduling and coordination, you'll act as the critical link between in-market Account Service and Creative — facilitating workflow, resolving operational bottlenecks, and maintaining the clear processes and frameworks that enable the Hub's production teams to focus on delivering high-quality, AI-assisted creative at scale. You may independently lead small projects and will be responsible for ensuring the delivery of data analysis and reporting that informs resource planning and operational performance across the studio. 

WHAT YOU'LL DO 

Resource Planning & Coordination 

• Coordinate and plan Maker Hub resources to support the delivery of Gen AI-led creative projects across multiple markets — ensuring the right technical expertise is assigned to the right projects at the right time. 

• Create, maintain, and manage project schedules across social, digital, e-commerce, and creative production workstreams — keeping delivery timelines accurate and up to date. 

• Own and optimise workload distribution across the Hub's AI-enabled production teams — balancing capacity, managing competing priorities, and proactively addressing resourcing gaps. 

• Create, maintain, and analyse utilisation reports to ensure balanced workload and maximum team effectiveness — sharing insights with studio and market leadership as required. 

• Lead multiple market operational planning to support the effective delivery of AI and technology-driven projects across all active markets. 

• May independently lead small projects from planning through to delivery. 

Workflow & Operations 

• Act as the liaison between in-market Account Service teams and Creative — facilitating workflow, validating requirements, and ensuring briefs and deliverables are clearly understood by all parties before production begins. 

• Drive operational efficiency through clear processes and frameworks that enable production teams to focus on delivery and innovation. 

• Identify and proactively resolve operational bottlenecks — escalating issues to senior leadership where required. 

• Own the new starter onboarding process for Maker Hub team members — ensuring smooth integration into studio structures, tools, and workflows. 

• Develop expert-level proficiency in OMG, our proprietary project planning software, and Pencil, our proprietary Gen AI production tool — acting as a go-to resource for the team on both platforms. 

Stakeholder & Client Management 

• Manage relationships with in-market stakeholders and agency partners — supporting quality delivery on time across all active markets. 

• Support market senior leadership with commercial and financial planning, administrative tasks, and operational reporting as required. 

• Ensure the delivery of data analysis and reporting — tracking project and department utilisation and presenting findings clearly to relevant stakeholders. 

Financial Administration 

• Support accurate and timely project-level financial administration relating to resource utilization 

• Flag financial risks or resource utilization variances to the senior leadership team early. 

WHAT YOU BRING 

Resource Planning and Operations 

• Experience in resource planning, scheduling, or project coordination within a creative production, agency, or in-house studio environment. 

• Demonstrated ability to coordinate multiple production and creative workstreams simultaneously — managing complex scheduling requirements across diverse project types with precision and clarity. 

• Strong operational mindset with a proven track record of delivering efficient processes that enable production teams to perform at their best. 

• Experience creating and maintaining utilisation reports and using job and time reporting systems to estimate, track, and analyse projects and department capacity. 

• Proactive approach to identifying and resolving operational bottlenecks before they impact delivery. 

• Experience independently leading small projects from initiation through to completion. 

Workflow and Stakeholder Coordination 

• Experience acting as a liaison between client service, account management, and creative or production teams — facilitating workflow and ensuring requirements are validated before work begins. 

• Strong written and verbal communication skills — able to translate operational information clearly for diverse audiences across markets and functions. 

• Experience managing relationships with in-market stakeholders and external agency partners to support on-time, quality delivery. 

• Familiarity with onboarding processes and integrating new team members into studio or production environments. 

Tools and Technical Knowledge 

• Proficiency in Microsoft Office and related software, including project planning and scheduling tools. 

• Experience with or the ability to develop expert-level proficiency in proprietary project planning tools such as OMG and Gen AI production platforms such as Pencil. 

• Familiarity with digital asset management, creative review systems, and approval workflows in a content production context. 

• Understanding of marketing channels, assets, and workflows across social, digital, and e-commerce is an advantage. 

• Experience in quality assessment of work delivered by a production hub or creative team. 

Gen AI & Agentic Thinking 

• Proficiency with Gen AI tools relevant to resource management and production coordination workflows — using AI to improve scheduling, reporting, and operational efficiency. 

• Experience building personal AI workflows to improve day-to-day efficiency and output quality. 

• Agentic approach to operational challenges: breaking down complex, multi-market coordination tasks into clear, manageable steps and finding efficient paths forward. 

• Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into operational processes or client-facing deliverables. 

Req ID - 17306

#BTG+ #LI-PG1

Role: Snr  Resource Manager 

Location: Hybrid (Mumbai Office)

A little bit about the role -

The Maker Hub Resource Manager is the operational backbone of Beauty AI Studio (BAIS) — responsible for coordinating project activities, validating requirements, and creating and managing project schedules that keep multi-market creative delivery on track. You'll own resource allocation and workload distribution across the Maker Hub, ensuring specialised production and creative teams are deployed effectively across all active workstreams. 

Beyond scheduling and coordination, you'll act as the critical link between in-market Account Service and Creative — facilitating workflow, resolving operational bottlenecks, and maintaining the clear processes and frameworks that enable the Hub's production teams to focus on delivering high-quality, AI-assisted creative at scale. You may independently lead small projects and will be responsible for ensuring the delivery of data analysis and reporting that informs resource planning and operational performance across the studio. 

What you'll doing -

Resource Planning & Coordination 

• Coordinate and plan Maker Hub resources to support the delivery of Gen AI-led creative projects across multiple markets — ensuring the right technical expertise is assigned to the right projects at the right time. 

• Create, maintain, and manage project schedules across social, digital, e-commerce, and creative production workstreams — keeping delivery timelines accurate and up to date. 

• Own and optimise workload distribution across the Hub's AI-enabled production teams — balancing capacity, managing competing priorities, and proactively addressing resourcing gaps. 

• Create, maintain, and analyse utilisation reports to ensure balanced workload and maximum team effectiveness — sharing insights with studio and market leadership as required. 

• Lead multiple market operational planning to support the effective delivery of AI and technology-driven projects across all active markets. 

• May independently lead small projects from planning through to delivery. 

Workflow & Operations 

• Act as the liaison between in-market Account Service teams and Creative — facilitating workflow, validating requirements, and ensuring briefs and deliverables are clearly understood by all parties before production begins. 

• Drive operational efficiency through clear processes and frameworks that enable production teams to focus on delivery and innovation. 

• Identify and proactively resolve operational bottlenecks — escalating issues to senior leadership where required. 

• Own the new starter onboarding process for Maker Hub team members — ensuring smooth integration into studio structures, tools, and workflows. 

• Develop expert-level proficiency in OMG, our proprietary project planning software, and Pencil, our proprietary Gen AI production tool — acting as a go-to resource for the team on both platforms. 

Stakeholder & Client Management 

• Manage relationships with in-market stakeholders and agency partners — supporting quality delivery on time across all active markets. 

• Support market senior leadership with commercial and financial planning, administrative tasks, and operational reporting as required. 

• Ensure the delivery of data analysis and reporting — tracking project and department utilisation and presenting findings clearly to relevant stakeholders. 

Financial Administration 

• Support accurate and timely project-level financial administration relating to resource utilization 

• Flag financial risks or resource utilization variances to the senior leadership team early. 

What you need to be great at this role -

Resource Planning and Operations 

• Experience in resource planning, scheduling, or project coordination within a creative production, agency, or in-house studio environment. 

• Demonstrated ability to coordinate multiple production and creative workstreams simultaneously — managing complex scheduling requirements across diverse project types with precision and clarity. 

• Strong operational mindset with a proven track record of delivering efficient processes that enable production teams to perform at their best. 

• Experience creating and maintaining utilisation reports and using job and time reporting systems to estimate, track, and analyse projects and department capacity. 

• Proactive approach to identifying and resolving operational bottlenecks before they impact delivery. 

• Experience independently leading small projects from initiation through to completion. 

Workflow and Stakeholder Coordination 

• Experience acting as a liaison between client service, account management, and creative or production teams — facilitating workflow and ensuring requirements are validated before work begins. 

• Strong written and verbal communication skills — able to translate operational information clearly for diverse audiences across markets and functions. 

• Experience managing relationships with in-market stakeholders and external agency partners to support on-time, quality delivery. 

• Familiarity with onboarding processes and integrating new team members into studio or production environments. 

Tools and Technical Knowledge 

• Proficiency in Microsoft Office and related software, including project planning and scheduling tools. 

• Experience with or the ability to develop expert-level proficiency in proprietary project planning tools such as OMG and Gen AI production platforms such as Pencil. 

• Familiarity with digital asset management, creative review systems, and approval workflows in a content production context. 

• Understanding of marketing channels, assets, and workflows across social, digital, and e-commerce is an advantage. 

• Experience in quality assessment of work delivered by a production hub or creative team. 

Gen AI & Agentic Thinking 

• Proficiency with Gen AI tools relevant to resource management and production coordination workflows — using AI to improve scheduling, reporting, and operational efficiency. 

• Experience building personal AI workflows to improve day-to-day efficiency and output quality. 

• Agentic approach to operational challenges: breaking down complex, multi-market coordination tasks into clear, manageable steps and finding efficient paths forward. 

• Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into operational processes or client-facing deliverables. 

 Req ID - 17207

#BTG+ #LI-PG1

Digital Asset Manager

In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions. 

In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery. 

Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams. 

Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.

In this role, you will:

• Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
• Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team. 
• Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks. 
• Flag in advance any risks related to the timeliness or completeness of the delivery of the files. 
• Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
• Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process. 
• Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
• Develop and maintain training materials for both the DAM and its integrated tools.
• Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
• Collaborate with your counterparts in other time zones.
• Answer first-line support questions on the use of the DAM and the asset library.

Experience you already have:

• 2-4 years of professional experience as a Digital Asset Manager and asset delivery in advertising and marketing.
• Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
• You’re experienced in working with creative, ops and account teams.
• You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
• You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
• An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
• Fluent in English, both written and verbal, with excellent communication skills.
• You are a consummate networker and relationship builder with the ability to navigate a global organization.
• Ability to work independently as well as collaboratively in a team environment.
• Ability to work under pressure of tight deadlines and changing priorities.

#LI-SC1

#Hybrid

Meet the Team

The Communications team shapes how Fever is perceived both inside and outside the company. What people see and hear matters, and our role is to ensure every message is clear, consistent, and aligned with Fever’s vision.

Join us if you want to shape our global narrative, influence strategic perceptions, and ensure our vision resonates with audiences both inside and outside the company.

External Communications

We manage media relations, press, and brand storytelling, ensuring that partners, journalists, and the public understand who we are, what we do, and the impact we create. Our goal is to protect and strengthen Fever’s reputation while amplifying the stories that matter most.

Join us if you want to master global storytelling, build meaningful media relationships, and amplify the impact of our brand across the world’s most influential platforms.

The Role

As the Communications & PR Manager, you are the primary owner of the external communications strategy in your market(s). You are responsible for defining and executing a proactive, locally-relevant communications plan that aligns with the company’s global objectives while responding to the unique opportunities and challenges of your region. You will lead media relations, thought leadership, press events, and crisis communications efforts, maintaining close and regular contact with key internal and external stakeholders. A key part of your mission is also to lead, coordinate, and foster the professional growth of the communications specialists under your supervision.

What You’ll Do

• Define, implement, and continuously refine the country-level communications and PR strategy, aligned with the company's global positioning and adapted to local needs.
• Serve as the main point of contact for national and regional media, government stakeholders, partners, and internal teams.
• Lead and manage the local press office operation: oversee the production, approval, and dissemination of press releases, media advisories, Q&As, and opinion pieces.
• Ensure consistent messaging across paid, earned, shared, and owned channels.
• Design and execute press and influencer events that drive awareness and media interest.
• Develop and nurture strong relationships with national and local journalists, editors, and key opinion leaders.
• Act as a trusted advisor to the leadership team in your market, providing media training and preparing them for press interactions.
• Represent the company at high-level meetings, interviews, press briefings, and public forums.
• Identify potential reputational risks and lead crisis communication responses when needed.
• Analyze communication performance, track media coverage, and produce actionable reports and recommendations.
• Collaborate with marketing, policy, and operational teams to ensure messaging alignment and impact.
• Lead, coordinate, and ensure the development and performance of the communications specialists under your supervision. Provide guidance, feedback, and training to help them grow professionally and deliver impactful work.

Who You Are

• 5+ years of experience in communications, public relations, or journalism, with at least 2 years in a managerial or strategic role.
• Proven track record of owning and driving PR strategy at a national level.
• Experience leading teams and developing junior talent.
• Excellent media relations skills and a strong network of journalist contacts.
• Outstanding writing, editing, and storytelling capabilities.
• Strategic thinking with strong execution capabilities under tight deadlines.
• High degree of autonomy and sense of ownership.
• Experience managing complex communications issues and navigating crisis scenarios.
• Strong interpersonal skills and experience working cross-functionally and with senior leadership.

Nice to have:

• Experience in a fast-paced, high-growth, or startup environment.
• Knowledge of public affairs or regulatory communications
• Experience coordinating with international teams or global brand offices.
• Bilingual or multilingual communication capabilities, depending on the market.

Why You’ll Love It Here

• Fever 40% discount: This discount is for personal use only.
• Free Candlelight Event: This voucher is for single use only and valid for 2 people.
• Health insurance: We offer private health insurance, managed by Niva Bupa. This is paid 100% by Fever. 
• English lessons fully paid by Fever. 
• You have a total of 27 days of annual leave: 15 working days of vacation per year + 12 working days between casual and sick leave per year. 
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
• Possibility of remote working from home!

#LI-hybrid #LI-fulltime

Job Title:  Project Manager 

Location: Mumbai, India

About the role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

The Project Manager is responsible for running creative and production processes and to drive a project from brief to delivery. They work with the Account Manger and Resourcing Team to schedule projects and resource and help source the right talents, both internally and externally, to fulfill projects to the highest standards. They have a good understanding of digital disciplines, and are confident working in agency teams. They create timing plans and budgets within our Traffic system, assume responsibility for the review and approval process of creative output and ensure the projects they own, run on time and on budget. 

You will need to be great with creative teams and account teams alike, hard working and passionate about creative and producing the best product you can. Process is key, and someone who really respects and understands that, although creative needs freedom, it also needs to follow a framework and process to allow it to thrive. 

This role will be underpinned by passion and ambition, and those with experience in running digital content and social campaigns within a creative agency will have an advantage. What we want to see is a proven track record of producing multiple complex projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. 

Most important, this role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it.   

  
What you will be doing: 

Project Set Up: 

• Taking overall ownership of integrated creative projects from brief to fulfillment. 
• Working closely with strategy and account teams in preparing advertising strategy and milestones for the client. 
• Liaising with clients to determine campaign scope and produce estimates and schedules. 
• Identifying, exploiting and managing ad hoc opportunities when they arise. 
• Working with account teams to agree and create timing plans and estimates within our internal Traffic system. 
• Estimating complex, cross-platform projects. 

 Project Delivery: 

• Schedule projects in line with the correct internal resource and help to source external resource where necessary. 
• Ensure projects follow the agency process and are completed on time and on budget. 
• Work closely with Digital / Print Producers to unify skills needed to execute integrated campaigns. 
• Motivate and manage teams under tight deadlines. 
• Educate and manage internal stakeholders in relevant production processes where necessary. 
• Drive efficiency and creative excellence at all times. 

Reporting 

• Provide job reporting to the Group Account Director on a regular basis to ensure projects are running correctly, to budget and schedule. 
• Ensures they understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Escalates any queries concerning invoicing, or estimates provided by the studio on their projects to GAD. 

What you need to be great in this role: 

• Experience managing digital and integrated campaigns in a creative and production agency. 
• Be unafraid to ask questions and have an innate ability to identify and manage project risk. 
• Strong track record in executing campaigns across multiple platforms. 
• Used to leveraging the experience of video and photography Producers as part of a holistic approach to campaign execution. 
• Previous experience of Project Budget Management and Scheduling. 
• Previous experience of Resource and Production services sourcing. 
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Have a positive, can-do outlook, willing to leverage past experience to provide the best solution for each project you own. 
• Be willing to share your experience where relevant and when it adds to the offering to the client. 
• Be financially conscientious when managing the delivery of a project ensuring all relevant parties are aware of financial implications of delays, additional amends and re-briefs. 
• Be able to verify the qualitative and quantitative output of a project against the project objectives. 
• Act as the first line of contact and digital expert for the Client and Account Mangers in the life cycle of a digital project. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Knowledge of creating content for CMSs and E-commerce would be a bonus. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17495

#LI-DB1 #LI-Onsite

Role:  Social Marketing Manager

Location:  Mumbai, India 

About the role: 

As Social Marketing Manager for YouTube Marketing in India, you will be shaping and driving the social presence of one of the most culturally significant brands of our times in a dynamic and growing region.

You should have 5yrs of experience driving social strategies and programs that have created impact on marketing and business goals. You are as obsessed about what excites our audiences on social media and our follower communities as you are about what our products can do for them. You are a constant advocate for our users and creators – your ideas are always deeply rooted in what they care about and what delights them. You have deep analytical expertise and experience setting up processes to escalate potential brand risks and respond swiftly and thoughtfully to topics that are important to our users. And you look at social as a way to deepen our connection with communities, relying on data for insights that will drive measurable results.

The role is cross-functional and international - you’ll work with local, regional (APAC) and global YouTube product marketing managers as well as local XFN teams (e.g. partnerships, legal, comms, policy). You’ll deepen brand engagement, elevate our social presence, drive positive brand sentiment and engagements, and provide frequent and clear analysis to management allowing the organization to develop a strong grassroots understanding of what our users and creators care about. Beyond building impactful social and influencer marketing strategies that bring the brand to life across social channels, you’ll also work with the regional social marketing team on including proactive and reactive social listening and issue management. You will be a part of the YouTube APAC Social Marketing Team and will report to the Social Marketing lead for YouTube India Foundational in Oliver. 

What you will be doing: 

• Always-on editorial and community management: 
• Lead the strategies and operations of YouTube India’s Shorts Channel
• Elevate our always-on content and community management based on our team missions, handle strategies, and OKRs.
•  
• Initiatives: 
• Partner with marketing peers and leadership locally and across regions to help develop programs, campaigns, strategies and GTM plans that deliver intended business results and in line with business and campaign goals across YouTube’s verticals and audiences 
• Engage and lead social media, influencer and content agencies to build effective campaigns for key YouTube products and campaigns targeted at viewers, casual and intentful creators, with clear strategy to deliver optimal creativity and innovation. 
• Social Insights: Partner Insights & Analytics team and analytics agencies to track and share 
• Social impact on YouTube business goals. 
• Social performance indicators to monitor the health of the YouTube brand in India. 
• Campaign performance reporting and learnings
• Insights from YouTube social that can impact broader YouTube marketing
• Rapid Response: Work closely with global and regional social/PR/legal/policy teams as part of a Global Rapid Response Team to put in place round-the-clock social listening/monitoring workflows and processes, proactive and reactive escalation and management of user sentiment across social platforms.
• Operations: Support FTE in compliance with regards to the SOWs, POS and invoices of external agency partners

What you need to be great in this role: 

Minimum qualifications: 

• Bachelor’s degree or equivalent work experience.
• Experience in planning, executing and optimising social media and influencer marketing campaigns or programs
• Experience in working with social media, influencer and content production agency partners
• Excellent English written and oral communication skills. Fluency in Hindi and knowledge of 1-2 other Indian regional languages is an added advantage. 

Preferred Qualifications: 

• Understanding of YouTube’s ecosystem (user, creator, advertiser) and multi-format product (long form, short-form, streaming) with a focus on short form content. A good understanding of YouTube Shorts and its ecosystem (creators, content, trends) is a must! 
• Good record of creativity and data driven optimization, ideally in social media marketing (experience using Sprinklr or BrandWatch is a plus). 
• Understanding of Social Media best practices and campaigns in India, and the best Social brands and agencies. 
• Understanding of the Indian influencer ecosystem, content production and the best in class agencies in the market for each. 
• Experience in social analytics, knowledge of social media monitoring and listening tools – have built and maintained processes to proactively and reactively manage audience sentiment across social platforms.
• Demonstrated strong performance in prior roles, with independence, strong sense of ownership  and ability to form own point of view and recommendations
• Ability to operate and find answers/develop solutions in ambiguity and in a very fast paced environment. 
• Outstanding written and oral communication skills. 
• Strong experience in working with statistical analysis and data mining software is a plus.
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17488

#LI-AS2 #LI-Remote

More about the role:

Burson Group India is looking for a Public Relations Manager for our Mumbai Office. The individual will join our client servicing team and work with the Pharma, Health & Wellness Practice. For this requirement we are looking for a manager with good understanding of the Healthcare sector.

As a PR Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts. You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• Stay updated on social media channels, trends and analytical tools and make recommendations to strengthen our capabilities.
• Support the digital media strategy implementation.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations.

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders.

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
  bursonglobal.com
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner.

Financial Management:

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing.

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• 4+ years of experience in Public Relations. Prior work experience of Pharma, Health & Wellness Practice
• Degree in Communications or related discipline.

Why we're hiring:

WPP is undergoing an exciting global transformation, streamlining processes and driving efficiencies across WPP HQ. Within that Enterprise Technology (ET) department is at the heart of this evolution, delivering vital services to our extensive network of creative agencies.

We're seeking an ambitious Senior Accountant to join our HQ Finance Controllership team in Mumbai. In this 12-month fixed-term contract role covering maternity leave, you will play a key role in supporting the EMEA region, leading stakeholder management with our country-level contacts. Your responsibilities will include preparing and reviewing country-level Balance Sheet reconciliations, associated supporting schedules, driving InterCompany resolutions, and ensuring timely control execution.

What you'll be doing

As a Senior Accountant primarily focused on the ET department of WPP HQ Controllership, you'll report to the Senior Manager, HQ Controllership and be instrumental in:

· Act as the primary point of contact and manage senior stakeholder relationships across EMEA countries.

· Ensure seamless financial coordination and reporting oversight for EMEA Country units.

· Drive InterCompany resolutions and foster strong relationships with InterCompany stakeholders.

· Deliver accurate and insightful financial reporting throughout the monthly reporting cycle, leveraging systems like Maconomy Core and the Group Consolidation tool BFC (SAP). You will collaborate closely with Finance Business Partners, FP&A, the wider HQ Controllership team, and drive engagement with the offshore Shared Service Centre.

· Serve as the primary point of contact for internal and external auditors regarding your areas of responsibility.

· Unlock the incremental opportunities arising from the ERP Migration occurring in H1 2026, which will enable greater operational opportunity and control across the EMEA region.

· Be the subject matter expert and 'go-to' person for all financial figures within the ET EMEA Balance Sheet

· Support broader team initiatives and other regions as required

This is a fantastic opportunity to make a tangible impact, with a remit to improve how the company operates rather than just delivering on existing processes. High-performing individuals may find themselves well-positioned for future permanent opportunities within the wider team should they arise during or after this contract period.

What you'll need:

What We're Looking For:

· Qualified Accountant with recognized professional qualification (e.g., ACCA, ACA, CIMA, CPA, or equivalent). Proven experience either within a Big Four/leading audit firm (auditing large multinational clients) or directly within a large international organization.

