Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.

Supervisory Responsibilities This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in. 
• Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.
• Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.
• Attends internal training, online conferences, seminars, and travels to client locations when needed.
• Actively seeks out growth and learning opportunities.
• Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.
• Delegates effectively and smartly, while respecting agency RACI and processes/procedures.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.
• Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.
• Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.
• Web analytics platform training and certification (required within six months).
• Scrum Essentials and Agile Essentials on-demand courses (required within six months).
• Certified Scrum Product Owner (required within twelve months).

Education:

• Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.

Supervisory Responsibilities This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in. 
• Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.
• Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.
• Attends internal training, online conferences, seminars, and travels to client locations when needed.
• Actively seeks out growth and learning opportunities.
• Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.
• Delegates effectively and smartly, while respecting agency RACI and processes/procedures.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.
• Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.
• Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.
• Web analytics platform training and certification (required within six months).
• Scrum Essentials and Agile Essentials on-demand courses (required within six months).
• Certified Scrum Product Owner (required within twelve months).

Education:

• Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.

Supervisory Responsibilities This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in. 
• Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.
• Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.
• Attends internal training, online conferences, seminars, and travels to client locations when needed.
• Actively seeks out growth and learning opportunities.
• Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.
• Delegates effectively and smartly, while respecting agency RACI and processes/procedures.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.
• Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.
• Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.
• Web analytics platform training and certification (required within six months).
• Scrum Essentials and Agile Essentials on-demand courses (required within six months).
• Certified Scrum Product Owner (required within twelve months).

Education:

• Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Manager is responsible for managing the day-to-day execution of agency and client projects across an assigned portfolio of clients. Working under the direction of senior team members, you will maintain a clear understanding of each client’s business, marketing initiatives, and competitive landscape to oversee all details related to plan development and execution. You will serve as the primary daily client contact and be accountable for the quality, accuracy, and storytelling strength of all client-facing work.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Client Communication: Serve as the day-to-day client contact; lead meetings, create agendas, produce accurate meeting summaries, and follow up on next steps. You are expected to respond promptly to client communications, handle after-hours emergencies, and anticipate and escalate problems appropriately.
• Project & Deliverable Oversight: Author or co-author business, media, and project briefs alongside the agency team. Oversee the quality and presentation of client deliverables—such as research, measurement and channel strategies, tactical plans, QA, reporting, and buy summaries.
• Approvals & Quality Assurance: Secure written client approvals for all milestone deliverables, manage client credit applications for integrated media, and ensure all deliverables align with the agency’s quality standards and the client’s strategic objectives.
• Budget Management: Supervise the preparation of client budgets, maintain regular budget sheets, provide accurate agency budget projections, and use sound judgment when approving or escalating out-of-scope requests.
• Growth & Strategy: Identify new revenue streams and client growth opportunities, develop compelling business cases, and lead brainstorming for client initiatives. You will also conduct regular retrospectives to capture campaign learnings for future initiatives.
• Partner Agency Management: Manage engagement with TIH partner agencies, including initiating engagements, negotiating scopes, holding partners accountable, and ensuring privacy protocols for personally identifiable information are followed.
• Administrative: Maintain accurate time records in the agency's tracking system, attend relevant training and meetings, delegate tasks effectively (in accordance with the agency RACI), and foster a positive agency culture.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 2+ years of account experience in an agency or marketing setting.
• Proficiency in Microsoft Office, industry tools, and systems. Must possess a strong understanding of marketing and media fundamentals, including media math.
• Strategic thinker, excellent problem-solver, highly detail-oriented, and capable of independently managing multiple competing deadlines with strong written and verbal communication skills.
• Ability to lead day-to-day relationships and work with management and multifunctional teams to respond to client needs
• Experience in building media plan recommendations
• Excellent follow-through and no hesitation in ensuring accountability across teams
• Web analytics platform training and certification (required within 6 months and must be maintained).
• Scrum Essentials and Agile Essentials on-demand courses (required within 6 months).
• Certified Scrum Product Owner (required within 12 months and must be maintained).

