Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. 

We are looking to speak to candidates who are based in Dublin, Rome or Milan offices for our hybrid working model.

Our ideal candidate will have

• 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based)
• 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
• An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications)
• Prior exposure to database, cloud, and infrastructure technology is a plus
• Fluent level of Italian and English

On a given day in this role you will:

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments
• Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues
• Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426260

Media Manager, Amazon Europe (SharkNinja) 

OVERVIEW: 

The Amazon Marketing Team within SharkNinja drives our products through the Amazon platforms across Europe – from setup, content, optimisation and creative positioning through to driving demand and awareness.  We strive to deliver best in class content and seamless customer journey that translates into high visibility, strong conversion and long term brand growth.    

We’re seeking a strategic and performance-driven Digital Media Manager to own demand generation with the Amazon Advertising eco system.  This role is not about just managing advertising but actively creating solutions and strategies that drive profitable growth.  You’ll take full ownership of Amazon media strategy and execution, partnering with internal teams, cross function teams and agency partners to deliver measurable profitable growth.    

What You'll Do:

• Strategy Development: Own the strategic roadmap for Amazon paid media, aligned with business priorities and growth targets 

• Campaign Management: Plan, launch, and optimise campaigns with agency partners across Amazon DSP, AMS and emerging Amazon formats.  Leverage AMC data to identify customer behaviours, map conversion paths and refine audience targeting.   

• Performance Ownership: End to End accountability for performance across the Amazon Media funnel from awareness to conversion to repurchase.   

• Analytics and Reporting: Obsess over performance dashboards, track KPIs, and translate insights into actionable strategies. Communicate results clearly to stakeholders at all levels. 

• Data Obsessed: Live in the data. Use insights from AMC, Retail Analytics, and internal BI to find opportunities, kill inefficiencies, and scale winners fast. 

• Budget Management: Own and optimise media budgets, ensuring efficiency, growth, and ROI. 

• Conversion Optimization: Partner with content, creative and UX teams to test messaging, imagery, and landing experiences that move the needle. 

• Market and Competitor Intelligence: Stay ahead of market trends, category shifts, and competitor tactics. Actively shape how SharkNinja shows up on Amazon. 

• Agency and Partner Management: Direct external agencies and partners with clarity and accountability. Set clear objectives, KPIs, and performance thresholds. 

• Cross-Functional CollaboraAptostion: Work hand-in-glove with Amazon sales, content, brand, creative, and regional and global media teams to ensure aligned execution and feedback loops. 
• Innovation & Testing: Run a continuous test-and-learn agenda across audiences, creatives, placements, and formats to drive incremental gains.

What You'll Bring: 

• 4-6 years of experience in Amazon Digital Marketing, ideally in a fast-paced, high-growth environment. 

• Deep understanding of Amazon’s advertising ecosystem, including DSP, PPC, Sponsored Ads, and AMC. 

• Proven experience with AMC or working closely with analytics teams to activate data insights into media strategy. 

• High analytical acumen with strong data storytelling skills; able to build a narrative from numbers. 

• Demonstrated success managing substantial budgets and delivering tangible business outcomes. 

• Experienced in briefing, managing and challenging media and creative agencies. 

• Strong project management skills, can juggle multiple priorities and move fast while maintaining accuracy and accountability. 

• Growth mindset, always looking for what’s next, what can be better, and how to move faster. 

• Comfortable in ambiguity and adept at navigating change across markets and platforms. 

• Strong communicator, confident presenting to senior leadership, comfortable translating complexity into clarity. 

🤩 Would you like to play with us?

Whatwapp is a leading mobile game company in Italy with three major titles, focusing on casual games. The company, comprising around fifty diverse team members, operates in English and supports hybrid work options. Whatwapp is transitioning from a startup to a scale-up, aiming to expand globally and innovate within the gaming industry. We encourage a flat hierarchy, allowing rapid idea execution and learning opportunities directly from our leaders, with a commitment to the personal and professional growth of our employees.

We are looking for a Product Manager to own one of our live titles end-to-end: someone who leads from the front, connects every product decision to business outcomes, and brings the hunger to keep pushing even when the game is already successful.

📖 Your quest will be to:

• Own the vision of your title and define where you want to take it
• Build and maintain the product roadmap, balancing long-term vision with management goals and quarterly priorities
• Execute full development cycles: from specification through to delivery
• Be on top of the game's daily live performance and act on what you find
• Define and run A/B tests to validate assumptions and drive improvements
• Work closely with the data team to understand player behaviour, economy, and monetisation
• Manage cross-functional delivery across customer support, data, monetisation, development, design, and QA
• Oversee live ops cycles and keep the game healthy and growing
• Lead, motivate, and develop your team: building alignment around the product vision, getting people excited about what they're building, and helping them grow
• Communicate clearly with management on roadmap direction and product performance

🎮 To start playing, you will need:

• Strong analytical and numerical skills: you're comfortable in the data, not just summarising it
• Agile project management skills and experience managing roadmaps end-to-end
• People leadership experience: you've managed or led a cross-functional team and know how to create accountability and motivation, not just harmony
• Great communication skills across all levels: from explaining feature mechanics to the team, to presenting roadmap direction and results to stakeholders
• A strategic mindset: you connect product decisions to revenue and business outcomes. You're not just executing against a list; you understand why each decision matters
• Strong Excel / Google Sheets
• Fluent English
• Nice to have: 3+ years of product management experience in F2P mobile games - specifically running a live title, not just launching one. We want someone who has owned a game post-launch: balancing the economy, iterating on live ops, and driving KPIs on an established player base

👤 The type of player we are looking for:

• Hungry for a win: intrinsically motivated by results, not just completion
• A careful and detailed planner who can also move fast
• Data-oriented: you form hypotheses and validate them, you don't just report numbers
• A leader who owns outcomes, not just tasks
• Someone who understands full ownership: you see what needs to be done and make it happen, inside and outside your formal remit
• Critical thinker who challenges assumptions with evidence
• Understands player motivations and can connect them to product and economy decisions

👑 Our company values:

• Use critical thinking: don't assume, validate your gut feeling!
• Take ownership and make it happen!
• Love what you do and have fun doing it!
• Work on the problem, not just the symptoms!
• Don't overcomplicate it, keep it simple and effective!
• Share ideas to reduce bias and improve results!

🌈 Power-ups to have more fun

🥳 An innovative, high-ownership, and friendly work environment where you have the opportunity to grow and try new approaches

🌆 An amazing office in the centre of Milan (Stazione Garibaldi), with a social area with a football table, board games, beer and coffee

🤸‍♀️ Flexible employment options and working hours

🤝 Quarterly development talks and career coaching from a professional coach

🇬🇧 English and Italian courses provided by native teachers

🚅 Learning budget to spend on anything for professional growth

🍎 The latest MacBook

🏝️ Offsite team building events

Don't live in Milan? Check out our work model
Building community and having a place to connect with each other is very important for us. We like not only to work together, but to have time to get to know each other, to celebrate and have fun. We also value people's choice to work from anywhere, that's why we have a very flexible hybrid model.
Our policy is 4 days straight per month at the office, and we decide however we're gonna go.
If you don’t live in Italy, we have two options: if you would like to relocate, our company offers a relocation package to help you move to Milan; if you want to stay where you are, we offer a benefit to help you with travel expenses and flexible working hours around your journey time.

As a Manager, Customer Success, you lead a team of Customer Success Managers who own customer value, adoption, and retention across our Italian market.

Your primary focus is ensuring customers achieve measurable success and remain long-term advocates for Trustpilot.

You are accountable for the team’s customer outcomes - driving Business Adoption, high Gross Renewal Rates (GRR) and Net Promoter Scores (NPS) through strong coaching, operational excellence, and cross-functional alignment with Account Management, Product, and Marketing.

What you'll do:

• Lead and develop a team of Customer Success Managers to deliver exceptional onboarding, adoption, and customer outcomes. Foster a culture of ownership, empathy, and continuous improvement.
• Ensure the team proactively manages customer health and achieves high GRR and NPS results. Track and address risk indicators early to minimize churn.
• Embed consistent processes for onboarding, success planning, and account reviews. Maintain accurate health and activity data in Salesforce.
• Partner with Account Management on renewals and expansions; with Marketing on customer advocacy and case studies; and with Product on Voice of the Customer feedback.
• Leverage customer data and dashboards to identify trends, measure impact, and communicate progress to leadership.
• Recruit, onboard, and coach high-performing Customer Success Managers. Set clear goals, provide regular feedback, and create opportunities for growth.
• Champion the customer internally — ensuring product, process, and policy decisions are made with the customer impact in mind.

What you’ll bring:

• Fluency in both Italian and English
• Experience leading a Customer Success or post-sales team in a SaaS or technology environment.
• Proven success driving customer adoption, satisfaction, and retention at scale.
• Deep understanding of customer lifecycle management and success planning frameworks.
• Strong data literacy and ability to interpret customer health metrics and operational KPIs.
• Excellent communication and influencing skills, able to align cross-functional stakeholders around customer outcomes.
• Experience using CRM and Customer Success tools (Salesforce, Gainsight, ChurnZero or similar).
• Empathetic, organized, and commercially minded leader who builds trust and drives accountability

What's in it for you:

• Hybrid working model 2/3 days on site in our Milan office and the rest working from home
• Multiple opportunities throughout the year to visit our international headquarters in Copenhagen for trainings, meetings and team events
• Tailored leadership development program consisting of workshops, coaching opportunities, and structured feedback mechanisms to enable world-class leadership 
• A lucrative commission structure, company bonus and benefits
• 22 days annual leave; after 12 months of continuous service you will be entitled to 3 days extra annual leave
• 2 (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• At Trustpilot we care about your well-being; you will have full access to apps such as Headspace & Blinkist

Still unsure?

We want everyone to feel welcome at Trustpilot. We’re excited to hear about your experiences and how you can help us create a great culture for our team. So don’t worry if you don’t tick every single box - we’d still love to hear from you!

#LI-AP1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

• Onboard/Train TheFork Partners to TheFork Manager, the best ERBs for restaurant booking management out there;
• Ensure Partners are using the management software on a daily basis, and support them streamline and improve their service management
• Guide our Partners through their digital transformation
• Generate interest in Partners by showing them the opportunity to upgrade their ERB 
• Re-Train Partners on the ERB, and proactively propose a refresh about it when needed
• Being watchful for improvement in training techniques
• Guarantee an excellent partner experience during the onboarding process
• Bring feedback from the field to improve our ERB, in collaboration with our Product Team

• At least C2 level of Italian and fluency in English are mandatory
• Previous experience in similar roles is appreciated
• Experience working with CRM (Salesforce is definitely a plus)
• Great communication skills
• Team player, passionate, open-minded with a touch of humor
• Great stamina and flexibility

What we offer you:

An awesome team
A permanent contract (that can be useful in life)
Flexible working environment (2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
Competitive fixed salary and bonus
Lunch vouchers available for each working day (because yes, we like to try our best restaurants)
International teams and a multicultural environment spanning 10 offices across Europe
Highly inclusive working environment
Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc
Continuous learning and development programs
Free access to the Calm app to help you build resilience wherever you are in your mental health journey
Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
Health insurance
Life & Disability Insurance at no cost to the employee
Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure
Amazing offices with dining, coffee points and leisure area
Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#FF-LI1

Your responsibilities as a Senior Global Operations Associate include, but are not limited to, the following:

Responsibilities:

• Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately. In addition, supporting your team in mid to high escalations, high complexity movements, delicate communication, and other tactical touch points.
• You will also support the manager in guiding the team to improve and deliver great performance, including data quality and shipment milestone timeliness; at the same time ensure your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
• You will follow standard operating procedures (SOP) and support in building scalable operational infrastructure and procedures to ensure the delivery of the highest levels of efficiency and productivity for your customers. You will continuously look for opportunities to improve them and take action on the improvements.
• You will personally represent Flexport’s value proposition by leading business implementation and shipment execution for new clients and opportunities.
• You will act as the primary point of contact for internal and external escalations, making sure to solve client issues quickly and ensure smooth operations at origin/destination and escalate issues as needed. You will always be acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior.

Overall, your team will:

• Seamlessly coordinate day-to-day logistics operations with internal and external partners such as Airlines, cartage, customs, trade lane management, and warehousing.
• Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including trucking movements.
• Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region).

Pre-requisites:

• A successfully completed apprenticeship or a BA/BS degree in Logistics, Supply Chain, or Business
• 3+ years of experience in freight forwarding, logistics / supply chain, or Air carrier operations (Air freight knowledge is a strongly preferred)
• Fluent in English and Italian (other European languages are a plus)
• Able to adapt to new technology and can thrive in a fast paced environment
• Effective time management. Be able to properly prioritize and manage a large volume of tasks and commitments 
• Hands-on, process-oriented, structured thinking with strong problem-solving capabilities 
• Excellent communication, interpersonal and organizational skills
• Ability to effectively build feedback loops within the team, for a product, or service
• Teamwork and relationship building
• A client service mindset; you are obsessed with client satisfaction, and strive to investigate and troubleshoot the client’s problem
• Designing and optimizing processes
• Problem-solving capabilities: Building consensus among people with differing opinions
• A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

What else: 

• You will work in a beautiful office in the city center of Milan with modern office equipment and a first class connection to the public transport system of Milan
• You will work in a fast growing and changing environment with a high motivated team, which is always open to hear your ideas
• We invest in your personal and professional development by offering you internal and external trainings
• During regular team events you can have a lot of fun with your teammates and connect with them aside from your working day

What's in it for you: 

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunch compensation
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child

If you are interested, please submit your resume in English. Thank you!

#LI-onsite

Client Portfolio Manager

Ebury Milan - Office based

*Exceptional on target earnings potential*

We are looking for a Client Portfolio Manager in our Milan Office, with proven dealing, trading and account management experience. The successful candidate will manage a portfolio of clients taking responsibility for trading account set up, relationship management and deal execution.

Our CPMs offer expert and bespoke suggestions and ideas to our clients, providing them with strategies to minimise their FX risk challenges. They plan, structure and execute deals, giving our clients the best value while contributing to Ebury’s growth. 

Our best CPMs go on to head up and train teams, making sure the next generation are inspired, motivated and proficient in their roles.

What you’ll do as a Client Portfolio Manager

• Manage a portfolio of corporate clients, executing a range of different products, including FX hedging, lending, payments and cash management. You’ll upsell Ebury’s broad product capabilities, ensuring a best-in-class client proposition.
• Collaborate with a large, successful sales team to assist in business origination. Understand clients' business environments, strategies, and industry to provide the best solution for their situation using Ebury's large product suite.
• Know and understand the competition's capabilities and gaps to better position Ebury’s Banking solutions.
• Deliver on specific KPIs, including repeat and new business revenues, reducing client churn, upselling and cross-selling multiple relevant products and increasing wallet-share. 
• Building and maintaining strong client relationships through client meetings, confidently and professionally presenting ideas, proposals, and updates to clients.
• Expand existing business and provide feedback to technology and product managers.
• Originate new business via networking with existing clients for business referrals.

What you’ll need

• Strong Financial Services experience in a sales or relationship management role. An established network of contacts is a distinct advantage
• Experience of working in an established FX institution and/or commercial bank, or selling other financial instruments to SMEs and corporate clients
• Solid understanding of relevant compliance requirements
• Academic background in Business or Finance is a plus
• Exceptional communication skills, able to win commitment and buy-in.
• Sophisticated technical ability; statistical/fundamental analysis & risk management practices 
• Proven record of identifying and pursuing new business opportunities (upselling, cross-selling, new client acquisition)
• Skilled negotiator, able to build and leverage relationships at senior levels.
• Fluency in Italian and strong business-level English

Why Ebury? 

• Generous commission structure and unlimited earning potential 
• An impressive product suite including Trade Finance with more innovative and cutting edge products.
• International development opportunities including attending global Boot Camps.
• Career development and progression: Some of our most experienced CPMs with exceptional FX knowledge move into leadership and coaching positions.
• Dedicated Mentorship: Learn directly from experienced Client Portfolio Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Milan Office: A fantastic location with excellent transport links.

Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me (Helga Barros) on LinkedIn.

#LI-HB1

#LI-ONSITE

The opportunity: 

 The Senior Account Manager will help their clients grow and realize the Flexport value proposition by deeply understanding the client’s supply chain and partnering to find solutions for their clients. Our clients depend on us to manage their experience with a high degree of professionalism and attention to detail.

You will: 

Your responsibilities as a Senior Account Manager include, but are not limited to the following:

• Navigate complex organizational hierarchies with key client executives and stakeholders that empower the client and deepen the relationship with Flexport.
• Meet regularly with clients to monitor the account health and find ways to improve on their current experience.
• Use your deep knowledge of the client to identify, develop, and close upsell, cross sell and renewal opportunities.
• Keep a close pulse on client financial health, reporting on the client’s financials and ensuring clients maintain consistent payment schedules.
• Lead and actively participate in client onboarding and creating standard operating procedures.
• Scope and guide the implementation stages and timelines for new opportunities and clients.
• Work globally with counterparts in Asia, North America and Latin America to ensure a consistent account management experience.
• Monitor client metrics data, working with Global Operations teams to ensure metrics consistently meet client expectations, address escalations and solve clients issues effectively and efficiently.
• Lead and prepare content for regular client touch points to help clients understand the value they are realizing and new opportunities to improve performance.
• Use your intensive knowledge of the client’s business to architect 3-year supply chain roadmaps that align with the client's global business goals.
• Drive product adoption with client stakeholders to ensure that clients realize the full value with Flexport.
• Regularly review and document the client’s success criteria. As the client’s needs evolve, you will refine the client’s success criteria.
• Continue to expand your knowledge of supply chain processes though internal and external training offerings to best enable you to act as a trusted advisor.
• You will use and maintain data to monitor the health of your respective book of business such as in SalesForce so that you can identify ways to improve the client’s Flexport experience
• Mentor and help coach fellow Account Managers on how best to support client needs and build long term partnerships

We are kindly asking candidates to apply with a CV in English

You should have:

• 5+ years of experience in supply chain operations, sales/account management or a client facing role.
• 2+ years experience in logistics, freight forwarding, or supply chain.
• Client-centric:obsessed with client outcomes, doing what it takes to deliver the client’s expectations, understanding your client’s current and future business goals and challenges and translating those into relevant solutions and strategic account planning.
• Hands-on, process-oriented, structured thinking with strong problem-solving skills.
• Deeply curious: always working to understand the client’s needs and learn how Flexport can best meet them.
• Next-level attention to detail: enjoy combing through the metrics and details to identify opportunities to improve internally or better manage the client relationship.
• Strong business acumen.
• Proven track record of (cross) selling a product.
• Strong focus on growing your customers through a consultative approach.

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a  thriving multinational environment 
• 22 vacation days, additionally paid permits and time off, canceled holidays and ROL 
• Lunches compensation up to 12 euros / days
• Health Insurance & Life insurance
• Statutory pension contributions 
• Employee assistance program via Aetna Resources For Living. Flexport offers an employer-sponsored program available at no cost to you and all household members
• Equity program: all employees at Flexport become company shareholders because we believe everyone is contributing into company’s success 
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child. 

#LI-onsite

The community you will join:

Airbnb is seeking Field Sales Interns to join the EMEA Services team for a 6-month internship.

Just like Airbnb disrupted hospitality, Airbnb Services is redefining the guest experience by bringing premium in-home services directly to Airbnb stays. Airbnb Services offers 10 categories (chefs, photography, massage, personal training, nails, etc.) across 280 cities, with new offerings and locations dropping regularly in the Airbnb app.

We’re seeking a dynamic and people-oriented person to be the frontline voice of Airbnb Services in EMEA. This role focuses on the acquisition of key hosts in Paris.

The difference you will make:

As a field sales, you’ll work on projects that cover the following:

• Lead Generation: Identify potential leads sourcing through online research, community engagement and local networking.
• Cold outreach: connect with potential hosts through mails, cold callings as well as in-person visits.
• Sales Pitches: Deliver persuasive in-person conversations to showcase Airbnb Services and its offerings, effectively converting interest into host submissions.
• Onboarding: Partner with cross-functional teams to facilitate the initial onboarding of new hosts, ensuring they are well-informed and equipped for success.

The intern experience:

As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during the summer. We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel. You can expect to:

• Collaborate with multiple team members to achieve project milestones
• Communicate with stakeholders across different teams to provide project updates
• Seek and provide feedback throughout the internship
• Actively participate in and contribute to the Airbnb Services Supply team and broader Airbnb community

Your expertise:

• Current master’s student (or recently graduated within the last year) in a top engineering or business school, with at least 3 years of studies completed.
• One first commercial experience in sales, partnerships, account management, or community engagement.
• Exceptional interpersonal skills; comfortable with cold calling and initiating conversations in various formats.
• A curious and scrappy mindset with an eagerness to proactively identify new tactics & approaches to source, engage and close successful leads.
• Highly organized, with the ability to manage multiple conversations and leads across various platforms.
• Clear and positive communicator, both verbally and in writing, with an authentic voice.
• Passionate about Airbnb’s mission to create belonging and economic opportunity for hosts.
• Familiarity with social platforms (Facebook Groups, Reddit, Nextdoor) for community engagement and lead generation.
• Experience with or understanding of small business owners, hosts, or side hustlers is a plus.
• Based in Barcelona, Milan or Paris and deep local knowledge of the market and its service offerings.
• Native speaker of French, Italian, and/or Spanish and fluent in English (written and spoken) 

Your location:

This position is hybrid (half remote half onsite) and you must be living in Barcelona, Milan or Paris and have work authorization for one of those countries to be eligible.

Our commitment to inclusion and belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. 

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Please submit all application materials in English.

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

POSITION OVERVIEW 

The District Manager for Alo's Italy & growing Southern Europe region is responsible for leading, managing and continuously developing all aspects of the designated region of business.  This includes but is not limited to employee relations, operations, inventory compliance, client retention, sales and service, development of store leadership teams, managing store budgets and profitability. This person is responsible for budgets, setting financial goals and working closely with HQ business partners to accomplish business objectives and exceed goals. They are accountable for creating and maintaining a positive and highly productive work environment in alignment with the company’s vision and ensuring that all stores are consistently achieving sales and profitability goals, operational objectives, merchandising standards and developing highly successful teams that will be motivated to grow, contribute, and advance with Alo.  

JOB REQUIREMENTS 

Business Leader 

• Develop and execute the brand’s retail strategies including customer experience, client relations management, employee performance, and community connectivity increasing the brand awareness, driving traffic into the stores, and broadening and developing the clientele base.  
• Local market knowledge of clientele base and brand competitors.  
• Awareness of business trends that relate to the success of the store and brand. 
• Make informed recommendations for store opportunities that will lead to increased sales, foot traffic and further enhance customer relationships and the overall in store experience.
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  
• Formulate business development strategies to ensure long-term success
• Set standards and objectives for different stores and departments
• Evaluate performance using key metrics and address issues to improve it 
• Consistently drive and motivate leadership and store teams to achieve and exceed individual sales goals and store KPIs (Conversion, Average Sales, UPT, etc.)  
• Proactively network, teach and train the store teams how to consistently build lasting client relationships and lead with the Alo Sales + Service guidelines.
• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate
• Create a multi store and business strategy to further grow all aspects of the business including studio operations and set clear business expectations with the team members for all designated areas of the business. 