· A dynamic, ambitious individual who is driven by working in a changeable environment and is enthused by being given a remit to change processes for the better.

· Demonstrated ability to confidently interact and manage relationships with senior stakeholders across the business, including Operating Companies and HQ Finance.

· Analytical and problem-solving skills, with a proactive approach.

· Proficiency in MS Excel.

· Experience with ERP systems (Maconomy Core) and consolidation tools (SAP BFC) would be beneficial.

· Strong understanding of IFRS/GAAP accounting standards

What We Offer:

· Be part of a transformative period in a leading global creative network.

· Opportunity to make a significant contribution to the efficiency and effectiveness of our financial operations.

· Collaborative and supportive work environment.

· Competitive salary and benefits package.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

We are looking for a highly technical IT manager to oversee End User Services (EUS) and drive strategic technology operations across the India market. This role ensures optimal service delivery, enhances IT frameworks, and manages a diverse technology landscape, integrating user endpoint infrastructure, security, and compliance requirements. The successful candidate will lead IT transformation initiatives and collaborate with cross-functional teams to align technology services with business objectives while maintaining robust system integrity and security posture.

What you'll be doing:

Key Responsibilities

Leadership & Line Management of Engineer Resources

• Directly manage EUS Leads and Engineers, facilitate resource planning and workload distribution, ensuring optimal efficiency across projects and operational demands.
• Set clear goals, expectations, and KPIs to measure individual and team performance across technical operations.
• Lead mentoring and skills development initiatives, fostering a culture of innovation and technical excellence.
• Champion process standardization, implementing ITIL and service management best practices for consistent execution.

Ticket Queue Management & SLA Compliance

• Oversee ticket queue management, ensuring incidents and requests are categorized, prioritized, and assigned efficiently.
• Monitor SLA compliance, tracking ticket resolution times and ensuring adherence to service performance metrics.
• Ensure documentation of all incidents and service requests, creating detailed root cause analyses for major recurring issues.
• Lead stakeholder communication on SLA performance, ensuring transparency in service quality and incident handling expectations.

Performance Optimization

• Utilize ITIL methodologies to improve service delivery, reduce incidents, and enhance end-user experience.
• Implement continuous improvement initiatives, analyzing ticket backlog data to enhance service response times and reduce bottlenecks.
• Identify opportunities to implement AI-driven support solutions, including chatbots, predictive analytics, and self-service portals to streamline IT assistance.

Infrastructure & End-User Services Management

• Manage, implement, and optimize end-user service solutions to enhance support function in the XXX market
• Oversee device management, endpoint security, and identity access controls, ensuring compliance with global standards.
• Manage deployment, configuration, and lifecycle support for core user environments, including endpoint devices, collaboration platforms, business systems and remote access solutions.

Technology Strategy & Architecture

• Develop and refine country IT infrastructure roadmaps, ensuring alignment with business needs and scalability considerations.
• Lead technology standardization efforts for network architecture, Active Directory, endpoint security, and service automation platforms.
• Collaborate with global technology teams to integrate IT frameworks, including enterprise mobility, security policies, and system automation.
• Drive continuous improvements in system architecture, ensuring optimized performance of IT assets across on-premises and cloud-based environments.

Security, Compliance & Risk Management

• Implement cybersecurity best practices in coordination with the Cyber, Risk & Compliance (CRC) team.
• Ensure regulatory compliance across identity & access management (IAM), endpoint encryption, and data protection strategies.
• Lead incident response protocols, overseeing vulnerability management, SIEM monitoring, and remediation efforts.

Vendor & Cost Optimization

• Manage enterprise agreements with our technology partners, vendors and providers, ensuring cost-effective procurement of any licensing and services.
• Optimize IT budgets, identifying opportunities for cost reduction in service contracts and hardware lifecycle management.
• Evaluate emerging technology solutions that align with business expansion and infrastructure modernization initiatives.

Project Management & IT Transformation

• Lead market deployment of global IT initiatives, including Network, Infrastructure, Modern Workplace, and Security transformations.
• Coordinate cross-functional teams on technology rollouts, overseeing user migration strategies, cloud adoption plans, and infrastructure upgrades.

What you'll need:

Qualifications & Technical Expertise

• Bachelor's degree in Information Technology, Computer Science or a related field. Or relevant experience within Information Technology.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Understanding of IT endpoint infrastructure, including Microsoft OS, MacOS, Active Directory, device management, Identity Management and Audio-Visual technology.
• Proficiency in ITIL and ITSM frameworks
• Experience with endpoint management platforms, including MDM solutions like Jamf and Intune.
• Demonstrated experience in IT governance, compliance audits, and risk mitigation strategies.
• Budget management expertise, overseeing software licensing, vendor contracts, and IT cost optimization.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

 #onsite

Why we're hiring:

To manage the cash collection portfolio of Clients within the Media and Non-Media Credit Collections Team. Effective conscientious Credit Controller who can demonstrate a successful proven track-record within a credit collection role. Utilising either credit management software, e-mail, telephone to contact Clients regarding debts owed and ensure payment to contracted terms of outstanding invoices. Extremely Client focused, strong communicator, resilient and determined individual who can be self-motivated, and team oriented to achieving individual and team targets set by the Credit Manager

What you'll be doing:

• To manage an allocated Client portfolio ensuring payment to contracted terms
• Utilise either Credit Management Software (where available), e-mails and telephone to contact Clients in order to ensure payment to terms
• Keep a record of all communication with the Client
• Resolve all queries and or problems for Clients, copy invoices, proof of delivery, credit notes, and liaise internally to progress any queries that are being handled in any other department or by the operating companies(Opco).
• Responsible for the accuarte and timely reporting of Client queries. Liaising with the Billing team and or Opco in order to resolve Client disputes quickly and efficiently
• Reconcile clients accounts/ledger.
• Attend Opco and or client meetings
• Participating in cash planning and forecasting
• Providing accounts receivable (AR) systems support to management
• Managing the integrity of the notes and supporting documentation regarding queries raised by Clients in accordance to SOX control process’s
• Adhere to the Groups credit policy
• Ensure daily bank statements are reviewed and Client cash received is allocated accurately on day of receipt of the funds
• Cheques received must be recorded and banked daily
• Ensure and coordinate with the applicable MDM contact that the integrety of the Client master data records accurately reflect the agreed contractual terms and processes of the Client. Any changes to a Client process on terms and or address must be reflected in the Client master data records
• Ad-hoc projects as directed by the Finance Operations Management
• Provide holiday and sick cover for colleagues as directed to do so

Weekly 

• Provide reports and or participate in weekly debtors review meetings with line manager and Opco in order to provide status on progress on cash collections and overdue position
• Weekly meetings with applicable Billing team contacts to review issues and queries in partnership
• Review and preparation of weekly reports to monthly target

Monthly

• Reporting monthly recommendations of Doubtful Debt to line manager
• Working to tight deadlines to achieve monthly Group collection targets set

What you'll need:

• Location, Vikhroli, Mumbai (Work from Office)
• Shift - 1.30PM onwards (Pick up & drop available) 
• Minimum Graduate with 6-12 years Credit Collections experience within a multinational organisation
• Energetic, detailed oriented, able to adhere to deadlines in a timely manner
• Strong communication skills for negotiation & reconciliation.
• Fluency in English is must.
• Collection exposure to international clients is must.
• Proficiency in excel and word is required.
• Self-motivated
• Commercially focused with a strong Client service approach
• Confidence in dealing and building relationships both internally and externally
• Well organised with strength in prioritising
• Flexible attitude to achieve results

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid

The Role: WorldQuant is seeking a bright individual to join our Portfolio and Treasury Services team in Mumbai as an L1 Ops Shift Manager, managing the team’s L1 Operations during night shift. The ideal candidate would be someone who is self-driven, motivated and enjoys being immersed in the mechanics of the financial markets. The role will focus on the daily post trade operations and related activities. The candidate will oversee the support provided by a team of junior L1 operations analysts, which works closely with front office teams, as well as portfolio managers. They will serve as the first point of escalation for any outages and will triage daily BAU issues. Level 1 support will include:

1. Start-of-day checks prior to trading activation in each region
2. Managing exceptions and alerts triggered via standard operational workflows
3. Resolving trading outages quickly and ensuring minimum system downtime from an operations perspective
4. Liaison with other team leads and engage with stakeholders to refine the workflows
5. Reconciling WorldQuant’s trading activity globally and handle breaks with counterparties

The role will require flexibility to work night shifts.

What You’ll Bring:

• Degree in finance or other business-related discipline.
• Prior work experience of at least 10 years.
• Experience in managing a team of operations analysts, with direct supervision of their daily responsibilities.
• Ability to interact clearly with mid-level or senior stakeholders and escalate issues on time.
• Responsibility for meeting daily KPI targets, following up on KPI metric breaches and resolving governance issues.
• Reasonable proficiency in SQL and UNIX.
• Exposure to asset classes like Equity, Futures, FX and Derivatives
• Strong communication skills in both verbal and written form.
• Excellent problem-solving abilities with strong attention to detail.
• Mature, thoughtful, with ability to operate in a collaborative, team-oriented culture.

Position based in Mumbai, India

The Role: We are looking for a dedicated and motivated Project Manager who will be responsible for shepherding global Research initiatives. The Project Manager will be a key member of the leadership team of the project, coordinating activities with various global managers and leaders. If you have excellent people skills, business acumen and exemplary work ethics, we’d like to meet you. The goal of the Project Manager role is to secure the functionality of the project to drive extensive and sustainable growth.

Job Responsibilities (include, but not limited to the following):

• Discuss/Justify/Convince/Coordinate activities with various senior and mid-level managers in various functions, in order to shepherd and expedite good ideas into decision/action/reality.
• Initiate discussions to help bring to light issues of the project, identify solutions, and lead and shepherd the implementation of those solutions.
• Collaborate with project leaders in setting and driving organizational vision, operational strategy, and hiring levels for the project.
• Develop actionable project strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with project leaders.
• Translate strategy into actionable steps for growth, implementing project goal setting, performance management, and operations planning of the project.
• Build and maintain positive relationships and drive collaboration with various colleagues to ensure successful execution and delivery of projects
• Perform regular assessment of project execution to identify areas for improvement
• To coordinate with internal resources across functions, ensuring project remain within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments and progress
• Develop and maintain project plans documentation, report on project progress and risks to management

What You’ll Bring:

• Hold a Bachelor’s degree or advanced degree(s) from a leading university
• 5+ years of experience as a Project Manager or in similar role
• Experience as a team leader
• Excellent verbal and written communication skills
• Fluent in spoken and written English
• Self-starter: has shown an ability to set up initiatives and see them to the end without supervision.
• Proven ability to solve problems creatively
• Strong familiarity with project management methodologies and best practices
• Experience seeing projects through the full life cycle
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget and timeline
• Ability to diagnose problems quickly and foresee potential issues
• Ability to multitask, work independently and as an integral member of the team with minimal supervision
• Any of the following would be an added bonus:
  • Experience in business management
  • Experience in the quant or finance domains

What We Offer:

• Competitive financial compensation
• Friendly and collegial working environment
• Flexible working hours
• Competitive employee benefits
• A culture of continuous learning

Why we're hiring:

This position will become an integral part of a dynamic and growing US Indirect Taxes Center of Excellence in WPP, one of the top Advertising firms in the world, you will enjoy a collaborative atmosphere and building of a new team to provide support to all US subsidiaries. You will also be involved in implementing new technology and developing existing processes.