Education:

• Bachelor’s degree in advertising, marketing, communications (or equivalent experience) is preferred

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.

Supervisory Responsibilities This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in. 
• Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.
• Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.
• Attends internal training, online conferences, seminars, and travels to client locations when needed.
• Actively seeks out growth and learning opportunities.
• Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.
• Delegates effectively and smartly, while respecting agency RACI and processes/procedures.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.
• Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.
• Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.
• Web analytics platform training and certification (required within six months).
• Scrum Essentials and Agile Essentials on-demand courses (required within six months).
• Certified Scrum Product Owner (required within twelve months).

Education:

• Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.

Supervisory Responsibilities This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in. 
• Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.
• Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.
• Attends internal training, online conferences, seminars, and travels to client locations when needed.
• Actively seeks out growth and learning opportunities.
• Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.
• Delegates effectively and smartly, while respecting agency RACI and processes/procedures.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.
• Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.
• Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.
• Web analytics platform training and certification (required within six months).
• Scrum Essentials and Agile Essentials on-demand courses (required within six months).
• Certified Scrum Product Owner (required within twelve months).

Education:

• Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Manager is responsible for managing the day-to-day execution of agency and client projects across an assigned portfolio of clients. Working under the direction of senior team members, you will maintain a clear understanding of each client’s business, marketing initiatives, and competitive landscape to oversee all details related to plan development and execution. You will serve as the primary daily client contact and be accountable for the quality, accuracy, and storytelling strength of all client-facing work.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Client Communication: Serve as the day-to-day client contact; lead meetings, create agendas, produce accurate meeting summaries, and follow up on next steps. You are expected to respond promptly to client communications, handle after-hours emergencies, and anticipate and escalate problems appropriately.
• Project & Deliverable Oversight: Author or co-author business, media, and project briefs alongside the agency team. Oversee the quality and presentation of client deliverables—such as research, measurement and channel strategies, tactical plans, QA, reporting, and buy summaries.
• Approvals & Quality Assurance: Secure written client approvals for all milestone deliverables, manage client credit applications for integrated media, and ensure all deliverables align with the agency’s quality standards and the client’s strategic objectives.
• Budget Management: Supervise the preparation of client budgets, maintain regular budget sheets, provide accurate agency budget projections, and use sound judgment when approving or escalating out-of-scope requests.
• Growth & Strategy: Identify new revenue streams and client growth opportunities, develop compelling business cases, and lead brainstorming for client initiatives. You will also conduct regular retrospectives to capture campaign learnings for future initiatives.
• Partner Agency Management: Manage engagement with TIH partner agencies, including initiating engagements, negotiating scopes, holding partners accountable, and ensuring privacy protocols for personally identifiable information are followed.
• Administrative: Maintain accurate time records in the agency's tracking system, attend relevant training and meetings, delegate tasks effectively (in accordance with the agency RACI), and foster a positive agency culture.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 2+ years of account experience in an agency or marketing setting.
• Proficiency in Microsoft Office, industry tools, and systems. Must possess a strong understanding of marketing and media fundamentals, including media math.
• Strategic thinker, excellent problem-solver, highly detail-oriented, and capable of independently managing multiple competing deadlines with strong written and verbal communication skills.
• Ability to lead day-to-day relationships and work with management and multifunctional teams to respond to client needs
• Experience in building media plan recommendations
• Excellent follow-through and no hesitation in ensuring accountability across teams
• Web analytics platform training and certification (required within 6 months and must be maintained).
• Scrum Essentials and Agile Essentials on-demand courses (required within 6 months).
• Certified Scrum Product Owner (required within 12 months and must be maintained).

Education:

• Bachelor’s degree in advertising, marketing, communications (or equivalent experience) is preferred

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave