Anduril’s Rocket Motor Systems group is seeking a Program Quality Engineer to join our team in McHenry Mississippi. The Rocket Motor Systems team designs, develops, and manufactures next-generation solid rocket motors for defense and space applications at Anduril.

As a Sr. Program Quality Engineer, you will work inside and outside the organization to define and execute processes that deliver reliable products. The right person for this role has expert knowledge of manufacturing, quality assurance, and quality planning, with drive for continuous improvement. If you are someone who loves to build world-class Quality processes, work hands-on in a fast-paced, collaborative environment, and be accountable for results, then this role is for you.

WHAT YOU’LL DO

• Lead the implementation and management of specific customer quality flow down requirements throughout the contract lifecycle, including supplier flow down.
• Lead the creation of Program Quality Plans to support administration of customer and internal quality requirements to Anduril program teams and supply base.
• Lead the development of Product Control Plans (PCP) and Inspection Plans (IP) to support program-specific requirements.
• Support supplier, customer, and internal audit activities.
• Support cross-functional team using structured problem-solving Root Cause Analysis (RCA) methodologies to identify Corrective and Preventative Actions (CAPA) and drive continuous improvement.
• Support program-specific nonconformance management and material review board (MRB) activities.
• Support, conduct, and/or monitor product and process assessments.
• Support the review and administration of customer deliverable data package content to ensure As-Built Configuration List (ABCL) and other contract deliverable requirements are met.
• Support Qualification Testing and First Article Inspection (FAI) activities.
• Support supply base capability and risk assessments and monitoring supplier performance.
• Support Engineering Change Control Board (CCB) activities.
• Interface with program management, customers, suppliers, cross-functional leadership, and, when applicable, government representatives and Defense Contract Management Agency (DCMA).
• Provide Quality and technical support for development of production readiness information, including component verification, test article acceptance testing surveillance, control of nonconforming material life cycle, utilizing measures and metrics to identify trends and drive continuous improvement.
• Provide quality inputs to support internal and external program reviews.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in engineering (Aerospace, Mechanical, Electrical, Industrial, or Manufacturing), Quality Management, or a related technical field.
• 3+ years of progressive experience in Quality Engineering, with a significant portion in a Program Quality or Supplier Quality role within the aerospace, defense, automotive, or other highly regulated hardware development and manufacturing industries.
• Demonstrated expertise in interpreting and implementing industry quality standards (e.g., AS9100, ISO9001) and customer-specific flow-down requirements.
• Strong proficiency in quality tools and methodologies including Root Cause Analysis (RCA), Corrective and Preventative Actions (CAPA), Nonconformance management, FAI (AS9102), GD&T, Control Plans, and Inspection Plans.
• Experience with Production Part Approval Process (PPAP) or equivalent qualification methodologies.
• Ability to read and interpret complex engineering drawings, specifications, and contractual documents.
• Excellent communication, interpersonal, and presentation skills, with the ability to influence and collaborate effectively across all levels of an organization and with external stakeholders.
• Proven ability to lead, drive initiatives autonomously, and make sound decisions in a fast-paced, dynamic environment.
• Must be able to obtain a Federal Explosives License through the BATFE.
• Must be able to obtain and maintain a U.S. Security Clearance.
• Ability to travel up to 25%.

PREFERRED QUALIFICATIONS

• Master’s degree in engineering or related technical discipline or 7+ years of quality engineering experience.
• Relevant certifications (e.g., ASQ Certified Quality Engineer (CQE), ASQ Certified Quality Auditor (CQA), Lean Six Sigma Green (LSSGB) or Black Belt (LSSBB), Project Management Professional (PMP), AS9100 Certified Lead Auditor).
• Direct experience interfacing with government representatives such as DCMA (Defense Contract Management Agency) Quality Assurance Representatives.
• Proficiency with ERP/MRP systems (e.g., Oracle) and PLM software.
• Experience as a Project Manager.
• Experience with statistical process control (SPC) and advanced statistical analysis.
• Experience creating quality plans, product control plans (PCP), and inspection plans (IP) from internal and external requirements.

FIELD SERVICE TECHNICIAN – Level 1, 2 or 3

Purpose of Position:

IEM will provide training on our specific equipment and commissioning process in Ashburn, VA for approximately 4 weeks. You will be responsible for hands-on field service work at customer sites, with a focus on installation of components and subassemblies, and basic commissioning of IEM equipment primarily in data center or industrial applications. This includes, but may not be limited to:

• Attending project meetings as required, including coordination with contractors and clients.
• Installation and modification of electrical or mechanical components and subassemblies which may include: Panelboard interiors, Circuit breakers, Bus bar, Switchgear section doors and subpanels, addition of control components, Power Cabling and control wiring;
• Perform basic testing of modified assemblies (visual, ductor, etc.).
• Perform basic commissioning of switchboards, controls panels, and power products.
• Troubleshooting of electrical circuits and networking equipment.
• Coordinating with Technical Project Manager or manufacturing facilities to find solutions to product or commissioning issues identified by IEM or reported by the customer in the field, and identifying additional field resources needed for installation and replacement parts.
• Performing preventive maintenance, field installations and modifications to existing equipment
• Technical product support

Education and Experience:

• A technical degree or equivalent and 8 yrs+ of experience working in a manufacturing environment, data center or field service role with COMMISSIONING OF LV/MV ELECTRICAL SWITCHGEAR (required for Level 3 candidates).
• Must be a team player and have strong communication skills
• Ability to work independently without direct supervision is a must
• Ability to travel (75%). Must be willing to work evenings and weekends when needed.

