About the Role

We are seeking an experienced and driven Area Sales Director to join our India Sales team, with a focus on expanding within existing customers and landing new strategic logos across key industries.

This is a senior leadership role responsible for delivering growth through a team of quota-carrying Enterprise / Strategic Account Executives, who specialise in both account expansion (upsell/cross-sell) and net new logo acquisition, supported by a partner-first go-to-market strategy.

You will play a critical role in shaping strategy, coaching your team, and partnering cross-functionally to ensure and predictable, sustainable revenue growth.

What You Will Be Doing

• Ideate, build and execute a Go to Market strategy in in your assigned sales segment across India
• Lead and manage your Enterprise / Strategic Sales team in India, overseeing day-to-day operations, performance, and development.
• Drive growth within existing Enterprise and Strategic accounts, with clear strategies for upsell, cross-sell, and multi-year expansion.
• Coach and mentor your team to land new strategic logos by building executive relationships, driving differentiated value, and shaping long-term digital transformation roadmaps with customers.
• Engage key SIs, partners, cloud providers and distributors for joint business planning, demand creation, opportunity execution and scale, aligned to our partner-first GTM.
• Hire, motivate, mentor and develop a high-performing sales team, raising the bar on sales excellence, deal strategy, and execution.
• Provide direction and leadership, fostering tight collaboration with Presales, Business Development, Marketing, Alliances, Customer Success and our Partner ecosystem.
• Own demand generation and pipeline discipline: ensure monthly pipeline creation, sufficient pipeline coverage, and attainment of pipeline generation targets and revenue bookings quota.
• Maintain accurate and up-to-date Salesforce hygiene across the team and provide reliable, insight-led forecast information to leadership.
• Actively support complex, strategic opportunities, including deal strategy, commercial structuring, and building executive-level relationships with C-suite stakeholders.
• Lead territory and account planning, ensuring focus on the highest-potential accounts, industries, and buying centers.
• Collaborate closely with extended teams (pre-sales, services, training, legal, renewals, partners) to ensure successful adoption, value realisation, and long-term customer advocacy.
  
  

You Will Be a Great Fit for Us If You Have:

• 20+ years of experience selling B2B SaaS solutions, with deep exposure to complex, multi-stakeholder Enterprise sales cycles.
• Minimum 5 years of experience leading high-performing SaaS sales teams, ideally focused on Enterprise and/or Strategic accounts.
• A proven track record of consistently meeting or exceeding revenue targets across both net new and expansion motions.
• Exceptional leadership and influencing skills, with the ability to build trusted relationships internally (across cross-functional teams) and externally (C-level and senior stakeholders).
• Strong business planning capabilities — able to set clear goals, define territory and account strategies, track progress, identify risks/blockers, and drive corrective actions.
• A professional, polished presence with excellent verbal and written communication skills; confident in presenting to C-suite (CEO, CFO, CIO, CISO, CTO) and senior business leaders.
• Deep mastery of consultative and solution selling methodologies such as MEDDPICC, Challenger, Solution Selling, Sandler, or similar frameworks.
• Comfort and credibility in engaging executive stakeholders around identity, security, digital transformation and business outcomes.
• Strong operational rigor, with a focus on building scalable processes, improving forecast accuracy, and bringing structure to a growing organisation.
• An innovative and growth-oriented mindset — not afraid to challenge the status quo, experiment, and bring fresh ideas to how we win in Enterprise and Strategic accounts.
• A Bachelor’s or Master’s degree, or a demonstrated commitment to ongoing learning and professional development.

#LI-Remote

(P24228_3341135)

Job Title: Senior Director, Customer Success & Solutions (Enterprise Segment) 

Department: Customer Experience 

Location: Remote US or India

HG Insights is the gold standard in Technographics. We give business decision-makers actionable intelligence on IT spend, technology installations, and contract timelines for millions of companies
worldwide. Customers like Microsoft, Google, and Amazon rely on our data to find their next best customer. We are a team built on precision, velocity, and genuine technical innovation — and we are looking for someone who wants to help us eat our own cooking.

Core Responsibilities (The Profile) We’re looking to attract a "Technical Business Leader" who excels in the following areas:

• Enterprise Gravitas & Governance: Demonstrate a track record of leading CSM & Solutions team for Global 2000 clients and navigating high-level organizational complexity. Establish AI powered GTM blueprints and best practices that allow enterprise customers to scale their HG implementations globally.
• The "CFO Whisperer" Skillset & ROI-Driven Solutioning: Guide your teams to effectively partner with C-suite stakeholders (CTO, CIO, CFO) to map business challenges to technical solutions, ensuring every architectural decision translates into a clear, phased ROI. You must have the ability to translate technical variables (like Data Orchestration or APIs) into tangible P&L impact (like Churn and Revenue).
• Modern Tech Fluency & GTM Automation Advisory: Apply deep expertise in how AI agents and data orchestration integrate into a scalable GTM engine. Drive the design of end-to-end enterprise GTM workflows, ensuring that HG solutions integrate seamlessly with existing CRMs, User Portals, and third-party Apps.
• The Force Multiplier & Proof of Value (PoV): Build a team of "consultative experts" rather than just managing a group of contributors. Direct the technical execution of PoVs, shifting the team's focus from "does it work?" to "how much value does this create for the business?".
• Financial Modeling & Cross-Functional Alignment: Foster collaboration between Sales, Solutions, and Customer Success to build "Business Value Assessments" that quantify the impact of architectural choices on the customer’s bottom line.

How to Measure Success

To clarify the bar for top-tier candidates, success in this role is defined by the following measurable outcomes:

• Retention & Growth: Drive the strategy to maintain 90%+ GRR and unlock 110%+ NRR via strategic expansion.
• Operational Velocity: Reduce Enterprise time-to-value and onboarding cycles by ~20% YoY through AI & process innovation.
• Predictability: Refine a health-scoring model with high accuracy (~90%) in predicting renewals.
• Executive Impact: Cement "Strategic Partner" status by leading high-impact Executive Business Reviews (EBRs) for 100% of our Tier-1 accounts.

What We’re Looking For

• Experience: 15+ years in technical leadership roles (Enterprise CSM, Solutions Architecture or System Integration), specifically working with Global 2000 companies.
• Business Mindset: You understand a P&L statement as well as you understand GTM workflow and org design, and you can effectively explain technical concepts like "Latency" in terms of business metrics like "Customer Churn".
• Technical Breadth: Deep knowledge of Platform, API, Agents, MCP, Data Orchestration, and Go-To-Market (GTM) methodologies.
• The "Consultant" Edge: Exceptional storytelling and presentation skills. You can walk into a boardroom and turn a skeptical CFO into a project champion, and you can mentor your team to do the same.
• Education: A B.S. in Data Science or a related field is desired; an MBA or TOGAF certification is a significant plus.
• Strong GTM intelligence Experience