Title: Patient Coordinator 
Practice: Midwest Oral Maxillofacial & Implant Surgery
Locations: Chesterfield, Missouri
Hours: M, T & Th, F 7:30am -4pm. Half Day Wed 7:30am – 12pm.

This position is ideal for someone who enjoys variety and collaborating with multiple teams and providers. As a float team member, you’ll support multiple locations, with travel compensation provided (paid monthly). A tentative schedule will be shared one week in advance to support planning and visibility.

Position Purpose:

The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.

Essential Functions

Patient Interaction and Support:

• Greet and welcome patients upon arrival.
• Assist patients with check-in and check-out processes.
• Provide information on clinic policies, procedures, and services.
• Answer patient phone calls and address inquiries promptly and professionally.
• Schedule and confirm patient appointments, ensuring optimal appointment utilization.
• Monitor schedules for patient cancellations and follow-up with patients that need to reschedule.

Administrative Duties:

• Maintain and update patient records in the electronic health record (EHR) system.
• Coordinate referrals, diagnostic tests, and follow-up appointments.
• Verify patient insurance information and manage prior authorization processes.
• Handle billing and payment processes, including collection of co-pays and outstanding balances.
• Prepare and manage patient forms and documentation.
• Other duties as assigned by the practice administrator.

Communication and Coordination:

• Serve as a liaison between patients, healthcare providers, and other staff members.
• Communicate effectively with clinical staff to ensure patient needs are met.
• Facilitate communication regarding patient care plans and instructions.

Customer Service:

• Always maintain a high standard of customer service and professionalism.
• Address patient complaints and escalate issues to management when necessary.
• Strive to create a positive and supportive environment for patients and their families.

Compliance and Confidentiality:

• Adhere to all healthcare regulations and privacy laws, including HIPAA.
• Ensure patient confidentiality and security of sensitive information.
• Follow clinic policies and procedures to maintain compliance with healthcare standards.

Qualifications

Education:

• High school diploma or equivalency, required.

Experience:

• Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Knowledge of relevant regulations and compliance requirements in healthcare.

Performance Requirements:

• Strong organizational skills and the ability to manage multiple tasks concurrently.
• Excellent interpersonal and communication skills, with a patient-centered approach.
• Approachable, professional demeanor
• Detail-oriented and thorough in task execution.
• Ability to work well under pressure in a fast-paced environment.
• Team player with excellent collaboration skills.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Missouri, Nebraska, Kansas, Iowa 
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

Title: Surgical Assistant
Practice: Midwest Oral Maxillofacial & Implant Surgery
Location: 10012 Kennerly Rd. Suite 200, St. Louis, MO 63128
Hours: M, T & Th, F 7:30am -4:00pm. Half Day Wed 7:30am – 12:00pm

Position Purpose:

The surgical assistant is responsible for ensuring the compassionate, effective, and efficient delivery of high-quality clinical care for patients while practicing and providing safety in the work environment. The ideal candidate will assist oral surgeons during procedures, ensuring a smooth and efficient workflow in a fast-paced environment. This role requires a strong understanding of surgical procedures, excellent communication skills, and a commitment to providing high-quality patient care.

Essential Functions:

Patient Care & Experience

• Ensure all patients receive the highest quality of care and service.
• Communicate with patients in a friendly, professional manner, both in person and by phone.
• Maintain positive, professional relationships with patients, staff, and surgeons.
• Assist with postoperative care, including patient education and follow-up instructions.
• Monitor patient vital signs during surgical procedures and provide support as needed.

Clinical & Surgical Support

• Assist oral surgeons during surgical procedures.
• Prepare instruments, materials, and equipment required for surgical procedures.
• Support adherence to best practices, established protocols, and the highest patient safety standards.

Documentation & Compliance

• Accurately document patient encounters and surgical procedures.
• Ensure compliance with all company policies and regulatory standards.
• Maintain controlled substance safety protocols and documentation.

Office Operations & Safety

Support a clean, professional clinical environment, including:

• Clean and stocked operatories
• Maintained equipment and adequate supplies

Support monthly office safety and compliance checks, including:

• Crash carts
• Fire extinguishers
• Emergency preparedness attestations
• X-ray unit calibration
• Omni-cam calibration
• Controlled substance inventory and drug book accuracy
• Oxygen tank readiness
• Printing and maintaining controlled substance invoices

Team Collaboration & Professionalism

• Promote a collaborative work environment focused on teamwork, efficiency, and exceptional patient care.
• Attend and actively participate in team meetings.