People Leader 

• Conduct themselves as an Alo brand ambassador within the store, and in the local community. 
• Proven ability to identify, source, and recruit high-potential talent for the Alo brand.  
• Facilitate new hire onboarding, and on-going training of existing staff members.
• Clearly and consistently articulate the company’s expectations to the store team.
• Set performance goals and objectives for the store teams
• Coach, develop, and motivate leadership teams through performance reviews.  
• Consistently reinforce company standards and policies and hold teams accountable in partnership with designated business partners.
• Ensure that all staff members adhere to wardrobe standards for the current season, and always represent the Alo brand. 
• Identify and establish an individual development plan to support professional growth aspirations and talent needs at Alo. 
• Ensure that the store team are experts in product knowledge, fit, performance and brand styling, giving them the tools to be incomparable sales and service professionals. 
• Ensure retention of top talent and succession planning in partnership with the corporate team.  

Operations Leader 

• Optimize and oversee operations to ensure efficiency 
• Undertake sound financial management to ensure stores are profitable and stay within budget  
• Ensure compliance with company’s policies and operational guidelines
• Ensure the store teams adherence to all store standards (cleanliness, maintenance, etc.) on selling floor and back of house  
• Ensure all stores are complying with the company’s policies regarding cash processing, petty cash management and expense management.
• Supervise inventory management to ensure store shrink is at or below company target  
• Maintain Visual Merchandising standards and directives ensuring they are consistently upheld by the store teams. Collaborate with designated HQ partners on any changes and modifications to ensure the representation of the brand aligns with the company vision.
• Manage headcount and payroll objectives for the designated stores in region.
• Implement tactics to manage and maintain effective profit and loss strategy for the stores, with a focus on the controllable expenses.
• Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures.  
• Make well-versed recommendations to help improve the company’s operational systems and processes.  
• Perform other projects as assigned.  

Business Partner 

• Lead a team of store managers towards effective collaboration and attainment of goals 
• Identify opportunities in product, sales, and team development and strategically present ideas and solutions to corporate  
• Satisfactorily resolve all customer issues and/or complaints in a timely manner.  
• Collaborate with cross-functional business partners to support organizational goals  
• Communicate effectively and efficiently with all levels in the organization, including the executive team.  
• Partner with field and corporate leaders to establish effective in-season long term strategies aligned with company initiatives. 
• Effectively communicate business results, store needs, opportunities and partner with HQ business partners on solutions to further grow and increase overall sales revenue.
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 
• Conduct regular regional meetings (i.e. Monthly/Quarterly etc.) to motivate the team, and communicate brand activities and initiatives. 
• Consistently reinforce company standards and policies and hold staff accountable in partnership with corporate. 
• Report to senior executives on progress and business opportunities. Deal with opportunities by providing creative and practical solutions
• Assist upper management in decisions for expansion or acquisition 

District Manager Qualifications: 

• 7+ Years of Multi-Unit, high volume retail or related industry experience  
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written 
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit  
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies Alo’s Guiding Principles 

#LI-

#LI-4

The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry. 

The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.

The Orchard's team meet in the office four days per week and work remotely one day per week 

The Orchard is a leading full-service music distribution company operating in 48 markets worldwide and servicing top global independent artists and labels. With cutting-edge operations and an unparalleled global team, The Orchard partners with clients to provide full scale solutions across a variety of verticals. Championed by an exceptional community of music lovers and experts, The Orchard empowers creators to grow and evolve in the dynamic, global industry. 

The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.

The team meet in the offices 4 days per week and work remotely one day per week

What we do

Join a team of passionate and hard working entrepreneurs to transform healthcare! Working in the tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in feature teams in an agile environment, while collaborating with product, design, and business teams.

What you'll do

We are looking for a Senior Software Engineer to join the team in our Milan's tech hub: your mission will be working on the Continuity of Care technology.

You will work with the team to extract the Patient Base Capability from the monolith to an isolated service and to add new functionalities to the doctor-to-patients communication engine.

We're looking for an all round role: you will help build the product with our Product Manager, coding, deploying and working with feedback from users. Here's an idea of your daily schedule:

• 60% on designing and implementing new features, according to the roadmap;
• 20% on tech tasks (stability, security, technical debt, you name it!);
• 20% on bug fixes in order to have a healthy platform.

Who you are

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

• You are comfortable with English, as our team is international;
• You have a solid software development experience, with technologies such as Java, Kotlin, Spring Boot, Ruby on Rails. Your main expertise is on the backend - this will be required for the role;
• You are familiar and have experience working with large distributed systems.

What we offer

• Supplementary health insurance, with the option to include family members in your household
• Partnership for retirement funds with Ciao Elsa
• A flexible workplace policy offering both hybrid and office-based mode
• Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Reimbursement of public transportation
• Relocation support in case of international mobility

The interview process

• Recruiter Interview
• Technical Interviews
• Behavioral Interview
• Reference Check and Offer!

Job details

• Permanent position
• Full-time
• Milan, Italy
• Start date: As soon as possible

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com to exercise your rights (but not for applications).

📣 A bit about the role.

We’re thrilled to be bringing our fresh dog food to Italy! Butternut Box is looking for a creative, highly motivated, and results-oriented Brand Manager to help drive and define our brand as a key member of the Italian founding and leadership team.

In this role, you will come up with and execute brand marketing initiatives to grow awareness in a sustainable way. You will report directly to the Country Manager (Italy), with a dotted line to our Global Head of Brand. Your mission: bring health and happiness to dogs across Italy.

In this role, you can expect to:

• Own & Grow: Build Butternut Box Italy’s brand awareness from the ground up, communicating the power of fresh dog food.
• Impact: Execute high-impact campaigns that get people talking and build "brand love" in the Italian market.
• Innovate: Have the freedom to push boundaries and create truly impactful, localised work.
• Connect: Meet and pet plenty of dogs along the way.

Brand Marketing

• Strategy & Execution: Develop impactful initiatives that align with our central brand positioning while remaining deeply relevant to Italian dog owners.
• Campaign Management: Lead projects from ideation to execution, ensuring they are delivered on time, within budget, and drive consumer advocacy.
• Growth: Generate creative ideas to support ambitious growth objectives in Italy and report on brand performance through regular brand tracking and experimentation.

Brand Communications

• Brand Guardianship: Execute communication that reflects Butternut’s tone, values, and visual standards.
• Localisation: Ensure our "tone of voice" is flawlessly adapted for the Italian audience while clarifying our unique offering.
• PR & Outreach: Coordinate external communications, manage inbound opportunities, and ensure Butternut is picked up by the right news outlets in Italy.
  
  

👋 A bit about you.

• Experience: 4+ years in Brand Management with a proven track record of growing brands (Bonus for background in DTC)
• Operational Excellence: High standards for operational excellence, including budgets, calendars, and timelines.
• Relationship Builder: Able to develop influential and collaborative relationships across teams and functions, both internally and externally.
• Bias for Action: A highly creative and non-traditional thinker who just makes things happen.
• Contemporary Shakespeare: You are articulate in your vision and can inspire others - from teammates to customers. Great copywriting is second nature to you.
• Tech Savvy: Fluent in G-Suite (Sheets and Slides); being well-practised in Adobe Suite is a big bonus.
• For the Love of Dogs: You really like (love?) dogs!

🐶 A bit about us. 

At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. #LI-Hybrid

As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment.

Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us. 

 🙌 A bit about what we offer.

• Rewards: Competitive salary + equity option package.
• Holiday: 25 days holiday (plus an additional day for every year of service).
• 5 paid 'paws' days per year to support to learning and/or wellbeing.
• Growth: €500 annually towards personal learning & development budget.
• Perks: Butternut Box employee discount for your dog (or your family dog!).
• Flexibility: Flexible working hours and work-from-home options – currently 3 days in the office and 2 days from home.
• Socials: Friday drinks and monthly team socials (even remotely...).
• Impact: The "oppawtunity" to help dogs live healthier and happier lives.

❗️A few things to note: 

• Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
• As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance.
• We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.

Role Summary and Impact   

We are seeking a highly motivated and detail-oriented Programmatic Specialist to join our growing WPP Media team. As a Programmatic Specialist, you will be responsible for the end-to-end management of programmatic campaigns, from initial setup and strategy development to ongoing optimization and performance analysis. You will be a key contributor to the success of our clients' campaigns, leveraging your expertise in programmatic technologies and best practices to drive impactful results. This role requires a strong understanding of the programmatic landscape, excellent analytical skills, and the ability to collaborate effectively with internal and external stakeholders.

Key Responsibilities 

Campaign Setup & Execution:

• Configure and launch programmatic campaigns within various Demand-Side Platforms (DSPs) and external tools/platforms, ensuring accurate targeting, bidding strategies, and creative implementation.
• Manage campaign trafficking and ensure proper implementation of tracking pixels and tags.

Performance Monitoring & Analysis:

• Continuously monitor and analyze campaign performance against pre-defined Key Performance Indicators (KPIs) such as reach, frequency, CTR, conversion rate, and ROI.
• Identify trends, anomalies, and opportunities for optimization based on data analysis.

Optimization & Recommendations:

• Act as a consultant, providing data-driven recommendations for campaign optimization and improvement, including adjustments to targeting, bidding, creative, and landing pages.
• Proactively identify and implement strategies to maximize campaign performance and achieve client objectives.

Strategic Planning:

• Develop comprehensive programmatic campaign strategies based on overall advertiser goals and objectives, considering target audience, budget, and desired outcomes.
• Collaborate with internal teams to align programmatic strategies with broader marketing initiatives.

Audience Targeting:

• Develop strong and effective audience targeting plans in accordance with campaign objectives (branding / performance), leveraging data and insights to reach the most relevant users.
• Utilize various targeting methods, including demographic, behavioral, contextual, and retargeting strategies.

Campaign Management & Reporting:

• Perform regular reviews of campaign status across revenue, KPIs, and pacing, identifying potential issues and implementing corrective actions.
• Generate and deliver insightful performance reports to clients and internal stakeholders, highlighting key findings and recommendations.

Technology & Innovation:

• Stay up-to-date on the latest programmatic technologies, features, and trends, acting as a main point of contact for tech-related topics and optimization best practices.
• Design and implement A/B tests to evaluate the impact of specific features, products, technologies, formats, and tactics.

Process & Compliance:

• Supervise the insertion order process and ensure adherence to terms and conditions.
• Handle cancellations and re-allocations in a timely manner.

Collaboration & Communication:

• Work with main internal and external stakeholders (tech providers, agencies and clients, sales, product and data science teams) to develop best practices for effective activations.
• Reach out to the sales team for what appears to be at-risk campaigns.
• Build and develop strong relationships with key stakeholders (clients, agencies).

Requirements 

• 2-3 years of programmatic buying / biddable / trafficking experience (hands-on experience with DSPs).
• Familiarity with main DSPs / buying platforms (e.g., Google DV360, The Trade Desk, Amazon DSP).
• Familiarity with analytics, brand-safety tools, tracking and attribution, and reporting tools (e.g., Google Analytics, Comscore, IAS, MOAT).
• Familiarity with ad servers, rich media vendors, web debugging and troubleshooting tools (e.g., Google Campaign Manager)
• Proficient in Microsoft Excel and PowerPoint.
• Strong written and verbal communication skills in English.
• Passion for digital advertising; organized and able to meet deadlines.
• Experience with automation solutions (e.g., scripting, APIs) is a plus.

• Collaborative spirit: A strong team player who thrives in a dynamic, collective environment.
• Commercially minded, with a knack for recognizing new opportunities. 

• Highly detail-oriented and analytical, approaching problems and solutions in a logical, data-driven manner. 
• Proactive and adaptable mindset: Eager to learn, embraces new technologies and challenges, and contributes innovative solutions. 

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted

Location: Italy

We Are: 

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel. 