What you'll be doing:

• Prepare all US indirect tax filings including sales & use tax, gross receipts tax, personal property and Commercial Rent.
• Provide excellent service to multiple US companies.
• Ability to multitask and be involved in ad-hoc projects as needed.
• Work with local Finance teams to build Indirect Tax calendar of filings, get copies of prior year filings & workpapers and build a new database with logins and passwords.
• Responsible for monthly accruals and reconciliation of indirect tax accounts.
• Handle and respond to notices and assist with tax audits including analyzing various transactions for auditor inquiries and gathering of requested data.
• Assist Indirect Tax Manager to determine economic nexus and required registrations for all US companies.
• Collaborate with 3rd party vendor and technology teams in the implementation of a tax engine.

What you'll need:

• A minimum of two years of Big 4 experience in indirect tax compliance and tax.
• The ideal candidate will be an experienced problem solver with excellent writing and communication skills in English.
• Prior Indirect Tax compliance experience using Tax software.
• Bachelor's degree from an accredited college/university.
• Advanced Microsoft Office skills.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Strategic Project Lead / Delivery Manager 

Data Annotation & AI Delivery

8+ Years of Experience

Position Overview

We are looking for a seasoned Delivery Manager (8+ years of experience) to lead large-scale data annotation and curation projects in support of cutting-edge LLM and multimodal AI research. You will oversee end-to-end delivery for projects with 100+ team members, ensure world-class data quality, and drive process and tooling innovation in collaboration with AI researchers and cross-functional teams.

This role is ideal for someone who combines deep technical expertise, proven leadership in managing large teams, and a passion for advancing AI/ML innovation. Given that our key customers operate in the data analytics, data engineering, and Business Intelligence (BI) space, the ideal candidate will bring hands-on leadership experience with platforms such as Databricks and Snowflake, enabling them to deeply understand customer domains, speak their language, and deliver annotation outcomes that are contextually relevant and technically sound.

Primary Responsibilities

1. Team Leadership & Development

• Lead, mentor, and grow large-scale teams of annotators and trainers.
• Drive performance management, career development, and targeted training.
• Foster a culture of excellence, ownership, and continuous learning.
• Design and implement motivation strategies (including gamification) to boost engagement and reward top performers.

1. Project Management & Coordination

• Define and manage project scope, objectives, timelines, and quality metrics.
• Align with cross-functional stakeholders on goals and deliverables.
• Proactively identify and resolve delivery risks, blockers, and dependencies.
• Provide clear and consistent reporting on progress, challenges, and solutions.

1. Data Quality & Integrity

• Own quality control and data integrity across the annotation lifecycle.
• Analyze datasets to identify trends, anomalies, and insights for improvement.
• Implement best practices for annotation, evaluation, and data curation.
• Share learnings and continuously improve quality processes.

1. Technical Collaboration & Innovation

• Partner with engineering and research teams to optimize internal tooling.
• Stay ahead of emerging trends in AI, ML, and multimodal processing.
• Champion innovations that reduce task completion times and improve efficiency.
• Maintain clear and scalable documentation for processes and training.

1. Customer & Domain Engagement

• Serve as a domain-knowledgeable point of contact for customers operating in data engineering, analytics, and BI environments.
• Leverage hands-on experience with platforms like Databricks and Snowflake to understand customer data workflows, terminology, and quality expectations.
• Translate customer-specific data engineering and BI contexts into clear, actionable annotation guidelines and quality benchmarks for delivery teams.
• Collaborate with customers to define annotation taxonomies and evaluation criteria that align with their data pipeline and analytics use cases.

Required Skills & Qualifications

• 10+ years of experience in engineering, program management, or delivery of large-scale projects.
• Proven ability to lead and scale large teams (100+ members) with measurable impact.
• Strong technical grounding in AI/ML, data annotation, and multimodal systems.
• Hands-on leadership experience in data analytics, data engineering, or BI domains, with working knowledge of platforms such as Databricks and/or Snowflake (architecture, pipelines, data modeling, and production workflows).
• Familiarity with the modern data stack including ETL/ELT pipelines, data warehouses, data lakes, and BI tools (Power BI, Tableau, Looker, or similar).
• Ability to translate complex data engineering and analytics concepts into annotation frameworks, quality standards, and training materials.
• Proficiency in Python (preferred) or Swift for data analysis and automation.
• Strong mathematical and analytical skills for data-driven problem solving.
• Experience in data curation, annotation pipelines, and quality control.
• Excellent communication and stakeholder management skills.
• Track record of driving high-quality outputs under tight deadlines.

Preferred Skills & Qualifications

• Advanced degree in Computer Science, Data Science, AI, or related fields.
• Experience applying gamification to workforce engagement.
• Familiarity with modern project management tools & methodologies.
• Exposure to state-of-the-art multimodal AI technologies.
• Prior experience managing annotation or data labeling projects for customers in the data engineering, analytics, or BI space.
• Familiarity with SQL at an advanced level and data orchestration tools such as Apache Airflow, dbt, or Prefect.
• Certifications in Databricks (e.g., Data Engineer Associate) or Snowflake (e.g., SnowPro Core) are a plus.

Role: Project Manager 

Location: Remote working until further notice 

A Little Bit About the Role: 

The Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. Leading on projects while working with our dynamic teams across the business, our project managers successfully deliver projects following BTG+ ways of working. 

 What we want is a passionate, talented individual who can showcase their skills of managing multiple mid to high complexity projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. 

What You'll be Doing: 

GENERAL TASKS AND RESPONSIBILITIES: 

• Have experience across various disciplines which can include one or more of the following: Digital, Technology, Film, CGI, Motion Design and/or Print projects across different sized accounts and across different time zones; from initial brief to final delivery (based on experience) 

• Manage your team to deliver a wide range of deliverables from email marketing to website content 

• Follow and implement the defined project management and production processes within BTG+ and with partners 

• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment  

• Face adversity, setbacks and negativity with a resilient mindset and attitude 

• Embody the company values, instil these behaviours within all team members 

• Drive continuous improvement through each step of the process and consult on process improvements 

• Close off projects to set standards/requirements 

• Willing to learn new platforms to work 

• Managing client facing with high communication excellence and confident speaking to clients 
    

INITIATE & PLAN THE PROJECT: 

• Serve as the point of contact to receive new briefs and manage the process of transforming unclear briefs into well prepared briefs where applicable   

• Manage the scoping, costing and planning of projects across different briefs  

• Work to the BTG+ Project Management Way of Working while executing projects  

• Identify stakeholders and create a communication plan to ensure each has access to the right level of information 

• Set deadlines with partners and challenge unrealistic timelines to ensure workload is managed as per processes 

• Create project plan and identify key milestones for each of the projects you are assigned 

• Work closely with the Delivery Lead and Resource/Studio Manager to staff the project correctly based on the required deliverables and deadlines 

• Identify risks and possible issues and create risk registers 

• Work closely with the creative team to define a cost, scope and timeplan for the projects 

• Prepare and run effective and structured client and team kick-off meetings
• Create and manage the delivery of project documentation.
    

MANAGE PROJECT EXECUTION, MONITORING AND CONTROL: 

• Coordinate development and delivery among various project participants and stakeholders 

• Prioritize and manage workload of the project team 

• Develop comprehensive project plans that integrate AI workflows, ensuring every project is mapped out in detail 

• Build partner relationship and ensure their needs and requirements are addressed, following BTG+ ways of working 

• Monitor the progress of the project delivery within scope and budget with the planned resources 

• Prepare status reports for the stakeholders and actively manage the project progress using weekly action points 

• Follow the project management change control process for changes in scope, budget, timelines or resources 

• Create and keep up to date all related project documentation to ensure compliance 

• Proactively problem-solve, mitigate risks and plan for future issues 

• Be accountable for the financial profitability of the project and actively manage cost overburn and time logged daily 

• Ensure final deliverables are quality driven and comply to the design and production requirements and expectations 

• Monitor utilization and output of team

• Participate in client facing meetings 

What You'll Need: 

• High English proficient level.

• Collaboration: Works well in a team, open to feedback, and values effective communication. 

• Process Improvement: Adopts a process-driven approach and seeks continuous improvement. 

• Creativity & Ambition: Brings curiosity, creativity, and drive to deliver innovative solutions. 

• Attention to Detail: Ensures accuracy and quality in all deliverables. 

• Project Management: Strong organisational and time management skills. 

• Problem-Solving: Handles challenges effectively, focusing on client satisfaction. 

• Experience: 4+ years managing projects successfully. 

• Multitasking: Skilled at managing multiple projects and deadlines. 

• Quality Control: Experienced in quality assurance processes. 

• Software: Proficient in Microsoft Office, Zoom, Teams, and OMG (training provided). 

Role: Project Manager 

Location: Remote working until further notice 

A Little Bit About the Role: 

The Project Manager is responsible for running creative and production processes and working alongside our existing talented Project Management team to drive a project from brief to delivery. Leading on projects while working with our dynamic teams across the business, our project managers successfully deliver projects following BTG+ ways of working. 

 What we want is a passionate, talented individual who can showcase their skills of managing multiple mid to high complexity projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. 

What You'll be Doing: 

GENERAL TASKS AND RESPONSIBILITIES: 

• Have experience across various disciplines which can include one or more of the following: Digital, Technology, Film, CGI, Motion Design and/or Print projects across different sized accounts and across different time zones; from initial brief to final delivery (based on experience) 

• Manage your team to deliver a wide range of deliverables from email marketing to website content 

• Follow and implement the defined project management and production processes within BTG+ and with partners 

• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment  

• Face adversity, setbacks and negativity with a resilient mindset and attitude 

• Embody the company values, instil these behaviours within all team members 

• Drive continuous improvement through each step of the process and consult on process improvements 

• Close off projects to set standards/requirements 

• Willing to learn new platforms to work 

• Managing client facing with high communication excellence and confident speaking to clients 
    

INITIATE & PLAN THE PROJECT: 

• Serve as the point of contact to receive new briefs and manage the process of transforming unclear briefs into well prepared briefs where applicable   

• Manage the scoping, costing and planning of projects across different briefs  

• Work to the BTG+ Project Management Way of Working while executing projects  

• Identify stakeholders and create a communication plan to ensure each has access to the right level of information 

• Set deadlines with partners and challenge unrealistic timelines to ensure workload is managed as per processes 

• Create project plan and identify key milestones for each of the projects you are assigned 

• Work closely with the Delivery Lead and Resource/Studio Manager to staff the project correctly based on the required deliverables and deadlines 

• Identify risks and possible issues and create risk registers 

• Work closely with the creative team to define a cost, scope and timeplan for the projects 

• Prepare and run effective and structured client and team kick-off meetings
• Create and manage the delivery of project documentation.
    

MANAGE PROJECT EXECUTION, MONITORING AND CONTROL: 

• Coordinate development and delivery among various project participants and stakeholders 

• Prioritize and manage workload of the project team 

• Develop comprehensive project plans that integrate AI workflows, ensuring every project is mapped out in detail 

• Build partner relationship and ensure their needs and requirements are addressed, following BTG+ ways of working 

• Monitor the progress of the project delivery within scope and budget with the planned resources 

• Prepare status reports for the stakeholders and actively manage the project progress using weekly action points 

• Follow the project management change control process for changes in scope, budget, timelines or resources 

• Create and keep up to date all related project documentation to ensure compliance 

• Proactively problem-solve, mitigate risks and plan for future issues 

• Be accountable for the financial profitability of the project and actively manage cost overburn and time logged daily 

• Ensure final deliverables are quality driven and comply to the design and production requirements and expectations 

• Monitor utilization and output of team

• Participate in client facing meetings 

What You'll Need: 

• High English proficient level.

• Collaboration: Works well in a team, open to feedback, and values effective communication. 

• Process Improvement: Adopts a process-driven approach and seeks continuous improvement. 

• Creativity & Ambition: Brings curiosity, creativity, and drive to deliver innovative solutions. 

• Attention to Detail: Ensures accuracy and quality in all deliverables. 

• Project Management: Strong organisational and time management skills. 