Qualifications:

Education/Certification:

• High School Diploma or equivalent required (some college, preferred)
• Basic life support certification required. Employers will provide training if the candidate is not current.

Experience:

• Previous dental experience – Preferred not required
• Experience as an oral surgery assistant or dental assistant is preferred. (Will train the right candidate.)
• Basic life support certification – Employer will assist if not completed

Performance Requirements:

Skills/Abilities:

• Strong computer skills
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks, prioritize effectively
• Ability to work in a fast-paced environment
• Analytical and detail-oriented
• Able to work independently with exceptional initiative and sound judgment
• Positive attitude, change advocate, able to lead by example
• Strong Knowledge of oral surgery procedures
• Strong problem-solving and decision-making abilities
• Commitment to maintaining the highest standards of patient care and safety

Work environment/Conditions:

• Fast-paced dental office environment
• Overtime is sometimes required as needed to perform job functions
• Some travel as needed for training and to perform job functions
• Safety procedures required, including protection to minimize the risks from X-rays
• Potential long hours standing.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

Our SLED sales team works with a best-of-breed product that solves real problems for our customers. Sellers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. Whether you're looking to learn from the best or be the best, the Datadog sales team is dedicated to furthering personal development and team success.

We are searching for an experienced SLED Sales Executive that has a real passion for technology and can deliver on bold revenue targets. As we continue to enter into bigger markets, and formalize our support for the Public Sector enterprise segment, this division within Datadog will blaze the path for organizational growth. This is a lucrative opportunity to break into new State, Local, and Education accounts within a rich territory, as well work with accounts who are in a hybrid state and transitioning to the cloud. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Prospect into large State, Local, and Education organizations while running an efficient sales process
• Maintain, build and own specific relationship maps for your territory including existing relationships and aspirational contacts
• Develop a deep comprehension of customer's business
• Negotiate favorable pricing and business terms with large SLED enterprises by selling value and ROI
• Handle existing customer expectations while expanding reach and depth into assigned territory
• Demonstrate resourcefulness when faced with challenges that defy easy solution
• Have intuitive sense of necessary steps to close business and gain customer validation
• Identify robust set of value drivers behind all opportunities
• Ensure high forecasting accuracy and consistency

Who You Are: 

• Someone with 5+ years closing experience (mix of field selling within assigned SLED region)
• Someone with 2-3+ years of SLED/Gov sales experience
• Driven and have met/exceeded direct sales goals of 1M+ and operated with an average deal size of $100k+
• Able to demonstrate methodology to prospect and build pipeline on your own
• Experienced in working for an innovative tech company (SaaS, IT infrastructure or similar preferred)
• Experienced in selling into large SLED organizations with the ability to win new logos
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

About the Team  

The Virtual Preparatory Academy of Missouri at Atlanta is a K–11 tuition-free online public school serving students across the state. Our unique approach focuses on academic and personal growth through individualized learning plans, helping students feel safe, happy, and successful while utilizing advanced technology to master their studies.

We are seeking a highly qualified Virtual Special Education Teacher who is dedicated to providing a superior education for all students! ACCEL Schools uses a cutting-edge 21st-century curriculum, which can be accessed online and through a variety of traditional methods.   

The Virtual Special Education Teacher supports the educational and behavioral goals of all students with a focus on students with an Individualized Education Program. 

Please note – while this is an online school position and all instruction occurs virtually, travel and face to face attendance will be required several times per year to support in person state testing and student events. 

ELIGIBILITY: Open to residents of Missouri 

About the Opportunity 

• Assist with the implementation of the Individualized Education Plan (IEP) for each student served 
• Write IEPs in a timely manner 
• Participate in the Multi-Tiered System of Supports (MTSS) 
• Maintain all student records and files according to federal, state and local mandates 
• Complete all necessary paperwork within timelines to be compliant 
• Complete progress reports as required 
• Complete all components of all paperwork 
• Work 1:1, in small groups or in whole class sessions with students 
• Administer Transition Assessments 
• Write lessons plans to accommodate goals in the student’s IEP 
• Teach all subjects following the school’s course of study or as assigned 
• Schedule and participate in IEP and other meetings for students with disabilities 
• Prepare and administer all standardized tests, benchmark assessments and evaluation assessments as directed 
• Work with the teaching staff to improve standardized and proficiency testing results 
• Maintain confidentiality concerning all student information and any professional matters 
• Keep accurate records on each student such as grade books and progress reports, lesson plans, attendance records, and behavior/discipline records 
• Collaborate with parents, teachers, psychologists, parents, Administrator, and professionals outside of school 
• Work with Related Services to keep evaluations current, updated every three years 
• Provide resources for classroom teachers for areas of disability 
• Attend professional developments as assigned  