Our team in Italy consists of  27 people & growing and is an integral part of our company’s global presence. We combine local expertise with our broader company vision in order to deliver outstanding client results.

Role Overview:

We’re looking for a driven and motivated full-cycle sales professional who’s eager to own the entire sales process — from prospecting to closing. You’ll be responsible for generating new business through strategic outreach, managing pipeline opportunities, and closing deals. This is a high-impact role that goes beyond booking meetings; we're seeking someone who can build strong relationships, deeply understand client needs, and drive revenue growth.

The ideal candidate is action-oriented, resourceful, and excited by the challenge of building and converting a sales pipeline in a fast-paced, high-growth environment. You should be confident in leading sales conversations with key decision-makers, skilled in using modern sales tools, and ready to grow with a company like RTB House.

Why RTB House? 

If you are looking for a place where you can grow and explore the latest technology updates in Digital and Programmatic advertising then RTB House might be the right fit for you.

You Will:

• Own the full sales cycle — from outbound lead generation to closing new business.
• Execute high-volume outreach (cold calls, emails, LinkedIn, etc.) to engage decision-makers.
• Book and lead discovery and demo meetings with prospects.
• Identify, map, and navigate target accounts and key stakeholders.
• Conduct thorough research and tailor outreach to each prospect’s structure, goals, and challenges.
• Build and manage a healthy sales pipeline through diligent follow-up and CRM tracking.
  Collaborate with internal teams (e.g., marketing, customer success) to align on client needs and handoff strategies.
• Consistently meet or exceed revenue and activity targets.
• Provide feedback and insights to improve sales messaging, outreach strategies, and conversion rates.

Desired Experience:

• 2+ years of experience in a sales role, ideally full-cycle (SDR/BDR experience plus closing responsibilities).
• Demonstrated success with outbound sales and cold calling.
• Experience speaking with mid- to senior-level decision-makers.
• Strong ability to independently research, map accounts, and build tailored outreach.
• Understanding of a structured sales process — from first touch to signed contract.
• Proficient with outbound sales tools and CRMs (specific platforms discussed during interviews).
• Proactive, self-motivated, coachable, and resilient in a dynamic sales environment.
• Native in Italian, and strong communication and presentation skills in English.

We Offer: 

• An attractive salary and an extraordinarily good incentives scheme if you can achieve your sales goals;
• Work on a great product based on the newest AI Technology (Deep Learning);
• Work for one of the fastest-growing tech companies in Europe;
• A rewarding career in a friendly and inspiring atmosphere with no corporate habits;Ambitious projects in the growing, international organisation;
• We will listen to your ideas that can make an impact;
• Activities oriented at self-development, including a training program to develop your professional skills further, as well as external training;

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

🤩 Would you like to play with us?

Whatwapp is one of Italy's leading mobile gaming companies, known for our top casual titles loved by millions of players. We're a diverse team of around fifty people, working in English and embracing a hybrid setup (4 days per month in Milan).

We're growing fast, moving from a startup to a scale-up, and looking for passionate teammates ready to help us shape the future of gaming!

We value a flat hierarchy where ideas move quickly, learning is constant, and everyone contributes to building great games. We're also an AI-forward company: we encourage everyone to use AI tools in their daily work, and we'll make sure you have access to whatever you need. If you're curious, motivated, and ready to learn from experienced mentors, this is the place for you.

📖 Your quest will be to:

• Support senior product managers in defining and executing the product vision and roadmap
• Collaborate with design, development, and data teams throughout the product lifecycle
• Support live operations by planning, scheduling, and coordinating engaging in-game events to keep players excited and active
• Help manage production tasks, ensuring priorities are clear, deadlines are met, and the team stays aligned
• Monitor game performance and player metrics, helping to identify opportunities for improvement — using AI tools to speed up analysis and surface insights
• Assist in planning and running A/B tests to validate new ideas and optimize gameplay
• Help coordinate cross-functional tasks across departments such as customer support, data, monetization, QA, and live ops
• Prepare reports and presentations to communicate progress and insights to the wider team
• Use AI tools daily to work faster and smarter — whether that's drafting specs, analysing data, generating ideas, or automating repetitive tasks

🎮 To start playing, you will need:

• 1+ year of experience in product management, data analysis, or project coordination (internships welcome!)
• AI fluency - you're not just prompting AI tools like ChatGPT or Claude, you're building things with them: automating workflows, prototyping features, generating assets, or integrating AI into real products. You can show tangible output from projects where AI was a core part of how you built, not just how you researched.
• Experience with no-code/low-code or automation tools (e.g. Zapier, Make, n8n, Notion)
• Strong analytical and numerical skills
• Basic understanding of agile workflows and project management principles
• Great communication and teamwork skills
• Fluent English

👍 To boost your game, it's nice to have:

• A habit of experimenting with new AI tools and finding ways to apply them to your work
• Passion for F2P mobile games and understanding of what makes players tick

👤 The type of player we're looking for:

• A true game lover 🎯
• Curious and eager to learn - especially when it comes to new tools and technology
• Data-driven and detail-oriented
• Enjoys solving problems and finding creative solutions - and reaches for AI to help
• Takes initiative and ownership of their work
• A team player with a positive attitude

👑 Our company values:

• Use critical thinking: Don't assume - validate your gut feeling!
• Take ownership: Make it happen!
• Love what you do: Have fun while doing it!
• Focus on the real problem: Not just the symptoms.
• Keep it simple: Simplicity is the ultimate efficiency.
• Share ideas: Collaboration reduces bias and boosts creativity.

🌈 Power-ups to have more fun

🏡 Hybrid Working policy — live anywhere in Europe or nearby with 4 consecutive days per month in Milan with expenses support

🥳 An innovative, high-ownership, and friendly work environment where you have the opportunity to grow and try new approaches

🌆 An amazing office in the centre of Milan (Stazione Garibaldi), with a social area with a football table, board games, beer and coffee

🤸‍♀️ Flexible employment options and working hours

🤝 Quarterly development talks and career coaching from a professional coach

🇬🇧 English and Italian courses provided by native teachers

🚅 Learning budget to spend on anything for professional growth

🍎 The latest MacBook

🏝️ Offsite team building events

Don't live in Milan? Check out our work model

Building community and having a place to connect with each other is very important for us. We like not only to work together, but to have time to get to know each other, to celebrate and have fun. We also value people's choice to work from anywhere, that's why we have a very flexible hybrid model.

Our policy is 4 days per month at the office, and we decide however we're gonna go. There are people who like to go once every week, or two days every two weeks, four days straight, or even combining the last 4 days of one month with the first 4 days of the next month and only go 8 days straight every two months. Whatever works best for you!

If you don't live in Italy, we have two options: if you would like to relocate, our company offers a relocation package to help you move to Milan; if you want to stay where you are, we offer a benefit to help you with travel expenses and flexible working hours around your journey time.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Payment Partnerships Manager

Adyen is looking for a Payment Partnerships Manager who will advance Adyen’s strategy and agenda with key payment methods in EMEA including card networks, local and alternative payment methods, and financial institutions.

In this role you will drive high-impact partnerships for Adyen and use your influence and tenacity to build strong commercial collaborations across the region. You’ll work closely with a broad range of cross-functional stakeholders building strategic and successful relationships. 

This is a full-time position based in our Milan office reporting into our Head of Payment Partnerships for EMEA.

What you’ll do

• Manage strategic partnerships: Build and nurture relationships with leading payment methods at local and continental levels. Define and execute a proactive, multi-year strategy across a multitude of payment methods (card-based, bank-based, alternative). Negotiate complex agreements and drive alignment with partners’ senior counterparts and internal stakeholders to ensure Adyen remains at the forefront of payments innovation.
• Deliver high-impact projects: Coordinate high-caliber, complex projects to improve financial and operational performance. Think strategically and implement effectively key initiatives at scale, solving key trade-offs and navigating between commercial opportunities and product challenges. 
• Cross-Functional collaboration: Partner with product, commercial and finance teams to define and execute go-to-market strategies. Provide market insights to accelerate our product roadmap and commercialization efforts.

Who you are

• 5+ years relevant experience in payments strategic partnerships 
• Deep knowledge of the payments landscape, with critical thinking skills to understand and interpret emerging trends. 
• Proven success in negotiating multi-year agreements and partnerships 
• A strategic mindset paired with the ability to make data-driven decisions and execute operationally
• Exceptional communication and negotiation skills, with the ability to influence both internal and external stakeholders across different functions and organizational levels
• Comfortable operating in a fast-paced, high-growth environment.
• Full professional proficiency (written and verbal) in English.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Milan office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

THE MISSION

We are looking for a Growth Marketing Specialist to join our Growth Marketing team and take ownership of the B2B self-service pipeline, the engine that turns inbound merchant requests into live partnerships across Italy, Spain, France, and Portugal.

You will think strategically, challenge proposals critically, and drive performance improvements through data, experimentation, and a deep understanding of digital advertising platforms. You will guide an external media agency on campaign operations and coordinate with the internal creative team on ad concepts, while also being hands-on: leveraging AI to prototype assets, building landing pages, and running experiments with the support of advanced LLM tools.

KEY RESPONSIBILITIES

• Own the performance of B2B paid campaigns across Google Ads and Meta Ads, guiding an external agency to ensure the best strategic and tactical decisions are made;
• Manage and evolve HubSpot workflows powering the self-service pipeline: lead qualification, automated communications, deal progression, and merchant nurturing;
• Collaborate with the Product team on a new B2B onboarding portal (in-store and online), ensuring CRM integration and communication triggers are correctly configured;
• Design, execute, and analyze A/B tests across the merchant funnel: landing pages, email sequences, onboarding touchpoints;
• Analyze campaign and funnel data to extract actionable insights and connect advertising performance to actual business impact;
• Monitor and optimize cost per Qualified Deal across all active markets.

WHAT WE ARE LOOKING FOR

Experience & Background

• 3-4 years of experience in growth marketing, performance marketing, or demand generation, ideally B2B;
• Hands-on experience managing paid campaigns on Google Ads and Meta Ads with a total annual budget of at least EUR 500K;
• Experience with a CRM platform (HubSpot strongly preferred): managing workflows, automations, and deal pipelines;
• Versatility across paid media, CRM, and analytics, whether built in agency, consulting, or in-house environments.

Technical Skills

• Google Ads & Meta Ads: conversion events, pixel/CAPI setup, optimization signals, attribution models;
• CRM (HubSpot preferred): workflow building, deal pipeline management, custom properties, attribution improvement;
• Analytics: confidence with at least one platform (Amplitude, Google Analytics, HubSpot Analytics);
• AI/LLM Tools: proven experience using advanced LLM tools (e.g., Claude Code, Codex) to accelerate analysis and experimentation;
• A/B Testing: solid understanding of control groups, test design, and statistical significance.

Mindset

• Analytical, data-driven, and comfortable digging into data to find the "why" behind a metric shift;
• Critical thinker who investigates when something doesn't add up;
• Proactive and solution-oriented;
• Strong communicator in both Italian and English.

Nice to Have

• Experience in fintech, payments, or e-commerce;
• Familiarity with SQL (JOINs, aggregations, filtering).

Recruitment Process:

1. A conversation with our Talent Acquisition team;
2. A first interview with the Hiring Manager to deep dive into your experience and role expectations;
3. A skills-based exercise and debriefing session involving key stakeholders;
4. A final chat with Simone (our CEO) where he will share and assess the Scalapay Values.

Business Developer / FX Sales Associate

Ebury Milan - Office based

Launch Your FinTech Career as a Graduate Business Developer / FX Sales Associate at Ebury in our dynamic team.

Kickstart a meaningful sales career in the world of international finance while earning uncapped commission. You’ll get expert training, supportive mentorship, hands-on experience and a clear path to becoming a top salesperson in FX and global payments.

Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade globally, giving you deep industry knowledge that will open doors to future management positions.

