The role

We are looking for a Senior Hardware Support Engineer to own production hardware reliability across large-scale, mission-critical data center environments. This role operates at the intersection of hardware engineering, operations, and vendors, ensuring fleet stability, rapid root cause identification, and continuous improvement of server and platform reliability.

You will act as a senior escalation point for complex hardware and firmware issues affecting production systems, driving investigations from symptom to root cause and coordinating resolution across engineering, vendors, and on-site teams. The role requires strong analytical thinking, structured problem-solving methodology, and deep hardware expertise in high-density, performance-critical infrastructure environments.

Your responsibilities will include

• Leading root cause analysis for complex hardware and firmware failures across production fleets

• Aggregating recurring problems and error patterns to identify systemic reliability issues

• Acting as the senior escalation point for hardware-related incidents impacting availability or performance

• Coordinating with vendors to drive timely diagnostics, RMAs, firmware fixes, and corrective actions

• Partnering with internal engineering teams to validate fixes and prevent recurrence

• Performing hardware and firmware validation before fleet-wide rollout

• Driving structured incident investigations using established IT problem management methodologies

• Supporting on-site teams with technical coordination during critical hardware events

• Improving hardware observability, failure tracking, and reporting processes

• Contributing to long-term hardware reliability strategy and fleet-wide stability improvements

What we expect you to have

• Strong hands-on expertise with server hardware in data center or large-scale production environments

• Proven experience performing root cause analysis of hardware and firmware failures

• Deep understanding of server components (CPU, memory, storage, networking, power, BMC) and failure modes

• Experience working directly with hardware vendors and engineering teams to resolve production issues

• Structured problem-solving skills using formal IT or incident management methodologies

• Strong analytical capabilities and ability to interpret logs, telemetry, and error patterns

• Experience coordinating technical activities with on-site operations teams

• Ability to manage multiple concurrent investigations with production impact

• Clear written and verbal communication skills in cross-functional environments

It will be an added bonus if you have

• Experience in GPU-dense, AI, or high-performance computing environments

• Exposure to firmware lifecycle management and large-scale rollout validation

• Familiarity with Linux-based production systems and infrastructure tooling

• Experience improving fleet-wide hardware reliability metrics at scale

Working conditions

• Participation in incident escalations for production-impacting events

Key employee benefits

• Comprehensive medical, dental, and vision coverage

• 401(k) plan with company contribution

• Flexible paid time off

• Paid parental leave

• Professional development support

Compensation

$125,000 – $180,000 per year plus annual performance-based bonus.

The role

Nebius operates large-scale, GPU-dense AI infrastructure across mission-critical data center environments. As a Senior Delivery Deployment Engineer, you will own the end-to-end delivery, deployment, and production readiness of next-generation GPU platforms inside our data centers. This role sits at the intersection of hardware, Linux systems, and operational execution. You will lead on-site rack bring-up, validate NVIDIA-based AI systems, coordinate repairs, and ensure GB-series infrastructure moves from installation to fully operational production environments with precision and reliability. You will collaborate closely with hardware engineering, networking, and infrastructure teams to deploy and stabilize H200 and B200-based GPU systems at scale.

Your responsibilities will include:

• Lead end-to-end deployment of GB-series racks within data center environments
• Oversee installation, bring-up, validation, and production readiness of NVIDIA H200 and B200-based servers
• Troubleshoot complex hardware, firmware, Linux OS, and networking issues
• Execute structured testing and validation procedures during deployment
• Develop and maintain basic Linux-based hardware health-check and diagnostic scripts
• Coordinate on-site hardware repairs, part replacements, and vendor escalations
• Drive root cause analysis and ensure corrective actions are implemented
• Manage and prioritize deployment timelines across multiple concurrent rollouts
• Provide technical leadership and guidance to on-site engineers and technicians
• Partner with networking and infrastructure teams to ensure seamless integration
• Document deployment processes, validation standards, and operational runbooks

What we expect you to have:

• Strong hands-on experience deploying and operating data center infrastructure
• Deep familiarity with GPU-dense systems, ideally NVIDIA H-series platforms
• Experience working with high-density rack deployments (GB-series or similar)
• Solid Linux experience, including troubleshooting and scripting
• Ability to diagnose issues across hardware, OS, firmware, and network layers
• Experience coordinating field repairs and working directly with hardware vendors
• Proven experience leading technical teams or overseeing field operations
• High ownership mindset and ability to operate in production-critical environments
• Clear communication skills and ability to collaborate across distributed teams

