The Team 

You will join a fast-growing Neocloud infrastructure organization operating at the intersection of AI, high-performance computing (HPC), and hyperscale cloud services. Our data centers host large-scale GPU clusters purpose-built for AI training, inference, and accelerated workloads. 

As global data center operations expand, this role offers significant career progression, direct involvement in new data center builds and expansions, and exposure to industry-leading GPU platforms. Your work will have a measurable impact on platform reliability, customer SLAs, and operational efficiency, while collaborating closely with experts in AI infrastructure design, cloud operations, and data center engineering. 

This is a highly collaborative, innovation-driven environment where best practices are continuously refined to exceed industry standards in design, deployment, and operations. 

As an Data Center IT Manager, you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure.

Your role involves leading a team that works directly with cutting-edge technologies, including the advanced GPU cloud clusters. You’ll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly.

You will be required to work onsite in our colocation in Minnesota. 

Your responsibilities will include: 

• Manage IT support team to achieve KPI in IT infrastructure support and project planning.

• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.

• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.

• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.

• Manage IT support that includes diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.

• Manage Project tasks that include installation, upgrading and dismantling of hardware based on operational requests and requirements.

• Manage additional processes around asset management, Return Merchandise Authorizations (RMAs).

We expect you to have:

• 5+ years of team management, hands-on experience in diagnosing and resolving server hardware issues.

• A solid understanding of data center operations, as well as server and network equipment principles.

• Practical experience in project planning and management.

• Knowledge of the ITIL methodology, the operational activities of the technical support service (ITSM).

• Basic proficiency in the Linux operating system and familiarity with command-line tools.

• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.

• Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.

• A proactive, responsible and goal-oriented approach to work.

It will be an added bonus if you have:

• ITIL and/or PMI certification.

Compensation:

• $146,880 – $220,320 + Bonus USD per year, depending on experience and qualifications (Annual Bonus Eligible)

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Vice President, Cultural & Creative Media Innovation is a senior individual contributor who serves as the agency's foremost authority on culture, audience behavior, and media innovation. This role exists primarily to fuel new business growth (approximately 80% of responsibilities) by translating real-time cultural intelligence and audience research into bold, media-first ideas that win pitches and open doors. A smaller but meaningful portion of the role (approximately 20%) supports high-profile existing client engagements at critical moments. Reporting directly to agency leadership, this position operates with a high degree of autonomy and is expected to move quickly — identifying a culturally relevant moment one day and having a client-ready concept the following day.

Essential Duties and Responsibilities (Other duties may be assigned)

• Cultural Intelligence & Real-Time Trend Monitoring. Monitor culture, media, social platforms, sports, entertainment, and current events on a continuous basis to identify timely, relevant moments that can be activated on behalf of clients or new business prospects. Operate with a quick-turn mentality — when a cultural moment emerges (e.g., an athlete's viral on-air comment, a breakout meme, an unexpected brand opportunity), rapidly assess its relevance and develop an actionable idea before the moment passes. Attend major cultural events, industry conferences (including South X Southwest and similar), and media and entertainment activations annually to stay on the leading edge of emerging trends, platforms, and consumer behaviors.
• Audience Research & Insight Development. Conduct and synthesize primary and secondary research to build nuanced audience portraits — going beyond demographics to map media habits, cultural touchpoints, platform behavior, and moments of peak receptivity. Identify non-obvious audience insights that form the strategic backbone of new business pitches and client recommendations. Develop reusable research frameworks and proprietary points of view that sharpen the agency's strategic differentiation.
• Media Innovation Ideation. Translate audience intelligence and cultural insight into big, executional media ideas — concepts that are surprising, channel-native, and grounded in research. Develop ideas that leverage non-traditional media opportunities: talent and cultural figure integrations, IP and brand partnerships, experiential media, platform-specific formats, and tentpole cultural moments. Ensure that media channel recommendations and creative concepts are directly informed by data — articulating a clear logical bridge from insight to idea.
• New Business Pitch Leadership. Serve as a primary strategic voice in new business pitches, owning the cultural, audience, and innovation narrative within agency presentations. Write compelling briefs and strategic frameworks that elevate work from executional planning to idea-driven platforms — giving creative and media teams a clear, inspiring foundation to build from. Collaborate with agency leadership and cross-functional pitch teams to shape a compelling, differentiated strategic story from brief to final presentation. Identify prospective client opportunities and develop proactive, speculative concepts that demonstrate the agency's cultural and media capabilities. Serve as a skilled cross-collaborator across agency partners within the Meet The People family — proactively engaging sister agencies and practice areas to inform and elevate holistic campaign strategies, including creative, brand positioning, experiential, and any other element of a fully integrated advertising campaign.
• High-Profile Client Engagement. Partner with account and integrated media teams to bring senior strategic perspective to select existing client relationships at pivotal moments — annual planning, competitive reviews, campaign launches, and upsell opportunities. Develop tailored cultural intelligence and audience insight reports for high-value clients seeking to deepen their connection to a specific audience or cultural moment.
• Agency Thought Leadership & Strategic Positioning. Build and represent the agency's cultural and strategic point of view externally — through speaking engagements, published content, conference presence, and industry networking. Introduce new thinking around emerging platforms, creators, content formats, and data signals — challenging briefs and pushing teams toward more differentiated, idea-led solutions. Contribute to the agency's positioning as a culturally-intelligent, insight-driven media partner capable of moving at the speed of culture.
  