Along the way, you’ll be supported by experienced mentors and have access to structured development programmes designed to accelerate your career. Whether you aim to lead a team or specialise in high-level account management, you’ll have the tools and guidance to get there.

What you’ll do

Drive new business opportunities by connecting with decision-makers across various industries. You’ll research prospects, understand their needs, and tailor your approach to introduce them to international payment and FX solutions.

Your ability to present, negotiate and close deals will directly impact your earnings and career progression. You’ll also collaborate with internal teams to ensure new clients have a smooth onboarding experience.

What you’ll need

• Enthusiastic, highly motivated recent graduate 
• Desire or experience working in B2B sales or a client-facing environment
• No prior FX experience? No problem! We prioritise potential above your CV. Our comprehensive training program will equip you with everything you need to thrive.
• Fluency in the local language and strong business-level English
• A genuine interest in financial markets and how global trade works
• Strong interpersonal and communication skills and the drive to hit ambitious targets

Why Ebury? Your Accelerated Career Path

At Ebury, we're one of the fastest-growing FinTechs worldwide. Our success is built on our proven model of nurturing talent and offering clear, accelerated career progression:

• Fast-Track to Sales Management (Head of Desk): Join a career track where a typical promotion occurs within your first 12 months.
• Becoming an FX Expert (Client Portfolio Manager): Excel at building client relationships and providing financial advice to manage key client portfolios as a trusted advisor.

What You'll Gain (Our Investment in You):

• Competitive Starting Salary with an uncapped commission structure that truly rewards your performance from day one.
• Comprehensive, Structured Training Programme: Ebury Business Developer Academy, providing you with foundational knowledge and advanced sales skills.
• Dedicated Mentorship: Learn directly from experienced Heads of Desk and seasoned Account Managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

You can also connect with me on LinkedIn - Ines Figueiredo

#LI-IF1
#LI-ONSITE

The Community you will join:

Our Services Supply Team is growing and we want you to be part of it! Our team is responsible for building, scaling and maintaining a diverse and high-quality base of services hosts to answer the needs of our guests.

The difference you will make:

As a market manager, you’ll be a strategic partner to a dynamic portfolio of hosts in your region and act as a trusted advisor, sharing tailored insights and implementing impactful strategies to help them thrive and succeed on Airbnb. Whether it’s helping them optimize pricing, enhance their service, or better understand the platform, your goal is to empower hosts to thrive. You will also work closely with Market Managers to scale education efforts through webinars, email campaigns, and more.

This role requires candidates to be based in Milan. This role is not eligible for relocation support. Please note this is a 12 month fixed term contract.

A typical day: 

• Build strong, trusted relationships with your hosts - delivering helpful, timely support and occasionally meeting them in person within your territory.  
• Lead regular check-ins and business reviews to identify growth opportunities and guide Hosts toward success.
• Understand Airbnb’s product and Host pain points deeply—using that knowledge to advise Hosts and share meaningful feedback with internal teams.  
• Partner with your team to run engaging one-to-many programs like webinars and campaigns that help Hosts at scale.

Your expertise: 

• 4+ years of experience in account management, partner support or a similar partner-facing role.  
• Excellent communicator - confident presenting ideas and building rapport in person, by phone, and over email.
• Strong commercial skills to be able to drive overall revenue growth for hosts.
• A natural relationship builder with energy, empathy, and a genuine desire to help others succeed.
• Comfortable using CRM tools.
• A collaborative teammate who’s always willing to share knowledge and support the broader team.
• Organized and able to balance short-term actions with long-term growth.
• Fluent in Italian and English (both written and verbal).

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

#ind

We are looking for a Senior Product Manager to join the Practice Efficiency team in Milan.

As a Senior Product Manager for Doctolib Telehealth, you'll shape how millions of patients and healthcare professionals connect remotely across Europe. With over 10 million patients already using Doctolib Telehealth annually, you'll define both the immediate user experience and the long-term vision for synchronous and asynchronous remote consultations. Working at the intersection of product strategy, clinical expertise, and AI innovation, you'll own the full healthcare professional user experience while collaborating closely with teams across doctor-patient communication, patient data, and the broader patient domain. This is a global role where you'll work across multiple European healthcare markets to ensure Doctolib Telehealth succeeds at scale.

Your responsibilities include but are not limited to:

• Define and execute the product vision, strategy, and roadmap for Doctolib's telehealth capabilities within the Remote Care stream
• Drive both short-term product execution and long-term strategic vision for synchronous and asynchronous remote consultations
• Make high-level architectural choices in close collaboration with your engineering counterpart, bringing a tech-savvy approach to product decisions
• Collaborate with engineers, designers, clinical experts, and go-to-market stakeholders to build solutions serving multiple user personas across all Doctolib markets
• Conduct user research and competitive analysis to identify unmet needs and drive data-grounded prioritization
• Foster a culture of collaboration, innovation, and continuous learning within the broader product management team, with the potential to lead other product managers

Who you are

Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next team mate if you:

• Have at least 5 years of experience in Product Management, working with developers, designers, customers, stakeholders, and leadership (Technical Product Management is a plus)
• Base your strategic product decisions on a strong analytical mindset grounded in data and customer needs, solving complex problems
• Have developed and launched products in a large-scale SaaS or B2B environment with demonstrated ability to iterate on live products
• Have the strategic vision to define where a product should go and the operational rigor to make it happen
• Are fluent in English (German or French is a plus)

Now it would be fantastic if you:

• Have experience in the healthcare industry and/or in leveraging advanced technology such as AI
• Have experience with telehealth, remote care, or digital health products
• Are familiar with multi-market, multi-regulatory environments in Europe

What we offer

• Supplementary health insurance, with the option to include family members in your household
• Partnership for retirement funds with Ciao Elsa
• A flexible workplace policy offering both hybrid and office-based mode
• Electronic meal vouchers (8.00€ per worked day), Foorban fridges, and office breakfast
• Work from abroad for up to 10 days per year thanks to our flexibility days policy
• Parent Care Program: Various initiatives supporting parenthood, including 100% paid parental leave
• Free mental health and coaching services through our partner Moka.care
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Reimbursement of public transportation
• Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth

The interview process

• Recruiter Interview
• Manager Interview
• Case Study
• Final Interview
• At least one reference check

Job details

• Permanent position
• Full-Time
• Milan
• Start date: As soon as possible
• Compensation: fix + 10% bonus on objectives (according to your profile)

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com

What you will do:

We are on a journey to revolutionize our data capabilities through the modernization of our Data Platform, unlocking insights and innovations that will power the company’s future.

We’re looking for a Senior Data Engineering Manager who can lead and inspire teams to drive the future of data in our company. If you’re passionate about leading from the front and pushing boundaries, join us on this journey.

You will lead 2 teams composed of Data Engineers and Data Ops to implement and maintain best practices in data processing, according to the Data Lakehouse approach.

You will work closely with Data Governance, Product Management and Architects to drive platform improvements and support the ever evolving needs of data and engineering teams.

You will:

• Own the data platform roadmaps
• Enhance and maintain robust batch ingestion and validation pipelines.
• Participate in our data transformation program taking direct ownership of the creation of a self-service data platform and contributing to the implementation of data governance principles.
• Collaborate with engineering teams to implement engineering best practices within the data ecosystem.
• Lead by example, fostering a culture of excellence and continuous improvement within the data engineering team, ensuring collaboration and alignment with broader business and product objectives
• Mentor and upskill team members
• Contribute to system architecture designs with Architects.
• Coordinate and run Proofs of Concept (POCs).

You will directly report to the Head of the tribe.

You Must Meet These Critical Qualifications

• Proven leadership and mentorship experience guiding data engineering teams.
• Extensive experience with Data Lakehouse architectures and implementation.
• Solid understanding of Data Mesh, including domain ownership, federated governance, and data product design.
• Solid understanding of Data Governance and Quality, covering metadata management, data lineage, and data observability in general.
• Proven experience using AWS services and familiar with infrastructure as code (Terraform).
• Proficiency in Python, SQL, Snowflake and Airflow.
• Experience with data modeling and knowledge of medallion architecture.

You Can Impress With These Additions

• Experience with Apache Iceberg and Delta Lake.
• Realtime data processing at scale.

What we offer you:

😄 An awesome team

🏠 A permanent contract (that can be useful in life)

⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary  & bonus

🍕 Lunch vouchers available for each working day 

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥  Health insurance

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area

🎤 Team building events

At Fever, we’re building something exceptional—combining strategy, creativity, and the power of advanced technology to redefine what’s possible in organic search.  By partnering with world-class Product, Engineering, Data and Marketing teams, we leverage cutting-edge tools and data-driven insights to deliver exceptional performance and measurable impact across major search engines and dynamic digital ecosystems.

About the Role:

• You'll be the expert in technical SEO for our transactional ecosystems (feverup.com, white label websites and other Fever group websites) reporting directly to the SEO Manager.
• Analysis, definition and optimisation of the information architecture
• Strong Technical Skills (Crawling, Indexing, Structure data, Core web vitals, HTML, CSS, CDN performance, APIs Automatition…)
• Ensure optimal bot accessibility for the best processing for traditional search engines and LLMs.
• Be up to date with the latest changes on search industry to be able to propose quick actions adapting our sites so that they comply with the latest SEO/GEO requirements
• Take ownership of monitoring, establishing success KPIs and tracking methodologies, including large-scale log analysis with dashboarding and alerting systems (ELK, BigQuery, Splunk or similar).
• Partner with Data, Product and Systems to execute against our technical roadmap
• Design, implement and iterate experiments to increase traffic/ranks at a rigorous pace
• Audit and measure our engineering developments and implement changes to prevent visibility losses on search ecosystems.

About You:

• Proven experience as a technical SEO for ecommerce or similar (at least 5 years working with high traffic websites) and experience providing results from actions
• Experience working with international sites, adapting the global SEO strategy according to the needs of local markets
• Proactive or independent profile capable of self-management
• Being data-driven and kind of a data-geek: clear understanding of data, analytics and metrics with the ability to make data-driven recommendations of actions
• Hands-on experience applying AI/LLMs to build SEO solutions, automate workflows and enhance productivity
• Thorough knowledge of search engine ranking factors, including emerging LLM-powered search ecosystems (RAG, citations, query fan-out) and their optimization strategies
• Knowledge of HTML, JS and CSS required
• Critical thinker and problem-solving skills
• Familiar with industry-standard & enterprise SEO software
• Possess up-to-date knowledge and maintains current SEO practices
• Strong personal ownership, High level of initiative and work well in a team environment
• Excellent Spanish & English written and oral communication skills

Valuable Requirements:

• Understanding of Google Apps Script and Python.
• Knowledge of SQL for data exploitation 
• Experience on workflows automation
• Experience managing teams

Benefits & Perks:

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance and other benefits such as Flexible remuneration with a 100% tax exemption through Cobee.
• English and Spanish Lessons
• We have free  food, drink and fruit at the office!
• Wellhub Membership
• Possibility to receive in advance part of your salary by Payflow

#LI-Hybrid

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Account Management team

At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with a great deal of autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy.

We are looking for a proactive and adaptable Account Manager to join our team in Milan. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience to our mid-sized, fast-growth merchants, finding new opportunities, and driving mutual success for Adyen and our customers.

Account Manager

Our Account Managers are encouraged to challenge each other and sharpen ideas as a team, because winning is more important than ego. In this role, you’ll get excited by working on a wide portfolio of mid-sized, fast-growth merchants across a variety of verticals. Through a pooled Account Management approach, you’ll work alongside a group of talented and driven Account Managers. Together, you’ll focus on efficiency and proactivity whilst developing customer relationships and driving commercial growth for your accounts.