About You 

• Masters’ Degree preferred 
• Current State certification/licensure in appropriate area 
• Three years of teaching experience, at least 2 of which are in special education preferred 
• Strong content knowledge in one or more content areas 
• Familiarity with state proficiency testing state teaching standards 
• Understanding of and/or willingness to learn the MTSS process 
• Prior experience working with a diverse student body 
• Excellent written and verbal communication skills that reflect professionalism and tact at all times 
• Genuine care for children and a passion for teaching 
• Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications 
• Prior experience with software and databases used to maintain Individuals with Disabilities Education Act (IDEA) compliance including Power School Special Programs 
• Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members 
• Strong ability to gather, analyze, and interpret student data to make sound educational decisions 
• Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality 
• Ability to and willingness to work occasional evenings 
• Valid driver’s license and ability to perform occasional local and in-state travel 
• Ability to pass federal, state and local background checks 
• Knowledge of co-teaching models and the ability to co-teach 

About Us 

“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder 

ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. 

We offer the following benefits: 

Life benefits – time & peace of mind 

• Paid time off 
• Retirement contributions 
• Optional Basic Life and AD&D insurance 
• Voluntary life insurance (employee, spouse, child) 
• Discounted childcare at Early Learning Academies locations 

Health benefits – stay well & thrive 

• Medical, dental, and vision insurance 
• Employee Assistance Program 
• Voluntary short-term disability insurance 
• Voluntary long-term disability insurance 

Career benefits – keep growing 

• Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals 

EQUAL EMPLOYMENT OPPORTUNITY 

It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. 

 #LI-BL1

Title: Surgical Assistant
Practice: Midwest Oral Maxillofacial & Implant Surgery
Location: Arnold, MO
Hours: M, T & Th, F 7:30am -4:00pm. Half Day Wed 7:30am – 12:00pm

Position Purpose:

The surgical assistant is responsible for ensuring the compassionate, effective, and efficient delivery of high-quality clinical care for patients while practicing and providing safety in the work environment. The ideal candidate will assist oral surgeons during procedures, ensuring a smooth and efficient workflow in a fast-paced environment. This role requires a strong understanding of surgical procedures, excellent communication skills, and a commitment to providing high-quality patient care.

Essential Functions:

Patient Care & Experience

• Ensure all patients receive the highest quality of care and service.
• Communicate with patients in a friendly, professional manner, both in person and by phone.
• Maintain positive, professional relationships with patients, staff, and surgeons.
• Assist with postoperative care, including patient education and follow-up instructions.
• Monitor patient vital signs during surgical procedures and provide support as needed.

Clinical & Surgical Support

• Assist oral surgeons during surgical procedures.
• Prepare instruments, materials, and equipment required for surgical procedures.
• Support adherence to best practices, established protocols, and the highest patient safety standards.

Documentation & Compliance

• Accurately document patient encounters and surgical procedures.
• Ensure compliance with all company policies and regulatory standards.
• Maintain controlled substance safety protocols and documentation.

Office Operations & Safety

Support a clean, professional clinical environment, including:

• Clean and stocked operatories
• Maintained equipment and adequate supplies

Support monthly office safety and compliance checks, including:

• Crash carts
• Fire extinguishers
• Emergency preparedness attestations
• X-ray unit calibration
• Omni-cam calibration
• Controlled substance inventory and drug book accuracy
• Oxygen tank readiness
• Printing and maintaining controlled substance invoices

Team Collaboration & Professionalism

• Promote a collaborative work environment focused on teamwork, efficiency, and exceptional patient care.
• Attend and actively participate in team meetings.

Qualifications:

Education/Certification:

• High School Diploma or equivalent required (some college, preferred)
• Basic life support certification required. Employers will provide training if the candidate is not current.