  

What Success Looks Like

• New business presentations are distinctive, insight-driven, and idea-led — with a clear through-line from audience truth to media concept.
• Internal teams and agency partners consistently seek this role out as a strategic thought partner, not just a resource.
• Clients recognize and value the agency's cultural intelligence as a differentiator in the relationship.
• Cultural moments are identified and converted into actionable client concepts quickly — before the window closes.
• Campaigns and concepts originating from this role resonate in culture and contribute to measurable business impact.

Supervisory Responsibilities - 

• No supervisory responsibilities. This is a senior individual contributor role.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 10–15+ years of progressive experience in media strategy, brand strategy, cultural strategy, communications planning, or a closely related discipline — ideally within an agency environment. 
• Demonstrated experience contributing to or leading new business pitches with a measurable record of success. 
• Experience working across integrated media channels including digital video, paid social, out-of-home, and emerging platforms.
• Skills & Technical Proficiency: Deep proficiency with audience research and cultural intelligence tools such as MRI-Simmons, GWI, Sparktoro, Mintel, or equivalent social listening and data platforms. 
• Strong working knowledge of the media landscape — paid, earned, and owned — and how channels work together to reach specific audiences. 
• Proficiency in presentation software (PowerPoint, Google Slides, Keynote) with the ability to build and deliver compelling, visually engaging presentations. 
• Familiarity with social media platforms and their cultural dynamics across audiences and demographics.
• Traits: Executive presence with the ability to represent the agency's cultural and strategic POV at the highest levels; identifies patterns and insights that others overlook, and thinks in ideas and narratives rather than tactics and formats; instinctive cultural fluency with a proven ability to move at the speed of relevance; quick-turn agility balanced with strategic rigor; fluent in both data and creativity — able to challenge and elevate a brief rather than simply respond to it; natural connector and cross-collaborator who builds trust across creative, media, and leadership teams; highly articulate with the ability to command a room and make complex ideas feel simple and exciting; comfortable with ambiguity and energized by building in fast-moving environments; willing and able to travel for conferences, client engagements, and cultural events.

Licenses/Certifications:

• Web analytics platform training and certification required within six months; renewed annually.
• Scrum Essentials and Agile Essentials on-demand courses required within six months.

Education

• Bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, communications, or a related field preferred; or an equivalent combination of education and experience. 

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Integrated Media Specialist is responsible for developing, validating, and executing integrated media strategies and measurement frameworks that align with client business objectives. Working under the guidance of their direct manager and in collaboration with cross-functional teams, this role ensures media strategies are translated into effective tactical plans (fully integrated media plans) and executed successfully across traditional, digital, and emerging channels. All recommendations, whether documented or implemented, must be well-justified with clear reasoning and supported by data and insights.

Once provided with project parameters, objectives, and budgets, the Integrated Media Manager will work independently, as well as part of a cross functional team, to develop comprehensive recommendations and articulate their rationale. The full media plan will be executed efficiently, and client investments deliver measurable results.