It will be an added bonus if you have:

• Experience deploying AI or HPC clusters at scale
• Familiarity with automated provisioning or infrastructure lifecycle systems
• Background in hardware qualification, burn-in testing, or factory validation
• Experience supporting rapid infrastructure expansion
• Exposure to ARM-based or heterogeneous compute environments

Working conditions:

• Collaboration with globally distributed engineering and operations teams

Key employee benefits:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families
• 401(k) plan: up to 4% company match with immediate vesting
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers
• Remote work reimbursement: up to $85/month for mobile and internet
• Disability & life insurance: company-paid short-term, long-term, and life insurance coverage

Compensation

• We offer competitive salaries, ranging from $125k- $180k base + quarterly performance bonuses.

Join Nebius today and help build the software that powers the next generation ofAI infrastructure.

Summary: 

Locations: United States
Duration: 2-3 months
Start date: June 2026 
Compensation: Paid
Eligibility: Current college/university student (Computer Science or related field), Recent Graduate or Early Career specialist
Work authorization: Permitted to work in the job’s location

Role description 

As an IT Datacenter Technician Intern, you will learn to play a vital role in maintaining and optimizing IT infrastructure within our data centers. This includes working hands-on with modern GPU cloud cluster technologies. Your responsibilities will involve learning how to support data center IT infrastructure, troubleshoot and resolve hardware issues, perform physical hardware repairs, and ensure the smooth operation of critical systems.

This is a shift-based role and provides an opportunity to become a full-time Nebius L1 IT Technician.

Skills you will learn: 

• Diagnosing and resolving issues related to IT hardware, while ensuring continuous support of the data center’s IT infrastructure.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Installing, upgrading, and dismantling hardware based on operational requests and requirements.
• Managing and maintaining the connectivity of fiber optic cables and patch cords.
• Planning, executing, and monitoring regular IT tasks to maintain and improve infrastructure operations.
• Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting, and maintenance.
• Collaborating cross-functionally with other teams.

We expect you to have: 

• Enrollment in or recent graduation from an accredited college, university, or technical school with a focus on Information Technology, Computer Science, Engineering, or a related field.
• Be at least 18 years old by the internship start date.
• Be eligible to work in the country where the position is located, without requiring sponsorship.
• A demonstrated strong interest and foundational knowledge in IT data center operations, networking, hardware, and software.
• The ability to comply with all safety, security, and confidentiality policies of the IT data center.
• Availability to commit to the full internship duration (minimum of 8 weeks, full-time).

What we offer:

• Competitive salary and comprehensive benefits package.
• Mentorship from experienced infrastructure professionals.
• Hands-on experience with real workloads and systems.
• A dynamic and collaborative work environment that values initiative and innovation.
• Opportunity to be considered for a full-time role after the Early Talent Program.

• Health insurance: 100% company-paid medical, dental and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

The role 

As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.

You’re welcome to work at our data center in Kansas City. 

Your responsibilities will include: 

• Monitor and support the IT infrastructure to ensure optimal performance and uptime.
• Diagnose and resolve issues related to server and network hardware within the data center.
• Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
• Manage and maintain fiber optic and patch cable connectivity.
• Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
• Collaborate with internal teams to resolve technical and operational issues.
• Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.

We expect you to have: 

• Solid understanding of server and networking equipment.
• Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
• Proven ability to diagnose and resolve hardware-related issues.
• A proactive, responsible, and results-driven work attitude.

It will be an added bonus if you have:  

• Basic knowledge of the Linux operating system and familiarity with command-line tools

Compensation
We offer competitive hourly rates, ranging from $26.00 – $38.00 per hour based on your experience.

New data center development:

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.

The role

We are looking for Warehouse Logistics Specialist to support warehouse and logistics operations for data center hardware. This role focuses on execution of inbound and outbound shipments, maintaining inventory accuracy, and ensuring timely equipment provisioning for data center operations.The position requires strong attention to detail, hands-on work with IT equipment, and adherence to established processes and standards.

Your responsibilities will include: 

1. Warehouse & Shipment Operations

• Process inbound and outbound shipments in accordance with established procedures.
• Verify shipment contents against documentation upon receipt and dispatch.
• Ensure proper handling, labeling, and packaging of equipment.
• Coordinate with warehouse providers and internal teams on shipment execution.