What You’ll Do:

• Collaboration: As an Account Manager, you will work closely with other Account Managers; collaborating on many different accounts across a wide range of industries.
• Relationship management: Responsible for ramping and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn.
• Commercial acumen: Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets. 
• Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
• Technical Affinity: Analytical and data-driven thinker who feels comfortable with spreadsheet analysis and technical discussions about the nuances of payments.
• Feedback: Serve as a feedback loop for your customers internally. 

Who You Are:

• Enjoy engaging others and developing strong working relationships internally and externally with customers.
• You're a natural-born networker and self-starter, and your communication skills make it easy for you to organize and lead customer meetings in person, over the phone, or online.
• Passionate about working on a wide portfolio of accounts and having the opportunity to learn about many aspects of the payments industry
• Eager to challenge yourself to identify commercial opportunities and drive commercial discussions with customers
• Strong time management skills and constantly looking for ways to work efficiently

Additional Requirements:

• You have 2-5 years of full-time work experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
• This role is based in our Milan office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.
• You have full professional written and verbal proficiency in Italian and English (other languages are a plus). Some domestic and international travel is required.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do

• Lead a team of 7 talented engineers that are developing theForkManager (theFork’s Restaurant Management Software) and the B2B Integrations that support it.
• Own day to day execution decisions, delivery on time and maintaining a high bar of quality.
• Optimize the team’s processes to balance velocity with quality and participate in a culture of excellence across the board.
• Co-own roadmap planning with your product and design counterparts.
• Collaborate with different engineering teams on building bigger projects or simply manage dependencies and cobuilding. 
• Participate in the overall tech strategy and management of the B2B Tribe with the other engineering managers, staff engineer and architect. 
• Make sure your team is heard, fully motivated and aligned with the rest of the teams in the tribe and in the engineering department as a whole.
• Hire, mentor and motivate excellent engineering talent. 
• Give constructive feedback, performance reviews and compensation reviews to your team. 
• Participate in aligning engineering with product planning. 

Who you are

• Experienced leader with 3-5+ years of experience as an engineering manager.
• Self motivated, curious and passionate engineer at heart.
• Have an excellent grasp of system design and modern architecture patterns.
• You have excellent knowledge or hands-on experience with technologies like React Native, TypeScript, NodeJS, DataDog and RabbitMQ.
• Exposed to different agile methodologies / shape up and understand deeply how to apply and use them in the right context.
• You have a quality first mentality, can set high standards for your team and participate in mentoring and upskilling the team.
• Someone that has strong product acumen and solid understanding of product principles. Not just from a product development perspective but from the commercial and business side as well. 
• You have good experience with new devtools, AI workflows, and are always curious to experiment with and bring forward new technologies.
  
  
  

What we offer you  

😄 An awesome team (not everybody like our jokes, but we try our best) 

🏠 A Permanent contract (that can be useful in life) 

⚖️ Flexible working environment (2 days home office per week) 

💸 Competitive fixed salary and bonus

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams - More than 30 nationalities and 16 offices worldwide 

🏳️‍🌈 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc 

🎓Continuous learning and development programs

😌 Free access to the Calm app  

🏥 Health insurance fully covered by the company 

👩‍🦽 Life Insurance and Disability at no cost to the employee  

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee point on each floor, and leisure area    

🎤 Team building events (we love karaoke. A lot. A lot.) 

If you are the right person and you are thrilled to join TheFork don’t miss this chance and apply.. we are waiting for you!

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

#LI-FF1

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Account Management team

At Adyen, the Account Management team is critical to the growth and success of our business,  as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. 

We are looking for a proactive and adaptable Account Manager to join our team in Milan. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. 

Enterprise Account Manager

As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow. Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers. In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products. Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role.

Sounds exciting? Keep reading! 

What You’ll Do:

• Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
• Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
• Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories
• Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
• Feedback: Be the voice and champion for your customer internally and serve as a feedback loop

Who You Are: 

• We are looking for a range of experience levels: from 4-7 years experience in an account management / product management role or complex enterprise software, technical infrastructure or financial services (specifically payments) role
• Enjoy engaging others and developing strong working relationships at all levels of management
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
• Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
• Comfortable synthesizing complex data sets and using data to tell a story
• You have full professional written and verbal proficiency in Italian and English.
• Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results

Additional points:

• This role is based out of our Milan office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles. 
• Domestic and international travel required

Ready to meet us?

If you are excited about this role, apply by clicking the link below. We can’t wait to meet you!

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Milan office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

The Role in One Line

You're the gateway. Every merchant that goes live with Scalapay passes through you first.

Why This Role Matters

Scalapay doesn't grow without merchants. And merchants don't go live without onboarding.

This isn't a back-office compliance role. You're the first operational touchpoint for businesses that want to offer Scalapay to their customers. You control the speed, the quality, and the experience of how merchants enter our ecosystem.

In a regulated Payment Institution (supervised by Bank of Italy), onboarding is where compliance meets commercial. Manageing KYB, documentation, and regulatory requirements is also about deepening skills that transfer directly to roles in compliance, risk, operations, or account management across fintech and financial services.

What You'll Own

End-to-end merchant activation

• Manage standard and complex onboarding cases from first contact to go-live
• Conduct KYB checks and documentation review for regulatory compliance
• Run daily onboarding calls with prospective merchants—solving blockers in real-time
• Create and maintain merchant records in internal systems

Merchant success in the critical window:

• Support merchants through their first transactions post-go-live
• Monitor documentation completeness and flag risks early
• Be the voice of the merchant internally — escalate friction points

Process improvement:

• Identify bottlenecks that slow down onboarding
• Propose and test improvements to reduce time-to-live
• Feed insights back to Product, Sales, and Compliance teams

The Skills You'll Build

• Regulatory fluency: Deeper understanding of KYB, AML requirements, and how Payment Institutions operate under Bank of Italy supervision
• Commercial instinct: You'll know what merchants care about, what frustrates them, and how to move deals forward
• Operational excellence: Process design, system management, cross-functional coordination
• Stakeholder management: Working with Sales, Legal, Compliance, and Product daily

These skills open doors to Operations leadership roles — in fintech or traditional financial services.

Who We're Looking For

Non-negotiables:

• You are fluent in Spanish (C1-C2) as you'll be the voice of Scalapay for Spanish merchants
• You already have some prior short experience in KYC/KYB and/or AML in a regulated entity; 
• You are proficient in English and Italian (B2 level minimum in both)
• You're data-driven and organized, you like things to run like a machine

What separates good from great:

• You hate inefficiency—when you see a broken process, you fix it
• You're comfortable with ambiguity and can prioritize without hand-holding
• You communicate clearly and directly (no "corporate speak")
• You care about the merchant experience, not just completing tasks
• You have previous exposure to startup/scale-up environments (you know what "fast" means)

What We're NOT Looking For

• People who want to "just follow the process" without questioning it
• Candidates who see this as a stepping stone to something "more interesting" — this IS interesting if you approach it right
• Anyone uncomfortable with direct merchant communication

Logistics and Compensation

• Location: [Milan /2-days remote weekly]
• Language: Spanish (C1-C2) + English (working proficiency)
• Compensation range: 24-26K€ gross yearly

Hiring Process

1. Quick intro with our Talent Acquisition Team
2. Deep-dive interview with Hiring Manager and COO (your experience + motivation)
3. In-office Case study (show us how you think through real onboarding scenarios) with different stakeholders along with a chat with the CFO
4. Final chat with Simone Mancini (CEO)

And timing in hiring does indeed matter though we value even more finding the perfect fit for the role and the team. With high internal standards, a job may remain open or be reposted several times.

Join our mission, join Doctolib!

We are looking for a B2C Marketing Intern to join our B2C Marketing team in Milan. 

Doctolib operates in dynamic and competitive markets. We contribute to the digitalization of healthcare systems, improving accessibility to care and simplifying practitioners' work-life across France, Germany and Italy. 

As part of our Italian B2C Marketing team, you will play a crucial role in designing the strategy and monitoring the execution of scalable, multi-channel marketing solutions that drive growth and engagement in our Patient community.

What you’ll do

Your responsibilities include but are not limited to:

• Support the team in coordinating social media activities with agency partners, including project management tasks such as tracking timelines and deliverables to ensure smooth execution
• Support the creation of paid social media creatives by developing engaging visual and written content for paid social campaigns, ensuring alignment with brand guidelines and campaign objectives
• Handle B2B2C engagement activities, overseeing the ordering, inventory and distribution of marketing materials (posters, flyers, brochures) to doctors and salespeople while ensuring timely delivery and effective utilization
• Manage reputation and review monitoring across various platforms (e.g., Google, Trustpilot, etc.), ensuring timely, professional and empathetic communication to maintain brand reputation and patient satisfaction.

Working with us, you will:

• work with the local B2C Marketing team, having a chance to experience first-hand the impact Doctolib has on the healthcare system
• gain hands-on experience in digital marketing, contributing to the discussion on how to effectively deploy and monitor Doctolib's marketing investment across different marketing channels and medical clusters
• be part of a dynamic, fast-growing and international team, with freedom and ownership of your own work streams and responsibilities.

Who you are 

Before you read on - if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.

You could be our next teammate if you: 

• speak native-level Italian (C2)
• are fluent in English (C1)
• have an AI-first approach
• showcase strong attention to detail and ownership of your own work streams
• have experience with graphic design tools (e.g., Canva, Lovable) and strong creativity to produce impactful media assets.

Now, it would be fantastic if you:

• have previous experience in B2C Marketing or you completed school/work projects around omnichannel digital strategy
• have previous experience working in fast paced environments
• are passionate or have previous experience in the healthcare industry
• fluently speak one or more languages such as French and/or German.

What we offer 

• A detailed, structured and individual onboarding program within our Doctolib Academy
• Reimbursement of public transportation (ATM)
• Electronic meal vouchers (€8.00 per worked day), Foorban fridges and office breakfast
• A flexible workplace policy offering up to 2 days of hybrid work per week 
• A modern, attractive office in Milan, including regular breakfast offers, gym and other benefits
• Regular team building workshops and other company events
• A partnership with Wellhub, as well as free access to the gym in our Milan office, with 3 classes offered per week (yoga, pilates, functional training)
• Free mental health and coaching services through our partner Moka.care.

The Interview Process

• Online interview with a team member
• Onsite interview with your future Manager, including a case study 
• Offer!

Job Details

• Contract type: internship (full-time, 40h/week)
• Duration: 6 months
• Workplace: Milan
• Monthly allowance: €1000 gross per month
• Start date: asap.

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

• Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants
• Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate
• Be the primary point of contact and build long-term relationships with customers
• Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing
• Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users
• Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed
• Ensure the support and training to use our tools
• Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants
• Your KPIs will include (but will not be limited to) and are subject to change based on business needs:
  • Promotions available across your portfolio
  • Number of restaurants part of the YUMS/SUPERYUMS program across your portfolio
  • Number and quality of restaurants participating in TheFork Festivals
  • Number of upselling on TheFork Manager
    
    

You Must Meet These Critical Qualifications

• 2+ years of experience in account management or relevant roles
• Language: Native level of Italian and fluent English
• A Fully computer literate - GSuite and Salesforce
• Self-starter, results-oriented person who loves to reach and exceed targets
• Knowledge of the revenue management related issue
• Very comfortable having conversations and negotiations over the phone
• Analytical and creative mind, able to offer the customers the best solutions
• Able to quickly establish a climate of trust which conduces to the development of the business relationship
• Autonomous and familiar to work with KPIs and targets
• Proven ability to manage multiple projects at a time

• Experience in the field of the Internet/Tech
• Experience in pitching and selling promotions/deals/flash sales
• Experience in dealing with a high number (20-50) of outbound and inbound calls and portfolios with numerous accounts (from 300 to 1000)

What we offer you

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-MA1

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

• Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants
• Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate
• Be the primary point of contact and build long-term relationships with customers
• Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing
• Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users
• Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed
• Ensure the support and training to use our tools
• Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants
• Your KPIs will include (but will not be limited to) and are subject to change based on business needs:
  • Promotions available across your portfolio
  • Number of restaurants part of the YUMS/SUPERYUMS program across your portfolio
  • Number and quality of restaurants participating in TheFork Festivals
  • Number of upselling on TheFork Manager
    
    

You Must Meet These Critical Qualifications

• 2+ years of experience in account management or relevant roles
• Language: Native level of Italian and fluent English
• A Fully computer literate - GSuite and Salesforce
• Self-starter, results-oriented person who loves to reach and exceed targets
• Knowledge of the revenue management related issue
• Very comfortable having conversations and negotiations over the phone
• Analytical and creative mind, able to offer the customers the best solutions
• Able to quickly establish a climate of trust which conduces to the development of the business relationship
• Autonomous and familiar to work with KPIs and targets
• Proven ability to manage multiple projects at a time

• Experience in the field of the Internet/Tech
• Experience in pitching and selling promotions/deals/flash sales
• Experience in dealing with a high number (20-50) of outbound and inbound calls and portfolios with numerous accounts (from 300 to 1000)

What we offer you

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance fully covered by the company 

👩‍🦽 Life & Disability Insurance at no cost to the employee

💗 Welfare allowance school costs, elderly care, babysitting costs, transportation, travel leisure 

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-MA1

Doctolib’s Engineering environment is rich and we are building innovative products and features aiming each day to ease doctors' and patient life.

We are looking for our next Engineering Manager to join our tech domains in Milan. You will join a team of hard working entrepreneurs, who are passionate about transforming healthcare and play an active role in shaping a fast-growing company from day one!

What you'll do

We are looking for an Engineering Manager to join the team in our Milan's tech hub: your mission will be working on the Continuity of Care technology. 

You will be both a technical leader and a people manager, coaching and training your team members while building an amazing engineering organization at Doctolib. In this role, you will:

• Lead a high performing collaborative team of 5+ members to ensure business objectives are met as a team;
• Partner with talent & people teams to recruit, develop and retain talent;
• Build, lead, and empower a user centric team, that delivers best in class internal and external user satisfaction;
• Be the end-to-end owner of the team’s production, quality, and delivery while having positive team engagement scores;
• Set standards and exceed security, reliability, performance and scalability requirements that are needed to continue to be the most trusted e-health SaaS;
• Mentor and coach your team members to help them get even better every day; 
• Participate in architecture reviews to ensure that the solution delivered by your team meets Doctolib quality standards;
• Lead cross functional initiatives to up-level our engineering team.

Who you are

Our ideal candidate would have the following skills, but if you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply! 

• You have at least 6+ years of software engineering experience and 3+ years of management experience;
• You’re eager to be hands on with our stack: our backend is mostly Ruby now, but evolving to Java and Kotlin;
• You understand the value of testing your code, individually or functionally, for each new feature or bugfix;
• You have the ability to adapt to the most efficient technologies to solve issues;
• You have proven experiences developing efficient, maintainable and secure products;
• You’re fluent in English.

What we offer

• Supplementary Health Insurance
• Partnership for retirement funds with Ciao Elsa
• Parental care program (1 month off in addition to the legal parental leave and 0,5 days off per child when the school starts)
• Wellbeing program (free mental health and coaching offer with our partner moka.care)
• For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support
• A flexible workplace policy offering both hybrid and office-based mode
• Flexibility days allowing to work from abroad 10 days per year
• Sport Partnership with WellHub
• Reimbursement of public transportation
• Lunch tickets

The interview process

1. Recruiter Interview
2. System Design Interview
3. Behavioral Interview
4. EM Case
5. Offer! 

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles! 

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process. 

Join us in building the healthcare we all dream of!

All information provided is processed by Doctolib for application management. For data processing details, click here. 

Please contact hr.dataprivacy(AT)doctolib.com to exercise your rights (but not for applications).

Doctolib is looking for a medical data intern to join the Terminology and ontology team within our Medical Excellence department and contribute to medical initiatives with a direct impact on public health. You will work directly with the Terminology and ontology team leader.

We collaborate closely with healthcare professionals (doctors, physiotherapists, etc.). You will participate in the development of our Patient Mobile App in Italy which enables the patient to book appointments, manage his health data, share them with his medical practitioners and be better-informed on health subjects.

Your missions include, but are not limited to:

• Collect and format the different set of terms we will need to describe pathologies, allergies, treatments… based on standard terminologies (like ICD10 or SNOMED CT)
• Adapt the labels of these terms to provide patient understandable labels
• Translate labels from english to italian
• Choose/filter the terms to use. Validate your choices with medical experts.
• Share your work and methodology with the terminology team and the product team
• Deliver these set of terms to the tech teams using the right format

Expected Qualities for This Role

Before you continue reading, if you don’t have the exact profile described below, but you believe this job description aligns with your skills and needs, we still encourage you to apply! You could be our next collaborator in the terminology team if you have:

• Medical skills (your diploma integrates medical domain learning).
• Medical data or Terminology skills (like ICD10, SNOMED CT…).
• Word and Excel.
• Python programming.
• Attention to detail and rigor.
• Italian speaker.
• Good understanding of French or English to communicate with the Teams.

What we offer

• Tech masterclasses through the internship
• Sports partnership with Fitprime
• Electronic lunch voucher with Pluxee
• Free breakfast in the office
• Up to 2 days remote work per week

The interview process

• An interview with our Talent Partner (30 minutes)
• An interview with the hiring manager (30 minutes)
• A case study with the hiring manager + a team member (1 hour)

Job details

• Internship
• Duration: 6 months
• Location: Milan 
• Start date: July 2026
• This position is eligible for partial hybrid work

At Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination. The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability.

To ensure equal opportunities, we invite you to exclude personal information (e.g. pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.

Join us in building the healthcare we all dream of! 

All information provided is processed by Doctolib for application management. For data processing details, click here: France | Germany. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.

THE MISSION

As our Senior Product Manager for Subscriptions, you will drive the evolution of our B2C BNPL subscription product, with the goal of maximizing user value, retention, and recurring revenue. You will be the key person for scaling our fintech offering, balancing an excellent User Experience with regulatory and risk requirements

Key Responsibilities:

• Define the subscription product strategy, managing a roadmap focused on business outcomes (LTV, retention) rather than just feature delivery;
• Evolve the subscription pricing and packaging model, managing promotional cycles to improve ARPU;
• Optimize the entire consumer funnel (onboarding, activation, and recurring usage), reducing drop-offs and simplifying the UX;
• Leverage data (cohort, churn, and conversion analysis) to drive strategic decisions and take full ownership of product KPIs;
• Partner with Legal and Risk teams to embed regulatory constraints into the design of a responsible BNPL product;
• Ensure high-quality delivery by coordinating with Engineering, Marketing, and Finance to align product goals with business milestones.

What we are looking for:

• Experience & Background
• 3-5+ years of experience as a Product Manager, preferably in Fintech or with B2C subscription-based products;
• Solid understanding of monetization logic, pricing strategies, and user acquisition dynamics;
• Experience operating within regulated environments (Compliance/Risk) without compromising execution speed;

Technical Skills:

• SQL (intermediate+): Ability to query data warehouses directly - JOINs, aggregations, window functions. Self-serve on retention, churn, and cohort queries without relying on a Data team;
• Product Analytics (Amplitude or similar): Build funnels, cohort analyses, retention charts, and behavioral segments. Own the product analytics lens end-to-end;
• Google Sheets (advanced): Pivot tables, INDEX-MATCH, charting. You will own the product scorecard and key trackers - this is a daily tool, not a nice-to-have;
• Jira + Confluence: Manage backlog, write specs, track delivery - standard PM tooling;
• APIs & Webhooks (conceptual): Read API documentation, understand REST endpoints and webhook events. Able to have technical conversations with Engineering without hand-holding;
• Figma (read/navigate): Review designs, leave precise feedback, understand component libraries. You don't need to design - you need to give sharp, actionable feedback;

Soft Skills:

• Strong analytical mindset - the gap between a PM who talks about data and one who lives in data is the hiring filter here;
• Excellent communication skills to align technical and business stakeholders on a shared vision;
• Results-driven with full ownership of product KPIs and the ability to manage technical execution in scalable environments.

Hiring Process:

1. A chat with one of our Talent Acquisition team members;
2. An in-depth discussion with the Hiring Manager to explore your business acumen in the product world;
3. A practical task to test your hard skills, followed by a presentation to our team;
4. A final meeting with Simone, our CEO, to discuss our vision and core values.

The Mission

We are looking for a motivated and curious Credit Risk Analyst to join our Credit Risk team and help protect Scalapay, its customers and merchants from credit risk. 

In this role, you’ll play a key part in monitoring and improving the quality of our credit portfolio, identifying risk patterns, and contributing to strategies that reduce credit losses while maintaining a seamless customer experience. You’ll work closely with Data Scientists, Product Managers, Engineers, and Fraud specialists, with real exposure to decision-making and measurable impact on the product.

What You’ll Do

• Monitor and analyze the credit portfolio through data-driven studies, statistical analyses, and reporting.
• Track portfolio performance and trends across customers and merchants, contributing to forecasting and risk insights.
• Oversee and enhance application processing and credit scoring processes, monitored internally at high frequency and developed in collaboration with specialized external providers.
• Leverage Credit Bureau (SIC) data and indicators to support credit decisions and portfolio monitoring.
• Collaborate with the Fraud Management team to detect and prevent emerging fraud patterns and anomalies across the credit lifecycle.
• Contribute to the evolution of credit risk strategies in a fast-growing BNPL environment.
  
  

Who We're Looking For:

Must Have

• A bachelor’s degree in Mathematics, Statistics, Economics, or a related quantitative field.
• Hands-on experience with credit scoring models, tools, and methodologies.
• Strong proficiency in SQL for data extraction and analysis.
• Experience or working knowledge of AWS-based tools (e.g. SageMaker, Feast (open source of Tecton), Amazon QuickSight).
• A solid understanding of credit risk management in financial services, payments, or e-commerce.
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to work effectively in a fast-paced, cross-functional environment.
• Strong written and verbal communication skills in English.
  
  

Nice to Have

• Experience with Python, SAS, R, or similar tools for data analysis.
• Previous exposure to consumer credit markets, particularly in credit risk or application processing.
  
  

 Why you should join Scalapay:

• A high-impact role in a leading BNPL fintech, where your work directly influences product performance.
• Exposure to the entire credit lifecycle, from application to portfolio monitoring.
• Daily collaboration with highly skilled, cross-functional teams.
• Opportunities for professional growth, ownership, and technical development in a dynamic environment.

Recruitment Process:

1. An initial chat with our Talent Team
2. The first interview with the Hiring Manager to dive deep into your experiences and better understand your motivation
3. Interview with our Chief Risk Officer
4. A case study to test your attitude and hard skills
5. A final chat with Simone, our CEO

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do: 

We are looking for a Senior Data Engineer to join our Core Data team and play a key role in transforming TheFork’s data capabilities through the implementation of a modern, self-service Data Platform (DPaaS).

In this role, you will not only build scalable, production-grade data pipelines, but also contribute to designing and evolving the platform that enables domain teams to autonomously produce and consume trusted data products.

You will apply strong software engineering principles to data engineering, help define governance standards, and actively contribute to shifting our organisation from a centralised BI model to a federated, domain-oriented data ecosystem.

You will report directly to the Senior Data Engineering Manager and work in close collaboration with:

• DataOps team: who own the Data Platform infrastructure
• Architects: to ensure technical decisions align with enterprise architecture
• BI teams, Engineering teams and Data Science teams: who are the main consumers of the platform

Key Responsibilities

Technical Leadership & Delivery

• Design and implement scalable, production-grade data pipelines following strong software engineering practices (version control, CI/CD, automated testing, observability).
• Lead the evolution of orchestration patterns in Airflow to improve scalability, reliability, and maintainability.
• Drive technical POCs to evaluate new tools, architectural patterns, and performance improvements aligned with the platform roadmap.
• Contribute to shaping and validating the target data architecture in collaboration with Architects, Staff Engineers, and DataOps.
• Proactively identify system weaknesses and design for failure, defining mitigation strategies and resilience patterns.

Data Governance & Quality

• Implement and enforce data contracts and quality controls aligned with defined SLOs.
• Apply data modeling best practices including medallion architecture to create trusted, reusable data assets
• Contribute to establishing domain ownership principles and clear single sources of truth.
• Ensure lineage, metadata, and observability mechanisms are embedded by design in all pipelines.

Enablement & Collaboration

• Drive technical alignment across teams through clear documentation, standards, and mentoring.
• Partner with DataOps to ensure infrastructure, CI/CD, and platform automation at scale.
• Actively support product and engineering teams in adopting the platform, with a strong focus on developer experience.
• Build cross-functional relationships to accelerate adoption and drive platform impact.

Technical Expertise

You Must Meet These Critical Qualifications 

Minimum 6 years of data engineering experience, including significant exposure to production-grade data platforms and cross-team leadership.

Data Platform & Architecture

• Deep hands-on experience with a modern cloud lakehouse in production-grade environments (e.g. Snowflake, Databricks, …).
• Strong expertise in analytical data modeling (including medallion architecture) and safe schema evolution.
• Proven experience designing scalable, incremental ELT pipelines.
• Strong understanding of MPP systems and distributed data processing principles.

Performance & Cost Optimization

• Experience optimizing query performance and compute cost in cloud data warehouses.
• Cost-aware design mindset.

Orchestration & Data Integration

• Advanced proven experience with Airflow, including scalable DAG design, dependency management, and failure handling strategies.
• Strong experience designing and operating production-grade ELT pipelines using modern integration tools (e.g. Airbyte or similar) or custom ingestion frameworks.
• Experience designing self-service data platform capabilities is a strong plus.

Cloud & Infrastructure Engineering

• Strong experience with AWS-based data architectures (S3, IAM, networking fundamentals).
• Hands-on experience with Infrastructure as Code (e.g. Terraform).
• Experience implementing CI/CD pipelines for data workflows.
• Understanding of security-by-design principles in cloud data environments.

Data Quality, Governance & Observability

• Experience implementing data quality frameworks, data contracts, and validation strategies.
• Strong understanding of metadata management, lineage tracking, and monitoring practices.
• Experience embedding observability and reliability into pipelines (alerting, SLOs, incident response mindset).

Execution & Autonomy

• Lead initiatives end-to-end, from problem framing to production rollout, with high autonomy.
• Structure complex technical problems into actionable plans and manage cross-team dependencies.
• Make informed architectural trade-offs balancing scalability, cost, reliability, and time-to-market.
• Take ownership of platform stability and continuously improve operational excellence.
• Mentor and help other engineers grow through technical guidance and feedback.

What we offer you:

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

Senior Business Development Manager Italy – Milan

 As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to support B2B sales across Italy. 

The Role:  

We are looking for tenacious, motivated, resilient individuals with a competitive mindset to build a diverse and delivering pipeline of Small-to-Medium-Sized Enterprises, Corporate, and Blue-Chip clients, identifying and securing business opportunities within these sectors.  

Role & Responsibilities:  

• Sales Strategy & Execution:  
• Contribute to sales strategic planning and business development initiatives 

• Develop and execute strategic sales plans to expand the client base and achieve sales targets 

• Manage the entire 360-degree sales process independently 

• Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs 
• Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives. 

- Lead Generation & Prospecting:  

• Use market data and Convera’s value proposition to identify new leads and opportunities to build a continuous pipeline 

• Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners. 

• Identify and engage new prospects in [SME and Corporate sectors], aligning with Partners under the direction of the Head of Desk or Sales Leaders 

• Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships 

• Use sales tools like Salesforce, Highspot, and ZoomInfo to generate leads 
• Present and demonstrate [international payment solutions and products] to key decision-maker 

- Relationship Building & Management:  

• Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging manager (CHM) and/or Sales Leaders/Heads of Desk to clients 

• Build and maintain long-term relationships with associated organizations, partners, and advisors of our prospective client 

• Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners 

• Provide ongoing consultation and support to ensure client satisfaction and retention 

• Manage new customers until they transition to the CRM Team 
• Participate in industry events to promote solutions and network with potential clients 

- Negotiations & Contract Management:  

• Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a start-up to the Finance Director or Chief Executive Officer), securing profitable agreements 

• Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams 
• Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect’s next steps, etc.) 

- Collaboration & Coordination:  

• Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery 

• Provide market feedback to support product development and marketing strategies 

• Work with Global Segment leads and regional product partners to ensure product offering is competitive in service, function, and price 
• Support junior members of the team and support and/or lead training projects 

- Reporting & Analysis:  

• Maintain accurate forecasts and insights on customer requirements, trends, and risk 

• Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce 

Basic Qualifications:  

• [5+ years] of B2B sales experience in international payments or financial services 

• 3-6 years in [FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), payments (i.e., understanding of payments & technology market), or financial markets 

• Extensive sales experience within a global organization with a network of senior contacts 

• Proven ability to navigate gate keepers to reach and influence C-Suite level relationships 

• Strong sales management, business acumen, and strategic account management skills 

• Knowledge of international payments and foreign exchange products 

• Financially astute with knowledge of business needs/concerns, as well as the commercial impact of global news and events 

• Proficient in CRM software (e.g., Salesforce, Highspot) and MS Office Suite 
• Ability to work independently to achieve or exceed KPIs and revenue targets 
• Must be fluent to a native level in Italian

• Must be fluent in English (oral and written), as all internal communication is in English  

Preferred Qualifications:  

• Experience working in financial institutions, hedging solutions, and/or management consulting services a plus 

• Familiarity with the Miller-Heiman strategic selling framework or similar sales methodologies] 

• Detailed knowledge of the geographical area of reference in terms of banking environment, including established professional networks, competition, and technology suppliers 

• Bachelor’s degree preferred, MBA is a plus 

 About Convera  

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.  

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.  

We offer an abundance of competitive perks and benefits including: ·  

• Competitive salary 

• Opportunity to earn a bonus (dependent on performance) 

• Great career growth and development opportunities in a global organization 

•  Corporate benefits  

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.  

Apply now! 

Associate Business Development Manager – Milan  

The ROLE: 

Convera is a global leader in commercial payments that powers international business by moving money with ease. This role is a great opportunity to progress in your sales career through different business development roles as well as explore other opportunities across the GTM business. 

To succeed in this role, we are looking for resilient, motivated individuals with a tenacious and competitive mindset to work on all aspects of the sales cycle, from prospecting clients with low interest, through a full “discovery” stage, to a client trading habitually.  

As a trusted business partner, you will focus on building effective long term, mutually beneficial and profitable relationships with clients from mid-cap to corporates in Italy by growing the business and extending the reach of Convera’s products & services to achieve new business revenue. 

ROLES & RESPONSIBILITIES 

 Lead Generation & Prospecting 

• Use your deep knowledge of Convera’s value proposition to attract new leads to build a suitable pipeline, while also understanding the needs, challenges, and requirements that prospects/clients face when trading overseas 
• Achieve Key Performance Indicators (KPI’s) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis to drive new business 
• Focus on [Small-to-Medium-Sized Enterprise (SME)] business acquisition(s), with businesses with FX turnover and/or payment exposure by aligning with Partners under the direction of Sr. BDMs, Head of Desk, or Sales Leaders 
• Proactively seek new business opportunities in the market, through cold calls, attending networking events, referrals, exhibitions, and through our internal sources (e.g., LinkedIn Sales Navigator and/or [D&B hoovers]) for researching companies 
• Use sales enablement tools, such as Salesforce, with a focus on maximining effectiveness by using sales tech stack such as Highspot, Zoom Info, to generate new sales opportunities 
• In partnership with your dedicated Demand Generator, manage a pipeline of varied opportunities (i.e., in terms of company/need/solution required), and progress that pipeline by ensuring that a targeted number of meetings are being completed, and client Application Forms are being returned 

• Create business proposals to articulate the benefits of our product range and consultatively guide prospects/clients to additional products & services and appropriate solutions 

 Relationship Building & Management 

• Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging Manager (CHM) and or Senior Business Development Manager (Sr. BDM’s) to clients 
• Build and maintain long lasting client relationships with associated organizations, partners, and advisors of our prospective clients 
• Collaborate with internal teams to build a strong external network of Ideal Customer Profile (ICP) partners 

 Negotiations & Contract Management 

• Influence clients ranging from start-up owners to directors, to C-suite executives of targeted corporations 
• Ensure client adoption of our services by scheduling regular meetings to discuss and review progress, and own an undertaking of a general “health check” of client’s status 
• Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect’s next steps, etc.), and/or ensuring you get Accounts through the Accreditation/Set Up process 

 Collaboration & Coordination 

• Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery 

 BASIC QUALIFICATIONS 

• 1-3 years of Sales industry experience, ideally in the financial services marketplace 

• Experience introducing and onboarding new customers  

• Strong organizational and effective time management skills 

• Active listening, strong written and verbal communication skills, such as a professional telephone manner 

• Ability to thrive in a fast-paced environment  

• Must be fluent in English (oral and written), as well as Italian  

 PREFERRED QUALIFICAITONS 

• Foreign Exchange (FX) knowledge and/or experience, especially with payments, risk management, and/or hedging solutions 
• B2B sales experience a plus 
• Bachelor’s Degree preferred 

 ABOUT CONVERA 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

  Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.  

  As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.   

  We offer an abundance of competitive perks and benefits including:   

• Competitive salary  

• Opportunity to earn a bonus (dependent on performance)  

• Great career growth and development opportunities in a global organization   

• Corporate benefits  

  There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.   

  Apply now!  

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector.  We are growing at fast pace in our Italian office, the opportunity for growth is large, accessible, and immediate.  We are passionate about helping our clients succeed in an ever-changing industry. Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in Italy.

Role Description

A Capco Project Manager is an agent of change with accountability for driving success over a full project or programme lifecycle. The Project Manager designs, plans and implements projects and programmes, either standalone or as part of a larger programme, or programmes according to scope, targets and objectives set for time of delivery, budget and quality.

You will:

• Assist in defining strategic roadmaps and objectives across client projects and programmes, defining project scope and goals, within the Financial Services industry
• Create project plans including setting targets for milestones, adhering to deadlines and allocating resources
• Successful project/programme delivery in line with the defined success criteria and set goals
• Effectively and consistently project/programme communications and reporting to the business stakeholders
• Ensure an appropriate roll-out strategy and engagement
• Contribution and ongoing improvement of the project management tools and methodology (as part of the project management community)
• Partner with clients, product owners and project teams to ensure on-time, and on-budget, quality delivery
• Perform quality control on the project throughout development to maintain the standards expected

Skills and Experience 

• Significant project management experience and knowledge of the Financial Services industry
• Experience working for a management and/or technology consulting firm is highly desired (with Financial Services clients)
• Knowledge of various project management methodologies (agile/scrum, waterfall, etc.)
• Experience working on and leading implementation projects
• Excellent communication, interpersonal and negotiation skills
• Great influencing skills and stakeholder management skills
• Ability to lead cross-functional teams
• Experience with project management tools (Jira, Rally, Confluence, Trello, etc.)

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise in our financial services offerings
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• An agile, diverse, entrepreneurial, inclusive, meritocratic culture

Location: Piazza Gae Aulenti 1, Milano (Garibaldi FS/MM Garibaldi)

#LI-Hybrid

#LI-AD1