In addition to strategic planning responsibilities, this role provides guidance and oversight during activation to ensure media plans are implemented accurately, optimized effectively, and aligned with the intended strategy.

Additionally, this role focuses on driving business improvement by effectively meeting individual and departmental objectives within specified timelines.

Essential Duties and Responsibilities (Other duties may be assigned)

Integrated Media Planning and Strategy Development:

• Develop integrated media plans across traditional (TV, radio, print, OOH) and digital (social media, programmatic, paid search, etc.) channels.
• Align media strategies with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Collaborate with Activation Specialist teams (Spot/traditional, Performance and vendor teams) to create cohesive and effective tactical plans that align with the integrated strategy and channel mix.
• Manage and provide input on media briefs to ensure strategies and integrated plans align with the client’s core business goals and are structured to effectively achieve objectives.
• Develop strategic frameworks that guide campaign flighting, channel roles, and investment prioritization.

Vendor & Campaign Management:

• Support the development of RFPs, vendor evaluations, and proposal reviews to ensure media opportunities align with campaign objectives and performance goals.
• Provide strategic input into vendor negotiations, added value opportunities, and partner selection to maximize media investment.
• Ensure media activation aligns with defined measurement strategies, KPIs, and optimization frameworks.
• Collaborate with Activation Specialty and vendor teams to monitor campaign launches, pacing, and delivery to ensure accurate implementation of the approved plan.
• Identify optimization opportunities during campaign execution and work with Activation specialty teams to adjust tactics as needed to improve performance.
• Maintain awareness of vendor capabilities, platform innovations, and emerging opportunities that can enhance campaign performance.

Research and Insights:

• Conduct research and analysis for assigned clients, including audience insights, competitive landscape, consumer journey, market trends, and industry/category knowledge. Ensure the development of clear, actionable insights to inform and enhance the Integrated Media plan.
• Understand the agency's research tools and know how to leverage them to create strategic media plans.
• Develop points of view (POVs) and maintain a clear understanding of the evolving media landscape, emerging technologies, and other critical factors shaping the industry.

Measurement and Reporting:

• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Create learning agendas within the measurement plan to guide insights and optimization efforts, ensuring clear hypotheses, methodologies, and timelines are established.
• The Integrated Planner will oversee and take ownership of final reporting outputs. By collaborating with activation and account teams, this role will ensure reports are maintained and insights are developed effectively

Client Relationship:

• Establish and maintain goodwill and strong working relationships with the client, including regular calls, visits and check-ins to ensure the agency is meeting their needs.
• Understand plans to the degree necessary to answer most questions. Work with teams across the agency to ensure timely signoff and feedback from client.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research
• 1-2 years of experience in media planning, preferably with exposure to both traditional and digital channels. Publisher/vendor, or communications discipline (digital, content) may apply.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

Essential Duties and Responsibilities (Other duties may be assigned)

Statements of Work 

• Develop and manage statements of work that meet client needs, outlines the agency’s services and compensation, and minimizes the agency’s risk. 
• Monitor account activity against the statement of work and alerts the internal team about out of scope activity, and then manage scope changes or additional needed changes. 

Hours Estimates & Management 

• Develop hours estimates and then manage those estimates through a collaborative process with the account team. Pull hours reports and update tracking sheets on a routine basis. 
• Facilitate discussions and adjustments concerning time allocations with team members as needed. Manage application and billing status of the account time. 

Client Setup 

• Understand client organizational needs in order to facilitate client setup in Advantage. 
• In Advantage, responsible for the setup and closing of job numbers, campaign codes, and media plans. 

File Management 

• Manage the organization and consistent naming of files on the server, Google drive, and any other location where files need to be stored. Focus on key documents such as creative files from the client, contracts, statements of work, media briefs, channel strategies, measurement strategies, tactical plans, creative specifications, client invoices, and campaign performance reports/decks.

Timeliness and Task Management 

• Develop and document campaign timelines collaboratively with account teams. Provide communication to team members and clients as needed about timelines and tasks. Ensure deadlines are met and client deliverables are completed.
• Track timelines and tasks in project management software. 