2. Inventory & Asset Management

• Participate in cyclical and annual inventory checks.
• Maintain accurate records in inventory systems (ERP/WMS).
• Create inventory items for all received equipment.
• Assist in identifying and reporting inventory discrepancies.

3. Equipment Handling & Testing

• Perform testing of server drives and memory modules according to standard procedures.
• Ensure equipment readiness before provisioning to data center engineers.
• Maintain proper documentation of tested and deployed equipment.

4. Operational Support

• Provide required equipment to data center operation engineers in a timely manner.
• Support daily warehouse activities and logistics workflows.
• Follow SOPs and contribute to process improvement suggestions.

We expect you to have:

• 2+ years of experience in warehouse logistics or a related field.
• Basic understanding of IT equipment (servers, networking hardware, components).
• Familiarity with inventory management processes and systems (ERP/WMS).
• Strong attention to detail and organizational skills.
• Ability to follow procedures and work in a structured environment.
• Willingness to travel for business needs.

Key Employee Benefits:

• Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) Plan: Up to 4% company match with immediate vesting.
• Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer a competitive rate from $30/hr - 44/hr, based on your experience.

Join Nebius Today!

The Team 

You will join a fast-growing Neocloud infrastructure organization operating at the intersection of AI, high-performance computing (HPC), and hyperscale cloud services. Our data centers host large-scale GPU clusters purpose-built for AI training, inference, and accelerated workloads. 

As global data center operations expand, this role offers significant career progression, direct involvement in new data center builds and expansions, and exposure to industry-leading GPU platforms. Your work will have a measurable impact on platform reliability, customer SLAs, and operational efficiency, while collaborating closely with experts in AI infrastructure design, cloud operations, and data center engineering. 

This is a highly collaborative, innovation-driven environment where best practices are continuously refined to exceed industry standards in design, deployment, and operations. 

As an IT Manager, you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure.

Your role involves leading a team that works directly with cutting-edge technologies, including the advanced GPU cloud clusters. You’ll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly.

You’re also welcome to work on-site at our colocation facility in Kansas City Metropolitan Area

Your responsibilities will include: 

• Manage IT support team to achieve KPI in IT infrastructure support and project planning.

• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.

• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.

• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.

• Manage IT support that includes diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.

• Manage Project tasks that include installation, upgrading and dismantling of hardware based on operational requests and requirements.

• Manage additional processes around asset management, Return Merchandise Authorizations (RMAs).

We expect you to have:

• 5+ years of team management, hands-on experience in diagnosing and resolving server hardware issues.

• A solid understanding of data center operations, as well as server and network equipment principles.

• Practical experience in project planning and management.

• Knowledge of the ITIL methodology, the operational activities of the technical support service (ITSM).

• Basic proficiency in the Linux operating system and familiarity with command-line tools.

• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.

• Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.

• A proactive, responsible and goal-oriented approach to work.

It will be an added bonus if you have:

• ITIL and/or PMI certification.

• Driving License (Category B)

Compensation:

• $146,880 – $220,320 + Bonus USD per year, depending on experience and qualifications (Annual Bonus Eligible)

Pay: Starting at $23.92/hr  

Shift 1130Am-8pm- Monday to Friday with OT as needed

Overtime as needed AND Occasional Saturdays when production is running.
 

As a standing Forklift Operator, you are an essential team member responsible for operating power equipment to move, locate, relocate, stack, load, unload, pick, and count merchandise while holding accountability for the safe and efficient operation of the vehicle.

Why would you want this job?

• Growth Opportunities (Career Progression)
  1. We believe in developing people and careers. Our approach? Enhancing personal and professional lives with our commitment to growth through encouragement, acknowledgement and a focus on promoting from within.
• Incredible benefits + attainable bonuses. Air conditioned & safe working environment.
• Our Health & Wellness platform continues to grow.

What will you get to do?

• Operating power equipment to move, locate, relocate, stack, load, unload, pick, and count merchandise.
• Work on a standing forklift operator and be responsible for the safe and efficient operation of the vehicle.
• Unloading/loading trucks using dock stocker & pallet jacks.
• Shipping & receiving ingredients and finished goods.
• Stocking racks, push back racks and shuttle racks up to 25 feet high using dock stockers and reach trucks.
• Stocking & clearing the production lines
• Using RF guns to correctly complete inventory moves – one at a time.