• Experience with switchgear and electrical controls system. (required for Level 3)
• Military experience (Plus)
• Ability to read and interpret electrical wiring diagrams (required for level 3)

Compensation

The hourly range for this role is $36.30 -$52.80 per hour, based on location, experience, and qualifications.

PURPOSE OF POSITION:

The purpose of the Field Service Lead role is to manage, supervise, and optimize the performance of a team of field service technicians and engineers as they perform start-up/commissioning, troubleshooting, and maintenance of IEM products at customer sites. This is a working-lead role, combining hands-on field responsibilities with direct oversight of a team of approximately 8 technicians supporting 2–6 active customer sites.

SUPERVISORY RESPONSIBILITIES:

• Provides daily guidance, work direction, coaching, mentorship, and technical support to field service technicians.

ESSENTIAL FUNCTIONS:

• Lead and coordinate start-up and commissioning activities for electrical equipment across multiple customer sites, ensuring on time completion and minimizing open issues.

• Provide daily supervision, mentorship, and training to field service technicians.

• Serve as the technical lead, offering product expertise and advanced troubleshooting guidance to technicians and engineers.

• Travel to IEM manufacturing or field service facilities as required to participate in or lead training activities, factory witness tests, and shop testing.

• Identify project areas of risk that may adversely affect the success of subordinate technicians and report these risks to management for action.

• Works on job sites to complete project start-up/commissioning, resolving punch list items found at the job site. Works with IEM Project Managers to update punch lists and ensure jobs are closed out and paperwork deliverables are met.

• Coordinate with commercial and administration teams for requests outside of the startup/commissioning scope.

• Ensure technicians have required tools, materials, and documentation to perform work effectively at each site.

• Report product or quality concerns to management and collaborate with production and engineering teams to address identified deficiencies.

• Work with the Division Manager, Field Service Manager, Field Service Support, and Site Operations Representative in scheduling additional field resources and/or teams to cover service needs.

• Perform other duties as assigned by management.

COMPETENCIES:

• Team Leadership & Coaching: Provides day-to-day direction, mentorship, and support to field service technicians, reinforcing accountability, development, and high-quality execution.

• Technical Expertise: Demonstrates strong working knowledge of electrical equipment start-up, commissioning, troubleshooting, and maintenance, and serves as a technical resource to the team.

• Planning & Coordination: Organizes field activities, manpower coverage, tools, materials, and documentation to support multiple active customer sites and meet service demands.

• Customer Focus: Builds and maintains positive customer relationships through professionalism, responsiveness, and effective communication during field activities.

• Problem-Solving & Decision-Making: Identifies field issues, assesses risk, and takes timely, practical action to support project completion and minimize disruption.

• Safety & Compliance: Promotes and follows safe work practices, including LOTO and site-specific safety requirements, and reinforces compliance across the team.

• Communication & Collaboration: Communicates clearly with technicians, managers, project teams, and internal support functions to ensure alignment, issue resolution, and timely closeout of work.

• Organization & Execution: Manages multiple priorities, maintains attention to detail, and ensures field documentation, punch list updates, and follow-up actions are completed accurately and on time.

EDUCATION AND EXPERIENCE:

• Associate degree, vocational training, military experience, or equivalent experience in power distribution systems, including switchgear, UPS, generators, PDUs, or related equipment commissioning activities.

• Minimum of 2 years of field service experience, with an emphasis on start-up and commissioning of electrical equipment.

• Experience with switchgear, electrical distribution systems, and electrical control systems preferred.

• Familiarity with advanced communication protocols and networking concepts preferred.

• Prior supervisory or lead-level experience preferred.

• Understanding of lock-out/tag-out (LOTO) procedures involving multiple power sources required.

• Strong teamwork and communication skills required.

• Ability to work independently with minimal supervision required.

• Effective problem-solving skills required.

• Strong organizational skills and the ability to manage multiple priorities required.

PHYSICAL/MENTAL/ENVIRONMENTAL:

Physical Demands: Activities: Sitting – 20% Walking/Standing – 80% Lifting: Must be able to bend, lift, and carry equipment and materials up to 50lbs. Vision: Long periods of close work on technical equipment, drawings, and computer screens.