Budget Management

• Develop media authorizations.
• Ensure campaign spends are in alignment with media authorizations through regular report checks from Advantage.
• Build fee sheets for billing.
• Ensure accurate and timely client invoicing.
• Facilitate reconciliation completion within a 60-day window of campaign completion. 

Client & Internal Meetings 

• Schedule client and internal team meetings. 
• Manage agendas for internal team meetings and assists the client strategist with client meeting agendas by collecting internal input on the agenda. 
• Record meeting notes and action items. Share note recaps and action items with the internal team, client, and agency partners. 
• Lead internal status meetings, and participate in client status meetings as needed. 

Steward Agency Process and Roles 

• Facilitate adherence of the account team to agency roles and processes. 

Account Communication 

• Proactively facilitate internal account communication, including resolution of issues. Assist the client strategist in ensuring client requests are acknowledged within 24 hours. 

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prior work experience in a Project Management/Coordinator or Account Manager/Coordinator role in a marketing or agency setting or equivalent duties.
• Minimum of 1 year equivalent experience in marketing or advertising positions including internship experience.

Education

• Bachelor's degree from four-year college or university, degree or concentration in advertising, marketing or communications preferred; or one to two years related experience and/or training; or equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The full time Media Associate will gain exposure to a variety of departments with tasks that support our True Success processes. They must become well versed in internal media software including Advantage, Asana, and DataStride, as well as client dashboards, some research tools, and general media practices. They should be a self-starter to keep up with our fast-paced environment. They should be inquisitive, proactive, take pride in their work, and enjoy being part of a team. They must become well versed in digital, traditional and emerging media and be a self-starter to stay abreast in a fast changing environment. An important part of the associate position is to determine which discipline they have an aptitude and passion for, therefore exposure to and work within each department across the agency is important.

Essential Duties and Responsibilities (Other duties may be assigned)

• Assist with creation of client materials including presentation decks, performance reports, and flowcharts. Develops an understanding of the purpose and basic structure of a media brief and MAP doc.
• Sits in on client meetings to understand the basics of how to effectively and expertly present deliverables.
• Actively participates, establishes and provides POVs on various topics internally to the account team.
• Develop a basic understanding of media research tools available within the Agency and gather media research required for planning.
• Develop a working ability to perform basic platform pulls from identified platforms such as Simmons.
• Understands the difference between a channel and a tactic.
• Compile demographic data and consumer profiles to identify desired target audiences for specific media channels, including lifestyles and psychographics, which can be used in developing media plans.
• Introductory abilities in the roles and responsibilities of a Planner in reporting.
• Develop a basic understanding of Project Management as a discipline and the role it plays in our strategic work - including but not limited to scopes of work, hours estimates, timelines, media authorizations, and file architecture.
• Assist with creation of status agendas and Asana tasks. Follow up on outstanding tasks as needed. 
• Collect, develop and issue deadlines for materials needed and report deadlines for creative and internal traffic team. 
• Manage and organize creative intake and updating the launch doc. 
• Pull reports to conduct spend checks. 
• Thorough project set up and structure, outline and monitor adherence of the account team to agency roles and process. 
• Proactively facilitate internal account communication, including resolution of issues.
• Develop an understanding of campaign measurement strategies including the use of DataStride and working with RADaR where appropriate. Monitors campaign delivery and media delivery reporting as needed. Understands and assists with campaign trafficking and pacing. Able to pull data from GA4 and GCM for reporting needs.
• Review and understand campaigns and implement tracking that aligns with client goals. Monitor campaign pacing and work with Specialist or Supervisor to understand how to resolve any issues that arise.
• Trafficks creative to meet vendor specifications and communicates effectively in relevant channels at each step.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Individuals must be proficient with industry tools and systems. Must develop an understanding of media fundamentals including, media math, reach/ frequency, consumer/market research, plan development, scopes of work, project timelines, analytics and reporting, etc. 
• Experience with Excel, specifically, is required.
• Successfully complete the required industry certifications - including, but not limited to, Google Ads Fundamentals, Google Analytics and Search tests - within six months in position, then renew yearly.