Experience that will help you succeed

• Standing forklift experience
• Manufacturing/warehouse experience
• Food/beverage experience a bonus

What it’s like at Nature’s Bakery

• Safety. Safety is a top priority for us. We provide protective gear and training to ensure a safe work environment. 
• Surroundings. You’ll work around moving machines – mixers, conveyor belts, and forklifts.
• Activity. Some activities may require standing in one place for long periods, lifting up to 40 lbs, walking around, or climbing stairs.
• Temperature. We are climate controlled. When the weather outside is undesirable, the temperature inside our facility is controlled, so you stay safe and comfortable.
• Dress code. Relaxed, with a few rules to follow for safety. Comfortable, closed-toe shoes are required.
• Career growth. Most of our current Operations managers, supervisors and leads have risen through the ranks and been promoted from within. 

The Good Stuff – Benefits
Our team members' physical and mental health is important to a thriving workplace. That’s why we offer the following benefits to full-time employees:

• 401(k) plan with a company match that vest on day 1 of eligibility
• Paid vacation (40 hours)
• Paid time off (40 hours)
• Holiday pay (11 days)
• Paid short-term disability
• Paid life insurance
• Banfield Pet Insurance Discounts
• Wellness Benefits and Discounts
• Employee Assistance Program 

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first 

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

Overview:
Nerdy is looking for an IT Operations Specialist to join our team, based in St. Louis, Missouri! The IT Operations Specialist will work out of our corporate office in St. Louis, Missouri, and will own and enhance core IT & Security operational domains, including user and device lifecycle management, SaaS administration, and end-user support. This role blends hands-on technical execution with process ownership, cross-functional collaboration, and automation-driven improvements to ensure scalable, secure, and efficient operations.

About Nerdy:

At Nerdy (NYSE: NRDY) -  the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win.

Fortune favors the bold. Join us.

How we compete:

• AI-Native at every level
  From the CEO to day-one hires, everyone builds and ships with generative AI. If you’re not wielding AI, you’re not done.

• Entrepreneurial velocity
  Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die.

• Free-market rigor
  Ideas rise or fall on merit and results - no committees, no politics, no cap on upside.

• Full-stack ownership
  You design, build, and run what you ship; accountability is a feature, not a bug.

• Reward for contribution
  Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded.

• Relentless exploration
  Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way.

• Is Apolitical
  You stay focused on mission-aligned outcomes, not distractions or unrelated causes.

If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com.

Nerdy’s shareholder letters below explain our latest products and strategy:

• Q4-2025 Shareholder Letter
• Q3-2025 Shareholder Letter
• Q2-2025 Shareholder Letter

Qualifications:

• 4+ years in IT operations or systems administration
• Experience administering SaaS and device management tools (e.g., Google Workspace, Okta, Mosyle)
• Strong macOS knowledge and Bash/Python scripting skills
• Familiar with endpoint compliance and security best practices
• Data-driven with experience tracking SLAs and operational metrics
• Strong communicator and mentor for junior team members
• Experience using AI-native productivity and automation tools

Responsibilities:

• Own user/device lifecycle, SaaS admin, and support operations
• Lead onboarding, offboarding, and role-change processes with HR and partners
• Improve cross-functional workflows and document handoffs
• Mentor junior staff and handle high-impact escalations
• Track SLAs, backlog, CSAT; run root-cause analyses
• Prototype and implement automation-first improvements
• Administer core SaaS tools with security and audit focus
• Translate engineering rollouts into operational runbooks
• Maintain macOS endpoint compliance, MDM, and patching
• Contribute to incident response as needed

Unleash Your Potential at Nerdy:

At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative:

• Competitive Compensation & Advancement: Market-leading compensation paired with clear promotion pathways.
• Retirement Made Simple: 401(k) plan with company match and immediate vesting. 
• Flexible Time Off: Recharge on your terms, ensuring maximum productivity.
• Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services.
• Supercharge with AI: Leverage cutting-edge AI tools to accelerate your workflow.
• You’re Covered: Medical, dental, vision, life, STD & LTD plans plus strong maternity, paternity, and adoption leaves - numerous options for you and your family.

The Bottom Line:

If you're driven by impact, energized by ownership, and excited to help shape what’s next, you’ll thrive here. We move fast, think big, and reward those who deliver. This isn’t a traditional corporate environment - it’s a place to do the most meaningful work of your career.