Experience:

• Previous dental experience – Preferred not required
• Experience as an oral surgery assistant or dental assistant is preferred. (Will train the right candidate.)
• Basic life support certification – Employer will assist if not completed

Performance Requirements:

Skills/Abilities:

• Strong computer skills
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks, prioritize effectively
• Ability to work in a fast-paced environment
• Analytical and detail-oriented
• Able to work independently with exceptional initiative and sound judgment
• Positive attitude, change advocate, able to lead by example
• Strong Knowledge of oral surgery procedures
• Strong problem-solving and decision-making abilities
• Commitment to maintaining the highest standards of patient care and safety

Work environment/Conditions:

• Fast-paced dental office environment
• Overtime is sometimes required as needed to perform job functions
• Some travel as needed for training and to perform job functions
• Safety procedures required, including protection to minimize the risks from X-rays
• Potential long hours standing.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

National Teachers Associates (NTA Life), a subsidiary of Horace Mann, is hiring! Our company offers a protected territory and a favorable work/life balance. Horace Mann, a highly regarded insurance company founded in 1945, specializes in providing nationwide benefits to public sector employees. Through our partnerships with reputable associations, unions, and administrations, we offer exceptional opportunities for individuals seeking a lucrative sales profession with no cold-calling, prospecting, or lead buying challenges.

Horace Mann is looking for individuals who want to work with purpose. Being part of our organization means you can empower educators and others who serve the community to receive better benefits and financial stability. We are currently seeking a Territory Development Specialist to help us increase sales to existing and potential new clients within a specific territory. Your key responsibility will be helping us expand our customer base and establish our reputation within our niche markets.

Responsibilities

• Become a licensed life and health insurance agent
• Work alongside top agents in a supportive, results-driven environment
• Participate in hands-on training and mentorship programs to grow your skills and advance your career
• Set meetings with schools, fire stations, municipalities, and more to present products
• Submit sales reports and applications in a timely manner
• Perform other follow-up and administrative tasks as needed

Requirements

• Strong communication skills
• Self-motivated
• Highly interpersonal
• Outgoing
• Service-oriented

What we offer

• We deliver your leads – you drive the results
• You work during normal business hours, so no nights, weekends, or holidays
• All the training and support you need
• Experience the freedom to work independently, with no office requirements and no cap on your income
• Our team manages the admin — you focus on driving results and growing your career

Please use the following scheduling link to select a convenient time to discuss:

https://calendly.com/kendall-lading

#vizi#

#LI-KL1

Title: Patient Coordinator
Practice: Midwest Oral Maxillofacial & Implant Surgery
Location: Arnold, MO
Hours: M, T & Th, F 7:30am -4:00pm. Half Day Wed 7:30am – 12:00pm

Position Purpose:

The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.

Essential Functions

Patient Interaction and Support:

• Greet and welcome patients upon arrival.
• Assist patients with check-in and check-out processes.
• Provide information on clinic policies, procedures, and services.
• Answer patient phone calls and address inquiries promptly and professionally.
• Schedule and confirm patient appointments, ensuring optimal appointment utilization.
• Monitor schedules for patient cancellations and follow-up with patients that need to reschedule.

Administrative Duties:

• Maintain and update patient records in the electronic health record (EHR) system.
• Coordinate referrals, diagnostic tests, and follow-up appointments.
• Verify patient insurance information and manage prior authorization processes.
• Handle billing and payment processes, including collection of co-pays and outstanding balances.
• Prepare and manage patient forms and documentation.
• Other duties as assigned by the practice administrator.

Communication and Coordination:

• Serve as a liaison between patients, healthcare providers, and other staff members.
• Communicate effectively with clinical staff to ensure patient needs are met.
• Facilitate communication regarding patient care plans and instructions.

Customer Service:

• Always maintain a high standard of customer service and professionalism.
• Address patient complaints and escalate issues to management when necessary.
• Strive to create a positive and supportive environment for patients and their families.

Compliance and Confidentiality:

• Adhere to all healthcare regulations and privacy laws, including HIPAA.
• Ensure patient confidentiality and security of sensitive information.
• Follow clinic policies and procedures to maintain compliance with healthcare standards.

Qualifications

Education:

• High school diploma or equivalency, required.

Experience:

• Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Knowledge of relevant regulations and compliance requirements in healthcare.

Performance Requirements:

• Strong organizational skills and the ability to manage multiple tasks concurrently.
• Excellent interpersonal and communication skills, with a patient-centered approach.
• Approachable, professional demeanor
• Detail-oriented and thorough in task execution.
• Ability to work well under pressure in a fast-paced environment.
• Team player with excellent collaboration skills.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

This is an unpaid volunteer position

Reports To: Volunteer Coordinator

About Luminary Hospice:

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey.

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.

About the role:

The volunteer provides patient care and support services according to his/her experience and training and in compliance with organization policies.  

Job Responsibilities: 

1. Serves as an integral member of the interdisciplinary group amid various settings: home care; respite; inpatient, bereavement, and/or administrative; office duties.
2. Participates in general orientation.
3. Serves the patient and family/caregiver under the guidance of the Volunteer Coordinator and Case Manager or as a part of the administrative team.
4. Serves as substitute family/caregiver in the home performing activities that the volunteer has been prepared for and has agreed to perform.  The volunteer may do homemaker chores, run errands, and provide respite care as well.
5. Documents as educated and instructed maintaining confidentiality.
6. Meets all health requirements set by Luminary Hospice.
7. Provides availability regularly and/or keeping with the patient and family/caregiver needs.
8. Participates in volunteer support groups and/or educational in-services.
9. Maintains open communication and reports regularly to the Volunteer Coordinator.
10. Assignment of other duties (as needed) directed by the Volunteer Coordinator.
11. Participates in quality assessment performance improvement teams and activities.
12. Participates in interdisciplinary group meetings, as appropriate.  

Job Qualifications: 

1. Mature individual, supportive of the hospice concept, comfortable with his/her spirituality, and willing to serve others in a volunteer capacity.
2. Surviving family members: must meet a year's waiting period after the patient’s death to participate in direct patient care or public relations activities.
3. Successful completion of the hospice’s volunteer training and orientation program.
4. Previous volunteer experience may be helpful.
5. Ability to work within an interdisciplinary group.
6. If making home visits, must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order. 

 Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds.

Equal Employment Opportunity:

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications.

Compensation and Benefits:

This role is not eligible for benefits.

Reports To: Director of Clinical Services

About Luminary Hospice:

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. 

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.  

About the role:  

The PRN Masters of Social Worker contracted or employed through the organization is responsible for the implementation of standards of care for medical social work services and for adherence to all conditions in the Service or Employment Agreement.  

Job Responsibilities: 

1. Assesses the psychosocial status of patients and families/caregivers related to the patient's terminal illness and environment and communicates findings to the registered nurse and other members of the interdisciplinary group.  Provides an assessment in the patient's identified residence and assistance when this is not safe, and another plan is required. 
2. Carries out social evaluations, including family dynamics, caregiver abilities, communication patterns, high risks for suicide, neglect, or abuse, and plans intervention based on evaluation findings.  Counsels patient and family/caregivers as needed in relationship to stress, and other identified coping difficulties. Provides crisis intervention when necessary. 
3. Assesses for, and educates interdisciplinary groups, on any special needs related to the culture of the patient and family. Includes communication, role of family, space, and any special traditions or taboos. 
4. Maintains clinical records on all patients referred to social work. 
5. Educates patients and families on, and assists in, the preparation of advanced directives. 
6. Provides information and referral services for organization patients and families/caregivers regarding practical and environmental needs. 
7. Provides information to patients and families/caregivers and community agencies. 
8. Serves as liaison between patients and families/caregivers and community agencies. 
9. Maintains collaborative relationships with organization personnel to support patient care. 
10. Maintains and develops contracts with public and private agencies as resources for patients and personnel. 
11. Participates in the development of the individualized plan of care, involving the patient and family, and attends regularly scheduled interdisciplinary group meetings, assisting the team in recognizing the effects of the psychosocial stresses on the symptoms of the terminal illness. 
12. Assists physician and other team members in understanding significant social and emotional factors related to health problems and death/dying issues. 
13. Actively participates in quality assessment performance improvement teams and activities. 
14. Assists family and patient in planning for funeral arrangements, and financial, legal, and health care decision responsibilities.
15. Other duties as delegated by the Clinical Supervisor.  

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job.  The incumbents may be requested to perform job-related tasks other than those stated in this description.  

Job Qualifications: 

1. A graduate of a master’s program in social work (MSW) accredited by the Council on Social Work Education  

OR  

1. A graduate of a bachelor’s program in social work accredited by the Council on Social Work Education.  Meets personnel qualifications stated in §418.114(b)(3). 
2. Minimum of one (1) years of experience in health care, hospice experience preferred. Understands hospice philosophy, and issues of death/dying. 
3. Experience in hospice care preferred. 
4. Demonstrates good verbal and written communication, and organization skills. 
5. Possesses and maintains current CPR Certification. 
6. Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order.  
7. Flexible availability during daytime hours.

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity: 

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. 

Compensation and Benefits: 

PRN is not eligible for benefits.

#LI-DP1

POSITION TITLE: Manager, Talent Solutions

LOCATION: Chicago, Cincinnati, Columbus, Detroit, Indianapolis, St Louis, Greater Boston, Bronx, Newark NJ, Philadelphia, Pittsburgh, Atlanta, Baltimore, Charlotte, NCR, Orlando, Dallas, Denver, Phoenix, Houston, Los Angeles, Seattle. 

REPORTS TO: Managing Director

WHO WE ARE LOOKING FOR:

Per Scholas seeks a Manager, Talent Solutions to cultivate a pipeline of employers that can hire multiple Per Scholas graduates for IT jobs.  The role is a unique opportunity to raise awareness about Per Scholas in the business and employer community and build sustainable talent pipelines between employers and our graduates.  

The successful candidate will have strong marketing, sales, and business development experience, preferably in technology, talent acquisition, and human resources. Success in this role will be measured by achieving 100+ employment opportunities annually and meeting the team’s monthly and yearly talent placement goals.

WHAT YOU’LL DO :

• Develop a new enterprise-level employer business development strategy with internal and external stakeholders. This will include sector and occupational analysis and informational interviews with existing employer partners and Per Scholas colleagues.
• Cross-sell other options for engagement with Per Scholas, including customized training opportunities and training and development services
• Analyze new trends and opportunities within the industry that will help you develop and maintain a strong understanding of the market and our competitors.
• Implement a local, enterprise-level strategy to sustainably secure 5-10 employer accounts who will commit to 7 or more hires annually across multiple business lines, focusing on job placements in IT support, software engineering,  cybersecurity, and entry-level cloud roles. This will include an entire sales cycle from networking and prospecting through initial stage relationship management to successfully landing and fulfilling a volume job order, with high employer satisfaction.
• Build professional, working, and consultative relationships with clients within Metro Atlanta by developing a nuanced understanding of the industry's unique client/business needs.
• Work closely with the Director of Talent Solutions, career coach, and instructors to ensure students are matched to appropriate job opportunities.
• Manage accounts to provide the highest level of customer satisfaction
• Maintain real-time records in CRM (Salesforce.com) and active communication with clients
• Additional tasks and projects assigned by your direct manager. 

WHAT YOU’LL BRING TO US:

Professional Qualifications

• A bachelor’s degree (or equivalent relevant experience) and at least two years of Talent Acquisition, Sales, Human Resources, or Business Development experience, with a proven track record of closing multiple deals leading to repeat clients or an equivalent combination of education and experience.
• Experience presenting to senior executives (C-Level), operational managers as well as technical and non-technical staff
• Success in leading and executing the sales process with expert sales, organizational, business, and professional skills
• Consultative selling and relationship management skills to drive results with clients
• Expert business knowledge to understand the business needs that drive clients to hire Per Scholas graduates
• A deep understanding of the IT industry’s talent/workforce needs, current staffing, and future growth trends, as well as connections within the employer landscape in the Atlanta area
• Demonstrated creativity in the development of solutions to diverse customer needs, including requirements documents, statements of work, and contracts
• Track record of excellent relationships with partners and executives

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with excellent written, presentation, and public speaking skills.
• You are highly organized and detail-oriented, able to manage multiple tasks and projects with consistent follow-through. 
• You are self-directed, analytical, and comfortable making decisions to adapt strategies and processes based on current conditions.
• You are tech-savvy and enjoy keeping current on trends
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

For this role specifically, we are targeting a salary of 55,000 with a range between $50,000 and $60,000. The salary difference is typically determined by several factors, including geography in which the selected candidate resides and alignment with qualifications and experience.