Education

• Bachelor's degree from four-year college or university, degree or concentration in advertising, marketing or communications; or one year related professional related work experience in a media agency; or equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

About You

You are a curious investigator who views media data as a story waiting to be told. You aren’t satisfied with "what" because your primary interest is finding "why." As a creative and critical thinker, you thrive on "Aha!" moments and possess a natural ability to connect dots that others might miss.

You view technical tools (Tableau, DOMO, Power BI, Looker, etc.) as a vehicle for discovery. While technical proficiency is the baseline, your true impact comes from using that expertise to drive meaningful value for clients. You are familiar with methods like incrementality testing or difference-in-differences and view them as lenses used to uncover truth.

The Objective

This role is centered on delivering high-impact clarity through media data. You will design and deliver monthly reports, quarterly business reviews (QBRs), and ad-hoc deep dives that contextualize media KPIs and connect execution to results. Your consistent, context-rich analysis and recommendations ensure our clients and internal teams are always one step ahead of the curve by moving past simple metrics to focus on true business outcomes. 

Essential Duties and Responsibilities (Other duties may be assigned)

• Narrative Orchestration: Lead the creation of monthly reports and QBRs, transforming validated datasets into cohesive business stories that connect media execution to client-side outcomes.
• Investigative Consultant: Actively monitor performance to identify anomalies or trends; use media KPIs as triggers to proactively investigate the "why" and present critical explanations to both internal stakeholders and external clients.
• Strategic Foresight: Convert 'the why' into actionable media optimizations, providing Integrated Planning teams with clear directives on how to pivot strategy based on performance signals.
• Proactive Hypothesis Testing: Beyond standard monitoring, develop hypotheses for performance shifts and partner with the Governance team to surface the specific data cuts required to prove or disprove them.
• Integrated Collaboration: Serve as a core analytical partner for the Integrated Strategy & Planning and Campaign Operations teams, ensuring data insights are fueled by a deep understanding of the media context.
• Operational Feedback Loop: Act as a "User Experience" lead for agency dashboards, providing the Data Governance team with feedback on visualization clarity and data accessibility to ensure tools remain optimized for insight discovery.
• BI Platform Stewardship: Utilize BI software (e.g., Tableau, PowerBI, Looker Studio, DOMO) to design and maintain strategic visualizations that prioritize "insight-first" delivery over simple data display. Leverage the agency’s standardized data frameworks and RADaR-powered environments to ensure all strategic storytelling is built upon a foundation of absolute data integrity.
• Campaign Ecosystem Alignment: Advise on dataflow design to ensure backend data collection is optimized for high-level reporting and strategic visualization.
• Agency-Wide Elevation: Identify opportunities to improve internal measurement rigor, advocating for frameworks that move beyond standard reporting to track true business impact.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Experience: 1–3 years of experience in data analytics, digital media, or marketing science, preferably within an agency environment.
• Media Context: A foundational understanding of the advertising ecosystem, including how various digital channels (Search, Social, Programmatic) interact to drive results.
• Technical Literacy: Experience using at least one major BI software (Tableau, PowerBI, Looker Studio, DOMO, etc.) and comfort with data manipulation in Excel or Google Sheets.
• The "Curiosity" Factor: A self-starter attitude with a proven ability to look at a media data trend and proactively investigate the "why" behind the numbers. Ability to partner with technical leads to articulate data-layer requirements needed to support advanced analytical storytelling.
• Strategic Communication: Proven ability to translate complex technical concepts into "human" language for non-technical audiences and executive leadership.

Education

• Bachelor’s degree in a quantitative or strategic field (Marketing Analytics, Statistics, Economics) or equivalent practical experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Media Investment Strategist (Traditional Media Buyer) is primarily responsible for the tactical planning, purchase, execution and delivery of approved media plans in traditional media (television, radio, print, out of home), as well as in related digital video and audio channels. The Buyer assists in establishing appropriate tactical media channel strategies and budgets for clients.  The Buyer must have a working and proficient understanding of media measurements and how to creatively apply them to the Agency’s objective of exceeding the client’s goals

Essential Duties and Responsibilities (Other duties may be assigned)