• Problem-Solving: Handles challenges effectively, focusing on client satisfaction. 

• Experience: 4+ years managing projects successfully. 

• Multitasking: Skilled at managing multiple projects and deadlines. 

• Quality Control: Experienced in quality assurance processes. 

• Software: Proficient in Microsoft Office, Zoom, Teams, and OMG (training provided). 

Role:  Support Centre Manager

Location:  Mumbai, India

About the role: 

We are seeking a highly skilled and hands-on Support Centre Manager to lead our centralized global support function. This role is critical in ensuring smooth operations, governance, and growth of our support centre model, while driving efficiency, scalability, and alignment with business objectives. The Support Centre Manager will support IT and backend operations teams requirement across The Brandtech Group companies, manage stakeholder relationships, and deliver measurable business value through optimized support delivery and cost governance.

The ideal candidate will also bring expertise in leveraging AI and automation to reimagine workflows, enhance productivity, and embed data-driven decision-making into daily operations. 

What you will be doing: 

Strategic Leadership 

• Define, implement, and evolve the global support centre operating model in line with business objectives. 

• Embed AI and automation as enablers for scalability, predictive insights, and proactive issue resolution. 

• Serve as the central point of contact for regional leadership, ensuring seamless coordination across geographies and functions. 

• Drive continuous improvement, operational efficiencies, and scalability of support functions. 

Team & Operational Management 

• Lead and oversee a global support centre team (150+ team members). 

• Ensure effective service delivery across core support areas: IT, HR, Talent, Finance, Operations, Transformation, Data, Technology, and Training. 

• Establish governance frameworks, role clarity, and line management accountability for all onboarded resources. 

• Monitor and enhance service levels, ensuring 24x7 IT support coverage worldwide. 

• Champion automation-first practices to reduce manual dependencies and free up talent for higher-value tasks. 

Hiring & Onboarding Process 

• Partner with Brandtech+ Talent team to manage end-to-end hiring lifecycle: role calibration, JD development, Greenhouse entry, candidate coordination, and final selection. 

• Ensure smooth onboarding, assignment of line managers, and integration into the support centre structure. 

• Introduce AI-driven hiring tools and analytics to improve speed and quality of talent acquisition. 

Commercials & Billing Governance 

• Oversee monthly cross-charge and billing processes, ensuring accuracy, transparency, and compliance with transfer pricing policies. 

• Manage changes to cross-charge due to compensation or contractual changes. 

• Ensure any potential commercial transactions are tracked and billed accurately. 

• Deliver year-on-year overhead reviews, ensuring savings and efficiencies are passed back to business stakeholders. 

• Use AI-powered financial forecasting tools to improve predictability and cost optimization. 

Stakeholder Management 

• Act as a strategic partner to group business stakeholders (department heads across the regions and group agencies), providing benchmarks, cost estimates, and savings opportunities. 

• Communicate effectively with senior leadership across global entities to align support functions with business needs. 

• Ensure business satisfaction through regular surveys, updates, transparent reporting, and governance forums. 

• Use automation and AI-driven dashboards to deliver real-time insights to stakeholders. 

Reporting and Forecasting 

• Run quarterly business reviews with regions and service lines. 

• Provide transparent dashboards on utilization, SLA/OLA compliance, cost-to-serve, savings, and coverage. 

• Run quarterly forecasting for support centre function with commercial team.  

• Leverage predictive analytics and AI models to proactively address gaps in service delivery or resourcing. 

What you need to be great in this role: 

• Bachelor’s or Master’s degree in Business Administration, Operations, IT Management, or related field. 

• 12+ years of experience in global support/operations management, with at least 5 years in a leadership role. 

• Proven experience managing large teams across diverse functions in a global, matrix environment. 

• Strong expertise in IT support, backend operations, and cross-functional service delivery. 

Req ID: 17049

#LI-AK1 #BTG+

Role: Project Manager 

Location: Mumbai, India (Remote)

About the role:  

We are seeking a highly organized and culturally aware Project Manager to lead complex, multi-market digital initiatives. This role is designed for a project management expert who thrives in high-pressure environments involving multiple stakeholders and diverse deliverables. You will be the central pivot point between the client’s global strategy and local execution, ensuring that all campaign collaterals are expertly localized, translated, and deployed across both English (EN) and non-English (non-EN) speaking markets. 

What you will be doing: 

Strategic Workflow & Resource Orchestration 

• Timeline Management: Develop and maintain end-to-end project schedules, ensuring all milestones are met across different time zones. 
• Work Allocation: Distribute tasks across cross-functional teams, balancing internal bandwidth with external support to maintain optimal productivity. 
• Resource Management: Identify and secure necessary resources (creative, technical, and linguistic) to fulfil project requirements. 
• Prioritization: Act as the gatekeeper for project requests, using data-driven logic to prioritize high-impact tasks in a fast-moving environment. 

Global Localization & Asset Delivery 

• End-to-End Localization: Lead the transcreation and localization process for marketing collaterals, ensuring brand consistency while respecting regional cultural nuances.
• Multi-Deliverable Oversight: Simultaneously manage the production of various assets, including digital ads, website content, video subtitles, and print materials for diverse global markets.
• Non-EN Coordination: Act as the primary lead for projects targeting non-English speaking territories, ensuring linguistic accuracy and local market relevance. 

Stakeholder & Vendor Management 

• Multi-Stakeholder Alignment: Navigate complex organizational structures to align regional leads, global brand managers, and executive stakeholders on project goals. 
• Vendor Coordination: Manage relationships with third-party partners, specifically translation agencies and Language Service Providers (LSPs), to ensure high-quality output and adherence to budgets. 
• Collaborative Leadership: Facilitate regular syncs between creative teams and local market experts to resolve bottlenecks and streamline approvals. 

What you need to be great in this role: 

• Experience: 5+ years of Project Management experience, ideally within a global agency or a multinational corporation. 
• Global Exposure: Proven track record of managing projects across multiple geographies, specifically handling the transition of content from English to non-English markets. 
• Localization Expertise: Deep understanding of the localization lifecycle, including experience working with translation management systems or professional linguists. 
• Multi-Tasking Mastery: Demonstrated ability to manage "multi-stakeholder, multi-deliverable" projects where competing priorities are the norm. 
• Communication: Exceptional interpersonal skills with the ability to bridge communication gaps between technical teams, creative departments, and external vendors. 
• Problem Solving: A proactive approach to identifying risks in a project timeline and implementing contingency plans. 

Preferred Qualifications 

• Project Management Professional (PMP), PRINCE2, or Agile certification. 
• Proficiency with project management software (e.g., Asana, Monday.com, Jira, or Smartsheet). 

Req ID: 17139

#LI-JQ1 #LI-Remote

Role: Senior Enablement Manager (Sales Operations)  

Location: Remote working until further notice 

About the role: 

As Senior Enablement Manager, you'll be the single point of accountability for OLIVER's proposal and enablement operations globally. You'll manage concurrent workstreams across RFP, pitch, and enablement functions — maintaining rigorous quality standards while keeping complex, multi-party submissions on track. Working closely with the Director of Sales Operations and Enablement, you'll build and govern the systems, databases, and processes that enable our global sales engine to run efficiently and win consistently. 

What you will be doing: 

• Lead end-to-end ownership of the RFP and RFI process, from intake and scoping through resource coordination, compliance review, and final submission 

• Manage project timelines across all active proposal and pitch workstreams, setting clear milestones, flagging risks proactively, and holding cross-functional contributors accountable to deadlines 

• Drive purchase order (PO) adherence across all proposal workflows, ensuring alignment with procurement requirements across client and internal systems 

• Allocate resources effectively across concurrent RFP, pitch, and enablement workstreams, balancing team capacity against live pipeline demand 

• Own and maintain the Global Rate Card Database, RFI database, and RFP database — ensuring accuracy, version control, compliance, and controlled access at all times 

• Maintain Salesforce data quality across all sales opportunities tied to proposal activity, upholding consistent entry standards across the team 

• Take full ownership of client-facing deliverables including MSA submission forms, compliance documentation, rate cards, creative tests, RFP decks, pitch decks, and video assets 

• Enforce quality control standards across all deliverables, reviewing for accuracy, brand consistency, and compliance before every submission 

• Curate and govern the Content Library, ensuring sales assets are current, correctly tagged, and readily accessible to sellers across global markets 

• Track and report budget burn rate across active proposal workstreams, surfacing overage risks and supporting reallocation decisions in a timely manner 

• Produce and distribute weekly RAG (Red/Amber/Green) status reports across all active RFP and pitch projects, giving senior stakeholders a clear, real-time view of progress and risk 

• Lead stakeholder coordination across complex, multi-party submissions involving sales, creative, legal, and finance — running status meetings and maintaining momentum throughout 

• Support compliance tracking across all deliverables, ensuring adherence to client requirements, internal governance standards, and The Brandtech Group policies 

 What you need to be great in this role: 

• Solid experience in sales operations, bid management, proposal management, or sales enablement within a professional services, creative agency, consulting, or technology environment 

• Demonstrated ownership of end-to-end RFP or bid processes in a high-volume, enterprise B2B sales environment 

• Strong project management capability — able to run multiple concurrent workstreams against competing deadlines without losing the detail 

• Salesforce proficiency including opportunity management, data standards, reporting, and process adherence — with a track record of improving CRM hygiene across sales teams 

• Experience managing proposal or content databases using platforms such as Loopio, Responsive (RFPIO), Seismic, Highspot, or equivalent 

• Familiarity with rate card structures, budget tracking, and commercial data management in close collaboration with finance teams 

• Meticulous attention to detail and a track record of maintaining quality standards across high-stakes, client-facing deliverables 

• Experience working with MSA structures, procurement processes, and compliance requirements in complex enterprise sales contexts 

• Ability to produce RAG reporting and present project status clearly and confidently to senior stakeholders 

• Strong written and verbal communication skills — able to brief, align, and hold accountable cross-functional contributors without direct authority 

• Proficiency with project management tools such as Asana, Monday.com, Smartsheet, or Notion 

• Commercial awareness and a clear understanding of how operational excellence in proposals and enablement connects to win rates, deal velocity, and revenue growth 

• A systems mindset: you build processes that scale, not workarounds that don't 

Gen AI and Agentic Thinking 

• Advanced proficiency with Gen AI tools to enhance operational efficiency and output quality — for example, drafting proposal content, summarising RFP requirements, or accelerating research workflows 

• Experience designing AI-assisted workflows for yourself and the wider team to reduce manual effort and improve consistency across deliverables 

• Ability to train others on effective AI tool usage within a sales operations or enablement context 

• Agentic thinking applied to complex, multi-step challenges — systematic problem-solving across concurrent, high-pressure workstreams 

• Strong understanding of AI capabilities and limitations, with rigorous human oversight applied to all client-facing content 

Req ID- 17019 

#L1-DJ1 #BTG+

Job Title: Test Manager - QA (BFSI)

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Experience: 8+ yr

Who We Are:

Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality.
 
Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S.
 
We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI.
 
Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
 
To learn more about our businesses and products, visit www.galaxy.com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

• Seek Excellence.
• Be Selective To Be Effective.
• Be Highly Aligned, Loosely Coupled.
• Disagree Transparently.
• Encourage Independent Decision-Making.
• Build Dream Teams.

Who You Are:

Galaxy is hiring a Data Engineering Manager to lead and grow our Data Engineering team. This role is ideal for an experienced data engineering professional who has a strong technical foundation and a track record of delivering scalable data platforms in fast-paced environments.
As a Data Engineering Manager, you will balance hands-on technical leadership with team management, driving execution on key data initiatives while mentoring engineers and improving development practices.