Travel: Occasional travel (up to 75%) may be required to IEM regional field offices and vendor sites.

Mental Demands: Ability to interpret technical information, analyze issues, prioritize multiple tasks, solve problems in the field, and make sound decisions in a fast-paced service environment. Environment: climate-controlled office and warehouse environments, with occasional exposure to customer job sites as needed.

This position is responsible for processing all release of information (ROI) , specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is an intermediate level position with at least 1 year related HIM experience. 

Position Highlights

This is a Onsite Role in Southhaven, MS

• Full Time: Mon-Fri 8:00am-4:30pm CST
• Will be responsible for ensuring workflow integrity
• Leading in daily team huddles
• Accumulating daily production data and reporting to team members as well as leader
• Motivating teams to achieve production expectations
• Administrative tasks such as answering calls, managing faxes and incoming requests
• Face-to-face interaction with the public delivering exceptional customer service.  
• Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas 
• Documenting information in multiple platforms using two computer monitors. 
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Understanding of basic health information management practices
• Familiarity with medical records
• Fundamental knowledge of HIPAA regulations & importance of patient privacy
• Technical proficiency & general computer skills for data entry
• Document imaging and communication
• Competence in handling administrative tasks such as answering calls, managing faxes & incoming requests, organized and goal focused. 

We offer: 

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) 
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance 

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. 
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes. 
• Assist with additional work duties or responsibilities as evident or required.
• Enhanced need for attention to detail for medical records.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• May schedules pick-ups.
• Assist with training associates in the HIS positions.
• Generates reports for manager or facility as directed.
• Must exceed level 1 productivity expectations as outlined at specific site.
• Participates in project teams and committees to advance operational Strategies and initiatives as needed.
• Mentor HIS staff for further professional development.
• Inform senior leadership of issues, opportunities or challenges.
• Assist throughout the region with training, mentoring and/or coverage as needed.
• Participate and assist with onboarding activities for new employees.
• Assist with Quality Assurance tasks as directed by management.
• Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
• Leads training sessions for timely staff development.
• Other duties as assigned.

What you will bring to the table: 

• High School Diploma or GED.
• Must be 18 years of age or older.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• 1-year Health Information related experience.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Presentation skills for small group settings.
• Forward thinking and ability to problem solve.

Bonus points if:

• 2+ year Health Information related experience.
• Meets and/or exceeds Company’s Productivity Standards.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders

About the Team:

The Stennis Test team designs, builds, and operates Relativity’s propulsion and stage test stands. Team members are hands-on with large-scale, complex systems including fully integrated engines and stage assemblies, pushing hardware to the limits and directly contributing to flight readiness. The work is fast-paced and highly operational, ideal for those with backgrounds in aviation, automotive, manufacturing, offshore operations, industrial systems, construction, or adjacent industries. You’ll work in a close-knit, dynamic environment where collaboration between technicians, operators, and engineers is not only encouraged, but expected. As the company scales, the Stennis Test team becomes even more critical to unlocking our next phase of growth: proving out full-stage systems and paving the way for routine, reliable flights of Terran R.

 About the Role:

• Serve as an Electrical Engineer connecting various internal technical teams to define electrical requirements and develop solutions on a wide variety of projects.
• Act as the owner’s representative to external consultants, contractors, and government agencies.
• Manage electrical utility construction activities for test stand facilities, including developing conceptual drawings/designs, requests for proposals, competitive bidding, bid evaluations, subcontractor selection, and subcontractor management for Stennis Space Center sites and other facilities across Relativity’s real estate portfolio.
• Maintain and troubleshoot the existing electrical distribution system, including developing maintenance and testing procedures for all AC power distribution equipment.
• Lead the design of electrical distribution systems for the Terran R and A2 test complexes.
• Manage day-to-day construction activities in coordination with the project manager for the Terran R test complex.
• Oversee commissioning and maintenance of systems and equipment.
• Support and troubleshoot AC power requests for Stennis Space Center facilities.

About You:

• Bachelor’s degree in Electrical Engineering or a related engineering field.
• Minimum of 1 year of experience working on electrical power systems.
• Familiarity with NFPA 70 (NEC).
• Experience in at least one of the following areas: analysis/design, hands-on field work, project management, or project execution.

  Nice to Haves (Not Required):

• Experience with the design and operation of aerospace test infrastructure.
• Ability to manage multiple projects simultaneously.
• Background in construction, commissioning, operations, troubleshooting, or maintenance of low-voltage power systems.
• Experience with electrical distribution design, hazard classification, single-line diagrams, breaker coordination, arc flash analysis, bid solicitation, contractor selection, construction management, permitting, and QA/QC.
• Engineering Intern (EI) or Professional Engineer (PE) certification in Power.
• Proficiency with AutoCAD or Bluebeam.
• Experience with electrical power system analysis software (preferably EasyPower).
• Familiarity with NFPA 70E or NESC.
• Experience purchasing electrical hardware and materials.