• Media Strategy/Tactics- Participate in media planning/buying discussions relative to assigned client portfolio and channels. Develop and execute each client's tactical media plan within relevant traditional media channels and subsequent execution and delivery. Work seamlessly with Media Investment Supervisor/AMD/Director to integrate solutions into media plans for clients. Issue RFI and RFP efforts with existing and new vendors.
• Measurement and Delivery - Understand measurement strategies developed by the Integrated Media team and effectively demonstrate how those are interpreted in tactical media evaluation and campaign setup among channel specialties.
• Research - Study and compile data to identify desired tactics for media vehicles, including measurability and targetability, scale, and efficiency. Develop agency Point of Views (POVs) on various aspects of specialty channels for internal and/or external communications.
• Negotiations - Negotiate best (not necessarily lowest) possible rates that will deliver planned exposure. Secure relevant added value for all clients.
• Software and Systems - Coordinate troubleshooting with appropriate departments/teams.
• Vendor Relationships - Develop and maintain vendor relationships, forming partnerships and seeking innovative approaches/opportunities.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Two to Five years of professional work experience in media planning and buying.
• Have strong understanding of media fundamentals including, media math, reach/frequency, consumer/market research, plan development, analytics, measurement strategies laddering to business goals, etc.
• Must be able to communicate effectively with supervisors, senior strategists and team leads regarding tactical strategies, ad specifications and campaign delivery requirements.
• Able to analyze metrics from campaigns and provide insightful and constructive observations/recommendations to internal teams and clients.
• Develop and maintain positive relationships with vendors and demonstrate good negotiation skills that lead to competitive media rates for clients and agency.
• Proficient with media tools and systems, including Advantage, Strata, eTelmar, Scarborough, Simmons, Media Audit, Nielsen, Comscore among others.

Education

• Bachelor's degree from four-year college or university, degree or concentration in advertising, marketing or communications preferred; or an equivalent combination of education and experience. 

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 3% match
• Work/life benefits, including mental health and wellbeing support
• Robust Paid Time Off program, increasing with years of employment
• Paid holidays, including agency soft closing Christmas Eve-New Years Day
• Maternity, Paternity, and Adoption Paid Time Off, plus Voluntary Paid Leave Bank

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Supervisor of Integrated Media Planning will play a pivotal role within our Integrated Media team, bringing strategic expertise across both traditional and digital media channels. This individual will collaborate and support the Integrated team to refine our media planning products, utilizing advanced tools and strategic principles. A strong understanding of advanced measurement techniques is essential to develop strategies that align with client business goals.

This position requires a proactive approach to substantiating work both in documentation and in practice, ensuring that all media strategies are well-founded and effectively communicated based on the established project parameters, goals, and budgets, providing clear justifications for your decisions. You will collaborate with the Activation Strategy team, encompassing Tactical Planning and Activation Buying, to ensure adherence to processes and the timely delivery of client media plans and purchases that align with business objectives. Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

Integrated Media Planning and Strategy Development:

• Develop integrated media strategies and full media plans across traditional (TV, radio, print, OOH) and digital (social media, programmatic, paid search, etc.) channels. 
• Align media strategies with client objectives, target audiences, media and industry landscape while supporting campaign goals. 
• Collaborate with Client Activation teams to create cohesive and effective tactical plans that align with the integrated strategy and channel mix.
• Manage and provide input on media briefs to ensure strategies and integrated plans align with the client’s core business goals and are structured to effectively achieve objectives. 

Research and Insights:

• Conduct research and analysis for assigned clients, including audience insights, competitive landscape, consumer journey, market trends, and industry/category knowledge. Ensure the development of clear, actionable insights to inform and enhance the Integrated Media plan. 
• Understand the agency's research tools and know how to leverage them to create strategic media plans. 
• Develop points of view (POVs) and maintain a clear understanding of the evolving media landscape, emerging technologies, and other critical factors shaping the industry.

Measurement and Reporting:

• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns. 
• Create learning agendas within the measurement plan to guide insights and optimization efforts, ensuring clear hypotheses, methodologies, and timelines are established.
• The Supervisor of Integrated Planning will oversee and take ownership of final reporting outputs. By collaborating with activation and account teams, this role will ensure reports are maintained and insights are developed effectively

Client Relationship:

• Establish and maintain goodwill and strong working relationships with the client, including regular calls, visits and check-ins to ensure the agency is meeting their needs. 
• Understand plans to the degree necessary to answer most questions. Work with teams across the agency to ensure timely signoff and feedback from client. 