What You’ll Do:

• Partner across Galaxy’s business lines (Trading, Custody, Asset Management, Mining) to build and enhance a reliable and scalable data platform
• Drive execution of the data engineering roadmap in alignment with business priorities
• Lead and mentor a team of data engineers, supporting their growth and ensuring high-quality delivery
• Design, build, and maintain scalable data pipelines (batch and streaming)
• Develop and operate high-throughput, low-latency data processing systems
• Work within the Databricks and Spark ecosystem to support large-scale data workloads
• Build and maintain cloud-native data solutions on AWS
• Leverage dbt for transformation, data modeling, testing, and documentation
• Use Airflow (or similar orchestration tools) to manage and schedule data workflows
• Establish and enforce best practices around code quality, testing, CI/CD, monitoring, and reliability
• Collaborate closely with product, analytics, and infrastructure teams to deliver impactful data solutions
• Contribute to technical design decisions and continuously improve system performance and developer productivity

What We’re Looking For:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• 8+ years of experience in data engineering or distributed systems
• 4+ years of experience managing or mentoring engineers
• Strong hands-on experience with AWS, Databricks/Spark, and modern data architectures
• Experience building and operating both batch and streaming data pipelines
• Hands-on experience with dbt for transformations and Airflow (or similar) for orchestration
• Solid understanding of data modeling, data quality, and production data systems

What We Offer:

• Competitive base salary and discretionary bonus
• Competitive paid time off
• Great office location in central Mumbai (BKC) 
• Company-paid health and protective benefits for employees and their eligible dependents
• Free virtual coaching sessions through Headspace
• Opportunities to learn about the Crypto industry
• Smart, entrepreneurial, and fun colleagues

*Benefits may vary depending on location.

Integrations (API) Engineer – Data Platform

Experience- 4-6 years

Location- Kochi, Chennai, Coimbatore, Mumbai, Pune

We are seeking an Integrations (API) Engineer to design, build, and manage APIs that expose data products from the data platform to downstream applications.

This role is responsible for ensuring that data is delivered reliably, securely, and in a way that is consumable by applications, acting as the bridge between the data platform and consuming systems.

Role Purpose

• Enable Data as a Service (DaaS) through well-designed APIs
• Ensure data products are consumable, performant, and reliable
• Act as the interface between data engineering and application teams

🔧 Key Responsibilities

API Design & Development

• Design and build APIs that expose data products
• Define:
• Endpoints
• Request/response structures
• Payload formats
• Ensure APIs align with data contracts and product definitions

Integration with Data Platform

• Partner with Data Engineers to consume curated datasets correctly and avoid duplicating transformation logic already handled upstream

• Ensure data delivered through APIs is governed, accurate, and fit for purpose

Consumer Integration Support

• Work closely with downstream teams (e.g. EQCR application team) to support onboarding, clarify API usage, and resolve integration issues

Performance & Reliability

• Meet agreed performance benchmarks and SLAs

• Own error handling, logging, and monitoring for all API surfaces

Security & Access Control

• Implement authentication, authorisation, and data access controls

• Ensure APIs comply with data security, governance, and regulatory standards

API Lifecycle Management

• Version APIs appropriately and manage change, deprecation, and backward compatibility

• Maintain clear, up-to-date documentation for all published APIs

Key Deliverables

• Production-ready APIs exposing governed data products
• API documentation covering endpoints, schemas, and usage patterns
• Integration support and onboarding for consuming applications

• Monitoring and alerting covering API performance and availability

Key Interfaces

• Data Engineers → source of curated datasets
• Data Product Manager → API requirements and use cases
• Data Consultant → data definitions, lineage, and rules
• Application Teams → API consumers
• Architecture → standards and patterns

Experience Required

• 4–8+ years in API development or integration engineering
• Strong hands-on experience with REST APIs, JSON, and data contract design
• Experience with Swagger, OpenAPI specification
• Experience of Azure API Gateway, Fast API, Azure Container Apps, Azure functions
• Proven experience integrating with data platforms or complex backend systems
• Solid understanding of API security patterns (OAuth 2.0, token-based auth, Managed Identities)

• Comfortable working across cross-functional teams in a fast-paced delivery environment

Nice to Have

• Experience in data platform environments (lakehouse, etc.)
• Experience in regulated environments
• Familiarity with event-driven architectures

Integrations (API) Engineer – Data Platform

Experience- 4-6 years

Location- Kochi, Chennai, Coimbatore, Mumbai, Pune

We are seeking an Integrations (API) Engineer to design, build, and manage APIs that expose data products from the data platform to downstream applications.

This role is responsible for ensuring that data is delivered reliably, securely, and in a way that is consumable by applications, acting as the bridge between the data platform and consuming systems.

Role Purpose

• Enable Data as a Service (DaaS) through well-designed APIs
• Ensure data products are consumable, performant, and reliable
• Act as the interface between data engineering and application teams

🔧 Key Responsibilities

API Design & Development

• Design and build APIs that expose data products
• Define:
• Endpoints
• Request/response structures
• Payload formats
• Ensure APIs align with data contracts and product definitions

Integration with Data Platform

• Partner with Data Engineers to consume curated datasets correctly and avoid duplicating transformation logic already handled upstream

• Ensure data delivered through APIs is governed, accurate, and fit for purpose

Consumer Integration Support

• Work closely with downstream teams (e.g. EQCR application team) to support onboarding, clarify API usage, and resolve integration issues

Performance & Reliability

• Meet agreed performance benchmarks and SLAs

• Own error handling, logging, and monitoring for all API surfaces

Security & Access Control

• Implement authentication, authorisation, and data access controls

• Ensure APIs comply with data security, governance, and regulatory standards

API Lifecycle Management

• Version APIs appropriately and manage change, deprecation, and backward compatibility

• Maintain clear, up-to-date documentation for all published APIs

Key Deliverables

• Production-ready APIs exposing governed data products
• API documentation covering endpoints, schemas, and usage patterns
• Integration support and onboarding for consuming applications

• Monitoring and alerting covering API performance and availability

Key Interfaces

• Data Engineers → source of curated datasets
• Data Product Manager → API requirements and use cases
• Data Consultant → data definitions, lineage, and rules
• Application Teams → API consumers
• Architecture → standards and patterns

Experience Required

• 4–8+ years in API development or integration engineering
• Strong hands-on experience with REST APIs, JSON, and data contract design
• Experience with Swagger, OpenAPI specification
• Experience of Azure API Gateway, Fast API, Azure Container Apps, Azure functions
• Proven experience integrating with data platforms or complex backend systems
• Solid understanding of API security patterns (OAuth 2.0, token-based auth, Managed Identities)

• Comfortable working across cross-functional teams in a fast-paced delivery environment

Nice to Have

• Experience in data platform environments (lakehouse, etc.)
• Experience in regulated environments
• Familiarity with event-driven architectures

The opportunity:

This role focuses on managing and optimizing omnichannel marketing campaigns using Salesforce Marketing Cloud and CRM platforms. The professional will work closely with marketing, platform, creative, and production teams to design, execute, and monitor cross-channel customer engagement strategies across web, email, WhatsApp, and other digital channels. The role involves building campaign workflows, managing data within Salesforce, and analyzing engagement metrics to improve campaign performance and customer targeting.

What you’ll be doing:

•  Responsible for bringing cohesion to marketing process and campaign reporting across cross functional teams, ensuring implementation as per agreement with Brands and Markets. 
• Cross-channel customer engagement tactics, workflow design and validation to include the creation of omni-channel digital experiences across web, email, WhatsApp and eDetails.
• Develop/orchestrate engagement-oriented campaigns across all channels to drive engagement metrics that support opportunity. 
• Interpret analytics information, including behavioural results data, to drive optimization of target audience engagement.
• Provide recommendations and suggestions on the Omnichannel workflow within Salesforce. 
• Coordinate with multiple markets in maintaining the localized omni-channel tactics by analyzing the channel operation and engagement scores of the markets. 
• Work closely with platform teams to request features, functions, data capture to support omnichannel campaigns.
• Works with cross functional teams to support UAT.
• Experience working with Cross Functional teams, across production, creative and platforms. 
• Evaluate and analyze Omnichannel program performance vs. industry standards and benchmarks in the digital space. 
• Understanding of data dictionary, data structures, data mart in relation to CRM. 
• Ability to work with dynamic data sets to deliver personalization. 
• Experience with implementing measurement criteria for measuring asset and campaign performance metrics. 

What we want from you:

• Proficiency with Salesforce Marketing Cloud (SFMC).
• Hands-on experience in Salesforce Omni Channel campaign workflow and administration (e.g. Define routing, queues, managing users, security controls, and data as well as creating roles, profiles, and reports). 
• 5+ year of Omni Channel experience with Salesforce CRM.
• Exposure on setting up Data Extension and AMPscripts in Salesforce Marketing Cloud.
• Strong, standards-based HTML and CSS skills are desirable. 
• Basic understanding of Javascript & AMPScripts.
•  Proficiency with marketing automation tools and processes – Salesforce Marketing Cloud, Adobe Experience Manager, Adobe Experience Cloud, Veeva CRM, Veeva Vault 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Head of Quality Engineering to lead and scale our QA function in India (Relocation to Noida required) 

 This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

This role offers relocation to Noida, its important that you are happy to relocate to Noida and our team will support your relocation 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

The opportunity:

This role focuses on managing and optimizing omnichannel marketing campaigns using Salesforce Marketing Cloud and CRM platforms. The professional will work closely with marketing, platform, creative, and production teams to design, execute, and monitor cross-channel customer engagement strategies across web, email, WhatsApp, and other digital channels. The role involves building campaign workflows, managing data within Salesforce, and analyzing engagement metrics to improve campaign performance and customer targeting.

What you’ll be doing:

•  Responsible for bringing cohesion to marketing process and campaign reporting across cross functional teams, ensuring implementation as per agreement with Brands and Markets. 
• Cross-channel customer engagement tactics, workflow design and validation to include the creation of omni-channel digital experiences across web, email, WhatsApp and eDetails.
• Develop/orchestrate engagement-oriented campaigns across all channels to drive engagement metrics that support opportunity. 
• Interpret analytics information, including behavioural results data, to drive optimization of target audience engagement.
• Provide recommendations and suggestions on the Omnichannel workflow within Salesforce. 
• Coordinate with multiple markets in maintaining the localized omni-channel tactics by analyzing the channel operation and engagement scores of the markets. 
• Work closely with platform teams to request features, functions, data capture to support omnichannel campaigns.
• Works with cross functional teams to support UAT.
• Experience working with Cross Functional teams, across production, creative and platforms. 
• Evaluate and analyze Omnichannel program performance vs. industry standards and benchmarks in the digital space. 
• Understanding of data dictionary, data structures, data mart in relation to CRM. 
• Ability to work with dynamic data sets to deliver personalization. 
• Experience with implementing measurement criteria for measuring asset and campaign performance metrics. 

What we want from you:

• Proficiency with Salesforce Marketing Cloud (SFMC).
• Hands-on experience in Salesforce Omni Channel campaign workflow and administration (e.g. Define routing, queues, managing users, security controls, and data as well as creating roles, profiles, and reports). 
• 5+ year of Omni Channel experience with Salesforce CRM.
• Exposure on setting up Data Extension and AMPscripts in Salesforce Marketing Cloud.
• Strong, standards-based HTML and CSS skills are desirable. 
• Basic understanding of Javascript & AMPScripts.
•  Proficiency with marketing automation tools and processes – Salesforce Marketing Cloud, Adobe Experience Manager, Adobe Experience Cloud, Veeva CRM, Veeva Vault 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Role: Junior Account Manager

Location: Mumbai, India

About the role: 

We are currently looking for a Junior Account Manager to join our expanding team working with brands across a wide variety of FMCG briefs from social media content, video production, strategy and digital assets. 

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Seniors onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. 