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions. 
• Proficiency in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams. 
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency. 
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes. 
• 4 - 6 years in planning roles for media, publisher/vendor, or communications discipline (digital, content)
• 4- 6 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to junior staff and providing oversight on project development, deliverables and adhering to timelines.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.

Supervisory Responsibilities This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in. 
• Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.
• Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.
• Attends internal training, online conferences, seminars, and travels to client locations when needed.
• Actively seeks out growth and learning opportunities.
• Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.
• Delegates effectively and smartly, while respecting agency RACI and processes/procedures.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.
• Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.
• Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.
• Web analytics platform training and certification (required within six months).
• Scrum Essentials and Agile Essentials on-demand courses (required within six months).
• Certified Scrum Product Owner (required within twelve months).

Education:

• Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of Integrated Media will be an extension of our leadership team across the Integrated Media group, bringing a higher level of strategic expertise across both traditional and digital media channels and senior support and experience for activation and buying processes. This individual will help oversee and provide guidance to how we refine our media planning products, utilizing advanced tools and strategic principles. They will be proficient in the establishment of strategy both from a media perspective into channel strategies that drive effectiveness in go-to-market media plans. They will be advanced in measurement techniques to ensure we are developing structure strategies that align with client business goals. They will also have oversight and experience in activation tools and functions.

This position requires a proactive approach to substantiating work both in documentation and in practice, ensuring that all media strategies and execution plans are well-founded and effectively communicated based on the established project parameters, goals, and budgets, providing clear justifications for your decisions. Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

Integrated Media Planning and Strategy Development:

• Oversee the development of integrated media strategies and full media plans across traditional (TV, radio, print, OOH) and digital (social media, programmatic, paid search, etc.) channels.
• Align media strategies with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• The development of strategic and effective tactical plans that align with the integrated strategy and channel mix.
• Manage and provide input on media briefs to ensure strategies and integrated plans align with the client’s core business goals and are structured to effectively achieve objectives.

Research and Insights:

• Conduct research and analysis for assigned clients, including audience insights, competitive landscape, consumer journey, market trends, and industry/category knowledge. Ensure the development of clear, actionable insights to inform and enhance the Integrated Media plan.
• Understand the agency's research tools and know how to leverage them to create strategic media plans.
• Provide support into the evolution of our tools and products to enhance our planning and strategy capabilities.
• Develop points of view (POVs) and maintain a clear understanding of the evolving media landscape, emerging technologies, and other critical factors shaping the industry.

Measurement and Reporting:

• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Create learning agendas within the measurement plan to guide insights and optimization efforts, ensuring clear hypotheses, methodologies, and timelines are established.
• The Supervisor of Integrated Planning will oversee and take ownership of final reporting outputs. By collaborating with activation and account teams, this role will ensure reports are maintained and insights are developed effectively

Client Relationship:

• Establish and maintain goodwill and strong working relationships with the client, including regular calls, visits and check-ins to ensure the agency is meeting their needs.
• Understand plans to the degree necessary to answer most questions. Work with teams across the agency to ensure timely signoff and feedback from clients.

Vendor Relationships & Negations:

• Develop and maintain key vendor relationships, forming partnerships and seeking innovative approaches/opportunities.
• Develop vendor POVs on various opportunities, technologies and solutions for submission to the teams and agency groups.
• Guide RFI/RFP efforts with new and existing vendors, gather and synthesizing proposals, plans and rates with teams.
• Manage, mentor, and motivate activation strategy team members to encourage professional development while providing guidance.
• Proactively and collaboratively work with Performance and Spot Activation teams to manage, plan and execute campaigns, and bring forward new ideas to expand on media opportunities.
• Provide negotiation guidance and tactics to activation strategists.
• Oversee media agreements and contracts with outside media vendors.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Bionic, Media Tools, Media Ocean, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes
• 5 - 7 years in planning & executional roles for media, publisher/vendor, or communications discipline (digital, content)
• 5- 7 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to junior staff and providing oversight on project development, deliverables and adhering to timelines.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Hey there!

Bird launched micromobility. Now we’re shaping its future.

We’re Bird, and we’re on a mission to transform the way the world moves one ride at a time. Our products, services, and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities, and create a cleaner, more connected future. To cleaner air. To calmer streets. To cities built for people.

Who We Are

Bird is a global leader in micromobility, dedicated to shaping the future of urban movement. Our cleaner, affordable, and on-demand mobility solutions are available in over 200 cities worldwide.

We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates, leveraging our experience and safety-first technology to help them meet their shared mobility and climate goals and provide a reliable, affordable, and responsible transportation option for people who live and work there.

Our award-winning electric vehicles have empowered more than eighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future.

Role Overview:

The City Operations Manager role is a key role within Birds’ Operations Team. The City Operations Manager will work with our regional Operations leadership to manage our business in the Minneapolis area, including full P&L ownership, vendor and stakeholder relationship management, and key strategic project delivery. We need a strategic critical thinker who can start from a broad perspective and dive deep into details to ensure complete alignment between strategy, execution, and outcomes. The ideal candidate for this role should have a “doer” attitude, strong strategic skills, excellent time-management and execution habits, and the ability to communicate clearly and present information to seek buy-in.

Key Responsibilities:

• Manage the end-to-end operation of the respective portfolio, with support from the Operations leadership team
• Manage performance and efficiency of our operations: track and report critical operational, ridership, supply and demand metrics.
• Use data to optimize processes, creatively solve problems, and track results
• Be the representative and resolve any operational matters for Bird with stakeholders, whether city, vendors, or other third parties
• Work on continuous growth, as well as local campaigns and initiatives to improve market share
• Manage costs, with a keen eye on profitability and positive margins
• Build a highly efficient and motivated operations team, including daily oversight, coordination, and training of our operational staff, including hourly, front-line workforce in specific markets
• Problem solve - prioritize tasks, and overcome obstacles that come your way
• Collaborate, communicate, and influence across the organization to ensure timely resolutions, quality control, and process feedback
• Be resourceful and a self-starter - take initiative, work well without supervision, and begin projects independently
• Be part of the Bird culture - build a fun, inclusive, and safe workplace

Must-Have:

• 3+ years of relevant experience, at least 1+ year of experience managing team members
• Self-motivated, energetic, and driven individual with the ability to learn new skills, monitor and manage a team, and grow with the role
• Engaging communicator with the ability to connect with senior leaders as well as motivate teams
• Excels at building networks and liaising with external partners and city stakeholders
• Strong Excel/data management skills
• Experience solving complex problems, exercising good judgment in decision-making, and navigating ambiguous environments
• Ability to simplify difficult problems into actionable and solvable tasks
• Data-driven by nature, strong attention to detail, and obsessed with process improvement
• Comfortable learning and adapting to new concepts and using new tools

Why Bird Matters

Every time you hop on a Bird, you’re helping build a more livable city. We focus on four core pillars that reflect the impact of every ride:

• Freedom: We're the bridge that connects you to every experience—simple, convenient, and stress-free. We give you the freedom to move without limits.
• Exploration: We turn everyday trips into memorable experiences, sparking discovery and wonder as you connect with the world around you.
• Community: Taking a Bird is an act of citizenship. We create a sense of belonging and unity, knowing that the richer our communities become, the richer our lives become.
• Sustainability: Our electric vehicles reduce gas-powered car usage and lower carbon emissions. We enable responsible choices, creating tangible impact and driving progress toward a cleaner future.

Culture at Bird

We're an ambitious, smart, and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks Up!

We want you to succeed and thrive here, so we offer a few sweet perks:

• Plenty of time off to relax and recharge, plus a wellness resource to help you wind down.
• A work-from-home stipend.
• An employer-paid healthcare package.
• Of course, Bird ride credits to get you where you need to be!

Bird is the world

Bird stands for a culture of inclusion. We celebrate different backgrounds, experiences, and perspectives —encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions. 

For these reasons and more, Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.

#LI

#INPR1