What you will be doing: 

• Day to day contact for FMCG brands providing excellent client service and supporting the onsite U-Studio team 
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. 
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Accountable for timely billing and reporting revenue to the Group Account Director 
• Work with the studio to manage timings plans 
• Manage and monitor brand reputation across digital platforms, ensuring timely response to customer queries and feedback.
• Handle Online Reputation Management (ORM) by tracking, analyzing, and responding to user interactions across channels.
• Develop and execute ORM strategies to enhance brand perception and proactively address customer concerns across digital touchpoints.

What you need to be great in this role: 

• Relevant 1yr experience working with a digital agency on FMCG brands 
• Expertise in ORM / Community Management
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Demonstrable account management experience and a proven track record of managing global clients and campaigns. 
• The ability to effectively and proactively manage account finances and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to the design studio output. 
• Proficient in Microsoft Office and other related software. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.

Req ID: 17287

#LI-EP1 #LI-Onsite

Role:  Senior GenAI Project Manager

Location:  Mumbai, India 

About the role:  

We're seeking a Senior Project Manager to orchestrate AI-powered creative projects for premium brands. This role demands someone who can seamlessly blend traditional project management excellence with innovative AI production methodologies, particularly suited to beauty, luxury, and premium sector work.    

What you will be doing:  

Project Leadership:   

• Lead complex, multi-channel projects utilising Gen AI technologies  
• Manage integrated teams across creative, strategy, and AI production  
• Drive project excellence for premium brand deliverables  
• Establish and maintain project management best practices  
• Ensure optimal resource allocation and timeline management  

AI Production Management:   

• Oversee Gen AI workflow integration and optimization  
• Manage AI tool implementation within project timelines  
• Coordinate between traditional and AI-powered production streams  
• Ensure quality control for AI-generated assets  
• Track and report on AI production metrics  

Client & Team Management:   

• Build strong client relationships with premium brand stakeholders  
• Lead internal and external project communications  
• Manage cross-functional team dynamics  
• Drive continuous process improvement  
• Maintain budget control and resource efficiency  

Project Planning & Execution:   

• Develop comprehensive project plans incorporating AI workflows  
• Identify and mitigate risks specific to AI production  
• Manage scope, timeline, and budget parameters  
• Ensure quality control across all deliverables  
• Drive project optimization and efficiency  

Success Metrics:   

• Project delivery excellence  
• Client satisfaction scores  
• Team efficiency and collaboration  
• Budget management  
• Innovation in processes  

Documentation & Reporting:   

• Project documentation maintenance  
• Status reporting and updates  
• Resource utilization tracking  
• Performance metrics reporting  
• Process documentation  

Risk Management:   

• Proactive risk identification  
• Mitigation strategy development  
• Quality control processes  
• Timeline management  
• Resource optimization  

Stakeholder Management:   

• Client relationship building  
• Team coordination  
• Vendor management  
• Executive reporting  
• Cross-functional collaboration  

Financial Management:   

• Budget development and tracking  
• Resource allocation optimization  
• Cost control and reporting  
• Profitability management  
• Scope and change management  

What you need to be great in this role:  

• 4+ years integrated project management experience  
• Experience with premium or luxury brand projects  
• Understanding of AI production processes  
• Strong track record of successful project delivery  
• Excellence in stakeholder management  
• Project management software expertise  
• Microsoft Office Suite proficiency  
• Experience with AI production platforms  
• Knowledge of creative review systems  
• Understanding of workflow management tools  

Proficiency in project management tools   

• Understanding of Gen AI capabilities and limitations  
• Experience with creative production workflows  
• Knowledge of digital asset management systems  
• Familiarity with approval and compliance processes  
• Exceptional organization and attention to detail  
• Strong problem-solving abilities  
• Excellence in communication  
• Leadership and team management skills  

Adaptability and resilience Our Commitment:   

• Comprehensive AI tools training  
• Professional development opportunities  
• Flexible hybrid working arrangement  
• Collaborative work environment  
• Competitive compensation package 

Req ID: 17285

#LI-EP1 #LI-Onsite

More about the role:

Burson, is looking for a Public Relations Manager to join our Corporate & Financial team for our Mumbai location. As a PR Manager, you are expected to actively be involved in the day-to-day execution of client activities under the supervision and guidance of senior team members. You will contribute to Burson – India’s performance by supporting the seniors in the team to manage client relationships and integrated communication (IC) programs, satisfying, and delighting clients and generating new business. You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.•
• Help develop media strategies, write pitch letters, and respond to media queries.
• Stay updated on social media channels, trends and analytical tools and make recommendations to strengthen our capabilities.
• Support the digital media strategy implementation.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations.

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders.

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner.

Financial Management:

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing.

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• 5+ years of experience in Public Relations. Experience working with clients in Corporate & Financial sector.
• University degree in Communications or related discipline.

Why we're hiring:

WPP is on a global transformation journey for its accounting and finance departments. This is an opportunity to join a dynamic team with a great learning environment. We are looking for a Tax Manager -  US Tax Accounting and Planning to join the Tax team in our Bangalore or Mumbai offices with prior exposure into (1120) for US legal entities (Corporations, Partnerships etc.)

What you'll be doing:

The Tax Manager US Tax Accounting and Planning is a key player supporting the various tax planning and reporting areas that are under the team’s responsibility. This role reports into the Vice President of US Tax Accounting and will involve supporting and assisting the team where applicable.

Role Responsibilities included:

• Preparation of tax provision, effective tax rate, current and deferred tax calculations and return-to-provision adjustments for all US subsidiaries.
• Federal Tax Returns (1120) for US legal entities (Corporations, Partnerships etc.)
• Preparation preparation and completion of year-end tax provision, US federal taxable income forecasts, and estimated tax payment calculations.
• Assist with completion of other tax provision schedules including tax disclosures and reserves.
• Preparation of quarterly US taxable income forecasts and estimated tax payment calculations.
• Performs special assignments including tax planning projects & transactional related assignments.
• Collection of cross-border transactions and related transfer pricing documentation.
• Managing requests for information requested by internal and external teams.

What you'll need:

• Bachelor’s degree from an accredited college/university in Accounting or Taxation.
• (1120) for US legal entities (Corporations, Partnerships etc.)
• Post-graduate degree (MS Tax) or CPA a plus.
• Five (7) or more years of experience in Public Accounting (Big Four only)
• Strong working knowledge of US income tax rules and tax reporting obligations.
• Advanced Microsoft Office Suite, specifically Excel, Word, Visio and PowerPoint.
• Strong problem solving and organizational skills; high level of attention to details.
• Self-motivated, comprehends and responds constructively to instructions.
• Capable to work in a deadline-driven environment and handle multiple projects simultaneously.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Why we're hiring:

This position will become an integral part of a dynamic and growing US Indirect Taxes Center of Excellence at WPP, one of the top Advertising firms in the world.

In this role, you will enjoy a collaborative atmosphere and building of a new team to provide support to all US subsidiaries. You will also be involved in the implementation of new technology and development of existing processes.

What you'll be doing:

• Manage and review all US indirect tax filings including sales & use tax, gross receipts tax, personal property and Commercial Rent.
• Provide excellent service to multiple US companies.
• Ability to multitask and be involved in ad-hoc projects as needed.
• Research and provide technical advice regarding indirect tax questions raised by US companies in a quick and efficient manner.
• Supervise, mentor, and develop staff members.
• Monitor US indirect taxes legislative and regulatory changes and assessment of impact to required filings.
• Responsible for monthly accruals and reconciliation of indirect tax accounts.
• Handle and respond to notices and assist with tax audits including analyzing various transactions for auditor inquiries and gathering of requested data.
• Work with Indirect Tax team members to determine economic nexus and required registrations for all US companies.
• Collaborate with 3rd party vendor and technology teams in the implementation of a tax engine.

What you'll need:

• A minimum of five years of Big 4 experience in indirect tax compliance and tax research.
• The ideal candidate will be an experienced problem solver with excellent writing and communication skills in English.
• Prior Indirect Tax management and Tax compliance experience using Tax software.
• Bachelor's degree from an accredited college/university.
• Advanced Microsoft Office skills.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid 

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors.

You will join the Core Trading Platform team, which is responsible for the design and operation of QRT’s global electronic trading infrastructure. This team builds and maintains the ultra-low latency systems that underpin real-time trading, managing performance-critical workflows across global markets. You will work closely with developers, traders, and operations to optimise system behaviour, reduce latency, and ensure platform reliability at scale.

Your future role within QRT

• Design and implement low-latency trading systems on Linux, focused on throughput, reliability, and determinism
• Engineer scalable, high-performance distributed systems that support global real-time trading workflows
• Analyse system behaviour using low-level tools such as packet captures, core dumps, and runtime profilers
• Apply deep expertise in TCP, UDP, and multicast to understanding trade-offs in short-haul vs long-haul networks
• Continuously profile, benchmark, and optimise code to reduce latency and increase throughput
• Engage across the full software lifecycle: from architecture to debugging in live trading environments

Your present skillset

• 7+ years of professional C++/C development experience on Linux, including modern C++ and multithreading
• Strong expertise in TCP, UDP, multicast, and performance trade-offs in low-latency networks
• Experience building and operating high-throughput distributed systems in production
• Familiarity with scalable I/O models (e.g., epoll, io_uring), lock-free structures, and concurrent programming
• Deep attention to detail with a rigorous approach to performance troubleshooting and optimisation
• Proficiency in system-level tools (e.g., gdb, perf, tcpdump, valgrind, wireshark)
• Comfortable working autonomously and taking ownership from problem to solution
• Scripting experience (e.g., Python, Bash) and exposure to CI/CD or observability tooling is a plus
• Prior exposure to electronic trading or exchange-facing systems is advantageous

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

The Purchase Manager is responsible for overseeing the procurement of goods and services essential to the company’s operations. This role ensures that materials and products are sourced efficiently, cost-effectively, and in alignment with quality and compliance standards. The Purchase Manager develops and maintains strong relationships with suppliers, negotiates contracts, monitors inventory levels, and works closely with internal departments to meet business needs while optimizing costs and timelines.

• Development and implementation of key procurement strategies and ensure that plans are aligned with production / project requirement.
• Prepare yearly budget and analyze monthly purchase and variance report.
• Take initiatives towards aggressive price negotiations with the vendors & identify the most suited vendor with a proper price-quality balance.
• Vetting of necessary commercial documents. Handle complete commercial documentation for imports compliance with statutory regulations.
• Ensure adherence to quality standards & quality system management & maintain all related documents.
• Update the product knowledge with regards to the latest trends in the industry.
• To ensure steady & timely supply of materials at competitive rates and exercise optimum inventory control.
• Develop a cost effective vendor data base critical for effective supply of required goods and materials.
• Analyze market and delivery systems in order to assess present and future material availability.
• Handle all stores related activities, formalities and monthly stocktaking.
• Verify the requirements from the Projects and other departments and plan the procurement of materials for on time delivery.
• Recognize Taxation / Commercial and other Terms critical for procurement of materials at feasible rates and terms.
• Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment and supplies.
• Validate invoices as per agreed terms and resolve any invoicing / payment issues 
  Develop and implement purchase and contract management instructions, policies, and procedures.
• Handle all the audits of the hotels in regard to the materials department & resolve the queries with the auditors in terms of process and documentation.
• Obtain feedback from auditors for better understanding the points raised by them.
• Plan and organize the process of Advertisement in the local newspapers for Annual Tenders.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT: 

• Your core objective is to create high quality predictive signals. 
• By leveraging access to large and diversified datasets you will identify statistical patterns and opportunities. 
• Share and discuss research results, methodology, data sets and processes with other researchers. 
• Implement the signals and the relevant datasets within the global execution platform. 
• Monitor signal behavior and model performance over time within your strategies. 

Your present skillset: 

• Proven track record in delivering successful Crypto systematic strategies. 
• Minimum 2 years of experience in the financial industry.  
• Advanced degree in a quantitative field such as data science, statistics, mathematics, physics or engineering. 
• Strong knowledge in statistics, machine learning, NLP or AI techniques is a plus. 
• Capacity to multi-task in a fast-paced environment while keeping strong attention to detail. 
• Good fundamental crypto knowledge is a plus. 
• Experience with one or more of the below is a plus: 
• Crypto specific data sets, DeFi, latency-sensitive, ML/AI or strategies in production  
• Coding skills required in at least one leading programming language, Python preferred, C++ is beneficial. 
• Intellectual curiosity to explore new data sets, solve complex problems, drive innovative processes and connect the dots between multiple fields. 
• Capacity to work with autonomy within a collegial and collaborative environment. 
• Strong capacity to communicate with technologists, data scientists and traders across the globe. 

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees to achieve a healthy work-life balance. 

Role: Junior Account Manager 

Location: Mumbai, India 

About the role: 

We are currently looking for a Junior Account Manager to join our expanding team working with brands across a wide variety of FMCG briefs from social media content, video production, strategy and digital assets. 

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Seniors onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. 

What you will be doing: 

• Day to day contact for FMCG brands providing excellent client service and supporting the onsite U-Studio team 
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. 
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Accountable for timely billing and reporting revenue to the Group Account Director 
• Work with the studio to manage timings plans 

What you will need to be great in this role: 

• Relevant 1yr experience working with a digital agency on FMCG brands 
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Demonstrable account management experience and a proven track record of managing global clients and campaigns. 
• The ability to effectively and proactively manage account finances and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to the design studio output. 
• Proficient in Microsoft Office and other related software. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16947

#LI-JQ1 #LI-Onsite

THE ROLE

Sourcing Manager, Jewelry

We are seeking a strategic and entrepreneurial Sourcing Manager to build and lead our Jewelry function. This person will be tasked with identifying and onboarding new vendor partners from scratch. The role will focus primarily on the Jewelry category with potential expansion into other categories.

This is a rare opportunity to own and build a sourcing operation in a high-impact category. The ideal candidate will bring deep knowledge of category manufacturing, strong vendor relationships (or the ability to cultivate them), and the operational rigor to scale new supply chains that deliver on cost, quality, and lead time.

RESPONSIBILITIES:

• Scout for vendor partners in the region who can manufacture high quality Jewelry products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding a redundant supplier base  improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Manage capacity at a supplier and style level to keep pace with company growth and scale
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Jewelry categories with high-end national brands in the United States & Europe specifically in fine Jewelry. 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

Landor is looking for Resource Manager to join our Global Design Studio. Could this be you? 

We are Landor, part of WPP

World-leading brand experts, underpinned by the most expansive strategic & creative capabilities in our category.

We make brands more valuable and less vulnerable.

We build brands differently. We work with our clients to define and solve their business problems through the lens of brand. We strategically join the dots between our design, experience, governance and measurement capabilities, and always connect our brand work to business outcomes. 

Landor companies also include amp (sonic branding), bdg (workplace & architectural experts), Deep Local (creative technologists) and ManvsMachine (3D motion design).

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

Role Overview:

The Resource Manager plays a critical role in ensuring the effective allocation of creative, production, and freelance talent across projects within the studio. Working closely with Creative Directors, Design Directors, and project leads, this role is responsible for balancing workloads, forecasting resource needs, and ensuring projects are staffed with the right skills at the right time. With a strong understanding of both design and production workflows, the Resource Manager helps optimise team efficiency while maintaining the high creative standards expected within a global branding consultancy.

In addition to managing internal resources, the role involves building and maintaining a strong network of freelance talent across design, digital, and production disciplines. A background in production within a design or branding agency is essential, enabling the Resource Manager to understand timelines, technical requirements, and delivery constraints across different project types. This role requires strong organisational skills, commercial awareness, and the ability to collaborate across teams to ensure projects are delivered smoothly, on time, and within budget.

What you’ll do:

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

We build brands. We build futures. Landor, a WPP company, is an equal opportunity employer. We consider all applicants without discrimination or regard to particular characteristics, committed to a culture of respect where everyone belongs and can progress in their careers.

#LI-DNI #LI-DNP

Why we're hiring:

This position will become an integral part of a dynamic and growing UK VAT compliance team in WPP, one of the top advertising firms in the world.

Experience in preparing UK VAT returns is essential, but in addition to that we are looking for individuals with an enthusiasm for delivering quality work, with a curiosity for getting into the detail of data and resolving queries, along with a sense of commercial awareness and a desire to develop their knowledge.    Accuracy and consistency are important, along with good skills in using Microsoft excel.    In return you will have the opportunity to develop your UK VAT knowledge deeper, collaborate with local SSC colleagues in ensuring transactions meet VAT reporting requirements, gain experience working with a variety of finance applications and a Big 4 developed VAT return tool, and be part of a new team created to support VAT compliance process for multiple agencies.

What you'll be doing:

• Accurate preparation of UK VAT returns within required timeframes for multiple VAT registrations, following standard operating procedures.
• Deliver exceptional support to multiple UK agencies, building relationships and representing the VAT compliance team as a trusted service provider.  
• Work with local Finance teams to build Indirect Tax calendar of filings, maintaining database of historic filing data, and keeping updated with VAT return filing and payment info.
• Responsible for calculating monthly accruals and reconciliation of indirect tax accounts to VAT return.
• Handle and respond to requests from the UK VAT Compliance senior manager and assist with tax audits including analysing various transactions and gathering of requested data.
• Assist Indirect Tax Manager with required registrations for all UK companies.
• Support UK VAT Senior Manager with ad-hoc projects and analysis as directed.

What you'll need:

• A minimum of 2 years proven experience in UK indirect tax compliance is essential.
• Excellent writing and communication skills in English.
• Advanced Microsoft Office skills.
• Attention to detail and ability to analyse large volumes of data.
• Bachelor's degree from an accredited college/university.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Onsite 

THE IDEAL CANDIDATE 

The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers. 

Overview

Quince is seeking a highly organized and detail-oriented Production Manager to oversee the end-to-end production lifecycle of our jewelry category. The role requires strong experience in sourcing, production, vendor management, and supply chain optimization with a customer-first mindset. This position will play a critical role in ensuring efficient lead times, cost optimization, vendor performance, and seamless execution of both standard and custom orders.

As a Production Manager, you will be responsible for creating great vendor experience, and driving initiatives with vendors shortening the lead time and ensuring vendors are delivering on time to keep our in stock high. You will report to the regional head of production and will work cross-functionally with our global-based sourcing team and logistics team. 

Key Responsibilities

Production Management

• Conduct end-to-end lead time assessments and implement initiatives to reduce production timelines, enhancing efficiency and effectiveness.
• Develop the capability and oversee daily order validation, selecting and releasing orders to primary or secondary vendors based on capacity.
• Review vendor open order reports weekly, resolving issues causing delays and ensuring timely communication of delays with Customer Service.
• Verify vendor portal order fulfillment on a regular basis for all Made-to-Order (MTO) items.
• Manage vendor on-time delivery (OTD) metrics with the goal of achieving 90%+ OTD across all suppliers.
• Manage lead times for MTOs around holiday factory closures, updating and adjusting timelines proactively.
• Perform regular checks to ensure all lead times of active styles are accurate and updated in the ERP system (Product Catalog).
• Coordinate closely with Planning and Vendors to align forecast accuracy and maintain inventory min/max levels to support shorter lead times.
• Support the loose diamond program through stock management, inventory selection, and fulfillment.

Vendor & Supply Chain Management

• Work closely with sourcing, inventory planning, and engineering teams to optimize production efficiency, data quality, and supply chain operations.
• Manage strategic partnerships with vendors, ensuring compliance with Quince standards and delivering an excellent partner experience.
• Conduct Quarterly Business Reviews (QBRs) with vendor management to review strategy, performance, highlights, and areas for improvement.
• Explore cost savings opportunities in production while ensuring efficient use of resources.

Customs & Specials

• Develop and oversee the Customs & Specials production process in collaboration with merchandising, sourcing, and customer service.
• Manage special and custom orders from approved concept to completion, including tracking, quality checks, and timely delivery.
• Communicate customer specifications clearly with product development and customer service teams, ensuring custom pieces meet quality and brand standards.
• Proactively address and resolve issues during the custom order process to ensure customer satisfaction.

Qualifications & Competencies

Experience: 

• 10+ years of sourcing, procurement, and production experience in the jewelry industry, with strong exposure to US-based online retailers (M2C).
• Proficiency in MS Excel with ability to work on and analyze large data sets, create reports, and use advanced functions for decision-making.
• Familiarity with operations coordination or production role with ERP systems experience (NetSuite required; Spring Systems a plus).

Technical Knowledge:

• Deep understanding of jewelry production processes (gold, diamonds, loose stones, MTO, and custom orders).
• Familiarity with compliance, sustainability practices, and lean / JIT manufacturing.

Skills & Attributes:

• Strong project management, organizational, and calendar discipline.
• Highly analytical, detail-oriented, with excellent problem-solving and process improvement abilities.
• Strong communication skills (written, verbal, and presentation) with ability to collaborate cross-functionally and with external vendors.
• Proficient in inventory management, order processing, and ERP tools.
• Customer-centric mindset with ability to balance efficiency, cost savings, and brand enhancement.
• Positive, proactive, and adaptable in a fast-paced, evolving environment.

Education: Bachelor’s degree preferred.

What We’re Looking For

An agile, results-driven professional with a GM mindset, someone who thrives in complexity, can balance multiple stakeholders, and is passionate about delivering exceptional customer experiences while driving operational efficiency in the jewelry supply chain.

What you'll be doing:

• Lead Procure to Pay and Billing functions, oversaw vendor master management, invoice processing, order management, contract generation, billing, and inventory processes from the WPP SSC India. Supervised P & L management, billing operations, and proactively sought opportunities for business expansion.
• Lead a team of 100+ FTEs. Managed team operations, fostered employee development, engaged stakeholders, and ensured service delivery excellence. Nurtured a culture of excellence and accountability within the team, provided mentorship, coaching, and professional development opportunities to enhance skill sets and drive career progression. Streamlined business processes and documentation, including the establishment and monitoring of KPIs and metrics. Continuously monitored SLAs, conducted team presentations, and spearheaded process quality enhancement initiatives.
• Identify and implement automation solutions to optimize processes, reduce turnaround time, and enhance efficiency. Solicited feedback from internal and external stakeholders, drove process refinements based on insights gathered. Mitigated technical, financial, and scheduling risks associated with the transition process.
• Collaborate with SOX, statutory, and internal auditors to ensure compliance and address audit requirements. Proactively stayed abreast of regulatory changes and industry best practices, implemented robust compliance frameworks, and conducted regular audits to mitigate risks and uphold ethical standards. Effectively managed change initiatives, communicated vision and objectives, addressed resistance, and empowered employees to embrace change and adapt to evolving business requirements.

What you'll need:

• Minimum 18-25 years of experiencing in Finance Operations (P2P/O2C)
• Should have an experience of Media Industry
• Strong communication skills for negotiation & reconciliation
• Self-motivated
• Commercially focused with a strong Client service approach
• Strong experience in People Management
• Adept in managing & leading teams for running successful process operations and experience of developing procedures & service standards for business excellence.
• An effective communicator with excellent relationship building & interpersonal skills with proficiency in explaining complex financial data.

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

Junior Software Developer 

Location: Sion, Mumbai, IN 
Type: Full-time 
Work Hours: Monday to Friday, 11:00 AM – 8:00 PM 
Reports To: Engineering Manager 

About Decisions